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Contents
- 1. User manual 1 of 2
- 2. User manual 2 of 2
- 3. Usser manual 2 of 2
User manual 1 of 2
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S9/S10 User Guide V1.0 EN cover_1-4
Lenovo
IdeaPad
S9/S10
User Guide
User Guide
V1.0
V1.0
New World. New Thinking.TM
www.lenovo.com
©Lenovo China 2007
P/N:147001827
Printed in China
MT:4067, 20013
4231, 20015
4187
4068, 20014
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S9/S10 User Guide V1.0 EN cover_2-3
First Edition (April 2008)
Before using this information and the product it supports, be sure to read the following:
• Chapter 6. Safety, Use, and Care Information on page 54.
• Appendix D. Notices on page 102.
•OneKey Rescue System User Guide included in the package with this publication.
Note
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to accept
this Program under these terms, then we provide this Program under the provisions set forth in Commercial
Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR
52.227.14 (Alternate III).
© Copyright Lenovo 2008. All rights reserved.
If your product is not working correctly,
DO NOT RETURN IT TO THE STORE.
For technical assistance, contact a Lenovo support
specialist 24 hours a day by calling toll free 1-877-4
LENOVO (1-877-453-6686).
Additionally, you can find support information and updates
on the Lenovo Web site located at
http://consumersupport.lenovo.com.
* Only for the users from the United States.
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ENERGY STAR model information
ENERGY STAR
®
is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy aimed at saving money and
protecting the environment through energy efficient products and practices.
Lenovo
®
is proud to offer our customers products with an ENERGY STAR
compliant designation. Lenovo computers of the following machine types, if
the ENERGY STAR mark is affixed, have been designed and tested to conform
to the ENERGY STAR 4.0 program requirements for computers.
• 20013, 20015
• 4067, 4231
By using ENERGY STAR compliant products and taking advantage of the
power-management features of your computer, you reduce the consumption
of
electricity. Reduced electrical consumption contributes to potential financial
savings, a cleaner environment, and the reduction of greenhouse gas
emissions.
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For more information about ENERGY STAR, visit
http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of
your day-to-day operations. To help in this endeavor, Lenovo has preset
the following power-management features to take effect when your
computer has been inactive for a specified duration:
To awaken your computer from a Sleep or System Standby mode, press any
key on your keyboard. For more information about these settings, refer to
your Windows Help and Support information system.
Table 1. ENERGY STAR power-management features, by operating system
Windows XP
•Turn off monitor: After 10 minutes
•Turn off hard disks: After 30 minutes
•System standby: After 20 minutes
•System hibernates: After 2 hours
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Explanation of Hard Disk Capacity
Dear user,
While using your computer, you may discover that the nominal hard disk
capacity indicated is somewhat different from the disk capacity
displayed by the operating system. For example, a nominal 80GB hard
disk will appear as less than 80GB in the operating system. This
discrepancy is not an error in hard disk installation nor any other
problem, but a normal phenomenon of computers. This phenomenon is
primarily due to the following reasons:
I. Different standards used by the manufacturer and operating
system when calculating hard disk capacity
Hard disk manufacturers use a radix of 1000, i.e. 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e. 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.
For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) | X × 0.931 G
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If a portion of the hard disk space has been used for some specific purpose,
then the capacity indicated by the operating system will be even less than
X × 0.931 G.
II. A portion of the hard disk space is used for specific purposes
Lenovo computers come with preinstalled OneKey Rescue System, so the
hard disk has a special portion partitioned before delivery, which is used to
store hard disk mirror and OneKey Rescue System program files. The size
of the reserved space for this partition varies according to the model,
operating system and software of the computer. For the sake of safety, this
partition is not evident, which is commonly referred to as a “hidden
partition”.
In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.
For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.
