Proxim Wireless 4000LR Outdoor Access Point User Manual Revision 3 3

Proxim Wireless Corporation Outdoor Access Point Users Manual Revision 3 3

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Users Manual Revision 3 3

Quick Install Guide

AP-4000MR-LR

Outdoor Access Point

Software Version 3.3

Part Number 72935 r1 (Print version)

Part Number 72933 r1 (CD version)

Quick Install

CONTENTS

Notices ........................................................................... 2

Trademarks ..........................................................................................2

Introduction ................................................................... 3

Authorized Antennas ...................................................... 5

Package Contents ........................................................... 6

Hardware and Software Installation ............................... 8

Step 1: Choose a Location ......................................................................9

Step 2: Pre-Assemble the Hardware ...................................................... 10

Step 3: Connect the Cables .................................................................. 13

Step 4: Power on the Unit .................................................................... 15

Step 5: View LEDs............................................................................... 16

Step 6: Mount the Unit ........................................................................ 17

Step 7: Complete Installation ............................................................... 18

Step 8: Install Documentation and Software ........................................... 19

Unit Initialization ......................................................... 20

Logging In ......................................................................................... 22

Using the Setup Wizard ........................................................................ 23

Installing the Software ......................................................................... 24

Frequencies and Bandwidths ........................................ 26

2.4 GHz Frequencies and Bandwidths..................................................... 26

5.8 GHz Frequencies and Bandwidths..................................................... 26

Technical services and support ..................................... 27

Support Options .................................................................................. 27

NOTICES

reserved. Covered by one or more of the following U.S. patents: 5,231,634;

5,875,179; 6,006,090; 5,809,060; 6,075,812; 5,077,753. This manual and

part of this publication may be reproduced, transmitted, transcribed, stored in

a retrieval system, or translated into any language in any form by any means

without the written permission of Proxim Wireless Corporation.

Trademarks

ORiNOCO and Proxim are registered trademarks, and the Proxim logo is a

trademark, of Proxim Wireless Corporation. All other trademarks mentioned

herein are the property of their respective owners.

INTRODUCTION

The AP-4000MR-LR is a ruggedized tri-mode AP optimized for outdoor

deployments. It is equipped with one embedded 802.11a radio and one

embedded 802.11b/g radio, enabling simultaneous support of 802.11a,

802.11b, and 802.11g clients as well as Mesh operation on either the 2.4 or 5.8

GHz band.

There are two versions of the AP-4000MR-LR hardware. Differences between

hardware versions are highlighted in this manual as necessary. See Figure 1

and Figure 2.

You can verify which hardware version you are using through either the HTTP

Interface or CLI Interface. See the AP-4000MR-LR User Guide for information on

locating your hardware version number.

AP-4000MR-LR units can operate either using PoE with the combination DC

power supply/injector provided or directly from a 100 - 240 VAC power source

(AC cable ordered separately).

The units feature internal lightning and surge protection on the AC and DC

power ports, the Ethernet port, and on both antenna ports. External antenna

lightning protection is not needed.

Note:

On R1 versions, internal lightning and surge protection is not available on

the Ethernet port.

Each unit is equipped with:

Power/Ethernet port: used for Ethernet connection and Power over

Ethernet (PoE) using the supplied power injector.

Serial connection: used for entering commands in the Command Line

Interface (CLI). R1 versions of the product are not equipped with a serial

connection.

LED indicator(s): dual LEDs used to indicate the power and operational

states of the unit. R1 versions of the product are equipped with a single

power LED.

AC power input: enables direct power from external AC power source.

External antenna connectors (two): one for 2.4 GHz operation, the

other for 5.8 GHz operation.

Grounding screws (two)

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Figure 1: AP-4000MR-LR Unit (Dual LEDs and Serial Connection)

Figure 2: AP-4000MR-LR R1 Unit (Single LED and No Serial Connection)

AUTHORIZED ANTENNAS

This product does not contain internal antennas. At least one external antenna

must be used to make the product operational.

