Philips Consumer Lifestyle DS9800W Docking Speaker User Manual 527110 printLow

Philips Consumer Lifestyle Docking Speaker 527110 printLow

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DS9800W User Manual HTML Version

BOU-DS9800W & 135M-DS9800W User manual

www.philips.com/welcome

EN User manual

Contents

1 Important 4

Safety 4

Notice 5

2 Your Docking Entertainment System 7

Introduction 7

What’s in the box 7

What else you need 7

Overview of the SoundSphere Speakers 8

Overview of the remote control 8

Overview of the docking charger 9

3 Prepare 10

Connect 10

4 Set up a Wi-Fi network for AirPlay 13

Connect speakers to a Wi-Fi network (router) 13

Connect an AirPlay device to the same Wi-Fi

network 17

5 Play 19

Stream audio from your AirPlay device 19

Control play 20

Advanced control 20

Update ﬁrmware 20

Charge your iPod/iPhone/iPad with the

standalone dock 21

6 Product information 23

Speciﬁcations 23

7 Troubleshooting 24

k Only use attachments/accessories

speciﬁed by the manufacturer.

l Use only with the cart, stand, tripod,

bracket, or table speciﬁed by the

manufacturer or sold with the apparatus.

When a cart is used, use caution when

moving the cart/apparatus combination to

avoid injury from tip-over.

m Unplug this apparatus during lightning

storms or when unused for long periods

of time.

n Refer all servicing to qualiﬁed service

personnel. Servicing is required when

the apparatus has been damaged in any

way, such as power-supply cord or plug

is damaged, liquid has been spilled or

objects have fallen into the apparatus, the

apparatus has been exposed to rain or

moisture, does not operate normally, or

has been dropped.

o Battery usage CAUTION – To prevent

battery leakage which may result in bodily

injury, property damage, or damage to the

unit:

Install all batteries correctly, + and - as

marked on the unit.

Remove batteries when the unit is not

used for a long time.

Perchlorate Material-special handling

may apply. See www.dtsc.ca.gov/

hazardouswaste/perchlorate.

p Apparatus shall not be exposed to

dripping or splashing, keep it away from

direct sunlight,naked ﬂames or heat.

•

1 Important

Safety

Important Safety Instructions

a Read these instructions.

b Keep these instructions.

c Heed all warnings.

d Follow all instructions.

e Do not use this apparatus near water.

f Clean only with dry cloth.

g Do not block any ventilation openings.

Install in accordance with the

manufacturer’s instructions.

h Do not install near any heat sources such

as radiators, heat registers, stoves, or

other apparatus (including ampliﬁers) that

produce heat.

i Do not defeat the safety purpose of

the polarized or grounding-type plug.

A polarized plug has two blades with

one wider than the other. A grounding

type plug has two blades and a third

grounding prong. The wide blade or the

third prong are provided for your safety.

If the provided plug does not ﬁt into

your outlet, consult an electrician for

replacement of the obsolete outlet.

j Protect the power cord from being

walked on or pinched, particularly at

plugs, convenience receptacles, and the

point where they exit from the apparatus.

Your system consists of materials which can

be recycled and reused if disassembled by

a specialized company. Please observe the

local regulations regarding the disposal of

packaging materials, exhausted batteries and old

equipment.

“Made for iPod,” “Made for iPhone,” and “Made

for iPad” mean that an electronic accessory

has been designed to connect speciﬁcally to

iPod, iPhone, or iPad, respectively, and has

been certiﬁed by the developer to meet

Apple performance standards. Apple is not

responsible for the operation of this device

or its compliance with safety and regulatory

standards. Please note that the use of this

accessory with iPod, iPhone, or iPad may affect

wireless performance.

AirPlay, iPod, and iPhone are trademarks of

Apple Inc., registered in the U.S. and other

countries. iPad is a trademark of Apple Inc.

Class II equipment symbol:

CLASS II apparatus with double insulation, and

no protective earth provided.

Note

The type plate is located on the bottom of the

apparatus.

