QINGDAO WINTEC SYSTEM IDT800 pos terminal User Manual
QINGDAO WINTEC SYSTEM CO., LTD pos terminal
User Manual
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| Document ID | 2797425 |
| Application ID | 2qVVCXeIa7V0k0IaRyTUnw== |
| Document Description | User Manual |
| Short Term Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 135.23kB (1690315 bits) |
| Date Submitted | 2015-10-29 00:00:00 |
| Date Available | 2015-10-29 00:00:00 |
| Creation Date | 2015-09-16 15:55:45 |
| Producing Software | Acrobat Distiller 10.1.14 (Windows) |
| Document Lastmod | 2015-10-29 14:53:06 |
| Document Title | User Manual |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | Administrator |
IDT800 智能数据终端 用户手册 青岛中科英泰商用系统股份有限公司 IDT800 感谢您选购了IDT800智能数据终端,使用本手册将帮助您了解本产品最 详尽的功能与操作。 产品概述 IDT800 是集打印机和客户显示器于一体的触控智能数据终端，搭载 ARM 硬件平台，运行 Android 系统，是零售、餐饮、娱乐等行业的理想选择。 检查清单 打开包装箱后，请检查包装箱内含有下列物件:主机、适配器、用户手册。 如果物件不全或受损，请联系经销商进行处理。 www.wintec.cn Hotline:400 708 9898 IDT800 产品结构示意图 正面视图 说明 液晶屏、触摸屏 刷卡器（选配） 打印机开盖器 电源指示灯 运行指示灯 打印机状态指示灯 按键/指纹/无 www.wintec.cn Hotline:400 708 9898 IDT800 侧面视图 说明 主机开关 后面视图 说明 客户显示器 摄像头(选配) www.wintec.cn Hotline:400 708 9898 IDT800 底部视图 说明 电池盖 IO 端口 说明 USB 接口(1&2 )(接鼠标，键盘) 电源输入接口 网口 USB OTG 接口(接U盘) Void 音频接口 钱箱口 1 串口 1(接密码键盘，串口打印机) www.wintec.cn OTG CD COM1 Hotline:400 708 9898 IDT800 开机/关机操作 首次开机时，先放入电池，然后插入12V电源适配器，按下主机开关启 动机器。关机时，按下主机开关键直至屏幕出现关机界面，点击触摸屏 确认关机。 1.打开电池盖 2.装入电池(注意电 池方向) 刷卡器安装 1.固定刷卡器 www.wintec.cn Hotline:400 708 9898 IDT800 打印纸安装 1.准备好纸卷 2.打开打印机开盖 器，将纸卷放入打 印机（注意纸卷方 向） 3.扶住机身并按下 打印机前盖 Wi-Fi 的使用方法 开机后，进入“设置”菜单，点击开启或关闭 Wi-Fi 按钮。 确认 Wi-Fi 处于开启状态后，系统会自动列出搜索到的无线网络。点击 搜索到的无线网络，进行连接。 www.wintec.cn Hotline:400 708 9898 IDT800 测试软件 运行测试软件“WTIDT800Test”，可进行以下 4 项测试： 1. 点击“Printer”选项卡后进行打印机测试。 2. 点击“Cash Drawer”选项卡后进行钱箱测试。 3. 点击“MSR and Keyboard”选项卡后进行刷卡器测试。 4. 点击“Line Display”，进行客显的测试。 5. 点击“Back”关闭窗口退出程序。 注意：客户显示器默认接口为/dev/ttySAC3，波特率为9600bps；打 印机和钱箱默认接口为/dev/ttySAC1，波特率为38400bps。 www.wintec.cn Hotline:400 708 9898 IDT800 常见问题及故障排除 常见故障和建议处理方法如下表： 问题 无法开机 磁卡阅读器不读卡 打印机故障灯闪烁 无法连接网络 系统日期不正确 触摸屏触摸定位不准 解决方法 ① 检查外部供电是否正常，适配器插头 是否连接。 ② 检查主机的蓝色供电指示灯是否亮。 ③ 检查 12V 适配器电源指示灯是否亮。 ① 多试几张卡或换一种卡试验。 ② 检查磁卡阅读器连线是否正确连接。 ③ 检查刷卡器接口是否设置正确。 检查是否有打印纸，打印纸是否卡住不 动，打印机外壳是否按紧。 确保网线没有问题，检查网线插头安装正 确。 更改系统时间，如果无效则需更换电池。 重新校准。 注意：遇到问题时，请联系服务供应商，请不要在没有阅读使用手 册的情况下拆开机器。 相关技术资料可以去公司网站下载：http://www.wintec.cn www.wintec.cn Hotline:400 708 9898 IDT800 User Manual QINGDAO WINTEC SYSTEM CO., LTD IDT800 Thank you for purchasing our multi-functional IDT800 terminal. This manual will help you to know the functions and operations of the IDT800. About the Product IDT800 is an all-in-one touch terminal with built-in thermal printer and customer display. Based on ARM platform, it runs android OS. It is an ideal choice for retail, hospitality and entertainment business etc. Packaging List After unpacking the carton, please check that the following items are included： POS、Adapter、User Manual. If any item is missing or appears damaged, please contact your dealer immediately. www.wintec.cn Hotline:400 708 9898 IDT800 Outward Diagram Front View DESCRIPTION TFT LCD, Touch screen Magnetic Card Reader（Optional） Printer Opening Button