RoyalTek NS-4102 Portable Navigation Device User Manual NS4102T User s manual English

RoyalTek Company Ltd. Portable Navigation Device NS4102T User s manual English

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RoyalTek
RN5 (NS-4102) / RN5 (NS-4102F) / RN5 (NS-4102B)
Portable Navigation Device
Reference Manual
Legal Notices
Copyright
RoyalTek RN5 Portable Navigation Device User’s Guide Original issue: September 2008.
RoyalTek and the RoyalTek logo are registered trademarks of RoyalTek Inc. Other products or
system names appearing in this document are trademarks or registered trademarks of their
respective owners. Further, the © or TM symbols are not used in the text.
Changes may be made periodically to the information in this publication without obligation to
notify any person of such revision or changes. Such changes will be incorporated in new
editions of this User’s Guide or supplementary documents and publications.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without
the prior written permission of RoyalTek Inc.
DISCLAIMER AND LIMITATION OF LIABILITY
RoyalTek and its subsidiaries make no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims the implied warranties of
merchantability or fitness for a particular purpose. RoyalTek and its subsidiaries assume no
responsibility for any damage or loss resulting from the use of this RoyalTek RN5 Portable
Navigator.
NOTE:Record the device ID, serial number, purchase date, and place of purchase information
in the space provided below. The serial number is indicated on the label affixed to your
RoyalTek device. All correspondence concerning your unit should include the serial number,
device ID, and purchase information.
Revision: 1.00
September 2008
NOTE: Information in this manual is subject to change without notice.
Warnings and Notices
For your safety, do not operate the controls of the product while driving.
GPS satellite signals cannot typically pass through solid materials (except glass). GPS
location information is not typically available inside buildings, tunnels, or underground parking
lots.
A minimum of 4 GPS satellite signals is needed to calculate your GPS position. Signal
reception can be affected by weather events or overhead obstacles (e.g. dense foliage and tall
buildings).
Other wireless devices in the vehicle may interfere with the reception of satellite signals and
cause the reception to be unstable.
Adapter
Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is
damaged or exposed to excess moisture.
Do not use the adapter if the cord becomes damaged.
Connect the adapter to the proper power source. The voltage requirements are found on the
product case and/or packaging.
Battery
This unit contains a non-replaceable internal Li-polymer battery. The battery could be bursting
or exploding and releasing hazardous chemicals in case of over battery specification and
using in an abnormal conditions; disassemble, crush, puncture, or dispose of the battery in fire
or water. Abnormal operation could be dangerous to your human body. Please be aware.
Use only the specified charger approved by the manufacturer.
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according
to the instructions.
WARNING: The Lithium-Ion battery in the device must be recycled or disposed of properly.
FCC COMPLIANCE
* This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
CE Mark
This equipment complies with the requirements for CE marking when used in a residential,
commercial, vehicular or light industrial environment. R&TTE Directive. Products with the CE
marking comply with Radio & Telecommunication Terminal Equipment Directive (R&TTE)
(1999/5/EEC), the Electromagnetic Compatibility Directive (89/336/EEC) and the Low Voltage
Directive
(73/23/EEC) – as amended by Directive 93/68/ECC - issued by the Commission of the
European Community.
NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Contents
Chapter 1 Features and Specifications.....................................................................7
1.1. RoyalTek RN5 PND features .........................................................7
1.2. RN5 Specifications.........................................................................7
Chapter 2 Getting Started .........................................................................................9
2.1. Hardware Overview........................................................................9
2.1.1 Packing list ..............................................................................9
2.1.2 Basical Introduction ...............................................................11
2.1.3 How to Use Car holder ..........................................................13
2.2. How to Use mounting bracket. .....................................................13
2.3. Resetting the RN5 Device............................................................16
Chapter 3 Start to Use RN5.....................................................................................17
3.1. Turn on the device .......................................................................17
3.2. Configure system settings............................................................17
3.3. How to Use System settings ........................................................19
3.4. Reset............................................................................................19
3.5. System Information ......................................................................21
3.6. Volume.........................................................................................22
3.7. Backlight ......................................................................................22
3.8. Set a favorite application category: ..............................................23
3.8.1 Add icons to the favorite page ...............................................23
3.8.2 Delete icon to the favorite page.............................................24
3.9. Power Supply...............................................................................24
3.9.1 Charge ..................................................................................24
3.9.2 Discharge..............................................................................25
3.9.3 Power outage ........................................................................25
Chapter 4 Entertainment.........................................................................................26
4.1.
