Samsung Electronics Co CLP680DW Laser Multi-funtion Printer User Manual Rousseau Klimt english1
Samsung Electronics Co Ltd Laser Multi-funtion Printer Rousseau Klimt english1
Contents
- 1. Users Manual 1
- 2. Users Manual 2
- 3. Users Manual 3
- 4. Users Manual 4
- 5. Users Manual 5
Users Manual 5
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 27). The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • For models that do not have the • Some menu names may differ from your machine depending on its options or the models. (Menu). (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 19). 3. Useful Setting Menus 186 Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). To change the menu options: • Press (Menu) > Information on the control panel. Item Description Menu Map Prints the menu map which shows the layout and current settings of this machine. Configuration Prints a report on the machine's overall configuration. Supplies Info. Prints supplies’ information page. Demo Page Prints the demo page to check whether your machine is printing properly or not. PCL Font Prints the PCL font list. PS Font Prints the PS font list. Usage Counter Prints a usage page. The usage page contains the total number of pages printed. Account This is used only available when Job Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user. 3. Useful Setting Menus 187 Layout Item Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). • Simplex: Sets the margin for one-sided printing. • Duplex: Sets the margin for double-sided printing. Common Margin To change the menu options: • Press (Menu) > Layout on the control panel. Item Description Selects the direction in which information is printed on a page. Description • Binding: When printing on both sides of the paper, side A's margin closest to the binding will be the same as side B's margin closest to the binding. Likewise, the sides' margins farthest from the binding will be the same. Sets the paper margins in multi-purpose tray. MP Tray • Simplex: Sets the margin for one-sided printing. • Duplex: Sets the margins for double-sided printing. Manual Feeder Sets the paper margins in manual feeder tray. Sets the paper margins for the paper trays. • Portrait• Simplex: Sets the margin for one-sided printing. • Duplex: Sets the margins for double-sided printing. Sets the paper margins for emulation print page. Orientation Emulation Mar. • Landscape • Top Margin: Sets the top margin. • Left Margin: Sets the left margin. 3. Useful Setting Menus 188 Layout Item Description To print on both sides of the paper, choose the binding edge. • Off: Disables this option. • Long Edge Duplex • Short Edge 3. Useful Setting Menus 189 Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). To change the menu options: • Press (Menu) > Paper on the control panel. Item Copies Description Selects the number of copies. • Paper Size: Selects the default paper size. MP Tray / [Tray ] • Paper Type: Selects the paper type currently loaded in the tray. Sets the default paper tray to use. Paper Source Auto: You can set the machine to automatically to the tray with the same sized paper when the tray in use is empty. 3. Useful Setting Menus 190 Graphic Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). To change the menu options: • Press (Menu) > Graphic on the control panel. Item Description Resolution Specifies the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document. Edge Enhance It allows user to enhance sharpness of text and graphics for improving readability. Trapping It reduces the white gap caused by misalignment of color channels in color printing mode. Also black text will be overprinted on other colors. Screen This option allows you to select options to convert a continous-tone image into printable binary image. 3. Useful Setting Menus 191 System Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). Item You can set the condition to wake up from power-save mode. Set the item on. • ButtonGPress: GWhen you press any button except power button, the machine wake up from the power save mode. To change the menu options: • Press (Menu) > System Setup on the control panel. Item Wakeup Event Sets the date and time. Clock Mode Selects the format for displaying time between 12 hr and 24 hr. Language Sets the language of the text that appears on the control panel display. • Printer: When you open or close the paper tray, the machine wake up from the power save mode. • USB Host: When you insert the USB memory, the machine wake up from the power save mode. This menu may not appear in the display depending on options or models. Description Date & Time Power Save Description Job Timeout When there is no input for a certain period of time, the machine cancels the current job. You can set the amount of time the machine will wait before canceling the job. Sets how long the machine waits before going to power save mode. Import Setting Imports data stored on a USB memory stick to the machine ("Backing up data" on page 52). When the machine does not receive data for an extended period of time, power consumption is automatically lowered. Export Setting Exports data stored on a USB memory stick to the machine ("Restoring data" on page 52). Altitude Adj. Optimize print quality according to the machine’s altitude ("Altitude adjustment" on page 204). 3. Useful Setting Menus 192 System Setup Item Description Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. Auto Continue • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. Item Tray Protect Decides to use or not use the Auto Tray Swi. feature. If you set tray 1 to on, for example, then tray 1 is excluded during tray switching. Print BlankPage The printer detects the printing data from computer whether a page is empty or not. You can set to print or skip the blank page. • On: If a paper mismatch occurs, an error message will display. The machine waits for about 30 second, then automatically clear the message and continue printing. Auto CR Auto Tray Swi. Allows you to append the required carriage return to each line feed, which is useful for Unix or DOS users. Determine whether or not the machine continues printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper. Description • CLR Empty Msg.: This option appears only when toner cartridge is empty. Maintenance • Supplies Life: Allows you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. You can set the option for this message to appear or not. This option does not appear if you selected Auto for Paper Source from printer driver. Paper SubstitU Automatically substitutes the printer driver’s paper size to prevent the paper mismatch between Letter and A4. For example, if you have A4 paper in the tray but you set the paper size to Letter in the printer driver, the machine prints on A4 paper and vice versa. 3. Useful Setting Menus 193 System Setup Item Description Allows you to save print resources and enables ecofriendly printing (see "Eco printing" on page 48). • Default Mode: Select whether to turn the Eco mode on or off. Eco Setup Onforce: Sets the Eco mode on. If a user wants to turn the Eco mode off, the user needs to enter the password. • Change Temp.: Selects the eco template set from the SyncThru™ Web Service. Clear Setting Restores the machine’s factory default settings. 