PetNovations CATGENIE Self-Flushing, Self-Washing Cat Box User Manual 3

PetNovations Ltd. Self-Flushing, Self-Washing Cat Box 3

Contents

User Manual 3

Probable Cause
A. Part of the Hopper is clogged
and full of water.
B. The Hopper is
NOT clogged or filled
with water.
Water Level Sensor,
which is inside Hopper,
is not securely in place,
is dirty, or is missing.
C. Unit malfunction.
A.Genie Water Supply Line not
connected to home water supply or to
the back of the Processing Unit.
B. Home’s water supply and/or water
supply valve is shut off (no water).
C. Genie Water Supply Line is
compressed or kinked.
D. Very low water pressure.
E. Water empties out because Genie
DrainHose is below water intake line.
F. Unit malfunction.
A. Genie DrainHose or its Hook
is kinked, bent, or
pinched between
toilet seat and rim.
Or Hook squeezed in
laundry drain pipe.
B. Impeller is
stuck or clogged.
C. Unit malfunction.
3a. Beeps tell you CatGenie had
a problem, which it may have fixed.
A. Rear air intake vent is blocked or
CatGenie is too close to the wall.
B. Hot Air Blower is blocked by a toy
or towel.
C. Unit malfunction.
7
THE SMART CARTRIDGE
PROTECTS THE SANISOLUTION™
and it is key to CatGenie
®
operations.
The Smart Cartridge keeps the concentrated SaniSolution liquid safely contained.
It accurately dispenses, monitors, and controls the proportion of Solution to water
for the maximum safety of your cats and the optimal operation of your CatGenie.
A SaniSolution Smart Cartridge lasts for 60 wash cycles. When empty,
replace the Cartridge or CatGenie will not function. Always have extra Smart
Cartridges on hand, so your CatGenie can work for you without interruption.
HEED THE CARTRIDGE WARNINGS.
Low Level:
When 10 of the 60 SaniSolution portions remain in the Cartridge, the Cartridge
LED will light and a repetitive, One-Beep Warning will continuously sound.
To stop the Beeps, Press & Release the Start Cycle/Pause Button and check that
you have an extra Cartridge or ORDER IMMEDIATELY. The Cartridge LED will
stay lit to remind you that you will soon need to replace this Cartridge.
Critical Level:
When 3 wash cycles remain in the Cartridge, the Cartridge LED will light and
the repetitive, One-Beep Warning will sound again. To stop the Beep, Press
& Release the Start Cycle/Pause Button. The Cartridge LED will stay lit to remind
you that only 3 wash portions remain and that CatGenie can not run on empty.
Empty Cartridge or No Cartridge:
After 60 cleaning cycles, the Cartridge is empty. The Cartridge LED will blink
and a repetitive, Two-Beep Warning will continuously sound. To mute the Beep,
Press & Release the Start Cycle/Pause Button. The LED will blink and the
CatGenie can not start a wash cycle.
If you try to start a cycle, manually or automatically, the Double Beep will
reactivate. Incorrect Cartridge placement also causes Beeps. Replace correctly
to stop. The CatGenie will not start manually or automatically unless it has a
Smart Cartridge containing SaniSolution placed correctly in the Processing Unit.
NEVER remove a Cartridge while Unit is running:
Removing the Cartridge during a cleaning cycle will NOT extend Cartridge life.
Removal will cause the CatGenie to not clean thoroughly, not dry completely, and
not destroy bacteria and odors effectively.
Removal before a cleaning cycle will cause the CatGenie to not run at all.
ABOUT THE SANISOLUTION.
SaniSolution is safe and non-toxic for cats and humans when properly used in
the CatGenie. The ingredients are similar to disinfectants used by veterinarians to
clean and sterilize their exam and operating areas.
CAUTION: This is a concentrated Solution that may be irritating to skin and
eyes, so avoid contact. Do not ingest. Keep out of reach of children. In case of
