Samsung Electronics Co SF565PR Multi Function Printer User Manual 565P

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Document ID	893233
Application ID	JgcUzwWKTnEhseVnncMSKQ==
Document Description	Users Manual 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	155.47kB (1943342 bits)
Date Submitted	2008-01-23 00:00:00
Date Available	2008-01-23 00:00:00
Creation Date	2008-01-23 16:40:53
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2008-01-23 16:42:24
Document Title	565P.book
Document Author:	park.juho

Option
Auto Reduction
Description
When receiving a document as long as or longer than the
paper loaded in the paper tray, the machine can reduce the
size of the document to fit the size of paper loaded in the
machine. Select On if you want to automatically reduce an
incoming page.
With this feature set to Off, the machine cannot reduce the
document to fit onto one page, the document is divided and
printed in actual size on two or more pages.
Discard Size
When receiving a document as long as longer than the
paper installed in your machine, you can set the machine to
discard any excess at the bottom of the page. If the
received page is outside the margin you set, it will print on
two sheets of paper at the actual size.
When the document is within the margin and the Auto
Reduction feature is turned on, the machine reduces the
document to fit it onto the appropriate sized paper and
discard does not occur. If the Auto Reduction feature is
turned off or fails, the data within the margin will be
discarded. Settings range from 0 to 30 mm.
Receive Code
The Receive Code allows you to initiate fax reception from
an extension phone plugged into the EXT jack on the back
of the machine. If you pick up the extension phone and hear
fax tones, enter the Receive Code. The Receive Code is
preset to 9 at the factory. Settings range from 0 to 9.
See page 6.13 for more information about using the code.
DRPD Mode
You can receive a call using the Distinctive Ring Pattern
Detection (DRPD) feature which enables a user to use a
single telephone line to answer several different telephone
numbers. In this menu, you can set the machine to
recognize the ring patterns to answer. See page 6.13
6.4
FAXING
Sending a Fax
Loading a Document
1 Pull the document input support all the way out. Fold out
the extender, if necessary.
2 Load the documents up to 20 pages face down into the
ADF and adjust the document guides to the document size.
For detailed guidelines for preparing an original document,
see page 4.2.
3 Adjust the document resolution, referring to page 6.6.
FAXING
6.5
Adjusting the Document Resolution
The default document settings produce good results when
setting typical text based documents.
However, if you send documents that are of a poor quality, or
contain photographs, you can adjust the resolution to produce a
higher quality fax.
1 Press Resolution on the control panel.
2 By pressing Resolution or the scroll button (W or X), you
can choose from Standard, Fine, Super Fine and Photo.
The document types recommended for the resolution settings
are described in the following table below:
Mode
Recommended for:
Standard
Documents with normal-sized characters.
Fine
Documents containing small characters or thin
lines or documents printed using a dot-matrix
printer.
Super Fine
Documents containing extremely fine detail.
Super Fine mode is enabled only if the remote
machine also supports the Super Fine
resolution. See the notes below.
Photo
Documents containing shades of gray or
photographs.
NOTES:
• For the memory transmission, Super Fine mode is not available.
The resolution setting is automatically changed to Fine.
• When your machine is set to Super Fine resolution and the
remote fax machine does not support the Super Fine resolution,
the machine transmits using the highest resolution mode
supported by the remote fax machine.
6.6
FAXING
Sending a Fax Automatically
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Enter the remote fax phone number using the number
keypad.
You can use the one-touch keypad or speed or group dial
numbers. For details about storing a number, see page 6.9.
4 Press Start Copy/Fax.
The document is scanned into memory, the number is then
dialed and the documents sent when the remote machine is
ready.
NOTE: When you want to cancel the fax job, press Stop/Clear at
any time while sending the fax.
FAXING
6.7
Sending a Fax Manually
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press On Hook Dial or lift the handset. You hear a dial
tone.
4 Enter the remote fax machine’s fax number using the
number keypad.
You can use the one-touch keypad or speed or group dial
numbers. For details about storing a number, see page 6.9.
5 When you hear a high-pitched fax signal from the remote
fax machine, press Start Copy/Fax.
NOTE: When you want to cancel the fax job, press Stop/Clear at
any time while sending the fax.
Redialing the Last Number
To redial the last number you dialed:
Press Redial/Pause.
If a document is loaded in the ADF, the machine automatically
begins to send.
6.8
FAXING
Confirming Transmission
When the last page of your document has been sent
successfully, the machine beeps and returns to Standby Mode.
When something goes wrong while sending your fax, an error
message appears on the display. For a listing of error messages
and their meanings, see page 9.8.
If you receive an error message, press Stop/Clear to clear the
message and try to send the document again.
You can set your machine to print a confirmation report
automatically each time sending a fax is completed. For further
details, see the MSG Confirm item on page 6.3.
Automatic Redialing
When the number you have dialed is busy or there is no answer
when you send a fax, the machine automatically redials the
number every three minutes up to seven times by the factory
default settings.
When the display shows “Retry Redial ?,” press Enter to redial
the number without waiting. To cancel the automatic redialing,
press Stop/Clear.
To change the time interval between redials and the number of
redial attempts. See page 6.3.
FAXING
6.9
Receiving a Fax
About Receiving Modes
• In Fax mode, the machine answers an incoming fax call and
immediately goes into the fax reception mode.
• In Tel mode, you can receive a fax by picking up the handset
or pressing On Hook Dial (you can hear voice or fax tone
from the remote machine) and then pressing Start Copy/
Fax on the control panel of your machine. You can also pick
up the handset of the extension phone and then press the
remote receive code; see page 6.13.
• In Ans/Fax mode, the answering machine answers an
incoming call, and the caller can leave a message on the
answering machine. If the fax machine senses a fax tone on
the line, the call automatically switches to Fax mode.
• In DRPD mode, you can receive a call using the Distinctive Ring
Pattern Detection (DRPD) feature. “Distinctive Ring” is a
telephone company service which enables a user to use a single
telephone line to answer several different telephone numbers.
For further details. See page 6.13
The current receiving mode displays when the machine is in
Standby mode.
When the memory is full, the receiving mode automatically
switches to Tel.
NOTES:
• To use Ans/Fax mode, connect an answering machine to the
EXT jack on the back of your machine. see page 1.15.
• If you do not want other people to view your received
documents, you can use Secure Receiving mode. In this mode,
all of the received faxes are stored in the memory. For further
details, see page 6.29.
6.10 FAXING
Loading Paper for Receiving Faxes
The instructions for loading paper in the paper tray are the same
whether you are printing, faxing, or copying, except that faxes
can only be printed on Letter-, A4- or Legal-sized plain paper.
For details about loading paper and setting the paper size in the
tray, see page 1.12 and page 1.36.
Receiving Automatically in Fax
Mode
Your machine is preset to Fax mode at the factory. If you have
changed the receiving mode, take the following steps to receive
faxes automatically:
1 Press Receive Mode.
2 Press and hold Receive Mode until “Fax” displays on the
bottom line. You may have to repeat this action once or
twice, depending on the mode you’re in.
3 When you receive a fax, the machine answers the call on a
specified number of rings and automatically receives the
fax.
To change the number of rings, see page 6.3.
Receiving Manually in Tel Mode
You can answer calls using the handset or the On Hook Dial
button.
1 Press Receive Mode.
2 Press and hold Receive Mode until “Tel” displays on the
bottom line. You may have to repeat this action once or
twice, depending on the mode you’re in.
FAXING 6.11
3 When you receive a fax call, pick up the handset or press
On Hook Dial.
You can hear a fax tone or voice from the remote machine.
4 Press Start Copy/Fax to receive the fax.
The machine begins receiving a fax and returns to Standby
Mode when the reception is completed.
Receiving Automatically in Ans/Fax
Mode
For using this mode, you must attach an answering machine to
the EXT jack on the back of your machine. See page 1.16.
1 Press Receive Mode.
2 Press and hold Receive Mode until “Ans/Fax” displays on
the bottom line. You may have to repeat this action once or
twice, depending on the mode you’re in.
3 When you receive a call, the answering machine answers.
If the caller leaves a message, the answering machine
stores the message as it would normally. If your machine
hears a fax tone on the line, it automatically starts to
receive the fax.
NOTES:
• When you have set your machine to Ans/Fax mode and your
answering machine is switched off or no answering machine is
connected to the EXT jack, your machine automatically goes into
Fax mode after a predefined number of rings.
• If your answering machine has a “user-selectable ring counter,”
set it to answer incoming calls within 1 ring.
• If you are in Tel mode, which is receiving faxes manually, when
the answering machine is connected to your machine, you must
switch off the answering machine, or the outgoing message from
the answering machine will interrupt your phone conversation.
6.12 FAXING
Receiving Manually Using an
Extension Telephone
You can receive a fax from someone you are talking to on the
extension telephone without going to the fax machine.
When you receive a call on the extension phone and hear fax
tones, press the keys 9 on the extension telephone. The
machine receives the document.
Press the buttons slowly in sequence. If you still hear the fax
tone from the remote machine, try pressing 9 once again.
9 is the remote receive code preset at the factory. The first
and the last asterisks are fixed, but you can change the middle
number to whatever you choose. For details about changing the
code, see page 6.4.
Receiving Faxes Using the DRPD Mode
“Distinctive Ring” is a telephone company service which enables
a user to use a single telephone line to answer several different
telephone numbers. The particular number someone uses to call
you on is identified by different ringing patterns, which consist
of various combinations of long and short ringing sounds. This
feature is often used by answering services who answer
telephones for many different clients and need to know which
number someone is calling in on to properly answer the phone.
Using the Distinctive Ring Pattern Detection feature, your fax
machine can “learn” the ring pattern you designate to be
answered by the FAX machine. Unless you change it, this ringing
pattern will continue to be recognised and answered as a FAX
call, and all other ringing patterns will be forwarded to the
extension telephone or answering machine plugged into the
EXT. jack. You can easily suspend or change Distinctive Ring
Pattern Detection at any time.
Before using the Distinctive Ring Pattern Detection option,
Distinctive Ring service must be installed on your telephone line
by the telephone company. To set up Distinctive Ring Pattern
Detection, you will need another telephone line at your location,
or someone available to dial your FAX number from outside.
FAXING 6.13
To set up the DRPD mode:
1 Press Menu until “Fax Setup” appears on the top line of the
display.
The first available menu item, “Receive Mode,” displays on
the bottom line.
2 Press the scroll button (W or X) until you see “DRPD Mode”
on the bottom line and press Enter.
3 When “Set” displays on the bottom line, press Enter.
The LCD displays ‘[Waiting Ring].”
4 Call your fax number from another telephone. It is not
necessary to place the call from a fax machine.
5 When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays
“End DRPD [Setup]”.
If the DRPD setup fails, “DRPD Ring Error” appears. Press
Enter when “DRPD Mode” displays and retry from Step 3.
6 To return to Standby Mode, press Stop/Clear.
When the DRPD feature is set up, the DRPD option is available
in the Receive Mode menu. To receive faxes in the DRPD mode,
you need to set the menu to DRPD.
NOTES:
• DRPD must be set up again if you re-assign your fax number, or
connect the machine to another telephone line.
• After DRPD has been set up, call your fax number again to verify
that the machine answers with a fax tone. Then have a call
placed to a different number assigned to that same line to be
sure the call is forwarded to the extension telephone or
answering machine plugged into the EXT. jack.:
Receiving Faxes in the Memory
Since your machine is a multi-tasking device, it can receive
faxes while you are making copies or printing. If you receive a
fax while you are copying or printing, your machine stores
incoming faxes in the memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
6.14 FAXING
Automatic Dialing
One-touch Dialing
The 20 one-touch buttons on the control panel lets you store
frequently-used fax numbers and dial a number automatically
with a touch of a button.
Storing a Number for One-touch Dialing
1 Press and hold one of the one-touch dial buttons for about
2 seconds.
The display asks you to enter the fax number. “T” signifies
that you are assigning a one-touch dial button.
If a number is already stored in the location you chose, the
display shows the number to allow you to change it. To
start over with another one-touch button, press Stop/
Clear.
2 Enter the number you want to store using the number
keypad and press Enter.
To insert a pause between numbers, press Redial/Pause.
A symbol “-” appears on the display.
If you make a mistake while entering a number, press the
W button and re-enter the correct number.
3 To assign a name to the number, enter the name you want.
For details about entering characters, see page 1.32.
If you do not want to assign a name, skip this step.
4 Press Enter when the name appears correctly or without
entering a name.
5 To store more numbers, press a one-touch button and
repeat steps 2 through 4.
OR
To return to Standby mode, press Stop/Clear.
FAXING 6.15
Sending a Fax using a One-touch Number
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press the one-touch button where you stored a number.
The document scans into the memory.
4 The machine dials the fax number stored in the one-touch
dial location and the document is sent when the remote fax
machine answers.