3. Useful Setting Menus 194 Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). To change the menu options: • Press (Menu) > Emulation on the control panel. Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3. Useful Setting Menus 195 Image Mgr. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). Option Auto Color Reg. To change the menu options: • Press Description The machine virtually prints certain patterned image to calibrate the color printing position. This feature enhances the colored image sharper and clearer,which means the machine prints the colored image on the paper more like the one in the monitor. (Menu) > Image Mgr. on the control panel. Option Custom Color If you have moved the machine, it is strongly recommended to operate this menu manually. Description This menu allows you to adjust contrast, color by color. • Default: Optimizes colors automatically. • Print Density: Allows you to manually adjust color density for print. Adjust the print density. It is recommended to use the Default setting for best color quality. Tone Adjust. • Default: The machine automatically calibrate the toner density of machine for the best possible color print quality. If you select Off, the machine is calibrated by the factory default toner density. • Auto Tone Adj.: Allows you to automatically adjust tone for the best possible print quality. • Cal. ID Sensor: Automatically calculates the reduced or worn out supplies like toner or machine parts and uses this information to adjust the color density. For example, if the yellow toner is running out, the machine calculates the amount of remaining yellow toner and adjusts color density so the printouts are fine. 3. Useful Setting Menus 196 Network Network Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). Option Selects the appropriate protocol and configure parameters to use the network environment (see "Setting IP address" on page 136). TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator. To change the menu options: • Press Description (Menu) > Network on the control panel. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 228). TCP/IP (IPv6) Selects this option to use the network environment through IPv6 (see "IPv6 configuration" on page 147). Ethernet Speed Configure the network transmission speed. 802.1x You can selects the user authentication for network communication. For detailed information consult the network administrator. Wireless Selects this option to use the wireless network (see "Wireless network setup" on page 150). Clear Setting Reverts the network settings to the default values. Network Configuration This list shows information on your machine’s network connection and configuration (see "Printing a network configuration report" on page 136). Net. Activate You can sets whether to use Ethernet on or off. 3. Useful Setting Menus 197 Option Http Activate Option Description You can sets whether to use SyncThru™ Web Service or not. Description WINS You can configure the WINS server. WINS(Windows Internet Name Service) is used in the Windows operating system. SNMP V1/V2 You can set SNMP (Simple Network Management Protocol). Administrator’s can use SNMP to monitor and manage machines on the network. SNTP You can set SNTP (Simple Network Time Protocol) settings. SNTP synchronizes the clocks of the computer systems through the Internet (NTP) so there would not be a time difference when exchanging data. UPnP(SSDP) You can set UPnP (SSDP) protocol. MDNS You can set mDNS (Multicast Domain Name System) settings. SetIP You can set SetIP settings. SLP You can configure SLP (Service Location Protocol) settings. This protocol allows host applications to find services in a local area network without prior configuration. 3. Useful Setting Menus 198 Direct USB Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). If you want to use this feature, you need to insert a USB memory device into the USB memory port on your machine. To change the menu options: • Press (Menu) > Direct USB on the control panel (see "Using USB memory device" on page 50). Item Description USB Print You can directly print files stored on a USB memory device. File Manage You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. Check Space You can check the amount of memory space available for saving documents. 3. Useful Setting Menus 199 Job Manage Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 27). To change the menu options: • Press (Menu) > Job Manage on the control panel. Item Description Active Job Shows the print job lists that are waiting to be printed. Secured Job Shows the print job lists that are secured on the disk. Stored Job Shows the print job lists that are stored on the disk. File Policy If the memory already has the same name when you entered a new file name, you can rename or overwrite it. 3. Useful Setting Menus 200 Custom This menu appears only when the XOA (eXtensible Open Architecture) web application is installed. Contact the administrator to use this menu. To change the menu options: • Press (Menu) > Custom on the control panel. 3. Useful Setting Menus 201 3. Useful Setting Menus 202 4. Special Features This chapter explains special printing features. • Altitude adjustment 204 • Entering various characters 205 • Printing features 206 • Using optional device features 221 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to navigate to lower-level menus for some models. Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. You can set the altitude value from Device Settings in 6DPVXQJ(DV\3ULQWHU 0DQDJHUprogram. • Before you set the altitude value, determine the altitude where you are. 4,000 m (13,123 ft) For Windows and Macintosh users, you set from Samsung Easy Printer Manager! (Switch to advanced mode)!Device Settings, see "Device Settings" on page 234. 3,000 m (9,842 ft) 2,000 m (6,561 ft) 1,000 m (3,280 ft) • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 228). • You can also set the altitude in System Setup option on the machine’s display (see "Machine’s basic settings" on page 30). High 3 High 2 High 1 Normal 4. Special Features 204 Entering various characters As you perform various tasks, you may need to enter names and numbers. Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you want to enter, see "Keypad letters and numbers" on page 205. Key Assigned numbers, letters, or characters ABCabc2 DEFdef3 GHIghi4 JKLjkl5 MNOmno6 PQRSpqrs7 TUVtuv8 WXYZwxyz9 &+-,0 *%^_~!#$()[] • You can enter a space by pressing 1 twice. • To delete the last digit or character, press the arrow button. (These symbols are available when you type for network authentication.) Keypad letters and numbers #=|?":{}<>; (These symbols are available when you type for network authentication.) • Special character sets may differ from your machine depending on its options or the models. • Some of the follow key values may not appear depending on the job you are doing. Key Assigned numbers, letters, or characters @/.’1 4. Special Features 205 Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 44). If you want to change the settings for each print job, change it in Printing Preferences. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). Setting your machine as a default machine Changing the default print settings Click the Windows Start menu. Select Control Panel > Devices and Printers. Right-click on your machine. Click the Windows Start menu. Select Control Panel > Devices and Printers. Select your machine. Right-click your machine and select Set as Default Printer. Select Printing preferences. If Printing preferences has a ൘, you can select other printer drivers connected to the selected printer. If Printing preferences has a ൘, you can select other printer drivers connected to the selected printer. Change the settings on each tab. Click OK. 4. Special Features 206 Printing features Using advanced print features Check the Print to file box in the Print window. Click Print. • See "Features by models" on page 7. • XPS printer driver: used to print XPS file format. - The XPS printer driver can be installed only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. When the installation window appears, select Custom Installation. You can select the XPS printer driver in the Select Software window. Printing to a file (PRN) You will sometimes need to save the print data as a file. Type in the destination path and the file name, and then click OK. For example, c:\Temp\file name. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may differ, depending on your operating system or the application you are using. 4. Special Features 207 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Select the Help menu or click the on page 47). Item Multiple Pages per Side button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help" Description Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. 4. Special Features 208 Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together. Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printinga • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. • The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what paper sizes are available. • If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without mark). • Double-sided Printing • Double-sided Printing (Manual)a or Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank Pages feature does not work when you select the Double-sided Printing (Manual) option. 4. Special Features 209 Printing features Item Description • Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • Double-sided • None: Disables this feature. Printing (Manual) • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is the conventional layout used in calendars. • Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing. This option is not available when you use Double-sided Printing (Manual). Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. 4. Special Features 210 Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window. To change the print settings from your software application, access Printing Preferences. Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options. Click Update to save the changes. Click OK or Print until you exit the Print window. To change the print settings from your software application, access Printing Preferences. Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. Select the watermark you want to delete from the Current Watermarks list and click Delete. Click OK or Print until you exit the Print window. This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document. To use a page overlay, you must create a new page overlay containing your logo or image. • The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark. • The resolution of the overlay document must be the same as that of the document you will print with the overlay. 4. Special Features 211 Printing features Item Overlaya (Creating a new page overlay) Description To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List. f Click OK or Print until you exit the Print window. The file is not printed. Instead, it is stored on your computer hard disk drive. a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window. Overlaya After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay (Using a page overlay) List box. d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm printing an overlay on your document. If this box is not checked and an overlay has been selected, the overlay automatically prints with your document. e Click OK or Print until you exit the Print window. Overlaya (Deleting a page overlay) In the Printing Preferences window, click the Advanced tab. Select Edit in the Text drop down list. Select the overlay you want to delete from the Overlay List box. Click Delete. When a confirming message window appears, click Yes. Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use. 4. Special Features 212 Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • To enable this feature, check Storage Options (see "Setting Device Options" on page 69). • Without installing the mass storage device (HDD) in the machine, the Ram Disk feature provides only 3 options: Normal, Proof, and Confidential. • Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory. - Normal: This mode prints without storing your document in the optional memory. - Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies later. Print Mode - Confidential: This mode is used for printing confidential documents. You need to enter a password to print. (CLP-68xND Series/ CLP-68xDW Series only) - Store: Select this setting to save a document in the mass storage device (HDD) without printing. - Store and Print: This mode is used when printing and storing document at the same time. - Spool: This option can be useful when handling large amounts of data. If you select this setting, the printer spools the document into the mass storage device (HDD) and then prints it from the mass storage device (HDD) queue, decreasing the computer’s work load. - Print Schedule: Select this setting to print the document at a specified time. • Job Name: This option is used when you need to find a stored file using the control panel. • User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the user name that you use to log on Windows. • Enter Password: If the Property of the document box you selected is Secured, you have to enter the password for the document box.GThis option is used for loading a stored file using the control panel. • Confirm Password: Re-enter the password to confirm it. 4. Special Features 213 Printing features Item Description This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. Job Accounting • Click the question mark( ) from the upper-right corner of the window and click on any option you want to know about. • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Service. a. This option is not available when you use XPS driver. 4. Special Features 214 Printing features Printing Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility. • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only. The Direct Printing Utility window appears. Select your machine from the Select Printer drop-down list and click Browse. Select the file you wish to print and click Open. What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to opening the file. To install this program, select Advanced Installation > Custom Installation and put a check mark in this program when you install the printer driver. • Mass storage device (HDD) should be installed on your machine, to print files using this program. (see "Variety feature" on page 8). • You cannot print PDF files that are restricted. Deactivate the printing restriction feature and retry printing. • You cannot print PDF files that are restricted by a password. Deactivate the password feature, and retry printing. • Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility > Direct Printing Utility. The file is added in the Select Files section. Customize the machine settings for your needs. Click Print. The selected PDF file is sent to the machine. Using the right-click menu Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine to use. Customize the machine settings. 