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i
Chapter 1. Getting to Know Your
Computer ...................................... 1
Top View .......................................1
Left-side View ...............................3
Right-side View ............................4
Front View.....................................5
Bottom View..................................6
Chapter 2. Using Your
Computer ...................................... 9
Putting your computer to Stand
by or Shutting It Down................9
Using the Touch Pad..................10
Using the Keyboard ...................11
Using memory cards..................15
Using the Integrated Camera....16
Using the Internet.......................17
Securing your computer............19
Installing Device Drivers...........25
Using battery and AC
adapter .........................................25
Chapter 3. Using external
devices ........................................ 30
Connecting a Universal Serial Bus
(USB) device ................................30
Connecting a PC card device....32
Connecting an external
display..........................................33
Connecting a headphone and
audio device ................................34
Connecting an external
microphone..................................35
Connecting a Bluetooth
device ...........................................36
Chapter 4. Troubleshooting .......37
Frequently Asked Questions ....37
Troubleshooting..........................39
Chapter 5. Getting Help and
Service .........................................49
Getting Help and Service ..........49
Getting Help on the Web...........50
Calling the Customer Support
Center ...........................................50
Getting Help around the
World............................................53
Chapter 6. Safety, Use, and Care
Information ..................................54
Important Safety
Information..................................54
Caring Your Computer..............71
Accessibility and Comfort.........79
Maintenance ................................82
Contents
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ii
Contents
Appendix A. Lenovo Limited
Warranty...................................... 86
Warranty Information ............... 94
Lenovo Warranty Service
Telephone Numbers .................. 97
Appendix B. Customer
Replaceable Units (CRUs) ......... 99
Appendix C. Specifications ..... 100
Specifications ............................ 100
Appendix D. Notices ................ 102
Notices ....................................... 102
Wireless related
information ............................... 105
Electronic Emissions
Notices ....................................... 107
WEEE and Recycling
Statements ................................. 113
EU WEEE Statements .............. 114
Japan Recycling Statements.... 115
Notice for Users in the
U.S.A. ......................................... 117
Notice on Deleting Data from
Your Hard Disk ........................ 117
Trademarks ............................... 119
Index.......................................... 120
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1
Chapter 1. Getting to Know Your Computer
Top View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
* The illustrations in this manual may differ from the actual product.
Integrated camera ............................................................................ 16
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2
Chapter 1. Getting to Know Your Computer
Computer display
The color display with TFT technology provides clear and brilliant text
and graphics.
Power button
Use the Power button to turn on the computer.
Microphone (built-in)
The built-in microphone (with noise reduction) can be used for video
conferencing, voice narration, or simple audio recordings.
OneKey Rescue System button...................................................... 14
Wireless device switch
Use this switch to simultaneously turn on or turn off Wireless LAN
and Bluetooth devices.
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Chapter 1. Getting to Know Your Computer
3
Left-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Fan louvers
The fan louvers allow warm air to exit the computer.
Important:
Make sure that paper, books, clothing, cables or other objects do not block
any of the fan louvers or else overheating of the computer may occur.
AC power adapter jack
Connect the power adapter here to supply power to the computer and
charge the internal battery.
Note:
To prevent damage to the computer and battery pack, use the supplied
AC adapter only.
VGA port ........................................................................................... 33
Multi-media reader slot.................................................................... 21
USB 2.0 port ..................................................................................... 30
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4
Chapter 1. Getting to Know Your Computer
Right-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PCI Express card slot ...................................................................... 32
Headphone jack (external) .............................................................. 47
Microphone jack (external).............................................................. 49
USB 2.0 port ..................................................................................... 30
LAN port............................................................................................ 23
Security keyhole
Your computer comes with a security keyhole. You can purchase a
security cable and lock to fit this keyhole.
Note:
Before purchasing any security product, verify that it is compatible with
this type of security keyhole.
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Chapter 1. Getting to Know Your Computer
5
Front View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
System status indicators
The system status indicators show the current status of your computer.
Speakers
Built-in speakers for rich powerful sound.
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6
Chapter 1. Getting to Know Your Computer
Bottom View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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Chapter 1. Getting to Know Your Computer
7
Battery latch - spring loaded
The spring-loaded battery latch keeps the battery pack secured in
place. When you insert a battery pack, this latch automatically secures
the battery in place. To remove the battery, hold this latch in the
unlocked position.
Battery pack ..................................................................................... 28
Battery latch - manual
The manual battery latch is used to keep the battery pack secured.
Move the manual battery latch to the unlocked position to insert or
remove the battery pack. Move the manual latch to the locked position
after inserting the battery pack.
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8
Chapter 1. Getting to Know Your Computer
Hard Disk Drive/Memory (RAM) compartment
Hard Disk Drive
The hard disk drive is secured in a compartment.
Important:
Do not disassemble or replace the hard disk drive by yourself! If
you do need to, ask a Lenovo authorized service center or dealer to
disassemble or replace it.
Memory (RAM) compartment
The memory compartment provides expansion capabilities for
additional memory. The BIOS automatically detects the amount of
memory in the system and configures CMOS accordingly during
the Power-On Self-Test (POST) process. There is no hardware or
software (including BIOS) setup required after the memory is
installed.
Note:
Only purchase expansion modules from authorized retailers of this
computer to ensure maximum compatibility and reliability.