•

Disposal of your old product and

batteries

Your product is designed and manufactured

with high quality materials and components,

which can be recycled and reused.

Never dispose of your product with other

household waste. Please inform yourself about

the local rules on the separate collection of

electrical and electronic products and batteries.

The correct disposal of these products helps

prevent potentially negative consequences on

the environment and human health.

Your product contains batteries, which cannot

be disposed of with normal household waste.

Please inform yourself about the local rules on

separate collection of batteries. The correct

disposal of batteries helps prevent potentially

negative consequences on the environment and

human health.

Please visit www.recycle.philips.com for

additional information on a recycling center in

your area.

Information about the use of batteries:

Caution

Risk of leakage: Only use the speciﬁed type of batteries.

Do not mix new and used batteries. Do not mix

different brands of batteries. Observe correct polarity.

Remove batteries from products that are not in use for

a longer period of time. Store batteries in a dry place.

Risk of injury: Wear gloves when handling leaking

batteries. Keep batteries out of reach of children and

pets.

Risk of explosion: Do not short circuit batteries. Do

not expose batteries to excessive heat. Do not throw

batteries into the ﬁre. Do not damage or disassemble

batteries. Do not recharge non-rechargeable batteries.

•

Perchlorate Material - special handling may

apply. See www.dtsc.ca.gov/hazardouswaste/

perchlorate.

Environmental information

All unnecessary packaging has been omitted.

We have tried to make the packaging easy to

separate into three materials: cardboard (box),

polystyrene foam (buffer) and polyethylene

(bags, protective foam sheet.)

Warning

Never remove the casing of this apparatus.

Never lubricate any part of this apparatus.

Never place this apparatus on other electrical

equipment.

Keep this apparatus away from direct sunlight, naked

ﬂames or heat.

Ensure that you always have easy access to the power

cord, plug or adaptor to disconnect this apparatus from

the power.

For the WiFi SoundSphere speakers: Where the mains

plug or an appliance coupler is used as the disconnect

device, the disconnect device shall remain readily

operable.

For the standalone docking charger: Where the plug

of the Direct Plug-in Adapter is used as the disconnect

device, the disconnect device shall remain readily

operable.

•

Risk of overheating! Never install this apparatus

in a conﬁned space. Always leave a space of

at least four inches around this apparatus for

ventilation. Ensure curtains or other objects

never cover the ventilation slots on this

apparatus.

This equipment complies with FCC’s and

IC’s RF radiation exposure limits set forth

for an uncontrolled environment. The

antenna(s) used for this transmitter must

be installed and operated to provide a

separation distance of at least 20 cm from

all persons and must not be collocated or

operating in conjunction with any other

antenna or transmitter. Installers must

ensure that 20cm separation distance

will be maintained between the device

(excluding its handset) and users.

FCC rules

This equipment has been tested and found

to comply with the limits for a Class B

digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation. This equipment generates, uses

and can radiate radio frequency energy

and, if not installed and used in accordance

with the instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particular

installation.

If this equipment does cause harmful

interference to radio or television

reception, which can be determined by

turning the equipment off and on, the

user is encouraged to try to correct

the interference by one or more of the

following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the

equipment and receiver.

Connect the equipment into an outlet on

a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced

radio/TV technician for help.

Canada:

This Class B digital apparatus complies with

Canadian ICES-003.

•

Notice

Notice of compliance

Modiﬁcations

The user is cautioned that changes or

modiﬁcations not expressly approved by the

party responsible for compliance could void the

user’s authority to operate the equipment.

FCC & RSS compliance statement

This device complies with Part 15 of the FCC

Rules and Industry Canada licence-exempt

RSS standard(s). Operation is subject to the

following two conditions:

a This device may not cause harmful

interference, and

b This device must accept any interference

received, including interference that may

cause undesired operation.

FCC Radiation Exposure Statement

CetappareilnumériquedelaclasseBest

conformeàlanormeNMB‐003duCanada.

