SENA TECHNOLOGIES SP22 Motorcycle Bluetooth Communication System User Manual

Sena Technologies,Inc. Motorcycle Bluetooth Communication System

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SP22 User Manual

User Manual

| 10U 1 10U Motorcycle Bluetooth Communication System with Handlebar Remote

| 10U 2 © 1998-2015 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice. Sena Technologies, Inc. or its     -   -          ® are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena. ei® Co,. Ltd. The Sena 10U for Shoei® Neotec is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the Shoei® Neotec helmets. The Sena 10U for Shoei® GT-Air is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the Shoei® GT-Air helmets. Sena -Welk Gmbh. The 10U for Schuberth® C3 & C3 pro is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the Schuberth® C3 & C3 pro helmets. Arai® is a registered trademark of Arai® Helmet, Ltd. The 10U for Arai® full-face helmets is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the the Arai® full-face helmets. GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. ( is not affiliated with Woodman Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 allowing for Bluetooth capabilities. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. ZumoGarmin Ltd. or its trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

| 10U 3 CONTENTS 1 INTRODUCTION 2 PACKAGE CONTENTS 3 INSTALLING THE 10U ON YOUR HELMET 3.1 10U for Shoei GT-Air 3.2 Handlebar Remote 4 GETTING STARTED 4.1 Button Operation 4.2 Powering On and Off 4.2.1 Headset 4.2.2 Handlebar Remote 4.3 Pairing the Headset and the Handlebar Remote 4.4 Charging 4.5 Checking the Battery Level 4.6 Volume Adjustment 4.7 Sena Softwares 4.7.1 Sena Device Manager 4.7.2 Sena Smartphone App 5 PAIRING THE 10U WITH BLUETOOTH DEVICES 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree 5.3.1 A2DP Stereo Music Only 5.3.2 HFP for Phone Call Only 5.4 Intercom Pairing 5.4.1 Pairing with Other 10U Headsets for Intercom Conversation 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 6.2 Speed Dialing 6.3 GPS Navigation 6.4 Sena SR10, Two-Way Radio Adapter 7 STEREO MUSIC 7.1 Bluetooth Stereo Music 7.2 Music Sharing 8 INTERCOM 8.1 Two-way Intercom 8.1.1 Starting Two-way Intercom

| 10U 4 8.1.2 Ending Two-way Intercom 8.2 Three-way Intercom 8.2.1 Starting Three-way Intercom 8.2.2 Ending Three-way Intercom 8.3 Four-way Intercom 8.3.1 Starting Four-way Intercom 8.3.2 Ending Four-way Intercom 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 10 UNIVERSAL INTERCOM 10.1 Universal Intercom Pairing 10.2 Two-way Universal Intercom 10.3 Three-way Universal Intercom 10.4 Four-way Universal Intercom 10.4.1 Four-way Universal Intercom Case 1 10.4.2 Four-way Universal Intercom Case 2 11 FM RADIO 11.1 FM Radio On/Off 11.2 Preset Stations 11.3 Seek and Save 11.4 Scan and Save 11.5 Temporary Preset 11.6 Region Selection 12 FUNCTION PRIORITY 13 CONFIGURATION SETTING 13.1 Assigning Speed Dial 13.2 Enabling/Disabling Voice Activated Phone Answering 13.3 Enabling/Disabling Voice Activated Intercom 13.4 Enabling/Disabling Voice Prompts 13.5 Enabling/Disabling RDS AF 13.6 Enabling/Disabling Sidetone  13.8 Delete All Bluetooth Pairing Information 13.9 Factory Reset 13.10 Remote Control Pairing 13.11 Exit Voice Configuration Menu 14 FIRMWARE UPGRADE 15 TROUBLESHOOTING 15.1 Intercom Failure 15.2 Intercom Reconnection

| 10U 5 15.3 Fault Reset 15.4 Factory Reset 17 OPERATION QUICK REFERENCE 17.1 Using the Handlebar Remote 17.2 Using the Headset Buttons

| 10U 7 2 PACKAGE CONTENTS  10U Headset  Handlebar Remote  USB Power and Data Cable  Cigarette Charger

| 10U 8 3 INSTALLING THE 10U ON YOUR HELMET 3.1 10U for Shoei GT-Air 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches. 3. Unfasten the two snaps of the center pad in the back and insert the battery unit between the external shell and the inner shell. Click the two snaps through the snap holder of the battery unit. 4. Slide in the antenna between the external shell and the left inner shell. Align its snap holder with the bottom left snap. 5. Align the left speaker with the left cheek pad base and insert the two clasps in the corresponding notches. 6. Insert the control buttons unit between the external shell and the left inner shell. Align its snap holder with the front left snap. 7. Hide the wires behind the center pad and reinstall the cheek pads. Make sure to click the snaps through the snap holders.

