Phonic Ear 921T Radium 216 Bodyworn Transmitter User Manual
Phonic Ear, Inc. Radium 216 Bodyworn Transmitter Users Manual
Users Manual
3850 Radium216ug wnew FCC label 4/2/04 216MHz user guide 920SR speaker 921T body-worn transmitter 922T handheld transmitter 923C charging stand 11:04 AM Page 2 3850 Radium216ug wnew FCC label 4/2/04 11:04 AM Page 6 contents introduction . . . . . . . . . . . . . . . . . . . . . . .1 understanding sound field . . . . . . . . . . . .2 installation tips . . . . . . . . . . . . . . . . . . . . .3 basic system guidelines . . . . . . . . . . . . . .4 accessories included with system . . . . . .5-6 920SR column speaker features . . . .7-10 921T body-worn transmitter features . .11-12 922T handheld transmitter features . . . .13 923C charging stand features . . . . . . . . .14 basic system setup and operation . . . . . . . . . . . . . . . . . . .15-23 920SR speaker placement and mounting . . . . . . . . . . . . . . . . . . .24-27 921T body-worn transmitter operation . . . . . . . . . . . . . . . . . . . . . . . .28-33 922T handheld transmitter operation . . . . . . . . . . . . . . . . . . . . . . . .34-39 connecting to auxiliary devices . . .40-42 additional accessories . . . . . . . . . . . .43-44 troubleshooting . . . . . . . . . . . . . . . . .45-46 Radium channel numbers and corresponding frequencies . . . . . . . . . . . .47 product specifications . . . . . . . . . . . . .48-50 warranty . . . . . . . . . . . . . . . . . . . . . .51-53 code of federal regulations . . . . . . . . .54-55 regulatory approvals . . . . . . . . . . . . . .56-57 3850 Radium216ug wnew FCC label 4/2/04 11:04 AM Page 7 introduction Congratulations on the purchase of your new Radium sound field system! With proper care and use it will become one of your most valuable classroom educational tools. Students will be able to consistently and easily understand the teacher, regardless of their location in the classroom, or competing internal or external background noise. Teachers can speak all day in their normal voice, and will suffer far fewer vocal problems and absenteeism. Numerous studies show that classrooms using sound field enjoy better student comprehension, increased student participation, better grades and fewer behavioral referrals. Read this manual carefully to become familiar with your system and to get the most out of it’s many features and options. 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 8 understanding sound field and its benefits without sound field • • • • co ug h! distance noise echo vocal fatigue with sound field • • • • distance noise echo vocal fatigue 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 9 installation tips Before you set your system up, take a good look around your room. Where are the outlets located? Where are the computers and other electronic equipment? Where can you put your speaker so it's easy for you to reach, but out of the way of students and main traffic areas? Though each classroom is different, there are some general guidelines for speaker placement: The speaker should be at the front of the classroom at least 6 feet/1.8 meters away from where the teacher stands. Try to keep it at least six feet away from computers or other electronic equipment, since there may be interference if placed too closely together. 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 10 basic system guidelines To help ensure that you get the most from this system, we have put together a list of suggested guidelines. Charge transmitter batteries every night. Our rechargeable Nickel Metal Hydride batteries last approximately 12 hours between charges, but should be recharged every night so they are ready to go in the morning. Plan on buying new NiMH batteries after 12 months of use. Alkaline batteries can also be used, and they will last approximately 15 hours. NEVER attempt to recharge alkaline batteries! This will cause damage to the transmitter units and may invalidate product warranty. Charge the 920SR receiver batteries every night. The column speaker rechargeable battery lasts approximately 5 - 8 hours between charges, but should be recharged every night so it’s ready to go in the morning. For daily use, we recommend unplugging the power supply cord, allowing the battery to power the unit. Continuous, daily operation with the power supply cord plugged in will reduce the life of the battery significantly. Do not coil the microphone cord. Since it also acts as your antenna, coiling or wrapping the cord will affect its range and may also reduce its life. Speak at a normal level — the system is projecting your voice for you. 