PetNovations CATGENIE Self-Flushing, Self-Washing Cat Box User Manual 2

PetNovations Ltd. Self-Flushing, Self-Washing Cat Box 2

Contents

User Manual 2

BUTTONS
1. START CYCLE/PAUSE Button
Use to manually START or PAUSE a Cleaning Cycle.
•To START a Cleaning Cycle, Press & Release the Start Cycle/Pause Button
•To PAUSE a Cleaning Cycle (Auto or Manually initiated) Press & Release
the Start Cycle/Pause Button. When in PAUSE, the In Process LED Blinks
•To take off PAUSE, Press & Release Start Cycle/Pause Button again. If left
in PAUSE mode, the Cleaning Cycle automatically resumes after 10 minutes
2. AUTO SETUP Button
Once programmed, automatically STARTS Cleaning Cycles.
•Use to Program the TIMES that you want the CatGenie to run
•Use to Program the NUMBER of washes (one to four) per day. See Page 5.
BEEPS & BLINKS
3. DAILY CYCLES LED Light Indicators
Each LED that lights indicates the number of Cleaning Cycles programmed
to start automatically every day, i.e. LED 1& 2 indicates 2 cleaning cycles.
4. IN PROCESS LED Light Indicator
In Process LED lights while a Cleaning Cycle is in progress. This LED blinks
when CatGenie is in PAUSE mode.
5. CARTRIDGE LED Light Indicator.
•When the Smart Cartridge has 10 uses left, it alerts you with
repetitive Beeps and a lighted Cartridge LED
•When Cartridge has 3 uses left, Beeps and Cartridge LED stay lit
•When Cartridge is empty, Beeps and LED stay lit, and Unit WON”T RUN
•Press START CYCLE/PAUSE to mute Beeps and then replace Cartridge
If anyone removes a full Smart Cartridge, unit Beeps and Cartridge
Indicator LED Blinks. See Page 7 for details.
6. ERROR LED Indicator.
Error LED Blinks and unit Beeps when you have a Cleaning Cycle problem.
The number of Beeps and Blinks indicates which problem. Count the beeps
and check Trouble Shooting to determine the problem. See Page 10 for details.
7. CHILD LOCK LED Indicator.
Child Lock LED lights and stays lit only when you have Child Lock set.
See Page 6 for details.
The magic of CatGenie is that with two buttons
you can start a Cleaning Cycle when you want.
You can program your CatGenie to Start on
its own. You can set a Child Lock.
Fix an error.
Pause for a
problem
and mute
beeps.
HOW CAN I MUTE
THE WARNING
BEEPS?
PRESS &
RELEASE START CYCLE/
PAUSE BUTTON.
4
1
3
2
5
6
7
4
CONTROL PANEL BUTTONS, BEEPS, AND BLINKS.
It’s how you and your CatGenie
®
communicate.
www.CatGenie.co.il +972-9-7445012
HOW DO I RESTART A WASH
AFTER SETTING UP PAUSE
MODE?
PRESS &
RELEASE START CYCLE/
PAUSE BUTTON.
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How long is the Cleaning Cycle?
Scooping, washing and sanitizing take 17 minutes. Drying takes
an additional 17 minutes.
When does the wash water start to fill the CatGenie?
After the GenieHand scoops out the solids, water slowly flows
into the Bowl.
Can the CatGenie be stopped while it is cleaning?
Yes. To stop the CatGenie, simply press the Start Cycle/Pause
Button at any time during cleaning. If left in Pause Mode for more
than 10 minutes, Pause will cancel and your CatGenie will auto-
matically resume its cleaning cycle.
Is the SaniSolution™cleaning solution safe for my cat?
Yes, the SaniSolution cleaning solution is safe for cats. Its unique
formula uses active ingredients similar to the cleaning solutions
and disinfectants used by veterinarians in their operating areas.
How long does the SaniSolution last?
One SaniSolution Smart Cartridge is good for 60 cleaning cycles.
CatGenie beeps and lights when 10 cycles remain and again
when 3 remain. CatGenie can not operate without a Cartridge.
Best to always have extra SaniSolution Cartridges on hand.
Does the SaniSolution dissolve or liquefy the solids?
No. The solids are turned into wastewater by the action of the
Impeller, which is inside the Hopper. The SaniSolution washes
and disinfects the Washable Granules and Bowl.
