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S9-S10 User Guide V1.0_en.book Page 58 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information
Danger:
Hazardous moving parts. Keep fingers and other body parts away.
Attention:
Before replacing any CRUs, turn off the computer and wait three to
five minutes to let the computer cool before opening the cover.
Power Cords and Power Adapters
Danger:
Use only the power cords and power adapters supplied by the product
manufacturer. The power cord and power adapter are intended for use
with this product only. They should never be used with any other
product.
The power cords shall be safety approved. For Germany, it shall be
H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable
types shall be used accordingly.
Never wrap a power cord around a power adapter or other object.
Doing so can stress the cord in ways that can cause the cord to fray,
crack, or crimp. This can present a safety hazard.
Always route power cords or any other cables so that they will not be
walked on, tripped over, or pinched by objects.
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Chapter 6. Safety, Use, and Care Information
Protect power cords and power adapters from liquids. For instance, do
not leave your power cord or power adapter near sinks, tubs, toilets, or
on floors that are cleaned with liquid cleansers. Liquids can cause a
short circuit, particularly if the power cord or power adapter has been
stressed by misuse. Liquids also can cause gradual corrosion of power
cord terminals and/or the connector terminals on a power adapter,
which can eventually result in overheating.
Always connect power cords and signal cables in the correct order and
ensure that all power cord connectors are securely and completely
plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input
pins or shows signs of overheating (such as deformed plastic) at the ac
input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end
show signs of corrosion or overheating or where the power cord
appears to have been damaged in any way.
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Chapter 6. Safety, Use, and Care Information
Extension Cords and Related Devices
Danger:
Ensure that extension cords, surge protectors, uninterruptible power
supplies, and power strips that you use are rated to handle the
electrical requirements of the product. Never overload these devices. If
power strips are used, the load should not exceed the power strip
input rating. Consult an electrician for more information if you have
questions about power loads, power requirements, and input ratings.
Plugs and Outlets
Danger:
If a receptacle (power outlet) that you intend to use with your
computer equipment appears to be damaged or corroded, do not use
the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the
manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial
appliances that draw large amounts of electricity; otherwise, unstable
voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits
only into a grounded electrical outlet. This is a safety feature. Do not
defeat this safety feature by trying to insert it into a non-grounded
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Chapter 6. Safety, Use, and Care Information
outlet. If you cannot insert the plug into the outlet, contact an
electrician for an approved outlet adapter or to replace the outlet with
one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch
circuit rating. Consult an electrician for more information if you have
questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily
accessible, and located close to the equipment. Do not fully extend
power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current
for the product you are installing.
Carefully connect and disconnect the equipment from the electrical
outlet.
Power Supply Statement
Danger:
Never remove the cover on a power supply or any part that has the
following label attached.
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Chapter 6. Safety, Use, and Care Information
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts
inside these components. If you suspect a problem with one of these
parts, contact a service technician.
Lithium Coin Cell Battery Notice
Danger:
Danger of explosion if battery is incorrectly replaced.
When replacing the lithium coin cell battery, use only the same or an
equivalent type that is recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
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Chapter 6. Safety, Use, and Care Information
Products containing CR (manganese dioxide) lithium coin cell
batteries may contain perchlorate.
Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Heat and Product Ventilation
Danger:
Computers, AC adapters, and many accessories can generate heat
when turned on and when batteries are charging. Notebook computers
can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:
When your computer is turned on or the battery is charging, the base, the
palm rest, and some other parts may become hot. Avoid keeping your
hands, your lap, or any other part of your body in contact with a hot
section of the computer for any extended length of time. When you use
the keyboard, avoid keeping your palms on the palm rest for a
prolonged period of time. Your computer generates some heat during
normal operation. The amount of heat depends on the amount of system
activity and the battery charge level. Extended contact with your body,
even through clothing, could cause discomfort or even a skin burn.
Periodically take breaks from using the keyboard by lifting your hands
from the palm rest; and be careful not to use the keyboard for any
extended length of time.
Do not operate your computer or charge the battery near flammable
materials or in explosive environments.
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Ventilation slots, fans and/or heat sinks are provided with the product
for safety, comfort, and reliable operation. These features might
inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these
features.
