Samsung Electronics Co SIT200EMRB OFFICESERV SOHO User Manual USERS MANUAL 2 OF 2

Samsung Electronics Co Ltd OFFICESERV SOHO USERS MANUAL 2 OF 2

Contents

USERS MANUAL 2 OF 2

76 © SAMSUNG Electronics Co., Ltd. Menu Item Description Edit Group Add/modify/delete a group Register Memory Button Allows associating the most frequently used numbers with the memory(M1- M4) buttons. Delete All Delete all items in the phonebook Wakeup Call Set up wake up call alarm service Alarm Configuration of the Alarm service Scheduler Simple Scheduler Memo Memo for notes Calculator Calculator World Time Display the time in the various parts of the world D-Day Allow storing anniversary dates Unit Converter Conversion between the various units of measurement(weight, length, etc) Ring Tone Set the tones of the various ring types Key Tone Set the key tones Volume Set the volume of the various ring tones Missed calls Lists the calls that had no answer Conference conference services Services Activate the services provided by Service Provider(info 412, Wake Up Service, Chiarotel, Urgent Calls) User can make his/her own service phone number list. For example, customer service center, technical support center. My Phone Customization of the settings of the Base Station Mobile Setup Customization of the Wireless Terminals settings a/b Port Setup Customization of the a/b port(SLT) settings Network Setup Configuration of the IP network system parameters(WAN, LAN and WLAN) Global Setup Configuration of the settings of the System EasyInstall Guided procedure for the configuration of the basic system settings Auto Attendant Configuration of the automatic answering service Least Cost Routing Configure Least Cost Routing setup Symbol Description Describe the meaning of the icons on the display of the Base Station.
© SAMSUNG Electronics Co., Ltd. 77 SMS Press [Menu] and select the Message icon( ) by using the direction button. Press [OK] button to display the Message menu screen below: Message Message can be sent or received through a cellular phone or equipment that can exchange text messages. Message may not be exchanged or message may be sent at very low speed due to the service provider. Or, message service contents may be changed due to the service provider.
78 © SAMSUNG Electronics Co., Ltd. Inbox This function allows you to check an incoming message or to set message reception status. Up to 60 incoming messages can be saved. [Menu]   [1. Inbox] When new messages arrive, the number of the messages is displayed on the LCD. Outbox This function allows you to send a text message by using the writing or outgoing message box function. Up to 30 outgoing messages can be saved. [Menu]   [2. Outbox]
© SAMSUNG Electronics Co., Ltd. 79 Write This function allows you to write the new message. And Enter the destination Number to send the message [Menu]   [2. Outbox]  [1. Write]  [1. New Message]  [OK] Enter the Destination Number  [OK] (Press [Menu] button to find the deston) Sent This function shows you the list of message sent. [Menu]   [2. Outbox]  [2. Sent]
80 © SAMSUNG Electronics Co., Ltd. Templates This function allows you to write, edit, send, and delete a message saved in the message box, and to delete all messages saved in the message box. [Menu]   [3. Templates] New Template This function allows you to register a new message to the Template list. [Menu]   [3.Templates]  [1. New Template]  Write a message  [OK] • Up to 10 messages can be saved in the message box. Search Templates This function allows you to check the template saved in the Templates. When a call is connected while writing a new template, the template is saved. [Menu]   [3. Templates]  [2. Search Template]  Select a Template  [OK] • Press the [Menu] button to add, edit, send or delete a message, or to delete all messages.
© SAMSUNG Electronics Co., Ltd. 81 SMS Settings This function allows you to set a call back number or set the C.O. line to be used when a message is sent/received. [Menu]   [4. SMS Settings] SMS Server Number This function allows you to set the callback number when a message is sent. [Menu]   [4. SMS Settings] [1. SMS Server Number]  Select the Sever to save the Number  Enter the SMS Number  [OK] button
82 © SAMSUNG Electronics Co., Ltd. Alert Time This function allows you to set alert time to notify a new message arrival. [Menu]   [4. SMS Setting]  [2. Alert Time]  Set alert time  [OK] • Once: Alarm rings once when a message arrives. • Every 2 Min: Alarm rings every two minutes until a new message is checked. • No Tone: Alarm does not ring even if a new message arrives. Alert Type This function allows you to set alert type that notifies to the user when a message arrives. [Menu]   [4. SMS Setting]  [3. Alert Type]  Select alert type  [OK] • Silent/Tone1/Tone2/Tone3/Tone4: The selected alarm rings at the setting alarm interval. Auto-Display This function allows you to set whether an incoming message is displayed on the LCD when the message arrives. [Menu]   [4. SMS Setting]  [4. Auto-Display]  Set whether a message is displayed  [OK] • On: Displays message content and the message notifying a new message. • OFF: Displays only the message notifying a new message
© SAMSUNG Electronics Co., Ltd. 83 PhoneBook Press the [Menu] button and select the PhoneBook icon( ) by using the direction button. Press the [OK] button to display the PhoneBook screen. Find Number This function allows you to search a registered phone number by name, phone number, speed dial number, group, or by time. [Menu]   [1. Find Number]
84 © SAMSUNG Electronics Co., Ltd. By Name This function allows you to search a phone number from registered names. [Menu]   [1. Find Number]  [1. By Name]  Enter a name  [OK]  Move the curser to the target name  Select a number of home/mobile/work/other  [Send] By Number This function allows you to search a phone number from registered phone numbers. [Menu]   [1. Find Number]  [2. By Number]  Enter a phone number  [OK]  Move to the target phone number  [Send] By Location This function allows you to search a phone number from registered speed dial numbers. [Menu]   [1. Find Number]  [3. By Location]  Enter a speed dial number  [OK]  Move to the target speed dial number  [Send]
© SAMSUNG Electronics Co., Ltd. 85 By Group This function allows you to search a phone number from registered groups. [Menu]   [1. Find Number]  [4. By Group]  Select a group  [OK]  Move to the target name  Select a number of home/mobile/work/other  [Send] By Time This function allows you to search a phone number from registered times. [Menu]   [1. Find Number]  [5. By Time]  Move to the target name  Select a number of home/mobile/work/other  [Send] Searching Phone Number - Press the [OK] button without entering a phone number or name in the input screen. Then, all phone numbers are displayed. - Press the [Menu] button when the phone number to be edited or deleted is displayed. Then, a pop-up menu opens. Select a menu from the pop-up menu to edit/delete/register the phone number.