skin or eye contact, wash with copious amounts of water. If swallowed get med-
ical advice or call this emergency number: + 9 7 2 - 9 - 7 4 4 5 0 1 2 .
DO NOT REMOVE RED NIPPLE.
Removal will flood and ruin the Processing
Unit and VOID YOUR WARRANTY.
Cartridge Notch goes to rear
Keep an extra Cartridge on the shelf.
www.CatGenie.co.il +972-9-7445012
Solution
A. Do not unplug Genie Electric Cord.
Press Start Cycle/Pause Button to silence Beep.
Go to Gray Box on page 11 and follow directions.
B. Unplug the Genie Electric Cord.
Remove Hopper Cover, Processing Unit, and Brim
from Base. SLOWLY pull Hopper up out of the Base.
Unsnap all clips. Open like a book. Check that Water
Level Sensor is securely fixed in place. Use a soft,
lint-free cloth to wipe off Sensor and Hopper.
If Sensor is missing, go to page 9 for details.
Re-assemble and plug in Electric Cord when finished.
Press the Start Cycle/Pause Button for exactly
4 seconds, then Release. CatGenie should resume.
C. Call +972-9-7445012
A. Do not unplug the Genie Electric Cord.
Connect the Genie Water Supply Line to the cold-
water line or to the Processing Unit.
B. Turn on the cold water supply line valve.
C. Decompress or unkink the CatGenie Water
Supply Line so that waste can easily evacuate.
D. Check if dishwasher, washing machine, or shower
are in use. Don’t run all at the same time.
E. Raise the Genie DrainHose at least 2 feet above
the CatGenie Bowl. Just a short run is needed.
F. Call +972-9-7445012
A. Do not unplug Genie Electric Cord.
Press Start Cycle Button to silence Beeps. Straighten
kinks or sharp bends in DrainHose. Check that toilet
seat bottom has lifts or feet so that the seat does NOT
pinch the Hook. Press Start Cycle Button for exactly 4
seconds then Release. Unit should resume working.
B. Unplug the GenieCord. Go to Gray Box on top of
page 11 and follow Methods 1 and 2. If neither works,
follow Method 3. If Method 3 fails, call.
C. Call +972-9-7445012
3a. Fix hose kinks. Remove hair or debris in Hopper.
To reset Unit, unplug Cord for 5 seconds then re-plug.
A. Remove towels, toys, etc. blocking intake on back
of Processing Unit. Move CatGenie to allow airflow.
B. Remove any obstruction in the Bowl that blocks
dryer’s hot airflow.
C. Call +972-9-7445012
Problem
1. ONE Beep sounds
and Error LED
Blinks at the same
time.
Means Water Level
Sensor detects
a problem.
2. TWO Beeps sound
and Error LED
Blinks at the same
time.
Means water doesn’t
fill the CatGenie®
within a reasonable
amount of time.
3. THREE Beeps
sound and the
Error LED Blinks
at the same time.
Means CatGenie
does not drain
properly.
3a. Unit is clean and
dry but Beeps
4. FOUR Beeps and
Error LED Blinks at
same time. Means
Dryer is Overheating.
BEEPS & BLINKS WARN OF PROBLEMS
TROUBLE SHOOTING
Read down the PROBLEM column on the left to find which applies to your CatGenie®
10
www.CatGenie.co.il +972-9-7445012
9
F I R S T unplug Genie Electric Cord. Carefully move installed CatGenie
away from the wall. Keep DrainHose in toilet or drainpipe. Put a towel
on floor by the wall. Remove Hopper Cover. Remove Processing Unit
and place on the towel. Lean Unit against the wall. Unclip GenieHand.
HOW TO GET INSIDE YOUR CATGENIE.®If you need to replace a part.
WATER SENSOR: Located inside Hopper.
FUNCTION: Reads if water level is correct.
May just need cleaning and not replacement.
REPLACE or CLEAN: Unplug Electric Cord.
SLOWLY pull Hopper out of its slot. Unsnap
clips. Open like a book. Wash Water Sensor
with soap and water. OR replace old Sensor.
Carefully clip new Sensor in one side at a time.
Push in on each clip. Line up as shown. Point
Vdown. Snap Hopper closed. Place in slot.
Reassemble CatGenie. Plug in Electric Cord.