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 11 accessories included with system or or 10 11 12 3850 Radium216ug wnew FCC label column speaker receiver (920SR) body-worn transmitter (921T) or handheld transmitter (922T) 4/2/04 11:05 AM Page 12 speaker table stand (AT0823) or wall mounting bracket (set of 2) (AT0820) elastic belt (AT0712) AA rechargeable NiMH batteries (AT0807) charging stand (923C) power supply, receiver (040-7402-106) 10 channel changer screwdriver (330-3000-101) power supply, charging stand (040-7402-107) 11 auxiliary input/output cable (AT0532-05) receiver antenna (AT0831) 12 auxiliary input cable (3.5mm – dual RCA) (300-6332-107) 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 13 920SR column speaker features (top) 10 11 12 3850 Radium216ug wnew FCC label power, low battery, and reception status indicator for channel A power switch and volume control for channel A reception status indicator for channel B power switch and volume control for channel B tone control aux input volume control 4/2/04 11:05 AM Page 14 aux output level switch See page 42 for level setting chart antenna wall mount hole 10 extra antenna hole (not used) 11 aux input jack (3.5mm, mono) 12 aux output jack (3.5mm, mono) 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 15 920SR column speaker features (front and back) 20 13 14 16 15 18 17 19 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 16 13 speaker grille 19 power jack 14 two built-in speakers 20 channel selectors 15 internal rechargeable battery (non-user removable) 16 handle 17 main power on/off switch 18 power and charging indicator 10 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 17 921T body-worn transmitter features front back 11 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 18 921T body-worn transmitter features (cont’d) top belt clip battery compartment volume control channel selector microphone input (2.5mm) 3 position power switch on standby (mute) off power and low battery indicator light 12 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 19 922T handheld microphone features LED indicator light 3 position power switch on 13 standby (mute) off channel selector battery compartment channel selector key (inside battery compartment) 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 20 923C charging stand features front back power indicator pocket 1 charging indicator pocket 1 full charge indicator pocket 2 charging indicator pocket 2 full charge indicator power switch DC power socket 14 3850 Radium216ug wnew FCC label 11:05 AM Page 21 basic system setup and operation attach antenna 15 4/2/04 Attach antenna to top of speaker Turn metal base of antenna clockwise until secured tightly (do not over-tighten) 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 22 turn on main power if using wall outlet Plug power supply into power/charging socket Plug power supply into wall socket Turn speaker on if using already charged battery Turn speaker on NOTE: Light is not illuminated during normal battery operation NOTE: Battery operating time is 5-8 hours. 16 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 23 charge battery charge nightly after every use Plug power supply into power/charging socket Plug power supply into wall socket Recharging time is 8 hours if the battery is completely discharged and 4 to 7 hours if battery is only partially discharged. Continuous operation with power supply will reduce life of battery significantly. Red light = charging Flashing red/green (equal duration) = 80 -90% charged Long flash green, short flash red = fully charged NOTE: Light is not illuminated during normal battery operation 17 NOTE: Battery operating time is 5-8 hours. 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 24 inserting batteries in body-worn transmitter Switch power off Remove battery cover (push and slide off) Insert two AA rechargeable NiMH batteries WARNING: Never recharge alkaline batteries! Will cause damage to the unit and may void warranty. 18 3850 Radium216ug wnew FCC label Page 25 Switch power off Remove battery cover (turn counter-clockwise) Insert two AA rechargeable NiMH batteries 19 11:05 AM inserting batteries in handheld microphone AA Rechargeable NiMH batteries 4/2/04 WARNING: Never recharge alkaline batteries! Will cause damage to the unit and may void warranty. 