86 © SAMSUNG Electronics Co., Ltd. Outgoing Call This function allows you to search recent outgoing calls or to make a call immediately. Up to 30 recent outgoing calls can be saved. [Menu]   [2. Outgoing Call]  Move to the target phone number  [Send] • If you press [OK]  [Menu] on the list, you can save/edit/delete that list. Incoming Call This function allows you to search recent incoming calls or to make a call immediately. Up to 30 recent incoming calls can be saved. [Menu]   [3. Incoming Call]  Move to the target phone number  [Send] • If you press [OK]  [Menu] on the list, you can save/edit/delete that list.
© SAMSUNG Electronics Co., Ltd. 87 Missed Call This function allows you to retrieve missed call numbers or make a call immediately. Up to 30 missed call numbers can be saved. [Menu]   [4. Missed Call]  Move to the target phone number  [Send] Searching Outgoing/Incoming/Missed Call Press the [Menu] button when the phone number to be edited or deleted from the outgoing/incoming/missed call numbers is displayed, or when all phone numbers to be deleted are displayed. New Entry This function allows you to save phone numbers. Up to four numbers(home/mobile/ work/other) for each person can be saved. In addition, fax number, e-mail, group, and memo can be saved. Up to 250 persons and up to 1000 speed dial numbers(from 0 to 999) can be saved. [Menu]   [5. Store Number]  Enter user data  [OK] • To use the pause function for registering a phone number, enter a phone number, i.e. ARS, press the [Menu] button and enter the pause symbol, 'p', and enter the function number of the ARS.
88 © SAMSUNG Electronics Co., Ltd. Edit Group This function allows you to add/delete a group or to modify a group name. Up to nine groups including undefined group can be saved. [Menu]   [6. Edit Group]  Select the group whose name will be edited or deleted  [Menu]  Select [Add], [Edit], or [Delete] • Undefined name cannot be edited or deleted. Register Memory Button This function allows you to register a phone number frequently used to the M(memory) button. [Menu]   [8. Register Memory Button]  Enter a phone number into the memory button to be registered  [OK]
© SAMSUNG Electronics Co., Ltd. 89 Delete All This function allows you to delete all registered phone numbers. [Menu]   [9. Delete All]  Enter password  Select [Yes]  [OK] Deleting All Phone Numbers - All registered phone numbers are deleted. However, recent outgoing call numbers, incoming call numbers and missed call numbers are not deleted. - Default password is ‘0000’. If you forget a password, contact the store where you bought OfficeServ SOHO or a service center.
90 © SAMSUNG Electronics Co., Ltd. E-Diary Press the [Menu] button and select the E-Diary icon( ) by using the direction button. Press the [OK] button to display the E-Diary screen. Wakeup Call This function allows you to set alarm time and interval to ring the alarm. This function is conveniently used for wakeup call or conference time notification. [Menu]   [1. Wakeup Call]  Set Time, Melody, and Interval  Select [On] by using the direction button  [OK] • Select [Off] and press [OK] button to release a wakeup call.
© SAMSUNG Electronics Co., Ltd. 91 Alarm This function allows you to set two alarm clocks to ring the alarm. [Menu]   [2. Alarm]  Select [Alarm 1] or [Alarm 2]  Set Time, Melody, and Interval  Select [On] by using the direction button  [OK] • Select [Off] and press [OK] button to release a wakeup call. Scheduler This function allows you to register the date and hour of an important schedule to ring an alarm at the setting time for one minute. Up to 120 schedules can be registered. Up to 16 English characters can be registered for a schedule. [Menu]   [3. Scheduler]  Set Date  [OK]  [Menu]  [Add]  Set schedule items  [OK] Adding/Editing/Deleting a Schedule or Deleting All Schedules Set a date and press the [Menu] button to add/edit/delete a schedule or to delete all schedules.
92 © SAMSUNG Electronics Co., Ltd. Memo This function allows you to save a simple memo in the phone. Up to five memos can be saved. [Menu]   [4. Memo]  Enter memo contents  [OK] • You can use the volume button to move to next line while writing a message. - Checking and Editing Memo Press the [OK] button in the memo list screen to display the screen displaying the memo. Then, press the [Menu] button to edit the memo. Adding/Deleting a Memo or Deleting all Memos Press the [Menu] button to add/delete a memo or to delete all memos from the Memo list screen. Calculator This function allows you to calculate four fundamental operations(addition, subtraction, multiplication, and division). [Menu]   [5. Calculator]  Enter a number, an operator, and a number  [OK] Operation by Calculator Enter the [#] button for a negative number, and enter the [*] button for a decimal point.
© SAMSUNG Electronics Co., Ltd. 93 World Time This function allows you to check the current time of cities around the world. [Menu]   [6. World Time]  Select a city by using the direction button D-Day This function allows you to register an important schedule and to check the left time and past time. D-Day Add This function allows you to enter D-Day directly or to enter a reference date to calculate the left days/past days automatically. [Menu]   [7. D-Day]  [1. D-Day Add]  [1. D-Day Exact Date]  Enter an item  [OK] • Select [2. D-Day Base/Off] from [7.D-Day] and select a date, days, and D-Day Before/After to calculate and enter the D-Day.
