Proxim Wireless AP8100 Wireless 802.11 abgn Router User Manual Safety and Reg

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ORiNOCO® 802.11n Access Points
Safety and Regulatory Guide
Products Covered
ORiNOCO® AP-800
ORiNOCO® AP-8000
ORiNOCO® AP-8100
Copyright
© 2012 Proxim Wireless Corporation. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090;
5,809,060; 6,075,812; 5,077,753. The content described here in is copyrighted with all rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written
permission of Proxim Wireless Corporation.
Trademarks
ORiNOCO® and the Proxim logo are the trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property of
their respective owners.
Disclaimer
Proxim reserves the right to revise this publication and to make changes in the content from time-to-time without obligation on the part of Proxim
to provide notification of such revision or change. Proxim may make improvements or changes in the product(s) described in this guide at any time.
When using these devices, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Documentation Version: 1.5
P/N 75963, October 2012
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ORiNOCO® AP-800 and AP-8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety Information (USA, Canada, European Union and Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Federal Communications Commission (FCC) Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Central European Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Industry Canada statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Information for Professional Installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ORiNOCO® AP-8100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety Information (USA, Canada, European Union and Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Communications Commission (FCC) Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Central European Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Industry Canada statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
A Statement of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Preface
Preface
This chapter contains information on the following:
•
About this Guide
•
Products Covered
•
Related Documents
•
Documentation Conventions
About this Guide
This guide contains important, safety and regulatory compliance information to be followed while installing the ORiNOCO®
802.11n Access Points.
Products Covered
Tabulated below are the ORiNOCO® Access Points covered in this guide, along with their model numbers.
Product(s)
Model Numbers
ORiNOCO® AP-800 - US
9422-US
ORiNOCO® AP-800 - WD
9422-WD
ORiNOCO® AP-800 - JP
9422-JP
ORiNOCO® AP-8000 - US
9411-US
ORiNOCO® AP-8000 - WD
9411-WD
ORiNOCO® AP-8000 - JP
9411-JP
ORiNOCO® AP-8100 - US
AP-8100 - US
ORiNOCO® AP-8100 - WD
AP-8100 - WD
ORiNOCO® AP-8100 - JP
AP-8100 - JP
Related Documents
For more information, please refer to the following additional documents that are available at Proxim’s support site
http://support.proxim.com.
•
Quick Installation Guide (QIG): A quick reference guide that provides essential information to install and configure
the device.
•
Hardware Installation Guide: A guide that provides a hardware overview of ORiNOCO® Access Points and details
the installation procedures and hardware specifications of the device.
•
Software Management Guide: A guide that provides step-by-step instructions to configure, manage and monitor
the device by using Web Interface.
•
Reference Guide: A guide that provides essential information on how to configure, manage and monitor the device
using Command Line Interface.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Preface
Documentation Conventions
Icon Representation
Name
Image
Meaning
Note
A special instruction that draws the attention of the user.
Important
A note of significant importance, that a user should be
aware of.
Caution
A warning, that cautions the user of the possible danger.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Safety and Regulatory Information
This chapter contains the following safety and regulatory information:
•
ORiNOCO® AP-800 and AP-8000
— Safety Information (USA, Canada, European Union and Japan)
— Federal Communications Commission (FCC) Compliance
— Central European Statement
— Industry Canada statement
— Certifications
— Information for Professional Installers
•
ORiNOCO® AP-8100
— Safety Information (USA, Canada, European Union and Japan)
— Federal Communications Commission (FCC) Compliance
— Central European Statement
— Industry Canada statement
— Certifications
1.1 ORiNOCO® AP-800 and AP-8000
1.1.1 Safety Information (USA, Canada, European Union and Japan)
ORiNOCO® AP-800 and AP-8000 devices have been evaluated to, and comply with the safety standards UL60950:2000,
and IEC60950:1999.
When using these devices, follow the following basic safety precautions to reduce the risk of fire, electric shock and injury to
persons:
1. Devices must be installed and used in strict accordance with the manufacturer's instructions as described in the user
documentation.
2. Device must be used and installed indoors only, with a distance of at least 20 cm from external sources or contact.
3. These products are suitable for installation in air handling spaces (plenum) and hence excercise care as you install the
device in a plenum.
