Satellite Tracking of People BTV0909 BluTag Stalker Alert User Manual

Satellite Tracking of People LLC BluTag Stalker Alert

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Stalker Alert and Stalker Alert and

Victim Feature Victim Feature

Users GuideUsers Guide

https://www.veritracks.com

Username:__________________________

For 24/7 assistance, contact the STOP®Solutions Center

1-866-703-STOP (7867) | techsupport@stopllc.com

Stalker Alert®and VeriTracks®Training, Page 2

riTr

VeriTracks 10.4, BluTag v4 & v5, February 2010

BluTag® complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure (SAR) Statement for BluTag®: (FCC ID S5EAA90048, FCC ID S5EAA70038 & S5E0906BT5)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with OET Bulletin 65 Supplement C. The

maximum SAR value reported is 0.572W/Kg (S5E0906BT5) and 0.967 W/kg (S5EAA90048) and 0.967 W/kg (S5EAA70038)

The GSM and ISM transmitters used in BluTag are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The BluTag is set up

automatically to prevent simultaneous transmission between the GSM and ISM transmitters”

RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used fo

this transmitter must be installed to provide a separation distance of at

least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

RF Exposure (SAR) Statement for Stalker Alert®: (FCC ID S5EBTV0909)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The maximum SAR value reported is 0.389W/Kg

The GSM and ISM transmitters used in Stalker Alert are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The Stalker Alert is set up

automatically to prevent simultaneous transmission between the GSM and ISM transmitters”

WARNING

–

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s au

hority to operate the equipment.

Battery Safety

The Blutag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The Blutag or the lithium-Ion battery in a fire. Please return the Device to Satellite

Tracking of People LLC for disposal otherwise only dispose of the battery or Blutag device in accordance with the laws and regulations in your area governing disposal of this type of battery.

The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the Blutag Device. Do not heat the battery or Blutag

(

)

Dev

ce a

ove 140°F

(

60°C

)

Reproduction of this document is expressly forbidden without written approval from Satellite Tracking of People LLC.

VeriTracks®, BluBox™, BluTag®, BluHome™ and various software icons are worldwide registered trademarks of Satellite Tracking of People LLC (STOP).

The software described herein has U.S. and Foreign Patents Pending.

STOP provides this publication as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein; these changes will be incorporated in new editions of the

publication. STOP may make improvements and/or changes to the products described in this publication at any time.

Stalker Alert®and VeriTracks®Training, Page 3

ectivesOb

ectives

What will we cover in this Doument?

Slid 4

verv

Slid

Victim Enrollment Slides 6 - 19

Proximity Settings

Slides 20

Proximity Settings

Slides 20

Supervision Slides 25 - 33

Unenrollment

Slides 34

–

Unenrollment

Slides 34

–

Stalker Alert®and VeriTracks®Training, Page 4

Overview Overview –– Stalker Alert GPS Trackin

DeviceStalker Alert GPS Trackin

Device

• Small compact device easily fits inside a handbag or briefcase or attaches to a belt or

i tb d W i h l th d it di i 4 7” 3” 1 1”

igh

ess

seven

ounces

d it

mens

ons

are

7”

3”

1”

• Operates for 60 hours on a single charge and recharging takes about one hour.

• T-Mobile or AT&T cellular service

• A charging indicator light assures the wearer that the device is charging.

• Low battery indicator vibrates twice every 10 minutes for 3-5 hours

• Contact Stalker Alert via vibrate and audible alerts

Stalker Alert®and VeriTracks®Training, Page 5

Overview Overview –– Stalker Alert GPS Trackin

Device

(

cont’d

)

Stalker Alert GPS Trackin

Device

(

cont’d

)

g()g()

How Stalker Alert works with BluTag

• Stalker Alert is assigned to a victim profile similar to the way a BluTag is assigned to an

enrollee profile.

• The victim profile and enrollee profile are linked in VeriTracks

• Both BluTag and Stalker Alert determine and record their position on Earth once every

minute.

• VeriTracks stores three concentric zones that “travel” with the Stalker Alert.

