Quanta Computer FL Notebook Computer User Manual 4067XXXX X 0 9 A Z or blank
Quanta Computer Inc Notebook Computer 4067XXXX X 0 9 A Z or blank
Contents
- 1. User manual 1 of 2
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User manual 1 of 2
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| Document Description | User manual 1 of 2 |
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| Date Submitted | 2008-08-17 00:00:00 |
| Date Available | 2008-10-05 00:00:00 |
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S9/S10 User Guide V1.0 EN cover_1-4 www.lenovo.com ©Lenovo China 2007 New World. New Thinking.TM Lenovo IdeaPad S9/S10 User Guide V1.0 MT:4067, 20013 4068, 20014 4231, 20015 4187 P/N:147001827 Printed in China S9/S10 User Guide V1.0 EN cover_2-3 Note Before using this information and the product it supports, be sure to read the following: • Chapter 6. Safety, Use, and Care Information on page 54. • Appendix D. Notices on page 102. • OneKey Rescue System User Guide included in the package with this publication. If your product is not working correctly, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). First Edition (April 2008) © Copyright Lenovo 2008. All rights reserved. U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14 (Alternate III). Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com. * Only for the users from the United States. S9-S10 User Guide V1.0_en.book Page 1 Wednesday, July 23, 2008 5:53 PM ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo® is proud to offer our customers products with an ENERGY STAR compliant designation. Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR 4.0 program requirements for computers. • 20013, 20015 • 4067, 4231 By using ENERGY STAR compliant products and taking advantage of the power-management features of your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. S9-S10 User Guide V1.0_en.book Page 2 Wednesday, July 23, 2008 5:53 PM For more information about ENERGY STAR, visit http://www.energystar.gov. Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1. ENERGY STAR power-management features, by operating system Windows XP • Turn off monitor: After 10 minutes • Turn off hard disks: After 30 minutes •System standby: After 20 minutes • System hibernates: After 2 hours To awaken your computer from a Sleep or System Standby mode, press any key on your keyboard. For more information about these settings, refer to your Windows Help and Support information system. S9-S10 User Guide V1.0_en.book Page 3 Wednesday, July 23, 2008 5:53 PM Explanation of Hard Disk Capacity Dear user, While using your computer, you may discover that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 80GB hard disk will appear as less than 80GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon of computers. This phenomenon is primarily due to the following reasons: I. Different standards used by the manufacturer and operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000, i.e. 1G = 1,000MB, 1MB = 1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity, operating systems use a radix of 1024, i.e. 1GB = 1,024MB, 1MB = 1,024KB, 1KB = 1,024 bytes. The standard adopted by your computer is that of the hard disk manufacturers. Since the standards adopted by the hard disk manufacturer and operating system are different, the hard disk capacity displayed by the operating system will be different from the nominal hard disk capacity. For example, if the hard disk is nominally X G, even when it is completely empty, the capacity displayed by the operating system will be: X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) | X × 0.931 G S9-S10 User Guide V1.0_en.book Page 4 Wednesday, July 23, 2008 5:53 PM If a portion of the hard disk space has been used for some specific purpose, then the capacity indicated by the operating system will be even less than X × 0.931 G. II. A portion of the hard disk space is used for specific purposes Lenovo computers come with preinstalled OneKey Rescue System, so the hard disk has a special portion partitioned before delivery, which is used to store hard disk mirror and OneKey Rescue System program files. The size of the reserved space for this partition varies according to the model, operating system and software of the computer. For the sake of safety, this partition is not evident, which is commonly referred to as a “hidden partition”. In addition, after the hard disk is partitioned or formatted, the system will assign a certain amount of hard disk space for the system files. For the above reasons, the available hard disk space indicated by the operating system is always less than the computer’s nominal hard disk capacity. S9-S10 User Guide V1.0_en.book Page i Wednesday, July 23, 2008 5:53 PM Contents Chapter 1. Getting to Know Your Computer ...................................... 1 Top View .......................................1 Left-side View ...............................3 Right-side View ............................4 Front View.....................................5 Bottom View..................................6 Chapter 2. Using Your Computer ...................................... 9 Putting your computer to Stand by or Shutting It Down................9 Using the Touch Pad..................10 Using the Keyboard ...................11 Using memory cards..................15 Using the Integrated Camera....16 Using the Internet.......................17 Securing your computer............19 Installing Device Drivers...........25 Using battery and AC adapter .........................................25 Chapter 3. Using external devices ........................................ 