PetNovations CATGENIE Self-Flushing, Self-Washing Cat Box User Manual 1

PetNovations Ltd. Self-Flushing, Self-Washing Cat Box 1

Contents

User Manual 1

Your
G U I D E
for
S U C C E S S F U L CAT G E N I E ™
O P E R AT I O N
The World’s Only Self-Flushing, Self-Washing Cat Box™
© 2008 PetNovations Ltd.
16
www.CatGenie.co.il +972-9-7445012
FCC NOTICE
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reason-
able protection against harmful interferences
in a residential installation. This equipment
generates, uses and can radiate radio frequen-
cy energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interfer-
ence will not occur in a particular installation.
If this equipment does cause harmful interfer-
ence to radio or television reception, which
can be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
1. Reorient or relocate the receiving antenna
2. Increase the separation between equipment
and receiver
3. Connect the equipment to an outlet on a
circuit different from that to which the receiver
is connected
4. Consult the dealer or an experienced
radio/TV technician.
FCC WARNING
Modifications not expressly approved by the
manufacturer could void the user authority to
operate the equipment under FCC rules.
USE CONDITIONS
This device complies with Part 15 of the
FCC rules. Operation is subjected to the
following two conditions: (1) this device may
not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause
undesirable operation.
CatGenie Model Number CG 10000 v1
CONTACT INFORMATION
PetNovations Ltd.
Kefar Bazra
60944 ISRAEL
Tel: 972-9-7445012
Fax: 972-9-7445013
www.CatGenie.co.il
90-DAY, MONEY-BACK GUARANTEE
With our 90-Day, Unconditional, Money Back Guarantee you have a total of
90- days from your purchase date for you and your cats to fall in love with the
CatGenie
®
Self-Washing Cat Box. If you’re not completely satisfied, return your
CatGenie before the 90-day deadline. If you purchased your CatGenie directly
from a retail store, return it to the store. (Check with your retailer or on-line store
for their individual return policy.) SAVE THE ORIGINAL PACKAGING.
If you purchased CatGenie from PetNovations, Ltd., call us at +972-9-7445012
to receive your Return Authorization Number. To qualify for the 90-Day, Money-
Back, the returned unit must have an RA# . Please clean the CatGenie and throw
away used Granules and used Cartridges. Carefully return and send the clean
CatGenie in as close to original condition and in its original carton to qualify for a
full refund. Please include your reason for return. Extra supplies that are used or
opened are not eligible for refunds.
2-YEAR WARRANTY
CatGenie has been engineered and crafted with great care for your satisfaction.
Please read all instructions before using this product. PetNovations, Ltd. warrants
the CatGenie and all its parts thereof, except as set forth below, ONLY TO THE
ORIGINAL PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS AND
WORKMANSHIP from the date of original retail purchase as the Warranty Period.
THIS LIMITED WARRANTY FROM PetNovations Ltd. IS VALID ONLY IN THE 48 CON-
TIGUOUS UNITED STATES AND THE DISTRICT OF COLUMBIA. IT IS NOT VALID IN
ALASKA, HAWAII OR OTHER COUNTRIES.
A. This two-year limited warranty is valid only for the Warranty Period and applies
only to replacement of the product found to be defective in material or workman-
ship. This warranty does not apply to damage due to misuse, abuse, neglect, alter-
ation or the use of any unauthorized attachment; nor damage caused by use of an
electrical circuit not specified on the CatGenie product.
B. If this product is found to be defective, PetNovations Ltd. will replace the defec-
tive product at no charge to the original owner. Such replacement services shall be
rendered solely by PetNovations Ltd.
If any defects should be found in this product, please call PetNovations
Customer Service at toll free +972-9-7445012 in order to receive a Return
Authorization Number. Anew or remanufactured equivalent product will be
shipped directly to you. Once you receive the replacement product, kindly box the
defective product, in the replacement box, and return to PetNovations Ltd. with a
copy of your bill of sale and Return Authorization number. PetNovations Ltd. will
prepay all freight for replacement items, as well as return of defective items. This
warranty is void if owner repairs or modifies the product in any way.
C. PetNovations Ltd. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAM-
AGES OF ANY NATURE. THERE IS NO IMPLIED OR EXPRESS WARRANTY OF MER-
CHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE ON THIS PRODUCT.
Some states do not allow the exclusion of incidental or consequential damages or
limitations on how long an implied warranty lasts, so these limitations or exclusions
may not apply to you. This warranty gives you specific legal rights and may also
have other rights, which vary from state to state.
