Samsung Electronics Co SMJ727P Multi-band GSM/EDGE/UMTS/CDMA/LTE Phone with Bluetooth, WLAN and ANT+ User Manual 1

Samsung Electronics Co Ltd Multi-band GSM/EDGE/UMTS/CDMA/LTE Phone with Bluetooth, WLAN and ANT+ Users Manual 1

Contents

Users Manual 1

DRAFT
FOR INTERNAL USE ONLY
[UG template version 16a]
[sprint_samsung_J727P_ug_en_010517_R0]
This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of the company.
Distributing the document outside of the company could result in legal exposure to the company if the preliminary,
unverified information in the draft turns out to be inaccurate.
J7
User Guide
DRAFT
FOR INTERNAL USE ONLY
TOC i
Table of Contents
Getting Started .............................................................................................................................................. 1
Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Get Support from Sprint Zone ....................................................................................................... 3
Set Up Your Phone ............................................................................................................................... 4
Parts and Functions ...................................................................................................................... 4
Battery Use ................................................................................................................................... 6
Insert the Battery ................................................................................................................... 6
Remove the Battery .............................................................................................................. 8
Charge the Battery ................................................................................................................ 9
Turn Your Phone On and Off ...................................................................................................... 10
Use the Touchscreen .................................................................................................................. 11
Activate Your Phone ................................................................................................................... 14
Complete the Setup Screens ...................................................................................................... 15
Basic Operations ................................................................................................................................. 17
Basics .......................................................................................................................................... 17
Home Screen and Applications (Apps) List ........................................................................ 17
Phone Settings Menu.......................................................................................................... 18
Portrait and Landscape Screen Orientation ....................................................................... 18
Capture Screenshots .......................................................................................................... 19
Applications ................................................................................................................................. 19
Launch Applications ............................................................................................................ 19
Apps List ............................................................................................................................. 20
Phone Number ............................................................................................................................ 23
Airplane Mode ............................................................................................................................. 24
Enter Text .................................................................................................................................... 24
Samsung Keyboard ............................................................................................................ 24
Google Voice Typing........................................................................................................... 26
Tips for Editing Text ............................................................................................................ 26
Google Account .......................................................................................................................... 27
Create a Google Account ................................................................................................... 27
Sign In to Your Google Account ......................................................................................... 28
DRAFT
FOR INTERNAL USE ONLY
TOC ii
Factory Reset Protection .................................................................................................... 29
Google Play Store ....................................................................................................................... 30
Find and Install an App ....................................................................................................... 30
Request a Refund for a Paid App ....................................................................................... 31
Update an App .................................................................................................................... 31
Uninstall an App .................................................................................................................. 32
Get Help with Google Play .................................................................................................. 33
Lock and Unlock Your Screen .................................................................................................... 34
Update Your Phone .................................................................................................................... 34
Update Your Phone Software ............................................................................................. 34
Your Phone's Home Screen ................................................................................................................ 37
Home Screen Basics .................................................................................................................. 37
Home Screen Layout .......................................................................................................... 37
Extended Home Screens .................................................................................................... 38
Status Bar and Notification Panel ............................................................................................... 39
Status Bar ........................................................................................................................... 39
Notification Panel ................................................................................................................ 41
Customize the Home Screen ...................................................................................................... 45
Change the Wallpaper ........................................................................................................ 45
Add Shortcuts to the Home Screen .................................................................................... 46
Add Widgets to the Home Screen ...................................................................................... 46
Add Folders to the Home Screen ....................................................................................... 47
Making Connections .................................................................................................................................... 48
Phone Calls and Voicemail ................................................................................................................. 49
Place and Answer Calls .............................................................................................................. 49
Call Using the Phone Dialer ................................................................................................ 49
Call Emergency Numbers ................................................................................................... 50
Answer Phone Calls ............................................................................................................ 51
In-Call Screen Layout and Operations................................................................................ 54
Place a Call from Contacts ................................................................................................. 55
Call from Call Log ............................................................................................................... 56
Voicemail ..................................................................................................................................... 57
Voicemail Setup .................................................................................................................. 57
Visual Voicemail .......................................................................................................................... 58
Review Visual Voicemail ..................................................................................................... 59
DRAFT
FOR INTERNAL USE ONLY
TOC iii
Visual Voicemail Options .................................................................................................... 60
Configure Visual Voicemail Settings ................................................................................... 62
Optional Calling Services ............................................................................................................ 64
Wi-Fi Calling ........................................................................................................................ 64
Caller ID Blocking ............................................................................................................... 65
Call Waiting ......................................................................................................................... 66
Conference Calling ............................................................................................................. 67
Call Forwarding ................................................................................................................... 68
Call Settings ................................................................................................................................ 69
Contacts .............................................................................................................................................. 72
Add a Contact ............................................................................................................................. 72
View Contacts ............................................................................................................................. 75
Contacts Screen Layout .............................................................................................................. 76
Edit a Contact.............................................................................................................................. 76
Delete a Contact ......................................................................................................................... 78
Favorites ..................................................................................................................................... 79
Groups ........................................................................................................................................ 80
Share a Contact .......................................................................................................................... 82
Profile Sharing .................................................................................................................... 84
Import Contacts ........................................................................................................................... 85
Back Up Contacts ....................................................................................................................... 86
Contacts Settings ........................................................................................................................ 87
Messaging ........................................................................................................................................... 88
Text and Multimedia Messaging ................................................................................................. 88
Send a Text Message ......................................................................................................... 88
Send a Multimedia Message (MMS) ................................................................................... 89
Save and Resume a Draft Message ................................................................................... 91
New Messages Notification ................................................................................................ 92
Manage Message Conversations ....................................................................................... 92
Messages Settings .............................................................................................................. 94
Gmail ........................................................................................................................................... 95
Create and Send a Gmail Message .................................................................................... 96
Open Gmail Messages ....................................................................................................... 97
Use Gmail Labels ................................................................................................................ 98
Archive Gmail Threads ....................................................................................................... 99
DRAFT
FOR INTERNAL USE ONLY
TOC iv
Mute Gmail Threads ........................................................................................................... 99
Delete Gmail Threads ....................................................................................................... 100
Search Gmail Messages ................................................................................................... 100
Report Spam Gmail Messages ......................................................................................... 100
Add Another Google (Gmail) Account .............................................................................. 100
Switching Between Gmail Accounts ................................................................................. 101
Gmail Settings ................................................................................................................... 102
Email ......................................................................................................................................... 103
Set Up an Email Account .................................................................................................. 103
Add an Email Account....................................................................................................... 103
Add an Exchange ActiveSync Account ............................................................................. 105
Create and Send an Email Message ................................................................................ 106
Open Email Messages ...................................................................................................... 107
Delete an Email Account .................................................................................................. 108
Manage Your Email Inbox ................................................................................................ 108
Exchange ActiveSync Email Features .............................................................................. 110
Email Settings ................................................................................................................... 111
Internet and Social Networking ......................................................................................................... 114
Data Services General Information (4G LTE and 3G Networks) .............................................. 114
4G LTE .............................................................................................................................. 114
Your User Name ............................................................................................................... 115
Data Connection Status and Indicators ............................................................................ 116
Browser ..................................................................................................................................... 117
Use the Browser ............................................................................................................... 117
Add a Bookmark ............................................................................................................... 118
View Browser History ........................................................................................................ 119
Open New Browser Tabs .................................................................................................. 120
Browser Settings ............................................................................................................... 121
Chrome Browser ....................................................................................................................... 122
Google Messenger .................................................................................................................... 122
Facebook .................................................................................................................................. 123
Instagram .................................................................................................................................. 123
Messenger ................................................................................................................................ 123
Global Services ................................................................................................................................. 124
Activate Sprint Worldwide Service on Your Account ................................................................ 124
DRAFT
FOR INTERNAL USE ONLY
TOC v
Your Phone’s SIM Card for International GSM Roaming ......................................................... 124
Enable Global Roaming Mode .................................................................................................. 125
Set the Communications Method for Global Use ...................................................................... 126
Select a Carrier ......................................................................................................................... 126
Make and Receive Worldwide Calls ......................................................................................... 126
Sprint International Voicemail Service ...................................................................................... 127
Set Up Your Voicemail Access Number for International Use.......................................... 127
Access Your Voicemail Internationally .............................................................................. 128
International Data Roaming ...................................................................................................... 128
Access Email and Data Services Internationally .............................................................. 129
Contact Sprint for Assistance with International Service .......................................................... 129
Connectivity ....................................................................................................................................... 131
Transfer Files between Your Phone and a Computer .............................................................. 131
Wi-Fi .......................................................................................................................................... 133
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 133
Wi-Fi Settings .................................................................................................................... 134
Disconnect Wi-Fi ............................................................................................................... 134
Wi-Fi Direct ....................................................................................................................... 135
Bluetooth ................................................................................................................................... 135
Bluetooth Information ........................................................................................................ 136
Enable the Bluetooth Feature ........................................................................................... 136
Pair Bluetooth Devices...................................................................................................... 137
Connect to a Paired Bluetooth Device .............................................................................. 138
Send Information Using Bluetooth .................................................................................... 139
Receive Information Using Bluetooth ............................................................................... 140
Hotspot ...................................................................................................................................... 141
Tethering ................................................................................................................................... 142
Apps and Entertainment ............................................................................................................................ 143
Camera and Video ............................................................................................................................ 144
Camera Overview ..................................................................................................................... 144
Take Pictures and Record Videos ............................................................................................ 145
Take a Picture ................................................................................................................... 145
Record Videos .................................................................................................................. 146
Shooting Mode .................................................................................................................. 147
View Pictures and Videos Using Gallery .................................................................................. 147
DRAFT
FOR INTERNAL USE ONLY
TOC vi
Edit Pictures .............................................................................................................................. 149
Rotate a Picture ................................................................................................................ 149
Edit Tools .......................................................................................................................... 150
Share Pictures and Videos ....................................................................................................... 151
Send Pictures or Videos by Email or Gmail ...................................................................... 151
Camera Settings ....................................................................................................................... 152
Switch Cameras ................................................................................................................ 152
Set Camera Functions ...................................................................................................... 152
Productivity ........................................................................................................................................ 154
1Weather ................................................................................................................................... 154
AAA ........................................................................................................................................... 154
Calculator .................................................................................................................................. 154
Calendar .................................................................................................................................... 155
Add an Event to the Calendar ........................................................................................... 155
View Calendar Events....................................................................................................... 156
Sync Calendars ................................................................................................................. 157
Synchronize an Exchange ActiveSync Calendar ............................................................. 158
Calendar Settings ............................................................................................................. 158
Caller ID .................................................................................................................................... 159
Clock ......................................................................................................................................... 159
Set Alarms ........................................................................................................................ 159
Additional Clock Features ................................................................................................. 160
Drive .......................................................................................................................................... 161
Google Duo ............................................................................................................................... 161
Google Maps ............................................................................................................................. 161
Google Search .......................................................................................................................... 163
Lookout ..................................................................................................................................... 163
My Files ..................................................................................................................................... 163
Photos ....................................................................................................................................... 164
Samsung Notes ........................................................................................................................ 164
Sprint Family Locator ................................................................................................................ 166
Tech Expert ............................................................................................................................... 166
Uber .......................................................................................................................................... 166
Entertainment and Activities ............................................................................................................. 167
Amazon ..................................................................................................................................... 167
DRAFT
FOR INTERNAL USE ONLY
TOC vii
Amazon Kindle .......................................................................................................................... 167
Amazon Music .......................................................................................................................... 167
Amazon Photos ......................................................................................................................... 167
Amazon Video ........................................................................................................................... 167
App Spotlight ............................................................................................................................. 167
DraftKings ................................................................................................................................. 167
Galaxy Apps .............................................................................................................................. 168
Gallery ....................................................................................................................................... 168
Google Play Music App ............................................................................................................. 169
Play Music with Google Play ............................................................................................ 169
Google Play Music Screen Layout .................................................................................... 171
Create Playlists in Google Play Music .............................................................................. 172
Loot ........................................................................................................................................... 173
NextRadio ................................................................................................................................. 173
Playphone ................................................................................................................................. 173
Samsung+ ................................................................................................................................. 174
Sprint Fun & Games ................................................................................................................. 174
Sprint Music Plus ...................................................................................................................... 174
Sprint TV & Movies ................................................................................................................... 175
Sprint Zone................................................................................................................................ 176
Texture ...................................................................................................................................... 176
YouTube .................................................................................................................................... 176
Settings ..................................................................................................................................................... 178
Connections Settings ........................................................................................................................ 179
Basic Settings ........................................................................................................................... 179
Wi-Fi Settings Menu .................................................................................................................. 181
Bluetooth Settings ..................................................................................................................... 184
Data Usage Settings ................................................................................................................. 186
Airplane Mode ........................................................................................................................... 187
Mobile Networks Settings ......................................................................................................... 188
Location Settings ...................................................................................................................... 189
More Connection Settings ......................................................................................................... 191
Nearby Device Scanning .................................................................................................. 192
Printing .............................................................................................................................. 193
Virtual Private Networks (VPN) ......................................................................................... 194
DRAFT
FOR INTERNAL USE ONLY
TOC viii
Wi-Fi Calling Settings ................................................................................................................ 198
Hotspot and Tethering Settings ................................................................................................ 199
Hotspot Settings ................................................................................................................ 199
Tethering Settings ............................................................................................................. 200
Device Settings ................................................................................................................................. 201
Sounds and Vibration Settings.................................................................................................. 201
Sound Mode ...................................................................................................................... 203
Vibrate While Ringing ....................................................................................................... 204
Volume .............................................................................................................................. 204
Ringtones and Sounds...................................................................................................... 205
Vibration Pattern ............................................................................................................... 207
Notification Sounds ........................................................................................................... 207
Do Not Disturb .................................................................................................................. 208
System Sounds ................................................................................................................. 211
Key-tap Feedback ............................................................................................................. 212
Sound Quality and Effects ................................................................................................ 213
Notifications Settings ................................................................................................................ 214
Display Settings ........................................................................................................................ 214
Brightness ......................................................................................................................... 216
Font Size and Style ........................................................................................................... 216
Easy Mode ........................................................................................................................ 217
Icon Frames ...................................................................................................................... 218
Status Bar ......................................................................................................................... 219
Screen Timeout ................................................................................................................. 220
Screen Saver .................................................................................................................... 220
Advanced Features Settings ..................................................................................................... 221
One-Handed Operation..................................................................................................... 221
Other Advanced Features Settings ................................................................................... 222
Applications Settings ................................................................................................................. 223
Applications Overview....................................................................................................... 224
Default Applications .......................................................................................................... 226
App Permission Settings ................................................................................................... 227
Personal Settings .............................................................................................................................. 228
Wallpapers and Themes Settings ............................................................................................. 228
Wallpaper .......................................................................................................................... 228
DRAFT
FOR INTERNAL USE ONLY
TOC ix
Themes ............................................................................................................................. 229
Icons.................................................................................................................................. 230
Lock Screen and Security Settings ........................................................................................... 230
Screen Lock ...................................................................................................................... 232
Unknown Sources ............................................................................................................. 235
Secure Folder ................................................................................................................... 235
Secure Startup .................................................................................................................. 235
Encrypt SD Card ............................................................................................................... 235
Other Security Settings ..................................................................................................... 235
Accounts Settings ..................................................................................................................... 237
Accounts ........................................................................................................................... 238
Backup .............................................................................................................................. 239
Google Settings ........................................................................................................................ 242
Accessibility Settings ................................................................................................................ 242
Vision Accessibility Settings ............................................................................................. 243
Hearing Accessibility Settings ........................................................................................... 244
Dexterity and Interaction Settings ..................................................................................... 245
Configure Other Accessibility Settings .............................................................................. 246
System Settings ................................................................................................................................ 247
General Management Settings ................................................................................................. 247
Language and Input Settings ............................................................................................ 247
Date and Time Settings .................................................................................................... 249
Reset ................................................................................................................................. 250
Factory Data Reset ........................................................................................................... 252
Device Maintenance Settings ................................................................................................... 253
Optimize Now .................................................................................................................... 254
Battery Settings ................................................................................................................. 255
Storage Settings ............................................................................................................... 256
microSD Card Settings ..................................................................................................... 258
RAM .................................................................................................................................. 263
System Update ......................................................................................................................... 264
About Device ............................................................................................................................. 265
Getting Help .............................................................................................................................................. 267
For Assistance .................................................................................................................................. 268
Troubleshooting ........................................................................................................................ 268
DRAFT
FOR INTERNAL USE ONLY
TOC x
Sprint Account Information and Help ........................................................................................ 269
Sprint Account Passwords ................................................................................................ 269
Manage Your Account ...................................................................................................... 270
Sprint Support Services .................................................................................................... 271
Legal Information ...................................................................................................................... 272
Opt-Out Information .......................................................................................................... 272
Health & Safety and Warranty .......................................................................................... 272
Copyright Information ................................................................................................................ 273
Intellectual Property .......................................................................................................... 273
Open Source Software...................................................................................................... 273
Disclaimer of Warranties; Exclusion of Liability ................................................................ 273
Samsung Electronics America, Inc. .................................................................................. 274
Do you have questions about your Samsung Mobile Device? ......................................... 274
Index .......................................................................................................................................................... 275
DRAFT
FOR INTERNAL USE ONLY
1
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
DRAFT
FOR INTERNAL USE ONLY
Introduction 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy J7. The following topics explain how best to use this
guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™,
microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.”
DRAFT
FOR INTERNAL USE ONLY
Introduction 3
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 4
Set Up Your Phone
The following topics give you all the information you need to set up your Samsung phone and wireless
service the first time.
Parts and Functions
This topic illustrates your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Part
Earpiece
Proximity sensors
Power/Lock key
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 5
Part
Back key
Home key
Recent apps key
Touchscreen
Volume key
Front camera
Back View
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 6
Part
Microphone
Flash
Rear camera
USB charger/accessory port
Headset jack
Speaker
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Lift gently in the direction shown.
Caution: When removing the back cover, use the slot next to the Volume key to gently lift the cover off.
Pulling on the Speaker (located next to Power button) may cause damage.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 7
Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during
removal or installation of an internal component can cause the material to break.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 8
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 9
Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and
USB cable) is included with the device, for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Charge Using the AC Adapter (Charging Head)
It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device.
This charger provides faster charging only when connected to devices that support Adaptive
Fast Charging.
1. Insert the USB cable into the USB charger/accessory port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard
outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when
charging is complete.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 10
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off > Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 11
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive
stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the
tempered glass surface and void the warranty.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 12
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 13
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Samsung Keyboard for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the
status bar to display the notification panel, and tap Portrait to enable Auto rotate. The icon changes
to Auto rotate when it is enabled.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 14
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Configuring Service screen,
which may be followed by a PRL Update screen and a Firmware Update screen. Follow the
prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 15
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key
cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it
and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi® network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Configuring Service – Automatically connect to the network and set up voice and data
services.
• Your phone may restart.
Google (Add your account) – Tap Enter your email and complete the steps to sign in to
your current Google Account, or tap Or create a new account to set up a new Google
Account. Tap Skip to skip Google setup. The following options may apply depending on your
selection:
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on.
Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. See Factory Reset Protection for more information.
• Enter your email – Enter your Gmail™ address and password and tap Accept to agree
to the terms of service and privacy policy and sign in to your current Google Account.
• Or create a new account – Follow the instructions to sign up for a new Google Account.
There will be screens to enter your first and last names, create an email address (Gmail),
create a password, enter recovery information (including a backup email address and
DRAFT
FOR INTERNAL USE ONLY
Set Up Your Phone 16
recovery question), an option to join Google+™, and an option to enable purchases from
the Google Play™ store app. Tap Next between each screen.
• Set up payment info – Select billing options for purchases made through Google Play.
Select Remind me later to skip this step.
• Get your apps & data – If you are using a Google Account you had set up on a previous
Android device, you can choose to use that device's backup information to restore
backed-up apps, data, system settings, Wi-Fi passwords, etc., from the previous device
to your new phone. Tap Set up as a new device to skip this step.
Personalize your phone – If applicable, enter your first and last name and tap Next. This
information is used by the phone to personalize certain apps.
Protect your phone – Set up a screen lock to prevent others from using the phone without
your permission.