4. To power on the device, use only PoE or AC/DC adapter that are supplied by Proxim Wireless Corporation, on request.
5. To avoid the risk of electric shock from lightning, do not use these products during an electrical storm.
6. Installation of these products must conform to local regulations and codes.
7. When using the device with an external antenna, follow the guidelines described in the Quick installation Guide, that
is provided with the product package.
8. Do not connect or disconnect the power cable to the device when the power injector is plugged into an AC power
outlet.
9. No user serviceable parts; all repairs and service must be handled by a qualified service center. Do not disassemble the
device. By opening or removing any covers, you may expose yourself to hazardous energy parts. Incorrect reassembly
of these devices can cause a malfunction and/or electric shock when the units are subsequently used.
10. Do not insert any objects of any shape or size inside these devices while powered on. Object may contact hazardous
energy parts that could result in a risk of fire or personal injury.
11. Do not remove or alter the marking label provided on these devices.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Safety and Regulatory Information
1.1.2 Federal Communications Commission (FCC) Compliance
These devices operate at 2.4 GHz, 5.15 - 5.35 GHz, 5.47 - 5.725 GHz and 5.725 - 5.85 GHz, in compliance with Part 15 of
the FCC Rules. In addition, this Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la
classe B est conforme à la norme NMB-003 du Canada.
Operation is subject to the following two conditions: 1) these devices may not cause harmful interference, and 2) these
devices must accept any interference received, including interference that may cause undesired operation.
To comply with the FCC radio frequency exposure requirements, the following antenna installation and device operating
configurations must be satisfied:
•
The 9422-US and 9411-US models must be used and installed indoors only, with a distance of atleast 20 cm (8 inches)
from external sources or contact.
•
Antennas must not be co-located and must not operate in conjunction with any other antenna or transmitter.
Refer ‘ORiNOCO® 802.11n Access Points - Hardware Installation Guide’ for cabling, mounting, and antenna installation
instructions.
1.1.2.1 Modifications
Changes or modifications to the device that are not expressly approved by the manufacturer of the product, could void the
user’s authority to operate the equipment and the warranty.
1.1.2.2 Warnings
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules and Industry Canada Rules. These limits are designed to provide reasonable protection again harmful interference
in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and the receiver
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
1.1.3 Central European Statement
The device complies with the EMC directive 89/336/EEC, Low Voltage Directive 73/23/EEC and R&TTE Directive 1999/5/EC.
Compliance with these directives implies conformity to harmonized European standards (European Norms) that are listed on
the EU Declaration of Conformity that has been issued by Proxim Wireless Company for these devices.
1.1.3.1 Countries of Operation and Conditions of Use
The device may be used in the following EU and EFTA countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Sweden,
Switzerland, and the United Kingdom.
Requirements for indoor vs. outdoor operation, licensing and allowed channels of operation applied in EU and EFTA countires
is as described below:
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Safety and Regulatory Information
2.4 GHz Operation
These devices may be operated indoors in all EU and EFTA countries using the 2.4 GHz band (Channels 1-13).
5GHz Operation
•
These devices requires the user or installer to properly enter the current country of operation on the 5 GHz radio
configuration window as described in the ‘ORiNOCO® 802.11n Software Management Guide’, before operating the
device.
•
The device will automatically limit the allowable channels determined by the current country of operation. Incorrectly
entering the country of operation may result in illegal operation and may cause harmful interference to other systems. The
user is obligated to ensure the device is operating according to the channel limitations, indoor/outdoor restrictions and
license requirements for each European Community. For more information, refer the Frequency Domains and Channels
chapter of ‘ORiNOCO® 802.11n Access Points - Software Management Guide’.
•
These devices employ a radar detection feature required for European Community and EFTA country operation in the 5
GHz band. This feature is automatically enabled when the country of operation is correctly configured for any European
Community or EFTA country. The presence of nearby radar operation may result in temporary interruption of operation of
the device. The radar detection feature will automatically restart operation on channel free of radar.
•
These devices are restricted to indoor use when operated in EU and EFTA countries using the 5.15-5.35 GHz band
(Channels 36, 40 44, 48, 52,56, 60, and 64). See the table below for the allowed channels in each band.
Operation Using 5GHz Channels in the European Community
The user/installer must use the provided configuration utility to check the current channel of operation and make necessary
configuration changes to ensure operation occurs in conference with the European National spectrum usage laws. Tabulated
below is the overview on allowed 5GHz channels, along with the maximum EIRP values.
Frequency Band (MHz)
Allowed Channels No.