94 © SAMSUNG Electronics Co., Ltd. D-Day List This function allows you to search the D-Day lists. [Menu]   [7. D-Day]  [2. D-Day List]  Set a D-Day  [OK] • Select the target D-Day and press the [Menu] button from the D-Day list screen. Then, a pop-up menu opens. Select a menu from the pop-up menu and edit/delete a D-Day or delete all D-Days. Unit Change This function allows you to convert a unit such as length, weight, area, volume and temperature to another unit. [Menu]   [8. Unit Change]  Select an item by using the direction button  [OK]  Enter a value  [OK]
© SAMSUNG Electronics Co., Ltd. 95 Sound Press [Menu] and select the Message icon( ) by using the direction button. Press [OK] button to display the Message menu screen below: Ring Tone This function allows you to set an External, Internal Door Ring Tone of OfficeServ SOHO. [Menu]   [1. Ring Tone]  [1. External] or [2. Internal] or [3. Door]  [1. Basic Bell] or [2. Melody]  Select Basic Bell or Melody  [OK] • Each number of Basic Bell/Melody types is seven. KeyTone This function allows you to set a KeyTone of OfficeServ SOHO [Menu]   [2. KeyTone]  Select KeyTone Type  [OK]
96 © SAMSUNG Electronics Co., Ltd. Volume This function allows you to set a Volume of OfficeServ SOHO [Menu]   [3. Volume]  [1. Ring/Handset/Speaker]  Use the direction button or the [▼Vol▲] button to control each item volume  [OK] • The volume of ring including mute has 9 levels. • The volume of handset/speaker has 8 levels and mute function does not exist. [Menu]   [3. Volume]  [2. Key Sound]  Use the direction button or the [▼Vol▲] button to control key sound volume  [OK] • The volume of key sound including mute has 9 levels.
© SAMSUNG Electronics Co., Ltd. 97 Services Press the [Menu] button and select the Services icon( ) by using the direction button. Press the [OK] button to display the Services screen. Missed Calls This function shows you missed call list. [Menu]   [1. Missed Calls] Conference - Group Conference This function allows you to set the conference group. [Menu]   [2. Conference]  [1. Group Conference]  Enter the group name and station number  [OK]
98 © SAMSUNG Electronics Co., Ltd. Conference - Each Conference This function allows you to set each conference. [Menu]   [2. Conference]  [2. Each Conference]  Station number to Conference  [OK] Services - Call Up This function allows you to set the call up service. [Menu]   [3.Services]  Select the target service number  [OK]  [2. Edit]  Enter the destination number to call up service  [OK] • [Menu]   [3.Services]  Select the target service number  [OK]  [1. Call Up], You can call the registered number.
© SAMSUNG Electronics Co., Ltd. 99 Phone Setup Press the [Menu] button and select the Phone Setup icon( ) by using the direction button. Press the [OK] button to display the Phone Setup screen. My Phone This function allows you to set a background of LCD screen, bell sound/volume, current time, password, and language of OfficeServ SOHO. [Menu]   [1. My Phone]
100 © SAMSUNG Electronics Co., Ltd. Feature On/Off This function allows you to set a Feature of OfficeServ SOHO. 1. Phone Lock: [Menu]   [1. My Phone]  [1. Phone Lock]  Select ‘LOCK’ or ‘UNLOCK’  [OK] • If you select ‘LOCK’, you must enter the password before using the all functions. 2. Auto Answer: [Menu]   [1. My Phone]  [1. Auto Answer]  Select ‘On’ or ‘Off’  [OK] Call Forwarding This function allows you to set the call forwarding function. [Menu]   [1. My Phone]  [2. Call Forwarding]  Select a Forwarding Option  [OK]  select the destination [Menu]   [1. My Phone]  [3. Toll Level]  Set the toll level of the Day and Night  [OK]
© SAMSUNG Electronics Co., Ltd. 101 [Menu]   [1. My Phone]  [4. Select Background]  Select background  [OK] Current Time This function allows you to set current time and time zone. [Menu]   [1. My Phone]  [5. Current Time]  Set Date and Time  [OK] Password This function allows you to change a 4-digit password to protect private life of the user or to set various phone functions. Default password is ‘0000’. [Menu]   [1. My Phone]  [6. Password]  Enter the current password  Enter a new password and the new password again  [OK] • move the cursor with direction buttons.
102 © SAMSUNG Electronics Co., Ltd. Language/Lingua This function allows you to set the language displayed on the LCD screen. If the language setting is changed to another, OfficeServ SOHO will be restarted automatically. [Menu]   [1. My Phone]  [7. Language/Lingua]  Select a language by using the direction button  [OK] Version Information This function allows you to check Version information of the OfficeServ SOHO. [Menu]   [1. My Phone]  [8. Version Information]  [OK] Display Configuration This function allows you to check configuration status of the OfficeServ SOHO. [Menu]   [1. My Phone]  [9. Display Configuration]  [OK]
© SAMSUNG Electronics Co., Ltd. 103 Mobile Setup This function allows you to set system usage environment of OfficeServ SOHO. [Menu]   [2. Mobile Setup]  Select the station Number  [OK] Toll Level This function allows you to set the toll level of the mobile station. [Menu]   [2. Mobile Setup]  Select the station Number  [1. Toll Level]  Set the toll level of day and night  [OK] Display Configuration This function allows you to see the current configuration of selected station. [Menu]   [2. Mobile Setup]  Select the station Number  [2. Display Configuration]
104 © SAMSUNG Electronics Co., Ltd. Mobile Deregistration This function allows you to deregistration of an OfficeServ SOHO WLAN phone. [Menu]   [2. Mobile Setup]  Select the station Number  [3. Mobile Deregistration] • Select [No] to cancel the registration of a WLAN phone. a/b port Setup This function allows you to set a/b port of OfficeServ SOHO. Call Forwarding This function allows you to see the current configuration of a/b port. [Menu]   [3. a/b port Setup]  [1. Call Forwarding]  Select the Call Forwarding type.