4.2.
RN5 Multimedia Player ................................................................26
Music player .................................................................................27
4.3.
4.4.
4.5.
Photo Viewer................................................................................30
Video Player.................................................................................33
Listen MP3 via Car Audio/Stereo (FM Transmitter) .....................35
4.5.1 Turn on FM Transmitter frequency ........................................35
4.5.2 Change FM Transmitter frequency ........................................36
Chapter 5 Communications.....................................................................................37
5.1.
5.2.
RN5 Bluetooth..............................................................................37
Connection...................................................................................37
5.3.
5.4.
Mobile phone connection .............................................................37
Call Out (Hands – free Calling) ....................................................39
5.5. Contacts (Import phonebooks) .....................................................40
Chapter 6 Troubleshooting and Maintenance........................................................42
6.1. General troubleshooting...............................................................42
6.1.1
6.1.2
6.1.3
6.1.4
6.1.5
If your device does not respond, do a “hard reset.” ...............42
Users can also perform a “system reset.” ..............................42
Screen responds slowly ........................................................42
Inaccurate response to tap on touch screen..........................42
Connection Problems with PC. ..............................................42
6.1.6 No GPS connection...............................................................42
6.1.7 No sound coming from the device. ........................................43
6.1.8 Cannot see photos. ...............................................................43
6.1.9 Take longer than normal time to get a GPS fix. .....................43
6.1.10 Factory reset does mean a GPS reset. ..............................43
6.2. Maintenance ................................................................................43
6.2.1 Storage precautions ..............................................................44
6.2.2 Accessories and repair precautions.......................................44
Chapter 1 Features and Specifications
1.1. RoyalTek RN5 PND features
The RoyalTek RN5 Portable Navigation Device is a powerful multifunction GPS/multimedia
navigation and entertainment device.
•
Compact size and lightweight
•
Integrated GPS receiver for GPS navigation
•
High-resolution color LCD
•
4.3” wide touch screen with 480 x 272 x 16 bits
•
Multimedia functionality with high performance processor
1.2. RN5 Specifications
Table 1: RN5 dimensions and specifications
Category
Item
Chassis
Dimension
123.5*81.9*14.8 mm
Weight
180g
Operating Temperature: 0 ℃ to +55 ℃
Specifications
Storage Temperature:-20 ℃ to + 70 ℃
Battery charge Temperature: 0 ℃ to +40 ℃
System
OS
Windows CE 5.0 Core Version
Storage
2GB MLC NAND Flash
Memory
64MB Mobile DDR SDRAM
Display
Screen Type
TFT, Touch Panel
Screen Size
4.3”
Resolution
WQVGA 480* 272
Backlight
Yes, brightness with TSP 280 nits typical
Touch Panel
Yes, (Finger Tapped)
Category
Item
Battery
General
930mAh, Li-ion Battery
Power On (charged by Car Charger)
Recharge Time
About 4 hours charge from empty to full.
Power OFF (charged by USB or Car Charger)
About 4 hours charge from empty to full.
Audio
Earphone
Yes (option)
Speaker
1.0W mono speaker
Hardware
Button\Slot
Micro SD
Supports Micro SD
Battery switch
On/ Off
USB
USB solution
USB 2.0 device with supporting mass storage( High Speed)
Chapter 2 Getting Started
This chapter describes the hardware interface of the RoyalTek RN5 and its peripherals.
Instructions for setting up the device and some basic system operations are also discussed.