LeprésentappareilestconformeauxCNRd'Industrie

Canadaapplicablesauxappareilsradioexemptsdelicence

etlapartie15desRèglesFCC.L'exploitationestautorisée

auxdeuxconditionssuivantes:

(1)l'appareilnedoitpasproduiredebrouillage,et

(2)l'utilisateurdel'appareildoitacceptertoutbrouillage

radioélectriquesubi,mêmesilebrouillageestsusceptible

d'encompromettrelefonctionnement.

Cetappareilestconformeauxlimitesd’expositionau

rayonnementRFstipuléesparlaFCCetl’ICpourune

utilisationdansunenvironnementnoncontrôlé.Les

antennesutiliséespourcetémetteurdoiventêtreinstallées

etdoiventfonctionneràaumoins20cmdedistancedes

utilisateursetnedoiventpasêtreplacéesprèsd’autres

antennesouémetteursoufonctionneravecceux‐ci.Les

installateursdoivents’assurerqu’unedistancede20cm

séparel’appareil(àl’exceptionducombiné)desutilisateurs.

1 x AC power cord (for the speakers)

1 x MP3 link cable (for the speakers)

1 x standalone iPod/iPhone/iPad

docking charger (for charge only)

1 x AC power adapter (for the

docking charger)

User manual

Quick start guide

What else you need

To stream audio wirelessly by AirPlay, you need:

A wireless router that is powered on

and working properly.

An AirPlay device (e.g., an iOS 4.2 (or

later) enabled iPod touch/iPhone/iPad

or Wi-Fi enabled PC or Mac installed

with iTunes 10).

•

2 Your Docking

Entertainment

System

Congratulations on your purchase, and

welcome to Philips! To fully beneﬁt from the

support that Philips offers, register your product

at www.philips.com/welcome.

If you contact Philips, you will be asked for the

model and serial number of this apparatus. The

model number and serial number are on the

bottom of the apparatus. Write the numbers

here:

Model No. __________________________

Serial No. ___________________________

Introduction

With this unit, you can:

stream audio from your iOS 4.2 (or

later) enabled device (e.g., an iPod

touch/iPhone/iPad) wirelessly by

AirPlay.

stream audio from your Wi-Fi enabled

PC or Mac installed with iTunes 10

wirelessly by AirPlay.

play audio from other audio devices

through the MP3 link socket.

charge your iPod/iPhone/iPad through

the supplied standalone docking

charger.

What’s in the box

Check and identify the contents of your

package:

2 x SoundSphere speakers

1 x speaker connection cable

1 x remote control with battery (for

the speakers)

•

g IR sensor

Overview of the remote

control

Turn on/off the speakers.

Select the AirPlay device audio source.

c +/-

Adjust volume.

Mute or restore volume.

e /

Skip to the previous/next track.

Start or pause play.

Select the MP3 link audio source.

•

Overview of the

SoundSphere Speakers

Turn on/off the speakers.

(Press and hold) reset the speakers.

b MP3-LINK

Socket for an external audio player.

c ~ AC IN

Power socket of the speakers.

d Speaker connectors (+/-)

Connect the two speakers.

e WiFi SETUP

Connect the speakers to a Wi-Fi

network.

f LED indicator

Show the current status of the

speakers.

•

Overview of the docking

charger

a ~ DC IN

Power socket of the docking charger.

b ON/OFF

Switch on or off the LED light around

the docking charger.

c iPod/iPhone/iPad dock connector

•

5 Screw the left black (-) connector to

secure the cable.

6 Repeat steps 2-5 to insert the other

speaker cable into the right connectors.

Connect an audio player (optional)

You can also listen to an external audio player

through the SoundSphere speakers.

Connect the supplied MP3 link cable to:

the MP3-LINK jack (3.5mm) on the

back of the main speaker.

the headphone jack on an external

audio player.

Note

To play audio from the connected audio player, ﬁrst

press to select the MP3 link source.

•

MP3-LINKMP3-LINK

3 Prepare

Always follow the instructions in this chapter in

sequence.

Connect

Connect speaker cables

Note

Insert the stripped portion of each speaker wire into

the socket completely.