© SAMSUNG Electronics Co., Ltd. 105 Toll level This function allows you to set the day and night toll level of the a/b port. [Menu]   [3. a/b port Setup]  [2. Toll level]  Set the toll level of day and night  [OK] Service Type This function allows you to set the service type. Select [Menu]   [3. a/b port setup]  [3. Service Type]  Select Service Type  [OK] • If Station Number Setting is selected, set the target station number and press [OK] button. • If Station Group Getting is selected, set the target station group and press [OK] button. Display Configuration This function shows you current a/b port configurations. [Menu]   [3. a/b port setup]  [3. Display Configuration]
106 © SAMSUNG Electronics Co., Ltd. Network Setup This function allows you to set network configurations. You can set WAN, LAN, Wireless LAN. WLAN - Connection Mode This function allows you to set the connection mode of the Officeserv SOHO. Select the mode according to the using network connection type. [Menu]   [4. Network Setup]  [1. WAN Setup]  [1. Connection Mode]  Enter Password  Select the Mode WAN - Security This function allows you to set the security level to be applied to the network. [Menu]   [4. Network Setup]  [1. WAN Setup]  [2. Security]  Select the security level  [OK] WAN - Display Network Configuration This function shows you current WAN configurations. [Menu]   [4. Network Setup]  [1. WAN Setup]  [3. Display Network Configuration]
© SAMSUNG Electronics Co., Ltd. 107 LAN - LAN IP This function allows you to set LAN IP address. [Menu]   [4. Network Setup]  [2. LAN Setup]  [1. LAN IP]  Set the IP address  [OK] Wireless LAN - SSID This function allows you to set SSID. SSID is used network ID for wireless LAN. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [1. SSID]  Set SSID. Wireless LAN - Securty This function allows you to set WLAN Security mode. There are three types of security mode, None/ WEB/WPA. ‘None’ is not need additional settings. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [2. Security]
108 © SAMSUNG Electronics Co., Ltd. If you select WEP, Set Key type and enter the Web key. The character type is different according to the selected Key Type. If you select WPA, Set WPA Mode and enter the PassPhrase with HEX. Wireless LAN - Mobile User ID/Password This function allows you to set Mobile User ID/Password to register mobile phones to OfficeServ SOHO. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [3. Mobile user ID/Password]  Enter the User ID/ Password  [OK]
© SAMSUNG Electronics Co., Ltd. 109 Wireless LAN - Wireless LAN Channel This function allows you to set the Wireless LAN Channel that an AP and WLAN NIC use. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [4. Wireless LAN Channel]  Select the Select channel type  [OK] • If you select the ‘Direct Input’, enter the direct channel number. Wireless LAN - Repeater This function allows you to set Repeater configurations when the OfficeServ SOHO is used as Repeater mode. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [5. Repeater]  [1. Repeater On/Off]  Select On/Off  [OK] [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [5. Repeater]  [2. Repeater List]  Select the Repeater to edit  [OK] • Enter the Description of Repeater and MAC address. • To delete Repeater, select the repeater on Repeater List menu and Press [menu]. Select [1. Delete].
110 © SAMSUNG Electronics Co., Ltd. Wireless LAN - WMM (WiFi MultiMedia) This function allows you to set the feature On/Off of WMM(WiFI Multimedia). [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [ 6. WMM]  Set to On/Off  [OK] Wireless LAN - Neighbor AP Channel This function allows you to set the Neighbor AP Channel. [Menu]   [4. Network Setup]  [3. Wireless LAN Setup]  [7. Neighbor AP Channel]  Set the AP channel  [OK] Global Setup This function allows you to set Global configurations to use general and special features of OfficeServ SOHO. [Menu]   [5. Global Setup]
© SAMSUNG Electronics Co., Ltd. 111 Feature On/Off - Music On Hold This function allows to set the Hold Music when the call is holding. [Menu]   [5. Global Setup]  [1. Feature On/Off]  [1. Music On Hold]  Select the Music On Hold Type  [OK] • Music On Hold types are Music/ Tone/ Silence. Feature On/Off - Courtesy Answering This function allows to set the Courtesy Answering. [Menu]   [5. Global Setup]  [1. Feature On/Off]  [ 2. Courtesy Answering]  Select On/Off  [OK] Feature On/Off - CID Detection This function allows to set CID Detection of external Line. [Menu]   [5. Global Setup]  [1. Feature On/Off]  [ 3. CID Detection]  Select On/Off of Line 1/2  [OK]
112 © SAMSUNG Electronics Co., Ltd. Feature On/Off - Trunk Flash This function allows to set Trunk Flash of External Line. [Menu]   [5. Global Setup]  [1. Feature On/Off]  [ 4. Trunk Flash]  Select On/Off of Line 1/2  [OK] Feature On/Off - LCR On/Off This function allows you to set LCR. [Menu]   [5. Global Setup]  [1. Feature On/Off]  [ 5. LCR On/Off]  Select On/Off  [OK] Station Group Registration This function allows you to organize the station group. [Menu]   [5. Global Setup]  [2. Station Group]  Select the station group to edit  Press ‘*’ to select the station number to make a group  [OK]
© SAMSUNG Electronics Co., Ltd. 113 Trunk - Ring Destination This function allows you to set Ring Destination. [Menu]   [5. Global Setup]  [3. Trunk]  [1. Ring Destination]  Select the station number to Ring  [OK] Trunk - PRS Type This function allows to set PRS Type of external Lines. [Menu]   [5. Global Setup]  [4. Trunk]  [2. PRS Type]  Set the PRS type of Line1/2  [OK] Trunk - Dial Type This function allows you to set Dial Type of external Lines. [Menu]   [5. Global Setup]  [5. Trunk]  [3. Dial Type]  Select dial type of Line1/2  [OK]
