Samsung Electronics Co SCX4200 Multi Function Printer User Manual 4200 EN

Samsung Electronics Co Ltd Multi Function Printer 4200 EN

1. Users Manual 1
2. Users Manual 2

Users Manual 1

This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not

responsible for any direct or indirect damages, arising from or related to use of this manual.

• SCX-4200 is model names of Samsung Electronics Co., Ltd.

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• PCL and PCL 6 are trademarks of Hewlett-Packard company.

• Microsoft, Windows, Windows 98, Windows Me, Windows 2000, and Windows XP are registered trademarks of Microsoft Corporation.

• TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

Contact SAMSUNG WORLD WIDE

If you have any comments or questions regarding Samsung products,

contact the SAMSUNG customer care center.

Country Customer Care Center Web Site

CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca

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(7267864)

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CONTENTS

1. Introduction

Special features ..................................................................................................................... 1.1

Understanding component locations .......................................................................................... 1.2

2. Getting started

Setting up your machine

Finding more information ........................................................................................................ 2.1

Selecting a location ................................................................................................................ 2.2

Installing the toner cartridge ................................................................................................... 2.2

Loading paper ....................................................................................................................... 2.3

Making connections ................................................................................................................ 2.5

Turning the machine on .......................................................................................................... 2.5

Setting up the machine system

Overview of control panel menus ............................................................................................. 2.6

Changing the display language ................................................................................................. 2.6

Using the save modes ............................................................................................................. 2.6

Printer software overview

Supplied printer software ........................................................................................................ 2.7

Printer driver features ............................................................................................................. 2.7

System requirements ............................................................................................................. 2.8

3. Loading original documents and paper

Loading document .................................................................................................................. 3.1

Selecting print materials ......................................................................................................... 3.2

Loading paper ....................................................................................................................... 3.5

Setting the paper size and type ................................................................................................ 3.6

Selecting an output location .................................................................................................... 3.6

4. Copying

Copying ................................................................................................................................ 4.1

Changing the settings for each copy ......................................................................................... 4.1

Changing the default settings .................................................................................................. 4.2

Using special copy features ..................................................................................................... 4.2

Setting the time out option ...................................................................................................... 4.3

5. Basic printing

Printing a document ............................................................................................................... 5.1

Canceling a print job .............................................................................................................. 5.1

6. Scanning

Scanning basics ..................................................................................................................... 6.1

7. Ordering toner cartridge

Toner cartridges .................................................................................................................... 7.1

How to purchase .................................................................................................................... 7.1

8. Maintenance

Printing reports ...................................................................................................................... 8.1

Clearing memory ................................................................................................................... 8.1

Cleaning your machine ........................................................................................................... 8.1

Maintaining the toner cartridge ................................................................................................ 8.3

Consumable and replacement parts .......................................................................................... 8.5

9. Troubleshooting

Clearing paper jams ............................................................................................................... 9.1

Understanding the Status LED ................................................................................................. 9.3

Understanding display messages .............................................................................................. 9.4

Solving other problems ........................................................................................................... 9.4

10. Specifications

General specifications ........................................................................................................... 10.1

Scanner and copier specifications ........................................................................................... 10.1

Printer specifications ............................................................................................................ 10.2

Important Precautions and Safety Information

When using this machine, these basic safety precautions should always be

followed to reduce risk of fire, electric shock and injury to people:

1. Read and understand all instructions.

2. Use common sense whenever operating electrical appliances.

3. Follow all warnings and instructions marked on the machine and in the

literature accompanying the machine.

4. If an operating instruction appears to conflict with safety information,

heed the safety information. You may have misunderstood the operating

instruction. If you cannot resolve the conflict, contact your sales or

service representative for assistance.

5. Unplug the machine from the AC wall socket and/or telephone jack

before cleaning. Do not use liquid or aerosol cleaners. Use only a damp

cloth for cleaning.

6. Do not place the machine on an unstable cart, stand or table. It may fall,

causing serious damage.

7. Your machine should never be placed on, near or over a radiator, heater,

air conditioner or ventilation duct.

8. Do not allow anything to rest on the power. Do not locate your machine

where the cords will be abused by persons walking on them.

9. Do not overload wall outlets and extension cords. This can diminish

performance, and may result in the risk of fire or electric shock.

10. Do not allow pets to chew on the AC power, telephone or PC interface

cords.

11. Never push objects of any kind into the machine through case or cabinet

openings. They may touch dangerous voltage points, creating a risk of

fire or shock. Never spill liquid of any kind onto or into the machine.

12. Your machine may have a heavy cover for optimal pressure on the

document for the best scanning and/or faxing (usually the flatbed-type

machine). In this case, replace the cover after placing document on the

scan glass, by holding and moving it down slowly until it seats on its

location.

13. To reduce the risk of electric shock, do not disassemble the machine.

Take it to a qualified service technician when repair work is required.

Opening or removing covers may expose you to dangerous voltages or

other risks. Incorrect reassembly could cause electric shock when the

unit is subsequently used.

14. Unplug the machine from the telephone jack, PC and AC wall outlet and

refer servicing to qualified service personnel under the following

conditions:

•When any part of the power cord, plug or connecting cable is damaged

or frayed.

•If liquid has been spilled into the machine.

•If the machine has been exposed to rain or water.

•If the machine does not operate properly after instructions have been

followed.

•If the machine has been dropped, or the cabinet appears damaged.

•If the machine exhibits a sudden and distinct change in performance.

15. Adjust only those controls covered by the operating instructions.

Improper adjustment of other controls may result in damage, and may

require extensive work by a qualified service technician to restore the

machine to normal operation.

16. Avoid using this machine during a lightning storm. There may be a

remote risk of electric shock from lightning. If possible, unplug the AC

power and telephone cord for the duration of the lightning storm.

17. SAVE THESE INSTRUCTIONS.

18. Use only No.26 AWG or larger telephone line cord.

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS

21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere

is certified as a Class I laser product conforming to the requirements of IEC

825.

Class I laser products are not considered to be hazardous. The laser system

and printer are designed so there is never any human access to laser

radiation above a Class I level during normal operation, user maintenance or

prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from

Laser/Scanner assembly. The reflected beam, although invisible, can

damage your eyes.

Ozone Safety

During normal operation, this machine produces ozone.

The ozone produced does not present a hazard to the

operator. However, it is advisable that the machine be

operated in a well ventilated area.

If you need additional information about ozone, please

request your nearest Samsung dealer.

Recycling

Please recycle or dispose of the packaging material for this

product in an environmentally responsible manner.

Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

(Applicable in the European Union and other European

countries with separate collection systems)

This marking shown on the product or its literature, indicates

that it should not be disposed with other household wastes

at the end of its working life. To prevent possible harm to

the environment or human health from uncontrolled waste

disposal, please separate this from other types of wastes and

recycle it responsibly to promote the sustainable reuse of

material resources.

Household users should contact either the retailer where they purchased this

product, or their local government office, for details of where and how they

can take this item for environmentally safe recycling.

Business users should contact their supplier and check the terms and

conditions of the purchase contract. This product should not be mixed with

other commercial wastes for disposal.

Radio Frequency Emissions

FCC Information to the User

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions:

•This device may not cause harmful interference, and

•This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

•Consult the dealer or experienced radio TV technician for help.

AUTION

Change or modifications not expressly approved by the

manufacturer responsible for compliance could void the user's authority to

operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise

emissions from digital apparatus as set out in the interference-causing

equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry

and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques

applicables aux appareils numériques de Classe B prescrites dans la norme

sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par

l’Industrie et Sciences Canada.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any

person to use a computer or other electronic device to send any message via

a telephone facsimile machine unless such message clearly contains in a

margin at the top or bottom of each transmitted page or on the first page of

the transmission the following information:

(1) the date and time of transmission

(2) identification of either business, business entity or individual sending the

message; and

(3) telephone number of either the sending machine, business, business

entity or individual.

The Telephone Company may make changes in its communications facilities,

equipment operations or procedures where such action is reasonably

required in the operation of its business and is not inconsistent with the rules

and regulations in FCC Part 68. If such changes can be reasonably expected

to render any customer terminal equipment incompatible with telephone

company communications facilities, or require modification or alteration of

such terminal equipment, or otherwise materially affect its use or

performance, the customer shall be given adequate notice in writing, to allow

the customer an opportunity to maintain uninterrupted service.

Ringer Equivalence Number

The Ringer Equivalence Number and FCC Registration Number for this

machine may be found on the label located on the bottom or rear of the

machine. In some instances you may need to provide these numbers to the

telephone company.

The Ringer Equivalence Number (REN) is a measure of the electrical load

placed on the telephone line, and is useful for determining whether you have

“overloaded” the line. Installing several types of equipment on the same

telephone line may result in problems making and receiving telephone calls,

especially ringing when your line is called. The sum of all Ringer Equivalence

Numbers of the equipment on your telephone line should be less than five in

order to assure proper service from the telephone company. In some cases,

a sum of five may not be usable on your line. If any of your telephone

equipment is not operating properly, you should immediately remove it from

your telephone line, as it may cause harm to the telephone network.

WARNING:

FCC Regulations state that changes or modifications to this equipment not

expressly approved by the manufacturer could void the user’s authority to

operate this equipment. In the event that terminal equipment causes harm

to the telephone network, the telephone company should notify the customer

that service may be stopped. However, where prior notice is impractical, the

company may temporarily cease service, providing that they:

a) promptly notify the customer.

b) give the customer an opportunity to correct the equipment problem.

c) inform the customer of the right to bring a complaint to the Federal

Communication Commission pursuant to procedures set out in FCC Rules and

Regulations Subpart E of Part 68.

You should also know that:

• Your machine is not designed to be connected to a digital PBX system.

• If you intend to use a computer modem or fax modem on the same phone

line as your machine, you may experience transmission and reception

problems with all the equipment. It is recommended that no other

equipment, except for a regular telephone, share the line with your

machine.

• If your area experiences a high incidence of lightning or power surges, we

recommend that you install surge protectors for both the power and the

telephone lines. Surge protectors can be purchased from your dealer or

telephone and electronic specialty stores.

• When programming emergency numbers and/or making test calls to

emergency numbers, use a non-emergency number to advise the

emergency service dispatcher of your intentions. The dispatcher will give

you further instructions on how to actually test the emergency number.

• This machine may not be used on coin service or party lines.

• This machine provides magnetic coupling to hearing aids.

• You may safely connect this equipment to the telephone network by

means of a standard modular jack, USOC RJ-11C.