| 10U 9 3.2 10U for Schuberth 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches. 3. Unfasten the two snaps of the center pad in the back and insert the battery unit between the external shell and the inner shell. Click the two snaps through the snap holder of the battery unit. 4. Slide in the antenna between the external shell and the left inner shell. Align its snap holder with the bottom left snap. 5. Align the left speaker with the left cheek pad base and insert the two clasps in the corresponding notches. 6. Insert the control buttons unit between the external shell and the left inner shell. Align its snap holder with the front left snap. 7. Hide the wires behind the center pad and reinstall the cheek pads. Make sure to click the snaps through the snap holders 3.2 Handlebar Remote 1. Gently spread the two ends of the Handlebar Remote. 2. Clip it on the left handlebar of your motorcycle. Make sure you can comfortably control the Joystick with your left thumb.

| 10U 10 4 GETTING STARTED 4.1 Button Operation The 10U is controlled by the Bluetooth Handlebar Remote. You must pair them together first. Please refer to section 4.3,                  the Headset  Front Button  Enter into mobile phone pairing mode  Answer and end a mobile phone call  Speed Dial  Call transfer between mobile phone and headset  Turn on/off FM tuner Joystick  Volume adjustment  Enter into intercom pairing mode  Start and end intercom conversation  Answer and end a mobile phone call  Reject an incoming mobile phone call  Play and pause Bluetooth stereo device  Track forward and track back music  Enter into voice configuration setting  Navigate through configuration menu  Seek FM radio station Rear Button  Enter into headset pairing mode

| 10U 11 4.2 Powering On and Off 4.2.1 Headset To power on the headset, press the (+) Button and the (-) Button at the same time while hearing ascending beeps and a voice promptHello-) Button at the same time while hearing Goodbye 4.2.2 Handlebar Remote To power on the device, tap the Front Button and the blue LED will appear. To power off the device, press and hold the Front Button and the Rear Button for two seconds until red LED flashes. 4.3 Pairing the Headset and the Handlebar Remote Turn on the headset and the Handlebar Remote. On the headset, press and hold the (+) Button for 10 seconds until you Configuration menuRemote control pairingblue. The main unit and the Handlebar Remote will be paired shortly after. 4.4 Charging You can charge the headset and the Handlebar Remote by connecting the supplied USB power & data cable into a standard micro-USB cable to charge the units. The charging LEDs turn red while they are charging and turn blue when they are fully charged. It takes about 2.5 hours to be completely charged. 4.5 Checking the Battery Level When the headset or the Handlebar Remote is powering on, the red LED flashes rapidly indicating the battery level. 4 flashes = High, 70~100% 3 flashes = Medium, 30~70% 2 flashes = Low, 0~30% 4.6 Volume Adjustment You can easily adjust the volume by moving the Joystick up or down. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source. 4.7 Sena Softwares 4.7.1 Sena Device Manager

| 10U 12 The Sena Device Manager allows you to upgrade the firmware and configure the device settings directly from your PC. Using this software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and Mac. For more information on downloading the Device Manager, please visit www.sena.com. 4.7.2 Sena Smartphone App Pair your phone w            - Mobile Phone, Bluetooth can download the Sena Smartphone App for Android or iPhone from www.sena.com/app.

| 10U 15 5.4 Intercom Pairing 5.4.1 Pairing with Other 10U Headsets for Intercom Conversation The 10U can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two 10U headsets (A and B) that you would like to pair with each other. 2. Press and hold the Joystick of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly. Intercom pairing 3. Press the Joystick for 1 second of any one of the two headsets A and B, and wait unit the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 10U headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10U will return to stand-by mode. Pairing A & B 4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure as above.       Last-Come, First-Served         conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend. Note: For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the second intercom friend of headset A, and headset B is the third intercom friend of headset A. 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10U can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models. Note: The SMH5 cannot participate in three-way or four-way conference intercom with the 10U. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.

