Proxim Wireless AP8100 Wireless 802.11 abgn Router User Manual Safety and Reg

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Date Submitted	2012-09-07 00:00:00
Date Available	2012-09-07 00:00:00
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Document Title	Safety and Reg.book
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ORiNOCO® AP-8100
Safety and Regulatory Guide
Copyright
© 2012 Proxim Wireless Corporation. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090;
5,809,060; 6,075,812; 5,077,753. This user’s guide and the software described in it are copyrighted with all rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means
without the written permission of Proxim Wireless Corporation.
Trademarks
ORiNOCO® and the Proxim logo are the trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property of
their respective owners.
Disclaimer
Proxim reserves the right to revise this publication and to make changes in the content from time-to-time without obligation on the part of Proxim
to provide notification of such revision or change. Proxim may make improvements or changes in the product(s) described in this manual at any
time. When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Documentation Version: 1.5
P/N 75963, June 2012
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Central European Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Industry Canada statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
A Statement of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Preface
Preface
This chapter contains the information on the following:
•
About this Guide
•
Products Covered
•
Related Documents
•
Documentation Conventions
About this Guide
This guide contains important, safety and regulatory compliance information to be followed, while installing the ORiNOCO®
AP-8100.
Products Covered
Tabulated below are the products covered in this guide, along with their model numbers.
Product(s)
Description
Model Numbers
ORiNOCO® AP-8100 - US
MIMO 2x2, 802.11 a/n + b/g/n dual
radio Access Point – US Power
AP-8100 - US
ORiNOCO® AP-8100 - WD
MIMO 2x2, 802.11 a/n + b/g/n dual
radio Access Point – World Power
AP-8100 - WD
ORiNOCO® AP-8100 - JP
MIMO 2x2, 802.11 a/n + b/g/n dual
radio Access Point – Japan Power
AP-8100 - JP
Related Documents
In addition to this guide, the following documents give you more information about your product, that are available at the
proxim’s support site http://support.proxim.com.
•
Quick Installation Guide (QIG): A quick reference guide that provides essential information to install and configure
the device.
•
Hardware Installation Guide: A guide that provides a hardware overview of ORiNOCO® Access Points and details
the installation procedures and hardware specifications of the device.
•
Software Management Guide: A guide that provides step-by-step instructions to configure, manage and monitor
the device by using Web Interface.
•
Reference Guide: A guide that provides essential information on how to configure, manage and monitor the device
using Command Line Interface.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Preface
Documentation Conventions
Icon Representation
Name
Image
Meaning
Note
A special instruction that draws the attention of the user.
Important
A note of significant importance, that a user should be
aware of.
Caution
A warning, that cautions the user of the possible danger.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Safety and Regulatory Information
This chapter contains the following information:
•
Central European Statement
•
Federal Communication Commission Interference Statement
•
Industry Canada statement
1.1 Central European Statement
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have
been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC.
•
EN60950-1:2006+A11:2009
Safety of Information Technology Equipment
•
EN50385: 2002
Generic standard to demonstrate the compliance of electronic and electrical apparatus with the basic restrictions
related to human exposure to electromagnetic fields (0 Hz - 300 GHz)
•
EN 300 328 V1.7.1: 2006
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission
equipment operating in the 2,4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN
covering essential requirements under article 3.2 of the R&TTE Directive
•
EN 301 893 V1.5.1: 2008
Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential
requirements of article 3.2 of the R&TTE Directive
•
EN 301 489-1 V1.8.1: 2008
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for
radio equipment and services; Part 1: Common technical requirements
•
EN 301 489-17 V2.1.1: 2009
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for
radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5 GHz
high performance RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA
countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the
national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for
supplying public access to telecommunications and/or network services.
This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be
limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contact
the national spectrum authority in France.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Safety and Regulatory Information
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Safety and Regulatory Information
1.2 Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
: FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment. This transmitter must not be
colocated or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz, it is restricted to indoor environment.
1.2.1 Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 21cm
20cm between the radiator & your body.
1.3 Industry Canada statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2)
ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems;
• High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and
5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Safety and Regulatory Information
Avertissement:
• les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux;
• De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 6505 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL.
1.3.1 Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should
21cm between the radiator & your body.
be installed and operated with minimum distance 20cm
Déclaration d'exposition aux radiations
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre
21cm
corps.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
Statement of Warranty
Warranty Coverage
Proxim Wireless Corporation warrants that its products are manufactured solely from new parts, conform substantially to
specifications, and will be free of defects in material and workmanship for a Warranty Period of 1 year from the date of
purchase.