Declaration of Conformity (European

Countries)

Approvals and Certifications

The CE marking applied to this product symbolizes Samsung

Electronics Co., Ltd. Declaration of Conformity with the

following applicable 93/68/EEC Directives of the European

Union as of the dates indicated:

January 1, 1995

: Council Directive 73/23/EEC Approximation of the laws

of the member states related to low voltage equipment.

January 1, 1996

: Council Directive 89/336/EEC (92/31/EEC),

approximation of the laws of the Member States related to electromagnetic

compatibility.

March 9, 1999

: Council Directive 1999/5/EC on radio equipment and

telecommunications terminal equipment and the mutual recognition of their

conformity.

A full declaration, defining the relevant Directives and referenced standards

can be obtained from your Samsung Electronics Co., Ltd. representative.

EC Certification

Certification to 1999/5/EC Radio Equipment &

Telecommunications Terminal Equipment Directive (FAX)

This Samsung product has been self-certified by Samsung for pan-European

single terminal connection to the analogue public switched telephone

network (PSTN) in accordance with Directive 1999/5/EC. The product has

been designed to work with the national PSTNs and compatible PBXs of the

European countries:

In the event of problems, you should contact the Euro QA Lab of Samsung

Electronics Co., Ltd. in the first instance.

The product has been tested against TBR21. To assist in the use and

application of terminal equipment which complies with this standard, the

European Telecommunication Standards Institute (ETSI) has issued an

advisory document (EG 201 121) which contains notes and additional

requirements to ensure network compatibility of TBR21 terminals. The

product has been designed against, and is fully compliant with, all of the

relevant advisory notes contained in this document.

Replacing the Fitted Plug (for UK Only)

MPORTANT

The mains lead for this machine is fitted with a standard (BS 1363) 13 amp

plug and has a 13 amp fuse. When you change or examine the fuse, you

must re-fit the correct 13 amp fuse. You then need to replace the fuse cover.

If you have lost the fuse cover, do not use the plug until you have another

fuse cover.

Please contact the people from you purchased the machine.

The 13 amp plug is the most widely used type in the UK and should be

suitable. However, some buildings (mainly old ones) do not have normal 13

amp plug sockets. You need to buy a suitable plug adaptor. Do not remove

the moulded plug.

ARNING

If you cut off the moulded plug, get rid of it straight away.

You cannot rewire the plug and you may receive an electric

shock if you plug it into a socket.

MPORTANT

WARNING

: You must earth this machine.

The wires in the mains lead have the following color code:

• Green and Yellow: Earth

•Blue: Neutral

•Brown: Live

If the wires in the mains lead do not match the colors marked in your plug,

do the following:

You must connect the green and yellow wire to the pin marked by the letter

“E” or by the safety ‘Earth symbol’ or colored green and yellow or green.

You must connect the blue wire to the pin which is marked with the letter “N”

or colored black.

You must connect the brown wire to the pin which is marked with the letter

“L” or colored red.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution

board.

Introduction

1Introduction

Thank you for purchasing this Samsung multifunctional

product. Your machine provides printing, copying, and scanning

functions!

This chapter includes:

• Special features

• Understanding component locations

Special features

Your new machine is equipped with special features that

improve the print quality. You can:

Print with excellent quality and speed

• You can print up to

600 dpi X 600 dpi

. See the

Software

Section

• Your machine prints A4-sized paper at up to 18 ppm

and

letter-sized paper at up to 19 ppm.

Handle paper flexibly

•The

manual feeder

supports plain paper, letterhead,

envelope, label, transparency, custom-sized material,

postcard, and heavy paper.

•The

paper input tray

supports 250 sheets of A4/letter-

sized paper.

Create professional documents

•Print

Watermarks

. You can customize your documents with

words, such as “Confidential.” See the

Software Section

•Print

Posters

. The text and pictures of each page of your

document are magnified and printed across the sheet of

paper and taped together to form a poster. See the

Software Section

a. page per minute

Save time and money

• You can print multiple pages on one single sheet of paper to

save paper.

• You can use preprinted forms and letterhead on plain paper.

See the

Software Section

• This machine automatically

conserves electricity

substantially reducing power consumption when not

printing.

Print in various environments

•You can print in

Windows 98/Me/2000/XP

• Your machine is compatible with various

Linux

• Your machine is compatible with various

Macintosh

• Your machine comes with the

USB

interface.

Introduction

Understanding component

locations

These are the main components of your machine:

Front view

document cover

manual feeder guides

document glass

paper input tray

control panel

manual feeder

front cover

output tray

toner cartridge

scan unit

Rear view

rear cover

power respectable

USB port

power switch

Introduction

Control panel functions

SCX-4200

Displays the current status and prompts during an operation.

Status

- Shows the status of your machine. See page 9.3.

- Enters Menu mode and scrolls through the available menus.

Scroll through the options available in the selected menu.

- Confirms the selection on the display.

Back

- Sends you back to the upper menu level.

Copies

- Allows you to enter the number of copies.

Stop/Clear

- Stops an operation at any time.

In Standby mode, clears/cancels the copy options, such as the resolution, the document type setting, the copy size, and the number of copies.

Start

- Starts a job.

Getting started

2Getting started

This chapter gives you step-by-step instructions for setting up

your machine.

This chapter includes:

Setting up your machine

• Selecting a location

• Installing the toner cartridge

• Loading paper

•Making connections

• Turning the machine on

Setting up the machine system

• Overview of control panel menus

• Changing the display language

•Using the save modes

Printer software overview

• Supplied printer software

• Printer driver features

• System requirements

Setting up your machine

Finding more information

You can find information for setting up and using your machine

from the following resources, either printed or onscreen.

Quick Install

Guide

Provides information on setting up your

machine and, therefore, be sure to follow

the instructions in the guide to get the

machine ready.

Online User’s

Guide

Provides you with step-by-step

instructions for using your machine’s full

features, and contains information for

maintaining your machine,

troubleshooting, and installing

accessories.

This user’s guide also contains the

Software Section

providing you with

information on how to print documents

with your machine on various operating

systems, and how to use the supplied

software utilities.

NOTE:

You can access the user’s guides

in other languages from the

Manual

folder on the printer driver CD.

Printer Driver Help Provides you with help information on

printer driver properties and instructions

for setting up the properties for printing.

To access a printer driver help screen,

click

Help

from the printer properties

dialog box.

Samsung website If you have Internet access, you can get

help, support, printer drivers, manuals,

and order information from the Samsung

website, www.samsungprinter.com.

Getting started

Selecting a location

Select a level, stable place with adequate space for air

circulation. Allow extra space for opening covers and trays.

The area should be well-ventilated and away from direct

sunlight or sources of heat, cold, and humidity. Do not set the

machine close to the edge of your desk or table.

Clearance space

•

Front

: 482.6 mm (enough space so that the paper tray can

be removed)

•

Back

: 100 mm (enough space for ventilation)

•

Right

: 100 mm (enough space for ventilation)

•

Left

: 100 mm (enough space for ventilation)

Installing the toner cartridge

Open the front cover.

Remove the toner cartridge from its bag. Do not use a

knife or other sharp object as it might scratch the drum of

the toner cartridge.

Remove the paper protecting the toner cartridge.

Roll the toner cartridge 5 or 6 times to distribute the toner

evenly inside the toner cartridge.

Thoroughly rolling the toner cartridge will assure

maximum copies per toner cartridge.

NOTE

: If toner gets on your clothing, wipe it off with a dry

cloth and wash clothing in cold water. Hot water sets toner into

fabric.

Getting started

CAUTION

• To prevent damage, do not expose the toner cartridge to

light for more than a few minutes. Cover it with a piece of

paper, if left exposed for more than a few minutes.

• Do not touch the green underside of the toner cartridge. Use

the handle on the toner cartridge to avoid touching this area.

Hold the toner cartridge by the handle. Slowly insert the

toner cartridge into the opening in the machine.

Tabs on the sides of the toner cartridge and corresponding

grooves within the machine will guide the toner cartridge

into the correct position until it locks into place completely.

Close the front cover. Make sure that the front cover is

securely closed.

NOTE

: When printing text at 5% coverage, you can expect a

toner cartridge life of approximately 3,000 pages. (1,000

pages for the toner cartridge that is shipped with the

machine.)

Groove

Tab

Loading paper

The paper input tray can hold a maximum of 250 sheets of 20

lb (

75 g/m

) plain paper.

To load a stack of Letter-sized paper:

Pull open the paper input tray and remove it from the

machine.

Fan the edges of the paper stack to separate the pages.

Then tap the stack on a flat surface to even it up.

Insert the paper stack into the paper input tray

with the

side to be printed on facing down

NOTE

: If you want to load a different sized paper, you need to

adjust the paper guides. For details, see page 2.4.

Getting started

Pay attention to the paper limit mark on both inside walls

of the paper input tray. Paper overloading may cause

paper jams.

Insert and slide the paper input tray back into the

machine.

NOTE

: After you load paper, you need to set up your machine

for the paper type and size you loaded. See page 3.6 for

copying, or the

Software Section

for PC-printing. The

settings made from the printer driver override the settings on

the control panel.

Changing the size of the paper in the paper

input tray

To load longer sizes of paper, such as Legal-sized paper, you

need to adjust the paper guides to extend the paper input tray.

After pressing and unlatching the guide lock, slide the

paper length guide out completely to extend the paper

input tray to its full length.

After inserting paper into the paper input tray, squeeze the

front paper length guide and slide it until it lightly touches

the end of the paper stack.

For paper smaller than Letter size, adjust the front paper

length guide so that it lightly touches the paper stack.

Getting started

Squeeze the paper width guide, as shown and slide it to

the stack of paper until it lightly touches the side of the

stack.

NOTES

• Do not push the paper width guide far enough to cause the

materials to warp.

• If you do not adjust the paper width guide, it may cause

paper jams.

Making connections

Connect a USB cable to the USB connector on your

machine. You need to buy a USB 2.0 compliant cable that

is not longer than 3 m.

To the USB port on your computer

Connect the other end of the cable to the USB port on your

computer.

See your computer User’s Guide if you need help.

NOTE

: When using the USB connection, your machine

provides two USB modes; Fast and Slow. Fast is the default

mode. Some PC users may experience poor USB function in

the default mode. If this occurs, select Slow mode to achieve

successful results. For details about changing the USB mode,

see page 9.6.

Turning the machine on

Plug one end of the supplied power cord into the power

respectable on the machine and the other end into a

properly grounded AC outlet.

Press the power switch to turn the machine on.

warming

up please wait

appears on the display indicating that the

machine is now on.

To view your display text in another language, see

page 2.6.

CAUTION

• The fuser area inside of the rear cover of your machine

becomes very hot when in use. Take care not to burn your

fingers when you access this area.

• Do not disassemble the machine with power on. If you do,

you may receive an electric shock.

