Samsung Electronics Co NP-Q40 Notebook PC User Manual SAMSUNG Q40 v1 1 English

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Customizing Your Computer 97

Using External Display Devices

Using external display devices such as monitors, projectors, etc. allows you to view

screen images alternatively or simultaneously on each device. Additionally, you can

extend the screen over two display devices to use a larger workspace. Using external

display devices is especially useful when giving a presentation.

Switching Display Devices Using the Shortcut Key

You can watch the screen through either the LCD or an external display device, or you

can even watch the screen through both the LCD and an external display device simul-

taneously.

1. Connect the external display device (e.g. a monitor or a projector) to the corre-

sponding port of the system.

2. If you press the <Fn>+<F4> key combination once, the Samsung Display Man-

ager screen appears where you can select a screen.

Whenever you press the <F4> key while pressing the <Fn> key, selection moves

to the next item. Select a mode.

Example) Select LCD+CRT

LCD: Notebook Screen

CRT: External Monitor Screen

LCD+CRT: Notebook + External Monitor Screen

98 Users Manual

Using Dual View to View Extended Screen

Dual View is a function that enables you to view a computer screen over two display

devices. This is convenient when needing a wide screen for work.

In Dual View mode, you can select the screen resolution and colour(color) quality for

each display device, as if there were two separate graphics cards.

1. Connect the external display device (e.g. a monitor or a projector) to the corre-

sponding port of the system.

2. Press touchpad right button on the desktop, click Properties, and then click the

Settings tab.

3. Click the monitor '2' icon, select the 'Extend my Windows desktop onto this mon-

itor' check box, and then click Apply.

Customizing Your Computer 99

4. When the configuration is complete, click Identify on the left side of Trouble-

shoot. The primary display device(the LCD) is indicated as '1', and the secondary

display device is indicated as '2'. Now you can view the screen through two mon-

itors.

When you use Dual View, configuring the LCD as the 'Primary' monitor is rec-

ommended.

If the screen of the secondary display device is displayed at 640x480 pixels,

with 256 colours(colors), change the settings to the desired screen resolution

and colours(colors) quality in the [Display Properties] dialog box.

When Dual view is not properly set up, refer to Q&A. (p117)

Deactivating Dual View Mode

Click the monitor '2' icon, clear the 'Extend my Windows desktop onto this monitor'

check box, and then click Apply.

To move a window between display devices in Dual View mode

Click the title bar of the window in the primary display device (1, the LCD), and

drag it to the secondary display device (2). The window is moved to the sec-

ondary display device.

2 : Secondary1 : Primary

100 Users Manual

System Management

Using Power Management Options

Your computer includes Power Management options that can help the battery charge

last longer and extend the life of the battery. Power-management options will slow

down or shut off system components when the components are not being used.

Power management may slow down system performance. Your computer runs fastest

with the power cord attached, whereby power management is disabled.

In the next sections, basic and advanced methods of power management will be dis-

cussed.

Basic Power Management Schemes

This section discusses the basic schemes of power management when the computer is

operating on battery power or using AC power.

Standby vs. Hibernation

Hibernation is a state where the contents of memory are stored in a special file

on the hard disk, and Standby simply keeps a small holding current through

the memory to keep the data. You are more likely to sustain loss of data in

Standby mode so it is recommended to save all open files before entering

Standby.

Changing Devices:

Do not change PC Cards while in standby or hibernate modes.

To enter the power management window complete the following:

1. Click Start > Control Panel > Performance and Maintenance.

2. Click icon to display the Power Options Properties window.

System Management 101

3. Click the Power Schemes tab to display the basic power management options.

By default, the power scheme is configured to BatteryMgr-normal mode. Bat-

teryMgr-normal mode extends the battery life and optimizes the Intel Speed-

step function. Since the CPU power consumption is automatically optimized to

conserve power when the computer is operating on battery power, an applica-

tion may be executed slower than when it is operating on AC power.To use

BatteryMgr-normal mode after reinstalling Windows, install the Battery Man-

ager program using the system software Media.

4. Select the time that you wish each of the following actions to occur in Battery and

AC power mode.

•Turn off monitor

•Turn off hard disks

•System standby

•System hibernates

Turning off the monitor and HDDs will save a substantial amount of battery power,

therefore when in battery only mode select the shortest time practical.

You can also reserve Turning Computer Off, Hibernation state, Hold Mode,

etc. by selecting System > Computer Scheduling in the EasyBox program.

(see “Using EasyBox” on page 35.)

If you change the power settings in the Battery Manager program, the settings

of the 'Power Options Properties' window are automatically changed accord-

ingly ("Using the Battery Manager" (p107)).

102 Users Manual

Hibernate Mode (Power Management or Manual Method)

When hibernation is used, your computer turns off and when you power up again,

everything is restored exactly as you left it—including programs and documents

you may not have saved or closed. Everything in memory gets saved to the HDD,

and the monitor and hard disk get turned off.

If You Reinstall Windows:

You should re-establish hibernate in power options by opening Power Op-

tions Properties window and click on the Hibernate tab then click “Enable

Hibernation”.

Frequent Interruptions:

If you experience frequent interruptions, you might also consider putting your

computer into automatic hibernation after a specified number of minutes using

the power management options.

Standby Mode (Power Management or Manual Method)

Standby is used mainly for conserving battery power in your notebook computer. It also

gives you the benefit of getting right back to your work without waiting for the computer to

restart. Standby turns off your monitor and hard disks, placing your entire system in a low-

power state. When you return to your computer, restores your desktop exactly as you left it.

It is recommended that you do not enter standby mode with less than 20% battery power.

5. Click OK to set your power management options and close the window.

Rest Key:

The manual <Fn+Esc/ > key combination will not activate Standby or Hiber-

nate modes while you are playing a multimedia program or have an active

USB device connected.

Hibernate Tab

System Management 103

Advanced Power Management Schemes

This section discusses the advanced power management schemes. There are two but-

tons that you can use to manually conserve power.

To enter the power management window complete the following:

1. Click Start > Control Panel > Performance and Maintenance.

2. Click icon to display the Power Options Properties window.

3. Click the Advanced tab to display the advanced power management options.

4. Select the mode (Do nothing/Ask me what to do/Standby/Hibernate/Shut

down) assigned to the Power button and/or Rest <Esc/ > key. Also select the

action (Do nothing/Standby/Hibernate) associated with closing the computer

lid.

The “Rest” key is assigned to the <Fn+Esc/ > key combination. "Basic

Power Management Schemes" on page 100 for a better understanding of

Standby and Hibernate modes.

5. Click OK to set your power management options and close the window.

You can return to normal operation after you have used one of the “Power Manage-

ment” buttons by quickly pushing and releasing the Power button.

Advanced Tab

Power & Sleep Button

Programming Windows

104 Users Manual

Using the Battery

Please refer to the following instructions when running the computer on battery power

without connecting the AC power.

Precautions

•Use only chargers specified in the User Manual.

•Never heat the battery pack, put it near or in a fire or use at a temperature

higher than 60°C, as this may cause fire.

•Never cause a short circuit between the battery pack terminals or

disassemble the battery pack.

•Carefully read and follow the precautions printed on the battery and the

safety instructions in the User Manual before using the battery.

Please read the instructions on the battery before use.

Please refer to the system operation environment (p147) of this manual and

operate and store the battery at room temperature.

Ejecting and Attaching Battery

1. Shutdown the system and close LCD.

2. Put the computer upside down on a flat surface.

3. Slide the left battery latch into the Outward ( ) direction and separate the bat-

tery sliding the right battery latch into the Outward ( ) direction.

Battery Latch

System Management 105

4. To reinstall the battery, insert the battery into the system and slide the left battery

latch into the Close (inward) direction so that the battery is fixed.

If the left battery latch is not fixed in the Lock (inside) position, there is a danger

of data loss due to the battery coming loose. Slide the latch into the Lock po-

sition so that the red circle mark is hidden.

Monitoring the Battery Charge

You can view the battery charge status by completing the following procedures.

To use the shortcut key to view

If you press the <Fn>+<F2/ > key combination on the keyboard, the remaining bat-

tery charge appears on the screen for a while. It appears only when the Samsung Dis-

play Manager program is installed on your computer.

To view on the battery

Click the PUSH button on the battery. The remaining battery charge (%) will be dis-

played.

Push button

106 Users Manual

To view through the Control Panel

Select Start > Control Panel > Performance and Maintenance > Power Option >

Power Measure tab.Then you can view the current power source and the current re-

maining battery charge.

Using the battery

Battery is an expendable supply, so when you use it for a long time, the capac-

ity/battery life is shortened. If the battery life is reduced to under half of the ini-

tial time, we recommend that you purchase a new battery to use.

Battery Warning

You will hear an alarm when the remaining battery charge is under 10%. Con-

nect the power cable or turn off the computer and install a fully charged bat-

tery.

When the remaining battery charge is under 3%, the computer automatically

saves current work and turns off. This may be different according to the set-

tings in Control Panel > Performance and Maintenance > Power Options

> Alarms tab.

Power Supply Status

Remaining Battery Charge

System Management 107

Extending the battery use time

Decreasing the LCD Brightness

Decreasing the LCD brightness by pressing the <Fn>+< > key combination on the

keyboard or adjusting the brightness in the Battery Manager program extends the bat-

tery use time.

