Ruckus SCG™200,vSZ H™ And SZ™300 Alarm Event Reference Guide For SmartZone 3.5.1 Smart Zone (MR1) (SZ300/SCG200/v SZ H) Scg200Vszh Sz300 351 20170616
2017-08-03
User Manual: Ruckus SmartZone 3.5.1 (MR1) Alarm and Event Reference Guide (SZ300/SCG200/vSZ-H)
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- Contents
- About This Guide
- Revision History
- Alarm and Event Management
- Alarm Types
- Accounting Alarms
- AP Authentication Alarms
- AP Communication Alarms
- AP LBS Alarms
- AP State Change Alarms
- Authentication Alarms
- Authentication server not reachable
- Authentication failed over to secondary
- Authentication fallback to primary
- AD/LDAP connectivity failure
- Bind fails with AD/LDAP
- Bind success with LDAP, but unable to find clear text password for the user
- RADIUS fails to connect to AD NPS server
- RADIUS fails to authenticate with AD NPS server
- Fails to establish TLS tunnel with AD/LDAP
- Control and Data Plane Interface Alarms
- Cluster Alarms
- New node failed to join
- Node removal failed
- Node out of service
- Cluster in maintenance state
- Cluster backup failed
- Cluster restore failed
- Cluster upgrade failed
- Cluster application stopped
- Node bond interface down
- Node physical interface down
- Cluster node rebooted
- Cluster node shut down
- Disk usage exceed threshold
- Cluster out of service
- Cluster upload AP firmware failed
- Cluster add AP firmware failed
- Unsync NTP time
- Cluster upload KSP file failed
- Configuration backup failed
- Configuration restore failed
- Configuration Alarms
- Data Plane Alarms
- Data plane configuration update failed
- Data plane disconnected
- Data plane physical interface down
- Data plane rebooted
- Data plane packet pool is under low water mark
- Data plane packet pool is under critical low water mark
- Data plane core dead
- Data plane process restarted
- Data plane license is not enough
- Data plane upgrade failed
- Data plane of data center side fails to connect to the CALEA server
- Data plane fails to connects to the other data plane
- Data plane DHCP IP pool usage rate is 100 percent
- GA Interface Alarms
- Gn/S2a Interface Alarms
- GGSN restarted
- GGSN not reachable
- GGSN not resolved
- PDNGW could not be resolved
- PDNGW version not supported
- Associated PDNGW down
- Create session response failed
- Decode failed
- Modify bearer response failed
- Delete session response failed
- Delete bearer request failed
- Update bearer request failed
- CGF server not configured
- GR Interface Alarms
- IPMI Alarms
- Licensing Alarms
- PMIPv6 Alarms
- SCI Alarms
- Session Alarms
- STA Interface Alarms
- System Alarms
- No LS responses
- LS authentication failure
- {produce.short.name} failed to connect to LS
- Syslog server unreachable
- CSV export FTP maximum retry
- CSV export disk threshold exceeded
- CSV export disk max capacity reached
- Process restart
- Service unavailable
- Keepalive failure
- Resource unavailable
- HIP failed over
- The last one data plane is disconnected zone affinity profile
- Diameter initialization error
- Diameter peer transport failure
- Diameter CER error
- Diameter peer add error
- Diameter peer remove successful
- Diameter realm entry error
- Diameter failover to alternate peer
- Diameter fail back to peer
- Diameter CEA unknown peer
- Diameter no common application
- Process initiated
- PMIPv6 unavailable
- Memory allocation failed
- Threshold Alarms
- Tunnel Alarms - Access Point
- Events Types
- 3rd Party Access Point Events
- Accounting Events
- Accounting session started
- Accounting session start failed
- Accounting session disabled
- Accounting session stopped successfully
- Accounting session stopped failed
- Accounting session interim failed
- Accounting server not reachable
- Accounting failed over to secondary
- Accounting fallback to primary
- AP accounting message mandatory parameter missing
- Unknown realm
- AP accounting message decode failed
- AP accounting retransmission message dropped
- AP accounting response while invalid config
- AP account message drop while no accounting start message
- Unauthorized COA/DM message dropped
- AP Authentication Events
- Radius server reachable
- Radius server unreachable
- LDAP server reachable
- LDAP server unreachable
- AD server reachable
- AD server unreachable
- Wechat ESP authentication server reachable
- WeChat ESP authentication server unreachable
- WeChat ESP authentication server resolvable
- WeChat ESP authentication server unresolvable
- WeChat ESP DNAT server reachable
- WeChat ESP DNAT server unreachable
- WeChat ESP DNAT server resolvable
- WeChat ESP DNAT server unresolvable
- AP Communication Events
- AP discovery succeeded
- AP managed
- AP rejected
- AP firmware updated
- AP firmware update failed
- Updating AP firmware
