Siemens Communications OPWL2PRO VoIP Handset User Manual oi
Siemens Communications, Inc. VoIP Handset oi
Contents
- 1. User Manual 1
- 2. User Manual 2
User Manual 1
HiPath 2000 HiPath 3000 optiPoint WL 2 professional Operating Manual Before You Begin Before You Begin This operating manual describes the handset optiPoint WL 2 professional at your communication platforms HiPath 2000 and HiPath 3000. It describes all functions you can operate with your handset. You may find that some of the functions you wish to use are not available on your handset. This may be due to one of the following reasons: ⢠The function has not been configured for your handset â please contact your service personnel. ⢠Your communication platform does not support this function â please contact your service personnel for an upgrade. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. All trademarks are the property of Siemens AG or their respective owners. Not all of the functions described in this operating manual are available in all countries. Safety Precautions Please read the operating manual and safety precautions carefully before use. Explain the content and the hazards associated with using the handset to your children. Only use the power supply provided as indicated on the underside of the charging unit. Only use recommended rechargeable batteries. Never use other battery types or non-rechargeable batteries as this can cause serious damage to your health and property. âš Ĺ Insert the rechargeable battery making sure the poles are facing in the correct directions and use the battery as described in the operating manual. The handset can interfere with medical equipment. Please refer to the technical specifications applicable to the relevant environment (medical practice, for instance). The handset can cause unpleasant humming in hearing aids. Do not install the charging unit in bathrooms or shower rooms. The handset and charging unit are not splash-protected. Before You Begin Do not operate your handset in environments where there is risk of explosion (paintshops, for instance). Ĺ Remember to include all relevant documentation when passing on your handset to third parties. Never open your handset. In the event of problems, consult your service personnel. Use only original Siemens accessories. The use of other accessories is dangerous and will invalidate the warranty and the CE mark. Care Instructions ⢠⢠⢠⢠Always use a damp or antistatic cloth to clean the handset. Never use a dry cloth. If the handset is heavily soiled, clean it with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Do not use alcohol-based or corrosive cleaners or abrasive powders. Never allow the handset to come into contact with staining or aggressive liquids, such as, coffee, tea, juice, or soft drinks. Marks The device conforms to the EU directive 1999/5/EC as attested by the CE mark. This device has been manufactured in accordance with a certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment. Before You Begin Compliance with FCC Guidelines for Human Exposure to Radiofrequency Electromagnetic Fields For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 0 in from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Care Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance with FCC Guidelines for Human Exposure to Radiofrequency Electromagnetic Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Basic Operating Instructions. . . . . . . . . . . . . . . . . . . 11 Overview of optiPoint WL 2 professional . . . . . . . . . . . . . . . . . . . . . . . How to Use this Operating Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing the Handset in the Charging Unit and Charging the Battery Activating/Deactivating the Handset . . . . . . . . . . . . . . . . . . . . . . . . Activating/Deactivating the Keypad Lock. . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio and Visual Signaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handset States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illumination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCN Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preprogrammed FCN Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving FCN Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Character Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... via the Program/Service Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . ... via the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... via the FCN List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Which Functions Are Available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Functions in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic and Enhanced Functions in the System Menu. . . . . . . . . . . . How Can I Use My Handset Effectively? . . . . . . . . . . . . . . . . . . . . . . . 11 12 13 13 14 15 15 16 16 17 17 18 19 20 20 21 21 22 22 22 23 23 24 25 25 25 25 25 26 26 26 26 Contents Making Calls â Basic Functions . . . . . . . . . . . . . . . .27 Accepting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/Deactivating Speakerphone Mode . . . . . . . . . . . . . . . . . Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local Redial List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saved Number Redial in the System Menu. . . . . . . . . . . . . . . . . . . Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . Switching to the Party on Hold (Toggle/Connect) . . . . . . . . . . . . . . Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Call Forwarding No Reply (CFNR) . . . . . . . . . . . . . . . . . . . . . Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) Call Forwarding in the Event of a Telephone Malfunction . . . . . . . . Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking and Canceling a Saved Callback . . . . . . . . . . . . . . . . . . . . Saving a Repdial Key as an FCN Entry . . . . . . . . . . . . . . . . . . . . . . . . . Using Repdial Entries for Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Attention Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . Changing the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Receiving Volume During A Call . . . . . . . . . . . . . . . . Selecting the System Menu Language . . . . . . . . . . . . . . . . . . . . . . Switching from the System Menu to Idle State . . . . . . . . . . . . . . . . . . 27 27 27 28 28 29 29 29 30 30 31 32 32 33 34 35 36 36 36 36 37 38 39 39 39 39 40 40 40 41 Making Calls â Enhanced Functions . . . . . . . . . . . .42 Accepting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a Call with the Headset . . . . . . . . . . . . . . . . . . . . . . . . . Answering Calls from the Entrance Telephone and Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . En-Bloc Sending/Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . . Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 42 43 43 44 45 46 47 47 48 50 Contents Dialing from the Internal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing from the Local Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing from the Telephone Database (LDAP) . . . . . . . . . . . . . . . . . Dialing from the LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Addressing Colleagues over the Speaker . . . . . . . . . . . . . . . . . . . . Talking to Your Colleague with Discreet Calling . . . . . . . . . . . . . . . Automatic Connection Setup (Hotline). . . . . . . . . . . . . . . . . . . . . . . Reserving a Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Station Number (Not for U.S.) . . . . . . . . . . . . . . . . . . . Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . Activating/Deactivating the Call Waiting Tone . . . . . . . . . . . . . . . . Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . Forwarding a Call After an Announcement . . . . . . . . . . . . . . . . . . . Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Override - Joining an Ongoing Call. . . . . . . . . . . . . . . . . . . . . . . . . . Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 53 53 54 55 56 56 57 57 57 58 58 60 60 60 61 61 62 63 64 65 66 67 68 69 69 69 70 Saving Functions, Procedures, Wake-Up Calls, and Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Storing a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating a Function in the FCN List. . . . . . . . . . . . . . . . . . . . . . . . Saving a Procedure (Operating Steps) as an FCN Entry . . . . . . . . . . . . Reminder Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/Deactivating and Setting the Alarm Clock. . . . . . . . . . . . Deactivating a Wake-Up Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 72 75 77 77 78 79 79 80 Displaying and Assigning Call Charges . . . . . . . . . 81 Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 82 Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Contents Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/Deactivating Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID Suppression at the Called Party . . . . . . . . . . . . . . . . . . . . . . . Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying Anonymous Callers â Call Tracing (Not for U.S.) . . . . . . . . . Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 84 85 86 87 88 89 90 Additional Features/Services . . . . . . . . . . . . . . . . . .91 Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Deleting/Displaying the Message Sent . . . . . . . . . . . . . . . . . . . . . . 91 Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Leaving an Advisory Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Deleting Advisory Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Displaying the Number of Calls in Queue and Overload Indication . . . . 93 Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . 93 Using Another Telephone Like Your Own for an Extended Period of Time (Mobility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 95 Resetting Services and Functions (System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 95 Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 96 Using System Functions from an External Location (DISA - Direct Inward System Access) . . . . . . . . . . . 97 Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . . 99 Operating Connected Computers or Other Programs/Telephone Data Service (HiPath 3500/3550/3700/3750/3800 Only) . . . . . . . . . . . . . . . . . . 100 Communicating with PC Applications over a CSTA Interface . . . . . . . 101 Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Sensors (HiPath 3300/3350/3500/3550 Only) . . . . . . . . . . . . . . . . . . . 102 Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Enhanced Paging Equipment (HiPath 3700/3750/3800 Only) . . . . 