Samsung Electronics Co SLC430 Printer User Manual Part 3

Samsung Electronics Co Ltd Printer Users Manual Part 3

Contents

Users Manual Part 3

Installing driver over the network
101
2. Using a Network-Connected Machine
Command- line Definition Description
/s or
/S
Starts silent installation. Installs machine drivers
without prompting any UIs
or user intervention.
/p”<port name>” or
/P”<port name>”
Specifies printer port.
Network Port will be
created by use of
Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port
name.
For example:
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
/a”<dest_path>” or
/A”<dest_path>”
Specifies destination path
for installation.
The destination
path should be a
fully qualified path.
Since machine drivers
should be installed on the
OS specific location, this
command applies to only
application software.
/n”<Printer name>”
or
/N”<Printer name>”
Specifies printer name.
Printer instance shall be
created as specified printer
name.
With this parameter, you
can add printer instances as
you wish.
/nd or
/ND
Commands not to set the
installed driver as a default
machine driver.
It indicates installed
machine driver will not be
the default machine driver
on your system if there are
one or more printer drivers
installed. If there is no
installed machine driver on
your system, then this
option won’t be applied
because Windows OS will
set installed printer driver as
a default machine driver.
/x or
/X
Uses existing machine
driver files to create printer
instance if it is already
installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
Command- line Definition Description
Installing driver over the network
102
2. Using a Network-Connected Machine
6
Mac
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click the Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next.
7 Select Network on the printer connection type screen.
8 Click Next.
9 Follow the instructions in the installation window.
7
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
/up”<printer
name>” or
/UP”<printer
name>”
Removes only specified
printer instance and not the
driver files.
This command provides a
way to remove only
specified printer instance
from your system without
effecting other printer
drivers. It will not remove
printer driver files from your
system.
/d or
/D
Uninstalls all device drivers
and applications from your
system.
This command will remove
all installed device drivers
and application software
from your system.
/v”<share name>” or
/V”<share name>”
Shares installed machine
and add other available
platform drivers for Point &
Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
/o or
/O
Opens Printers and Faxes
folder after installation.
This command will open
Printers and Faxes folder
after the silent installation.
/h, /H or /? Shows Command-line Usage.
Command- line Definition Description
Installing driver over the network
103
2. Using a Network-Connected Machine
1Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2 Copy Unified Linux Driver package to your system.
3 Open Terminal program and go to the folder that you copied the
package to.
4 Extract the package.
5 Move to uld folder.
6 Execute ” ./install.sh“ command (If you are not logged in as root,
execute the command with “sudo” as “sudo ./install.sh”).
7 Proceed with installation.
8 When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute “system-config-printer
command in Terminal program).
9 Click Add button.
10 Select AppSocket/HP JetDirect and enter your machine’s IP address.
11 Click Forward button and add it to your system.
104
2. Using a Network-Connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again using Clear Setting.
The machine supports the following IPv6 addresses for network printing and
managements.
Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
Stateless Address: Automatically configured IPv6 address by a network
router.
Stateful Address: IPv6 address configured by a DHCPv6 server.
Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
8
From the control panel
Activating IPv6
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > IPv6 Activate.
3 Select On and press OK.
4 Turn the machine off and turn it on again.
When you install the printer driver, do not configure both IPv4 and
IPv6. We recommend to configure either IPv4 or IPv6 (see "Installing
driver over the network" on page 99).
DHCPv6 address configuration
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > DHCPv6 Config.
IPv6 configuration
105
2. Using a Network-Connected Machine
3 Press OK to select the required value you want.
DHCPv6 Addr.: Always use DHCPv6 regardless of router request.
DHCPv6 Off: Never use DHCPv6 regardless of router request.
Router: Use DHCPv6 only when requested by a router.
9
From the SyncThru™ Web Service
Activating IPv6
1Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
3 When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4 Click TCP/IPv6 on the left pane of the website.
5 Check the IPv6 Protocol check box to activate IPv6.
6 Click the Apply button.
7 Turn the machine off and turn it on again.
You can also set the DHCPv6.
To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 address configuration
1Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 96).
Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
Stateless Address: Automatically configured IPv6 address by a
network router.
IPv6 configuration
106
2. Using a Network-Connected Machine
Stateful Address: IPv6 address configured by a DHCPv6 server.
Manual Address: Manually configured IPv6 address by a user.
3 Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
107
2. Using a Network-Connected Machine
Wireless network setup
Wireless networking may not be available depending on the model (see
"Features by model" on page 6).
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
10
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose
the setting method from the below table.
Some wireless network installation types may not be available
depending on the model or country.
It is strongly recommended that you set the password on Access Points.
If you do not set the password on Access Points, they might be exposed
to illegal access from unknown machines including PCs, smart phones
and printers. Refer to the Access Point user' guide for password settings.
Set up
method
Connecting
method Description & Reference
With Access
Point
From the
computer
See "Setting up via USB cable" on page 110
for Window.
See "Access point without a USB cable" on
page 112 for Window.
See "Setting up via USB cable" on page 114
for Mac.
See "Access point without a USB cable" on
page 115 for Mac.
See "Using a network cable" on page 116.
From the
machine’s control
panel
See "Using the WPS Settings menu" on
page 108.
See "Using the Wi-Fi Networks" on page
109.
Wi-Fi Direct setup See "Setting the Wi-Fi Direct for mobile
printing" on page 118.
Wireless network setup
108
2. Using a Network-Connected Machine
11
Using the WPS Settings menu
If your machine and access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), then you can easily configure the wireless network settings
through the WPS button menu without the need for a computer.
If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
Networked computer (PIN mode only)
Choosing your type
There are two methods available to connect your machine to a wireless network.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the WPS button menu on
the control panel of your machine and the WPS (PBC) button on a Wi-Fi
Protected Setup™ WPS-enabled access point (or wireless router)
respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on
a Wi-Fi Protected Setup™ WPS-enabled access point (or wireless router).
Wireless network setup
109
2. Using a Network-Connected Machine
Connecting WPS
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Connecting in PBC mode
1Press the (Menu) button on the control panel and select Network >
Wireless > WPS Settings > Connect via PBC.