- Updating AP configuration
- AP configuration updated
- AP configuration update failed
- AP pre-provision model mismatched
- AP swap model mismatched
- AP WLAN oversubscribed
- AP join zone failed
- AP illegal to change country code
- AP configuration get failed
- Rogue AP
- SSID-spoofing rogue AP
- MAC-spoofing rogue AP
- Same-network rogue AP
- Ad-hoc network device
- Rogue AP disappeared
- AP LBS Events
- AP Mesh Events
- EMAP downlink connected to MAP
- EMAP downlink disconnected from MAP
- EMAP uplink connected to MAP
- EMAP uplink disconnected from MAP
- MAP disconnected
- MAP downlink connected
- MAP downlink connected to EMAP
- MAP downlink disconnected from EMAP
- RAP downlink connected to MAP
- MAP uplink connected to EMAP
- MAP uplink disconnected from EMAP
- MAP uplink connected to RAP
- MAP uplink connected to MAP
- Mesh state updated to MAP
- Mesh state updated to MAP no channel
- Mesh state updated to RAP
- Mesh state update to RAP no channel
- MAP downlink connected to MAP
- MAP downlink disconnected from MAP
- RAP downlink disconnected from MAP
- AP State Change Events
- AP rebooted by user
- AP rebooted by system
- AP disconnected
- AP IP address updated
- AP reset to factory default
- AP channel updated
- AP country code updated
- AP channel updated because dynamic frequency selection (DFS) detected a radar
- AP change control plane
- AP connected
- AP deleted
- AP heartbeat lost
- AP tagged as critical
- AP cable modem interface down
- AP brownout
- AP cable modem power-cycled by user
- AP smart monitor turn off WLAN
- AP client load balancing limit reached
- AP client load balancing limit recovered
- AP WLAN state changed
- AP capacity reached
- AP capacity recovered
- AP cable modem interface up
- AP cable modem soft-rebooted by user
- AP cable modem set to factory default by user
- AP health high latency flag
- AP health low capacity flag
- AP health high connection failure flag
- AP health high client count flag
- AP health high latency clear
- AP health low capacity clear
- AP health high connection failure clear
- AP health high client count clear
- Primary DHCP AP is down
- Primary DHCP AP is up
- Secondary DHCP AP is down
- Secondary DHCP AP is up
- Primary or secondary DHCP AP detects 90% of the configured total IPs
- Both primary and secondary DHCP server APs are down
- AP NAT gateway IP failover detected for particular VLAN pool
- AP NAT gateway IP fall back detected for particular VLAN pool
- NAT VLAN capacity affected detected by NAT gateway AP at zone due to three (3) consecutive NAT gateway AP IPs are down for particular VLAN pool
- NAT VLAN capacity restored detected by NAT gateway AP due to (at least) one out of the three (3) consecutive NAT gateway AP IP were down is now up
- AP NAT failure detected by SZ due to three (3) consecutive NAT gateway APs are down
- AP health high airtime utilization flag
- AP health high airtime utilization clear
- AP USB Events
- Authentication Events
- Authentication server not reachable
- Unknown realm
- Authentication succeeded
- Authentication failed
- Pseudonym authentication succeeded
- Pseudonym authentication failed
- Fast re-authentication succeeded
- Fast re-authentication failed
- Authentication failed over to secondary
- Authentication fallback to primary
- AD/LDAP connected successfully
- AD/LDAP connectivity failure
- Bind fails with AD/LDAP
- Bind success with LDAP, but unable to find clear text password for the user
- RADIUS fails to connect to AD NPS server
- RADIUS fails to authenticate with AD NPS server
- Successfully established the TLS tunnel with AD/LDAP
- Fails to establish TLS tunnel with AD/LDAP
- Authorization Events
- Control and Data Plane Interface
- Client Events
- Client authentication failed
- Client joined
- Client failed to join
- Client disconnected
- Client connection timed out
- Client authorization successfully
- Client authorization failed
- Client session expired
- Client roaming
- Client logged out
- 3rd party client join
- 3rd party client inactivity timeout
- 3rd party client authorization
- 3rd party client authorization failure
- 3rd party client session expiration
- 3rd party client roaming
- 3rd party client session logout
- Client roaming disconnected
- Client blocked
- Client grace period
- Onboarding registration succeeded
- Onboarding registration failed
- Remediation succeeded
- Remediation failed
- Force DHCP disconnected
- WDS device joined
- WDS device left
- Client is blocked because of barring UE rule
- Client is unblocked by barring UE rule
- Start CALEA mirroring client
- Stop CALEA mirroring client
- Wired client joined
- Wired client failed to join
- Wired client disconnected
- Wired client authorization successfully
- Wired client session expired
- Cluster Events
- Cluster created successfully