NOTE: Although the RN5 rechargeable Li-Polymer battery comes approximately 30% charged,
before using, it is best to connect the AC adapter (Optional Accessory) or USB cable by PC
connect and plug to power socket and fully charge the battery. The ON/OFF button will be
orange when charging and green when change done.
2.1. Hardware Overview
This section introduces the RN5 PND external features and hardware components.
2.1.1 Packing list
The RoyalTek RN5 box contains all of the items listed below:
RN5 Portable Navigation Device
Car mount
Car holder
Car charger
USB cable (Option Accessory)
Earphone (Option Accessory)
AC adaptor (Option Accessory)
Dashboard (Option Accessory)
Portable Navigation Device Application Software DVD.
Portable Navigation Device Quick Start Guide.
statement.
10
Portable Navigation Device Warranty
2.1.2 Basical Introduction
Figure 1: Front/ Back View
Table 2-1: Top and Left/Right side controls
NO
Function
Microphone
Receives your voice while using hands-free of Bluetooth function.
Charge status
Indicated the battery charging status.
LED
On: Charging
11

Micro SD
Battery Switch
Off: Charging down
Accepts Micro SD storage cards, allows you to use audio, image files
stored in it for using internal applications.
On/ Off
the mini-USB connector of the main device can be used to charge
Mini-USB port
power or upload files from computers.
Power Button
Standby mode by pressing the button for sleep/wake.
I/O port of Car
I/O port while connecting with car holders.
Holder
Earphone
Standard stereo headphone jack.
12
2.1.3 How to Use Car holder
Figure 2: Car holder side views
Table 2-2: Car holder
No Function
USB
The mini-USB connector of car cradle can be used to charge power
Port/Docking
only.
connector
Warning: The mini-USB connector is only for charging, not for files(data) transition.
2.2. How to Use mounting bracket.
The RN5 comes with a car mount kit and a car charger to help install your device in your vehicle.
The car mount kit uses a suction cup on the windshield to offer flexible mounting options for the
RN5.
Warning: Some countries prohibit the mounting of any electronic device on the vehicle
dashboard. Be sure to check your local laws for acceptable mounting areas before installing
the car mount bracket.
This section shows how to install the car mount kit in your vehicle’s windshield using the suction
cup. The RN5 uses a snap on mounting cradle to use when the device attaches to the car mount.
Below is the backside view of the RN5 in the cradle.
1. Clean the mounting surface with a glass cleaner and a clean cotton cloth.
2. If the ambient temperature is below +15°C (60°F), you can warm the mounting area
and the suction cup (e.g. with a hair dryer) to ensure a strong suction bond.
3. Install the car mount on the selected area.
a. Press the suction cup of the car mount firmly against to the windshield.
2-3-1)
b. Press down the lever to fix the suction cup in place.
13
(See Figure
c. Adjust the angles of the arm to your proper viewing position.
Figure 2-3-1
4. Mounting the device holder with your RN5.
a. Fit RN5 down in the device holder first, and then lock it using the plugs on the bottom of
the device holder. (See Figure2-3-2)
b. Firmly lock the RN5 with device holder on the car mount which has been mounted to
your windscreen.(See Figure2-3-3)
Fig
ure
2-32
14
Figure 2-3-3
5. Charging your RN5 device.
a. Plug the car charger to the 12 V outlet of your car and then connect the charger cable to
the Mini USB port of the RN5 car holder;Please make sure the battery switch status in
“ON” mode. (See Figure 2-3-4)
b. now You can let your RN5 have the continuous power by the car charger.
Figure 2-3-4
NOTE:Your car may be required to switch the vehicle ignition into the accessories position to
power the cigarette lighter. Your NS-4102 will not charge with the ignition off.
15
NOTE:In some condition of charging NS-4102, if room temp. is over 35 degree C, PND might not be
charged because of internal heat protection.
After a while, internal heat is decreasing, then NS-4102 can
be charged again.