For the 2.4 and 5.8 GHz bands, the following antennas are authorized:

Antenna Type Max Antenna Gain

Authorized (2.4 GHz)

Max Antenna Gain

Authorized (5.8 GHz)

Omni-Directional 12 dBi or less 12 dBi or less

Flat Panel 18 dBi or less 28 dBi or less

Sector 17 dBi or less 18 dBi or less

Antennas used for the product must be x-mounted on permanent structures.

WARNING!

The antenna(s) used for this device must be installed to provide a separa-

tion distance of at least 123 cm (4 feet) from all persons and must not be

co-located or operate in conjunction with any other antenna or transmitter.

WARNING!

The antenna(s) used for this device must be installed to provide a separa-

tion distance of at least 123 cm (4 feet) from all persons and must not be

co-located or operate in conjunction with any other antenna or transmitter.

PACKAGE CONTENTS

Each AP-4000MR-LR shipment includes the items in the following table. Verify

that you have received all parts of the shipment.

Note:

Unless listed here, cables are not included with the unit.

AP-4000MR-LR Unit

RJ11 to DB9 serial

connector (not included

with R1 units)

Installation CD

Power Injector and Cord (1)

Cable Termination Kit Kit includes:

A. RJ45 connectors (2)

B. Sealing caps (2)

C. Sealing nut

D. Lock nut

E. Grounding screws (2)

A B C D E

Mounting Kit Kit includes the following:

A. Mounting clamp for wall/pole

B. Extension arm

C. Mounting plate to enclosure

D. Mounting clamp for pole mounting

A B C D

Mounting Hardware The following mounting hardware is included

with mounting kit:

Qty. Description

6 ea Plain washer #5/16

2 ea. Hex cap screw NC 5/16-18 x 35

2 ea. Nut NC 5/16-18

4 ea. Helical spring lock washer # 1/4

4 ea. Helical spring lock washer #5/16

2 ea Hex cap screw NC 5/16-18 x 80

4 ea. 68764, Screw, Machine, Pan,

Phillips, 1/4”-20, 5/8”L

HARDWARE AND SOFTWARE INSTALLATION

Notes:

Be sure to read the Release Notes le on the product CD as it contains

software version and driver information that may not have been available

when this document was produced.

Equipment is to be used with, and powered by, the power injector provided

or by a power injector that meets these requirements:

UL-Listed/ITE (NWGQ)

Limited Power Source Output per UL/IEC 60950

CE-marked

Approved for Power-over-Ethernet

Rated output, 48 Vdc/0.42 A

Pinout follows 802.3af standard for mid-span devices

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IMPORTANT!

Before installing this product, see Safety and Regulatory Compliance

Information on the product CD for important information.

IMPORTANT!

Before installing this product, see Safety and Regulatory Compliance

Information on the product CD for important information.

IMPORTANT!

All AP-4000MR-LR units must be installed by a suitably trained profession-

al installation technician or by a qualied installation service.

IMPORTANT!

All AP-4000MR-LR units must be installed by a suitably trained profession-

al installation technician or by a qualied installation service.

WARNING!

To ensure proper grounding, use the hole at the bottom point on the back

of each unit and the provided grounding screws to attach a ground wire of

at least 10 AWG stranded to each unit. This wire must be as short as pos-

sible and must be connected to a low-impedance earth ground. Use proper

wire grounding techniques in accordance with local electric codes.

WARNING!

To ensure proper grounding, use the hole at the bottom point on the back

of each unit and the provided grounding screws to attach a ground wire of

at least 10 AWG stranded to each unit. This wire must be as short as pos-

sible and must be connected to a low-impedance earth ground. Use proper

wire grounding techniques in accordance with local electric codes.

Step 1: Choose a Location

To make optimal use of the unit, you must nd a suitable location for the

hardware. The range of the radio unit largely depends upon the position of the

antenna. Proxim recommends you do a site survey, observing the following

requirements, before mounting the hardware.