Speed Dialing
You can store up to 80 frequently-dialed numbers in one or twodigit speed dial locations (0-79).
Storing a Number for Speed Dialing
1 Press Phone Book on the control panel.
2 Press Phone Book or the scroll button (W or X) to display
“Store & Edit” on the bottom line of the display. Press
Enter.
3 Press Enter when “Speed Dials” appears on the display.
The display prompts you to enter a location number,
showing the first available number.
4 Enter a one or two-digit speed dial number between 0 and
79, using the number keypad or scroll button (W or X) and
press Enter.
If a number is already stored in the location you chose, the
display shows the number to allow you to change it. To start
over with another speed-dial number, press Upper Level.
6.16 FAXING
5 Enter the number you want to store using the number
keypad and press Enter.
To insert a pause between numbers, press Redial/Pause.
A symbol “-” appears on the display.
6 To assign a name to the number, enter the name you want.
For details about entering characters, see page 1.32.
OR
If you do not want to assign a name, skip this step.
7 Press Enter when the name appears correctly or without
entering a name.
8 To store more fax numbers, repeat steps 4 through 7.
OR
To return to Standby mode, press Stop/Clear.
Sending a Fax using a Speed Number
1 Feed the document(s) face up into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Enter the speed dial number.
• For a one-digit speed dial number, press and hold the
appropriate digit button.
• For a two-digit speed dial number, press the first digit
button and hold the last digit button.
The corresponding entry’s name briefly displays.
4 The document scans into the memory.
The fax number stored in the speed dial location is
automatically dialed. The document is sent when the
remote fax machine answers.
FAXING 6.17
Group Dialing
If you frequently send the same document to several
destinations, you can create a group of these destinations and
set them under a one or two-digit group dial location. This
enables you to use a group dial number setting to send the same
document to all the destinations in the group.
Setting a Group Dial Number
1 Press Phone Book on the control panel.
2 Press Phone Book or the scroll button (W or X) to display
“Store & Edit” on the bottom line of the display. Press
Enter.
3 Press the scroll button (W or X) to display “Group Dials” on
the bottom line and press Enter.
4 Press Enter when “New” displays on the bottom line.
The display prompts you to enter a location number,
showing the first available number.
5 Enter a group number between 0 and 79 using the number
keypad or scroll button (W or X) and press Enter.
6 Press a one-touch dial button, or enter a one or two-digit
speed number you want to include in the group and press
Enter.
7 When the display confirms the number to be added to the
group, press Enter.
8 Repeat steps 6 and 7 to enter other one-touch dial or speed
dial numbers into the group.
9 Press Upper Level when you have entered all of the
numbers. The display prompts you to enter a group ID.
6.18 FAXING
10 To assign a name to the group, enter the name.
OR
If you do not want to assign a name, skip this step.
11 Press Enter when the name appears correctly or without
entering a name.
12 If you want to assign another group, press Enter and
repeat from step 5.
OR
To return to Standby mode, press Stop/Clear.
NOTE: You cannot include one group dial number in another group
dial number.
Editing Group Dial Numbers
You can delete a specific speed dial number from a selected
group or add a new number to the selected group.
1 Press Phone Book on the control panel.
2 Press Phone Book or the scroll button (W or X) to display
“Store & Edit” on the bottom line of the display. Press
Enter.
3 Press the scroll button (W or X) to display “Group Dials” on
the bottom line and press Enter.
4 Press the scroll button (W or X) to display “Edit” on the
bottom line and press Enter.
5 Enter the group number you want to edit and press Enter.
6 Press a one-touch dial button to enter a speed dial number
you want to add or delete.
7 When you enter the specific number in the group, the
display shows “Delete?.”
When you enter a new number, the display shows “Add?.”
8 Press Enter to add or delete the number.
9 To change the group name, press Upper Level.
FAXING 6.19
10 Enter a new group name and press Enter.
11 If you want to edit another group, press Enter and repeat
from step 5.
OR
To return to Standby mode, press Stop/Clear.
Sending a Fax Using Group Dialing
(Multi-address Transmission)
You can use group dialing for Broadcasting or Delayed
transmissions.
Follow the procedure of the operation (Broadcasting
transmission; see page 6.22, Delayed transmission; see
page 6.23, Priority transmissionpage 6.25, Delayed RX Polling
transmissionpage 6.26). When you come to a step in which the
display asks you to enter the remote fax number:
• For a one-digit group number, press and hold the appropriate
digit button.
• For a two-digit group number, press the first digit button and
hold the last digit button.
You can use only one group number for one operation. Then
continue the procedure to complete the operation.
Your machine automatically scans the document loaded in the
ADF and then dials each of the numbers included in the group.
Searching for a Number in the Memory
There are two ways to search for a number in the memory. You
can either scan from A to Z sequentially, or you can search using
the first letter of the name associated with the number.
Searching Sequentially through the Memory
1 Press Phone Book.
2 Press Enter when “Search&Dial” appears on the display.
6.20 FAXING
3 Press the scroll button (W or X) to scroll through the
memory until the name and number you want to dial
display. You can search upwards or downwards through the
entire memory in alphabetical order, from A to Z.
While searching through the machine’s memory, you can
see that each entry is preceded by one of three letters; “T”
for one-touch dial, “S” for speed dial or “G” for group dial
number. These letters tell you how the number is stored.
4 When the name and/or the number you want displays,
press Start Copy/Fax or Enter to dial.
Searching with a Particular First Letter
1 Press Phone Book.
2 Press Enter when “Search&Dial” appears on the display.
3 Press the button labeled with the letter you want to search
for. A name beginning with the letter displays.
For example, if you want to find the name “MOBILE,” press
the 6 button, which is labeled with “MNO.”
4 Press the scroll button (W or X) to display the next name.
5 When the name and/or the number you want displays,
press Start Copy/Fax or Enter to dial.
Printing a Phonebook List
You can check your automatic dial setting by printing a
Phonebook list.
1 Press Phone Book.
2 Press Phone Book or the scroll button (W or X) until
“Print” appears on the bottom line and press Enter.
A list showing your one-touch dial, speed dial and group dial
entries prints out.
FAXING 6.21
Other Ways to Fax
Sending Broadcasting Faxes
Using the Broadcasting button on the control panel, you can
use the broadcasting fax feature, which allows you to send a
document to multiple locations. Documents are automatically
stored in the memory and sent to a remote station. After
transmission, the documents are automatically erased from the
memory.
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press Broadcasting on the control panel.
4 Enter the number of the remote machine using the number
keypad.
You can use one-touch keypad or speed dial or group dial
numbers. For details about storing a number, see
page 6.15.
5 Press Enter to confirm the number. The display asks you to
enter another fax number to send the document.
NOTE: The Another No. prompt does not appear if you have added
numbers for another broadcasting or delay fax job. You must wait
until the job is completed.
6 To enter more fax numbers, press 1 to select “Yes” and
repeat steps 4 and 5. You can add up to 10 destinations.
Note that you cannot use group dial numbers for another
fax number.
6.22 FAXING
7 When you finish entering fax numbers, press 2 to select
“No” at a Another No. prompt.
The document is scanned into the memory before
transmission. The display shows the memory capacity and
the number of pages being stored in the memory.
The machine begins sending the document in order of the
numbers you entered.
Sending a Delayed Fax
You can set your machine to send a fax at a later time when you
will not be present.
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press Menu until “Fax Feature” appears on the top line of
the display. The first available menu item, “DelayFax,”
displays on the bottom line.
4 Press Enter.
5 Enter the number of the remote machine using the number
keypad.
You can use one-touch keypad or speed dial or group dial
numbers. For details about storing a number, see
page 6.15.
6 Press Enter to confirm the number on the display. The
display asks you to enter another fax number to send the
document.
NOTE: The Another No. prompt does not appear if you have added
numbers for another broadcasting or delay fax job. You must wait
until the job is completed.
FAXING 6.23
7 To enter more fax numbers, press 1 to select “Yes” and
repeat steps 4 and 5. You can add up to 10 destinations.
Note that you cannot use group dial numbers for another
fax number.
8 When you finish entering fax numbers, press 2 to select
“No” at a Another No. prompt.
The display asks you to enter a name.
9 To assign a name to the transmission, enter the name. If
not, skip this step.
For details on how to enter the name using the number
keypad, see page 1.32.
10 Press Enter.
The display shows the current time and asks you to enter
the starting time when the fax is to be sent.
11 Enter the time using the number keypad.
To select “AM” or “PM” for 12-hour format, press the
button or any number button.
or
If you set a time earlier than the current time, the
document will be sent at that time on the following day.
12 Press Enter when the starting time displays correctly.
The document is scanned into the memory before
transmission. The display shows the memory capacity and
the number of pages being stored in the memory.
The machine returns to Standby mode. The display reminds
you that you are in Standby mode and that a delayed fax is
set.
NOTE: If you want to cancel the delayed transmission, see
“Canceling a Scheduled Fax” on page 6.28.
6.24 FAXING
Sending a Priority Fax
Using the Priority Fax feature, a high priority document can be
sent ahead of reserved operations. The document is scanned
into the memory and transmitted when the current operation is
finished. In addition, the priority transmission interrupts a
broadcast operation between stations (i.e., when the
transmission to station A ends, before transmission to station B
begins) or between redial attempts.
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press Menu until “Fax Feature” appears on the top line of
the display.
4 Press the scroll button (W or X) to display “Priority Fax” on
the bottom line and press Enter.
5 Enter the number of the remote machine using the number
keypad.
To enter the number, you can use one-touch keypad or
speed dial or group dial numbers. For details, see
page 6.15.
6 Press Enter to confirm the number. The display asks you to
enter a name.
7 To assign a name to the transmission, enter the name. If
not, skip this step.
For details on how to enter a name using the number
keypad, see page 1.32.
8 Press Enter.
The document is scanned into the memory before
transmission. The display shows the memory capacity and
the number of pages being stored in the memory.
The machine shows the number being dialed and begins
sending the document.
FAXING 6.25
Polling a Remote Machine
Polling is used when one fax machine requests another to send
a document. This is useful when the person with the original
document to be sent is not in the office. The person who wants
to receive the document calls the machine holding it and
requests that the document be sent. In other words, it “polls”
the machine holding the original document.
You can set the machine to automatically receive documents
from the unattended remote fax machine at any time. This
feature permits unattended polling in the evening hours when
telephone rates are lower.
NOTE: The machine must be ready for polling.
1 Press Menu until “Fax Feature” appears on the top line of
the display.
2 Press the scroll button (W or X) to display “Delay Rx Poll”
on the bottom line and press Enter.
3 Enter the number of the remote machine to be polled using
the number keypad.
To enter the number, you can use a one-touch keypad or
speed dial number. For details, see page 6.15.
4 Press Enter to confirm the number on the display. The
display asks you to enter another fax number.
NOTE: The Another No. prompt does not appear if you have added
numbers for another broadcasting or delay fax job. You must wait
until the job is completed.
5 To enter more fax numbers, press 1 to select “Yes” and
repeat steps 4 and 5. You can add up to 10 destinations.
Note that you cannot use group dial numbers for another
fax number.
6 When you finish entering fax numbers, press 2 to select
“No” at a Another No. prompt.
7 Enter the time using the number keypad.
6.26 FAXING
To select “AM” or “PM” for 12-hour format, press the
button or any number button.
or
If you set a time earlier than the current time, your
machine will poll at that time on the following day.
8 When the remote machine is secured with a 4-digit poll
code, enter the correct code and press Enter.
If not, press Enter to accept “0000” which represents no
code, or enter 0000.
9 Press Enter when the starting time displays correctly.
At the specified time, the machine will dial the numbers in
the order you entered and receive documents from the
remote machines.
Adding Documents to a Scheduled Fax
You can add documents to the delayed transmission previously
reserved in your machine’s memory.
1 Load the document(s) face down into the ADF.
For details about loading a document, see page 6.5.
2 Adjust the document resolution to suit your fax needs. See
page 6.6.
If you need to change the darkness, see page 6.3.
3 Press Menu until “Fax Feature” appears on the top line of
the display.
4 Press the scroll button (W or X) to display “Add Page” on
the bottom line and press Enter.
The display shows the last job reserved in the memory.
FAXING 6.27
5 Press the scroll button (W or X) until you see the fax job to
which you want to add documents and press Enter.
The machine automatically stores the documents in the
memory, and the display shows the memory capacity and
the number of pages.
After storing, the machine displays the numbers of total
pages and added pages and then returns to Standby mode.
Canceling a Scheduled Fax
1 Press Menu until “Fax Feature” appears on the top line of
the display.
2 Press the scroll button (W or X) to display “Cancel Job” and
press Enter. The display shows the last job reserved in the
memory.
3 Press the scroll button (W or X) until you see the fax job
you want to cancel, and press Enter.
4 When the display confirms your selection, press 1 to select
“Yes.” The selected job is canceled and the machine returns
to Standby mode.