Can I refill the SaniSolution Smart Cartridge?
No, the Cartridge cannot be refilled. The Smart Cartridge unique
mechanism dispenses the exact amount of solution used for each
of the 3 washes per Cleaning Cycle, as each wash requires a
different quantity. The SaniSolution washes away odor-causing
materials, aids in drying, and protects the CatGenie mechanism.
The exclusive SaniSolution formula was tested and approved by
veterinarians for cat safety.
The SaniSolution Smart Cartridge replaces the use and
need for cat litter. The price of SaniSolution equals the yearly
cost of cat litter, yet it’s just a fraction of litter’s size and weight.
Unlike clumping litter, the SaniSolution, the Smart Cartridge, and
Washable Granules are environmentally safe and biodegradable.
If you need help or have a question
about your cats or CatGenie, please
call: +972-9-7445012
email: support@catGenie.co.il
check: www.CatGenie.co.il
FAQS ABOUT CATGENIE
®
What happens if my cat is in the CatGenie when it is set
to start automatically?
The CatGenie has sensors, GenieEyes, which delay the
cleaning cycle until your cat is safely out of the unit.
Will my water bill increase by using the CatGenie?
There will be no significant increase in your water bill. Running a
CatGenie is equivalent to a few additional toilet flushes each day.
Where does the wastewater go when it leaves the unit?
Wastewater drains safely out of your home into sewer pipes. In a
bathroom, the GenieHose hooks over the toilet rim; waste drains
into toilet. In a laundry, waste goes into the Washer’s drainpipe.
In a laundry room, could wastewater get on my clothes?
No. When properly hooked into the washing machine drainpipe,
wastewater can not touch laundry. The drainpipe connects direct-
ly into sewer or septic tank. NOTE: the length of the washer’s
drainhose inside its waste pipe must be less than 5 inches.
In a bathroom, can the toilet be used during a Wash Cycle?
Yes. The CatGenie does not interfere with toilet use. Toilet seats
have feet (check yours) so DrainHose Hook can not be crushed.
Will the toilet overflow with wastewater draining into it?
No. The water level in toilets is set to maintain a constant, safe
level. Water in a toilet automatically lowers to its preset level
and will not overflow unless your toilet is clogged.
What happens if solids stick to the GenieHand?
During all three washings, the GenieHand gets scrubbed clean
by the action of water, SaniSolution, and Washable Granules. If
for some extraordinary reason, the GenieHand is not completely
cleaned, it will be resolved during the next cleaning cycle.
Do the Washable Granules™absorb?
No, the unique, cat-safe Washable Granules are completely
non-absorbent. Unlike traditional litter, the Washable Granules
are thoroughly washed each day. Their function is to fulfill your
cat’s need to dig and cover.
Do the Washable Granules ever have to be replaced?
No. Granules need to be replenished not replaced. However, for
your cat’s comfort and optimum CatGenie operation, you will
need to add Granules every so often to keep Granules filled to
the level indicated inside the Bowl. Some Granules are lost by
clinging to solids or from cats flinging them out of the Bowl.
What happens if the Washable Granules are swallowed?
The Granules are non-toxic for both cats and humans and can
easily pass through all digestive systems.
HOW OFTEN SHOULD I RUN
MY CATGENIE?
One Cat..........
Two Cats........
Three Cats.. . . .
1
2
A U T O SETUP TIME
E X A M P L E S .
If you want it to run
once a day at 8:15am...
program it at 8:15am
3 times a day at 6am,
2pm, 10pm... program
at any of those times
4 times at 7am, 1pm,
7pm, 1am... program
at any of those 4 times
S H O RT CUTS
Save You a Setup Step.
•Want to add more daily washes?
Just Press & Release the Auto Setup
Button at any time until the number
of cycles that you want lights.
•Want fewer daily washes? Press &
Release Auto Setup until all LEDs go
out. Then Press & Release Auto Setup
until your number of Cycles lights.
•Want to just change the wash time?
At the new time, Press & Hold Auto
Setup for 4 seconds then Release.
AUTO START YOUR CATGENIE.
®
Setup is easy. When you Setup is critical.
You can program your CatGenie to start automatically for one, two, three,
or four times a day.A complete wash/dry cycle takes a little over 30 minutes.
How does the CatGenie Auto Setup work?
