Samsung Electronics Co SF565PR Multi Function Printer User Manual 565P

Samsung Electronics Co Ltd Multi Function Printer 565P

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1. Users Manual 1
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Users Manual 2

FAXING6.4Auto Reduction When receiving a document as long as or longer than the paper loaded in the paper tray, the machine can reduce the size of the document to fit the size of paper loaded in the machine. Select On if you want to automatically reduce an incoming page. With this feature set to Off, the machine cannot reduce the document to fit onto one page, the document is divided and printed in actual size on two or more pages.Discard Size When receiving a document as long as longer than the paper installed in your machine, you can set the machine to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size.When the document is within the margin and the Auto Reduction feature is turned on, the machine reduces the document to fit it onto the appropriate sized paper and discard does not occur. If the Auto Reduction feature is turned off or fails, the data within the margin will be discarded. Settings range from 0 to 30 mm.Receive CodeThe Receive Code allows you to initiate fax reception from an extension phone plugged into the EXT jack on the back of the machine. If you pick up the extension phone and hear fax tones, enter the Receive Code. The Receive Code is preset to 9 at the factory. Settings range from 0 to 9. See page 6.13 for more information about using the code.DRPD Mode You can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature which enables a user to use a single telephone line to answer several different telephone numbers. In this menu, you can set the machine to recognize the ring patterns to answer. See page 6.13Option Description

FAXING6.56Sending a FaxLoading a Document1Pull the document input support all the way out. Fold out the extender, if necessary.2Load the documents up to 20 pages face down into the ADF and adjust the document guides to the document size.For detailed guidelines for preparing an original document, see page 4.2.3Adjust the document resolution, referring to page 6.6.

FAXING6.6Adjusting the Document ResolutionThe default document settings produce good results when setting typical text based documents.However, if you send documents that are of a poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.1Press Resolution on the control panel.2By pressing Resolution or the scroll button (W or X), you can choose from Standard, Fine, Super Fine and Photo.The document types recommended for the resolution settings are described in the following table below:NOTES:• For the memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine. • When your machine is set to Super Fine resolution and the remote fax machine does not support the Super Fine resolution, the machine transmits using the highest resolution mode supported by the remote fax machine.ModeRecommended for:Standard Documents with normal-sized characters.Fine Documents containing small characters or thin lines or documents printed using a dot-matrix printer.Super Fine Documents containing extremely fine detail. Super Fine mode is enabled only if the remote machine also supports the Super Fine resolution. See the notes below.Photo Documents containing shades of gray or photographs.

FAXING6.76Sending a Fax Automatically1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Enter the remote fax phone number using the number keypad.You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 6.9.4Press Start Copy/Fax.The document is scanned into memory, the number is then dialed and the documents sent when the remote machine is ready.NOTE: When you want to cancel the fax job, press Stop/Clearat any time while sending the fax.

FAXING6.8Sending a Fax Manually1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press On Hook Dial or lift the handset. You hear a dial tone.4Enter the remote fax machine’s fax number using the number keypad.You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 6.9.5When you hear a high-pitched fax signal from the remote fax machine, press Start Copy/Fax.NOTE: When you want to cancel the fax job, press Stop/Clear at any time while sending the fax.Redialing the Last NumberTo redial the last number you dialed:Press Redial/Pause.If a document is loaded in the ADF, the machine automatically begins to send.

FAXING6.96Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode. When something goes wrong while sending your fax, an error message appears on the display. For a listing of error messages and their meanings, see page 9.8. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. For further details, see the MSG Confirm item on page 6.3.Automatic RedialingWhen the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes up to seven times by the factory default settings.When the display shows “Retry Redial ?,” press Enter to redial the number without waiting. To cancel the automatic redialing, press Stop/Clear.To change the time interval between redials and the number of redial attempts. See page 6.3.

FAXING6.10Receiving a FaxAbout Receiving Modes•In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode. •In Tel mode, you can receive a fax by picking up the handset or pressing On Hook Dial (you can hear voice or fax tone from the remote machine) and then pressing Start Copy/Fax on the control panel of your machine. You can also pick up the handset of the extension phone and then press the remote receive code; see page 6.13.•In Ans/Fax mode, the answering machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode. •In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. For further details. See page 6.13The current receiving mode displays when the machine is in Standby mode.When the memory is full, the receiving mode automatically switches to Tel. NOTES:•To use Ans/Fax mode, connect an answering machine to the EXT jack on the back of your machine. see page 1.15. • If you do not want other people to view your received documents, you can use Secure Receiving mode. In this mode, all of the received faxes are stored in the memory. For further details, see page 6.29.

FAXING6.116Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4- or Legal-sized plain paper. For details about loading paper and setting the paper size in the tray, see page 1.12 and page 1.36.Receiving Automatically in Fax Mode Your machine is preset to Fax mode at the factory. If you have changed the receiving mode, take the following steps to receive faxes automatically:1Press Receive Mode.2Press and hold Receive Mode until “Fax” displays on the bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.3When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax. To change the number of rings, see page 6.3.Receiving Manually in Tel Mode You can answer calls using the handset or the On Hook Dialbutton.1Press Receive Mode.2Press and hold Receive Mode until “Tel” displays on the bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.

FAXING6.123When you receive a fax call, pick up the handset or press On Hook Dial.You can hear a fax tone or voice from the remote machine.4Press Start Copy/Fax to receive the fax.The machine begins receiving a fax and returns to Standby Mode when the reception is completed.Receiving Automatically in Ans/Fax Mode For using this mode, you must attach an answering machine to the EXT jack on the back of your machine. See page 1.16.1Press Receive Mode.2Press and hold Receive Mode until “Ans/Fax” displays on the bottom line. You may have to repeat this action once or twice, depending on the mode you’re in.3When you receive a call, the answering machine answers.If the caller leaves a message, the answering machine stores the message as it would normally. If your machine hears a fax tone on the line, it automatically starts to receive the fax.NOTES:• When you have set your machine to Ans/Fax mode and your answering machine is switched off or no answering machine is connected to the EXT jack, your machine automatically goes into Fax mode after a predefined number of rings. • If your answering machine has a “user-selectable ring counter,” set it to answer incoming calls within 1 ring. • If you are in Tel mode, which is receiving faxes manually, when the answering machine is connected to your machine, you must switch off the answering machine, or the outgoing message from the answering machine will interrupt your phone conversation.

FAXING6.136Receiving Manually Using an Extension TelephoneYou can receive a fax from someone you are talking to on the extension telephone without going to the fax machine.When you receive a call on the extension phone and hear fax tones, press the keys 9 on the extension telephone. The machine receives the document.Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing 9 once again.9 is the remote receive code preset at the factory. The first and the last asterisks are fixed, but you can change the middle number to whatever you choose. For details about changing the code, see page 6.4.Receiving Faxes Using the DRPD Mode“Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone.Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the FAX machine. Unless you change it, this ringing pattern will continue to be recognised and answered as a FAX call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time.Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need another telephone line at your location, or someone available to dial your FAX number from outside.

FAXING6.14To set up the DRPD mode:1Press Menu until “Fax Setup” appears on the top line of the display.The first available menu item, “Receive Mode,” displays on the bottom line.2Press the scroll button (W or X) until you see “DRPD Mode” on the bottom line and press Enter.3When “Set” displays on the bottom line, press Enter. The LCD displays ‘[Waiting Ring].” 4Call your fax number from another telephone. It is not necessary to place the call from a fax machine. 5When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.When the machine completes learning, the LCD displays “End DRPD [Setup]”.If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from Step 3.6To return to Standby Mode, press Stop/Clear.When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to DRPD.NOTES:• DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.• After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.:Receiving Faxes in the MemorySince your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in the memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.

FAXING6.156Automatic DialingOne-touch DialingThe 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with a touch of a button.Storing a Number for One-touch Dialing1Press and hold one of the one-touch dial buttons for about 2 seconds.The display asks you to enter the fax number. “T” signifies that you are assigning a one-touch dial button.If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another one-touch button, press Stop/Clear.2Enter the number you want to store using the number keypad and press Enter.To insert a pause between numbers, press Redial/Pause.A symbol “-” appears on the display.If you make a mistake while entering a number, press the W button and re-enter the correct number.3To assign a name to the number, enter the name you want. For details about entering characters, see page 1.32.If you do not want to assign a name, skip this step.4Press Enter when the name appears correctly or without entering a name.5To store more numbers, press a one-touch button and repeat steps 2 through 4.ORTo return to Standby mode, press Stop/Clear.

FAXING6.16Sending a Fax using a One-touch Number1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press the one-touch button where you stored a number.The document scans into the memory.4The machine dials the fax number stored in the one-touch dial location and the document is sent when the remote fax machine answers.Speed DialingYou can store up to 80 frequently-dialed numbers in one or two-digit speed dial locations (0-79).Storing a Number for Speed Dialing1Press Phone Book on the control panel. 2Press Phone Book or the scroll button (W or X) to display “Store & Edit” on the bottom line of the display. Press Enter.3Press Enter when “Speed Dials” appears on the display.The display prompts you to enter a location number, showing the first available number. 4Enter a one or two-digit speed dial number between 0 and 79, using the number keypad or scroll button (W or X) and press Enter.If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another speed-dial number, press Upper Level.

FAXING6.1765Enter the number you want to store using the number keypad and press Enter.To insert a pause between numbers, press Redial/Pause.A symbol “-” appears on the display.6To assign a name to the number, enter the name you want. For details about entering characters, see page 1.32.ORIf you do not want to assign a name, skip this step.7Press Enter when the name appears correctly or without entering a name.8To store more fax numbers, repeat steps 4 through 7. ORTo return to Standby mode, press Stop/Clear.Sending a Fax using a Speed Number1Feed the document(s) face up into the ADF. For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Enter the speed dial number.• For a one-digit speed dial number, press and hold the appropriate digit button.• For a two-digit speed dial number, press the first digit button and hold the last digit button.The corresponding entry’s name briefly displays.4The document scans into the memory. The fax number stored in the speed dial location is automatically dialed. The document is sent when the remote fax machine answers.

