Samsung Electronics Co HHG3004H2 Home Gateway User Manual HHG 3004H2 02 15

Samsung Electronics Co Ltd Home Gateway HHG 3004H2 02 15

users manual

Home GatewayHHG-3004H2User’s ManualELECTRONICSRUN WANLAN1LAN2LAN3LAN4PLCRF HHG-3004H2(16~21) 12/28/05 2:19 PM Page 21
HHG-3004H2(02~15) 12/28/05 2:18 PM Page 2
3Features of the Home GatewaySafety InstructionsProduct Overview Product Specifications561214Introduction1Others2Maintenance and TroubleshootingGlossaryFCC Notices171819Table of Contents HHG-3004H2(02~15) 12/28/05 2:18 PM Page 3
4HOME GATEWAYSYSTEMPage 5IntroductionThe Home Gateway is a home network controller using diverse technologies such as Ethernet, power line communication and RF communication. In addition to providing high speed Internet forcomputer and information communication devices, it also monitors and controls the status ofelectronic appliances (Light switch, Thermostat, Plug-in Adaptor and etc,).PART 1RUN WANLAN1LAN2LAN3LAN4PLCRFPage 6Page 12Page 14Features of the Home GatewaySafety InstructionsProduct Overview Product Specifications HHG-3004H2(02~15) 12/28/05 2:18 PM Page 4
■4 Port Fast Ethernet Router■External ADSL/Cable modem support (PPPoE)■Very High Speed Data Communication■Remote Web-based Access and Management■Home device control using Power Line Communication (PLC/LonWorks)■Home device control using RF communicationFeatures of the Home Gateway5PART 1. Introduction◗Diverse ApplicationsThe Home Gateway provides connectivity across various network platforms, including Ethernet, Power Line Control, and RF. Through its built-in web server, it provides an easy touse interface enabling device monitoring and control. The homevita software also enablesautomation, scheduling, and other advanced features providing easy and convenient control ofeveryday tasks.The Home Gateway enables Internet connectivity and sharing through standard TCP/IProuting, Networking and AC power line communication using an Internet connection withexternal ADSL or Cable modem.◗Remote Web-based Management When connected to Broadband Internet, the Home Gateway offers remote access from almostany Internet enabled computer. This allows users to securely log in to the home gateway whenaway from home, and monitor and control their homevita system.1. Main Features◗PLC (Power line communication) Home Device ControlThe Home Gateway enables you to monitor and control various PLC devices such as light switches.◗Internet Access from IT devices including PCThe Home Gateway enables you to access the Internet from multiple IT devices at thesame time.◗RF Home Appliances ControlThe Home Gateway enables you to monitor and control the status of various RF electronicdevices including your home Thermostat.2. Various ServicesMain Features✻PLC (Power Line Communication) is a wire line technology that uses the AC wiring in your home for data transmission. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 5
6Safety Instructions• Please make sure that you read and follow all safety instructions described in this manual.• This product is installed and managed by authorized installation personnel, so please consult theinstalling dealer if there is any problem.CautionPlease check the following items on the power supply system in order to preventelectric shock accident.Instructions on power supply cord■Only use the AC adapter provided with the product.■The power cord should meet the AC voltage standard of the region it will be used in.■The power cord, including the cable and the plugs at either end, must be rated to 150% of theelectricity supplied by the power source.■The power cord must be approved by the safety regulatory of the region it will be used in.■The power cord plug should be plugged into an IEC Female connector.■The power cord is the main device used to cut AC power. It should be installed in an easy to reachplace near the device in case the power cord needs to be unplugged. CautionOnly a service person should open the product because the internal part of theproduct can cause electric shock and system malfunction. Unplug the AC power cordbefore opening the product.CautionThe system power cord must be plugged into a properly grounded outlet to preventelectric shock. Ensure that it is plugged into a grounded outlet.Instructions before installing■Cut off the power sources of all the peripheral devices connected to the product.■Unplug the power cord to turn the power off.■Label each cable and communication line connected to I/O connector at the back of the product inorder to identify them, and then pull them out of the connector. ■Do not attempt to repair any part of the power supply on your own. Contact your dealer if youbelieve that it requires repair or maintenence.Description of Safety SymbolIf the instructions are not followed, user may be injured, propertydamage may occur or the product may not function properly.If the instructions are not followed, user may be fatally injured orseriously wounded.WarningCaution HHG-3004H2(02~15) 12/28/05 2:18 PM Page 6
