PetNovations CATGENIE Self-Flushing, Self-Washing Cat Box User Manual 3

PetNovations Ltd. Self-Flushing, Self-Washing Cat Box 3

Contents

User Manual 3

Probable CauseA. Part of the Hopper is clogged and full of water.B. The Hopper is NOT clogged or filledwith water.Water Level Sensor,which is inside Hopper,is not securely in place, is dirty, or is missing.C. Unit malfunction.A.Genie Water Supply Line not connected to home water supply or tothe back of the Processing Unit.B. Home’s water supply and/or watersupply valve is shut off (no water).C. Genie Water Supply Line is compressed or kinked.D. Very low water pressure. E. Water empties out because GenieDrainHose is below water intake line.F. Unit malfunction.A. Genie DrainHose or its Hook is kinked, bent, or pinched betweentoilet seat and rim. Or Hook squeezed inlaundry drain pipe.B. Impeller is stuck or clogged.C. Unit malfunction.3a. Beeps tell you CatGenie hada problem, which it may have fixed. A. Rear air intake vent is blocked orCatGenie is too close to the wall. B. Hot Air Blower is blocked by a toy or towel. C. Unit malfunction.7THE SMART CARTRIDGEPROTECTS THE SANISOLUTION™and it is key to CatGenie®operations.The Smart Cartridge keeps the concentrated SaniSolution liquid safely contained.It accurately dispenses, monitors, and controls the proportion of Solution to waterfor the maximum safety of your cats and the optimal operation of your CatGenie. A SaniSolution Smart Cartridge lasts for 60 wash cycles. When empty,replace the Cartridge or CatGenie will not function. Always have extra SmartCartridges on hand, so your CatGenie can work for you without interruption.HEED THE CARTRIDGE WARNINGS.Low Level:When 10 of the 60 SaniSolution portions remain in the Cartridge, the Cartridge LED will light and a repetitive, One-Beep Warning will continuously sound. To stop the Beeps, Press & Release the Start Cycle/Pause Button and check thatyou have an extra Cartridge or ORDER IMMEDIATELY. The Cartridge LED will stay lit to remind you that you will soon need to replace this Cartridge. Critical Level:When 3 wash cycles remain in the Cartridge, the Cartridge LED will light and the repetitive, One-Beep Warning will sound again. To stop the Beep, Press & Release the Start Cycle/Pause Button. The Cartridge LED will stay lit to remindyou that only 3 wash portions remain and that CatGenie can not run on empty.Empty Cartridge or No Cartridge:After 60 cleaning cycles, the Cartridge is empty. The Cartridge LED will blink and a repetitive, Two-Beep Warning will continuously sound. To mute the Beep,Press & Release the Start Cycle/Pause Button. The LED will blink and theCatGenie can not start a wash cycle. If you try to start a cycle, manually or automatically, the Double Beep willreactivate. Incorrect Cartridge placement also causes Beeps. Replace correctly to stop. The CatGenie will not start manually or automatically unless it has aSmart Cartridge containing SaniSolution placed correctly in the Processing Unit.NEVER remove a Cartridge while Unit is running:Removing the Cartridge during a cleaning cycle will NOT extend Cartridge life. Removal will cause the CatGenie to not clean thoroughly, not dry completely, andnot destroy bacteria and odors effectively.Removal before a cleaning cycle will cause the CatGenie to not run at all.ABOUT THE SANISOLUTION.SaniSolution is safe and non-toxic for cats and humans when properly used inthe CatGenie. The ingredients are similar to disinfectants used by veterinarians toclean and sterilize their exam and operating areas. CAUTION: This is a concentrated Solution that may be irritating to skin and eyes, so avoid contact. Do not