The Auto Setup Program is a timer, not a clock, so Cleaning Cycles run
in either 24, 12, 8, or 6-hour intervals each day at the times that you set.
Aonce a day setting runs every 24 hours at the same time each day.
Atwice a day setting runs every 12 hours at the same times each day.
Athree times setting runs every 8 hours.Four times, every 6 hours.
What’s critical about when I set the Auto Setup?
Because the Auto Setup is a timer, you MUST program your Auto Setup at
one of the times that you actually want your CatGenie to start a Cleaning Cycle.
For example, if you want your CatGenie to run at 2 am and 2 pm, you
must program the Auto Setup at either 2 am or 2 pm.
HOW TO PROGRAM AUTO SETUP.
STEP 1. To Set Your Number of Cleaning Cycles, Press & Release the Auto
Setup Button for EACH number of Cycles that you want per day. For once a day,
Press & Release once. For twice a day, Press & Release twice. For three times a day,
Press & Release three times, etc. DON’T HOLD the button down.
ADaily Cycle LED lights for the number of times set. One LED lights for
once a day. Two LEDs light for twice a day. Three LEDs light for three a day, etc.
IF YOU MAKE A MISTAKE, Press & Release the Auto Setup Button until all
LEDs go out, then repeat Step 1.
WARNING: Remember to program Auto Setup at one of the times of the day
that you want your CatGenie to start. Once set, the CatGenie will run at the
same time(s) every day until you change the program.
STEP 2. To Set Your Running Times, firmly PRESS & HOLD the Auto Setup
Button for 4 seconds, then Release. CatGenie will respond with 3 Beeps while the
4 Daily Cycles LEDs flash on, off, and then go out.
After you’ve programmed Auto Setup, CatGenie will start a cycle in 30 seconds.
CAUTION: Keep hands, kids, and cats clear of GenieEyes Sensors during
the 30-second wait time after programming.
AUTO SETUP Short Cuts.
If you decide to change the number of washes, use STEP 1 at anytime.
If you wish to change the hour, use STEP 2. Set at a time you want it to run.
If you have a power failure, the Auto Set Timer delays your Auto Start Times
for as long as the power is out. You could forgo resetting if a brief black out or a quick
unplugging occurs, as the Start Time will be just a few minutes later. If power is out for
several hours and you want to reset, repeat STEP 2 at one of the running times.
What’s the best time to run your CatGenie?
Cats usually defecate within half an hour of eating a main meal. Cat experts tell
us that cats sleep 15 to 20 hours a day (70% of their day). Keep a schedule of your
cat’s behavior. Choose running times that won’t interfere with your cat’s routine.
TIP: It is important to run your CatGenie one to two times a day per cat.
Not running your CatGenie enough can cause clogs. Best to run a wash cycle
soon after your cats go. Don’t let solids accumulate and harden.
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Clean 1-2 times per day
Clean 2-3 times per day
Clean 3-4 times per day
12
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Problem
8. You press the
Start Cycle/Pause
Button and
nothing happens.
Unit won’t start.
9. The CatGenie®
Bowl won’t rotate
or only goes in one
direction .
10. Control Panel
LEDs don’t light,
Beeps don’t Sound
and Genie Electric
Cord is plugged in.
11. You programmed
Auto Setup and the
Cleaning Cycle didn’t
start in 30 seconds.
12. Auto Setup does
not start at the times
it’s supposed to.
13. Granules and the
Bowl are not drying.
14. You pressed
Start/Pause Button
to stop cleaning.
Cycle restarted itself.
15. Water in Bowl. In
Process LED Blinks.
Probable Cause
A. Start Cycle/Pause pressed too fast.
B. No electric power, or a circuit breaker
has tripped.
C. Processing Unit is not correctly
aligned and/or seated in its slot
on the Brim.
D. CatGenie is in Child Lock mode.
E. Unit malfunction.
A. Black Washer underneath Bowl
bottom is missing.
B. Bowl or Base unit is warped and
CatGenie won’t sit level.
A. No electric power, or a circuit breaker
has tripped.
B. The Processing Unit is not correctly
aligned and/or seated on the Brim.
C. Unit malfunction.
A. Your hands, an object, or your cat
set off the GenieEyes Bowl Sensor .
B. Was not programmed correctly.
C. The programming was not completed.
D. Unit malfunction.
A. CatGenie is unplugged.
B. The Daily Cycles have not been
correctly programmed.