Getting started

Setting up the machine system

Overview of control panel menus

The control panel provides access to various menus to set up

the machine or use the machine’s functions. They can be

accessed by pressing

Refer to the following diagram.

Reduce/Enlarge

Darkness

Original Type

Special Copy Off

Clone

Auto Fit

ID Card Copy

2 UP

Poster

Toner Save

Paper Setting Paper Size

Paper Type

Copy Setup Default-Change

Timeout

Report

Machine Setup Language

Power Save

USB mode

Maintenance Clean Drum

Clear Settings

Changing the display language

To change the language that appears on the control panel,

follow these steps:

Press

until

Machine Setup

appears on the top line

of the display.

Press

when

Language

appears.

Press

the scroll button ( or )

to select the language you

want and press

Press

Stop/Clear

to return to Standby mode.

Using the save modes

Toner save mode

Toner save mode allows your machine to use less toner on each

page. Activating this mode extends the life of the toner

cartridge beyond what one would experience in the normal

mode, but it reduces print quality.

Press

until

Toner Save

appears on the top line of

the display.

Press the scroll button ( or ) until

appears and press

NOTE

: When PC-printing, you can also turn on or off Toner

Save mode in the printer properties. See the

Software

Section

Power save mode

Power save mode allows your machine to reduce power

consumption when it is not in actual use. You can turn this

mode on and select a length of time for which the machine

waits after a job is printed before it switches to a reduced power

state.

Press

until

Machine Setup

appears on the top line

of the display.

Press the scroll button ( or ) until

Power Save

appears

and press

Press the scroll button ( or ) until

appears and press

Press the scroll button ( or ) to select the time setting

you want and press

Press

Stop/Clear

to return to Standby mode.

Getting started

Printer software overview

Supplied printer software

You must install the printer software using the supplied printer

driver CD after you have set up your machine and connected it

to your computer. For details, see the

Software Section

The printer driver CD provides you with the following software:

Programs for windows

To use your machine as a printer and scanner in Windows, you

must install the MFP driver. You can install selectively or all the

following components:

•

Printer driver

- Use this driver to take full advantage of

your printer’s features.

•

Scanner driver

- TWAIN and Windows Image Acquisition

(WIA) driver are available for scanning documents on your

machine.

•

Smart Panel

- This program allows you to monitor the

machine’s status and alerts you when an error occurs during

printing.

•

SmarThru

- This is the accompanying Windows-based

software for your multifunctional machine. Allows you to edit

a scanned image in many ways using a powerful image

editor and to send the image by email. You can also open

another image editor program installed in your Windows,

like Adobe PhotoShop, from SmarThru.

For details, please refer to the onscreen help supplied on the

SmarThru program.

Linux driver

You can print and scan in Linux using your machine. For

information about installing the MFP driver in Linux, see the

Software Section

Macintosh printer driver

You can print and scan in Macintosh using your machine. For

information about installing the printer driver in Macintosh, see

the

Software Section

Printer driver features

Your printer drivers support the following standard features:

• Paper source selection

• Paper size, orientation and media type

•Number of copies

The following table lists a general overview of features

supported by your printer drivers.

Feature

Printer Driver

Win 98/Me/

2000/XP

Macintosh Linux

Toner save Y N Y

Print quality option Y Y Y

Poster printing Y N N

Multiple pages

per sheet (N-up)

Y Y Y(2,4)

Fit to page printing Y N Y

Scale printing Y Y Y

Watermark Y N N

Overlay Y N N

TrueType fonts op tion Y N N

Getting started

System requirements

Before you begin, ensure that your system meets the minimum

requirements.

NOTE

: For Windows 2000/XP, users who have an

administrator right can install the software.

Item Requirements Recommended

Operating

system

Windows 98/Me/2000/XP

CPU Windows

98/Me/2000

Pentium II 400

MHz or higher

Pentium III 933

MHz

Windows XP Pentium III 933

MHz or higher

Pentium IV 1

GHz

RAM Windows

98/Me/2000

64 MB or more 128 MB

Windows XP 128 MB or more 256 MB

Free disk

space

Windows

98/Me/2000

300 MB or more 1 GB

Windows XP 1 GB or more 5 GB

Internet

Explorer

5.0 or higher

Loading original documents and paper

3Loading original

documents and paper

This chapter introduces you to how to load documents and print

materials into your machine.

This chapter includes:

• Loading document

• Selecting print materials

• Loading paper

• Setting the paper size and type

• Selecting an output location

Loading document

You can use the document glass to load an original document

for copying and scanning.

Lift and open the document cover.

Place the document

face down

on the

document glass

and align it with the registration guide at the top left

corner of the glass.

Close the document cover. Be careful not to move the

document.

NOTES

• Leaving the document cover open while copying may affect

copy quality and toner consumption.

• Dust on the document glass may cause black spots on the

printout. Always keep it clean.

• If you are copying a page from a book or magazine, lift the

document cover until its hinges are caught by the stopper

and then close the cover. If the book or magazine is thicker

than 30 mm, start copying with the cover open.

Loading original documents and paper

Selecting print materials

You can print on a variety of print materials, such as plain

paper, envelopes, labels, and transparencies. Always use print

materials that meet the guidelines for use with your machine.

Paper that does not meet the guidelines outlined in this user’s

guide may cause the following problems:

• Poor print quality

• Increased paper jams

• Premature wear on the machine.

Properties, such as weight, composition, grain, and moisture

content, are important factors that affect the machine’s

performance and the output quality. When you choose print

materials, consider the following:

• Desired outcome: The paper you choose should be

appropriate for your project.

• Size: You can use any size paper that fits easily within the

paper adjusters of the paper input tray.

• Weight: Your machine supports paper weights as follows:

- 16 to 24 lb (60 to 90 g/m

) bond for the paper input tray

- 16 to 43 lb (60 to 165 g/m

) bond for the manual feeder.

• Brightness: Some papers are whiter than others and

produce sharper, more vibrant images.

• Surface smoothness: The smoothness of the paper affects

how crisp the printing looks on the paper.

NOTES

• Some paper may meet all of the guidelines in this section

and still not produce satisfactory results. This may be the

result of improper handling, unacceptable temperature and

humidity levels, or other variables over which Samsung has

no control.

• Before purchasing large quantities of paper, ensure that the

paper meets the requirements specified in this user’s guide.

CAUTION

: Using paper that does not meet these specifications

may cause problems, requiring repairs. Such repairs are not

covered by the Samsung warranty or service agreements.

Supported paper types and sizes

Type Size Dimensions Weight

Capacity

Plain paper Letter 215.9 x 279 mm

(8.5 x 11 inches)

• 60 to 90

g/m

(16

to 24 lb

bond) for

the paper

input tray

• 60 to 165

g/m

(16

to 43 lb

bond) for

the

manual

feeder

• 250

sheets of

75 g/m

(20 lb

bond)

paper for

the paper

input tray

• 1 sheet of

paper for

the

manual

feeder

Legal 215.9 x 355.6

mm (8.5 x 14

inches)

Folio 216 x 330.2 mm

(8.5 x 13 inches)

A4 210 x 297 mm

(8.27 x 11.69

inches)

Oficio 216

x 343 mm

(8.5 x 13.5

inches)

JIS B5 182 x 257 mm

(7.18 x 10.12

inches)

ISO B5 176 x 250 mm

(6.93 x 9.84

inches)

Executive 184.2 x 266.7

mm (7.25 x 10.5

inches)

A5 148.5 x 210 mm

(5.85 x 8.27

inches)

A6 105 x 148.5 mm

(4.13 x 5.85

inches)

Envelope Envelope B5 176 x 250 mm

(6.92 x 9.48

inches)

60 to 90

g/m

(16 to

24 lb)

1 sheet of

paper for

the manual

feeder

Envelope

Monarch

98.4 x 190.5 mm

(3.88 x 7.5

inches)

Envelope

COM-10

105 x 241 mm

(4.12 x 9.5

inches)

Envelope DL 110 x 220 mm

(4.33 x 8.66

inches)

Envelope C5 162 x 229 mm

(6.38 x 9.02

inches)

Loading original documents and paper

Paper size supported in each mode

Envelope

(continued)

Envelope C6 114 x 162 mm

(4.48 x 6.37

inches)

60 to 90

g/m

(16 to

24 lb)

1 sheet of

paper for

the manual

feeder

Transparency Letter, A4 Refer to the Plain

paper section

138 to 148

g/m

1 sheet of

paper for

the manual

feeder

Labels Letter, Legal,

Folio, A4, JIS

B5, ISO B5,

Executive,

A5, A6

Refer to the Plain

paper section

120 to 150

g/m

(32 to

40 lb)

1 sheet of

paper for

the manual

feeder

Card stock Letter, Legal,

Folio, A4, JIS

B5, ISO B5,

Executive,

A5, A6

Refer to the Plain

paper section

60 to 165

g/m

(16 to

43 lb)

1 sheet of

paper for

the manual

feeder

Minimum size (custom) 98 x 148 mm

(3.86 x 5.83

inches)

60 to 165

g/m

(16 to

43 lb bond)

1 sheet of

paper for

the manual

feeder

Maximum size (custom) 215.9 x 356 mm

(8.5 x 14 inches)

a If paper weight is over 90 g/m

, load one sheet of paper in the manual feeder.

b Maximum capacity may differ depending on media weight, thickness, and

environmental conditions.

Type Size Dimensions Weight

Capacity

Mode Size Source

Copy mode Letter, A4, Legal, Folio,

Executive, ISO B5, JIS

B5, A5, A6

• paper input tray

• manual feeder

Single side printing All sizes supported by the

machine

• paper input tray

• manual feeder

Guidelines for selecting and storing

print materials

When selecting or loading paper, envelopes, or other print

materials, keep these guidelines in mind:

• Always use paper and other materials that conform with the

specifications listed on page 3.2.

• Attempting to print on damp, curled, wrinkled, or torn paper

can cause paper jams and poor print quality.

• For the best print quality, use only high quality copier grade

paper specifically recommended for use in laser printers.

• Avoid using the following paper types:

- Paper with embossed lettering, perforations, or a texture

that is too smooth or too rough

- Erasable bond paper

- Multi-paged paper

- Synthetic paper and thermally reactive paper

Carbonless

paper and

Tracing

paper.

• Use of these types of paper could result in paper jams,

chemical smells, and damage to your machine.

• Store paper in its ream wrapper until you are ready to use it.

Place cartons on pallets or shelves, not on the floor. Do not

place heavy objects on top of the paper, whether it is

packaged or unpackaged. Keep it away from moisture or

other conditions that can cause it to wrinkle or curl.

• Store unused materials at temperatures between 15

C and

C (59

F to 86

F). The relative humidity should be

between 10% and 70%.