Decreasing the LCD brightness by one level extends the battery use time by 3~5%

(10~20 minutes). (The battery use time is determined by the corresponding model.)

Using the Battery Manager

Battery Manager is a power management program that enables using battery power ef-

ficiently.

You can easily change the power mode by selecting an optimized power mode and

manually optimizing the battery use time by setting each option.

Click on Start > All Programs > Samsung > Samsung Battery Manager > Sam-

sung Battery Manager.

• Maximum Battery Saving Mode : This mode is appropriate for conditions

which require the maximum battery use time. This may degrade the perfor-

mance of the system.

• Normal Mode : This mode is appropriate for normal conditions. Both system

performance and battery use time are optimized.

Change Power

Mode

You can only change the

detailed configuration in

Custom Mode.

Power Saving

Effects

108 Users Manual

• Maximum Performance Mode : This mode is appropriate for conditions that

require maximum system performance.Therefore, the battery usage time may

be reduced in this mode.

• Custom Mode : In this mode, a user can configure a detailed configuration to

save the battery usage time. You can adjust the LCD brightness, the system

standby time, the screen color quality, and the graphic mode values.

Power Saving Effect

This shows the relative battery use time for each power mode. The more ef-

fective the power saving, the longer the graph will appear.

When Running a Game or Multimedia Application

A game or multimedia application may not work smoothly in Maximum Battery

Saving Mode. Using this is recommended when the AC adapter is connected

or in Normal or higher modes.

Turning Off Unnecessary Devices

Turning off unnecessary devices extends the battery use time.

Select the Start > Control Panel > Performance and Maintenance > System >

Hardware tab and click Device Manager. Right-click a device you are not using, and

select 'Disable' (e.g. wireless LAN, 1394 etc.)

Battery Calibration

If you charge/discharge the battery repeatedly for only a short time, the battery use

time may be reduced by the difference between the actual battery charge and the re-

maining charge display. In this case, the actual battery charge and the remaining charge

display will be same by discharging the battery completely using the Battery Calibra-

tion function, and then recharging it again.

1. Disconnect the AC power adapter after turning off the system.

2. Restart your computer and press <F2> to enter BIOS setup.

3. Using the arrow keys, highlight Smart Battery Calibration in the Boot menu. The

Battery Calibration function is activated and the battery is discharged forcibly.

This operation requires 3~5 hours depending on the battery capacity and the re-

maining battery charge.

4. When the calibration process is complete, recharge the battery fully.

System Management 109

Using the Security Lock Port

The security lock is a device used to physically 'fix' the system when using it in a public

place. The locking device needs to be purchased separately. The shape and methods of

use may differ depending on the manufacturer. Please refer to the manual provided

with the security lock for proper use.

1. Connect a security lock cable to a fixed object.

2. While holding the security lock port lever to the left, connect the cable to the se-

curity lock port.

Any damage to the machine caused by using a locking / security device is not

covered under warranty.

110 Users Manual

Tips for Using Your Computer

The following information helps you avoid potential problems as you use your com-

puter:

Do not try to disassemble your computer. Opening the system chassis voids

your warranty. Only an authorised(authorized) manufacturer service center

can replace or add any parts inside the chassis.

•Follow all the instructions and cautions in your computer user documentation.

•The LCD has a polarized surface and can be damaged easily. To prevent dam-

age, avoid touching the screen.

•Use only approved AC adapters, auto adapters, memory modules and other

options.

•Because a notebook computer is small and has restricted air flow around com-

ponents, it is more likely to overheat than a desktop computer. A fan inside

your computer runs when needed to help eliminate heat. Make sure the fan vent

on the left side of your computer is not blocked when you use the computer.

Occasionally check the vents and remove any accumulated dust on the outside.

•Avoid using or storing the computer in extremely hot or cold areas, such as a

car on a hot day. Keep the computer away from heaters and out of direct sun-

light. Exposure to excessive heat may damage computer components. If you

have left your computer in a hot place, let it cool down slowly to room temper-

ature (with the LCD panel open) before using it.

•Do not remove the memory-module compartment door, or try to install a mem-

ory module when the computer is on.

•Set up your computer work area to avoid physical strain. Sit with your back

straight and supported by your chair. Adjust your chair or work table so that

your arms and wrists can remain in a relaxed position, parallel with the floor.

Avoid bending or twisting your wrists as you work. Your hands should “float”

slightly above the keyboard. Refer to a book on office ergonomics for more

information on setting up your work area.

•Take frequent breaks from working at the computer to rest your eyes and

stretch your muscles.

•Remember to save your data files frequently and to make backup copies of your

files.

System Management 111

•A walkie-talkie must be kept more than 1 meter away from the device.

Since a walkie-talkie transmits a very strong signal, it may cause a computer

malfunction.

Travelling with Your Computer

Air Travel

If you are travelling by air, follow these tips:

•Take the computer with you as carry-on luggage. Do not check the computer

with your baggage.

•Allow the computer and disks to go through the X-ray security devices. Do not

hand-carry disks through the walk-through metal detectors, which can cause

loss of data.

•Be prepared to turn off the computer during take off and landing.

Please follow the instruction of the corresponding facilities regarding the use

of wireless devices (wireless LAN, Bluetooth , etc.) when in a wireless commu-

nication restricted area (e.g. airplane, hospital , etc.).

Handling Spills

Do not spill anything on your computer. The best way to avoid spills is to avoid eating

and drinking around your computer. If you do spill something on your computer, turn

off your computer, unplug it immediately, and do the following:

•If you spill liquid on the keyboard, drain as much of the liquid from the key-

board as possible. Be careful not to let the liquid drip onto the LCD panel.

Allow the system to dry for several days before trying to use it.

•If you spill liquid on an external keyboard or keypad, unplug it and drain as

much of the liquid as possible. Allow the keyboard to sit at room temperature

for a full day before trying to use it.

112 Users Manual

Sweet liquids leave a sticky residue that may jam the keyboard despite your

efforts to dry it.

•If you spill liquid on the LCD panel, clean it immediately with a soft cloth and

denatured alcohol or a proprietary LCD screen cleaner. Do not use water, win-

dow cleaner, acetone, aromatic solvent, or dry, rough towels to clean it.

Some liquids damage the polarized LCD screen. If your screen is damaged,

contact your authorized manufacturer’s service center for a replacement.

Storing the Computer for Long Periods

If you will not be using the computer for a long period of time (a month or more), you

should discharge the battery completely then remove the battery from the computer.

This extends the life of the battery.

Troubleshooting 113

Troubleshooting

Complete the following in the order presented until your system is functioning proper-

ly. If all of the steps below fail then contact your local reseller for assistance.

Questions and Answers

Please see “Questions and Answers” on page 115 for assistance in correcting any com-

puter operational problems.

Check the Connections

Verify all of the power and peripheral cables are securely plugged into their sockets

and that your system and power supply is on.

Norton AntiVirus

Run Norton AntiVirus to ensure a virus is not affecting your computer.

To run Norton AntiVirus proceed as follows:

Click Start > All Programs > Norton AntiVirus > Norton AntiVirus 20xx.

Magic Doctor

Magic Doctor is a program developed and distributed by Samsung Computer and is

used to troubleshoot problems. Since this program enables you to diagnose your sys-

tem with one-click, try to diagnosis your system with Magic Doctor.

Click Start > All Programs > Samsung > Magic Doctor > Magic Doctor. (p136)

Windows Help and Support

Run Windows Help and Support to find problem that may be affecting your computer.

To run Windows Help and Support proceed as follows:

Click Start > Help and Support.

Frequently Asked Questions

To view FAQ’s on your computer, please visit www.samsungpc.com.

Reinstalling Software

If for some reason your system crashes you may corrupt your HDD, Windows operat-

ing system and/or some of your device drivers. If this is the case, use System Recovery

CD to reinstall OS and System Software Media to reinstall the corrupt device drivers.

114 Users Manual

System Recovery Precaution:

Before you start restoring your windows operating system insure you backup

all data on your hard drive.

Samsung is NOT responsible for any data loss.

Troubleshooting 115

Questions and Answers

This section provides information on possible problems, solutions and other references

for system use.

Windows Related

Q1 The system does not shutdown properly.

AWhen the system does not shutdown normally, press and hold the Power button

until the system manually shuts off. If the Power-Saving Mode is configured into

the Power button, press and hold for more than 4 seconds to shut the system off.

When the system is turned on after such manual shutdown, Scandisk will run to

check errors in the system.

Q2 The system freezes during program operation

A1 There is an error with the program currently being used. Press the <Ctrl>, <Alt>,

and <Delete> keys simultaneously and click End Task in the [Windows Task

Manager] window.

A2 There is an error with the Windows OS. Reboot the system by using the Power

button.

116 Users Manual

Display Related

Q1 The LCD screen is too dark or too bright

Turn on the LCD backlight or adjust the screen brightness. Press

<Fn>

<F5>

to turn on

the LCD backlight or press

<Fn>

+< >,

<Fn>

+< > to adjust the screen brightness.

Q2 The screen saver disturbs screen viewing during Media Player or video file

operation.

AUnselect Tools > Options > Player > Allow screen saver during playback in the

Media Player.