114 © SAMSUNG Electronics Co., Ltd. Prefix This function allows you to set the number to prefix the destination call number. [Menu]   [5. Global Setup]  [6. Prefix]  Enter the number  [OK] Internal Numbers This function allows you to set internal numbers of Base station, mobile stations, a/b port. Station group. [Menu]   [5. Global Setup]  [7. Internal Numbers]  Select the station to set number  enter the number  [OK] Call Filter list This function allows you to set the call filter list you would like to filter. Black List [Menu]   [5. Global Setup]  [8. Call Filter list]  [1. Black List]  Select the number to edit or ‘Not Registered’ to register the black list  Enter the number and set the filter level using ‘*’  [OK]
© SAMSUNG Electronics Co., Ltd. 115 White List [Menu]   [5. Global Setup]  [8. Call Filter list]  [2. White List]  Select the number to edit or ‘Not Registered’ to register the white list  Enter the number and set the filter level using ‘*’  [OK] Caller Filter List [Menu]   [5. Global Setup]  [8. Call Filter list]  [3. Caller Filter List]  Enter the number  [OK] CID Destination List [Menu]   [5. Global Setup]  [8. Call Filter list]  [4. CID Destination List]  Select the number to edit or ‘Not Registered’ to register  Enter the Incomming number and set the station to apply  [OK]
116 © SAMSUNG Electronics Co., Ltd. Mobile Deregistration This function allows you to deregister all mobile phones. [Menu]   [5. Global Setup]  [7. Mobile Deregistration]  Select Yes/No  [OK] Time Variant mode This function allows you to set time variant Mode. [Menu]   [5. Global Setup]  [8. Time Variant]  [1. Time Variant Mode]  Select the mode Auto/ Permanent/Temporary  [OK] • If you select Permanent of Temporary, set the day or night apply to. Time Variant - Time Zone This function allows you to set time zone. [Menu]   [5. Global Setup]  [8. Time Variant]  [2. Time Zone]  Select the Day to edit the time zone  set the Time zone  [OK]
© SAMSUNG Electronics Co., Ltd. 117 Time Variant - Holidays This function allows you to set holidays. [Menu]   [5. Global Setup]  [8. Time Variant]  [3. holidays]  Enter the date  [OK] • After entering the date and press [ok], you can see the holiday list like left LCD display. If you press [Menu], you can add, modify, delete the holiday schedule. Emergency Number This function allows you to set emergency number. MENU]   [5. Global Setup]  [9. Emergency Number]  Select the number to edit or ‘Not Registered’ to add the emergency number  [OK]  Enter or modify emergency number  [OK] Reset This function allows you how to reset the OfficeServ SOHO. MENU]   [5. Global Setup]  [0. Reset]  Enter Password  Select Reset Option, Reset Function/Reset All  [OK]
118 © SAMSUNG Electronics Co., Ltd. Easy Install Reference the ‘Easy Install’ Section in this guide. [Menu]   [6. Easy Install] Auto Attendant This function allows you to set AA(Auto Attendant). Record This function allows you to record an auto attendant message if Auto Attendant is selected. [Menu]   [7. Auto Attendant]  [1. Record]  Select Message1 or Message2  [OK]  Record the Message  To finish recording, Press [End]  [OK] • An auto attendant message can be recorded for up to one minute. Example of Auto Attendant Message If ‘Auto Attendant’ is selected for an incoming call destination, an auto attendant message can introduce a company or station numbers. For example, ‘{{ trade company. Press the target dept number. Press 1 for Sales dept, press 2 for General Managing dept, and press 0 for introduction’. Station numbers can be set in ‘Auto Attendant Ring Assign’ of ‘Ring Destination’.
© SAMSUNG Electronics Co., Ltd. 119 Play This function allows you to play an auto attendant message to check the message. [Menu]   [7. Auto Attendant]  [1. Record]  Select Message1 or Message2  [OK]  Play an auto attendant message Select message This function allows you to select the message to use AA message. [Menu]   [7. Auto Attendant]  [3. Select Message]  Set the Message1 or Message2  [OK] Ring Destination This function allows you to set destination stations for each button when using the Auto Attendant function for a call incoming through a C.O. line. [Menu]   [7. Auto Attendant]  [4. Ring Destination]  select Day or Night  Select the target number  [OK]  Set Auto Attendant Ring Assign  [OK]
120 © SAMSUNG Electronics Co., Ltd. No Action Destination This function allows you to set destination when no station answer the call. [Menu]   [7. Auto Attendant]  [5. No Action Destination]  Set the target station. VoIP Setup This function allows you to set VoIP configurations. Before setting, contact the ISP for VoIP service. Feature On/Off - Conversion Code This function allows you to set the Conversion Code On/Off. If it’s set to On, change the call mode with pressing ‘#’. [Menu]   [8. VoIP Setup]  [1. Feature On/Off]  [1. Conversion Code]  Select On/Off  [OK]
© SAMSUNG Electronics Co., Ltd. 121 Feature On/Off - Rerouting This function allows you to set rerouting or not, when VoIP or C.O line has some problem. [Menu]   [8. VoIP Setup]  [1. Feature On/Off]  [2. Rerouting]  Select On/Off  [OK] Feature On/Off - VoIP mode This function allows you to set the default calling mode to VoIP mode or not. [Menu]   [8. VoIP Setup]  [1. Feature On/Off]  [2. VoIP Mode]  Select On/Off  [OK] Account registration This function allows you to register the account for VoIP service. [Menu]   [8. VoIP Setup]  [2. Account Registration  Select the VoIP number to register or to edit  Enter the Phone number, user ID and Password  [OK]
122 © SAMSUNG Electronics Co., Ltd. Destination Table This function allows you to set Destination table using incoming digit. [Menu]   [8. VoIP Setup]  [3. Destination table]  Select the target number  Set the destination station  [OK] CLIP This function allows you to set the CLIP. [Menu]   [8. VoIP Setup]  [4. CLIP]  Select the target station  Set the CLIP  [OK] VoIP Call List This function allows you to set the call number list that should be called through VoIP Line. [Menu]   [8. VoIP Setup]  [5. VoIP Call List]  Select the target number or ‘Not Registered’ to edd  Enter the number  [OK]
