QINGDAO WINTEC SYSTEM IDT800 pos terminal User Manual

QINGDAO WINTEC SYSTEM CO., LTD pos terminal

User Manual

IDT800 智能数据终端 用户手册 青岛中科英泰商用系统股份有限公司
IDT800 www.wintec.cn 1 Hotline:400 708 9898 感谢您选购了IDT800智能数据终端,使用本手册将帮助您了解本产品最详尽的功能与操作。 产品概述 IDT800 是集打印机和客户显示器于一体的触控智能数据终端，搭载 ARM 硬件平台，运行 Android 系统，是零售、餐饮、娱乐等行业的理想选择。 检查清单 打开包装箱后，请检查包装箱内含有下列物件:主机、适配器、用户手册。如果物件不全或受损，请联系经销商进行处理。
IDT800 www.wintec.cn 2 Hotline:400 708 9898 产品结构示意图正面视图说明1 液晶屏、触摸屏 2 刷卡器（选配） 3 打印机开盖器 4 电源指示灯5 运行指示灯 6 打印机状态指示灯 7 按键/指纹/无
IDT800 www.wintec.cn 3 Hotline:400 708 9898 侧面视图后面视图说明1 主机开关说明1 客户显示器2 摄像头(选配)
IDT800 www.wintec.cn 4 Hotline:400 708 9898 底部视图IO 端口 说明1 USB 接口(1&2 )(接鼠标，键盘)2 电源输入接口 3 网口 4 USB OTG 接口(接U盘) OTG5 Void 6 音频接口 7 钱箱口 1 CD 8 串口 1(接密码键盘，串口打印机) COM1说明1 电池盖
IDT800 www.wintec.cn 5 Hotline:400 708 9898 开机/关机操作 首次开机时，先放入电池，然后插入12V电源适配器，按下主机开关启动机器。关机时，按下主机开关键直至屏幕出现关机界面，点击触摸屏确认关机。1.打开电池盖2.装入电池(注意电池方向)刷卡器安装1.固定刷卡器
IDT800 www.wintec.cn 6 Hotline:400 708 9898 打印纸安装1.准备好纸卷2.打开打印机开盖器，将纸卷放入打印机（注意纸卷方向）3.扶住机身并按下打印机前盖Wi-Fi 的使用方法 开机后，进入“设置”菜单，点击开启或关闭 Wi-Fi 按钮。 确认 Wi-Fi 处于开启状态后，系统会自动列出搜索到的无线网络。点击搜索到的无线网络，进行连接。
IDT800 www.wintec.cn 7 Hotline:400 708 9898 测试软件运行测试软件“WTIDT800Test”，可进行以下 4项测试： 1. 点击“Printer”选项卡后进行打印机测试。2. 点击“Cash Drawer”选项卡后进行钱箱测试。3. 点击“MSR and Keyboard”选项卡后进行刷卡器测试。4. 点击“Line Display”，进行客显的测试。5. 点击“Back”关闭窗口退出程序。注意：客户显示器默认接口为/dev/ttySAC3，波特率为9600bps；打印机和钱箱默认接口为/dev/ttySAC1，波特率为38400bps。
IDT800 www.wintec.cn 8 Hotline:400 708 9898 常见问题及故障排除常见故障和建议处理方法如下表： 问题 解决方法无法开机 ①检查外部供电是否正常，适配器插头是否连接。②检查主机的蓝色供电指示灯是否亮。③检查 12V 适配器电源指示灯是否亮。磁卡阅读器不读卡 ①多试几张卡或换一种卡试验。②检查磁卡阅读器连线是否正确连接。③检查刷卡器接口是否设置正确。打印机故障灯闪烁 检查是否有打印纸，打印纸是否卡住不动，打印机外壳是否按紧。无法连接网络 确保网线没有问题，检查网线插头安装正确。系统日期不正确 更改系统时间，如果无效则需更换电池。触摸屏触摸定位不准 重新校准。注意：遇到问题时，请联系服务供应商，请不要在没有阅读使用手册的情况下拆开机器。 相关技术资料可以去公司网站下载：http://www.wintec.cn
IDT800 User Manual QINGDAO WINTEC SYSTEM CO., LTD
IDT800 www.wintec.cn 1 Hotline:400 708 9898 Thank you for purchasing our multi-functional IDT800 terminal. This manual will help you to know the functions and operations of the IDT800. About the Product IDT800 is an all-in-one touch terminal with built-in thermal printer and customer display. Based on ARM platform, it runs android OS. It is an ideal choice for retail, hospitality and entertainment business etc. Packaging List After unpacking the carton, please check that the following items are included： POS、Adapter、User Manual. If any item is missing or appears damaged, please contact your dealer immediately.
IDT800 www.wintec.cn 2 Hotline:400 708 9898 Outward Diagram Front View DESCRIPTION 1 TFT LCD, Touch screen 2 Magnetic Card Reader（Optional） 3 Printer Opening Button 4 Power LED 5 Running LED 6 Printer Error LED 7 Keyboard/ Fingerprint/ None
IDT800 www.wintec.cn 3 Hotline:400 708 9898 Side View Back View DESCRIPTION 1 Host Power Button DESCRIPTION 1 Customer Display 2 Camera（Optional）