ingest. Keep out of reach of children. In case ofskin or eye contact, wash with copious amounts of water. If swallowed get med-ical advice or call this emergency number: + 9 7 2 - 9 - 7 4 4 5 0 1 2 .DO NOT REMOVE RED NIPPLE. Removal will flood and ruin the ProcessingUnit and VOID YOUR WARRANTY.Cartridge Notch goes to rearKeep an extra Cartridge on the shelf.www.CatGenie.co.il +972-9-7445012SolutionA. Do not unplug Genie Electric Cord. Press Start Cycle/Pause Button to silence Beep. Go to Gray Box on page 11 and follow directions.B. Unplug the Genie Electric Cord.Remove Hopper Cover, Processing Unit, and Brimfrom Base. SLOWLY pull Hopper up out of the Base.Unsnap all clips. Open like a book. Check that WaterLevel Sensor is securely fixed in place. Use a soft, lint-free cloth to wipe off Sensor and Hopper.If Sensor is missing, go to page 9 for details. Re-assemble and plug in Electric Cord when finished.Press the Start Cycle/Pause Button for exactly4 seconds, then Release. CatGenie should resume.C. Call +972-9-7445012A. Do not unplug the Genie Electric Cord.Connect the Genie Water Supply Line to the cold-water line or to the Processing Unit.B. Turn on the cold water supply line valve.C. Decompress or unkink the CatGenie Water Supply Line so that waste can easily evacuate.D. Check if dishwasher, washing machine, or showerare in use. Don’t run all at the same time.E. Raise the Genie DrainHose at least 2 feet abovethe CatGenie Bowl. Just a short run is needed.F. Call +972-9-7445012A. Do not unplug Genie Electric Cord.Press Start Cycle Button to silence Beeps. Straightenkinks or sharp bends in DrainHose. Check that toiletseat bottom has lifts or feet so that the seat does NOTpinch the Hook. Press Start Cycle Button for exactly 4seconds then Release. Unit should resume working.B. Unplug the GenieCord. Go to Gray Box on top of page 11 and follow Methods 1 and 2. If neither works, follow Method 3. If Method 3 fails, call.C. Call +972-9-74450123a. Fix hose kinks. Remove hair or debris in Hopper.To reset Unit, unplug Cord for 5 seconds then re-plug. A. Remove towels, toys, etc. blocking intake on back of Processing Unit. Move CatGenie to allow airflow.B. Remove any obstruction in the Bowl that blocksdryer’s hot airflow.C. Call +972-9-7445012Problem1. ONE Beep sounds and Error LED Blinks at the sametime.Means Water Level Sensor detects a problem.2. TWO Beeps soundand Error LEDBlinks at the sametime.Means water doesn’t fill the CatGenie®within a reasonableamount of time.3. THREE Beeps sound and the Error LED Blinks at the same time. Means CatGenie does not drain properly. 3a. Unit is clean and dry but Beeps4. FOUR Beeps andError LED Blinks atsame time. MeansDryer is Overheating.BEEPS & BLINKS WARN OF PROBLEMSTROUBLE SHOOTINGRead down the PROBLEM column on the left to find which applies to your CatGenie®10www.CatGenie.co.il +972-9-7445012
9F I R S T unplug Genie Electric Cord. Carefully move installed CatGenieaway from the wall. Keep DrainHose in toilet or drainpipe. Put a towelon floor by the wall. Remove Hopper Cover. Remove Processing Unitand place on the towel. Lean Unit against the wall. Unclip GenieHand. HOW TO GET INSIDE YOUR CATGENIE.