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9
Chapter 2. Using Your Computer
Putting your computer to Stand by or Shutting It Down
- - -
When you finish working with your computer, you can put it to stand by or
shut it down.
The computer with SSD hard disk drive do not support sleep mode function.
Putting your computer to Stand By
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep, you can quickly wake it and bypass the startup process.
To put the computer to sleep, do one of the following.
Click Start and select Stand By from Turn Off Computer.
Press Fn + F1.
Warning:
Wait until the power indicator light starts blinking (indicating that the computer
is in Stand By) before you move your computer. Moving your computer while
the hard disk is spinning can damage the hard disk, causing loss of data.
To wake the computer, press the power button.
Shutting Down Your computer
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click
Start
and select
Tu rn Off
from Turn Off
Computer.
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10
Chapter 2. Using Your Computer
Using the Touch Pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The touch pad consists of a pad and two click buttons at the bottom of
the keyboard. To move the cursor on the screen, slide your fingertip
over the pad in the direction in which you want the cursor to move. The
functions of the left and right click buttons correspond to those of
the left and right mouse buttons on a conventional mouse.
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Chapter 2. Using Your Computer
11
Note:
You can also attach and use a USB mouse through the USB connector.
For details, see “Connecting a Universal Serial Bus (USB) device” on
page 30.
Using the Keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer has a numeric keypad and function keys incorporated in
the standard keyboard.
Numeric Keypad
The keyboard has keys that, when enabled, work as a 10-key numeric
keypad.
To enable or disable the numeric keypad, press Fn+F7.
* The illustrations in this manual may differ from the actual product.
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12
Chapter 2. Using Your Computer
Function Key Combinations
Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold the Fn key ; then press one
of the function keys .
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Chapter 2. Using Your Computer
13
The following describes the features of each function key.
Fn + F1: Put your computer in sleep mode.
Fn + F2: Turn off/on the LCD screen.
Fn + F3: Shift to other connected display devices.
Fn + F5: Enable/disable the built-in wireless device feature.
Fn + F6: Enable/disable the touch pad.
Fn + F7/NmLk: Enable/disable the Numeric keypad.
Fn + F8/ScrLk: Enable/disable Scroll Lock.
Fn + up/down arrow: Increase/decrease display brightness.
Fn + right/left arrow: Increase/decrease computer volume.
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14
Chapter 2. Using Your Computer
OneKey Rescue System button
Press the OneKey Rescue System button to enter the main interface of
OneKey Rescue System while the power is off.
Attention:
When you press OneKey Rescue System button to turn on the computer,
please ensure that your computer is not connected with other peripherals
(such as USB storage device, etc.), otherwise the system may not operate
properly.
For details, see OneKey Rescue System User Guide.
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Chapter 2. Using Your Computer
15
Using memory cards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer comes with one Multi-media Reader slot used to insert a
memory card, such as an SD Card, a Multi-media Card, a Memory Stick or
a Memory Stick pro card.
Note:
Only use the memory card listed above; for more information about the
usage, read the instructions shipped with the memory card.
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16
Chapter 2. Using Your Computer
Inserting a memory card
Gently slide the memory card with the arrow facing upward and pointing
toward the Multi-media reader slot. Slide until it clicks into place.
Removing a memory card
1Push the memory card until you hear a click.
2Gently pull the memory card out of the Multi-media reader slot.
Using the Integrated Camera - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
With the built-in camera, you can take photos or movies and use with various
applications, such as EasyCapture, MSN or Yahoo! Messenger, and so on.
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Chapter 2. Using Your Computer
17
Using the Internet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer comes with LAN port for high-speed DSL/cable modem
connection and local area network (LAN), wireless LAN for wireless
connection.
Using LAN port
The LAN port supports a standard RJ-45 connector, and allows you to
connect the computer to a high-speed DSL/cable modem connection and
local area network (LAN).
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18
Chapter 2. Using Your Computer
Attention:
As the voltage of a telephone connection is higher than that of a network,
do not attempt to connect a telephone cable to the LAN port or else a short
circuit of the computer might occur.
Using wireless LAN
An isotropic antenna system is built into the display for optimal reception,
enabling wireless communication wherever you are.
To enable wireless communications, do the following;
1Press the Wireless device switch.
2Press Fn + F5.
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Chapter 2. Using Your Computer
19
Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section provides information about how to help protect your
computer from theft and unauthorized use.
Attaching a Security Lock (Optional)
You can attach a security lock to your computer to help prevent it from
being removed without your permission.