Q3 In DOS mode, changing the full screen DOS mode by pressing <ALT>+<En-

ter> key displays a broken image for a short period.

AThe DOS mode, which supports 2 byte characters such as Korean and Japanese

runs in graphic, not in text mode. In this case, a broken image may be displayed

while changing the video mode settings.

Q4 In the following cases, the screen blinks or displays noise for a short time:

(Click on the Graphics Related tab, Change Resolution, Change Display De-

vice, Remove the AC Adapter, Restart the System and then Change the Pow-

erMizer level.)

AThis may happen while the video driver is examining the connected device.

While detecting, any connected display devices may blink or some noise may occur.

Q5 When I connect a projector, and change the setting to display screen image

on both the LCD and the projector by pressing <Fn>+<F4/ > keys, screen

is not displayed properly.

APress <Fn>+<F4/ > keys once again.

If the same problem continues, it means the projector cannot support the resolu-

tion. Lower the resolution to 1024 x 768.

Q6 The Taskbar on the bottom of the screen does not appear when a projector

is used as the display device.

AA This may happen, even though WXGA LCD supports the 1280 x 768 mode,

the projector does not support that mode. In this case change the resolution to

1024x768 (recommended) on your computer.

Troubleshooting 117

Q7 Switching the MS-DOS command prompt to full screen mode or Windows

mode by pressing the <Alt>+<Enter> keys does not operate properly.

Pressing the <Alt>+<Enter> keys using an USB keyboard, may cause the key in-

put to be recognized as multiple key inputs depending on the keyboard input rec-

ognition time. In this case, the MS-DOS command prompt is repeatedly switched

to full screen and then to Windows several times. Please press the <Alt>+<Enter>

keys more quickly, or press the <Alt>+<Enter> keys using the system keyboard.

Q8 Pressing the shortcut key on the keyboard does not show the Samsung Dis-

play Manager icon.

AThe Samsung Display Manager icon only appears when both the Magic Key-

board and the Samsung Display Manager program are installed.

Q9 I cannot set up Dual View properly.

AThis may happen when Clone mode is selected for an external monitor.

Press the <Fn>+<F4> key combination to select LCD and try to set up Dual

View again.

Q10 The screen is rotated, but I cannot return it to the original orientation.

AThis may happen when you have used the screen pivot function or pressed a

wrong key while using the computer. For Intel Graphics, press the Ctrl+Alt+Di-

rection Key ( ▲: rotate 0 degrees, ▶: rotate 270 degrees, ▼: rotate 180 degrees,

◀: rotate 90 degrees)to return to the original orientation.

Q11 The color is strange when the picture is displayed on the connected monitor

(or projector).

A Check the monitor signal cable connection and reconnect the cable.

Q12 The picture is abnormally displayed on the screen when the computer is re-

sumed in Standby mode.

AThis may happen when the CRT is set as the Primary device in the Extended

Desktop Settings.

When the CRT is set as Primary and the LCD as Secondary, the picture may be

displayed abnormally if the system enters Standby mode, is restarted after dis-

connecting the CRT and the resolution is changed. It is recommended setting the

LCD as the Primary Display Device.

118 Users Manual

Sound Related

Q1 How to install and uninstall the sound driver

ATo install or uninstall the sound driver from this system, please follow the proce-

dures below.

•Sound Driver Components

The sound driver consists of the following 3 components that are automatically

installed during the installation.

–High Definition Audio - KB888111: Microsoft UAA Bus Driver for High

Definition Audio

–SoundMAX: SoundMAX Integrated Digital HD Audio

–WOW XT and TSXT Filter Driver: SRS

•Uninstalling the Sound Driver

To remove the sound driver due to a problem or for an update, follow the proce-

dures below.

If you do not follow the sequence below, the sound driver may not be removed

or the reinstalled driver may not work properly.

1. Select Start > Control Panel > Add or Remove Programs.

2. Remove WOW XT and TSXT Filter Driver first.

3. Remove SoundMAX and restart the computer.

Do not remove the High Definition Audio item. Removing this item also re-

moves the modem device driver.

If you have removed this item, you need to install the modem device driver

again.

•Reinstalling the Sound Driver

If there is an already installed sound driver, uninstall the driver according to the

procedures above.

The sound driver is included on the System Software Media.

1. Insert the System Software CD-ROM into the CD-ROM drive.

2. Select the Sound Driver on either Standard Installation or Custom Installation,

then the 3 components of the sound driver are automatically installed.

Troubleshooting 119

•Installing the Sound Driver after a Windows XP Reinstallation

If you install the sound driver after reinstalling Windows XP, the Add Hardware

Wizard (Modem Device) window may appear during the sound driver installa-

tion. This happens because the High Definition Audio - KB888111 Hotfix,

which has been installed on your system, has changed the settings to search for

both sound and modem devices. If you install the modem device, this message

will not appear. If necessary, install the modem device together.

The number of the High Definition Audio - KB888111 Hotfix may differ if you

have updated the Hotfix from the Microsoft web site.

120 Users Manual

Modem Related

Q1 I cannot hear the modem sound.

A1 Check that the telephone line is properly connected to the modem.

A2 Check that the modem driver is installed properly.

1. Click Start > Control Panel > Performance and Maintenance > System.

2. Select Hardware tab > Device Manager > Modems in the System Properties win-

dow, and check if there is a yellow exclamation mark on the installed modem

icon. If there is, delete the modem device driver and reinstall the driver, because

the yellow exclamation mark represents a not properly installed driver.

3. If there is no yellow exclamation mark, double-click the installed modem, and

click Diagnostics tab > Query Modem in the Modem Properties window to diag-

nose the modem.

No message in either of Command and Response in the Diagnostics tab means

that the modem is not operating properly.

Diagnose the modem again after restarting the system or reinstalling the driver.

(You have to exit all programs using modem in the advance of diagnostics of the

modem).

Q2 I cannot make a call using an extension line.

AIn general, the dial tone of a PBX or a digital phone switching system is not a con-

tinuous one, unlike that of a trunk line.

Therefore, the modem may not make a call because the modem mistakes the dial

tone from a PBX or a digital phone switching system as a busy tone.

In this case, complete the following procedures.

- Using an AT command

As an initialization command, use the command, ATX3.

Otherwise, enter the ATX3 command manually before making a call.

It can correct this problem by skipping the dial tone check step.

- Configuring the Modem through the Control Panel

1. Click Start > Control Panel > Network and Internet Connections.

2. Under See Also, click Phone and Modem Options.

3. In the Modems tab, select the installed modem, and click Properties.

Troubleshooting 121

4. In the Modem tab of the Modem Properties window, clear the 'Wait for dial tone

before dialing' check box.

5. When the configuration is completed, click OK.

Q3 How do I use my modem when dialing from overseas?

A1 Check that the modem is correctly configured according to the current country.

Because the values for communication may differ according to the country, you

may not be able to connect via the modem due to an incorrect modem configura-

tion.

1. Click Start > Control Panel > Network and Internet Connections.

2. Under See Also, click Phone and Modem Options.

3. In the Dialing Rules tab, click Edit.

4. In the General tab in the Edit Location window, select the current country from

the Country/region radio box, specify the Area code, and click OK.

A2 Because the shape of the telephone plug may differ according to the country, you

have to purchase and use the appropriate telephone plug for that particular coun-

try.

Q4 How do I receive a fax while the system is in power saving mode (Rest mode) ?

ATo receive a fax in Standby Mode, you have to set it up as follows.

1. The automatic fax reception function of the fax program needs to be activated.

(For more information, refer to the corresponding fax program manual.)

2. Click Start > Control Panel > Network and Internet Connections.

3. Under See Also, click Phone and Modem Options.

4. In the Modems tab, select the installed modem, and click Properties.

5. In the Power Management tab of the Modem Properties window, select the “With

this device, exit the computer from stand-by mode” item and then click OK.

The above setting enables the modem to turn on the system and receive a fax

when in power saving mode.

122 Users Manual

Wired LAN Related

Q1 <Wake On LAN> function

A<Wake On LAN> function is a function that activates the system in rest

mode(S3) when a signal (such as a Ping or Magic Packet commands) arrives from

network(wired LAN).

To use <Wake On LAN> function:

1. Select My Network Places > View network connections from the Desktop.

2. Click the right button on the touchpad over Local Area Connection, and select

Properties.

3. Click Configure, and select Power Management tab. Select ’Allow this device to

bring the computer out of standby’, then click OK. Restart the system.

- If the system in rest mode is activated when there is no received signal, use the

system after disabling <Wake On LAN> function.

- If you turn the power off when <Wake On LAN> is disabled, the LAN LED

may continue to be lit up.

- Connecting wired LAN while using wireless LAN may not execute <Wake On

LAN> function. Configure wireless LAN to ’Disable’ to use <Wake On LAN>

function.

1. Click on My Network Place> View network connections on the Desktop.

2. Right-click over Wireless Network Connection and select Disable.

Q2 When I connected 100Mbps wired LAN and the computer exits standby/hi-

bernate mode, a message informing 10Mbps wired LAN connection ap-

pears.

A When the computer exits standby/hibernate mode, restoring the network takes

about 3 seconds. When the network is restored, it operates in 100Mbps.

Troubleshooting 123

Wireless LAN Related

Q1 The Wireless LAN device is operating properly, but I cannot connect to the

Internet or to another computer.