• Store unused paper in a moisture-proof wrap, such as a

plastic container or bag, to prevent dust and moisture from

contaminating your paper.

• Load special paper types one sheet at a time through the

manual feeder to avoid paper jams.

• To prevent materials such as transparencies and label sheets

from sticking together, remove them as they print out.

Loading original documents and paper

Guidelines for special materials

Paper Type Guidelines

Envelopes • Successful printing on envelopes depends upon the

quality of the envelopes. When selecting envelopes,

consider the following factors:

- Weight: The weight of the envelope paper should

not exceed 90 g/m

(24 lb) or jamming may

occur.

- Construction: Prior to printing, envelopes should

lie flat with less than 6 mm (0.25 inches) curl, and

should not contain air.

- Condition: Envelopes should not be wrinkled,

nicked, or otherwise damaged.

- Temperature: You should use envelopes that are

compatible with the heat and pressure of the

machine during operation.

• Use only well-constructed envelopes with sharp and

well creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps, windows,

coated lining, self-adhesive seals, or other synthetic

materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope

extends all the way to the corner of the envelope.

• Envelopes with a peel-off adhesive strip or with

more than one flap that folds over to seal must use

adhesives compatible with the machine’s fusing

temperature of 208° C (406.4° F) for 0.1 second.

The extra flaps and strips might cause wrinkling,

creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer

than 15 mm (0.6 inches) from the edges of the

envelope.

• Avoid printing over the area where the envelope’s

seams meet.

Acceptable

Unacceptable

Transparencies • To avoid damaging the machine, use only

transparencies designed for use in laser printers.

• Transparencies used in the machine must be able to

withstand 208° C (406.4° F), the machine’s fusing

temperature.

• Place them on a flat surface after removing them

from the machine.

• Do not leave them in the paper tray for long periods

of time. Dust and dirt may accumulate on them,

resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle

them carefully.

• To avoid fading, do not expose printed

transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled, curled,

or have any torn edges.

Labels • To avoid damaging the machine, use only labels

designed for use in laser printers.

• When selecting labels, consider the following

factors:

- Adhesives: The adhesive material should be stable

at 208° C (406.4° F), the machine’s fusing

temperature.

- Arrangement: Only use labels with no exposed

backing between them. Labels can peel off sheets

that have spaces between the labels, causing

serious jams.

- Curl: Prior to printing, labels must lie flat with no

more than 13 mm (5 inches) of curl in any

direction.

- Condition: Do not use labels with wrinkles,

bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive

material between labels. Exposed areas can cause

labels to peel off during printing, which can cause

paper jams. Exposed adhesive can also cause

damage to machine components.

• Do not run a sheet of labels through the machine

more than once. The adhesive backing is designed

for only a single pass through the machine.

• Do not use labels that are separating from the

backing sheet or are wrinkled, bubbled, or

otherwise damaged.

Card stock or

custom-sized

materials

• Do not print on media smaller than 76 mm (3

inches) wide or 127 mm (5 inches) long.

• In the software application, set margins at least 6.4

mm (0.25 inches) away from the edges of the

material.

Paper Type Guidelines

Loading original documents and paper

Loading paper

In the paper input tray

Load the print material you use for the majority of your print

jobs in the paper input tray. The paper input tray can hold a

maximum of 250 sheets of 20 lb (

75 g/m

) plain paper.

To load paper, pull open the paper input tray and load paper

with the side to be printed on face down.

You can load letterhead paper with the design side face down.

The top edge of the sheet with the logo should be placed at the

front of the paper input tray.

For details about loading paper in the tray, see page 2.3.

Preprinted paper • Letterhead must be printed with heat-resistant ink

that will not melt, vaporize, or release hazardous

emissions when subjected to the machine’s fusing

temperature of 208° C (406.4° F) for 0.1 second.

• Letterhead ink must be non-flammable and should

not adversely affect printer rollers.

• Forms and letterhead should be sealed in a

moisture-proof wrapping to prevent changes during

storage.

• Before you load preprinted paper, such as forms and

letterhead, verify that the ink on the paper is dry.

During the fusing process, wet ink can come off

preprinted paper, reducing print quality.

Paper Type Guidelines

NOTES

• If you experience problems with paper feed, place one sheet

at a time in the manual feeder.

• You can load previously printed paper. The printed side

should be facing up with an uncurled edge at the front. If

you experience problems with paper feed, turn the paper

around. Note that the print quality is not guaranteed.

In the manual feeder

Use the manual feeder to print transparencies, labels,

envelopes or postcards in addition to making quick runs of

paper types or sizes that are not currently loaded in the paper

input tray.

To load print material in the manual feeder:

Load a sheet of the print material

with the side to be

printed on facing up

into the center of the manual

feeder.

Depending on the paper type you are using, keep the

following loading method:

• Envelopes: load a sheet with the flap side down and with

the stamp area on the top left side.

• Transparencies: load a sheet with the print side up and

the top with the adhesive strip entering the machine

first.

• Labels: load a sheet with the print size up and top short

edge entering the machine first.

• Preprinted paper: load a sheet with the design face up,

top edge toward the machine.

• Card: load a sheet with the print side up and the short

edge entering the machine first.

• Pre printed paper: load a sheet with the printed side

down and an uncurled edge toward the machine.

Loading original documents and paper

Adjust the manual feeder guides to the width of the print

material without bending it.

After loading paper, you need to set the paper type and

size for the manual feeder. See page 3.6 for copying or the

Software Section

for PC-printing.

NOTE

: The settings made from the printer driver override the

settings on the control panel.

If you want to use the rear cover, open the rear cover.

Tips on using the manual feeder

• Print materials should be loaded face up with the top edge

going into the manual feeder first and be placed in the

center of the tray.

• Always load only the print materials specified in the

Specifications on page 3.2 to avoid paper jams and print

quality problems.

• When you print on 76 x 127 mm (3 x 5 inches) sized media

on the manual feeder, open the rear cover to use the rear

cover.

• Make sure to open the rear cover when you print on

transparencies. If not, they may tear while exiting the

machine.

Setting the paper size and type

After loading paper in the paper tray, you need to set the paper

size and type using the control panel buttons. These settings

will apply to Copy mode. For PC-pr int ing , you need to select the

paper size and type in the application program you use on your

PC.

Press

until

Paper Setting

appears on the top line

of the display.

Press

when

Paper Size

appears.

Press the scroll button ( or ) to select the paper tray

you want to use and press

Press

the scroll button ( or )

to find the paper size you

are using and press

Press

Back

to return to the upper level.

Press the scroll button ( or ) to select

Paper Type

and

press

Press

the scroll button ( or )

to find the paper type you

are using and press

Press

Stop/Clear

to return to Standby mode.

Selecting an output location

The machine has two output locations: the rear cover (face up)

and the output tray (face down).

To use the output tray, make sure that the rear cover is closed.

To use the rear cover, open the rear cover.

NOTES

• If paper coming out of the output tray has problems, such as

excessive curl, try printing to the rear cover.

• To avoid paper jams, do not open or close the rear cover

while the machine is printing.

Printing to the output tray (Face down)

The output tray collects printed paper face down, in the order

in which the sheets were printed. The tray should be used for

most print jobs.

If you use paper which is not long enough to reach the output

tray, use the scan unit.

To use the scan unit:

Lift the scan unit. A tab automatically springs up to

support the cover.

Loading original documents and paper

Take the paper out manually.

Close the scan unit. In order to close the cover, push the

tab to the left and hold it down. Then lower the cover

carefully until the cover is holding down the tab. Then you

can move your hand and finish lowering the cover.

Be careful not to pinch your fingers!

NOTES

• If you continuously print many pages, the surface of the

output tray may become hot. Be careful not to touch the

surface, and especially keep children away from the surface.

• The output tray can hold up to 50 sheets of paper. Remove

the pages so that tray is not overloaded.

Printing to the rear cover (Face up)

Using the rear cover, paper comes out of the machine face up.

Printing from the manual feeder to the rear cover provides a

straight paper path

. Using the rear cover might improve the

output quality with special materials.

To use the rear cover, open the rear cover by pulling it up.

CAUTION

The fuser area inside the rear cover of your

machine becomes very hot when in use. Take care when you

access this area.

Copying

4Copying

This chapter gives you step-by-step instructions for copying

documents.

This chapter includes:

•Copying

• Changing the settings for each copy

• Using special copy features

• Changing the default settings

• Setting the time out option

Copying

Place a document on the document glass.

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

If necessary, you can use special copy features, such as

Poster copying or 2 Up copying. See page 4.3.

Press

Copies

and enter the number of copies using the

scroll button ( or ), if necessary.

Press

Start

to begin copying.

The display shows the copy processing.

NOTE

: You can cancel the copy job during an operation. Press

Stop/Clear

, and the copying will stop.

Changing the settings for each

copy

The buttons on the control panel let you select all basic copy

options: darkness, document type and copy size. Set the

following options for the current copy job before pressing

Start

to make copies.

NOTE

: If you press

Stop/Clear

while setting the copy

options, all of the options you have set for the current copy job

will be canceled and returned to their default status.

Reduced/Enlarged copy

You can reduce or enlarge the size of a copied image from 50%

to 200% when you copy original documents from the document

glass.

To select from the predefined copy sizes:

Press

then

Reduce/Enlarge

appears.

Press the scroll button ( or ) to select the size setting

you want and press

To fine-tune the size of copies:

Press

then

Reduce/Enlarge

appears.

Press the scroll button ( or ) until

Custom:50-200%

appears and press

Press the scroll button ( or ) to enter the copy size you

want. Pressing and holding the button allows you to

quickly scroll to the number you want.

Press

to save the selection.

NOTE

: When you make a reduced copy, black lines may

appear at the bottom of your copy.

Darkness

If you have an original document containing faint markings and

dark images, you can adjust the brightness to make a copy that

is easier to read.

Press

until

Darkness

appears on the top line of the

display.

Press the scroll button ( or ) to select the contrast mode

you want.

•

Light

: works well with dark print.

•

Normal

: works well with standard typed or printed

documents.

•

Dark

: works well with light print or faint pencil

markings.

Press

to save the selection.

Original type

The original type setting is used to improve the copy quality by

selecting the document type for the current copy job.

Press

until

Original Type

appears on the top line of

the display.

Press the scroll button ( or ) to select the image mode

you want.

•

Text

: Use for documents containing mostly text.

•

Text/Photo

: Use for documents with mixed text and

photographs.

•

Photo

: Use when the originals are photographs.

Copying

Press

to save the selection.

Changing the default settings

The copy options, including darkness, original type, copy size

and number of copies, can be set to the most frequently used

modes. When you copy a document, the default settings are

used unless they are changed by using the menus on the

control panel.