D. You can Register the Warranty for your CatGenie at: www.catGenie.co.il to
Customer Service to Warranty. This will enable PetNovations Ltd. to contact you
about upgrades, problems with your unit, or if you need a receipt.
If you have any questions concerning your product or warranty, contact our
Customer Support Toll Free: +972-9-7445012.
© 2008 PetNovations Ltd.
Check
catGenie.com /
Customer Service
for Manual
updates
TIP: Watch Video of What to Expect During Cleaning
at CatGenie.co.il / Customer Service
IMPORTANT SAFETY INSTRUCTIONS
To P re v e n t Risk of Fire, Electric Shock, or Injury to People and Pets.
2
TO PREVENT FIRE or shock hazard, do NOT expose the
CatGenie
®
Processing Unit to rain or sources of splashing
water. Do NOT operate the CatGenie with wet hands.
READ ALL INSTRUCTIONS BEFORE INSTALLING
AND USING YOUR CATGENIE. USE THE
CATGENIE ONLY FOR WHAT IT IS INTENDED.
All modifications or changes not explicitly described or
approved of in this manual could void your Warranty.
WARNING: Basic safety precautions must and should
always be followed to reduce the risk of personal injury.
ON SAFETY
Should any solid object fall on or into the Processing Unit or
should liquid penetrate the Processing Unit, unplug the CatGenie
and have it checked by qualified personnel before using.
Unplug the the CatGenie Electric Cord from the outlet before
attempting to clear a jam or remove an object from the Hopper’s
processing area. Do NOT put fingers or hands into the Hopper
opening while the CatGenie is operating.
ON POWER SOURCES
Before operating the CatGenie, check that your local power
supply is identical to the CatGenie operating voltage, which is
2 3 0 VA C . See complete specifications in Gray Box on right.
UNPLUG the CatGenie FROM ITS ELECTRIC OUTLET
before cleaning the Processing Unit or washing any other
CatGenie parts. NOTE: When the Processing Unit is removed
from the base, electric current is still connected to it, so unplug
the Genie Electric Cord.
If you are not going to use the CatGenie for an extended
period of time, disconnect the CatGenie from the electric outlet.
When disconnecting the CatGenie electric power cord, pull
the PLUG. NEVER pull the cord. A damaged or defective AC
power cord should be changed at a qualified service shop.
ON PLACEMENT
Position the CatGenie in a place with adequate ventilation to
prevent heat build-up and to prolong the life of the CatGenie.
Do NOT place CatGenie near heat sources, or in a place
subject to direct sunlight, excessive dust, or mechanical shock.
Do NOT place anything on top of or behind the unit.
This may block ventilation holes and cause malfunction.
Do NOT install or store the CatGenie where it could be
exposed to rain or splashing water.
See the Simple Setup Guide for site selection options.
ON OPERATION
Before connecting the CatGenie to the power source, be sure
to read this manual.
NEVER, under any circumstances, connect the CatGenie
to a power source unless the CatGenie Processing Unit is
properly seated and secure in its slot in the Base.
Do NOT operate CatGenie with wet hands. Follow all
instructions and warnings in all CatGenie Manuals.
ON CLEANING
Clean the Processing Unit and Control Panel only with a soft
damp cloth slightly moistened with water. NEVER immerse it
in or spray it with water.
Do NOT use any type of abrasive pad, scouring powder
or solvent such as alcohol or benzene. See Cleaning the
CatGenie on pages 14 and 15 for further instructions.
If you have any questions or problems concerning
your CatGenie, please contact our technical support
staff at: +972-9-7445012
PetNovations, Ltd. cannot assume responsibility for any and
all possible damage if CatGenie is inappropriately operated
or used for a purpose other than that for which it is intended.
PetNovations, Ltd. reserves the right to change design and
specifications without notice.
CATGENIE SPECIFICATIONS
Power requirements: 230VAC, 50Hz (8A F u s e d )
Power Consumption: 20W (Cleaning Cycle- 17Minutes)
1200W (Drying Cycle- 17Minutes)
Water Pressure: Min. 0.05Mpa, Max. 0.80Mpa
Approximate Weight: Total CatGenie: 11.5Kg (Includes
5.5Kg Processing Unit, Base Unit 6.0Kg)
Supplied Accessories: Utility or Laundry Room T- A d a p t e r,
Bathroom or Powder Room T- A d a p t e r, SaniSolution Smart
Cartridge, and Washable Granules.