This is due to an incorrect configuration, or a configuration error. Check the fol-

lowing check lists:

A1 If you are using a computer-to-computer (Ad Hoc) network connection, check

that the name of the configured network (SSID) is correct. The network name

(SSID) is case sensitive.

A2 If you are using a network key (encryption key), you have to use the same net-

work keys for an AP (Access Point) or a computer-to-computer network (Ad

Hoc). The network key of the AP is configured in the AP management program.

Ask your network administrator or AP manager for more detailed information.

A3 Check that the device driver is properly installed. If the driver is not properly in-

stalled, you will find a yellow exclamation mark on the network icon by clicking

Start > Control Panel > Performance and Maintenance > System > Hardware tab

> Device Manager > Network adapters > Wireless LAN adapter. If there is a yel-

low exclamation mark, please reinstall the device driver with the system software

Media.

A4 Referring to A2 of Q3, Check that the network bridge configuration is correct.

Q2 The signal strength is excellent, but I cannot connect to the network.

Even if the signal strength is excellent, the network connection may not operate

properly if the TCP/IP properties are not properly configured, or the network key

(encryption key) is incorrect.

A1 Check that the TCP/IP properties are configured properly. When you connect to

an AP, click the Wireless Network Connection icon on the taskbar and select the

Support tab. If the IP is not allocated properly, the IP address will be displayed

as follows (e.g. 169.254.xxx.xxx).

If the network does not provide DHCP, you have to specify the correct IP address

by asking your network administrator.

Even if the network provides DHCP, the server may not allocate an IP address to

the client properly, and the client station cannot connect to the network.

A2 Referring to A2 of Q1, check that the network key is correct.

A3 Referring to Q4, check that AP is operating properly.

124 Users Manual

Q3 I cannot share an Internet connection.

A1 It may require some time to synchronize the computers to share an Internet con-

nection after the Internet connection sharing configuration is completed. If you

cannot share Internet connection even after a longer period, restart the computer.

A2 Check if the connection between the network adapters is configured to bridge. If

there is a configured bridge connection between the network adapters through the

network configuration wizard, remove the network bridge, and reconfigure the

Internet connection sharing.

A bridge connection is created when you ran Network Setup Wizard from the

[Network Connections] window, and selected both the internal connection adapt-

er and another adapter in the wizard.

Q4 I cannot connect to the AP.

Check the Computer Settings

A1 Verify whether the wireless LAN function of the computer is on by doing the fol-

lowing. If the wireless LAN function is off, turn it on.

- For Windows XP, verify that the wireless network connection has been set to

"Enable" in Start > Control Panel > Network Connections.

- Check if the wireless LAN is turned on.

A2 Verify whether the same network key (encryption key) has been entered in both

the AP and the computer.

The network key is an encryption key for encrypting data transmitted between the

AP and the computer. It is recommended setting the network key manually.

Check the AP Settings

For the AP settings, refer to the User's Guide provided by the AP manufacturer.

A3 Verify whether the environment is suitable for using a wireless LAN.

The use of a wireless LAN may be restricted according to the environment and

distance. Obstacles such as walls or doors affect the use of a wireless LAN. In-

stall the AP in a high and open space 50cm from the wall and far removed from

any other radio signal sources.

A4 Verify whether the AP is operating properly.

- When the AP is not operating normally, turn off the AP and after a short while

turn it on again.

- Verify whether the AP's firmware is the most recent version. (Contact the AP man-

ufacturer or the place where you purchased the AP for details of the AP firmware.)

Troubleshooting 125

A5 Verify whether the AP has been properly connected to the network.

Verify whether the network is operating normally by connecting the wired net-

work cable, which has been connected to the AP, to your computer.

A6 Check the network key settings (encryption key).

When automatic code conversion (a passphrase function) has been selected and

data communication is not functioning even with a normal wireless connection,

it is recommended entering the network key (encryption key) manually.

Check the AP settings as follows. (The following is recommended for a standard envi-

ronment and thus may differ according to the specific wireless network environment.)

- When several APs are present simultaneously, check the channel setting for

each AP. When different APs are using nearby channels, interference may occur

between electronic waves. Set the APs' channels further apart from each other.

(Ex: Ch1, Ch5, Ch9, Ch13)

- When an AP's SSID (Service Set ID) option is set to "Hide", you cannot search for

that AP on the computer. We recommend canceling the "Hide" option for an AP. The

SSID is a name for distinguishing one wireless LAN from another wireless LAN.

- It is recommended using Long Preamble. Preamble is a signal for data transmis-

sion synchronization. Short Preamble may be supported by some types of APs

but may cause compatibility problems.

- It is recommended using a static IP.

- Since static channel selection is more reliable than auto channel selection, it is

recommended setting a static channel.

Q5 In the Windows XP 'Available wireless networks' window, the Wireless Net-

work Connection is displayed as 'Not Available'.

A1 Check if the wireless LAN is turned on.

Check if there is additional program for a wireless LAN connection installed.

Windows XP supports wireless LAN connections through the Wireless Zero Con-

figuration (WZC) service. Therefore, an additional program for wireless LAN

connection is not required, unless the network requires a specific program. How-

ever, installation of some wireless LAN related programs may sometimes disable

the [View Available Wireless Networks] window supported by WZC service. Exit

the wireless LAN related program then check whether the window is enabled.

A3 Initialize the device driver.

Click Start > Control Panel > Performance and Maintenance > System > Hardware tab

> Device Manager > Network adapters, and select the wireless LAN adapter. Right-

click the network adaptor and select 'Disable'. Then right-click over the network adap-

tor and select 'Enable' after a short wait to check that the device is operating properly.

126 Users Manual

A4 Right-click the My computer icon, and select Manage. When the Computer Man-

agement window appears, double-click Services and Applications on the left, and

then click Services from the sub menu tree. Select the Standard tab in the right

pane, double-click Wireless Zero Configuration and check that Startup Type is

configured to Automatic, and the Service status is Started.

A5 In the case of Windows XP, click Advanced in the [Wireless Network Connec-

tion] dialog box (see "Connecting to an Access Point (AP)" (p63)) and make sure

that 'Use Windows to configure my wireless network settings' is selected.

This may happen when a third-party wireless network setup program (e.g.

PROSet) other than Windows XP default program is installed. For setting up a

wireless network using the Windows XP program, this option should be selected.

Q6 When connecting to a computer-to-computer (Ad Hoc) network, I cannot connect

to another computer connected to the same computer-to-computer network.

A1 Make sure that the security settings and network name of the computer-to-com-

puter (Ad Hoc) network is correct.

A2 Check the TCP/IP properties of the computers to be connected through the com-

puter-to-computer (Ad Hoc) network. All of the computers to be connected

through a computer-to-computer (Ad Hoc) network should be configured so that

their IP addresses are within the same subnet range.

- If the TCP/IP Settings are configured to DHCP, the address is automatically

configured to an address within the subnet IP range. This will take about 2~3

minutes.

- If the IP address is configured to static IP in TCP/IP properties, select Use the

following IP address in the TCP/IP properties of the wireless adapter, configure

IP address:10.0.0.1~10.0.0.254, and Subnet mask: 255.255.0.0, and then try

again.

- A fixed IP is recommended for a small-size network.

Q7 When using a computer-to-computer (Ad Hoc) network, sometimes I cannot

search the access point.

A It may happen occasionally when you are using a computer-to-computer (Ad

Hoc) network connection. Even if you cannot find some access points, the com-

puter-to-computer (Ad Hoc) network is operating properly. Click Refresh to

view the latest search result.

Troubleshooting 127

Q8 Running Help file while running Profile Wizard in the wireless LAN pro-

gram (PROSet) makes the PROSet window white.

A It will be displayed properly when you finish the profile wizard. It dose not affect

the program operation.

Q9 The network does not operate properly when both the wireless and the wired

network connections are simultaneously configured with the same IP ad-

dress.

AYou cannot use the wireless and the wired network connections using the same

IP address simultaneously. To use either the wireless or the wired network in turn

with the same IP address, you have to Disable whichever network device will not

be using in the network connection of the Control Panel.

Q10 The wireless LAN does not work properly when there is a device operating

on an adjacent frequency in the vicinity of the product.

A1 Channel interference may occur when a wireless video transceiver or a micro-

wave oven is being used.If you experience channel interference from other equip-

ment, it is recommended changing the channel to connect to the AP. For more

information about AP settings, refer to the User Manual supplied by the AP man-

ufacturer.

A2 Since IEEE802.11g equipment operates in hybrid mode when there is active

IEEE802.11b equipment, the data rate may be degraded.

Q11 An established wireless LAN connection is disconnected after 2~3 minutes,

and the connection is not recovered.

A1 This may be caused by channel interference. Change the channel of the AP, and

reconnect.

A2 This may be caused by selecting the ’Use IEEE 802.1x network authentication’

option when IEEE 802.1x authentication is not available.

Check the properties of the AP in the wireless network settings. If the ’Use IEEE

802.1x authentication in this network’ option is selected, deselect the option on

the Authentication tab.

For more detailed information about authentication server, ask your network ad-

ministrator.

A3 If the AP is configured to ’Use network authentication (Shared Key)’

If the AP is configured to authentication shared mode, all computers to be con-

nected should be configured as follows:

128 Users Manual

- If you are using Windows XP, select network authentication(shared mode) in

the wireless network settings.