To create your own default settings:

Press

until

Copy Setup

appears on the top line of

the display.

Press

when

Default-Change

appears.

Press the scroll button ( or ) to select a setup option

and press

Press the scroll button ( or ) to change the setting or

enter the value and press

Repeat steps 3 through 4, as needed.

Press

Stop/Clear

to return to Standby mode.

NOTE

: While you are setting copy options, pressing

Stop/

Clear

cancels the changed settings and restores their default

status.

Using special copy features

Clone copying

This feature prints multiple image copies from the original

document on a single page. The number of images is

automatically determined by the original image and paper size.

Place the document to be copied on the document glass,

and close the cover.

Press

until

Special Copy

appears on the top line of

the display.

Press the scroll button ( or ) until

Clone

appears and

press

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

NOTE

: You cannot adjust the copy size using the

Reduce/

Enlarge

menu while making a clone copy.

Press

Start

to begin copying.

Auto Fit copying

This feature automatically reduces or enlarges the original

image to fit on the paper currently loaded in the machine.

NOTE

: When the size of the document you want to copy is not

same as the size of the paper loaded, this function

automatically adjusts the size of the document to fit the paper.

You can not adjust the copy size manually.

Load the document to be copied on the document glass,

and close the cover.

Press

until

Special Copy

appears on the top line of

the display.

Press the scroll button ( or ) until

Auto Fit

appears and

press

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

NOTE

: You cannot adjust the copy size using the

Reduce/

Enlarge

menu while Auto Fit copying is enabled.

Press

Start

to begin copying.

ID Card copying

You can copy both sides of the ID Card like a drivers licence to

a single side of paper.

When you copy using this feature, the machine prints one side

of the card on the upper half of the paper and the other side on

the lower half without reducing the size of the original.

If the loaded card is larger than the printable area, some

portions may not be printed.

Place the ID Card to be copied on the document glass and

close the cover.

Press

until

Special Copy

appears on the top line of

the display.

Press the scroll button ( or ) until

ID Card copy

appears and press

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

Press

Start

to begin copying.

Your machine begins scanning the front side and display

Set Backside

Open the document cover and flip the document over.

Close the cover.

Copying

NOTE

: If you press

Stop/Clear

or no buttons are pressed for

approximately 30 seconds, the machine cancels the copy job

and returns to Standby mode.

Press

Start

to begin copying.

2-UP copying

This feature prints 2 original images reduced to fit onto one

sheet of paper.

Place the document to be copied on the document glass

and close the cover.

Press

until

Special Copy

appears on the top line of

the display.

Press the scroll button ( or ) until

2-UP

appears and

press

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

NOTE

: You cannot adjust the copying size using the

Reduce/

Enlarge

menu while making a 2-UP copying.

Press

Start

to begin copying.

Your machine begins scanning the front side and display

Set Next Page Press Start

Place the second document to be copied on the document

glass.

Press

Start

to begin copying.

NOTE

: 2-UP copying reduces your original document by 50%.

Poster copying

This feature prints an image onto 9 sheets of paper (3x3). You

can paste the printed pages together to make one poster-sized

document.

Place the document to be copied on the document glass

and close the cover.

Press

until

Special Copy

appears on the top line of

the display.

Press the scroll button ( or ) until

Poster

appears and

press

Customize the copy settings including copy size, darkness,

and original type, by using the control panel buttons. See

page 4.1.

Press

Start

to begin copying.

1 2

NOTE

: You cannot adjust the copy size using the

Reduce/

Enlarge

menu while making a poster.

Your original document is divided into 9

portions. Each portion is scanned and printed

one by one in the following order:

Setting the time out option

You can set the time the machine waits before it restores the

default copy settings, if you do not start copying after changing

them on the control panel.

Press

until

Copy Setup

appears on the top line of

the display.

Press the scroll button ( or ) until

Timeout

appears and

press

Press the scroll button ( or ) to select the time setting

you want.

Selecting

Off

means that the machine does not restore the

default settings until you press

Start

to begin copying, or

Stop/Clear

to cancel.

Press

to save your selection.

press

Stop/Clear

to return to Standby mode.

Basic printing

5Basic printing

This chapter explains common printing tasks.

Printing a document

This printer allows you to print from various Windows

applications, a Macintosh computer, or a Linux system. The

exact steps for printing a document may vary depending on the

application you use.

For details about printing, see the

Software Section

Canceling a print job

If the print job is waiting in a print queue or print spooler, such

as the printer group in Windows, delete the job as follows:

Click the Windows

Start

button.

For Windows 98/2000/Me, select

Settings

and then

Printers

For Windows XP, select

Printers and Faxes

Double-click the

Samsung SCX-4200 Series

icon.

From the

Document

menu, select

Cancel Printing

(Windows 98/Me) or

Cancel

(Windows 2000/XP).

NOTE

: You can also access this window by simply double-

clicking the printer icon at the bottom right corner of the

Windows desktop.

You can also cancel the current job by pressing

Stop/Clear

the

control panel

of your machine.

Scanning

6Scanning

Scanning with your machine lets you turn pictures and text into

digital files on your computer. Then you can upload them on

your web site or use them to create projects that you can print

using Samsung SmarThru program or the WIA driver.

Scanning basics

Your machine offers the following ways to scan an image:

• From TWAIN-compliant software: You can use other

software including Adobe Photoshop Deluxe and Adobe

Photoshop.

• From the Windows Images Acquisition (WIA) driver: Your

machine supports the WIA driver for scanning images.

• From the Samsung SmarThru software: Launch Samsung

SmarThru and open Scan To to begin scanning.

NOTE

: To scan with your machine, you must install the

software. For details about installing the software, see the

Software Section

Ordering toner cartridge

7Ordering toner

cartridge

This chapter provides information on purchasing toner

cartridges available for your machine.

Toner cartridges

When the toner runs out, you can order the following type of

toner cartridges for your machine:

How to purchase

To order Samsung-authorized toner cartridges, contact your

local Samsung dealer or the retailer where you purchased your

machine, or visit www.samsungprinter.com and select your

country/region for information on calling for technical support.

Type Yield

a. ISO 19752 5% coverage

Part number

Standard 3,000 pages SCX-D4200A

Maintenance

8Maintenance

This chapter provides information for maintaining your machine

and the toner cartridge.

This chapter includes:

• Printing reports

• Clearing memory

• Cleaning your machine

• Maintaining the toner cartridge

• Consumable and replacement parts

Printing reports

Your machine can print report containing system data

information.

Press

until

Report

appears on the top line of the

display.

Press

when

System Data

appears.

The system data information prints out.

Clearing memory

You can selectively clear information stored in your machine’s

memory.

Press

until

Maintenance

appears on the top line of

the display.

Press the scroll button ( or ) until

Clear Settings

appears and press

Press the scroll button ( or ) to select the item you want

to clear.

•

Paper Setting

: Resets all of the Paper Setting options

to the factory default.

•

Copy Setup

: Resets all of the Copy Setup options to the

factory default.

•

All Settings

: Resets all of your settings to the factory

default.

•

Machine Setup

: Resets all of the system settings, such

as the display language and save mode, to the factory

default.

Press

to confirm clearing. The selected setting is

cleared.

Repeat steps 3 through 4 to clear another setting.

Press

Stop/Clear

to return to Standby mode.

Cleaning your machine

To maintain print and scan quality, follow the cleaning

procedures below each time the toner cartridge is replaced or

if print and scan quality problems occur.

CAUTION

: Cleaning the cabinet of the machine with cleaning

materials containing large amounts of alcohol, solvent, or

other strong substances can discolor or crack the cabinet.

Cleaning the outside

Clean the cabinet of the machine with a soft lint-free cloth. You

can dampen the cloth slightly with water, but be careful not to

let any water drip onto or into the machine.

Cleaning the inside

During the printing process, paper, toner, and dust particles can

accumulate inside the machine. This buildup can cause print

quality problems, such as toner specks or smearing. Cleaning

the inside of the machine clears or reduces these problems.

Turn the machine off and unplug the power cord. Wait for

the machine to cool down.

Open the front cover and pull the toner cartridge out. Set

it on a clean flat surface.

CAUTION

• To prevent damage to the toner cartridge, do not expose it

to light for more than a few minutes. Cover it with a piece of

paper, if necessary.

• Do not touch the green surface underside of the toner

cartridge. Use the handle on the toner cartridge to avoid

touching this area.

Maintenance

With a dry lint-free cloth, wipe away any dust and spilled

toner from the toner cartridge area and the toner cartridge

cavity.

CAUTION

: While cleaning the inside of the machine, be careful

not to touch the transfer roller, located underneath the toner

cartridge. Oil from your fingers can cause print scan quality

problems.

Locate the long strip of glass (LSU) inside the top of the

toner cartridge compartment, and gently swab the glass to

see if dirt turns the white cotton black.

Reinsert the toner cartridge and close the front cover.

Plug in the power cord and turn the machine on.

Cleaning the drum

If there are streaks or spots on your print, the OPC drum of the

toner cartridge may require cleaning.

Before starting the cleaning procedure, make sure that

paper is loaded in the machine.

Press

until

Maintenance

appears on the top line of

the display.

Press

when

Clean Drum

appears.

The machine prints out a cleaning page. Toner particles on

the drum surface are affixed to the paper.

If the problem remains, repeat steps 1 through 3.

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible

copies. We suggest that you clean the scan unit at the start of

each day and during the day, as needed.

Slightly dampen a soft lint-free cloth or paper towel with

water.

Open the document cover.

Wipe the surface of the document glass until it is clean and

dry.

Wipe the underside of the document cover until it is clean

and dry.

Close the document cover.

document cover

document glass

Maintenance

Maintaining the toner cartridge

Toner cartridge storage

To get the most from the toner cartridge, keep the following

guidelines in mind:

• Do not remove the toner cartridge from its package until

ready for use.

• Do not refill the toner cartridge.

The machine warranty

does not cover damage caused by using a refilled

toner cartridge

• Store toner cartridges in the same environment as your

machine.

• To prevent damage to the toner cartridge, do not expose it

to light for more than a few minutes.

Saving toner

To save toner, press

until

Toner Save

appears and then

press

when

appears. Using this feature extends the life

of the toner cartridge and reduces your cost per page, but it

also reduces print quality.

Expected toner cartridge life

The life of the toner cartridge depends on the amount of toner

that print jobs require. When printing text at ISO 19752 5%

coverage, a new toner cartridge lasts an average of 3,000

pages. (The original toner cartridge supplied with the machine

lasts an average of 1,000 pages.) The actual number may be

different depending on the print density of the page you print.

If you print a lot of graphics, you may need to change the toner

cartridge more often.