2 Press the WPS (PBC) button on the access point (or wireless router).
3 Follow the instruction on the display screen.
The messages are displayed on the display screen
Connecting in PIN mode
1Press Network > Wireless > WPS Settings > Connect via PIN.
2 The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
3 Follow the instruction on the display screen.
The messages are displayed on the display screen
12
Using the Wi-Fi Networks
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
1Press the (Menu) button on the control panel and select Network
>Wi-Fi ON/OFF then ON from the display screen.
2 The machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
3 Select the Wi-Fi network option you want.
13
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD.
Wireless network setup
110
2. Using a Network-Connected Machine
Setting up via USB cable
Items to prepare
Access point
Network-connected computer
Software CD that was provided with your machine
A machine installed with a wireless network interface
USB cable
Creating the infrastructure network
1Check wheter the USB cable is connected to the machine.
2 Turn on your computer, access point, and machine.
3 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4 Review and accept the installation agreements in the installation
window. Then, click Next.
5 Select Wireless on the Printer Connection Type screen. Then, click
Next.
Wireless network setup
111
2. Using a Network-Connected Machine
6 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
7 Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
8 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
Operation Mode: Select Infrastructure.
Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
Network Password: Enter the encryption network password value.
Confirm Network Password: Confirm the encryption network
password value.
WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
Wireless network setup
112
2. Using a Network-Connected Machine
9 If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 118).
Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
Password setting is the numeric string, and the size is 8 ~ 64 characters.
10 When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
11 Select the components to be installed.
12 Follow the instructions in the installation window.
Access point without a USB cable
Items to prepare
WiFi-enabled PC running Windows 7 or higher and an access point (router)
Software CD that was provided with your machine
A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
Wireless network setup
113
2. Using a Network-Connected Machine
Creating the infrastructure network
1Turn on your computer, access point, and machine.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select Wireless on the Printer Connection Type screen. Then, click
Next.
5 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
6 Select Using a direct wireless connection on the Select the Wireless
Setup Method screen. Then, click Next.
Even if your computer is running Windows 7 or higher, you cannot use
this feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Setting up via USB cable" on page 110).
If below screen appears, press the (WPS) button from the control
panel within 2 minutes.
Wireless network setup
114
2. Using a Network-Connected Machine
7 When the wireless network set up is completed, click Next.
8 Follow the instructions in the installation window.
14
Setup using Mac
Items to prepare
Access point
Network-connected computer
Software CD that was provided with your machine
A machine installed with a wireless network interface
USB cable
Setting up via USB cable
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next
7 Select Wireless on the Printer Connection Type
8 Click Next
9 If the installer asks you to allow access to the keychain, click Deny.
If you clicked Always Allow in this step, the Select a wireless printer
window appears without asking for access to the keychain. If this occurs,
click Cancel in the Select a wireless printer window.
10 On the Select the Wireless Setup Method screen, select Using a USB
cable, and then click Next.
If the screen dose not appear, go to step 14.
11 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
When you set the wireless configuration manually, click Advanced Setting.
Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
Operation Mode: Select Infrastructure.
Wireless network setup
115
2. Using a Network-Connected Machine
Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES)
Network Key: Enter the encryption network key value.
Confirm Network Key: Confirm the encryption network key value.
WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Key of the access point (or router).
12 The window showing the wireless network setting appears. Check the
settings and click Next.
Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 118).
Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
Password setting is the numeric string, and the size is 8 ~ 64 characters.
13 The Wireless Network Setting Complete window appears. Click Next.
14 When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
15 Follow the instructions in the installation window.
Access point without a USB cable
Items to prepare
WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
Software CD that was provided with your machine
A machine installed with a wireless network interface
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Select the CD-ROM volume that appears on Finder.
4 Double-click Install Software icon.
5 Read the license agreement and check installation agreement button.
6 Click Next.
Wireless network setup
116
2. Using a Network-Connected Machine
7 Select Wireless on the Printer Connection Type screen.
8 Click Next.
9 If the installer asks you to allow access to the keychain, click Allow.
10 If the Select a wireless printer window appears, select the printer
named DIRECT-xxx.
If the Press WPS button on your printer screen appears, press the
(WPS) button from the control panel within 2 minutes.
11 When the wireless network set up is complete, follow the instructions in
the installation window.
15
Using a network cable
See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
Items to prepare
Access point
Network-connected computer
Software CD that was provided with your machine
A machine installed with a wireless network interface
Network cable
Printing a network configuration report
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 96.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Printing a network configuration report" on page 96.
Wireless network setup
117
2. Using a Network-Connected Machine
Configuring the machine’s wireless network
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
To configure wireless parameters, you can use SyncThru™ Web Service.
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
1Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login on the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec0000
5 When the SyncThru™ Web Service window opens, click Network
Settings.
6 Click Wi-Fi > Wizard.
7 Select the one Network Name(SSID) in the list.
8 Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9 The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Wireless network setup
118
2. Using a Network-Connected Machine
16
Turning the Wi-Fi network on/off
1Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login on the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
5 When the SyncThru™ Web Service window opens, click Network
Settings.
6 Click Wi-Fi.
7 You can turn the Wi-Fi network on/off.
17
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi-
Fi Direct-enabled printer and mobile device.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
The maximum number of devices that can be connected via Wi-Fi Direct
is 4.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
Wireless network setup
119
2. Using a Network-Connected Machine
From the machine
1Press the (Menu) button on the control panel and select Network >
Wireless >Wi-Fi Direct from the display screen.
2 Tap Wi-Fi Direct.
3 Enable Wi-Fi Direct.
From the network-connected computer
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
1Access SyncThru™ Web Service and select Settings > Network
Settings > Wi-Fi > Wi-Fi Direct™.
2 Enable Wi-Fi Direct™ and set other options.
Setting up the mobile device
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
18
Troubleshooting
Problems during setup or driver installation
Printers Not Found
Your machine may not be turned on. Turn on your computer and the
machine.
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Wireless network setup
120
2. Using a Network-Connected Machine
Connecting Failure - SSID Not Found
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
Your access point is not turned on. Turn on your access point.
Wireless network setup
121
2. Using a Network-Connected Machine
Connecting Failure - Invalid Security
Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
The configured network address is unable to connect between your
computer and machine.