Select Start > Control Panel > Network and Internet Connections > Network

Connections, right-click the Wireless Network Connection icon and then select

View Available Wireless Networks.

Select Change Advanced Settings from the left menu, select an AP from Pre-

ferred networks window in the Wireless Networks tab, and click the Properties

button. Select Shared Mode in the Network Authentication field of the Associa-

tion tab, and then click the OK button.

If the Preferred networks window in the Wireless Network tab is empty, click

View Wireless Networks, select an AP to connect to, and select Shared Mode in

the Network Authentication field of the Connection Information tab as described

above.

For more detailed network authentication procedures, ask your AP (Access

Point) administrator.

Q12 After PROSet is installed, The “AEGIS Protocol (IEEE 802.1x) v2.2.1.0” ap-

pears in the [Local Area Connection Properties] window.

AThe AEGIS Protocol is a security authentication protocol that is automatically in-

stalled when PROSet is installed and does not affect the operation of other pro-

grams.

Q13 Although I have turned the wireless LAN off using the Off Button on the

PROSet, the wireless LAN operating light is still on.

AThis is normal. The Off Button for the Wireless LAN on the PROSet only turns

off the S/W and not the H/W for the Wireless LAN.

Q14 After installing the PROSet, I cannot manage the wireless network under

Windows.

AClick on "Use Microsoft Client" in the Tools menu of the PROSet program to

manage a wireless network in Windows.

To manage a wireless network in the PROSet program, click on "Use Inter

PROSet/Wireless" in the Tools menu of the PROSet program.

Troubleshooting 129

Games and Programs Related

Q1 3D game is not executed, or some functions are not working.

AIn the '2D' or 'Software Renderer' of the graphics option provided by the game,

change the related settings and run it again.

Q2 While playing a game, pressing the <Fn>+<F4 / >keys does not work or

the screen is not properly displayed.

ASome games and 3D application programs may change the display device con-

trol. Therefore, pressing the <Fn>+<F4 / > keys may terminate the running

program or may display an abnormal screen.

Press the <Fn>+<F4 / > keys before launching a program and do not press

them while running the program.

Q3 Running speed of a game is too slow or fast.

AChange the setting of Power Schemes to 'Always On'.

(Click Start > Control Panel > Performance and Maintenance > Power Options >

Power Schemes tab, then configure the Power schemes field to 'Always On'.)

Q4 Some part of a game image is not displayed or is displayed in black.

AThis may happen when running a game designed for DirectX 8.1, such as NHL

2003, MVP Baseball 2003, etc.

Q5 The game screen is displayed small.

A1. Right-click on the Desktop and select Properties from the pop-up menu.

2. In the [Display Properties] window, select the Settings tab > Advanced > In-

tel Graphics Media Accelerator Driver for Mobile tab.

3. Select the Display Device menu and click on 'Notebook' in the 'Single Dis-

play' field.

4. Select the Display Setting menu, click 'Full Screen' in the Extended Display

field and click the Apply button.

130 Users Manual

Q6 The game play screen frequently stops and starts.

AThis may occur when 'Intel Dual Frequency Graphics Technology' is selected.

1. Right-click on the Desktop and select Properties from the pop-up menu.

2. In the [Display Properties] window, select the Setting tab > Advanced > Intel

Graphics Media Accelerator Driver for Mobile tab.

3. Select the Graphic Properties item, select 'Single Display' and set the Current

Display to 'Notebook'.

4. Click the Display Settings menu and the 'Power Settings'.

5. Unselect 'Intel Dual Frequency Graphics Technology' and then click the Ap-

ply button.

Q7 Game play is not displayed smoothly on the screen.

AFor 3D games, the texture data for the 3D screen display is saved to the system

memory. If there is insufficient system memory, the data is saved to the hard disk

drive and loaded to memory when required. This operation may temporarily stop

displaying the picture on the screen.

In this case, lower the game resolution or the screen settings. (For Delta Force:

Black Hawk Down, Medal of Honor, Battle Field, 1942, etc.)

Troubleshooting 131

Bluetooth

Q1 Characters are broken if I receive a business card in Korean or Chinese us-

ing the Bluetooth Send a Business Card function.

A1 This may happen when you send a Korean or Chinese business card by selecting

the Select a business card from the files (*.vcf, *.vcd) option in the Send a

Business Card menu. This is because the contents of the business card file are not

set to Korean or Chinese character set (CHARSET). In this case, directly edit the

contents of the business card file as follows.

1. Right-click over the business card file to be sent (*.vcf, *.vcd) and select Con-

nect Program > Select Program from the pop-up menu.

2. Select Notepad from the program list.

3. Edit the contents as follows.

Example) N:MagicSense => N;CHARSET=KS_C_5601:MagicSense

For Korean, add CHARSET=KS_C_5601.

For Simplified Chinese (CHS), CHARSET=gb2312.

For Traditional Chinese (CHT), CHARSET=Big5.

A2 To avoid this problem, send a business card directly from the address book of Mi-

crosoft Outlook or select the Select an Outlook business card option in the

Send a Business Card menu and you can now normally send the business card

without editing the VCF file.

Q2 I cannot find or connect the headset.

A1 If the headset is connected to another device and is currently being used, you will

not be able to locate it. In this case, even if you locate the headset, you will not

be able to connect it. Disconnect the headset from the device and then try again.

A2 If the headset is connected to the power adapter, the Bluetooth wireless connec-

tion is not available. Disconnect the headset from the power adapter and try

again.

A3 A Bluetooth headset generally provides On/Off and Pairing modes. To connect

the headset to another Bluetooth device such as a PC or cellphone, it must be in

Pairing mode. Switch the headset to Pairing mode and try again.

In general, a Bluetooth headset in Pairing mode is automatically switched to On/

Off mode after a pre-determined period of time.

132 Users Manual

Q3 I have connected the headset, but I cannot hear sound normally.

A1 If the Bluetooth headset is properly connected to a PC, the Control Pane Sound

Playback Device changes to Bluetooth Audio (for a mono headset) or High

Quality Bluetooth Audio (for a stereo headset). If the Sound Playback Device

in the Control Panel is not changed properly, you may not hear any sound.

Check the audio settings in the Control Panel according to the procedures below.

Configuring Sounds and Audio Devices in the Control Panel

1. Double-Click Start > Control Panel > Sounds and Audio Devices.

2. Select the Audio tab in the Sounds and Audio Devices Properties window.

3. Check if the Sound playback and Sound recording device is set to Bluetooth au-

dio (for a mono headset) or High Quality Bluetooth audio (for a stereo headset).

A2 When using the Bluetooth headset and another Bluetooth device at the same time,

you may hear sound intermittently, may experience data rate degradation or

transmission errors, or experience disconnections of the other Bluetooth device.

Therefore, avoid using a Bluetooth headset and another Bluetooth device at the

same time.

A3 Check if the headset is properly connected and is operating normally.

A4 Check the volume settings of the headset and the PC.

A5 If a multimedia application such as Windows Media Player is running when con-

necting the headset, the headset may not be connected or recognized properly.

Connect the headset first and then launch a multimedia application.

Troubleshooting 133

Security Center

Q1 To change the popup window display settings when connected to the Inter-

net.

In the Windows XP SP2 environment, you can decide whether to display a popup

window when connected to the Internet, for user convenience and security.

A1 To display most of the popup windows when connected to the Internet:

1. Click on Internet Options in Start > Control Panel > Security Center > Manage

security settings for.

2. In the Privacy tab of Internet Properties, clear Block pop-ups.

A2 To display popup windows only from the current site when connected to the In-

ternet:

Place the cursor on the notification area at the bottom of the Internet address bar

and right-click to display a menu, from which you can select Temporarily Allow

Pop-ups or Always Allow Pop-ups from This Site.

A3 To display popup windows from a particular site:

1. Click on Internet Options in Start > Control Panel > Security Center > Manage

security settings for.

2. In the Privacy tab of Internet Properties, click on Settings from Block pop-ups.

3. Enter a URL to want to allow pop-ups into Address of Web site to allow and click

on Add.

4. You will find that the entered address is added to the allowed sites list. The next

time you connect to the Web site, you will see pop-ups appearing.

When you need to re-block a permitted site, select the Web site address that you

want to block from the Allowed Sites and click on Remove.

Q2 When you connect to a Web site, you see the message, “To help protect your

security, Internet Explorer stopped this site from installing an ActiveX con-

trol on your computer” or “This site might require the following ActiveX

control” below the address bar.

AWindows XP SP2 blocks unsigned ActiveX controls from being installed when

connected to certain Web sites for security reasons. On some Web sites that have

no ActiveX controls installed, applications are not started or do not display prop-

erly.

In this case, to install ActiveX controls, right-click the notification area to display

a menu from which you can select Install ActiveX control.

134 Users Manual

Q3 When you see a Windows Security Alert icon ( ) appear on the right part

of the task bar.

With the Security Center feature added, Windows XP SP2 checks the Firewall,

the automatic updates configuration and installation of virus-checking programs

to display a Windows Security Alert icon on the right part of the task bar when it

judges that the computer is vulnerable to attacks from the Internet. In this case,

check the following to install the necessary components.