NOTE

: The 1,000 pages and 3,000 pages toner cartridge have

different shapes.

Redistributing the toner cartridge

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs.

•The warning message,

Toner Low

displays on the control

panel.

• The Smart Panel program window appears on the computer

telling you that the toner cartridge is low on toner.

•The

Status

LED blinks red.

If this happens, you can temporarily reestablish print quality by

redistributing the remaining toner in the toner cartridge. In

some cases, white streaks or light printing will still occur even

after you have redistributed the toner.

Open the front cover.

Pull the toner cartridge out.

Thoroughly roll the toner cartridge 5 or 6 times to

distribute the toner evenly inside the toner cartridge.

NOTE

: If toner gets on your clothing, wipe it off with a dry

cloth and wash clothing in cold water. Hot water sets toner into

fabric.

CAUTION

: Do not touch the green underside of the toner

cartridge. Use the handle on the toner cartridge to avoid

touching this area.

Hold the toner cartridge by the handle and slowly insert

the toner cartridge into the opening in the machine.

Tabs on the sides of the toner cartridge and corresponding

grooves within the machine will guide the toner cartridge

into the correct position until it locks into place completely.

Maintenance

Close the front cover. Make sure that the cover is securely

closed.

Replacing the toner cartridge

When the toner cartridge is completely empty:

•The warning message,

Toner Empty

[Toner Empty]

Replace Toner

displays on the control panel.

• The Smart Panel program window appears on the computer

telling you that the toner cartridge is empty.

•The

Status

LED lights red.

At this stage, the

toner cartridge

needs to be replaced. For

order information for toner cartridges, see page 7.1.

NOTE

: This feature does not work for the

[Toner Empty]

Replace Toner

message.

Pull the toner cartridge out.

Remove the new toner cartridge from its bag.

Remove the paper protecting the toner cartridge.

Roll the toner cartridge 5 or 6 items to distribute the toner

evenly inside the toner cartridge.

Thoroughly rolling the toner cartridge will assure

maximum copies per toner cartridge.

NOTE

: If toner gets on your clothing, wipe it off with a dry

cloth and wash clothing in cold water. Hot water sets toner into

fabric.

CAUTION

: Do not touch the green underside of the toner

cartridge. Use the handle on the toner cartridge to avoid

touching this area.

Hold the toner cartridge by the handle and slowly insert

the toner cartridge into the opening in the machine.

Tabs on the sides of the toner cartridge and corresponding

grooves within the machine will guide the toner cartridge

into the correct position until it locks into place completely.

Close the front cover. Make sure that the cover is securely

closed.

Maintenance

Consumable and replacement

parts

From time to time, you needs to replace the toner cartridge,

roller, and fuser unit to maintain top performance and to avoid

print quality problems and paper feed problems resulting from

worn parts. The Smart Panel program window will appear on

the computer, indicating which item needs to be replaced.

The following items should be replaced after you have printed

the specified number of pages, or when the life span of each

item has expired. The Smart Panel program window will appear

on the computer, indicating which item needs to be replaced.

To purchase consumable and replacement parts, contact your

Samsung dealer or the retailer where you bought your

machine. We strongly recommend that these items be installed

by a trained service professional, except for the toner cartridge

(see page 8.4).

Items Yield (Average)

Transfer roller Approx. 50,000 pages

Fuser unit Approx. 50,000 pages

Paper feeding roller Approx. 50,000 pages

Troubleshooting

9Troubleshooting

This chapter gives helpful information for what to do if you

encounter an error.

This chapter includes:

• Clearing paper jams

• Understanding the Status LED

• Understanding display messages

• Solving other problems

Clearing paper jams

When a paper jam occurs,

Paper Jam

appears on the display.

Refer to the table below to locate and clear the paper jam.

To avoid tearing the paper, pull out the jammed paper gently

and slowly. Follow the instructions in the following sections to

clear the jam.

In the paper input tray

Open and close the front cover. The jammed paper

automatically exits the machine.

If the paper does not exit, continue to step 2.

Pull the paper input tray out.

Message Location of Jam Go to

[Paper Jam 0]

Open/Close

Door

In the paper input tray below and

page 9.1

[Paper Jam 1]

Open/Close

Door

In the fuser area or around

the toner cartridge

In the manual feeder

page 9.2

[Paper Jam 2]

Check Inside

In the paper exit area page 9.2

Remove the jammed paper by gently pulling it straight

out.

If there is any resistance and the paper does not move

when you pull, or if you cannot see the paper in this area,

check the fuser area around the toner cartridge. See

page 9.2.

Insert the paper input tray into the machine until it snaps

into place.

Open and close the front cover to resume printing.

In the manual feeder

If the paper is not feeding properly, pull the paper out of

the machine.

To resume printing, open and close the front cover.

Troubleshooting

In the fuser area or around the toner

cartridge

NOTE

: The fuser area is hot. Take care when removing paper

from the machine.

Open the front cover and pull the toner cartridge out.

Remove the jammed paper by gently pulling it straight

out.

Replace the toner cartridge and close the front cover.

Printing automatically resumes.

In the paper exit area

Open and close the front cover. The jammed paper

automatically exits the machine.

If the paper does not exit, continue to step 2.

Gently pull the paper out of the output tray. Skip to step 9.

If you cannot see the jammed paper in the output tray,

continue to the next step.

Lift the scan unit.

Pull the jammed paper out gently.

Close the scan unit by pushing a tab to the left and hold it

down and lowering the cover carefully until the cover is

holding down the tab.

If there is any resistance and the paper does not move

when you pull or if you cannot see the paper under the

scan unit, continue to the next step.

Open the rear cover.

Remove the jammed paper by gently pulling it straight

out.

Close the rear cover.

Open and close the front cover to resume printing.

Troubleshooting

Tips for avoiding paper jams

By selecting the correct paper types, most paper jams can be

avoided. When a paper jam occurs, follow the steps outlined in

page 9.1.

• Follow the procedures in page 2.3. Ensure that the

adjustable guides are positioned correctly.

• Do not overload the paper input tray. Ensure that the paper

is below the paper capacity mark on the inside wall of the

paper input tray.

• Do not remove paper from the paper input tray while your

machine is printing.

• Flex, fan, and straighten the paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in the paper input tray.

• Use only recommended print materials. See page 3.2.

• Ensure that the recommended print side of print materials is

facing down in the paper input tray and facing up in the

manual feeder.

Understanding the Status LED

The

Status

LED on the control panel shows the status of your

machine. See the table below to know your machine’s status.

Status Description

Off • The machine is off-line.

• The machine is in Power Save mode.

When data is received, or any button is

pressed, it switches to on-line

automatically.

Green On The machine is on-line and can be used.

Blinking • When the backlight slowly blinks, the

machine is receiving data from the

computer.

• When the backlight normally blinks, the

machine is scanning the loaded

document.

• When the backlight fast blinks, the

machine is printing data.

Red On • The toner cartridge is totally exhausted.

Remove the old toner cartridge and

install a new one. See page 8.4.

• A paper jam has occurred. To solve the

problem, see page 9.1.

• The front cover is open. Close the front

cover.

• There is no paper in the paper input

tray. Load paper in the paper input tray.

• The machine has stopped due to a major

error. Check the display message. See

page 9.4 for details on the meaning of

the error message.

Blinking • A minor error occurs and the machine is

waiting an error to be cleared. Check the

display message. When the problem is

cleared, the machine resumes.

• The toner cartridge is low. Order a new

toner cartridge. You can temporarily

improve print quality by redistributing

the toner. See page 8.4.

Troubleshooting

Understanding display messages

Messages appear on the Smart Panel program window or the

control panel display to indicate the machine’s status or errors.

Refer to the tables below to understand the messages’ meaning

and correct the problem if necessary. Messages and their

meanings are listed in alphabetical order.

NOTE

: When you call for service, it is very convenient to tell

the service representative the display message.

Display Meaning Suggested solutions

Door Open

The front cover or

rear cover is not

securely latched.

Close the cover until it locks

into place.

Hsync Error

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

Invalid

Cartridge

You have used an

unauthorized

cartridge.

You must use a Samsung

approved cartridge.

No Cartridge

• You have used an

unauthorized

cartridge.

• The toner

cartridge you

have installled is

not for your

machine.

• You must use a Samsung

approved cartridge.

• Install a Samsung genuine

toner cartridge, designed for

your machine.

[Jam 1] or [No

Cartridge]

The toner cartridge

is not installed.

Install the toner cartridge. See

page 2.2.

Low Heat Error

There is a problem

in the fuser unit.

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

[LSU Error]

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

[No Paper]

Add Paper

The paper in the

paper input tray

has run out.

Load paper in the paper input

tray. See page 2.3.

Open Heat Error

There is a problem

in the fuser unit.

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

[Over Heat]

There is a problem

in the fuser unit.

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

Solving other problems

The following chart lists some conditions that may occur and

the recommended solutions. Follow the suggested solutions

until the problem is corrected. If the problem persists, please

call for service.

Paper feeding problems

[Paper Jam 0]

Open/Close

Door

Paper has jammed

in the feeding area

of the paper input

tray.

Clear the jam. See page 9.1.

[Paper Jam 1]

Open/Close

Door

Paper has jammed

in the fuser area or

in the manual

feeder.

Clear the jam. See page 9.2.

[Paper Jam 2]

Check Inside

Paper has jammed

in the paper exit

area.

Clear the jam. See page 9.2.

Power Failure

Power has turned

off then on and the

machine’s memory

has not been back

up.

The job which you were trying

to do before the power failure

must be completely re-done.

Scanner Error

There is a problem

in the scanner unit.

Unplug the power cord and plug

it back in. If the problem

persists, please call for service.

Toner Empty

The toner cartridge

has run out.

Replace the toner cartridge with

a new one. See page 8.4.

[Toner Empty]

Replace Toner

The toner cartridge

has run out. The

printer stops

printing.

Replace the toner cartridge with

a new one. See page 8.4.

Toner Low

The toner is almost

empty.

Take out the toner cartridge

and gently shake it. By doing

this, you can temporarily

reestablish printing operations.

Display Meaning Suggested solutions

Condition Suggested solutions

Paper is jammed

during printing.

Clear the paper jam. See page 9.1.

Troubleshooting

Paper sticks

together.

• Ensure that there is not too much paper in the

paper input tray. The paper input tray can hold up

to 250 sheets of paper, depending on the thickness

of your paper.

• Make sure that you are using the correct type of

paper. See page 3.2.

• Remove paper from the paper input tray and flex or

fan the paper.

• Humid conditions may cause some paper to stick

together.

Multiple sheets of

paper do not feed.