C. An electric power interruption caused
CatGenie to reset to another start time.
D. Unit malfunction.
After the wash cycle the dryer is blowing
cold air. Unit malfunction.
After 10 minutes, Pause Mode
cancels automatically and the
CatGenie cleaning cycle resumes
and is completed.
CatGenie is in Pause mode.
Solution
A. Press & Release Start Cycle/Pause again.
B. Plug CatGenie into a different outlet and test the
CatGenie outlet with another appliance.
C. Remove the Processing Unit. Clean off any
Granules or other material on Brim or in slot where
Processing Unit sits. Put Unit back securely into slot.
D. Deactivate Child Lock. See Page 6.
E. Call +972-9-7445012
A. Unplug the Genie Electric Cord. Go to top of
page 9 and follow the Get Inside CatGenie
instructions. If Black Ring is missing call.
B. Call +972-9-7445012
A. Plug CatGenie into a different outlet and
test the CatGenie outlet with another appliance.
B. Remove the Processing Unit. Clean off any
Granules or other material on the Brim where the
Processing Unit sits. Put Unit back onto Brim.
C. Call +972-9-7445012
A. Keep the area under the GenieEyes clear
after you program the Auto Setup.
B. Check that LEDs are lit to the number you want.
Reprogram the Auto Setup. Details on page 5.
C. See Auto Setup on page 5, Steps 1 and 2.
D. Call +972-9-7445012
A. Plug in the Genie Electric Cord
B. Make sure the lit Daily Cycles LEDs match the
number of cleaning cycles that you want for each
day. See page 4 for reprogramming directions.
C. See page 5 for reset directions.
D. Call +972-9-7445012
Call +972-9-7445012
This is a normal function.
The Pause feature turns
the CatGenie back on
in case you forget.
Press & Release the
Start Cycle/Pause Button
to resume the cleaning cycle.
POWER & OTHER PROBLEMS
Have a
Problem? Call
+972-9-7445012
We can fix it
faster
11
www.CatGenie.co.il +972-9-7445012
Problem
5. A puddle of
CLEAN water
surrounds the
CatGenie.
No Error
is indicated.
6. A puddle of
WASTEWATER
surrounds the
CatGenie. No Error
is indicated.
7. CatGenie has
water in Bowl. No
Error is indicated..
Probable Cause
A. The T-Adapter’s little Black Lock -Nut
Washer is missing. See page 8.
B. Genie Water Supply Line not tightly
attached to the Processing Unit.
C. Genie Water Supply Line not tightly
attached to cold water supply valve.
D. Genie Water Supply Line damaged.
A. Genie DrainHook blocked by washer
drainhook or not on toilet or in drainpipe.
B. Genie DrainHose is not properly
attached underneath the CatGenie.
C. Damaged Genie DrainHose or Hook.
A. Acircuit breaker or GFCI has tripped.
No electric power.
B. CatGenie has a clog.
C. Unit malfunction.
Solution
A. Check if fallen in CatGenie shipping box. Purchase
at hardware store. Or call us for replacement.
B. Turn off cold-water supply valve and tighten the
hose connection on the Processing Unit. Turn on
cold water supply valve. Plug in electric cord.
C. Turn off cold water supply valve. Tighten CatGenie
Water Supply Line to the cold-water supply valve.
Turn on cold water supply valve.
D. Call +972-9-7445012
A. Washer drainhose must be less that 5” long in
drainpipe. Place GenieHook on toilet or in drainpipe.
B. Follow Cleaning CatGenie directions on page 14.
Then turn Base over and tighten drain hose clamp
until firm. Do not over tighten. If still not working, call.
C. Call +972-9-7445012
A. Check circuit breaker or GFCI outlet. Plug cord
into another outlet. Test outlet with another appliance.
B. Unplug electric cord. Go to the “Knock Out A Clog”
gray box above and follow directions to unclog.
C. Call +972-9-7445012
WATER & DRAINAGE PROBLEMS
TO KNOCK OUT A CLOG, shake, rattle, and tap.
PLEASE CALL US BEFORE tampering with or attempting to fix your CatGenie®
Note the number of consecutive Beeps between pauses, and the number and names of lit LEDs
THEN CALL CUSTOMER SUPPORT AT: +972-9-7445012
STEP A
METHOD 1
METHOD 2STEP B
For a draining problem caused by a clog indicated by an error, try each Step and
Method until clog is gone. If you have a clog without a warning error, do not perform
Step B. Press Start/Pause Button and try A, 1, and 2. Take off Pause after each method.