30 Connecting a Universal Serial Bus (USB) device ................................30 Connecting a PC card device....32 Connecting an external display..........................................33 Connecting a headphone and audio device ................................34 Connecting an external microphone..................................35 Connecting a Bluetooth device ...........................................36 Chapter 4. Troubleshooting .......37 Frequently Asked Questions ....37 Troubleshooting..........................39 Chapter 5. Getting Help and Service .........................................49 Getting Help and Service ..........49 Getting Help on the Web...........50 Calling the Customer Support Center ...........................................50 Getting Help around the World............................................53 Chapter 6. Safety, Use, and Care Information ..................................54 Important Safety Information..................................54 Caring Your Computer..............71 Accessibility and Comfort.........79 Maintenance ................................82 S9-S10 User Guide V1.0_en.book Page ii Wednesday, July 23, 2008 5:53 PM Contents Appendix A. Lenovo Limited Warranty...................................... 86 Warranty Information ............... 94 Lenovo Warranty Service Telephone Numbers .................. 97 Appendix B. Customer Replaceable Units (CRUs) ......... 99 Appendix C. Specifications ..... 100 Specifications ............................ 100 Appendix D. Notices ................ 102 Notices ....................................... 102 Wireless related information ............................... 105 Electronic Emissions Notices ....................................... 107 WEEE and Recycling Statements ................................. 113 EU WEEE Statements .............. 114 Japan Recycling Statements.... 115 Notice for Users in the U.S.A. ......................................... 117 Notice on Deleting Data from Your Hard Disk ........................ 117 Trademarks ............................... 119 Index .......................................... 120 ii S9-S10 User Guide V1.0_en.book Page 1 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Top View ------------------------------------------------------------------------------------------ * The illustrations in this manual may differ from the actual product. Integrated camera ............................................................................ 16 S9-S10 User Guide V1.0_en.book Page 2 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Computer display The color display with TFT technology provides clear and brilliant text and graphics. Power button Use the Power button to turn on the computer. Microphone (built-in) The built-in microphone (with noise reduction) can be used for video conferencing, voice narration, or simple audio recordings. OneKey Rescue System button...................................................... 14 Wireless device switch Use this switch to simultaneously turn on or turn off Wireless LAN and Bluetooth devices. S9-S10 User Guide V1.0_en.book Page 3 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Left-side View ----------------------------------------------------------------------------- Fan louvers The fan louvers allow warm air to exit the computer. Important: Make sure that paper, books, clothing, cables or other objects do not block any of the fan louvers or else overheating of the computer may occur. AC power adapter jack Connect the power adapter here to supply power to the computer and charge the internal battery. Note: To prevent damage to the computer and battery pack, use the supplied AC adapter only. VGA port ........................................................................................... 33 Multi-media reader slot.................................................................... 21 USB 2.0 port ..................................................................................... 30 S9-S10 User Guide V1.0_en.book Page 4 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Right-side View ------------------------------------------------------------------------- b c PCI Express card slot ...................................................................... 32 Headphone jack (external) .............................................................. 47 Microphone jack (external).............................................................. 49 USB 2.0 port ..................................................................................... 30 LAN port............................................................................................ 23 Security keyhole Your computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole. Note: Before purchasing any security product, verify that it is compatible with this type of security keyhole. S9-S10 User Guide V1.0_en.book Page 5 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Front View -------------------------------------------------------------------------------------- System status indicators The system status indicators show the current status of your computer. Speakers Built-in speakers for rich powerful sound. S9-S10 User Guide V1.0_en.book Page 6 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Bottom View --------------------------------------------------------------------------------a S9-S10 User Guide V1.0_en.book Page 7 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Battery latch - spring loaded The spring-loaded battery latch keeps the battery pack secured in place. When you insert a battery pack, this latch automatically secures the battery in place. To remove the battery, hold this latch in the unlocked position. Battery pack ..................................................................................... 