Usage
Maximum EIRP (mW)
5150-5250
36,40,44,48
Indoor use only
200
5250-5350
52,56,60,64
Indoor use only
200
5470-5725
100,104,108,112,116,120,
124,128,132,136,140
Indoor use only
1000
Transmit Power Control (TPC) for 5GHz Operation
These devices employ TPC to reduce the potential for interference to other communication systems operating in the 5 GHz
frequency bands. The TPC feature implemented in this Wireless LAN device must be configured by the end user when
operating in any European Community or EFTA country. The end-user must follow the procedure explained in the
‘ORiNOCO® 802.11n Software Management Guide’ (available at the support site http://support.proxim.com), in order to
operate the device in accordance with European regulatory requirements for TPC.
• The TPC procedure should be repeated when relocating the wireless device within the current wireless network or to a
wireless network in a new location.
• The installer must use the configuration utility provided with the device to ensure the channels of operation are in
conformance with the spectrum usage rules.
1.1.4 Industry Canada statement
ORiNOCO® AP-800 and AP-8000 comply with RSS-210 of the Industry Canada Rules. Operation is subject to the following
two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference
received, including interference that may cause undesired operation.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Safety and Regulatory Information
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2)
ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems;
• High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and
5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Avertissement:
• les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux;
• De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 6505 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL.
1.1.4.1 Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance 20cm between the radiator and any external source or contact.
Déclaration d'exposition aux radiations
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps
1.1.5 Certifications
1.1.5.1 Certification Summary
Following are the AP-800 and AP-8000 certifications and their certification numbers:
Certification
FCC
IC
ETSI
Taiwan
Certification Number
PPD-AR5BMB82
4104A-AR5BMB82
CCAB09LP1640T3
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Safety and Regulatory Information
Certification
Japan
Certification Number
For AP-800:
For AP-8000:
1.1.5.2 Federal Communications Compliance (FCC) Certificate
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
10
Safety and Regulatory Information
1.1.5.3 Industry Canada Certificate
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
11
Safety and Regulatory Information
1.1.5.4 Taiwan Certificate
• Operation in 5.25 to 5.35 GHz is limited to indoor use only.
• Only channels 56, 60, and 64 can be used in 5.25 - 5.35 GHz band.
• IEEE 802.11b/g modes support 11 channels.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
12
Safety and Regulatory Information
1.1.5.5 Japan Certification Information
: Operation in 5.2 and 5.3 GHz is limited to indoor use only.
Below images are the Japan certfications for AP-800 and AP-8000.
For AP-800:
For AP-8000:
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
13
Safety and Regulatory Information
1.1.6 Information for Professional Installers
A professional installer can connect up to three external antennas to the AP-800 and six external antennas to AP-8000.
All products using external antennas must be professionally installed, and the transmit power of the system must be adjusted
by the professional installers to ensure that the system EIRP is in compliance with the limit specified by the regulatory
authority of the country of application.
Follow the mounting instructions described in the ‘Quick Installation Guide’ (supplied with the product package) to connect
the antennas and antenna cable to the device and refer the following sections:
•
Adjusting Tx Output Power
•
Antenna Types and Maximum Gain
1.1.6.1 Adjusting Tx Output Power
Transmit output power can be reduced by selecting “Enable TX Power Control” on the Configure > Interfaces > Op Mode
screen. Refer to the ORiNOCO® 802.11n Access Points - Software Management Guide, for more information.
Band
EIRP Limit (dBm)
USA and Canada
EU
2.4 - 2.4835 GHz 36
20
(Point-to-Multipoint)
20
2.4 - 2.4835 GHz When G < 6: 36
(Point-to-Point)
When G ≥ 6, use the
following equation:
Max Tx Power (dBm)
Japan (20 MHz*) Japan (40 MHz*)
Russia
22.14
19.13
24**
22.14
19.13
24**
10
10
6.98
6.98
–6
30 - G
-------------- + G
5.15 - 5.25 GHz
5.25 - 5.35 GHz
5.35 - 5.47 GHz
5.47 - 5.725 GHz
5.725 - 5.850 GHz
(Point-to-Multipoint)
5.725 - 5.850 GHz
(Point-to-Point)
5.825 - 6.425 GHz
23
30
NA
30
36
23
23
NA
30
14
NA
NA
NA
17
24
30
30
30
No limit
14
NA
NA
30
NA
NA
NA
NA
30
NA
16.98
13.98
* With TPC functionality
** This power is applicable to 11g mode only
1.1.6.2 Antenna Types and Maximum Gain
: Where antenna gain +Tx power are above legal EIRP limit, antenna cable loss (pad) is used to attenuate the EIRP to
below legal limit.