To cancel your selection, press 2 to select “No.”
6.28 FAXING
Additional Features
Using Secure Receiving Mode
You may need to prevent your received faxes from being
accessed by unauthorized people. You can turn on Secure
Receiving mode to restrict printing out all of the received faxes
when the machine is unattended. In Secure Receiving mode, all
of the incoming faxes go into the memory. When the mode turns
off, any faxes stored are printed.
To turn Secure Receiving mode on:
1 Press Menu until “Advanced Fax” appears on the top line of
the display.
2 Press the scroll button (W or X) until “Secure Receive”
appears on the bottom line and press Enter.
3 Press the scroll button (W or X) to display “On” on the
bottom line and press Enter.
4 Enter a four-digit passcode you want to use and press
Enter.
NOTE: You can activate Secure Receiving mode without setting a
passcode, but cannot protect your faxes.
5 Re-enter the passcode to confirm it and press Enter.
6 To return to Standby mode, press Stop/Clear.
When a fax is received in Secure Receiving mode, your machine
stores it into the memory and displays “Secure Receive” to let
you know that there is a fax stored.
FAXING 6.29
To print received documents:
1 Access the Secure Receive menu by following steps 1 and 2
on page 6.29.
2 Press the scroll button (W or X) to display “Print” on the
bottom line and press Enter.
3 Enter the four-digit passcode and press Enter.
The machine prints all of the faxes stored in the memory.
To turn Secure Receiving mode off:
1 Access the Secure Receive menu by following steps 1 and 2
on page 6.29.
2 Press the scroll button (W or X) to display “Off” on the
bottom line and press Enter.
3 Enter the four-digit passcode and press Enter.
The mode is deactivated and the machine prints all of the
faxes stored in the memory.
4 To return to Standby mode, press Stop/Clear.
6.30 FAXING
Printing Reports
Your machine can print reports containing useful information.
The following reports are available:
Phonebook List
This list shows all of the numbers currently stored in the
machine’s memory as speed dial and group dial numbers.
You can print this Phonebook list using the Phone Book button;
see page 6.21.
Sent Fax Report
This report shows information of the faxes you recently sent.
Received Fax Report
This report shows information of the faxes you recently
received.
System Data List
This list shows the status of the user-selectable options. You
may print this list to confirm your changes after changing any
settings.
Scheduled Job Information
This list shows the document currently stored for Delayed faxes
or Toll Save faxes. The list shows the starting time and type of
operation.
Message Confirmation
This report shows the fax number, the number of pages, the
elapsed time of the job, the communication mode, and the
communication results.
You can set up your machine to automatically print the message
confirmation report after each fax job. See page 6.3.
FAXING 6.31
Junk Fax Number List
This list shows up to 10 fax numbers specified as the junk fax
numbers by using the Junk Fax Setup menu; see page 6.34.
When the Junk Fax Barrier feature is turned on, incoming faxes
from those numbers are blocked.
This feature recognize the last 6 digits of the fax number set as
a remote fax machine’s ID.
Multi-communication Report
This report is printed automatically after sending documents
from more than one location.
Power Failure Report
This report is printed out automatically when power is restored
after a power failure, if there occurs any data loss due to the
power failure.
NOTE: The lists you have set to print out automatically don’t print
out when there is no paper loaded or a paper jam has occurred.
Printing a Report
1 Press Menu until “Reports” appears on the top line of the
display. The first available menu item, “Phone Book”
displays on the bottom line.
2 Press the scroll button (W or X) to display the report or list
you want to print on the bottom line.
• Phone Book: Phonebook list
• Sent Report: Sent fax report
• RCV Report: Received fax report
• System Data: System data list
• Scheduled Jobs: Scheduled job information
• MSG Confirm: Message confirmation
• Junk Fax List: Junk fax number list
3 Press Enter.
The selected information prints out.
6.32 FAXING
Using Advanced Fax Settings
Your machine has various user-selectable setting options for
sending or receiving faxes. These options are preset at the
factory, but you may need to change them. To find out how the
options are currently set, print the System Data list. For details
about printing the list, see page 6.31
Changing Setting Options
1 Press Menu until “Advanced Fax” appears on the top line of
the display. The first available menu item, “Send Forward,”
displays on the bottom line.
2 Press the scroll button (W or X) until you see the desired
menu item on the bottom line and press Enter.
3 When the option you want appears on the display, choose a
status by pressing the scroll button (W or X) or enter a
value using the number keypad.
4 Press Enter to save the selection.
5 You can exit from Setup mode at any time by pressing
Stop/Clear.
FAXING 6.33
Advanced Fax Setting Options
Option
Send Forward
Description
You can set the machine to always forward all of the
outgoing faxes to a specified destination, in addition to the
fax numbers you entered.
Select Off to turn this feature off.
Select On to turn this feature on. You can set the number
of the remote fax machine to which faxes are forwarded.
RCV Forward
You can set your machine to forward incoming faxes to
another fax number during a specified period of time.
When a fax arrives at your machine, it is stored in the
memory. Then, the machine dials the fax number that you
have specified and sends the fax.
Select Off to turn this feature off.
Select On to turn this feature on. You can set the fax
number to which faxes are forwarded. Then, you can enter
the starting time and/or the ending time. The Print Local
Copy option allows you to set the machine to print the fax,
if fax forwarding is completed without any error.
Toll Save
You can set your machine to store your faxes into the
memory and send them at the specified toll-saving time.
For details about Toll Save mode, see page 1.39.
Select Off to turn this feature off.
Select On to turn this feature on. You can set the starting
time and/or the ending time for Toll Save mode.
Junk Fax Setup
Using the Junk Fax Barrier feature, the system will not
accept faxes sent from remote stations of which there
machine ID’s are stored in the memory as junk fax
numbers. This feature is useful for blocking any unwanted
faxes.
Select Off to turn the feature off. Anybody can send you a fax.
Select On to turn the feature on. You can set up to 10 fax
numbers as junk fax numbers using the Set option. This
feature recognize the last 6 digits of the fax number set
as a remote fax machine’s ID.
After storing numbers, you do not receive any faxes from
the registered stations. To delete all the junk fax numbers,
use the All Delete option.
6.34 FAXING
Option
Secure Receive
Description
You can keep your received faxes from being accessed by
unauthorized people.
For further details about setting this mode, see page 6.29.
Prefix Dial No
You can set a prefix dial number of up to five digits. This
number dials before any automatic dial number is started.
It is useful for accessing the PABX exchange.
Stamp RCV Name
This option allows the machine to automatically print the
page number, and the date and time of the reception at
the bottom of each page of a received document.
Select Off to turn this feature off.
Select On to turn this feature on.
ECM Mode (Error
Correction Mode)
Error Correction Mode helps with poor line quality and
makes sure any fax you send are sent smoothly to any
other ECM-equipped fax machine. If the line quality is
poor, it takes more time to send a fax when you are using
the ECM mode.
Select Off to turn this feature off.
Select On to turn this feature on.
FAXING 6.35
Using the Remote Control Panel
Using the Remote Control Panel, you can create and edit
Phonebook entries or update the firmware program of your
machine on the desktop of your computer.
When you install the Samsungg software, the Remote Control
Panel program is automatically installed.
For information about installing the Samsung software, see
page 1.19.
To open the Remote Control Panel:
1 Start Windows.
2 From the Start menu, select Programs.
3 Select Samsung MFP 560 Series and then Remote
Control Panel.
The Remote Control Panel program opens.
4 The Remote Control Panel window provides the two tabs;
Phonebook and Firmware Update.
To exit, click the Exit button at the bottom of each tab.
For further details, click the Help button at the bottom of
each tab.
6.36 FAXING
The Phonebook Tab
Click the Phone Book tab to create and edit Phonebook entries.
Reads the
Phonebook entries
from the machine to
the Remote Control
Panel.
Downloads the
Phonebook entries
from the Remote
Control Panel to
the machine.
Shows Phonebook
entries
Allows you to
edit the selected
Phonebook entry
in a separate
Edit window.
Allows you to set
up group dial
numbers. See
below.
Deletes the selected
Phonebook entry.
Deletes all
Phonebook entries.
When you click Group Dial, the following window opens.
Enter a name for
the group.
Shows the
Phonebook entries
you can include in
the group. After
selecting a number,
click Add to move it
to the Included
numbers list.
Shows the numbers
included in the group.
To remove a number,
select it and click
Remove.
Click to save the group dial number after
adding or removing numbers for the group.
FAXING 6.37
The Firmware Update Tab
Click the Firmware Update tab to update the firmware of your
machine. This feature should be used by an authorized
technician. Please consult with the purchase point.
6.38 FAXING
7
USING YOUR PRINTER
LINUX
IN
This chapter gives you information about how to use your
machine in the Linux system.
This chapter includes:
• Getting Started
• Installing the MFP Driver
• Using the MFP Configurator
• Configuring Printer Properties
• Printing a Document
• Scanning a Document
Getting Started
The supplied CD-ROM provides you with Samsung’s MFP driver
package for using your machine with a Linux computer.
Samsung’s MFP driver package contains printer and scanner
drivers, providing the ability to print documents and scan
images. The package also delivers powerful applications for
configuring your machine and further processing of the scanned
documents.
After the driver is installed on your Linux system, the driver
package allows you to monitor a number of MFP devices via USB
simultaneously. The acquired documents can then be edited,
printed on the same local MFP or network printers, sent by email, uploaded to a FTP site or transferred to an external OCR
system.
The MFP driver package is supplied with a smart and flexible
installation program. You don't need to search for additional
components that might be necessary for the MFP software: all
required packages will be carried onto your system and installed
automatically; this is possible on a wide set of the most popular
Linux clones.
7.2
USING YOUR PRINTER
IN
LINUX
Installing the MFP Driver
System Requirements
Supported OS
• Redhat 7.1 and above
• Linux Mandrake 8.0 and above
• SuSE 7.1 and above
• Caldera OpenLinux 3.1 and above
• Turbo Linux 7.0 and above
• Slackware 8.1 and above
Recommended Hardware Requirements
• Pentium II or higher
• RAM 256 MB or higher
• HDD 1 GB or higher
NOTES:
• It’s also necessary to claim swap partition of 200MB or larger for
working with large scanned images.
• The Linux scanner driver supports the optional resolution at
maximum. see “Scanner and Copier Specifications” on page A.3.
Software
• Linux Kernel 2.4 or higher
• Glibc 2.2 or higher
• CUPS
• SANE 1.4 or higher
USING YOUR PRINTER
IN
LINUX
7.3
Installing the MFP Driver
1 Make sure that you connect your machine to your computer.
Turn both the computer and the machine on.
2 When the Administrator Login window appears, type in root
in the Login field and enter the system password.
NOTE: You must log in as a super user (root) to install the printer
software. If you are not a super user, ask your system
administrator.
3 Insert the printer software CD-ROM. The CD-ROM will
automatically run.
If the CD-ROM does not automatically run, click the
icon
at the bottom of the desktop. When the Terminal screen
appears, type in:
[root@localhost root]#cd /mnt/cdrom/Linux
[root@localhost root]#./install.sh
NOTE: The installation program runs automatically if you have an
autorun software package installed and configured.
4 Click Install.
5 When the welcome screen appears, click Next.
7.4
USING YOUR PRINTER
IN
LINUX
6 When the installation is completed, click Finish.
The installation program has added the MFP Configurator
desktop icon and Samsung MFP group to the system menu
for your convenience. If you have any difficulties, consult
the on-line help that is available through your system menu
or can otherwise be called from the driver package windows
applications, such as MFP Configurator or Image Editor.
Uninstalling the MFP Driver
1 From the Startup Menu icon (
) at the bottom of the
desktop, select Samsung MFP and select Samsung MFP
560 Series Uninstall.
2 Click Next.
3 Click Finish.
USING YOUR PRINTER
IN
LINUX
7.5
Using the MFP Configurator
MFP Configurator is a tool primarily intended for configuring MFP
devices. Since an MFP device combines the printer and scanner,
the MFP Configurator provides options logically grouped for
printer and scanner functions. There is also a special MFP port
option responsible for the regulation of access to an MFP printer
and scanner via a single I/O channel.
After installing the MFP driver (see page 7.3), the MFP
Configurator icon will automatically be created on your desktop.
Opening the MFP Configurator
1 Double-click MFP Configurator on the desktop.
You can also click the Startup Menu icon and select
Samsung MFP and then MFP Configurator.
2 Press each button on the Modules pane to switch to the
corresponding configuration window.
Printers Configuration
button
Scanners Configuration
button
MFP Ports Configuration
button
You can use the on-line help by clicking Help.
3 After changing the configurations, click Exit to close the
MFP Configurator.
7.6
USING YOUR PRINTER
IN
LINUX
Printers Configuration
Printers Configuration has the two tabs; Printers and Classes.
Printers Tab
You can see the current system’s printer configuration by
clicking on the printer icon button on the left side of MFP
Configurator window.
