Siemens Communications OPWL2PRO VoIP Handset User Manual oi

Siemens Communications, Inc. VoIP Handset oi

Contents

User Manual 1

HiPath 2000HiPath 3000optiPoint WL 2 professionalOperating Manual
Before You Begin2Before You BeginThis operating manual describes the handset optiPoint WL 2 professional at your commu-nication platforms HiPath 2000 and HiPath 3000.It describes all functions you can operate with your handset. You may find that some of the functions you wish to use are not available on your handset. This may be due to one of the following reasons:• The function has not been configured for your handset – please contact your service personnel.• Your communication platform does not support this function – please contact your ser-vice personnel for an upgrade.The information provided in this document contains merely general descriptions or char-acteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.All trademarks are the property of Siemens AG or their respective owners.Safety PrecautionsNot all of the functions described in this operating manual are available in all coun-tries.Please read the operating manual and safety precautions carefully before use. Explain the content and the hazards associated with using the handset to your chil-dren.Only use the power supply provided as indicated on the underside of the charg-ing unit.Only use recommended rechargeable batteries. Never use other battery types or non-rechargeable batteries as this can cause serious damage to your health and property.Insert the rechargeable battery making sure the poles are facing in the correct directions and use the battery as described in the operating manual.The handset can interfere with medical equipment. Please refer to the technical specifications applicable to the relevant environment (medical practice, for instance).The handset can cause unpleasant humming in hearing aids.Do not install the charging unit in bathrooms or shower rooms. The handset and charging unit are not splash-protected.$‹Œ
Before You Begin3Care Instructions• Always use a damp or antistatic cloth to clean the handset. Never use a dry cloth.• If the handset is heavily soiled, clean it with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).• Do not use alcohol-based or corrosive cleaners or abrasive powders.• Never allow the handset to come into contact with staining or aggressive liquids, such as, coffee, tea, juice, or soft drinks.MarksDo not operate your handset in environments where there is risk of explosion (paintshops, for instance).Remember to include all relevant documentation when passing on your handset to third parties.Never open your handset. In the event of problems, consult your service per-sonnel.Use only original Siemens accessories. The use of other accessories is danger-ous and will invalidate the warranty and the CE mark.The device conforms to the EU directive 1999/5/EC as attested by the CE mark.This device has been manufactured in accordance with a certified environ-mental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and elec-tronic equipment.For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is in-stalled and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment. Œ
Before You Begin4Compliance with FCC Guidelines for Human Exposure to Ra-diofrequency Electromagnetic FieldsFor body worn operation, this phone has been tested and meets FCC RF exposure guide-lines when used with an accessory that contains no metal and that positions the handset a minimum of 0 in from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
5ContentsContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Care Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Compliance with FCC Guidelines for Human Exposure to Radiofrequency Electromagnetic Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Basic Operating Instructions. . . . . . . . . . . . . . . . . . . 11Overview of optiPoint WL 2 professional . . . . . . . . . . . . . . . . . . . . . . . 11How to Use this Operating Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Placing the Handset in the Charging Unit and Charging the Battery 14Activating/Deactivating the Handset . . . . . . . . . . . . . . . . . . . . . . . . 15Activating/Deactivating the Keypad Lock. . . . . . . . . . . . . . . . . . . . . 15Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Navigation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Display Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Additional Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Audio and Visual Signaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Handset States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Illumination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21FCN Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Preprogrammed FCN Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Saving FCN Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Changing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Character Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25... interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25... via the Program/Service Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 25... via the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25... via the FCN List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Which Functions Are Available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Functions in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Basic and Enhanced Functions in the System Menu. . . . . . . . . . . . 26How Can I Use My Handset Effectively? . . . . . . . . . . . . . . . . . . . . . . . 26
6ContentsMaking Calls – Basic Functions . . . . . . . . . . . . . . . .27Accepting a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Activating/Deactivating Speakerphone Mode . . . . . . . . . . . . . . . . . 28Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Local Redial List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Saved Number Redial in the System Menu. . . . . . . . . . . . . . . . . . . 29Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 30Switching to the Party on Hold (Toggle/Connect) . . . . . . . . . . . . . . 30Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Using Call Forwarding No Reply (CFNR) . . . . . . . . . . . . . . . . . . . . . 33Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) 34Call Forwarding in the Event of a Telephone Malfunction . . . . . . . . 35Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 36Saving a Repdial Key as an FCN Entry . . . . . . . . . . . . . . . . . . . . . . . . . 37Using Repdial Entries for Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 38Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Adjusting the Attention Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . 39Changing the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Changing the Receiving Volume During A Call . . . . . . . . . . . . . . . . 40Selecting the System Menu Language . . . . . . . . . . . . . . . . . . . . . . 40Switching from the System Menu to Idle State . . . . . . . . . . . . . . . . . . 41Making Calls – Enhanced Functions . . . . . . . . . . . .42Accepting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 42Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Answering a Call with the Headset . . . . . . . . . . . . . . . . . . . . . . . . . 44Answering Calls from the Entrance Telephone and Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . 45Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 46Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47En-Bloc Sending/Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . . 47Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7ContentsDialing from the Internal Directory. . . . . . . . . . . . . . . . . . . . . . . . . . 52Dialing from the Local Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Dialing from the Telephone Database (LDAP) . . . . . . . . . . . . . . . . . 54Dialing from the LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Addressing Colleagues over the Speaker . . . . . . . . . . . . . . . . . . . . 56Talking to Your Colleague with Discreet Calling . . . . . . . . . . . . . . . 57Automatic Connection Setup (Hotline). . . . . . . . . . . . . . . . . . . . . . . 57Reserving a Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . 58Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Using Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 60Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 61Activating/Deactivating the Call Waiting Tone . . . . . . . . . . . . . . . . 61Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 65Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 66Forwarding a Call After an Announcement . . . . . . . . . . . . . . . . . . . 67Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Override - Joining an Ongoing Call. . . . . . . . . . . . . . . . . . . . . . . . . . 69Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Saving Functions, Procedures, Wake-Up Calls, and Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Storing a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Activating a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . 72Saving a Procedure (Operating Steps) as an FCN Entry . . . . . . . . . . . . 75Reminder Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Saving Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Setting the Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Activating/Deactivating and Setting the Alarm Clock. . . . . . . . . . . . 79Deactivating a Wake-Up Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Displaying and Assigning Call Charges . . . . . . . . . 81Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 81Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 82Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 83
8ContentsPrivacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Activating/Deactivating Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . 84Caller ID Suppression at the Called Party . . . . . . . . . . . . . . . . . . . . . . . 85Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Identifying Anonymous Callers – Call Tracing (Not for U.S.) . . . . . . . . . 87Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 88Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 89Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Additional Features/Services . . . . . . . . . . . . . . . . . .91Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . 91Deleting/Displaying the Message Sent . . . . . . . . . . . . . . . . . . . . . . 91Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Leaving an Advisory Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Deleting Advisory Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Displaying the Number of Calls in Queue and Overload Indication . . . . 93Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . 93Using Another Telephone Like Your Own for an Extended Period of Time (Mobility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 95Resetting Services and Functions(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 95Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 96Using System Functions from an External Location (DISA - Direct Inward System Access) . . . . . . . . . . . 97Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . . 99Operating Connected Computers or Other Programs/Telephone Data Ser-vice (HiPath 3500/3550/3700/3750/3800 Only) . . . . . . . . . . . . . . . . . . 100Communicating with PC Applications over a CSTA Interface . . . . . . . 101Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Sensors (HiPath 3300/3350/3500/3550 Only) . . . . . . . . . . . . . . . . . . . 102Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Enhanced Paging Equipment (HiPath 3700/3750/3800 Only) . . . . 103Using Team Functions. . . . . . . . . . . . . . . . . . . . . . . .104Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . 106Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . 107Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
9ContentsStation Number Directories and Lists . . . . . . . . . . 110Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Creating a New Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Adding Voice Dialing Recordings for an Entry . . . . . . . . . . . . . . . . 111Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Searching for an LDAP Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Importing an LDAP Entry into the Directory . . . . . . . . . . . . . . . . . 117Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Importing an Entry into the Directory. . . . . . . . . . . . . . . . . . . . . . . 118Programming the Handset . . . . . . . . . . . . . . . . . . . . 119Handset Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Setting the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Adjust Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Adjust brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Setting night mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Setting Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122WLAN Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Easy Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Vibration Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Handset Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Restoring the Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Connection Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Automatic Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Manual Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Configuration over the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . 131Start Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . 135Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Checking FCN Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Different Displays(HiPath 4000 Environment) . . . . . . . . . . . . . . . . . . . . 136Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
10ContentsReference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . .138Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Echo Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . 139Factors influencing standby and talk times . . . . . . . . . . . . . . . . . . . . . 141Contacts in the Event of Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142General Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Operating Times/Charging Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143Overview of Functions/Codes (Alphabetical). . . .148Main Menu Overview . . . . . . . . . . . . . . . . . . . . . . . .153
Basic Operating Instructions11Basic Operating InstructionsOverview of optiPoint WL 2 professionalDisplay keys Page 18On-hook keyMailbox key with LEDTalk keySpeakerphone keywith LEDSTAR key POUND keySettings keysNavigation key Page 17MicrophoneConnection jack for headset and PCSix-line color displayPage 16LoudspeakerRear
Step by StepBasic Operating Instructions12How to Use this Operating ManualOperating steps are depicted in their logical se-quence in the colored column. Below is an explana-tion of the icons used:ÅThe handset is ringing.ÕYou are conducting a call.Enter digits or letters via the keypad.Save Current display key function.Press the display key directly below (A or B) to activate the function. Press the navigation key left or right.Press the navigation key up or down.Q etc. Press the key shown on the handset.You hear an alerting tone or a melody.FCN entry with sample label.Entry from the local main menu. OK An option from the System menu is displayed. Confirm by pressing the display key B. OK Browse the System menu for an option. Do this by pressing the navigation key  until the op-tion appears on the display.Then confirm it by pressing the display key B.Bob DylanSettingsDelete?Display contrast?
Basic Operating Instructions13Getting StartedInserting the Battery1. Hold your handset face down in the palm of your hand.2. With the other hand, place your thumb on the loudspeaker on the back of the device (a) and use your index finger to grip the recess provided at the top of the handset (b).3. Lift the cover.4. Insert the battery correctly and lock it in place.5. Hold the battery cover at a slight angle and insert the two projections provided on the lower side into the battery compartment. Then close the cover until it snaps shut.Only use rechargeable batteries recommended by Siemens Page 142. Never use conventional (non-rechargeable) batteries or other battery types as this can cause serious damage to your health and property. For instance, it could damage the battery cladding or cause the battery to explode. It could also damage your handset and interfere with how your it works.ab
Basic Operating Instructions14Placing the Handset in the Charging Unit and Charging the Battery1. Connect the charging unit’s power supply to the power outlet.2. Place the handset in the charging unit with the display facing towards you. You can perform manual logon for the handset if "No Access" or "No Server" appears on the display Page 130. Leave the handset in the charging unit to charge the batteries. =Battery charging is indicated on the upper right of the display by the battery icon’s change level indicator. The battery icon shows the battery charging status during operation Page 16. Initial battery charging and dischargingAccurate charging status display can only be guaranteed if the battery is first fully charged and then discharged. Do this by leaving the handset in the charging unit for five straight hours. Then, remove the handset from the charging unit and do not put it back in until the battery is fully discharged.Once the battery has been initially charged and discharged, you can return your handset to the charging unit after every call.Your handset is now ready for use! • You must repeat this procedure every time you remove and re-place your handset battery.• The battery can warm up during charging. This is not dangerous.• For technical reasons, the battery’s charging capacity decreases over time.
Basic Operating Instructions15Activating/Deactivating the HandsetActivatingHold down the on-hook key.Enter your PIN (if set Page 125).The handset is now idle Page 20.DeactivatingHold down the on-hook key.Activating/Deactivating the Keypad LockActivatingHold down the POUND key. ØThis icon appears on the display and you hear the confirmation tone.DeactivatingHold down the POUND key once more.The keypad lock automatically deactivates when you receive an incoming call. It reactivates when the call is finished.Your handset will block after three failed attempts to enter the PIN and can only be unlocked by your service personnel.You cannot make emergency calls if the keypad lock is active.