4. Special Features 215 Printing features Click Print. The selected PDF file is sent to the machine. Changing printer settings You can use advanced printing features when using your machine. Macintosh printing Some features may not be available depending on models or options. It means that the features are not supported. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the name, the composition of the printer properties window is similar to the following. Printing multiple pages on one sheet Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: Open the document to print. Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected. Click OK. Open the File menu and click Print. You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft copies. Open an application, and select Print from the File menu. Select the other options to use. Open the File menu and click Page Setup (Document Setup in some applications). Select Layout from the drop-down list under Orientation. In the Pages per Sheet drop-down list, select the number of pages you want to print on one sheet of paper. Click Print. The machine prints the selected number of pages to print on one sheet of paper. Choose the number of copies and indicate which pages to print. Click Print. 4. Special Features 216 Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge Binding: This option is the conventional layout used in book binding. • Short-Edge Binding: This option is the type often used with calendars. From your Macintosh application, select Print from the File menu. Select Layout from the drop-down list under Orientation. Select a binding orientation from the Two-Sided option. Select the other options to use. Click Print and the machine prints on both sides of the paper. Linux printing Some features may not be available depending on models or options. It means that the features are not supported. If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. 4. Special Features 217 Printing features • Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. Open an application, and select Print from the File menu Change the print job properties using the following four tabs displayed at the top of the window. • General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • • Text: Specifies the page margins and set the text options, such as spacing or columns. Graphics: Sets image options that are used when printing image files, such as color options, image size, or image position. Click Apply to apply the changes and close the Properties window. Click OK in the LPR GUI window to start printing. The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel. Select Print directly using lpr. In the LPR GUI window, select the model name of your machine from the printer list and click Properties. Advanced: Sets the print resolution, paper source, and destination. Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver’s package replaces the standard lpr tool by a much more user-friendly LPR GUI program. To print any document file: Enter lpr from the Linux shell command line and press Enter. The LPR GUI window appears. When you type only lpr and press Enter, the Select file(s) to print window appears first. Just select any files you want to print and click Open. In the LPR GUI window, select your machine from the list, and change the print job properties. Click OK to start printing. 4. Special Features 218 Printing features Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Unix printing Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Click OK to apply the changes and close the Printer Properties window. Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). Select your machine on the available printers list and click Properties. The Printer Properties window appears. The following five tabs display at the top of the window: • • General: Allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. Connection: Allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab. • Driver: Allows you to view or select another machine driver. By clicking Options, you can set the default device options. • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class. Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print. Execute “printui ” command. For example, if you are printing “document1” printui document1 This will open the UNIX Printer Driver Print Job Manager in which the user can select various print options. Select a printer that has been already added. Select the printing options from the window such as Page Selection. Select how many copies are needed in Number of Copies. 4. Special Features 219 Printing features To take advantage of the printer features provided by your printer driver, press Properties. Press OK to start the print job. Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply, and “C” for Cancel. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. General tab Margins tab • Paper Size: Set the paper size as A4, Letter, or other paper sizes, according to your requirements. • • Paper Type: Choose the type of the paper. Options available in the list box are Printer Default, Plain, and Thick. Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Paper Source: Select from which tray the paper is used. By default, it is Auto Selection. • Unit: Change the units to points, inches, or centimeters. • Orientation: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Printer-Specific Settings tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file. 4. Special Features 220 Using optional device features • CLP-68xND Series/ CLP-68xDW Series only. Select your printer driver from the Select Printer list. Click Properties or Preferences . • Some features may not be available depending depending on model or optional goods (see "Variety feature" on page 8). 10 From the printer driver If you install the optional device, you can use advanced printing features, such as proofing a job and printing a private job in the Print window. Check the mass storage (HDD) or RAM disk option in Device Options, then you can select the various features from Print Mode (see "Setting Device Options" on page 69). Open the document you want to print. Select Print from the File menu. The Print window appears. Click the each tab then select Print Mode. Select the option you want (see "Understanding special printer features" on page 208). 11 From the control panel If your machine has optional mass storage device (HDD) or ram disk, you can use these features from the (Menu)button!System Setup> Job Manage. 