The location must allow easy disconnection of power to the radio if

necessary.

Air must be able to ow freely around the hardware.

The radio unit must be kept away from vibration and excessive heat.

The installation must conform to local regulations at all times.

The units are designed to directly mount to a pole or wall. Using the supplied

brackets and hardware, you can mount them to a 1.25 inch to 4.5-inch pole

(outside diameter). Using just one of the mounting brackets, you can mount

the units to a wall or other at surface.

Caution!

Proxim recommends the use of a lightning arrestor at the building

ingress point. You can purchase the Proxim Lightning Protector; see

the documentation that comes with the unit for more information

and installation instructions.

▪

Step 2: Pre-Assemble the Hardware

Unpack the unit and accessories from the shipping box.

Note the Ethernet and MAC addresses of the unit, as well as the serial

number; these addresses may be used when conguring the unit.

Note:

The serial number is required to obtain support from Proxim. Keep this

information in a safe place.

You will be attaching an outdoor-rated 24 AWG CAT5 cable (diameter .114

to .250 inches/2.9 to 6.4 mm) (not provided) to the Power-over-Ethernet

port on the back of the unit later in the installation procedure. First, you

must construct the cable and assemble the waterproong cable covers as

described in the following steps:

i. Slide the sealing nut (A) over the bare end of the CAT5 cable.

ii. Slide the lock nut (B) over the bare end of the CAT5 cable.

iii. Slide the RJ45 sealing cap (C) over the bare end of the CAT5 cable.

iv. Terminate the RJ45 connector to the CAT5 cable. Insert into the

mating RJ45 connector (D).

v. Slide the RJ45 sealing cap (C) over the RJ45 connector and thread

onto enclosure. Hand tighten.

vi. Thread the lock nut (B) onto sealing cap (C), and hand tighten.

vii. Thread the sealing nut (A) onto the lock nut (B), and hand tighten.

Caution!

Hand-tighten only. Torque values for nal installation are provided

in Step 7: Complete Installation.

Caution!

The sealing nut (A) must not be tightened until the sealing cap (C)

over the RJ45 connector has been tightened to the unit during nal

installation; otherwise, the Ethernet cable may twist and become

damaged.

Notes:

The cable must feed through all parts of the weatherproof cap before the

RJ45 is crimped on the outdoor Ethernet a cable.

The cable between the power injector and the unit must be a straight-

through Ethernet cable (without crossover).

Due to variance in CAT5 cable diameter, termination techniques of the

installer, and the application of proper tightness of the connectors, it

is strongly recommended that the CAT5 cable connector and the serial

connector cap are further secured by external weatherproong (in addition

to the antenna N connector, where applicable). Butyl weatherproong tape

is the preferred material for securing any external connector.

Attach the mounting plate (A) using the provided screws and washers

(Torque 9 N∙m/75 in-lbs), such that the unit’s antenna will be vertically or

horizontally polarized when mounted.

Attach the extension arm (B) to mounting piece (A) with the screw, nut,

and washers provided, as shown below. The extension arm gives the unit

more possible tilt, letting you adjust for azimuth or elevation over a larger

angle.

▪

Attach the mounting bracket (C) to extension arm (B) with the screw, nut,

and washers provided.

Tighten assembly (Torque 15 N∙m/130 in-lbs).

The following gure shows the full assembly attached to the unit:

Step 3: Connect the Cables

If you have not already done so, connect the normal RJ45 connector on an

outdoor-rated CAT5 cable to the “Data and Power Out” port on the power

injector.

Note:

On R1 versions, connect the cable to the port labeled “J1 Antenna” on the

power injector (not pictured). This port has 48 VDC power on the RJ45.

Attach the other end of the CAT5 cable with RJ45 connector to the Power

and Ethernet port on the back of the unit (see the following gure). Note

that the rst attachment of this cable is meant to verify operation and

congure the unit; the nal attachment (with proper torque values) and

weatherproong are to be done after the unit has been installed in the

location at which it will operate (See Step 7: Complete Installation).