Basic Operating Instructions16DisplayoptiPoint WL 2 professional features a six-line illuminated color display. You can choose from four different color settings. A special feature of the de-fault setting Page 119 is that it uses different colors to visualize the dif-ferent handset states Page 20. Display Icons Icons for important settings and handset states: Name of the handset Page 127 System menu: The first line contains prompts or confirmation messag-es from the System menu, depending on the situation. This is followed by a list of functions. Text is displayed as a ticker if an entry is too long. More options are available Page 18 Display the display key functions Page 18Ð i Ñ Ò | Reception strength (high to no reception) Page 130ÚAudio signals deactivated Page 126Ø Keypad lock activated Page 15U V e = Battery charging status (full to empty) Page 14¼Wake-up call activated Page 79Õ A call is ongoingPage 27Ö A call is ongoing in speakerphone mode Page 28VJames Bond10:24 FR 10 DEC 04ÐfgZ FCN2308
Basic Operating Instructions17KeyboardNavigation KeyNavigation key functionsThe side of the navigation key (up, down, right, left) to be pressed is marked black. Key Mode FunctionIdle state Open the main menu Page 20Lists[1]/menus[1] Call lists, such as the directory listScroll upText entry Move the cursor upIdle statePress quickly: Open the directory Page 113Hold down: Start voice dialing Page 53Lists[1]/menus Scroll downText entry Move the cursor downIdle state Open the System menu Page 20System menu Scroll through functions Page 20Lists[1]/menus Confirm the selected entryText entry Move the cursor rightLists[1]/menus Jump back to the previous layer or cancelSystem menu Scroll through functions Page 20Text entry Move the cursor left
Basic Operating Instructions18Display KeysDisplay key functions change depending on the current operating situation. Function of the left display key (for example, open FCN list Page 71) Function of the right display key (for example, open the System menu Page 20) Display keys More functions are available in the System menuSymbols for display keysImportant display keys are:Return to the previous menu or cancel the current operation.©Open the main menu or a status-specific menu.XDelete button: Delete an entry character by character from right to left.fgZ FCN
Basic Operating Instructions19Additional Key FunctionsKey Mode FunctionCall state Accept a call Page 27Lists[1][1] Call lists, such as the directory listStart dialing the selected entryIdle state Press quickly: Open the redial list Hold down: Start dialing Handset deacti-vated Hold down: Activate the handsetCall state End the callGeneral (apart from in system state)Press quickly: One layer backHold down: Return to idle stateLists[1] Close the listIdle state Hold down: Deactivate the handset[2] [2] These keys have an additional LED display Page 21Call state Accept a call in speakerphone modeLists[1] Start dialing the selected entryIdle state Hold down: Start dialing[2] LED lit Start polling voice messages*Idle state Hold down: Deactivate audio signalsText entry Press quickly: Toggle case# Idle state Hold down: Activate/deactivate the keypad lockSIdle state Settings in the System menu Page 39Call state Adjust the volume (lower)CIdle state Settings in the System menu Page 39Call state Adjust the volume (higher)
Basic Operating Instructions20Audio and Visual SignalingHandset StatesYour optiPoint WL 2 professional has a number of different states.Idle stateThe handset is in the charging unit and ready for use.Call stateState when making calls and during a call. You can access the System menu () and the FCN list.Main menuPress the navigation key up in idle state. All settings are stored locally and only apply to your handset. VJames Bond10:24 FR 10 DEC 04ÐSystem menu (this content is dictated by your communica-tion system)fgZ FCN2308VJames Bond089123456ÐÕSystem menufgZ FCNConsult?Main menu 1DirectorySettingsStatusAlarm ClockZtxÎ
Basic Operating Instructions21IlluminationThe display and key illumination switches on automatically• when you receive an incoming call• when you press a keyThe display illumination fades after about 15 seconds. If your handset is not in use, the illumination deactivates after 45 seconds.Keys/entries with LED displayAdvisory TonesThe following events are signaled acoustically:• "Save" was successful• Error message• End of menu/list• Key tones• Battery is almost empty• Poor reception strengthYou can deactivate audio signaling Page 126 and import your own mel-odies Page 134.Key Mode FunctionSpeakerphone key flashing Incoming call lit Speakerphone mode is activeMailbox key  flashing Voice message received lit New messages receivedFCN entrydark Function is deactivatedlit Function is activatedflashing Function is active
Step by StepBasic Operating Instructions22FCN FunctionAn entry in the FCN list is comparable with a function key on an optiPoint phone. In other words, you can save specific functions from the System menu to the FCN list and activate them as required. The function key LED on the optiPoint phone is replaced in optiPoint WL 2 professional by an animated icon Page 21.You can replace the default labels for repdial and DSS entries with your own texts.Preprogrammed FCN EntriesSlots 1 - 5 in the FCN list are preprogrammed with the following functions:Program/Service (permanent entry).Saved number redial from the system (permanent en-try).Mailbox (editable entry).Microphone (editable entry).Speaker (permanent entry).In the case of "Mailbox" and "Microphone" entries as well as repdial and DSS entries, you can change the de-fault label and replace it with an individual text.Saving FCN Entries You can program slots 3, 4 and 6 to 12 with functions or station numbers:• For information on saving a station number as an FCN entry Page 37• For information on saving a function as an FCN entry Page 71Program/ServiceREDIALMailboxMicrophoneLoudspeaker
Basic Operating Instructions23Step by StepChanging LabelsYou can also choose to change a label when configuring an FCN entry Page 71.Changing the label on an existing FCN entry:FCN Press the display key. OK Confirm. OK Select and confirm the FCN entry you want. OK Select and confirm. OK OK Confirm to enter a text of your choice.Q ... O  Enter text via the keypad Page 24 (up to 12 characters allowed).or OK Select and confirm to reset the default label. OK OK Confirm to apply changes.or OK Select and confirm to discard the changes made. OK OK Confirm.Text EntryThe following rules apply when entering text:• Characters are inserted to the left of the cursor.• In an entry field, use the navigation key to move the cursor up , down , right  or left . Each key is assigned letters and characters Page 24. These appear on the last display line as soon as you press a button. Program/ServiceBob DylanKey label?US: Change?UK: Change entry?Default Label?US: Save?UK: Save entry?Previous?US: Exit?UK: End?
Basic Operating Instructions24Character OverviewAdditional character setAn extended (country-specific) character set is available for entries in the local directory.Example:"R" = Press the * key once and the M key three times.Key 1x 2x 3x 4x 5x1a b c 2Id e f 3g h I 4j k l 5Lm n o 6Mp q r s 7Nt u v 8Ow x y z 9Q[1][1] Space. - 0*[2][2] Toggle to uppercase#[3][3] Delete characterKey 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11 x 12x 13x 14x 15x[1][1] Space1⣠$ ¥ ¤a b c 2 äáàâãçId e f 3 ëéèêg h I 4 ïíìîj k l 5Lm n o 6 öñóòô õMp q r s 7ßNt u v 8 üúùûOw x y z 9ÿýæø åQ. , ? ! 0 + - : ¿ ¡ / " ' ; _*[2][2] Next letter uppercase (active for up to one second)[3][3] Toggle to digit input*## @ \ & §
Basic Operating Instructions25Step by StepAccessing Functions... interactivelyYou can select some functions while the telephone is idle, for example: OK Select with the navigation key  and confirm with the display key B.You can select other functions directly when conduc-ting a call, depending on the situation.You call a number, but the line is busy: OK Confirm by pressing the display key B.or OKSelect with the navigation key , confirm with the display key B, and dial another station number.... via the Program/Service MenuFCN Confirm by pressing the display key A. OK Confirm by pressing the display key B. OK Select with the navigation key  and confirm with the display key B.orQ enter the code directly.... via the Main MenuPress the navigation key up to open the main menu.Enter a code (overview Page 153)or OK Select with the navigation key  and activate with the navigation key  or the display key B.... via the FCN ListIf you saved a function in the FCN list, you can access it directly as follows.FCN Confirm by pressing the display key A. OK Select the function with the navigation key  and acti-vate it with the navigation key  or the display key B.Forwarding onCallbackSend messageService#0=Reset services?SettingsCallback?
Basic Operating Instructions26Which Functions Are Available?Functions in the Main MenuoptiPoint WL 2 professional has a local main menu where you can make personal settings and update a directory.Basic and Enhanced Functions in the System MenuYou can use all basic and enhanced communication platform functions that appear interactively on the screen and in the Program/Service menu.How Can I Use My Handset Effectively?• No doubt there are some functions that you use more than others. You should save these functions in the FCN list so that you can activate them with greater ease and speed (for information on storing a function in the FCN list Page 71).• All too often you reach a busy line when dialing a number. Amid the confusion of your working day, it’s easy to forget to try the number again later on. To avoid this, make it a habit to use the "Callback" func-tion Page 36.
Making Calls – Basic Functions27Step by StepMaking Calls – Basic FunctionsAccepting a CallSpecial default ring signaling is set for your telephone:• When you receive an internal call, your telephone rings once every four seconds (single-tone se-quence). • When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).• When you receive a call from the entrance tele-phone, your telephone rings three times in rapid succession every four seconds (triple-tone se-quence).• If a call is waiting, you hear a short tone (beep) every six seconds.An incoming call is signaled in four different ways on the handset:• the handset rings and/or vibrates• the handset lights up• a display appears on the screen• the speakerphone key LED flashesYou can accept the call in one of the following ways: or Press the talk key or the speakerphone key.or Remove the handset from the charging unit ("Auto An-swer“ must be activated Page 124).Ending a CallPress the on-hook key.Dialing/Making CallsInternal: Enter the station number.External: Enter the external code and station number.Your service personnel can adjust the ring ca-dence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
Step by StepMaking Calls – Basic Functions28Press the talk key.orHold down the talk key.Internal: Enter the station number.External: Enter the external code and station number.Speakerphone ModeIf you choose to let someone else listen in on your call, make sure you inform the other party first.Activating/Deactivating Speakerphone ModeActivation when dialingEnter a station numberandPress the speakerphone key.Activation during a callPress the speakerphone key.Deactivation during a callPress the speakerphone key.Changing the volume while speakerphone mode is activeS or CRaise or lower the volume. Keep pressing the keys until you are happy with the volume.Save Press the display key.The icon Ö appears on the first display line when speakerphone mode is active.If you want to place the handset in the charging unit during a call, you must hold down the speak-erphone key when inserting the handset.
Making Calls – Basic Functions29Step by StepSaved Number RedialLocal Redial ListPrecondition: Your handset is idle and your service per-sonnel activated the local redial list.Press the talk key quickly. Select the required entry.Press the talk key to start dialing.Saved Number Redial in the System MenuThe last three external telephone numbers dialed are stored automatically.You can select this again with an FCN entry.The station number appears on your screen for two sec-onds and is then dialed.FCN Press the display key. OK Select and confirm.Confirm entry (= last station number dialed).Press the entry twice (=second-to-last station number dialed).Press the entry three times (=third-to-the-last station number dialed).Displaying and dialing saved station numbersFCN Press the display key. OK Select and confirm. OK OK Press the dialog key within two seconds to confirm your choice. OK OK The next stored number is displayed. Press the dialog key to confirm your selection. OK OK Select and confirm.089123456You are not yet able to transfer saved entries to the "Directory" Page 118.Saved number redialSaved number redialUS: Next?UK: Next entry?US: Next?UK: Next entry?US: Next?UK: Next entry? If this feature is configured (contact your service personnel), account codes entered are also saved Page 83.
Step by StepMaking Calls – Basic Functions30Calling a Second Party (Consultation Hold)You can call a second party while conducting a call. The first party is placed on hold. OK OK Confirm.Call the second party.Return to the first party: OK Confirm.or OKorFCN Press the display key. OK Confirm. Q Enter the code.Switching to the Party on Hold (Toggle/Con-nect) OK Select and confirm.orFCN Press the display key. OK Confirm. Enter the code.Combining the calling parties into a three-party conference OK Select and confirm.orFCN Press the display key. OK Confirm. I Enter the code.Connecting the other parties to each other OK Select and confirm.US: Consult?UK: Enquiry?Return to held call?Quit and return?Program/ServiceToggle/Connect?Program/ServiceConference?Program/ServiceTransfer?
Making Calls – Basic Functions31Step by StepTransferring a CallIf the person you are speaking to wants to talk to a spe-cific colleague of yours, you can transfer the call to this colleague. OK OK Confirm.Enter the number of the party to whom you want to transfer the call.Announce the call, if necessary.Press the on-hook key.or OK Select and confirm[1].US: Consult?UK: Enquiry?Transfer?[1] ”Different Displays (HiPath 4000 Environment)” Page 136
Step by StepMaking Calls – Basic Functions32Call ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)  OK Select and confirm.or Enter the code. OK Confirm.or OK Select and confirm.or OK Select and confirm.or or  or IEnter the code.Enter the destination number. OK OK Confirm.Deactivating call forwarding: OK Select and confirm.or Enter the code.Forwarding on?1=all calls?2=external calls only?3=internal calls only?US: Save?UK: Save entry?Forwarding off?When call forwarding is active, a special dial tone sounds when you lift the handset.If DID DTMF is active (contact your service per-sonnel), you can also forward calls to this desti-nation. Destinations: fax = 870, DID = 871, fax DID = 872.If you are a call forwarding destination, your dis-play will show the station number or the name of the originator on the upper line and that of the caller on the lower line.
Making Calls – Basic Functions33Step by StepUsing Call Forwarding No Reply (CFNR)Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are recei-ved while another call is ongoing can be automatically forwarded to a specified telephone.FCN Press the display key. OK Confirm. OK Select and confirm. OK Select and confirm.orO Enter the code.Enter the destination number.• Enter the internal station number for internal desti-nations• Enter the external code and the external station number for external destinationsUmleitung nach Zeit ausschalten OK OK Confirm. OK Select and confirm.orO Enter the code.Program/ServiceMore features?CFNR on?US: Save?UK: Save entry?CFNR off?If CFNR is enabled, the following briefly appears on the display when you replace the handset: „CFNR to: ...“.
Step by StepMaking Calls – Basic Functions34Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN) (Not for U.S.)If this function has been configured (contact your ser-vice personnel), you can forward calls to your assigned multiple subscriber number (MSN), i.e. DID number, di-rectly within the carrier network.For example, you can forward your phone line to your home phone after business hours. OK Select and confirm.orL Enter the code. OK Confirm the call forwarding type you wish to use,or OK Select and confirm.or OK Select and confirm.or or  or IEnter the code.Enter your DID number.Enter the destination number (without the external code). OK OK Confirm.Deactivating call forwarding: OK Select and confirm.orL Enter the code. OK Confirm the displayed call forwarding type.or or  or IEnter the activated call forwarding type.Enter your DID number.Trunk FWD on?1=immediate?2=on no answer?3=on busy?US: Save?UK: Save entry?Trunk FWD off?
Making Calls – Basic Functions35Step by StepCall Forwarding in the Event of a Telephone MalfunctionIf this feature is configured (ask the service personnel), you can define an internal or external call forwarding destination that becomes effective when your tele-phone is not working.FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.Enter the destination number. OK OK Confirm.Deactivating call forwarding/deleting a destination:FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code. OK Confirm to deactivate call forwarding and delete the for-warding destination.or OK OK Select and confirm to deactivate call forwarding without deleting the forwarding destination.Changing the call forwarding destination (if for-warding is active):FCN Press the display key. OK Confirm.O Enter the code. OK OK Confirm.Change the station number of the destination. OK OK Confirm.Program/Service*9411=CFSS onUS: Save?UK: Save entry?Program/Service#9411=CFSS offDelete?US: Exit?UK: End?Program/ServiceUS: Change?UK: Change entry?US: Save?UK: Save entry?
Step by StepMaking Calls – Basic Functions36Using CallbackIf a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user.You receive a callback,• when the other party is no longer busy• when the user who did not answer has conducted another call.Storing a CallbackPrecondition: You have reached a busy line or no one answers. OK OK Confirm.orN Enter the code.Answering a CallbackPrecondition: A callback was saved. Your telephone rings. "Callback: ..." appears on the display.Press the talk key.orPress the speakerphone key.You hear a ring tone.Checking and Canceling a Saved Callback OK Select and confirm[1].orN Enter the code. OK OK Select and confirm to display additional entries.Deleting a displayed entry: OK Confirm.Ending a retrieve operation: OK OK Select and confirm.US: CallbackUK: Set CallbackView callbacks?[1] ”Different Displays (HiPath 4000 Environment)” Page 136US: Next callback?UK: Display next?Delete?US: Exit?UK: End?
Making Calls – Basic Functions37Step by StepSaving a Repdial Key as an FCN EntryFCN list entries that are unassigned by default can be programmed with frequently used station numbers.If you save internal station numbers, you can save a LED display (=save with LED) that signals various states Page 73. FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.FCN Press the display key. OK Select an entry. If the relevant entry has already been programmed, the programming is also displayed. OK OK Confirm. OK Confirm.Enter the station number.If you make a mistake: OK Select and confirm. This deletes all digits entered.The system telephone automatically recognizes if you want to save an internal or an external station number.The options "Save without LED" or "Save with LED" are only available for internal station numbers. OK Confirm.or OK Select and confirm to save the repdial entry without LED display.If applicable OK Select and confirm to adjust the automatic entry label. For more information, see Page 23. OK OK Confirm.or OK OK Select and confirm.Program/Service*91=Prog. feature key?US: Change key?UK: Change feature?Repdial key?Previous?Save with LED?Save without LED?Key label?US: Exit?UK: End?US: Another key?UK: Program another key?
Step by StepMaking Calls – Basic Functions38or OK OK Select and confirm.Using Repdial Entries for Dialing Precondition: You have saved a station number as a repdial entry Page 37.FCN Press the display key. OK Select and confirm an entry with a saved station num-ber.US: Clear key?UK: Delete feature? Dial the station number saved Page 38.You can do this while a call is in progress.For information on display messages when sav-ing station numbers Page 139.You can also press the repdial entry during a call. This automatically sets up a consultation Page 30.