Repair or Replacement
When Proxim determines that a returned product does not meet the warranted criteria during the warranty period, Proxim at
its option, will either: (a) repair the defective product; (b) replace the defective product with a new or refurbished product
that is at least equivalent to the original; or (c) refund the price paid for the defective product. Generally, products are
repaired or replaced within thirty (30) business days of receipt of the product at a Proxim Logistical/Repair Center. The
warranty period for repaired or replacement products is ninety (90) days or the remainder of the original warranty period,
whichever is longer. These three alternatives constitute the customer’s sole and exclusive remedy and Proxim’s sole and
exclusive liability under warranty provisions.
Limitations of Warranty
Proxim’s warranties do not apply to any product (hardware or software) which has (a) been subjected to abuse, misuse,
neglect, accident, or mishandling, (b) been opened, repaired, modified, or altered by anyone other than Proxim, (c) been used
for or subjected to applications, environments, or physical or electrical stress or conditions other than as intended and
recommended by Proxim, (d) been improperly stored, transported, installed, or used, or (e) had its serial number or other
identification markings altered or removed.
Buyers can contact Proxim Wireless Customer Service Center either by telephone or via web. Support and repair of products
that are out of warranty will be subject to a fee. Contact information is shown below. Additional support information can be
found at Proxim Wireless’s web site at http://support.proxim.com.
Contact technical support via telephone as follows:
USA and Canada Customers
Phone: +1-408-383-7700; +1-866-674-6626
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
International Customers
Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia)
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
General Procedures
When contacting the Customer Service for support, Buyer should be prepared to provide the product description and serial
number and a description of the problem. The serial number should be on the product.
In the event the Customer Service Center determines that the problem can be corrected with a software update, Buyer might
be instructed to download the update from Proxim Wireless’s web site or, if that’s not possible, the update will be sent to
Buyer. In the event the Customer Service Center instructs Buyer to return the product to Proxim Wireless for repair or
replacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number and shipping
instructions. Buyer must return the defective product to Proxim Wireless, properly packaged to prevent damage, shipping
prepaid, with the RMA number prominently displayed on the outside of the container.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
10
Statement of Warranty
Calls to the Customer Service Center for reasons other than product failure will not be accepted unless Buyer has purchased a
Proxim Wireless Service Contract or the call is made within the warranty period. After the warranty period, Technical Support
is fee based (detailed in Technical Services and Support).
If Proxim Wireless reasonably determines that a returned product is not defective or is not covered by the terms of this
Warranty, Buyer shall be charged a service charge and return shipping charges.
Other Information
Search Knowledgebase
Proxim Wireless stores all resolved problems in a solution database at the following URL: http://support.proxim.com.
Ask a Question or Open an Issue
Submit a question or open an issue to Proxim Wireless technical support staff at the following URL:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/ask.php.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
11
Technical Services and Support
Obtaining Technical Service and Support
If you are having trouble using the Proxim product, please read this manual and the additional documentation provided with
your product. If you require additional support to resolve your issue, please be ready to provide the following information
before you contact Proxim’s Technical Services team:
•
Product information
– Part number and serial number of the suspected faulty device
•
Trouble/error information
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (What kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
•
ServPak information (if a Servpak customer):
– ServPak account number
•
Registration information
– If the product is not registered, date and location where you purchased the product.
: Technical Support is free for the warranty period from the date of purchase.
Support Options
Proxim eService Web Site Support
The Proxim eService Web site is available 7x24x365 at http://support.proxim.com.
On the Proxim eService Web Site, you can access the following services:
•
Product Download Page: Provides quick link to product firmware, software and documentation.
•
New Product Registration: Register your product to gain access to technical updates, software downloads, and free
technical support for the warranty period from receipt of hardware purchase.
•
Your Stuff: Track status of your tickets, questions or RMAs and receive product update notifications.
•
Provide Feedback: Submit suggestion(s)/feedback on the support Web site.
•
Find Answers: A solution database of resolved problems, helps to find an answer to your problem.
•
Ask a Question: Submit a question to our technical support staff who will reply to you by email.
•
Live Assistance: Chat with a support technician on-line or request to call-back at a later time.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
12
Technical Services and Support
Telephone Support
Contact technical support via telephone as follows:
USA and Canada Customers
Phone: +1-408-383-7700; +1-866-674-6626
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
International Customers
Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia)
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
ServPak Support
To provide even greater investment protection, Proxim Wireless offers a cost-effective support program called ServPak.
ServPak is a program of enhanced service support options that can be purchased as a bundle or individually, tailored to meet
your specific needs. Whether your requirement is round the clock technical support or advance replacement service, we are
confident that the level of support provided in every service in our portfolio will exceed your expectations.
•
Advanced Replacement of Hardware: Can you afford to be down in the event of a hardware failure? Our
guaranteed turnaround time for return to factory repair is 30 days or less. Those customers who purchase this service
are entitled to advance replacement of refurbished or new hardware guaranteed to be shipped out by the Next
Business Day. Hardware is shipped Monday – Friday, 8:00 AM – 2:00 PM (PST).