Switches to Printer
configuration.
Printer control
buttons. See
below.
Shows all of the
installed printer.
Shows the status,
model name and
URI of your printer.
You can use the following printer control buttons:
• Refresh: renews the available printers list.
• Add Printer: allows you to add a new printer.
• Remove Printer: removes the selected printer.
• Set as Default: sets the current printer as a default printer.
• Stop/Start: stops/starts the printer.
• Test: allows you to print a test page to check if the machine
is working properly.
• Properties: allows you to view and change the printer
properties. For details, see page 7.10.
USING YOUR PRINTER
IN
LINUX
7.7
Classes Tab
The Classes tab shows the list of the available printer classes.
Renews the classes
list.
Allows you to add a
new printer class.
Shows all of the
printer classes.
Removes the
selected printer
class.
Shows the status of the
class and the number of
printers in the class.
Scanners Configuration
In this window, you can monitor activity of scanner devices,
view the list of installed Samsung MFP devices, change device
properties, and scan images.
Shows all of the
installed scanners.
Switches to
Scanners
configuration.
Allows you to
monitor the activity
of the scan drivers.
Shows the vendor,
model name and type of
your scanner.
7.8
USING YOUR PRINTER
Allows you to change
the scan properties and
scan a document. See
page 7.13.
IN
LINUX
MFP Ports Configuration
In this window, you can view the list of available MFP ports,
check the status of each port and release a port that is stalled
in busy state when its owner is terminated for any reason.
Renews the
available ports list.
Releases the selected
port.
Switches to
MPF ports
configuration.
Shows all of the
available ports.
Shows the port type,
device connected to
the port and status
Sharing Ports Between Printers and Scanners
Your machine may be connected to a host computer via the USB
port. Since the MFP device contains more than one device
(printer and scanner), it is necessary to organize proper access
of “consumer” applications to these devices via the single I/O
port.
The Samsung MFP driver package provides an appropriate port
sharing mechanism that is used by Samsung printer and
scanner drivers. The drivers address their devices via so-called
MFP ports. The current status of any MFP port can be viewed via
the MFP Ports Configuration. The port sharing prevents you from
accessing one functional block of the MFP device, while another
block is in use.
When you install a new MFP printer onto your system, it is
strongly recommended you do this with the assistance of an MFP
Configurator. In this case you will be asked to choose I/O port
for the new device. This choice will provide the most suitable
configuration for MFP’s functionality. For MFP scanners I/O ports
are being chosen by scanner drivers automatically, so proper
settings are applied by default.
USING YOUR PRINTER
IN
LINUX
7.9
Configuring Printer Properties
Using the properties window provided by the Printers
configuration, you can change the various properties for your
machine as a printer.
1 Open the MFP Configurator.
If necessary, switch to Printers configuration.
2 Select your machine on the available printers list and click
Properties.
3 The Printer Properties window opens.
The following five tabs display at the top of the window:
• General: allows you to change the printer location and
name. The name entered in this tab displays on the
printer list in Printers configuration.
• Connection: allows you to view or select another port.
• Driver: allows you to view or select another printer
driver. By clicking Options, you can set the default
device options.
• Jobs: shows the list of print jobs. Click Cancel job to
cancel the selected job and select the Show completed
jobs check box to see previous jobs on the job list.
• Classes: shows the class that your printer is in. Click
Add to Class to add your printer to a specific class or
click Remove from Class to remove the printer from the
selected class.
4 Click OK to apply the changes and close the Printer
Properties Window.
7.10 USING YOUR PRINTER
IN
LINUX
Printing a Document
Printing from Applications
There are a lot of Linux applications that you are allowed to print
from using Common UNIX Printing System(CUPS). You can print
on your machine from any such application.
1 From the application you are using, select Print from the
File menu.
2 Select Print directly using lpr.
3 In the Samsung LPR window, select the model name of
your machine from the Printer list and click Properties.
Click
4 Change the printer and print job properties.
USING YOUR PRINTER
IN
LINUX 7.11
The following four tabs display at the top of the window.
• General - allows you to change the paper size, the paper
type and the orientation of the documents, enables the
duplex feature, adds start and end banners and changes
the number of pages per sheet.
• Text - allows you to specify the page margins and set the
text options, such as spacing or colums.
• Graphics - allows you to set image options that are used
when printing images/files, such as color options, image
size or image position.
• Device: allows you to set the print resolution, paper
source and destination.
5 Click OK to apply the changes and close the sf565p
Properties window.
6 Click OK in the Samsung LPR window to start printing.
7 The Printing window appears to allow you to monitor the
status of your print job.
To abort the current job, click Cancel.
Printing Files
You can print many different types of files on the Samsung MFP
device using the standard CUPS way - directly from the
command line interface. The CUPS lpr utility allows you do that.
But the drivers package replaces the standard lpr tool by a much
more user-friendly Samsung LPR program.
To print any document file:
1 Type lpr  from the Linux shell command line
and press Enter. The Samsung LPR window appears.
When you type only lpr and press Enter, the Select file(s)
to print window appears first. Just select any files you want
to print and click Open.
2 In the Samsung LPR window, select your printer from the
list, and change the printer and print job properties.
For details about the properties window, see page 7.11.
3 Click OK to start printing.
7.12 USING YOUR PRINTER
IN
LINUX
Scanning a Document
You can scan a document using the MFP Configurator window.
1 Double-click the MFP Configurator on your desktop.
2 Click the
button to switch to Scanners Configuration.
3 Select the scanner on the list.
Click your
scanner.
When you have only one MFP device and it is connected to
the computer and turned on, your scanner appears on the
list and is automatically selected.
If you have two or more scanners attached to your
computer, you can select any scanner to work at any time.
For example, while acquisition is in progress on the first
scanner, you may select the second scanner, set the device
options and start the image acquisition simultaneously.
NOTE: The scanner name shown in Scanners configuration can be
different from the device name.
4 Click Properties.
USING YOUR PRINTER
IN
LINUX 7.13
5 Load the document(s) to be scanned face down into the
ADF (Automatic Document Feeder) and adjust the
document guides.
For detailed guidelines for preparing an original document,
see page 4.2.
6 Click Preview in the Scanner Properties window.
The document is scanned and the image preview appears in
the Preview Pane.
Drag the pointer to
set the image area
to be scanned.
7.14 USING YOUR PRINTER
IN
LINUX
7 Change the scan options in the Image Quality and Scan
Area sections.
• Image Quality: allows you to select the color
composition and the scan resolution for the image.
• Scan Area: allows you to select the page size. The
Advanced button enables you to set the page size
manually.
If you want to use one of the preset scan option settings,
select from the Job Type drop-down list. For details about
the preset Job Type settings, see page 7.16.
You can restore the default setting for the scan options by
clicking Default.
8 When you have finished, press Scan to start scanning.
The status bar appears on the bottom left of the window to
show you the scanning progress. To cancel scanning, press
Cancel.
9 The scanned image appears in the new Image Editor
window.
If you want to edit the scanned image, use the toolbar. For
further details about editing the image, see page 7.17.
10 When you are finished, click Save on the toolbar.
11 Select the file directory where you want to save the image
and enter the file name.
12 Click Save.
USING YOUR PRINTER
IN
LINUX 7.15
Using Preset Job Type Settings
You can save your scan option settings to retrieve for a later
scanning.
To save a new Job Type setting:
1 Change the options from the Scanner Properties window.
2 Click Save As.
3 Enter the name for your setting.
4 Click OK.
Your setting is added to the Saved Settings drop-down list.
To save a Job Type setting for the next scan job:
1 Select the setting you want to use from the Job Type dropdown list.
2 Click Save.
The next time you open the Scanner Properties window, the
saved setting is automatically selected for the scan job.
To delete a Job Type setting:
1 Select the setting you want to delete from the Job Type
drop-down list.
2 Click Delete.
The setting is deleted from the list.
7.16 USING YOUR PRINTER
IN
LINUX
Using the Image Editor
The Image Editor window provides you with menu commands
and tools to edit your scanned image.
Use these tools to
edit the image.
You can use the following tools to edit the image:
Tools
Function
Saves the image.
Cancels your last action.
Restores the action you canceled.
Allows you to scroll through the image.
Crops the selected image area.
Zooms the image out.
Zooms the image in.
USING YOUR PRINTER
IN
LINUX 7.17
Tools
Function
Allows you to scale the image size; you can enter
the size manually, or set the rate to scale
porportionally, vertically or horizontally.
Allows you to rotate the image; you can select the
number of degrees from the drop-down list.
Allows you to flip the image vertically or
horizontally.
Allows you to adjust the brightness or contrast of
the image, or to invert the image.
Shows the properties of the image.
For further details about the Image Editor program, refer to the
on-line help.
7.18 USING YOUR PRINTER
IN
LINUX
8
MAINTENANCE
This chapter provides information for maintaining your
machine and the toner cartridge.
This chapter includes:
• Clearing the Memory
• Adjusting Shading
• Cleaning Your Machine
• Maintaining the Toner Cartridge
• Consumables and Replacement Parts
• Replacing the ADF Rubber Pad
Clearing the Memory
You can selectively clear information stored in your machine’s memory.
1 Press Menu on the control panel until “Maintenance”
appears on the top line of the display.
2 Press the scroll button (W or X) until you see “Clear
Memory” on the bottom line and press Enter
The first available menu item, “Clear All Mem.” displays on
the bottom line.
3 Press the scroll button (W or X) until you see the item you
want to clear.
• Clear All Mem.: Clears all of the data stored in the memory
and resets all of your settings to the factory default.
• Paper Setting: Restores all of the Paper Setting options to
the factory default.
• Copy Setup: Restores all of the Copy Setup options to the
factory default.
• Fax Setup: Restores all of the Fax Setup options to the
factory default.
• Fax Feature: Cancels all of the scheduled fax jobs in the
machine’s memory.
• Advanced Fax: Restores all of the Advanced Fax setting
options to the factory default.
• Sound/Volume: Resets the sound and volume settings to the
factory default.
• Machine Setup: Resets all of the system settings, such as
the machine ID, date and time, display language and save
modes, to the factory default.
• Sent Report: Clears all of records of your faxes sent.
• RCV Report: Clears all of records of your faxes received.
• Phone Book: Clears the one-touch, speed and group dial
numbers stored in the memory.
4 Press Enter. The selected memory is cleared and the
display asks you to continue clearing the next item.
5 To clear another item, press Enter and repeat steps 3 and 4
OR
To return to Standby mode, press Stop/Clear.
8.2
MAINTENANCE
Adjusting Shading
When the scan unit becomes dirty, it can alter the shading value.
If your copy has black lines or is blurred, adjust the shading
setting.
1 Load a sheet of white paper into the ADF.
2 Press Menu on the control panel until “Maintenance”
appears on the top line of the display.
3 Press the scroll button (W or X) until “Adjust Shading ”
appears on the bottom line and press Enter.
4 Press the scroll button (W or X) to select “On” and press
Enter.
Your machine picks up the paper and adjusts the shading
value.
Cleaning Your Machine
To maintain the print quality, follow the cleaning procedures
below each time the toner cartridge is replaced or if print quality
problems occur.
NOTES:
• While cleaning the inside of the machine, be careful not to touch
the transfer roller, located underneath the toner cartridge. Oil
from your fingers can cause print quality problems.
• Cleaning the cabinet of your machine with products containing
large amounts of alcohol, solvent or other strong substances can
discolor or crack the cabinet.
Cleaning the Outside
Clean the cabinet of the machine with a soft lint-free cloth. You
can dampen the cloth slightly with water, but be careful not to
let any water drip onto or inside the machine.
MAINTENANCE
8.3
Cleaning the Inside
During the printing process, paper, toner and dust particles can
accumulate inside the machine. This buildup can cause print
quality problems, such as toner specks or smearing. Cleaning
the inside of the machine clears or reduces these problems.
1 Turn the machine off and unplug the power cord. Wait for
the machine to cool down.
2 Open the front cover and pull the toner cartridge out,
lightly pushing it down.
3 With a dry lint-free cloth, wipe away any dust and spilled
toner from the toner cartridge area and the toner cartridge
cavity.
CAUTION: To prevent damage to the toner cartridge, do not expose
it to light for more than a few minute. Cover it with a piece of paper, if
necessary. Do not touch the black transfer roller inside the machine.
4 Reinsert the toner cartridge and close the cover.
5 Plug in the power cord and turn the machine on.
8.4
MAINTENANCE
Cleaning the Scan Unit
Keeping the scan unit clean helps ensure the best possible
copies. We suggest that you clean the scan unit at the start of
each day and during the day, as needed.
1 Slightly dampen a soft lint-free cloth or paper towel with
water.
2 Open the control panel by gripping it on the bottom edge
and pulling it upwards.