Making Calls – Basic Functions39Step by StepTelephone SettingsAdjusting the Ring VolumeS or CPress one of these keys while the handset is idle. OK OK Confirm.S or CRaise or lower the volume. Keep pressing the keys until you are happy with the volume.OK Save.Adjusting the Ring ToneS or CPress one of these keys while the handset is idle. OK OK Select and confirm.S or CTo adjust the ring tone, keep pressing the keys until the desired tone is set.OK Save.Adjusting the Attention Ring VolumeIf you belong to a team that uses trunk keys, the tele-phone can alert you to other calls in the team even when you are engaged in another call. You hear the at-tention ring.S or CPress one of these keys while the phone is idle. OK OK Select and confirm.S or CRaise or lower the volume. Keep pressing the keys until you are happy with the volume.OK Save.US: Ring volume?UK: Ringer volume?US: Ring tone?UK: Ringer tone?US: Attention Ring Vol.UK: Attention Ring Volume
Step by StepMaking Calls – Basic Functions40Changing the Display Contrast You can adjust the display contrast to suit your individu-al lighting conditions.S or CPress one of these keys while the phone is idle. OK Select and confirm.S or CChange the contrast (1 - 4). Keep pressing the keys until the desired contrast is set.OK Save.Changing the Receiving Volume During A Call ÕYou are conducting a call.S or CRaise or lower the volume. Keep pressing the keys until you are happy with the volume.If applicableSC together Save to keep the setting for future calls.Selecting the System Menu Language FCN Press the display key. OK Confirm. OK Confirm. OK Confirm.orN Enter the code. OK Select the language you wish to use (such as "Spanish") and press the dialog key to confirm.Display contrast?Program/ServiceMore features?*48= Select language?15=Spanish?
Making Calls – Basic Functions41Step by StepSwitching from the System Menu to Idle StateYou are in a HiPath 3000 menu and would like to quickly revert to idle state.FCN Press the display key. OK Confirm.Program/Service
Step by StepMaking Calls – Enhanced Functions42Making Calls – Enhanced FunctionsAccepting CallsAccepting a Specific Call for Your ColleagueYou hear another telephone ring.FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.All called stations appear on the screen.If applicable OK OK Select and confirm until the station you want to call is displayed. OK Confirm.orIf you know the number of the telephone that is ringing, enter it directly.Program/Service*59=Pickup - directedUS: Next?UK: Next entry?Accept call?Accepting calls in a team Page 106.
Making Calls – Enhanced Functions43Step by StepRejecting CallsYou can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).The telephone rings. The caller is displayed.Press the on-hook key.If call rejection is not permitted, your telephone will con-tinue to ring. The message "Currently not possible" is displayed (for example, in the case of recalls).Using the SpeakerphoneA colleague addresses you directly over the speaker. You hear a tone before the announcement. The other party’s name or station number appears on the screen.You can reply to the call in handsfree answerback mode. or Press the talk key or the speakerphone key and reply.or OK Press the key to confirm your selection and answer the call.Enabling and disabling handsfree answerback OK Select and confirm.or OKorOL Code for "HF answerback on"orOL Enter the code for "HF answerback off".Mute off?If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immedi-ately in speakerphone mode.If handsfree answerback is disabled (default set-ting), follow the procedure described above.Placing a speaker call to a colleague Page 56.HF answerback on?HF answerback off?
Step by StepMaking Calls – Enhanced Functions44Answering a Call with the HeadsetThe procedure is the same as for speakerphone mode Page 28.Precondition: The headset is connected.The LED flashes to signal an incoming call. Press the speakerphone key. Conduct the call.Ending a callPress the speakerphone key. The LED goes out.
Making Calls – Enhanced Functions45Step by StepAnswering Calls from the Entrance Telephone and Opening the DoorIf an entrance telephone has been programmed, you can use your handset to speak to someone at the en-trance telephone and activate a door opener.If you have the proper authorization (contact your ser-vice personnel), you can activate the door opener, en-abling visitors to open the door themselves by entering a five-digit code (for example, using a DTMF transmitter or installed keypad).Speaking to visitors via the entrance telephone:Precondition: Your telephone rings.Press the talk key within 30 seconds. You are connect-ed to the entrance telephone immediately.orPress the talk key after more than thirty seconds.Dial the entrance telephone number.Opening the door from your telephone during a call from the entrance telephone: OK Confirm.Opening the door from your telephone without calling the entrance telephone:FCN Press the display key. OK Confirm. OK Select and confirm.orL Enter the code.Dial the entrance telephone number.Opening the door with a code (at the door):After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call sig-nal may or may not be forwarded.Open door?Program/Service*61=Open door?
Step by StepMaking Calls – Enhanced Functions46Activating the door opener:FCN Press the display key. OK Confirm. OK Select and confirm.orNO Enter the code.Dial the entrance telephone number.Enter the five-digit code. Default code = "00000".or OK Select the displayed function and press the dialog key to change the code. OK Select and confirm.or OK You can also open the door without a doorbell ring.Deactivating the door opener:FCN Press the display key. OK Confirm. OK Select and confirm.orNO Enter the code.Accepting a Call From an Answering MachineYou can accept a call from any answering machine if the machine is connected to your system (contact your ser-vice personnel) and you have saved the answering ma-chine number as an FCN entry Page 71.FCN Press the display key. OK Select and confirm.Program/Service*89=Door opener on?3=change password?1=enable with ring?2=enable w/o ring?Program/Service#89=Door opener off?
Making Calls – Enhanced Functions47Step by StepDialing/Making CallsEn-Bloc Sending/Correcting NumbersIf this feature is configured (contact your service per-sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary.The station number is only dialed at your specific re-quest.Internal: Enter the station number.External: Enter external code and station number.Dialing entered/displayed numbers:Press the talk key.or OK Confirm.Correcting numbers entered: OK Select and confirm.The last digit entered in each case is deleted.Enter the required digit(s).Canceling en-bloc sending: OK OK Select and confirm.orPress the on-hook key.orPress the speakerphone key.Dial?Delete number?US: Exit?UK: End?A station number can only be corrected as it is being entered. Station numbers stored for num-ber redial, for example, cannot be corrected.
Step by StepMaking Calls – Enhanced Functions48Using a Caller ListIf you are unable to accept an external or internal call, the call attempt is stored in the caller list.You can store answered calls either manually (both in-ternal and external calls) or automatically (external calls only). Contact your service personnel for details.Your telephone stores up to ten calls in chronological or-der. Each call is assigned a time stamp. The most re-cent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.Polling the caller listPrecondition: The service personnel in charge set up a caller list for your telephone. OK Select and confirm[1],orN Enter the code.The last call is displayed. OK OK Confirm to display other calls.Ending a poll operation OK OK Select and confirm.orPress the on-hook key.orPress the speakerphone key.Caller list?[1] ”Different Displays (HiPath 4000 Environment)” Page 136US: Next?UK: Next entry?US: Exit?UK: End?
Making Calls – Enhanced Functions49Step by StepPolling additional call informationPrecondition: You have polled the caller list, the call you want is marked (black square at the start of the line). OK Select and confirm.Name, station number, and call time information is dis-played.Dialing a station number from the caller listPrecondition: You have polled the caller list, the call you want is displayed. OK Select and confirm.Removing an entry from the caller listPrecondition: You have polled the caller list, the call you want is displayed. OK Select and confirm.Saving the other party’s station numberin the caller list (redial)Precondition: You are conducting a call or have called an external party. OK Select and confirm.orFCN Press the display key. OK Confirm.N Enter the code.Add’l information?Call?The caller is automatically deleted from the caller list when a connection is finally set up.Delete?Save number?Program/Service
Step by StepMaking Calls – Enhanced Functions50Speed DialingUsing station and system speed-dial numbersPrecondition: You have stored station speed-dial num-bers Page 50 or the service personnel has stored system speed-dial numbers.FCN Press the display key. OK Confirm. OK Confirm[1],orM Enter the code.Enter a speed-dial number."*0" to "*9" = station speed-dialing."000" to "999" = system speed-dialing (contact your ser-vice personnel).If applicable Suffix-dialingIf necessary, you can suffix-dial additional digits (for example, the user’s extension) at the end of the saved station number.If this feature is configured, a suffix is automatically di-aled (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.Storing station speed-dial numbersYou can store the ten numbers which you use the most and dial them using your own station speed-dial num-bers: *0 through *9 Page 50.FCN Press the display key. OK Confirm. OK Select and confirm1.orO Enter the code.Enter the speed-dial number you wish to use (*0 to *9). If the speed-dial number is already in use, the pro-grammed station number appears on the screen. OK OK Confirm.Program/Service*7=Use speed dialing?[1] ”Different Displays (HiPath 4000 Environment)” Page 136Program/Service*92=Change Speed Dial?US: Change?UK: Change entry?
Making Calls – Enhanced Functions51Step by StepFirst enter the external code and then the external sta-tion number. OK OK Confirm.or If you make a mistake: OK Select and confirm. This deletes all digits entered. OK OK Confirm.or OK OK Select and confirm.or OK Select and confirm.or OK OK Select and confirm.US: Save?UK: Save entry?Previous?US: Next?UK: Next entry?US: Change?UK: Change entry?Delete?US: ExitUK: End
Step by StepMaking Calls – Enhanced Functions52Dialing from the Internal DirectoryIf this function has been configured (ask the service per-sonnel), all internal station numbers and central speed-dial numbers for which a name was assigned are stored in your internal directory.Precondition: Names have been assigned to the sta-tion numbers stored in the system. OK OK Confirm.or Enter the code.If applicable If several directories have been configured: OK Confirm.The first entry is displayed. OK Display additional entries.or OKorUse the keypad to enter the name you want or just the initial letters. The system searches for the name.The keypad’s digit keys are used here like an alphanu-meric keyboard to enter the name. Each letter is en-tered by pressing the relevant key the appropriate num-ber of times. Character overview Page 24.If applicable OK Select and confirm. The letter entered last is deleted. If you deleted all letters, the first entry in the directory re-appears.If applicable OK Select and confirm. All letters entered are deleted, the first entry in the directory reappears.The entry you want is displayed: OK Select and confirm.In contrast to the "local directory", the internal di-rectory is configured centrally in the communica-tion system Page 53US: Directory?UK: Phonebook?1=internal?Scroll Next?Scroll Previous?Delete Character?Delete Line?Call?
Making Calls – Enhanced Functions53Step by Stepor OK Select and confirm.Name, station number, and/or system speed-dial num-ber information is displayed.Dialing from the Local DirectoryPrecondition: An entry is saved in the directory list Pag e 111 .Open the directory. OK Select and confirm the entry you want.or Select the required entry andpress the talk key.The connection is set up.Voice DialingPrecondition: A voice recording has been saved for an entry in the directory Pag e 111 .Hold down the navigation key.State the name of the party you want to call into the mi-crophone.  The name is repeated for confirmation and the corre-sponding entry is shown on the display for five seconds.The connection is set up.orPress the speakerphone key to cancel dialing.Add’l information?089123456789Bond, JamesPlease following the onscreen instructions.Bond, James ´
Step by StepMaking Calls – Enhanced Functions54Dialing from the Telephone Database (LDAP)If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.Precondition: The LDAP search feature has been con-figured in the system. OK OK Confirm.or Enter the code.If applicable If several directories have been configured: OK Select and confirm.Enter the name you want via the keypad (up to 16 characters). You can enter incomplete names, for example, "mil p" for "Miller Peter“.The keypad’s digit keys are used here like an alphanu-meric keyboard to enter the name. Each letter is en-tered by pressing the relevant key the appropriate num-ber of times.Example: Press "7" three times to enter "r" or press "3" twice to enter "e". Character overview Page 24.If applicable If configured (ask your service personnel), you can also search for surname and first name. To separate sur-name and first name by a space, enter "0". You can en-ter incomplete names, for example, "mil p" for "Miller Peter".If applicable OK Select and confirm. The letter entered last is deleted. OK Confirm.The system search for the name. This may take a few seconds.The result is displayed:The first station found appears on the screen. OK Confirm.US: Directory?UK: Phonebook?2=LDAP?Delete Character?In large databases, entering insufficient charac-ters can lead to incomplete search results Page 55.Search?Call?
Making Calls – Enhanced Functions55Step by StepIf several names are found (max. 50), you must first select the one you want: OKor OK OK Select and confirm.If no name is found:If your search does not yield any name corresponding to your query, you can extend the range of the search, for example, by deleting characters. OK Select and confirm.Proceed as described above.If too many names are found:If more than the maximum of 50 names are found cor-responding to your query, only an incomplete list of re-sults can be displayed.You can view these results, select any of the names, or change the search string (for example, narrow the search by entering more characters). OK Confirm to scroll through the incomplete list. Proceed as described above.or Narrow the search down. OK Select and confirm, in order to change the search string.Proceed as described above.Dialing from the LDAP DatabasePrecondition: You have searched for and selected an entry in the LDAP database Page 116.©Press the display key. OK Confirm.Scroll Next?Scroll Previous?Call?Change search string?In this case it is advisable to narrow down the search so that all corresponding names can be displayed.Show results?Change search string?Dial
Step by StepMaking Calls – Enhanced Functions56Using MailboxesThe mailbox key LED lights up or the LED icon in the FCN list turns red when you have new messages. In-coming messages are signaled in the same way if your telephone is connected to a voice mail system.Polling the mailboxPress the mailbox LED, the LED flashes.orFCN Press the display key. OK Select and confirm, the LED icon flashes.or OK OK Confirm. OK OK Select and confirm.or OK OK Follow the user prompts.Addressing Colleagues over the SpeakerYou can conduct a speaker call over a connected loud-speaker (ask the service personnel) or address an inter-nal user’s system telephone directly without any action on their part.FCN Press the display key. OK Confirm. OK Select and confirm.orNQ Enter the code.Enter the station number.MailboxUS: View messages?UK: Display Messages?US: Message sent?UK: Text?US: Call voice mail?UK: Call Voice Mail?Program/Service*80=Speaker call?Responding to a speaker call Page 43.
Making Calls – Enhanced Functions57Step by StepTalking to Your Colleague with Discreet Call-ing If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user wi-thout being overheard by the other party (discreet cal-ling).Press the talk key.O Enter the code.Enter your internal station number.Automatic Connection Setup (Hotline)If this function is configured (contact your service per-sonnel), the system automatically sets up a connection to a preset internal or external destination.Press the talk key.Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).Reserving a TrunkIf this feature is configured (contact your service per-sonnel), you can reserve a busy trunk for your own use.When the trunk is free, you receive a call and a message appears on the display.Precondition: "Currently busy" appears on the display. OK Confirm.When the reserved trunk becomes free:Your telephone rings. The display shows "Trunk is free".Press the talk key. You hear the CO dial tone.Enter the number of the external station.Your service personnel can protect your telepho-ne against discreet calling.Reserve trunk?