103 Using Team Functions. . . . . . . . . . . . . . . . . . . . . . . .104 Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 106 107 108 Contents Station Number Directories and Lists . . . . . . . . . . 110 Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a New Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding Voice Dialing Recordings for an Entry . . . . . . . . . . . . . . . . Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LDAP Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Searching for an LDAP Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing an LDAP Entry into the Directory . . . . . . . . . . . . . . . . . Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing an Entry into the Directory. . . . . . . . . . . . . . . . . . . . . . . 110 111 111 113 116 116 117 118 118 Programming the Handset . . . . . . . . . . . . . . . . . . . . 119 Handset Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting night mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WLAN Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Easy Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vibration Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advisory Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handset Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restoring the Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manual Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration over the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . Start Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 119 120 120 121 122 123 124 124 125 126 127 128 129 130 130 130 131 132 Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . 135 Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Checking FCN Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Different Displays (HiPath 4000 Environment) . . . . . . . . . . . . . . . . . . . . 136 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Contents Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Echo Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . Factors influencing standby and talk times . . . . . . . . . . . . . . . . . . . . . Contacts in the Event of Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 138 138 139 141 141 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 General Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Operating Times/Charging Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Overview of Functions/Codes (Alphabetical) . . . .148 Main Menu Overview . . . . . . . . . . . . . . . . . . . . . . . .153 10 Basic Operating Instructions Basic Operating Instructions Overview of optiPoint WL 2 professional Six-line color display Page 16 Display keys Page 18 Navigation key Page 17 Talk key Speakerphone key with LED On-hook key Mailbox key with LED POUND key STAR key Settings keys Microphone Connection jack for headset and PC Rear Loudspeaker 11 Basic Operating Instructions Step by Step How to Use this Operating Manual Operating steps are depicted in their logical sequence in the colored column. Below is an explanation of the icons used: Ă The handset is ringing. Ă You are conducting a call. Enter digits or letters via the keypad. Save Current display key function. Press the display key directly below (A or B) to activate the function. Press the navigation key left or right. Press the navigation key up or down. Q etc. Press the key shown on the handset. You hear an alerting tone or a melody. Bob Dylan Settings Delete? FCN entry with sample label. Entry from the local main menu. OK An option from the System menu is displayed. Confirm by pressing the display key B. 12 Display contrast? OK Browse the System menu for an option. Do this by pressing the navigation key until the option appears on the display. Then confirm it by pressing the display key B. Basic Operating Instructions Getting Started Inserting the Battery Only use rechargeable batteries recommended by Siemens Page 142. Never use conventional (non-rechargeable) batteries or other battery types as this can cause serious damage to your health and property. For instance, it could damage the battery cladding or cause the battery to explode. It could also damage your handset and interfere with how your it works. 1. Hold your handset face down in the palm of your hand. 2. With the other hand, place your thumb on the loudspeaker on the back of the device (a) and use your index finger to grip the recess provided at the top of the handset (b). 3. Lift the cover. 4. Insert the battery correctly and lock it in place. 5. Hold the battery cover at a slight angle and insert the two projections provided on the lower side into the battery compartment. Then close the cover until it snaps shut. 13 Basic Operating Instructions Placing the Handset in the Charging Unit and Charging the Battery 1. Connect the charging unitâs power supply to the power outlet. 