• When each device reports its GPS, VeriTracks compares the points. If a comparison of

BluTag and Stalker Alert points determines that the enrollee is inside any of the three

zones, VeriTracks immediately records the event.

• VeriTracks sends immediate notifications to the supervising agency as well as the victim.

• For added safety, Stalker alert detects the rf signal emitted by the enrollee’s BluTag.

Stalker Alert®and VeriTracks®Training, Page 6

Enrollment Basics Enrollment Basics –– Maintain Stalker Alert in ReadinessMaintain Stalker Alert in Readiness

1. Turn on the Stalker Alert b

lacin

it on its char

er for at least 2

yp g g

hours before an installation.

2. Acquire GPS by giving the tag a clear view of the sky for 45 minutes.

The Stalker Alert will usually acquire GPS in the first few minutes, but

for optimal performance it needs to download the GPS almanac data

Stalker Alert®and VeriTracks®Training, Page 7

Enrollment Basics Enrollment Basics ––Verif

Stalker Alert ReadinessVerif

Stalker Alert Readiness

GREEN Means GO!

Scroll or use the filter options to find a device

’

s serial number then check to see if its State

Scroll or use the filter options to find a device s serial number

then check to see if its State

is NORMAL. OR To find all NORMAL devices, click the State column header to sort the list by

color.

To view details of the state of a device, Click its State icon. You will see the Device Data

Load modal which contains records of recent calls and percent GPS during those calls.

Stalker Alert®and VeriTracks®Training, Page 8

Enrollment BasicsEnrollment Basics

Four Easy Steps to Enroll

Create victim profile

Assign Stalker Alert to victim profile

Link enrollee to victim

Set victim notifications

Stalker Alert®and VeriTracks®Training, Page 9

Enrollment Basics Enrollment Basics ––Ste

1 Ste

1 -- Create Victim ProfileCreate Victim Profile

Click on the Enrollment tab to open the Enrollment page

From the Enrollment tab menu, choose the Victim Entry widget.

Stalker Alert®and VeriTracks®Training, Page 10

Enrollment Basics Enrollment Basics ––Ste

1 Ste

1 -- Create Victim ProfileCreate Victim Profile

With the Browse Enrollees, Enrollment Entry, and Available Inventory widgets

already open scroll down the page and under the

Available Inventory

widget you will

already open

scroll down the page and under the

Available Inventory

widget you will

see the Victim Entry widget on the right side of the screen.

ictim Entr

wid

Stalker Alert®and VeriTracks®Training, Page 11

Enrollment Basics Enrollment Basics ––Ste

1 Ste

1 -- Create Victim ProfileCreate Victim Profile

Click the Add New button.

Create a new

Victim Record

Stalker Alert®and VeriTracks®Training, Page 12

Enrollment Basics Enrollment Basics ––Ste

1 Ste

1 -- Create Victim ProfileCreate Victim Profile

Complete the victim profile. The following are required fields:

•First Name and Last Name

•Primary Phone

•Primary E-mail

•Time Zone

•

Agent of Record (defaults to user who is logged in)

•

Agent of Record (defaults to user who is logged in)

Click the Save button.

Save

button

Stalker Alert®and VeriTracks®Training, Page 13

Enrollment Basics Enrollment Basics ––Ste

2 Ste

2 –– Assi

n Stalker Alert to Victim ProfileAssi

n Stalker Alert to Victim Profile

Click on the Assignment tab:

•

Choose the Stalker Alert serial number from the Assigned Stalker Alert drop

down.

•

Choose the Stalker Alert serial number from the Assigned Stalker Alert drop

down.

•Set the Proximity Caution (Minimum 3 miles recommended)

•Set the Proximity Warning (Minimum 2 miles recommended)

•Set the Proximity Danger (Minimum 1 mile recommended)

Click the Save button.

Stalker Alert®and VeriTracks®Training, Page 14

Enrollment Basics Enrollment Basics ––Ste

3 Ste

3 –– Link Enrollee to the VictimLink Enrollee to the Victim

From the Browse Enrollee widget, drag the enrollee profile to the tab and drop it on the

drop enrollee here

button.

drop enrollee here

button.

When you first drop the enrollee their name will appear below the drop enrollee here

button.