CUSTOMER SUPPORT
Please call Customer Support if you see visible damage
to the CatGenie or if you have cat adjustment problems.
We are happy to assist you with ANY question or
problem that you may have concerning your CatGenie.
Call Toll Free: +972-9-7445012
Email: support@CatGenie.co.il
Check: www.CatGenie.co.il
G. Wash the Base and Brim with a mild liquid soap
and water. Rinse thoroughly. Lift up the Base enough to
allow water to run out of the Genie DrainHose. Dump
any remaining water from the Base.
Check that all parts are clean and no soap, cat hair, or granules remain.
Dry the Base and Brim with a lint-free cloth or paper towels.
H. Wash, rinse and dry the Hopper Cover. Pay particular attention to the
inside back of the Cover for any remaining dirt.
STEP 3. REASSEMBLING CATGENIE.
IMPORTANT: THE RED DRAIN WASHER must be in place on the Hopper.
A. Put the Hopper back in its place in the Base.
B. Coil the Genie DrainHose inside the Base. Take Base, Brim, and Hopper
Cover back to the CatGenie site. Make sure the Genie DrainHose is in the
groove in the back of the Base. Place the Base back by the Processing Unit.
C. The Bowl has a recess in the bottom that must fit over the nipple in the
center of the Base. Carefully put the Bowl back in the Base. Check to be sure
that the Bowl spins easily in the Base.
D. Hold the back of the Brim up over the back of the Base. Push the Black Clip
on the end of the metal Arm up through the slot. Lower the Brim onto the Base
and, working from back to front, press the Brim onto the Base. You will hear a
snap when both parts lock together. Attach the GenieHand to the Arm and push
the GenieHand back into the upright position.
E. NEVER WASH THE PROCESSING UNIT. Gently wipe it off with a soft damp
cloth. If the Orange Niplet on the bottom of the Unit has built-up SaniSolution
residue, carefully pull it off, rinse it and put it back. Make sure it is secure.
Put the Processing Unit back on the Brim taking care to align it correctly and
seat it securely in its slot. Replace the Hopper Cover. Push the water supply line
and power cord back into their respective grooves.
Move the CatGenie back in place and plug it into the electric outlet. The
CatGenie will do a sequence of self-checks indicated by Beeping sounds and
LEDs Lights. IF IT DOES NOT, unplug it. Then lift the Processing Unit out and
carefully realign it and reseat it in its place in the Brim.
15
2E
2D
3C
3E
2F
www.CatGenie.co.il +972-9-7445012
STEP 2. WASHING CATGENIE
®
(continued)
D. Unsnap the 3 Clips that run diagonally on the outside
of the Hopper opposite the hinged side. Open the Hopper
like a book and keep two pieces together.
E. When open, pay special attention to the Impeller.
Impeller is the black fan-like part attached to the bottom
of the metal shaft. Remove any cat hair, Granules, or
other foreign matter from the Impeller blades, the metal
shaft, and the area that encloses the Impeller.
Wash the Hopper, Impeller, and Water Sensor with a
mild liquid soap and water. Use a sponge or soft cloth.
Rinse thoroughly. Snap Hopper closed. It’s closed when
snaps click and both sides stay together with no gaps.
F. PUT THE RED WASHER BACK ON THE HOPPER
and lubricate ONLY the outside of the Washer with
any food oil (i.e. olive, corn, etc.) or baby oil.
CLEANING OUT A
CLOG (continued)
Follow directions for
cleaning and re-
assemble on site.
BUT do not attach
the GenieHand
Run a wash cycle.
Because Granules
are wet, connect
the GenieHand
after Scoop Cycle.
Press Start/Pause
Button and replace
GenieHand only
for wash and dry
cycles. Press to
take off Pause and
restart cleaning.
2F
3D
3A
3B
14
STEP 2. WASHING CATGENIE.
A. Take the Genie DrainHose out of the Base and rest
it in the bathtub so that the Hook is near the tub drain.
B. SLOWLY pull the Hopper up and out of the Base.
Carefully pull off the Red Drain Washer that is on the
side of the Hopper near the bottom.
C. RINSE OFF THE RED WASHER AND PUT IT
ASIDE somewhere nearby so it will be handy and not
get lost or misplaced. The Red Washer is a critical
part. KEEP IT SAFE; DON’T MISPLACE IT.
www.CatGenie.co.il +972-9-7445012
CLEANING YOUR CATGENIE.