4. Special Features 221 Using optional device features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Active JobAll of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer. You can delete a job from the queue before printing, or promote a job to print sooner. • Secured Job: You can print or delete a secured job. Shows the list of secured jobs the user has set in the printer driver. You need to enter the user name and password set in the printer driver. • Stored Job: You can print or delete a stored job. • File PolicyYou can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4. Special Features 222 5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine. • Easy Capture Manager 224 • Samsung AnyWeb Print 225 • Samsung Easy Color Manager 226 • Easy Eco Driver 227 • Using SyncThru™ Web Service 228 • Using Samsung Easy Printer Manager 232 • Using Samsung Printer Status 235 • Using the Linux Unified Driver Configurator 237 Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5. Useful Management Tools 224 Samsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download. 5. Useful Management Tools 225 Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine. • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). Helps Samsung color laser printer users to adjust color as they like. To download the latest Samsung Easy Color Manager, go to the Samsung website: www.samsung.com/support > Find Useful Software> Printers & Multi-function Printers downloads. 5. Useful Management Tools 226 Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset. How to use: 1 Open a document to print. 2 Print the document. A preview window appears. 3 Select the options you want to apply to the document. You can see the preview of the applied features. 4 Click Print. 5. Useful Management Tools 227 Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. Type in the below default ID and password. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 Accessing SyncThru™ Web Service SyncThru™ Web Service overview Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. Some tabs may not appear depending on your model. Logging into SyncThru™ Web Service Before configuring options in SyncThru™ Web Service, you need to log-in as an administrator. You can still use SyncThru™ Web Service without logging in but you won’t have access to Settings tab and Security tab. 5. Useful Management Tools 228 Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. • • Active Alerts: Shows the alerts that have occurred in the machine and their severity. Supplies: Shows how many pages are printed and amount of toner left in the cartridge. • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. Settings tab • System Security: Sets the system administrator’s information and also enables or disables machine features. • Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x, and Authentication servers. • User Access Control: Classifies users into several groups according to each user’s role. Each user’s authorization, authentication and accounting will be controlled by the group’s role definition. Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. This tab allows you to set configurations provided by your machine and network. You need to log-in as an administrator to view this tab. • Firmware Upgrade: Upgrade your machine’s firmware. • Contact Information: Shows the contact information. • Machine Settings tab: Sets options provided by your machine. • • Network Settings tab: Shows options for the network environment. Sets options such as TCP/IP and network protocols. Link: Shows links to useful sites where you can download or check information. 5. Useful Management Tools 229 Using SyncThru™ Web Service E-mail notification setup Set the recipient name and e-mail address(es) with notification items you want to receive an alert for. You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Click Add button to add e-mail notification user. Click Apply. If the firewall is activated, the e-mail may not be sent successfully. In that case, contact the a network administrator. Setting the system administrator’s information Start a web browser, such as Internet Explorer, from Windows. This setting is necessary for using the e-mail notification option. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Settings tab, select Machine Settings > E-mail Notification. If you have not configured outgoing server environment, go to Settings > Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Select Enable check box to use the E-mail Notification. Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Security tab, select System Security > System Administrator 5. Useful Management Tools 230 4 Enter the name of the administrator, phone number, location, and email address. Click Apply. 5. Useful Management Tools 231 Using Samsung Easy Printer Manager Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. For Macintosh, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: • Available for Windows and Macintosh OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. The screenshot may differ depending on operating system you are using. Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching between the two interfaces is easy: just click a button. Understanding Samsung Easy Printer Manager To open the program: For Windows, 5. Useful Management Tools 232 Using Samsung Easy Printer Manager Printer list The Printer List displays printers installed on your computer and network printers added by network discovery (Windows only). Printer information This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. Quick links If you connect your machine to a network, the SyncThru™ Web Service icon is enabled. You can view the online User’s Guide. Includes links for changing to the advanced settings(switching UI), refresh, preference setting, summary, help, and about. The button is used to change the user interface to the advanced settings user interface (see "Advanced settings user interface overview" on page 233). Contents area Displays information about the selected machine, remaining toner level, and paper. The information will vary based on the machine selected. Some machines do not have this feature. Order supplies Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide. Application information Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings. Select the Help menu or click the button from the window and click on any option you want to know about. Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. 5. Useful Management Tools 233 Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information. Alert Settings (Windows only) This menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Provides options relating to receiving alerts via email. • Alert History: Provides a history of device and toner related alerts. Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software. 5. Useful Management Tools 234 Using Samsung Printer Status Using Samsung Printer Status Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status. Error The machine has at least one error. The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. • Check the operating system(s) that are compatible with your machine (see "Specifications" on page 103). • Available for Windows OS users only (see "Software" on page 7). Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Toner Level You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature. 