•
Extended Warranty: Extend the life of your networking investment by adding 1, 2, or 3 years to your products
standard warranty. This service coverage provides unlimited repair of your Proxim hardware for the life of the service
contract. The cost of an extended warranty is far less than the cost of a repair providing a sensible return on your
investment.
•
7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class Tier 3 technical
support engineers 24 hours a day, 7 days a week, 365 days a year including Holidays. Customers who purchase this
service can rest assured that their call for technical assistance will be answered and a case opened immediately to
document the problem, troubleshoot, identify the solution and resolve the incident in a timely manner or refer to an
escalation manager for closure.
•
8x5 Technical Support: This service provides unlimited, direct access to Proxim's world-class technical support 8
hours a day, 5 days a week from 8:00AM - 5:00PM (PDT). Typically, technical support is provided for free for the entire
time the product is covered by a Proxim warranty. Beyond this period, technical support is available at cost on a per
incident basis. With the 8x5 Technical Support service, technical support will be available for the duration of the
ServPak contract at no additional costs.
•
Software Maintenance: It's important to maintain and enhance security and performance of wireless equipment
and Proxim makes this easy by providing a Software Maintenance program that enables customers to access new
features and functionality, rich software upgrades and updates. Customers will also have full access to Proxim's vast
knowledgebase of technical bulletins, white papers and troubleshooting documents.
•
Priority Queuing Phone Support: This service provides customers with a one hour response time for technical
phone support. There is no waiting in line for those urgent calls for technical support.
Packaged Services
•
24 x 7 Enhanced ServPak
–
24 x7 Technical Support
–
Software Maintenance
–
Advanced Hardware Replacement
–
Extends Warranty*
–
Knowledge Base Access
ORiNOCO® AP-8100 - Safety and Regulatory Guide
13
Technical Services and Support
–
Priority Queuing
* if units are out of standard warranty
•
8 x 5 Enhanced ServPak
– 8 x 5 Technical Support
– Software Maintenance
– Advanced Hardware Replacement
– Extends Warranty*
– Knowledge Base Access
– Priority Queuing
* if units are out of standard warranty
ServPak Standalone Services
•
Extended Warranty ServPak
•
Advance Hardware Replacement ServPak
Proxim Warranty vs. ServPak Service
Service Features
ServPak
Warranty
Technical Support,
Configurations, Troubleshooting
Duration of Product Warranty.
8X5 Normal Business Hrs
Priority Queuing
Knowledge Base Access
Software Upgrades
8x5xNBD
Expert Technical Support
Advance Replacement Service
- Not a feature service option
To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or for
questions on any of the available ServPak support options, please visit our website http://www.proxim.com/support/servpak,
call Proxim Support (See Telephone Support) or send an email to servpak@proxim.com.
Technical Support Policy
Technical Support for Current Products during Warranty Period
All Customers are entitled to free technical support for the Proxim products they purchase from Proxim’s authorized resellers
or distributors. Technical Support is defined as communication via the Proxim Support website (http://support.proxim.com)
and/or via telephone. This technical support will be provided for free for the entire time the product is covered by a Proxim
warranty. The term of Proxim’s warranty is determined according to the agreement under which the product was sold and
generally varies from 3 months to 2 years depending on the product. If a Customer disagrees with Proxim’s determination of
warranty duration, a request for review supported by a copy of all product purchase documentation may be submitted.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
14
Technical Services and Support
Technical Support for Current Products after Warranty Period
After the warranty period, technical support on products then being sold by Proxim will be based upon one of the following
three options Customers can choose:
•
Customers can choose to purchase one of Proxim’s ServPak extended warranty and enhanced support packages for
the product
•
Customers can choose to purchase one-time per-incident technical support for the product for a fee
•
Customers can choose to call the reseller or distributor who sold them the product for technical support
Tech Support on Discontinued Products
Technical Support on some products that Proxim has declared as EOL (End of Life) or otherwise is no longer selling is available
based upon one of the following three options Customers can choose:
•
For some discontinued products, Customers can choose to purchase one of Proxim’s EOL ServPak support packages
for the product
– No EOL ServPak support package will be available for any product discontinued more than 5 years ago
– No EOL ServPak support package is available for certain discontinued products
•
Customers can choose to purchase one-time per-incident technical support for the product on a per hour basis at a
rate of $125 an hour (4 hours minimum payable in advance by major credit card). This fee is payable in addition to any
RMA fee that may be charged to subsequently repair the product.
•
Customers can choose to call the reseller or distributor who sold them the product for technical support
All Proxim technical support for discontinued products, whether through an EOL ServPak package or otherwise, is provided
on a “best effort” basis and is subject to the continued availability of necessary components, equipment, and other technical
resources.
Note that Proxim is unable to support or warrant any equipment that has been modified, whether this modification is
physical, or if third-party software codes have been loaded onto the product.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
15

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