| 10U 16 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, simply tap the Front Button or press the Joystick for 1 second to answer the call. 2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom. 3. To end a call, tap the Front Button or press the Joystick for 2 seconds until you hear a beep, or wait for the called person to end the call. 4. To reject a call, press the Joystick for 2 seconds until you hear a beep while the phone is ringing. 5. To transfer a call between the mobile phone and the headset during the phone conversation, press the Front Button for 2 seconds until you hear a beep. 6. There are several ways to make a phone call: -  - For some older mobile phones, which do not automatically transfer calls to the headset, press the Front Button after entering phone numbers on the mobile phone keypad. - Tap the Front Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to your mobile phone manual for further instruction. Note: - If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on waiting mode. If you end a call, then it will automatically guide you to the first phone call. - If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice instruction during the phone call. 6.2 Speed Dialing You can quickly make a phone call by using the voice speed dial menu. 1. To enter into the voice speed dial menu, double tap the Front Button and you will hear a mid-toned single beep and a Speed dial 2. Move the Joystick up or down navigate between the menus. You will hear prompts for each menu item. 3. Tap the Front Button to select a voice menu among the followings: (1) Last number redial (2) Speed dial 1 (3) Speed dial 2 (4) Speed dial 3 (5) Cancel

| 10U 17 Last number redialphone call number, tap the Front Button. 5. To call one of the speed dials, move the Joystick up or down to navigate between the menus until you hear a voice Speed dial (#) Canceltap the Front Button or press the Joystick for 1 second. If you do not press any button within 15 seconds, the 10U will exit the voice speed dial menu and go back to stand-by mode. Note: - Make sure that you connect the mobile phone and the headset to use the speed dial function. - You need to  Answer Tap Front Button or  Hello End Tap Front Button or Press Joystick  Reject Press Joystick  Transfer Press Front Button  Call Use phone keypad Speed Dial Double tap Front Button Voice Dial Tap Front Button Mobile Phone Call Button Operations 6.3 GPS Navigation If you pair a Bluetooth GPS to the 10U as described in section 5.2, instructions wirelessly. Push the Joystick up or down to adjust volume. The GPS voice instruction interrupts intercom conversation but it is automatically reestablished after the GPS voice instruction ends. 6.4 Sena SR10, Two-Way Radio Adapter You can use a two-way radio and the 10U Bluetooth intercom simultaneously by using the Sena SR10, a Bluetooth Two-the two-way radio will not interrupt an intercom conversation but is heard in the background. This is useful when you have an intercom conversation with a passenger on the back seat and use a two-way radio for group communication with other motorcycle riders.

| 10U 19 8 INTERCOM  8.1 Two-way Intercom 8.1.1 Starting Two-way Intercom You can start an intercom conversation with one of any intercom friends by pressing the Joystick for 1 second: Press the Joystick for 1 second once to intercom with the first intercom friend, press the Joystick for 1 second twice to intercom with the second intercom friend, and Press the Joystick for 1 second three times to intercom with the third intercom friend. 8.1.2 Ending Two-way Intercom To terminate an intercom conversation, press the Joystick for 1 second. Any intercom connection with any intercom friend will be terminated by a 1 second press. Pressing the Joystick for 1 second twice or three times will do nothing in this case. 8.2 Three-way Intercom 8.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10U friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones automatically reconnect to their headsets. If you have an incoming mobile phone call during the conference intercom, terminate the conference intercom to automatically reconnect and receive the phone call. 1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom. 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A). 3. The second intercom friend (C) may join the intercom by making an intercom call to you (A).

| 10U 20 4. Now you (A) and two 10U intercom friends (B & C) are having a three-way conference intercom. 8.2.2 Ending Three-way Intercom You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends. 1. Press the Joystick for 2 seconds until you hear a beep to terminate three-way conference intercom completely. It terminates both intercom connections with (B) and (C). 2. Press the Joystick for 1 second once or twice to disconnect intercom connection with one of the two intercom friends accordingly. For example, by pressing the Joystick for 1 second once, you can terminate the intercom connection with just the first intercom friend (B). However, you still have the intercom connection with your second intercom friend (C). Joystick Operation Result  Disconnect (B) & (C)  Disconnect (B)  Disconnect (C) End Three-way Intercom 8.3 Four-way Intercom 8.3.1 Starting Four-way Intercom You can have four-way conference intercom with three other 10U users by adding one more intercom participant to the three-way intercom. While you are having a three-way intercom as above in section 8.2, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A). 8.3.2 Ending Four-way Intercom As same in the case of three-way intercom, you can completely get out of the four-way conference intercom or just disconnect a single intercom connection.