When the AC adapter is connected to an electrical outlet and your
computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
Keep the cover closed whenever the computer is plugged in.
Regularly inspect the outside of the computer for dust accumulation.
Remove dust from vents and any perforations in the bezel. More
frequent cleanings might be required for computers in dusty or hightraffic areas.
Do not restrict or block any ventilation openings.
Do not operate your computer inside furniture, as this might increase the
risk of overheating.
Airflow temperatures into the computer should not exceed 35° C (95° F).
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CD and DVD Drive Safety
Danger:
CD and DVD drives spin discs at a high speed. If a CD or DVD is
cracked or otherwise physically damaged, it is possible for the disc to
break apart or even shatter when the CD drive is in use. To protect
against possible injury due to this situation, and to reduce the risk of
damage to your computer, do the following:
Always store CD/DVD discs in their original packaging.
Always store CD/DVD discs out of direct sunlight and away from direct
heat sources.
Remove CD/DVD discs from the computer when not in use.
Do not bend or flex CD/DVD discs, or force them into the computer or
their packaging.
Check CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs.
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Electrical Current Safety Information
Danger:
Electric current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
Do not use your computer during a lightning storm.
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
Whenever possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, battery pack, and all the cables
before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
Do not use your computer until you have closed the cover. Never use the
computer when the cover is open.
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Connect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn devices ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle
before installing all other electrical cables connected to your computer.
The power cord may be reconnected to the wall outlet or receptacle only
after all other electrical cables have been connected to the computer.
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Chapter 6. Safety, Use, and Care Information
Laser Compliance Statement
Some personal computer models are equipped from the factory with a
CD or DVD drive. CD and DVD drives are also sold separately as
options. CD and DVD drives are laser products. The drive’s
classification label (shown below) is on the surface of the drive.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
KLASS 1 LASER APPARAT
Example of the label
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Chapter 6. Safety, Use, and Care Information
These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for
Class 1 laser products. Elsewhere, these drives are certified to
conform to the requirements of the International Electrotechnical
Commission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1
laser products.
Class 1 laser products are not considered hazardous. The design of
the laser system and the optical storage drive ensures that there is
no exposure to laser radiation above a Class 1 level during normal
operation, user maintenance, or servicing.
When a CD or DVD drive is installed, note the following
handling instructions.
Danger:
Use of controls, adjustments, or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Do not remove the drive covers. Removing the covers of the CD or
DVD drive could result in exposure to hazardous laser radiation.
There are no serviceable parts inside the CD or DVD drive.
Some CD and DVD drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.
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Chapter 6. Safety, Use, and Care Information
Danger:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
Liquid Crystal Display (LCD) Notice
Attention:
Mercury Information (does not apply to LED backlit models):
The fluorescent lamp in the liquid crystal display contains mercury;
dispose according to local, state or federal laws.
The LCD is made of glass, and rough handling or dropping the
computer can cause the LCD to break. If the LCD breaks and the
internal liquid crystal material contacts the eyes, mouth or clothing,
take the following actions immediately :
In case contact to the eyes or mouth, rinse with large amount of
running water for more than 15 minutes. If any symptoms are present
after washing, get medical care.
In case contact to the skin or clothing, wipe it immediately and wash
with soap and large amount of running water for more than 15
minutes. The skin or clothing maybe damaged if liquid crystal material
is left adhered.
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Caring Your Computer --------------------------------------------------------------Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.
Be Careful about Where and How You Work
Do not leave the base of your computer, or any other part that becomes
hot during operation, in contact with your lap or any part of your body
for an extended period when the computer is functioning or when the
battery is charging. Your computer dissipates some heat during normal
operation. This heat is a function of the level of system activity and
battery charge level. Extended contact with your body, even through
clothing, could cause discomfort or, eventually, a skin burn.
When the AC adapter is connected to an electrical outlet and your
computer, it generates heat. Do not place the adapter in contact with any
part of your body while using it. Never use the AC adapter to warm
your body. Extended contact with your body, even through clothing,
may cause a skin burn.
Route the cables of an AC adapter, a mouse, a keyboard, a printer, or any
other electronic device, or communication lines, so that they cannot be
walked on, tripped over, pinched by your computer or other objects, or in
any way subjected to treatment that could disturb the operation of your
computer. Applying strong force to the cables may damage or break them.