A1 Set up the Windows Firewall.

When you set up the Windows Firewall, you will be protected from unauthorized

access through the Internet or the network.

1. Click on Windows Firewall in Start > Control Panel > Security Center > Manage

security settings for.

2. From the General tab of Windows Firewall, select ON (recommended).

3. If you want to allow a certain program or service to gain access to your computer

using the Firewall, select and check the program or service that you want to allow

access from, in the Exceptions tab of the Windows Firewall. If you want to add

a program to Programs and Services, click on Add Program and select it.

A2 Set up Windows Automatic Updates.

This automatically downloads and installs critical updates via the Internet to keep

your computer up to date.

1. Click on Automatic Updates in Start > Control Panel > Security Center > Manage

security settings for.

2. From general tab of Automatic Updates window, select Automatic (recommend-

ed).

A3 Keep your computer current with the latest virus updates. (ex: Norton Antivirus)

Even when you have installed Norton AntiVirus on your computer, Windows

cannot recognize the program until you configure the settings, displaying a Secu-

rity Alert icon.

When you first use or install Norton AntiVirus for the first time, follow the Reg-

istration Wizard steps to configure the registration settings.

To protect your computer from virus attacks with the latest updates, click on Op-

tions to display the Norton AntiVirus Options window. From the left menu of the

window, check Run Automatic Protection to select Automatic Protection and

check Run LiveUpdate to select LiveUpdate.

A4 Two virus scanning programs on one computer may cause system conflicts. Re-

move one of the programs from the system.

Troubleshooting 135

A5 If Windows does not recognize the existence of an anti-virus program even when

it has been installed, your computer could be vulnerable to attacks from the In-

ternet. You should install an anti-virus program that your computer is able to

identify.

Check the following programs which Windows can detect and select one from

the list.

A list of anti-virus programs that Windows can detect:

-Symantec Norton Anti-Virus

-NetworkAssociates (McAfee)

-TrendMicro

-ComputerAssociates

-Panda

-Kaspersky

-Ahnlabs (AhnLab)

Visit the Microsoft Web site (www.microsoft.com) regularly to check the latest

list.

Other

Q1 4GB memory capacity is not properly recognized by Windows.

AWindows XP SP2 cannot display a memory capacity over 4GB due to license and

driver compatibility problems. Even if the system information shows only 3GB

of memory, the system memory capacity is 4GB and is normal.

136 Users Manual

Using Magic Doctor

Magic Doctor is troubleshooting software provided by Samsung Computer. A user can

diagnose system problems via one-click or by selecting diagnostic items.

1. Click Start > All Programs > Samsung > Magic Doctor > Magic Doctor.

2. Click on an icon at the top of the screen.

–OneClick Diagnosis: You can diagnose problems affecting the system

connections and system operations via one-click.

–User Diagnosis: You can select the necessary diagnostic items and diagnose

system problems.

–System Recovery: Launches the Restoring the System function of Windows

XP. (p137)

3. When the system diagnosis is completed, the diagnostic result appears.

If problems are found, click the Cure button to correct the problem. Magic Doctor

starts the correction operations.

Troubleshooting 137

Restoring the System

This description is only for models running Window XP.

The System Restore function allows you to restore your computer to an earlier copy

(called restore point), and restores the settings if a problem occurs.The System Restore

function is provided by Windows XP to enable the resolution of various problems

without reinstalling Windows XP completely.

You can use System Restore in the following cases.

•The system files are deleted or damaged by mistake.

•The system is unstable or a problem occurs in a device driver.

•A problem occurs after changing system files such as the registry.

•A problem occurs after installing a new program.

Creating a Restore Point

Restore points are created at predetermined times and at times of significant system

events such as when a program or a driver is installed. You can also decide when to

create your own restore points.

There has to more than 200MB of free space on the hard disk drive. If the disk

space is insufficient, a saved restore point might be deleted.

You are recommended to create a restore point when you have purchased a

new computer and before installing new programs or device drivers. Before

creating a restore point, check that the computer is operating properly.

The procedures to create your own restore point are described below.

1. Click Start > All Programs > Accessories > System Tools > System Restore.

138 Users Manual

2. Select "Create a restore point", and click Next.

Since changes made after the Recovery Point may not be maintained, please

back-up all necessary files to another location before performing system re-

covery.

3. In the Restore point description box, type a name to identify the restore point, and

than click Create. A restore point has been created.

Troubleshooting 139

Returning your computer to an earlier restore point

The procedures to return your computer to an earlier restore point when a problem has

occurred are described below.

1. Click Start > All Programs > Accessories > System Tools > System Restore.

2. Select "Restore my computer to an earlier time", and then click Next.

3. Select the desired restore date from the calendar restoration and select the desired

restore point from the list, and then click Next.

The date of the restore point is displayed in bold font.

140 Users Manual

4. Confirm the selected restore point and click Next. System Restore shuts down

Windows, and starts the restoration processes.

5. After the restoration is complete, Windows restarts. In the [System Restore com-

pleted] dialog, click OK.Your computer has been restored to the selected restore

point.

Undoing the last restoration

The procedures to undo a restoration are described below.

1. Click Start > All Programs > Accessories > System Tools > System Restore.

2. Select "Undo my last restoration", and then click Next.

3. Confirm the restoration information to undo, and than click Next. System Restore

shuts down Windows and starts undoing the restoration.

4. After the undo restoration is complete, Windows restarts. In the [Undo the last res-

toration completed] dialog, click OK.Your computer has been restored to the point

prior to the last restoration.

Troubleshooting 141

Reinstalling Software

If you have reinstalled the Windows operating system, or the system and program do

not operate properly, you can re-install the driver and program using the system soft-

ware Media.

This computer is optimized for Microsoft Windows XP, therefore drivers for

other operating systems are not included on the System Software Media.

Running the system software Media

Insert the system software Media into the CD-ROM drive. The initial screen appears

automatically.

•Standard Installation: This displays a list of drivers or programs that are not

currently installed on your computer from the system software Media provided.

All necessary components are installed using the factory defaults.

•Minimum Installation: This displays the components (driver, Windows pro-

grams, etc) that, if not installed, may cause problems with the system perfor-

mance. You can install only required components.

•Custom Installation: You can customize the installation of drivers and pro-

grams.

142 Users Manual

Installing drivers and programs

1. Click Standard Installation in the main window of the System Software Media.

(Standard Installation is recommended)

2. The system is scanned to display the drivers and programs that need to be installed.

3. Click OK. The drivers and programs are automatically installed as factory de-

faults.

4. When done, restart the system.

Troubleshooting 143

Reinstalling Windows XP

If the Windows XP does not operate properly due to an error in the system, or if you

have replaced the hard disk drive, you can reinstall Windows XP using the system re-

covery CD.

With the system recovery CD, you can reinstall Windows XP only. To return

the system to the state of shipment, reinstall the device drivers and programs

with the system software Media after reinstalling Windows XP with the system

recovery CD.

Reinstalling Window may delete the data on the hard disk drive such as files,

programs, etc. In order to minimize damage from data loss, please remember

to always back up data. Samsung Electronics is not liable in the case of data

loss, please consult your warranty statement for clarification.

When you have set a booting password

You are asked to enter your booting password after restarting the system dur-

ing the Windows installation. Enter the password to continue to the next steps.

Reinstalling Windows

Explain Standard installation option as a standard.

1. Insert the system recovery CD into the CD-ROM drive.

2. In the initial screen, click Standard Installation.

144 Users Manual

•

Standard installation

: You can change the settings for partitioning, the installa-

tion folder, etc. during the Windows installation. However, reinstalling Windows

may delete the data on the hard disk drive such as files, programs, etc. In order to

minimize damage from data loss, please remember to always back up data.

•Quick Installation: This re-installs Windows with the user data and the system

configuration intact. The user data in the already existing Windows folders may

be preserved as the existing Windows folders are overwritten.

3. The description for the standard installation appears. Click Yes.

The installation starts, and the system will be restarted after a while.

When Quick Installation is selected,

Setup proceeds with Step 3 before automatically installing Windows. Quick In-

stallation overwrites the existing Windows version, so that drivers or applica-

tions do not need to be reinstalled.

4. After the system has restarted, the message ’Press any key to boot from CD’ ap-

pears. Do not press any key at this time. After a while the partition configuration

screen appears.

To not change the partition, press <Enter>.

What is partition configuration?

Partition configuration is a function that divides the hard disk drive into one or

several partitions. Note that changing the partition deletes all of the data on the

hard disk drive.

5. Select the folder to install the Windows operating system.

To delete the previous version of Windows and install in the current folder, press

<L> on the keyboard.

If you press ESC to select another folder for the installation, new Windows

folders are created causing a risk of dual booting.

6. After the installation process copies the necessary folders for the Windows instal-

lation, restart the system, and the message “Press any key to boot from CD” is dis-

played. You do not need to enter anything. In a moment, the Windows XP

installation screen will appear to proceed with the installation.

Troubleshooting 145

7. When the Regional and Language Options window appears, click Next.

8. When a window that requires your name and organization pops up, enter your

name and the organization and click Next.

In the Windows XP Professional edition, an additional window that requires the

computer name and the administrator password appears.

Enter the computer name and the administrator password and click Next.

9. When the Date and Time Settings window appears, click Next.

Setup will continue.