Google services – Select your Google location and service options and then tap Next.
Samsung account – Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Customize your device – Choose to activate Secure Folder to protect your private data and
apps, and choose to get weather forecasts based on your location.
3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu
navigation, view tutorials, or just get started.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from Google Play, you must link your phone to a Google Account.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 17
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the Apps list.
1. From any screen press Home to display the home screen.
2. Tap Apps to display the Apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
■ Tap Recent Apps to view a list of recently used applications.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 18
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 19
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto rotate to turn the option off, or tap Portrait to turn the option on.
Capture Screenshots
You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of
the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the Apps list.
1. From home, tap Apps .
The Apps list opens.
2. Tap an app icon to launch the corresponding application.
The application opens.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 20
Apps List
The Apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
1Weather
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.
AAA
Plan trips and access AAA™ member services.
Amazon (Amazon
Shopping)
Shop at amazon.com™ from your device.
Amazon Kindle
Download books for reading right on your device. You must have an
account with Amazon™ to use the Kindle™ application.
Amazon Music
Purchase, download, and play music from Amazon.
Amazon Photos
Store your photos on Amazon’s cloud server.
Amazon Video
Watch Amazon Prime™ movies and videos on your phone.
App Spotlight
Discover new apps from the Google Play store.
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Caller ID
See who is calling, even if the caller is not in your contact list.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet and bring your open tabs, bookmarks and address
bar data from your computer to your mobile device. Located in the
Google folder in the Apps list.
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 21
App
Function/Service
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Microsoft® Exchange Server), and your Facebook™ friends.
DraftKings
Play daily fantasy sports against other users.
Drive
Open, view, rename, and share your Google Docs™ and files. Located in
the Google folder in the Apps list.
Duo
Make one-to-one video calls. Located in the Google folder in the Apps
list.
Email
Send and receive email from a variety of email service providers. Located
in the Samsung folder.
Facebook
Keep up with friends and family with the Facebook app. Share updates,
photos, and videos, as well as text, chat, and play games.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device. Located in
the Samsung folder.
Gallery
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Gmail
Send and receive email with Gmail, Google’s web-based email service.
Located in the Google folder in the Apps list.
Google
Search not only the Internet, but also the apps and contents of your
device. Located in the Google folder in the Apps list.
Instagram
Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends.
Internet
Browse the Internet using a full-featured browser. Located in the
Samsung folder.
Lookout
Configure and manage key security options, such as anti-virus and anti-
malware technology, a lost and stolen device locator service, an
application privacy adviser, and a backup service.
Loot
Play unlimited premium games for a low monthly fee.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 22
App
Function/Service
Maps
Find your current location and get directions and other location‑based
information. Located in the Google folder in the Apps list.
Messages
Send and receive text and multimedia messages.
Messenger
Reach out to your friends and family with Facebook Messenger™, which
works just like texting.
Messenger
You can send and receive text (SMS) and multimedia (MMS) messages
using Google Messenger™.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location. Located in the Samsung folder.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio®. Tune
in to any FM frequency in your area and listen to the radio without the
cost of streaming music.
Phone
Make and receive phone calls.
Photos
Automatically back up your photos and videos to your Google Account.
Located in the Google folder in the Apps list.
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can
stream them instantly, or download them for viewing when you are not
connected to the Internet. You can also view videos saved on your
device. Located in the Google folder in the Apps list.
Play Music
Play music and audio files on your device. Located in the Google folder in
the Apps list.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and
games in the Google Play store.
Playphone
Discover and purchase new games. Recommend games to others.
Samsung Notes
Create, edit, and manage all the notes on your phone with the Samsung
Notes app.
Samsung+
Get live help, discover new features, and unlock promotions for your
Samsung device. Located in the Samsung folder.
Secure Folder
Lock your private content and apps to enhance security. Located in the
Samsung folder.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 23
App
Function/Service
Settings
Configure settings and options on your phone.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan
instantly—from your mobile phone, tablet or computer.
Sprint Fun & Games
Download new apps and games from Sprint.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for
your phone.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on
demand entertainment on the go.
Sprint Zone
Access your Sprint account, get device information and help, find
recommended apps, and more.
Tech Expert
Get access to a US-based technical expert.
Texture
Get unlimited access to all the best digital magazine subscriptions. Read
your favorite magazines anytime, anywhere, including back issues.
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an
entirely new and modern way to travel.
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having
to listen to every voicemail message first.
Wi-Fi Calling
View and configure the Wi-Fi calling feature.
YouTube
View and upload YouTube™ videos from your device. Located in the
Google folder in the Apps list.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About device .
2. Tap Status > SIM card status.
You will see the number listed under My phone number.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 24
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
To turn on airplane mode:
1. Pull down the status bar to display the notification panel.
2. Pull it down again to display additional Quick settings, and then tap Airplane mode > Turn
on.
Your phone is now in airplane mode. You will see the airplane mode icon in the status
bar.
To turn off airplane mode:
1. Pull down the status bar to display the notification panel.
2. Pull it down again to display additional Quick settings, and then tap Airplane mode .
Your phone’s wireless connection features are now restored.
Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.
Note: Keyboard layouts and options may change depending on where you are using them. For example,
if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you
tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google
voice typing option to enter text using your voice.
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 25
Assign Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download from the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > General management > Language and input >
Default keyboard, and then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.
Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to
switch to all capitals (the key will turn blue).
Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to
switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) .
Tap Google voice typing to switch to Google voice typing to enter text by speaking. See
Google Voice Typing.
Touch and hold Options to open an options menu. Select from the following options.
• Google voice typing to switch to Google voice typing.
• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over Spacebar to switch between languages.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 26
Configure Samsung Keyboard
■ From home, tap Apps > Settings > General management > Language and input >
Samsung keyboard.
Google Voice Typing
Use Google voice typing instead of the keyboard to enter text by speaking.
To enable Google voice typing:
1. Tap Google voice typing on the Samsung keyboard.
You may need to touch and hold Options to find it.
2. Speak your text.
Note: Tap Settings > Languages to download additional languages for use with Google voice typing.
Configure Google Voice Typing
To customize Google voice typing:
1. From a Home screen, tap Apps > Settings > General management > Language
and input.
2. Tap Google voice typing for options.
For more information, see Language and Input Settings.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting.
Touch and hold text to highlight it, and then select from the following options:
● Select all: Highlights all the text in the field.
● Cut: Removes the selected text and saves it to the clipboard.
● Copy: Copies the selected text to the clipboard.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 27
● Paste: Insert the last copied or cut text into the current field.
● Share: Send the text with others using a variety of sharing methods.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps™, and the
Google Play applications. Before you are able to access Google applications, you must enter your
account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create account.
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Accounts > Add account.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 28
2. Tap Google, and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may
include:
Enter your First name and Last name.
Enter your birthday and gender.
Enter a desired Username.
Enter and confirm a password.
Add a phone number.
Read the privacy policy and terms. Tap I agree to continue.
View your Google Account credentials.
Select Google services.
Set up payment info.
You are signed in to your Google Account, and your phone will synchronize selected items
with your new account.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps > Settings > Accounts > Accounts > Add account.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 29
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail address and password, and then tap Next.
4. Complete any additional screens if prompted.
You are signed in to your Google Account.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is automatically turned
on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. For example, if your device is lost or stolen and a factory data reset is
performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to Samsung or any other
service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps > Settings .
2. Tap Accounts > Accounts > Google.
3. Select a Google Account, and then tap More options > Remove account.
4. Repeat until all configured Google Accounts have been removed from the device.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 30
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play and use them on your phone, they may require access to your
personal information (such as your location, contact data, and more) or access to certain functions or
settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, tap Get started to continue.
3. Browse through the categories, find an item you are interested in, and tap the name.
Search for an app. Tap the Google Play search field, enter the name or type of app you are
looking for, and then tap Search on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps
from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 31
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting
from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
payment method is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 32
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 33
2. Tap Menu > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 34
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern, enter the
password, or enter the PIN. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Apps > Settings > System Update > Download updates manually menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 35
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Accounts > Google.
2. Tap On/Off next to each option to enable backup.
3. Tap More options > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Accounts > Microsoft Exchange
ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More options > Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps > Messages .
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the prompts.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your optional microSD card (not included), please
unmount it from your phone prior to starting the update process. From home, tap Apps > Settings
> Device maintenance > Storage > More options > Storage settings > SD card >
Unmount.
DRAFT
FOR INTERNAL USE ONLY
Basic Operations 36
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System Update .
2. Tap Download updates manually.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap System Update Available to open the System Updates screen.
4. Tap Download and follow the prompts.
The Downloading icon ( ) appears within the status bar to indicate the phone is
downloading the necessary files.
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device > Status.
2. Locate the Software version read-only field.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 37
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Status area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 38
Item
Description
Widget
Widgets are self-contained apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.
Applications (Apps)
list
Tap to open the applications (apps) list. The Apps list key is a primary
shortcut available from all home screens.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Notification area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, application updates, and more. Pull down
the status bar to display the notification panel.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen and then
swipe the screen right or left to move from the main screen to an extended screen.
Additional screens are available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more
screens by touching and holding an empty space on a home screen, sliding the thumbnails to the
left, and then tapping Add page .
● While on an extended screen, press the Home key to return to the main home screen.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 39
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Icon
Status
Bluetooth: Bluetooth is active.
GPS: GPS is active.
Wi-Fi: Wi-Fi is active.
File download in progress: Download of a file or app is in progress.
Mute mode: Mute mode is enabled.
Vibrate mode: Vibrate mode is enabled.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 40
Icon
Status
Speakerphone: Call is using speakerphone.
Signal strength: Cellular network signal strength is displayed.
Roaming signal strength: Roaming network signal strength is displayed.
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE™ wireless network.
Airplane mode: Airplane mode is active.
Sync: Sync is active.
Battery charging: Battery is charging.
Battery full: Battery is fully charged.
Mobile hotspot: Connected as a mobile hotspot.
Main Notification Icons
Icon
Notification
Missed call: A call has been missed.
Call on hold: A call is on hold.
New voicemail: New voicemail message has been received.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New message: New text or MMS message.
New Sprint Zone message: New Sprint Zone message has arrived.
Event: A calendar event is approaching.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 41
Icon
Notification
USB: A USB connection is active.
Alarm: An alarm has been set.
Emergency alert: A new Emergency alert has arrived.
Update available: An app update is available from the Google Play store.
File upload in progress: File is being uploaded or sent.
Update successful: An app update was successful.
Keyboard in use: Keyboard is in use.
More notifications available: View additional notifications.
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Open the Notification Panel
1. Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 42
2. Drag down Expand to display additional quick settings.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 43
Item
Description
Settings
Display the Settings screen.
Quick settings
Quickly enable or disable a feature.
Expand
See all available Quick settings, adjust screen
brightness, and more.
Notifications
View details about notifications.
Clear notifications
Clear all notifications.
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick Settings list.
1. Pull down the status bar.
The notification panel opens.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 44
2. Drag down Expand to display additional quick settings.
3. Touch and hold a quick setting to edit the quick settings menu.
4. Drag buttons to arrange which options appear in the quick settings panel.
5. Tap Done when you are finished.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 45
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item, and then drag it to the desired
location.
● Deleting Widgets and Icons: From home, touch and hold an item, and then drag it to Remove
.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers and themes, Widgets, and Screen grid
settings. You also have the option to add or remove home screens.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers and themes .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpapers and themes .
2. Tap an option to select the wallpaper, and then select:
Home screen to set the background wallpaper for your home screen.
Lock screen to set the wallpaper for your phone’s lock screen.
Home and lock screens to set a wallpaper for both your home screen and your lock screen.
3. Tap Set as wallpaper.
The wallpaper is set.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 46
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on the home screen.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and
email accounts, and many others.
1. From home, touch and hold an empty space, and then tap Widgets .
The Widgets list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on the home screen.
The widget is added to the home screen.
DRAFT
FOR INTERNAL USE ONLY
Your Phone's Home Screen 47
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.
2. Type a name, and then tap Back .
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the
new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name, and then tap Back .
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap Palette and select a color, and then tap Back .
DRAFT
FOR INTERNAL USE ONLY
48
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls
and maintaining contacts, to text messages, email, Internet, and international services.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 49
Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap Keypad to display the dialer screen.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 50
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap Dial to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap End .
The call ends.
Troubleshooting
Problem: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe Phone up, and then tap Emergency call.
2. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 51
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > Keypad .
3. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 52
Answer an Incoming Call
1. When a call arrives, slide Answer to the right to answer it.
The call begins.
2. To end the call, tap End .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do either of the following:
● Press the Volume key down.
● Place the phone face down on a level surface.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 53
Reject an Incoming Call
■ When a call arrives, slide Reject to the left to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Send message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
More options > Settings > Quick decline messages and edit or create a reject message.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 54
In-Call Screen Layout and Operations
While you are on a call, you will see a number of options.
In-Call Screen Layout
■ Tap options to activate them during a call.
Add call: Initiate a conference call (3-way call).
Merge: Join two currently active calls (conference).
Extra volume: Increase the call volume.
Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
• When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
call icon .
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset (not included).
• To route the current call back to the phone, tap Headset to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
• Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
• Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 55
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter
additional numbers, for example, an extension or access code.
• For example: When you call your bank’s 800 number, use the keypad to enter your
account number and PIN.
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End : End the current call.
Tap More options during a call to display a list of additional in-call features:
• Contacts: Display your Contacts list.
• Message: Send a text or multimedia message while remaining on the call.
• Memo: Create a new memo while remaining on the call.
• Calendar: View your calendar while remaining on the call.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap Contacts to display the Contacts list.
The contacts list appears.
3. Tap a contact.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 56
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End .
The call ends.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap Recents to display the call log list.
The call log list appears.
3. Tap an entry to display options.
4. Tap Call to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap End .
The call ends.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 57
Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to
right to place a call.
Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail features.
Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and
personal greeting as soon as your phone is activated. Always use a passcode to protect against
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
1. From home, tap Phone > Keypad .
2. Touch and hold the 1 key to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 58
Visual Voicemail
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to
set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap Voicemail to access your Visual Voicemail.
You will see a Welcome to Visual Voicemail screen.
2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of
the visual voicemail services.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 59
3. At the end of the welcome screens, a Personalize your voicemail prompt displays.
4. Tap Personalize and follow the system prompts to:
Create a passcode (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
You will see the voicemail inbox.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 60
2. Tap a message, and then tap Play to review it.
Tip: For an explanation of all your Visual Voicemail options, tap More options > Help > Visual
Voicemail Menu > Visual Voicemail Settings.
Visual Voicemail Options
Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing the voicemail inbox.
More options : Access Search, Settings, and Help features.
• New Voice SMS: Send a voice message to friends.
• New Avatar message: Send an animated voice message to friends.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 61
• Search: Search your voice messages.
• Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service.
This service requires an additional monthly charge.
• Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
3. Tap a message to review it. The following options are available while listening to voicemail
messages.
Call : Dial the number the message came from.
Reply : Reply to the message using text or voice message.
More options : Access Archive, Settings, and Help features.
• Delete: Delete selected messages.
• Share: Send the message using Wi-Fi Direct, social accounts, and so on.
• Archive message: Save this message.
• Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This
service requires an additional monthly charge.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
4. Touch and hold a message to manage your messages. The following options are available:
Delete : Delete selected messages.
More options : Select additional options.
• Archive: Save this message.
• Mark as Read: Mark this voicemail as being read.
• Mark as Unread: Mark this voicemail as not being read.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 62
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings.
You will see the Voicemail settings menu.
3. Select an option to change its settings:
Avatar: Configure you Avatar options.
Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.
Help/Info: View help topics for using Visual Voicemail.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 63
Preferences: Change your Visual Voicemail application preferences.
Sound: Change your sound/speakerphone options.
Updates: Check for updates.
About Voicemail: View information about the application.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 64
Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Optional Calling Services
The following topics outline additional voice-related services available with your phone, including Wi-Fi
Calling, call services and more.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas
of poor cellular reception.
Set Up Wi-Fi Calling
1. From home, tap Apps > Settings .
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 65
2. Tap Wi-Fi Calling and follow the prompts to set up Wi-Fi Calling.
You will see Wi-Fi calling enabled in the status bar when Wi-Fi Calling is active and
connected, or Wi-Fi calling disabled if Wi-Fi Calling is set up but you are not connected
to a Wi-Fi network.
Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial to place a
call, and tap End to end a call.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
Enable or Disable Wi-Fi Calling
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Tap On/Off to turn Wi-Fi Calling on or off.
Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.
Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to
display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > Keypad.
2. Tap * 6 7 ( ).
3. Enter a phone number.
4. Tap Dial .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 66
Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■ Slide Answer to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap .
Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting
by tapping * 7 0 ( ) before placing your call. Call Waiting is automatically reactivated
once you end the call.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 67
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap Dial (or place a call from Recents or
Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Recents or Contacts).
This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge . Your conference call is now in
session.
4. To end the three-way call, tap End .
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 68
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone .
2. Tap * 7 2 ( ).
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap Dial .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone .
2. Tap * 7 2 0 ( ).
3. Tap Dial .
You will hear a tone to confirm the deactivation.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 69
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
Setting
Description
Swipe to call or send
messages
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Contacts with numbers
Show contacts with phone numbers and hide other contacts.
Block numbers
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Quick decline messages
Compose or edit response messages to send when declining incoming
calls.
Answering and ending calls
Answer calls by pressing the Home key or using voice commands. End
calls by pressing the Power/Lock key or using voice commands.
Call alerts
Vibrate or play tones when calls are answered or ended. Alarms and
notifications can be turned off during calls.
Ringtones and keypad tones
Select or create your default ringtone, set the phone to vibrate when
ringing, and play a tone when the dialing keypad is tapped.
More settings
● TTY mode: Enable service on your phone.
● Hearing aids: Improve the sound quality of your phone when
using hearing aids.
● US dialing: Replace + with the international dialing code,
except when entering +1.
● International dialing: Enter the international dialing code
automatically (only when US dialing is disabled).
● DTMF tones: Set the length of DTMF tones, which are used
when pressing the keypad while on a call.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 70
Setting
Description
Voicemail
● Service provider: View your service provider.
● Voicemail settings: View your voicemail number.
● Alert sound: Select your new voicemail alert sound.
● Vibrate: Set the phone to vibrate when new voicemail arrives.
● Voicemail settings: Set options for voicemail. See Voicemail
Setup.
Use the Call Settings Menu
1. From home, tap Phone > More options > Settings.
The call settings menu appears.
2. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
DRAFT
FOR INTERNAL USE ONLY
Phone Calls and Voicemail 71
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. From home, tap Phone > More options > Settings.
2. Tap More settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be
corrupted when received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
DRAFT
FOR INTERNAL USE ONLY
Contacts 72
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Sprint is
not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from the Phone application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
DRAFT
FOR INTERNAL USE ONLY
Contacts 73
2. Tap Add to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.
Select Samsung account if you want to save contacts to your Samsung account; these will
be synced automatically with your Samsung account online.
4. Use the keyboard to enter as much information as you want.
Picture : Tap the picture icon to assign a picture to the contact.
Name: Enter the name of the contact.
Organization: Enter organization information for the contact.
Phone number: Enter the phone number for the contact.
Email: Enter email addresses for the contact.
Groups: Assign the contact to a group.
More: Show additional fields such as IM address, Notes, Nickname, Website, etc.
Scan business card: Take a picture of a business card to add the information for the
contact.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the right of the field and select the appropriate type.
DRAFT
FOR INTERNAL USE ONLY
Contacts 74
Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field.
5. When you have finished adding information, tap Save.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone .
2. Enter a phone number and tap Add to Contacts .
3. To add the number to an existing contact, tap Update existing. To add a new contact, tap
Create contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap Save.
The contact is added.
DRAFT
FOR INTERNAL USE ONLY
Contacts 75
View Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view quick options.
Tap Call to dial the contact’s default phone number.
Tap Message to send the contact a message.
Tap Details to view more information about the contact.
DRAFT
FOR INTERNAL USE ONLY
Contacts 76
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item
Description
Search
Search contacts.
More options
Access additional options.
Image
Tap to show the contact’s image.
Contact
Tap to show the contact’s details.
Add new contact
Add a new contact.
Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
DRAFT
FOR INTERNAL USE ONLY
Contacts 77
2. Tap a contact, and then tap Details .
The contact’s detailed listing appears.
3. Tap Edit.
4. Tap any field you want to change or add. See Add a Contact.
5. Add or edit the information, and then tap Save.
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field.
DRAFT
FOR INTERNAL USE ONLY
Contacts 78
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact, and then tap Details .
The contact’s detailed listing appears.
3. Tap More options > Delete.
4. Tap Delete.
The contact is deleted.
Tip: You can also touch and hold the contact from the contact list and then tap Delete > Delete.
DRAFT
FOR INTERNAL USE ONLY
Contacts 79
Favorites
Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app, allowing you to
quickly access your most used or preferred Contacts entries.
Mark Contacts as Favorites
1. From home, tap Apps > Contacts .
2. Tap a contact, and then tap Details .
3. Tap Favorite to turn the star yellow .
Remove Contacts from Favorites
1. From home, tap Apps > Contacts .
2. Tap a contact, and then tap Details .
3. Tap Favorite to turn the star white .
DRAFT
FOR INTERNAL USE ONLY
Contacts 80
Make a Call from Favorites
1. From home, tap Apps > Phone > Contacts tab.
2. Tap a contact to display it, and then tap Call .
Groups
You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can
create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy
to find contacts, and you can send messages to the members of a group.
Create a Group
1. From home, tap Apps > Contacts .
2. Tap More options > Groups, and then tap Create.
3. Tap fields to enter information about the group:
Tap Group name to enter a name for the new group.
Tap Group ringtone to select a ringtone for notifications for incoming calls from group
members.
4. Tap Add member and select a member or members to add to the new group, and then tap
Done.
5. Tap Save to save the new group.
DRAFT
FOR INTERNAL USE ONLY
Contacts 81
Add Contacts to a Group
1. From home, tap Apps > Contacts .
2. Tap More options > Groups, and then tap a group.
3. Tap Edit > Add member and select a member or members to add to the new group, and then
tap Done.
4. Tap Save.
Send a Message to a Group
You can send a message to members of a group, if the members have a telephone number stored in their
contact record.
A message to multiple recipients is treated as a group conversation.
1. From home, tap Apps > Contacts .
2. Tap More options > Groups, and then tap a group.
3. Tap More options > Send message.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to enter your message and send it. For more information, see Text and Multimedia
Messaging.
Send an Email to a Group
You can send an email to members of a group, if the members have an email address stored in their
contact record.
1. From home, tap Apps > Contacts .
2. Tap More options > Groups, and then tap a group.
3. Tap More options > Send email.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to choose an email account, or Gmail, and then enter your email and send it. For more
information, see Create and Send an Email Message or Create and Send a Gmail Message.
DRAFT
FOR INTERNAL USE ONLY
Contacts 82
Delete a Group
You can delete any group you created. When removing a group, you will have the option to also remove
any members of the group from your accounts.
1. From home, tap Apps > Contacts > Groups.
2. Tap More options > Groups, and then tap a group.
3. Tap More options > Delete, and then tap Group only to delete only the group, or Group and
members to delete the group and all of its members.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps > Contacts .
2. Tap a contact and select Details .
3. Tap Share.
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
5. Select a sharing method:
When sharing a contact as a vCard file, the following sharing methods are available:
• Link sharing: Send large files to others, even to people who are not in your Contacts.
• Bluetooth: Send the information using Bluetooth. See Bluetooth for information on
pairing and sending using Bluetooth.
• Contacts: Send the information to your Contacts.
DRAFT
FOR INTERNAL USE ONLY
Contacts 83
• Save to Drive: Save the information to your Google Drive™ account.
• Email: Send the information as an email attachment. If prompted, select an email
account. Address the message, add a subject and a message, and then tap Send. See
Create and Send an Email Message for details on sending email.
• Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send . See Create and Send a Gmail Message for
details.
• Messages: Send the information in a text message. Select a contact or enter a wireless
phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS).
• Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
When sharing a contact as a text file, the following sharing methods are available:
• Bluetooth: Send the information using Bluetooth. See Bluetooth for information on
pairing and sending using Bluetooth.
• Copy to clipboard: Save the information to the clipboard.
• Save to Drive: Save the information to your Google Drive account.
• Email: Send the information as an email attachment. If prompted, select an email
account. Address the message, add a subject and a message, and then tap Send. See
Create and Send an Email Message for details on sending email.
• Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send . See Create and Send a Gmail Message for
details.
• Messages: Send the information in a text message. Select a contact or enter a wireless
phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS).
• Samsung Notes: Save the information in Samsung Notes.
• Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
6. Complete the required steps as prompted for the selected method.
The selected contact will be shared.
DRAFT
FOR INTERNAL USE ONLY
Contacts 84
Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with,
as well as select additional information you want to share.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap your profile under Set my profile.
Your profile displays.
3. Tap Profile sharing, and then tap On/Off to enable the feature.
4. Set Profile sharing options:
Share with: Share your profile with the public, all contacts, your favorite contacts, or selected
contacts.
DRAFT
FOR INTERNAL USE ONLY
Contacts 85
Shared profile info: In addition to your name, status, and profile picture, you can share your
email, organization, address, and date of birth.
Back up profile data: Back up and restore your profile using your Samsung account.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Import Contacts
Your phone offers a couple of options for importing contacts from installed SD memory cards or external
devices using USB.
Before Importing Contacts from an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See microSD Card Settings for SD card information.
Import Contacts from an SD Card or USB Storage
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More options > Settings > Import/export contacts.
You will see the Import/Export contacts menu.
3. Tap Import and follow the prompts to complete the import.
The contacts are imported and stored in the selected account.
DRAFT
FOR INTERNAL USE ONLY
Contacts 86
Back Up Contacts
If you are saving contacts to an account that does not automatically back them up to the Cloud, you can
manually back them up to an optional installed SD card for re-import if needed.
Before Backing Up Contacts to an SD Card
You will need to have installed an SD card (not included) into your phone before you can back up your
contacts. See microSD Card Settings for SD card information.
Back Up Contacts to Your SD Card
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More options > Settings > Import/export contacts.
You will see the Import/Export contacts menu.
3. Tap Export and follow the prompts to complete the export.
The contacts are exported and saved to the installed SD card.
DRAFT
FOR INTERNAL USE ONLY
Contacts 87
Contacts Settings
Configure options for contacts stored on your phone.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More options > Settings to configure options:
Import/export contacts: Import contacts from an installed SD memory card and export
contacts to an installed SD memory card (not included).
Move device contacts: Move contacts saved on your device to your Google or Samsung
accounts.
Merge duplicate contacts: Combine duplicate contacts.
Contacts to display: Choose contacts to display in Contacts. You can choose only contacts
from your phone’s memory, or from an account, or choose other sources. You can also
create a customized list of contacts to display.
Sort by: Choose how contacts are sorted, by first or last name.
Name format: Choose how contacts are displayed, by first or last name.
Show Frequently contacted: Show contacts that you frequently call or message.
Share multiple contacts: You can choose how to transfer contacts, when sharing them with
other devices, such as using Bluetooth.
• As one file: Multiple contacts are sent together. This method can be faster, but depends
on whether the target device can accept multiple name cards. If not, only one contact will
be sent.
• Individually: Name cards are sent individually. This method may take longer, because
the other device must accept each name card individually, but it helps ensure that no
name cards are missed.
DRAFT
FOR INTERNAL USE ONLY
Messaging 88
Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Gmail (Google), personal and
corporate email, and text and multimedia messaging.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose new message .
3. To add recipients, you can:
Enter phone numbers directly in the Recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Add from Contacts , and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected all the
message recipients, tap Done.
DRAFT
FOR INTERNAL USE ONLY
Messaging 89
4. Tap the Enter message field and then start composing your message.
5. When done, tap Send to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose new message .
3. To add recipients, you can:
Enter phone numbers directly in the Recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Add from Contacts , and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected all the
message recipients, tap Done.
DRAFT
FOR INTERNAL USE ONLY
Messaging 90
4. Tap the Enter message field, and then start composing your message.
5. Tap Attach .
6. In the Attach window, select from the following file attachments:
Camera: Take a new picture.
Gallery: Attach a picture from the Gallery app.
Other: Select from the following sources:
• Image: Attach a stored picture. See View Pictures and Videos Using Gallery.
• Video: Attach a stored video. See Record Videos.
• Audio: Attach a stored music file or voice recording.
• Record audio: Make a voice recording and attach it.
• Samsung Notes: Attach a note. See Samsung Notes.
• Calendar: Select the calendar event you want to attach. See Calendar.
• Location: Add your current location (requires GPS to be turned on) or a location you pick
on a map to your message. See Google Maps.
• Contacts: Select a contact from your phone, and then select which contact information
you want to attach. See Contacts.
7. Tap Send to send the MMS message.
DRAFT
FOR INTERNAL USE ONLY
Messaging 91
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you are composing, tap Menu > Create slideshow to add space
for a new slide.
2. Tap the space for the slide.
3. To compose your slideshow, do any of the following:
Add a picture: Tap Attach > Image and select a picture.
Add a video: Tap Attach > Video and select a video. (You cannot add both a picture and
a video on the same slide.)
Add music or a voice recording: Tap Attach > Audio and select a file.
Add a new slide: Tap More options > Add slide.
View the next or previous slide: Tap up or down.
Preview your slideshow: Tap More options > Preview.
For more options: Tap More options and select an option.
4. When you have finished composing the multimedia message, tap Send .
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Tap Attach and select a file type, location, and file and then repeat it for additional slides.
Your phone will automatically compile a slide show.
Save and Resume a Draft Message
While composing a text or multimedia message, tap Back to automatically save your message as a
draft.
To resume composing the message:
1. From home, tap Apps > Messages .
2. Tap the message to resume editing it.
3. When you finish editing the message, tap Send .
DRAFT
FOR INTERNAL USE ONLY
Messaging 92
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message.
New message also appears in the notifications area of the status bar to notify you of a new text or
multimedia message. The Messages app shortcut (if shown on the home screen) also displays the
number of new messages.
■ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For more information on reading and replying to messages see
Manage Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.
If you have a new message notification, pull down the status bar to open the notification
panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back .
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
View a Multimedia Message (MMS)
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.
If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more
information, see Contacts.
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.
4. To save the attachment to device memory or an SD card, touch and hold the attachment, and
then tap Save attachment on the options menu.
DRAFT
FOR INTERNAL USE ONLY
Messaging 93
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button at the right side of the message.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
Reply to a Message
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation to open it.
3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send .
Note: To reply to a text message with a multimedia message, open the text message, and then tap either
Menu > Add subject or Attach. The text message is automatically converted into a multimedia
message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message.
Delete Conversations
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap More options > Edit.
3. Select the conversations you want to delete.
4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted.
Tip: You can also delete a conversation while you are viewing it. While viewing a conversation, tap Menu
> Delete , and then tap Delete to confirm. If there are any locked messages in the conversation,
you will be asked if you want to delete protected messages.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
DRAFT
FOR INTERNAL USE ONLY
Messaging 94
If the message is locked, tap Unlock on the options menu and hold the message to display
the options menu again.
2. Tap Delete on the options menu.
3. When prompted to confirm, tap Delete.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
picture or icon in the conversation to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call or send an email message to the
contact, and more.
Messages Settings
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
1. From home, tap Apps > Messages .
2. Tap More options > Settings to configure settings:
Notifications: When turned on, notifications for new messages display in the status bar. Tap
On/Off to turn the setting on, and then configure options:
• Notification sound: Choose a sound to play for new message notifications.
• Vibrations: Choose whether vibration plays along with the sound for new message
notifications.
• Pop-up display: Choose whether a new message pops up on the display to notify you.
• Preview message: Show previews of new messages on the status bar and lock screens,
and in pop-ups.
Backgrounds: Choose backgrounds and bubble styles.
Quick responses: Create and manage text phrases that you can add to messages.
Block messages: Block messages by filtering based on criteria you set. Tap Block
messages, and then configure filters:
• Block numbers: Enter telephone numbers to automatically block.
• Block phrases: Enter text phrases to automatically block.
• Blocked messages: View blocked messages.
Font size: Adjust font size for the Messages app.
More settings > Text messages:
DRAFT
FOR INTERNAL USE ONLY
Messaging 95
• Auto combination: Choose whether long messages that are received in multiple parts
are automatically re-assembled to display as a single message.
More settings > Multimedia messages:
• Group conversation: Control how messages to multiple recipients are handled. When
enabled, a single message is sent to multiple recipients. When disabled, a separate
message is sent to each recipient.
• Auto retrieve: Choose whether message attachment(s) are automatically downloaded
when you display a multimedia message. If you disable this option, only the message
header displays in the message list, and you will be prompted to download the
attachment(s).
• Roaming auto retrieve: Choose whether message attachment(s) are automatically
downloaded when your phone is outside its home network.
More settings > Delete old messages: Automatically delete the oldest messages when the
maximum number of text (1000) and multimedia (100) messages has been exceeded.
Emergency alert settings: Configure emergency alert settings. You can enable or disable
some alerts: Extreme Alert, Severe Alert, Amber Alert, and Emergency alert test messages.
You cannot disable Presidential alerts.
• Emergency alerts: Choose types of messages to receive. You can enable or display any
of the message types, except for Presidential Alert. You can also choose to receive
emergency alert test messages.
Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to
send geographically targeted notifications of emergencies, such as threats to public safety, severe
weather events, a hazardous material spill or a missing child in the phone user’s area.
• Emergency notification preview: Play a sample emergency alert tone. Tap Stop to
cancel the playback.
• Vibrations: Select vibration options for emergency message notifications.
• Alert reminder: Configure the reminder interval.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
DRAFT
FOR INTERNAL USE ONLY
Messaging 96
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps > Google > Gmail .
The Gmail Inbox opens.
2. In the Inbox, tap Compose .
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap Expand , and then add recipients.
● Attaching Pictures or Videos: In the mail composition window, tap Attach > Attach file or
Insert from Drive. Locate and then tap the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap More options > Save
draft. The message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap More options > Discard
> Discard.
Note: To view your draft email messages, in the Inbox, tap Menu > Drafts.
Note: To view your sent messages, in the Inbox, tap Menu > Sent.
DRAFT
FOR INTERNAL USE ONLY
Messaging 97
Open Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see New Gmail in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail
Inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail Inbox.
1. From home, tap Apps > Google > Gmail .
The Gmail Inbox opens.
DRAFT
FOR INTERNAL USE ONLY
Messaging 98
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap More options > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward,
enter a recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically
added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Move to.
DRAFT
FOR INTERNAL USE ONLY
Messaging 99
3. Tap a label for the thread.
The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the Inbox. When replies arrive for
archived threads, they appear in the Inbox again.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .
The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Mute.
The thread is now hidden.
DRAFT
FOR INTERNAL USE ONLY
Messaging 100
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Tap Search .
3. Enter your search text and tap Search .
The search results appear. Tap a message or thread from the list to display it.
Report Spam Gmail Messages
You can report spam Gmail messages from your phone’s Gmail Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Report spam.
The selected message is reported as spam Gmail.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap Next.
4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
DRAFT
FOR INTERNAL USE ONLY
Messaging 101
5. Tap Finish setup.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Switching Between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Tap Menu .
3. Tap the icon for the account you want to view from the list at the top of the menu.
The selected account Inbox is displayed.
DRAFT
FOR INTERNAL USE ONLY
Messaging 102
Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
1. From home, tap Apps > Google > Gmail .
The Primary Inbox opens.
2. Tap Menu > Settings .
3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.
Note: Available settings are subject to change.
DRAFT
FOR INTERNAL USE ONLY
Messaging 103
Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. From home, tap Apps > Samsung > Email .
A window for adding an account appears if no email account has been previously set up.
2. Tap a configured Gmail account to use it with the Email app, or tap Add new account to add a
different email account.
3. Follow the prompts to set up your email account.
The email account is set up and you will begin receiving email.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
DRAFT
FOR INTERNAL USE ONLY
Messaging 104
2. Tap More options > Settings.
3. Tap Add account .
4. Follow the prompts to complete the account setup.
The email account is added and you will begin receiving email for the account.
Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Accounts > Add account > Email.
2. Enter the Email address and Password for the email account and then tap Sign in.
Tapping Sign in prompts your phone to attempt a “regular” email setup and test the incoming
and outgoing servers.
DRAFT
FOR INTERNAL USE ONLY
Messaging 105
If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, etc.
3. Select your sync settings and then tap Next.
4. Enter an account name and a display name and tap Done to complete setup.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
1. From home, tap Apps > Settings > Accounts > Accounts > Add account >
Microsoft Exchange ActiveSync.
2. Enter the Email address and Password for the email account and then tap Manual setup.
3. Enter the required information:
Domain\username: Enter your network domain and username, separated by “\”.
Password: Enter your network access password (case-sensitive).
Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.
Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.
4. Follow the prompts to configure options for the account.
5. Enter an account name and a display name and tap Done to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
DRAFT
FOR INTERNAL USE ONLY
Messaging 106
Create and Send an Email Message
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.
2. Tap Compose new email .
The email composition window opens.
3. Enter the message recipient(s).
You can add multiple recipients to an email message.
To add recipients from Contacts, tap Add from Contacts , select the contact(s) you wish
to include, and then tap Done.
4. Enter the email subject and message.
To add an attachment to the message, tap Attach, select an attachment type and an
attachment, and then tap Done.
5. Tap Send.
The email message is sent.
DRAFT
FOR INTERNAL USE ONLY
Messaging 107
Open Email Messages
You can open and read email messages directly from the email Inbox. Reading and replying to email on
your phone is as simple as on your computer.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap the message you want to view.
The email message opens.
3. Tap Reply or Reply all to reply to the message.
Tip: Tap the account name at the top of the inbox to switch to a different email account.
Tip: You can also access new email messages from the notification panel. Pull down the status bar to
display the notification panel, and then tap an email notification. The email Inbox will open and display the
new email message.
Options when Reviewing Email Messages
● Resetting Mail as Unread: Touch and hold a message to select it, and then tap More options
> Mark as unread.
● Deleting Email: Touch and hold a message to select it, tap the check box on the left side of any
other messages, and then tap Delete .
● Syncing Accounts Manually: Sync sent and received email messages manually at any time
regardless of the automatic sync settings. Switch to the account you want to sync, and then swipe
down.
● Replying to Email Messages: With an email message open, tap Reply or Reply all ,
compose your reply message, and tap Send.
● Forwarding Email Messages: With the email message open, tap Forward , enter a
recipient and an additional message, and tap Send.
DRAFT
FOR INTERNAL USE ONLY
Messaging 108
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap More options > Settings.
3. Tap an account name, and then tap Remove > Remove.
The account is deleted from your phone.
Manage Your Email Inbox
Your email Inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
DRAFT
FOR INTERNAL USE ONLY
Messaging 109
2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined inbox
to see all your email Inboxes at once.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received
email messages manually at any time.
■ While viewing the account you want to synchronize, swipe down.
Sort Email Messages
1. On the email account Inbox, tap More options > Sort by.
2. Select from the options to sort email messages by date received, sender, read/unread,
attachments, or priority.
Delete Email Messages
1. On the email account Inbox, touch and hold the message you want to delete.
Tap check boxes to select additional emails to delete.
2. Tap Delete.
Note: Depending on your settings, you may be prompted to confirm the deletion by tapping Delete. See
Email Settings.
DRAFT
FOR INTERNAL USE ONLY
Messaging 110
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
flagging messages, out-of-office messages, meeting requests, and message priority.
To access Exchange ActiveSync settings:
1. From home, tap Apps > Samsung > Email .
2. Tap More options > Settings.
3. Tap the Exchange ActiveSync account name to view its options.
The following options are available:
• Sync account: Keep the account synchronized on your phone.
• Account name: Change the account name.
• Your name: Enter your name.
• Always Cc/Bcc myself: Send a copy of each email you send to yourself.
• Signature: Enable and configure your signature for each email you send.
• Show images: Show all images in emails.
• Auto download attachments: Automatically download attachments when connected to
a Wi-Fi network.
• Sync schedule: Configure a schedule for syncing your email account.
• Period to sync Email: Configure how far back in time you want to sync your email
account.