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Place liquids away from your computer to avoid spills, and keep your
computer away from water (to avoid the danger of electrical shock).
Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.
Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.
Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).
Avoid subjecting your computer to extreme temperatures (below 5°C/
41°F or above 35°C/95°F).
Some appliances, such as certain portable desktop fans or air purifiers,
can produce negative ions. If a computer is close to such an appliance,
and is exposed for an extended time to air containing negative ions, it
may become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.
Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit,
however, can increase the risk of ESD. Therefore, when using the
computer close to an appliance that can produce negative ions, give
special attention to the following:
- Avoid directly exposing your computer to the air from an appliance
that can produce negative ions.
- Keep your computer and peripherals as far as possible from such an
appliance.
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- Wherever possible, ground your computer to facilitate safe
electrostatic discharge.
Note:
Not all such appliances cause a significant electrostatic charge.
When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:
- Limit your movement. Movement can cause static electricity to build
up around you.
- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.
- Prevent others from touching components.
- When you install a static-sensitive option or CRU, touch the staticprotective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
- Whenever possible, remove the static-sensitive part from the staticprotective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a
smooth, level surface and place the part on it.
- Do not place the part on the computer cover or other metal surface.
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Be Gentle with Your Computer
Avoid placing any objects (including paper) between the display and the
keyboard or under the keyboard.
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy
objects on your computer, display, or external devices.
Carry Your Computer Properly
Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.
Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and
data loss.
When picking up your open computer, hold it by the bottom. Do not
pick up or hold your computer by the display.
Use a quality carrying case that provides adequate cushion and
protection. Do not pack your computer in a tightly packed suitcase or
bag.
For outdoor use
74
Backup your critical data before you take your computer outdoors.
Ensure that the battery is full.
Be sure to turn off the power and close the LCD well.
Do not leave anything between the closed LCD and the keyboard.
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Chapter 6. Safety, Use, and Care Information
When you leave the computer in your car, place it on the back seat to
avoid being insolated.
Carry the AC adapter and power cord with the computer.
Handle Storage Media and Drives Properly
If your computer comes with an optical drive, do not touch the surface of
a disc or the lens on the tray.
Wait until you hear the CD or DVD click into the center pivot of an
optical drive before closing the tray.
When installing your hard disk, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.
Data Safety
Do not delete unknown files or change the name of files or directories
that were not created by you; otherwise, your computer software might
fail to work.
Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.
It is your responsibility to ensure that you have adequate protection in
the form of firewalls, antivirus software, and anti-spyware software and
keep this software up to date.
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Chapter 6. Safety, Use, and Care Information
Take Care in Setting Passwords
Remember your passwords. If you forget a supervisor or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.
Other Important Tips
Your computer modem might use only an analog telephone network, or
public-switched telephone network (PSTN). Do not connect the modem
to a PBX (private branch exchange) or any other digital telephone
extension line because this could damage your modem. Analog phone
lines are often used in homes, while digital phone lines are often used in
hotels or office buildings. If you are not sure which kind of phone line
you are using, contact your telephone company.
Your computer might have both an Ethernet connector and a modem
connector. If so, be sure to connect your communication cable to the
correct one, so your connector is not damaged.
Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com). This can help authorities return your
computer to you if it is lost or stolen. Registering your computer also enables
Lenovo to notify you about possible technical information and upgrades.
Only an authorized Lenovo repair technician should disassemble and
repair your computer.
Do not modify or tape the latches to keep the display open or closed.
Take care not to turn your computer over while the AC adapter is
plugged in. This could break the adapter plug.
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Turn off your computer if you are replacing a device, or else verify that
the device is warm- or hot-swappable.
Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from
your body. The static electricity could damage the device.
- ExpressCard
- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xDPicture Card, and Memory Stick Pro card.
- Memory module
- PCI Express Card
When transferring data to or from a Flash Media Card, such as an SD
card, do not put your computer in sleep or hibernation mode before the
data transfer is complete. To do so might cause damage to your data.
Cleaning the Cover of Your Computer
Occasionally clean your computer as follows:
1 Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.