For optimal sound, use the supplied speakers only.

•

1 Unscrew the speaker connectors.

2 Insert fully the end of a speaker cable with

red mark into the left red (+) connector.

3 Screw the left red (+) connector to secure

the cable.

4 Insert fully the end of a speaker cable

without red mark into the left black (-)

connector.

213213

Connect power to standalone

docking charger (optional)

To charge your iPod/iPhone/iPad, connect

the AC power cord to

the ~ DC IN socket on the docking

charger.

the wall power socket.

Switch to standby

The unit switches on automatically after power

connection.

To switch the unit to standby mode, press

on the back of the main speaker.

To switch the unit on from the standby

mode, press again.

Prepare the remote control

Caution

Risk of explosion! Keep batteries away from heat,

sunshine or ﬁre. Never discard batteries in ﬁre.

Perchlorate Material - special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

•

For ﬁrst-time use:

1 Remove the protective tab to activate the

remote control battery.

To replace the remote control battery:

•

ON/OFFON/OFF

Connect power

Caution

Risk of product damage! Ensure that the power supply

voltage corresponds to the voltage printed on the

bottom of the unit.

Risk of electric shock! When you unplug the AC power

cord, always pull the plug from the socket. Never pull

the cord.

Before connecting the AC power cord, make sure that

you have completed all the other connections.

•

Connect power to speakers

Connect the AC power cord to

the ~ AC IN socket on the back of

the main speaker.

the wall power socket.

It takes about 35 seconds for the

speakers to boot up. During boot-up,

the LED indicator on the back of the

main speaker blinks in green quickly.

After boot-up, the LED indicator

starts to blink in green slowly.

•

1 Open the battery compartment.

2 Insert one CR2032 battery with correct

polarity (+/-) as indicated.

3 Close the battery compartment.

Note

Before pressing any function button on the remote

control, ﬁrst select the correct source with the remote

control instead of the main unit.

If you are not going to use the remote control for a

long time, remove the battery.

•

2 Make sure that the LED indicator on the

back of the main speaker blinks in green

slowly.

3 Check the type of the wireless router you

use.

Connect speakers to a Wi-Fi

network (router)

Select a scenario below that matches your

router type.

Note

Each time when the speakers are powered on again,

the speakers enter the latest conﬁgured Wi-Fi network

automatically.

In case of setup failure, repeat the steps, or press and

hold on the back of the main speaker and try again.

•

Scenario 1: Connect to a WPS-PBC

router

1 Press WiFi SETUP on the back of the main

speaker.

The LED indicator blinks in red, green

and yellow alternately.

WIFI

SETUP

WIFI

SETUP

4 Set up a Wi-

Fi network for

AirPlay

Note

Some operations may vary as you use different types of

wireless routers.

You are recommended to change the SSID of your

wireless router to ‘PhilipsFidelioAP’. In this way, the

SoundSphere speakers can get connected to the router

automatically after power-on. You can hear a beep after

successful connection. Then, proceed to ‘Connect an

AirPlay device to the same Wi-Fi network’ directly.

•

The SoundSphere speaker system is compatible

with the following iPod/iPhone/iPad models:

iPad 2

iPad

iPhone 4

iPhone 3GS

iPod touch (2nd, 3rd, and 4th generation)

Before setup of the Wi-Fi network, check

the points below.

1 Make sure that the wireless router is

powered on and working properly.

•

2 Select Settings -> Wi-Fi on your iPod

touch/iPhone/iPad.

Or enter the list of available wireless

networks on your PC/Mac.

3 Select Philips_Fidelio_AirPlay from the list

of available networks.

•

2 Press the WPS button on the wireless

router.

After a while, the LED indicator stops

blinking and stays green, and the main

speaker beeps.

The speakers join the Wi-Fi network

successfully.

Tip

To change the name of the SoundSphere speakers

for AirPlay, proceed with steps 2 to 7 in ‘Scenario 2:

Connect to a non-WPS router’ below.