Caution!

Do not over-tighten the connector nuts; do not use a wrench to

tighten the connectors!

To connect the unit through a hub or a switch to a PC, use a straight-

through Ethernet cable between the network interface card in the PC and

the hub, and between the hub and the RJ45 “Data In” port on the PoE

adapter.

Note:

On R1 units, connect the cable between the hub and the RJ45 “J2 PC/

Router” port on the power injector (not pictured).

If you are connecting the PC directly to the unit, use a crossover Ethernet

cable between the network interface card in the PC and the RJ45 “Data In”

port on the power injector.

Note:

On R1 units, connect the cross-over cable between the network interface

card in the PC and the and the RJ45 “J2 PC/Router” port on the power

injector (not pictured).

Step 4: Power on the Unit

The power injector provides Power-over-Ethernet (PoE), supplying electricity

and wired connectivity to the unit over a single 24 AWG CAT5 (diameter .114 to

.250 inches/2.9 to 6.4 mm). The unit is not 802.3af-compatible. Always use the

supplied power injector to ensure that the unit is powered properly. Note that

the Active Ethernet module provides +48 VDC over a standard CAT5 Ethernet

cable.

Once you have connected the power injector to the Ethernet cabling and

plugged the power injector cord into an AC outlet, the unit is powered on.

There is no ON/OFF switch on the unit. To remove power, unplug the AC cord

from the AC outlet or disconnect the RJ45 connector from the “Data and Power

Out” port on the power injector.

Note:

On R1 units, remove power by unplugging the AC cord from the AC outlet or

disconnecting the RJ45 connector from the “J1/Antenna” port on the power

injector.

Depressing the Reload button (on the side of the power injector) for ve

seconds during power-up remotely resets the radio to its factory default

settings. You will need to use the end of a pin or paperclip to depress the

button.

Note:

Power injectors supplied with R1 units are not equipped with a Reload

button.

Caution!

R1 units: if you connect the “Antenna” jack to your router/switch,

it will inject 48 VDC on the normally unused pins on the RJ45. This

may damage the terminating resistors in your router/switch on the

unused pins.

Step 5: View LEDs

On most units, the LEDs are present at the unit’s Ethernet connector; unscrew

the watertight cap if necessary to view the LEDs.

NOTE:

Make sure the domed sealing nut is loose before unscrewing the cap or the

Ethernet cable may be twisted and damaged.

When the unit is powered on, it performs startup diagnostics. When startup is

complete, the LEDs show the unit’s operational state, as follows:

LED State Power/Ethernet LED Radio LED

Blinking Green Power is on, unit is booting up,

Ethernet link is down.

Radios are being initialized.

Steady Green Power is on, Ethernet link is up. Radios are being operational.

Note:

On R1 units, there is one LED. It is the power LED that appears in the back

of the unit, between the cooling ns on the right side. (See Figure 2.)

On power-up, the LED ashes red during initial start-up, and then turns

solid red while booting. After a successful boot, it becomes solid green to

indicate normal operation.

Caution!

Before applying power to the units, make sure that a proper load or

antenna is connected to each N-female jack to minimize the chance

of damaging the RF power ampliers.

Step 6: Mount the Unit

Caution:

To ensure that water does not gather around the antenna

connectors, mount the unit with the antenna connectors facing

downward.

To pole-mount, insert screws through bracket F and fasten around pole to

bracket E and secure (Torque 11 N.m/100 in-lbs).

To wall-mount the unit, mount bracket (E) to wall using 4 screws (not

provided), as shown:

Note:

At the end of the installation, the Ethernet and serial ports must be made

waterproof by installing the caps. Be careful not to over-tighten the caps as

damage to the cable may occur.

IMPORTANT!