2. Place the handset in the charging unit with the display facing towards you. You can perform manual logon for the handset if "No Access" or "No Server" appears on the display Page 130. Leave the handset in the charging unit to charge the batteries. = Battery charging is indicated on the upper right of the display by the battery iconâs change level indicator. The battery icon shows the battery charging status during operation Page 16. Initial battery charging and discharging Accurate charging status display can only be guaranteed if the battery is first fully charged and then discharged. Do this by leaving the handset in the charging unit for five straight hours. Then, remove the handset from the charging unit and do not put it back in until the battery is fully discharged. Once the battery has been initially charged and discharged, you can return your handset to the charging unit after every call. ⢠⢠⢠You must repeat this procedure every time you remove and replace your handset battery. The battery can warm up during charging. This is not dangerous. For technical reasons, the batteryâs charging capacity decreases over time. Your handset is now ready for use! 14 Basic Operating Instructions Activating/Deactivating the Handset Activating Hold down the on-hook key. Enter your PIN (if set Page 125). Your handset will block after three failed attempts to enter the PIN and can only be unlocked by your service personnel. The handset is now idle Page 20. Deactivating Hold down the on-hook key. Activating/Deactivating the Keypad Lock Activating Hold down the POUND key. Ă This icon appears on the display and you hear the confirmation tone. You cannot make emergency calls if the keypad lock is active. Deactivating Hold down the POUND key once more. The keypad lock automatically deactivates when you receive an incoming call. It reactivates when the call is finished. 15 Basic Operating Instructions Display optiPoint WL 2 professional features a six-line illuminated color display. You can choose from four different color settings. A special feature of the default setting Page 119 is that it uses different colors to visualize the different handset states Page 20. Ă James Bond 10:24 FR 10 DEC 04 2308 FCN fg Display Icons Icons for important settings and handset states: ĂiĂĂ| Reception strength (high to no reception) Page 130 Ă Audio signals deactivated Page 126 Ă Keypad lock activated Page 15 UVe= Battery charging status (full to empty) Page 14 Âź Wake-up call activated Page 79 Ă A call is ongoing Page 27 Ă A call is ongoing in speakerphone mode Page 28 Name of the handset Page 127 System menu: The first line contains prompts or confirmation messag- es from the System menu, depending on the situation. This is followed by a list of functions. Text is displayed as a ticker if an entry is too long. More options are available Page 18 Display the display key functions Page 18 16 Basic Operating Instructions Keyboard Navigation Key Navigation key functions The side of the navigation key (up, down, right, left) to be pressed is marked black. Key Mode Idle state [1]/menus Function Open the main menu Page 20 Lists Scroll up Text entry Move the cursor up Idle state Press quickly: Open the directory Page 113 Hold down: Start voice dialing Page 53 [1]/menus Lists Scroll down Text entry Move the cursor down Idle state Open the System menu Page 20 System menu Scroll through functions Page 20 [1]/menus Lists Confirm the selected entry Text entry Move the cursor right Lists[1]/menus Jump back to the previous layer or cancel System menu Scroll through functions Page 20 Text entry Move the cursor left [1] Call lists, such as the directory list 17 Basic Operating Instructions Display Keys Display key functions change depending on the current operating situation. FCN fg Function of the left display key (for example, open FCN list Page 71) Function of the right display key (for example, open the System menu Page 20) Display keys More functions are available in the System menu Symbols for display keys Important display keys are: Return to the previous menu or cancel the current operation. 18 Š Open the main menu or a status-specific menu. Delete button: Delete an entry character by character from right to left. Basic Operating Instructions Additional Key Functions Key Mode Accept a call Page 27 Lists[1] Start dialing the selected entry Idle state [2] [2] Function Call state Press quickly: Open the redial list Hold down: Start dialing Handset deactivated Hold down: Activate the handset Call state End the call General (apart from in system state) Press quickly: One layer back Lists[1] Close the list Idle state Hold down: Deactivate the handset Call state Accept a call in speakerphone mode Lists [1] Hold down: Return to idle state Start dialing the selected entry Idle state Hold down: Start dialing LED lit Start polling voice messages Idle state Hold down: Deactivate audio signals Text entry Press quickly: Toggle case Idle state Hold down: Activate/deactivate the keypad lock Idle state Settings in the System menu Page 39 Call state Adjust the volume (lower) Idle state Settings in the System menu Page 39 Call state Adjust the volume (higher) [1] Call lists, such as the directory list [2] These keys have an additional LED display Page 21 19 Basic Operating Instructions Audio and Visual Signaling Handset States Your optiPoint WL 2 professional has a number of different states. Idle state The handset is in the charging unit and ready for use. Ă James Bond 10:24 FR 10 DEC 04 2308 FCN fg System menu (this content is dictated by your communication system) Call state State when making calls and during a call. You can access the System menu () and the FCN list. Ă Ă James Bond 089123456 System menu Consult? FCN fg Main menu Press the navigation key up in idle