- For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 96).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
For Windows 8, from the Charms, select Search > Settings.
b For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
c Right-click your machine.
d For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
If Printer properties item has mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
Wireless network setup
122
2. Using a Network-Connected Machine
- For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
IP address: 169.254.133.42
Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
IP address: 169.254.133.43
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
Gateway: 169.254.133.1
Other problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
You cannot enable wired and wireless networks at the same time.
Your computer, access point (or wireless router), or machine may not be
turned on.
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 96).
Wireless network setup
123
2. Using a Network-Connected Machine
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
You cannot use infrastructure mode at the same time for Samsung wireless
network machines.
The machine is within the range of the wireless network.
The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
The maximum number of device that can be connected via Wi-Fi Direct is 3.
•If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
124
2. Using a Network-Connected Machine
Samsung Mobile Print
19
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
20
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
21
Supported Mobile OS
Android OS 2.3 or higher
iOS 4.0 or higher
125
2. Using a Network-Connected Machine
Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print from
your cell phone just by holding your cell phone over the NFC tag on your printer.
It does not require installing print driver or connecting to an access point. You
just need NFC supported cell phone. In order to use this feature, Samsung
Mobile Print app needs to be installed on your cell phone.
Depending on the material of the cell phone cover, NFC recognition may
not work properly.
Depending on the cell phone you are using, the tranmission speed may
differ.
22
Requirements
NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.
Wi-Fi Direct feature enabled printer. Wi-Fi Direct feature is enabled by
default.
23
Printing
1Check that NFC and Wi-Fi Direct feature are enabled on your cell phone
and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi
Direct" on page 118).
2 Tag the NFC antenna on your cell phone (usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Using the NFC feature
126
2. Using a Network-Connected Machine
3 Select the content you want to print.
If neccessary, change the print option by pressing the .
4 Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.
For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
5 The printer starts printing.
24
Registering Google Cloud Printer
1Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer.
2 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait a few seconds for the Samsung Mobile Print app to start.
For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Using the NFC feature
127
2. Using a Network-Connected Machine
3 Select device status icon.
4 Select Google Cloud Print > Register Google Cloud Printer.
5 Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag( ) on your printer.
Wait a few seconds for the mobile device to connect to the printer.
For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6 Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service
128
2. Using a Network-Connected Machine
Mopria™
Only Mopria-certified machines can use the Mopria feature. Check the box
that your machine came in for the Mopria-certified logo.
25
Setting up the machine for Mopria printing
Bonjour(mDNS) and IPP protocols are required on your machine to use the
Mopria feature. Perform the following steps to enable the Mopria feature.
1Ensure that the machine is connected to the network.
2 On your computer, open a web browser (Internet Explorer, Safari, or
Firefox) and type the IP address of the machine in the address bar. Then,
press Enter.
For example,
3 Click Login in the upper right corner of the SyncThru™ Web Service
website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Standard TCP/IP, LPR, IPP > IPP. Then, select
Enable.
6 Click Settings > Network Settings > mDNS. Then, select Enable.
7 Click Security > System Security > Feature Management > Mopria.
Then, select Enable.
26
Setting up Mopria on your mobile device
If you do not have Mopria Print Service app installed on your mobile device,
open to the app store (Play Store, App Store) on your mobile device, search
for,Mopria Print Service, and then download and install the app.
Mopria™ Print Service is a mobile printing solution that enhances
the new print functionality on any Android phone or tablet
(Android version 4.4 or later). With this service, you can connect
and print to any Mopria-certified printer on the same network as
your mobile device without additional set-up. Many native
Android apps support printing, including Chrome, Gmail, Gallery,
Drive and Quickoffice.
Mopria™
129
2. Using a Network-Connected Machine
1In the Settings menu of your Android device, tap Printing.
The location of this option may differ depending on your mobile device. If
you cannot locate the Printing option, refer to the user's manual for your
mobile device.
2 Under Print Services, tap Mopria Print Service.
3 Tap the On/Off slider to enable the Mopria Print Service.
27
Printing via Mopria
To print via Mopria on an Android device:
1Open the email, photo, web page, or document that you want to print.
2 Tap Print on the menu in the app.
3 Select your printer, and then configure the print options.
4 Touch Print again to print the document.
To cancel a print job: Select and delete the document from the print queue
in the Notification Bar.
130
2. Using a Network-Connected Machine
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
28
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the SyncThru™ Web Service website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
5 When the Embedded Web Service window opens, click Settings >
Network Settings.
6 Click Raw TCP/IP, LPR, IPP or mDNS.
You can enable the IPP protocol or mDNS protocol.
29
Printing via AirPrint
For example, the iPad manual provides these instructions:
1Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
AirPrint
131
2. Using a Network-Connected Machine
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
132
2. Using a Network-Connected Machine
Samsung Cloud Print
Samsung Cloud Print is a free cloud service that allows you to print or scan from
your smartphone or tablet to your Samsung printer or MFP. After installing the
Samsung Cloud Print app, you can register with the Samsung Cloud Print service
just using your mobile number for authentication. No other account login is
required, although you can link the app to your Samsung Account if you wish.
If you press the ( ) button from Samsung Cloud Print app, Your mobile
device and printer or MFP can be paired , QR code, or by manually entering
its MAC address. Once paired, you can print or scan from anywhere and
everywhere.
30
Registering your Printer to Samsung Cloud server
Registering from Web Browser
Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
1Open Web browser.
2 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
3 Click Login in the upper right corner of the SyncThru™ Web Service
website.
4 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
If you want to create a new user or change the password, see "Security tab"
on page 160.
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Samsung Cloud Print.
6 Enable Samsung Cloud Print Protocol.
7 Now your printer is registered with Samsung Cloud Print service.
Samsung Cloud Print
133
2. Using a Network-Connected Machine
31
Printing with Samsung Cloud Print
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Registering a printer from an application on mobile
device
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
1Open Samsung Cloud Print app.
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
2 Press the ( ) button from Samsung Cloud Print app.
3 Your mobile device and printer or MFP can be paired NFC tapping, QR
code or by manually entering its MAC address.
Printing from an application on mobile device
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
1Open Samsung Cloud Print app.
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
2 Tap the option check button of the document that you want to print.
3 Set the printing options if you want.
4 Tap Send Job.
134
2. Using a Network-Connected Machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print.
32
Registering your Google account to the printer
Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
1Open the Chrome browser.
