Satellite Tracking of People BTV0909 BluTag Stalker Alert User Manual
Satellite Tracking of People LLC BluTag Stalker Alert
User Manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 1281431 |
| Application ID | Gr7WZzj9KQ5pG1Opmo4Jzg== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 65.3kB (816271 bits) |
| Date Submitted | 2010-05-14 00:00:00 |
| Date Available | 2010-05-14 00:00:00 |
| Creation Date | 2010-05-06 11:23:39 |
| Producing Software | Acrobat Distiller 9.3.2 (Windows) |
| Document Lastmod | 2010-05-06 11:24:10 |
| Document Title | Microsoft PowerPoint - Stalker Alert Users GuideDraft 28APR V1 [Compatibility Mode] |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | Stephen |
Stalker Alert and Victim Feature Users Guide https://www.veritracks.com Username:__________________________ For 24/7 assistance, contact the STOP® Solutions Center 1-866-703-STOP (7867) | techsupport@stopllc.com Stalker Alert® and VeriTracks® Training, Page 2 VeriTracks 10.4, BluTag v4 & v5, February 2010 BluTag® complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. RF Exposure (SAR) Statement for BluTag®: (FCC ID S5EAA90048, FCC ID S5EAA70038 & S5E0906BT5) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with OET Bulletin 65 Supplement C. The maximum SAR value reported is 0.572W/Kg (S5E0906BT5) and 0.967 W/kg (S5EAA90048) and 0.967 W/kg (S5EAA70038) The GSM and ISM transmitters used in BluTag are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The BluTag is set up automatically to prevent simultaneous transmission between the GSM and ISM transmitters” RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure (SAR) Statement for Stalker Alert®: (FCC ID S5EBTV0909) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The maximum SAR value reported is 0.389W/Kg The GSM and ISM transmitters used in Stalker Alert are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The Stalker Alert is set up automatically to prevent simultaneous transmission between the GSM and ISM transmitters” WARNING – Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Battery Safety The Blutag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The Blutag or the lithium-Ion battery in a fire. Please return the Device to Satellite Tracking of People LLC for disposal otherwise only dispose of the battery or Blutag device in accordance with the laws and regulations in your area governing disposal of this type of battery. The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the Blutag Device. Do not heat the battery or Blutag Device i above 140°F (60°C). Copyright Notice © 2008 Satellite Tracking of People LLC. All rights reserved. Reproduction of this document is expressly forbidden without written approval from Satellite Tracking of People LLC. VeriTracks®, BluBox™, BluTag®, BluHome™ and various software icons are worldwide registered trademarks of Satellite Tracking of People LLC (STOP). The software described herein has U.S. and Foreign Patents Pending. STOP provides this publication as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein; these changes will be incorporated in new editions of the publication. STOP may make improvements and/or changes to the products described in this publication at any time. Stalker Alert® and VeriTracks® Training, Page 3 Objectives What will we cover in this Doument? Overview Slid Slides 4-5 Victim Enrollment Slides 6 - 19 Proximity Settings Slides 20 - 24 Supervision Slides 25 - 33 Unenrollment Slides 34 – 35 Stalker Alert® and VeriTracks® Training, Page 4 Overview – Stalker Alert GPS Tracking g Device • Small compact device easily fits inside a handbag or briefcase or attaches to a belt or waistband. i tb d W Weighs i h lless th than seven ounces and d it its di dimensions are 4 4.7” 7” x 3” x 1.1”. 1 1” • Operates for 60 hours on a single charge and recharging takes about one hour. • T-Mobile or AT&T cellular service • A charging indicator light assures the wearer that the device is charging. • Low battery indicator vibrates twice every 10 minutes for 3-5 hours • Contact Stalker Alert via vibrate and audible alerts Stalker Alert® and VeriTracks® Training, Page 5 Overview – Stalker Alert GPS Tracking g Device ((cont’d)) How Stalker Alert works with BluTag • Stalker Alert is assigned to a victim profile similar to the way a BluTag is assigned to an enrollee profile. • The victim profile and enrollee profile are linked in VeriTracks • Both BluTag and Stalker Alert determine and record their position on Earth once every minute. • VeriTracks stores three concentric zones that “travel” with the Stalker Alert. • When each device reports its GPS, VeriTracks compares the points. If a comparison of BluTag and Stalker Alert points determines that the enrollee is inside any of the three zones, VeriTracks immediately records the event. • VeriTracks sends immediate notifications to the supervising agency as well as the victim. • For added safety, Stalker alert detects the rf signal emitted by the enrollee’s BluTag. Stalker Alert® and VeriTracks® Training, Page 6 Enrollment Basics – Maintain Stalker Alert in Readiness 1. Turn on the Stalker Alert by y placing g it on its charger for at least 2 hours before an installation. 