7PART 1. IntroductionWarningDo not install the product in locations with high humidity. It may result in a risk ofelectric shock. Use the product within the operational humidity range specified in the manual.CautionKeep plastic packaging away from children.Instructions when installingWarningWhen installing the product, check the following before selecting the location.■Air is clean.■Proper ventilation is provided.■Not in direct sunlight, or near heat sources.■There is no vibration or physical shock.■Well away from electric devices causing strong electromagnetic radiation.■Outlet is properly grounded.■Enough space to reach power cords. ■In areas where severe thunderstorm might occur, connect the system to a circuit breaker andseparate the communication lines from the modem. ■If they wear the plastic package on their heads, they can suffocate.CautionDo not block any of the product's ports or vents. Do not put any object inside theproduct.■If ports or vents are blocked with any material, internal parts of the product can be damaged andresult in a risk of fire or electric shock. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 7
8Safety Instructions (continued)WarningDo not touch the power source plug with wet hands.Instructions for connecting the power source■There is a risk of electric shock.WarningConnect power source directly to the outlet.■Otherwise it may result in a risk of fire.WarningDo not use a damaged or loose power source plug, cord or outlet.■It may result in a risk of fire.WarningWhen unplugging the power source, ensure you hold the plug.■If you pull the power cord, it can be damaged and result in a risk of fire or electric shock.WarningIf there is any noise from the power source plug or the outlet, unplug the powersource and contact your dealer.■If the power source is left plugged in, it may result in a risk of electric shock and fire.WarningDo not bend the power cord and ensure it is not placed under a heavy object.■If the power source is left plugged in when the cord is damaged, it may result in a risk of electricshock and fire.WarningWhen using multi-outlet extension cord, do not exceed the rating specifications(voltage/current) of the extension cord.■If exceeding the rating of the extension cord, it may result in a risk of fire.WarningIf water or other substances get inside the power source or the system, unplug thepower source and contact your dealer.■It may result in a risk of fire. WarningIf the power source plug/outlet are covered with dust, clean them.■It may result in a risk of fire.WarningPlug the power source to an outlet with a grounding terminal.■Not using an outlet with a grounding terminal may result in a risk of electric shock. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 8
9PART 1. IntroductionWarningWhen cleaning the product, make sure that you unplug all the power source cablesbefore cleaning.Instructions for using Home Gateway■It may result in a risk of electric shock.CautionDo not place candle, cigarette or other flame/heat source on or near the product.■Candles and cigarettes may result in a risk of fire.CautionConnectors or ports should be connected to designated devices only.■If undesignated devices are connected, it may result in a risk of electric shock and fire.WarningDo not place cup or any container filled with chemical or water on or near the product.■If chemical or other substances leak inside of the product, it can cause parts to be damaged and result in a risk of electric shock and fire.WarningDo not expose the product to direct sunlight.■In particular, if the product is exposed to direct sunlight in an airtight space such as in a car, theinside temperature of the product increases and it can cause its shape to be deformed or it mayresult in a risk of fire.WarningIf the product is dropped or broken due to any other reasons, disconnect the powerand have it checked by your dealer.■When using a damaged product, it may result in a risk of electric shock and fire.CautionWhen using the product with a modem connected, make sure you separate the powercord from the modem and do not use the modem during a thunderstorm.