Click the Save button.

Stalker Alert®and VeriTracks®Training, Page 15

Enrollment Basics Enrollment Basics ––Ste

4 Ste

4 –– Set Victim NotificationsSet Victim Notifications

Click on the Notifications tab

S t tifi ti th i il t th th t f t / ffi

tifi

ons

way

are

t f

agen

ffi

cers.

• Choose the event from the Events drop-down.

• Choose the destination from the Send To drop-down.

Clik h G i h lf f h

•

Cli

reen

con

ven

rop-

own.

Click the Save button.

Stalker Alert®and VeriTracks®Training, Page 16

Additional Enrollment InformationAdditional Enrollment Information

What to Tell the Victim

Victim Instructions for Maintaining Stalker Alert

How to Modify Victim Information

Browse Victim Widget for your own Victims

Verify Victim Status

Stalker Alert®and VeriTracks®Training, Page 17

Enrollment Basics Enrollment Basics -- Victim Instructions for Maintainin

Stalker Aler

Victim Instructions for Maintainin

Stalker Aler

Discuss the following with the Victim:

•Charge twice a day, every 12 hours, for 30 minutes.

•If a charge is skipped, the tag must be charged for 60 minutes.

•Light on front indicates contact with charger, not battery level.

•Do not expose to extreme temperatures.

•Do not

ress “status call button” unless instructed b

our A

ent.

pyyg

•If the device vibrates, it is likely that the battery is low. Charge the device

immediately

•

If the light shines or blinks when off the charger contact your Agent

•

If the light shines or blinks when off the charger

contact your Agent

Stalker Alert®and VeriTracks®Training, Page 18

Enrollment Basics Enrollment Basics –– Browse Enrollee and Sim

le Search Wid

etsBrowse Enrollee and Sim

le Search Wid

ets

pgpg

The Browse Victims widget defaults to showing

the victims in your caseload.

The Simple Search widget allows you to search

for victims by name or agent.

To modify any information for a victim click on the icon next to their name and drag it to

To modify any information for a victim

click on the icon next to their name and drag it to

the Victim Entry widget.

Stalker Alert®and VeriTracks®Training, Page 19

Enrollment Basics Enrollment Basics ––Verif

Victim StatusVerif

Victim Status

Use the Same Enrollee details under which you supervise your enrollees:

1. Click the name of your victim in the Enrollees tab. The victim icon should display red

instead of blue.

2. Click the Status tab to view the last GPS, call, battery level, and events in progress just

as with any enrollee

Stalker Alert®and VeriTracks®Training, Page 20

Enrollee and Victim Proximit

DeterminationEnrollee and Victim Proximit

Determination

T t f Vi ti P i it S tti

ypes

f Vi

rox

tti

ngs

•Fixed Proximity Settings

•Custom Proximity Settings

Stalker Alert®and VeriTracks®Training, Page 21

Victim Proximit

Settin

s Victim Proximit

Settin

s –– Fixed Proximit

Settin

sFixed Proximit

Settin

ygyg

Fixed Proximity Settings determine the frequency with which the

Bl T d St lk Al t t th i t k d t t th t

d St

repor

t th

rac

k d

sys

em.

When an enrollee BluTag and a victim Stalker Alert are linked together in VeriTracks, both

devices immediately be

in to report their track points every 5 minutes.

If the devices report tracks that are within 7 miles of each other, the devices will begin to

report every three minutes.

If the devices report tracks that are within 4 miles of each other, the devices will begin to

report

every

nute.

Stalker Alert®and VeriTracks®Training, Page 22

Victim Proximit

Settin

s Victim Proximit

Settin

s –– Custom Proximit

Custom Proximit

ygyg

Custom Proximity Settings determine the distance at which

tifi ti ill b t t th t d i ti Th tti

tifi

ons

ill b

sen

t t

agen

ese

tti

ngs

are

entered in the Assignment tab during enrollment.