• Limit retrieval size: Set a limit to the size of email messages you want to receive on
your phone.
• Limit retrieval size while roaming: Set a different email size limit when your phone is
on roaming.
• Out of office settings: You can set your Out of Office status and auto-reply message
right from your phone.
• Folder sync settings: Select which email folders to sync with the server.
• Period to sync Calendar: Set the time period for syncing your calendar with the server.
• Empty server trash: Delete the content of the trash folder on the server.
• In case of sync conflict: Select whether the device or the server has priority during a
sync conflict.
• Sync Contacts: Sync your Contacts with your Exchange account.
DRAFT
FOR INTERNAL USE ONLY
Messaging 111
• Sync Calendar: Sync your calendar with your Exchange account.
• Sync Task: Sync your tasks with your Exchange account.
• Sync Messages: Sync your messages with your Exchange account.
• Security options: Manage encryption and signature options for outgoing email.
• Exchange server settings: Modify the Exchange server settings for this email account.
Email Settings
Configure options for email accounts you set up on your phone.
General Email Preferences
1. From home, tap Apps > Samsung > Email .
2. Tap More options > Settings to configure options. General email settings, which affect all
email accounts, include:
Manage accounts: Configure options for specific accounts. Available settings depend on the
type of account.
Add account: Add additional email accounts.
View as: View emails in standard or conversational mode.
Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail
by zooming in.
Notifications: Notifications for new emails display in the status bar. When disabled, you can
control notifications for each of your email accounts individually in the account’s settings.
Spam addresses: Create and maintain a list of email addresses and domains to
automatically block emails from those senders.
DRAFT
FOR INTERNAL USE ONLY
Messaging 112
Confirm deletions: Ask for confirmation before deleting email.
About Email: View information about the Email app.
Manage Email Account Settings
You can edit settings for your individual email accounts, such as email address and password, name
display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. From home, tap Apps > Samsung > Email .
2. Tap More options > Settings, and then tap an account to set its options. Individual email
account settings may vary; see your service provider for details. Common settings include:
Sync account: Configure options for synchronizing your phone with your account.
Account name: Enter a name to identify this email account.
Your name: Enter your name.
Always Cc/Bcc myself: Choose options for sending a copy of emails you send to yourself,
as a copy (Cc) or blind copy (Bcc).
Signature: Customize or delete the text signature that is automatically added to emails you
send.
Show images: Choose whether to automatically display embedded images in the body of an
email.
Auto download attachments: Choose whether the phone automatically downloads email
attachments when you are connected to Wi-Fi. You might use this option to control how and
whether you use your plan’s data services to download attachments.
DRAFT
FOR INTERNAL USE ONLY
Messaging 113
Sync schedule: Set a sync schedule for email, such as choosing different sync options for
peak days or times, or when roaming.
Period to sync Email: Choose the period for synchronizing email between your phone and
account.
Limit retrieval size: Choose the email retrieval size for each message.
Limit retrieval size while roaming: Choose the email retrieval size while roaming.
Out of office settings: Configure options for automatically sending replies when you are out
of the office.
Folder sync settings: Choose which folders to sync.
Period to sync Calendar: Choose the period for synchronizing calendar events between
your phone and account.
Empty server trash: Delete the contents of the trash folder on the account server.
In case of sync conflict: Choose whether information from the server or phone has priority
when there is a conflict.
Sync Contacts: Choose whether contacts are synchronized between your phone and the
account.
Sync Calendar: Choose whether calendar events are synchronized between your phone and
the account.
Sync Task: Choose whether tasks are synchronized between your phone and the account.
Sync Messages: Choose whether messages are synchronized between your phone and the
account.
Security options: Manage encryption and signature options for outgoing mail.
Server settings: Configure the Domain\user name, Password, and other server settings.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 114
Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to access
popular social networking sites such as Facebook, Twitter, LinkedIn, and more.
Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances
than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE
network, you must be in an area covered by the 4G LTE network.
For more information about the availability of Sprint 4G LTE service in your location, visit
sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. From home, tap Apps > Settings > Connections > Mobile networks > Network
mode.
2. Select CDMA, LTE / CDMA, GSM / UMTS, or Automatic.
The phone will scan for the best available Sprint network and will automatically connect to it.
When your phone is connected using 4G LTE, LTE appears above the signal strength indicator in the
status bar.
Note: The Sprint networks are self-discoverable, which means no additional steps are required for your
phone to connect to them.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 115
Your User Name
When you buy your phone and sign up for service, you are automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name
is automatically programmed into your phone. You do not have to enter it.
Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps > Settings > About device .
2. Tap Status.
You will see your user name under the “Username” heading.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From home, tap Apps > Settings > System Update .
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 116
2. Tap Update Profile.
Your phone will download and install the profile update.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Network (full signal): The fullness of the triangle icon indicates the strength of the
signal. A fuller icon means a better signal.
4G LTE data service: Your phone is connected to a 4G LTE network.
3G (data service): Your phone is connected to a 3G network.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 117
Browser
Browse the Internet using a full-featured browser.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive
private information, credit card numbers, corporate secrets, etc., and provide protection against online
threats (eavesdropping, falsification, impersonation, etc.).
SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees
whatsoever to users regarding security of SSL/TLS.
Use the Browser
Launching the browser is as easy as tapping an icon.
■ From home, tap Apps > Samsung > Internet .
The browser opens.
The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Sprint home page.
You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 118
Browser Use Options
■ Searching within a Web Page: With a Web page displayed, tap More options > Find on
page, and enter your search text.
Tip: To change the phone’s default launch page to your current page, tap More options > Settings >
Homepage > Current page.
Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Apps > Samsung > Internet .
The browser opens.
2. Navigate to the Web page you want to bookmark, and tap More options > Add to
Bookmarks.
The add bookmark window opens.
3. Check or change the bookmark title, URL, etc., and then tap Save.
The Web page is added to bookmarks.
Bookmark Options
● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap
More options > Edit bookmark, edit the bookmark, and then tap Save.
● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and
then tap Delete.
● Show Saved Web Pages: From the browser, tap Bookmarks > Saved pages, and then tap
a saved page to open it.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 119
View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Apps > Samsung > Internet .
The browser opens.
2. Tap Bookmarks .
The bookmark window opens.
If you do not see Bookmarks , pull down the Web page to display the address bar.
3. Tap the History tab, and then tap an entry.
The Web page opens.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 120
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
1. From home, tap Apps > Samsung > Internet .
The browser opens.
2. Tap Tabs .
The tabs window opens.
If you do not see Tabs , drag the Web page down to display the address bar.
3. Tap New tab.
A new tab appears.
To switch tabs, tap one of the available thumbnails in the tabs window.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 121
Browser Settings
Configure your Browser settings.
1. From home, tap Apps > Samsung > Internet .
The browser opens.
2. Tap More options > Settings to configure options:
Homepage: Choose a homepage to display when you launch Internet.
Default search engine: Choose a default search engine.
Auto fill profile: Manage your Auto fill profile.
Manual zoom: Override website requests to control zoom level.
Privacy: Choose options related to privacy.
Advanced: Choose settings to control how the browser treats content, such as allowing
JavaScript, blocking pop-ups, and managing website data.
About internet: View information about the Browser app.
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 122
Chrome Browser
Use Chrome™ to browse the Internet and bring your open tabs, bookmarks and address bar data from
your computer to your mobile device.
1. From home, tap Apps > Google > Chrome .
Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
The search results appear or a Web page opens.
Chrome Support
■ To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile.
Google Messenger
You can send and receive text (SMS) and multimedia (MMS) messages using Google Messenger. You
can send texts over Wi-Fi even if you don’t have cell service.
■ From home, tap Apps > Messenger .
DRAFT
FOR INTERNAL USE ONLY
Internet and Social Networking 123
Facebook
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as
text, chat, and play games.
Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and
more, all from your phone.
1. From home, tap Apps > Facebook .
The Facebook app launches.
If this is the first time you have used Facebook on your phone, enter your Facebook ID and
password and tap Log in to sign in to an existing account, or tap Create new Facebook
account to set up a new Facebook account.
2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to
share your location, “Like” and comment on friends’ posts, and more.
Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it
on your feed or post it directly to your friends.
■ From home, tap Apps > Instagram .
The first time you access Instagram™, follow the prompts to sign up for an account, or sign in
with Facebook or an existing account.
Messenger
Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan
is required to use Messenger.
1. From home, tap Apps > Messenger .
2. Follow the prompts to log in with your Facebook account. See Facebook.
DRAFT
FOR INTERNAL USE ONLY
Global Services 124
Global Services
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips.
Note: Global roaming is auto-enabled on your new Sprint phone. Visit sprint.com/globalroaming for more
information.
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
■ Chat with or email an international support rep by visiting sprint.com/swwsupport.
– or –
■ Call Sprint Worldwide Customer support at 1-888-226-7212.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions
below.
Note: The SIM card included with your phone contains information specific to your phone and should be
retained for use on GSM networks.
Insert a SIM Card
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Remove the back cover.
2. Remove the battery.
DRAFT
FOR INTERNAL USE ONLY
Global Services 125
3. Insert SIM card. Insert gently with gold IC chip facing downward.
4. Insert the battery. Align the contacts of the battery with the contacts in the phone.
5. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Reorient the card and
place it back into the slot if the SIM is not detected.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or
GSM/UMTS network when you travel. You may set global roaming options through the settings menu.
You may also need to set your network mode options through the settings menu. See Set the
Communications Method for Global Use.
To set your roaming options manually:
1. From home, tap Apps > Settings > Connections .
2. Tap Mobile networks > Data roaming.
3. Tap Roaming network.
4. Tap Home only or Automatic.
The selected roaming method is set.
5. Tap Roaming guard.
6. Select roaming guard options for each category.
The selected options are set.
DRAFT
FOR INTERNAL USE ONLY
Global Services 126
Set the Communications Method for Global Use
Select a communications method for an overseas carrier as needed.
1. From home, tap Apps > Settings > Connections .
2. Tap Mobile networks.
3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic.
The communications method is set.
Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global
usage and normally will not need to be changed.
Select a Carrier
You can select a specific local carrier to use when traveling internationally. At the time of purchase, your
phone is preset to connect automatically to an appropriate carrier in your current area.
1. From home, tap Apps > Settings > Connections .
2. Tap Mobile networks.
3. Tap Network operators.
4. Tap an available network.
The selected carrier is set.
To automatically select an appropriate carrier (default), tap Choose automatically.
To search for all available networks, tap Search networks.
Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the Sprint
network (see Place and Answer Calls), although some additional instructions may be required to place a
call. Some features and services are not available in all countries. For more information on services that
are available while roaming, visit sprint.com/sww.
Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
DRAFT
FOR INTERNAL USE ONLY
Global Services 127
To use Plus Code Dialing to place an international call:
1. From home, tap Phone to display the phone screen.
2. If you are on the GSM network, touch and hold 0 ( ) to insert a “+” on the phone dial screen.
(The “+” symbol automatically inserts the international access code for the country from which
you are calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access
code for the country from which you are calling.
4. Tap 1 ( ) to insert the US country code, and then enter the area code and number.
5. Tap to place the call.
Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail passcode.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service
information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
Set Up Your Voicemail Access Number for International Use
To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number
as a Contacts entry. This will make it faster and easier to access your messages while roaming
internationally.
1. From home, tap Apps > Contacts .
2. Tap Add to add a contact.
3. Type the contact information (for example, “My Voicemail”).
4. Touch and hold 0 ( ), and then tap 1 ( ) (+1), your area code, and your wireless phone
number.
5. Tap Save.
Your voicemail access number is saved as a contact.
DRAFT
FOR INTERNAL USE ONLY
Global Services 128
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.
New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.
● You may see “Missed Call” on your screen prior to receiving a message notification.
● You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be
required to enter your voicemail passcode.
To retrieve your voicemail messages:
1. From home, tap Apps > Contacts .
2. Tap the voicemail entry and then tap the number to call it.
Your phone dials your voicemail number.
3. When your voicemail answers, tap Star ( ), enter the passcode, and then tap # ( ) to
access your voicemail.
Your voicemail box is accessed.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected using email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and
sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.
DRAFT
FOR INTERNAL USE ONLY
Global Services 129
Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap Apps > Settings > Connections > Mobile networks.
2. Tap Data roaming, and then tap the Data On/Off switch below International to enable data
roaming.
Access Email and Data Services Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global
Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.
Contact Sprint for Assistance with International
Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
● First try powering your phone off and then back on; this will force your phone to reregister with the
network.
● Try manually selecting another network. Information for selecting networks can be found in the
phone guide.
If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue
as quickly as possible:
● Your wireless phone number.
● The city and country you are traveling in.
● Any error message that displays on your phone or that you heard when trying to place a call.
● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
DRAFT
FOR INTERNAL USE ONLY
Global Services 130
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
● In GSM mode: touch and hold 0 ( ) and then dial 1-817-698-4199.
● In CDMA mode: enter the country code and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Country
From Landline Phone
Canada
1-866-805-9890
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 131
Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer music,
pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to an SD card on your phone, make sure the SD card is installed and
active. See microSD Card Settings.
● Avoid removing the SD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method
Description
Transferring media
files
Transfer files between your phone and PC such as pictures, videos, and
music.
Transferring images
Transfer picture and video files between your phone and PC.
Connecting MIDI
devices
Connect to MIDI-compatible devices.
Charging
Charge your device using a USB cable.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 132
Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
2. Pull down the status bar to display the notification panel. You will see either Transferring media
files via USB, Transferring images via USB, Connecting MIDI devices via USB, or Charging
via USB.
The files on your phone can now be accessed using your computer.
For most transfers, you will want to use Transferring media files via USB.
To change the option, tap it in the notification panel to open the Use USB for window, and
then tap the desired option.
3. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
4. If available, select a drive (Card for SD card, Phone for internal phone storage).
5. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
6. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or SD card.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 133
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi
network.
1. From home, tap Apps > Settings > Connections .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap
Connect.
Your phone is connected to the Wi-Fi network. You will see Wi-Fi in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 134
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps > Settings > Connections .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap Advanced.
The advanced Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps > Settings > Connections .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
Wi-Fi is disconnected.
After disconnecting from an access point, you may need to re-enter the password to
reconnect.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 135
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access
point or using the Internet.
1. From home, tap Apps > Settings > Connections .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
4. Tap Wi-Fi Direct.
The Wi-Fi Direct settings menu appears.
Wi-Fi Direct and Wi-Fi are unavailable at the same time.
5. Tap a device with which to connect.
If connected using Wi-Fi, you will see a confirmation. Follow the prompts.
6. Accept the connection on the other device.
The phone is connected using Wi-Fi Direct.
If a connection is not accepted after a certain period, the connection request is canceled.
To stop a connection, tap End connection > OK.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Question: Cannot use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 136
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music, etc., wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps > Settings > Connections .
2. Tap Bluetooth.
The Bluetooth settings open.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 137
3. Tap On/Off to turn Bluetooth on.
Bluetooth is enabled.
To disable Bluetooth, tap On/Off again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the
status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. From home, tap Apps > Settings > Connections .
2. Tap Bluetooth.
The Bluetooth settings open.
Nearby devices appear in the “Available devices” list.
If a target device is not detected, tap Scan to search again.
3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device.
The Bluetooth device is paired to your phone.
Methods to accept a Bluetooth connection differ depending on the devices used.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 138
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you
will need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps > Settings > Connections .
2. Tap Bluetooth.
The Bluetooth settings open.
Paired Bluetooth devices appear in the “Paired devices” list.
3. Tap a device from the “Paired devices” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 139
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send Using Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
● Audio files
In the instructions below, Contacts data is used as an example.
Sending Contacts Data Using Bluetooth
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap a contact and select Details .
3. Tap Share.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 140
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
5. Tap Bluetooth and follow the prompts to share the contact.
The selected contact will be shared.
Receive Information Using Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone using Bluetooth, you will see a
request to accept the file.
2. Tap Accept.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately, pull
down the status bar to display the notification panel, and then tap the notification.
When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the Music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 141
Hotspot
Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share
your phone's mobile data services using Wi-Fi with other Wi-Fi enabled devices. The feature works best
when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account using Sprint Zone (tap Apps > Sprint Zone ) to learn
more.
Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks.
Set Up Hotspot
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering > Hotspot.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
You can change the default name by tapping More options > Configure Hotpot and
entering a new Network name.
DRAFT
FOR INTERNAL USE ONLY
Connectivity 142
3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page).
The device is connected using your phone’s Hotspot.
4. Launch your Web browser to confirm you have an Internet connection.
Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device
using a USB cable, or by Bluetooth.
Important: Use of the Tethering feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account using Sprint Zone (tap Apps > Sprint Zone ) to learn
more.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering .
3. Select a tethering option: Bluetooth tethering or USB tethering.
Tethering is turned on, and your phone’s Internet connection can be shared with a connected
device.
For USB tethering, connect your phone to the target device with the supplied USB cable.
For Bluetooth tethering, pair your phone with the other device using Bluetooth.
DRAFT
FOR INTERNAL USE ONLY
143
Apps and Entertainment
The following set of topics will explore the features that make your phone so much more than a phone,
from the camera and productivity apps to music, entertainment, and more.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 144
Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a camera with an autofocus feature that lets you capture sharp pictures and videos.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
● Portrait: Adjust skin tone of faces.
● Gallery: View your picture or video in the Gallery application.
● Capture picture: Take a picture.
● Record video: Begin recording video.
● Camera, Modes, or Effects: Swipe right to change the shooting mode. Swipe left to add
an effects filter.
● Switch cameras: Switch between the rear camera and the front camera.
● Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear
camera only).
● Camera settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Settings.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 145
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG or RAW format.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. May affect eyesight, etc.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Select options:
To add an effects filter, swipe to the left and tap a preview filter to apply it to the screen.
To add a shooting mode, swipe to the right and select a mode.
To quickly switch between the front and rear cameras, swipe the screen up or down.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 146
3. Aim the camera at your subject.
Auto focus activates.
4. Tap Capture picture to take the picture.
Record Videos
Record high-quality videos using your phone’s video camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then tap Record .
Video recording begins.
3. The following actions are available:
Tap Capture to take a picture while recording.
Tap Pause to pause recording.
Tap Resume to resume recording.
Tap Stop to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 147
Shooting Mode
Several visual effects are available. Some modes are not available when taking self-portraits.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Swipe to the right for the Mode options. Each section indicates which camera (front or rear) the
modes are available for.
Rear camera
• Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for
the picture.
• Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone
while taking pictures.
• Panorama: Create a linear image by taking pictures in either a horizontal or vertical
direction.
• Continuous shot: Touch and hold the capture button to take continuous photos.
• Sports: Allows you to capture clear shots of a moving subject.
• Sound & shot: Add a few seconds of background sound to enhance pictures.
Front camera
• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.
• Sound & shot: Add a few seconds of background sound to enhance pictures.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a
look at your pictures and your friends’ pictures that are on your social networks (Facebook and Flickr®
only).
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 148
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the
review screen. From there, you can access options such as save, view, send, or delete the picture or
video.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 149
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or
out on a picture or video.
● Viewing Videos: Use the controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are
displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and
choose what to do with the picture or video.
Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture
to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate a Picture
The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional
rotations.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to rotate.
3. Tap More options > Rotate left or Rotate right.
The picture is rotated and saved to the phone.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 150
Edit Tools
Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual
effects, and adding decoration.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to edit.
3. Tap Edit.
Editing tools display.
4. Adjust your picture with these tools:
Adjustment: Straighten and freely rotate your picture.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 151
Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.
Effect: Add color effects to your picture.
Decoration: Apply other images, stickers, or labels to your picture.
5. After using an editing tool, tap Apply to apply the changes.
6. When you are finished editing the picture, tap Save.
The edited picture is saved as a new picture in the Gallery app.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook and Google+) and share videos on YouTube.
You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email or Gmail
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Create and Send an
Email Message or Create and Send a Gmail Message.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
3. Tap Share, and then on the sharing menu, tap a sharing method.
Follow the prompts to share the pictures or videos.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 152
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Switch cameras .
– or –
Swipe the screen up or down.
The camera changes from the rear camera to the front camera or vice versa.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Settings .
The camera settings menu opens.