2 Visit www.google.com.
3 Sign in to the Google website with your Gmail address.
4 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5 Click Login in the upper right corner of the SyncThru™ Web Service
website.
6 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8 Enter your printer’s name and description.
9 Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
135
2. Using a Network-Connected Machine
10 Click Finish printer registration.
11 Click Manage your printers.
Now your printer is registered with Google Cloud Print service.
Google Cloud Print-ready devices will appear in the list.
33
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs app from Android
mobile phone.
1Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2 Access the Google Docs application from your mobile device.
3 Tap the option button of the document that you want to print.
4 Tap the send button.
5 Tap the Cloud Print button.
6 Set the printing options if you want.
7 Tap Click here to Print.
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1Run Chrome.
2 Open the document or email that you want to print.
3 Click the wrench icon in the browser’s top right corner.
4 Click Print. A new tab for printing appears.
Google Cloud Print™
136
2. Using a Network-Connected Machine
5 Select Print with Google Cloud Print.
6 Click the Print button.
3. Special Features
This chapter explains special printing features.
Altitude adjustment 138
Printing features 139
The procedures in this chapter are mainly based on Windows 7.
138
3. Special Features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
Normal: 0-1,000 m(3,280 ft)
High1: 1,000 m(3,280 ft)-2,000 m(6,561 ft)
High2: 2,000 m(6,561 ft)-3,000m(9,842 ft)
High3: 3,000 m(9,842 ft)-4,000 m(13,123 ft)
High4: 4,000 m(13,123 ft)-5,000 m(16,404 ft)
For Windows and Mac users, you set from Samsung Easy Printer Manager
>
Advanced Setting
> Device Settings. See "Using Samsung Easy Printer
Manager" on page 162.
If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 159).
139
3. Special Features
Printing features
For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 35).
This feature may not be available depending on model or optional goods
(see "Features by model" on page 6).
1
Changing the default print settings
1Click the Windows Start menu.
For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP/Server 2003, select Printer and Faxes.
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8, select Control Panel > Devices and Printers.
3 Right-click on your machine.
4 For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a , you can select other printer drivers
connected to the selected printer.
5 Change the settings on each tab.
6 Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
2
Setting your machine as a default machine
1Click the Windows Start menu.
For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP/Server 2003, select Printer and Faxes.
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8, select Control Panel > Devices and Printers.
Printing features
140
3. Special Features
3 Select your machine.
4 Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
, you can select other printer drivers connected to the selected printer.
3
Using advanced print features
XPS printer driver: used to print XPS file format.
See "Features by model" on page 6.
The XPS printer driver can be installed only on Windows Vista OS or
higher.
For models that provide XPS driver from the Samsung website, http://
www.samsung.com > find your product> Support or downloads.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1Check the Print to file box in the Print window.
2 Click Print.
3 Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
Printing features
141
3. Special Features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name that appears in the printer properties window may differ depending on the machine in use.
Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 38).
Item Description
Multiple Pages per
Side
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Printing features
142
3. Special Features
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
Booklet Printing
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).
Item Description
8
9
Printing features
143
3. Special Features
Double-sided
Printing (Manual)
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of
the document first. After that, a message appears on your computer.
Skip Blank Pages feature does not work when you select the duplex option.
None: Disables this feature.
Long Edge: This option is the conventional layout used in bookbinding.
Short Edge: This option is the conventional layout used in calendars.
Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
Item Description
Printing features
144
3. Special Features
Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
(Creating a
watermark)
a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 36).
b From the Advanced tab, select Edit... from the Watermark drop-down list.
c Enter a text message in the Watermark Message box. You can enter up to 256 characters.
When the First Page Only box is checked, the watermark prints on the first page only.
d Select watermark options.
You can select the font name, style, size, and shade from the Font Attributes section, as well as set the angle of the watermark from the
Watermark Alignment and Angle section.
e Click Add to add a new watermark to the Current Watermarks list.
f When you finish editing, click OK or Print until you exit the Print window.
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 36).
b Click the Advanced tab, select Edit... from the Watermark drop-down list.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit... from the Watermark drop-down list.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Item Description
Printing features
145
3. Special Features
Overlaya
This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlaya
(Creating a new page
overlay)
a Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear
when printed as an overlay.
b To save the document as an overlay, access Printing Preferences.
c Click the Advanced tab, and select Create from the Overlay drop-down list.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save.
f Click OK or Print until you exit the Print window.
When a confirming message window appears, click Yes.
g The file is not printed. Instead, it is stored on your computer hard disk drive.
Item Description
Printing features
146
3. Special Features
Overlaya
(Using a page overlay)
a Create or open the document you want to print.
b To change the print settings from your software application, access Printing Preferences.
c Click the Advanced tab.
d Select the Print Overlay from the Overlay drop-down list.
e If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List. Select
the overlay file you want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
List box.
f If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm your wish to print an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
g Click OK or Print until you exit the Print window.
The selected overlay prints on your document.
Overlaya
(Deleting a page
overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
Item Description
Printing features
147
3. Special Features
4
Mac printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1Open the document to print.
2 Open the File menu and click Page Setup (Document Setup in some
applications).
3 Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4 Open the File menu and click Print.
5 Choose the number of copies and indicate which pages to print.
6 Click Print.
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1Open an application, and select Print from the File menu.
2 Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3 Select the other options to use.
4 Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Printing features
148
3. Special Features
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
Long-Edge Binding: This option is the conventional layout used in book
binding.
Short-Edge Binding: This option is the type often used with calendars.
1From your Mac application, select Print from the File menu.
2 Select Layout from the drop-down list under Orientation.
3 Select a binding orientation from the Two-Sided option.
4 Select the other options to use.
5 Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
Printing features
149
3. Special Features
5
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1Open the document to print.
2 Open the File menu and click Page Setup (Print Setup for some
applications).
3 Choose your paper size, orientation, and make
sure that your machine is selected. Click Apply.
4 Open the File menu and click Print.
5 Select your machine to print.
6 Choose the number of copies and indicate which pages to print.
7 Change other printing options in each tab, if necessary.
8 Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 6).
Printing files
You can print text, image, pdf files on your machine using the standard
CUPS directly from the command line interface. The CUPS lp or lpr utility allows
you to do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details.