■If the product is used with a modem during a thunderstorm, there is an increased risk of fire.CautionWhen attaching additional parts to the product or removing parts attachedseparately, read and follow the instructions in the manual carefully.CautionWhen cleaning the product, only use a cleaner specified for computer cleaning.Remove power to the product prior to cleaning. Reconnect power only after thecleaner has completely dried.■When the product is activated without being dried completely, it may result in a risk of electric and fire.CautionIf there is any unusual smell, stop using the product, separate the power sourceplug and all other connected lines and call your dealer.■It may result in a risk of fire. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 9
10Safety Instructions (continued)CautionFunction extension and maintenance of the product must be entrusted to the servicepersonnel.Instructions on function extension and maintenance■If you attempt to repair the product, it can injure you or cause system malfunction.CautionIf you want to connect any other peripheral device to the product other than thoserecommended by Samsung Electronics, contact your dealer first.■If you connect peripheral devices other than those recommended by Samsung, the product itself orthe peripheral devices might get damaged. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 10
11PART 1. IntroductionOther instructionsCautionDo not lift or move the product with the handle on the power supply.WarningDo not use the product in high humidity or heavy vapor.■You should use within the temperature and humidity specified in the manual.CautionWhen moving the product, you must first turn off the product and separate all cablesfrom the product.WarningDo not attempt repairing the power supply on your own. If there is any problem in thepower supply, contact your dealer. Use only the AC Adapter that came with the product, and is specified in this manual.WarningBefore removing power from the product, unplug power from each of the devicesconnected to the product.WarningNote that electric current flowing from the power source, telephone andcommunication cable is dangerous.WarningDo not connect, release or install cable to the product during a fire, flood orthunderstorm. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 11
12Product OverviewRUN WANLAN1LAN2LAN3LAN4PLCRFFunctions of LEDFrontLEDRUNWANLAN 1 2 3 4StateONBLINK rapidslow OFFONBLINK OFFONBLINK OFFIndicates ON and OFF state of the Home Gateway.Indicates the Internet connection andcommunication state.Indicates LAN connection andcommunication state.Indicates RF data communicationstate.PLC communication state.FunctionsAbnormal state. i.e., this machine is out of order.Initial power on stateNormal operaionNo Power, or Abnormal StateNormal linked stateData transimissionNot connected stateNormal linked stateData transimissionNot connected state✻ In normal state, the LED should slowly blink periodocally (beginning a few seconds after unit is turned on.)LEDPLCRFStateONBLINK OFFON OFFFunctionsInitial power on stateNormal operationAbnormal state Initial power on stateNorma state✻ In normal state, the LED should blink periodocally (beginning about 1minute after unit is turned on.)AC Adapter (1)GL44-00048ARUN LEDWAN LEDLAN 1 2 3 4 LEDs RF LEDPLC LEDLAN cable (1)GL39-00095AManual (1)GL68-00196AAccessoriesPower cord (1)GL39-00094ARF antenna (1)EW92-00007ARF extension cable (1)EW92-00008A HHG-3004H2(02~15) 12/28/05 2:18 PM Page 12
Equipment required for installation13PART 1. IntroductionFor Service Use OnlyREGJack for connecting the power source cable.POWERThis button, when pressed, resets the product to the factory default settings. RESETFor Service Use OnlySERIALRJ-45 jack for connectingUTP cable for WANconnectivity.WANConnector for RF antenna.USB/RFRJ-45 jacks for LANconnectivity.LAN 1 2 3 4Cable PortsSERIAL/WANLAN 1 2 3 4DC INUTP-5 cableSTP CablePower source cableAntistatic strapCables to connect to each portLAN cableComputer equipped with an Ethernet card.●Check the package carefully for any missing or damaged parts. Contact you dealer to replace or exchange them.●Cables that are connected to each port are shown in the table below.●UTP5 cable (UTP category 5 cabling), STP5 cable (STP category 5 cabling)The cable types defined by the EIA/TIA-586 standard to support ethernet connection. Category 5 cabling guarantees maximum 100 Mbps data transimission.✻UTP (unshielded twisted pair) , STP (shielded twisted pair)NotePOWERRESETREGUSBSERIALWANLAN1 LAN2 LAN3 LAN4Back HHG-3004H2(02~15) 12/28/05 2:18 PM Page 13