3. Select your desired settings.
DRAFT
FOR INTERNAL USE ONLY
Camera and Video 153
Rear camera
• Picture size: Select a resolution. Use higher resolution for higher quality. Higher
resolution pictures take up more memory.
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
Front camera
• Picture size: Select a resolution. Use higher resolution for higher quality. Higher
resolution pictures take up more memory.
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
• Save pictures as previewed: Save the self‑portrait or self‑recording as viewed on the
camera screen, not as flipped images.
• Ways to take pictures: Tap to take pics (tap the screen to take selfies) and Gesture
control (detect your palm and automatically take a picture two seconds later).
Both cameras
• Timer: Take time-delayed pictures or videos.
• Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Review pictures: Set to show pictures after taking them.
• Quick launch: Open camera by pressing the Home key twice in quick succession.
• Storage location: Select the memory location for storage. This option only appears if an
optional memory card (not included) is installed.
• Volume keys function: Use the Volume key as the camera key, the record key, or as a
zoom key.
• Reset settings: Reset the camera settings.
DRAFT
FOR INTERNAL USE ONLY
Productivity 154
Productivity
Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity
apps.
1Weather
Receive real-time local weather information at any location in the world using 1Weather. Access seven-
day and hourly weather forecasts for your area.
1. From home, tap Apps > 1Weather .
2. Follow the prompts to update the app in Play Store, and then explore the app to customize your
views, add locations, and more.
AAA
Plan trips and access AAA member services.
1. From home, tap Apps > AAA .
2. Follow the prompts to update the app in Play Store, and then explore the app plan trips and
access member services.
Calculator
Your phone’s convenient built-in calculator lets you perform basic and advanced mathematical equations.
1. From home, tap Apps > Calculator .
The calculator app launches.
DRAFT
FOR INTERNAL USE ONLY
Productivity 155
2. Tap keys for calculations.
Calculation results appear.
Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate
) and rotate the screen to the landscape orientation.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar™, and Outlook® calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Google Account.
Calendar Operations
● View Today’s Calendar: From the Calendar, tap Today.
● Change Calendar View: From the Calendar, tap View, and then tap Year, Month, Week, Day,
or Tasks to change the current view.
● View Next/Previous Month (Month View): From the Calendar, swipe left or right.
● View Next/Previous Week (Week View): From the Calendar, swipe left or right.
● View Next/Previous Day (Day View): From the Calendar, swipe left or right.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps > Calendar .
The Calendar app opens.
DRAFT
FOR INTERNAL USE ONLY
Productivity 156
2. Tap Add .
The add event window opens.
3. Enter an event title, start date/time, end date/time, etc., and then tap Save.
The event is added to your calendar.
View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view,
tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap a date and then tap an event.
DRAFT
FOR INTERNAL USE ONLY
Productivity 157
The event details appear.
Tap the event to edit it.
Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of
information you want to sync.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap More options > Manage calendars.
3. Select sync options by sliding the selector next to each option.
The sync settings have been updated.
4. Tap Back to return to Calendar view.
The selected calendars sync.
DRAFT
FOR INTERNAL USE ONLY
Productivity 158
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
1. From home, tap Apps > Settings > Accounts > Accounts > Microsoft Exchange
ActiveSync.
To confirm your sync settings, tap the account name and make sure the Sync Calendar box
is selected. Tap Back to return to the sync menu.
2. Tap Sync all.
Calendar Settings
Configure settings for your phone’s Calendar app.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap More options > Settings to configure these options:
First day of week: Choose a day to start each calendar week.
Show week numbers: Enable or disable display of week numbers on the calendar.
Hide declined events: When enabled, events for which you declined the invitation are not
shown on the calendar.
7-day weather forecast: When enabled, weather information from AccuWeather.com
displays on the calendar.
Notifications:
• Notification sound: Choose a sound for calendar event notifications.
• Vibrate when sound plays: Enable or disable vibration, to play for calendar event
notifications.
Set default reminders: Set default reminders for Events and All-day events.
Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.
About Calendar: View information about the Calendar app.
Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings
menu, you do not have an Exchange ActiveSync account configured on the phone. For information about
adding an account, see Add an Exchange ActiveSync Account.
DRAFT
FOR INTERNAL USE ONLY
Productivity 159
Caller ID
With the Caller ID app, see who is calling, even if the caller is not in your contact list. The Caller ID app
requires a subscription.
■ From home, tap Apps > Caller ID .
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, or set a timer.
Check the Time
You can check the time on your phone. The current time displays in the upper right corner of the status
bar. Many widgets and lock screens also display the time and provide options for how time is displayed.
Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From home, tap Apps > Clock .
The Clock appears.
2. Tap the Alarm tab.
3. Tap Add alarm .
4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume,
and then tap Save.
The alarm is set.
DRAFT
FOR INTERNAL USE ONLY
Productivity 160
Phone at Alarm Time
● At the set alarm time, the phone sounds the alarm and/or vibrates.
● Stopping an alarm: When the alarm sounds, tap Dismiss.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
■ From home, tap Apps > Clock .
The Clock appears.
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From the clock app, tap World Clock.
2. Tap Add city and select a city.
3. Repeat to add multiple cities.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. From the clock app, tap Stopwatch.
2. Tap Start to begin timing.
3. Tap Stop to stop timing.
Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to
reset the stopwatch to zero.
DRAFT
FOR INTERNAL USE ONLY
Productivity 161
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From the clock app, tap Timer.
2. Use the keypad to set the length of the timer.
3. Tap Start to begin the timer.
Drive
Use Google Drive to open, view, rename, and share your Google Docs and files.
■ From home, tap Apps > Google > Drive .
Google Duo
Use Google Duo™ to make 1-to-1 video calls.
■ From home, tap Apps > Google > Duo .
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location Settings.
DRAFT
FOR INTERNAL USE ONLY
Productivity 162
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps > Google > Maps .
Google Maps opens.
If prompted, follow the prompts to accept terms of use.
2. Tap the Search field to start a search.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
A map of the specified location opens.
Google Maps Operations
● View Current Location: From the Maps app, tap Location .
● Obtain Useful Area Information for Current Location: From the Maps app, tap the Search
field, enter the information you are looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu and
then tap Traffic, Satellite, Google Earth, etc.
● Check Route to Destination: From the Maps app, tap Route , enter your current location and
your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap
Search for route.
Route candidates appear in a list.
● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.
DRAFT
FOR INTERNAL USE ONLY
Productivity 163
Google Search
Use Google Search to search not only the Internet, but also the apps and contents of your device.
1. From home, tap the Google search bar or tap Apps > Google > Google .
The Search window opens.
If confirmation appears, follow the prompts.
If a description for Google Now appears, tap Next and read information. Tap Enable on the
last page if you want to use Google Now.
2. Type your search keywords and tap Search .
Search results appear.
To search by voice, tap Voice search in the search bar and speak your search terms.
Google Search Operations
● Changing Search Information: In the search window, tap Menu > Settings > Phone
search and select where to search.
● Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
To enable Google Now, in the search window, tap Menu > Settings > Now cards >
Show cards.
Lookout
Lookout Security lets you configure and manage key security options, such as anti-virus and anti-malware
technology, a lost and stolen device locator service, an application privacy adviser, and a backup service.
■ From home, tap Apps > Lookout .
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient
location using My Files.
To view files in My Files:
1. From home, tap Apps > Samsung > My Files .
2. Tap a category to view the relevant files or folders.
3. Tap a file or folder to open it.
Note: Different folders may appear depending on how your phone is configured.
DRAFT
FOR INTERNAL USE ONLY
Productivity 164
File Groups
Files stored in the device are organized into the following groups:
● Recent files: View recently saved files.
This only appears if one or more files have been accessed recently.
● My device: View folders and files located on the device.
● SD card: View folders and files located on the optional SD card (not included).
● Downloads: View all apps and files that have been downloaded to the device.
● Documents: View document files.
● Images: View image files.
● Audio: View audio files.
● Videos: View video files.
My Files Options
Use My File options to search, edit, clear file history, and more.
■ From home, tap Apps > Samsung > My Files . The following options are available:
Search: Search for a file or folder.
More options : Tap for the following options:
• Manage storage usage: Configure your storage settings.
• Settings: Configure your My Files app settings.
Photos
Google Photos™ automatically backs up your photos and videos to your Google Account.
■ From home, tap Apps > Google > Photos .
Samsung Notes
The Samsung Notes app helps you create, edit, and manage all the notes on your phone.
Sign in to your Samsung account to access your notes in Samsung Notes from any device.
With Samsung Notes, create content by typing, writing, drawing, and even recording voice, video, or
taking pictures. Templates are provided to make content creation easy and help keep things organized.
DRAFT
FOR INTERNAL USE ONLY
Productivity 165
Compose a Note
You can create notes using the Samsung Notes app.
1. From home, tap Apps > Samsung Notes .
2. Tap Create and type a note. Available options include:
Text: Use the keyboard to type text.
Pen: Use the pen tool to write text with your finger or a stylus.
Brush: Create a drawing.
Image: Insert an image into the note.
Voice: Use your voice to insert text into the note.
3. Tap More options > Save when finished.
Edit Notes
You can make edits to notes you create.
1. From home, tap Apps > Samsung Notes .
2. Tap a note to view it.
3. Tap the content and make edits.
4. When you are finished, tap Save.
Browse Notes
You can browse notes you create.
1. From home, tap Apps > Samsung Notes .
2. Browse note entries by swiping up or down.
3. To search for a note, tap Search.
Notes Options
You can edit, share, or manage notes.
1. From home, tap Apps > Samsung Notes .
2. While browsing notes, tap More options for the following options:
Edit: Select notes to share, delete, or move.
Sort by: Change the way notes are organized.
DRAFT
FOR INTERNAL USE ONLY
Productivity 166
List/Grid view: Switch between List view and Grid view.
Settings: View settings for the Samsung Notes app.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile
phone, tablet or computer.
■ From home, tap Apps > Sprint Family Locator .
Tech Expert
Use Tech Expert to get access to a US-based technical expert.
■ From home, tap Apps > Tech Expert .
Uber
Use Uber to hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and
modern way to travel.
■ From home, tap Apps > Uber .
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 167
Entertainment and Activities
The following topics provide an overview of your phone’s entertainment apps, from music players and
YouTube, to health apps, games, and more.
Amazon
Shop at amazon.com from your device.
■ From home, tap Apps > Amazon .
Amazon Kindle
Download books for reading right on your device with the Amazon Kindle app. You must have an account
with Amazon to use the Kindle application.
■ From home, tap Apps > Amazon Kindle .
Amazon Music
Use Amazon Music™ to purchase, download, and play music from Amazon.
■ From home, tap Apps > Amazon Music .
Amazon Photos
Use Amazon Photos to store your photos on Amazon’s cloud server.
■ From home, tap Apps > Amazon Photos .
Amazon Video
Watch Amazon Prime movies and videos on your phone.
■ From home, tap Apps > Amazon Video .
App Spotlight
Use App Spotlight to discover new apps from the Google Play store.
■ From home, tap Apps > App Spotlight .
DraftKings
Play daily fantasy sports against other users with DraftKings.
■ From home, tap Apps > DraftKings .
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 168
Galaxy Apps
Use Galaxy Apps to discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■ From home, tap Apps > Samsung > Galaxy Apps .
Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera or downloaded.
You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture
or wallpaper and share pictures with your friends.
While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to
view the photos or videos in that album.
If you have downloaded any photos and videos, these will be placed in the All downloads album.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. From the main Gallery screen, you can use the following options:
Tap a picture or video to display it in full screen view.
Touch and hold thumbnails to select them (indicated by a checkmark).
Tap the drop-down list in the upper-left corner (Time is the default view) to choose another
display style. You can view by Albums, Events, Categories, or Locations.
Tap Camera to launch the Camera to take pictures or record video.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 169
Tap More options for other options. Available options depend on which Gallery screen you
are viewing, and may include:
• Edit: Depending on the view, tap albums or items to select them. After selection, you can
tap More again for options you can use with the selected item(s).
• Share: Share albums, pictures, or videos.
• Animate: Create an animation from several pictures.
• Collage: Create a collage from several pictures.
• Create album: Create a new album in the Albums view.
• Create story: Create a story from several pictures in the Stories view.
For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and
Share Pictures and Videos.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play using streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p),
and ALAC (.m4a).
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 170
1. From home, tap Apps > Google > Play Music .
The Play Music app opens.
2. To view additional music options, tap Menu and select an option (Listen now, Top charts,
New releases, Music library, Browse stations, or Shop).
3. Tap an item from the category window and then tap a song.
The song begins playing.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 171
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Feature
Description
Music list
View current playlist or queue.
Options menu
Access the options menu.
Music image/album name
Display music images and album names (if available).
Shuffle playlist
Shuffle the current playlist or queue.
Song length
The length of the song.
Rate (thumbs up/thumbs down)
Rate the current song.
Next song
Play the next song.
Play/pause
Play or pause the current song.
Previous song
Play the previous song.
Elapsed time
Amount of time the song has been playing.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 172
Feature
Description
Repeat/play next
Repeat the current song or play the next song queued.
Music title/artist
Displays music title and artist (if available).
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps > Google > Play Music .
The Play Music app opens to the Listen Now screen.
2. Tap Menu to view your library or playlists, or to access Google Play Music online.
3. From a list displaying songs, tap an item from the category window and then tap More options
> Add to playlist.
4. Tap New playlist.
5. Enter a name and tap Create playlist.
The playlist is created.
6. Return to the library view and select Albums or Songs.
7. Tap More options next to an item and then tap Add to playlist > [playlist name].
The song or album is added to the playlist. Repeat to add more items to the playlist.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 173
Adding Currently Playing Music to a Playlist
■ From the player view, tap More options > Add to playlist > [playlist name].
The music is added to the playlist.
Loot
Use Loot to play unlimited premium games for a low monthly fee.
Install the Loot App
Before you use Loot on your phone, you must download and install the app.
1. From home, tap Apps > Loot .
2. Tap Download and follow the prompts to download and install the app.
Access Loot
■ From home, tap Apps > Loot .
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your
area and listen to the radio without the cost of streaming music.
■ From home, tap Apps > NextRadio .
Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the
headphone jack on bottom of the device. To listen through the device's speaker (after plugging in
headphones), tap More options > Output to speaker.
Playphone
Use Playphone to discover and purchase new games. Recommend games to others.
Install the Playphone App
Before you use Playphone on your phone, you must download and install the app.
1. From home, tap Apps > Playphone .
2. Tap Download and follow the prompts to download and install the app.
Access Playphone
■ From home, tap Apps > Playphone .
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 174
Samsung+
Use Samsung+ to get live help, discover new features, and unlock promotions for your Samsung device.
■ From home, tap Apps > Samsung > Samsung+ .
Sprint Fun & Games
Use Sprint Fun & Games to download new apps and games from Sprint.
■ From home, tap Apps > Sprint Fun & Games .
Sprint Music Plus
Use Sprint Music Plus to purchase, download, and play music, ringtones, and ringback tones for your
phone.
Install the Sprint Music Plus App
Before you use Sprint Music Plus on your phone, you must download and install the app.
1. From home, tap Apps > Sprint Music Plus .
2. Tap Install and follow the prompts to download and install the app.
3. When the download has completed, tap Open.
The app opens.
Access Sprint Music Plus
1. From home, tap Apps > Sprint Music Plus .
The app opens.
The first time you use the app, tap Accept to agree to the Premium Services Terms of Use.
2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or
tap More options > Music (under Library) to access your music.
Tap the navigation tools to skip ahead or rewind. Tap More options at any time to see
additional options.
For more information, tap Menu > Settings > About or Help.
Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your
Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From
the Sprint Music Plus app, tap > Settings > Synchronize your music library. Once synced, you will
see your music in the library.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 175
Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. From home, tap Apps > Sprint Music Plus > Music Store.
The app will open and display the Music Store.
2. Enter a song or artist in the search field or browse through options in the tabs in the center of the
screen.
3. Tap a song to select it.
The song information screen is displayed.
4. Follow the prompts to preview or purchase the song. Tap More options at any time to display
the Sprint Music Plus menu.
Tip: For ringtones or ringback tones, tap Ringtone Store or Ringbacks Store from the Sprint Music Plus
main menu.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the
go.
Note: Coverage not available everywhere. Content and lineup subject to change. Select channels also
available for casual usage.
Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include
comprehensive basic packages as well as a full menu of “a la carte” channels.
Watch TV
1. From home, tap Apps > Sprint TV & Movies .
2. Follow the prompts to browse categories and find programs.
Depending on your settings, your phone may prompt you to accept a data connection.
Browse horizontally through the category options in the center of the screen to see what's
available. For quick access, touch a featured item in the center of the screen or select a live
channel from the bottom bar.
Scroll up and down in a category list and then touch a clip or channel to view the program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase
access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected
channel.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 176
Sprint Zone
Use Sprint Zone to access your Sprint account, get device information and help, find recommended apps,
and more.
1. From home, tap Apps > Sprint Zone .
2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your
device or service, Sprint News to learn the latest Sprint information, or Network to see or test
your current data connectivity.
Note: Sprint Zone categories and options are subject to change. Check back frequently for new content
and updates.
Texture
Get unlimited access to all the best digital magazine subscriptions with Texture®.
■ From home, tap Apps > Texture .
YouTube
View and upload YouTube videos from your device.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
If you are prompted to provide confirmation to use the site, follow the prompts to continue.
DRAFT
FOR INTERNAL USE ONLY
Entertainment and Activities 177
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
2. Tap Account .
The Account menu appears.
3. Tap Add .
4. Find a stored video and tap the thumbnail to select it.
Enter a title, description, and tags, and select a privacy setting.
5. Tap Upload .
The video is uploaded to your YouTube channel.
DRAFT
FOR INTERNAL USE ONLY
178
Settings
The following set of topics will cover your phone’s settings menus and options. For an overview of the
settings menu, see Basic Settings.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 179
Connections Settings
The following topics introduce your phone’s basic settings menus and cover your phone’s Connections
settings options.
Basic Settings
From home, tap Apps > Settings to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category
Description
Connections
View and configure your connections settings, including Wi-Fi, Bluetooth,
and mobile network.
Wi-Fi Calling
Enable and set Wi-Fi calling options.
Hotspot and Tethering
Use the Mobile Hotspot feature and tethering feature to share your phone’s
data connection with other devices using Wi-Fi, Bluetooth, or USB
connection.
Sounds and vibration
Configure ringtone and vibration settings.
Notifications
Select which apps can send you alerts, notifications, sounds, and vibrations.
Display
Set display features, font, brightness, etc.
Wallpapers and themes
Set wallpaper for the home and lock screens, and select visual themes for
your phone.
Advanced features
Configure features for the S Pen, playing games, using the phone with one
hand, screen capture gestures, and more.
Device maintenance
See an overview of the status of your device’s battery, storage, RAM, and
device security.
Applications
Manage default apps, default apps, and system processes.
Lock screen and
security
Set your phone’s lock screen options. Set security features such as device
administrators, encryption, and trusted credentials.
Accounts
Set up and manage accounts, back up and sync your data, reset your
phone, and transfer content from old devices.
Google
Configure your device’s Google settings.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 180
Category
Description
Accessibility
Set accessibility options such as screen magnification, hearing aid
compatibility, etc.
General management
Configure your phone’s language and input options, set the date and time,
and report diagnostic information.
System Update
Update your system’s software, PRL, and Profile.
About device
View device status, legal information, and hardware information about your
device.
Access Settings
1. From home, tap Apps > Settings .
The settings menu opens.
2. Select categories and then select your settings options.
Settings are made and applied.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
.
Access Connection Settings
■ From home, tap Apps > Settings > Connections .
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 181
The table below outlines your Connection settings.
Category
Description
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Data usage
Check your phone’s data usage.
Airplane mode
Turn Airplane mode on or off.
Mobile networks
View and configure your mobile network connections and settings.
Location
Enable one or more location services.
More connection
settings
Set wireless and network functions, including scanning for nearby devices,
using printing services, and setting up a Virtual Private Network (VPN).
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
1. From home, tap Apps > Settings > Connections .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 182
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network, enter the password, and tap Connect.
Your phone is connected to the selected Wi-Fi network.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Connect to a Wi-Fi Network Using WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless
network connection between your phone and a router.