Printing features
150
3. Special Features
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.
1Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2 Select your printer and double-click it.
3 Change default printing options or connection type.
4 Click Apply button.
4. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools 152
Easy Capture Manager 153
Samsung Easy Color Manager 154
Easy Eco Driver 155
Using Samsung Printer Center 156
Using SyncThru™ Web Service 159
Using Samsung Easy Printer Manager 162
Using Samsung Printer Status 164
Using Samsung Printer Experience 166
152
4. Useful Management Tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1Make sure that the machine is connected to your computer and powered on.
2 From the Start menu, select Programs or All Programs.
For Windows 8, from the Charms, select Search > Apps.
3 Find Samsung Printers.
4 Under Samsung Printers, you can see installed management tools.
5 Click the management tool you want to use.
After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
153
4. Useful Management Tools
Easy Capture Manager
This feature may not be available depending on model or optional goods (see "Software" on page 7).
Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
154
4. Useful Management Tools
Samsung Easy Color Manager
Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone
changes can be saved as a profile and can be used from the driver or from inside of the machine.
This feature may not be available depending on model or optional goods (see "Software" on page 7).
Available for Windows and Mac OS users only (see "Software" on page 7).
Helps Samsung color laser printer users to adjust color as they like.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
155
4. Useful Management Tools
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 7).
To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening Printing Preferences" on page 36).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
•If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 156).
156
4. Useful Management Tools
Using Samsung Printer Center
Available for Windows users only.
The Samsung Printer Center allows you to manage all the printer drivers
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.
1
Understanding Samsung Printer Center
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.
Printers tab
The screenshot may differ depending on operating system you are using.
1
Printer list Displays the printer drivers installed on your computer. To add a
printer driver to the list, click the button.
Using Samsung Printer Center
157
4. Useful Management Tools
Scanner & Fax Tab
The screenshot may differ depending on operating system you are using.
Available for multifunction products only.
2
Quick links Displays links to various printer driver management functions.
The quick links in the Printers tab link to the following functions:
Settings: Allows you to configure the settings for individual
printer driver.
-Set as default printer: Sets the selected printer driver as
the default printer. If the selected printer driver is already
set as the default printer, then this option is not activated.
-Printing preferences: Allows you to configure the default
print settings.
-Device options: Allows you to configure advanced
options, such as the settings for optional devices and
additional features.
The option allows you to modify the Printer Status
and Stylish User Interface settings.
-Change device: Allows you to change the device into
another device.
-Properties: Allows you to configure the printer driver
properties, such as the name of the printer driver and its
location, or add comments about the printer driver .
Actions: Allows you to use the scan feature (this option is
enabled only if the selected device supports the scan feature).
Management: Allows you to manage the devices registered
in the program.
-Add a new printer / Remove printer: Adds a new device
or removes an existing device.
-Diagnose printer: Diagnoses problems in the selected
device and suggests solutions.
-Update software: Downloads and applies the applicable
software updates.
3Printer
information
Provides general information about the selected device, such as
its model, IP address, port number, and status.
1
Printer list Displays the fax and scanner driver installed on your
computer. To add a fax or scanner driver to the list, click the
(Add Fax) or (Add Scanner) button.
12
3
Using Samsung Printer Center
158
4. Useful Management Tools
2
Quick links Displays links to the functions available for managing fax or
scanner drivers. The quick links in the Scanner & Fax tab offer
the following features:
To use this feature, the scanner driver and fax driver
must be installed on the computer.
Settings: Allows you to configure the settings for fax or
scanner dirvers.
-Address Book (fax only): Opens the Address Book.
-Fax Transmission History (fax only): Opens the fax
transmission history.
-Fax preferences (fax only): Allows you to configure the
default fax settings.
-Change device: Allows you to change the devices into
another device.
-Properties: Allows you to configure the properties of a
device, such as location and add comments about the
device.
Actions: Allows you to use the scan feature.
Management: Allows you to manage the devices
registered in the program.
-Remove fax or Remove scan: Removes the selected fax
or scan driver.
-Update software: Downloads and applies the
applicable software updates.
3Printer
information
Provides general information about the selected device, such
as the model, IP address, port number, and machine status.
159
4. Useful Management Tools
Using SyncThru™ Web Service
Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
Network model only.
2
Accessing SyncThru™ Web Service
1Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2 Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1Click Login on the upper right of the SyncThru™ Web Service website.
2 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
ID: admin
Password: sec00000
3
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Using SyncThru™ Web Service
160
4. Useful Management Tools
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Usage Counters: Shows the usage count by print types: simplex and
duplex.
Current Settings: Shows the machine’s and network’s information.
Print information: Prints reports such as system related reports and font
reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
Machine Settings tab: Sets options provided by your machine.
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
System Security: Sets the system administrator’s information and also
enables or disables machine features.
Network Security: Sets settings for IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
Firmware Upgrade: Upgrade your machine’s firmware.
Contact Information: Shows the contact information.
Link: Shows links to useful sites where you can download or check
information.
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
Using SyncThru™ Web Service
161
4. Useful Management Tools
1Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2 Your machine’s embedded website opens.
3 From the Security tab, select System Security > System Administrator
4 Enter the name of the administrator, phone number, location, and email
address.
5 Click Apply.
162
4. Useful Management Tools
Using Samsung Easy Printer Manager
Available for Windows and Mac OS users only.
For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager .
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
The screenshot may differ depending on operating system you are using.
1
Printer list The Printer list displays printers installed on your computer
and network printers added by network discovery (Windows
only).
1
5
6
4
3
2
7
Using Samsung Easy Printer Manager
163
4. Useful Management Tools
Select the Help menu or click the button from the window and click on
any option you want to know about.
2
Advanced
Setting
The advanced user interface is intended to be used by the person
responsible for managing the network and machines.
Some menus may not appear in the display depending
on options or models. If so, it is not applicable to your
machine.
Device Settings:
You can configure various machine settings
such as machine setup, paper, layout, emulation, network, and
print information.
If you connect your machine to a network, the SyncThru™
Web Service icon is enabled.
Scan to PC Settings:
This menu includes settings to create or
delete scan to PC profiles.
-
Scan Activation:
Determines whether or not scanning is
enabled on the device.