2. Acquire GPS by giving the tag a clear view of the sky for 45 minutes. The Stalker Alert will usually acquire GPS in the first few minutes, but for optimal performance it needs to download the GPS almanac data. data Stalker Alert® and VeriTracks® Training, Page 7 Enrollment Basics – Verify y Stalker Alert Readiness GREEN Means GO! Scroll or use the filter options to find a device device’s s serial number number, then check to see if its State is NORMAL. OR To find all NORMAL devices, click the State column header to sort the list by color. To view details of the state of a device, Click its State icon. You will see the Device Data Load modal which contains records of recent calls and percent GPS during those calls. Stalker Alert® and VeriTracks® Training, Page 8 Enrollment Basics Four Easy Steps to Enroll Create victim profile Assign Stalker Alert to victim profile Link enrollee to victim Set victim notifications Stalker Alert® and VeriTracks® Training, Page 9 Enrollment Basics – Step p 1 - Create Victim Profile Click on the Enrollment tab to open the Enrollment page From the Enrollment tab menu, choose the Victim Entry widget. Stalker Alert® and VeriTracks® Training, Page 10 Enrollment Basics – Step p 1 - Create Victim Profile With the Browse Enrollees, Enrollment Entry, and Available Inventory widgets already open, open scroll down the page and under the Available Inventory widget you will see the Victim Entry widget on the right side of the screen. Victim Entry y widget Stalker Alert® and VeriTracks® Training, Page 11 Enrollment Basics – Step p 1 - Create Victim Profile Click the Add New button. Create a new Victim Record Stalker Alert® and VeriTracks® Training, Page 12 Enrollment Basics – Step p 1 - Create Victim Profile Complete the victim profile. The following are required fields: • First Name and Last Name • Primary Phone • Primary E-mail • Time Zone • Agent of Record (defaults to user who is logged in) Click the Save button. Save button Stalker Alert® and VeriTracks® Training, Page 13 Enrollment Basics – Step p 2 – Assign g Stalker Alert to Victim Profile Click on the Assignment tab: • Choose the Stalker Alert serial number from the Assigned Stalker Alert drop drop-down. down. • Set the Proximity Caution (Minimum 3 miles recommended) • Set the Proximity Warning (Minimum 2 miles recommended) • Set the Proximity Danger (Minimum 1 mile recommended) Click the Save button. Stalker Alert® and VeriTracks® Training, Page 14 Enrollment Basics – Step p 3 – Link Enrollee to the Victim From the Browse Enrollee widget, drag the enrollee profile to the tab and drop it on the drop enrollee here button. When you first drop the enrollee their name will appear below the drop enrollee here button. Click the Save button. Stalker Alert® and VeriTracks® Training, Page 15 Enrollment Basics – Step p 4 – Set Victim Notifications Click on the Notifications tab S t notifications Set tifi ti the th similar i il to t the th way th they are sett for f agents/officers. t / ffi • Choose the event from the Events drop-down. • Choose the destination from the Send To drop-down. • Click Cli k the h Green iicon to the h left l f off the h Events t drop-down. Click the Save button. Stalker Alert® and VeriTracks® Training, Page 16 Additional Enrollment Information What to Tell the Victim Victim Instructions for Maintaining Stalker Alert How to Modify Victim Information Browse Victim Widget for your own Victims Verify Victim Status Stalker Alert® and VeriTracks® Training, Page 17 Enrollment Basics - Victim Instructions for Maintaining g Stalker Alert Discuss the following with the Victim: • Charge twice a day, every 12 hours, for 30 minutes. • If a charge is skipped, the tag must be charged for 60 minutes. • Light on front indicates contact with charger, not battery level. • Do not expose to extreme temperatures. • Do not p press “status call button” unless instructed by yy your Agent. • If the device vibrates, it is likely that the battery is low. Charge the device immediately • If the light shines or blinks when off the charger, charger contact your Agent. Agent Stalker Alert® and VeriTracks® Training, Page 18 Enrollment Basics – Browse Enrollee and Simple p Search Widgets The Browse Victims widget defaults to showing the victims in your caseload. The Simple Search widget allows you to search for victims by name or agent. To modify any information for a victim victim, click on the icon next to their name and drag it to the Victim Entry widget. Stalker Alert® and VeriTracks® Training, Page 19 Enrollment Basics – Verify y Victim Status Use the Same Enrollee details under