10. When the system restarts to display Press any key to boot from CD, do not press

any key.

When you see the Windows desktop, this means that the installation process is com-

pleted. Remove the system recovery CD and install the device drivers and applica-

tions from the system software Media.

146 Users Manual

If You Cannot Run Windows

If you cannot run Windows, you have to boot the system with the system recovery CD,

and reinstall Windows. If you boot the system from the system recovery CD, you can

install Windows only with the user installation option. You cannot install with the stan-

dard installation option.

1. Insert the system recovery CD into the CD-ROM drive and start the computer.

2. If the following message appears on the screen, press any key from the keyboard.

This message appears only when the CD drive has booting priority. If the

message does not appear, configure the CD drive as the first booting device

referring to ”Changing Booting Priority” on page 93.

Do not press any key at this time. After a while the partition configuration screen appears.

To not change the partition, press <Enter>.

4. Select the desired file system ( format ).

To maintain the current file system, press <Enter>.

5. Select the folder to install the Windows operating system.

To delete the previous version of Windows and install in the current folder, press

<L> on the keyboard.

6. After the installation process copies the necessary folders for the Windows instal-

lation, restart the system, and the message “Press any key to boot from CD” is dis-

played. You do not need to enter anything. In a moment, the Windows XP

installation screen will appear to proceed with the installation.

7. Follow the instructions of the Windows XP installation wizard to continue with the

installation.

8. When the installation is complete, the computer will restart.

When the system has restarted, the Press any key to boot from CD message ap-

pears. Ignore the message.

The system boots and the Windows and Windows Registration screen appears. Regis-

ter Windows, following the instructions to finish the Windows installation. Remove

the System Recovery CD and install the device drivers and application programs us-

ing Standard Installation from the System Software Media.

Press any key to boot from CD.....

Specifications 147

Specifications

System Specification

The system specifications will be described below. The system specifications may dif-

fer depending on the derived models.

The system specifications are subject to change without notice. For detailed system specifications, refer to the product

catalog.

The capacity of the hard disk drive with Samsung Recovery Solution will be displayed as less than the specified

capacity.

Item Specification Remarks

CPU Intel Core ULV process Solo

Intel Celeron M ULV Optional

Cache memory 2MB

Main memory On board Memory (256 ~ 512MB), Max 1.5GB, Memory type : DDR2

SODIMM Optional

Main Chipset Intel 945GMS, ICH7 Optional

Hard disk drive (HDD) 1.8''HDD 40G~60G(4.2K rpm) P-ATA Optional

CD drive External 12.7mm, PATA RW-COMBO, DVD Super Multi Optional

Graphics Intel 945GMS Graphics (DVMT 64/128MB) Optional

Sound High Definition Audio Codec AD1986A

Network Interface Modem: V.92

Wired LAN: Broadcom Gigabit

Wireless LAN: 802.11ABG

Bluetooth 2.0+EDR

Optional

CF Card Slot Type I Compatible

Multi Card Slot Memory Stick, Memory Stick Pro, SD Card, MMC, High Speed MMC

Supported

Ports Monitor, USB2.0 x 2, Modem(RJ-11), LAN(RJ-45), IEEE 1394 (6 Pin), DC-

In, Microphone, and Headphone / S/PDIF, X-Dock Optional

Dimensions (mm) 287.7 × 197.5 × 18.3 (11.3 × 7.8 × 0.7 inches) W x D x H

LCD 12.1'' WXGA(1280X768)

Weight 1.13kg Optional

Battery Lithium-Ion smart battery: 3 / 6 Cells Optional

Operation Environment Temperature (storage) : -5 ~ 40°C(23°F~104°F)

(operation) : 10 ~ 32° C (50°F~89.6°F)

Humidity (storage) : 5% ~ 90% (operation) : 20% ~ 80%

Operation Voltage 100 - 240 VAC

Frequency 50 - 60 Hz

Adapter Output Power 60W

Adapter Output Voltage 19.0VDC

148 Users Manual

Wireless LAN Specification (Optional)

Intel(R) PRO/Wireless 3945ABG Network Connection

Product Specification

* This piece of equipment supports the Wi-Fi wireless LAN security standard, WPA (Wi-Fi Protected Access) and

CCX (Cisco Compatible eXtensions). To connect to a wireless network consisting of the WPA and CCX,

certificates or PROSet may be required depending on the network settings. For driver update, visit

www.samsung.com and for information on the PROSet installation, refer to "Wireless Network Setup Using the

Wireless LAN Setup Program" (p68). For more information, ask your network administrator.

Radio Specifications

* The transmission rate may differ from the actual transmission rate.

** 11a mode is supported only when the device is connected with an IEEE802.11a device (e.g. IEEE802.11a

compatible Access Point).

*** 11g mode is supported only when you are connected to an IEEE 802.11g device (e.g. An Access Point

supporting IEEE 802.11g).

Item Detailed Specifications

Physical

Specifications

Dimensions (Width X Height) 30.0 x 50.95 mm (1.18 x 2.01 inches)

operation temperature and

humidity

Same as system operation

Temperature: 0°C ~ 70°C (32°F ~ 158°F)

Humidity: less than 85%

Power Specification

Power Saving Mode 70 mW

Receiving Mode 0.95 W

Transmission Mode 1.4 W

Power 3.3V

Network

Specifications

Compatibility IEEE802.11a, IEEE802.11b, IEEE802.11g

Operating System Microsoft Windows XP

- NDIS5 Miniport Driver

Media Access Protocol CSMA/CA (Collision Avoidance) with

Acknowledgement(ACK)

Security Wired Equivalent Privacy support (WEP) 64bit / 128bit

WPA*, CCX*

RF Band 2.4GHz, 5GHz

Support Channels Channels allowed per country.

Device Transceiver

Standard Output Power 5 mW

Transmission Method 11a mode: OFDM

11b mode: DSSS

11g mode: OFDM

Transmission Rate (Mbps) * 11a mode** : 54, 48, 36, 24, 18, 12, 9, and 6

11b mode: 11, 5.5, 2, and 1

11g mode*** : 54, 48, 36, 24, 18, 12, 9, and 6

Antenna Type Internal Antenna 2 EA (Main/Aux)

Abbreviations 149

Abbreviations

A . . . . . . . . . Amperes

AC . . . . . . . . Alternating current

ACPI . . . . . . Advanced Configuration and Power management Interface

APM . . . . . . Advanced Power Management

ATA. . . . . . . AT attachment (refers to the hard-drive interface in an AT-

compatible computer)

ATAPI. . . . . AT attachment packet interface

BBS . . . . . . . Bulletin board system

BIOS . . . . . . Basic input/output system

C . . . . . . . . . Centigrade

CD . . . . . . . . Compact disc

CD-ROM . . Compact disc read-only memory

cm . . . . . . . . Centimeters

COM . . . . . . Communication (as in communication port)

CMOS. . . . . Complementary metal-oxide semiconductor

DC . . . . . . . . Direct current

DMA . . . . . . Direct memory access

DPMS . . . . . Display power-management signaling

DRAM. . . . . Dynamic random access memory

DSTN . . . . . Double layer super twist nematic

ECP . . . . . . . Extended capabilities port

EPP . . . . . . . Enhanced parallel port

g. . . . . . . . . . gram

G . . . . . . . . . Gravity

GB . . . . . . . . Gigabytes

hr . . . . . . . . . hour

Hz . . . . . . . . Hertz

IDE . . . . . . . Integrated drive electronics

I/O . . . . . . . . Input/output

IRQ . . . . . . . Interrupt request line

150 Users Manual

ISA . . . . . . . Industry Standard Architecture

KB . . . . . . . . Kilobytes

kg. . . . . . . . . Kilograms

LAN. . . . . . . Local-area network

lb.. . . . . . . . . Pounds

LBA. . . . . . . Logical block addressing

LCD. . . . . . . Liquid-crystal display

m . . . . . . . . . Meters

mA. . . . . . . . Milliampere

mAhr. . . . . . Milliampere hour

MB. . . . . . . . Megabyte

mm . . . . . . . millimeter

MPEG . . . . . Motion Picture Experts Group

MPU . . . . . . Microprocessor unit

ms . . . . . . . . Millisecond

PDF . . . . . . . Portable document format

PC . . . . . . . . Personal computer

PCI . . . . . . . Peripheral component interconnect

PCMCIA. . . Personal Computer Memory Card International Association

POST. . . . . . Power-on self-test

PNP . . . . . . . Plug and play

PS/2 . . . . . . . Personal System/2

RAM . . . . . . Random-access memory

ROM . . . . . . Read-only memory

SVGA . . . . . Super video graphics array

TFT . . . . . . . Thin-film transistor

USB . . . . . . . Universal serial bus

V . . . . . . . . . Volt

VAC . . . . . . Voltage alternating current

VCC . . . . . . Voltage collector current

VDC . . . . . . Voltage direct current

whr . . . . . . . Watt hour

Glossary 151

Glossary

AC adapter

The AC (or alternating current) adapter regulates current coming into your

computer from the wall outlet. The current at the wall outlet is alternating current

and needs to be changed by the adapter to DC (direct current) before your

computer can use it for power.