2 Absorb the diluted detergent into a sponge.
3 Squeeze excess liquid from the sponge.
4 Wipe the cover with the sponge, using a circular motion and taking
care not to let any excess liquid drip.
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Wipe the surface to remove the detergent.
Rinse the sponge with clean running water.
Wipe the cover with the clean sponge.
Wipe the surface again with a dry, soft lint-free cloth.
Wait for the surface to dry completely and remove any cloth fibers
from the computer surface.
Note:
Shut down the computer and then disconnect the power cord before
cleaning the computer.
Cleaning Your Computer Keyboard
1 Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.
2 Wipe each keytop surface with the cloth. Wipe the keys one by one; if
you wipe several keys at a time, the cloth may hook onto an adjacent
key and possibly damage it. Make sure that no liquid drips onto or
between the keys.
3 Allow to dry.
4 To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.
Note:
Avoid spraying cleaner directly on the display or the keyboard.
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Chapter 6. Safety, Use, and Care Information
Cleaning Your Computer Display
1 Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from
the keyboard when the cover was pressed from the outside.
2 Wipe or dust the stain gently with a soft, dry cloth.
3 If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain
impurities.
4 Wring out as much of the liquid as you can.
5 Wipe the display again; do not let any liquid drip into the computer.
6 Be sure to dry the display before closing it.
Accessibility and Comfort ------------------------------------------------------As your computer enables you to work in so many places, it is important
that you remain attentive to good posture, good lighting, and proper
seating. By keeping these considerations in mind, you can improve
performance and achieve greater comfort. Lenovo is committed to
providing the latest information and technology to our customers with
disabilities.
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Chapter 6. Safety, Use, and Care Information
Ergonomic Information
Working in the virtual office may mean adapting to frequent changes in
your environment. Following some simple rules will make things easier
and bring you the maximum benefits of your computer. Keeping in mind
such basics as good lighting and proper seating, for example, can help you
improve your performance and achieve greater comfort.
Note:
This example shows someone in a conventional setting. Even if you work
in a casual, less conventional setting, many of the tips in this section still
apply. Develop good habits, and they will serve you well.
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General Posture: Below are some general recommendations for assuming a
healthy working posture. It is best to periodically make minor
modifications in your working posture to deter the onset of discomfort
caused by long periods of working in the same position. Frequent, short
breaks from your work will also help to prevent any minor discomfort
associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of
510-760 mm (20-30 inches). Avoid glare or reflections on the display from
overhead lighting or outside sources of light. Keep the display screen clean
and set the brightness to levels that enable you to see the screen clearly.
Press Fn + up/down arrow to adjust display brightness.
Head Position: Keep your head and neck in a comfortable and neutral
(vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height
adjustment. Use chair adjustments to best suit your desired posture.
Arm and Hand Position: If available, utilize chair arm rests or an area on
your working surface to provide weight support for your arms. Keep your
forearms, wrists, and hands in a relaxed and neutral (horizontal) position.
Type with a soft touch without pounding the keys.
Leg Position: Keep your thighs parallel to the floor and your feet flat on the
floor or on a footrest.
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What If You are Traveling?
It may not be possible to observe the best ergonomic practices when you
are using your computer while on the move or in a casual setting.
Regardless of the setting, try to observe as many of the tips as possible.
Sitting properly and using adequate lighting, for example, will help you
maintain desirable levels of comfort and performance.
Questions about Vision?
Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care
specialist for advice.
Maintenance --------------------------------------------------------------------------------An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.
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General Tips for Maintenance
1 Check the capacity of your hard disk drive from time to time. If the
hard disk drive gets too full, Windows® will slow down and might
produce errors.
Note:
You can check the capacity of each hard disk drive as follows.
1. Click Start and select Computer from the start menu.
2. Right-click the hard-disk you want to check.
3. Select Properties from the popup menu.
4. Check the capacity of the hard disk drive.
5. Click the OK button to close the properties window.
2 Empty your recycle bin on a regular basis.
3 Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard
disk drive on a regular basis to improve data seek and read time. To
start the Disk Defragmenter, click Start -> All Programs -> Accessories
-> System Tools -> Disk Defragmenter.
To free up disk space, uninstall unused application programs.
Note:
You might also want to look for application program duplication or
overlapping versions.
Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.