| 10U 21 1. Press the Joystick for 2 seconds until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C). 2. Press the Joystick once or twice to disconnect the intercom connection with one of the two intercom friends accordingly. However, when you disconnect the second friend (C) by double tapping the Joystick, you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (C). Joystick Operation Result  Disconnect (B), (C) & (D) Press  Disconnect (B)  Disconnect (C) & (D) End Four-way Intercom

| 10U 22 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation. a. To answer the phone call and stop the intercom conversation, press the Joystick for 1 second or the Front Button. The VOX Phone feature does not work if you are connected to intercom. When you hang up the phone call, the intercom will automatically be recovered. b. To reject the phone call and stay on the intercom conversation, press the Joystick for 2 seconds until you hear a beep. Unlike other motorcycle Bluetooth headsets, this prevents a user from being dropped out of an intercom conversation by an incoming mobile call. 2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you               Intercom requested   , the intercom call does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call. 3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a mobile phone conversation, press the Joystick for 1 second to invite one of the intercom friends to the mobile phone line. To disconnect the intercom first and go back to your private mobile phone call, terminate the intercom by pressing the Joystick for 1 second. To end the mobile phone call first and maintain the intercom conversation, press the Joystick for 2 seconds, or tap the Front Button, or wait for the person on the mobile phone line to end the call. Start Press the Joystick for 1 second while having a mobile phone call End intercom first Press the Joystick for 1 second End phone call first  or Tap Front Button or Wait for the called person to end the call Start & End Three-way Conference Phone Call

| 10U 24 10.3 Three-way Universal Intercom You may make a three-way Universal Intercom connection with two 10Us and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function. 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10U headset (C) for the three-way conference intercom. 2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A). 3. The Other 10U (C) may join the intercom by making an intercom call to you (A). 4. Now you (A), non-Sena Bluetooth headset (B), and the other 10U (C) are having a three-way conference intercom.

| 10U 25 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. End Three-way Intercom 10.4 Four-way Universal Intercom You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 10Us and one none-Sena Bluetooth headset or 2) two 10Us and two non-Sena Bluetooth headsets. You may have a couple of other Four-way Universal Intercom configurations, 1) your headset (A), a non-Sena Bluetooth headset (B), another 10U (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 10U headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. 10.4.1 Four-way Universal Intercom Case 1 Two 10U headsets (A and C) and two non-Sena Bluetooth headsets (B and D). 1. You (A) may start an intercom conversation with the non-Sena Bluetooth headset (B). 2. The other 10U (C) may join the intercom by making an intercom call to you (A). 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10U (C).

| 10U 26 4. Now two 10U headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom. You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please - 10.4.2 Four-way Universal Intercom Case 2 Three 10U headsets (A, C and D) and one non-Sena Bluetooth headset (B) The procedure is the same as case 1 described in section 11.4.1.

| 10U 27 11 FM RADIO 11.1 FM Radio On/Off To turn on the FM radio, press the Front Button for 2 seconds until you hear a mid-toned double beep sound. You will FM onf the FM radio, press the Front Button for 2 seconds until you hear a voice FM offstation frequency will be playing. 11.2 Preset Stations You can listen to preset stations while listening to the FM radio. Tap the Front Button once to go upward to your next saved preset station. 11.3 Seek and Save                tion, please follow the procedure below: 1. Move and hold the Joystick left or right for 1 second to search down or up the station dial. 2. If the tuner finds a station while searching frequencies, it stops the seek function. 3. To save the current Preset (#) 4. Move the Joystick up or down in order to select which preset number you want for that specific station. You can save up to 10 preset stations. (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear Save preset cancelledCancelSave preset cancelled Save preset (#)                  Delete preset (#) Note: 1. You can save FM stations to presets before using FM radio. Connect the 10U to your PC and open the Sena Device Manager. It allows you to save up to 10 FM station frequency presets on the 10U settings menu. You may do the same operation by using the Sena Smartphone App. 2. You can still answer an incoming phone call and intercom while listening to the FM radio. 11.4 Scan and Save uency and up. To use the scan function, please follow the procedures below: 1. Double tap the Front Button. Then the current station frequency moves upward to find other station frequencies. 2. If the tuner finds a station, it stays at the station frequency for 8 seconds, then scanning to the next station frequency. 3. Scan function stops when you double tap the Front Button again.