FAXING6.18Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group. Setting a Group Dial Number1Press Phone Book on the control panel. 2Press Phone Book or the scroll button (W or X) to display “Store & Edit” on the bottom line of the display. Press Enter.3Press the scroll button (W or X) to display “Group Dials” on the bottom line and press Enter.4Press Enter when “New” displays on the bottom line.The display prompts you to enter a location number, showing the first available number. 5Enter a group number between 0 and 79 using the number keypad or scroll button (W or X) and press Enter.6Press a one-touch dial button, or enter a one or two-digit speed number you want to include in the group and press Enter.7When the display confirms the number to be added to the group, press Enter.8Repeat steps 6 and 7 to enter other one-touch dial or speed dial numbers into the group. 9Press Upper Level when you have entered all of the numbers. The display prompts you to enter a group ID.

FAXING6.19610To assign a name to the group, enter the name.ORIf you do not want to assign a name, skip this step. 11Press Enter when the name appears correctly or without entering a name.12If you want to assign another group, press Enter and repeat from step 5.ORTo return to Standby mode, press Stop/Clear.NOTE: You cannot include one group dial number in another group dial number.Editing Group Dial NumbersYou can delete a specific speed dial number from a selected group or add a new number to the selected group.1Press Phone Book on the control panel. 2Press Phone Book or the scroll button (W or X) to display “Store & Edit” on the bottom line of the display. Press Enter.3Press the scroll button (W or X) to display “Group Dials” on the bottom line and press Enter.4Press the scroll button (W or X) to display “Edit” on the bottom line and press Enter.5Enter the group number you want to edit and press Enter.6Press a one-touch dial button to enter a speed dial number you want to add or delete.7When you enter the specific number in the group, the display shows “Delete?.”When you enter a new number, the display shows “Add?.”8Press Enter to add or delete the number.9To change the group name, press Upper Level.

FAXING6.2010Enter a new group name and press Enter.11If you want to edit another group, press Enter and repeat from step 5.ORTo return to Standby mode, press Stop/Clear.Sending a Fax Using Group Dialing (Multi-address Transmission)You can use group dialing for Broadcasting or Delayed transmissions.Follow the procedure of the operation (Broadcasting transmission; see page 6.22, Delayed transmission; see page 6.23, Priority transmissionpage 6.25, Delayed RX Polling transmissionpage 6.26). When you come to a step in which the display asks you to enter the remote fax number:• For a one-digit group number, press and hold the appropriate digit button.• For a two-digit group number, press the first digit button and hold the last digit button.You can use only one group number for one operation. Then continue the procedure to complete the operation. Your machine automatically scans the document loaded in the ADF and then dials each of the numbers included in the group. Searching for a Number in the MemoryThere are two ways to search for a number in the memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number. Searching Sequentially through the Memory1Press Phone Book.2Press Enter when “Search&Dial” appears on the display.

FAXING6.2163Press the scroll button (W or X) to scroll through the memory until the name and number you want to dial display. You can search upwards or downwards through the entire memory in alphabetical order, from A to Z.While searching through the machine’s memory, you can see that each entry is preceded by one of three letters; “T” for one-touch dial, “S” for speed dial or “G” for group dial number. These letters tell you how the number is stored. 4When the name and/or the number you want displays, press Start Copy/Fax or Enter to dial. Searching with a Particular First Letter1Press Phone Book.2Press Enter when “Search&Dial” appears on the display.3Press the button labeled with the letter you want to search for. A name beginning with the letter displays.For example, if you want to find the name “MOBILE,” press the6 button, which is labeled with “MNO.”4Press the scroll button (W or X) to display the next name.5When the name and/or the number you want displays, press Start Copy/Fax or Enter to dial.Printing a Phonebook ListYou can check your automatic dial setting by printing a Phonebook list.1Press Phone Book.2Press Phone Book or the scroll button (W or X) until “Print” appears on the bottom line and press Enter.A list showing your one-touch dial, speed dial and group dial entries prints out.

FAXING6.22Other Ways to FaxSending Broadcasting FaxesUsing the Broadcasting button on the control panel, you can use the broadcasting fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in the memory and sent to a remote station. After transmission, the documents are automatically erased from the memory.1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press Broadcasting on the control panel.4Enter the number of the remote machine using the number keypad.You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 6.15.5Press Enter to confirm the number. The display asks you to enter another fax number to send the document.NOTE: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.6To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.Note that you cannot use group dial numbers for another fax number.

FAXING6.2367When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt.The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.The machine begins sending the document in order of the numbers you entered.Sending a Delayed FaxYou can set your machine to send a fax at a later time when you will not be present. 1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press Menu until “Fax Feature” appears on the top line of the display. The first available menu item, “DelayFax,” displays on the bottom line.4Press Enter.5Enter the number of the remote machine using the number keypad.You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 6.15.6Press Enter to confirm the number on the display. The display asks you to enter another fax number to send the document.NOTE: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.

FAXING6.247To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.Note that you cannot use group dial numbers for another fax number.8When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt.The display asks you to enter a name. 9To assign a name to the transmission, enter the name. If not, skip this step.For details on how to enter the name using the number keypad, see page 1.32.10Press Enter.The display shows the current time and asks you to enter the starting time when the fax is to be sent. 11Enter the time using the number keypad.To select “AM” or “PM” for 12-hour format, press the or button or any number button.If you set a time earlier than the current time, the document will be sent at that time on the following day. 12Press Enter when the starting time displays correctly.The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.The machine returns to Standby mode. The display reminds you that you are in Standby mode and that a delayed fax is set.NOTE: If you want to cancel the delayed transmission, see “Canceling a Scheduled Fax” on page 6.28.

FAXING6.256Sending a Priority FaxUsing the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press Menu until “Fax Feature” appears on the top line of the display. 4Press the scroll button (W or X) to display “Priority Fax” on the bottom line and press Enter.5Enter the number of the remote machine using the number keypad.To enter the number, you can use one-touch keypad or speed dial or group dial numbers. For details, see page 6.15.6Press Enter to confirm the number. The display asks you to enter a name. 7To assign a name to the transmission, enter the name. If not, skip this step.For details on how to enter a name using the number keypad, see page 1.32.8Press Enter.The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.The machine shows the number being dialed and begins sending the document.

FAXING6.26Polling a Remote MachinePolling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding it and requests that the document be sent. In other words, it “polls” the machine holding the original document.You can set the machine to automatically receive documents from the unattended remote fax machine at any time. This feature permits unattended polling in the evening hours when telephone rates are lower.NOTE: The machine must be ready for polling.1Press Menu until “Fax Feature” appears on the top line of the display. 2Press the scroll button (W or X) to display “Delay Rx Poll” on the bottom line and press Enter.3Enter the number of the remote machine to be polled using the number keypad.To enter the number, you can use a one-touch keypad or speed dial number. For details, see page 6.15.4Press Enter to confirm the number on the display. The display asks you to enter another fax number.NOTE: The Another No. prompt does not appear if you have added numbers for another broadcasting or delay fax job. You must wait until the job is completed.5To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.Note that you cannot use group dial numbers for another fax number.6When you finish entering fax numbers, press 2 to select “No” at a Another No. prompt.7Enter the time using the number keypad.

FAXING6.276To select “AM” or “PM” for 12-hour format, press the or button or any number button.If you set a time earlier than the current time, your machine will poll at that time on the following day.8When the remote machine is secured with a 4-digit poll code, enter the correct code and press Enter.If not, press Enter to accept “0000” which represents no code, or enter 0000.9Press Enter when the starting time displays correctly.At the specified time, the machine will dial the numbers in the order you entered and receive documents from the remote machines.Adding Documents to a Scheduled FaxYou can add documents to the delayed transmission previously reserved in your machine’s memory.1Load the document(s) face down into the ADF.For details about loading a document, see page 6.5.2Adjust the document resolution to suit your fax needs. See page 6.6.If you need to change the darkness, see page 6.3.3Press Menu until “Fax Feature” appears on the top line of the display. 4Press the scroll button (W or X) to display “Add Page” on the bottom line and press Enter.The display shows the last job reserved in the memory.

FAXING6.285Press the scroll button (W or X) until you see the fax job to which you want to add documents and press Enter.The machine automatically stores the documents in the memory, and the display shows the memory capacity and the number of pages. After storing, the machine displays the numbers of total pages and added pages and then returns to Standby mode.Canceling a Scheduled Fax1Press Menu until “Fax Feature” appears on the top line of the display. 2Press the scroll button (W or X) to display “Cancel Job” and press Enter. The display shows the last job reserved in the memory.3Press the scroll button (W or X) until you see the fax job you want to cancel, and press Enter.4When the display confirms your selection, press 1 to select “Yes.” The selected job is canceled and the machine returns to Standby mode.To cancel your selection, press 2 to select “No.”

FAXING6.296Additional FeaturesUsing Secure Receiving ModeYou may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing out all of the received faxes when the machine is unattended. In Secure Receiving mode, all of the incoming faxes go into the memory. When the mode turns off, any faxes stored are printed.To turn Secure Receiving mode on:1Press Menu until “Advanced Fax” appears on the top line of the display.2Press the scroll button (W or X) until “Secure Receive” appears on the bottom line and press Enter.3Press the scroll button (W or X) to display “On” on the bottom line and press Enter.4Enter a four-digit passcode you want to use and press Enter.NOTE: You can activate Secure Receiving mode without setting a passcode, but cannot protect your faxes.5Re-enter the passcode to confirm it and press Enter.6To return to Standby mode, press Stop/Clear.When a fax is received in Secure Receiving mode, your machine stores it into the memory and displays “Secure Receive” to let you know that there is a fax stored.