If the AP is going to be used as part of a Mesh network, you will need to

perform initial conguration of the parameters mentioned in the Prereq-

uisites section of this AP-4000MR-LR User Guide before you mount the

AP. See the User Guide for more information on conguring these param-

eters.

IMPORTANT!

If the AP is going to be used as part of a Mesh network, you will need to

perform initial conguration of the parameters mentioned in the Prereq-

uisites section of this AP-4000MR-LR User Guide before you mount the

AP. See the User Guide for more information on conguring these param-

eters.

Step 7: Complete Installation

Tighten the sealing nut (Torque 3 N∙m/25 in-lbs) and lock nut (Torque

4 N∙m/35 in-lbs).

CAUTION!

Do not over-tighten! Over-tightening can cause the CAT5 cable to

become pinched and can subsequently damage the power injector

or the unit.

Tighten the RJ45 sealing cap.

CAUTION!

Be sure you have re-installed the waterproof caps on the serial and

Ethernet port connections. It is also good installation practice to

use Butyl weatherproong tape to seal the caps, as this adds an

extra layer of protection.

Step 8: Install Documentation and Software

To install the documentation and software on a computer or network:

Place the CD in a CD-ROM drive. The installer normally starts

automatically. (If the installation program does not start automatically,

click setup.exe on the installation CD.)

Follow the instructions displayed on the installer windows. The following

documentation and software products are installed:

Available from Start > All Programs > ORiNOCO > AP4000MR-LR:

ScanTool program

AP-4000MR-LR Online Help

AP-4000MR-LR User Guide

Available from C:\Program Files\ORiNOCO\AP4000MR-LR:

ScanTool program

AP-4000MR-LR Read Me

License agreement

Available from C:\Program Files\ORiNOCO\AP4000MR-LR\PDF:

AP-4000MR-LR User Guide

AP-4000MR-LR Quick Install Guide

AP-4000MR-LR Antenna Installation Guide

AP-4000MR-LR Recommended Antennas

AP-4000MR-LR Safety and Regulatory Compliance Guide

Available from C:\Program Files\ORiNOCO\AP4000MR-LR\HTML:

AP-4000MR-LR Online Help (double-click on index.htm to launch)

Available from Xtras C:\Program Files\ORiNOCO\AP4000MR-LR\

Xtras:

TFTP Server

Acrobat Reader

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UNIT INITIALIZATION

Using ScanTool

ScanTool is a software utility that is included on the installation CD-ROM. It is

an initial conguration tool that allows you to nd the IP address of an Access

Point by referencing the MAC address in a Scan List, or to assign an IP address

if one has not been assigned.

The tool automatically detects the Access Points installed on your network,

regardless of IP address, and lets you congure each unit’s IP settings. In

addition, you can use set initial device parameters that will allow the AP to

retrieve a new software to an AP that does not have a valid software image

installed.

To access the HTTP interface and congure the AP, the AP must be assigned

an IP address that is valid on its Ethernet network. By default, the AP is

congured to obtain an IP address automatically from a network Dynamic Host

Conguration Protocol (DHCP) server during boot-up. If your network contains a

DHCP server, you can run ScanTool to nd out what IP address the AP has been

assigned. If your network does not contain a DHCP server, the Access Point’s

IP address defaults to 169.254.128.132. In this case, you can use ScanTool to

assign the AP a static IP address that is valid on your network.

Scan Tool Instructions

Power up the AP (if not already powered on).

Double-click the ScanTool icon on the Windows desktop to launch the

program. If the icon is not on your desktop, click Start > All Programs >

ORiNOCO > AP40000MR-LR > ScanTool.

Note:

If your computer has more than one network adapter installed, you will be

prompted to select the adapter that you want ScanTool to use before the

Scan List appears. You can use either an Ethernet or wireless adaptor.

If prompted, select an adapter and click OK. You can change your adapter

setting at any time by clicking the Select Adapter button on the Scan List

screen.

ScanTool scans the subnet and displays all detected Access Points. The

ScanTool’s Scan List screen appears, as shown in the following example.