28 Battery latch - manual The manual battery latch is used to keep the battery pack secured. Move the manual battery latch to the unlocked position to insert or remove the battery pack. Move the manual latch to the locked position after inserting the battery pack. S9-S10 User Guide V1.0_en.book Page 8 Wednesday, July 23, 2008 5:53 PM Chapter 1. Getting to Know Your Computer Hard Disk Drive/Memory (RAM) compartment Hard Disk Drive The hard disk drive is secured in a compartment. Important: Do not disassemble or replace the hard disk drive by yourself! If you do need to, ask a Lenovo authorized service center or dealer to disassemble or replace it. Memory (RAM) compartment The memory compartment provides expansion capabilities for additional memory. The BIOS automatically detects the amount of memory in the system and configures CMOS accordingly during the Power-On Self-Test (POST) process. There is no hardware or software (including BIOS) setup required after the memory is installed. Note: Only purchase expansion modules from authorized retailers of this computer to ensure maximum compatibility and reliability. S9-S10 User Guide V1.0_en.book Page 9 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Putting your computer to Stand by or Shutting It Down --When you finish working with your computer, you can put it to stand by or shut it down. The computer with SSD hard disk drive do not support sleep mode function. Putting your computer to Stand By If you will be away from your computer for only a short time, put the computer to sleep. When the computer is in sleep, you can quickly wake it and bypass the startup process. To put the computer to sleep, do one of the following. Click Start and select Stand By from Turn Off Computer. Press Fn + F1. Warning: Wait until the power indicator light starts blinking (indicating that the computer is in Stand By) before you move your computer. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data. To wake the computer, press the power button. Shutting Down Your computer If you are not going to use your computer for a day or two, shut it down. To shut down your computer, click Start and select Turn Off from Turn Off Computer. S9-S10 User Guide V1.0_en.book Page 10 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Using the Touch Pad -----------------------------------------------------------------The touch pad consists of a pad and two click buttons at the bottom of the keyboard. To move the cursor on the screen, slide your fingertip over the pad in the direction in which you want the cursor to move. The functions of the left and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse. 10 S9-S10 User Guide V1.0_en.book Page 11 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Note: You can also attach and use a USB mouse through the USB connector. For details, see “Connecting a Universal Serial Bus (USB) device” on page 30. Using the Keyboard --------------------------------------------------------------------Your computer has a numeric keypad and function keys incorporated in the standard keyboard. Numeric Keypad The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F7. * The illustrations in this manual may differ from the actual product. 11 S9-S10 User Guide V1.0_en.book Page 12 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Function Key Combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold the Fn key ; then press one of the function keys . 12 S9-S10 User Guide V1.0_en.book Page 13 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer The following describes the features of each function key. Fn + F1: Put your computer in sleep mode. Fn + F2: Turn off/on the LCD screen. Fn + F3: Shift to other connected display devices. Fn + F5: Enable/disable the built-in wireless device feature. Fn + F6: Enable/disable the touch pad. Fn + F7/NmLk: Enable/disable the Numeric keypad. Fn + F8/ScrLk: Enable/disable Scroll Lock. Fn + up/down arrow: Increase/decrease display brightness. Fn + right/left arrow: Increase/decrease computer volume. 13 S9-S10 User Guide V1.0_en.book Page 14 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer OneKey Rescue System button Press the OneKey Rescue System button to enter the main interface of OneKey Rescue System while the power is off. Attention: When you press OneKey Rescue System button to turn on the computer, please ensure that your computer is not connected with other peripherals (such as USB storage device, etc.), otherwise the system may not operate properly. For details, see OneKey Rescue System User Guide. 14 S9-S10 User Guide V1.0_en.book Page 15 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Using memory cards -----------------------------------------------------------------Your computer comes with one Multi-media Reader slot used to insert a memory card, such as an SD Card, a Multi-media Card, a Memory Stick or a Memory Stick pro card. Note: Only use the memory card listed above; for more information about the usage, read the instructions shipped with the memory card. 15 S9-S10 User Guide V1.0_en.book Page 16 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Inserting a memory card Gently slide the memory card with the arrow facing upward and pointing toward the Multi-media reader slot. Slide until it clicks into place. Removing a memory card 1 Push the memory card until you hear a click. 