FAXING6.30To print received documents:1Access the Secure Receive menu by following steps 1 and 2 on page 6.29.2Press the scroll button (W or X) to display “Print” on the bottom line and press Enter.3Enter the four-digit passcode and press Enter.The machine prints all of the faxes stored in the memory. To turn Secure Receiving mode off:1Access the Secure Receive menu by following steps 1 and 2 on page 6.29.2Press the scroll button (W or X) to display “Off” on the bottom line and press Enter.3Enter the four-digit passcode and press Enter.The mode is deactivated and the machine prints all of the faxes stored in the memory.4To return to Standby mode, press Stop/Clear.

FAXING6.316Printing ReportsYour machine can print reports containing useful information. The following reports are available: Phonebook ListThis list shows all of the numbers currently stored in the machine’s memory as speed dial and group dial numbers. You can print this Phonebook list using the Phone Book button; see page 6.21.Sent Fax ReportThis report shows information of the faxes you recently sent. Received Fax ReportThis report shows information of the faxes you recently received. System Data ListThis list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings. Scheduled Job Information This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation. Message ConfirmationThis report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results.You can set up your machine to automatically print the message confirmation report after each fax job. See page 6.3.

FAXING6.32Junk Fax Number ListThis list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu; see page 6.34. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers are blocked.This feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID.Multi-communication ReportThis report is printed automatically after sending documents from more than one location. Power Failure ReportThis report is printed out automatically when power is restored after a power failure, if there occurs any data loss due to the power failure. NOTE: The lists you have set to print out automatically don’t print out when there is no paper loaded or a paper jam has occurred.Printing a Report1Press Menu until “Reports” appears on the top line of the display. The first available menu item, “Phone Book” displays on the bottom line.2Press the scroll button (W or X) to display the report or list you want to print on the bottom line.• Phone Book: Phonebook list• Sent Report: Sent fax report• RCV Report: Received fax report• System Data: System data list• Scheduled Jobs: Scheduled job information • MSG Confirm: Message confirmation• Junk Fax List: Junk fax number list3Press Enter.The selected information prints out.

FAXING6.336Using Advanced Fax SettingsYour machine has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data list. For details about printing the list, see page 6.31Changing Setting Options1Press Menu until “Advanced Fax” appears on the top line of the display. The first available menu item, “Send Forward,” displays on the bottom line.2Press the scroll button (W or X) until you see the desired menu item on the bottom line and press Enter.3When the option you want appears on the display, choose a status by pressing the scroll button (W or X) or enter a value using the number keypad.4Press Enter to save the selection.5You can exit from Setup mode at any time by pressing Stop/Clear.

FAXING6.34Advanced Fax Setting OptionsOption DescriptionSend Forward You can set the machine to always forward all of the outgoing faxes to a specified destination, in addition to the fax numbers you entered.Select Off to turn this feature off.Select On to turn this feature on. You can set the number of the remote fax machine to which faxes are forwarded. RCV Forward You can set your machine to forward incoming faxes to another fax number during a specified period of time. When a fax arrives at your machine, it is stored in the memory. Then, the machine dials the fax number that you have specified and sends the fax.Select Off to turn this feature off.Select On to turn this feature on. You can set the fax number to which faxes are forwarded. Then, you can enter the starting time and/or the ending time. The Print Local Copy option allows you to set the machine to print the fax, if fax forwarding is completed without any error.Toll Save You can set your machine to store your faxes into the memory and send them at the specified toll-saving time. For details about Toll Save mode, see page 1.39.Select Off to turn this feature off.Select On to turn this feature on. You can set the starting time and/or the ending time for Toll Save mode.Junk Fax Setup Using the Junk Fax Barrier feature, the system will not accept faxes sent from remote stations of which there machine ID’s are stored in the memory as junk fax numbers. This feature is useful for blocking any unwanted faxes.Select Off to turn the feature off. Anybody can send you a fax.Select On to turn the feature on. You can set up to 10 fax numbers as junk fax numbers using the Set option. This feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID. After storing numbers, you do not receive any faxes from the registered stations. To delete all the junk fax numbers, use the All Delete option.

FAXING6.356Secure ReceiveYou can keep your received faxes from being accessed by unauthorized people. For further details about setting this mode, see page 6.29.Prefix Dial No You can set a prefix dial number of up to five digits. This number dials before any automatic dial number is started. It is useful for accessing the PABX exchange.Stamp RCV Name This option allows the machine to automatically print the page number, and the date and time of the reception at the bottom of each page of a received document.Select Off to turn this feature off.Select On to turn this feature on.ECM Mode (Error Correction Mode)Error Correction Mode helps with poor line quality and makes sure any fax you send are sent smoothly to any other ECM-equipped fax machine. If the line quality is poor, it takes more time to send a fax when you are using the ECM mode.Select Off to turn this feature off.Select Onto turn this feature on.Option Description

FAXING6.36Using the Remote Control PanelUsing the Remote Control Panel, you can create and edit Phonebook entries or update the firmware program of your machine on the desktop of your computer. When you install the Samsungg software, the Remote Control Panel program is automatically installed. For information about installing the Samsung software, see page 1.19.To open the Remote Control Panel:1Start Windows.2From the Start menu, select Programs.3Select Samsung MFP 560 Series and then Remote Control Panel.The Remote Control Panel program opens.4The Remote Control Panel window provides the two tabs; Phonebook and Firmware Update.To exit, click the Exit button at the bottom of each tab.For further details, click the Help button at the bottom of each tab.

FAXING6.376The Phonebook TabClick the Phone Book tab to create and edit Phonebook entries.When you click Group Dial, the following window opens.Reads the Phonebook entries from the machine to the Remote Control Panel.Downloads the Phonebook entries from the Remote Control Panel to the machine.Shows Phonebook entriesDeletes all Phonebook entries.Allows you toedit the selectedPhonebook entryin a separateEdit window.Allows you to set up group dial numbers. See below.Deletes the selectedPhonebook entry.Shows the Phonebook entries you can include in the group. After selecting a number, click Add to move it to the Included numbers list.Enter a name forthe group.Shows the numbersincluded in the group.To r emo ve a nu mber,select it and clickRemove.Click to save the group dial number after adding or removing numbers for the group.

FAXING6.38The Firmware Update TabClick the Firmware Update tab to update the firmware of your machine. This feature should be used by an authorized technician. Please consult with the purchase point.

7USING YOUR PRINTER INLINUXThis chapter gives you information about how to use your machine in the Linux system.This chapter includes:• Getting Started• Installing the MFP Driver• Using the MFP Configurator• Configuring Printer Properties• Printing a Document•Scanning a Document

USING YOUR PRINTER IN LINUX7.2Getting StartedThe supplied CD-ROM provides you with Samsung’s MFP driver package for using your machine with a Linux computer.Samsung’s MFP driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your machine and further processing of the scanned documents.After the driver is installed on your Linux system, the driver package allows you to monitor a number of MFP devices via USB simultaneously. The acquired documents can then be edited, printed on the same local MFP or network printers, sent by e-mail, uploaded to a FTP site or transferred to an external OCR system.The MFP driver package is supplied with a smart and flexible installation program. You don't need to search for additional components that might be necessary for the MFP software: all required packages will be carried onto your system and installed automatically; this is possible on a wide set of the most popular Linux clones.

USING YOUR PRINTER IN LINUX7.37Installing the MFP DriverSystem RequirementsSupported OS• Redhat 7.1 and above• Linux Mandrake 8.0 and above• SuSE 7.1 and above• Caldera OpenLinux 3.1 and above• Turbo Linux 7.0 and above• Slackware 8.1 and aboveRecommended Hardware Requirements• Pentium II or higher• RAM 256 MB or higher• HDD 1 GB or higherNOTES:• It’s also necessary to claim swap partition of 200MB or larger for working with large scanned images.• The Linux scanner driver supports the optional resolution at maximum. see “Scanner and Copier Specifications” on page A.3.Software• Linux Kernel 2.4 or higher• Glibc 2.2 or higher•CUPS• SANE 1.4 or higher

USING YOUR PRINTER IN LINUX7.4Installing the MFP Driver1Make sure that you connect your machine to your computer. Turn both the computer and the machine on.2When the Administrator Login window appears, type in rootin the Login field and enter the system password.NOTE: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator.3Insert the printer software CD-ROM. The CD-ROM will automatically run.If the CD-ROM does not automatically run, click the icon at the bottom of the desktop. When the Terminal screen appears, type in:[root@localhost root]#cd /mnt/cdrom/Linux[root@localhost root]#./install.shNOTE: The installation program runs automatically if you have an autorun software package installed and configured.4Click Install.5When the welcome screen appears, click Next.

USING YOUR PRINTER IN LINUX7.576When the installation is completed, click Finish.The installation program has added the MFP Configurator desktop icon and Samsung MFP group to the system menu for your convenience. If you have any difficulties, consult the on-line help that is available through your system menu or can otherwise be called from the driver package windows applications, such as MFP Configurator or Image Editor.Uninstalling the MFP Driver1From the Startup Menu icon ( ) at the bottom of the desktop, select Samsung MFP and select Samsung MFP 560 Series Uninstall.2Click Next.3Click Finish.

USING YOUR PRINTER IN LINUX7.6Using the MFP ConfiguratorMFP Configurator is a tool primarily intended for configuring MFP devices. Since an MFP device combines the printer and scanner, the MFP Configurator provides options logically grouped for printer and scanner functions. There is also a special MFP port option responsible for the regulation of access to an MFP printer and scanner via a single I/O channel.After installing the MFP driver (see page 7.3), the MFP Configurator icon will automatically be created on your desktop.Opening the MFP Configurator1Double-click MFP Configurator on the desktop.You can also click the Startup Menu icon and select Samsung MFP and then MFP Configurator.2Press each button on the Modules pane to switch to the corresponding configuration window.You can use the on-line help by clicking Help.3After changing the configurations, click Exit to close the MFP Configurator.Printers ConfigurationbuttonScanners ConfigurationbuttonMFP Ports Configurationbutton

USING YOUR PRINTER IN LINUX7.77Printers ConfigurationPrinters Configuration has the two tabs; Printers and Classes.Printers TabYou can see the current system’s printer configuration by clicking on the printer icon button on the left side of MFP Configurator window.You can use the following printer control buttons:•Refresh: renews the available printers list.•Add Printer: allows you to add a new printer.•Remove Printer: removes the selected printer.•Set as Default: sets the current printer as a default printer.•Stop/Start: stops/starts the printer.•Test: allows you to print a test page to check if the machine is working properly.•Properties: allows you to view and change the printer properties. For details, see page 7.10.Shows all of the installed printer.Switches to Printerconfiguration.Shows the status,model name andURI of your printer.Printer control buttons. See below.