6. Starting your RN5
a. Push the battery switch ON.(Default status OFF), and then the main menu screen
appears.
b. Tap Navigation, you will see the map screen displayed.
c.
Please read the User’s Guide of Navigation software for the detail setting information.
Please be noted, the first time turning on your RN5 may take some time to obtain a valid GPS
fix.
2.3. Resetting the RN5 Device
In the normal situation, unnecessary to reset your RN5. However, in the event that a problem
cannot be corrected, you may reset the RN5 device by the following way:
Hard reset:
•
To do a “Hard reset” Disconnect all cables, including the AC adapter, from your device.
By sliding the hard reset switch on the primary ON/OFF switch on the back side of the device
from OFF to ON position.
16
Chapter 3 Start to Use RN5
After fully charging the RN5 it is ready to be used. You can now turn it on and proceed to system
settings configuration.
3.1. Turn on the device
1. Sliding the battery switch to “ON”. (Default status OFF)
After turning on the device, main page will display. This is also referred to the Favorite page.
3.2. Configure system settings
If you intend to start using your RN5 at once, we recommend that you configure the language and
time zone settings first. The rest of the user preferences can be set up later.
1.
Tap “System” in the right category bar
17
.
2.
Tap “Language” on the System page.
3.
It will display current language in central area.
4.
To drag wheel scroll language tags.
5.
To set the system time zone, tap “Time Zone” in System Menu.
18
6.
7.
Tap the
icon to set up the function of daylight saving s time.
a.
represent enable the function of daylight savings time.
b.
represent disable the function of daylight savings time.
Drag the Map to adjust the time zone.
3.3. How to Use System settings
Other system settings can be used to view and adjust your device current preferences. Navigate
from the System Menu.
3.4. Reset
 GPS Reset::When user wonder if GPS receiver perform properly or not .( ex : Change the region)
 Factory Reset:The factory reset function not only resets the operating system settings to default factory
values, but also reset the GPS settings.
 Calibration:When the touch screen does not respond well, calibrate the screen of your device.
Tap the “Reset” icon in the System Menu.
19
2
Tap the “GPS Reset” icon in the Reset Menu.
Tap the “YES” to reset the GPS.
Tap the “Factory Reset” icon in the Reset Menu.
Tap the “YES” to do the Factory Reset.
20
6
Tap the “Calibration” icon in the Reset Menu.
Tap on the center of the target. Repeat as the target moves around the screen.
3.5. System Information
1. Tap the Sys Info. icon in the System Menu.
21
2. You can view the OS version, GPS firmware version and other system information..
3.6. Volume
1. Tap the Volume icon in the System Menu.
2.
Adjust the volume by dragging the wheel.
3.
Dragging to left will become mute, and opposite will become larger.
3.7. Backlight
1. Tap the Backlight icon in the System Menu.
22
2. Adjust the Backlight brightness by dragging triangle icon.
3. Dragging to left will become darker; dragging to right will become lighter.
3.8. Set a favorite application category:
In order to provide more organized and friendly application management interface for users
organizing their own favorite application category by drag-and-drop, but the maximum number
of favorite application shortcut is six.
3.8.1 Add icons to the favorite page
1.
Drag the icon to the category bar of favorite category.
2.
That will show the icon in favorite page.
23
3.8.2 Delete icon to the favorite page
1.
Drag the icon from Favorite page to category bar and drop it. Confirm dialog will pop up, just tap “YES” to
delete.
3.9. Power Supply
RN5 has a completive power management system, and enhances its standby time. In
addition, it can make end-users more convenient to carry it for entertainment purpose,
not only using in cars but also at home, outdoor activities.
3.9.1 Charge
While end-users use our standard car charger or AC adapter to charge RN5, the main
screen would remind you.
24
3.9.2 Discharge
While end-users remove out our standard car charger or AC adapter, the main screen
would remind you to turn off RN5 or not.
3.9.3 Power outage
While battery capacity is lower than 20%, the main screen would remind end-users
the following message.