For devices using external antennas, professional installers should select only the antenna types listed in the following table,
with gain not exceeding the listed maximum gain for each type.
Frequency Band (GHz)
2.4 GHz
5 GHz
Antenna Type
Omni
Omni
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
Maximum Gain (dBi)
14
Safety and Regulatory Information
For Japan
2.4 GHz External Antennas
Frequency Range (GHz)
2.4 - 2.485
2.4 - 2.5
2.4 - 2.5
2.3 - 2.7
2.4 - 2.5
Antenna Type
Omni
Omni
Sector
Panel
Parabolic
Maximum Gain (dBi)
10
14
20
24
5 GHz External Antennas
Frequency Range (GHz)
4.9 - 5.875
5.4 - 5.7
4.9 - 5.9
4.9 - 5.875
5.25 - 5.85
Antenna Type
Omni
Omni
Sector
Panel
Parabolic
Maximum Gain (dBi)
13
17
30
33.4
1.2 ORiNOCO® AP-8100
1.2.1 Safety Information (USA, Canada, European Union and Japan)
ORiNOCO® AP-8100 have been evaluated to, and comply with the safety standards UL 60950-1:2011 and IEC 609501:2012.
When using this device, follow the following basic safety precautions to reduce the risk of fire, electric shock and injury to
persons:
1. Device must be installed and used in strict accordance with the manufacturer's instructions as described in the user
documentation.
2. Device must be used and installed indoors only, with a distance of at least 21 cm from external sources or contact.
3. This product is suitable for installation in air handling spaces (plenum) and hence excercise care as you install the
device in a plenum.
4. To power on the device, use only PoE (supplied by Proxim Wireless Corporation, on request) or AC/DC adapter
(supplied along with the product package).
5. To avoid the risk of electric shock from lightning, do not use this product during an electrical storm.
6. Installation of this product must conform to local regulations and codes.
7. Do not connect or disconnect the power cable to the device when the power injector is plugged into an AC power
outlet.
8. No user serviceable parts; all repairs and service must be handled by a qualified service center. Do not disassemble the
device. By opening or removing any covers, you may expose yourself to hazardous energy parts. Incorrect reassembly
of these devices can cause a malfunction and/or electric shock when the units are subsequently used.
9. Do not insert any objects of any shape or size inside these devices while powered on. Object may contact hazardous
energy parts that could result in a risk of fire or personal injury.
10. Do not remove or alter the marking label provided on these devices.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
15
Safety and Regulatory Information
1.2.2 Federal Communications Commission (FCC) Compliance
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Device operation within 5.15 ~ 5.25GHz is restricted to indoor environment. The band from 5600-5650 MHz will be disabled
by the software during the manufacturing and cannot be changed by the end user. This device meets all the other
requirements specified in Part 15E, Section 15.407 of the FCC Rules.
: FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment. This transmitter must not be
collocated or operating in conjunction with any other antenna or transmitter.
1.2.2.1 Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the
FCC radio frequency exposure requirements, equipment should be installed and operated with minimum distance 21cm
between the radiator and any external source or contact.
1.2.3 Central European Statement
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. Tabulated below are the test methods
applied, in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC.
Standard
Description
EN60950-1:2006+A11:2009
Safety of Information Technology Equipment.
EN50385: 2002
Generic standard to demonstrate the compliance of electronic and electrical
apparatus with the basic restrictions related to human exposure to electromagnetic
fields (0 Hz - 300 GHz).
EN 300 328 V1.7.1: 2006
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband
Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM
band and using spread spectrum modulation techniques; Harmonized EN covering
essential requirements under article 3.2 of the R&TTE Directive.
EN 301 893 V1.5.1: 2008
Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN;
Harmonized EN covering essential requirements of article 3.2 of the R&TTE Directive
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
16
Safety and Regulatory Information
EN 301 489-1 V1.8.1: 2008
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common
technical requirements.
EN 301 489-17 V2.1.1: 2009
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific
conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance
RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA
countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the
national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for
supplying public access to telecommunications and/or network services.