Stalker Alert®and VeriTracks®Training, Page 23

Victim Proximit

Settin

s Victim Proximit

Settin

s –– Custom Proximit

Custom Proximit

ygyg

Caution – When the victim and enrollee are less than this distance apart, a Caution event

is generated This will be displayed on the status page for both the Enrollee and the Victim

is generated

This will be displayed on the status page for both the Enrollee and the Victim

If the Victim and agents are subscribed to receive proximity event notifications, they will

receive an email or text with the subject line +VCAU.

Warning – When the victim and enrollee are less than this distance apart, a Caution

event is generated. This will be displayed on the status page for both the Enrollee and the

Victim If the Victim and agents a e s bsc ibed to ecei e p o imit e ent notifications the

Victim

If the Victim and agents a

e s

bsc

ibed to

ecei

e p

imit

ent notifications

the

will receive an email or text with the subject line +VWAR.

Dange

Wh th i ti d ll l th thi di t t C ti t

Dange

–

enro

are

ess

thi

ance

apar

even

is generated. This will be displayed on the status page for both the Enrollee and the Victim.

If the Victim and agents are subscribed to receive proximity event notifications, they will

i il t t ith th bj t li +DNGR

rece

ema

ith th

t li

+DNGR

Stalker Alert®and VeriTracks®Training, Page 24

Additional Proximit

Event Additional Proximit

Event –– CriticalCritical

Critical

When the Enrollee BluTag and the Stalker Alert come within Radio Frequency

Critical

–

When the Enrollee BluTag and the Stalker Alert come within Radio Frequency

Range (approx. 300 ft), A Proximity Critical Event is Generated. This will be displayed on

the status page for both the Enrollee and the Victim. If the Victim and agents are subscribed

to receive proximity event notifications they will receive an email or text with the subject

to receive proximity event notifications

they will receive an email or text with the subject

line +VCRT.

Stalker Alert®and VeriTracks®Training, Page 25

ervision Su

ervision ––Ma

Enrollee and Victim Tracks Concurrentl

pp g ypp g y

Tracks for victims can be viewed in exactly the same manner as tracks for other

ll l ll d k l

enro

ees. You can a

so view enro

ee an

victim trac

s concurrent

• Drag Victim from the Browse Victims Widget to the Map

• Verify that the Victim Tracks are displayed

• Drag the Enrollee from the Browse Enrollees Widget to the Map

V if th t l th E ll t k h i

•

nro

ees

rac

are

• Click on the icon to add the victim to the map.

Stalker Alert®and VeriTracks®Training, Page 26

ervision Su

ervision ––Pro

ram Level Best PracticesPro

ram Level Best Practices

• Clearly defined roles and responsibilities for managers and agents/officers.

• Clear and inviolable procedures for responding to every VeriTracks event.

• Explicit and enforced sanctions for antagonist violations.

• Escalation plans for agent/officer notification.

• Realistic expectations for protecting the victim. An antagonist living two blocks from a

victim is not a good fit for this program. Does antagonist regularly travel near the victim

(f l b th i ti ’ h th t k)?

examp

pass

’

ouse

way

wor

k)?

Stalker Alert®and VeriTracks®Training, Page 27

ervision Su

ervision ––Su

ervision Routine Best PracticesSu

ervision Routine Best Practices

Daily is a minimum level. More frequently is better.

• Daily review of victim charging habits

• Daily review of victim tracks to provide insight to victim’s compliance (keep the tracker

with them)

• Daily review of victim events to monitor GPS and cell signal reception.

• Daily review of enrollee charging habits

• Daily review of enrollee events to monitor zone and device compliance

• Daily review of enrollee events to monitor GPS and cell signal reception.

• Daily review of combined victim and enrollee tracks to highlight potential stalking, etc.

Stalker Alert®and VeriTracks®Training, Page 28

ervision Su

ervision –– Inclusion Zone la

ersInclusion Zone la

ers

Standard 300 or 500 foot

Inclusion Zone for

enrollee curfew.

Additional 1 mile Inclusion

Zone (24x7) to alert

supervisors to enrollee’s

departure.

