Samsung Electronics Co HHG3004H2 Home Gateway User Manual HHG 3004H2 02 15
Samsung Electronics Co Ltd Home Gateway HHG 3004H2 02 15
users manual
HHG-3004H2(16~21) 12/28/05 2:19 PM Page 21 ELECTRONICS Home Gateway HHG-3004H2 User’s Manual RUN WAN LAN 1 LA N2 LAN LAN PLC RF HHG-3004H2(02~15) 12/28/05 2:18 PM Page 2 HHG-3004H2(02~15) 12/28/05 2:18 PM Page 3 Table of Contents Introduction Features of the Home Gateway Safety Instructions Product Overview Product Specifications 12 14 Others Maintenance and Troubleshooting Glossary FCC Notices 17 18 19 HHG-3004H2(02~15) 12/28/05 2:18 PM Page 4 HOME GATEWAY SYSTEM RUN WAN LAN1 LAN2 LAN LAN PART PLC RF Introduction The Home Gateway is a home network controller using diverse technologies such as Ethernet, power line communication and RF communication. In addition to providing high speed Internet for computer and information communication devices, it also monitors and controls the status of electronic appliances (Light switch, Thermostat, Plug-in Adaptor and etc,). Page 5 Features of the Home Gateway Page 6 Safety Instructions Page 12 Product Overview Page 14 Product Specifications HHG-3004H2(02~15) 12/28/05 2:18 PM Page 5 PART 1. Introduction Features of the Home Gateway 1. Main Features ◗ Diverse Applications The Home Gateway provides connectivity across various network platforms, including Ethernet, Power Line Control, and RF. Through its built-in web server, it provides an easy to use interface enabling device monitoring and control. The homevita software also enables automation, scheduling, and other advanced features providing easy and convenient control of everyday tasks. The Home Gateway enables Internet connectivity and sharing through standard TCP/IP routing, Networking and AC power line communication using an Internet connection with external ADSL or Cable modem. ◗ Remote Web-based Management When connected to Broadband Internet, the Home Gateway offers remote access from almost any Internet enabled computer. This allows users to securely log in to the home gateway when away from home, and monitor and control their homevita system. 2. Various Services ◗ PLC (Power line communication) Home Device Control The Home Gateway enables you to monitor and control various PLC devices such as light switches. ✻ ◗ PLC (Power Line Communication) is a wire line technology that uses the AC wiring in your home for data transmission. Internet Access from IT devices including PC The Home Gateway enables you to access the Internet from multiple IT devices at the same time. ◗ RF Home Appliances Control The Home Gateway enables you to monitor and control the status of various RF electronic devices including your home Thermostat. Main Features 4 Port Fast Ethernet Router External ADSL/Cable modem support (PPPoE) ■ Very High Speed Data Communication ■ Remote Web-based Access and Management ■ Home device control using Power Line Communication (PLC/LonWorks) ■ Home device control using RF communication ■ ■ HHG-3004H2(02~15) 12/28/05 2:18 PM Page 6 Safety Instructions • Please make sure that you read and follow all safety instructions described in this manual. • This product is installed and managed by authorized installation personnel, so please consult the installing dealer if there is any problem. Description of Safety Symbol Caution If the instructions are not followed, user may be injured, property damage may occur or the product may not function properly. Warning If the instructions are not followed, user may be fatally injured or seriously wounded. Instructions on power supply cord Caution Please check the following items on the power supply system in order to prevent electric shock accident. ■ Only use the AC adapter provided with the product. ■ The power cord should meet the AC voltage standard of the region it will be used in. ■ The power cord, including the cable and the plugs at either end, must be rated to 150% of the electricity supplied by the power source. ■ The power cord must be approved by the safety regulatory of the region it will be used in. ■ The power cord plug should be plugged into an IEC Female connector. ■ The power cord is the main device used to cut AC power. It should be installed in an easy to reach place near the device in case the power cord needs to be unplugged. Instructions before installing Caution Caution Only a service person should open the product because the internal part of the product can cause electric shock and system malfunction. Unplug the AC power cord before opening the product. ■ Cut off the power sources of all the peripheral devices connected to the product. ■ Unplug the power cord to turn the power off. ■ Label each cable and communication line connected to I/O connector at the back of the product in order to identify them, and then pull them out of the connector. ■ Do not attempt to repair any part of the power supply on your own. Contact your dealer if you believe that it requires repair or maintenence. The system power cord must be plugged into a properly grounded outlet to prevent electric shock. Ensure that it is plugged into a grounded outlet. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 7 PART 1. Introduction Instructions when installing Warning Do not install the product in locations with high humidity. It may result in a risk of electric shock. Use the product within the operational humidity range specified in the manual. Keep plastic packaging away from children. If they wear the plastic package on their heads, they can suffocate. Caution ■ Caution Do not block any of the product's ports or vents. Do not put any object inside the product. ■ If ports or vents are blocked with any material, internal parts of the product can be damaged and result in a risk of fire or electric shock. When installing the product, check the following before selecting the location. Warning ■ Air is clean. ■ Proper ventilation is provided. ■ Not in direct sunlight, or near heat sources. ■ There is no vibration or physical shock. ■ Well away from electric devices causing strong electromagnetic radiation. ■ Outlet is properly grounded. ■ Enough space to reach power cords. ■ In areas where severe thunderstorm might occur, connect the system to a circuit breaker and separate the communication lines from the modem. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 8 Safety Instructions (continued) Instructions for connecting the power source Do not touch the power source plug with wet hands. There is a risk of electric shock. Warning ■ Warning If there is any noise from the power source plug or the outlet, unplug the power source and contact your dealer. ■ If the power source is left plugged in, it may result in a risk of electric shock and fire. Connect power source directly to the outlet. Otherwise it may result in a risk of fire. Warning ■ Warning When using multi-outlet extension cord, do not exceed the rating specifications (voltage/current) of the extension cord. ■ If exceeding the rating of the extension cord, it may result in a risk of fire. Do not use a damaged or loose power source plug, cord or outlet. Warning ■ It may result in a risk of fire. When unplugging the power source, ensure you hold the plug. Warning ■ If you pull the power cord, it can be damaged and result in a risk of fire or electric shock. Do not bend the power cord and ensure it is not placed under a heavy object. Warning ■ Warning If water or other substances get inside the power source or the system, unplug the power source and contact your dealer. ■ If the power source is left plugged in when the cord is damaged, it may result in a risk of electric shock and fire. It may result in a risk of fire. If the power source plug/outlet are covered with dust, clean them. Warning ■ It may result in a risk of fire. Plug the power source to an outlet with a grounding terminal. Warning ■ Not using an outlet with a grounding terminal may result in a risk of electric shock. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 9 PART 1. Introduction Instructions for using Home Gateway Warning When cleaning the product, make sure that you unplug all the power source cables before cleaning. ■ It may result in a risk of electric shock. Do not place cup or any container filled with chemical or water on or near the product. Warning ■ If chemical or other substances leak inside of the product, it can cause parts to be damaged and result in a risk of electric shock and fire. Do not expose the product to direct sunlight. In particular, if the product is exposed to direct sunlight in an airtight space such as in a car, the inside temperature of the product increases and it can cause its shape to be deformed or it may result in a risk of fire. Warning ■ Warning If the product is dropped or broken due to any other reasons, disconnect the power and have it checked by your dealer. ■ When using a damaged product, it may result in a risk of electric shock and fire. Do not place candle, cigarette or other flame/heat source on or near the product. Candles and cigarettes may result in a