This device should not be used for setting up outdoor radio links in France and in some areas the RF output power may be
limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For more information, please contact the national
spectrum authority in France.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
17
Safety and Regulatory Information
1.2.3.1 Countries of Operation and Conditions of Use
This device may be used in the following EU and EFTA countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Sweden,
Switzerland, and the United Kingdom.
Requirements for indoor vs. outdoor operation, licensing and allowed channels of operation apply in EU and EFTA countries is
as described below:
: The installer must use the configuration utility provided with this device to ensure the channels of operation are in
conformance with the spectrum usage rules.
2.4 GHz Operation
•
This device may be operated indoors in all EU and EFTA countries using the 2.4 GHz band (Channels 1-13).
5GHz Operation
•
This device requires the user or installer to properly enter the current country of operation in the 5 GHz radio configuration
window as described in the ‘ORiNOCO® 802.11n Access Points - Software Management Guide’, before operating the
device.
•
This device will automatically limit the allowable channels determined by the current country of operation. Incorrectly
entering the country of operation may result in illegal operation and may cause harmful interference to other systems. The
user is obligated to ensure the device is operating according to the channel limitations, indoor/outdoor restrictions and
license requirements for each European Community. For more information, refer the Frequency Domains and Channels
chapter of ‘ORiNOCO® 802.11n Access Points - Software Management Guide’.
•
This device employs a radar detection feature required for European Community and EFTA country operation in the 5 GHz
band. This feature is automatically enabled when the country of operation is correctly configured for any European
Community or EFTA country. The presence of nearby radar operation may result in temporary interruption of operation of
this device. The radar detection feature will automatically restart operation on channel free of radar.
•
This device is restricted to indoor use when operated in EU and EFTA countries. For more information on the allowed
channels for a frequency domain, refer ‘ORiNOCO® 802.11n Access Points - Software Management Guide’, available at
support site http://support.proxim.com.
1.2.4 Industry Canada statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2)
ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
18
Safety and Regulatory Information
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems;
• The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall
comply with the e.i.r.p. limit;
• The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the
e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.
• Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of
the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or
damage to LE-LAN devices.
Avertissement:
• les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux;
• le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725
MHz doit se conformer à la limite de p.i.r.e.;
• le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se
conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le
cas.
• De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 6505 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL.
1.2.4.1 Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance 21cm between the radiator and any external source or contact.
Déclaration d'exposition aux radiations
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 21 cm de distance entre la source de rayonnement et votre
corps
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
19
Safety and Regulatory Information
1.2.5 Certifications
1.2.5.1 Certification Summary
Certification
FCC
IC
ETSI
Certification Number
HZB-AP8100
1856A-AP8100
Japan
1.2.5.2 Industry Canada Certificate
1.2.5.3 Federal Communications Compliance (FCC) Certificate
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
20
Safety and Regulatory Information
1.2.5.4 Central European (ETSI) Certificate
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
21
Safety and Regulatory Information
1.2.5.5 Japan Certification
ORiNOCO® 802.11n Access Points - Safety and Regulatory Guide
22
Statement of Warranty
Warranty Coverage
Proxim Wireless Corporation warrants that its products are manufactured solely from new parts, conform substantially to
specifications, and will be free of defects in material and workmanship for a Warranty Period of 1 year from the date of
purchase.
Repair or Replacement
When Proxim determines that a returned product does not meet the warranted criteria during the warranty period, Proxim at
its option, will either: (a) repair the defective product; (b) replace the defective product with a new or refurbished product
that is at least equivalent to the original; or (c) refund the price paid for the defective product. Generally, products are
repaired or replaced within thirty (30) business days of receipt of the product at a Proxim Logistical/Repair Center. The
warranty period for repaired or replacement products is ninety (90) days or the remainder of the original warranty period,
whichever is longer. These three alternatives constitute the customer’s sole and exclusive remedy and Proxim’s sole and
exclusive liability under warranty provisions.
Limitations of Warranty
Proxim’s warranties do not apply to any product (hardware or software) which has (a) been subjected to abuse, misuse,
neglect, accident, or mishandling, (b) been opened, repaired, modified, or altered by anyone other than Proxim, (c) been used
for or subjected to applications, environments, or physical or electrical stress or conditions other than as intended and
recommended by Proxim, (d) been improperly stored, transported, installed, or used, or (e) had its serial number or other
identification markings altered or removed.
Buyers can contact Proxim Wireless Customer Service Center either by telephone or via web. Support and repair of products
that are out of warranty will be subject to a fee. Contact information is shown below. Additional support information can be
found at Proxim Wireless’s web site at http://support.proxim.com.