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 26 charge transmitter(s) Never recharge alkaline batteries! May cause damage to the unit. charger back Plug power supply into power jack on back of charger stand Plug power supply into wall socket Turn charger on Turn transmitters off while charging charger front 20 3850 Radium216ug wnew FCC label 11:05 AM Page 27 wait until full charge indicators light (4-5 hours) 21 4/2/04 PWR: Red light = charger is turned on CHARGING: Amber light = units are being charged READY: Green light = units are fully charged 3850 Radium216ug wnew FCC label 11:05 AM Page 28 select channel 921T at ch 4/2/04 Use a screwdriver to adjust the Channel A selector on the back of the speaker to match the channel number of either the 921T and/or the 922T transmitter(s). ch at 922T 22 3850 Radium216ug wnew FCC label 11:05 AM Page 29 activate receivers 23 4/2/04 Turn receiver on by turning Channel A and/or Channel B volume control knob(s) to the right Check power indicator light (remember tht main power must also be on – see 2 ): Flash red once = adequate power Continuous red = low battery No light = battery does not have power and requires recharging or power supply is not connected properly Turn on a 921T or 922T transmitter and check FM indicator light(s): Green = receiving FM signal 3850 Radium216ug wnew FCC label 10 4/2/04 11:05 AM Page 30 920SR speaker placement and mounting speaker positioning Place speaker in a corner of the room facing listeners. Mount speaker on wall using brackets or place speaker on a surface using a speaker stand. The bottom of the speaker should be about 1 meter/3 feet from the floor. 1m/3ft 24 3850 Radium216ug wnew FCC label 11a 4/2/04 Page 31 wall mounting (option 1) AT0820 25 11:05 AM Attach brackets to wall Screw mounting brackets to top and bottom of speaker 3850 Radium216ug wnew FCC label 11b 4/2/04 11:05 AM Page 32 mounting on floor stand (option 2) Screw speaker stand into hole on bottom of speaker. • Turn clockwise to tighten • Turn counter-clockwise to loosen AT0823 AT0824 floor stand is also available 26 3850 Radium216ug wnew FCC label 11c 4/2/04 11:05 AM seal wall mounting hole if using table stand 27 Page 33 Place plastic plug into mounting bracket hole on top of speaker to keep out dust 3850 Radium216ug wnew FCC label 12 4/2/04 11:05 AM Page 34 921T body-worn transmitter operation plug microphone in Boom mic cord Plug microphone cord into mic jack on top of body-worn transmitter 28 3850 Radium216ug wnew FCC label 13 4/2/04 11:05 AM Page 35 put on microphone and adjust for proper distance from mouth Maximum distance from mic to mouth is 6 in/(15cm); 3 in/(7.5cm) is ideal. optional optimum AT0655 boom mic (two wearing options) ★★★★ ★★★★ 15cm/ 6in max. 7.5cm/3in AT0816 collar mic ★★★ 29 AT0814 earhook mic AT0291-L directional lapel mic ★★ 3850 Radium216ug wnew FCC label 14 4/2/04 11:05 AM Page 36 turn power on Switch power on Check indicator light: Continuous green = adequate power Continuous red = low battery battery life NiMH rechargeable AA = 20 hours, typical Alkaline disposable AA = 23 hours, typical WARNING: Never recharge alkaline batteries! Will cause damage to the unit and may void warranty. 30 3850 Radium216ug wnew FCC label 15 4/2/04 Page 37 adjust transmitter(s) frequency Use a screwdriver to turn frequency selector to channel number that matches the channel set on column speaker If using both body-worn and handheld transmitters set one transmitter channel to match a Channel A on the speaker column, and the other transmitter channel to match a Channel B channel on the speaker column. must match ch at tm 921T us 922T 31 11:05 AM 920SR NOTE: Never operate two transmitters on the same channel or interference will result. To use two transmitters, set the first to match receiver Channel A and the second to match receiver Channel B. 3850 Radium216ug wnew FCC label 16 4/2/04 11:05 AM Page 38 adjust body-worn transmitter volume Increase transmitter volume for greater mic sensitivity and sound clarity Reduce transmitter volume if feedback occurs 32 3850 Radium216ug wnew FCC label 17 4/2/04 11:05 AM Page 39 activate standby/mute mode Activate standby mode to eliminate white noise when not speaking NOTE: Standby mode can also be used as a microphone/transmitter mute switch. The mute feature allows teachers to have a private conversation without needing to turn the transmitter off. 33 3850 Radium216ug wnew FCC label 18 4/2/04 11:05 AM Page 40 922T handheld transmitter operation turn power on Turn power on by pushing power switch up 34 3850 Radium216ug wnew FCC label 19 4/2/04 11:05 AM Page 41 check indicator light Check indicator light: Continuous green = adequate power Continuous red = low battery battery life NiMH rechargeable AA = 23 hours, typical Alkaline disposable AA = 27 hours, typical WARNING: Never recharge alkaline batteries! Will cause damage to the unit and may void warranty. 