Step by StepMaking Calls – Enhanced Functions58Assigning a Station Number (Not for U.S.)If this function has been configured (contact your ser-vice personnel), you can assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.FCN Press the display key. OK Confirm. OK Select and confirm.or Enter the code.Enter the DID number you wish to use.Dial the external number.Associated Dialing/Dialing AidIf this function has been configured (contact your ser-vice personnel), you can use a dialing aid to dial num-bers and set up calls for your telephone.The operating procedure depends on whether the dial-ing aid is connected to the S0 bus or the a/b (T/R) port.You can also use your system telephone as a dialing aid for other telephones.Dialing aid on the S0 bus:On the PC, select a destination and start dialing.The speaker on your telephone is switched on. Press the speakerphone key when the other party answers.Dialing aid at the a/b (T/R) port:On the PC, select a destination and start dialing."Lift the handset" appears on the PC screen.Press the talk key.Program/Service*41=Temporary MSN?
Making Calls – Enhanced Functions59Step by StepDialing aid from your telephone for another tele-phone:FCN Press the display key. OK Confirm. OK Select and confirm.orLM Enter the code.Enter the internal station number ("Dial for:")Enter the number you wish to dial.Program/Service*67=Associated dial?
Step by StepMaking Calls – Enhanced Functions60During a CallUsing Second CallCallers can reach you even while you are conducting an-other call. A signal alerts you to the waiting call.You can either ignore or accept the waiting call.When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.You can also bar call waiting or the call waiting tone Page 61.Accepting a Waiting Call (Camp-On) Precondition: You are engaged in a phone call and hear a tone (every six seconds).Ending the first call and answering the waiting call:Press the on-hook key. Your telephone rings. Answer the second call. Press the talk key. Placing the first call on hold and answering the sec-ond call: OK Select and confirm.orFCN Press the display key. OK Confirm. Enter the code.You are immediately connected to the second caller. The first party is placed on hold.Ending the second call and resuming the first one OK Confirm.orFCN Press the display key. OK Confirm.Q Enter the code.Call waiting?Program/ServiceQuit and return?Program/Service
Making Calls – Enhanced Functions61Step by Stepor  Press the on-hook key. "Recall ..." appears on the screen. Press the talk key.Preventing and Allowing Call Waiting (Auto-matic Camp-On)If this function has been configured (ask the service per-sonnel), you can prevent or allow a second call Page 60 from being signaled by automatic camp-on during an ongoing call. FCN Press the display key. OK Confirm. OK Select and confirm[1].or OKorOQ Enter the code for "Call wait.trm.off“.orOQ Enter the code for "Call wait.term.on".Activating/Deactivating the Call Waiting Tone You can suppress the call waiting tone (that sounds ev-ery six seconds) for external calls. A special nonrecur-ring dial tone then alerts you to the waiting call. OK Select and confirm.or OKorNM Enter the code for "Waiting tone off".or NM Enter the code for "Waiting tone on".Program/Service#490=Call wait.trm.off?[1] ”Different Displays (HiPath 4000 Environment)” Page 136*490=Call wait.term.on?Waiting tone off?Waiting tone on?
Step by StepMaking Calls – Enhanced Functions62Parking a CallYou can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful, for example, if you want to continue a call at another phone.Precondition: You are conducting a call.FCN Press the display key. OK Confirm. OK Select and confirm.orL Enter the code.Q ... OEnter the number of the park slot (0 - 9) and make a note of it. If the park slot number you entered is not dis-played, it is already in use; enter another one.Retrieving a parked callPrecondition: One or more calls have been parked. The telephone is idle.FCN Press the display key. OK Confirm. OK Select and confirm.orL Enter the code.Q ... OEnter the park slot number you noted earlier.If the park slot number you enter is not in use, you can-not retrieve the call.Program/Service*56=Park a call?Program/ServiceRetrieve call?If a parked call is not resumed within a specific pe-riod of time, it is returned to the telephone from where it was parked (recall).
Making Calls – Enhanced Functions63Step by StepPlacing External Calls on HoldIf you have programmed an FCN entry on your tele-phone for "Hold" Page 71, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line.FCN Press the display key. OK Select and confirm, the LED icon is red. A message appears showing which line is on hold (e.g. 801); make a note of the line number. The LED associated with the FCN entry (if available) flashes slowly.If applicablePress the on-hook key.Depending on your system configuration, this may be necessary so other users can also pick up the held call.Picking up (retrieving) a held callPrecondition: One or more calls have been parked. The telephone is idle.FCN Press the display key. OK Confirm. OK Select and confirm.orLI Enter the code.HoldHeld on line: 801Program/Service*63=Retrieve line?
Step by StepMaking Calls – Enhanced Functions64Conducting a ConferenceIn a conference call, you can talk to as many as four oth-er parties at the same time. These may be internal or external users.Call the first party. OK Select and confirm.Call the second party. Announce the conference. OK Select and confirm.orFCN Press the display key. OK Confirm.I Enter the code.A tone sounds every 30 seconds to indicate that a con-ference is in progress. Contact your service personnel for instructions on how to turn it off.If the second party does not answer OK Confirm.orQ Enter the code.Adding up to five parties to the conference(initiator only) OK Confirm.Call the new party. Announce the conference. OK Select and confirm.orFCN Press the display key. OK Confirm.I Enter the code.Start conference?Conference?Program/ServiceReturn to held call?Add party?Conference?Program/Service
Making Calls – Enhanced Functions65Step by StepChecking which parties are in the conference(initiator only) OK Select and confirm. The first conference party found appears on the screen. OK OK Confirm to display the other users. OK To close the list: select and confirm.Removing parties from the conference (initiator only) OK Select and confirm. The first conference party found appears on the screen. OK OK Confirm to display the other users. OK Select and confirm.Leaving a conferencePress the on-hook key.or OK OK Select and confirm.Ending a Conference (Initiator Only) OK Select and confirm.orFCN Press the display key. OK Confirm.I Enter the code.Removing the ISDN central office party from the conference (U.S. only) OK Select and confirm.orFCN Press the display key. OK Confirm.O Enter the code.View conf parties?US: Next?UK: Next entry?Exit list?View conf parties?US: Next?UK: Next entry?Remove party?US: Leave conference?UK: Withdraw?End conference?Program/ServiceDrop last conf. partyProgram/Service
Step by StepMaking Calls – Enhanced Functions66Activating Tone Dialing/DTMF Suffix-DialingYou can transmit dual-tone multifrequency (DTMF) sig-nals to control devices such as an answering machine or automatic information system.FCN Press the display key. OK Confirm. OK Select and confirm[1].orI Enter the code.You can use the keys Q to O, *, and # to transmit DTMF signals.Program/Service*53=DTMF dialing?[1] ”Different Displays (HiPath 4000 Environment)” Page 136Ending the call also deactivates DTMF suffix dial-ing.Your system may be configured so that you can start DTMF suffix dialing immediately after set-ting up a connection.
Making Calls – Enhanced Functions67Step by StepForwarding a Call After an AnnouncementIf this function has been configured (contact your ser-vice personnel), you can use a speaker call to announce a call in progress to a group of users Page 56 (an-nouncement Page 104).You can transfer the held call once a member of the group has accepted the call request.Precondition: You are conducting a call. OK OK Confirm. The other party is placed on hold.FCN Press the display key. OK Confirm. OK Select and confirm.orNQ Enter the code.Enter the group’s station number. Announce the call.When a member of the group accepts the call Page 43, you are connected to this party.Press the on-hook key.or OK Select and confirm[1].US: Consult?UK: Enquiry?Program/Service*80=Speaker call?Transfer?[1] ”Different Displays (HiPath 4000 Environment)” Page 136If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall).
Step by StepMaking Calls – Enhanced Functions68Trunk FlashTo activate ISDN-type services and features (such as "consultation hold") over the network carrier’s analog trunks or those of other communication platforms, you must send a signal to the trunks before dialing the ser-vice code or telephone number.Precondition: You have set up an external connection.FCN Press the display key. OK Confirm. OK Select and confirm.or Enter the code.Enter the service code and/or telephone number.Program/Service*51=Trunk flash?
Making Calls – Enhanced Functions69Step by StepIf You Cannot Reach a DestinationCall Waiting (Camp-On)Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.Wait (approx. five seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.The called party can then respond Page 60.Override - Joining an Ongoing CallThis function is only available if it has been configured (contact your service personnel).Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. OK Select and confirm.orL Enter the code.The called party and person to whom this party is talk-ing hear an alerting tone every two seconds.If the called party has a system telephone with display, the following appears on the screen: "Preempt: (station number or name)".You can now start talking.Camp-onThe called party can prevent automatic camp-on Page 61.If this feature is configured (contact your service personnel), you immediately hear the ring tone and the message "Camp-on" is displayed.Override?
Step by StepMaking Calls – Enhanced Functions70Using Night AnswerWhen night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the service personnel (= default night answer service) or by you (= temporary night answer service).Activating night answer OK Select and confirm.or Enter the code. OK Press (= default night answer).orEnter the code (= default night answer).orEnter the destination number (= temporary night an-swer). OK OK Confirm.Deactivating night answer OK Select and confirm.or Enter the code.Night answer on?*=default?US: Save?UK: Save entry?Night answer off?
Saving Functions, Procedures, Wake-Up Calls, and Reminders71Step by StepSaving Functions, Procedures, Wake-Up Calls, and RemindersYou can save a frequently-dialed number Page 37, a frequently-used function or procedures (comprising several operating steps) to any free slot in your optiPoint WL 2 professional’s FCN list.Storing a Function in the FCN ListIn addition to station numbers and procedures (Page 75), you can also save functions as entries (up to 12 entries) in the FCN list.Precondition: Your handset is idle.FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.FCN Press the display key. OK Select and confirm an FCN entry. OK OK Confirm. OK Select and confirm one of the system functions avail-able. OK OK Select and confirm.Some functions (such as "Call forwarding") accept in-complete entries. This means you have to insert addi-tional digits later on when you press the button to acti-vate the function.If applicable Change the label Page 23. OK OK Confirm.or OK OK Select and confirm.An incoming call will interrupt the programming procedure.Program/Service*91=Prog. feature key?US: Change key?UK: Change feature?US: Save incompleteUK: Store incomplete textUS: Exit?UK: End?US: Another key?UK: Program another key?
Step by StepSaving Functions, Procedures, Wake-Up Calls, and Reminders72The function is now saved (but not active) in the FCN list. For information on activating the function Page 72.Activating a Function in the FCN ListYou can save up to 12 functions in the FCN list.Precondition: The function is saved in the FCN list Page 71.FCN Press the display key. OK Select and confirm the function you want.Meaning of LED icons associated with saved func-tions:Call forwarding, Forwarding - trunk, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Wai-ting tone off, Door opener on/off, Control Relay, Rin-ging group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off):Saved function is not active.Saved function is active.Callback:You have not set a callback.You have set a callback.Mute on/off:The microphone is switched on.The microphone is switched off.Headset:The headset is switched off.The headset is switched on.Flashing slowly – call can be taken via headset.Caller list:No calls saved.Call request saved.Callback?If the function is activated, a red LED icon ap-pears (like the LED on an optiPoint phone with function keys).
Saving Functions, Procedures, Wake-Up Calls, and Reminders73Step by StepRepdial key (internal), Direct station select:The other party is not conducting a call.The other party is conducting a call or has activated do not disturb.Flashing rapidly - a caller is trying to reach you, please pick up the phone.Flashing slowly - a caller is trying to reach another party who has not yet answered.Mailbox:No messages received.Message(s) received.Call key, General call key, Trunk key, Temporary MSN:No call on assigned trunk.Active call on assigned trunk.Flashing rapidly - a call has arrived on this trunk; press the key to pick up the call.Flashing slowly - a call on this trunk was placed on hold.Trunk grp:At least one trunk is free.All trunks in the trunk group are busy.View call charges:No chargeable calls have been made since the last time call charges were displayed.Chargeable calls have been made since the last time call charges were displayed.Call forwarding:Flashing slowly - either you or your trunk is the destina-tion of a forwarded call.Fax detailsNo fax received or no message on answering machine.Fax received or message on answering machine.View number of calls:No callers waitingFlashing rapidly - callers waiting (a certain number is ex-ceeded).Flashing slowly - callers waiting (a certain number was reached).
Step by StepSaving Functions, Procedures, Wake-Up Calls, and Reminders74Data I/O Service:No connection to an application.Active connection to an application.Flashing slowly - Connection to application temporarily interrupted.The following functions are saved as FCN entries and have no LED:Repdial key (external), Procedure key, Trace call, Speed dial, Release call, Clear, Lock all phones, Send mes-sage, Directory (1=internal, 2=LDAP), Call waiting, Tog-gle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Over-ride, Park, Pickup - directed, Pickup - group, Account code, Show call charges, Page, Answer page, Timed re-minder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consultation, Associated dial, Asso-ciated serv., Tel. data service, Mobile Login, Discreet Call.
Saving Functions, Procedures, Wake-Up Calls, and Reminders75Step by StepSaving a Procedure (Operating Steps) as an FCN EntryStation numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved as FCN entries.Using the associated dial function Page 59, for example, you can save all the remaining inputs re-quired (station number of the calling party and the sta-tion number to be dialed) as an FCN entry.Station numbers which require additional inputs but also dial pauses can also be stored.FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.FCN Press the display key. OK Select and confirm.If the selected entry has already been programmed, the programming is displayed. OK OK Confirm. OK Select and confirm.Enter the procedure, for example, "*67 231 089123456".*67= code for associated dial231= station number of the calling party089123456 = number to be dialed. OK OK Confirm.Program/Service*91=Prog. feature key?US: Change key?UK: Change feature?Procedure key?US: Save?UK: Save entry?
Step by StepSaving Functions, Procedures, Wake-Up Calls, and Reminders76or If you make a mistake: OK Select and confirm. This deletes all digits entered.If applicable OK Select and confirm to adjust the automatic label. For more information, see Page 23. OK OK Confirm.or OK OK Select and confirm.Previous?Key label?US: Exit?UK: End?US: Another key?UK: Program another key? Select the FCN entry to activate the procedure saved.Procedures containing functions which can be switched on/off can be activated by pressing the OK key and deactivated by pressing the same key again.You can also select the procedure entry during a call. The stored digits are automatically transmit-ted as DTMF signals Page 66.For information on display messages when sav-ing procedures Page 139.
Saving Functions, Procedures, Wake-Up Calls, and Reminders77Step by StepReminder FunctionYou can program your telephone to give you a call when you want to be reminded of special appointments Page 78.To do this you must save the required time of the call. You can enter a single appointment that will take place in the next twenty-four hours, or you can enter a daily recurring appointment (see also the alarm function Page 79).Saving RemindersFCN Press the display key. OK Confirm. OK Confirm.orL Enter the code.Enter the time in four-digit format, for example, 0905 for 9.05 (= 9.05 a.m.) or 1430 for 14.30 (= 2.30 p.m.).If applicable  or MIf the language is set to "US English" (configure Page 40) you can enter the code 2 for "am" or 7 for "pm" (standard = "am"). OK Confirm.or OK Select and confirm. OK OK Confirm.Deleting and checking a saved timed reminder:FCN Press the display key. OK Confirm. OK Confirm.orL Enter the code. OK Confirm.or OK Select and confirm.Program/Service*46=Timed reminder on?One time only?Daily?US: Save?UK: Save entry?Program/Service#46=Timed reminder off?Delete?Exit
Step by StepSaving Functions, Procedures, Wake-Up Calls, and Reminders78Using Timed RemindersPrecondition: You must have saved a timed reminder Page 77. The current time now matches the saved time.ÅThe handset rings.The timed reminder appears on the screen.Press the speakerphone key twice.or  Press the talk key followed by the on-hook key.US: Reminder:UK: Reminder at:If you fail to answer the timed reminder, it re-peats five times and is then erased.