Contact technical support via telephone as follows:
USA and Canada Customers
Phone: +1-408-383-7700; +1-866-674-6626
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
International Customers
Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia)
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
General Procedures
When contacting the Customer Service for support, Buyer should be prepared to provide the product description and serial
number and a description of the problem. The serial number should be on the product.
In the event the Customer Service Center determines that the problem can be corrected with a software update, Buyer might
be instructed to download the update from Proxim Wireless’s web site or, if that’s not possible, the update will be sent to
Buyer. In the event the Customer Service Center instructs Buyer to return the product to Proxim Wireless for repair or
replacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number and shipping
instructions. Buyer must return the defective product to Proxim Wireless, properly packaged to prevent damage, shipping
prepaid, with the RMA number prominently displayed on the outside of the container.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
23
Statement of Warranty
Calls to the Customer Service Center for reasons other than product failure will not be accepted unless Buyer has purchased a
Proxim Wireless Service Contract or the call is made within the warranty period. After the warranty period, Technical Support
is fee based (detailed in Technical Services and Support).
If Proxim Wireless reasonably determines that a returned product is not defective or is not covered by the terms of this
Warranty, Buyer shall be charged a service charge and return shipping charges.
Other Information
Search Knowledgebase
Proxim Wireless stores all resolved problems in a solution database at the following URL: http://support.proxim.com.
Ask a Question or Open an Issue
Submit a question or open an issue to Proxim Wireless technical support staff at the following URL:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/ask.php.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
24
Technical Services and Support
Obtaining Technical Service and Support
If you are having trouble using the Proxim product, please read this guide and the additional documentation provided with
your product. If you require additional support to resolve your issue, please be ready to provide the following information
before you contact Proxim’s Technical Services team:
•
Product information
– Part number and serial number of the suspected faulty device
•
Trouble/error information
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (What kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
•
ServPak information (if a Servpak customer):
– ServPak account number
•
Registration information
– If the product is not registered, date and location where you purchased the product.
: Technical Support is free for the warranty period from the date of purchase.
Support Options
Proxim eService Web Site Support
The Proxim eService Web site is available 7x24x365 at http://support.proxim.com. On the Proxim eService Web Site, you can
access the following services:
•
Product Download Page: Provides quick links to product firmware, software, and documentation downloads.
•
Proxim TV Links: A link to helpful video tutorials.
•
Knowledgebase: A solution database of all the resolved problems. You can search by product, category, keywords,
or phrases.
•
Live Chat: Chat with a support technician on-line or request to call back at a later time.
•
Open Ticket / Ask Question: Submit a question to our technical support staff who will reply to you by email.
•
My Account / Tickets: Login to check the status of your questions, modify your answer update notifications, update
your personal profile, or access restricted information and features.
•
Provide Feedback: Submit a suggestion, complaint, or other feedback about the support site.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
25
Technical Services and Support
Telephone Support
Contact technical support via telephone as follows:
USA and Canada Customers
Phone: +1-408-383-7700; +1-866-674-6626
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
International Customers
Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia)
Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)
ServPak Support
To provide even greater investment protection, Proxim Wireless offers a cost-effective support program called ServPak.
ServPak is a program of enhanced service support options that can be purchased as a bundle or individually, tailored to meet
your specific needs. Whether your requirement is round the clock technical support or advance replacement service, we are
confident that the level of support provided in every service in our portfolio will exceed your expectations.
•
Advanced Replacement of Hardware: Can you afford to be down in the event of a hardware failure? Our
guaranteed turnaround time for return to factory repair is 30 days or less. Those customers who purchase this service
are entitled to advance replacement of refurbished or new hardware guaranteed to be shipped out by the Next
Business Day. Hardware is shipped Monday – Friday, 8:00 AM – 2:00 PM (PST).
•
Extended Warranty: Extend the life of your networking investment by adding 1, 2, or 3 years to your products
standard warranty. This service coverage provides unlimited repair of your Proxim hardware for the life of the service
contract. The cost of an extended warranty is far less than the cost of a repair providing a sensible return on your
investment.
•
7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class Tier 3 technical
support engineers 24 hours a day, 7 days a week, 365 days a year including Holidays. Customers who purchase this
service can rest assured that their call for technical assistance will be answered and a case opened immediately to
document the problem, troubleshoot, identify the solution and resolve the incident in a timely manner or refer to an
escalation manager for closure.