IDT800 www.wintec.cn 4 Hotline:400 708 9898 Bottom View IO Ports DESCRIPTION 1 USB 1&2(connect USB mouse & keyboard)2 DC adapter3 RJ-45 LAN port4 USB OTG port (connect U disk)OTG5 Void6 Audio Port 7 Cash Drawer1 Port CD8 COM1 port(connect PIN pad，printer)COM1DESCRIPTION 1 Battery Cover
IDT800 www.wintec.cn 5 Hotline:400 708 9898 Booting/Shutdown Operation When first booting, install the battery firstly, then insert the 12V power adapter and press the power switch to boot the machine up. To shut down the machine, press the power switch for a while till the shutting down interface appears, then confirm to shut it down or not. 1.Open the battery cover2. Put the battery inside(Please notice the batterydirection).Fix the MSR 1.Fix the MSR
IDT800 www.wintec.cn 6 Hotline:400 708 9898 Install the Printer paper 1. Get paper reel prepared.2. Press the printer openbutton, then put the scrollinto printer.4.Press the enclosure of theprinter.Usage of Wi-Fi On or off Wi-Fi: after booting, enter “Settings” menu, click Wi-Fi button to turn on or off Wi-Fi. Wi-Fi Setting ：Click the access point and enter the password if needed.
IDT800 www.wintec.cn 7 Hotline:400 708 9898 Software Testing Click ‘WTIDT800Test’, then do the 4 tests as follows: 1. Click ‘Printer’ to test the printer.2. Click ‘Cash Drawer’ to test the cash drawer.3. Click ‘MSR and Keyboard’ to test the magnetic card reader.4. Click ‘Line Display’ to test the customer display.5. Click ‘Back’ to exit program.NOTE：The default setting of the interface for customer display is/dev/ttySAC3 with baud rate as 9600bps while for printer and cash drawer it is /dev/ttySAC1 with baud rate as 38400bps.
IDT800 www.wintec.cn 8 Hotline:400 708 9898 Trouble Shooting A few common hardware problems and suggested solutions are presented in the table below: PROBLEM SOLUTION Can’t turn on the machine. ①Check the external power supply isnormal ,if the adapter connects②Check the 12v power switch is turnedon.③Check work state blue LED is lightonThe MSR doesn’t work. ①Try another kind of card.②Check the cable of the MSR.③Check if the serial port connecting iscorrect or not.Printer error light blink Check if there is paper or if paper get stuck or not. Check the printer cover is tightly closed. Unable to connect to the network Make sure the cable is no problem, and check if the network cable plugs are properly installed. The date or time is not right. Change the date or time in OS; Otherwise change the battery. The touch is inaccurate. Recalibrate the touch screen. NOTE: Please don’t dismantle the machine without related guide. Please consult your supplier or service provider first if problem can’t be solved. Related technical materials can be download from http://www.wintec.cn.
IDT800 www.wintec.cn 9Hotline:400 708 9898 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your bodyChanges or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—Consult the dealer or an experienced radio/TV technician for help.

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