14Product SpecificationsItems SpecificationsFast EthernetSerialNetworkingPLC RFPower SourceTemperature and HumiditySize (LxWxH)Weight10/100Base-T/Tx IEEE802.3 CSMA/CD compliantRS-232C console port (For Service Use Only)TCP/IP, DHCP Server/Client, NAT Lonworks/EchelonIEEE 802.15.4Power Source : 110-220VACFrequency : 50Hz/60HzPower Consumption : 7WOperation Temperature : 32˚F~104˚FStorage Temperature : 32˚F~158˚FHumidity : 0~90%9 x 4.7 x 1.78 inches (230 x 120 x 45 mm)24.7oz (700g) Product SpecificationsRUNWANLAN1LAN2LAN3LAN4PLCRF4.7 inch9 inch1.78 inchFast EthernetSerialWAN : 1 portLAN : 4 portPort 1 : RS-232CMaximum Number of Ports HHG-3004H2(02~15) 12/28/05 2:18 PM Page 14
Main Control Unit BoardMemorySerial/HA InterfaceEthernet LAN SwitchWANCPU InterfaceSpecificationSpecification15PART 1. IntroductionBoard ItemsCPU S3C2510A, 166MHz, SAMSUNGFlash Memory– Boot Rom(512KB), Program Rom(16MB) SDRAM– 64MBRS-232C/RS-485– For console or HA connection– IEEE 802.3 CSMA/CD compliant– 4 port 10/100Base-T/Tx– IEEE 802.3 CSMA/CD compliant– 1 port 10/100Base-T/Tx– Able to connect ADSL/Cable Modem UARTLonWorks– Data rates : 5.4Kbps– Nodes : 127 nodes in a subnet– Bandwidth : 132KHz, 115KHzIEEE 802.15.4– Data rates : 250Kbps– Rated Output Power : 4 dBm– Operating frequency : 2405~2475MHzSpecificationsMother BoardPLC Board(Power Line Communication)RF BoardBoard Types built on Home Gateway HHG-3004H2(02~15) 12/28/05 2:18 PM Page 15
16HOME GATEWAYSYSTEMPage 17OthersRefer to this section for solutions to problems that can occur while using the Home Gateway.PART 2RUN WANLAN1LAN2LAN3LAN4PLCRFPage 18Page 19Maintenance and TroubleshootingGlossaryFCC Notices HHG-3004H2(16~21) 12/28/05 2:19 PM Page 16
17PART 2. OthersMaintenance and TroubleshootingUsers must not attempt to remove the cover or disassemble the product.Service must only be conducted by your dealer. If the device does notwork normally during operation, contact your dealer.SystemPower Sourcerelatedproblem Power Source of Home Gateway is down.➤➤➤Ensure that the power cord is properly plugged. In particular, the system connectionsand the outlet part of the power source should be checked.OperationrelatedproblemHome Network does not work properly.➤➤➤Unplug the power cord and plug it in again.Caution HHG-3004H2(16~21) 12/28/05 2:19 PM Page 17
18GlossaryTerms DescriptionsADSLANT.APCOCSMA/CDDHCPDNSDSLAMESPFTPGNDHAHTTPLANMCUPLCPPPoEPSTN SMS TCP/IP USB UTP WAN Asymmetric Digital Subscriber LineAntennaAccess PointCentral OfficeCarrier Sense Multiple Access/Collision DetectDynamic Host Configuration ProtocolDomain Name SystemDigital Subscriber Line Access MultiplexerEncapsulating Security PayloadFile Transfer ProtocolGroundHome AutomationHypertext Transfer ProtocolLocal Area NetworkMain Control UnitPower Line CommunicationPoint-to-Point Protocol Over EthernetPublic Switched Telephone NetworkShort Message ServiceTransmission Control Protocol/Internet ProtocolUniversal Serial BusUnshielded Twisted PairWide Area Network HHG-3004H2(16~21) 12/28/05 2:19 PM Page 18
19PART 2. OthersFCC Notices➤CAUTIONAny changes or modifications in construction of this device which are notexpressly approved by the party responsible for compliance could void theuser's authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject tothe following two conditions:- This device may not cause harmful interference.- This device must accept any interference received, including interference that may cause undesired operation.➤INFORMATION TO THE USERThis equipment has been tested and found to comply with the limits for aClass B digital device pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with themanufacturer's instruction manual, may cause interference with radiocommunications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined byturning the equipment off and on, you are encouraged to try to correct theinterference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and the receiver.- Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.- Consult the dealer or an experienced radio/television technician for help.➤NOTETo comply with FCC requirements in section 1.1307, a minimum separationdistance of 1cm is required between the antenna and all persons. HHG-3004H2(16~21) 12/28/05 2:19 PM Page 19
SAMSUNG CUSTOMER CARE CENTER400 Valley Road, Suite 201, Mt. Arlington, NJ 07856 HHG-3004H2(16~21) 12/28/05 2:19 PM Page 20

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