Attach a security lock to the keyhole of the computer; then secure the chain
on the lock to a stationary object. Refer to the instructions shipped with the
security lock.
Refer to the “Right-side View” on page 4 for the location of the security
keyhole.
Note:
You are responsible for evaluating, selecting, and implementing the locking
devices and security features. Lenovo makes no comments, judgements, or
warranties about the function, quality, or performance of locking devices
and security features.
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20
Chapter 2. Using Your Computer
Using Passwords
Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen
each time you power on the computer. Enter your password at the prompt.
The computer cannot be used unless you enter the correct password.
Make sure that only authorized individuals access your computer.
Establishing different kinds of passwords requires that other possible users
know the proper passwords in order to access your computer or your data.
Two passwords might be needed for your computer: the Supervisor
password, and the User password. When the Supervisor password is set,
only the Supervisor password entitles you full control of the computer.
Supervisor password
With a Supervisor password, you can get full control of the computer. It
also can be used as a power-on password if Password on boot is set to
Enabled. Also, when you enter the BIOS Setup Utility with a Supervisor
password, you are entitled to set all of the options.
User password
If a User password is set and Password on boot is set to Enabled, a
password prompt appears when you turn on the computer.
Unauthorized users cannot get access to configuration data. You can also
use the User password to enter the BIOS Setup Utility, but only a part of
the options can be set. User password can not be set if Supervisor
password is not set.
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Chapter 2. Using Your Computer
21
Note:
If you set passwords through the BIOS Setup Utility and put your
computer into sleep mode by pressing Fn + F1, the following describes the
behavior of the computer when you bring it out of sleep mode:
You are prompted to enter the Windows log-on password rather than the
User password to resume operation.
To set a Supervisor Password:
Only a system administrator is able to perform this procedure.
1Turn on your computer. Press F2, while the initial screen is displayed.
The BIOS Setup Utility screen opens.
2Select Security, using the cursor directional keys.
3Select Set Supervisor Password, and press the Enter key. The Set
Supervisor Password window opens.
4Choose your Supervisor password, which can be from one to eight
alphanumeric characters in any combination. Type it in the Enter New
Password field.
5Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
6Commit your password to memory, and press the Enter key.
7Press F10 to exit.
8Select OK in the Setup Confirmation window.
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22
Chapter 2. Using Your Computer
Changing or Removing the Supervisor Password
To change the password, do the following:
1Select Set Supervisor Password, and press the Enter key. The Set
Supervisor Password window opens.
2Select Enter Current Password and type in the correct password. Then
press Enter key once to move to Enter New Password field, type a new
supervisor password in.
3Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
4Commit your password to memory, and press the Enter key.
To remove password, do the following:
1Select Set Supervisor Password, and press the Enter key.
2Select Enter Current Password and type in the correct password, and
press the Enter key thrice.
Note:
Make sure the Password on boot is set to Enabled if you need the
password protection at power on.
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Chapter 2. Using Your Computer
23
To set a User Password:
1Turn on your computer. Press F2, while the initial screen is displayed.
The BIOS Setup Utility screen opens.
2Select Security, using the cursor directional keys.
3Select Set User Password, and press the Enter key. The Set User
Password window opens.
4Choose your user password, which can be from one to eight
alphanumeric characters in any combination. Type it in the Enter New
Password field.
5Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
6Commit your password to memory, and press the Enter key.
7Press F10 to exit.
8Select OK in the Setup Confirmation window.
Note:
You can set the User Password only when the Supervisor Password has
been set.
Changing or Removing the User Password
To change the password, do the following:
1Select Set User Password, and press the Enter key. The Set User
Password window opens.
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24
Chapter 2. Using Your Computer
2Type correct password in the Enter Current Password field. Then
press Enter key once to move to the Enter New Password field, type a
new user password in.
3Press the Enter key once to move to the Confirm New Password field.
Retype the password you just entered to verify it.
4Commit your password to memory, and press the Enter key.
To remove the password, do the following:
1Select Set User Password, and press the Enter key.
2Type correct user password in Enter Current Password, and press
Enter key thrice.
Note:
Make sure the Password on boot is set to Enabled if you need the
password protection at power on.
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Chapter 2. Using Your Computer
25
Installing Device Drivers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. Lenovo provides
all drivers that you need in your Disk “D:”.
Notes:
Most installations require a reboot to update the driver, otherwise the
system’s stability and audio or video effect may be compromised, or you
even have to reinstall the operating system.
Using battery and AC adapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
When you need to use your computer away from electrical outlets, you
depend on battery power to keep your computer running. Different
computer components consume power at different rates. The more you use
the power-intensive components, the faster you consume battery power.