35 3850 Radium216ug wnew FCC label 20 4/2/04 11:05 AM Page 42 remove channel adjustment key Open battery compartment door and remove batteries Remove channel adjustment key 36 3850 Radium216ug wnew FCC label 21 4/2/04 11:05 AM adjust transmitter channel to match receiver channel st at ch Using adjustment key, turn channel frequency selector to channel number that matches the channel set on column speaker NOTE: Never operate two transmitters on the same channel or interference will result. To use two transmitters, set the first to match receiver Channel A and the second to match receiver Channel B. 920SR 37 Page 43 3850 Radium216ug wnew FCC label 22 4/2/04 11:05 AM Page 44 standby mode Activate standby mode to mute voice and eliminate white noise when not speaking 38 3850 Radium216ug wnew FCC label 23 4/2/04 11:05 AM Page 45 transmitters that can be used with 920SR receiver/speaker ★★★★ = most compatible transmitter compatible (no adaptor cord required) ★ = least compatible performance rating accessory needed comments 921T Radium 922T Radium 330T EasyListener 2 300TS-216 Sprite Lexis transmitter (as mic) ✔ ★★★★ none ✔ ★★★★ none ✔ ★★★★ none ✔ ★★★ none ✔ ★★★ ✔ a) Lexis requires the use of the AT0655R boom mic b) may require use of external antenna for better range (389-02-120-02) c) set microphone to omni mode d) set sensitivity level to HI Phonak Campus S TX5 ✔ ★★★ ✔ due to feedback, use of external boom mic from Phonak is recommended Phonak HandyMic TX3 N/A N/A N/A 39 best when used with AT0655 boom mic a) built-in mic prone to feedback b) requires use of external mic, which the HandyMic does not accommodate 3850 Radium216ug wnew FCC label 24 4/2/04 11:05 AM Page 46 connecting to auxiliary devices connecting speaker to VCR AT0532-05 Using either the AT0532-05 or 300-6332-107 adaptor cords, connect VCR, TV, CD, computer or other audio source to AUX IN port on top of speaker or 300-6332-107 VCR 40 3850 Radium216ug wnew FCC label 25 4/2/04 (for rebroadcast of audio to students with hearing impairment) with transmitter system) to Mic/Ant jack on transmitter Aux In PE 571T OR PE 300T Connect AT0532-05(ft) cord to AUX input jack of either SOLARIS, EASY LISTENER, SPRITE, or other transmitter. Connect other end of cable to AUX OUT port on top of speaker. 2 Connect antenna AT0529A (included AT0532-05 AT0529A 41 Page 47 connecting to SOLARIS, EASY LISTENER, SPRITE or other transmitter Ant jack 11:05 AM OR PE 300TS Refer to level setting gide on next page to identify proper level for your transmitter 3850 Radium216ug wnew FCC label 26 4/2/04 11:05 AM Page 48 aux out transmitter compatibility chart and level setting guide NOTE: Common transmitters and recommended level settings are shown below. Because the level setting is universal, other transmitters not listed below may be used as well – simply set the aux out level to the position control until the receiver wearer hears a strong distortion-free signal. product name/part Easy Listener 330T Sprite 300TS Sprite 300TS-216 Solaris 571T Lexis 871T transmitter Phonak Campus TX5 Phonak HandyMic TX3 Phonak MicroVox TX2 aux in jack size 3.5mm 3.5mm 3.5mm 3.5mm 3.5mm* 3.5mm* 3.5mm*† 2.5mm aux out level setting High High High High High High High High * For transmitters with a 3.5mm jack size, simply attach the transmitter to the AT0805 aux out accessory cord. For 2.5mm products, use the aux out adapter plug (310-2544-1341) † Requires special adaptor cord provided by Phonak 42 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 49 additional system accessories microphone options AT0655 AT0814 AT0816 AT0291-L behind-the-neck boom microphone earhook microphone FM collar microphone with mute switch directional microphone with lavalier cord receiver accessories AT0820 AT0823 AT0824 wall mounting bracket (set of 2) speaker table stand speaker floor stand 43 AT0822 carrying bag AT0801 aux-box (adds four additional audio inputs) 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 50 additional system accessories (cont’d) transmitter accessories AT0532-15 auxiliary input/ output cable (3.5mm–dual RCA) (15ft/4.6m) AT0529A transmitter antenna 310-2544-1341 aux-out adaptor plug (3.5mm– 2.5mm) 44 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 51 troubleshooting no FM reception (Channel A, Channel B indicator does not have green light) speaker is receiving a signal but no sound is coming out • Verify the transmitter is turned on • Verify microphone is connected properly to transmitter and is working correctly • Verify the frequency number on the transmitter matches the frequency number on receiver feedback from speaker • Verify transmitter batteries are charged • Turn down the volume on the transmitter (922T only) • Verify speaker antenna is connected properly • Turn down the volume on the speaker weak sound from speaker • Make sure the person wearing the transmitter is not too close to the speaker • Increase volume on the speaker • Turn up transmitter volume (922T only) • Make sure AT0655 boom microphone (or other mic) is being worn correctly 45 • Move speaker so that it is facing away from presenter and toward