USING YOUR PRINTER IN LINUX7.8Classes TabThe Classes tab shows the list of the available printer classes.Scanners ConfigurationIn this window, you can monitor activity of scanner devices, view the list of installed Samsung MFP devices, change device properties, and scan images.Shows all of theprinter classes.Shows the status of the class and the number of printers in the class.Renews the classes list.Allows you to add a new printer class.Removes the selected printer class.Allows you to monitor the activity of the scan drivers.Allows you to change the scan properties and scan a document. See page 7.13.Shows all of the installed scanners.Switches toScannersconfiguration.Shows the vendor, model name and type of your scanner.

USING YOUR PRINTER IN LINUX7.97MFP Ports ConfigurationIn this window, you can view the list of available MFP ports, check the status of each port and release a port that is stalled in busy state when its owner is terminated for any reason.Sharing Ports Between Printers and ScannersYour machine may be connected to a host computer via the USB port. Since the MFP device contains more than one device (printer and scanner), it is necessary to organize proper access of “consumer” applications to these devices via the single I/O port.The Samsung MFP driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers address their devices via so-called MFP ports. The current status of any MFP port can be viewed via the MFP Ports Configuration. The port sharing prevents you from accessing one functional block of the MFP device, while another block is in use.When you install a new MFP printer onto your system, it is strongly recommended you do this with the assistance of an MFP Configurator. In this case you will be asked to choose I/O port for the new device. This choice will provide the most suitable configuration for MFP’s functionality. For MFP scanners I/O ports are being chosen by scanner drivers automatically, so proper settings are applied by default.Releases the selectedport.Renews the available ports list.Shows all of the available ports.Switches toMPF portsconfiguration.Shows the port type,device connected tothe port and status

USING YOUR PRINTER IN LINUX7.10Configuring Printer PropertiesUsing the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer.1Open the MFP Configurator.If necessary, switch to Printers configuration.2Select your machine on the available printers list and click Properties.3The Printer Properties window opens.The following five tabs display at the top of the window:•General: allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration.•Connection: allows you to view or select another port.•Driver: allows you to view or select another printer driver. By clicking Options, you can set the default device options.•Jobs: shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list.•Classes: shows the class that your printer is in. Click Add to Class to add your printer to a specific class or click Remove from Class to remove the printer from the selected class.4Click OK to apply the changes and close the Printer Properties Window.

USING YOUR PRINTER IN LINUX7.117Printing a DocumentPrinting from ApplicationsThere are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System(CUPS). You can print on your machine from any such application.1From the application you are using, select Print from the File menu.2Select Print directly using lpr.3In the Samsung LPR window, select the model name of your machine from the Printer list and click Properties.4Change the printer and print job properties.Click

USING YOUR PRINTER IN LINUX7.12The following four tabs display at the top of the window.•General - allows you to change the paper size, the paper type and the orientation of the documents, enables the duplex feature, adds start and end banners and changes the number of pages per sheet.•Text - allows you to specify the page margins and set the text options, such as spacing or colums.•Graphics - allows you to set image options that are used when printing images/files, such as color options, image size or image position.•Device: allows you to set the print resolution, paper source and destination.5Click OK to apply the changes and close the sf565p Properties window. 6Click OK in the Samsung LPR window to start printing.7The Printing window appears to allow you to monitor the status of your print job.To abort the current job, click Cancel.Printing FilesYou can print many different types of files on the Samsung MFP device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the drivers package replaces the standard lpr tool by a much more user-friendly Samsung LPR program.To print any document file:1Type lpr <file_name> from the Linux shell command line and press Enter. The Samsung LPR window appears.When you type only lpr and press Enter, the Select file(s) to print window appears first. Just select any files you want to print and click Open.2In the Samsung LPR window, select your printer from the list, and change the printer and print job properties.For details about the properties window, see page 7.11.3Click OK to start printing.

USING YOUR PRINTER IN LINUX7.137Scanning a DocumentYou can scan a document using the MFP Configurator window.1Double-click the MFP Configurator on your desktop.2Click the button to switch to Scanners Configuration.3Select the scanner on the list. When you have only one MFP device and it is connected to the computer and turned on, your scanner appears on the list and is automatically selected.If you have two or more scanners attached to your computer, you can select any scanner to work at any time. For example, while acquisition is in progress on the first scanner, you may select the second scanner, set the device options and start the image acquisition simultaneously.NOTE: The scanner name shown in Scanners configuration can be different from the device name.4Click Properties.Click your scanner.

USING YOUR PRINTER IN LINUX7.145Load the document(s) to be scanned face down into the ADF (Automatic Document Feeder) and adjust the document guides.For detailed guidelines for preparing an original document, see page 4.2.6Click Preview in the Scanner Properties window.The document is scanned and the image preview appears in the Preview Pane.Drag the pointer to set the image area to be scanned.

USING YOUR PRINTER IN LINUX7.1577Change the scan options in the Image Quality and Scan Area sections.•Image Quality: allows you to select the color composition and the scan resolution for the image.•Scan Area: allows you to select the page size. The Advanced button enables you to set the page size manually.If you want to use one of the preset scan option settings, select from the Job Type drop-down list. For details about the preset Job Type settings, see page 7.16.You can restore the default setting for the scan options by clicking Default.8When you have finished, press Scan to start scanning.The status bar appears on the bottom left of the window to show you the scanning progress. To cancel scanning, press Cancel.9The scanned image appears in the new Image Editor window.If you want to edit the scanned image, use the toolbar. For further details about editing the image, see page 7.17.10When you are finished, click Save on the toolbar.11Select the file directory where you want to save the image and enter the file name. 12Click Save.

USING YOUR PRINTER IN LINUX7.16Using Preset Job Type SettingsYou can save your scan option settings to retrieve for a later scanning.To save a new Job Type setting:1Change the options from the Scanner Properties window.2Click Save As.3Enter the name for your setting.4Click OK.Your setting is added to the Saved Settings drop-down list.To save a Job Type setting for the next scan job:1Select the setting you want to use from the Job Type drop-down list.2Click Save.The next time you open the Scanner Properties window, the saved setting is automatically selected for the scan job.To delete a Job Type setting:1Select the setting you want to delete from the Job Type drop-down list.2Click Delete.The setting is deleted from the list.

USING YOUR PRINTER IN LINUX7.177Using the Image EditorThe Image Editor window provides you with menu commands and tools to edit your scanned image.You can use the following tools to edit the image:Use these tools to edit the image.Tools FunctionSaves the image.Cancels your last action.Restores the action you canceled.Allows you to scroll through the image.Crops the selected image area.Zooms the image out.Zooms the image in.

USING YOUR PRINTER IN LINUX7.18For further details about the Image Editor program, refer to the on-line help.Allows you to scale the image size; you can enter the size manually, or set the rate to scale porportionally, vertically or horizontally.Allows you to rotate the image; you can select the number of degrees from the drop-down list.Allows you to flip the image vertically or horizontally. Allows you to adjust the brightness or contrast of the image, or to invert the image.Shows the properties of the image.Tools Function

8MAINTENANCEThis chapter provides information for maintaining your machine and the toner cartridge.This chapter includes:• Clearing the Memory• Adjusting Shading• Cleaning Your Machine• Maintaining the Toner Cartridge• Consumables and Replacement Parts• Replacing the ADF Rubber Pad

MAINTENANCE8.2Clearing the MemoryYou can selectively clear information stored in your machine’s memory.1Press Menu on the control panel until “Maintenance” appears on the top line of the display. 2Press the scroll button (W or X) until you see “Clear Memory” on the bottom line and press EnterThe first available menu item, “Clear All Mem.” displays on the bottom line.3Press the scroll button (W or X) until you see the item you want to clear.• Clear All Mem.: Clears all of the data stored in the memory and resets all of your settings to the factory default.• Paper Setting: Restores all of the Paper Setting options to the factory default.• Copy Setup: Restores all of the Copy Setup options to the factory default.• Fax Setup: Restores all of the Fax Setup options to the factory default.• Fax Feature: Cancels all of the scheduled fax jobs in the machine’s memory.• Advanced Fax: Restores all of the Advanced Fax setting options to the factory default.• Sound/Volume: Resets the sound and volume settings to the factory default.• Machine Setup: Resets all of the system settings, such as the machine ID, date and time, display language and save modes, to the factory default.• Sent Report: Clears all of records of your faxes sent. • RCV Report: Clears all of records of your faxes received.• Phone Book: Clears the one-touch, speed and group dial numbers stored in the memory.4Press Enter. The selected memory is cleared and the display asks you to continue clearing the next item.5To clear another item, press Enter and repeat steps 3 and 4ORTo return to Standby mode, press Stop/Clear.

MAINTENANCE8.38Adjusting Shading When the scan unit becomes dirty, it can alter the shading value. If your copy has black lines or is blurred, adjust the shading setting.1Load a sheet of white paper into the ADF.2Press Menu on the control panel until “Maintenance” appears on the top line of the display.3Press the scroll button (W or X) until “Adjust Shading ” appears on the bottom line and press Enter.4Press the scroll button (W or X) to select “On” and press Enter.Your machine picks up the paper and adjusts the shading value.Cleaning Your MachineTo maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur.NOTES:• While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print quality problems.• Cleaning the cabinet of your machine with products containing large amounts of alcohol, solvent or other strong substances can discolor or crack the cabinet.Cleaning the OutsideClean the cabinet of the machine with a soft lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or inside the machine.