-
Basic
tab
:
Contains settings related general scan and
device
settings.
Alert Settings
(Windows only)
:
This menu includes settings
related to error alerting.
-
Printer Alert:
Provides settings related to when alerts will
be received.
-
Email Alert:
Provides options relating to receiving alerts
via email.
-
Alert History:
Provides a history of device and toner
related alerts.
3
Application
information
Includes links for changing to the refresh, preference setting,
help, and about.
4
Printer
information
This area gives you general information about your machine. You
can check information, such as the machine’s model name, IP
address (or Port name), and machine status.
This button opens the
Troubleshooting Guide
when an
error occurs. You can directly open the troubleshooting
section in the user’s guide.
5
Quick links
Displays
Quick links
to machine specific functions. This section
also includes links to applications in the advanced settings.
If you connect your machine to a network, the SyncThru™
Web Service icon is enabled.
6
Contents
area
Displays information about the selected machine, remaining
toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.
7
Order
supplies
Click on the
Order
button from the supply ordering window. You
can order replacement toner cartridge(s) from online.
164
4. Useful Management Tools
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 71).
Available for Windows OS users only.
6
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might
occur in the future. For example, it might be in
toner low status, which may lead to toner empty
status.
Error The machine has at least one error.
1
3
2
7
456
Using Samsung Printer Status
165
4. Useful Management Tools
1
Device
Information
You can see the device status , current printer model
name, connected port name in this area.
2
User’s Guide You can view the online User’s Guide.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
Supplies
Information
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
4
Option You can set printing job alert related settings.
5
Order Supplies You can order replacement toner cartridge(s) from
online.
6
Cancel Print
or
Close
Cancel Print : If print job is waiting in the print
queue or printer, cancel all user's print jobs in the
print queue or the printer.
Close : Depending on the status of the machine or
the supported functions, the Close button may
appear to close the status window.
7Toner/Paper
Information
This button areas for paper and toner info will be
available based on the device.
166
4. Useful Management Tools
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
7
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience () tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
The screenshot may differ depending on the model you are using.
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
126
3
4
5
Using Samsung Printer Experience
167
4. Useful Management Tools
8
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Adding a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Add Printer
3 Select the printer you want to add.
You can see the added printer.
If you see mark, you can also click mark to add printers.
2User’s Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
Order Supplies Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
4Visit Samsung Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
5
Printer Settings You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
6
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
This section is for the users with multi-functional printers.
Using Samsung Printer Experience
168
4. Useful Management Tools
Deleting a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Remove Printer
3 Select the printer you want to delete.
4 Click Yes.
You can see that the deleted printer is removed from the screen.
9
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1Open the document to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Select the printer settings, such as the number of copies and orientation.
5 Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
You can also cancel the current job by pressing (Cancel or Stop/Clear)
button on the control panel.
Using Samsung Printer Experience
169
4. Useful Management Tools
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1Open the document you want to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Click More settings.
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Using Samsung Printer Experience
170
4. Useful Management Tools
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that these features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
Using Samsung Printer Experience
171
4. Useful Management Tools
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1Select the content you want to print from other application.
2 From the Charms, select Share > Samsung Printer Experience .
3 Select the printer settings, such as the number of copies and orientation.
4 Click the Print button to start the print job.
5. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems 173
Power and cable connecting problems 174
Printing problems 175
Printing quality problems 179
Operating system problems 187
173
5. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. Check the maximum paper capacity of the tray.
Make sure that you are using the correct type of paper.
Remove paper from the tray and flex or fan the paper.
Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. Remove any obstructions from inside the machine.
Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
manually in the tray.
An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
There may be debris inside the machine. Open the top cover and remove any debris.
174
5. Troubleshooting
Power and cable connecting problems
Reboot the power. If the problem persists, please call for service.
Condition Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
1 Connect the machine to the electricity supply first.
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
1
2
175
5. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power. Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
The top cover is not closed. Close the top cover.
Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 59).
No paper is loaded. Load paper (see"Loading paper in the tray" on page 28).
The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 48).
Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 48).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
Printing problems
176
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening Printing Preferences" on page 36).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 38).
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening Printing Preferences" on
page 36). See the printer driver help screen (see "Using help" on page 38).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening Printing Preferences" on
page 36).
Condition Possible cause Suggested solutions
Printing problems
177
5. Troubleshooting
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
See "Redistributing toner" on page 46.
See "Replacing the toner cartridge" on page 48.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Condition Possible cause Suggested solutions
Printing problems
178
5. Troubleshooting
Before printing, the
machine emits vapor near
the output tray.
Using damp/wet paper can cause vapor [white
smoke] during printing.
This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening Printing Preferences" on page 36).
The printed billing paper
is curled.
The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening Printing Preferences" on page 36).
Condition Possible cause Suggested solutions
179
5. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested Solutions
Light or faded print If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 48).
If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 17).
The paper may not meet paper specifications; for example, the paper may be too moist or rough.
If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 54).
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
54). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening Printing Preferences" on page 36).
Printing quality problems
180
5. Troubleshooting
Toner specks The paper may not meet specifications; for example, the paper may be too moist or rough.
The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54).
The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 54).
Dropouts If faded areas, generally rounded, occur randomly on the page:
A single sheet of paper may be defective. Try reprinting the job.
The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
"Opening Printing Preferences" on page 36).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54).
The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 54).
If these steps do not correct the problem, contact a service representative.
Condition Suggested Solutions
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbC
AaBbC
AaBbC
AaBbC
AaBbC
Printing quality problems
181
5. Troubleshooting
Vertical lines If black vertical streaks appear on the page:
The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install
a new one (see "Replacing the imaging unit" on page 52).
If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
54). If these steps do not correct the problem, contact a service representative.
Black background If the amount of background shading becomes unacceptable:
Change to a lighter weight paper.
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 52).
Thoroughly redistribute the toner (see "Redistributing toner" on page 46).
Toner smear Clean the inside of the machine (see "Replacing the toner cartridge" on page 48).
Check the paper type and quality.
Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 52).
Condition Suggested Solutions
Printing quality problems
182
5. Troubleshooting
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 52).
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening Printing Preferences" on page 36). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 46).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening Printing Preferences" on page 36).
Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
Condition Suggested Solutions
A
Printing quality problems
183
5. Troubleshooting
Misformed characters If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew Ensure that the paper is loaded properly.
Check the paper type and quality.
Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave Ensure that the paper is loaded properly.
Check the paper type and quality. Both high temperature and humidity can cause paper curl.
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested Solutions
Printing quality problems
184
5. Troubleshooting
Wrinkles or creases Ensure that the paper is loaded properly.
Check the paper type and quality.
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 54).
Solid color or black pages The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 52).
The machine may require repairing. Contact a service representative.
Condition Suggested Solutions
A
Printing quality problems
185
5. Troubleshooting
Loose toner Clean the inside of the machine (see "Cleaning the machine" on page 54).
Check the paper type and quality.
Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 52).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition Suggested Solutions
A
Printing quality problems
186
5. Troubleshooting
Curl If the printed paper is curled or paper does not feed into the machine:
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening Printing Preferences" on page 36).
An unknown image
repetitively appears on a few
sheets
Loose toner
Light print or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
"Altitude adjustment" on page 138).
Condition Suggested Solutions
187
5. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Operating system problems
188
5. Troubleshooting
2
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
Condition Suggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
189
5. Troubleshooting
3
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
Condition Suggested solutions
Unchecking the collate option
in the Print Dialog does not
work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Printing produces divided
images.
This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
190
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region Customer Care Center WebSite
ALGERIA 021 36 11 00 www.samsung.com/
n_africa/support
ARGENTINE 0800-555-SAMSUNG
(0800-555-7267)
www.samsung.com/
ar/support
ARMENIA 0-800-05-555 www.samsung.com/
support
AUSTRALIA 1300 362 603 www.samsung.com/
au/support
AUSTRIA
0800-SAMSUNG (0800-7267864)
[Only for Premium HA] 0800-
366661
[Only for Dealers] 0810-112233
www.samsung.com/
at/support
AZERBAIJAN 0-88-555-55-55 www.samsung.com/
support
BAHRAIN
8000-GSAM (8000-4726) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
BELARUS 810-800-500-55-500 www.samsung.com/
support
BANGLADESH 09612300300 www.samsung.com/
in/support
BELGIUM
02-201-24-18 www.samsung.com/
be/support (Dutch)
www.samsung.com/
be_fr/support (French)
BOLIVIA 800-10-7260
[HHP] 4828210
www.samsung.com/
cl/support
BOSNIA 055 233 999 www.samsung.com/
support
BOTSWANA 8007260000 www.samsung.com/
support
BRAZIL
0800-124-421 (Demais cidades e
regiões)
4004-0000 (Capitais e grandes
centros)
www.samsung.com/
br/support
BULGARIA 800 111 31 , Безплатна
телефонна линия
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bg/support
BURUNDI 200 www.samsung.com/
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CANADA
1-800-SAMSUNG (726-7864) www.samsung.com/
ca/support(English)
www.samsung.com/
ca_fr/support (French)
CHILE 800-SAMSUNG (726-7864)
[HHP] 02-24828200
www.samsung.com/
cl/support
CHINA 400-810-5858 www.samsung.com/
cn/support
COLOMBIA
Bogotá 600 12 72
Gratis desde cualquier parte del
país 01 8000 112 112 ó desde su
celular #SAM(726)
www.samsung.com/
co/support
COSTA RICA
0-800-507-7267
00-800-1-SAMSUNG (726-7864)
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
CROATIA 072 726 786 www.samsung.com/
hr/support
Cote D’ Ivoire 8000 0077 www.samsung.com/
africa_fr/support
Country/Region Customer Care Center WebSite
CYPRUS 8009 4000 only from landline, toll
free
www.samsung.com/
gr/support
CZECH 800-SAMSUNG (800-726786) www.samsung.com/
cz/support
DENMARK 70 70 19 70 www.samsung.com/
dk/support
DOMINICAN
REPUBLIC
1-800-751-2676 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
DRC 499999 www.samsung.com/
support
ECUADOR
1-800-10-7267
1-800-SAMSUNG (72-6786)
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/
support(English)
EGYPT 08000-7267864
16580
www.samsung.com/
eg/support
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Contact SAMSUNG worldwide
EIRE 0818 717100 www.samsung.com/
ie/support
EL SALVADOR
800-6225
800-0726-7864
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
ESTONIA 800-7267 www.samsung.com/
ee/support
FINLAND 030-6227 515 www.samsung.com/fi/
support
FRANCE 01 48 63 00 00 www.samsung.com/
fr/support
GERMANY
0180 6 SAMSUNG bzw.