3 Disassemble the white roller as follows:
The right end of the white roller has a plastic bush that is
snapped shut with small tab on it. Pull the tab inward
slightly then lift the tab until the roller is released. Lift the
roller upwards and to the right, releasing the left end from
its , then rotate the bushing until it reach a slot (➀). Then
pull the roller upward (➁).
MAINTENANCE
8.5
4 Wipe the roller surface with a soft cloth dampened with
water.
5 Carefully wipe the scanning glass with a soft dry cloth.
If the glass is very dirty, first wipe it with a slightly
dampened cloth, and then with a dry cloth. Be very careful
not to scratch the glass surface.
6 Replace the roller by inserting the left end first followed by
the right end, then rotating the bushing until it locks into
place.
7 Reconnect the support and the control panel and then close
the control panel firmly until it clicks into place.
8.6
MAINTENANCE
Maintaining the Toner Cartridge
Toner Cartridge Storage
To get the most from the toner cartridge, keep the following
guidelines in mind:
• Do not remove the toner cartridge from its package until
ready for use.
• Do not refill the toner cartridge. The machine warranty
does not cover damage caused by using a refilled
cartridge.
• Store toner cartridges in the same environment as your
machine.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minute.
Saving Toner
To save toner, press the Toner Save button on the control
panel; see page 1.38. The button backlight turns on. Using this
feature extends the life of the toner cartridge and reduces your
cost per page, but it also reduces the print quality.
Expected Cartridge Life
The life of the toner cartridge depends on the amount of toner
that print jobs require. The actual number may be different
depending on the print density of the page you print. If you print
a lot of graphics, you may need to change the cartridge more
often.
MAINTENANCE
8.7
Redistributing Toner
When the toner cartridge is near the end of its life, white streaks
or light print occurs. The LCD displays the warning message,
“Toner Low.” You can temporarily reestablish the print quality by
redistributing the remaining toner in the cartridge.
Open the front cover.
2 Pull the toner cartridge out and gently roll the cartridge 5 or
6 times to distribute the toner evenly inside the cartridge.
NOTE: If the toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets the toner into
fabric.
3 Reinstall the cartridge and close the front cover.
8.8
MAINTENANCE
Replacing the Toner Cartridge
When the toner eventually runs out, only blank pages print when a
print job is sent or when a fax is received. At this stage, the toner
cartridge needs to be replaced. The display on the control panel
shows the warning message, “Toner Empty” and the machine stops
printing.
NOTE: You can set the machine to ignore the “Toner Empty”
message and continue printing. See page 8.11.
1 Open the front cover.
2 Lightly pushing the used cartridge down, pull it out.
3 Unpack the new toner cartridge and gently roll it
horizontally four or five times to distribute the toner evenly
inside the cartridge.
Save the box and the Plastic bag for shipping.
4 Slide the new toner cartridge in until it locks into place.
5 Close the front cover.
MAINTENANCE
8.9
Setting the Notify Toner Option
If you have set the Notify Toner menu option to “On”, your
machine automatically sends a fax to your service company or
the dealer to notify them that your machine requires a new
toner cartridge when the toner cartridge needs to be replaced.
The fax number is preset by your dealer when you bought your
machine.
1 Press Menu on the control panel until “Maintenance”
appears on the top line of the display.
The first available menu item, “Clean Drum,” displays on
the bottom line.
2 Press the scroll button (W or X) to display “Notify Toner ”
on the bottom line and press Enter.
3 Press the scroll button (W or X) to change the setting.
Select “On” to enable this feature. Selecting “Off” disables
this feature.
4 Press Enter to save the selection.
8.10 MAINTENANCE
Cleaning the Drum
If there are streaks or spots on your print, the OPC drum of the
cartridge may require cleaning.
1 Before setting the cleaning procedure, make sure that
paper is loaded in the machine.
2 Press Menu on the control panel until “Maintenance”
appears on the top line of the display.
The first available menu item, “Clean Drum,” displays on
the bottom line.
3 Press Enter.
4 When the display asks you to confirm your selection, press
Enter.
The machine prints a cleaning page. Toner particles on the
drum surface are affixed to the paper.
5 If the problem remains, repeat steps 1 through 4.
Ignoring the Toner Empty Message
When the toner cartridge is empty, the machine shows a “Toner
Empty” message and stops printing.
You can set the machine to ignore the message when it displays
and to continue printing the pages.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button (W or X) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button (W or X) to select “On” or “Off.”
Select “On” to ignore the Toner Empty message.
Select “Off” to stop printing when the message appears.
This is the default setting.
4 Press Enter to save the selection.
MAINTENANCE 8.11
Consumables and Replacement Parts
From time to time, you needs to replace the toner cartridge,
roller, and fuser unit to maintain top performance and to avoid
print quality problems and paper feed problems resulting from
worn parts.
The following items should be replaced after you have printed a
specified number of pages:
Items
Yield (Average)
ADF rubber pad
Approx. 10,000 pages
ADF roller
Approx. 60,000 pages
Paper feeding roller
Approx. 60,000 pages
Transfer roller
Approx. 60,000 pages
Fuser unit
Approx. 60,000 pages
To purchase the consumables and replacement parts, contact
your Samsung dealer or the retailer where you bought your
machine. We strongly recommend that items be installed by a
trained service professional, except for the toner cartridge and
the ADF rubber pad.
8.12 MAINTENANCE
Replacing the ADF Rubber Pad
You can purchase a ADF rubber assembly from a Samsung
dealer or the retailer where you bought your machine.
1 Open the control panel by gripping it on the bottom edge
and pulling it.
2 Disconnect the support on the left side of the machine from
the control panel and lift the control panel up to the
complete open position.
3 Remove the control panel from the machine by
disconnecting the hinge on the right.
NOTE: Be careful not to disconnect the connector on the control
panel from the machine as it turns the LCD off.
MAINTENANCE 8.13
4 Using a screw driver, press the slots on the ADF rubber
plate to unlatch the plate and the ADF rubber.
5 Align the holes on the new ADF rubber and the plate, and
insert the tabs on the plate into the slot on the machine.
Press them until they are lached.
6 Replace the control panel by connecting the hinge on the
right first, then inserting the left arm while pushing the
control panel to the right.
7 Reconnect the support and the control panel and then close
the control panel firmly until it clicks into place.
8.14 MAINTENANCE
9
TROUBLESHOOTING
This chapter gives helpful information for what to do if you
encounter an error.
This chapter includes:
• Clearing Document Jams
• Clearing Paper Jams
• Clearing LCD Error Messages
• Solving Problems
Clearing Document Jams
When a document jams while it passes through the ADF (Automatic
Document Feeder), “Document Jam” appears on the display.
Input Misfeed
1 Remove the remaining documents from the ADF.
2 Pull the jammed document gently out of the ADF.
3 Load the documents back into the ADF.
NOTE: To prevent document jams, do not use thick, thin or mixed
documents.
Exit Misfeed
1 Remove the remaining documents from the ADF.
2 Open the control panel by gripping it on the bottom edge
and pulling it.
9.2 TROUBLESHOOTING
3 Pull the document gently out of the ADF.
4 Close the control panel. Then load the documents back into
the ADF.
Clearing Paper Jams
When a paper jam occurs, “Paper Jam” appears on the display.
Refer to the table below to locate and clear the paper jam.
Message
[Paper Jam 0]
Open/Close Door
[Paper Jam 1]
Open/Close Door
Location of Jam
Go to
In the paper tray.
page 9.4
In the fuser area or
around the toner
cartridge.
page 9.6
In the manual feeder
[Paper Jam 2]
Check Inside
In the paper exit area
page 9.5
To avoid tearing the paper, pull the jammed paper out gently
and slowly. Follow the steps on the next pages to clear the jam.
TROUBLESHOOTING
9.3
In the Paper Tray
1 Open and close the front cover. The jammed paper
automatically exits the machine.
If the paper does not exit, continue to step 2.
2 Pull the paper tray open.
3 Remove the jammed paper by gently pulling it straight out.
If there is any resistance and the paper does not move
when you pull or if you cannot see the paper in this area,
skip to the fuser area around the toner cartridge. See
page 9.6.
4 Insert the paper tray into the machine until it snaps into
place.
5 Open and close the front cover to resume printing.
9.4 TROUBLESHOOTING
In the Paper Exit Area
1 Open and close the front cover. The jammed paper
automatically exits the machine.
If the paper does not exit, continue to step 2.
2 Gently pull the paper out of the front output tray. Skip to step 6.
If there is any resistance and the paper does not move
when you pull or if you cannot see the paper in the front
output tray, continue to step 3.
3 Open the rear cover.
4 Remove the jammed paper by gently pulling it straight out.
5 Close the rear cover.
6 Open and close the front cover to resume printing.
TROUBLESHOOTING
9.5
In the Fuser Area or Around the Toner Cartridge
NOTE: The fuser area is hot. Take care when removing paper from
the machine.
1 Open the front cover and pull the toner cartridge out,
lightly pushing it down.
2 Remove the jammed paper by gently pulling it straight out.
3 Replace the toner cartridge and close the front cover.
Printing automatically resumes.
In the Manual Feeder
“
” appears on the display when you try to print
using the manual feeder and the machine does not detect paper,
due to no paper or improper paper loading.
The error message may also occur when the paper is not
properly fed into the machine through the manual feeder. In that
case, pull the paper out of the machine.
9.6 TROUBLESHOOTING
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. When a paper jam occurs, follow the steps outlined in
page 9.3.
• Follow the procedures on page 1.12 when you load paper.
Ensure that the adjustable guides are positioned correctly.
• Do not overload the paper tray. Ensure that the paper is
below the paper capacity mark on the inside wall of the paper
tray.
• Do not remove the paper from the tray while your machine is
printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or highly curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials. See “Paper
Specifications” on page A.6.
• Ensure that the print side of print materials is facing down in
the paper tray and facing up in the manual feeder.
• If paper jams frequently occur when you print on the A5sized paper:
- Load the paper into the tray as shown below.
- Set the page orientation to Landscape in the printer’s
Properties window. See page 3.3.
TROUBLESHOOTING
9.7
Clearing LCD Error Messages
Messages appears on the display to indicate the control panel to
indicate the machine’s status or errors. Refer to the following
table to understand the message’s meaning and correct the
problem, if necessary. Messages and their meanings are listed
in alphabetical order.
Display
Meaning
Suggested solutions
Your machine’s memory has
become full while
documents were being
loaded into memory.
To cancel the fax job, press the
No 1 button “Yes.”
If you want to send the pages
already stored, press the No 2
button “No.” You should send
the remaining pages later when
the memory is available.
[Comm. Error]
The machine has a
communication problem.
Ask the sender to try again.
CRU Fuse Error
The machine has a problem
with recognizing the new
toner cartridge.
Please contact a service
representative.
[Document Jam]
The loaded document has
jammed in the ADF
(Automatic Document
Feeder).
Clear the document jam. See
page 9.2.
[Door Open]
The front or rear cover is not
securely latched.
Close the cover until it locks into
place.
Group Not Available
You have tried to select a
group location number
where only a single location
number can be used, such
as when adding locations for
a broadcasting operation.
Just use a one-touch or speed
dial number or dial a number
manually using the number
keypad.
Cancel ?
1:Yes 2:No
9.8 TROUBLESHOOTING
Display
Meaning
The remote machine does
not have the requested
feature, such as a delayed
transmission.
Suggested solutions
Reconfirm the remote machine’s
features.
[Incompatible]
It also occurs if the remote
machine does not have
enough memory space to
complete the operation you
are attempting.
[Jam 1] or
[No Cartridge]
The toner cartridge is not
installed.
Install the toner cartridge. See
page 1.10.
The remote person did not
answer or the line is already
engaged.
Try again after a few minutes.
Line Busy
[Line Error]
Your machine cannot
connect with the remote
machine or has lost contact
because of a problem with
the phone line.
Try again. If the problem
persists, wait an hour or so for
the line to clear and try again.
You have attempted to set
up a copy or fax operation
with no document loaded.
Load a document and try again.
There is a problem in the
fuser unit.
Unplug the power cord and plug
it back in. If the problem
persists, please contact a service
representative.
The memory is full.
Delete unnecessary documents,
retransmit after more memory
becomes available or split the
transmission into more than one
operation.
The remote fax machine has
not answered after several
redial attempts.
Try again. Make sure that the
remote machine is operational.
The one-touch or speed dial
location you tried to use has
no number assigned to it.
Dial the number manually using
the number keypad or assign the
number. For storing a number,
see “Automatic Dialing” on
page 6.15.
Load Document
Low Heat Error
Open Heat Error
[Over Heat]
Memory Full
[No Answer]
NO. Not Assigned
Or, turn the ECM on. See
page 6.35.
TROUBLESHOOTING
9.9
Display
Meaning
Suggested solutions
[No Paper]
Add Paper
The paper tray has run out
of paper.
Load paper in the paper tray.
See page 1.12.
Operation Not
Assigned
You are doing in the Add/
Cancel operation, but there
is no jobs waiting.