To connect using a WPS button:
1. From Wi-Fi settings, tap Advanced > WPS push button.
2. Press the WPS button on your router.
3. Follow the prompts to complete the connection.
To connect using a Personal Identification Number (PIN):
1. From Wi-Fi settings, tap Advanced > WPS PIN entry.
2. Enter the PIN displayed on your router.
3. Follow the prompts to complete the connection.
Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when
the current Wi-Fi connection is unstable.
1. From the Wi-Fi settings menu, tap Advanced > Smart network switch.
2. Tap On/Off to enable the feature.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 183
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
■ From the Wi-Fi menu, tap Advanced to access Wi-Fi settings:
Smart network switch: Connect automatically to a mobile network connection when the Wi-
Fi connection is unstable.
Network notification: Receive notifications when open networks in range are detected.
Hotspot 2.0: Automatically connect to Wi-Fi access points that support Hotspot 2.0.
Manage networks: Manage your saved Wi-Fi networks.
WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other
equipment.
WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a
Wi-Fi router or other equipment (not configurable).
Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi.
Install network certificates: Install authentication certificates.
MAC address: View your device’s MAC address, which is required when connecting to some
secured networks (not configurable).
IP address: View your device’s IP address (not configurable).
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 184
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps > Settings > Connections .
2. Tap Bluetooth.
The Bluetooth settings open.
Bluetooth Settings Operations
● Enable Bluetooth: From Bluetooth settings, tap On/Off.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the prompts.
● Change your phone name: From Bluetooth settings, tap More options > Rename device,
enter a new name, and tap Done.
This changes the name of your phone as seen by other devices.
● Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the prompts.
Depending on the device, you may be required to enter or accept a passkey.
If the target device does not appear, tap Scan to search again.
This setting is available when Bluetooth is enabled.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 185
● Change the name of a paired device: From Bluetooth settings, tap Settings next to a
paired device name, tap Rename, enter a new name, and tap OK.
Emoji cannot be used in a device name.
This setting is available when Bluetooth is enabled.
● Canceling pairing: From Bluetooth settings, tap Settings next to a paired device name, and
then tap Unpair.
This setting is available when Bluetooth is enabled.
● Enable service from paired device: From Bluetooth settings, tap Settings next to a paired
device name, and then tap the listing under Profiles.
If a confirmation prompt appears, follow the prompts.
This setting is available when Bluetooth is enabled.
This setting is available when the paired device is providing a service.
Tap the setting to toggle On/Off.
● Search for other devices: From Bluetooth settings, tap Scan.
This setting is available when Bluetooth is enabled.
● Check files received using Bluetooth transfer: From Bluetooth settings, tap More options >
Received files, and then follow the prompts.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 186
Data Usage Settings
The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps > Settings > Connections .
2. Tap Data usage.
The data usage window opens.
3. Data usage settings operations:
Data usage cycle: Tap the drop-down menu, and then choose a time period for data usage.
Data usage for the period is displayed on the graph, along with usage by application at the
bottom of the screen.
Mobile data: Enable or disable mobile data.
Limit mobile data usage: Your mobile data connection is turned off when the specified limit
is reached.
Alert me about data usage: Receive an alert when your mobile data usage reaches the
amount you selected.
By application: View data usage by application.
4. Tap More options for the following options:
Restrict background data: Restrict some apps and services from working unless you are
connected to a Wi-Fi network.
Show/Hide Wi-Fi usage: Display or hide a Wi‑Fi tab that shows Wi-Fi usage.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 187
Restrict networks: Select Wi-Fi networks that are mobile hotspots. You can restrict apps
from using these networks, and you can configure apps to warn you before using these
networks for large downloads.
Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot make
calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such
as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your phone, such as playing music, watching
videos, or using other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the
notification panel.
1. From home, tap Apps > Settings > Connections .
2. Tap Airplane mode.
3. Tap On/Off to enable Airplane mode.
Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag
down the status bar and tap Airplane mode > Turn on).
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 188
Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
1. From home, tap Apps > Settings > Connections .
2. Tap Mobile networks.
3. Configure options:
Data roaming: When you are outside your home network area, your phone can still connect
to other networks that your provider supports using roaming. There may be additional costs
for accessing networks while roaming, so you may want to control your phone’s roaming
behavior with Roaming settings.
• Roaming network: Select a roaming default. Choose Home only, to only connect to the
Sprint network, or Automatic to allow connections to Sprint’s partner networks, when
available.
• Roaming guard: Choose options for displaying an onscreen roaming notice for certain
functions. Enable or disable roaming notices for Voice and Data for Domestic use, Voice,
Data and Outgoing text message for International networks, and Voice, Data and
Outgoing text message for GSM networks (if supported by your phone).
• Roaming settings: Enable or disable roaming options, including Voice and Data for
Domestic and International networks, and Data for GSM networks (if supported by your
phone).
Network mode: Choose a preferred network mode. Available options depend on your
phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the
recommended setting).
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 189
Access Point Names: View, configure, and add access point names (APNs) for your
phone’s data connection.
Network operators: View mobile network operator information for international GSM
networks.
Location Settings
Some apps, such as Google Maps, may require one or more location services be turned on for full
functionality.
Locating Method
Before using any features that require location assistance, you must enable your device’s location
services.
1. From home, tap Apps > Settings > Connections .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location is determined:
High accuracy: Use GPS, Wi-Fi, and mobile networks.
Battery saving: Use Wi-Fi and mobile networks (no GPS).
Device only: Use GPS only.
5. Tap Improve accuracy to use other connections for determining your location:
Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even
when Wi-Fi is turned off.
Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically
through Bluetooth, even when Bluetooth is turned off.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 190
Recent Location Requests
Apps that have requested your location are listed under Recent location requests.
1. From home, tap Apps > Settings > Connections .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap an entry under Recent location requests to view the app’s settings.
Location Services
Google uses Location History to store and use your device’s most recent location data. Google apps,
such as Google Maps, can use this data to improve your search results based on places that you have
visited.
1. From home, tap Apps > Settings > Connections .
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 191
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Google Location History and sign in to your Google Account for more options.
More Connection Settings
The more connection settings menu provides access to additional connection options, such as Nearby
device scanning, Printing, and VPN.
More Connection Settings Options
Setting
Description
Nearby device scanning
Scan for and connect to nearby devices.
Printing
Set up printers to print from your phone.
VPN
Add a Virtual Private Network (VPN).
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 192
Access More Connection Settings Options
1. From home, tap Apps > Settings > Connections .
2. Tap More connection settings.
3. Set items.
Your settings are saved and implemented.
Nearby Device Scanning
Scan for and connect to nearby devices. You will receive notifications when there are available divides to
connect to.
1. From home, tap Apps > Settings > Connections > More connection settings.
2. Tap Nearby device scanning.
The Nearby device scanning screen displays.
3. Tap On/Off to enable the feature.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 193
Printing
You can print from your phone, using Wi-Fi, to an optional compatible printer (not included). Your phone
and the optional printer must be connected to the same Wi-Fi network.
Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP
address of the printer; consult the printer’s documentation for this information.
1. From home, tap Apps > Settings > Connections > More connection settings.
2. Tap Printing.
The Printing settings screen displays.
3. From the Printing settings screen, tap Download plug-in .
4. Follow the prompts to download and install a print driver from the Google Play store.
5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service
must be on to add a printer.
6. Tap More options > Add printer > Add printer (or Add depending on the plug-in), and
then enter a name and the IP address of the printer.
Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print
service and printer you are using.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 194
1. From the Printing settings screen, select a print service from the list.
2. Tap On/Off to turn the service on. The service must be on to add a printer.
3. Tap More options > Add printer and follow the prompts to add a printer.
4. Tap More options > Printer settings to configure printer options. Available options may vary
depending on the type of printer, and not all printers support all options.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage before setting up a VPN.
1. From home, tap Apps > Settings > Lock screen and security.
2. Tap Screen lock type > Pattern, PIN, or Password.
3. Follow the prompts to set up your secure screen lock.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 195
4. Tap Back to return to the main settings menu, and then tap Other security settings.
5. Tap Trusted credentials and then tap your preferred system and user credentials.
Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your phone.
1. From home, tap Apps > Settings > Connections > More connection settings.
2. Tap VPN.
The VPN settings window appears.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 196
3. Tap Add VPN, and then enter the information for the VPN you want to add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your network
administrator.
4. Tap Save.
Your VPN is added to the VPNs section of the VPN settings window.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
To access the VPN settings window:
1. From home, tap Apps > Settings > Connections.
2. Tap More connection settings > VPN.
The VPN settings window appears.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 197
Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.
2. When prompted, enter your login credentials, and then tap Connect.
You will connect to the selected VPN.
When you are connected, a VPN connected icon appears in the notification area.
3. Open the Web browser to access resources such as intranet sites on your corporate network.
Disconnect from a VPN
1. Pull down the status bar to open the notification panel.
2. Tap the VPN connection to return to the VPN settings window.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 198
3. Tap the VPN connection, and tap Disconnect to disconnect from it.
Your phone disconnects from the VPN.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in
the notification area of the status bar.
Wi-Fi Calling Settings
The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1-1
information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling.
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Follow the prompts to change your Wi-Fi Calling settings.
When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled in the status bar when
Wi-Fi Calling is active, or Wi-Fi calling disabled if it is set up but you are not currently
connected to a Wi-Fi network.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 199
Hotspot and Tethering Settings
Use Mobile hotspot and tethering to share your device’s Internet connection with other devices.
Hotspot Settings
Use Hotspot to share your device’s Internet connection with other devices. For more information, see
Hotspot.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering > Hotspot.
The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Advanced Hotspot Settings
The hotspot settings menu lets you configure advanced options.
● Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot >
Network name, enter a name for your hotspot, and then tap Save.
● Hide your Hotspot: From the Hotspot window, tap More options > Configure Hotspot >
Hide my device to make your Mobile hotspot invisible to other Wi-Fi devices during a scan.
When hidden, other devices can still connect to your Mobile hotspot, but have to set up the
connection manually with your Network SSID and Password.
● Set Hotspot security: From the Hotspot window, tap More options > Configure Hotspot >
Security, select a security settings option, and then tap Save.
DRAFT
FOR INTERNAL USE ONLY
Connections Settings 200
● Set Hotspot password: From the Hotspot window, tap More options > Configure Hotspot >
Password, enter a password, and then tap Save.
● Set allowed devices: To select which devices are allowed to connect to the Hotspot, in the
Hotspot window, tap More options > Allowed devices > Add, enter a device name and MAC
address, and then tap Add.
To remove allowed devices, tap Delete.
● Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout
settings, and then an option to select it.
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device
using a USB cable or by Bluetooth.
For more information, see Tethering.
Note: Using the tethering feature consumes battery power and uses data services.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering .
The Hotspot and tethering window opens.
3. Choose an option:
Bluetooth tethering: Pair your device with the computer using Bluetooth. Consult the
computer’s documentation for more information about configuring your computer to pair using
Bluetooth. Tap Bluetooth tethering to turn tethering on.
USB tethering: Connect the computer to your phone using a USB cable, and then tap USB
tethering to turn tethering on.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 201
Device Settings
The following topics outline the device settings options available on your phone, including sounds,
display, gestures, applications, and more.
Sounds and Vibration Settings
The following topics cover your phone’s Sounds settings options.
Access Sounds and Vibration Settings
■ From home, tap Apps > Settings > Sounds and vibration .
The table below outlines your Sounds and vibration settings.
Category
Description
Sound mode
Set the sound mode for the phone.
● Sound: Your phone uses the sounds, vibrations, and volume levels
you have chosen in Sound settings for notifications and alerts.
● Vibrate: Your phone vibrates for notifications and alerts. This uses
the Vibration intensity you choose in Sound settings.
● Mute: Your phone plays no sounds or vibrations. Onscreen
reminders will still occur.
Vibrate while ringing
Set your device to vibrate in addition to ringing when you receive a call.
Volume
Set volume for ringtones, media, system features, etc.
Ringtone
Set your ringtones and notification sounds for your phone, apps, keypad,
and other features.
Vibration pattern
Choose from preset vibration patterns or create your own pattern.
Notification sounds
Choose a sound for notifications, such as for new messages and event
reminders.
Do not disturb
Configure the Do not disturb feature to mute calls and alerts at will or on a
schedule, as well as set exceptions.
Touch sounds
Play tones when you touch or tap the screen to make selections.
Screen lock sounds
Play sounds when locking or unlocking the screen.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 202
Category
Description
Emergency tone
Sound an alert, vibrate, or stay silent when an emergency alert is received.
Charging sound
Play a sound when a charger is connected.
Dialing keypad tones
Play tone when the dialing keypad is tapped.
Keyboard sound
Play a sound when the Samsung keyboard is tapped.
Sound quality and
effects
Set sound quality and sound effects for your phone.
Access Sound Settings
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Set your sound and vibration options.
Your sound and vibration settings are saved and applied.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 203
Sound Mode
You can switch between sound modes, while preserving the individual sound settings you have made.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Sound mode, and then choose a mode:
Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in
Sound settings for notifications and alerts.
Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you
choose in Sound settings.
Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 204
Vibrate While Ringing
Set the phone to vibrate while ringing.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap On/Off next to Vibrate while ringing to enable the feature.
Volume
Set the system volume level, and set default volume for call ringtones, notifications, and other media.
Note: You can also set System volume from the home screen by pressing the Volume key.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
DRAFT
FOR INTERNAL USE ONLY
Device Settings 205
3. Tap Volume and then drag the sliders to set the default volume for:
Ringtone
Media
Notifications
System
Media Volume Limiter
Limit the maximum output of the device’s volume. You can also set a PIN to prevent unauthorized users
from changing this setting.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration > Volume.
3. Tap More options > Media volume limiter.
Tap On/Off to enable this feature.
• When enabled, drag the Custom volume limit slider to set the maximum output volume.
Tap Set volume limit PIN to prevent changes to the volume setting.
Ringtones and Sounds
Choose a ringtone for incoming calls.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Ringtone to select a default ringtone.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 206
Add a Ringtone
When you select a ringtone, you can add a custom ringtone.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage .
4. Select a source (OneDrive® or Sound picker) for the ringtone.
You will see a list of compatible songs or audio files. To load music on your phone, see
Transfer Files between Your Phone and a Computer.
5. Tap a song to hear a preview, and then tap Done to save it as a ringtone.
The new ringtone is saved to the list and will be available to be assigned as a default ringtone
or as a ringtone for individual contacts, groups, etc.
Tip: When choosing music for a ringtone, select the Highlights only checkbox to allow the system to
select what part of the song to use. Clear the checkbox to play the song from the beginning.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 207
Vibration Pattern
Choose a vibration pattern.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Vibration pattern to select a default vibration pattern.
Notification Sounds
Set the default notification sounds for apps such as Messages, Calendar, and Email.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
DRAFT
FOR INTERNAL USE ONLY
Device Settings 208
3. Tap Notification sounds to set options:
Default notification sound: Set the default sound for notifications.
Messages notifications: Set the default sound for new messages.
Calendar notifications: Set the default sound for calendar events.
Email notifications: Set the default sound for new email. (This option is only displayed if you
have an email account set up.)
Do Not Disturb
This setting allows you to block all notifications and alerts. The options below determine what notifications
can make sounds, and during what time periods you want to enter this mode.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Do not disturb to enable the feature.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 209
Scheduling
This option allows you to turn Do not disturb mode on or off automatically at scheduled times.
Note: Scheduling is not available if Do not disturb mode has been turned on manually.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Do not disturb.
4. Tap Turn on as scheduled, and set the Days, Start time, and End time.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 210
Allow Exceptions
This option lets you customize which notifications are allowed while your device is in Do not disturb mode.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Do not disturb.
4. Tap Allow exceptions, and then tap one of the following options:
No exceptions: Allow no exceptions.
Alarms only: Allow exceptions for alarms.
Custom: Set your own exceptions.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 211
System Sounds
Set various other system sound options.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap On/Off to enable each option:
Touch sounds: Play tones when you touch or tap the screen to make selections.
Screen lock sounds: Play a sound when you unlock the screen.
Emergency tone: Sound an alert, vibrate, or stay silent when an emergency alert is
received.
Charging sound: Play a sound when a charger is connected.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 212
Key-tap Feedback
Play tones when the dialing keypad or the keyboard is tapped.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. To On/Off to enable each option:
Dialing keypad tones: Play a tone when the dialing keypad is tapped.
Keyboard sound: Play a sound when the Samsung keyboard is tapped.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 213
Sound Quality and Effects
Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are
connected.
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Tap Sound quality and effects.
4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound
settings.
5. Tap On/Off to enable each option:
Surround: Recreate the effects of rich surround sound.
Tube Amp Pro: Simulate the soft timbre of a tube amplifier.
Concert hall: Simulate the reverb of a concert hall.
6. Tap Adapt sound and follow the prompts to customize your sound settings.
Note: Sound effects are only available while headphones or a compatible Bluetooth headset is
connected.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 214
Notifications Settings
The following topics cover your phone’s Notifications settings options.
Access Connection Settings
1. From home, tap Apps > Settings .
2. Tap Notifications .
3. Tap On/Off next to an app to enable or disable notifications.
4. Tap Advanced to configure more notification options for individual apps.
Display Settings
Configure your display’s brightness, screen timeout delay, and other display settings.
Access Connection Settings
■ From home, tap Apps > Settings > Display .
Display Settings Overview
The display settings menu allows you to configure the following options:
Display Setting
Description
Brightness
Set the display brightness.
Outdoor mode
Increase the screen brightness for 15 minutes to improve screen display
for use outdoors.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 215
Display Setting
Description
Font
Set a default font and font size.
Easy mode
Set your device to use Easy mode.
Icon frames
Display icons with a shaded background to make them stand out on the
Home screen and Apps screen.
Status bar
Choose which notifications to show and whether or not to show the
battery percentage.
Screen timeout
Set a screen timeout duration.
Note: Longer durations discharge the battery more quickly.
Screen saver
Select a screen saver to be displayed when the device is charging.
Access Display Settings
1. From home, tap Apps > Settings > Display .
2. Set your display options.
Your display settings are saved and applied.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 216
Brightness
Adjust the screen brightness to suit your surroundings or personal preference. You may also want to
adjust screen brightness to conserve battery power.
1. From home, tap Apps > Settings > Display .
2. Customize options under Brightness:
Drag the Brightness slider to set a custom brightness level.
Tap Outdoor mode to increase the screen brightness for 15 minutes.
Note: You can also control Brightness from the notification panel.
Font Size and Style
You can set the font size and style for all text that is displayed on the screen.
1. From home, tap Apps > Settings > Display .
DRAFT
FOR INTERNAL USE ONLY
Device Settings 217
2. Tap Font to choose a font size and style.
Drag the slider to adjust the font size.
Tap a font style to select a font, or tap Download fonts to find new fonts from Galaxy Apps.
3. Tap Done to set the font size and style.
Easy Mode
Easy mode provides a simpler experience using your phone, with a simpler home screen layout and
simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of
your phone, you can turn on Easy mode at any time.
1. From home, tap Apps > Settings > Display .
2. Tap Easy mode.
3. Select the apps you want to use from the Easy applications list.
4. Tap Done to apply your Easy mode settings.
Return to Standard Mode
You can use the Easy mode Settings menu to return to Standard mode.
1. From home, tap Apps > Settings > Display .
DRAFT
FOR INTERNAL USE ONLY
Device Settings 218
2. Tap Easy mode.
3. Tap Standard mode, and then tap Done.
Icon Frames
You can show icons with a shaded background to make them stand out on the Home screen and
Apps list screen.
1. From home, tap Apps > Settings > Display .
2. Tap Icon frames.
3. Choose one of the following options:
Icons only: Show icons only.
Icons with frames: Show icons with shaded backgrounds.
4. Tap Apply, and confirm when prompted.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 219
Status Bar
You can determine which notifications appear on the status bar.
1. From home, tap Apps > Settings > Display .
2. Tap Status bar.
3. Tap On/Off to enable or disable the following options:
Show recent notifications only: Show only the three most recent notifications in the status
bar.
Show battery percentage: Show the battery charge percentage.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 220
Screen Timeout
Turn the screen off after a set amount of time.
1. From home, tap Apps > Settings > Display .
2. Tap Screen timeout.
3. Choose a time period.
Note: Longer screen timeout durations will discharge your phone's battery more quickly.