which you supervise your enrollees: 1. Click the name of your victim in the Enrollees tab. The victim icon should display red instead of blue. 2. Click the Status tab to view the last GPS, call, battery level, and events in progress just as with any enrollee. enrollee Stalker Alert® and VeriTracks® Training, Page 20 Enrollee and Victim Proximity y Determination Two types off Victim Vi ti Proximity i it Settings S tti • Fixed Proximity Settings • Custom Proximity Settings Stalker Alert® and VeriTracks® Training, Page 21 Victim Proximity y Settings g – Fixed Proximity y Settings Fixed Proximity Settings determine the frequency with which the Bl T BluTag and d St Stalker lk Al Alertt reportt th their i ttrack k data d t tto the th system. When an enrollee BluTag and a victim Stalker Alert are linked together in VeriTracks, both devices immediately begin to report their track points every 5 minutes. If the devices report tracks that are within 7 miles of each other, the devices will begin to report every three minutes. If the devices report tracks that are within 4 miles of each other, the devices will begin to report every minute. Stalker Alert® and VeriTracks® Training, Page 22 Victim Proximity y Settings g – Custom Proximity Custom Proximity Settings determine the distance at which notifications tifi ti will ill be b sentt to t the th agentt and d victim. i ti These Th settings tti are entered in the Assignment tab during enrollment. Stalker Alert® and VeriTracks® Training, Page 23 Victim Proximity y Settings g – Custom Proximity Caution – When the victim and enrollee are less than this distance apart, a Caution event is generated. generated This will be displayed on the status page for both the Enrollee and the Victim. Victim If the Victim and agents are subscribed to receive proximity event notifications, they will receive an email or text with the subject line +VCAU. Warning – When the victim and enrollee are less than this distance apart, a Caution event is generated. This will be displayed on the status page for both the Enrollee and the Victim If the Victim and agents are Victim. a e subscribed s bsc ibed to receive ecei e p proximity o imit e event ent notifications, notifications they the will receive an email or text with the subject line +VWAR. Dange – When Danger Wh the th victim i ti and d enrollee ll are less than th this thi di distance apart, t a Caution C ti eventt is generated. This will be displayed on the status page for both the Enrollee and the Victim. If the Victim and agents are subscribed to receive proximity event notifications, they will receive an email il or text t t with ith the th subject bj t line li +DNGR. +DNGR Stalker Alert® and VeriTracks® Training, Page 24 Additional Proximity y Event – Critical Critical – When the Enrollee BluTag and the Stalker Alert come within Radio Frequency Range (approx. 300 ft), A Proximity Critical Event is Generated. This will be displayed on the status page for both the Enrollee and the Victim. If the Victim and agents are subscribed to receive proximity event notifications, notifications they will receive an email or text with the subject line +VCRT. Stalker Alert® and VeriTracks® Training, Page 25 Supervision – Mapping pp g Enrollee and Victim Tracks Concurrently Tracks for victims can be viewed in exactly the same manner as tracks for other enrollees. ll You can also l view enrollee ll and d victim tracks k concurrently. • Drag Victim from the Browse Victims Widget to the Map • Verify that the Victim Tracks are displayed • Drag the Enrollee from the Browse Enrollees Widget to the Map • Verify V if th thatt only l th the Enrollees ll tracks k are showing h i • Click on the icon to add the victim to the map. Stalker Alert® and VeriTracks® Training, Page 26 Supervision – Program Level Best Practices • Clearly defined roles and responsibilities for managers and agents/officers. • Clear and inviolable procedures for responding to every VeriTracks event. • Explicit and enforced sanctions for antagonist violations. • Escalation plans for agent/officer notification. • Realistic expectations for protecting the victim. An antagonist living two blocks from a victim is not a good fit for this program. Does antagonist regularly travel near the victim (f example, (for l pass by b th the victim’s i ti ’ h house on the th way to t work)? k)? Stalker Alert® and VeriTracks® Training, Page 27 Supervision – Supervision Routine Best Practices Daily is a minimum level. More frequently is better. • Daily review of victim charging habits • Daily review of victim tracks to provide insight to victim’s compliance (keep the tracker with them) • Daily review of victim events to monitor GPS and cell signal reception. • Daily review of enrollee charging habits • Daily review of enrollee events to monitor zone and device compliance • Daily review of enrollee events to monitor GPS and cell signal