Check the display to see if there
is any scheduled job. The display
should indicate them in Standby
mode, for example, Delay Fax.
Paper has jammed in the
feeding area of the paper
tray.
Clear the jam. See page 9.4.
[Paper Jam 0]
Open/Close Door
[Paper Jam 1]
Open/Close Door
• Paper has jammed in
the paper exit area.
• A paper jam has
occurred in the manual
feeder or the machine
detects non-feeding
from the manual feeder.
Clear the jam. See page 9.6.
[Paper Jam 2]
Check Inside
Paper has jammed in the
fuser area.
Clear the jam. See page 9.5.
Power Failure
Power has turned off then on
and the machine’s memory
has not been saved.
You need to start again the job
which you were trying to do
before the power failure.
Retry Redial?
The machine is waiting for a
specified time interval to
redial a previously busy
station.
You can press Enter to
immediately redial, or Stop/
Clear to cancel the redial
operation.
The Stop/Clear button is
pressed during a copy or fax
operation.
Try again.
[Stop Pressed]
[Toner Empty]
The toner cartridge has run
out. The machine stops
printing.
Replace with a new toner
cartridge. See page 8.9.
The toner cartridge is almost
empty.
Take out the toner cartridge and
gently shake it. By doing this,
you can temporarily reestablish
printing operations.
[Toner Low]
9.10 TROUBLESHOOTING
Solving Problems
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please call for
service.
Paper Feeding Problems
Condition
Suggested solutions
Paper is jammed during
printing.
Clear the paper jam. See page 9.3.
Paper sticks together.
• Ensure that there is not too much paper in the paper tray.
The paper tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
• Make sure that you are using the correct type of paper. See
“Paper Specifications” on page A.6.
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper
do not feed.
• Different types of paper may be stacked in the paper tray.
Load the paper of only one type, size and weight.
• If multiple sheets have caused a paper jam, clear the paper
jam. See page 9.3.
Paper does not feed into
the machine.
• Remove any obstructions inside the machine.
• Paper has not been loaded correctly. Remove paper from the
tray and reload it correctly.
• There is too much paper in the paper tray. Remove excess
paper from the tray.
• The paper is too thick. Use only paper that meets the
specifications required by the machine. See “Paper
Specifications” on page A.6.
The paper keeps
jamming.
• There is too much paper in the paper tray. Remove excess
paper from the tray.
• An incorrect type of paper is being used. Use only paper that
meets the specifications required by the machine. See
“Paper Specifications” on page A.6. If you are printing on
special materials, use the manual feeder.
• There may be debris inside the machine. Open the front
cover and remove the debris.
Transparencies stick
together in the paper
exit.
Use only the transparencies specifically designed for a laser
printer. Remove each transparency as it exits from the
machine.
Envelopes skew or fail
to feed correctly.
Ensure that the paper guides are against both sides of the
envelopes.
TROUBLESHOOTING 9.11
Printing Problems
Condition
The machine
does not print.
Possible cause
Suggested solutions
The machine is not
receiving power.
Check the power cord connections. Check
the power switch and the power source.
The machine is not
selected as the default
printer.
Select Samsung MFP 560 Series as
your default printer in your Windows.
Check the machine for
the following:
• The front or rear
cover is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
is not installed.
After locating the problem, clear it.
• Close the cover.
• Clear the paper jam. See page 9.3.
• Load paper. See page 1.12.
• Install the toner cartridge. See
page 1.10.
The connection cable
between the computer
and the machine is not
connected properly.
Disconnect the printer cable and
reconnect it.
The connection cable
between the computer
and the machine is
defective.
If possible, attach the cable to another
computer that is working properly and
print a document. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer setting to
make sure that the print job is sent to the
correct port, for example, LPT1. If the
computer has more than one port, make
sure that the machine is attached to the
correct one.
The machine may be
configured incorrectly.
Check the printer properties to ensure
that all of the print settings are correct.
The printer driver may
be incorrectly
installed.
Remove the printer driver and then
reinstall it; see page 1.21 and page 1.21
respectively.
The machine is
malfunctioning.
Check the display message on the control
panel to see if the machine is indicating a
system error.
9.12 TROUBLESHOOTING
If a printer system error occurs, contact
your service representative.
Condition
Possible cause
Suggested solutions
The machine
selects print
materials from
the wrong
paper source.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the paper
source selection is found under the
Paper tab within the printer properties.
Select the correct paper source. See
page 3.8.
A print job is
extremely
slow.
The job may be very
complex.
Reduce the complexity of the page or try
adjusting the print quality settings.
Half the page
is blank.
The page orientation
setting may be
incorrect.
Change the page orientation in your
application. See page 3.3.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
The printer cable is
loose or defective.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and the machine to
another computer and try a print job that
you know works. Finally, try a new printer
cable.
The wrong printer
driver was selected.
Check the application’s printer selection
menu to ensure that your machine is
selected.
The software
application is
malfunctioning.
Try printing a job from another
application.
The operating system
is malfunctioning.
Exit Windows and reboot the computer.
Turn the machine off and then back on
again.
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The maximum print speed of your
machine is 17 PPM for Letter-sized paper
16 PPM for A4-sized paper.
TROUBLESHOOTING 9.13
Condition
Possible cause
Suggested solutions
The toner cartridge is
defective or out of
toner.
Redistribute the toner. if necessary. See
page 8.8.
The file may have
blank pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as
the controller or the
board, may be
defective.
Contact a service representative.
The
illustrations
print
incorrectly in
Adobe
Illustrator.
The setting in the
software application is
wrong.
Select Download as Bit Image in the
Advanced Options window of the
Graphic properties and print the
document.
An error occurs
repeatedly
when you are
printing with
the USB
connection.
When the USB mode
is set to “Fast,” some
PC users may
experience poor USB
communication.
Change the USB mode to “Slow.” To do
so, follow these steps:
Pages print,
but are blank.
If necessary, replace the toner cartridge.
1. Press Menu on the control panel until
“Machine Setup” appears on the top
line of the display.
2. Press the scroll button (W or X) until
“USB Mode” appears on the bottom
line, and press Enter.
3. Press the scroll button (W or X) to
select “Slow.”
4. Press Enter to save the selection.
5. Press Stop/Clear to return to
Standby Mode.
9.14 TROUBLESHOOTING
Printing Quality Problems
The dirty inside of the machine or improper paper loading may reduce the print
quality. See the table below to clear the problem.
Condition
Suggested solutions
Light or faded
print
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See “Redistributing Toner” on
page 8.8. If this does not improve the print quality, install a
new toner cartridge.
• The paper may not meet paper specifications; for example,
the paper is too moist or too rough. See “Paper
Specifications” on page A.6.
• If the entire page is light, the print resolution setting is too
low or Toner Save mode is on. Adjust the print resolution and
turn Toner Save mode off. See page 3.8 and page 1.38
respectively.
• A combination of faded or smeared defects may indicate that
the toner cartridge needs cleaning. See “Cleaning the Drum”
on page 8.11.
• The surface of the scan unit may be dirty. Clean the scan unit.
See page 8.5.
AaBbCc
AaBb
Cc
AaBb
Aa
BbCc
Cc
AaBb
Aa
BbCc
Cc
AaBb
Aa
BbCc
Cc
AaBb
Aa
BbCc
Cc
Toner specs
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
• The paper may not meet specifications; for example, the
paper is too moist or too rough. See “Paper Specifications” on
page A.6.
• The transfer roller or paper path may be dirty. Clean the
inside of your machine and the drum. See page 8.4 and
page 8.11.
If generally rounded faded areas, occur randomly on the
page:
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper has
moist spots on its surface. Try a different brand of paper. See
“Paper Specifications” on page A.6.
• The paper lot is bad. The manufacturing process can cause
some areas to reject toner. Try a different kind or brand of
paper.
• The toner cartridge may be defective. Vertical repetitive
defects on the next page.
• If these steps do not correct the problems, contact a service
representative.
TROUBLESHOOTING 9.15
Condition
Suggested solutions
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Remove the toner cartridge and install a new one.
See “Replacing the Toner Cartridge” on page 8.9.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Gray background
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
If the amount of background shading becomes
unacceptable:
• Change to a lighter weight pages. See “Paper Specifications”
on page A.6.
• Check the machine’s environment; very dry (low humidity) or
high humidity (higher than 80% RH) conditions can increase
the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.9.
Toner smear
• Clean the inside of the machine. See page 8.4.
• Check the paper type and quality. See “Paper Specifications”
on page A.6.
• Remove the toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.9.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page
at even intervals:
• The toner cartridge may be damaged. If a repetitive mark
occurs on the page, print a cleaning sheet several times to
clean the cartridge; see “Cleaning the Drum” on
page 8.11. After the printout, if you still have the same
problems, remove the toner cartridge and install a new
one. See “Replacing the Toner Cartridge” on page 8.9.
• Parts of the machine may have toner on them. If the
defects occur on the back of the page, the problem will
likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
9.16 TROUBLESHOOTING
Condition
Suggested solutions
Background
scatter
Background scatter results from bits of toner distributed on
the printed page.
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams can
cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or the printer properties.
Misformed
characters
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try a different
paper. See “Paper Specifications” on page A.6.
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. For service,
contact a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”
on page A.6.
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and
humidity can cause paper curl. See “Paper Specifications” on
page A.6.
• Turn the stack of paper over in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
TROUBLESHOOTING 9.17
Condition
Suggested solutions
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”
on page A.6.
• Turn the stack of paper over in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the machine.
See page 8.4.
Black pages
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert.
• The toner cartridge may be defective and need replacing.
Remove the toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.9.
• The machine may require repair. Contact a service
representative.
Loose toner
9.18 TROUBLESHOOTING
• Clean the inside of the machine. See page 8.4.
• Check the paper type and quality. See “Paper Specifications”
on page A.6.
• Remove the toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.9.
• If the problem persists, the machine may require repair.
Contact a service representative.
Condition
Character Voids
Horizontal stripes
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl
Suggested solutions
Character voids are white areas within the parts of
characters that should be solid black:
• If you are using transparencies, try another type of
transparency. Due to the composition of the transparency,
some character voids are normal.
• You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
• The paper may not meet paper specifications. See “Paper
Specifications” on page A.6.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove and
reinsert the cartridge.
• The toner cartridge may be defective. Remove the toner
cartridge and install a new one. See “Replacing the Toner
Cartridge” on page 8.9.
• If the problem persists, the machine may require repair.
Contact a service representative.
If the printed paper is curl or paper does not feed into the
printer:
• Turn the stack of paper over in the paper tray. Also try
rotating the paper 180° in the paper tray.
• Try printing to the rear output slot.
Copying Problems
Condition
Suggested solutions
Copies are too light or too
dark.
Use the Darkness button to darken or lighten the
background of the copies.
Smears, lines, marks or
spots appears on copies.
• If defects are on the original document, press the
Darkness button to lighten the background of your
copies.
• If no defects are on the original document, clean the
Scan unit. See page 8.5.
Copy image is skewed.
• Ensure that the original document is positioned
correctly in the ADF (Automatic Document Feeder).
• Check that the copy paper is loaded correctly.
Blank copies print out.
Ensure that the original document is face down in the
ADF.
TROUBLESHOOTING 9.19
Condition
Suggested solutions
Image rubs off the copy
easily.
• Replace the paper in the paper tray with paper from a
new package.
• In high humidity areas, do not leave paper in the
machine for the extended periods of time.
Frequent copy paper jams
occurs.
• Fan the stack of paper, then turn it over in the paper
tray. Replace the paper in the tray with a fresh supply.
Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight.
75g/m2 (20 lb) bond paper is recommended.
• Check for copy paper or pieces of copy paper
remaining in the machine after a paper jam has been
cleared.
Fewer copies from the toner
cartridge than expected
prints out.
• Your original documents may contain pictures, solids
or heavy lines. For example, they may be forms,
newsletters, books or other documents that use more
toner.
• The machine may be turned frequently on and off.
Scanning Problems
Condition
Suggested solutions
The scanner does not work.
• Make sure that you place the document to be scanned
face down in the ADF.
• There may not be enough available memory to hold
the document you want to scan. Try the Prescan
function to see if that works. Try lowering the scan
resolution rate.
• Check that the USB cable is connected properly.
• Make sure that the USB cable is not defective. Switch
the cable with a known good cable. If necessary,
replace the cable.
• Check that the scanner is configured correctly. Check
scan setting in the SmarThru Configuration or the
application you want to use to make certain that the
scanner job is being sent to the correct port, for
example, LPT1.
9.20 TROUBLESHOOTING
Condition
Suggested solutions
The unit scans very slowly.
• Check if the machine is printing received data. Scan
the document after the current job is completed.
• Graphics are scanned more slowly than text.