2 Gently pull the memory card out of the Multi-media reader slot. Using the Integrated Camera -----------------------------------------------With the built-in camera, you can take photos or movies and use with various applications, such as EasyCapture, MSN or Yahoo! Messenger, and so on. 16 S9-S10 User Guide V1.0_en.book Page 17 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Using the Internet -------------------------------------------------------------------Your computer comes with LAN port for high-speed DSL/cable modem connection and local area network (LAN), wireless LAN for wireless connection. Using LAN port The LAN port supports a standard RJ-45 connector, and allows you to connect the computer to a high-speed DSL/cable modem connection and local area network (LAN). 17 S9-S10 User Guide V1.0_en.book Page 18 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Attention: As the voltage of a telephone connection is higher than that of a network, do not attempt to connect a telephone cable to the LAN port or else a short circuit of the computer might occur. Using wireless LAN An isotropic antenna system is built into the display for optimal reception, enabling wireless communication wherever you are. To enable wireless communications, do the following; 1 Press the Wireless device switch. 2 Press Fn + F5. 18 S9-S10 User Guide V1.0_en.book Page 19 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Securing your computer ---------------------------------------------------------This section provides information about how to help protect your computer from theft and unauthorized use. Attaching a Security Lock (Optional) You can attach a security lock to your computer to help prevent it from being removed without your permission. Attach a security lock to the keyhole of the computer; then secure the chain on the lock to a stationary object. Refer to the instructions shipped with the security lock. Refer to the “Right-side View” on page 4 for the location of the security keyhole. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgements, or warranties about the function, quality, or performance of locking devices and security features. 19 S9-S10 User Guide V1.0_en.book Page 20 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Using Passwords Using passwords helps prevent your computer from being used by others. Once you set a password and enable it, a prompt appears on the screen each time you power on the computer. Enter your password at the prompt. The computer cannot be used unless you enter the correct password. Make sure that only authorized individuals access your computer. Establishing different kinds of passwords requires that other possible users know the proper passwords in order to access your computer or your data. Two passwords might be needed for your computer: the Supervisor password, and the User password. When the Supervisor password is set, only the Supervisor password entitles you full control of the computer. Supervisor password With a Supervisor password, you can get full control of the computer. It also can be used as a power-on password if Password on boot is set to Enabled. Also, when you enter the BIOS Setup Utility with a Supervisor password, you are entitled to set all of the options. User password If a User password is set and Password on boot is set to Enabled, a password prompt appears when you turn on the computer. Unauthorized users cannot get access to configuration data. You can also use the User password to enter the BIOS Setup Utility, but only a part of the options can be set. User password can not be set if Supervisor password is not set. 20 S9-S10 User Guide V1.0_en.book Page 21 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Note: If you set passwords through the BIOS Setup Utility and put your computer into sleep mode by pressing Fn + F1, the following describes the behavior of the computer when you bring it out of sleep mode: You are prompted to enter the Windows log-on password rather than the User password to resume operation. To set a Supervisor Password: Only a system administrator is able to perform this procedure. 1 Turn on your computer. Press F2, while the initial screen is displayed. The BIOS Setup Utility screen opens. 2 Select Security, using the cursor directional keys. 3 Select Set Supervisor Password, and press the Enter key. The Set Supervisor Password window opens. 4 Choose your Supervisor password, which can be from one to eight alphanumeric characters in any combination. Type it in the Enter New Password field. 5 Press the Enter key once to move to the Confirm New Password field. Retype the password you just entered to verify it. 6 Commit your password to memory, and press the Enter key. 7 Press F10 to exit. 8 Select OK in the Setup Confirmation window. 21 S9-S10 User Guide V1.0_en.book Page 22 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Changing or Removing the Supervisor Password To change the password, do the following: 1 Select Set Supervisor Password, and press the Enter key. The Set Supervisor Password window opens. 2 Select Enter Current Password and type in the correct password. Then press Enter key once to move to Enter New Password field, type a new supervisor password in. Press the Enter key once to move to the Confirm New Password field. Retype the password you just entered to verify it. Commit your password to memory, and press the Enter key. To remove password, do the following: 1 Select Set Supervisor Password, and press the Enter key. 2 Select Enter Current Password and type in the correct password, and press the Enter key thrice. Note: Make sure the Password on boot is set to Enabled if you need the password protection at power on. 22 S9-S10 User Guide V1.0_en.book Page 23 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer To set a User Password: 1 Turn on your computer. Press F2, while the initial screen is displayed. The BIOS Setup Utility screen opens. 