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At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives and CDRW/DVD drives are available for most computers and are easily
installed.
Use or schedule System Restore to take a system snapshot periodically.
Note:
Always take a system snapshot before installing new drivers, updating
software, or installing new software.
Update device drivers and BIOS when needed.
Profile your machine at http://consumersupport.lenovo.com to keep up
to date with current drivers and revisions.
Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.
Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.
If you ever need to run a recovery operation on your computer to return
the contents of the hard disk to the factory-installed state, the following
tips might help along the way:
Remove all external devices such as the printer, keyboard, and so
on.
Make sure that the battery is charged and that you have the AC
power adapter connected.
Boot into the BIOS and load the default settings.
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Chapter 6. Safety, Use, and Care Information
Turn off the computer and start the recovery process.
If your computer uses discs as the recovery media, do not remove
the disc from the drive until you are prompted to do so.
If required, you can find your country's Customer Support Center at the
following Web address: http://consumersupport.lenovo.com.
When calling the Customer Support Center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.
Device drivers are programs that contain instructions for the operating
system about how to operate or “drive” a certain piece of hardware. Each
hardware component on your computer has its own specific driver. If you
add a new component, the operating system needs to be instructed on
how to operate that piece of hardware. After you install the driver, the
operating system can recognize the hardware component and understand
how to use it.
Note:
Due to the fact that drivers are programs, like any other file on your
computer, they are susceptible to corruption and might not perform
properly if corruption occurs.
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Appendix A. Lenovo Limited Warranty
This Lenovo Limited Warranty applies only to Lenovo hardware products
you purchased for your own use and not for resale. This warranty may
sometimes be referred to as the “Statement of Limited Warranty” (SOLW)
in other documents from Lenovo.
What This Warranty Covers
Lenovo warrants that each hardware product is free from defects in materials
and workmanship under normal use during the warranty period. The
warranty period for the product starts on the original date of purchase
specified on your invoice unless Lenovo informs you otherwise in writing.
The warranty period and type of warranty service that apply to your product
are designated below under the section titled “Warranty Information.”
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND
REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS
OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY
TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT
APPLY TO YOU.
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Appendix A. Lenovo Limited Warranty
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period,
you may obtain warranty service by contacting Lenovo or an approved
service provider. Each of them is referred to as a “Service Provider.” A list
of Service Providers and their telephone numbers is available at
consumersupport.lenovo.com.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s
normal service area. Contact a local Service Provider for location-specific
information.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem
over the telephone or through remote assistance. Your Service Provider
may direct you to download and install designated software updates.
Some problems can be resolved with a replacement part that you install
yourself (such as mouse, speaker), called a “Customer Replaceable Unit” or
“CRU.” If so, your Service Provider will ship the CRU to you for you to
install.
If your problem cannot be resolved over the telephone or remotely, through
your application of software updates, or with a CRU, your Service Provider
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Appendix A. Lenovo Limited Warranty
will arrange for service under the type of warranty service designated for
the product under the section titled “Warranty Information.”
If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.
If your Service Provider determines that it is unable to either repair or
replace your product, your sole remedy is to return the product to your
place of purchase or to Lenovo and your purchase price will be refunded.
Exchange of a Product or Part
When the warranty service involves the exchange of a product or part, the
item your Service Provider replaces becomes Lenovo’s property and the
replacement becomes yours. All removed items must be genuine and
unaltered. The replacement may not be new, but will be in good working
order and at least functionally equivalent to the item replaced. The
replacement assumes the warranty status of the replaced item.
Before your Service Provider exchanges a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not
under warranty service;
2. ensure that the product is free of any legal obligations or restrictions
that prevent its exchange;
3. obtain authorization from the owner to have your Service Provider
service a product that you do not own.
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Appendix A. Lenovo Limited Warranty
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider
specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to permit the terms of
this warranty to be fulfilled;
4. ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to
any remaining Personal Data you did not delete, you are in compliance
with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use and
process information about your warranty issue and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo will use this information to perform service under this warranty
and to improve our business relationship with you, such as to conduct
internal reviews of the efficiency of the warranty service we provide to you.
We may contact you to inquire about your satisfaction regarding our
warranty service or to notify you about any product recalls or safety issues.
