Plantronics Explorer 500 Ug

User Manual: Plantronics Explorer-500-ug Explorer 500 Manuals and Guides | Plantronics

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Explorer 500 Series
User Guide

Contents

Welcome

3

What's in the box
Accessories

4

5

Headset Overview
Be safe 6

6

Pair 7
Get Paired 7
Use two phones
Adjust the fit

7

8

Charge Headset

9

The Basics 10
Answer or end a call 10
End a call 10
Reject incoming call 10
Volume 10
Mute or unmute headset 10
Redial 10
Voice control (Siri, Google Now, Cortana)
Voice enabaled assistant 10
DeepSleep Mode

11

Decipher the Lights
Hear it Whisper

13

Select language

14

Install the App
Support

10

12

15

16

2

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for
setting up and using your Explorer 500 series headset
Please refer to the safety instructions for important product safety information prior to
installation or use of the product.

3

What's in the box

Headset

USB charge strap

NOTE Headset design and contents may vary by product.

4

Accessories

2

1

3

4

5

6

1 2-in-1 Charging cable PN; Black 88852-01, White 88852-02
2 USB car charger PN; Black 89110-01, White 89110-02
3 USB charge strap PN; 204180-01
4 Wall charger PN; 89304-01
5 Fit kit PN; 201777-03
6 Eartip pack PN; 201955-01 Small, 201955-02 Medium, 201955-03 Large
Sold separately.

5

Headset Overview

Power button
Call button
Charge port
Headset LED (indicator light)
Volume button: Increases or decreases volume
Mute

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.

6

Pair

Get Paired

The first time you power on your headset, it begins the pairing process.
1

2

Wearing your headset, power it on. You hear “pairing” and the headset indicator lights flash blue
and red.

Activate Bluetooth® on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On*
• Android™ Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.
3

Select “PLT_500.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.

Use two phones

Multipoint technology lets you pair a second phone and answer calls from either phone.
1

Power on your headset.

2

Press and hold the Call button until the indicator light
"pairing."

3

While the indicator light flashes red and blue, activate Bluetooth on your phone and set it to
search for new devices.

4

Select PLT_500
If necessary, enter passkey 0000 and accept the connection.

flashes red and blue or you hear

Once successfully paired, the indicator light stops flashing and you hear "pairing successful."

7

Adjust the fit

The universal-fit eartip has a thin loop that bends to gently tuck into the contours of either ear. To
adjust the fit, you can rotate the eartip on the headset or add the optional clip-on earloop.

8

Charge Headset

You may charge your headset using the included USB charging strap connected to any powered
USB port

When finished charging, take your headset on the go by attaching the strap to a key ring, bag
strap, belt loop, or any suitable object

9

The Basics

Answer or end a call
End a call

Tap the Call button.
•

Reject incoming call

Press Call button for 2 seconds.

Volume

To increase the volume, tap the Volume button. To decrease the volume, press and hold the
Volume button.*
*Android phone must be set to medium/high or audio will sound to low.

Mute or unmute headset

During a conversation, press and hold both the Volume up and Volume down buttons until
you hear “mute on” or “mute off.” While the microphone is muted, a reminder tone repeats every
15 minutes.

Redial
Voice control (Siri, Google
Now, Cortana)
Voice enabaled assistant

Tap the Call button.

To call your last number dialed, double tap the Call button.
•

Press and hold the Voice
active.

button for 2 seconds. A series of tones will indicate the voice control is

To activate Siri or Google Voice, press the Call button for 3 seconds. (Devices may vary.)

10

DeepSleep Mode

If you leave your headset powered on but out of range of your paired phone for more than 90
minutes, your headset will conserve its battery power by entering into a DeepSleep mode.
Once back in range with your phone, press the Call button to exit DeepSleep mode.

11

Decipher the Lights

Your headset has an indicator light
button press.

that flashes in response to a change in status or after a

Some examples of what you will see are:
• Solid red until charging complete and then off
• Flashing red and blue during pairing
• Triple red flash when less than 10 minutes of talk time
• Triple blue flash at incoming call

12

Hear it Whisper

Your headset tells you about status changes. For example:
“Power on”
“Pairing successful”
“Talk time (x) hours”
“Mute on”
"Incoming call"
"Answering call"
“Phone disconnected”
“Recharge headset”

13

Select language

Once your headset is paired and connected to your phone, you can change the headset language.
1

Wearing your headset, power it on.

2

Press and hold the Volume up and down buttons together until you hear “welcome." The
language selection directions repeat in every supported language.

3

Follow the voice-guided prompts to select the headset language.

14

Install the App

Get the most from your headset by installing our free mobile app, Plantronics Hub for iOS/
Android. Explore all of your headset's features, view instructions, and contact Plantronics support
easily from your smartphone.
plantronics.com/apps

15

Support

EN
Tel: 0800 410014

FI
Tel: 0800 117095

NO
Tel: 80011336

AR
Tel: +44 (0)1793 842443*

FR
Tel: 0800 945770

PL
Tel: +44 (0)1793 842443*

CS
Tel: +44 (0)1793 842443*

GA
Tel: 1800 551 896

PT
Tel: 0800 84 45 17

DA
Tel: 80 88 46 10

HE
Tel: +44 (0)1793 842443*

RO
Tel: +44 (0)1793 842443*

DE
Deutschland 0800 9323 400
Österreich 0800 242 500
Schweiz 0800 932 340

HU
Tel: +44 (0)1793 842443*

RU
Tel: 8-800-100-64-14
Tel: +44 (0)1793 842443*

EL
Tel: +44 (0)1793 842443*

IT
Tel: 800 950934

SV
Tel: 0200 21 46 81

ES
Tel: 900 803 666

NL
NL 0800 7526876
BE 0800 39202
LUX 800 24870

TR
Tel: +44 (0)1793 842443*

*Support in English

NEED MORE HELP?
plantronics.com/support

Plantronics, Inc.

Plantronics BV

345 Encinal Street

South Point Building C

Santa Cruz, CA 95060

Scorpius 140

United States

2132 LR Hoofddorp, Netherlands

© 2017 Plantronics, Inc. Plantronics, Plantronics Explorer and Simply Smarter Communications are trademarks of Plantronics, Inc. registered in the US and

other countries, and Explorer is a trademark of Plantronics, Inc. Bluetooth trademarks are owned by Bluetooth SIG Inc., any use by Plantronics, Inc. is
under license. iPhone is a trademark of Apple Inc., registered in the US and other countries. All other trademarks are the property of their respective
owners.
Patents pending
204740--06 (02.17)



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