Power LED Running LED Printer Error LED Keyboard/ Fingerprint/ None www.wintec.cn Hotline:400 708 9898 IDT800 Side View DESCRIPTION Host Power Button Back View DESCRIPTION Customer Display Camera（Optional） www.wintec.cn Hotline:400 708 9898 IDT800 Bottom View DESCRIPTION Battery Cover IO Ports DESCRIPTION USB 1&2(connect USB mouse & keyboard) DC adapter RJ-45 LAN port USB OTG port (connect U disk) Void Audio Port Cash Drawer1 Port COM1 port(connect PIN pad，printer) www.wintec.cn OTG CD COM1 Hotline:400 708 9898 IDT800 Booting/Shutdown Operation When first booting, install the battery firstly, then insert the 12V power adapter and press the power switch to boot the machine up. To shut down the machine, press the power switch for a while till the shutting down interface appears, then confirm to shut it down or not. 1.Open the battery cover 2. Put the battery inside (Please notice the battery direction). Fix the MSR 1.Fix the MSR www.wintec.cn Hotline:400 708 9898 IDT800 Install the Printer paper 1. Get paper reel prepared. 2. Press the printer open button, then put the scroll into printer. 4.Press the enclosure of the printer. Usage of Wi-Fi On or off Wi-Fi: after booting, enter “Settings” menu, click Wi-Fi button to turn on or off Wi-Fi. Wi-Fi Setting ：Click the access point and enter the password if needed. www.wintec.cn Hotline:400 708 9898 IDT800 Software Testing Click ‘WTIDT800Test’, then do the 4 tests as follows: 1. Click ‘Printer’ to test the printer. 2. Click ‘Cash Drawer’ to test the cash drawer. 3. Click ‘MSR and Keyboard’ to test the magnetic card reader. 4. Click ‘Line Display’ to test the customer display. 5. Click ‘Back’ to exit program. NOTE：The default setting of the interface for customer display is /dev/ttySAC3 with baud rate as 9600bps while for printer and cash drawer it is /dev/ttySAC1 with baud rate as 38400bps. www.wintec.cn Hotline:400 708 9898 IDT800 Trouble Shooting A few common hardware problems and suggested solutions are presented in the table below: PROBLEM Can’t turn on the machine. The MSR doesn’t work. Printer error light blink Unable to connect to the network The date or time is not right. The touch is inaccurate. SOLUTION ① Check the external power supply is normal ,if the adapter connects ② Check the 12v power switch is turned on. ③ Check work state blue LED is light on ① Try another kind of card. ② Check the cable of the MSR. ③ Check if the serial port connecting is correct or not. Check if there is paper or if paper get stuck or not. Check the printer cover is tightly closed. Make sure the cable is no problem, and check if the network cable plugs are properly installed. Change the date or time in OS; Otherwise change the battery. Recalibrate the touch screen. NOTE: Please don’t dismantle the machine without related guide. Please consult your supplier or service provider first if problem can’t be solved. Related technical materials can be download from http://www.wintec.cn. www.wintec.cn Hotline:400 708 9898 IDT800 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. www.wintec.cn Hotline:400 708 9898
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