• Communication speed becomes slow in scan mode
because of the large amount of memory required to
analyze and reproduce the scanned image. Set your
computer to the ECP printer mode through BIOS
setting. It will help to increase the speed. For details
about how to set BIOS, refer to your computer user’s
guide.
Message appears on your
computer screen:
• “Device can't be set to the
H/W mode you want.”
• “Port is being used by
another program.”
• “Port is Disabled.”
• “Scanner is busy receiving
or printing data. When the
current job is completed,
try again.”
• “Invalid handle.”
• “Scanning has failed.”
• There may be a copying or printing job in progress.
When the current job is complete, try the job again.
• The selected port is currently being used. Restart your
computer and try again.
• The printer cable may be improperly connected or the
power may be off. You must use a USB 1.1 compliant
cable.
• The scanner driver is not installed or an operating
environment is not set up properly.
• Ensure that port is properly connected and power is
on, and then restart your computer.
Faxing Problems
Condition
Suggested solutions
The machine is not
working, there is no
display and the buttons
are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical receptacle.
No dial tone sounds.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by
plugging in another phone.
The numbers stored in
the memory do not dial
correctly.
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to page
page 6.21.
TROUBLESHOOTING 9.21
Condition
Suggested solutions
The document does not
feed into the machine.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the
right size, not too thick or thin.
• Make sure that the control panel is firmly closed.
Faxes are not received
automatically.
• Fax mode should be selected.
• Make sure that there is paper in the tray.
• Check to see if the display shows “Memory Full.”
The machine does not
send.
• Make sure that the document is loaded in the ADF.
• “TX” should show up on the display.
• Check the other fax machine you are sending to, to see if
it can receive your fax.
The incoming fax has
blank spaces or is
received with a poorquality.
•
•
•
•
Some of the words on a
incoming fax are
stretched.
The fax machine sending you the fax had a temporary
document jam.
There are lines on the
documents you send.
Check your scan unit for marks and clean it. See
page 8.5.
The machine dials a
number, but a connection
with another fax machine
fails.
The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Speak with the other
machine operator and ask her/him to clear out the
problem.
Documents are not
stored in the memory.
There may not be enough memory to store the
document. If the display shows a “Memory Full”
message, delete any documents you no longer need
from the memory and then restore the document.
Blank areas appear at
the bottom of each page
or on other pages, with a
small strip of text at the
top.
You may have chosen the wrong paper settings in the
user option setting. See page 1.36.
9.22 TROUBLESHOOTING
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The toner cartridge may be empty. Replace the toner
cartridge, referring to page 8.9.
Common Linux Problems
Problem
The machine doesn't print
Possible Cause and Solution
• Check if the printer driver is installed in your system.
Open MFP configurator and switch to the Printers tab in
Printers configuration window to look at the list of
available printers. Make sure that your machine is
displayed on the list. If not, please, invoke Add new
printer wizard to set up your device.
• Check if the printer is started. Open Printers
configuration and select your machine on the printers list.
Look at the description in the Selected printer pane. If its
status contains "(stopped)" string, please, press the Start
button. After that normal operation of the printer should
be restored. The "stopped" status might be activated
when some problems in printing occurred. For instance,
this could be an attempt to print document when MFP
port is claimed by a scanning application.
• Check if the MFP port is not busy. Since functional
components of MFP (printer and scanner) share the same
I/O interface (MFP port), the situation of simultaneous
access of different "consumer" application to the same
MFP port is possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control over the
device. The other "consumer" will encounter "device
busy" response. You should open MFP ports configuration
and select the port assigned to your printer. In the
Selected port pane you can see if the port is occupied by
some other application. If this is the case, you should
wait for completion of the current job or should press
Release port button, if you are sure that the present
owner is not functioning properly.
• Check if your application has special print option such as
"-oraw". If "-oraw" is specified in the command line
parameter then remove it to print properly. For Gimp
front-end, select "print" -> "Setup printer" and edit
command line parameter in the command item.
The machine does not
appear on the scanners list
• Check if your machine is attached to your computer.
Make sure that it is connected properly via the USB port
and is turned on.
• Check if the scanner driver for you machine is installed in
your system. Open MFP Configurator, switch to Scanners
configuration, then press Drivers. Make sure that driver
with a name corresponding to your machine's name is
listed in the window.
TROUBLESHOOTING 9.23
Problem
The machine does not
appear on the scanners
list (continued)
Possible Cause and Solution
• Check if the MFP port is not busy. Since functional
components of MFP (printer and scanner) share the same
I/O interface (MFP port), the situation of simultaneous
access of different "consumer" application to the same
MFP port is possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control over the
device. The other "consumer" will encounter "device
busy" response. This can usually happen while starting
scan procedure, and appropriate message box displays.
To identify the source of the problem, you should open
MFP ports configuration and select the port assigned to
your scanner. MFP port's symbol /dev/mfp0 corresponds
to LP:0 designation displayed in the scanners' options, /
dev/mfp1 relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/mfp4
respectively and so forth sequentially. In the Selected
port pane you can see if the port is occupied by some
other application. If this is the case, you should wait for
completion of the current job or should press Release
port button, if you are sure that the present port's owner
is not functioning properly.
The machine doesn't scan
• Check if a document is loaded into the machine.
• Check if your machine is connected to the computer.
Make sure if it is connected properly if I/O error is
reported while scanning.
• Check if MFP port is not busy. Since functional
components of MFP (printer and scanner) share the same
I/O interface (MFP port), the situation of simultaneous
access of different "consumer" application to the same
MFP port is possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control over the
device. The other "consumer" will encounter "device
busy" response. This can usually happen while starting
scan procedure, and appropriate message box will be
displayed.
To identify the source of the problem, you should open
MFP ports configuration and select the port assigned to
your scanner. MFP port's symbol /dev/mfp0 corresponds
to LP:0 designation displayed in the scanners' options, /
dev/mfp1 relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/mfp4
respectively and so forth sequentially. In the Selected
port pane you can see if the port is occupied by some
other application. If this is the case, you should wait for
completion of the current job or should press Release
port button, if you are sure that the present port's owner
is not functioning properly.
9.24 TROUBLESHOOTING
Problem
Possible Cause and Solution
I can't print when I
installed both Linux
Print Package (LPP) and
MFP driver on the same
machine
simultaneously.
• Since both Linux Printer Package and MFP driver make
a symbolic link to "lpr" printing command, which is
commonly used on Unix clones, it is not recommended
to use both package on the same machine.
• If you still want to use both packages simultaneously,
please install the LPP first.
• If you want to uninstall only one of them, please
uninstall both packages and install that one you want
to use again.
• If you don't want to uninstall MFP driver and install it
again, you may make the necessary symbolic link
yourself. Please, log in as root user and invoke the
following command:
ln -sf /usr/local/bin/samsung/slpr /usr/bin/lpr
Can't scan via Gimp
Front-end.
• Check if Gimp Front-end has "Xsane:Device dialog.." on
the "Acquire" menu. If not, you should install Xsane plugin for Gimp on the your computer. You can find Xsane
plug-in package for Gimp on Linux distribution CD or
Gimp home page. For the detail information, refer to the
Help for Linux distribution CD or Gimp Front-end
application.
If you wish to use other kind of scan application, refer to
the Help for application.
TROUBLESHOOTING 9.25
9.26 TROUBLESHOOTING
A
SPECIFICATIONS
This chapter includes:
• General Specifications
• Scanner and Copier Specifications
• Printer Specifications
• Facsimile Specifications
• Paper Specifications
General Specifications
Item
Automatic document
feeder (ADF)
ADF Document size
Paper input capacity
Paper output capacity
Description
Up to 20 sheets (weight: 75 g/m2, 20 lb)
Width: 142 to 216 mm (5.6 to 8.5 inches)
Length: 148 to 356 mm (5.8 to 14 inches)
Paper tray: 250 sheets (weight: 75 g/m2, 20 lb)
Manual feeder: 1 sheet (weight: 75 g/m2, 20 lb)
Front output tray: 150 sheets (face down)
Rear output slot: 1 sheet (face up)
Paper tray: Plain paper (60 ~ 90 g/m2, 16 ~ 24 lb)
Paper type
Manual feeder: Plain paper, Transparencies, Labels, Card
stock, Thick, Thin, Bond, Preprinted, Colored, Envelopes
(60 ~ 163 g/m2, 16 ~ 43 lb)
Consumables
1-piece toner cartridge system
Power requirements
100 ~ 127 VAC, 50/60 Hz, 4.0 A
220 ~ 240 VAC, 50/60 Hz, 2.5 A
Sleep mode: 10W(100 ~ 127 VAC) / 12W(220 ~ 240 VAC)
Power consumption
Standby mode: 85 W(100 ~ 127 VAC) / 95 W(220 ~ 240 VAC)
Average: 300 W
Warm-up: 52 dB
Noise
Standby mode: 39 dB
Scanning: 52 dB
Printing: 52 dB
Warm-up Time
Operating conditions
35 seconds
Temperature: 50 oF to 89 oF (10 oC to 32 oC)
Humidity: 20 % to 80 % RH
LCD
16 characters x 2 lines
Toner cartridge life*
3,000 pages (for starter, 1,000 pages)
SET dimension (W x D x H)
363.0 x 398.5 x 308.3 mm (without the handset)
A.2
Item
Description
Net: 9.7Kg (including consumables)
Weight
Gross: 11.7Kg (including consumables, accessories and
package)
Package Weight
Paper: 2.7 Kg
Plastic: 0.7 Kg
*Declared yield value in accordance with ISO/IEC 19752
Scanner and Copier Specifications
Item
Description
Compatibility
TWAIN standard
Scan method
CIS, Mono
Scan resolution
200 X 200 dpi (optical)
Scan length
Maximum: 15.7 inches (400 mm)
Scan width
Maximum: 8.5 inches (216 mm)
Effective: 8.2 inches (208 mm)
Mono bit depth
1 bit for Text mode
8 bit for Gray mode
Copy speed
Letter: 17 copies per minute
A4: 16 copies per minute
Copy resolution
300 x 300 dpi
Zoom rate
50 ~ 150 %
Multiple copies
99 pages
Halftone
256 levels
A.3
Printer Specifications
Item
Description
Print method
Laser Beam Printing
Print speed
Letter: 17 pages per minute
A4: 16 pages per minute
Paper size
Paper tray: Letter, A4, Legal, Folio, A5, A6, B5
Manual feeder: Letter, Legal, A4, Folio, Executive, A5,
B5, A6, A6 card, Post Card 4x6, Hagaki, Envelope 7-3/
4, Envelope 9, Envelope 10, Envelope DL, Envelope C5,
Envelope C6, Envelope B5
* Min.: 76 x 127 mm (3 x 5 in.)
Max.: 216 x 356 (8.5 x 14 in.)
Print resolution
Up to 600 x 600 dpi effective output
Emulation
SPL (GDI)
PC Interface
Compatible with USB 2.0 Specifications
Compatibility
Windows 2000/XP/ Vista
Linux:
•
•
•
•
•
•
Redhat 7.1 and above
Linux Mandrake 8.0 and above
SuSE 7.1 and above
Caldera OpenLinux 3.1 and above
Turbo Linux 7.0 and above
Slackware 8.1 and above
Memory
4MB
First printing time
Standby mode: 12 seconds
Power save mode: 47 seconds
A.4
Facsimile Specifications
Item
Description
Compatibility
ITU-T Group 3
Applicable line
Public Switched Telephone Network (PSTN) or behind
PABX
Data coding
MH/MR/MMR (ECM Mode)
Modem speed
33600/31200/28800/26400/24000/21600/19200/
16800/14400/12000/9600/7200/4800/2400 bps with
fall back
Transmission speed
Approx. 3 seconds/page
* Transmission time applies to memory transmission of
text data with ECM compression using only ITU-T
No.1 Chart.
Scan speed
Approx. 6 seconds/LTR (at standard fax resolution
mode)
Paper size
Letter, A4, Legal, Executive, Folio , B5
Resolution
Standard: 203 x 98 dpi
Fine: 203 x 196 dpi
Super Fine: 203 x 392 dpi
Photo: 203 x 196 dpi
User Memory
2 MB
Halftone
256 levels
Auto dialer
One-touch dialing (up to 20 numbers)
Speed dialing (up to 80 numbers)
A.5
Paper Specifications
Overview
Your machine accepts a variety of print materials, such as cut-sheet paper, including
up to 100% recycled fiber content paper, envelopes, labels, transparencies and
custom-size paper. Properties, such as weight, composition, grain and moisture
content, are important factors affecting the machine’s performance and the output
quality. Paper that does not meet the guidelines outlined in this user’s guide can
cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the machine.
NOTES:
• Some paper may meet all of the guidelines in this guide and still not produce
satisfactory results. This may be the result of improper handling, unacceptable
temperature and humidity levels or other variables over which Samsung has no
control.
• Before purchasing large quantities of paper, insure the paper meets the requirements
specified in this user’s guide.