ACPI

ACPI (Advanced Configuration and Power Interface)- a method for describing

hardware interfaces in terms abstract enough to allow flexible and innovative

hardware implementations and concrete enough to allow shrink-wrap OS code to

use such hardware interfaces.

BIOS

BIOS stands for basic input/output system. The BIOS is software (often called

firmware) that is independent of any operating system. It enables the computer to

communicate with the screen, keyboard, and other peripheral devices without

using programs on the hard disk.

The BIOS on your computer is flash BIOS, which means that it has been recorded

on a flash memory chip that can be updated if needed.

Boot

To start your computer. A cold boot resets the entire computer and runs through

all computer self-tests. A warm boot clears out computer memory only.

Boot disk

A disk containing operating system programs required to start your computer. A

boot disk can be a floppy disk, hard drive, or compact disc.

Byte

The basic unit of measure for computer memory. A character—such as a letter of

the alphabet—uses one byte of memory. Computer memory is often measured in

kilobytes (1,024 bytes) or megabytes (1,048,576 bytes).

Each byte is made up of eight bits. For more information on bytes and bits, see an

introductory book on computers.

Cache memory

Cache is very fast, zero-wait-state memory located between the microprocessor

and main memory. Cache reduces the average time required by the

microprocessor to get the data it needs from the main memory by storing recently

accessed data in the cache.

152 Users Manual

CardBus

CardBus technology enables the computer to use 32-bit PC Cards. Hardware in

the computer and the Windows operating system provide support for the 32-bit

cards. The voltage of 32-bit cards (3.3 volts) is lower than that of 16-bit cards (5

volts). The 32-bit cards can transmit more data at a time than the 16-bit cards, thus

increasing their speed.

CMOS memory

CMOS (complementary metal oxide semiconductor) memory is powered by the

CMOS battery. The System Setup settings and other parameters are maintained in

CMOS memory. Even when you turn your computer off, the information in

CMOS memory is saved.

COM port

COM stands for communication. COM ports are the serial ports in your computer.

Compact Disc

A compact disc (CD).

Conventional memory

The first 640 KB of system memory. Operating systems and application programs

can directly access this memory without using memory-management software.

Disk

The device used by the computer to store and retrieve information. Disk can refer

to a floppy disk, hard disk, or RAM disk.

Disk cache

A software device that accumulates copies of recently used disk sectors in RAM.

The application program can then read these copies without accessing the disk.

This, in turn, speeds up the performance of the application.

A cache is a buffer for transferring disk sectors in and out of RAM. Data stored in

a disk cache is a copy of data already stored on the physical disk.

DMA (direct memory access)

A method of transferring data from a device to memory without having the data

pass through the microprocessor. Using DMA can speed up system performance.

DPMS

Display Power Management Signalling. Displays or monitors that comply with

this can be managed by the Power Management features found in the system

setup.

Floppy disk

A removable disk, also called floppy or diskette.

Glossary 153

Hard drive

Also called fixed disk. A hard drive is connected to the computer and can be

installed or removed. Data written to a hard drive remains until it is overwritten

or corrupted.

The 2.5-inch hard drive in your computer was designed for use in a notebook

computer. Because hard drives in notebook computers are smaller than those in

desktop computers, their maximum storage capacity may be less than that of

desktop hard drives. However, because of their smaller size, the drives handle

shock and vibration better than larger drives, which is important for a notebook

computer.

I/O

Input/output. Refers to peripheral devices, such as printers, that are addressed

through an I/O address.

I/O address

I/O stands for input/output. Peripheral devices, such as printers, are addressed

through the I/O port address.

IRQ (interrupt request line)

The IRQ is a hardware line that a device uses to signal the microprocessor when

the device needs the microprocessor’s services. The number of IRQs is limited by

industry standards.

LCD (liquid-crystal display)

The LCD screen on your computer differs from the display screen of a desktop

monitor. Most desktop monitors use CRT (cathode-ray tube) displays, which

work by moving an electron beam across phosphor dots on the back of the screen.

The phosphor dots light up to show the image. LCDs use a liquid-crystal solution

between two sheets of polarizing material. Electric current passing through the

liquid aligns the crystals so that light can or cannot pass through them, creating an

image.

MB (megabyte)

1,024 kilobytes.

Megabit

1,048,576 bits or about 128 kilobytes.

Operating system

A program that supervises the computer's operation, including handling I/O.

Application programs and users can request operating-system services. A user

might request operation-system services to copy files or format a disk. An

application program might use the operating system to obtain keyboard input,

write data to a file, or write data to a screen.

154 Users Manual

PC Card

PC Card stands for personal computer card. The Personal Computer Memory

Card International Association (PCMCIA) defines the standards used to develop

all PC Cards. PC Card types include: modems, Ethernet adapters, SCSI adapters,

ATA cards, and memory cards.

PC slot

The PC slot is the hardware slot in the computer where the PC Card is placed.

Pixel

A pixel is an individual dot in a graphic displayed on your computer. The pixels

are so close together that they look as though they are connected. An LCD screen

displays thousands or millions of pixels.

Plug and Play

A plug and play operating system automatically configures computer components

to work with your system. With this type of operating system, you normally do

not need to set jumpers on devices or set memory addresses or IRQs.

RAM (random access memory)

The computer's system memory, including conventional and extended memory.

You can write to and read from RAM. Information stored in RAM is temporary,

and is erased when the system is turned off.

Refresh rate

The refresh rate is the rate at which the image on the LCD screen is rewritten to

the screen. A fast refresh rate helps keep the image from flickering.

Resolution

The resolution is the sharpness or clarity of the image on your LCD screen.

Resolution is measured by the number of pixels the computer’s screen can

display. For example, a resolution of 800 x 600 means that the screen can display

800 pixels in row and can display 600 rows. The more pixels displayed, the higher

the resolution and the better the image.

ROM (read-only memory)

Permanent computer memory dedicated to a particular function. For example, the

instructions for starting the computer when you first turn on power are contained

in ROM. You cannot write to ROM. (ROM is not the same as RAM).

Sector

Also known as disk sector. The portion of a track that is numbered and can hold

a specified number of characters (usually 512 KB).

Glossary 155

Shadow RAM

A write-protected area of RAM that contains a copy of the BIOS. As the computer

boots, the BIOS is copied from its permanent location in ROM to RAM. The

BIOS can be executed much faster in RAM than in ROM. The BIOS remains in

shadow RAM until you turn off the computer.

TFT (thin film transistor) LCD

A TFT LCD uses a separate transistor circuit to control each pixel. This

technology provides the best resolution for an LCD screen. A TFT LCD is also

sometimes called an active matrix LCD.

Contact SAMSUNG WORLD WIDE

[U.K. / AUSTRALIA / HONG KONG / INDIA / MALAYSIA / SINGAPORE]

Contact SAMSUNG WORLD WIDE

If you have any comments or questions regarding a Samsung products, contact the

SAMSUNG customer care center.

[FRANCE] Comment contacter Samsung dans le monde

Si vous avez des suggestions ou des questions concernant les produits Samsung, veuillez

contacter le Service Consommateurs Samsung.

[GERMANY] Kontakt zu Samsung

Falls Sie Fragen oder Anregungen zu Samsung-Produkten haben, wenden Sie sich bitte an

den Samsung-Kundendienst.

[SPAIN] Contacte con SAMSUNG WORLD WIDE

Si tiene alguna pregunta o comentario referente a nuestros productos, por favor contacte

con nuestro Servicio de Atencion al Cliente.

Customer Care Center TEL Web Site

U.K. 0870 726 7864 www.samsung.com/uk

AUSTRALIA 1300 362 603 www.samsung.com/au

HONG KONG 2862 6001 www.samsung.com/hk

INDIA 3030 8282 / 1600 1100 11 www.samsung.com/in

MALAYSIA 1800-88-9999 www.samsung.com/my

SINGAPORE 1800-SAMSUNG(7267864) www.samsung.com/sg

Customer Care Center TEL Web Site

FRANCE 08 25 08 65 65 www.samsung.com/fr

Customer Care Center TEL Web Site

GERMANY 01805 121213 www.samsung.de

Customer Care Center TEL Web Site

SPAIN 902 10 11 30 www.samsung.com/es

[PORTUGAL] Contacte SAMSUNG GLOBAL

Se tem algumas dúvidas ou comentários sobre os produtos Samsung, contacte por favor a

nossa linha de apoio a clientes Samsung.

[RUSSIA / UKRAINE] Связывайтесь с SAMSUNG по всему миру

Если у вас есть предложения или вопросы по продуктам Samsung, связывайтесь с

информационным центром Samsung.

[CHINA]

[THILAND]

Rev.1.0

Customer Care Center TEL Web Site

PORTUGAL 808 200 128 www.samsung.com/pt

Customer Care Center TEL Web Site

RUSSIA 8-800-200-0400 www.samsung.ru

UKRAINE 8-800-502-0000 www.samsung.com/ur

Customer Care Center TEL Web Site

CHINA 800-810-5858 / (010) 64751880 www.samsung.com.cn

Customer Care Center TEL Web Site

THAILAND 1800-29-3232 / 02-689-3232 www.samsung.com/th

Samsung Electronics Co NP-Q40 Notebook PC User Manual SAMSUNG Q40 v1 1 English

Samsung Electronics Co Ltd Notebook PC SAMSUNG Q40 v1 1 English

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