MAINTENANCE8.4Cleaning the InsideDuring the printing process, paper, toner and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems.1Turn the machine off and unplug the power cord. Wait for the machine to cool down.2Open the front cover and pull the toner cartridge out, lightly pushing it down.3With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary. Do not touch the black transfer roller inside the machine. 4Reinsert the toner cartridge and close the cover.5Plug in the power cord and turn the machine on.

MAINTENANCE8.58Cleaning the Scan UnitKeeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.1Slightly dampen a soft lint-free cloth or paper towel with water.2Open the control panel by gripping it on the bottom edge and pulling it upwards.3Disassemble the white roller as follows:The right end of the white roller has a plastic bush that is snapped shut with small tab on it. Pull the tab inward slightly then lift the tab until the roller is released. Lift the roller upwards and to the right, releasing the left end from its , then rotate the bushing until it reach a slot (➀). Then pull the roller upward (➁).

MAINTENANCE8.64Wipe the roller surface with a soft cloth dampened with water.5Carefully wipe the scanning glass with a soft dry cloth.If the glass is very dirty, first wipe it with a slightly dampened cloth, and then with a dry cloth. Be very careful not to scratch the glass surface.6Replace the roller by inserting the left end first followed by the right end, then rotating the bushing until it locks into place.7Reconnect the support and the control panel and then close the control panel firmly until it clicks into place.

MAINTENANCE8.78Maintaining the Toner CartridgeToner Cartridge StorageTo get the most from the toner cartridge, keep the following guidelines in mind:• Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.• Store toner cartridges in the same environment as your machine.• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.Saving TonerTo save toner, press the Toner Save button on the control panel; see page 1.38. The button backlight turns on. Using this feature extends the life of the toner cartridge and reduces your cost per page, but it also reduces the print quality. Expected Cartridge LifeThe life of the toner cartridge depends on the amount of toner that print jobs require. The actual number may be different depending on the print density of the page you print. If you print a lot of graphics, you may need to change the cartridge more often.

MAINTENANCE8.8Redistributing TonerWhen the toner cartridge is near the end of its life, white streaks or light print occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge.1 Open the front cover.2Pull the toner cartridge out and gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.NOTE: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the toner into fabric.3Reinstall the cartridge and close the front cover.

MAINTENANCE8.98Replacing the Toner CartridgeWhen the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display on the control panel shows the warning message, “Toner Empty” and the machine stops printing.NOTE: You can set the machine to ignore the “Toner Empty” message and continue printing. See page 8.11. 1Open the front cover.2Lightly pushing the used cartridge down, pull it out.3Unpack the new toner cartridge and gently roll it horizontally four or five times to distribute the toner evenly inside the cartridge.Save the box and the Plastic bag for shipping.4Slide the new toner cartridge in until it locks into place.5Close the front cover.

MAINTENANCE8.10Setting the Notify Toner Option If you have set the Notify Toner menu option to “On”, your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine.1Press Menu on the control panel until “Maintenance” appears on the top line of the display. The first available menu item, “Clean Drum,” displays on the bottom line.2Press the scroll button (W or X) to display “Notify Toner ” on the bottom line and press Enter.3Press the scroll button (W or X) to change the setting. Select “On” to enable this feature. Selecting “Off” disables this feature.4Press Enter to save the selection.

MAINTENANCE8.118Cleaning the DrumIf there are streaks or spots on your print, the OPC drum of the cartridge may require cleaning.1Before setting the cleaning procedure, make sure that paper is loaded in the machine. 2Press Menu on the control panel until “Maintenance” appears on the top line of the display. The first available menu item, “Clean Drum,” displays on the bottom line.3Press Enter.4When the display asks you to confirm your selection, press Enter.The machine prints a cleaning page. Toner particles on the drum surface are affixed to the paper. 5If the problem remains, repeat steps 1 through 4.Ignoring the Toner Empty MessageWhen the toner cartridge is empty, the machine shows a “Toner Empty” message and stops printing.You can set the machine to ignore the message when it displays and to continue printing the pages.1Press Menu until “Machine Setup” appears on the display.2Press the scroll button (W or X) until “Ignore Toner” appears on the bottom line and press Enter.3Press the Scroll button (W or X) to select “On” or “Off.” Select “On” to ignore the Toner Empty message. Select “Off” to stop printing when the message appears. This is the default setting.4Press Enter to save the selection.

MAINTENANCE8.12Consumables and Replacement PartsFrom time to time, you needs to replace the toner cartridge, roller, and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts.The following items should be replaced after you have printed a specified number of pages:To purchase the consumables and replacement parts, contact your Samsung dealer or the retailer where you bought your machine. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge and the ADF rubber pad.Items Yield (Average)ADF rubber pad Approx. 10,000 pagesADF roller Approx. 60,000 pagesPaper feeding roller Approx. 60,000 pagesTransfer roller Approx. 60,000 pagesFuser unit Approx. 60,000 pages

MAINTENANCE8.138Replacing the ADF Rubber PadYou can purchase a ADF rubber assembly from a Samsung dealer or the retailer where you bought your machine.1Open the control panel by gripping it on the bottom edge and pulling it.2Disconnect the support on the left side of the machine from the control panel and lift the control panel up to the complete open position.3Remove the control panel from the machine by disconnecting the hinge on the right. NOTE: Be careful not to disconnect the connector on the control panel from the machine as it turns the LCD off.

MAINTENANCE8.144Using a screw driver, press the slots on the ADF rubber plate to unlatch the plate and the ADF rubber.5Align the holes on the new ADF rubber and the plate, and insert the tabs on the plate into the slot on the machine. Press them until they are lached.6Replace the control panel by connecting the hinge on the right first, then inserting the left arm while pushing the control panel to the right.7Reconnect the support and the control panel and then close the control panel firmly until it clicks into place.

9TROUBLESHOOTINGThis chapter gives helpful information for what to do if you encounter an error.This chapter includes:• Clearing Document Jams• Clearing Paper Jams• Clearing LCD Error Messages• Solving Problems

TROUBLESHOOTING9.2Clearing Document JamsWhen a document jams while it passes through the ADF (Automatic Document Feeder), “Document Jam” appears on the display.Input Misfeed1Remove the remaining documents from the ADF.2Pull the jammed document gently out of the ADF.3Load the documents back into the ADF.NOTE: To prevent document jams, do not use thick, thin or mixed documents.Exit Misfeed1Remove the remaining documents from the ADF.2Open the control panel by gripping it on the bottom edge and pulling it.

TROUBLESHOOTING9.393Pull the document gently out of the ADF.4Close the control panel. Then load the documents back into the ADF.Clearing Paper JamsWhen a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam. Message Location of Jam Go to[Paper Jam 0]Open/Close DoorIn the paper tray.page 9.4[Paper Jam 1]Open/Close DoorIn the fuser area or around the toner cartridge.In the manual feederpage 9.6[Paper Jam 2]Check InsideIn the paper exit areapage 9.5

TROUBLESHOOTING9.4In the Paper Tray1Open and close the front cover. The jammed paper automatically exits the machine.If the paper does not exit, continue to step 2.2Pull the paper tray open. 3Remove the jammed paper by gently pulling it straight out.If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page 9.6. 4Insert the paper tray into the machine until it snaps into place.5Open and close the front cover to resume printing.

TROUBLESHOOTING9.59In the Paper Exit Area1Open and close the front cover. The jammed paper automatically exits the machine.If the paper does not exit, continue to step 2.2Gently pull the paper out of the front output tray. Skip to step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step 3.3Open the rear cover.4Remove the jammed paper by gently pulling it straight out.5Close the rear cover.6Open and close the front cover to resume printing.

TROUBLESHOOTING9.6In the Fuser Area or Around the Toner CartridgeNOTE: The fuser area is hot. Take care when removing paper from the machine.1Open the front cover and pull the toner cartridge out, lightly pushing it down.2Remove the jammed paper by gently pulling it straight out.3Replace the toner cartridge and close the front cover. Printing automatically resumes.In the Manual Feeder“ ” appears on the display when you try to print using the manual feeder and the machine does not detect paper, due to no paper or improper paper loading.The error message may also occur when the paper is not properly fed into the machine through the manual feeder. In that case, pull the paper out of the machine.

TROUBLESHOOTING9.79Tips for Avoiding Paper JamsBy selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.3. • Follow the procedures on page 1.12 when you load paper. Ensure that the adjustable guides are positioned correctly.• Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray.• Do not remove the paper from the tray while your machine is printing.• Flex, fan and straighten the paper before loading. • Do not use creased, damp or highly curled paper.• Do not mix paper types in the paper tray.• Use only recommended print materials. See “Paper Specifications” on page A.6.• Ensure that the print side of print materials is facing down in the paper tray and facing up in the manual feeder.• If paper jams frequently occur when you print on the A5-sized paper:- Load the paper into the tray as shown below. - Set the page orientation to Landscape in the printer’s Properties window. See page 3.3.

TROUBLESHOOTING9.8Clearing LCD Error MessagesMessages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order. Display Meaning Suggested solutionsCancel ?1:Yes 2:NoYour machine’s memory has become full while documents were being loaded into memory. To cancel the fax job, press the No 1 button “Yes.” If you want to send the pages already stored, press the No 2button “No.” You should send the remaining pages later when the memory is available.[Comm. Error]The machine has a communication problem.Ask the sender to try again.CRU Fuse ErrorThe machine has a problem with recognizing the new toner cartridge.Please contact a service representative.[Document Jam]The loaded document has jammed in the ADF (Automatic Document Feeder).Clear the document jam. See page 9.2.[Door Open]The front or rear cover is not securely latched.Close the cover until it locks into place.Group Not AvailableYou have tried to select a group location number where only a single location number can be used, such as when adding locations for a broadcasting operation.Just use a one-touch or speed dial number or dial a number manually using the number keypad.