Screen Saver
Screen saver controls what is displayed on the screen when the device is charging. You can choose to
display colors or photos.
1. From home, tap Apps > Settings > Display .
2. Tap Screen saver.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 221
3. Tap On/Off to enable Screen saver.
4. Configure options:
Colors: Tap the selector to display a changing screen of colors.
Photo Table: Display pictures in a photo table. Tap Settings for options.
Photo frame: Display pictures in a photo frame. Tap Settings for options.
Photos: Display pictures from your Google Photos™ account. Tap Settings for options.
More options > Preview: See a demonstration of Screen saver.
More options > Select when to use: Choose to see Screen saver while the device is
docked, charging, or both.
Advanced Features Settings
Configure features on your device that make it easier to use.
One-Handed Operation
Adjust the screen size and layout for easy control of your device with one hand.
1. From home, tap Apps > Settings > Advanced features .
2. Tap One-handed operation.
3. Tap On/Off to enable or disable the following:
Reduce screen size: Press the Home key three times in quick succession to reduce the size
of the display.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 222
One-handed input: Adjust the size and position of the keyboard and other input methods for
easier input with one hand.
Other Advanced Features Settings
Configure other useful features. For example, you can control certain device actions by picking up the
device and by touching the screen with the palm of your hand or turning over the device.
1. From home, tap Apps > Settings > Advanced features .
2. Tap On/Off to enable or disable each of the following.
Quick launch Camera: Open the Camera by quickly pressing the Home key twice.
Direct call: Call the contact whose call log, message, or contact details are currently on the
screen by bringing the device close to your ear.
Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls
and messages.
Easy mute: Mute sounds and video by covering the screen or turning over the device.
Send SOS messages: Send a quick alert to your primary contacts when you are in an
emergency situation by pressing the Power/Lock key quickly three times.
• Send messages to: Add recipients by creating new contacts or selecting from Contacts.
• Attach pictures: Send pictures to your emergency contacts.
• Attach audio recording: Send a short audio message to your emergency contacts.
Direct share: Share content with specific people directly using the sharing panel from within
any app.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 223
Applications Settings
View information and configure settings for all apps on your phone.
Access Applications Settings
1. From home, tap Apps > Settings > Applications .
2. Tap on an app to view and configure its settings.
Depending on the app and its location, you may be able to force the app closed, uninstall or
disable the app, clear cache and data, and more.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 224
Applications Overview
You can download and install new applications on your device. Use Application settings to manage your
downloaded and preloaded applications.
Warning: Because this device can be configured with system software not provided by or supported by
Google or any other company, you operate this software at your own risk.
Application Options
1. From home, tap Apps > Settings > Applications .
2. If you have disabled applications:
Tap All apps at the top left of the screen.
Tap All apps, Enabled, or Disabled.
3. Tap More options to configure the following:
Sort by size/name: Sort apps either by size or by name.
Default applications: Choose or change apps that are used by default for certain features,
like email or browsing the Internet.
App permissions: Grant permission for access to your device’s information to individual
apps.
Show/Hide system apps: Show or hide system (background) apps.
Apps that can appear on top: Choose apps that can run on top of other running apps.
Change system settings: Select which apps can change system endings.
Reset app preferences: Reset options that have been changed. Existing app data is not
deleted.
Note: Options vary by application.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 225
Manage Apps
You can view and update information about an application, including memory usage, default settings, and
permissions.
1. From home, tap Apps > Settings > Applications .
2. Tap an application to view and update information about the application. The following options
are displayed:
Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled.
Force stop: Stop an app that is misbehaving. Restart your device if stopping an app,
process, or service causes your device to stop working correctly.
Mobile data: View mobile data usage by the app.
Battery: View battery usage since the last full charge.
Storage: Manage the app’s storage usage.
Memory: View the app’s memory usage.
Notifications: Configure notifications from the app.
Permissions: View permissions granted to the app for access to your device’s information.
Set as default: Set the app as a default for a certain category of apps.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 226
Default Applications
Set or clear default applications for certain built-in features of the phone.
1. From home, tap Apps > Settings > Applications .
2. Tap More options > Default applications.
3. Tap each default setting to see what services or applications are available to set as the default.
Browser app: Choose a default browser app.
Calling app: Choose a default calling app.
Messaging app: Choose a default messaging (text and multimedia) app.
Default app selection: Choose whether to have the phone set default apps automatically or
to have the phone ask before setting default apps.
Set as default: Select a different app to open related files.
Home screen: Choose a Home screen type.
Device assistance app: Choose an app that provides assistance for using your device.
Note: If you choose a default messaging app other than Messages, you will not be able to use the
Messages app unless you restore it as the default messaging app.
DRAFT
FOR INTERNAL USE ONLY
Device Settings 227
App Permission Settings
Configure settings and permissions for your phone’s apps.
1. From home, tap Apps > Settings > Applications .
2. Tap More options > App permissions.
3. Tap an app to configure its settings and permissions.
Note: Available settings and permissions vary by app.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 228
Personal Settings
The following topics cover your phone’s personalization settings, including wallpaper, themes, lock screen
and security settings, accounts, and more.
Wallpapers and Themes Settings
The following topics cover your phone’s Wallpapers and themes settings options.
Wallpaper
You can change the wallpaper for the Home and lock screens.
Change the Wallpaper
■ From home, tap Apps > Settings > Wallpapers and themes > Wallpapers.
For more information, see Change the Wallpaper.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 229
Themes
Themes are packages of visual content that provide different wallpapers and icons for your phone.
Change the Theme
1. From home, tap Apps > Settings > Wallpapers and themes > Themes.
2. Tap a theme to preview it.
Tap View all to see all available themes.
3. To apply a theme, tap the theme, and then tap Apply.
Your theme is changed.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 230
Icons
Apply custom icons to replace built-in app icons.
Change the Theme
1. From home, tap Apps > Settings > Wallpapers and themes > Icons.
2. Tap an icon set to view a preview of the icons.
Tap View all to see all available icon sets.
3. Tap Apply to apply the selected icon set.
Lock Screen and Security Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen
options, determine whether to show tips for unlocking the phone, and enter your owner information to be
displayed on the lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and
credential storage options.
Access Lock Screen and Security Settings
■ From home, tap Apps > Settings > Lock screen and security .
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 231
The Lock screen and security settings menu allows you to configure the following options:
Category
Description
Screen lock type
Increase the security of your phone by creating a screen lock.
Info and app shortcuts
Show the dual clock, owner’s information, or app shortcuts on the lock
screen.
Notifications on lock
screen
Enable notifications to be displayed on the lock screen.
Secure lock settings
Set your secure lock functions.
Unknown sources
Allow or deny installation of apps from sources other than the Google Play
store app.
Secure Folder
Lock your private content and apps to enhance security.
Secure startup
Protect your device by using a screen lock when your device turns on.
Encrypt SD card
Protect your SD card (not included) by encrypting its data.
Other security settings
Configure settings for encryption, password visibility, security updates,
credentials, and other security features.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 232
Access Lock Screen and Security Options
■ From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock
the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
● None
● Swipe
● Pattern
● PIN
● Password
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password). It is also recommended you frequently change your
password to ensure the safety of your phone and personal data.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 233
Access Screen Lock Settings
1. From home, tap Apps > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type and follow the prompts to enter your PIN, pattern, or password.
The Screen lock settings menu opens.
Use Swipe to Unlock the Screen
■ From the Screen lock type menu, tap Swipe to save the setting.
The screen lock is set.
Use a Screen Unlock Pattern
1. From the Screen lock type menu, tap Pattern.
2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.
The phone records the pattern.
3. Tap Continue.
4. When prompted, draw the screen unlock pattern again, and then tap Confirm.
The screen unlock pattern is saved.
5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock
pattern.
The screen lock is set.
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be
prompted to wait for 30 seconds before you can try again.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 234
Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap
Apps > Settings > Lock Screen and Security > Secure lock settings, and then tap On/Off
next to Make pattern visible to turn it off.
Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen
and Security > Screen lock type.
Use a Screen Unlock PIN
1. From the Screen lock type menu, tap PIN.
2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.
The screen lock is set
If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock type menu, tap Password.
2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then
enter your password again to confirm it.
The screen lock is set.
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type.
The Screen lock settings menu opens.
3. Draw your unlock screen pattern, or enter your PIN or password.
4. Tap None.
The screen lock is disabled.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 235
Unknown Sources
Enable installation of non-Google Play applications.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Unknown sources > OK to enable this option.
Warning: Enabling installation of third-party applications can cause your device and personal data to be
more vulnerable to attacks by unknown sources.
Secure Folder
Lock your private content and apps to enhance security. You must sign in to your Samsung account in
order to use Secure Folder. You must also set a secure lock for your device.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Secure folder and follow the prompts to secure content on your device.
Secure Startup
Protect your device by using a screen lock when your device turns on.
Require a numeric PIN or password to decrypt your device each time you power it on.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Secure startup and follow the prompts to encrypt all data on your device.
Encrypt SD Card
Require a numeric PIN or password to decrypt your optional memory card (not included) when you first
access it after powering on your device.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Encrypt SD card. A description of the encryption process is displayed.
3. Tap Encrypt SD card again and follow the prompts to encrypt all data on your memory card.
Other Security Settings
Change other security settings, such as those for security updates and credential storage.
View Passwords
Display password characters briefly as you type them.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Other security settings > Make passwords visible to turn the feature on.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 236
Security Update Service
Automatically receive security updates.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Other security settings for the following Security update service options:
Security policy updates: Automatically or manually check for security policy updates.
• Automatic updates can also be limited to only when your device is connected to a Wi‑Fi
network.
Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis.
Device Administration
Manage your device administrators and application installation privileges.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Other security settings > Device administrators.
Tap Android Device Manager to allow it to lock or erase a lost device.
Depending on your phone's settings, additional device administrator options, such as
Lookout, may be available.
Credential Storage
Manage your security certificates. If a certificate authority (CA) certificate gets compromised or for some
other reason you do not trust it, you can disable or remove it.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Other security settings for the following Credential storage options:
Storage type: Select a storage location for credential contents.
View security certificates: Display certificates in your device’s ROM and other certificates
you have installed.
User certificates: View user certificates.
Install from device storage: Install a new certificate from storage.
Clear credentials: Erase the credential contents from the device and reset the password.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 237
Advanced Security Settings
Use these options to configure advanced security settings.
1. From home, tap Apps > Settings > Lock screen and security .
2. Tap Other security settings for the following advanced options:
Trust agents: Perform selected actions when trusted devices are connected.
• To view Trust agents, set up a secured screen lock (Password, PIN, or Pattern). For
more information, see Screen Lock.
Pin windows: Pin an app on your device screen, preventing access to other features of your
device.
Usage data access: View the applications that can access your device’s usage history.
Notification access: View the applications that can access notifications you receive on your
device.
Do not disturb permission: View which apps have permission to change the Do not disturb
settings.
Accounts Settings
Set up and manage accounts, including your Google Account, Samsung account, email, and social
networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts,
and other types of content.
Access Accounts Settings
■ From home, tap Apps > Settings > Accounts .
The table below outlines your Accounts settings.
Category
Description
Accounts
Add and manage all your email, social networking, and picture and video
sharing accounts.
Backup
Back up your phone’s data and settings to Google servers before resetting
your phone to the original factory settings.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 238
Accounts
Add and manage all your email, social networking, and picture and video sharing accounts.
Set Up a New Account
1. Apps > Settings > Accounts > Accounts.
2. Tap Add account.
An Add account window appears.
3. Tap an account type and then follow the prompts to add the required account information.
The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps > Settings > Accounts > Accounts.
2. Tap the account type to see the existing accounts.
The account settings menu appears.
3. View and configure your account settings as desired.
The account options are updated.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 239
Backup
Your phone’s Backup menu lets you back up your phone’s data and settings to Google servers before
resetting your phone to the original factory settings. The Factory data reset erases all data from the
phone’s application storage, including:
● Your Samsung account
● Your Google Account
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup Overview
The following options are available in the Backup menu:
Backup Option
Description
Back up my data
(Samsung account)
Enable backup for application data, Wi-Fi passwords, and other settings to
your Samsung account.
Restore (Samsung
account)
When reinstalling an application, backed up settings and data will be
restored from your Samsung account.
Storage usage (Samsung
account)
Check how much storage you are using in your Samsung account.
Back up my data (Google
account)
Enable backup for application data, Wi-Fi passwords, and other settings to
your Google Account.
Backup account (Google
account)
Select the Google Account used to back up data.
Automatic restore (Google
account)
When reinstalling an application, backed up settings and data will be
restored from your Google Account.
● Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
● Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 240
Access Backup Options
1. From home, tap Apps > Settings > Accounts .
2. Tap Backup.
The Backup menu opens.
3. Set options.
The backup settings are applied and saved.
Samsung Account Backup Settings
Enable backup of your information to your Samsung account.
1. From home, tap Apps > Settings > Accounts .
2. Tap Backup.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 241
3. Configure these options under the Samsung account heading:
Back up my data: Enable back up of your phone log, messages and more through your
Samsung account.
Restore: Use your Samsung account to restore your backup data.
Storage usage: Check how much storage you are using in your Samsung account.
Google Account Backup Settings
Enable backup of your information to Google servers.
1. From home, tap Apps > Settings > Accounts .
2. Tap Backup.
3. Configure these options under the Google account heading:
Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to
Google servers.
Backup account: Select a Google Account to be used as your backup account.
Automatic restore: Enable automatic restoration of settings from Google servers. When
enabled, backed-up settings are restored when you reinstall an application.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 242
Google Settings
Configure your device’s Google settings.
Customize Google
To customize your Google settings:
1. From home, tap Apps > Settings > Google .
2. Select an option to customize:
Location: Configure your Google location settings.
Security: Configure the Android Device Manager and apps security settings.
Ads: Configure your Google advertising profile.
App preview messages: Receive and reply to messages sent from messaging apps that are
not installed on your device.
Nearby: Use your device’s sensors to connect with nearby devices.
Search & Now: Configure your Google search settings and Google Now settings.
Set up nearby device: Set up another device using Wi-Fi and Bluetooth.
Note: These options may change if you are signed in to your Google Account.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option
Description
Vision
Configure accessibility features for vision.
Hearing
Configure accessibility features for hearing and sounds.
Dexterity and interaction
Configure accessibility features for handling and interactions with the
phone.
Direct access
Open your accessibility settings by pressing the Home key three times
in quick succession.
Notification reminder
Set the phone to beep or vibrate at set intervals to remind you of any
unread notifications from selected applications.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 243
Accessibility Option
Description
Answering and ending
calls
Answer calls by pressing the Home key, and end calls by pressing the
Power/Lock key.
Single tap mode
Dismiss or snooze alarms, calendar events, and timer alerts, and
answer or reject incoming calls with a single tap.
Services
Configure other accessibility services, if installed.
Access Accessibility Options
1. From home, tap Apps > Settings > Accessibility .
2. Set available accessibility options.
Your accessibility settings are applied and saved.
Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Vision to configure options:
Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice
Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to
help blind and low-vision users. When Voice Assistant is turned on, you may need to use a
double-tap to select items, because a single tap is used to trigger Voice Assistant.
Voice Assistant help: View tutorials on using Voice Assistant.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 244
Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is
enabled, double-press the Power/Lock key to turn it on or off while using your phone.
Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By
default, when you have Voice Assistant turned on, you must double-tap items on the screen
to select them. If you turn on Rapid key input, you can tap and release your finger to select
and item instead of double-tapping.
Speak passwords: The phone reads out characters entered in password fields. Use caution
with this feature, because others near you will be able to hear your passwords.
Text-to-speech: Configure options for converting text to speech.
Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding
with two fingers until you hear an audio confirmation.
Font size: Choose the size of text for your phone’s screens.
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the
background.
High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to
increase the contrast between the keys and the background.
Show button shapes: Show buttons with shaded backgrounds to make them stand out.
Magnification gestures: Control zoom and pan options with specific gestures such as triple-
tapping, double pinching, and dragging two fingers across the screen.
Color inversion: Screen colors are inverted.
Color correction: Adjusts the color of the screen if you have difficulty reading the screen
because of the color. Follow the prompts to fine-tune screen colors.
Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Hearing to configure options:
Flash notification: Flash the camera light when you receive notifications or when alarms
sound. Turn the device over to stop the flashing.
Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are
muted.
Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with
hearing aids.
Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn
the option on or off, and then configure options.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 245
Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the
option on or off, and then configure options like Language, Text size, and Caption style.
Left/right sound balance: Adjust the sound sent to the left and right when using earphones.
Mono audio: Enable or disable the compression of stereo audio into a single mono audio
stream for use with a single earphone.
Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and
movement.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Dexterity and interaction to configure options:
Universal switch: Use customizable switches to interact with your phone and to select items
on the screen. Set your personal interaction method by connecting external accessories,
tapping the screen, or using the front camera to detect the rotation of your head, the opening
of your mouth, and the blinking of your eyes.
Assistant menu: Assistant menu can improve phone accessibility by providing quick access
to important functions. A shortcut appears on all screens to give you access to the Assistant
menu. Tap Assistant menu to configure options:
• Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on
Assistant menu, Single tap mode is also enabled.
• Edit: Re-order or remove items from the Assistant menu.
• Assistant plus: When turned on, Assistant plus displays contextual menu options for
some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and
then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or
disable apps to use with Assistant plus.
• Touchpad size: Choose a size for touchpads for use in your phone’s screens.
• Cursor size: Choose the size of cursors, to display on the screen.
• Cursor speed: Choose a speed for cursor blinks.
Press and hold delay: Choose how long your phone waits during a touch and hold gesture
on the screen, before continuing with the touch and hold action.
Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume
key at the same time. When Interaction control is on, you can use motions to control your
phone, and screen timeout is turned on. You can also block areas of the screen from touch
interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key,
etc.) will be turned off, and app notifications will only be shown in the notification panel and
status bar.
DRAFT
FOR INTERNAL USE ONLY
Personal Settings 246
Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
1. From home, tap Apps > Settings > Accessibility .
2. Configure additional accessibility options:
Direct access: Access common accessibility settings from any screen by pressing the Home
key rapidly 3 times in a row.
Notification reminder: Phone beeps at set intervals to remind you of unread notifications.
Answering and ending calls: Select options for answering and ending calls.
• By pressing Home key: Answer calls by pressing the Home key.
• By pressing Power key: End calls by pressing the Power/Lock key.
Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,
notifications and alerts, and answer or reject calls.
Note: Additional accessibility services you have installed are displayed under the Services heading.
DRAFT
FOR INTERNAL USE ONLY
System Settings 247
System Settings
The following topics detail your phone’s system settings options, including language and input, battery,
storage, date and time, and more.
General Management Settings
Configure your phone’s language and input options, set the date and time, and report diagnostic
information.
Access General Management Settings
1. From home, tap Apps > Settings .
2. Tap General management , and then tap items for more details:
Language and input: Configure your device’s language and input settings.
Date and time: Configure date and time settings.
Report diagnostic info: Choose to send diagnostic information about your device to
Samsung when it experiences technical issues.
Reset: Reset your device’s settings.
Language and Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting
Language
Default keyboard
Samsung keyboard
Google voice typing
Text-to-speech
Pointer speed
DRAFT
FOR INTERNAL USE ONLY
System Settings 248
Access Language and Input Setting Options
1. From home, tap Apps > Settings .
2. Tap General management > Language and input.
The Language and input settings menu opens.
3. Set options.
The language and input settings are applied and saved.
Select the Default Language for Your Phone
1. From home, tap Apps > Settings .
2. Tap General management > Language and input.
The Language and input settings menu opens.
3. Tap Language.
4. Tap an available language.
Language and Input Options
Some of the language and input options are detailed below.
1. From home, tap Apps > Settings .
2. Tap General management > Language and input.
DRAFT
FOR INTERNAL USE ONLY
System Settings 249
3. Set options:
Language: Tap a language to assign it.
Default keyboard: Tap an input method to set it as the default.
Samsung keyboard: Configure your keyboard options.
Google voice typing: Configure your options, including language detection.
Text-to-speech: Tap a settings option and follow the prompts.
Pointer speed: Drag the bar to adjust the speed, and then tap OK.
Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Options
Description
Automatic date and time
Set the date, time, and time zone automatically using the connected
wireless network.
Set date
Set the date manually (only available when Automatic date and time
option is disabled).
Set time
Set the time manually (only available when Automatic date and time
option is disabled).
Select time zone
Set the time zone manually (only when Automatic time zone is disabled).
Use 24-hour format
Enable or disable 24-hour time format.
DRAFT
FOR INTERNAL USE ONLY
System Settings 250
Access Date and Time Options
1. From home, tap Apps > Settings .
2. Tap General management > Date and time.
3. Set available date and time options.
Your date and time settings are applied and saved.
Reset
Restore your device to its default settings.
Reset Overview
The following options are available in the Reset menu:
Reset Option
Description
Reset settings
Reset your device to its factory default settings, resetting everything
except the security, language, and account settings. Personal data is not
affected.
Reset network settings
Reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network
settings.
Factory data reset
Reset all settings and delete all data on phone.
DRAFT
FOR INTERNAL USE ONLY
System Settings 251
Reset Settings
You can reset your device to its factory default settings, which resets everything except the security,
language, and account settings. Personal data is not affected.
1. From home, tap Apps > Settings > General management .
2. Tap Reset.
3. Tap Reset settings.
4. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps > Settings > General management .
DRAFT
FOR INTERNAL USE ONLY
System Settings 252
2. Tap Reset.
3. Tap Reset network settings.
4. Tap Reset settings, and confirm when prompted.
Factory Data Reset
Reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other account settings,
system and application data and settings, downloaded applications, as well as your music, photos,
videos, and other files. Any data found on an external SD card is not affected.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is automatically
activated. This protects your device in the event it is lost or stolen. For more information, see Factory
Reset Protection.
If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned
on, you must enter the user name and password for a registered Google Account used on this device to
regain access to the device. You will not be able to access the device without the correct credentials.
Warning: If you reset your Google Account password, you must wait 24 hours after changing your
password to perform a factory data reset on your device.
Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1. From home, tap Apps > Settings > General management .
DRAFT
FOR INTERNAL USE ONLY
System Settings 253
2. Tap Reset.
3. Tap Factory data reset.
4. Tap Reset device and follow the prompts to perform the reset.
5. When the device restarts, follow the prompts to set up your device.
Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset,
you will need to sign in to the Google Account that was previously assigned to the phone to complete
setup.
Device Maintenance Settings
Device maintenance provides an overview of the status of your device’s battery, storage, and RAM. You
can also automatically optimize your device’s system resources.
Device Maintenance Settings Overview
You can set the following options in the Device Maintenance Settings menu:
Device Maintenance Setting
Optimize Now
Battery
Storage
RAM
DRAFT
FOR INTERNAL USE ONLY
System Settings 254
Optimize Now
The Optimize Now feature improves device performance. When used, it accomplishes this through the
following actions:
● Identifying apps that use excessive battery power and clearing unneeded items from memory.
● Deleting unnecessary files and closing apps running in the background.
● Scanning for malware.
To use the quick optimization feature:
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Optimize now.
DRAFT
FOR INTERNAL USE ONLY
System Settings 255
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also display the battery charge remaining as a
percentage on the status bar.
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Battery for options:
Battery usage: View battery usage since the battery was last fully charged.
Power saving mode: Extend battery life by selecting a power saving mode level. Choose
Off, Mid, or Max. Estimated remaining battery life for each mode is provided.
App power monitor: Put apps to sleep so that they do not use battery power when not in
use. Tap Save power to enable.
Unmonitored apps: Add apps that will be put to sleep.
More options :
• Notification settings: Configure battery notifications.
• Advanced settings: Configure advanced battery settings.
DRAFT
FOR INTERNAL USE ONLY
System Settings 256
Storage Settings
The Storage settings menu lets you manage internal and optional installed SD card (not included) storage
on your phone.
Storage Settings Overview
The storage settings menu allows you to configure the following options:
Storage Device
Description
More options >
Storage settings >
Internal storage
● Total space: View the total space/free space in your phone’s memory.
● Available space: The amount of storage space currently available.
● System memory: The minimum amount of storage space required to run
the system.
● Used space: The amount of storage space currently being used.
● Other: The space used by app data, downloaded files, and Android
system files.
● Cached data: The amount of data currently cached.
● Explore: Launch My Files to view content stored on your device.
More options >
Storage settings >
SD card
Note: This category is available only if an optional SD card is installed.
● Unmount: Unmount the SD card to safely remove it.
● Mount: Mount the SD card before use.
● Format: Delete all data on the SD card.
DRAFT
FOR INTERNAL USE ONLY
System Settings 257
Access Storage Settings
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Storage.
3. View memory usage for the different types of information stored in your phone’s memory. Tap an
item for more information.
Note: Tap Clean now to free up storage space by removing unneeded files.
DRAFT
FOR INTERNAL USE ONLY
System Settings 258
microSD Card Settings
A microSD memory card is an optional accessory (not included) that allows you to store images, videos,
music, documents, and other data on your phone.
Important: You can damage a microSD card by improper installation. Please be careful when inserting,
removing, or handling it.
Install a microSD Card
Follow the instructions below to install an optional memory card (not included).
1. Remove the back cover.
Using the slot provided on the back cover next to the Volume key, gently lift the cover off the
phone.
2. With the gold contacts facing down, slide the card into the slot.
3. Replace the back cover.
Remove a microSD Card
Use the following procedures to remove an optional microSD card from your phone.
1. Remove the back cover.
Using the slot provided on the back cover next to the Volume key, gently lift the cover off the
phone.
2. Remove the card from the slot.
3. Replace the back cover.
DRAFT
FOR INTERNAL USE ONLY
System Settings 259
View microSD Card Memory
Once an optional memory card (not included) has been installed in your device, the card memory is
displayed in the Storage settings.
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Storage.
The total and available memory space will be displayed.
DRAFT
FOR INTERNAL USE ONLY
System Settings 260
Format a microSD Card
Formatting a microSD card permanently removes all files stored on the card.
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Storage.
3. Tap More options > Storage settings.
4. Tap SD card > Format > Format.
Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please check the contents before you format the card.
DRAFT
FOR INTERNAL USE ONLY
System Settings 261
Unmount a microSD Card
When you need to remove an optional installed microSD card, you must unmount the card first to prevent
corrupting the data stored on it or damaging the card.
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Storage.
3. Tap More options > Storage settings.
4. Under Portable storage, tap your SD card, and then tap Unmount.
DRAFT
FOR INTERNAL USE ONLY
System Settings 262
Mount a microSD Card
When you install an optional memory card, it is automatically mounted (connected to the device) and
prepared for use. However, should you unmount the card without removing it from the device, you need
to mount it before it can be accessed.
1. From home, tap Apps > Settings > Device maintenance .
2. Tap Storage.
3. Tap More options > Storage settings.
4. Under Portable storage, tap your SD card, and then tap Mount.
DRAFT
FOR INTERNAL USE ONLY
System Settings 263
RAM
Check the amount of available RAM. You can close background apps and reduce the amount of RAM
you are using to speed up your device.
1. From home, tap Apps > Settings > Device maintenance > RAM.
The used and available RAM are shown.
2. To free up as much RAM as possible, tap Clean now and follow the prompts.
The selected apps and services in the list will be closed.
DRAFT
FOR INTERNAL USE ONLY
System Settings 264
System Update
Keep your phone up-to-date with the latest software.
Access System Updates
1. From home, tap Apps > Settings .
2. Tap System Update .
The System Update menu appears.
For details about updating your phone, see Update Your Phone.
DRAFT
FOR INTERNAL USE ONLY
System Settings 265
About Device
The About device menu lets you access important phone information, search for and apply updates, and
view legal and safety information.
About Device Overview
The following About device items may be reviewed or set:
About Device Item
Description
Software version
View your current software version.
Hardware version
View your hardware version.
Status
Check your phone’s status.
● Battery status and level
● SIM card status (network, signal strength, mobile network type,
service state, roaming, mobile network state, and phone number)
● IMEI information (MIN, PRL version, MEID, IMEI, IMEISV, and
ICCID)
● Username
● IP address
● Wi-Fi MAC address
● Bluetooth address
● Up time
● Device status
Legal information
Review various types of important legal information, including Open
source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.
Device name
Change the name of your device (other devices see this name when
using Mobile hotspot or Bluetooth).
Model number
Check the phone’s model number.
Android version
Check the Android version number.
Android security patch
level
Check the Android security patch level.
DRAFT
FOR INTERNAL USE ONLY
System Settings 266
About Device Item
Description
Baseband version
Check the phone’s baseband version.
Kernel version
Check the phone’s kernel version.
Build number
Check the current phone build number.
SE for Android status
Check the phone's SE for Android status.
Security software version
Check the phone's security software version.
Knox version
Check the current Knox version.
Access About Device Options
1. From home, tap Apps > Settings .
2. Tap About device .
3. Select or view available options.
Your phone information is displayed.
DRAFT
FOR INTERNAL USE ONLY
267
Getting Help
The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint
and manage your wireless service.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 268
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Problem: Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Problem: Operation is unstable after a new application was installed.
Solution: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe
mode, and then tap OK.
• After turning the phone on in Safe mode, “Safe Mode” appears at lower left.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before turning the phone on in Safe mode, it is recommended that you back up important
data.
• By powering the phone on in Safe mode, added widgets may be deleted.
Problem: Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is weak or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
From home, tap Apps > Settings > Connections > Airplane mode.
Solution 4: Is data communication disabled? To check that data communication is enabled:
From home, tap Apps > Settings > Connections > Data usage > Mobile data.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 269
Solution 5: Is a disabled access point set? To reset to initial settings:
From home, tap Apps > Settings > Connections > Mobile networks > Access
Point Names > More options > Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be
installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Voicemail Passcode
You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more
information on your voicemail passcode.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 270
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
1. From home, tap Phone > Keypad .
2. Do any of the following:
Tap * 2 ( ), and then tap Dial to access the Sprint Zone Self-Service
page. There you can find information about Payment, Billing, Account status, and more.
Tap * 3 ( ), and then tap Dial to access the Bill Pay Support section of
Sprint Zone to make a payment.
Tap * 4 ( ), and then tap Dial to check minute usage and account
balance.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 271
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From home, tap Phone > Keypad , tap 4 1 1 ( ), and then tap Dial
.
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ From home, tap Phone > Keypad , tap 0 ( ), and then tap Dial .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 272
Legal Information
WARNING! This product contains chemicals known to the State of California to cause cancer, birth
defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Opt-Out Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty
INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration
within 30 calendar days of the first consumer purchase. You may opt out by either sending an
email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-
SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
Health & Safety and Warranty
Full written terms and detailed information about the warranty and obtaining service are available on the
device at: Settings > About device > Legal information > Samsung legal.
You may also access the online version for your device at:
PHONE
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
TABLET
English
samsung.com/us/Legal/Tablet-HSGuide
Spanish
samsung.com/us/Legal/Tablet-HSGuide-SP
EULA
The online version of the End User License Agreement (EULA) for your device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
DRAFT
FOR INTERNAL USE ONLY
For Assistance 273
Copyright Information
©2016 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs,
and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source
code covered under the open source licenses, please visit: opensource.samsung.com
Disclaimer of Warranties; Exclusion of Liability
The information below explains that a user accepts this device as sold, including the hardware
and software components as created and packaged for sale. If the user changes these parameters
through a unique modification, Samsung will not be held responsible for damages or issues that
result from these end-user changes.
Except as set forth in the express warranty contained on the warranty page enclosed with the
product, the purchaser takes the product “as is”, and Samsung makes no express or implied
warranty of any kind whatsoever with respect to the product, including but not limited to the:
● merchantability of the product or its fitness for any particular purpose or use;
● design, condition or quality of the product;
● performance of the product;
● workmanship of the product or the components contained therein; or
● compliance of the product with the requirements of any law, rule, specification or contract
pertaining thereto.
Nothing contained in the instruction manual shall be construed to create an express or implied
warranty of any kind whatsoever with respect to the product. in addition, Samsung shall not be
liable for any damages of any kind resulting from the purchase or use of the product or arising
from the breach of the express warranty, including incidental, special or consequential damages,
or loss of anticipated profits or benefits.
DRAFT
FOR INTERNAL USE ONLY
For Assistance 274
Modification of Software
Samsung is not liable for performance issues or incompatibilities caused by your editing of
registry settings, or your modification of operating system software.
Using custom operating system software may cause your device and applications to work
improperly. Your carrier may not permit users to download certain software, such as custom OS.
Samsung Knox
Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee may be required. For more information about Knox,
please refer to: samsung.com/us/knox [090116]
Samsung Electronics America, Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Samsung Notes, and Samsung+ are
all trademarks of Samsung Electronics Co., Ltd.
Other marks are the property of their respective owners.
Note: Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify
you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-
protected files.
Note: Screen images are simulated. Appearance of device may vary.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device.
DRAFT
FOR INTERNAL USE ONLY
Index 275
Index
1Weather, 155
3-way Calling, 68
4G, 115
AAA, 155
About Device, 266
Accessory Port, 6
Accounts
Add new, 239
Manage, 239
Settings, 239
Activation, 14
Airplane Mode, 24, 188
Alarm, 160
Amazon, 168
Amazon Kindle, 168
Amazon Music, 168
Amazon Photos, 168
Amazon Video, 168
Answer a Call, 53
App Spotlight, 168
Application Manager, 225
Apps
Find and install, 30
Request refunds, 31
Uninstall, 33
Update, 31
Back Key, 5
Backup, 240
Battery
Settings, 256
Bluetooth
Connect, 139
Receive information, 141
Send information, 140
Settings, 185
Turn on or off, 137
Bookmark, 119
Brightness, 215
Browser
Bookmark, 119
History, 120
Launch connection, 118
Tabs, 121
Calculator, 155
Calendar, 156
Add event, 156
Settings, 159, 228
Sync Exchange ActiveSync calendar, 159
View events, 157
Call Forwarding, 69
Call Log
Make call from, 57
Call Waiting, 67
Caller ID, 66, 160
Camera, 145
Settings, 153
Take a picture, 146
Viewfinder, 145
Car Kit
Connect, 139
Charger/Accessory Port, 6
Chrome, 123
Clock, 160
Alarm, 160
Stopwatch, 161
Timer, 162
World Clock, 161
Conference Calling, 68
Contacts, 73
Add contact, 73
Delete, 79
Edit, 77
Favorites, 80
Groups, 81
Import, 86
Make call from, 56
Profile sharing, 84
Save a phone number, 75
Settings, 87
Share, 83
View, 76
Data Services, 115
Password, 270
Status indicators, 117
User name, 116
Data Usage Settings, 187
Date Settings, 250
Default Applications, 227
DRAFT
FOR INTERNAL USE ONLY
Index 276
Dexterity and Interaction Settings, 246
DraftKings, 168
Drag, 12
Drive (App), 162
Easy Mode, 218
Editing Text, 26
Email
Add account, 104
Add Exchange ActiveSync account, 106
Delete account, 109
Manage inbox, 109
Send Gmail, 97
Send message, 106
Settings, 112
Setup, 104
Share pictures, 152
View and reply, 107
Emergency Numbers, 51
Enhanced 9-1-1 (E 9-1-1), 52
Enter Text, 24
Exchange ActiveSync
Add account, 106
Features, 110
Extended Home Screen, 39
Facebook, 124
Favorites, 80
Files
Transfer between phone and computer, 132
Flash, 6
Flick, 13
Folders, 48
Galaxy Apps, 169
Gallery, 148, 169
View pictures and videos, 149
Global Roaming Mode, 126
Gmail
Archive threads, 100
Create account, 27
Delete threads, 101
Labels, 99
Mute threads, 100
New messages, 98
Open Messages, 98
Read messages, 98
Report spam, 101
Search, 101
Send message, 97
Share pictures, 152
Switch accounts, 102
Google
Chrome, 123
Create account, 27
Drive, 162
Duo, 162
Messenger, 123
Photos, 165
Search, 164
Sign in, 28
Google Maps, 162
Google Play
Find and install apps, 30
Help, 33
Store, 30
Google Play Music, 170
Groups, 81
Headset
Connect, 139
Headset Jack, 6
Hearing Accessibility, 245
Home Screen, 38
Add Folders, 48
Add Shortcuts, 47
Add Widgets, 47
Customize, 46
Extended, 39
Hotspot, 142
Settings, 200
Icons, 231
Import Contacts, 86
Incoming Call
Answer, 53
Reject, 54
Input Settings, 248
Instagram, 124
International Data Roaming, 129
Keyboard
Samsung keyboard, 24
Language Settings, 248
Lookout, 164
Loot, 174
Maps, 162
Memory, 257
Memory Card, 259
Messages
Settings, 95
Messaging, 89
Messenger, 124
microSD Card, 259
DRAFT
FOR INTERNAL USE ONLY
Index 277
Format, 261
Remove, 259
Unmount, 262, 263
View available memory, 260
MMS
Send messages, 90
Mobile Hotspot, 142
Mobile Networks Settings, 189
Music
Google Play Music, 170
My Files, 164
Nearby Device Scanning, 193
NextRadio, 174
Notification Icons, 41
Notification Panel, 42
Notifications, 41
Phone
Dialer, 50
Phone Calls, 50
Answer, 52
Emergency numbers, 51
Using Call Log, 57
Using contacts, 56
Using phone keypad, 50
Phone Layout (illustration), 4
Phone Number
Save to contacts, 75
Phone Status, 266
Phone Update
Software, 35
Photos, 165
Pictures
Rotate, 150
Share via email, 152
Take with camera, 146
View, 149
Pinch, 14
Play Music, 170
Play Store, 30
Find and install apps, 30
Playphone, 174
Plus (+) Code Dialing, 127
Power Off, 10
Power On, 10
Power/Lock Key, 4
Printing, 194
Reject Incoming Call, 54
Reset, 251
Ringtone, 202
Ringtones
Settings, 206, 208
Rotate, 13
Samsung Keyboard, 24
Samsung Notes, 165
Samsung Voice Input, 26
Samsung+, 175
Save a Phone Number, 75
Screen Lock, 233
Screen Timeout, 216
Screen Unlock
Motion, 234
Swipe, 234
Screen Unlock Password, 235
Screen Unlock Pattern, 234
Screen Unlock PIN, 235
SD Card, 259
Secure Credential Storage, 195
Settings
Overview, 180
Setup Screens, 15
Share
Contacts, 83
SIM Card, 125
Slide, 12
Speaker, 6
Spread, 14
Sprint 411, 272
Sprint Account
Management, 271
Passwords, 270
Sprint Family Locator, 167
Sprint Fun & Games, 175
Sprint Music Plus, 175
Sprint Operator Services, 272
Sprint TV & Movies, 176
Sprint Worldwide Wireless Service, 125
Sprint Zone, 177
Status Bar, 40
Status Icons, 40
Stopwatch, 161
Storage
Settings, 257
Swipe, 12
System Update, 265
Tap, 11
Tech Expert, 167
Tethering, 143
Tethering Settings, 201
DRAFT
FOR INTERNAL USE ONLY
Index 278
Text Editing, 26
Text Entry, 24
Text Messaging
Conversations, 93
Draft messages, 92
Notifications, 93
Send messages, 89
Texture, 177
Themes, 230
Time Settings, 250
Timer, 162
Touch, 11
Touch and Hold, 11
Touchscreen
Turn off, 34
Turn on, 34
TTY Mode, 72
Turn Device Off, 10
Turn Device On, 10
Typing, 24
Uber, 167
Vibration, 212
Video Camera
Record video, 147
Videos
Record, 147
View, 149
Vision Accessibility, 244
Visual Voicemail, 59
Options, 61
Review, 60
Set up, 59
Settings, 63
Voice Typing, 26
Voicemail
Display name, 65
Greeting, 64
International, 128
Passcode, 270
Setup, 58
Volume, 202, 205
Key, 5
VPN, 195
Add connection, 196
Connect or disconnect, 197
Prepare for connection, 195
Secure credential storage, 195
Wallpaper, 46
Web
Launch connection, 118
Widgets, 47
Wi-Fi, 134
Settings, 182
Turn on and connect, 134
Wi-Fi Calling, 65
Settings, 199
World Clock, 161
YouTube, 177
Zoom, 14

Navigation menu