We may also provide this information to entities acting on our behalf to
accomplish these purposes.
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Appendix A. Lenovo Limited Warranty
What This Warranty Does not Cover
This warranty does not cover the following:
uninterrupted or error-free operation of a product;
loss of, or damage to, your data;
any software programs, whether provided with the product or installed
subsequently;
failure or damage resulting from misuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, or improper maintenance by you;
any third party products, including those that Lenovo may procure and
provide with or integrate into the Lenovo product at your request;
any technical or other support, such as assistance with “how-to”
questions and those regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on
the product or its parts.
Limitation of Liability
Lenovo is responsible for loss of, or damage to, your product only while it
is 1) in your Service Provider’s possession or 2) in transit in those cases in
which the Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your
data including confidential, proprietary, or personal data contained in a
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Appendix A. Lenovo Limited Warranty
product. You should remove and/or backup all such information from the
product prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or
other liability, you may be entitled to recover damages from Lenovo. In each
such instance, regardless of the basis on which you are entitled to claim
damages from Lenovo (including fundamental breach, negligence,
misrepresentation, or other contract or tort claim), except and to the extent
that liability cannot be waived or limited by applicable laws, Lenovo is liable
for no more than the amount of actual direct damages suffered by you, up to
the amount you paid for the product. This limit does not apply to damages
for bodily injury (including death) and damage to real property and tangible
personal property for which Lenovo is required by law to be liable.
This limit also applies to Lenovo’s suppliers, resellers, and your Service
Provider. It is the maximum for which Lenovo, its suppliers, resellers, and
your Service Provider are collectively responsible.
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OF, OR
DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE,
GOODWILL, OR ANTICIPATED SAVINGS. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
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Appendix A. Lenovo Limited Warranty
Dispute Resolution
If you acquired the product in Cambodia, Indonesia, Philippines,
Vietnam or Sri Lanka, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Singapore and this
warranty shall be governed, construed and enforced in accordance with the
laws of Singapore, without regard to conflict of laws. If you acquired the
product in India, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Bangalore, India.
Arbitration in Singapore shall be held in accordance with the Arbitration
Rules of Singapore International Arbitration Center (“SIAC Rules”) then in
effect. Arbitration in India shall be held in accordance with the laws of
India then in effect. The arbitration award shall be final and binding for the
parties without appeal and shall be in writing and set forth the findings of
fact and the conclusions of law. All arbitration proceedings shall be
conducted, including all documents presented in such proceedings, in the
English language, and the English language version of this warranty
prevails over any other language version in such proceedings.
Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDISCTION TO JURISDICTION. YOU ALSO MAY HAVE OTHER
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL
LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
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Appendix A. Lenovo Limited Warranty
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address:
Lenovo Warranty & Service Quality Dept., PO Box 19547, Inverkip Road,
Greenock, Scotland PA16 9WX. Service under this warranty for Lenovo
hardware products purchased in EEA countries may be obtained in any
EEA country in which the product has been announced and made available
by Lenovo.
This Lenovo Limited Warranty is available in other languages at
consumersupport.lenovo.com.
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Appendix A. Lenovo Limited Warranty
Warranty Information -----------------------------------------------------------Product or
Machine
Type
Country or Region of
Purchase
Warranty
Period
Taiwan
3, 4
China (Hong Kong S.A.R.),
China (Macau S.A.R.)
United States of America,
Canada
Notebook:
确认
20005, 2781
India, Indonesia, Malaysia,
Singapore, Thailand,
Philippines, Vietnam, South
Africa, Australia, New
Zealand, France
Russia
Type of
Warranty
Service
1, 4
Parts and Labor 1 year
Battery pack 1 year
1, 3
1, 3 or 4
Parts and Labor 2 years
Battery pack 1 year
1, 4
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your
call, parts availability, and other factors.
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Appendix A. Lenovo Limited Warranty
A warranty period of 3 years on parts and 1 year on labor means that
Lenovo provides warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor
provided in performance of the repair or replacement(s) in the second
and third year of warranty period.
Types of Warranty Service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for you to
install. Most CRUs are easy to install whereas others may require some
technical skill and tools. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. You may request that a Service Provider install some CRUs
under one of the other types of warranty service designated for your
product. Installation of external CRUs (such as mice, keyboards, or
monitors) is your responsibility. Lenovo specifies in the materials shipped
with a replacement CRU whether the defective CRU must be returned.