• Different types of paper may be stacked in the

paper input tray. Load paper of only one type, size,

and weight.

• If multiple sheets have caused a paper jam, clear

the paper jam. See page 9.1.

Paper does not feed

into the machine.

• Remove any obstructions inside the machine.

• Paper has not been loaded correctly. Remove paper

from the paper input tray and reload it correctly.

• There is too much paper in the paper input tray.

Remove excess paper from the paper input tray.

• The paper is too thick. Use only paper that meets

the specifications required by the machine. See

page 3.2

The paper keeps

jamming.

• There is too much paper in the paper input tray.

Remove excess paper from the tray. If you are

printing on special materials, use the manual

feeder.

• An incorrect type of paper is being used. Use only

paper that meets the specifications required by the

machine. See page 3.2.

• There may be debris inside the machine. Open the

front cover and remove the debris.

Transparencies stick

together in the

paper exit.

Use only transparencies specifically designed for laser

printers. Remove each transparency as it exits from

the machine.

Envelopes skew or

fail to feed

correctly.

Ensure that the paper guides are against both sides of

the envelopes.

Condition Suggested solutions

Printing problems

Condition Possible cause Suggested solutions

The

machine

does not

print.

The machine is

not receiving

power.

Check the power cord connections. Check

the power switch and the power source.

The machine is

not selected as

the default

printer.

Select

Samsung SCX-4200 Series

your default printer in your Windows.

Check the machine for the following:

• The front cover is not closed. - Close the front cover.

• Paper is jammed. - Clear the paper jam. See page 9.1.

• No paper is loaded. - Load paper. See page 2.3.

• The toner cartridge is not installed. - Install the toner

cartridge. See page 2.2.

If a printer system error occurs, contact your service

representative.

The connection

cable between

the computer

and the machine

is not connected

properly.

Disconnect the printer cable and

reconnect it.

The connection

cable between

the computer

and the machine

is defective.

If possible, attach the cable to another

computer that is working properly and

print a job. You can also try using a

different printer cable.

The

machine

does not

print.

(Continued)

The port setting

is incorrect.

Check the Windows printer setting to

make sure that the print job is sent to the

correct port, for example, LPT1. If the

computer has more than one port, make

sure that the machine is attached to the

correct one.

The machine

may be

configured

incorrectly.

Check the printer properties to ensure

that all of the print settings are correct.

The printer

driver may be

incorrectly

installed.

Repair the printer software. See the

Software Section

The machine is

malfunctioning.

Check the display message on the control

panel to see if the machine is indicating a

system error.

Troubleshooting

The

machine

selects

materials

from the

wrong

paper

source.

The paper

source selection

in the printer

properties may

be incorrect.

For many software applications, the paper

source selection is found under the

Paper

tab within the printer properties. Select

the correct paper source. See the

Software Section

A print job

extremely

slow.

The job may be

very complex.

Reduce the complexity of the page or try

adjusting the print quality settings.

The maximum print speed of your

machine is 19 PPM for Letter-sized paper

and 18 PPM for A4-sized paper.

If you are using

Windows 98/Me,

the Spooling

Setting may be

set incorrectly.

From the

Start

menu, choose

Settings

and

Printers

. Right-click the

Samsung

SCX-4200 Series

machine icon, choose

Properties

, click the

Details

tab, and

then choose the

Spool Settings

button.

Select the desired spool setting.

Half the

page is

blank.

The page

orientation

setting may be

incorrect.

Change the page orientation in your

application. See the

Software Section

The paper size

and the paper

size settings do

not match.

Ensure that the paper size in the printer

driver settings matches the paper in the

paper input tray.

Or, ensure that the paper size in the

printer driver settings matches the paper

selection in the software application

settings you use.

The

machine

prints, but

the text is

wrong,

garbled, or

incomplete.

The printer

cable is loose or

defective.

Disconnect the printer cable and

reconnect. Try a print job that you have

already printed successfully. If possible,

attach the cable and the machine to

another computer and try a print job that

you know works. Finally, try a new printer

cable.

The wrong

printer driver

was selected.

Check the application’s printer selection

menu to ensure that your machine is

selected.

The software

application is

malfunctioning.

Try printing a job from another

application.

The operating

system is

malfunctioning.

Exit Windows and reboot the computer.

Turn the machine off and then back on

again.

Condition Possible cause Suggested solutions

Pages

print, but

are blank.

The toner

cartridge is

defective or out

of toner.

Redistribute the toner, if necessary. See

page 8.3.

If necessary, replace the toner cartridge.

The file may

have blank

pages.

Check the file to ensure that it does not

contain blank pages.

Some parts,

such as the

controller or the

board, may be

defective.

Contact a service representative.

The

illustrations

incorrectly

in Adobe

Illustrator.

The setting in

the software

application is

wrong.

Select

Download as Bit Image

in the

TrueType Options

window of the

Graphic properties and print the document

again.

An error

occurs

repeatedly

when you

are printing

with the

USB

connection.

When the USB

mode is set to

Fast

, some PC

users may

experience poor

USB

communication.

Change the USB mode to

Slow

. To do so,

follow these step:

Press

until

Machine Setup

appears on the top line of the

display.

Press the scroll button ( or ) until

USB mode

appears and press

Press the scroll button ( or ) until

Slow

appears and press

Press

Stop/Clear

to return to

standby mode.

Condition Possible cause Suggested solutions

Troubleshooting

Printing quality problems

If the inside of the machine is dirty or paper has been loaded

improperly, you may notice a reduction in print quality. See the

table below to clear the problem.

Condition Suggested solutions

Light or faded

If a vertical white streak or faded area appears on

the page:

• The toner supply is low. You may be able to

temporarily extend the toner cartridge life. See

page 8.3. If this does not improve the print

quality, install a new toner cartridge.

• The paper may not meet paper specifications; for

example, the paper is too moist or too rough. See

page 3.2

• If the entire page is light, the print resolution

setting is too low or the toner save mode is on.

Adjust the print resolution and turn the toner save

mode off. See the

Software Section

and

page 2.6, respectively.

• A combination of faded or smeared defects may

indicate that the toner cartridge needs cleaning.

See page 8.2.

• The surface of the LSU part inside the machine

may be dirty. Clean the LSU. See page 8.2.

Toner specks

• The paper may not meet specifications; for

example, the paper is too moist or too rough. See

page 3.2

• The transfer roller may be dirty. Clean the inside

of your machine. See page 8.1.

• The paper path may need cleaning. See page 8.2.

Dropouts

If faded areas, generally rounded, occur randomly

on the page:

• A single sheet of paper may be defective. Try

reprinting the job.

• The moisture content of the paper is uneven or

the paper has moist spots on its surface. Try a

different brand of paper. See

page 3.2

• The paper lot is bad. The manufacturing

processes can cause some areas to reject toner.

Try a different kind or brand of paper.

• If these steps do not correct the problem, contact

a service representative.

AaBbCc

Vertical lines

If black vertical streaks appear on the page:

• The drum inside the toner cartridge has probably

been scratched. Remove the toner cartridge and

install a new one. See page 8.4.

If white vertical streaks appear on the page:

• The surface of the LSU part inside the machine

may be dirty. Clean the LSU (see page 8.2).

Gray background

If the amount of background shading becomes

unacceptable:

• Change to a lighter weight paper. See

page 3.2

• Check the machine’s environment: very dry (low

humidity) or high humidity (higher than 80% RH)

conditions can increase the amount of background

shading.

• Remove the old toner cartridge and install a new

one. See page 8.4.

Toner smear

• Clean the inside of the machine. See page 8.1.

• Check the paper type and quality. See page 3.2.

• Remove the toner cartridge and install a new one.

See page 8.4.

Vertical repetitive

defects

If marks repeatedly appear on the printed side of

the page at even intervals:

• The toner cartridge may be damaged. If a

repetitive mark occurs on the page, print a

cleaning sheet several times to clean the toner

cartridge; see page 8.2. After the printout, if you

still have the same problems, remove the toner

cartridge and install a new one. See page 8.4.

• Parts of the machine may have toner on them. If

the defects occur on the back of the page, the

problem will likely correct itself after a few more

pages.

• The fusing assembly may be damaged. Contact a

service representative.

• If you use inferior quality paper; see page 8.2.

Condition Suggested solutions

AaBbCc

Troubleshooting

Background

scatter

Background scatter results from bits of toner

randomly distributed on the printed page.

• The paper may be too damp. Try printing with a

different batch of paper. Do not open packages of

paper until necessary so that the paper does not

absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing over

areas that have overlapping seams on the reverse

side. Printing on seams can cause problems.

• If background scatter covers the entire surface

area of a printed page, adjust the print resolution

through your software application or the printer

properties.

Misformed

characters

• If characters are improperly formed and

producing hollow images, the paper stock may be

too slick. Try a different paper. See

page 3.2

• If characters are improperly formed and

producing a wavy effect, the scanner unit may

need service. For service, contact a service

representative.

Page skew

• Ensure that the paper is loaded properly.

• Check the paper type and quality. See

page 3.2

• Ensure that the paper or other material is loaded

correctly and the guides are not too tight or too

loose against the paper stack.

Curl or wave

• Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high

temperature and humidity can cause paper curl.

See

page 3.2

• Turn over the stack of paper in the tray. Also try

rotating the paper 180° in the tray.

• Try printing to the rear cover.

Condition Suggested solutions

AaBbCc

Wrinkles or

creases

• Ensure that the paper is loaded properly.

• Check the paper type and quality. See

page 3.2

• Turn over the stack of paper in the tray. Also try

rotating the paper 180° in the tray.

• Try printing to the rear cover.

Back of printouts

are dirty

Check for leaking toner. Clean the inside of the

machine. See page 8.1.

Black pages

• The toner cartridge may not be installed properly.

Remove the toner cartridge and reinsert it.

• The toner cartridge may be defective and need

replacing. Remove the toner cartridge and install

a new one. See page 8.4.

• The machine may require repair. Contact a service

representative.

Loose toner

• Clean the inside of the machine. See page 8.1.

• Check the paper type and quality. See

page 3.2

• Remove the toner cartridge and install a new one.

See page 8.4.

• If the problem persists, the machine may require

repair. Contact a service representative.

Character Voids

Character voids are white areas within parts of

characters that should be solid black:

• If you are using transparencies, try another type

of transparency. Because of the composition of

transparencies, some character voids are normal.

• You may be printing on the wrong surface of the

paper. Remove the paper and turn it around.

• The paper may not meet paper specifications. See

page 3.2

Condition Suggested solutions

Troubleshooting

Copying problems

Horizontal stripes

If horizontally aligned black streaks or smears

appear:

• The toner cartridge may be installed improperly.

Remove the toner cartridge and reinsert it.