- New node joined successfully
- New node failed to join
- Node removal completed
- Node removal failed
- Node out of service
- Cluster in maintenance state
- Cluster back in service
- Cluster backup completed
- Cluster backup failed
- Cluster restore completed
- Cluster restore failed
- Cluster node upgrade completed
- Entire cluster upgraded successfully
- Cluster upgrade failed
- Cluster application stopped
- Cluster application started
- Cluster backup started
- Cluster upgrade started
- Cluster leader changed
- Node bond interface down
- Node bond interface up
- Node IP address changed
- Node physical interface down
- Node physical interface up
- Cluster node rebooted
- NTP time synchronized
- Cluster node shutdown
- Cluster upload started
- Cluster upload completed
- Cluster upload failed
- SSH tunnel switched
- Cluster remove node started
- Node back in service
- Disk usage exceed threshold
- Cluster out of service
- Initiated moving APs in node to a new cluster
- Cluster upload vSZ-D firmware started
- Cluster upload vSZ-D firmware completed
- Cluster upload vSZ-D firmware failed
- Cluster upload AP firmware started
- Cluster upload AP firmware completed
- Cluster upload AP firmware failed
- Cluster add AP firmware started
- Cluster add AP firmware completed
- Cluster add AP firmware failed
- Cluster name is changed
- Unsync NTP time
- Cluster upload KSP file started
- Cluster upload KSP file completed
- Cluster upload KSP file failed
- Configuration backup started
- Configuration backup succeeded
- Configuration backup failed
- Configuration restore succeeded
- Configuration restore failed
- AP Certificate Expired
- AP Certificate Updated
- Configuration restore started
- Upgrade SSTable failed
- Reindex elastic search finished
- Initiated APs contact APR
- Node IPv6 address added
- Node IPv6 address deleted
- Configuration Events
- Configuration updated
- Configuration update failed
- Configuration receive failed
- Incorrect flat file configuration
- Zone configuration preparation failed
- AP configuration generation failed
- End-of-life AP model detected
- VLAN configuration mismatch on non-DHCP/NAT WLAN
- VLAN configuration mismatch on DHCP/NAT WLAN
- Data Plane Events
- Data plane discovered
- Data plane discovery failed
- Data plane configuration updated
- Data plane configuration update failed
- Data plane rebooted
- Data plane heartbeat lost
- Data plane IP address updated
- Data plane updated to a new control plane
- Data plane status update failed
- Data plane statistics update failed
- Data plane connected
- Data plane disconnected
- Data plane physical interface down
- Data plane physical interface up
- Data plane packet pool is under low water mark
- Data plane packet pool is under critical low water mark
- Data plane packet pool is above high water mark
- Data plane core dead
- Data plane process restarted
- Data plane discovery succeeded
- Data plane managed
- Data plane deleted
- Data plane license is not enough
- Data plane upgrade started
- Data plane upgrading
- Data plane upgrade succeeded
- Data plane upgrade failed
- Data plane of data center side successfully connects to the CALEA server
- Data plane of data center side fails to connect to the CALEA server
- Data Plane of data center side disconnects to CALEA server
- Data plane successfully connects to the other data plane
- Data plane fails to connects to the other data plane
- Data plane disconnects to the other data plane
- Start CALEA mirroring client in data plane
- Stop CALEA mirroring client in data plane
- Data plane DHCP IP pool usage rate is 100 percent
- Data plane DHCP IP pool usage rate is 80 percent
- CALEA UE Matched
- DHCP Events
- GA Interface Events
- Gn/S2a Interface Events
- GGSN restarted
- GGSN not reachable
- Echo response not received
- GGSN not resolved
- PDP context established
- PDP create failed
- PDP update by HLR succeeded
- PDP update by HLR failed
- PDP update by roaming succeeded
- PDP update by roaming failed
- PDP update by GGSN succeeded
- PDP update by GGSN failed
- PDP delete by TTG succeeded
- PDP delete by TTG failed
- PDP delete by GGSN succeeded
- PDP delete by GGSN failed
- IP assigned
- IP not assigned
- Unknown UE
- PDP update success COA
- PDP update fail COA
- PDNGW could not be resolved
- PDNGW version not supported
- Associated PDNGW down
- Create session response failed
- Decode failed
- Modify bearer response failed
- Delete session response failed
- Delete bearer request failed
- Update bearer request failed
- CGF server not configured
- Gr Interface Event
- Destination not reachable
- Destination available
- App server down
- App server inactive
- App server active
- Association establishment failed
- Association down
- Association up
- Send auth info success