For some wireless routers, you may need to hold the

WPS button for WPS connection. See the user manuals

of the speciﬁc routers for details.

•

Scenario 2: Connect to a non-WPS

router

You can connect the speakers to a non-WPS

router through

an iOS 4.2 (or later) enabled iPod

touch/iPhone/iPad

a Wi-Fi enabled PC or Mac installed

with iTunes 10

1 Press and hold WiFi SETUP on the back of

the main speaker for more than 5 seconds.

The LED indicator blinks in green and

yellow alternately.

•

WPSWPS

7 Select the Network Conﬁguration tab.

169.254.1.1169.254.1.1

Network ConfigurationNetwork Configuration

4 Wait until successful Wi-Fi connection to

the main speaker.

A Wi-Fi signal icon is displayed on the

iPod touch/iPhone/iPad.

5 Open Safari on your iPod/iPhone/iPad.

Or open the web browser on your

PC or Mac.

6 Type in 169.254.1.1 at the address bar to

enter the DS9800W conﬁguration page.

•

Philips_Fidelio_AirplayPhilips_Fidelio_Airplay

11 Click Apply at the bottom of the page to

apply your settings.

A menu for conﬁrmation of your set

parameters pops up.

8 Change the name of the SoundSphere

speakers in Airplay Device Name if you

like.

9 Select your router SSID from the pull-

down list of Service Set ID (SSID).

10 Enter your network key if required (For

some routers, you may also need to tick

DHCP under Advance Setting.)

Connect an AirPlay device to

the same Wi-Fi network

To work together with the SoundSphere

speakers, your AirPlay device is required to join

the same Wi-Fi network as the speakers.

1 Select Settings -> Wi-Fi on your iPod

touch/iPhone/iPad.

Or enter the list of available wireless

networks on your PC/Mac.

•

12 Click OK on the popup menu to conﬁrm

your settings.

After a while, the LED indicator stops

blinking and stays green, and the main

speaker beeps.

The speakers join the Wi-Fi network

successfully.

3. Wait until successful Wi-Fi connection to

the router.

A Wi-Fi signal icon is displayed on the

AirPlay device.

2 Select your router SSID from the list of

available wireless networks.

4 Select a media ﬁle and start play.

5 Wait until successful audio streaming to

the speakers.

5 Play

Stream audio from your

AirPlay device

Note

Make sure that the AirPlay device is connected to the

same Wi-Fi network as the speakers.

•

Stream from your iOS 4.2 (or later)

enabled iPod touch/iPhone/iPad

1 Open iPod.

2 Tap on the AirPlay icon.

3 Select Philips_Fidelio XXXX (or user

customized name) from the list.

Advanced control

For advanced control, you can use your

AirPlay device to download the Philips

Fidelioapplication from Apple Application Store.

Update ﬁrmware

Note

You can only update the ﬁrmware from a PC/Mac.•

Download the update ﬁle

1 On your PC/Mac, go to www.philips.com/

support.

2 Enter the model number to ﬁnd the latest

ﬁrmware upgrade ﬁle available.

3 Save the upgrade ﬁle to your hard drive.

Update from the conﬁguration page

You can update the ﬁrmware in two different

ways.

Option 1 (recommended): SoundSphere

speakers and PC/Mac connected to the same

wireless router

1 Make sure that your SoundSphere

speakers and PC/Mac are connected to

the same wireless router.

2 Power on the SoundSphere speakers (see

‘Prepare - Connect - Connect power

- Connect power to speakers’).

It takes about 35 seconds for the

speakers to boot up. During boot-up,

the LED indicator on the back of the

main speaker blinks in green quickly.

After boot-up, the LED indicator starts

to blink in green slowly.

3 Open Safari on your PC/Mac, then select

‘Philips_Fidelio XXX’ from the bonjour

pull-down list.

Stream from your Wi-Fi enabled PC

or Mac installed with iTunes 10

Note

Before you open iTunes, make sure that you have

enabled Bonjour service in your PC. To enable the

service, you can click Start->Settings->Control Panel,

and double-click Administrative Tools-> Services-

>Bonjour Service, then click Start followed by OK on

the pop-up menu.