Your Computer Batteries
Your computer batteries enable you to do more, save more, and spend
more time unplugged. Mobility has revolutionized business by enabling
you to take your work wherever you go. With your computer batteries, you
will be able to work longer without being tied to an electrical outlet.
Note:
The operating system may run slower when using the battery mode.
Attention:
Any use of the battery other than the original or Lenovo battery will result
in“burning” or “fire”.
Dispose of the used battery depending on the instructions.
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Chapter 2. Using Your Computer
Checking Battery Status
You can determine the percentage of battery power remaining by using
Windows Power options.
The rate at which you use battery power determines how long you can use
the battery of your computer between charges. As each computer user has
different habits and needs, it is difficult to predict how long a battery
charge will last. There are two main factors:
The amount of energy stored in the battery when you begin to work.
The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.
Using the AC Adapter
The power to run your computer can come either from the lithium-ion (Li-
ion) battery pack provided with it, or from AC power through the AC
adapter. While you use AC power, the battery charges automatically.
The AC adapter that comes with your computer has two basic components:
1
The transformer pack that converts AC power for use with the computer.
2
The power cord that plugs into the AC outlet and into the transformer pack.
Attention:
Using an improper power cord could cause severe damage to your computer.
To use the AC adapter, do the following. Be sure to take these steps in the
order in which they are given here.
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Chapter 2. Using Your Computer
27
1Connect the power cord to the transformer pack.
2Plug the power cord into an electrical outlet.
3Connect the AC adapter to the AC power adapter jack of the computer.
You can check the status of your battery at any time by looking at the
battery meter at the bottom of your display.
Notes:
When you do not use the AC adapter, disconnect it from the electrical outlet.
Do not wrap the power cord tightly around the AC power transformer
pack when it is connected to the transformer.
You can charge the battery when the AC adapter is connected to the
computer and the battery is installed. You need to charge it in any of the
following conditions:
When you purchase a new battery
If the battery status indicator (amber) starts blinking
If the battery has not been used for a long time
Before you charge the battery, make sure that its temperature is at least 10
degrees Celsius (50 degrees Fahrenheit).
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Chapter 2. Using Your Computer
Charging the Battery
When you check the battery status and find that the battery is low, you
need to charge the battery or replace it with a charged battery.
If an AC outlet is convenient, first, connect the power cord to the
transformer pack; second, plug the power cord into an electrical outlet; and
then connect the AC adapter to the power jack of the computer.
The charging time is affected by the physical environment.
Note:
To increase the life of the battery, the computer does not start recharging
the battery if the remaining power is no less than 95 percent.
Handling the Battery
Danger:
Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid leakage from the
battery pack.
A battery pack other than the one specified by Lenovo, or a disassembled
or modified battery pack is not covered by the warranty.
Danger:
If the rechargeable battery pack is incorrectly replaced, there is danger of an
explosion. The battery pack contains a small amount of harmful
substances. To avoid possible injury:
Replace only with a battery of the type recommended by Lenovo.
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Chapter 2. Using Your Computer
29
Keep the battery pack away from fire.
Do not expose the battery pack to water or rain.
Do not attempt to disassemble the battery pack.
Do not short-circuit the battery pack.
Keep the battery pack away from children.
Danger:
Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.
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Chapter 3. Using external devices
Your computer has many built-in features and connection capabilities.
Attention:
Do not connect or disconnect any external device cables other than USB and
1394 cables while the computer power is on; otherwise, you might damage
your computer. To avoid possible damage to attached devices, wait at least
five seconds after the computer is shut down to disconnect external devices.
Connecting a Universal Serial Bus (USB) device - - - - - -
Your computer comes with two Universal Serial Bus compatible with USB 2.0 or
USB 1.1 devices such as a keyboard, mouse, camera, hard disk drive, printer, and
scanner. USB allows devices to be connected and disconnected without rebooting
the computer (hot swapping), and allows specific classes of hardware to be used
without requiring individual device drivers to be installed.
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Chapter 3. Using external devices
31
Attention:
When using high power consumption USB device such as USB ODD, use
external device power adapter. Otherwise, it will cause the device unable to
be recognized and used, or system shut down.
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Chapter 3. Using external devices
Connecting a PC card device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer comes with PCI Express card slot used for connecting PC
card devices that are compatible with the PCI Express card interface.
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Chapter 3. Using external devices
33
Connecting an external display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
You can connect an external display to your computer, such as a VGA
monitor.