5. Useful Management Tools 235 2 Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Close Close the window. 5. Useful Management Tools 236 Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 132). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration 2 Port Configuration 5. Useful Management Tools 237 Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. Printers configuration Printers configuration has the two tabs: Printers and Classes. Switches to Printers configuration. Shows all of the installed machines. Shows the status, model name, and URI of your machine. 5. Useful Management Tools 238 Using the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties. Classes tab The Classes tab shows a list of available machine classes. Shows all of the machine classes. Shows the status of the class and the number of machines in the class. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 5. Useful Management Tools 239 Using the Linux Unified Driver Configurator 10 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. Switches to Ports configuration. Shows all of the available ports. Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5. Useful Management Tools 240 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 242 • Power and cable connecting problems 243 • Printing problems 244 • Printing quality problems 248 • Operating system problems 256 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 179). Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. Paper does not feed into the machine. • Remove any obstructions from inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine. The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. • There may be debris inside the machine. Open the front cover and remove any debris. Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes. 6. Troubleshooting 242 Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6. Troubleshooting 243 Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 82). • No paper is loaded. Load paper (see "Loading paper in the tray" on page 33). • The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 64). • Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 64). If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the machine cable and reconnect it (see "Rear view" on page 18). The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. 6. Troubleshooting 244 Printing problems Condition Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job. Get more hard disk space and print the document again. The output tray is full. Once the paper is removed from the output tray, the machine resumes printing. The machine selects print materials from the wrong paper source. The paper option that was selected in the Printing Preferences may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences (see "Opening printing preferences" on page 46). Select the correct paper source. See the printer driver help screen (see "Using help" on page 47). A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on page 46). See the printer driver help screen (see "Using help" on page 47). The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. The machine does not print. The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 46). Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. 6. Troubleshooting 245 Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. • See "Redistributing toner" on page 62. • See "Replacing the toner cartridge" on page 64. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. It will take longer to print when you print a PDF file as an image. 6. Troubleshooting 246 Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 46). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (see "Opening printing preferences" on page 46). 6. Troubleshooting 247 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 64). • The paper may not meet paper specifications; for example, the paper may be too moist or rough. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 75). • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see "Opening printing preferences" on page 46). 6. Troubleshooting 248 Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 75). If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A aBb C A aBb C A aBb C A aBb C A aBb C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 46). If these steps do not correct the problem, contact a service representative. White Spots If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). • The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 75). If these steps do not correct the problem, contact a service representative. 6. Troubleshooting 249 Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 64). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). If these steps do not correct the problem, contact a service representative. Black or color background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 64). • Thoroughly redistribute the toner (see "Redistributing toner" on page 62). Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 75). • Check the paper type and quality. • Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 64). 6. Troubleshooting 250 Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 64). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 46). • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences (see "Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 62). Toner particles are around bold characters or pictures The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see "Opening printing preferences" on page 46). • Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem. 6. Troubleshooting 251 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. 6. Troubleshooting 252 Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 75). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 64). • The machine may require repairing. Contact a service representative. 6. Troubleshooting 253 Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 75). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 64). If the problem persists, the machine may require repair. Contact a service representative. Character voids Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. Horizontal stripes • The paper may not meet paper specifications. If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 64). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 254 Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 46). • An unknown image repetitively appears on a few sheets Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 204). • Loose toner • Light printGor contamination occurs 6. Troubleshooting 255 Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages. 6. Troubleshooting 256 Operating system problems Common Macintosh problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page. When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. 6. Troubleshooting 257 Operating system problems Common Linux problems condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal operation of the machine should be restored. The “stopped” status might be activated when some problems in printing occurred. • Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter, then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the command item. Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. Some color images come out in unexpected colors. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com. The machine does not print whole pages, and output is printed on half the page. It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem. 6. Troubleshooting 258 Operating system problems condition Suggested solutions I encounter error “Cannot open port device file” when printing a document. Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS (Common UNIX Printing System) server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation occurs, try to release the port by selecting Release port in Port configuration window. When printing a document over the network in SuSE 9.2, the printer does not print. The CUPS (Common UNIX Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (Common UNIX Printing System) (cups-1.1.22 or higher). Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 6. Troubleshooting 259 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver (see "Software Installation" on page 129). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray. Open the driver properties, select the Device Options tab, and set the tray option (see "Setting Device Options" on page 69). When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 6. Troubleshooting 260 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region CAMEROON Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www.samsung.com AZERBAIJAN 088-55-55-555 www.samsung.com BAHRAIN 8000-4726 www.samsung.com BELARUS 810-800-500-55-500 www.samsung.com 02-201-24-18 www.samsung.com/be (Dutch) BELGIUM Customer Care Center 7095-0077 www.samsung.com 1-800-SAMSUNG (726-7864) www.samsung.com/ca CANADA CHILE Web Site www.samsung.com/ ca_fr (French) 800-SAMSUNG (726-7864) www.samsung.com From mobile 02-482 82 00 CHINA 400-810-5858 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267 www.samsung.com COTE D’LVOIRE 8000 0077 www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) www.samsung.com CYPRUS 8009 4000 only from landline www.samsung.com 800-SAMSUNG (800-726786) www.samsung.com www.samsung.com/ be_fr (French) CZECH REPUBLIC Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 BOLIVIA 800-10-7260 www.samsung.com DENMARK 70 70 19 70 www.samsung.com BOSNIA 05 133 1999 www.samsung.com DOMINICA 1-800-751-2676 www.samsung.com 0800-124-421 www.samsung.com ECUADOR 1-800-10-7267 www.samsung.com EGYPT 08000-726786 www.samsung.com BRAZIL BULGARIA 4004-0000 07001 33 11 www.samsung.com Contact SAMSUNG worldwide 261 Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225 www.samsung.com ESTONIA 800-7267 www.samsung.com FINLAND 030-6227 515 www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726-7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com 0800-10077 www.samsung.com Country/Region Customer Care Center 1800 1100 11 INDIA Web Site www.samsung.com 3030 8282 1800 3000 8282 1800 266 8282 GHANA GREECE 0302-200077 80111-SAMSUNG (80111 726 7864) only from land line www.samsung.com (+30) 210 6897691 from mobile and land line INDONESIA 0800-112-8888 www.samsung.com 021-5699-7777 IRAN 021-8255 www.samsung.com ITALY 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN 800-22273 www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com KENYA 0800 724 000 www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com KOSOVO +381 0113216899 www.samsung.com HONDURAS 800-27919267 www.samsung.com KUWAIT 183-2255 www.samsung.com (852) 3698-4698 www.samsung.com/hk KYRGYZSTAN 00-800-500-55-500 www.samsung.com www.samsung.com/ hk_en/ LATVIA 8000-7267 www.samsung.com LITHUANIA 8-800-77777 www.samsung.com LUXEMBURG 261 03 710 www.samsung.com HONG KONG HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com Contact SAMSUNG worldwide 262 Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site MALAYSIA 1800-88-9999 www.samsung.com MACEDONIA 023 207 777 www.samsung.com MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com MOLDOVA 00-800-500-55-500 www.samsung.com 020 405 888 Customer Care Center 1-800-10-SAMSUNG(726-7864) for PLDT PHILIPPINES Web Site www.samsung.com 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe www.samsung.com MONGOLIA MONTENEGRO Country/Region 02-5805777 www.samsung.com 0 801-1 SAMSUNG (172-678) www.samsung.com MOROCCO 080 100 2255 www.samsung.com POLAND NIGERIA 0800-726-7864 www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/min) www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com 08010 SAMSUNG (08010 726 7864) only from landline www.samsung.com NICARAGUA 00-1800-5077267 www.samsung.com NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com PANAMA 800-7267 www.samsung.com PERU 0-800-777-08 www.samsung.com ROMANIA +48 22 607-93-33 (+40) 21 206 01 10 from mobile and land line RUSSIA 8-800-555-55-55 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com SENEGAL 800-00-0077 www.samsung.com SERBIA 0700 SAMSUNG (0700 726 7864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (0800-726-7864) www.samsung.com Contact SAMSUNG worldwide 263 Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com www.samsung.com/ch SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) TADJIKISTAN TAIWAN TANZANIA THAILAND www.samsung.com/ ch_fr(French) 8-10-800-500-55-500 www.samsung.com 0800-329-999 www.samsung.com Country/Region Customer Care Center 0-800-502-000 UKRAINE Web Site www.samsung.com/ua www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com VIETNAM 1 800 588 889 www.samsung.com 0266-026-066 0685 88 99 00 www.samsung.com 1800-29-3232 www.samsung.com 02-689-3232 TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) www.samsung.com TURKEY 444 77 11 www.samsung.com U.A.E 800-SAMSUNG (726-7864) www.samsung.com UGANDA 0800-300 300 www.samsung.com U.K 0330 SAMSUNG (7267864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com Contact SAMSUNG worldwide 264 Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices. An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking. BIT Depth A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white. Access point Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks (WLAN), and acts as a central transmitter and receiver of WLAN radio signals. BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform. Glossary 265 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine. Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard throughout the industry, even among non-Microsoft platforms. Collation DADF Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies. A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper. Control Panel Default A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine. The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 266 Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size. DIMM Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data. DRPD Duplex DLNA The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network. A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle. DNS Duty Cycle The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet. Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. Glossary 267 Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking. Emulation FDI Emulation is a technique of one machine obtaining the same results as another. Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state. Ethernet Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. Glossary 268 Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity. Grayscale IEEE 1284 A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Halftone Intranet An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. Mass storage device (HDD) Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. Glossary 269 Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication. IPP The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. IPX/SPX JBIG IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN). Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images. ISO JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards. Glossary 270 Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MMR MAC address Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks. Modified Modified READ (MMR) is a compression method recommended by ITUT T.6. Modem A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information. MFP MR Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. Glossary 271 Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical. OPC Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape. An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. Originals The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else. PABX A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers. PDF Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format. Glossary 272 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier. PSTN The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. RADIUS PPM Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization, and accounting) concept to manage network access. PRN file Resolution An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. Glossary 273 Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters. Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions. TIFF Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications. Toner Cartridge Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper. Glossary 274 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting. UNC Path WEP Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\ \ \ URL Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. USB WPA Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP. Glossary 275 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based deviceindependent document format. Glossary 276 Index accessories default settings jam installingG 69 orderingG 58 tray settingG direct printing utilityG AirPrintG 184 divice optionsG AnyWeb PrintG 225 driver installation UnixG 42 215 69 144 clearing paperG 82 tips for avoiding paper jamsG 81 layoutG 188 Linux backing up dataG 52 common Linux problemsG eco printingG buttons ecoG 19 entering characterG print screenG 19 error messageG wpsG 19 48 205 96 favorites settings, for printingG cleaning driver installation for network connectedG 143 driver installation for USB cable connectedG 132 driver reinstallation for USB cable connectedG 133 258 featuresG 47 printer propertiesG 219 printingG 217 insideG 76 machine featuresG 185 system requirementsG 112 outsideG 75 print media featureG 105 unifled driver configuratorG 237 pickup rollerG 78 using SetIPG 138 cleaning a machineG 75 loading color settingsG 196 control panelG 19 general settingsG 192 paper in multi-purpose (or manual feeder) trayG 35 conventionG 10 glossaryG 265 paper in the tray1G 33 paper in the tray1 / optional traysG 33 general iconsG 10 Index 277 Index special mediaG 37 informationG 187 n-up printing job managementG 200 MacintoshG 216 optional trayG 58 orderingG 58 menu mapG machine overview menu overviewG front viewG 17 rear viewG 18 257 driver installation for network connectedG 142 driver installation for USB cable connectedG 130 driver reinstallation for USB cable connectedG 131 printingG 216 system requirementsG 111 using SetIPG 137 maintenance partsG 59 ManagingG 51 managing USB memoryG 51 memory memory upgradingG memory/hard drive featureG 221 menu emulationG 35 tips on usingG 36 output supportG using special mediaG 37 overlay printing network driver installation LinuxG MacintoshG UNIXG WindowsG 143 142 144 139 general setupG 197 installing environmentG 113 introducing network programsG 135 IPv6 configurationG 147 136SG137SG138SG174 wired network setupG 136 wireless network setupG 150 numeric keypadG 195 loadingG SetIP programG 71 27 multi-purpose (or manual feeder) tray Macintosh common Macintosh problemsG 187 19 43 createG 212 deleteG 212 printG 212 paperG 190 Parallel orderingG 58 placing a machine adjusting the altitudeG 204 postScript driver troubleshootingG 260 print mobile OSG 183 mobileprintG 183 print media Index 278 Index card stockG 41 envelopeG 38 printing on both sides of paper MacintoshG 217 glossy paperG 42 printing to a fileG 207 labelsG 40 setting as a default machineG 206 special printer featuresG 208 output supportG 105 safety informationG 11 symbolsG 11 Samsung Printer StatusG 235 service contact numbersG 261 preprinted paperG 41 UNIXG 219 setting the paper sizeG 42 using direct printing utilityG 215 setting the paper typeG 42 special mediaG 37 LinuxG 217 Special featuresG 203 transparencyG 39 MacintoshG 216 specificationsG 103 UNIXG 219 print mediaG 105 print resolution set LinuxG 218 printer preferences LinuxG printing featureG 206 219 operating system problemsG 256 problems 235 printing statusG 136SG174 19 supplies problem printer status general informationG SetIP programG printing a document available suppliesG 56 estimated toner cartridge lifeG 61 paper feeding problemsG 242 machine informationG power problemsG 243 monitoring the supplies lifeG 73 187 changing the default print settingsG 206 printing problemsG 244 orderingG 56 LinuxG 217 printing quality problemsG 248 replacing toner cartridgeG 64 MacintoshG 216 multiple pages on one sheet of paper 216 MacintoshG printing a document WindowsG SyncThru Web Service regulatiory informationG 114 general informationG 228 SyncThru™ Web ServiceG 228 44 Index 279 Index USB cable driver installationG toner cartridge estimated lifeG 61 handling instructionsG 60 non-Samsung and refilledG 60 redistributing tonerG 62 replacing the cartridgeG 64 storingG 60 tray adjusting the width and lengthG 32 changing the tray sizeG 32 loading paper in multi-purpose (or manual 35 feeder) trayG wireless 21SG22SG130SG132 driver reinstallationG 131SG133 how to back upG 52 how to manageG 51 printingG 51 using helpG 47SG217 68 211 setting the paper size and typeG 42 deleteG 211 editG 211 Windows UNIX driver installation for network connectedG 144 printingG 219 112 153 153 network cableG 173 XOA customG 201 256 driver installation for network connectedG 139 driver installation for USB cable connectedG 21SG 22 system requirementsG Unix system requirementsG common Windows problemsG 156SG160SG169 wireless network watermark createG 94 150 WPS (the machine does not have a display screen) 154 PBCG PING 154 58 understanding the status LEDG Infrastructure modeG WPS disconnectiongG PBC modeG USB memory device ordering an optional trayG 150 USB cableG USB memory waste toner containerG ad hoc modeG using SetIPG 109 136SG174 Index 280
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