© SAMSUNG Electronics Co., Ltd. 123 Proxy Server This function allows you to set Proxy server URL for VoIP service. [Menu]   [8. VoIP Setup]  [6. Proxy Server]  Enter the URL to use proxy Server  [OK] Uplink Speed This function allows you to set the uplink speed to VoIP call. According to uplink speed, the maximum VoIP call number is changed. [Menu]   [8. VoIP Setup]  [7. Uplink Speed]  Select the speed  [OK] Display Configuration This function shows you the current VoIP configurations. [Menu]   [8. VoIP Setup]  [8. Display Configuration]  [OK]
124 © SAMSUNG Electronics Co., Ltd. Least Cost Routing This function allows you to set LCR(Least Cost Routing). LCR Rules This function allows you to set LCR rules. [Menu]   [9. Least Cost Routing]  [1. LCR Rules]  Enter the digit  [OK] • Delete Dgt. cnt: Digit count to delete. • Inser Dgt: Number to Inser.to dial number. • Append Dgt: Nember to Append to dial number. LCR Routing Table This function allows you to set LCR Routing table. [Menu]   [9. Least Cost Routing]  [2. LCR Routing Tables]  Select the target table number  [OK]  Enter the digit  [OK] • Digit: Digit to Apply the LCR Rules. • No of Digit: the number of digit to compare with dialing number. • Route Rule: Select the Rule number Symbol Description This function shows you the symbol and the description. [Menu]   [0. Symbol Description]
© SAMSUNG Electronics Co., Ltd. 125 TROUBLESHOOTING This section describes the problems that may occur while OfficeServ SOHO is used and the troubleshooting of the problems. Check the following cases before contacting a service center. Nothing is displayed on the LCD screen. Check if the connection between the power cable of OfficeServ SOHO and the phone line is established properly.(Refer to ‘Installation’ of this guide.) A bell is not ringing or the bell sound is low. Press the [▼Vol▲] button to turn the bell volume up. Making a call by lifting a handset during power failure is disabled. Making a conversation by lifting a handset during power failure is available when a C.O. line is connected to PSTN 1. Check if the C.O. line is connected to PSTN 1. A wakeup call/alarm is not ringing at the setting time. - Check if the current time is properly set in OfficeServ SOHO. - Check if an alarm is set. Caller ID is not displayed on the LCD screen. - Check if the CLIP service requested to the telephone company. - Caller requested the telephone company not to disclose his/her ID. - Call was made from an area where the CLIP service is not provided (e.g., international calls). - Call was made from a public phone. - Information provided by the telephone company is damaged. - The telephone company does not serve CLIP.
126 © SAMSUNG Electronics Co., Ltd. The registration status of a WLAN phone is not properly displayed. If OfficeServ SOHO restarts due to a power failure, software upgrade or change in settings, the status of the WLAN phone will be displayed as normal in approximately three minutes. If the registration status is not displayed properly after three minutes, turn off and turn on the WLAN phone again. Network environment is not set properly. - Check the connection method to external network and network information (IP address, gateway, and subnet mask). - Check PC operating system, and check if LAN card is mounted on the PC. - Check the Internet service system first. - Turn off the external modem. Wait for approximately five minutes and turn on the external modem and OfficeServ SOHO in sequence. - Check if an ADSL connection program is installed in the PC. Remove the connection program using [Add/Remove Programs] of [Control Panel] and set the Internet service again. WLAN phone cannot be registered. - Check if the SSID is correct. - Check if an encryption key(WEP key) is set. If so, refer to the manual registration procedure and register the WLAN phone. - You can verify the SSID and encryption key at [Menu]   [2. WLAN Setup]  Enter password(default: 0000)  [4. WLAN Information] of OfficeServ SOHO.
© SAMSUNG Electronics Co., Ltd. 127 WEB MANAGEMENT What is Web Management System? Web Management System allows you to access the OfficeServ SOHO server through a PC and to set or retrieve network environment, security status, and system management of the OfficeServ SOHO. Web Management Main Functions - Default setting: Sets IP address, Internet line, and system date/hour. - Advanced setting: Sets detailed information such as internal network management. - Security setting: Sets OfficeServ SOHO NAT, and filtering. - System setting: Sets OfficeServ SOHO database, upgrades OfficeServ SOHO, and changes its password. - Status retrieval: Retrieves the current values set in OfficeServ SOHO. PCWIP-5000M WLAN phone IEEE802.11 b IEEE802.11 b/gPSTN Internet Intranet External Modem (xDSL/Cable)/LAN Web Management FAX Laptop Computer OfficeServ SOHO PDA
128 © SAMSUNG Electronics Co., Ltd. Login Follow the steps below to access the Web Management system: 1. Connect the OfficeServ SOHO to the PC. Connect one end of the supplied LAN cable to the LAN OUT port on the back of OfficeServ SOHO. Connect the other end of the LAN cable to the LAN port of the PC. In a PC where a wireless LAN card is used, check the SSID setting of OfficeServ SOHO, and then establish a wireless connection in accordance with the manual provided by the LAN card manufacturer. SSID - The default SSID of OfficeServ SOHO is 111111(Default SSID is set differently for each device) Check the default SSID from [Menu]  [Phone Setup]  [6. WLAN Setup]  [2. SSID] in the OfficeServ SOHO. - Separate software does not need to be installed because the software package of the Web Management system is included in the OfficeServ SOHO. 2. Set a connection in the local area of PC. Select one of the automatic allocation method(DHCP) and direct setting method(Static IP). • To establish a connection in the direct setting method, set IP addresses as follows in the Internet protocol(TCP/IP) properties window of [Local properties] in PC: - IP Address: An address of 192.168.111.2 to 192.168.111.239 - Subnet Mask: 255.255.255.0 - Default Gateway: 192.168.111.1 • To establish a connection in the automatic allocation method, select [obtain an IP address automatically] from the Internet protocol(TCP/IP) properties window in [Local properties] of the PC. Then, an IP address is set automatically.