- Auth info sending failed
- GPRS location update succeeded
- GPRS location update failed
- Insert sub data success
- Insert sub data failed
- Outbound routing failure
- Did allocation failure
- Restore data success
- Restore data failed
- IPMI Events
- ipmiVoltage
- ipmiThempBB
- ipmiThempFP
- ipmiThempIOH
- ipmiThempMemP
- ipmiThempPS
- ipmiThempP
- ipmiThempHSBP
- ipmiFan
- ipmiPower
- ipmiCurrent
- ipmiFanStatus
- ipmiPsStatus
- ipmiDrvStatus
- ipmiREVotage
- ipmiREThempBB
- ipmiREThempFP
- ipmiREThempIOH
- ipmiREThempMemP
- ipmiREThempPS
- ipmiREThempP
- ipmiREThempHSBP
- ipmiREFan
- ipmiREPower
- ipmiRECurrent
- ipmiREFanStatus
- ipmiREPsStatus
- ipmiREDrvStatus
- Licensing Interface Events
- Location Delivery Events
- PMIPv6 Events
- SCI Events
- Session Events
- STA Interface Events
- STA successful authentication
- STA authentication failed transport down
- STA authentication failed failure response
- STA authentication failed decode failure
- STA session termination {produce.short.name} initiated success
- STA session termination AAA initiated success
- STA session termination AAA initiated failed
- STA re-authorization successful
- STA re-authorization failed
- STA response timer expired
- Retransmission exhausted
- System Events
- No LS responses
- LS authentication failure
- {produce.short.name} connected to LS
- {produce.short.name} failed to connect to LS
- {produce.short.name} received passive request
- {produce.short.name} sent controller information report
- {produce.short.name} received management request
- {produce.short.name} sent AP info by venue report
- {produce.short.name} sent query venues report
- {produce.short.name} sent associated client report
- {produce.short.name} forwarded calibration request to AP
- {produce.short.name} forwarded footfall request to AP
- {produce.short.name} received unrecognized request
- Syslog server reachable
- Syslog server unreachable
- Syslog server switched
- Generate AP config for plane load rebalance succeeded
- Generate AP config for plane load rebalance failed
- FTP transfer
- FTP transfer error
- CSV export FTP transfer
- CSV export FTP transfer error
- CSV export FTP transfer maximum retry
- CSV export disk threshold exceeded
- CSV export disk max capacity reached
- CSV export disk threshold back to normal
- File upload
- Email sent successfully
- Email sent failed
- SMS sent successfully
- SMS sent failed
- Process restart
- Service unavailable
- Keepalive failure
- Resource unavailable
- HIP started
- HIP stopped
- HIP failed over
- Standby HIP restarted
- HIP cache cleaned
- Data plane of data center side successfully connects to the CALEA server
- Data plane of data center side fails to connect to the CALEA server
- Data Plane of data center side disconnects to CALEA server
- Data plane successfully connects to the other data plane
- Data plane fails to connects to the other data plane
- Data plane disconnects to the other data plane
- Start CALEA mirroring client in data plane
- Stop CALEA mirroring client in data plane
- Data plane DHCP IP pool usage rate is 100 percent
- Data plane DHCP IP pool usage rate is 80 percent
- All data planes in the zone affinity profile are disconnected
- CALEA UE Matched
- Diameter initialization error
- Diameter initialization
- Diameter peer transport failure
- Diameter CER error
- Diameter CER success
- Diameter invalid version
- Diameter peer add error
- Diameter peer add successful
- Diameter peer remove successful
- Diameter realm entry error
- Diameter failover to alternate peer
- Diameter fail back to peer
- Diameter CEA unknown peer
- Diameter no common application
- ZD AP migrating
- ZD AP migrated
- ZD AP rejected
- ZD AP migration failed
- Database error
- Recover cassandra error
- Process initiated
- PMIPv6 unavailable
- Memory allocation failed
- Process stopped
- Threshold Events
- CPU threshold exceeded
- Memory threshold exceeded
- Disk usage threshold exceeded
- CPU threshold back to normal
- Memory threshold back to normal
- Disk threshold back to normal
- License threshold exceeded
- Rate limit threshold surpassed
- Rate limit threshold restored
- Rate limit for TOR surpassed
- The number of users exceed its limit
- The number of devices exceeded its limit
- Tunnel Events - Access Point (AP)
- Data plane accepted a tunnel request
- Data plane rejected a tunnel request
- Data plane terminated a tunnel
- AP created a tunnel
- AP tunnel disconnected
- AP softGRE tunnel fails over primary to secondary
- AP softGRE tunnel fails over secondary to primary
- AP softGRE gateway reachable
- AP softGRE gateway not reachable
- Data plane set up a tunnel
- AP secure gateway association success
- AP is disconnected from secure gateway
- AP secure gateway association failure
- Tunnel Events - Data Plane
- Index