2 Select Security, using the cursor directional keys. 3 Select Set User Password, and press the Enter key. The Set User Password window opens. 4 Choose your user password, which can be from one to eight alphanumeric characters in any combination. Type it in the Enter New Password field. Press the Enter key once to move to the Confirm New Password field. Retype the password you just entered to verify it. Commit your password to memory, and press the Enter key. 7 Press F10 to exit. 8 Select OK in the Setup Confirmation window. Note: You can set the User Password only when the Supervisor Password has been set. Changing or Removing the User Password To change the password, do the following: 1 Select Set User Password, and press the Enter key. The Set User Password window opens. 23 S9-S10 User Guide V1.0_en.book Page 24 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer 2 Type correct password in the Enter Current Password field. Then press Enter key once to move to the Enter New Password field, type a new user password in. 3 Press the Enter key once to move to the Confirm New Password field. Retype the password you just entered to verify it. 4 Commit your password to memory, and press the Enter key. To remove the password, do the following: 1 Select Set User Password, and press the Enter key. 2 Type correct user password in Enter Current Password, and press Enter key thrice. Note: Make sure the Password on boot is set to Enabled if you need the password protection at power on. 24 S9-S10 User Guide V1.0_en.book Page 25 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Installing Device Drivers ---------------------------------------------------------A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. Lenovo provides all drivers that you need in your Disk “D:”. Notes: Most installations require a reboot to update the driver, otherwise the system’s stability and audio or video effect may be compromised, or you even have to reinstall the operating system. Using battery and AC adapter ----------------------------------------------When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Your Computer Batteries Your computer batteries enable you to do more, save more, and spend more time unplugged. Mobility has revolutionized business by enabling you to take your work wherever you go. With your computer batteries, you will be able to work longer without being tied to an electrical outlet. Note: The operating system may run slower when using the battery mode. Attention: Any use of the battery other than the original or Lenovo battery will result in“burning” or “fire”. Dispose of the used battery depending on the instructions. 25 S9-S10 User Guide V1.0_en.book Page 26 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Checking Battery Status You can determine the percentage of battery power remaining by using Windows Power options. The rate at which you use battery power determines how long you can use the battery of your computer between charges. As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors: The amount of energy stored in the battery when you begin to work. The way you use your computer: for example, how often you access the hard disk drive and how bright you make the computer display. Using the AC Adapter The power to run your computer can come either from the lithium-ion (Liion) battery pack provided with it, or from AC power through the AC adapter. While you use AC power, the battery charges automatically. The AC adapter that comes with your computer has two basic components: 1 The transformer pack that converts AC power for use with the computer. 2 The power cord that plugs into the AC outlet and into the transformer pack. Attention: Using an improper power cord could cause severe damage to your computer. To use the AC adapter, do the following. Be sure to take these steps in the order in which they are given here. 26 S9-S10 User Guide V1.0_en.book Page 27 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer 1 Connect the power cord to the transformer pack. 2 Plug the power cord into an electrical outlet. 3 Connect the AC adapter to the AC power adapter jack of the computer. You can check the status of your battery at any time by looking at the battery meter at the bottom of your display. Notes: When you do not use the AC adapter, disconnect it from the electrical outlet. Do not wrap the power cord tightly around the AC power transformer pack when it is connected to the transformer. You can charge the battery when the AC adapter is connected to the computer and the battery is installed. You need to charge it in any of the following conditions: When you purchase a new battery If the battery status indicator (amber) starts blinking If the battery has not been used for a long time Before you charge the battery, make sure that its temperature is at least 10 degrees Celsius (50 degrees Fahrenheit). 27 S9-S10 User Guide V1.0_en.book Page 28 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Charging the Battery When you check the battery status and find that the battery is low, you need to charge the battery or replace it with a charged battery. If an AC outlet is convenient, first, connect the power cord to the transformer pack; second, plug the power cord into an electrical outlet; and then connect the AC adapter to the power jack of the computer. The charging time is affected by the physical environment. Note: To increase the life of the battery, the computer does not start recharging the battery if the remaining power is no less than 95 percent. Handling the Battery Danger: Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. Danger: If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: Replace only with a battery of the type recommended by Lenovo. 