| 10U 28 4. To save a station while scanning frequencies, tap the Front Button when at that station. You will hear a voice prompt from Save preset (#)  11.5 Temporary Preset With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the Front Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off. 11.6 Region Selection You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges (Factory default: worldwide). Region Frequency range Step Worldwide 76.0 ~ 108.0 MHz ± 100 kHz Americas 87.5 ~ 107.9 MHz ± 200 kHz Asia 87.5 ~ 108.0 MHz ± 100 kHz Australia 87.5 ~ 107.9 MHz ± 200 kHz Europe 87.5 ~ 108.0 MHz ± 100 kHz Japan 76.0 ~ 90.0 MHz ± 100 kHz

| 10U 29 12 FUNCTION PRIORITY The 10U operates in the following order of priority: (highest) Mobile phone Intercom FM Radio (lowest) Bluetooth stereo music A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

| 10U 30 13 CONFIGURATION SETTING You can set the configuration of the 10U by the voice menu instruction described below. 1. To enter into voice configuration menu, press and hold the Joystick for 12 seconds until the LED shows solid blue and Configuration menu 2. Move the Joystick up or down to navigate between the menus. You will hear voice prompts for each menu item as below. 3. You can enable the feature or execute the command by tapping the Front Button, or disable the feature by tapping the Joystick. 4. If any button is not pressed within 10 seconds, the 10U will exit the configuration and go back to stand-by mode. 5. Exit configuration The voice prompt for each menu item is as below: (1) Speed dial (2) VOX phone (3) VOX intercom (4) Voice prompt (5) RDS AF setting (6) Sidetone (7) Noise control (8) Delete all pairings (9) Factory reset (10) Remote Control Pairing (11) Exit configuration

| 10U 31 13.1 Assigning Speed Dial Voice Prompt "Speed dial" Factory Default N/A Execute Tap the Front Button 1. To assign a phone number as Speed dial Speed dial onePhone connected - move the Joystick up or down to select one of three speed dial numbeSpeed dial (#) Save speed dial (#)automatically assigned to the selected speed dial number. Then the phone call will hang up immediately. CancelCancel configuration menu and go back to stand-by mode. Note: - After assigning a phone number to one of three speed dials, you can continually assign another phone number to the reset of two speed dials. - You can also assign phone numbers for speed dialing by using the Sena Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information. 13.2 Enabling/Disabling Voice Activated Phone Answering Voice Prompt  Factory Default Enable Enable Tap the Front Button Disable Press the Joystick for 1 second If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by sayin     Hello           temporarily disabled if you are connected to intercom. If this feature is disabled, you have to press the Joystick for 1 second or the Front Button to answer an incoming call.

| 10U 32 13.3 Enabling/Disabling Voice Activated Intercom Voice Prompt  Factory Default Disable Enable Tap the Front Button Disable Press the Joystick for 1 second If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When Helloconversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by pressing the Joystick for 1 second, you have to terminate the intercom conversation manually. However, if you start intercom by voice and end it manually by pressing the Joystick for 1 second, you will not be able to start intercom by voice temporarily. In this case, you have to press the Joystick for 1 second to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again. 13.4 Enabling/Disabling Voice Prompts Voice Prompt  Factory Default Enable Enable Tap the Front Button Disable Press the Joystick for 1 second You can disable voice prompts by configuration setting, but the following voice prompts are always on. - Voice prompts for configuration setting menu - Voice prompts for battery level indicator - Voice prompts for factory reset - Voice prompts for speed dial - Voice prompts for FM radio functions 13.5 Enabling/Disabling RDS AF Voice Prompt 

| 10U 33 Factory Default Disable Enable Tap the Front Button Disable Press the Joystick for 1 second RDS AF allows a receiver to re-tune to the second frequency location when the first signal becomes too weak. With RDS AF enabled on the receiver, a radio station with more than one frequency can be used. 13.6 Enabling/Disabling Sidetone Voice Prompt  Factory Default Disable Enable Tap the Front Button Disable Press the Joystick for 1 second Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.  Voice Prompt "Noise control" Factory Default Enable Enable Tap the Front Button Disable Press the Joystick for 1 second When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom. Note: If you use your 10U with the Bluetooth Audio Pack for GoPro, you can enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode. 13.8 Delete All Bluetooth Pairing Information

| 10U 34 Voice Prompt  Factory Default N/A Execute Tap the Front Button To delete all Bluetooth pairing information of the 10U, move the Joystick up or down until you hear a voice prompt, Delete all pairings 13.9 Factory Reset Voice Prompt  Factory Default N/A Execute Tap the Front Button To restoFactory reset 13.10 Remote Control Pairing Voice Prompt  Factory Default N/A To enter Remote control pairingonce more to exit from the pairing mode. Note: You can only enter the Remote Control Pairing mode using the control buttons on the headset. 13.11 Exit Voice Configuration Menu Voice Prompt  Factory Default N/A