25
Chapter 4 Entertainment
4.1. RN5 Multimedia Player
RN5 is a fully capable multimedia player that can enhance your portable entertainment. In
addition to its navigating function, RN5 is also a mobile entertainment tool to let you enjoy digital
music, view photos. These functions make RN5 a true multimedia device.
To enable access of multimedia files from your PC folders, there are two ways to do:
• Copy multimedia files into a micro SD card from your PC, and then insert this micro SD
card into RN5.
•Insert micro SD card and connect USB cable from PC to RN5, and then directly copy
multimedia files from PC to RN5
26
It is recommended to organize files into subfolders. These folders will make files easier to find
and play.
4.2. Music player
Enjoy your favorite music on the road. The program features:
•
Support to MP3 files (MP3, WMA format)
•
Auto-scan supported files in the device’s Micro SD card
•
Separate volume control enabling you to adjust the playback sound level while
retaining the volume level set for system sounds
Each sub directory containing compatible music files is treated as an individual playlist. For a
more organized file search, it is advisable to name sub directories based on listening
preferences.
1. Tap “Music” icon in the Main Menu.
NOTE: You can also enter the music player by entering
○
○
○
○
○
27
Table 4-2-1: MP3 player functions
NO
Function
Return
Return to list page
Songs
List all song by alphabet
Album
List all albums by alphabet.
Artist
List all Artists by alphabet
Search
Current play list
28
2. Tap a song on the music list.
3. Tap bottom information bar will switch to song’s progress.
○
○
○
○
○
○
○
○
5 ○
Table 4-3-2-2: Play sound functions
29
NO
Function
Play/Pause
P/ay/Pause song
Forward
Forward to next song.
Previous
Reword to previous song
Stop
Stop music play.
Repeat
Repeat play songs.
Random
Random play songs.
Sound bar
To adjust the sound.
No even: This place will scroll song’s name and total play
Bottom info. bar
Return
time.
Tap: Tap this bar. Will switch to song’s progress.
Return to list page.
4.3. Photo Viewer
RN5 has a great photo viewer option that makes it easy to share and view digital photos
anywhere you like. The program features:
•
Support for JPEG files (Support Max. 500 photos)
•
Auto-scanning of supported files in the device’s Micro SD card
•
Three viewing modes: Thumbnail, Full Screen, and Slide Show
•
Album support based on sub-directory contents
Each subdirectory can hold multiple images and be used as an individual album. For a more
organized file search, it is advisable to sort image files into sub directories based on meaningful
name or date. An example could be “summer vacation pictures” or “New baby” or “2005 Best.”
4.3.1. View files in Slide Show mode
You have the option to view images in a slide show much like viewing a Power- Point presentation
in your computer. Images are adjusted to fit the entire display area and are shown in a 5-second
interval.
4.3.2. Use the Photo Album
30
1. Tap “Photo” icon in the Main Menu.
2. List all thumbnails in SD card.
3. Dragging upward or downwards to make photo move to next or previous page.
4.
Tap specific thumbnail will enlarge thumbnail.
5.
Tap the screen will display control bar display
31
○
○
○
○
○
Table 4-3-4-1: Photo Album Viewer
NO
Function
Return
Return to thumbnail page
Previous page
Display previous photo.
Auto Play mode
Auto play all photos.
Next page
Display next photo.
Rotate
Rotate photo
32
4.4. Video Player
Video Player is a very unique function in RN5, which can make end-users enjoy your DIY video
via this device. The program features:
•
Support MP4 files (including mp4,
mv4, 3gp, m4a and avi formate, but Maximum
500 files)
•
Auto-scanning of supported files in the device’s Micro SD card
•
Three viewing modes: Thumbnail, Full Screen, and Slide Show
•
Album support based on sub-directory contents
4.4.1. Use Video Player
1. Tap “Video” icon in the Main Menu.
2. Tap “Accept” icon to enter Video Player function screen, or tap “Cancel” not to enter into.
3. Tap “File Manager” to choose a file, which you would like to play.
33
4. Tap “Play” to play the file which you choose.
Table 4-4-1-1: Video Player Display
NO
Function
Play
Play a video file
Pause
Pause to play a video file
Forward
Downward
Volume
down
Turn down volume
34
6
Volume up
File
Manager
Turn up volume
List video files
Progress
Show playing progress (Tap or drag to control playing
bar
progress)
Return
Return to the previous page
4.5. Listen MP3 via Car Audio/Stereo (FM Transmitter)
RN5 has a great music-player-supported function that makes you play MP3 files via your car
audio/stereo.