Connecting a VGA monitor
You can connect a VGA monitor by using a VGA port. To connect a VGA
monitor, plug the display cable to VGA port on your computer. To shift to
other connected display devices, press Fn + F3.
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Chapter 3. Using external devices
Connecting a headphone and audio device - - - - - - - - - - - - - - - - -
Your computer comes with one headphone jack used for connecting
headphones, speakers, and audio devices.
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Chapter 3. Using external devices
35
Connecting an external microphone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer comes with one external microphone jack used for
connecting external microphone.
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Chapter 3. Using external devices
Connecting a Bluetooth device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your computer can connect to and transfer data wirelessly to Bluetooth
devices, such as computers, PDAs, and cell phones.
Enabling Bluetooth communications
1Press the Wireless device switch latch to the right.
2Press Fn +F5.
Note:
When you do not need to use the Bluetooth function, turn it off to save
battery power.
For details on connecting a Bluetooth device, please refer to Bluetooth
device’s manual.
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Chapter 4. Troubleshooting
Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the package with
your computer, see Lenovo IdeaPad S9/S10 Setup Poster.
What safety precautions should I follow when using my computer?
See “Chapter 6. Safety, Use, and Care Information“ for detailed
information about safety.
How can I prevent problems with my computer?
See “Chapter 6. Safety, Use, and Care Information” on page 54 of this
guide. More tips can be found in Chapter 1 and 2.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.
See “Appendix B. Customer Replaceable Units (CRUs)” on page 99 of
this guide.
My computer is not operating properly.
Study the relevant information in Chapter 2.
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Chapter 4. Troubleshooting
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see OneKey Rescue
System User Guide.
How can I contact the Customer Support Center?
See “Chapter 5. Getting Help and Service” on page 49 of this Guide. For
the phone numbers of the Customer Support Center nearest to you, See
“Lenovo Warranty Service Telephone Numbers” on page 97.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix A. Lenovo Limited
Warranty” on page 86.
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Chapter 4. Troubleshooting
39
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you do not find your problem here, see Chapter 2. The following section only
describes problems that might prevent you from accessing the comprehensive
information in Chapter 2.
Display Problems
When I turn on the computer, nothing appears on the screen.
Note:
If you are using an external monitor, See “Computer Screen Problems” on
page 43.
If a user password is set, enter the correct password and press Enter.
If the user password prompt does not appear, the brightness level
might be set to minimum brightness. Adjust the brightness level by
pressing Fn + .
If the screen still remains blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and the power cord is
plugged into a working electrical outlet.
- The computer power is on. (Press the power button again for
confirmation.)
If these items are properly set, and the screen remains blank, have the
computer serviced.
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Chapter 4. Troubleshooting
When I turn on the computer, only a white cursor appears on a blank
screen.
Restore backed-up files to your Windows environment or the entire
contents of your hard disk to the original factory contents using OneKey
Recovery. If you still see only the cursor on the screen, have the computer
serviced.
My screen goes blank while the computer is on.
Your screen saver or power management may be enabled. Do one of the
following to exit from the screen saver or to resume from sleep or
hibernation mode:
Touch the touch pad.
Press any key.
Press the power button.
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Chapter 4. Troubleshooting
41
A Password Problem
I forgot my password.
If you forgot your user password, you must take your computer to a
Lenovo authorized servicer or a marketing representative to have the
password canceled.
If you forget your supervisor password, Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system
board replaced. Proof of purchase is required, and a fee will be charged
for parts and service.
Keyboard Problems
A number appears when you enter a letter.
The numeric lock function is on. To disable it, press Fn + Insert.
All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the
computer.
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Chapter 4. Troubleshooting
Sleep or Hibernation Problems
The computer enters sleep mode unexpectedly.
If the processor overheats, the computer automatically enters sleep mode
to allow the computer to cool and to protect the processor and other
internal components. Check the settings for sleep mode.
The computer enters sleep mode (the sleep indicator turns on)
immediately after Power-on self-test (POST).
Make sure that:
The battery is charged.
The operating temperature is within the acceptable range. See
“Specifications” on page 100.
If the battery is charged and the temperature is within range, have the
computer serviced.
The critical low-battery error message appears, and the computer
immediately turns off.
The battery power is getting low. Connect the AC adapter to the
computer, or replace the battery with a fully charged one.
The computer does not return from sleep mode and the computer
does not work.
If the computer does not return from sleep mode, it may have entered
hibernation mode automatically because the battery is depleted.
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43
If your computer is in sleep mode. Connect the AC adapter to the
computer; then press any key or the power button.