Note:

If your Access Point does not appear in the Scan List, click the Rescan

button to update the display. If the unit still does not appear in the list, see

the Troubleshooting chapter in the AP-4000MR-LR User Guide for suggestions.

Note that after rebooting an Access Point, it may take up to ve minutes for

the unit to appear in the Scan List.

Do one of the following:

If the AP has been assigned an IP address by a DHCP server on the

network, write down the IP address and click Cancel to close ScanTool.

Proceed to the Logging In section below for information on how to access

the HTTP interface using this IP address.

Note:

Mesh APs must be congured with static IP addresses. To assign the AP a

static IP address, follow the steps below.

If the AP has not been assigned an IP address (in other words, the unit

is using its default IP address, 169.254.128.132), follow these steps to

assign it a static IP address that is valid on your network:

Highlight the entry for the AP you want to congure.

Click the Change button. The Change screen appears.

Set IP Address Type to Static.

▪

Enter a static IP Address for the AP in the eld provided. You must

assign the unit a unique address that is valid on your IP subnet.

Enter your network’s Subnet Mask.

Enter your network’s Gateway IP Address.

Enter the SNMP read/write password in the Read/Write Password

eld. For new units, the default password is public.

Click OK to save your changes. The Access Point will reboot

automatically and any changes you made will take effect.

When prompted, click OK a second time to return to the Scan List

screen.

Click Cancel to close the ScanTool.

Logging In

Once the AP has a valid IP Address and an Ethernet connection, you may use

your web browser to monitor and congure the AP. (To congure and monitor

using the command line interface, see the AP-4000MR-LR User Guide)

Open a Web browser on a network computer.

If necessary, disable the browser’s Internet proxy settings.

Enter the Access Point’s IP address in the browser’s Address eld and

press Enter or Go. This is either the dynamic IP address assigned by a

network DHCP server or the static IP address you manually congured. See

Using ScanTool for information on how to determine the unit’s IP address

and manually congure a new IP address, if necessary.

Note:

Mesh APs must be congured with static IP addresses.

The Enter Network Password screen appears.

Enter the HTTP password in the Password eld. Leave the User Name

eld blank. For new units, the default HTTP password is public.

If you are logging on for the rst time the Setup Wizard will launch

automatically.

Note

Setup Wizard will not relaunch on subsequent logins. To force the Setup

Wizard to launch upon login, click htManagement > Services and choose

Enable from the Setup Wizard drop down menu.

To congure the AP using the Setup Wizard, see Using the Setup

Wizard, below. To congure the AP without using the Setup Wizard,

click Exit. Upon clicking Exit, the System Status screen will appear. See

the “Advanced Conguration” chapter in the AP-4000MR-LR User Guide for

conguration instructions.

Using the Setup Wizard

The Setup Wizard provides step-by-step instructions for how to congure

the Access Point’s basic operating parameters, such as Network Name, IP

parameters, system parameters, and management passwords.

Click Setup Wizard to begin. The Setup Wizard supports the following

navigation options:

Save & Next Button: Each Setup Wizard screen has a Save & Next

button. Click this button to submit any changes you made to the unit’s

parameters and continue to the next page. The instructions below

describe how to navigate the Setup Wizard using the Save & Next

buttons.

Navigation Panel: The Setup Wizard provides a navigation panel

on the left-hand side of the screen. Click the link that corresponds to

the parameters you want to congure to be taken to that particular

▪

conguration screen. Note that clicking a link in the navigation panel

will not submit any changes you made to the unit’s conguration on the

current page.

Exit: To exit from the Setup Wizard at any time, click Step 1:

Introduction on the navigation panel, and then click the Exit button.

CAUTION:

If you exit from the Setup Wizard, any changes you submitted (by

clicking the Save & Next button) up to that point will be saved to the

unit but will not take effect until it is rebooted.