Stalker Alert®and VeriTracks®Training, Page 29

ervision Su

ervision –– Exclusion Zone la

ersExclusion Zone la

ers

Multiple Layered Exclusion Zones for victim frequent locations (home, work, school, etc) –

sizes can equate with recommended proximity zone sizes

Stalker Alert®and VeriTracks®Training, Page 30

ervision Su

ervision –– Extended Exclusion Zone la

ersExtended Exclusion Zone la

ers

Extended polygon Exclusion Zones to cover rapid approach corridors such as highways

Stalker Alert®and VeriTracks®Training, Page 31

ervision Su

ervision ––Proximit

Zone Minimum Recommended sizesProximit

Zone Minimum Recommended sizes

Minimum suggested proximity zone sizes are:

Caution 16,000 ft

Warning 11,000 ft

Danger

6 000 ft

Danger

000 ft

These are slightly greater than 1 mile increments and so represent one minute of travel

at 60 mph.

Note: If one of the paired devices is not calling or getting valid GPS, the events will generate

based on the last valid track point for this device. For example, if the Enrollee BluTag has

not called in 2 hours, and the Stalker Alert reports GPS points within proximity of the last

reported position of the BluTa

, the event will be

enerated based on the info available.

Stalker Alert®and VeriTracks®Training, Page 32

ervision Su

ervision –– How It All Works To

etherHow It All Works To

ether

When linked BluTag and Stalker Alert devices each reports its GPS, VeriTracks

compares the points.

– If a comparison of points determines that the enrollee falls within the

parameters of a fixed proximity, both devices will increase their reporting

tempo as described previously.

– If a comparison of points determines that the enrollee falls within the

parameters of a custom proximity VeriTracks will send an immediate

parameters of a custom proximity

VeriTracks will send an immediate

notification in accordance with the setup for both the victim and the

supervising agency..

Note: If one of the paired devices is not calling or getting valid GPS, the events will generate

based on the last valid track point for this device. For example, if the Enrollee BluTag has not

called in 2 hours and the Stalker Alert reports GPS points within proximity of the last

called in 2 hours

and the Stalker Alert reports GPS points within proximity of the last

reported position of the BluTag, the event will be generated based on the info available.

Stalker Alert®and VeriTracks®Training, Page 33

2 miles

Warning notification

Victim location

3 Miles 1 mile

Danger notification

Caution notification

Danger notification

4 Miles

Both devices begin 1 minute reporting

7 Mil

Both devices begin 3 minute reporting

Antagonist starting point

Stalker Alert®and VeriTracks®Training, Page 34

Unenrollment Unenrollment –– Unassi

nin

a VictimUnassi

nin

a Victim

gggg

Page: Enrollment Widget: Victim Entry > Assignment Tab

1. Find the Victim in the Browse Victim or Simple Search widget.

2. Drag and drop the Victim onto Victim Entry widget.

3. Click the Unassign button in the top-right corner.

4. A message will generate stating that the victim is unenrolled.

5. The Enrollee BluTag that was paired with the Stalker Alert will return to 10 minute

reporting

6. An

roximit

events that are o

en will close for both Victim and the Enrollee.

yp y p

The system will tell the Stalker Alert to turn itself off. Place it in storage or place it

on a charger to turn it back on for the next Victim.

Stalker Alert®and VeriTracks®Training, Page 35

Unenrollment Unenrollment –– Unenrollin

aired EnrolleeUnenrollin

aired Enrollee

gpgp

Page: Enrollment Widget: Enrollment Entry > Assignment Tab

1. Find the Enrollee in the Browse Enrollee or Simple Search widget.

2. Drag and drop the Enrollee onto Enrollee Entry widget.

3. Click the Unenroll Enrollee icon button in the top-ri

ht corner.

4. Select the Reason for Unassignment and click OK.

5. The Stalker Alert that was

aired with the Enrollee BluTa

will return to 10 minute

reporting.

6. Any proximity events that are open will close for both Victim and the Enrollee.

7. The system will tell the BluTag to turn itself off. Place it in storage or place it on a

charger to turn it back on for the next Enrollee.

Note: Unenrollin

an Enrollee will not remove him from the Victim Entr

assignment. Pairing will commence if another BluTag is assigned

Satellite Tracking of People BTV0909 BluTag Stalker Alert User Manual

Satellite Tracking of People LLC BluTag Stalker Alert

User Manual

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