If the sleep indicator is off, your computer is in hibernation mode or
power-off state. Connect the AC adapter to the computer; then press
the power button to resume operation.
If the system still does not return from sleep mode, your system has
stopped responding, and you cannot turn off the computer; reset the
computer. Unsaved data may be lost. To reset the computer, press and
hold the Power button for 4 seconds or more. If the computer is still not
reset, remove the AC adapter and the battery.
Computer Screen Problems
The screen is blank.
Do the following:
If you are using the AC adapter, or using the battery, and the battery
status indicator is on (is blue), press Fn + to make the screen
brighter.
If the Power indicator is in blinking blue, press any key or the Power
button to resume from the sleep mode.
If you still have the problem, do the Solution in the following problem
“The screen is unreadable or distorted.”
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Chapter 4. Troubleshooting
The screen is unreadable or distorted.
Make sure that:
The display device driver is installed correctly.
The screen resolution and color quality are correctly set.
The monitor type is correct.
To check these settings, do as follows:
1Right-click on the desktop, and select Personalize from the popup
menu.
2Click Display Settings and check whether the screen resolution and
color quality are correctly set.
3Click the Advanced Settings button.
4Click the Adapter tab.
5Make sure that the correct device driver name is shown in the
adapter information window.
Note:
The device driver name depends on the video chip that has been
installed on your computer.
6
Click the
Properties
button. If you are prompted for an administrator
password or confirmation, enter the password or provide
confirmation. Check the “Device status” box and make sure the
device is working properly. If not, click the
Troubleshoot
button
.
7Click the Monitor tab.
8Make sure the information is correct.
9Click the Properties button or the Troubleshoot button.
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45
Incorrect characters appear on the screen.
Did you install the operating system or application program correctly? If
they are installed and configured correctly, have the computer serviced.
Missing, discolored, or bright dots appear on the screen every time
you turn on your computer.
This is an intrinsic characteristic of the TFT technology. Your computer’s
display contains multiple thin-film transistors (TFTs). A small number of
missing, discolored, or bright dots on the screen might exist all the time.
A message, “Unable to create overlay window,” appears when you
try to start DVD playback.
-or-
You get poor or no playback while running video playback, DVD
playback, or game applications.
Do either of the following:
If you are using 32-bit color mode, change the color depth to 16-bit
mode.
If you are using a desktop size of 1024×768 or larger, reduce the
desktop size and the color depth.
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Chapter 4. Troubleshooting
Sound Problems
No sound can be heard from the speaker even when the volume is
turned up.
Make sure that:
The Mute function is off.
The headphone jack is not used.
Speakers is selected as a playback device.
Battery Problems
The battery cannot be fully charged by the power-off method in the
standard charge time for your computer.
For details, See “Checking Battery Status” in Chapter 2.
Your computer shuts down before the battery status indicator shows
empty.
-or-
Your computer operates after the battery status indicator shows
empty.
Discharge and recharge the battery.
The operating time for a fully charged battery is short.
For details, See “Handling the Battery” in Chapter 2.
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Chapter 4. Troubleshooting
47
The computer does not operate with a fully charged battery.
The surge protector in the battery might be active. Turn off the computer
for one minute to reset the protector; then turn on the computer again.
The battery does not charge.
For details, See “Handling the Battery” in Chapter 2.
A Hard Disk Drive Problem
The hard disk drive does not work.
In the Boot menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the Boot Order correctly.
A Startup Problem
The Microsoft® Windows operating system does not start.
Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see
OneKey Rescue System User Guide
.
Other Problems
Your computer does not respond.
To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
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Chapter 4. Troubleshooting
Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
The computer does not start from a device you want.
See the Boot menu of the BIOS Setup Utility. Make sure that the startup
sequence in the BIOS Setup Utility is set so that the computer starts from
the device you want.
Also make sure that the device from which the computer starts is
enabled. In the Boot menu in the BIOS Setup Utility, make sure that the
device is included in the “Boot Order” list.
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49
Chapter 5. Getting Help and Service
Getting Help and Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you need help, service, technical assistance, or just want more
information about Lenovo computers, you will find a wide variety of
sources available from Lenovo to assist you. This section contains
information about where to go for additional information about Lenovo
computers, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers
Up and Running technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preinstalled Microsoft Windows
product.
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Chapter 5. Getting Help and Service
Getting Help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com.
You can find support information for your Lenovo IdeaPadTM computer at
http://consumersupport.lenovo.com. Research this Web site to learn how
to solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.