TROUBLESHOOTING9.99[Incompatible]The remote machine does not have the requested feature, such as a delayed transmission.It also occurs if the remote machine does not have enough memory space to complete the operation you are attempting.Reconfirm the remote machine’s features.[Jam 1] or[No Cartridge]The toner cartridge is not installed.Install the toner cartridge. See page 1.10.Line BusyThe remote person did not answer or the line is already engaged.Try again after a few minutes.[Line Error]Your machine cannot connect with the remote machine or has lost contact because of a problem with the phone line.Try again. If the problem persists, wait an hour or so for the line to clear and try again.Or, turn the ECM on. See page 6.35.Load DocumentYou have attempted to set up a copy or fax operation with no document loaded.Load a document and try again.Low Heat ErrorThere is a problem in the fuser unit.Unplug the power cord and plug it back in. If the problem persists, please contact a service representative.Open Heat Error[Over Heat]Memory FullThe memory is full. Delete unnecessary documents, retransmit after more memory becomes available or split the transmission into more than one operation.[No Answer]The remote fax machine has not answered after several redial attempts.Try again. Make sure that the remote machine is operational.NO. Not AssignedThe one-touch or speed dial location you tried to use has no number assigned to it.Dial the number manually using the number keypad or assign the number. For storing a number, see “Automatic Dialing” on page 6.15.Display Meaning Suggested solutions

TROUBLESHOOTING9.10[No Paper]Add PaperThe paper tray has run out of paper.Load paper in the paper tray. See page 1.12.Operation Not AssignedYou are doing in the Add/Cancel operation, but there is no jobs waiting.Check the display to see if there is any scheduled job. The display should indicate them in Standby mode, for example, Delay Fax.[Paper Jam 0]Open/Close DoorPaper has jammed in the feeding area of the paper tray.Clear the jam. See page 9.4.[Paper Jam 1]Open/Close Door• Paper has jammed in the paper exit area.• A paper jam has occurred in the manual feeder or the machine detects non-feeding from the manual feeder.Clear the jam. See page 9.6.[Paper Jam 2]Check InsidePaper has jammed in the fuser area.Clear the jam. See page 9.5.Power FailurePower has turned off then on and the machine’s memory has not been saved.You need to start again the job which you were trying to do before the power failure.Retry Redial?The machine is waiting for a specified time interval to redial a previously busy station.You can press Enter to immediately redial, or Stop/Clear to cancel the redial operation.[Stop Pressed]The Stop/Clear button is pressed during a copy or fax operation.Try again.[Toner Empty]The toner cartridge has run out. The machine stops printing.Replace with a new toner cartridge. See page 8.9.[Toner Low]The toner cartridge is almost empty.Take out the toner cartridge and gently shake it. By doing this, you can temporarily reestablish printing operations.Display Meaning Suggested solutions

TROUBLESHOOTING9.119Solving ProblemsThe following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.Paper Feeding ProblemsCondition Suggested solutionsPaper is jammed during printing.Clear the paper jam. See page 9.3.Paper sticks together.• Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250 sheets of paper, depending on the thickness of your paper.• Make sure that you are using the correct type of paper. See “Paper Specifications” on page A.6.• Remove paper from the paper tray and flex or fan the paper.• Humid conditions may cause some paper to stick together.Multiple sheets of paper do not feed.• Different types of paper may be stacked in the paper tray. Load the paper of only one type, size and weight.• If multiple sheets have caused a paper jam, clear the paper jam. See page 9.3.Paper does not feed into the machine.• Remove any obstructions inside the machine.• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.• There is too much paper in the paper tray. Remove excess paper from the tray.• The paper is too thick. Use only paper that meets the specifications required by the machine. See “Paper Specifications” on page A.6.The paper keeps jamming.• There is too much paper in the paper tray. Remove excess paper from the tray.• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See “Paper Specifications” on page A.6. If you are printing on special materials, use the manual feeder.• There may be debris inside the machine. Open the front cover and remove the debris.Transparencies stick together in the paper exit.Use only the transparencies specifically designed for a laser printer. Remove each transparency as it exits from the machine.Envelopes skew or fail to feed correctly.Ensure that the paper guides are against both sides of the envelopes.

TROUBLESHOOTING9.12Printing ProblemsCondition Possible cause Suggested solutionsThe machine does not print.The machine is not receiving power.Check the power cord connections. Check the power switch and the power source.The machine is not selected as the default printer.Select Samsung MFP 560 Series asyour default printer in your Windows.Check the machine for the following:• The front or rear cover is not closed.• Paper is jammed.• No paper is loaded.• The toner cartridge is not installed.After locating the problem, clear it.• Close the cover.• Clear the paper jam. See page 9.3.• Load paper. See page 1.12.• Install the toner cartridge. See page 1.10.If a printer system error occurs, contact your service representative.The connection cable between the computer and the machine is not connected properly.Disconnect the printer cable and reconnect it.The connection cable between the computer and the machine is defective.If possible, attach the cable to another computer that is working properly and print a document. You can also try using a different printer cable.The port setting is incorrect.Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one.The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed.Remove the printer driver and then reinstall it; see page 1.21 and page 1.21 respectively. The machine is malfunctioning.Check the display message on the control panel to see if the machine is indicating a system error.

TROUBLESHOOTING9.139The machine selects print materials from the wrong paper source.The paper source selection in the printer properties may be incorrect.For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See page 3.8.A print job is extremely slow.The job may be very complex.Reduce the complexity of the page or try adjusting the print quality settings.The maximum print speed of your machine is 17 PPM for Letter-sized paper 16 PPM for A4-sized paper.Half the page is blank.The page orientation setting may be incorrect.Change the page orientation in your application. See page 3.3.The paper size and the paper size settings do not match.Ensure that the paper size in the printer driver settings matches the paper in the tray.The machine prints, but the text is wrong, garbled, or incomplete.The printer cable is loose or defective.Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable.The wrong printer driver was selected.Check the application’s printer selection menu to ensure that your machine is selected.The software application is malfunctioning.Try printing a job from another application.The operating system is malfunctioning.Exit Windows and reboot the computer. Turn the machine off and then back on again.Condition Possible cause Suggested solutions

TROUBLESHOOTING9.14Pages print, but are blank.The toner cartridge is defective or out of toner.Redistribute the toner. if necessary. See page 8.8.If necessary, replace the toner cartridge.The file may have blank pages.Check the file to ensure that it does not contain blank pages.Some parts, such as the controller or the board, may be defective.Contact a service representative.The illustrations print incorrectly in Adobe Illustrator.The setting in the software application is wrong.Select Download as Bit Image in the Advanced Options window of the Graphic properties and print the document.An error occurs repeatedly when you are printing with the USB connection.When the USB mode is set to “Fast,” some PC users may experience poor USB communication.Change the USB mode to “Slow.” To do so, follow these steps:1. Press Menu on the control panel until “Machine Setup” appears on the top line of the display.2. Press the scroll button (W or X) until “USB Mode” appears on the bottom line, and press Enter.3. Press the scroll button (W or X) to select “Slow.”4. Press Enter to save the selection.5. Press Stop/Clear to return to Standby Mode. Condition Possible cause Suggested solutions

TROUBLESHOOTING9.16Vertical linesIf black vertical streaks appear on the page:• The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.Gray backgroundIf the amount of background shading becomes unacceptable:• Change to a lighter weight pages. See “Paper Specifications” on page A.6.• Check the machine’s environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.• Remove the old toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.Toner smear• Clean the inside of the machine. See page 8.4.• Check the paper type and quality. See “Paper Specifications” on page A.6.• Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals:• The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see “Cleaning the Drum” on page 8.11. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.• The fusing assembly may be damaged. Contact a service representative.Condition Suggested solutionsAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc

TROUBLESHOOTING9.179Background scatterBackground scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.Misformed characters• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page A.6.• If characters are improperly formed and producing a wavy effect, the scanner unit may need service. For service, contact a service representative.Page skew• Ensure that the paper is loaded properly.• Check the paper type and quality. See “Paper Specifications” on page A.6.• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.Curl or wave• Ensure that the paper is loaded properly.• Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page A.6.• Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray.• Try printing to the rear output slot.Condition Suggested solutionsAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc

TROUBLESHOOTING9.18Wrinkles or creases• Ensure that the paper is loaded properly.• Check the paper type and quality. See “Paper Specifications” on page A.6.• Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray.• Try printing to the rear output slot.Back of printouts are dirtyCheck for leaking toner. Clean the inside of the machine. See page 8.4.Black pages• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.• The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.• The machine may require repair. Contact a service representative.Loose toner• Clean the inside of the machine. See page 8.4.• Check the paper type and quality. See “Paper Specifications” on page A.6.• Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.• If the problem persists, the machine may require repair. Contact a service representative.Condition Suggested solutionsA

TROUBLESHOOTING9.199Copying ProblemsCharacter VoidsCharacter voids are white areas within the parts of characters that should be solid black:• If you are using transparencies, try another type of transparency. Due to the composition of the transparency, some character voids are normal. • You may be printing on the wrong surface on the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. See “Paper Specifications” on page A.6.Horizontal stripesIf horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Remove and reinsert the cartridge.• The toner cartridge may be defective. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.9.• If the problem persists, the machine may require repair. Contact a service representative.CurlIf the printed paper is curl or paper does not feed into the printer:• Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the paper tray. • Try printing to the rear output slot.Condition Suggested solutionsCopies are too light or too dark.Use the Darkness button to darken or lighten the background of the copies.Smears, lines, marks or spots appears on copies.• If defects are on the original document, press the Darkness button to lighten the background of your copies.• If no defects are on the original document, clean the Scan unit. See page 8.5.Copy image is skewed.• Ensure that the original document is positioned correctly in the ADF (Automatic Document Feeder).• Check that the copy paper is loaded correctly.Blank copies print out. Ensure that the original document is face down in the ADF.Condition Suggested solutionsAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc

TROUBLESHOOTING9.20Scanning ProblemsImage rubs off the copy easily.• Replace the paper in the paper tray with paper from a new package.• In high humidity areas, do not leave paper in the machine for the extended periods of time.Frequent copy paper jams occurs.• Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary.• Ensure that the paper is the proper paper weight. 75g/m2 (20 lb) bond paper is recommended.• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.Fewer copies from the toner cartridge than expected prints out.• Your original documents may contain pictures, solids or heavy lines. For example, they may be forms, newsletters, books or other documents that use more toner. • The machine may be turned frequently on and off.Condition Suggested solutionsCondition Suggested solutionsThe scanner does not work.• Make sure that you place the document to be scanned face down in the ADF.• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.• Check that the USB cable is connected properly.• Make sure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.• Check that the scanner is configured correctly. Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port, for example, LPT1.