Follow the prompts provided by the Setup Wizard to perform an initial

conguration of the AP. See the AP-4000MR-LR User Guide for more detailed

Setup Wizard instructions and for Advanced Conguration instructions.

Installing the Software

Proxim periodically releases updated software for the AP-4000MR-LR on its

support Web site, http://support.proxim.com. Proxim recommends that you

check the Web site for the latest updates after you have installed and initialized

the unit.

Download the Software

In your web browser, go to http://support.proxim.com.

If prompted, create an account to gain access.

Note:

The Knowledgebase is available to all Web site visitors. First-time users will

be asked to create an account to gain access.

Click Search Knowledgebase.

In the Search Knowledgebase eld, enter 2334.

From the Search By drop-down menu, select Answer ID.

Click Search.

Click on the appropriate link in the Summary column to download the

software.

Click on the appropriate link to download the software.

Install the Software

Enter the Access Point’s IP address in the browser’s Address eld and press

Enter or Go.

▪

Click Commands > Update AP > via HTTP. The Update AP via HTTP

screen will be displayed.

From the File Type drop-down menu, select Image.

Use the Browse button to locate or manually type in the name of the

le (including the le extension) you downloaded from the Proxim

Knowledgebase. If typing the le name, you must include the full path and

the le extension in the le name text box.

To initiate the HTTP Update operation, click the Update AP button.

A warning message advises you that a reboot of the device will be required

for changes to take effect.

Click OK to continue with the operation or Cancel to abort the operation.

If the operation is unsuccessful, you will receive an error message. See

the AP-4000MR-LR User Guide for more information. If the operation is

successful, you will receive a conrmation message.

Reboot the AP as follows:

Click Commands > Reboot.

Enter 0 in the Time to Reboot eld.

Click OK.

Note:

For instructions on downloading the software via a TFTP Server or the CLI

Interface, see the AP-4000MR-LR User Guide.

FREQUENCIES AND BANDWIDTHS

2.4 GHz Frequencies and Bandwidths

Channel Center Frequency (MHz) 20 MHz

1 2412 

2 2417 

3 2422 

4 2427 

5 2432 

6 2437 

7 2442 

8 2447 

9 2452 

10 2457 

11 2462 

 = Occupied bandwidth for specified center frequency.

5.8 GHz Frequencies and Bandwidths

Channel Center Frequency (MHz) 20 MHz

149 5745 

153 5765 

157 5785 

161 5805 

165 5825 

 = Occupied bandwidth for specified center frequency.

TECHNICAL SERVICES AND SUPPORT

If you are having trouble utilizing your Proxim product, please review the AP-

4000MR-LR User Guide and the additional documentation provided with your

product.

If you require additional support, please refer to the “Technical Services

and Support” chapter in the AP-4000MR-LR User Guide for details about the

information you will need to gather before using the Support Options listed

below.

Support Options

Proxim eService Web Site Support

The Proxim eService Web site is available 7x24x365 at:

http://support.proxim.com

Telephone Support

Contact technical support via telephone as follows:

Domestic: 866-674-6626

International: +1-408-542-5390

Hours of Operation

North America: 8 a.m. to 5 p.m. PST, Monday through Friday

EMEA: 8 a.m. to 5 p.m. GMT, Monday through Friday

ServPak Support

Proxim understands that service and support requirements vary from customer

to customer. In recognition of these varying requirements we have developed

a support program called ServPak. ServPak is a program of Enhanced Service

Options that can be purchased individually or in combinations to meet your

needs.

Advanced Replacement

Extended Warranty

7x24x365 Technical Support

Priority Queuing

To learn more, please call Proxim Support at +1-408-542-5390 or send an

email to servpak@proxim.com. To purchase ServPak support services, please

contact your authorized Proxim distributor.

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Proxim Wireless 4000LR Outdoor Access Point User Manual Revision 3 3

Proxim Wireless Corporation Outdoor Access Point Users Manual Revision 3 3

Contents

Users Manual Revision 3 3

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