When return is required, 1) return instructions, a prepaid return shipping
label, and a container are included with the replacement CRU, and 2) you
may be charged for the replacement CRU if your Service Provider does not
receive the defective CRU within thirty (30) days of your receipt of the
replacement.
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Appendix A. Lenovo Limited Warranty
2 On-site Service
Under On-site Service, your Service Provider will either repair or exchange
the product at your location. You must provide a suitable working area to
allow disassembly and reassembly of the Lenovo product. For some
products, certain repairs may require your Service Provider to send the
product to a designated service center.
3 Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or
exchanged at a designated service center, with shipping arranged by your
Service Provider. You are responsible for disconnecting the product. A
shipping container will be provided to you for you to return your product
to a designated service center. A courier will pick up your product and
deliver it to the designated service center. Following its repair or exchange,
the service center will arrange the return delivery of the product to you.
4 Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired
or exchanged at a designated service center, with delivery or shipping
arranged by you. You are responsible to deliver or mail, as your Service
Provider specifies, (prepaid unless specified otherwise) the product
suitably packaged to a designated location. After the product has been
repaired or exchanged, it will be made available for your collection. Failure
to collect the product may result in your Service Provider disposing of the
product as it sees fit. For Mail-in Service, the product will be returned to
you at Lenovo’s expense, unless your Service Provider specifies otherwise.
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Appendix A. Lenovo Limited Warranty
Lenovo Warranty Service Telephone Numbers ----------Warranty Service Telephone Numbers
The phone numbers provided below are correct as of the time of printing
and are subject to change without notice. For the latest warranty service
contact telephone number in a country please contact Lenovo, or your
reseller in your country.
Singapore
Malaysia
Thailand
Indonesia
Philippines
Vietnam
India Toll free
Alternate No.
SMS
P.R.China
Hong Kong
Taiwan
Macau
United States
Canada
France
South Africa
800 6012 047
1800 18 2388
1800 06 0087
001 803 0601 2003
1800 111 00724
1800 1528
1800 113324
011-26388288
9900173324
400-810-8888
(852) 2516-3919
(886) 0800-000-702
0800-689
1-877-453-6686
1-877-453-6686
0826-536-686
0861-536-686
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Appendix A. Lenovo Limited Warranty
Australia
New Zealand
Russia Toll free
Alternate No.
1300 557 073
0800 446 833
8-800-700-7888
+7-(495) 662-7888
Additionally, you can find support information, and updates, including
service phone numbers for unlisted countries on the Lenovo Web site
located at:
http://consumersupport.lenovo.com.
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Appendix B. Customer Replaceable Units (CRUs)
Customer Replaceable Units (CRUs) are computer parts that can be
upgraded or replaced by the customer. There are two types of CRUs:
internal and external. External CRUs are easy to install, whereas internal
CRUs require some technical skills and in some cases might require tools
such as a screwdriver. However, both internal and external CRUs are safe
for removal by the customer.
Customers are responsible for replacing all external CRUs. Internal CRUs
can be removed and installed by customers or by a Lenovo service
technician during the warranty period.
Your computer contains the following types of external CRUs:
External CRUs (pluggable): These CRUs unplug from the computer.
Examples of these types of CRUs include the AC adapter and power cord.
External CRUs with latches: These CRUs include a latch to help you
remove and replace the part. Examples of these types of CRUs include
the notebook main battery, an optical drive, a hard-disk drive, and an
extended battery.
Your computer contains the following types of internal CRUs:
Internal CRUs (located behind an access panel): These CRUs are
isolated parts within the computer that are concealed by an access panel
that is typically secured by either one or two screws. Once the access
panel is removed, only the specific CRU is visible. Examples of these
types of CRUs include memory modules and hard disk drives.
Internal CRUs (located within the product): These CRUs are accessible
only by opening the computer’s outer case. Examples of these CRUs
include PCI Express Mini Cards and the integrated keyboard.