•
Set FM frequency range from 88.2 to 107.8Mhz
4.5.1 Turn on FM Transmitter frequency
1.
2.
3.
4.
Tap the Volume icon in the System Menu.
Tap “FM” to open FM Transmitter function
Set FM frequency 88.2 MHz in your car radio.
Play “Music Player”, “Video player” or “Navigation”, and audio will be come out from your
car radio.
NOTE:there is a sign to remind end-user that FM Transmitter function is open on the main menu.
Table 4-4-1-1: FM Transmitter Setting
NO
Function
Description
FM
Transmitter
Open FM Transmitter function
35
2
Stop
Stop FM Transmitter function
Frequency
Set frequency (Default: 88.2 MHz)
4.5.2 Change FM Transmitter frequency
1. Tap frequency entry
2. Set the frequency number, and tap “Enter”
3. Set the same frequency number to make your car radio receive audio from RN5.
Table 4-4-2-1: FM Frequency Setting
NO
Function
Description
Delete
Delete frequency number
Enter
Implement this frequency number
NOTE:FM Frequency can only set from 88.2 to 107.8Mhz.
36
Chapter 5 Communications
5.1. RN5 Bluetooth
Once your Bluetooth-enabled mobile phone is paired with your RN5, you can make hands-free
phone calls through your RN5’s integrated micro- phone and speaker. RN5 makes it easy to
make and receive phones calls with ease while end-users drive cars. Hands-free calling keeps
things safe, letting you keep your eyes on the road, while your RN5 integrates seamlessly with
your mobile phone. Easy to connect and use, just follow a few quick steps to enjoy the benefits of
Hands- free calling. (That is option function)
5.2. Connection
NOTE:Make sure the Bluetooth settings of your mobile phone.
The Bluetooth switch is set to “ON” or “enable”.
The visibility is set to “Discoverable”, “Show my phone”, (For more detailed information,
see your phone’s manual.)
5.3. Mobile phone connection
1. Tap “Settings” to turn on Bluetooth function, and end-users can also turn on “Automatic
Answer” while the mobile phone is ringing.
1.NOTE:”Automatic
Back to “Communication”
screen,
andcan
tapbe
“Connection”
Answer
Time”
set three mode “3sec.”, “10sec.”, and “30sec.”
37
2. Tap “Search” to look for Bluetooth on of mobile phones, and
3. Choose one which you want to connect to, and tap “Connection”
4. Choose “HFP”
5. The mobile phone will often require you to enter a password to connect the device. Enter
38
“0000” on the mobile phone in this case.
6. When the connection completes, the name of the connected phone is displayed on the title
bar of the “communications” screen.
NOTE:If the connected mobile phone has the Bluetooth auto-accept function, set this function to “NO”
(For more detailed information, see your phone’s manual.
NOTE:Bluetooth function has distance limitation.
While the mobile phone is away, and make
Bluetooth function disconnect, NS-4102 would try to re-connect within 10 seconds.
NOTE: While end-user is turning on FM Transmitter and Bluetooth Hands-free function (connecting
with a cell phone), call conversation would still come out from NS-4102 speaker, not from car
audio/stereo.
5.4. Call Out (Hands – free Calling)
1.
Tap “Call-out” screen is as follows:
2.
Call-out
○
○
○
No.
Name
Description
Start to make a call.
History
Call-out from the history of the incoming /outgoing call
Contacts
Call-out from the contacts. In detail, refer to 4.3.