reception. • Daily review of combined victim and enrollee tracks to highlight potential stalking, etc. Stalker Alert® and VeriTracks® Training, Page 28 Supervision – Inclusion Zone layers Standard 300 or 500 foot Inclusion Zone for enrollee curfew. Additional 1 mile Inclusion Zone (24x7) to alert supervisors to enrollee’s departure. Stalker Alert® and VeriTracks® Training, Page 29 Supervision – Exclusion Zone layers Multiple Layered Exclusion Zones for victim frequent locations (home, work, school, etc) – sizes can equate with recommended proximity zone sizes Stalker Alert® and VeriTracks® Training, Page 30 Supervision – Extended Exclusion Zone layers Extended polygon Exclusion Zones to cover rapid approach corridors such as highways Stalker Alert® and VeriTracks® Training, Page 31 Supervision – Proximity y Zone Minimum Recommended sizes Minimum suggested proximity zone sizes are: Caution 16,000 ft Warning 11,000 ft Danger 6 000 ft 6,000 These are slightly greater than 1 mile increments and so represent one minute of travel at 60 mph. Note: If one of the paired devices is not calling or getting valid GPS, the events will generate based on the last valid track point for this device. For example, if the Enrollee BluTag has not called in 2 hours, and the Stalker Alert reports GPS points within proximity of the last reported position of the BluTag, the event will be generated based on the info available. Stalker Alert® and VeriTracks® Training, Page 32 Supervision – How It All Works Together When linked BluTag and Stalker Alert devices each reports its GPS, VeriTracks compares the points. – If a comparison of points determines that the enrollee falls within the parameters of a fixed proximity, both devices will increase their reporting tempo as described previously. – If a comparison of points determines that the enrollee falls within the parameters of a custom proximity proximity, VeriTracks will send an immediate notification in accordance with the setup for both the victim and the supervising agency.. Note: If one of the paired devices is not calling or getting valid GPS, the events will generate based on the last valid track point for this device. For example, if the Enrollee BluTag has not called in 2 hours, hours and the Stalker Alert reports GPS points within proximity of the last reported position of the BluTag, the event will be generated based on the info available. Stalker Alert® and VeriTracks® Training, Page 33 2 miles Warning notification Victim location 1 mile 3 Miles Danger notification Caution notification 4 Miles Both devices begin 1 minute reporting 7 Miles Mil Both devices begin 3 minute reporting Antagonist starting point Stalker Alert® and VeriTracks® Training, Page 34 Unenrollment – Unassigning g a Victim Page: Enrollment Widget: Victim Entry > Assignment Tab 1. Find the Victim in the Browse Victim or Simple Search widget. 2. Drag and drop the Victim onto Victim Entry widget. 3. Click the Unassign button in the top-right corner. 4. A message will generate stating that the victim is unenrolled. 5. The Enrollee BluTag that was paired with the Stalker Alert will return to 10 minute reporting 6. Any y proximity y events that are open will close for both Victim and the Enrollee. The system will tell the Stalker Alert to turn itself off. Place it in storage or place it on a charger to turn it back on for the next Victim. Stalker Alert® and VeriTracks® Training, Page 35 Unenrollment – Unenrolling gap paired Enrollee Page: Enrollment Widget: Enrollment Entry > Assignment Tab 1. Find the Enrollee in the Browse Enrollee or Simple Search widget. 2. Drag and drop the Enrollee onto Enrollee Entry widget. 3. Click the Unenroll Enrollee icon button in the top-right corner. 4. Select the Reason for Unassignment and click OK. 5. The Stalker Alert that was p paired with the Enrollee BluTag g will return to 10 minute reporting. 6. Any proximity events that are open will close for both Victim and the Enrollee. 7. The system will tell the BluTag to turn itself off. Place it in storage or place it on a charger to turn it back on for the next Enrollee. Note: Unenrolling g an Enrollee will not remove him from the Victim Entry assignment. Pairing will commence if another BluTag is assigned
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.5 Linearized : Yes Author : Stephen Create Date : 2010:05:06 11:23:39-05:00 Modify Date : 2010:05:06 11:24:10-05:00 XMP Toolkit : Adobe XMP Core 4.2.1-c043 52.372728, 2009/01/18-15:08:04 Format : application/pdf Title : Microsoft PowerPoint - Stalker Alert Users GuideDraft 28APR V1 [Compatibility Mode] Creator : Stephen Creator Tool : PScript5.dll Version 5.2.2 Metadata Date : 2010:05:06 11:24:10-05:00 Producer : Acrobat Distiller 9.3.2 (Windows) Document ID : uuid:e39f5b53-0c15-4f1e-9b52-b71c708e13be Instance ID : uuid:b147fea1-1e2d-4925-9b83-935a39383514 Page Count : 35EXIF Metadata provided by EXIF.tools