listeners • Make sure AT0655 boom microphone (or other mic) is being worn correctly 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 52 troubleshooting (cont’d) speaker does not turn on (power indicator does not flash red) speaker is picking up FM interference or hum • Verify main power switch on the bottom of the unit is turned on • Check to make sure no other wireless systems are operating on similar frequencies • Verify Channel A and Channel B volume control knobs are turned on • Check to make sure the system is not placed too close to a computer • Verify power supply is plugged securely into speaker and wall socket • Check to make sure metal objects are not placed too close to transmitter or speaker (i.e. jewelry, metal shelves) • Verify wall socket works speaker battery does not charge • Connect power supply to speaker and charge for four hours. If speaker battery does not hold a charge, send the unit to Phonic Ear Service department for replacement (battery must be replaced after one year of continuous use). 46 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 53 Radium channel numbers and corresponding frequencies Channel # 47 Channel A Channel # Channel B 41 . . . . . . . . . . . 216.025 MHz 51 . . . . . . . . . . 216.525MHz 42 . . . . . . . . . . . 216.075MHz 52 . . . . . . . . . . 216.575MHz 43 . . . . . . . . . . . 216.125MHz 53 . . . . . . . . . . 216.625MHz 44 . . . . . . . . . . . 216.175MHz 54 . . . . . . . . . . 216.675MHz 45 . . . . . . . . . . . 216.225MHz 55 . . . . . . . . . . 216.725MHz 46 . . . . . . . . . . . 216.275MHz 56 . . . . . . . . . . 216.775MHz 47 . . . . . . . . . . . 216.325MHz 57 . . . . . . . . . . 216.825MHz 48 . . . . . . . . . . . 216.375MHz 58 . . . . . . . . . . 216.875MHz 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 54 product specifications two channel column speaker: 920SR carrier frequency range/ frequencies modulation output power power requirements frequency response total harmonic distortion system signal-to-noise ratio 216.025 –216.875MHz 16 total FM (F3E) weight recharging time maximum 36W @ 4Ω x 2 110V/240V AC adaptor 15V DC/2A, Battery 12V/2.7A (rechargeable, sealed lead-acid, 1-1.5 year life with continuous usage) 100Hz – 9kHz <2% battery operating time speaker stand 100 x 660 x 145 mm/ 3.9 x 26 x 5.7 in 5kg/11lbs 8 hours for initial charging 4 – 7 hours for recharging 5 – 8 hours (continuous operation) optional table stand (AT0823), floor stand (AT0824), or wall brackets (AT0820) de-emphasis 75µs squelch RSSI >65 dB (at rated output) inputs AUX x 1, power & charge output AUX x 1 (High: 700 mV/Low: 100mV) controls dimensions (W x H x D) tone, channel A & channel B power/volume, aux volume, high/low output, master power, channel selector 48 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 55 product specifications (cont’d) body-worn transmitter: 921T carrier frequency range/ frequencies modulation total harmonic distortion frequency response frequency stability maximum modulation pre-emphasis dynamic range operating range dimensions (WxHxD) weight controls inputs/outputs 49 216.025 –216.875MHz 16 total FM (F3E) <1.5% 50Hz to 12KHz .0005% ± 25KHz, with level limiting 75µs 100dB >34m/110ft 65 x 90 x 25 mm/ 2.5 x 3.5 x 1 in 51g/1.8oz on/standby/off/channel selector/volume 2.5mm microphone input jack battery battery life recharging time NiMH rechargeable (1600mA); alkaline disposable (2AA) NiMH rechargeable: 20 hours typical alkaline disposable: 23 hours typical 6 hours 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 56 product specifications (cont’d) handheld mic transmitter: 922T carrier frequency range/ frequencies mic 216.025 –216.875MHz 16 total (see chart below) antenna built-in 15mW battery life NiMH rechargeable battery; alkaline disposable; 1.5V x 2 AA NiMH rechargeable: 23 hours typical alkaline disposable: 27 hours typical recharging time 6 hours (NiMH batteries) dimensions (dia x length) 54 x 237 mm/2.1 x 9.3 in weight controls power supply indicator lights dynamic microphone RF output battery charging stand: 923C recharging time dimensions (WxHxD) AC adaptor (DC 12V/ 0.5A) LED green = battery ready LED orange = recharging LED red = power on NiMH (1300mA): 4 hr 135 x 47 x 230 mm/5.3 x 1.9 x 9 in weight 360g/12.7oz controls on/off switch 230g/8.1oz on/standby/off/channel selector 50 3850 Radium216ug wnew FCC label 4/2/04 11:05 AM Page 57 warranty time period of warranty This warranty will go into effect upon the date of purchase and will stay in effect as long as the instrument remains the property of the original owner. EASYLISTENER 2™, VOCALIGHT™ and ONWAVE™ have a 3-year warranty. All other products have a 1 year warranty. what is covered by this warranty Any electronic component, which because of workmanship, manufacturing or design defects, fails to function properly under normal use during the life of this warranty will be replaced or repaired at no charge for parts or labor, when returned to the factory service center. Transportation in is paid by the customer. If it is determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual agreement of the manufacturer and customer. 