HOW TO REPLACE PARTS. Spares available under Genie Base. Or from us.
WARNING: Unless Manual instructs otherwise, always unplug the Genie Electric Cord before working on your CatGenie.
Push Arm and Black Clip back into its opening. To remove Brim,
push on Black button for leverage as you pull up the Brim back. Put
aside. Remove Bowl with Granules and set aside. Hopper is acces-
sible for removal if necessary. Clean out any Granules in the Base.
BLACK RING: Located under
bottom of Bowl. Bowl can’t turn
without it. Follow “Get Inside”
instructions above to access
Bowl bottom. If Black Ring is
missing, call +972-9-7445012.
RED WASHER. Attaches to outside of the Hopper.
Hopper is below Hopper Cover and under the Brim.
F U N C T I O N : Critical piece. Seals connection to Genie
DrainHose. Prevents wastewater backup. Don’t misplace.
R E P L A C E M E N T : Unplug Cord. Slowly pull Hopper
out of its slot. Check that Red Washer is in place, clean,
smooth and not crushed. If missing or damaged, replace.
Swab outside of Washer with any cooking or baby oil.
Carefully slide Hopper back into its slot. Reassemble
CatGenie. Plug in Genie Electric Cord when done.
ORANGE NIPLET: Find on bottom of Processing Unit.
F U N C T I O N : Prevents SaniSolution from drying out and
clogging black dispenser Nozzle under Processing Unit.
R E P L A C E M E N T : Unplug Electric Cord. Carefully lift
Unit from its slot. Check that Niplet is clean and in place.
To clean, squeeze out clumped Solution and wash with
warm water. Replace if missing. Attach Niplet on to the
black Nozzle. Clean out Unit slot. Wipe off Unit bottom
with a soft cloth. Carefully place Unit back into its slot;
make sure it is secure. Plug in Genie Electric Cord.
T-ADAPTER
WASHER
Check if Lock-Nut
side of T-Adapter
has its Black
Washer. If missing,
purchase washer
at hardware store.
Or call us at
+972-9-7445012.
www.CatGenie.co.il +972-9-7445012
SIMPLE SETUP
BATHROOM SETUP
1. Shut off the cold water by turning the valve on the toilet or sink
cold-water supply line all the way counter-clockwise.
2. Unscrew the cold water line hose and attach it to the provided 3/8”
T-Adapter. Then attach the T-Adapter to the cold water line.
3. Screw the Genie Water Supply Line to the T-Adapter. Make sure T-Adapter’s
black washer is in place. Turn cold water back on. Check for leaks or drips.
4. Put the Genie DrainHose Hook over the toilet rim under the seat. You can
keep the Hook there and still use the toilet.
5. Plug the Genie Electric Cord into a GFCI electric outlet.
1. Turn the cold water valve counter-clockwise to shut off cold water.
2. Unscrew the washing machine cold water supply hose from the valve.
3. Attach the washing machine hose to the provided 3/4” T-Adapter,
then attach the T-Adapter to the cold water line valve.
4. Screw Genie Water Supply Line onto T-Adapter, turn on cold water.
5.Put Genie DrainHook into Washer’s waste pipe with Washer’s drain hook.
Don’t squeeze either hook. To avoid a clog and overflow, make sure that
the Washer drainhook is less than 5 inches long inside the waste pipe.
6. Plug the Genie Electric Cord into a GFCI electric outlet.
LAUNDRY ROOM SETUP
8
INSIDE YOUR
CATGENIE
®
SaniSolution
Smart Cartridge
Processing Unit
Hopper Cover
GenieEyes
Cat Sensor
GenieHand
Bowl
Brim
Hopper, Impeller,
Red Drain Washer
Base
Genie Water Supply Line
Genie Electric Cord
Genie DrainHose
www.CatGenie.co.il +972-9-7445012
See Simple Setup Guide for Complete Directions.
If you have
any problem or
question please call us.
+972-9-7445012
Don’t attempt to fix or
tamper with the
CatGenie.
TIP: Watch Video of What
to Expect During
Cleaning at
CatGenie.co.il
/Customer
Service

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