Saving Functions, Procedures, Wake-Up Calls, and Reminders79Step by StepSetting the Alarm ClockIf the alarm function is activated, you receive a call sig-naled by the melody you selected everyday at the wake-up time set (see also the reminder function Page 77).Activating/Deactivating and Setting the Alarm ClockPrecondition: The handset is idle.Open the main menu.Enter the code. or OK Select and confirm.Activating/deactivating the alarm clockIn the "Alarm Clock:" entry field: OK Confirm.or OK Select and confirm.Setting the alarm clock Scroll to the "Time" entry field.Enter the wake-up time (hours/minutes; four-digit).Setting the wake-up melodyYou can choose from up to 16 melodies Page 134. Scroll to the "Melody" entry field. OK Select and confirm.Save Press the display key to save changes.Hold down the on-hook key.¼Icon appears on the idle display.Alarm Clock<On><Off><00:00><Melody 1><Melody 1>
Step by StepSaving Functions, Procedures, Wake-Up Calls, and Reminders80Deactivating a Wake-Up CallPrecondition: You have saved a wake-up call. The cur-rent time now matches the saved time.ÅThe selected melody signals the wake-up call for 60 seconds at the handset. Press any key to deactivate the wake-up call. If your optiPoint WL 2 professional is in use at the set wake-up time, the wake-up call is sig-naled as soon as the handset returns to idle sta-tus.
Displaying and Assigning Call Charges81Step by StepDisplaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The display usually shows call charges at the end of a call (default setting).If you wish to display charges while a call is in progress, service personnel must request this feature from your carrier.Call charge display has to be requested from the service provider and installed by an authorized technician.The call charges are displayed will show the cost either during or after the call, depending on the setting.Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen ei-ther before or during the call.If the call charge display function has not been installed, the display will show the dialed number and/or the call duration.For all calls and the last one conducted:The connection charges for the last toll call conducted are displayed first. The total accumulated connection charges appear five seconds later.FCN Press the display key. OK Confirm. OK Select and confirm.orL Enter the code.When a call is transferred, all charges are for-warded to the telephone to which the call was transferred.Program/Service*65=Show call charges?
Step by StepDisplaying and Assigning Call Charges82Displaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact your service per-sonnel), you can display and print the toll calls conduct-ed by other telephones (such as a pay phone)Precondition: You have configured an FCN entry with the function "View call charges" Page 71.The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges.FCN Press the display key. OK Select and confirm, the LED icon is red. OK OK Confirm to display additional toll calls. OK Select and confirm.or OKor OKor OK OKView call chargesUS: Next?UK: Next entry?Print?Delete?Add’l information?US: Exit?UK: End?
Displaying and Assigning Call Charges83Step by StepDialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition: Service personnel has set up account codes for you.FCN Press the display key. OK Confirm. OK Select and confirm.orLQ Enter the code.Enter the account code.Necessary depending on the configuration (consult your service personnel):If applicable Enter.or OK OK Confirm.Enter the number of the external station.Program/Service*60=Account code?US: #=Save?UK: #=Save entry?You can also enter the account code during an external call.
Step by StepPrivacy/Security84Privacy/SecurityTurning Ringer Cutoff On and OffYou can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and by a flashing icon associated with a programmed FCN entry. OK Select and confirm[1].or OKorON Enter the code for "Ringer cutoff on".orON Enter the code for "Ringer cutoff off".Activating/Deactivating Do Not DisturbYou can activate the do not disturb function if you do not want the receive any calls. When do not disturb is acti-vated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this pur-pose (contact your service personnel). OK Select and confirm.or OKorOM Enter the code for "DND on".orOM Enter the code for "DND off".Ringer cutoff on?[1] ”Different Displays (HiPath 4000 Environment)” Page 136Ringer cutoff off?DND on?DND off?When you press the talk key, a special dial tone (continuous whirring tone) reminds you that DND is on.Authorized internal callers can automatically override the do not disturb function after five sec-onds.
Privacy/Security85Step by StepCaller ID Suppression at the Called PartyYou can prevent your station number or name from ap-pearing on the displays of external parties you call. The feature remains active until you deactivate it. OK Select and confirm.or OKorNL Enter the code for "Suppress call ID".orNL Enter the code for "Restore caller ID".Suppress call ID?Restore caller ID?Service personnel can turn caller ID suppression on and off for all telephones.
Step by StepPrivacy/Security86Monitoring a RoomA telephone can be used to monitor a room. The func-tion must be activated on the telephone that you want to monitor.Calling this telephone lets you hear what is going on in the room.Activating the telephone to be monitored:FCN Press the display key. OK Confirm. OK Select and confirm.orNN Enter the code.You can either leave the telephone in speakerphone mode or press the talk key and leave it directed towards the noise source.Deactivating the telephone to be monitored:FCN Press the display key. OK Confirm.orPress the on-hook key.Monitoring the room:Enter the internal number of the telephone in the room you wish to monitor.Program/Service*88=Room monitor?Program/Service
Privacy/Security87Step by StepIdentifying Anonymous Callers – Call Tracing (Not for U.S.)Your service provider can identify malicious external callers. You can save the caller’s station number during the call or up to 30 seconds after the call ends. Howev-er, you must not replace your handset during this time.FCN Press the display key. OK Confirm. OK Select and confirm.orN Enter the code.Program/Service*84=Trace call?The call data is stored on the service provider’s system once you have finished tracing the call. You must now contact your service personnel.
Step by StepPrivacy/Security88Locking the Telephone to Prevent Un-authorized UseYou can prevent unauthorized persons from using your telephone and its electronic notebook during your ab-sence.Precondition: You must have configured a personal identification number (PIN) for your telephone Page 90.Locking/unlocking the telephone OK Select and confirm.or OKorLL Enter the code for "Lock phone".orLL Enter the code for "Unlock phone".Enter the telephone lock PIN Page 90.Lock phone?Unlock phone?When the handset is locked, a special dial tone sounds when you press the talk key. You can continue to dial internal numbers as usual.Your telephone can also be locked or unlocked by an authorized party Page 89.
Privacy/Security89Step by StepLocking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your ser-vice personnel), you can lock and unlock other tele-phones to prevent unauthorized use.You can use this function to unlock the telephone for us-ers who have locked their telephones and then forgot-ten their PINs.FCN Press the display key. OK Confirm. OK OK Select and confirm.orOI Enter the code.Enter the internal number of the telephone that you want to lock or unlock. OK Confirm.or OKor or Enter the code.Program/ServiceUS: *943=Lock all phones?UK: *943=Telephone Lock?*=lock phone?#=unlock phone?
Step by StepPrivacy/Security90Saving Your PINYou need to enter a personal identification number that you yourself can save to use the following functions:• to prevent unauthorized persons from using your telephone Page 88• to use another telephone like your own Page 93. FCN Press the display key. OK Confirm. OK Select and confirm.orOI Enter the code.Enter the current five-digit PIN.If you have not yet assigned a PIN, use the PIN "00000" the first time.Enter the new PIN.Repeat the new PIN.Program/Service*93=Change PIN?If you forget your PIN, contact your service per-sonnel. Your code can be reset to "00000".
Additional Features/Services91Step by StepAdditional Features/ServicesSending a MessageYou can send short text messages (infotexts) to single users or groups of users with system telephones. Incoming text messages are saved as callback requests on system telephones without display (for example, optiPoint 500 entry), ISDN, pulse or tone dialing tele-phones.Creating and Sending a Message OK OK Select and confirm.orLN Enter the code.Enter the internal station number of the recipient or group. OK Select and confirm the preprogrammed message (which can be changed by the service personnel).orQ ... OEnter the code directly.The codes appear on the screen next to the associated message.or OK Select and confirm to enter another text (up to 24 characters). For information on entering text, see Page 23. OK Confirm.Deleting/Displaying the Message Sent OK Select and confirm.orLN Enter the code. OK Follow the display prompts.US: Send message?UK: Send Message?0=Please callbackEnter message text?Send?View sent message?Texts sent to groups can be deleted only by the originator.
Step by StepAdditional Features/Services92Answering Messages"Messages received:" appears on your screen, along with an indication of the length. OK OK Confirm. OK Follow the display prompts.Leaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk.When another party calls you, the message appears on the caller’s screen. OK Select and confirm.orLO Enter the code. OK Select and confirm the preprogrammed message (which can be changed by the service personnel).orQ ... OEnter the code directly.The codes appear on the screen next to the associated message.or OK Select and confirm to enter another text. For informa-tion on entering text, see Page 23. OK Confirm.Deleting Advisory Messages OK Select and confirm.orLO Enter the code.or If you have saved "Advisory message" as an FCN entry Page 71.FCN Press the display key. OK Select and confirm, the LED icon is red.US: View messages?UK: Display Messages?Advisory msg. on?0=Will return at:You can enter digits after preprogrammed mes-sages that end in a colon.Enter message text?Save?Advisory msg. offAdvisory message
Additional Features/Services93Step by StepDisplaying the Number of Calls in Queue and Overload IndicationIf you programmed an FCN entry with the function "View number of calls" Page 71, you can display the number of waiting external calls on the display.FCN Press the display key. OK Select and confirm.If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service person-nel to find out the waiting call limit.• LED off:No callers waiting.• LED flashes slowly:You have reached the programmed limit.• LED flashes rapidly:You have exceeded the limit (overload).Using Another Telephone Like Your Own for a CallOther people can temporarily use your telephone as though it were their own for outgoing calls.FCN Press the display key. OK Confirm. OK Select and confirm.orQN Enter the code.Enter the other user’s station number and telephone lock PIN Page 90.If applicableUsers who have not yet selected a personal identifica-tion number are prompted to do so at their own tele-phones.Dial the external number.This state is cancelled at the end of the call.Max. waiting callsProgram/Service*508=Temporary Phone?Change PIN
Step by StepAdditional Features/Services94Using Another Telephone Like Your Own for an Extended Period of Time (Mobility)If this feature is configured, you can use a random opti-Point as your own telephone. Your station number in-cluding all settings (for example, FCN entries) are trans-ferred.Precondition: You have received a mobile station num-ber and, where applicable, a password (ask the service personnel).FCN Press the display key. OK Confirm. OK Select and confirm.orOO Enter the code.Enter your mobile station number.If applicable Enter the logon password.If applicable Press the key.or OK Confirm.Logging off OK Select and confirm.orOO Enter the code.Program/Service*9419=Mobile LogonEntry complete?#9419=Mobile Logoff
Additional Features/Services95Step by StepFax Details and Message on Answering MachineIf a fax or answering machine is connected to your sys-tem and you have assigned the "Fax details" function to a programmable key Page 71, the key lights up when a fax or a message has been received.Deactivating indication:FCN Press the display key. OK LED icon is red; select and confirm. LED icon changes to white.Resetting Services and Functions(System-Wide Cancellation for a Tele-phone)A general reset procedure is available for activated func-tions. The following functions - if activated - are can-celled:• Forwarding on• Advisory msg. on• Ringing group on• Leave group• Suppress call ID• Waiting tone off• DND on• Ringer cutoff on• Messages received:• View callbacksFCN Press the display key. OK Confirm. OK Select and confirm.orQ Enter the code.Fax detailsProgram/Service#0=Reset services?
Step by StepAdditional Features/Services96Activating Functions for Another Tele-phoneIf this function has been configured (contact your ser-vice personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service.• Do not disturb,code: *97/#97 Page 84• Call forwarding,code *11, *12, *13/#1 Page 32• Locking and unlocking telephone, code *66/#66 Page 88• Group ringing,code *81/#81 Page 104• Leave an advisory message, code *69/#69 Page 92• Group call, code *85/#85 Page 104• Reset services and functions, code #0 Page 95• Control relay, code *90/#90 Page 102• Night service, code *44/#44 Page 70• Timed reminders,code *65 Page 77FCN Press the display key. OK Confirm. OK Select and confirm.orNI Enter the code.Enter the internal number of the telephone where you want to activate the function.Enter the code, such as *97 for do not disturb.Follow the prompts on the screen for any further input.Program/Service*83=Associated serv?
Additional Features/Services97Step by StepUsing System Functions from an External Location (DISA - Direct In-ward System Access)If this function has been configured (contact your ser-vice personnel), you can set up external outgoing calls from outside the system, as if you were an internal user. You can also activate and deactivate the following functions in your system:• Reset services and functions,code #0 Page 95• Call forwarding, code: *1/#1 Page 32• Locking and unlocking telephone, code *66/#66 Page 88• Save PIN, code: *93 Page 90• Send a message, code: *68/#68 Page 91• Leave an advisory message, code *69/#69 Page 92• Group ringing, code: *81/#81 Page 104• Group call, code: *85/#85 Page 104• Suppress call ID, code: *86/#86 Page 85• Waiting tone, code: *87/#87 Page 61• Open door, code: *61 Page 45• Door opener on/off, code: *89/#89 Page 46• Control relay, code *90/#90 Page 102• Do not disturb, code: *97/#97 Page 84• Ringer cutoff function, code: *98/#98 Page 84• Speed-dialing, code: *7 Page 50• Associated service, code: *83 Page 96Precondition: You have a telephone that uses tone di-aling (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system.Set up a call to the system. Enter the station number (contact your service personnel).  Wait for a continuous tone (if necessary switch the tele-phone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN.Enter the code (necessary only if programmed in the system).
Step by StepAdditional Features/Services98  Wait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as neces-sary (refer to the operating instructions for pulse and DTMF telephones).orDial the external number.You can only execute one function or set up only one outgoing connection at a time. The connection is immediately cleared down once a function has been successfully activated. In the case of an external-external call, the con-nection is cleared down as soon as either of the parties ends the call.
Additional Features/Services99Step by StepUsing Functions in ISDN via Code Dial-ing (Keypad Dialing)In some countries, you can use code dialing to set ISDN functions, provided you have appropriate authorization (contact your service personnel).FCN Press the display key. OK Confirm. OK Select and confirm.orQI Enter the code.Enter the number of the trunk you wish to use (contact your service personnel).Enter the code for the required ISDN function (consult your service personnel).Program/Service*503=Keypad dialing?Contact your network provider to find out which ISDN functions can be code-operated in your country.Siemens AG shall not be liable for damages/costs which may be incurred by fraudulent activ-ities or remote operation (for example, toll fraud).