risk of fire. Caution ■ Caution When using the product with a modem connected, make sure you separate the power cord from the modem and do not use the modem during a thunderstorm. ■ If the product is used with a modem during a thunderstorm, there is an increased risk of fire. Connectors or ports should be connected to designated devices only. If undesignated devices are connected, it may result in a risk of electric shock and fire. Caution ■ Caution When attaching additional parts to the product or removing parts attached separately, read and follow the instructions in the manual carefully. Caution When cleaning the product, only use a cleaner specified for computer cleaning. Remove power to the product prior to cleaning. Reconnect power only after the cleaner has completely dried. ■ Caution When the product is activated without being dried completely, it may result in a risk of electric and fire. If there is any unusual smell, stop using the product, separate the power source plug and all other connected lines and call your dealer. ■ It may result in a risk of fire. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 10 Safety Instructions (continued) Instructions on function extension and maintenance Caution Function extension and maintenance of the product must be entrusted to the service personnel. ■ Caution If you want to connect any other peripheral device to the product other than those recommended by Samsung Electronics, contact your dealer first. ■ 10 If you attempt to repair the product, it can injure you or cause system malfunction. If you connect peripheral devices other than those recommended by Samsung, the product itself or the peripheral devices might get damaged. HHG-3004H2(02~15) 12/28/05 2:18 PM Page 11 PART 1. Introduction Other instructions Do not lift or move the product with the handle on the power supply. Caution Caution Warning When moving the product, you must first turn off the product and separate all cables from the product. Do not attempt repairing the power supply on your own. If there is any problem in the power supply, contact your dealer. Use only the AC Adapter that came with the product, and is specified in this manual. Do not use the product in high humidity or heavy vapor. You should use within the temperature and humidity specified in the manual. Warning ■ Warning Before removing power from the product, unplug power from each of the devices connected to the product. Warning Note that electric current flowing from the power source, telephone and communication cable is dangerous. Warning Do not connect, release or install cable to the product during a fire, flood or thunderstorm. 11 HHG-3004H2(02~15) 12/28/05 2:18 PM Page 12 Product Overview Front RUN WAN LAN 1 L AN LAN LAN PLC RF RUN LED Indicates ON and OFF state of the Home Gateway. WAN LED Indicates the Internet connection and communication state. RF LED LAN 1 2 3 4 LEDs Indicates RF data communication state. Indicates LAN connection and communication state. PLC LED PLC communication state. Functions of LED LED RUN State Functions ON LED Abnormal state. i.e., this machine is out of order. BLINK rapid slow OFF LAN 1 2 3 4 State Functions ON Initial power on state Initial power on state BLINK Normal operation Normal operaion OFF Abnormal state ✻ In normal state, the LED should blink periodocally (beginning about 1minute after unit is turned on.) No Power, or Abnormal State ✻ In normal state, the LED should slowly blink periodocally (beginning a few seconds after unit is turned on.) WAN ON Normal linked state BLINK Data transimission OFF Not connected state ON Normal linked state BLINK Data transimission OFF Not connected state PLC RF ON Initial power on state OFF Norma state Accessories 12 AC Adapter (1) Power cord (1) LAN cable (1) Manual (1) RF antenna (1) RF extension cable (1) GL44-00048A GL39-00094A GL39-00095A GL68-00196A EW92-00007A EW92-00008A HHG-3004H2(02~15) 12/28/05 2:18 PM Page 13 PART 1. Introduction Back REG POWE RESET SERIA USB LAN1 LAN2 LAN3 LAN4 WA USB/RF REG Connector for RF antenna. For Service Use Only POWER Jack for connecting the power source cable. RESET WAN This button, when pressed, resets the product to the factory default settings. RJ-45 jack for connecting UTP cable for WAN connectivity. SERIAL LAN 1 2 3 4 For Service Use Only RJ-45 jacks for LAN connectivity. Note ● Check the package carefully for any missing or damaged parts. Contact you dealer to replace or exchange them. ● Cables that are connected to each port are shown in the table