• The toner cartridge may be defective. Remove the

toner cartridge and install a new one. See

page 8.4.

• If the problem persists, the machine may require

repair. Contact a service representative.

Curl

If the printed paper is curled or paper does not feed

into the machine:

• Turn over the stack of paper in the tray. Also try

rotating the paper 180° in the tray.

• Try printing to the rear cover.

Condition Suggested solutions

AaBbCc

Condition Suggested solutions

Copies are too light or

too dark.

Use

Darkness

to darken or lighten the background

of the copies.

Smears, lines, marks,

or spots appears on

copies.

• If defects are on the original, use

Darkness

lighten the background of your copies.

• If no defects are on the original, clean the scan

unit. See page 8.2.

Copy image is

skewed.

• Ensure that the original is face down on the

document glass.

• Check that the paper is loaded correctly.

Blank copies print

out.

Ensure that the original is face down on the

document glass.

Image rubs off the

copy easily.

• Replace the paper in the paper input tray with

paper from a new package.

• In high humidity areas, do not leave paper in the

machine for extended periods of time.

Frequent copy paper

jams occur.

• Fan the stack of paper, then turn it over in the

paper input tray. Replace the paper in the paper

input tray with a fresh supply. Check/adjust the

paper guides, if necessary.

• Ensure that the paper is the proper paper weight

75 g/m

(20 lb bond) paper is recommended.

• Check for copy paper or pieces of copy paper

remaining in the machine after a paper jam has

been cleared.

Scanning problems

Toner cartridge

produces fewer copies

than expected before

running out of toner.

• Your originals may contain pictures, solids, or

heavy lines. For example, your originals may be

forms, newsletters, books, or other documents

that use more toner.

• The machine may be turned on and off frequently.

• The document cover may be left open while

copies are being made.

Condition Suggested solutions

The scanner does not

work.

• Make sure that you place the document to be

scanned face down on the document glass.

• There may not be enough available memory to

hold the document you want to scan. Try the

Prescan function to see if that works. Try lowering

the scan resolution rate.

• Check that the USB cable is connected properly.

• Make sure that the USB cable is not defective.

Switch the cable with a known good cable. If

necessary, replace the cable.

• Check that the scanner is configured correctly.

Check scan setting in the SmarThru Configuration

or the application you want to use to make

certain that the scanner job is being sent to the

correct port, for example, LPT1.

The unit scans very

slowly.

• Check if the machine is printing received data. If

so, scan the document after the received data

has been printed.

• Graphics are scanned more slowly than text.

• Communication speed slows in scan mode

because of the large amount of memory required

to analyze and reproduce the scanned image. Set

your computer to the ECP printer mode through

BIOS setting. It will help to increase the speed.

For details about how to set BIOS, refer to your

computer User’s Guide.

Troubleshooting

Common windows problems

NOTE

: Refer to Microsoft Windows 98/Me/2000/XP User’s

Guide that came with your PC for further information on

Windows error messages.

Message appears on

your computer

screen:

• “Device can't be

set to the H/W

mode you want.”

• “Port is being used

by another

program.”

•“Port is disabled.”

• “Scanner is busy

receiving or

printing data.

When the current

job is completed,

try again.”

• “Invalid handle.”

• “Scanning has

failed.”

• There may be a copying or printing job in

progress. When that job is complete, try your job

again.

• The Selected port is currently being used. Restart

your computer and try again.

• The printer cable may be improperly connected or

the power may be off.

• The scanner driver is not installed or the

operating environment is not set up properly.

• Ensure that the machine is properly connected

and the power is on, Then restart your computer.

• The USB cable may be improperly connected or

the power may be off.

Condition Suggested solutions

“File in Use” message

appears during

installation.

Exit all software applications. Remove all software

from the StartUp Group, then restart Windows.

Reinstall the printer driver.

“Error Writing to

LPTx” message

appears.

• Ensure that the cables are connected correctly,

the machine is on.

• If bi-directional communication is not turned on

in the driver, it will also cause this message.

“General Protection

Fault”, “Exception

OE”, “Spo ol3 2”, or

“Illegal Operation”

messages appear.

Close all other applications, reboot Windows and try

printing again.

“Fail To Print”, “A

printer timeout error

occurred.” messages

appear.

These messages may appear during printing. Just

keep waiting until the machine finishes printing. If

the message appears in standby mode or after

printing has been completed, check the connection

and/or whether an error has occurred.

Common Linux Problems

Condition Suggested solutions

The machine doesn’t

print.

• Check if the printer driver is installed in your

system. Open MFP configurator and switch to the

Printers tab in Printers configuration window to

look at the list of available printers. Make sure that

your machine is displayed on the list. If not,

please, invoke Add new printer wizard to set up

your device.

• Check if the printer is started. Open Printers

configuration and select your machine on the

printers list. Look at the description in the Selected

printer pane. If its status contains “(stopped)”

string, please, press the

Start

button. After that

normal operation of the printer should be restored.

The “stopped” status might be activated when

some problems in printing occurred. For instance,

this could be an attempt to print document when

MFP port is claimed by a scanning application.

• Check if the MFP port is not busy. Since functional

components of MFP (printer and scanner) share the

same I/O interface (MFP port), the situation of

simultaneous access of different “consumer”

application to the same MFP port is possible. To

avoid possible conflicts, only one of them at a time

is allowed to gain control over the device. The

other “consumer” will encounter “device busy”

response. You should open MFP ports configuration

and select the port assigned to your printer. In the

Selected port pane you can see if the port is

occupied by some other application. If this is the

case, you should wait for completion of the current

job or should press Release port button, if you are

sure that the present owner is not functioning

properly.

• Check if your application has special print option

such as “-oraw”. If “-oraw” is specified in the

command line parameter then remove it to print

properly. For Gimp front-end, select “print” ->

“Setup printer” and edit command line parameter

in the command item.

The machine does

not appear on the

scanners list.

• Check if your machine is attached to your

computer. Make sure that it is connected properly

via the

USB port

and is turned on.

• Check if the scanner driver for your machine is

installed in your system. Open MFP Configurator,

switch to Scanners configuration, then press

Drivers

. Make sure that driver with a name

corresponding to your machine's name is listed in

the window.

Troubleshooting

The machine does

not appear on the

scanners list

(continued).

• Check if the MFP port is not busy. Since functional

components of MFP (printer and scanner) share the

same I/O interface (MFP port), the situation of

simultaneous access of different “consumer”

application to the same MFP port is possible. To

avoid possible conflicts, only one of them at a time

is allowed to gain control over the device. The

other “consumer” will encounter “device busy”

response. This can usually happen while starting

scan procedure, and appropriate message box

appears.

• To identify the source of the problem, you should

open MFP ports configuration and select the port

assigned to your scanner. MFP port's symbol /dev/

mfp0 corresponds to LP:0 designation displayed in

the scanners’ options, /dev/mfp1 relates to LP:1

and so on. USB ports start at /dev/mfp4, so

scanner on USB:0 relates to /dev/mfp4

respectively and so forth sequentially. In the

Selected port pane you can see if the port is

occupied by some other application. If this is the

case, you should wait for completion of the current

job or should press Release port button, if you are

sure that the present port's owner is not

functioning properly.

The machine doesn’t

scan.

• Check if a document is loaded into the machine.

• Check if your machine is connected to the

computer. Make sure if it is connected properly if I/

O error is reported while scanning.

• Check if MFP port is not busy. Since functional

components of MFP (printer and scanner) share the

same I/O interface (MFP port), the situation of

simultaneous access of different “consumer”

application to the same MFP port is possible. To

avoid possible conflicts, only one of them at a time

is allowed to gain control over the device. The

other “consumer” will encounter “device busy”

response. This can usually happen while starting

scan procedure, and appropriate message box will

be displayed.

To identify the source of the problem, you should

open MFP ports configuration and select the port

assigned to your scanner. MFP port’s symbol /dev/

mfp0 corresponds to LP:0 designation displayed in

the scanners’ options, /dev/mfp1 relates to LP:1

and so on. USB ports start at /dev/mfp4, so

scanner on USB:0 relates to /dev/mfp4

respectively and so forth sequentially. In the

Selected port pane you can see if the port is

occupied by some other application. If this is the

case, you should wait for completion of the current

job or should press Release port button, if you are

sure that the present port’s owner is not

functioning properly

Condition Suggested solutions

I can’t print when I

installed both Linux

Print Package (LPP)

and MFP driver on

the same machine

simultaneously.

• Since both Linux Printer Package and MFP driver

make a symbolic link to “lpr” printing command,

which is commonly used on Unix clones, it is not

recommended to use both package on the same

machine.

• If you still want to use both packages

simultaneously, please install the LPP first.

• If you want to uninstall only one of them, please

uninstall both packages and install that one you

want to use again.

• If you don’t want to uninstall MFP driver and install

it again, you may make the necessary symbolic link

yourself. Please, log in as root user and invoke the

following command:

ln -sf /usr/local/bin/samsung/slpr /usr/bin/lpr

Can’t scan via Gimp

Front-end.

• Check if Gimp Front-end has “Xsane:Device

dialog.” on the “Acquire” menu. If not, you should

install Xsane plug-in for Gimp on the your

computer. You can find Xsane plug-in package for

Gimp on Linux distribution CD or Gimp home page.

For the detail information, refer to the Help for

Linux distribution CD or Gimp Front-end

application.

If you wish to use other kind of scan application,

refer to the Help for application.

I encounter error

“Unable to open MFP

port device file!”

when printing a

document.

Please avoid changing print job parameters (via SLPR

utility, for example) while a print job is in progress.

Known versions of CUPS server break the print job

whenever print options are changed and then try to

restart the job from the beginning. Since Linux MFP

driver locks MFP port while printing, the abrupt

termination of the driver keeps the port locked and

therefore unavailable for subsequent print jobs. If

this situation occurred, please, try to release the MFP

port.

Condition Suggested solutions

Troubleshooting

Common macintosh problems

Problems in printer setup utility

Condition Suggested solutions

There is described

"driver not

installed" at Product

List Window after

you click Add and

Select USB.

• Software is not installed correctly. Reinstall the

software. See

Software Section

• Make sure that you are using a high-quality cable.

Your product not

listed at Product

List Window after

you click Add and

Select USB.

• Make sure that the cables are connected correctly

and the machine is turned on.

• Check if “Ready” appears on the display of the

control panel. If not, clear the problem depending

on the error message; see “Understanding display

messages” on page 9.4.

• Make sure that the correct printer driver has been

selected at Product List Window after you click Add

and Select USB.

Samsung Electronics Co SCX4200 Multi Function Printer User Manual 4200 EN

Samsung Electronics Co Ltd Multi Function Printer 4200 EN

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