Step by StepAdditional Features/Services100Operating Connected Computers or Oth-er Programs/Telephone Data Service (HiPath 3500/3550/3700/3750/3800 Only)If this function has been configured (contact your ser-vice personnel), you can use your telephone to operate connected computers or programs running on them, such as hotel services or information systems.Precondition: You have set up a connection.FCN Press the display key. OK Confirm. OK Select and confirm.or Enter the code.The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact your service personnel to find out which option is pro-grammed in your system:• Input in en-bloc modeQ ... OEnter data.Press this key at the end of the entry.or OK Confirm.or • Input in online mode:The connected computer processes your entries di-rectly.Enter the code.Q ... OEnter data.Program/Service*42=Tel. data service?Entry complete?
Additional Features/Services101Step by StepCommunicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communica-te with PC applications (CSTA = Computer Supported Telecommunications Applications). You send informati-on to the application and receive information from the application, for example, on your telephone's display.O Enter the code.orFCN Press the display key. OK Select "Data I/O Service". (Storing a Function in the FCN List Page 71).Enter the three-digit ID for the application you want to operate.SC,Q ... O, Use the relevant keys to communicate with the applica-tion.Temporarily interrupting communication with the applicationDas Mobilteil läutet. Sie nehmen das Gespräch an.LED icon is flashing: communication with the applicati-on was automatically interrupted.Resuming communication with the applicationFCN Press the display key. OK LED icon is flashing. Select and confirm "Data I/O Ser-vice". LED icon is red.Ending communication with the application OK Select and confirm the appropriate CSTA message.or Lift and replace the handset.Data I/O ServiceData I/O ServiceData I/O Service
Step by StepAdditional Features/Services102Controlling RelaysIf this function has been configured (contact your ser-vice personnel), you can turn up to four relays on and off to control different facilities (such as a door opener).Depending on how they are programmed, you can switch the relays on and off or switch them on and let them switch off automatically after a timeout. OK Select and confirm.or OKorOQ Enter the code for "Control Relay On“.orOQ Enter the code for "Control Relay Off". ... Enter the relay.Sensors (HiPath 3300/3350/3500/3550 Only)If this function has been configured (contact your ser-vice personnel), sensors will detect signals causing your phone to ring and a message to appear on your screen.Radio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact your service personnel), you can contact people via their pocket receivers.The pocket receiver informs the owner that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you.Operating procedures differ according to the type of ra-dio paging equipment connected (simple or enhanced paging equipment).*90=Control Relay On?#90=Control Relay Off?
Additional Features/Services103Step by StepSimple Paging EquipmentPaging:To be paged, you must have activated a call ringing group Page 107, call forwarding Page 32, or call redirection (service engineer) to your paging equip-ment’s internal station number.A call request is then signaled automatically.Answering the page from the nearest telephone:Press the talk key.O Enter the code.Enter your own station number.Enhanced Paging Equipment (HiPath 3700/3750/3800 Only)Paging:FCN Press the display key. OK Confirm. OK Select and confirm.or Enter the code.Enter the number of the party you want to page. OK Select and confirm.or OKAnswering the page from the nearest telephone:Press the talk key.FCN Press the display key. OK Confirm. OK Select and confirm.or Enter the code.Enter your own station number.Program/Service*45=Page?1=Display information2=Text?Program/Service#45=Answer page?
Step by StepUsing Team Functions104Using Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your ser-vice personnel), you belong to one or more groups of users who can each be reached under a hunt group or group station number.Incoming calls are signaled at all group member tele-phones in the order in which they are received (= hunt group) or simultaneously (= group call) until one mem-ber of the group accepts the call.Each member of the group remains available at his or her own station number.You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group. If an FCN entry is programmed for "Join/leave group" Page 71, the red LED icon indicates that the audible tone was activated for at least one group.
Using Team Functions105Step by StepYou belong to a hunt group or a group call: OK OK Select and confirm[1].or OK OKorN Enter the code for "Leave group".orN Enter the code for "Join group".orFCN Press the display key. OK Select and confirm.You belong to multiple groups or to one group with trunk keys: OK OK Select and confirm1.or OK OKorN Enter the code for "Leave group".orN Enter the code for "Join group".orFCN Press the display key. OK Select and confirm. OK or OKIf an "X" appears between group/trunk number (such as 301) and group name, the audible tone is active for this group or trunk. No "X" means that the audible tone was deactivated. OK OK Press the dialog key to confirm your selection and dis-play the next group or trunk number and group name.US: Leave group?UK: Leave hunt group?[1] ”Different Displays (HiPath 4000 Environment)” Page 136US: Join group?UK: Join hunt group?Join/leave group?US: Leave group?UK: Leave hunt group?US: Join group?UK: Join hunt group?Join/leave group?301 X group name301 group nameUS: Next?UK: Next entry?
Step by StepUsing Team Functions106or OK OK Select and confirm.This turns off the audible tone for the displayed group or trunk.or OK OK Select and confirm.This turns on the audible tone for the displayed group or trunk. or OK Select and confirm[1].This turns off the audible tone for all groups and trunks.orEnter the code for "Leave all groups".or OK Select and confirm1.This turns off the audible tone for all groups and trunks.orEnter the code for "Rejoin all groups".Accepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team (call pickup group; consult your service personnel) at your own telephone even while engaged in another call. Precondition: Your telephone rings briefly. "Call for:" ap-pears on the upper display line with the station number or name of the originator; the station number or name of the caller appears on the lower line. OK Confirm.orFCN Press the display key. OK Confirm.M Enter the code.US: Leave group?UK: Leave hunt group?US: Join group?UK: Join hunt group?#=Leave all groups?[1] ”Different Displays (HiPath 4000 Environment)” Page 136*=Rejoin all groups?If you deactivate the audible tone for another group or trunk, or deactivate it for all groups and trunks to which you belong, a special dial tone sounds when you lift the handset.Pickup - group?Program/Service
Using Team Functions107Step by StepActivating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audibly at up to five other internal phones. The person who an-swers first receives the call.Saving, displaying, and deleting telephones for the ringing group:FCN Press the display key. OK Confirm. OK Select and confirm.orN Enter the code. OK Follow the display prompts (enter the internal station number).Removing all telephones for a call ringing group: OK Select and confirm.orN Enter the code.Program/Service*81=Ringing group on?If your telephone belongs to a ringing group, the originator’s and the caller’s station number or name are shown on the display’s upper line and lower line respectively.Ringing group off?
Step by StepUsing Team Functions108Uniform Call Distribution (UCD)If this function has been configured (contact your ser-vice personnel), you belong to a group of users (agents) to whom calls are distributed.An incoming call is always assigned to the agent who has had the longest break without a call.Logging on and off at the beginning and end of your shift:FCN Press the display key. OK Confirm. OK Select and confirm. OK Confirm.or OK Select and confirm.orQ Enter the code for "Log on".orQ Enter the code for "Log off".To log on, enter your identification number ("Agent:"). Contact your service personnel to find out what it is.Logging on and off during your shift:FCN Press the display key. OK Confirm. OK Select and confirm. OK Select and confirm.or OK Select and confirm.orQ Enter the code for "Not available".orQ Enter the code for "Available".Program/ServiceUCD?*401=Log on?#401=Log off?Program/ServiceUCD?#402=Not available?*402=Available?
Using Team Functions109Step by StepRequesting and activating a work time:If you want to follow up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time un-til you log back on.FCN Press the display key. OK Confirm. OK Select and confirm. OK Confirm.or OK Select and confirm.orQI Enter the code for "Work on".orQI Enter the code for "Work off".Turning the night service on and off for UCD:FCN Press the display key. OK Confirm. OK Select and confirm. OK Select and confirm.or OK Select and confirm.orQ Enter the code for "UCD night on".orQ Enter the code for "UCD night off".Displaying the number of calls in queue:FCN Press the display key. OK Confirm. OK Select and confirm. OK Select and confirm.orQ Enter the code for "Calls in queue". Program/ServiceUCD?*403=Work on#403=Work offProgram/ServiceUCD?*404=UCD night on?#404=UCD night off?Program/ServiceUCD?*405=Calls in queue?
Step by StepStation Number Directories and Lists110Station Number Directories and ListsDirectoryYou can use the directory to save station numbers and additional information on contacts (up to 200 entries).You can create a new entry:• via the main menu Pa g e 111• via the menu if an entry is selected Page 114• by importing from the redial list Page 118• by importing from the LDAP database Page 117Possible entry fields are:•"Name:"• "First name:"• "Tel.(Private):"• "Tel. (Office):"• "Tel.(Mobile):"• "Department:"•"Address:"• "ZIP code:"•"City:"You must enter at least a station number before you can save an entry.You can use the Web interface to import a direc-tory file from your PC to the directory and create backup copies of your data Page 134.All station numbers that are assigned to an entry are available when dialing from the directory Page 53.
Station Number Directories and Lists111Step by StepCreating a New EntryOpen the directory. OK Confirm.The cursor jumps to the "Name:" entry field.Enter the name here. Select the "First name:" entry field and enter the first name. For example, select the "Tel.(Private)" entry field and en-ter the station number.XPress the display key to delete the character to the left of the cursor. Select additional entry fields and enter the relevant da-ta.Save Press the display key to save the entries.Press the display key to discard the entries.Adding Voice Dialing Recordings for an EntryYou can add voice dialing recordings for up to 30 entries.Saving a voice recordingPrecondition: The entry in the directory list is selected Page 113. ©Press the display key. OK Select and confirm.State the name of the party you want to call into the mi-crophone.<New Entry>BondJamesThe reliability of voice recognition depends on the pitch of the voice, and the speaker’s voice speed and volume.Use the long, unique name and avoid loud back-ground noise during the recording.Bond, JamesRecord PatternPlease follow the onscreen instructions while re-cording.
Step by StepStation Number Directories and Lists112Wait for a positive alerting tone.Repeat the recording.´If recording is successful, the entry is marked with this icon in the directory list.If recording failed, an error message is displayed and you hear a negative alerting tone.Playing back a voice recordingPrecondition: A voice recording has already been saved, the entry in the directory list is selected.©Press the display key. OK Select and confirm.The recording associated with the entry is played back.Deleting a voice recordingPrecondition: A voice recording has already been saved, the entry in the directory list is selected.©Press the display key. OK Select and confirm.The recording associated with the entry is deleted.Play PatternDelete Pattern
Station Number Directories and Lists113Step by StepDirectory ListAll entries are listed in alphabetical order in the directory list.Other sort rules:1. Complete entries (name/first name)– Numbers before letters– Lowercase before uppercase2. Entries that only contain station numbersRepresentation in the directory listPrecondition: There are entries saved in the directory list Pag e 111 .Entries that have not been selected are shown on a sin-gle line.A selected entry is displayed on two lines.The entry can contain the following icons:Searching for an entryPrecondition: There are entries saved in the directory list Pag e 111 .Open the directory.Scroll through the directory list.orEnter the first letters of the required contact’s name (for information on entering characters Page 24).If applicable If there are multiple matching entries: Select the required entry.Bond, JamesBond, James0455 3625 ´  ´Voice dialingBusiness telephone num-ber Private telephone numberMobile telephone numberBond, James0455 3625 ´ 
Step by StepStation Number Directories and Lists114Viewing an entryPrecondition: The entry in the directory list is selected Page 113.View Press the display key.Scroll through the entry fields.Change Confirm to edit the entry Page 114.OK Confirm. You are returned to the directory list.Editing an entryPrecondition: The entry in the directory list is selected Page 113.©Press the display key. OK Confirm. Use the navigation key to select the entry field you want to edit.XPress the display key to delete the character to the left of the cursor.Save Press the display key to save the entries.Creating an entryPrecondition: An entry is selected in the directory list Page 113.©Press the display key. OK Select and confirm.Deleting an entryPrecondition: The entry in the directory list is selected Page 113.©Press the display key. OK Select and confirm.The entry is deleted from the directory list.Edit EntryNew EntryDelete Entry
Station Number Directories and Lists115Step by StepClearing the directory listPrecondition: The entry in the directory list is selected Page 113.©Press the display key. OK Select and confirm.Yes Press the display key to permanently delete all directory entries.Memory capacity©Press the display key. OK Select and confirm.Erase list bufferAvailable Memory
Step by StepStation Number Directories and Lists116LDAP DatabaseYou can access your corporate directory (LDAP data-base).Searching for an LDAP EntryOpen the directory. OK Select and confirm. OK Confirm.or OK Select and confirm.If applicable Select the search field ("Advanced Search" only).Enter the search text (for information on entering char-acters Page 24).The hit list contains one or more entries, the first of which is selected. Select the required entry.You can now• call the LDAP contact Page 55• view the LDAP entry Page 116• import an LDAP entry to the directoryViewing an LDAP entryPrecondition: You have searched for and selected an entry in the LDAP database Page 116.©Press the display key. OK Select and confirm.Cancel.This function must be correctly configured to use the LDAP database. Consult your service person-nel.<LDAP>Basic SearchAdvanced SearchIn contrast to the standard search, the advanced search provides options for running searches on the basis of additional corporate directory fields (max. five).Bond, James0455 3625 ´  View
Station Number Directories and Lists117Step by Stepor OK Select and confirm to copy the LDAP entry to the direc-tory Page 117.Importing an LDAP Entry into the DirectoryPrecondition: You have searched for and selected an entry in the LDAP database Page 116.©Press the display key. OK Select and confirm.The LDAP entry is now saved in your directory.Copy to DirectoryImport
Step by StepStation Number Directories and Lists118Redial ListThe redial list contains the last ten numbers dialed by the handset. If any of the numbers are in the directory, the matching names are displayed.Importing an Entry into the DirectoryPrecondition: You dialed station numbers that are not yet saved in the directory.Press the talk key quickly. Select the required entry.©Press the display key. OK Confirm.You are now in the directory list. The station number is entered. Use the navigation key to select the "Name:" entry field and enter the name. Use the navigation key to select other entry fields and enter additional information.XPress the display key to delete the character to the left of the cursor.Save Press the display key to save the entries.Removing an entry from the redial listPress the talk key quickly. Select the required entry.©Press the display key. OK Confirm.Deleting the redial listPress the talk key quickly. Select the required entry.©Press the display key. OK Confirm.089123456Copy to DirectoryBond089123456Delete Entry089123456Erase list buffer
Programming the Handset119Step by StepProgramming the HandsetYou can configure audio and visual settings directly at your optiPoint WL 2 professional via the main menu or over the Web interface Page 131. You can also view or check various settings.Handset ConfigurationSetting the Display ColorYou can choose from four color settings.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Confirm. OK Select and confirm the color setting you want. or Quit the menu."Default" color settingThe default color setting uses different colors to repre-sent the different handset states:The display contrast can only be set via the Web interface.SettingsDisplayColour SchemeBrownColor Handset state:Brown Idle, call and system state Ochre FCN mode Blue Main menu, directory list
Step by StepProgramming the Handset120Adjust ContrastYou can adjust the display contrast to suit your require-ments and surroundings.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Select and confirm.Set value 1-9.Your display settings are applied as a preview.Save Save setting.ESC Cancel modification.Adjust brightnessYou can adjust the brightness to suit your requirements and surroundings.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Select and confirm.Set value 1-9.Your display settings are applied as a preview.Save Save setting.ESC Cancel modification.SettingsDisplayContrastSettingsDisplayBrightness
Programming the Handset121Step by StepSetting night modeThe display is dimmed when the handset is idle. In night mode, the display illumination switches off completely when the handset is idle and inserted into the charging unit.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Select and confirm (activate).or OK Select and confirm (deactivate).or or Quit the menu.SettingsDisplayNight ModeNight Mode ‰
Step by StepProgramming the Handset122Setting Display LanguageYou can display your optiPoint WL 2 professional’s main menu and display keys in different languages.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Select and confirm. OK Confirm.or or  Quit the menu.Shortcut to the Language menu Use this key combination if you mistakenly set a lan-guage you don’t understand, for example. OK Select the correct language.Set the display language for the system menu Page 40.SettingsDisplayLanguageGerman ‰German
Programming the Handset123Step by StepWLAN AccessYou can program up to 16 profiles for WLAN access on your optiPoint WL 2 professional. The profile marked ‰ is active. You can select various profiles. If you have any questions, contact your service personnel.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm.Activating a profile OK Select and confirm. or Quit the menu.Viewing settingsView Press the display key.Scroll through the entries.or or Quit the menu.SettingsAccess ProfilesProfile 3 ‰
Step by StepProgramming the Handset124Easy AnswerIf this function is active, you can answer a call by simply removing the optiPoint WL 2 professional from the charging unit, that is, without pressing the talk key .These entries can also be changed via the Web inter-face Page 134.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm (to activate).or OK Select and confirm (to deactivate).or or Quit the menu.Vibration AlertYou can program the handset to also signal incoming calls by vibrating. If the optiPoint WL 2 professional is in the charging unit, the vibration alert function - even if ac-tive - is suppressed.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm (to activate).or OK Select and confirm (to deactivate).or orQuit the menu.SettingsEasy AnswerEasy Answer ‰SettingsVibration AlertVibration Alert ‰
Programming the Handset125Step by StepPINYou can protect your optiPoint WL 2 professional against unauthorized access by setting a PIN. You are then prompted to enter the PIN when you activate the handset Page 15.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm.Enter the current PIN in the "Old PIN: “ entry field (if available).and OK Confirm.Enter the new PIN in the "New PIN:" entry field (four dig-its, 0 to 9).or To remove PIN protection:Do not make an entry.Save Press the display key to save the change. or Quit the menu.SettingsPIN[- - - ][0077][- - - ]Your handset will block after three failed at-tempts to enter the PIN and can only be un-locked by your service personnel.