below. Cable UTP-5 cable STP Cable Power source cable ● Ports SERIAL/WAN LAN 1 2 3 4 DC IN Equipment required for installation Antistatic strap Cables to connect to each port LAN cable Computer equipped with an Ethernet card. UTP5 cable (UTP category 5 cabling), STP5 cable (STP category 5 cabling) The cable types defined by the EIA/TIA-586 standard to support ethernet connection. Category 5 cabling guarantees maximum 100 Mbps data transimission. ✻ UTP (unshielded twisted pair) , STP (shielded twisted pair) 13 HHG-3004H2(02~15) 12/28/05 2:18 PM Page 14 Product Specifications RUN WAN LAN 1 LAN LAN LAN PLC RF Product Specifications 9 inch Items Specifications Fast Ethernet 10/100Base-T/Tx IEEE802.3 CSMA/CD compliant Serial RS-232C console port (For Service Use Only) Networking TCP/IP, DHCP Server/Client, NAT PLC Lonworks/Echelon RF IEEE 802.15.4 Power Source Power Source : 110-220VAC Frequency : 50Hz/60Hz Power Consumption : 7W Temperature and Humidity Operation Temperature : 32˚F~104˚F Storage Temperature : 32˚F~158˚F Humidity : 0~90% Size (LxWxH) 9 x 4.7 x 1.78 inches (230 x 120 x 45 mm) Weight 24.7oz (700g) Maximum Number of Ports Fast Ethernet WAN : 1 port LAN : 4 port Serial 14 Port 1 : RS-232C 1.78 inch 4.7 inch HHG-3004H2(02~15) 12/28/05 2:18 PM Page 15 PART 1. Introduction Board Types built on Home Gateway Board Items Specifications Mother Board Main Control Unit Board CPU S3C2510A, 166MHz, SAMSUNG Memory Flash Memory – Boot Rom(512KB), Program Rom(16MB) SDRAM – 64MB Serial/HA Interface RS-232C/RS-485 – For console or HA connection Ethernet LAN Switch – IEEE 802.3 CSMA/CD compliant – 4 port 10/100Base-T/Tx WAN – IEEE 802.3 CSMA/CD compliant – 1 port 10/100Base-T/Tx – Able to connect ADSL/Cable Modem PLC Board CPU Interface UART (Power Line Communication) Specification LonWorks – Data rates : 5.4Kbps – Nodes : 127 nodes in a subnet – Bandwidth : 132KHz, 115KHz RF Board Specification IEEE 802.15.4 – Data rates : 250Kbps – Rated Output Power : 4 dBm – Operating frequency : 2405~2475MHz 15 HHG-3004H2(16~21) 12/28/05 2:19 PM Page 16 HOME GATEWAY SYSTEM RUN WAN LAN1 LAN2 LAN LAN PART PLC RF Others Refer to this section for solutions to problems that can occur while using the Home Gateway. 16 Page 17 Maintenance and Troubleshooting Page 18 Glossary Page 19 FCC Notices HHG-3004H2(16~21) 12/28/05 2:19 PM Page 17 Maintenance and Troubleshooting Users must not attempt to remove the cover or disassemble the product. Service must only be conducted by your dealer. If the device does not work normally during operation, contact your dealer. System Power Source related problem Power Source of Home Gateway is down. ➤➤➤ Ensure that the power cord is properly plugged. In particular, the system connections and the outlet part of the power source should be checked. Operation related problem Home Network does not work properly. ➤➤➤ Unplug the power cord and plug it in again. PART 2. Others Caution 17 HHG-3004H2(16~21) 12/28/05 2:19 PM Page 18 Glossary Terms 18 Descriptions ADSL Asymmetric Digital Subscriber Line ANT. Antenna AP Access Point CO Central Office CSMA/CD Carrier Sense Multiple Access/Collision Detect DHCP Dynamic Host Configuration Protocol DNS Domain Name System DSLAM Digital Subscriber Line Access Multiplexer ESP Encapsulating Security Payload FTP File Transfer Protocol GND Ground HA Home Automation HTTP Hypertext Transfer Protocol LAN Local Area Network MCU Main Control Unit PLC Power Line Communication PPPoE Point-to-Point Protocol Over Ethernet PSTN Public Switched Telephone Network SMS Short Message Service TCP/IP Transmission Control Protocol/Internet Protocol USB Universal Serial Bus UTP Unshielded Twisted Pair WAN Wide Area Network HHG-3004H2(16~21) 12/28/05 2:19 PM Page 19 FCC Notices CAUTION Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. PART 2. Others ➤ This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: - This device may not cause harmful interference. - This device must accept any interference received, including interference that may cause undesired operation. ➤ INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and the receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/television technician for help. ➤ NOTE To comply with FCC requirements in section 1.1307, a minimum separation distance of 1cm is required between the antenna and all persons. 19 HHG-3004H2(16~21) 12/28/05 2:19 PM Page 20 SAMSUNG CUSTOMER CARE CENTER 400 Valley Road, Suite 201, Mt. Arlington, NJ 07856
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