| 10U 35 Execute Tap the Front Button To exit voice configuration menu and get back to stand-by mode, move the Joystick up or down until you hear a voice Exit configuration Move Joystick Up/Down Tap Front Button Press Joystick for 1 sec Speed Dial Execute N/A VOX Phone Enable Disable VOX Intercom Enable Disable Voice Prompt Enable Disable RDS AF Setting Enable Disable Sidetone Enable Disable Advanced Noise Control Enable Disable Delete All Pairings Execute N/A Factory Reset Execute N/A Remote Control Pairing N/A N/A Exit Configuration Execute N/A Voice Configuration Menu & Button Operations

| 10U 36 14 FIRMWARE UPGRADE The 10U supports firmware upgrades. You can update the firmware using the Sena Device Manager (please refer to            www.sena.com to check the latest software downloads.

| 10U 37 15 TROUBLESHOOTING 15.1 Intercom Failure When you try to start an intercom conversation with an intercom friend who is unavailable within range or already having a conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy signal. In this case, you have to try again later. 15.2 Intercom Reconnection If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10U automatically tries to reconnect the intercom every 8 seconds and you will hear high tone double beeps until the intercom is reestablished. If you do not want to make a reconnection, press the Joystick for 1 second to stop the attempt. 15.3 Fault Reset When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button at the front of the left speaker. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The 10U will be switched off. Restart the system and try again. This will not restore the headset to factory default settings. 15.4 Factory Reset 1. To restore the 10U to factory default settings, press and hold the Front Button for 12 seconds until the LED shows solid Factory reset 2. Within 5 seconds, press the Joystick for 1 second to confirm reset. The headset will be restored to factory setting and switched Headset reset, good-bye 3. If you press the Front Button or leave the Joystick for 10 seconds, the reset attempt is cancelled and the headset returns to stand-Cancelled

| 10U 38 17 OPERATION QUICK REFERENCE 17.1 Using the Handlebar Remote Type Function Button Command LED Beep Handlebar Remote Power on Tap the Front Button Solid blue - Power off Press the Front Button and the Rear Button for 2 seconds Flash red - Factory Reset Press the Front Button, the Rear Button, and the Joystick for 1 second Solid red - Basic Function Volume adjustment Move the Joystick up or down - - Mobile Phone Mobile phone pairing Press the Front Button for 5 seconds Blue & red alternatively flashing High tone multiple beeps Second mobile phone pairing Press the Joystick for 5 seconds Red flashing Multiple beeps Tap the Front Button within 2 seconds Call transfer Press the Front Button for 2 seconds - High tone single beep Answer & end phone call Tap the Front Button or press the Joystick for 1 second - - Voice dial Tap the Front Button - - Speed dial Double Tap the Front Button - Mid-tone single beep Reject incoming call Press the Joystick for 2 seconds - - Intercom Intercom pairing Press the Joystick for 5 seconds Red flashing Mid-tone single beep Press the Joystick for 1 second of any one of the two headsets Start / End each intercom Press the Joystick for 1 second - - End all intercoms Press the Joystick for 2 seconds Blue flashing Mid-tone double beeps

| 10U 39 Music Play/Pause Bluetooth music Press the Joystick for 2 seconds - Mid-tone double beep Track forward/back Move and hold the Joystick left or right for 1 second - - FM radio FM radio on Press the Front Button for 2 seconds - Mid-tone double beeps FM radio off Press the Front Button for 2 seconds - Mid-tone double beeps Select preset Tap the Front Button - Mid-tone single beep Seek stations Move the Joystick left and right for 1 second - High tone triple beeps Scan up FM band Double tap the Front Button - Stop scanning Double tap the Front Button - High tone double beeps Save preset while scanning Tap the Front Button - High tone double beeps 17.2 Using the Headset Buttons Type Function Button Command LED Beep Basic Function Power on (headset) Press the (+) Button and the (-) Button for 1 second Solid blue Ascending beeps Power off (headset) Press the (+) Button and the (-) Button Solid red Descending beeps Volume adjustment Press the (+) Button or the (-) Button - - Mobile Phone Mobile phone pairing Press the (-) Button for 10 seconds Blue & red alternatively flashing High tone multiple beeps Second mobile phone pairing Press the (-) Button for 10 seconds Red flashing Multiple beeps Tap the (+) Button Answer & end phone call Tap the (+) Button - - Voice dial Press the (+) Button for 3 seconds - -