0180 6 7267864*
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864* (*0,20 €/Anruf
aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf)
www.samsung.com/
de/support
GEORGIA 0-800-555-555 www.samsung.com/
support
Country/Region Customer Care Center WebSite
GHANA 0800-10077
0302-200077
www.samsung.com/
africa_en/support
GREECE
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
www.samsung.com/
gr/support
GUATEMALA
1-800-299-0013
1-800-299-0033
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
HONDURAS
800-2791-9267
800-2791-9111
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
HONG KONG
(852) 3698 4698 www.samsung.com/
hk/support (Chinese)
www.samsung.com/
hk_en/support
(English)
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HUNGARY 0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
www.samsung.com/
hu/support
INDIA 1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
www.samsung.com/
in/support
INDONESIA 021-56997777
08001128888
www.samsung.com/
id/support
IRAN 021-8255 [CE]
021-42132 [HHP]
www.samsung.com/
iran/support
ITALIA
800-SAMSUNG (800.7267864)
[HHP] 800.Msamsung
(800.67267864)
www.samsung.com/
it/support
JAMAICA
1-800-234-7267
1-800-SAMSUNG (726-7864)
www.samsung.com/
latin_en/support
(English)
JAPAN 0120-363-905 www.samsung.com/
jp/support
JORDAN
0800-22273
06 5777444
www.samsung.com/
levant/support
(English)
KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799,
VIP care 7700)
www.samsung.com/
support
Country/Region Customer Care Center WebSite
KENYA 0800 545 545 www.samsung.com/
support
KUWAIT
183-CALL (183-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
KYRGYZSTAN 00-800-500-55-500 www.samsung.com/
kz_ru/support
LATVIA 8000-7267 www.samsung.com/
lv/support
LITHUANIA 8-800-77777 www.samsung.com/
lt/support
LUXEMBURG 261 03 710 www.samsung.com/
support
MACAU 0800 333 www.samsung.com/
support
MACEDONIA 023 207 777
MALAYSIA
1800-88-9999
603-77137477 (Overseas
contact)
www.samsung.com/
my/support
MAURITIUS 23052574020 www.samsung.com/
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MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/
mx/support
MOLDOVA 0-800-614-40 www.samsung.com/
support
MONGOLIA +7-495-363-17-00 www.samsung.com/
support
MONTENEGRO 020 405 888 www.samsung.com/
support
MOROCCO 080 100 2255 www.samsung.com/
n_africa/support
MOZAMBIQUE 847267864 / 827267864 www.samsung.com/
support
MYANMAR +95-01-2399-888 www.samsung.com/
support
NAMIBIA 08 197 267864 www.samsung.com/
support
NIGERIA 0800-726-7864 www.samsung.com/
africa_en/support
NETHERLANDS 0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)
www.samsung.com/
nl/support
NEW ZEALAND 0800 726 786 www.samsung.com/
nz/support
Country/Region Customer Care Center WebSite
NICARAGUA
001-800-5077267 www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/support
(English)
NORWAY 815 56480 www.samsung.com/
no/support
OMAN
800-SAMSUNG (800 - 726 7864) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
PAKISTAN 0800-Samsung (72678) www.samsung.com/
pk/support
PANAMA
800-7267
800-0101
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
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PARAGUAY
009-800-542-0001 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
PERU 0800-777-08 www.samsung.com/
pe/support
PHILIPPINES
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline
and Mobile]
02-4222111 [Other landline]
www.samsung.com/
ph/support
POLAND
801-172-678* lub +48 22 607-93-
33 *
[HHP] 801-672-678* lub +48 22
607-93-33*
* (koszt połączenia według taryfy
operatora)
www.samsung.com/
pl/support
PORTUGAL 808 20 7267 www.samsung.com/
pt/support
Country/Region Customer Care Center WebSite
PUERTO RICO
1-800-682-3180 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
QATAR
800-CALL (800-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
REUNION 262508869 www.samsung.com/
support
RWANDA 9999 www.samsung.com/
support
ROMANIA
08008 726 78 64 (08008
SAMSUNG )
Apel GRATUIT
www.samsung.com/
ro/support
RUSSIA 8-800-555-55-55 (VIP care 8-800-
555-55-88)
www.samsung.com/
ru/support
SAUDI ARABIA
8002474357 www.samsung.com/
sa/support
www.samsung.com/
sa_en/support
(English)/
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SENEGAL 800-00-0077 www.samsung.com/
africa_fr/support
SERBIA 011 321 6899 www.samsung.com/
rs/support
SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/
sg/support
SLOVENIA 080 697 267 (brezplačna številka)
090 726 786 (0,39 EUR/min)
www.samsung.com/
rs/si
SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com/
sk/support
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198
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
199
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
200
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Glossary
201
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
202
Glossary
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shades of gray that represents light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a
non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
203
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
Glossary
204
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
205
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
206
Glossary
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, labels, and transparencies which can be used in a printer,
a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
207
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by a combination
of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary
208
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
209
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.
210
Index
Index
A
AirPrint 130
C
cleaning
inside 54
outside 54
cleaning a machine 54
control panel 20
convention 10
E
eco printing 38
F
favorites settings, for printing 37
features 4
print media feature 68
front view 18
G
general icons 10
glossary 198
google cloud printing 134
J
jam
clearing paper 59
tips for avoiding paper jams 58
L
LED
machine status 63
Linux
common Linux problems 189
driver installation for network connected
102
driver installation for USB cable connected
92
driver reinstallation for USB cable connected
93
printer properties 150
printing 149
using SetIP 97
loading
paper in the tray1 28
special media 32
M
Mac
common Mac problems 188
driver installation for network connected
102
driver installation for USB cable connected
90
driver reinstallation for USB cable connected
91
printing 147
system requirements 72
using SetIP 97
maintenance parts 43
manual feeder/multi-purpose tray
using special media 32
Mopria 128
N
network
driver installation
Linux 102
Mac 102
Windows 99
installing environment 73
Index
211
Index
introducing network programs 95
IPv6 configuration 104
SetIP program 96, 97, 116
wired network setup 96
wireless network setup 107
n-up printing
Mac 147
O
overlay printing
create 145
delete 146
print 146
P
placing a machine
adjusting the altitude 138
print
mobile OS 124
mobile print 124
print media
card stock 33
labels 33
output support 68
preprinted paper 34
special media 32
printer preferences
Linux 150
printer status
general information 164
Printing 35
printing
changing the default print settings 139
Linux 149
Mac 147
multiple pages on one sheet of paper
Mac 147
printing a document
Windows 35
printing on both sides of paper
Mac 148
printing to a file 140
setting as a default machine 139
special printer features 141
printing a document
Linux 149
Mac 147
printing feature 139
problem
operating system problems 187
problems
paper feeding problems 173
power problems 174
printing problems 175
printing quality problems 179
R
rear view 19
regulatiory information 74
S
safety
information 11
symbols 11
samsung cloud printing 132
samsung printer experience 166
Samsung Printer Status 164
service contact numbers 190
SetIP program 96, 116
special print features 137
specifications 66
print media 68
Index
212
Index
stop button 21
supplies
available supplies 42
estimated toner cartridge life 45
ordering 42
replacing toner cartridge 48
SyncThru Web Service
general information 159
T
toner cartridge
estimated life 45
handling instructions 45
non-Samsung and refilled 45
redistributing toner 46
replacing the cartridge 48
storing 44
tray
adjusting the width and length 27
changing the tray size 27
U
understanding the status LED 62
Unix
system requirements 72
USB cable
driver installation 23, 25, 90, 92
driver reinstallation 91, 93
using help 38, 148
W
watermark
create 144
delete 144
edit 144
Windows
common Windows problems 187
driver installation for network connected 99
driver installation for USB cable connected
23, 25
system requirements 71
using SetIP 96, 116
wireless
WPS
disconnecting 109
PBC mode 109
wireless network
network cable 116

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