39
3.
Call-out (in a phone call)
○
No.
4.
Name
Description
Close a phone call.
Receiving a call
(1) When the connected mobile phone receives a call, the caller’s phone number and two
buttons are displayed on the screen.
(2) Receive a call, tap
; Quit a call, tap
5.5. Contacts (Import phonebooks)
1. Tap “Contacts” screen is as follows:
40
2. Tap “Import” to import the contact information from the connected mobile phone.
41
Chapter 6 Troubleshooting and Maintenance
6.1. General troubleshooting
6.1.1 If your device does not respond, do a “hard reset.”
Do a “hard reset,” Disconnect all cables, including the AC adapter, from
your device.
Switch “Battery Switch” on the back side of the device form OFF to ON
position then tap the power button.
6.1.2 Users can also perform a “system reset.”
Do a “system reset,” in the Main menu, tap System, then tap System Info.
This will allow you to do a factory reset (restore to default set tings), reset
the GPS status and recalibrate the touch screen interface.
6.1.3 Screen responds slowly
Make sure you have enough battery power.
6.1.4 Inaccurate response to tap on touch screen.
Recalibrate the touch screen.
6.1.5 Connection Problems with PC.
Make sure that the cable is securely plugged into the USB port on your
computer and on the device. Connect the USB cable directly to your
computer—do not use the cable through a USB hub.
Reset your device before connecting the cable. Always disconnect your
device before you restart your computer.
6.1.6 No GPS connection
Make sure RN5 is put near car windshield or no obstacle on its top.
Note that the GPS reception can be affected by:
Bad weather
Dense overhead obstacles (e.g. trees and tall buildings)
Other wireless devices in the car
42
6.1.7 No sound coming from the device.
Make sure mute is not selected for Volume in system settings. The built-in
speaker turns off when the headphone jack is being used.
6.1.8 Cannot see photos.
Make sure you are using supported image formats JPG.
6.1.9 Take longer than normal time to get a GPS fix.
If the previous GPS fix position was more than 500 km or 12 hours apart
from your current position and time, it will also take significantly longer than
the standard TTFF time to get a GPS fix. This is due to the nature of the
GPS algorithm and rotational velocity between the satellites and planet
Earth, and deemed normal.
Perform a GPS reset in the main/system/system info menu to get a faster
GPS fix.
6.1.10 Factory reset does mean a GPS reset.
Yes. The Factory Reset function resets the OS settings to their default
factory values and it will reset the GPS settings.
6.2. Maintenance
Avoid exposing your device to direct sunlight or strong ultraviolet light for
extended periods of time.
Do not drop your device or subject it to severe shock.
Do not subject your device to sudden and severe temperature changes.
This could cause moisture condensation inside the unit, which could
damage your device. In the event of moisture condensation, allow the
device to dry out completely before use.
The screen surface can be easily scratched. Sharp objects may scratch
the screen. You may use non-adhesive generic screen protectors
designed specifically for use on portable devices with LCD panels to help
protect the screen from minor scratches.
Never clean your device with it powered on.
Never use organic solvents such as benzene or paint thinner to clean your
device. Use of these solvents can cause deformation or discoloration.
Use a soft, clean, lint-free cloth to clean the display screen. Moistened
LCD screen wipes could also be used as required.
43

Never attempt to disassemble, repair or make any modifications to your
device. Disassembly, modification or any attempt at repair could cause
damage to your device and even bodily injury or property damage and will
void any warranty.
6.2.1 Storage precautions
Do not store your device anywhere it may be exposed to water or in
conditions of high humidity.
When the device is not in use for an extended period of time, bring it
indoors and store it in cool dry area.
6.2.2 Accessories and repair precautions
Only authorized accessories should be use with the device. The use of
incompatible accessories could result in bodily injury and/or damage to the
device.
The use of unauthorized accessories will also void your warranty.
Never attempt to disassemble, repair or make any modification to your
device.
44

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