®
3 Easy Steps, 20 Minutes, Twice a Ye a r.
To assure optimum performance, we recommend that twice a year you wash the
CatGenie Base, Brim, Hopper, and Hopper Cover. Taking apart, cleaning, and
reassembly takes less than 20 minutes. Wash in a bathtub or outdoors with a
garden hose. If you have long hair cats, best clean more often especially in the
Spring/Summer shedding season, and in the Fall when cats shed old fur for new,
heavier coat growth.
TIP: To make cleaning as quick and easy as possible, run one complete
Cleaning Cycle before doing this procedure.
WARNING: FIRST UNPLUG the Genie Electric Cord, BEFORE
you take the CatGenie apart.
STEP 1. TAKING CATGENIE APART.
A. Move the CatGenie about a foot away from the wall. Place a folded thick towel
on the floor between the back of the CatGenie and wall. Remove Hopper Cover
and put aside. Pull the Processing Unit up and and out of its slot. Keep Unit
upright and carefully place it on the towel next to the wall. Lean Processing Unit
against the wall so it won’t tip over. No need to shut off water or disconnect
the Genie Water Hose. Do Not remove the SaniSolution Cartridge.
NOTE: NEVER WASH the Processing Unit or move it from its location.
You can wipe it with a damp soft cloth.
B. Pull up the GenieHand and Arm. Unclip the GenieHand and take it off the Arm.
Push the Arm back into its opening in the Brim.
C. To lift the Brim off of the Base, use leverage by pressing down on the round
Black Knob showing through the Brim with your thumb. Use your other hand to
pull up the back of the Brim. Lift the Brim off the Base and set the Brim aside.
D. Lift the Bowl, with the Washable Granules intact, out of the Base.
Put the Bowl in a safe place where the Granules won’t be spilled or used.
E. Rest the Brim on top of the Base. Carefully unhook the Genie DrainHose from
the toilet or laundry drain. Hold the Hook up and carefully coil the Hose and Hook
inside the Base to keep water from dripping on the floor.
Put the Base with the Hose, Brim, Hopper Cover
and GenieHand into the bathtub, or carry them to
another suitable location where you can wash them.
1A
1B
1C
1C
1E1D
2A
1B
2B
2C
IF YOU ARE
CLEANING OUT
A CLOG...
Follow directions for
removing Hopper
Cover, Processing
Unit, GenieHand,
and Brim. But leave
Bowl and Granules
in the Base.
Bring all to a tub,
shower, or outdoors.
Remove the Bowl,
save the Granules.
Drain or dump ONLY
water, not Granules.
(continue on pg 15)
© 2008 PetNovations Ltd.
3
CATGENIE TERMS
Hopper Cover: Stores GenieHand, hides Hopper
H o p p e r : Chamber where I m p e l l e r macerates waste
Control Panel: Buttons, LEDs, and Error Indicators
S a n i S o l u t i o n : Cleans and decontaminates
G e n i e E y e s : Sensors delay auto wash if cat enters
Processing Unit: Holds motors and electronics
G e n i e H a n d : Scoops, Scrubs, Sifts. Attaches to Arm
Washable Granules: Satisfy cat’s need to dig & cover
B o w l : Where cats and Washable Granules go
B r i m : Encircles the Bowl; attaches to Base
B a s e : Very bottom of CatGenie
Genie DrainHose: Drains into toilet or waste pipe
Genie Water Supply Line: Connects to cold water
Genie Electric Cord: Plugs into AC power
OWNER’S GUIDE
TABLE OF CONTENTS
Safety Instructions.......................................
CatGenie Specifications….....…..................
Contacting Customer Support….....….........
CatGenie Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Control Panel Explanation…................…...
Automatic Start Setup.................................
Tips for Best CatGenie Operation...............
Automatic & Manual Start Benefits.............
Child Lock…..........................................…..
Washable Granules...…..............................
SaniSolution Smart Cartridge…..................
Bath & Laundry Room Setups.....................
Inside Your CatGenie...................................
Installing Spare Parts...................................
Trouble Shooting Guide.........................
How to Eliminate Clogs.............................
FAQs about CatGenie...............................
Cleaning the CatGenie…...............…..
FCC Notice & Warning…........…
90-Day, $-Back Guarantee. . . . . . . . .
2-Year Warranty……. . . . . . . . . . . . . . . . . .
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