28 S9-S10 User Guide V1.0_en.book Page 29 Wednesday, July 23, 2008 5:53 PM Chapter 2. Using Your Computer Keep the battery pack away from fire. Do not expose the battery pack to water or rain. Do not attempt to disassemble the battery pack. Do not short-circuit the battery pack. Keep the battery pack away from children. Danger: Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company’s safety standards. 29 S9-S10 User Guide V1.0_en.book Page 30 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Your computer has many built-in features and connection capabilities. Attention: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. Connecting a Universal Serial Bus (USB) device -----Your computer comes with two Universal Serial Bus compatible with USB 2.0 or USB 1.1 devices such as a keyboard, mouse, camera, hard disk drive, printer, and scanner. USB allows devices to be connected and disconnected without rebooting the computer (hot swapping), and allows specific classes of hardware to be used without requiring individual device drivers to be installed. 30 S9-S10 User Guide V1.0_en.book Page 31 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Attention: When using high power consumption USB device such as USB ODD, use external device power adapter. Otherwise, it will cause the device unable to be recognized and used, or system shut down. 31 S9-S10 User Guide V1.0_en.book Page 32 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Connecting a PC card device -----------------------------------------------Your computer comes with PCI Express card slot used for connecting PC card devices that are compatible with the PCI Express card interface. 32 S9-S10 User Guide V1.0_en.book Page 33 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Connecting an external display ------------------------------------------You can connect an external display to your computer, such as a VGA monitor. Connecting a VGA monitor You can connect a VGA monitor by using a VGA port. To connect a VGA monitor, plug the display cable to VGA port on your computer. To shift to other connected display devices, press Fn + F3. 33 S9-S10 User Guide V1.0_en.book Page 34 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Connecting a headphone and audio device ----------------Your computer comes with one headphone jack used for connecting headphones, speakers, and audio devices. 34 S9-S10 User Guide V1.0_en.book Page 35 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Connecting an external microphone -------------------------------Your computer comes with one external microphone jack used for connecting external microphone. 35 S9-S10 User Guide V1.0_en.book Page 36 Wednesday, July 23, 2008 5:53 PM Chapter 3. Using external devices Connecting a Bluetooth device ------------------------------------------Your computer can connect to and transfer data wirelessly to Bluetooth devices, such as computers, PDAs, and cell phones. Enabling Bluetooth communications 1 Press the Wireless device switch latch to the right. 2 Press Fn + F5. Note: When you do not need to use the Bluetooth function, turn it off to save battery power. For details on connecting a Bluetooth device, please refer to Bluetooth device’s manual. 36 S9-S10 User Guide V1.0_en.book Page 37 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Frequently Asked Questions ------------------------------------------------This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad S9/S10 Setup Poster. What safety precautions should I follow when using my computer? See “Chapter 6. Safety, Use, and Care Information“ for detailed information about safety. How can I prevent problems with my computer? See “Chapter 6. Safety, Use, and Care Information” on page 54 of this guide. More tips can be found in Chapter 1 and 2. What are the main hardware features of my new computer? More information can be found in Chapter 1 and 2. Where can I find the detailed specifications for my computer? See http://consumersupport.lenovo.com. I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard. See “Appendix B. Customer Replaceable Units (CRUs)” on page 99 of this guide. My computer is not operating properly. Study the relevant information in Chapter 2. 37 S9-S10 User Guide V1.0_en.book Page 38 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Where are the recovery discs? Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see OneKey Rescue System User Guide. How can I contact the Customer Support Center? See “Chapter 5. Getting Help and Service” on page 49 of this Guide. For the phone numbers of the Customer Support Center nearest to you, See “Lenovo Warranty Service Telephone Numbers” on page 97. Where can I find warranty information? For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix A. Lenovo Limited Warranty” on page 86. 