•

1 Open iTunes 10.

2 Click the AirPlay icon at the bottom right

corner of the window.

3 Select Philips_Fidelio XXXX (or user

customized name) from the list.

4 Select a media ﬁle and start play.

5 Wait until successful audio streaming to

the speakers.

Control play

You can select different play options from either

your AirPlay device or the supplied remote

control.

Note

All the operations below are based on the supplied

remote control.

•

To start or pause play, press .

To skip to the previous or next track, press

/ .

To adjust volume, press +/- repeatedly.

To mute or restore volume, press .

To switch to the MP3 link source (if

connected), press .

To switch back to the AirPlay device

source, press .

•

Charge your iPod/iPhone/iPad

with the standalone dock

You can charge your iPod/iPhone/iPad through

the supplied standalone docking charger.

Compatible iPod/iPhone/iPad

The docking charger supports the following

iPod, iPhone and iPad models.

Made for

iPad 2

iPad

iPhone 4

iPhone 3GS

iPhone 3G

iPhone

iPod classic

iPod 5G

iPod 4G

iPod nano (1st, 2nd, 3rd, 4th, 5th, and 6th

generation)

iPod touch (1st, 2nd, 3rd, and 4th

generation)

iPod mini

Note

iPod with color display, iPod classic, and iPod with video

are not compatible with dock charging.

•

Or open the web browser on your

PC/Mac, then type in the IP address

of DS9800W (available at the router

conﬁguration page) at the address bar.

The DS9800W conﬁguration

page is displayed.

4 Select the Firmware Update tab, then

follow the on-screen instruction to enter

the next page.

5 Click Browse to select the downloaded

ﬁrmware update ﬁle, then click Open.

6 Click Upload to upload the ﬁle, then

compare the current and new ﬁle versions.

7 After you make sure that the downloaded

update ﬁle is the latest, click Ok to start

ﬁrmware update.

A progress bar is displayed.

8 At completion of the update process, click

Ok to conﬁrm.

Option 2: SoundSphere speakers connected to

PC/Mac directly

1 Repeat step 2 in the above.

2 Press and hold WiFi SETUP on the back of

the main speaker for more than 5 seconds.

The LED indicator blinks in green and

yellow alternately.

3 Enter the list of available wireless networks

on your PC/Mac.

4 Select Philips_Fidelio_AirPlay (or the user

customized name) from the list of available

networks.

5 Open Safari on your PC/Mac, then select

‘Philips_Fidelio XXX’ from the bonjour

pull-down list.

Or open the web browser on your

PC/Mac, then type in 169.254.1.1 at

the address bar.

The DS9800W conﬁguration

page is displayed.

6 Repeat steps 4 to 8 in the above to ﬁnish

ﬁrmware update.

•

Load the iPod/iPhone/iPad

Place the iPod/iPhone/iPad in the docking

charger.

The docked iPod/iPhone/iPad begins to

charge as soon as the docking charger is

connected to AC power.

To remove the iPod/iPhone/iPad

Pull the iPod/iPhone/iPad out of the

docking charger.

•

General information

AC power WiFi SoundSphere speakers:

100- 2 V~, 50Hz

Standalone docking charger:

Model: ASSA1A-050200

Input: 100-240V~50/60Hz

0.45A

Output: 5.0V 2000mA

Operation

Power

Consumption

22 W

Eco Standby

Power

Consumption

< 0.5 W

Dimensions

- Main Unit

265 in diameter x 410 mm

Weight

- With Packing

- Main Unit

14.5 kg

12 kg

6 Product

information

Note

Product information is subject to change without prior

notice.

•

Speciﬁcations

Ampliﬁer

Rated Output Power 2X50 W RMS

Frequency Response 20 - 20000 Hz, -3dB

Signal to Noise Ratio > 90 dB

Aux Input (MP3 link) 1 V RMS 20 kohm

Speakers

Speaker Impedance 8 ohm

Speaker Driver 130 mm woofer + 19

mm tweeter

Sensitivity > 85 dB/m/W

Avoid using Wi-Fi channel which is using

or much overlapped by the nearby Wi-Fi

network.