Step by StepProgramming the Handset126Advisory TonesYour optiPoint WL 2 professional notifies you acousti-cally of different activities and statuses. You can activate or deactivate the following advisory tones independent-ly of each other:• Key click: Every keystroke is confirmed• Confirmation tones:The confirmation tone (rising sequence of tones) is output when you finish an input/setting and when you replace the handset in the charging unitThe error tone (falling sequence of tones) is output when you make an incorrect entryThe end-of-menu tone is output when you scroll to the end of a menu• The battery low tone is output when the battery needs to be charged• The reception strength tone is output when you are outside your WLAN’s reception rangeThese entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm.Activating/deactivating key tones OK Confirm "Key Tones:" in the entry field.or OK Select and confirm.Activating/deactivating confirmation tones OK Scroll to the "Confirm.:" entry field and confirm.or OK Select and confirm.Activating/deactivating the battery low tone OK Scroll to the "Battery:" entry field and confirm.or OK Select and confirm.SettingsAdvisory Tones<On><Off><On><Off> <On><Off>
Programming the Handset127Step by StepActivating/deactivating the reception strength tone OK Scroll to the "Weak Signal:" entry field and confirm.or OK Select and confirm.Save Press the display key to save the changes.or or Quit the menu.Handset NameA name is automatically assigned when you log on. You can change this name. The name may contain up to 16 characters.These entries can also be changed via the Web inter-face Page 133.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm.Enter the new name in the "Handset Name:" entry field.If applicableXDelete characterSave Press the display key to save the entry.or or Quit the menu.<On><Off>SettingsHandset NameJames Bond
Step by StepProgramming the Handset128Restoring the Factory DefaultsYou can restore the factory defaults for optiPoint WL 2 professional Page 142. This action deletes any individual settings and changes made but leaves directory entries intact Page 113.Open the main menu.Enter the code. or OK Select and confirm. OK Select and confirm.Yes Confirm.orNo Cancel. or Quit the menu.SettingsReset Handset
Programming the Handset129Step by StepStatus DisplayYou can display various settings and information on your optiPoint WL 2 professional.Open the main menu.IEnter the code. or OK Select and confirm.Handset settingsThis information can also be viewed via the Web inter-face Page 132. OK Confirm. OK Scroll through the entries:• Handset Name• MAC Address• IP Address• HW Release or Quit the menu.LDAP settings OK Select and confirm. OK Scroll through the entries:• IP Address• Port Number or Quit the menu.You cannot edit these settings. If you have any questions, contact your service personnel.StatusHandsetHandset Name:LDAPIP Address
Step by StepProgramming the Handset130Connection WizardYou can define multiple WLAN access points to guaran-tee the reception quality within your telephone system. You can program appropriate connection profiles (up to 16 profiles Page 123).These are accessed and activated via the connection wizard.Automatic StartIf your optiPoint WL 2 professional is out of the WLAN access point’s range, you receive an error message (Page 139) and can log on again over the connection wizard.Re-Scan Press the display key. OK Confirm. OK Confirm.Manual StartIf you deliberately exit the range of your current WLAN access point (for example, enter another company building), you can manually select the connection pro-file.Precondition: An appropriate profile is configured Page 123.Open the main menu.Enter the code. or OK Select and confirm. OK Confirm. OK Select and confirm a profile.Re-Scan Confirm.Use exist. ProfileProfile 1The list of configured stations contains active profiles in green that are sorted according to the reception strength (highest reception strength first). Profiles displayed in black are not active.Connect. AssistantUse exist. ProfileProfile 1
Programming the Handset131Step by StepConfiguration over the Web InterfaceThe optiPoint WL 2 professional features a HTTP Web server that permits handset content to be displayed via a Web browser installed on a PC integrated in the WLAN ("Web interface").Application:• Accessing parameters and lists• Making settings for your optiPoint WL 2 professional• Importing ring tonesThe Web interface contains the following form ele-ments, for example:User Click the link to reach the relevant page.Click the button to apply the changes to the current form. The changes are then applied to the optiPoint WL 2 professional.Click the button to reset the changes in the current form to the previous values in optiPoint WL 2 professional.Choose an option from the selection box. Click a checkbox or radio button to activate/deactivate a function.The IP data associated with the optiPoint WL 2 professional and the PC must be correctly configured (consult your service person-nel)."Device is locked by WEB access" appears on the handset’s display during Web interface configu-ration. Keyboard inputs are not possible at this time and incoming calls are ignored.
Programming the Handset132Start PreparationsPrecondition: The handset is idle.1. Open the browser2. Enter the IP address of optiPoint WL 2 professional.Example: http://IP of optiPoint WL 2 professionalThe home page opens in a separate window.Home pageYou can select the language of the Web interface here and view informa-tion on your optiPoint WL 2 professional (corresponds to the main menu Page 129).The IP address of your handset is shown in the status display Page 129.User selectionWeb main menu ContentLanguage selection
Programming the Handset133LoginUser Select.If applicable Enter the handset PIN (at the handset, see Page 15).Confirm.You can access additional configuration menus via the Web main menu:Select profileSelect a preconfigured WLAN profile here (corresponds to the main menu Page 123).Handset PINYou can set a PIN to protect your optiPoint WL 2 professional against un-authorized use (corresponds to the main menu Page 125).Handset settings: AudioYou can activate/deactivate advisory tones (corresponds to the main menu Page 126).Handset settings: DisplayEnter the following settings for the display:• Rename (corresponds to the main menu Page 127)• Set Language (corresponds to the main menu Page 122)• Adjust Contrast (corresponds to the main menu Page 120)• Adjust Brightness (corresponds to the main menu Page 120)• Colour Scheme (corresponds to the main menu Page 119)• Night Mode on/off (dimmed displays, corresponds to the main menu Page 121)
Programming the Handset134Call SettingsYou can activate/deactivate "Easy Answer" here (corresponds to the main menu Page 124).Import/Export: Ring tonesTwelve ring tone melodies are saved for your optiPoint WL 2 professional. You can import four additional individual melodies and save them in slots 13-16.Import/Export: DirectoryYou can update your directory entries here. Import a directory file from your PC to the "Directory". Existing entries are overwritten in the process. Use "Export..." to save a backup copy of your directory entries on the PC.LogoutSelect this option to quit the configuration area for your optiPoint WL 2 professional. The home page Page 132 opens.Always make sure you close the Web interface by clicking "Logout", as otherwise your handset will remain locked.
Testing the Telephone135Step by StepTesting the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your telephone is idle.FCN Press the display key. OK Confirm. OK Select and confirm.orOQ Enter the code.If everything is OK,• all LEDs on the phone flash;• your station number appears on the screen;• all pixels in the display are activated;• the ringer signal sounds.Checking FCN ProgrammingYou can check the assignment of FCN entries on your optiPoint WL 2 professional to see which entries are programmed with which function. FCN Press the display key. OK Confirm. OK Select and confirm.orO Enter the code.FCN Press the display key. OK Select and confirm.The key assignment appears on the screen. OK OK Select and confirm.or OK OK Select and confirm.Program/Service*940=Phone test?Program/Service*91=Prog. feature key?US: Another key?UK: Program another key?US: Exit?UK: End?
Different Displays (HiPath 4000 Environment)136Different Displays(HiPath 4000 Environment)Depending on the system configuration, not all functions may appear on the display exactly as shown in this document. The following table gives an overview of these functions and shows you under which menus they can be found: Menu Function DescriptionDestinations? Forwarding on? Page 32Change Speed Dial? Page 50Caller list? Page 48Ringing group on? Page 107UCD? Page 108Feature Settings? DND on? Page 84US: Join group?UK: Join hunt group?Page 104US: Leave group?UK: Leave hunt group?Page 104Forwarding on? Page 32Ringer cutoff on? Page 84HF answerback on? Page 43Waiting tone off? Page 61Suppress call ID? Page 85Advisory msg. on? Page 92Use speed dialing? Page 50Prog. feature key? Page 37 Page 135PIN / COS? US: Lock phone?UK: Changeover on?Page 88US: Lock all phones?UK: Telephone Lock?Page 89Change PIN? Page 90US: PIN Code reset?UK: Lock code reset?Page 89Temporary Phone? Page 93Timed reminder on? Page 77More features? DTMF dialing? Page 66Speaker call? Page 56Retrieve call? Page 62Pickup - directed? Page 42Account code? Page 83Show call charges? Page 81Reset services? Page 95Trunk flash? Page 68Temporary MSN? Page 58Cancel?
Different Displays (HiPath 4000 Environment)137Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: HiPath 3000 Display HiPath 4000 Display DescriptionCall wait.term.? Camp-on termination?Call wait.term.off? Camp-on deact.? Page 61Caller list? Call log? Page 48Change Speed Dial? Speed dialing? Page 50Ringer cutoff on? Ringer on? Page 84Service? Program/Service?View callbacks? Display callbacks? Page 36
Documentation138DocumentationA PDF version of this operating manual is available on the Internet at http://www.siemens.com/hipath A CD-ROM containing HTML and PDF ver-sions is also available (ask your service personnel).To display and print the PDF manual, you need a computer running Adobe’s free Acrobat Reader software. To display the HTML manual, you need a computer and a Web browser, for example, Microsoft Internet Explorer.Reference GuideTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the handset is heavily soiled, clean it with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent Afterwards remove all traces of the cleaner with a damp cloth (using water only).• Do not use alcohol-based or corrosive cleaners or abrasive powders.Echo EffectYou may hear a very distinct echo during a call. This effect is not caused by a product or design fault in your telephone but rather by the other party's telephone.TroubleshootingPressed key does not respond:Check whether the key is stuck.Telephone does not ring:Check whether the do not disturb function was activated on your tele-phone ("Do not disturb" appears on the screen). If so, deactivate it Page 84.You cannot dial an external number:Check whether you telephone is locked ("Not authorized" appears on the screen). If so, unlock the telephone Page 88.To correct any other problem:First contact service personnel. If service personnel is unable to correct the problem, contact Customer Service.
Reference Guide139Step by StepResponding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter the correct station number.Possible cause:You tried to activate a disabled function.Possible response:Ask the service personnel to authorize you to use the function.Possible cause:The station number you dialed does not exist. The tele-phone you are trying to call is unplugged.Possible response:Enter the correct station number. Try calling the tele-phone again later on.Possible cause:You dialed your own station number. Possible response:Enter the correct station number. Possible cause:All memory locations for external station numbers are currently in use.Possible response:Try again later on.Invalid entryNot authorizedCurrently not possibleInvalid station numberKey memory is full
Step by StepReference Guide140Possible cause 1:If "Delete other layer" appears on the menu:you tried to program a function or internal station num-ber with LED on a key that is already programmed on the second layer (for example, external station number).Possible response:Confirm "Delete other layer" to program the station number/function.Possible cause 2:If "Delete LED support" appears on the menu:you tried to program a station number without LED or an external station number on a key that is already pro-grammed with an internal station number with LED.Possible response:Confirm "Delete LED support" to save the station num-ber. The internal station number already programmed remains on the other layer without LED display.Possible cause:You are outside the WLAN access point range.Possible response:Scan Press the display key. The Connect. Assistant starts Page 130.Key affects other layerNo Access PointNo Server
Reference Guide141Factors influencing standby and talk timesStandby time is the time when the handset is not in use (for example, no calls or other user operation). Ta l k t i m e is the time the handset is used for making callsBoth periods are influenced by the battery charging status and the follow-ing factors:•Field strength: he handset's range is heavily influenced by its sur-roundings and particularly by materials located between the access point and the WLAN phone.The further away the handset is from the WLAN access point, the shorter the standby and talk times (Page 142).•Display lighting: Frequently activating the display for long periods of time reduces standby time.•Vibration alarm: Activating the vibration alarm reduces standby and talk times.•Codec: Power consumption is influenced by the packet length used for voice transmission. In the case of G.711, for example, processing pack-et lengths of 10 ms requires more power than processing packet lengths of 20 ms.•Volume setting: Je lauter ein Parameter eingestellt ist, desto geringer ist die Standby- und Sprechzeit.•Further factors: Environmental conditions (for example, temperature) also influence standby and talk times.Contacts in the Event of ProblemsIf you encounter a problem that lasts longer than five minutes, contact your service personnel.