state. All settings are stored locally and only apply to your handset. Main menu Directory Settings Status Alarm Clock Ăt xZ 20 Basic Operating Instructions Illumination The display and key illumination switches on automatically ⢠when you receive an incoming call ⢠when you press a key The display illumination fades after about 15 seconds. If your handset is not in use, the illumination deactivates after 45 seconds. Keys/entries with LED display Key Speakerphone key Mailbox key Mode Function flashing Incoming call lit Speakerphone mode is active flashing Voice message received lit New messages received FCN entry dark Function is deactivated lit Function is activated flashing Function is active Advisory Tones The following events are signaled acoustically: ⢠"Save" was successful ⢠Error message ⢠End of menu/list ⢠Key tones ⢠Battery is almost empty ⢠Poor reception strength You can deactivate audio signaling Page 126 and import your own melodies Page 134. 21 Basic Operating Instructions Step by Step FCN Function An entry in the FCN list is comparable with a function key on an optiPoint phone. In other words, you can save specific functions from the System menu to the FCN list and activate them as required. The function key LED on the optiPoint phone is replaced in optiPoint WL 2 professional by an animated icon Page 21. You can replace the default labels for repdial and DSS entries with your own texts. Preprogrammed FCN Entries Slots 1 - 5 in the FCN list are preprogrammed with the following functions: Program/Service REDIAL Program/Service (permanent entry). Saved number redial from the system (permanent entry). Mailbox Mailbox (editable entry). Microphone Microphone (editable entry). Loudspeaker Speaker (permanent entry). In the case of "Mailbox" and "Microphone" entries as well as repdial and DSS entries, you can change the default label and replace it with an individual text. Saving FCN Entries You can program slots 3, 4 and 6 to 12 with functions or station numbers: ⢠For information on saving a station number as an FCN entry Page 37 ⢠For information on saving a function as an FCN entry Page 71 22 Basic Operating Instructions Step by Step Changing Labels You can also choose to change a label when configuring an FCN entry Page 71. Changing the label on an existing FCN entry: FCN Press the display key. Program/Service OK Confirm. Bob Dylan OK Select and confirm the FCN entry you want. Key label? US: Change? UK: Change entry? OK Select and confirm. OK Confirm to enter a text of your choice. OK Q ... O Enter text via the keypad Page 24 (up to 12 characters allowed). or Default Label? UK: Save entry? OK Confirm to apply changes. OK Previous? OK Select and confirm to discard the changes made. US: Save? OK Select and confirm to reset the default label. or US: Exit? UK: End? OK Confirm. OK Text Entry The following rules apply when entering text: ⢠Characters are inserted to the left of the cursor. ⢠In an entry field, use the navigation key to move the cursor up , down , right or left Each key is assigned letters and characters Page 24. These appear on the last display line as soon as you press a button. 23 Basic Operating Instructions Character Overview Key 1x [1] 2x 3x 4x 5x [2] [3] [1] Space [2] Toggle to uppercase [3] Delete character Additional character set An extended (country-specific) character set is available for entries in the local directory. Example: "R" = Press the key once and the M key three times. Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x [1] 1 â ÂŁ $ ÂĽ ¤ a b c 2 ä ĂĄ à â ĂŁ ç d e 3 ĂŤ ĂŠ è ĂŞ g h ĂŻ Ă ĂŹ ĂŽ m n o 6 Ăś Ăą Ăł ò Ă´ Ăľ p q s 7 Ă u v 8 Ăź Ăş Ăš Ăť w x y z 9 Ăż Ă˝ ĂŚ ø ĂĽ ! 0 + : Âż ÂĄ [2] [3] # @ \ & § [1] Space [2] Next letter uppercase (active for up to one second) [3] Toggle to digit input 24 Basic Operating Instructions Step by Step Accessing Functions ... interactively You can select some functions while the telephone is idle, for example: Forwarding on OK Select with the navigation key and confirm with the display key B. You can select other functions directly when conducting a call, depending on the situation. You call a number, but the line is busy: Callback OK Confirm by pressing the display key B. Send message OK Select with the navigation key , confirm with the display or key B, and dial another station number. ... via the Program/Service Menu FCN Confirm by pressing the display key A. Service #0=Reset services? OK Confirm by pressing the display key B. OK Select with the navigation key and confirm with the display key B. or Q enter the code directly. ... via the Main Menu Press the navigation key up to open the main menu. Enter a code (overview Page 153) or Settings OK Select with the navigation key and activate with the navigation key or the display key B. ... via the FCN List If you saved a function in the FCN list, you can access it directly as follows. FCN Confirm by pressing the display key A. Callback? OK Select the function with the navigation key and activate it with the navigation key B. or the display key 25 Basic Operating Instructions Which Functions Are Available? Functions in the Main Menu optiPoint WL 2 professional has a local main menu where you can make personal settings and update a directory. Basic and Enhanced Functions in the System Menu You can use all basic and enhanced communication platform