51 what is not covered by this warranty This limited warranty does not apply to: 1. Malfunctions resulting from abuse, neglect or accident 2. Instruments connected, installed, used or adjusted in any manner contrary to instructions provided by the manufacturer 3. Consequential damages and damages resulting from delay or loss of this instrument. The exclusive remedy under this warranty is strictly limited to repair or replacement as herein provided 4. Products damaged in transit unless investigated by the shipper and returned to the warrantor with the investigation report 5. Peripheral accessories as itemized within the product specification sheet as applicable, when such items are not returned within 1 year from original purchase 6. Batteries if applicable 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 58 warranty (cont’d) Phonic Ear Inc. reserves the right to make changes in the design or construction of any of its instruments at any time without incurring any obligation to make any changes whatsoever on units previously purchased. This warranty is in lieu of all other expressed warranties. All expressed and implied warranties will terminate upon the expiration of this written warranty. No representative or person is authorized to represent or assume for us any liability in connection with the sale or use of our products other than as set forth above. what to do if you have questions If you have any questions about service, call the service department at 800.227.0735, then press 7. what to do if you need service If you require service under the warranty terms, obtain a service order form either online at www.phonicear. com/support.asp or through our U.S. customer service department at 800.227.0735, then press 5 (or +1.707.769.1110 outside the U.S.). Fill the form out completely remembering to include: 1. Description of the problem 2. Your billing address 3. Your shipping address (if different from billing address) 4. Contact name and phone number 5. A P.O. number if the equipment is not under a warranty or service contract 52 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 59 warranty (cont’d) Then, carefully package the equipment in the original shipping container to prevent damage and send it postpaid to the service center near you: USA/International: Phonic Ear Inc. 3880 Cypress Drive Petaluma, CA 94954-7600 U.S.A. In Canada: Phonic Ear Ltd. 10-7475 Kimbel Street Mississauga, Ontario L5S 1E7 Canada what to do if you have questions If you have any questions about service, call the service department at 800.227.0735, then press 7. 53 about your batteries To ensure that your batteries are as fresh as possible upon arrival, we have intentionally not installed them in your equipment. install your batteries in your equipment now, then charge overnight before initial use (see user guide for charging procedure). avoid battery corrosion To avoid battery corrosion and damage to your equipment, do not recharge disposable or rechargeable alkaline batteries. Before charging any Phonic Ear equipment make sure only NiCad or NiMH rechargeable batteries are installed. As an added precaution, remove batteries if the equipment will not be used for several weeks. 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 60 code of federal regulations (United States only) 21 C.F.R., part 801.420 - important notice for prospective hearing instrument users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists. The purpose of a medical evaluation is to assure that all medically treated conditions that may affect hearing are identified and treated before a unit is purchased. The audiologist or hearing aid dispenser will conduct a hearing instrument evaluation to assess your ability to hear with and without a hearing instrument. The evaluation will enable the audiologist or dispenser to select and fit a unit best suited to your individual needs. Following the medical evaluation, the physician should give you a written statement which states your hearing loss has been medically evaluated, and that you may be considered a candidate for a hearing instrument. The physician should refer you to an audiologist or hearing aid dispenser, as appropriate, for a hearing instrument evaluation. Federal law restricts the sale of hearing instruments to those individuals who have not obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best