© SAMSUNG Electronics Co., Ltd. 129 3. Once settings are completed, enter the LAN IP address(192.168.111.1), which is the default setting of OfficeServ SOHO delivery, in the URL address bar after running a web browser(Internet Explorer 5.0 or higher) in the PC to access the system. To access OfficeServ SOHO from the PC connected to Internet, enter the IP address when the WAN setting is set to Static IP in OfficeServ SOHO. A connection might be closed depending on settings(e.g., filtering) when accessing OfficeServ SOHO from Internet. Connect to Hhttp://192.168.111.1H in the local network. 4. Once the login window appears, enter the initial administrator ID and password, and click [OK]. The initial ID and password are root and 0000. Password The password can be changed in [System]  [Password], however the administrator ID cannot be changed.
130 © SAMSUNG Electronics Co., Ltd. Data This section allows you to set the ‘Data’ menu. Network This menu allows you to set network configurations of OfficeServ SOHO. WAN First, select the ‘Connection Mode’ and set WAN information according to the mode. LAN This menu allows the user to configure LAN by using OfficeServ SOHO. Retrieve the gateway IP and netmask of LAN.
© SAMSUNG Electronics Co., Ltd. 131 Routing Table This menu allows you to set the Routing Table. Select the type and enter the destination IP address, Netmask and Interface IP address. And press [Add] button. DHCP Server - Configuration This menu allows you to set details such as general settings, static address allocation, and scope address allocation of the DHCP server, which allocates an IP to the PC connected to OfficeServ SOHO and to operate or stop the DHCP server.
132 © SAMSUNG Electronics Co., Ltd. - Lease Time: This is an IP lease time, that is, a time to maintain the IP allocated by the DHCP server. - The Assignment of Pool Address: Enter the IP address to set scope address allocation. Press [Add] Button to set static address allocation. DHCP of WAN DHCP of WAN is a client that leases an IP from an external DHCP server. DHCP refers to a server that allocates an IP to the LAN PC connected to OfficeServ SOHO. DHCP Server - Management This menu allows you to operate the DHCP server. Click [Stop] to stop the operation of the DHCP server. Once the DHCP server stops, the [Stop] button is changed to the [Run] button. Click [Run] to operate the DHCP server.
© SAMSUNG Electronics Co., Ltd. 133 DDNS - Configuration This menu allows you to set the dynamic DNS service. Also, DDNS allows the user to access OfficeServ SOHO in the same domain name regardless of dynamically allocated IPs. DDNS updates dynamically variable IP addresses to the DDNS server periodically unlike regular DNS server. To use this function, sign up www.dyndns.org DDNS - Management This menu allows you to provide the DDNS service. Click [Stop] to stop the operation of the DHCP server. Once the DHCP server stops, the [Stop] button is changed to the [Run] button.
134 © SAMSUNG Electronics Co., Ltd. WLAN This menu allows you to set WLAN configurations of OfficeServ SOHO. Configurations This menu allows the user to set details of wireless LAN. - SSID: Enter Service Set Identifier(SSID) with numbers of six characters or less. The SSID is an identifier of Access Point(AP). That is, each AP is searched separately by using SSID in a PC where a wireless LAN card is installed. Select an SSID of OfficeServ SOHO from the searched SSIDs to make communications with each other. Set a different SSID from the one of the neighboring AP. - SSID Visible: Set the SSID visible or not at other AP. - Channel: Set the radio channel to one of Auto and 1~13. If wireless APs are adjacent, set different AP channels to avoid interference. It is recommended that the radio channel should be set with 3 to 4 spacing. [Auto] allows the user to set a channel automatically by checking the available channel at the time when the setting is applied. The channel determined when setting to [Auto] can be checked from [Status]  [Wireless]. - BSSID: The MAC address of the network interface connected to the wireless LAN device is displayed. - Wireless Security: Select the security mode to apply to the WLAN.
© SAMSUNG Electronics Co., Ltd. 135 MAC Access Control This menu allows you to set MAC access control. To apply the OfficeServ SOHO, Select ‘On’. Repeater This menu allows you to allow the repeater, and add the MAC address to Repeater list. Enter the MAC address of Repeater to be allowed, press [OK] button.
136 © SAMSUNG Electronics Co., Ltd. AP Channel This menu allows you to set Neighbor AP channel. Security This menu allows you to set security configurations of OfficeServ SOHO. NAT - NAT Forwarding This menu allows you to set port forwarding.
© SAMSUNG Electronics Co., Ltd. 137 - Protocol: Select a transmission layer protocol(e.g., TCP and UDP) to access. - Ext Port: Enter the port that will be used to connect to WAN. Select [Predefined] to select one of FTP, Telnet, SMTP, HTTP, and POP3. Select [Manual] to enter the port number manually. - Int IP: Enter the IP address of the internal host that provides services. Select [PC Name] to set a host PC. Select [Manual] to enter the IP address of the host PC. In such a case, enter the ending address. - Int Port: Enter the number of the port that provides services in the internal host. Select [Predefined] to select one of FTP, Telnet, SMTP, HTTP, and POP3. Select [Manual] to enter the port number manually. NAT - DMZ Setting This menu allows you to set DMZ setting. - Int IP: Enter the IP address of the internal host to be set as a DMZ server. Select [PC Name] to set a host PC. Select [Manual] to enter the IP address manually. In such a case, enter only the ending IP address.
138 © SAMSUNG Electronics Co., Ltd. Filtering - Configuration This menu allows the user to set a security level when connecting to internal or external Internet in OfficeServ SOHO. - Low: This is the default value. External and internal traffic is allowed. - High: The external traffic that attempts access to OfficeServ SOHO is blocked while the traffic from the internal network to WAN is allowed. Either port forwarding or DMZ settings are maintained.