STEP A: DO THIS FIRST FOR BOTH METHODS: Remove the Drain Hook from the
toilet or drain. Hold the Hook up, tap it on a wall and shake the hose. This may loosen
clog and force it back into Hopper or Bowl for more processing.
METHOD 1. After doing STEP A, take the Hook and using your hand, clamp the end
of the Hook tightly onto a faucet as shown. Turn on water for 5 seconds. Water pressure
should push the clog back into CatGenie Bowl. Check that Genie Electric Cord is plugged.
Now perform STEP B but only if you have error Beep.
METHOD 2. After doing STEP A, Place Hook back in drain or toilet. Unplug the Genie
Electric Cord. Remove Hopper Cover and Processing Unit from Base. Make sure Impeller
turns easily by twisting the Black Knob 4 or 5 times in both directions above the Brim.
Plug in Genie Electric Cord. Now perform STEP B only if you have error Beep.
STEP B. DO THIS LAST FOR BOTH METHODS (if you have an error): To check if
Methods 1 & 2 work, Press Start Cycle/Pause Button for exactly 4 seconds then
Release. It could take awhile for the CatGenie to cycle through. When cycle completes,
CatGenie is dry and fixed or it will Beep an error. Follow error directions on page 10.
If nothing works, refer to page 14, STEP 2, Cleaning the CatGenie.
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KEEP FILLED TO THIS LEVEL
TIPS FOR BEST CAT G E N IE
®
O P E R AT I O N .
Brush your cats frequently and
flush your CatGenie often.
Cat fur, which gets passed in the stools, can’t be liquefied. While most fur gets
flushed, too much can impede the work of the Impeller, which grinds solids into
wastewater. Dried-out, hardened solids also make the impeller’s job difficult. So
flush and brush often. A good brushing is healthy for your cats and your CatGenie.
AUTOMATIC & MANUAL STARTS.
The combination gives you more control
and more versatility.
While CatGenieautomatically starts at its programmed times, you may also start
it manually at any time without disrupting the Auto Setup program. Just Press &
Release the Start Cycle/Pause Button when you want or need another wash.
One good reason to start manually is to see if your cats are having health
problems. Veterinarians recommend that on occasion cat lovers check their cats’
stools. Unlike litter boxes where waste gets covered and absorbed by litter, the
CatGenie allows you this viewing option to safe guard your cat’s health.
NOTE: If your cat is using the Bowl at the same time that CatGenie is set
to clean, the GenieEyes Sensor will alert the CatGenie to delay the cleaning
cycle. After the cat and any cats that follow leave the Bowl, the CatGenie
waits 60 seconds before starting to clean.
CHILD LOCK.
Keeps curious Cats and Kids from
accidentally starting a wash cycle.
If you have young children the benefit of the Child Lock is obvious. Cats can also
set off a Cycle by standing on a button. So set Child Lock for your kitties, too.
To Activate the Child Lock:
Press the Start Cycle/Pause Button and the Auto Setup Button at the same time
and HOLD for 3 seconds then release. CatGenie Beeps and the Child Lock LED
lights to confirm that you have activated the Child Lock feature.
CatGenie Beeps if someone touches a button when Child Lock is active.
To Deactivate the Child Lock:
Press the Start Cycle/Pause and Auto Setup Buttons at the same time and HOLD
until Beeps stop and Child Lock LED goes out. Then release. Child Lock is off.
WASHABLE GRANULES.™
You never need to change them.
While Washable Granules never need changing, they need to be replenished.
On occasion, just add Granules when the amount falls below the fill level line
indented inside the Bowl. It is important to keep Granules filled to that level.
Always keep an extra package of Washable Granules on hand.
The exclusive formulation of Washable Granules allows them to biodegrade
in sewer and septic systems in 9 months or less.
WARNING: NEVER, under any circumstance, use or mix cat litter with the
Washable Granules in your CatGenie. Doing so can cause severe damage
to the CatGenie and will void your Warranty.
NEVER MIX IN OR USE CAT LITTER
GENIE EYES SEE CAT IN BOWL
CHECK FOR HEALTH ISSUES
BRUSHING YOUR CAT HELPS

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