CAUTION: Using paper that does not meet these specifications may cause problems,
requiring repairs. These repairs are not covered by the Samsung warranty or service
agreements.
Supported Sizes of Paper
Weight
Capacity*
Plain paper
Letter (215.9 x 279/8.5 x 11)
A4 (210 x 297/8.27 x 11.69)
Folio (215.9 x 330.2/8.5 x 13)
Legal (215.9 x 355.6/8.5 x 14)
Executive (184.2 x 266.7/7.25 x 10.5)
B5(182 x 257/7.2 x 10)
A5 (148 x 210/5.83 x 8.27)
A6 (105 x 148/4.13 x 5.88)
• 60 to 90 g/m2 bond
(16 to 24 lb) for the
paper tray
• 60 to 163 g/m2 bond
(16 to 43 lb) for the
manual feeder
• 250 sheets of 75 g/m2
bond (20 lb) paper for
the paper tray
• 1 sheet of paper for
the manual feeder
Envelopes
No.9 (98.4 x 225.4/3.88 x 8.88)
No.10 (104.8 x 241.3/4.13 x 9.5)
DL (110 x 220/4.33 x 8.66)
C5 (162 x 229/6.38 x 9.02)
C6 (114 x 162/4.49 x 6.38)
B5 (176 x 250/6.93 x 9.84)
No.7 3/4 (98.4 x 190.5/3.88 x 7.5)
75 to 90 g/m2
1 sheet of paper for the
manual feeder
Size (mm/in.)
A.6
Size (mm/in.)
Weight
Labels
Letter (215.9 x 279/8.5 x 11)
A4 (210 x 297/8.27 x 11.69)
120 to 150 g/m2
Transparency films
Letter (215.9 x 279/8.5 x 11)
A4 (210 x 297/8.27 x 11.69)
138 to 146 g/m2
Card stocks
A6 card (105 x 148/4.13 x 5.88)
Post Card (101.6 x 152.4/4 x 6)
Hagaki (100 x 148/3.94 x 5.83)
90 to 163 g/m2
Capacity*
1 sheet of paper for the
manual feeder
Minimum size (custom)
60 to 120 g/m2 bond
(16 to 32 lb)
Maximum size (Legal)
* Capacity may vary depending on print materials’ weight and thickness, and environmental
conditions.
NOTE: You may experience jams when using print materials with a length of less than
127 mm (5 in.). For optimum performance, ensure that you are storing and handling the
paper correctly. Please refer to “Paper Storage Environment” on page A.9.
Guidelines for Using Paper
For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is
of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, and curled or bent edges.
If you are unsure of what type of paper you are loading, such as bond or recycled
paper, check the label on the package.
The following problems may cause print quality deviations, jamming or even damage
to the machine:
Symptom
Problem with Paper
Solution
Poor print quality or toner
adhesion, problems with
feeding
Too moist, too rough, too
smooth or embossed; faulty
paper lot
Try another kind of paper,
between 100 ~ 400 Sheffied, 4 ~
5 % moisture content.
Dropout, jamming, curl
Stored improperly
Store paper flat in its moistureproof wrapping.
Increased gray background
shading/machine wear
Too heavy
Use lighter paper, use the rear
output slot.
Excessive curl problems with
feeding
Too moist, wrong grain
direction or short-grain
construction
• Use the rear output slot.
• Use long-grain paper.
A.7
Symptom
Problem with Paper
Solution
Jamming, damage to
machine
Cutouts or perforations
Do not use paper with cutouts or
perforations.
Problems with feeding
Ragged edges
Use good quality paper.
NOTES:
• Do not use letterhead paper printed with low-temperature inks, such as those used in
some types of thermography.
• Do not use raised or embossed letterhead.
• The machine uses heat and pressure to fuse toner to the paper. Insure that any colored
paper or preprinted forms use inks that are compatible with this fusing temperature
(200 °C or 392 °F for 0.1 second).
Paper Specifications
Category
Specifications
Acid Content
5.5 pH or lower
Caliper
0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)
Curl in Ream
Flat within 5 mm (0.02 in.)
Cut Edge Conditions
Cut with sharp blades with no visible fray.
Fusing Compatibility
Must not scorch, melt, offset or release hazardous
emissions when heated to 200 °C (392 °F) for 0.1
second.
Grain
Long Grain
Moisture Content
4 % ~ 6 % by weight
Smoothness
100 ~ 400 Sheffied
Paper Output Capacity
Output Location
Capacity
Face-down output tray
150 sheets of 75 g/m2 bond (20 lb) paper
Face-up output slot
1 sheet of 75 g/m2 bond (20 lb) paper
A.8
Paper Storage Environment
Paper storage environmental conditions directly affect the feed operation.
Ideally, the machine and paper storage environment should be at or near room
temperature, and not too dry or humid. Remember that paper is hygroscopic; it
absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to
evaporate, while cold causes it to condense on the sheets. Heating systems and air
conditioners remove most of the humidity from a room. As paper is opened and used,
it loses moisture, causing streaks and smudging. Humid weather or water coolers can
cause the humidity to increase in a room. As paper is opened and used it absorbs any
excess moisture, causing light print and dropouts. Also, as paper loses and gains
moisture it can become distorted. This can cause paper jams.
Care should be taken not to purchase more paper than can be used in a short time
(about 3 months). Paper stored for long periods may experience heat and moisture
extremes, which can cause damage. Planning is important to prevent damage to
large supplies of paper.
Unopened paper in sealed reams can remain stable for several months before use.
Opened packages of paper have more potential for environment damage, especially
if they are not wrapped with a moisture-proof barrier.
The paper storage environment should be properly maintained to ensure optimum
performance. The required condition is 20 to 24 °C (68 to 75 °F), with a relative
humidity of 45 % to 55 %. The following guidelines should be considered when
evaluating the paper’s storage environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid.
• The best way to store an opened ream of paper is to rewrap it tightly in its
moisture-proof wrapping. If the machine environment is subject to extremes,
unwrap only the amount of paper to be used during the day’s operation to prevent
unwanted moisture changes.
Envelopes
Envelope construction is critical. Envelope fold lines can vary considerably, not only
between manufacturers, but also within a box from the same manufacturer.
Successful printing on envelopes depends upon the quality of the envelopes. When
selecting envelopes, consider the following components:
• Weight: The weight of the envelope paper should not exceed 90g/m2 (24lb) or
jamming may occur.
• Construction: Prior to printing, envelopes should lie flat with less than 6mm
(0.25in.) curl, and should not contain air.
• Condition: Envelopes should not be wrinkled, nicked or otherwise damaged.
A.9
• Temperature: You should use envelopes that are compatible with the heat and
pressure of the machine.
• Size: You should only use envelopes within the following size ranges
NOTES:
• Use only the manual feeder to print envelopes.
• You may experience some paper jams when using any media with a length less than
140 mm (5.5 in.). This may be caused by paper that has been affected by
environmental conditions. For optimum performance, make sure you are storing and
handling the paper correctly. Please refer to “Paper Storage Environment” on page A.9.
Envelopes with Double Side Seams
Double side-seams construction has vertical seams at both ends of the envelope
rather than diagonal seams. This style may be more likely to wrinkle. Be sure the
seam extends all the way to the corner of the envelope as illustrated below.
Correct
Incorrect
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to
seal must use adhesives compatible with the heat and pressure in the machine. The
extra flaps and strips might cause wrinkling, creasing or even jams and may even
damage the fuser.
Envelope Margins
The following gives typical address margins for a commercial #10 or DL envelope.
Type of Address
Minimum
Maximum
Return address
15 mm (0.6 in.)
51 mm (2 in.)
Delivery address
51 mm (2 in.)
90 mm (3.5 in.)
A.10
NOTES:
• For the best print quality, position margins no closer than 15 mm (0.6 in.) from the
edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Envelope Storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be
stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope
may wrinkle during printing.
Labels
CAUTIONS:
• To avoid damaging the machine, use only labels recommended for laser printers.
• To prevent serious jams, always use the manual feeder to print labels and always use
the rear output tray.
• Never print on the same sheet of labels more than once and never print on a partial
sheet of labels.
When selecting labels, consider the quality of each component:
• Adhesives: The adhesive material should be stable at 180°C (356°F), the
machine’s fusing temperature.
• Arrangement: Only use labels with no exposed backing between them. Labels can
peel off sheets with spaces between the labels, causing serious jams.
• Curl: Prior to printing, labels must lie flat with no more than 13mm (5in.) of curl in
any direction.
• Condition: Do not use labels with wrinkles, bubbles or other indications of
separation.
Transparencies
Transparencies used in the machine must be able to withstand 180°C (356°F), the
machine’s fusing temperature.
CAUTION: To avoid damaging the machine, use only transparencies recommended for
use in laser printers.
A.11
INDEX
adding documents 6.27
ADF (Automatic Document Feeder),
load 4.3
ADF rubber pad, replace 8.13
automatic dialing
group 6.18
one-touch 6.15
speed 6.16
automatic redialing 6.9
delayed fax 6.23
display language, change 1.30
document
jam, clear 9.2
loading 1.12
preparing 4.2
drum, clean 8.11
error messages 9.8
extension phone, connect 1.16
broadcasting faxes 6.22
canceling
fax 6.8
print 3.5
scan 5.5
scheduled faxes 6.28
characters, enter 1.32
cleaning
drum 8.11
inside 8.4
outside 8.3
scan unit 8.5
connection
AC power 1.18
extension phone 1.16
telephone line cord 1.15
consumables 8.12
control panel 1.6
copying 4.3
default setting, change 4.7
image 4.5
number of pages 4.5
time out, set 4.8
date and time, set 1.34
delay receive polling 6.26
Favorite setting, use 3.6
fax system, set
advanced settings 6.33
basic settings 6.2
fitting to page, print 3.13
front output tray, use 2.5
graphic properties, set 3.8
group dial
dialing 6.20
editing 6.19
setting 6.18
handset, attach 1.9
help, use 3.6
installing
Linux software 7.3
toner cartridge 1.10
Windows software 1.21
jam, clear
document 9.2
paper 9.3
Linux
common problems 9.23
driver, install 7.4
printing 7.11
scanning 7.13
machine ID, set 1.31
memory, clear 8.2
MFP driver, install
Linux 7.4
Windows 1.21
network printer, set 3.22
notifying toner low 8.10
one-touch dial
dialing 6.16
storing 6.15
orientation, print 3.3, 7.12
output location, select 2.4
overlay, use 3.18
paper guidelines 2.3
paper jam, clear 9.3
paper level indicator 2.7
paper load
in manual feeder 2.8
in paper tray 1.12
paper load capacity 2.2
paper properties, set 3.7
paper size, set
manual feeder 2.10
paper tray 1.36
print 3.7, 7.12
paper source, set 3.8, 7.12
paper type 2.2
paper type, set
manual feeder 2.10
paper tray 1.36
print 3.8, 7.12
paper, load 6.11
polling 6.26
poster, print 3.14
power save mode, use 1.40
print order, set 3.4
print resolution 3.9
printer driver, install
Linux 7.4
Windows 1.21
printer properties
Linux 7.11
windows 3.2
printing
fitting to a selected paper size 3.13
from Linux 7.11
from Windows 3.2
multiple pages on one sheet 3.10
Phonebook list 6.21
posters 3.14
reduced or enlarged document
3.12
reports 6.31
using overlays 3.18
watermarks 3.15
priority fax 6.25
problems, solve
copying 9.19
error messages 9.8
faxing 9.21
Linux 9.23
paper feeding 9.11
printing 9.12
printing quality 9.15
scanning 9.20
R
rear output slot, use 2.5
receiving a fax
in Ans/Fax mode 6.12
in Fax mode 6.11
in Secure Receiving mode 6.29
in Tel mode 6.11
in the memory 6.14
redialing
automaically 6.8
manually 6.9
reduced/enlarged
copy 4.6
print 3.12
Remote Control Panel 6.36
reports, print 6.31
resolution
fax 6.6
print 3.9
scanning
Linux 7.13
Windows 5.2
searching Phonebook 6.20
Secure Receiving mode 6.29
sending a fax
automatically 6.7
manually 6.8
sharing printer, set 3.22
SmarThru
install 1.21
uninstall 1.29
sounds, set 1.37
specifications
facsimile A.5
general A.2
paper A.6
printer A.4
scanner and copier A.3
speed dial
dialing 6.17
storing 6.16
system requirements
Linux 7.3
Windows 1.21
tel line, connect 1.15
toll save mode, use 1.39
toner cartridge
install 1.10
life 8.7
redistribute 8.8
replace 8.9
toner save mode, use 1.38
TWAIN, scan 5.6
uninstalling
MFP driver
Linux 7.5
Windows 1.28
Remote Control Panel 1.28
SmarThru 1.29
USB
mode, change 9.14
volume, adjust
ringer 1.37
speaker 1.37
watermarks, use 3.15

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