38 S9-S10 User Guide V1.0_en.book Page 39 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Troubleshooting ---------------------------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only describes problems that might prevent you from accessing the comprehensive information in Chapter 2. Display Problems When I turn on the computer, nothing appears on the screen. Note: If you are using an external monitor, See “Computer Screen Problems” on page 43. If a user password is set, enter the correct password and press Enter. If the user password prompt does not appear, the brightness level might be set to minimum brightness. Adjust the brightness level by pressing Fn + If the screen still remains blank, make sure that: - The battery is installed correctly. - The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet. - The computer power is on. (Press the power button again for confirmation.) If these items are properly set, and the screen remains blank, have the computer serviced. 39 S9-S10 User Guide V1.0_en.book Page 40 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting When I turn on the computer, only a white cursor appears on a blank screen. Restore backed-up files to your Windows environment or the entire contents of your hard disk to the original factory contents using OneKey Recovery. If you still see only the cursor on the screen, have the computer serviced. My screen goes blank while the computer is on. Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode: Touch the touch pad. Press any key. Press the power button. 40 S9-S10 User Guide V1.0_en.book Page 41 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting A Password Problem I forgot my password. If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your supervisor password, Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. Keyboard Problems A number appears when you enter a letter. The numeric lock function is on. To disable it, press Fn + Insert. All or some of the keys on the external numeric keypad do not work. Make sure that the external numeric keypad is correctly connected to the computer. 41 S9-S10 User Guide V1.0_en.book Page 42 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Sleep or Hibernation Problems The computer enters sleep mode unexpectedly. If the processor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the processor and other internal components. Check the settings for sleep mode. The computer enters sleep mode (the sleep indicator turns on) immediately after Power-on self-test (POST). Make sure that: The battery is charged. The operating temperature is within the acceptable range. See “Specifications” on page 100. If the battery is charged and the temperature is within range, have the computer serviced. The critical low-battery error message appears, and the computer immediately turns off. The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one. The computer does not return from sleep mode and the computer does not work. If the computer does not return from sleep mode, it may have entered hibernation mode automatically because the battery is depleted. 42 S9-S10 User Guide V1.0_en.book Page 43 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting If your computer is in sleep mode. Connect the AC adapter to the computer; then press any key or the power button. If the sleep indicator is off, your computer is in hibernation mode or power-off state. Connect the AC adapter to the computer; then press the power button to resume operation. If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the Power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter and the battery. Computer Screen Problems The screen is blank. Do the following: If you are using the AC adapter, or using the battery, and the battery status indicator is on (is blue), press Fn + to make the screen brighter. If the Power indicator is in blinking blue, press any key or the Power button to resume from the sleep mode. If you still have the problem, do the Solution in the following problem “The screen is unreadable or distorted.” 43 S9-S10 User Guide V1.0_en.book Page 44 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting The screen is unreadable or distorted. Make sure that: The display device driver is installed correctly. The screen resolution and color quality are correctly set. The monitor type is correct. To check these settings, do as follows: 1 Right-click on the desktop, and select Personalize from the popup menu. 2 Click Display Settings and check whether the screen resolution and color quality are correctly set. 3 Click the Advanced Settings button. 4 Click the Adapter tab. 5 Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6 Click the Properties button. If you are prompted for an administrator 44 password or confirmation, enter the password or provide confirmation. Check the “Device status” box and make sure the device is working properly. If not, click the Troubleshoot button. Click the Monitor tab. Make sure the information is correct. Click the Properties button or the Troubleshoot button. S9-S10 User Guide V1.0_en.book Page 45 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Incorrect characters appear on the screen. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Missing, discolored, or bright dots appear on the screen every time you turn on your computer. This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. A message, “Unable to create overlay window,” appears when you try to start DVD playback. -orYou get poor or no playback while running video playback, DVD playback, or game applications. Do either of the following: If you are using 32-bit color mode, change the color depth to 16-bit mode. If you are using a desktop size of 1024×768 or larger, reduce the desktop size and the color depth. 45 S9-S10 User Guide V1.0_en.book Page 46 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Sound Problems No sound can be heard from the speaker even when the volume is turned up. Make sure that: The Mute function is off. The headphone jack is not used. Speakers is selected as a playback device. Battery Problems The battery cannot be fully charged by the power-off method in the standard charge time for your computer. For details, See “Checking Battery Status” in Chapter 2. Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty. Discharge and recharge the battery. The operating time for a fully charged battery is short. For details, See “Handling the Battery” in Chapter 2. 46 S9-S10 User Guide V1.0_en.book Page 47 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting The computer does not operate with a fully charged battery. The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. The battery does not charge. For details, See “Handling the Battery” in Chapter 2. A Hard Disk Drive Problem The hard disk drive does not work. In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the Boot Order correctly. A Startup Problem The Microsoft® Windows operating system does not start. Use the OneKey Recovery to help solve or identify your problem. For details about OneKey Recovery, see OneKey Rescue System User Guide. Other Problems Your computer does not respond. To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. 47 S9-S10 User Guide V1.0_en.book Page 48 Wednesday, July 23, 2008 5:53 PM Chapter 4. Troubleshooting Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. The computer does not start from a device you want. See the Boot menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS Setup Utility, make sure that the device is included in the “Boot Order” list. 48 S9-S10 User Guide V1.0_en.book Page 49 Wednesday, July 23, 2008 5:53 PM Chapter 5. Getting Help and Service Getting Help and Service --------------------------------------------------------If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. 49 S9-S10 User Guide V1.0_en.book Page 50 Wednesday, July 23, 2008 5:53 PM Chapter 5. Getting Help and Service Getting Help on the Web ---------------------------------------------------------The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Lenovo home page is http://consumersupport.lenovo.com. You can find support information for your Lenovo IdeaPadTM computer at http://consumersupport.lenovo.com. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your Lenovo computer even easier. Calling the Customer Support Center ----------------------------If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period: Proble determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. 50 S9-S10 User Guide V1.0_en.book Page 51 Wednesday, July 23, 2008 5:53 PM Chapter 5. Getting Help and Service Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com, and click Warranty, then follow the instructions on the screen. Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available: 51 S9-S10 User Guide V1.0_en.book Page 52 Wednesday, July 23, 2008 5:53 PM Chapter 5. Getting Help and Service Machine Type and Model Serial numbers of your computer, monitor, and other components, or your proof of purchase Description of the problem Hardware and software configuration information for your system The telephone numbers for your Customer Support Center location are located in “Appendix A. Lenovo Limited Warranty” on page 86. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. 52 S9-S10 User Guide V1.0_en.book Page 53 Wednesday, July 23, 2008 5:53 PM Chapter 5. Getting Help and Service Getting Help around the World --------------------------------------------If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com, click Warranty, and follow the instructions on the screen. 53 S9-S10 User Guide V1.0_en.book Page 54 Wednesday, July 23, 2008 5:53 PM Chapter 6. Safety, Use, and Care Information Important Safety Information ---------------------------------------This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, See “Appendix A. Lenovo Limited Warranty” on page 86. Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. 54 S9-S10 User Guide V1.0_en.book Page 55 Wednesday, July 23, 2008 5:53 PM Chapter 6. Safety, Use, and Care Information Conditions That Require Immediate Action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see http://consumersupport.lenovo.com. Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary. In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. Signs of overheating, smoke, sparks, or fire. 55 S9-S10 User Guide V1.0_en.book Page 56 Wednesday, July 23, 2008 5:53 PM Chapter 6. Safety, Use, and Care Information Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. A cracking, hissing, or popping sound, or strong odor that comes from the product. Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter. The computer product, power cord, or power adapter has been exposed to water. The product has been dropped or damaged in any way. The product does not operate normally when you follow the operating instructions. Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety Guidelines Always observe the following precautions to reduce the risk of injury and property damage. 56 S9-S10 User Guide V1.0_en.book Page 57 Wednesday, July 23, 2008 5:53 PM Chapter 6. Safety, Use, and Care Information Service and Upgrades Attention: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a service provider who is approved to repair your particular product. Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with an ac power cord, always make sure that the power is turned off and that the product is unplugged from any power source. For more information on CRUs, See “Appendix B. Customer Replaceable Units (CRUs)” on page 99. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. 57
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