•
8x5 Technical Support: This service provides unlimited, direct access to Proxim's world-class technical support 8
hours a day, 5 days a week from 8:00AM - 5:00PM (PDT). Typically, technical support is provided for free for the entire
time the product is covered by a Proxim warranty. Beyond this period, technical support is available at cost on a per
incident basis. With the 8x5 Technical Support service, technical support will be available for the duration of the
ServPak contract at no additional costs.
•
Software Maintenance: It's important to maintain and enhance security and performance of wireless equipment
and Proxim makes this easy by providing a Software Maintenance program that enables customers to access new
features and functionality, rich software upgrades and updates. Customers will also have full access to Proxim's vast
knowledgebase of technical bulletins, white papers and troubleshooting documents.
•
Priority Queuing Phone Support: This service provides customers with a one hour response time for technical
phone support. There is no waiting in line for those urgent calls for technical support.
Packaged Services
•
24 x 7 Enhanced ServPak
–
24 x7 Technical Support
–
Software Maintenance
–
Advanced Hardware Replacement
–
Extends Warranty*
–
Knowledge Base Access
ORiNOCO® AP-8100 - Safety and Regulatory Guide
26
Technical Services and Support
–
Priority Queuing
* if units are out of standard warranty
•
8 x 5 Enhanced ServPak
– 8 x 5 Technical Support
– Software Maintenance
– Advanced Hardware Replacement
– Extends Warranty*
– Knowledge Base Access
– Priority Queuing
* if units are out of standard warranty
ServPak Standalone Services
•
Extended Warranty ServPak
•
Advance Hardware Replacement ServPak
Proxim Warranty vs. ServPak Service
Service Features
ServPak
Warranty
Technical Support,
Configurations, Troubleshooting
Duration of Product Warranty.
8X5 Normal Business Hrs
Priority Queuing
Available
Knowledge Base Access
Available
Available
Software Upgrades
Available
Advance Replacement Service
8x5xNBD
Expert Technical Support
- Not a feature service option
To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or for
questions on any of the available ServPak support options, please visit our website http://www.proxim.com/support/servpak,
call Proxim Support (See Telephone Support) or send an email to servpak@proxim.com.
Technical Support Policy
Technical Support for Current Products during Warranty Period
All Customers are entitled to free technical support for the Proxim products they purchase from Proxim’s authorized resellers
or distributors. Technical Support is defined as communication via the Proxim Support website (http://support.proxim.com)
and/or via telephone. This technical support will be provided for free for the entire time the product is covered by a Proxim
warranty. The term of Proxim’s warranty is determined according to the agreement under which the product was sold and
generally varies from 3 months to 2 years depending on the product. If a Customer disagrees with Proxim’s determination of
warranty duration, a request for review supported by a copy of all product purchase documentation may be submitted.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
27
Technical Services and Support
Technical Support for Current Products after Warranty Period
After the warranty period, technical support on products then being sold by Proxim will be based upon one of the following
three options Customers can choose:
•
Customers can choose to purchase one of Proxim’s ServPak extended warranty and enhanced support packages for
the product
•
Customers can choose to purchase one-time per-incident technical support for the product for a fee
•
Customers can choose to call the reseller or distributor who sold them the product for technical support
Tech Support on Discontinued Products
Technical Support on some products that Proxim has declared as EOL (End of Life) or otherwise is no longer selling is available
based upon one of the following three options Customers can choose:
•
For some discontinued products, Customers can choose to purchase one of Proxim’s EOL ServPak support packages
for the product
– No EOL ServPak support package will be available for any product discontinued more than 5 years ago
– No EOL ServPak support package is available for certain discontinued products
•
Customers can choose to purchase one-time per-incident technical support for the product on a per hour basis at a
rate of $125 an hour (4 hours minimum payable in advance by major credit card). This fee is payable in addition to any
RMA fee that may be charged to subsequently repair the product.
•
Customers can choose to call the reseller or distributor who sold them the product for technical support
All Proxim technical support for discontinued products, whether through an EOL ServPak package or otherwise, is provided
on a “best effort” basis and is subject to the continued availability of necessary components, equipment, and other technical
resources.
Note that Proxim is unable to support or warrant any equipment that has been modified, whether this modification is
physical, or if third-party software codes have been loaded onto the product.
ORiNOCO® AP-8100 - Safety and Regulatory Guide
28

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