Calling the Customer Support Center - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the Customer Support Center. The following services are available
during the warranty period:
Proble determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action
is necessary to fix the problem.
Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.
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51
Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.
The following items are not covered:
Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com,
and click Warranty, then follow the instructions on the screen.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain warranty
service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:
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Chapter 5. Getting Help and Service
Machine Type and Model
Serial numbers of your computer, monitor, and other components, or
your proof of purchase
Description of the problem
Hardware and software configuration information for your system
The telephone numbers for your Customer Support Center location are
located in “Appendix A. Lenovo Limited Warranty” on page 86.
Note:
Telephone numbers are subject to change without notice. For the latest list
of Customer Support Center telephone numbers and hours of operation,
visit the Support Web site at
http://consumersupport.lenovo.com. If the number for your country or
region is not listed, contact your Lenovo reseller or Lenovo marketing
representative.
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53
Getting Help around the World - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com, click Warranty, and follow the
instructions on the screen.
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Chapter 6. Safety, Use, and Care Information
Important Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This information can help you safely use your notebook personal
computer. Follow and retain all information included with your computer.
The information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, See
“Appendix A. Lenovo Limited Warranty” on page 86.
Customer safety is important. Our products are developed to be safe and
effective. However, personal computers are electronic devices. Power
cords, power adapters, and other features can create potential safety risks
that can result in physical injury or property damage, especially if misused.
To reduce these risks, follow the instructions included with your product,
observe all warnings on the product and in the operating instructions, and
review the information included in this document carefully. By carefully
following the information contained in this document and provided with
your product, you can help protect yourself from hazards and create a safer
computer work environment.
Note:
This information includes references to power adapters and batteries. In
addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a product,
this information applies to your product. In addition, computer products
contain a coin-sized internal battery that provides power to the system
clock even when the computer is unplugged, so the battery safety
information applies to all computer products.
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Chapter 6. Safety, Use, and Care Information
55
Conditions That Require Immediate Action
Products can become damaged due to misuse or neglect. Some product
damage is serious enough that the product should not be used again until it
has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner.
Or, they might indicate a potential safety issue. However, do not take risks
or attempt to diagnose the situation yourself. Contact the Customer
Support Center for further guidance. For a list of Service and Support
phone numbers, see http://consumersupport.lenovo.com.
Frequently inspect your computer and its components for damage or wear
or signs of danger. If you have any question about the condition of a
component, do not use the product. Contact the Customer Support Center
or the product manufacturer for instructions on how to inspect the product
and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if
you have any safety concerns with your product, stop using the product
and unplug it from the power source and telecommunication lines until
you can speak to the Customer Support Center for further guidance.
Power cords, plugs, power adapters, extension cords, surge protectors,
or power supplies that are cracked, broken, or damaged.
Signs of overheating, smoke, sparks, or fire.
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Chapter 6. Safety, Use, and Care Information
Damage to a battery (such as cracks, dents, or creases), discharge from a
battery, or a buildup of foreign substances on the battery.
A cracking, hissing, or popping sound, or strong odor that comes from
the product.
Signs that liquid has been spilled or an object has fallen onto the
computer product, the power cord, or power adapter.
The computer product, power cord, or power adapter has been exposed
to water.
The product has been dropped or damaged in any way.
The product does not operate normally when you follow the operating
instructions.
Note:
If you notice these conditions with a product (such as an extension
cord) that is not manufactured for or by Lenovo, stop using that
product until you can contact the product manufacturer for further
instructions, or until you get a suitable replacement.
Safety Guidelines
Always observe the following precautions to reduce the risk of injury
and property damage.
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Chapter 6. Safety, Use, and Care Information
57
Service and Upgrades
Attention:
Do not attempt to service a product yourself unless instructed to do so
by the Customer Support Center or your documentation. Only use a
service provider who is approved to repair your particular product.
Note:
Some computer parts can be upgraded or replaced by the customer.
Upgrades typically are referred to as options. Replacement parts
approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with
instructions when it is appropriate for customers to install options or
replace CRUs. You must closely follow all instructions when installing
or replacing parts. The Off state of a power indicator does not
necessarily mean that voltage levels inside a product are zero. Before
you remove the covers from a product equipped with an ac power
cord, always make sure that the power is turned off and that the
product is unplugged from any power source. For more information
on CRUs, See “Appendix B. Customer Replaceable Units (CRUs)” on
page 99. If you have any questions or concerns, contact the Customer
Support Center.
Although there are no moving parts in your computer after the power
cord has been disconnected, the following warnings are required for
your safety.
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