| 10U 40 Speed dial Press the (-) Button for 3 seconds - Mid-tone single beep Reject incoming call Press the (-) Button for 2 seconds - - Intercom Intercom pairing Press the (-) Button for 5 seconds Red flashing Mid-tone single beep Tap the (-) Button Universal intercom pairing Press the (-) Button for 5 seconds Red flashing Mid-tone single beep Tap the (+) Button End all intercoms Press the (-) Button for 1 second Blue flashing Mid-tone double beeps Music Play/Pause Bluetooth music Press the (+) Button for 1 second - Mid-tone double beep Track forward/back Press the (+) Button or the (-) Button for 2 seconds - - FM radio FM radio on Press the (+) Button for 5 seconds - Mid-tone double beeps FM radio off Press the (+) Button for 5 seconds - Mid-tone double beeps Select preset Press the (+) Button for 1 second - Mid-tone single beep Seek stations Press the (+) Button or the (-) Button for 3 seconds - High tone triple beeps Scan up FM band Press the (-) Button for 5 seconds - Stop scanning Press the (-) Button for 5 seconds - High tone double beeps Save preset while scanning Press the (+) Button for 1 second - High tone double beeps Configuration Enter into configuration settings mode Press the (+) Button for 10 seconds - High tone double beeps Reset Fault reset Press the Reset Button - -

| 10U 41 CERTIFICATION AND SAFETY APPROVALS FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antennae  Increase the separation between the equipment and the receiver  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. FCC RF Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. The antenna used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. FCC Caution Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could  CE Declaration of Conformity This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www.sena.com. Please note that this product uses radio frequency bands not harmonized within EU. Within the EU this product is intended to be used in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland, Norway and Switzerland. Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

| 10U 42 Bluetooth License The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. Other trademarks and trade names are those of their respective owners. The product is compliant with and adopts the Bluetooth® Specification 3.0 and has successfully passed all interoperability tests that are specified in the Bluetooth® specification. However, interoperability between the device and other Bluetooth®-enabled products is not guaranteed. WEEE (Waste Electrical and Electronic Equipment) The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies to the European Union and other locations where separate collection systems are available. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please do not dispose of these products as unsorted municipal waste, but hand it in at an official collection point for recycling. SAFETY INFORMATION Please ensure that the product is properly used by observing the warnings and cautions below to prevent any risk and/or damage to property. Product Storage and Management  Keep the product free of dust. It may damage mechanical and electronic parts of the product.  Do not store the product in high temperatures as this may reduce the life span of electronic devices, damage the battery, and/or melt plastic parts of the product.  Do not store the product in cold temperatures. Abrupt changes in temperatures may cause condensation and damage electronic circuits. Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as this may damage the product.  Do not paint the product. Paint may obstruct moving parts or interfere with the normal operation of the product.  Do not drop or otherwise shock the product. It may damage the product or its internal electronic circuits.  Do not disassemble, repair or modify the product as this may damage the product and invalidate the product warranty. Product Use

| 10U 43  In some regions, it is prohibited by law to ride motorcycles or bicycles while wearing headsets. Therefore be certain to comply with all relevant laws in the region before using the product.  Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level.  Do not cause impact to the product or touch it with sharp tools as this may damage the product.  Do not use the product in high-temperatures or apply heat to the product as this may cause damage, explosion, or fire.  Keep the product dry and away from water. It may damage the product.  Keep product away from pets or small children. It may damage the product or cause accidents.  Do not use the product near a microwave oven or a wireless LAN device as this may cause malfunction or interference with the product.  In any place where wireless communication is prohibited, such as hospitals or airplanes, turn off the power and refrain from using the product. In a place where wireless communication is prohibited, electromagnetic waves may cause hazards or accidents.  Do not use the product near hazardous explosives. When there are near any explosion hazards, turn off the power and heed any regulations, instructions, and signs in the area.  When using the product, drive at a low speed (slower than 35km/h) for safety. In addition, be certain to conform to laws regarding the use of communications devices while driving.  Do not put the product where it may hamper the driver's vision or manipulate it while driving. This may cause traffic accidents.  Before driving, fasten the product to the helmet, and double-check that it is fastened. Separation of the product while driving may cause damage to the product or accidents.  If the product is damaged, stop using it immediately. It may cause damage, explosion, or fire. Battery This product has an irreplaceable rechargeable battery inside. Therefore, when using the product, make sure to adhere to the following:  Never separate the battery from the product as this may damage the product.  The battery performance may be reduced over time with usage.  In recharging the battery, make sure to use an approved charger provided by the manufacturer. Use of a non-approved charger may cause fire, explosion, leakage, and other hazards may also reduce the life time or performance of the battery.  Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher or lower temperatures may reduce the capacity and life of the battery, or may cause temporary non-operation. Do not use the product in sub-zero temperature, because it may cause serious reduction of the battery performance.  If you apply heat to the battery or throw it into fire, it may explode.  Do not use the product with a damaged battery. It may explode and/or cause accidents.  Never use a damaged charger. It may explode and/or cause accidents.  Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it. PRODUCT WARRANTY AND DISCLAIMER Limited Warranty Limited Warranty manual, and data regarding product warranty. Here, product warranty extends to the product only. Sena will not be liable for any loss, damage of human life, or loss of property which may result from using the product beyond defective parts or flaws that occur due to problems in manufacture.