Keep away from potential sources of

interference which may affect Wi-Fi signal,

such as microwave ovens.

If you fail to use your PC for Wi-Fi network

setup, check whether your PC is using a

Wi-Fi network. You cannot use Ethernet

connection for AirPlay network setup.

If the problem remains, it is strongly

recommended to use iPod Touch/iPhone/

iPad/Mac to do the ﬁrst-time Wi-Fi setup

as some PC settings may affect the Wi-Fi

network setup.

Make sure that the SSID name of your

home router consists of normal characters

or digits, with no space or special

characters like %/#/* inserted.

If you choose to rename the AirPlay device

‘Philips_Fidelio XXXX’ in the setting

menu, do not use special characters or

symbols.

If you fail to get connected via WPS, make

sure that you are using a WPS certiﬁed

router. If the problem remains, do not

use the default SSID name for your

WPS router. The default SSID name may

involve security protection that leads to

connection failure. Use simple characters

or digits only to rename your WPS router.

Occasional breaking of AirPlay music

streaming

Do one or all of the following:

Enable the Auto Channel Scan option (if

available on the Wi-Fi router).

Enable the Wireless Intelligent Stream

Handling (WISH) option (if available on

the Wi-Fi router).

Enable the Quality of Service (QoS)

option (if available on the Wi-Fi router).

Turn off other home routers.

No AirPlay icon on Apple AirPlay device or

iTunes in my PC

Make sure that the SoundSphere speakers

have already joined the AirPlay network.

•

7 Troubleshooting

Warning

Never remove the casing of this apparatus. •

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact

Philips, ensure that the apparatus is nearby

and the model number and serial number are

available.

No power

Make sure that the AC power plug of the

device is connected properly.

Make sure that there is power at the AC

outlet.

No sound

Adjust the volume.

Check the network connection. Set up the

network again if needed (see ‘Set up a Wi-

Fi network (router)’).

No response from the SoundSphere speakers

Press and hold on the back of the main

speaker to reset the device. Set up the

network again (see ‘Set up a Wi-Fi network

(router)’).

Disconnect and reconnect the AC power

plug, then switch on the device again.

Wi-Fi network connection failed

Check if your Wi-Fi router is Wi-Fi

certiﬁed. This device is only compatible

with Wi-Fi certiﬁed routers.

This device does not support WPS-Pin

routers.

This device does not support all WPS-

PBC routers (see the user manual of your

router).

Enable SSID broadcast on the Wi-Fi router.

•

Before you open iTunes, make sure that

you have enabled Bonjour service in your

PC. Take Windows XP for example: to

enable the service, you can click Start-

>Settings->Control Panel, and double-

click Administrative Tools-> Services-

>Bonjour Service, then click Start

followed by OK on the pop-up menu.

If the problem remains, try to restart the

SoundSphere speakers.

AirPlay connection failed with Mac or PC

Disable the ﬁrewalls software and security

software, which may block ports that

AirPlay uses to stream content.

Check if your network speed is fast enough

(in cases where multiple devices share the

same router, the AirPlay performance may

be affected). Turn off the other devices

connected to your home router.

In case of audio streaming break or

disconnection when you use iPod Touch/

iPhone/iPad/iMac/PC for AirPlay, restart

your iPod Touch/iPhone/iPad, iTunes or

DS9800W.

Browsing Internet content like news, music,

video and etc. via your home router may

affect the AirPlay performance. In case

of AirPlay break or disconnection, it is

recommended to stop any Internet surﬁng

or disconnect from the Internet.

•

Document order number: 000000000000

Philips Consumer Lifestyle DS9800W Docking Speaker User Manual 527110 printLow

Philips Consumer Lifestyle Docking Speaker 527110 printLow

BOU-DS9800W & 135M-DS9800W User manual

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