TROUBLESHOOTING9.219Faxing ProblemsThe unit scans very slowly.• Check if the machine is printing received data. Scan the document after the current job is completed.• Graphics are scanned more slowly than text.• Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.Message appears on your computer screen:• “Device can't be set to the H/W mode you want.”• “Port is being used by another program.”•“Port is Disabled.”• “Scanner is busy receiving or printing data. When the current job is completed, try again.”• “Invalid handle.”• “Scanning has failed.”• There may be a copying or printing job in progress. When the current job is complete, try the job again.• The selected port is currently being used. Restart your computer and try again.• The printer cable may be improperly connected or the power may be off. You must use a USB 1.1 compliant cable.• The scanner driver is not installed or an operating environment is not set up properly.• Ensure that port is properly connected and power is on, and then restart your computer.Condition Suggested solutionsCondition Suggested solutionsThe machine is not working, there is no display and the buttons are not working.• Unplug the power cord and plug it in again. • Ensure that there is power to the electrical receptacle.No dial tone sounds.• Check that the phone line is connected properly.• Check that the phone socket in the wall is working by plugging in another phone.The numbers stored in the memory do not dial correctly.Make sure that the numbers are stored in the memory correctly. Print a Phonebook list, referring to page page 6.21.

TROUBLESHOOTING9.22The document does not feed into the machine.• Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin. • Make sure that the control panel is firmly closed.Faxes are not received automatically.• Fax mode should be selected. • Make sure that there is paper in the tray.• Check to see if the display shows “Memory Full.”The machine does not send.• Make sure that the document is loaded in the ADF. • “TX” should show up on the display. • Check the other fax machine you are sending to, to see if it can receive your fax.The incoming fax has blank spaces or is received with a poor-quality.• The fax machine sending you the fax may be faulty. • A noisy phone line can cause line errors. • Check your machine by making a copy. • The toner cartridge may be empty. Replace the toner cartridge, referring to page 8.9. Some of the words on a incoming fax are stretched.The fax machine sending you the fax had a temporary document jam. There are lines on the documents you send.Check your scan unit for marks and clean it. See page 8.5.The machine dials a number, but a connection with another fax machine fails.The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to clear out the problem.Documents are not stored in the memory. There may not be enough memory to store the document. If the display shows a “Memory Full” message, delete any documents you no longer need from the memory and then restore the document.Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.You may have chosen the wrong paper settings in the user option setting. See page 1.36.Condition Suggested solutions

TROUBLESHOOTING9.239Common Linux ProblemsProblem Possible Cause and SolutionThe machine doesn't print• Check if the printer driver is installed in your system. Open MFP configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device.• Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains "(stopped)" string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when MFP port is claimed by a scanning application.• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. You should open MFP ports configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly.• Check if your application has special print option such as "-oraw". If "-oraw" is specified in the command line parameter then remove it to print properly. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in the command item.The machine does not appear on the scanners list• Check if your machine is attached to your computer. Make sure that it is connected properly via the USB port and is turned on.• Check if the scanner driver for you machine is installed in your system. Open MFP Configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window.

TROUBLESHOOTING9.24The machine does not appear on the scanners list (continued)• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box displays.To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.The machine doesn't scan• Check if a document is loaded into the machine.• Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.• Check if MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box will be displayed.To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.Problem Possible Cause and Solution

TROUBLESHOOTING9.259I can't print when I installed both Linux Print Package (LPP) and MFP driver on the same machine simultaneously.• Since both Linux Printer Package and MFP driver make a symbolic link to "lpr" printing command, which is commonly used on Unix clones, it is not recommended to use both package on the same machine. • If you still want to use both packages simultaneously, please install the LPP first. • If you want to uninstall only one of them, please uninstall both packages and install that one you want to use again. • If you don't want to uninstall MFP driver and install it again, you may make the necessary symbolic link yourself. Please, log in as root user and invoke the following command: ln -sf /usr/local/bin/samsung/slpr /usr/bin/lprCan't scan via Gimp Front-end.• Check if Gimp Front-end has "Xsane:Device dialog.." on the "Acquire" menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application. If you wish to use other kind of scan application, refer to the Help for application.Problem Possible Cause and Solution

TROUBLESHOOTING9.26

ASPECIFICATIONSThis chapter includes:• General Specifications• Scanner and Copier Specifications• Printer Specifications• Facsimile Specifications• Paper Specifications

A.2General SpecificationsItem DescriptionAutomatic document feeder (ADF)Up to 20 sheets (weight: 75 g/m2, 20 lb)ADF Document size Width: 142 to 216 mm (5.6 to 8.5 inches)Length: 148 to 356 mm (5.8 to 14 inches)Paper input capacity Paper tray: 250 sheets (weight: 75 g/m2, 20 lb)Manual feeder: 1 sheet (weight: 75 g/m2, 20 lb)Paper output capacity Front output tray: 150 sheets (face down)Rear output slot: 1 sheet (face up)Paper typePaper tray: Plain paper (60 ~ 90 g/m2, 16 ~ 24 lb)Manual feeder: Plain paper, Transparencies, Labels, Card stock, Thick, Thin, Bond, Preprinted, Colored, Envelopes (60 ~ 163 g/m2, 16 ~ 43 lb)Consumables 1-piece toner cartridge systemPower requirements 100 ~ 127 VAC, 50/60 Hz, 4.0 A220 ~ 240 VAC, 50/60 Hz, 2.5 APower consumptionSleep mode: 10W(100 ~ 127 VAC) / 12W(220 ~ 240 VAC)Standby mode: 85 W(100 ~ 127 VAC) / 95 W(220 ~ 240 VAC)Average: 300 WNoiseWarm-up: 52 dBStandby mode: 39 dBScanning: 52 dBPrinting: 52 dBWarm-up Time 35 secondsOperating conditions Temp erat ure : 50 oF to 89 oF (10 oC to 32 oC)Humidity: 20 % to 80 % RHLCD 16 characters x 2 linesToner cartridge life*3,000 pages (for starter, 1,000 pages)SET dimension (W x D x H) 363.0 x 398.5 x 308.3 mm (without the handset)

A.3AScanner and Copier SpecificationsWeightNet: 9.7Kg (including consumables)Gross: 11.7Kg (including consumables, accessories and package)Package Weight Paper: 2.7 KgPlastic: 0.7 Kg*Declared yield value in accordance with ISO/IEC 19752Item DescriptionItem DescriptionCompatibility TWAIN standardScan method CIS, Mono Scan resolution 200 X 200 dpi (optical)Scan length Maximum: 15.7 inches (400 mm)Scan width Maximum: 8.5 inches (216 mm)Effective: 8.2 inches (208 mm)Mono bit depth 1 bit for Text mode8 bit for Gray modeCopy speed Letter: 17 copies per minuteA4: 16 copies per minute Copy resolution 300 x 300 dpiZoom rate 50 ~ 150 %Multiple copies 99 pagesHalftone 256 levels

A.4Printer SpecificationsItem DescriptionPrint method Laser Beam PrintingPrint speed Letter: 17 pages per minuteA4: 16 pages per minutePaper size Paper tray: Letter, A4, Legal, Folio, A5, A6, B5 Manual feeder: Letter, Legal, A4, Folio, Executive, A5, B5, A6, A6 card, Post Card 4x6, Hagaki, Envelope 7-3/4, Envelope 9, Envelope 10, Envelope DL, Envelope C5, Envelope C6, Envelope B5* Min.: 76 x 127 mm (3 x 5 in.) Max.: 216 x 356 (8.5 x 14 in.)Print resolution Up to 600 x 600 dpi effective outputEmulation SPL (GDI)PC Interface Compatible with USB 2.0 Specifications Compatibility Windows 2000/XP/ VistaLinux:• Redhat 7.1 and above• Linux Mandrake 8.0 and above• SuSE 7.1 and above• Caldera OpenLinux 3.1 and above• Turbo Linux 7.0 and above• Slackware 8.1 and aboveMemory 4MBFirst printing time Standby mode: 12 secondsPower save mode: 47 seconds

A.5AFacsimile SpecificationsItem DescriptionCompatibility ITU-T Group 3Applicable line Public Switched Telephone Network (PSTN) or behind PABXData coding MH/MR/MMR (ECM Mode)Modem speed 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/7200/4800/2400 bps with fall backTransmission speed Approx. 3 seconds/page* Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.Scan speed Approx. 6 seconds/LTR (at standard fax resolution mode)Paper size Letter, A4, Legal, Executive, Folio , B5Resolution Standard: 203 x 98 dpiFine: 203 x 196 dpiSuper Fine: 203 x 392 dpiPhoto: 203 x 196 dpiUser Memory 2 MBHalftone 256 levelsAuto dialer One-touch dialing (up to 20 numbers)Speed dialing (up to 80 numbers)

A.6Paper SpecificationsOverviewYour machine accepts a variety of print materials, such as cut-sheet paper, including up to 100% recycled fiber content paper, envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the machine’s performance and the output quality. Paper that does not meet the guidelines outlined in this user’s guide can cause the following problems:• Poor print quality•Increased paper jams• Premature wear on the machine.NOTES:• Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels or other variables over which Samsung has no control.• Before purchasing large quantities of paper, insure the paper meets the requirements specified in this user’s guide. CAUTION: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Samsung warranty or service agreements.Supported Sizes of PaperSize (mm/in.) Weight Capacity*Plain paperLetter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69)Folio (215.9 x 330.2/8.5 x 13)Legal (215.9 x 355.6/8.5 x 14)Executive (184.2 x 266.7/7.25 x 10.5)B5(182 x 257/7.2 x 10)A5 (148 x 210/5.83 x 8.27)A6 (105 x 148/4.13 x 5.88)• 60 to 90 g/m2 bond (16 to 24 lb) for the paper tray• 60 to 163 g/m2 bond (16 to 43 lb) for the manual feeder• 250 sheets of 75 g/m2bond (20 lb) paper for the paper tray• 1 sheet of paper for the manual feederEnvelopesNo.9 (98.4 x 225.4/3.88 x 8.88)No.10 (104.8 x 241.3/4.13 x 9.5) DL (110 x 220/4.33 x 8.66)C5 (162 x 229/6.38 x 9.02)C6 (114 x 162/4.49 x 6.38)B5 (176 x 250/6.93 x 9.84)No.7 3/4 (98.4 x 190.5/3.88 x 7.5)75 to 90 g/m21 sheet of paper for the manual feeder