© SAMSUNG Electronics Co., Ltd. 139 Filtering - Remote Access This menu allows you to allow or block access by setting an IP address when external access to OfficeServ SOHO is attempted - Default Policy: Displays the security level set in [Security]  [Filtering]  [Configuration]. That is, this option displays whether the HTTP session through which external access to OfficeServ SOHO is performed is allowed or blocked. - Ext IP: Enter the external IP address of the external access session to OfficeServ SOHO. - Time Setting: Enter the time period allow to access. - Target: Set whether to allow or block access to the access session set in Ext IP.
140 © SAMSUNG Electronics Co., Ltd. Filtering - LAN  WAN This menu allows the internal user to allow or block access to WAN by setting an IP address or service. - Default Policy: Displays whether internal access session to outside, which is set in [Security]  [Filtering]  [Configuration], is allowed or blocked. The default policy of internal access session to outside is ‘Allow’. - Protocol: Set a protocol(e.g., TCP, ICMP, and UDP) of internal access session to WAN. - Internal: Enter the IP or MAC address of the internal host in internal access session to WAN. Select [PC Name] to set a host PC. Select [Manual] to enter the IP/MAC address manually. In such a case, enter only the ending address. - Port Type: Enter the port number of the internal host in internal access session to WAN. Select [Predefined] to set the port from FTP, Telnet, SMTP, HTTP, and POP3. Select [Manual] to enter the port number manually. - TCP Flag: Select the TCP Flag type. - Time Setting: Enter the time period to apply. - Target: Sets whether access to the access session is allowed or blocked. If ‘Drop’ is selected, internal access to outside will be blocked regardless of the settings in [Security]  [Filtering]  [Configuration].
© SAMSUNG Electronics Co., Ltd. 141 Filtering - URL Filtering This menu allows the user to prevent LAN users from accessing a specific web site(e.g., site on obscenity, gambling, and stock, which have nothing to do with work). The function is enabled only when the system is connected to Internet. Enter the URL of the target web site. Filtering - URL Filtering This menu allows you to apply the Hacking Protection mode to OfficeServ SOHO.
142 © SAMSUNG Electronics Co., Ltd. Filtering - Security Log This menu shows you the Log files. Select the time period that you would like to search. Telephone & Phonebook This menu allows you to set telephony features of OfficeServ SOHO and edit(of add) the Phonebook. It services the same menu as manual setting of OfficeServ SOHO. Reference to the ‘Menu’ section in this guide.
© SAMSUNG Electronics Co., Ltd. 143 Eaasy Install This menu allows you to set the OfficeServ SOHO Easy Installation. DB Config This function allows the user to import the DB file saved in PC to OfficeServ SOHO. DB import enables the current settings to be changed to the imported DB. In such a case, all settings are changed; thus, check if DB is valid before DB import. Also, OfficeServ SOHO restarts automatically to apply the changed settings Press [Browser] Button to find the saved DB in PC.
144 © SAMSUNG Electronics Co., Ltd. Upgrade This menu allows you to upgrade a software package. Password This menu allows you to change the system password.
© SAMSUNG Electronics Co., Ltd. 145 Status The menu allows you to retrieve system settings of OfficeServ SOHO.
146 © SAMSUNG Electronics Co., Ltd. ANNEX What is OfficeServ SOHO CRM? OfficeServ Small Office Home Office(SOHO) Customer Relationship Management(CRM) is a program running on PC connected to OfficeServ SOHO. Users of OfficeServ SOHO can perform customer data management and call control through the OfficeServ SOHO CRM program. OfficeServ SOHO CRM provides the following functions: CID Based Customer Data Management - Customer data management based on Caller Identification(CID). - Customer DB configuration using template. Customer Address Book Management - Synchronization with OfficeServ SOHO address book/phonebook. - Provides detailed customer data. Call Control - Various call control functions can be performed from a PC through CTI(Only available for OfficeServ SOHO). External Data Interwork - Data interwork with Microsoft Outlook/Excel. - Convenient customer data entry through inter-working with OfficeServ SOHO address book.
© SAMSUNG Electronics Co., Ltd. 147 Specification The specification of OfficeServ SOHO is described as follows: Item Description Model Name SIT200EM Temperature(˚C) Temperature for operation: 0~45˚C Temperature for storage: -25~70˚C Humidity(%) 0~90% Conversation through Speakerphone { Internet Service { WLAN Service { RF 2.4 G ~ 2.483 GHz Protocol IEEE 802.11 b/g LCD LCD graphic: 320 × 240 pixel Screen size: 89.9 × 61.7 mm Number of Registered WLAN phones 8 Number of Registered wireless devices 6 RF Specification is described as follow: Item Detailed Item Description Interface MiniPCI Type IIIB Form Factor MiniPCI Type IIIB International Standard IEEE802.11b/g General specification Operating voltage 3.3V +/- 5% Output Power(11g) Under 19dBm Output Power(11b) Under 19dBm Current Consumption(11g) Under 550mA Transmit specification Current Consumption(11b) Under 550mA Maximum Input Lever(11g) Min –82dBm Maximum Input Lever(11b) Min –87dBm Current Consumption(11g) Ave 450mA Receiver specification Current Consumption(11b) Ave 450mA
148 © SAMSUNG Electronics Co., Ltd. ■ Regulatory Information - FCC Information This equipment has been tested and found to comply with limits for a class B digital device. Pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable Protection against harmful interference in a residential installation. This equipment can generates, uses, and radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful nterference to radio communications. However, there is no guarantee that nterference will not occur in a particular installation. If this equipment does cause unacceptable interference to radio and television eception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures. ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ■ Consult the dealer or an experienced Radio/TV technician for help. ■ Caution ■ Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. ■ The antenna used for this transmitter must be installed to provide a separation
© SAMSUNG Electronics Co., Ltd. 149 distance of at least 20cm from all persons and must not be co-located or operation in conjunction With any other antenna or transmitter.

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