interest and its use is strongly discouraged. If you should have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial rental or purchase-option program. Many dispensers now offer programs that permit you to wear the hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase that unit. 54 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 61 code of federal regulations (cont’d) children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. transmitter This transmitter is authorized by rule under the Low Power Radio Service (47 C.F.R. Part 95) and must not cause harmful interference to TV reception or United States Navy SPASUR installations. You do not need an FCC license to operate this transmitter. This transmitter may only be used to provide: auditory assistance to persons with disabilities, persons who require language translation, or persons in educational settings; health care services to the ill; law 55 enforcement tracking services under agreement with a law enforcement agency; or automated maritime telecommunications system (AMTS) network control communications. Two-way voice communications and all other types of uses not mentioned above are expressly prohibited. This device may not interfere with TV reception or federal government radar, and must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, only use supplied antenna that is sold with this transmitter. Use of any other antenna which has not been approved by the manufacturer will violate FCC rules and regulation and void the user’s authority to operate this device. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 62 regulatory approvals receiver: part 15, subpart B Radium Receiver/Speaker 920SR Tested to comply with FCC Standards FOR HOME OR OFFICE USE FCC notes The Radium sound field system is approved by the FCC (Federal Communications Commission). The use of the system may be governed by specific FCC rules and FCC licensing or notifications may be required. Consult your local FCC office for detailed information. Phonic Ear FM receivers and FM transmitters, when required, are approved by the Federal Communications Commission (FCC) in the U.S. and Industry Canada. Other government approvals are available upon request. (Other international regulations may also apply.) Any changes or modifications made to any government-approved element of this instrument, without the express approval of Phonic Ear Inc in writing, could void the user's authority to operate those elements of the system. 56 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 63 regulatory approvals (cont’d) Part 95 This transmitter is authorized by rule under the Low Power Radio Service (47 CFR Part 95) and must not cause harmful interference to TV reception or United States Navy SPASUR installations. You do not need an FCC license to operate this transmitter. This transmitter may only be used to provide auditory assistance to persons with disabilities, persons who require language translation, or persons in educational settings; health care services to the ill; law enforcement tracking service under agreement with a law enforcement agency; or automated maritime telecommunication system (AMTS) network control communications. Twoway voice communications and all other types of uses not mentioned above are expressly prohibited. 57 This device may not cause interference and must accept any interference received, including interference that may cause undesired operation. These devices may not interfere with TV reception or Federal Government radar. 3850 Radium216ug wnew FCC label 4/2/04 11:06 AM Page 64 IC notes The term "IC:" before the radio certification number only signifies that Industry of Canada technical specifications were met. If TV channel 13 is used in the area, the installer shall reduce or adjust the RF radiated power so that near-by TV channel 13 receivers do not receive radio interference from the system installed. Suggestions: A test with a TV receiver equipped with "rabbit-ear antenna" and tuned to channel 13 should be conducted, at the perimeter of the users' intended coverage area and not over-lapping other user's areas without the latter's consent. If this does not solve the problem, a channel near the 217 MHz edge and not near 216 MHz should be tried. 58 3850 Radium216ug wnew FCC label 4/2/04 11:04 AM Page 1 u.s.a. 800.227.0735, then press 5 • canada 800.263.8700 • international +45 3917 7101 © 2004 Phonic Ear Inc. Phonic Ear and the names of Phonic Ear products are trademarks or registered trademarks of Phonic Ear Inc. in the U.S. and other countries. Product specifications and accessories subject to change without notice. 821-7403-101/Rev. A/3850 0304
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