Technical Data142Technical DataGeneral DataOperating Times/Charging TimesFactory DefaultsThese settings are active when you buy your optiPoint WL 2 professional. You can restore the factory defaults Page 128.WLAN standard 802.11g (fall-back to 802.11b)Frequency range 2.4 - 2.497 GHzDialable channels 13 (ETSI) or 11 (North America)Range[1][1] The range is heavily dependent on the environment, especially the materials between the access point and the WLAN phone Page 141up to 300 m outdoors,up to 30 m indoors Power supply 3.7-V Li-ion batteryAmbient operating condi-tions+5°C to +45°C;20% to 75% relative humidityHandset dimensions 132 x 52 x 22 mm (L × W × H)Handset weight including battery approximately 110 gStandby time up to 60 hours[1][1] Values only guaranteed with recommended batteriesTalk time up to 4 hours[1]Charging time approximately 2 hours[1]Function Factory defaults Page Battery/key click/confirmation tone on Page 126Auto answer on Page 124Display language Country-spec. Page 122Ring tone: melody/timer Melody 01/off Page 134Alarm clock off Page 79Local character set Default Page 24
143IndexIndexAAccepting calls ........................................... 27Account code .............................................. 83Advisory message ..................................... 92Advisory messages, deleting ................... 92Advisory tones ............................................ 21Agents ........................................................ 108Alarm clockactivating/deactivating ........................... 79deactivating a wake-up call ................... 80setting the melody ................................. 79setting the time ...................................... 79Answer machine ........................................ 95call pickup ................................................ 46Assistantautomatic start ...................................... 130manual start .......................................... 130Associated dialing/dialing aid ................... 58Associated service ..................................... 96Attention ring volume ................................ 39Automatic camp-onpreventing and allowing ........................ 61Automatic connection setup .................... 57BBattery ......................................................... 13Battery power ........................................... 141Broadcast .................................................... 56CCallaccepting from the answer machine .. 46distributing ............................................. 108entrance telephone ................................ 45forwarding ............................................... 32forwarding MSN in CO .......................... 34parking ...................................................... 62pickup, directed ...................................... 42pickup, group ........................................ 106placing on hold ........................................ 63rejecting ................................................... 43retrieving from park ............................... 62retrieving held ......................................... 63transfer after announcement ............... 67transferring .............................................. 31Call acceptanceautomatic ............................................... 124Call charge assignment ............................. 83Call chargesfor another telephone ............................ 81for your telephone .................................. 81Call duration ................................................ 81Call forwarding ............................................ 32in the event of telephone malfunction 35MSN in CO .............................................. 34Call request ................................................. 48Call tracing ................................................... 87Call volume .................................................. 40Call waitingaccepting ................................................. 60allowing .................................................... 61preventing ................................................ 61Call waiting (camp-on) ............................... 69tone off ..................................................... 61Call waiting on/off ...................................... 61Call waiting tone on/off ............................. 61Callback ........................................................ 36Caller ID suppression ................................ 85Caller list, using .......................................... 48Calling a second party ............................... 30Calls in queue ..................................... 93, 108Central telephone lock .............................. 89Character set .............................................. 24Chargesfor another telephone ............................ 81for your telephone .................................. 81Cleaning the telephone ........................... 138Code dialing in ISDN .................................. 99Codes ........................................................... 25Conference .................................................. 30Connection setup, automatic ................... 57Connection wizardexplanation ............................................ 130Consultation hold ....................................... 30Contacts/problems ................................... 141
144IndexDDial inputediting ...................................................... 47Dialingen-bloc ..................................................... 47from the caller list .................................. 49from the internal directory .................... 52from the LDAP database ...................... 54from the local directory ......................... 53LDAP database ....................................... 55voice dialing ............................................. 53with repertory dialing keys ................... 38Dialing aidS0–bus ..................................................... 58Dialing numbersusing speed dial ..................................... 50DID number, assigning ............................. 58Direct Inward System Access ................. 97Direct station select .................................. 73Directory (local)creating an entry .......................... 111, 114importing an entry from the redial list ....118importing an LDAP entry .................... 117making calls ............................................. 53sorting .................................................... 113Directory, internal ...................................... 52DISA ............................................................. 97Discreet Calling .......................................... 57Displayin the HiPath 4000 environment ........ 136Display color ............................................. 119Display contrast ........................................ 119Display contrast, changing ....................... 40Display keys ................................................ 18Symbols ................................................... 18Distributing calls ....................................... 108Do not disturb ............................................. 84Door opener ................................................ 46Door opener, activating ............................. 45Door, opening ............................................. 45DTMF tone dialing ..................................... 66EEditing dial inputs ....................................... 47En-bloc dialing ............................................ 47Enhanced paging equipment ................. 103Entrance telephone ................................... 45Error messages ........................................ 139FFax details ................................................... 95FCNactivating a function ............................... 72changing labels ....................................... 23explanation .............................................. 22function .................................................... 22saving a function .................................... 71FCN entrychecking programming ........................ 135saving an incomplete entry .................. 71Forwarding .................................................. 32multiple subscriber number (MSN) ..... 34Functionsactivating/deactivating for another tele-phone ....................................................... 96display keys ............................................. 18navigation key ......................................... 17resetting ................................................... 95using from outside ................................. 97GGroup call .................................................. 104HHandsetIP address ...................................... 129, 132operating and charging time ............... 142programming ......................................... 119Handset charging time ............................ 142Handset operating time .......................... 142Handsfree answerback ............................. 43off .............................................................. 43on .............................................................. 43Headset ....................................................... 44Holding a call ............................................... 63Hotline .......................................................... 57Hotline delayed ........................................... 57Hunt group ................................................ 104
145IndexIIconsdirectory list ........................................... 113display ...................................................... 16operating manual .................................... 12Illumination .................................................. 21Internal directory ........................................ 52KKeypad dialing ............................................ 99Keysdisplay keys ............................................. 18navigation key ......................................... 17LLanguagedisplay keys ........................................... 122display language ................................... 122main menu ............................................ 122shortcut .................................................. 122LDAPsearching for an entry .......................... 116LDAP directory ........................................... 54LDAP telephone database ........................ 54Leaving an advisory message .................. 92LED indications, meaning of .................... 72Locking/unlocking the telephone ............ 88MMailbox ........................................................ 56Main menuentry ......................................................... 20overview ................................................ 153Making calls .......................................... 27, 28saved number redial .............................. 29with the dialing aid ................................. 58Making calls with the headset ................. 44Malfunctions ............................................. 138Max. waiting calls ...................................... 93Messageanswering ................................................ 92deleting/displaying ................................. 91receiving .................................................. 92sending .................................................... 91Mobile calls, making .................................. 93Mobility ........................................................ 94MSN in CO, forwarding ............................ 34Multiple subscriber number (MSN), for-warding ........................................................ 34NNight answer .............................................. 70OOpening doorwith a code .............................................. 45Operating stepssaving as an FCN entry ......................... 75Overload ...................................................... 93Override ....................................................... 69Overviewcharacter set ........................................... 24main menu ............................................ 153PParking a call ............................................... 62Personal identification number ................ 90Pickup (call) ......................................... 42, 106PIN ................................................................ 90for a telephone ........................................ 88PIN, saving .................................................. 90Problems/contacts ................................... 141Proceduresaving as an FCN entry ......................... 75Program/Service menu ............................. 25Programmed items on the phone ........... 39Project calls ................................................. 83RRadio paging equipment PSE ................ 102Recall ............................................................ 67Receiving volume ....................................... 40Redial list ................................................... 118Redialing a numbervia the caller list ...................................... 49Relays ......................................................... 102Reminder ..................................................... 77Reserving a trunk ....................................... 57Resetting functions .................................... 95
146IndexResetting services ..................................... 95Ring signaling ............................................. 27Ring tone ..................................................... 39Ring tones, importing .............................. 134Ring volume ................................................ 39Ringer cutoff ............................................... 84Ringing group, activating/deactivating . 107Room monitor ............................................. 86SSaved number redial ................................. 29redial list ................................................... 29system menu .......................................... 29Second call, accepting .............................. 60Sensors ...................................................... 102Services, resetting ..................................... 95Settingadvisory tones ...................................... 126auto answer .......................................... 124brightness .............................................. 120Contrast ................................................. 120display color .......................................... 119display contrast .................................... 119display language ................................... 122factory defaults ..................................... 128handset name ....................................... 127night mode ............................................ 121PIN .......................................................... 125vibration alert ........................................ 124WLAN ..................................................... 123Setting factory defaults ........................... 128Setting the PIN ................................. 125, 133Settings at the phone ................................ 39Shortcuts ................................................... 153Simple paging equipment ...................... 103Speaker call ................................................. 56Speakerphone mode ................................. 28Special dial tone ......................................... 84Speed dialdialing numbers ...................................... 50saving station speed-dialing ................. 50suffix-dialing ............................................ 50system ..................................................... 50Standby time ............................................ 141Station numberassigning .................................................. 58correcting ................................................. 47deactivating the display ......................... 85editing ...................................................... 47saving ....................................................... 37suppressing ............................................. 85Station speed dial ...................................... 50Suffix-dialing ................................................ 66automatic ................................................. 50Switches .................................................... 102SymbolsDisplay ...................................................... 18Display keys ............................................ 18System speed dial ..................................... 50System-wide cancellation ......................... 95TTalk time .................................................... 141Telephonecaring for ................................................ 138cleaning .................................................. 138locking ...................................................... 88locking another ....................................... 89locking/unlocking .................................... 88locking/unlocking centrally .................... 89setting ...................................................... 39testing .................................................... 135using another like your own ................. 93Telephone data service ........................... 100Telephone functions, testing ................. 135Telephone lockcentral ...................................................... 89Telephone maintenance ......................... 138Temporary phone ....................................... 93Testing the telephone ............................. 135Text messageanswering ................................................ 92deleting/displaying ................................. 91receiving .................................................. 92sending .................................................... 91Three-party conference ............................. 30Timed reminder, answering ..................... 78Toggle/Connect .......................................... 30Tone dialing ................................................. 66Tone dialing (DTMF dialing) ...................... 66
147IndexTransfer (call) .............................................. 31after announcement .............................. 67Troubleshooting ....................................... 138Trunk flash, sending .................................. 68Trunk, reserving ......................................... 57UUCD ............................................................ 108VVariable call forwarding ............................. 32Voice dialing ................................................ 53deleting .................................................. 112saving ..................................................... 111WWeb interface ........................................... 131launching ................................................ 132logout ..................................................... 134Work time .................................................. 109
Overview of Functions/Codes (Alphabetical)148Overview of Functions/Codes (Alphabetical)The table below lists all available functions as they appear on the display. Functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code), or by pressing a saved FCN entry, provided that they have been config-ured (contact your service personnel). Functions(display)... acti-vated in-ter-actively... activated via the Program/Service menuFCN FCN entryCode FCN Account code *60 XAdvisory msg. onAdvisory msg. off*69#69XXAssociated dial *67 XAssociated serv. *83 XCallbackView callbacks/Delete*58#58XCaller listSave number#82*82XXCall waitingWaiting tone offWaiting tone onCall wait.term.onCall wait.trm.off*55*87#87*490#490XXXXXCFSS onCFSS off*9411#9411ConferenceStart conferenceAdd partyEnd conferenceView conf partiesRemove partyDrop last conf. party (USA only)*3#3*491XProgram/Service
Overview of Functions/Codes (Alphabetical)149ConsultReturn to held callQuit and returnTransfer/Accept call*0*0Control Relay OnControl Relay Off*90#90XXData I/O Service *494 XDirectory1=internal2=LDAP*54*54XXDISADiscreet Call *945 XDND onDND off *97#97XXDoor opener onDoor opener off*89#89XXDTMF dialing *53 XEn-bloc sendingDial Forwarding on1=all calls2=external calls only3=internal calls onlyForwarding offNo Reply (CFNR) onNo Reply (CFNR) outTrunk FWD onTrunk FWD off*1*11*12*13#1*495#495*64#64XXXXXXXXXHeadsetAnswer call XFunctions(display)... acti-vated in-ter-actively... activated via the Program/Service menuFCN FCN entryCode FCN Program/Service
Overview of Functions/Codes (Alphabetical)150HF answerback onHF answerback off*96#96XXHotlineJoin groupLeave groupRejoin all groupsLeave all groups*85#85*85*#85#XXXXKeypad dialing *503Lock all phones *943 XLock phoneUnlock phoneChange PIN*66#66*93XXMobile LogonMobile Logoff *9419#9419XNight answer onNight answer off*44#44XXOpen door *61 XOverride *62 XPageAnswer page (not for U.S.)*45#45XXPark a callRetrieve call*56#56XPhone test *940Pickup - directedPickup - groupAccept call *59*57XXProg. feature key *91 XReject callRelease XReserve trunk XReset services #0 XFunctions(display)... acti-vated in-ter-actively... activated via the Program/Service menuFCN FCN entryCode FCN Program/Service
Overview of Functions/Codes (Alphabetical)151Retrieve line *63 XRinger cutoff onRinger cutoff off*98#98XXRinging group onRinging group off*81#81XXRoom monitor *88 XSaved number redial XSelect language *48Send messageView sent messageView messagesMailbox*68#68#68XXXXShift Key XShow call charges (own phone)View call charges (remote phone)*65 XXSpeaker call *80 XSuppress call IDRestore caller ID*86#86XXTel. data service *42Temporary Phone *508 XTemporary MSN (not for U.S.) *41 XTimed reminder onTimed reminder off*46#46XXToggle/Connect *2XTrace call *84 XTra n sfer Trunk flash *51 XFunctions(display)... acti-vated in-ter-actively... activated via the Program/Service menuFCN FCN entryCode FCN Program/Service
Overview of Functions/Codes (Alphabetical)152UCDLog onLog offAvailableNot availableWork onWork offUCD night onUCD night offCalls in queue*401#401*402#402*403#403*404#404*405XXXXXXXXXUse speed dialingChange Speed Dial (station)*7*92XXFunctions(display)... acti-vated in-ter-actively... activated via the Program/Service menuFCN FCN entryCode FCN Program/Service
Main Menu Overview153Main Menu OverviewAlthough you can always select a function by scrolling to it, it is quicker to open the main menu and enter an appropriate digit combination (or shortcut).Example:    to create a new entry in the directory (Pa g e 111 ) .Press  (open the main menu) when the handset is idle. 1Directory 1Neuer Eintrag2<LDAP>3Entry#1[1] 1Edit Entry2New Entry3Delete Entry4Record Pattern[2]5Play Pattern[3]6Delete Pattern[3]7Global Patterns [4]8Erase list buffer9Available Memory2Settings 1Display 1Colour Scheme2Contrast3Brightness4Night Mode5Language2Access Profiles3Easy Answer4Vibration Alert5PIN6Advisory Tones7Handset Name8Reset Handset3Status 1Handset2LDAP4Alarm Clock5Connect. Assistant[1] Up to 200 entries are possible[2] Voice recordings can be saved for up to 30 entries[3] Only appears if a voice recording already exists[4] Only appears if a voice recording is already set as the default recording
© Siemens AG 2005Siemens CommunicationsHofmannstr. 51 • D-81359 MunichReference no.: A31003-H1012-W200-11-7619Subject to availability. Right of modification reserved. Non-binding provisional draft 04.11.05www.siemens.com/hipathThe information provided in this document contains merely general de-scriptions or characteristics which in case of actual use do not always apply as describes or which may change as a result of further develop-ment of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.All trademarks are the property of Siemens AG or their respective own-ers.

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