$| 10U 44 Warranty Period Sena guarantees free-of-charge replacements of defective parts of the product or flaws that may have occurred due to problems in manufacture for a period of 2 years from the date of initial purchase. Termination Quality warranty of the product becomes effective on the date of initial purchase. In addition, the quality warranty of the product expires when the warranty period expires. However, in the following cases, the warranty will be terminated prematurely.  In the event the product has been sold or transferred to a third party.  In the event the manufacturer's name, serial number, product label, or other markings have been modified or removed.  In the event any unauthorized person has tried to disassemble, repair, or modify the product. Notice and Waiver By buying and using this product, you relinquish considerable legal rights including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims. If you do not consent to all the terms and conditions of this agreement, return the product for a refund. (Refer to the section "Return for Full Refund".) 1. You agree that you, your descendants, legal proxies, successors, or transferees will not raise permanent volitional request for any suit, claim, implementation, redemption or similar action from Sena with regard to any occasion such as difficulty, pain, suffering, inconvenience, loss, injury, or death which may occur to you or a third party during the use of this product. 2. You must completely understand and accept all risks (including those occurring due to any careless behavior of yours or others) which may occur during the use of this product. 3. You are responsible for ensuring that your medical condition permits usage of the product and that you are in sufficient physical condition for using any device which can be used with it. In addition, you must ensure that the product does not limit your abilities and that you are able to use it safely. 4. You must be an adult who can take responsibilities for using the product. 5. You must read and understand the following warnings and alerts:  Sena; together with employees, managers, partners, subsidiaries, representatives, agents, supporting firms and suppliers, sole sellers of Sena (collectively referred to as "the company") recommend that, before using the product and similar devices of any brands including its derivative models, you collect any relevant information in advance and be entirely prepared in terms of weather, traffic situation, and road conditions.  When you use the product while you operating any vehicle or equipment such as motorcycles, scooters, mopeds, ATVs, or quad-bikes (hereinafter called as "transportation means"), you must take complete caution regardless of the location of such operation.  Use of the product on the road may cause such risks as fracture, serious disability, or death.  Risk factors, which may occur when you use the product, may be due to errors of the manufacturer, its agents, or third parties which are involved in the manufacturing.  Risk factors, which may occur when you use the product, may be unforeseeable. Therefore, you must take full responsibility for any damage or loss caused by all risk factors which may occur when using the product.  When you use the product, use good judgment; never use it under the influence of alcohol. 6. You must read and completely understand all terms and conditions of legal rights and warnings that are involved in using the product. In addition, usage of the product constitutes acceptance of all terms and conditions regarding waiver of rights. Warranty Exclusions Reasons for Limited Liabilities If you do not return the product after purchasing it, you relinquish all rights to liabilities, loss, claims, and claims for reimbursement of expenses (including attorney's fees). Therefore, Sena will not be liable for physical injury, death, or any loss or damage of transportation means, possessions, or assets which belong to you or third parties that may have occurred while you use the product. Further, Sena will not be liable for any substantial damage not related to the, condition, environment, or malfunction of the product. All risks related with the operation of the product depend entirely on the user regardless of its use by the initial purchaser of a third party.$

SENA TECHNOLOGIES SP22 Motorcycle Bluetooth Communication System User Manual

Sena Technologies,Inc. Motorcycle Bluetooth Communication System

User Manual

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