A.7ANOTE: You may experience jams when using print materials with a length of less than 127 mm (5 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “Paper Storage Environment” on page A.9.Guidelines for Using PaperFor the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.The following problems may cause print quality deviations, jamming or even damage to the machine:LabelsLetter (215.9 x 279/8.5 x 11)A4 (210 x 297/8.27 x 11.69)120 to 150 g/m21 sheet of paper for the manual feederTransparency filmsLetter (215.9 x 279/8.5 x 11)A4 (210 x 297/8.27 x 11.69)138 to 146 g/m2Card stocksA6 card (105 x 148/4.13 x 5.88) Post Card (101.6 x 152.4/4 x 6)Hagaki (100 x 148/3.94 x 5.83)90 to 163 g/m2Minimum size (custom) 60 to 120 g/m2 bond (16 to 32 lb)Maximum size (Legal)* Capacity may vary depending on print materials’ weight and thickness, and environmental conditions.Symptom Problem with Paper SolutionPoor print quality or toner adhesion, problems with feedingToo moist, too rough, too smooth or embossed; faulty paper lotTry another kind of paper, between 100 ~ 400 Sheffied, 4 ~ 5 % moisture content.Dropout, jamming, curl Stored improperly Store paper flat in its moisture-proof wrapping.Increased gray background shading/machine wearToo heavy Use lighter paper, use the rear output slot.Excessive curl problems with feedingToo moist, wrong grain direction or short-grain construction• Use the rear output slot.• Use long-grain paper.Size (mm/in.) Weight Capacity*

A.8NOTES:• Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography.• Do not use raised or embossed letterhead.• The machine uses heat and pressure to fuse toner to the paper. Insure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200 °C or 392 °F for 0.1 second).Paper SpecificationsPaper Output CapacityJamming, damage to machineCutouts or perforations Do not use paper with cutouts or perforations.Problems with feeding Ragged edges Use good quality paper.Category SpecificationsAcid Content 5.5 pH or lowerCaliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)Curl in Ream Flat within 5 mm (0.02 in.)Cut Edge Conditions Cut with sharp blades with no visible fray.Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 200 °C (392 °F) for 0.1 second.Grain Long GrainMoisture Content 4 % ~ 6 % by weightSmoothness 100 ~ 400 SheffiedSymptom Problem with Paper SolutionOutput Location CapacityFace-down output tray 150 sheets of 75 g/m2 bond (20 lb) paperFace-up output slot 1 sheet of 75 g/m2 bond (20 lb) paper

A.9APaper Storage EnvironmentPaper storage environmental conditions directly affect the feed operation.Ideally, the machine and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can become distorted. This can cause paper jams.Care should be taken not to purchase more paper than can be used in a short time (about 3 months). Paper stored for long periods may experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to large supplies of paper.Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier.The paper storage environment should be properly maintained to ensure optimum performance. The required condition is 20 to 24 °C (68 to 75 °F), with a relative humidity of 45 % to 55 %. The following guidelines should be considered when evaluating the paper’s storage environment:• Paper should be stored at or near room temperature.• The air should not be too dry or too humid.• The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the machine environment is subject to extremes, unwrap only the amount of paper to be used during the day’s operation to prevent unwanted moisture changes.EnvelopesEnvelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:• Weight: The weight of the envelope paper should not exceed 90g/m2 (24lb) or jamming may occur.• Construction: Prior to printing, envelopes should lie flat with less than 6mm (0.25in.) curl, and should not contain air.• Condition: Envelopes should not be wrinkled, nicked or otherwise damaged.

A.10• Temperature: You should use envelopes that are compatible with the heat and pressure of the machine.• Size: You should only use envelopes within the following size rangesNOTES:• Use only the manual feeder to print envelopes.• You may experience some paper jams when using any media with a length less than 140 mm (5.5 in.). This may be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly. Please refer to “Paper Storage Environment” on page A.9.Envelopes with Double Side SeamsDouble side-seams construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.Envelopes with Adhesive Strips or FlapsEnvelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the machine. The extra flaps and strips might cause wrinkling, creasing or even jams and may even damage the fuser.Envelope MarginsThe following gives typical address margins for a commercial #10 or DL envelope.Type of Address Minimum MaximumReturn address 15 mm (0.6 in.) 51 mm (2 in.)Delivery address 51 mm (2 in.) 90 mm (3.5 in.)CorrectIncorrect

A.11ANOTES:• For the best print quality, position margins no closer than 15 mm (0.6 in.) from the edges of the envelope.• Avoid printing over the area where the envelope’s seams meet.Envelope StorageProper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope may wrinkle during printing.LabelsCAUTIONS:• To avoid damaging the machine, use only labels recommended for laser printers.• To prevent serious jams, always use the manual feeder to print labels and always use the rear output tray.• Never print on the same sheet of labels more than once and never print on a partial sheet of labels.When selecting labels, consider the quality of each component:• Adhesives: The adhesive material should be stable at 180°C (356°F), the machine’s fusing temperature.• Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.• Curl: Prior to printing, labels must lie flat with no more than 13mm (5in.) of curl in any direction.• Condition: Do not use labels with wrinkles, bubbles or other indications of separation.TransparenciesTransparencies used in the machine must be able to withstand 180°C (356°F), the machine’s fusing temperature.CAUTION: To avoid damaging the machine, use only transparencies recommended for use in laser printers.

INDEXAadding documents 6.27ADF (Automatic Document Feeder), load 4.3ADF rubber pad, replace 8.13automatic dialinggroup 6.18one-touch 6.15speed 6.16automatic redialing 6.9Bbroadcasting faxes 6.22Ccancelingfax 6.8print 3.5scan 5.5scheduled faxes 6.28characters, enter 1.32cleaningdrum 8.11inside 8.4outside 8.3scan unit 8.5connectionAC power 1.18extension phone 1.16telephone line cord 1.15consumables 8.12control panel 1.6copying 4.3default setting, change 4.7image 4.5number of pages 4.5time out, set 4.8Ddate and time, set 1.34delay receive polling 6.26delayed fax 6.23display language, change 1.30documentjam, clear 9.2loading 1.12preparing 4.2drum, clean 8.11Eerror messages 9.8extension phone, connect 1.16FFavorite setting, use 3.6fax system, setadvanced settings 6.33basic settings 6.2fitting to page, print 3.13front output tray, use 2.5Ggraphic properties, set 3.8group dialdialing 6.20editing 6.19setting 6.18Hhandset, attach 1.9help, use 3.6IinstallingLinux software 7.3toner cartridge 1.10Windows software 1.21Jjam, clear

document 9.2paper 9.3LLinuxcommon problems 9.23driver, install 7.4printing 7.11scanning 7.13Mmachine ID, set 1.31memory, clear 8.2MFP driver, installLinux 7.4Windows 1.21Nnetwork printer, set 3.22notifying toner low 8.10Oone-touch dialdialing 6.16storing 6.15orientation, print 3.3, 7.12output location, select 2.4overlay, use 3.18Ppaper guidelines 2.3paper jam, clear 9.3paper level indicator 2.7paper loadin manual feeder 2.8in paper tray 1.12paper load capacity 2.2paper properties, set 3.7paper size, setmanual feeder 2.10paper tray 1.36print 3.7, 7.12paper source, set 3.8, 7.12paper type 2.2paper type, setmanual feeder 2.10paper tray 1.36print 3.8, 7.12paper, load 6.11polling 6.26poster, print 3.14power save mode, use 1.40print order, set 3.4print resolution 3.9printer driver, installLinux 7.4Windows 1.21printer propertiesLinux 7.11windows 3.2printingfitting to a selected paper size 3.13from Linux 7.11from Windows 3.2multiple pages on one sheet 3.10Phonebook list 6.21posters 3.14reduced or enlarged document 3.12reports 6.31using overlays 3.18watermarks 3.15priority fax 6.25problems, solvecopying 9.19error messages 9.8faxing 9.21Linux 9.23paper feeding 9.11printing 9.12printing quality 9.15scanning 9.20

Rrear output slot, use 2.5receiving a faxin Ans/Fax mode 6.12in Fax mode 6.11in Secure Receiving mode 6.29in Tel mode 6.11in the memory 6.14redialingautomaically 6.8manually 6.9reduced/enlargedcopy 4.6print 3.12Remote Control Panel 6.36reports, print 6.31resolutionfax 6.6print 3.9SscanningLinux 7.13Windows 5.2searching Phonebook 6.20Secure Receiving mode 6.29sending a faxautomatically 6.7manually 6.8sharing printer, set 3.22SmarThruinstall 1.21uninstall 1.29sounds, set 1.37specificationsfacsimile A.5general A.2paper A.6printer A.4scanner and copier A.3speed dialdialing 6.17storing 6.16system requirementsLinux 7.3Windows 1.21Ttel line, connect 1.15toll save mode, use 1.39toner cartridgeinstall 1.10life 8.7redistribute 8.8replace 8.9toner save mode, use 1.38TWAIN, scan 5.6UuninstallingMFP driverLinux 7.5Windows 1.28Remote Control Panel 1.28SmarThru 1.29USBmode, change 9.14Vvolume, adjustringer 1.37speaker 1.37Wwatermarks, use 3.15

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