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Appendix C. Specifications
Specifications --------------------------------------------------------------------------------Size
Width: approximate 250.2 mm
Depth: approximate 183 mm
Height: approximate 22 to 27.5 mm
Environment Temperature
– Operating with no optical disc in the drive: 5° to 35°C
(41° to 95°F)
– Operating with an optical disc in the drive: 10° to
35°C (50° to 95°F)
Note:
When you charge the battery pack, its temperature must
be at least 10°C (50°F).
Relative humidity:
– Operating with no optical disc in the drive: 8% to 95%
– Operating with an optical disc in the drive: 8% to 80%
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Appendix C. Specifications
Power source Input rating of the AC adapter: 90-264 V ac, 47 to 63 Hz
(AC adapter) 40W/60W
Battery
pack
Lithium-ion (Li-Ion) battery pack
– Nominal voltage: 11.1 V dc
– Capacity: 53Wh or 28Wh
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Appendix D. Notices
Notices ---------------------------------------------------------------------------------------------Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area.
Any reference to a Lenovo product, program, or service is not intended to
state or imply that only that Lenovo product, program, or service may be
used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject
matter described in this document. The furnishing of this document does
not give you any license to these patents. You can send license inquiries, in
writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
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Appendix D. Notices
This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. Lenovo
may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in
implantation or other life support applications where malfunction may
result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or
warranties. Nothing in this document shall operate as an express or
implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was
obtained in specific environments and is presented as an illustration. The
result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any
way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided
for convenience only and do not in any manner serve as an endorsement of
those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own
risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating
environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these
measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through
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Appendix D. Notices
extrapolation. Actual results may vary. Users of this document should
verify the applicable data for their specific environment.
The software interface and hardware configuration described in all the
manuals included with your computer may not match the actual
configuration of the computer you purchased.
Export classification notice
This product is subject to the Untied States Export Administration
Regulations (EAR) and has an Export Classification Control Number
(ECCN) of 4A994.b. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Television output notice
The following notice applies to models that have the factory-installed
television-output feature.
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is intended
for home and other limited viewing uses only unless otherwise authorized
by Macrovision. Reverse engineering or disassembly is prohibited.
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Appendix D. Notices
Wireless related information ----------------------------------------
Wireless Interoperability
Wireless LAN PCI Express Mini Card is designed to be interoperable with
any wireless LAN product that is based on Direct Sequence Spread Spectrum
(DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency
Division Multiplexing (OFDM) radio technology, and is compliant to:
The IEEE 802.11b/g Standard on Wireless LANs, as defined and
approved by the Institute of Electrical and Electronics Engineers.
The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.
Bluetooth Daughter Card is designed to be interoperable with any Bluetooth
product that is compliant to Bluetooth Specification 2.0 + EDR as defined by the
Bluetooth SIG. Following profiles are supported by Bluetooth Daughter Card:
Generic Access
Service Discovery
Serial Port
Dial-up Networking
FAX
LAN Access using PPP
Personal Area Network
Generic Object Exchange
Generic Object Push
File Transfer
Synchronization
Audio Gateway
Headset
Printer
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Appendix D. Notices
Human Interface Devices (Keyboard/Mouse)
Basic Image
Handsfree
AV
Usage Environment and Your Health
Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit
radio frequency electromagnetic energy like other radio devices. However,
the level of energy emitted is far much less than the electromagnetic energy
emitted by wireless devices like for example mobile phones.
Due to the fact that Wireless LAN PCI Express Mini Card and Bluetooth
Daughter Card operate within the guidelines found in radio frequency
safety standards and recommendations, Lenovo believes the integrated
wireless cards are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situation or environment, the use of Wireless LAN PCI Express
Mini Card or Bluetooth Daughter Card may be restricted by the proprietor
of the building or responsible representatives of the organization. These
situations may for example include:
Using the integrated wireless cards on board of airplanes, or in hospitals
In any other environment where the risk of interference to other devices
or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization (e.g., airport or hospital), you are encouraged to
ask for authorization to use Wireless LAN PCI Express Mini Card or
Bluetooth Daughter Card prior to turning on the computer.
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Appendix D. Notices
Electronic Emissions Notices ---------------The following information refers to Lenovo IdeaPad S9/S10, machine type 4067,20013
4068,20014; 4231,20015,4187
Federal Communications Commission (FCC) Statement
1. This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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