®If you need to replace a part.WATER SENSOR: Located inside Hopper.FUNCTION: Reads if water level is correct. May just need cleaning and not replacement.REPLACE or CLEAN: Unplug Electric Cord.SLOWLY pull Hopper out of its slot. Unsnapclips. Open like a book. Wash Water Sensorwith soap and water. OR replace old Sensor.Carefully clip new Sensor in one side at a time.Push in on each clip. Line up as shown. PointVdown. Snap Hopper closed. Place in slot.Reassemble CatGenie. Plug in Electric Cord.HOW TO REPLACE PARTS. Spares available under Genie Base. Or from us.WARNING: Unless Manual instructs otherwise, always unplug the Genie Electric Cord before working on your CatGenie.Push Arm and Black Clip back into its opening. To remove Brim,push on Black button for leverage as you pull up the Brim back. Putaside. Remove Bowl with Granules and set aside. Hopper is acces-sible for removal if necessary. Clean out any Granules in the Base.BLACK RING: Located underbottom of Bowl. Bowl can’t turnwithout it. Follow “Get Inside”instructions above to accessBowl bottom. If Black Ring ismissing, call +972-9-7445012.RED WASHER. Attaches to outside of the Hopper. Hopper is below Hopper Cover and under the Brim.F U N C T I O N : Critical piece. Seals connection to GenieDrainHose. Prevents wastewater backup. Don’t misplace.R E P L A C E M E N T : Unplug Cord. Slowly pull Hopper out of its slot. Check that Red Washer is in place, clean,smooth and not crushed. If missing or damaged, replace.Swab outside of Washer with any cooking or baby oil.Carefully slide Hopper back into its slot. ReassembleCatGenie. Plug in Genie Electric Cord when done.ORANGE NIPLET: Find on bottom of Processing Unit.F U N C T I O N : Prevents SaniSolution from drying out and clogging black dispenser Nozzle under Processing Unit.R E P L A C E M E N T : Unplug Electric Cord. Carefully lift Unit from its slot. Check that Niplet is clean and in place.To clean, squeeze out clumped Solution and wash withwarm water. Replace if missing. Attach Niplet on to theblack Nozzle. Clean out Unit slot. Wipe off Unit bottomwith a soft cloth. Carefully place Unit back into its slot;make sure it is secure. Plug in Genie Electric Cord.T-ADAPTERWASHERCheck if Lock-Nutside of T-Adapterhas its BlackWasher. If missing,purchase washer at hardware store.Or call us at+972-9-7445012.www.CatGenie.co.il +972-9-7445012SIMPLE SETUP BATHROOM SETUP1. Shut off the cold water by turning the valve on the toilet or sink cold-water supply line all the way counter-clockwise. 2. Unscrew the cold water line hose and attach it to the provided 3/8” T-Adapter. Then attach the T-Adapter to the cold water line. 3. Screw the Genie Water Supply Line to the T-Adapter. Make sure T-Adapter’sblack washer is in place. Turn cold water back on. Check for leaks or drips.4. Put the Genie DrainHose Hook over the toilet rim under the seat. You cankeep the Hook there and still use the toilet. 5. Plug the Genie Electric Cord into a GFCI electric outlet.1. Turn the cold water valve counter-clockwise to shut off cold water.2. Unscrew the washing machine cold water supply hose from the valve. 3. Attach the washing machine hose to the provided 3/4” T-Adapter,then attach the T-Adapter to the cold water line valve. 4. Screw Genie Water Supply Line onto T-Adapter, turn on cold water.5.Put Genie DrainHook into Washer’s waste pipe with Washer’s drain hook.Don’t squeeze either hook. To avoid a clog and overflow, make sure that the Washer drainhook is less than 5 inches long inside the waste pipe.6. Plug the Genie Electric Cord into a GFCI electric outlet. LAUNDRY ROOM SETUP8INSIDE YOURCATGENIE®SaniSolutionSmart CartridgeProcessing UnitHopper CoverGenieEyesCat SensorGenieHandBowlBrimHopper, Impeller,Red Drain WasherBaseGenie Water Supply LineGenie Electric CordGenie DrainHosewww.CatGenie.co.il +972-9-7445012See Simple Setup Guide for Complete Directions.If you have any problem or question please call us.+972-9-7445012Don’t attempt to fix or tamper with the CatGenie. TIP: Watch Video of Whatto Expect During Cleaning at CatGenie.co.il /Customer Service

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