functions that appear interactively on the screen and in the Program/Service menu. How Can I Use My Handset Effectively? ⢠⢠26 No doubt there are some functions that you use more than others. You should save these functions in the FCN list so that you can activate them with greater ease and speed (for information on storing a function in the FCN list Page 71). All too often you reach a busy line when dialing a number. Amid the confusion of your working day, itâs easy to forget to try the number again later on. To avoid this, make it a habit to use the "Callback" function Page 36. Making Calls â Basic Functions Step by Step Making Calls â Basic Functions Accepting a Call Special default ring signaling is set for your telephone: ⢠⢠⢠⢠When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence). If a call is waiting, you hear a short tone (beep) every six seconds. An incoming call is signaled in four different ways on the handset: ⢠the handset rings and/or vibrates ⢠the handset lights up ⢠a display appears on the screen ⢠the speakerphone key LED flashes Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers. You can accept the call in one of the following ways: or Press the talk key or the speakerphone key. or Remove the handset from the charging unit ("Auto Answerâ must be activated Page 124). Ending a Call Press the on-hook key. Dialing/Making Calls Internal: Enter the station number. External: Enter the external code and station number. 27 Making Calls â Basic Functions Step by Step Press the talk key. or Hold down the talk key. Internal: Enter the station number. External: Enter the external code and station number. Speakerphone Mode If you choose to let someone else listen in on your call, make sure you inform the other party first. Activating/Deactivating Speakerphone Mode Activation when dialing Enter a station number and Press the speakerphone key. Activation during a call Press the speakerphone key. Deactivation during a call Press the speakerphone key. The icon Ă appears on the first display line when speakerphone mode is active. If you want to place the handset in the charging unit during a call, you must hold down the speakerphone key when inserting the handset. Changing the volume while speakerphone mode is active S or C Raise or lower the volume. Keep pressing the keys until you are happy with the volume. Save Press the display key. 28 Making Calls â Basic Functions Step by Step Saved Number Redial Local Redial List Precondition: Your handset is idle and your service personnel activated the local redial list. Press the talk key quickly. 089123456 Select the required entry. Press the talk key to start dialing. You are not yet able to transfer saved entries to the "Directory" Page 118. Saved Number Redial in the System Menu The last three external telephone numbers dialed are stored automatically. You can select this again with an FCN entry. The station number appears on your screen for two seconds and is then dialed. FCN Press the display key. Saved number redial OK Select and confirm. Confirm entry (= last station number dialed). Press the entry twice (=second-to-last station number dialed). Press the entry three times (=third-to-the-last station number dialed). Displaying and dialing saved station numbers FCN Press the display key. Saved number redial US: Next? UK: Next entry? US: Next? UK: Next entry? US: Next? UK: Next entry? OK Select and confirm. OK Press the dialog key within two seconds to confirm your OK choice. OK The next stored number is displayed. Press the dialog OK key to confirm your selection. OK Select and confirm. OK If this feature is configured (contact your service personnel), account codes entered are also saved Page 83. 29 Making Calls â Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while conducting a call. The first party is placed on hold. OK Confirm. OK US: Consult? UK: Enquiry? Call the second party. Return to the first party: Return to held call? OK Confirm. Quit and return? OK or or FCN Press the display key. Program/Service OK Confirm. Q Enter the code. Switching to the Party on Hold (Toggle/Connect) OK Select and confirm. Toggle/Connect? or FCN Press the display key. Program/Service OK Confirm. Enter the code. Combining the calling parties into a three-party conference Conference? OK Select and confirm. or FCN Press the display key. Program/Service OK Confirm. I Enter the code. Connecting the other parties to each other 30 Transfer? OK Select and confirm. Making Calls â Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to talk to a specific colleague of yours, you can transfer the call to this colleague. US: Consult? UK: Enquiry? OK Confirm. OK Enter the number of the party to whom you want to transfer the call. Announce the call, if necessary. Press the on-hook key. or Transfer? OK Select and confirm[1]. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 31 Making Calls â Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) OK Select and confirm. Forwarding on? or Enter the code. 1=all calls? OK Confirm. 2=external calls only? OK Select and confirm. 3=internal calls only? OK Select and confirm. or or or or or I Enter the code. Enter the destination number. US: Save? UK: Save entry? OK Confirm. OK Deactivating call forwarding: Forwarding off? OK Select and confirm. or Enter the code. When call forwarding is active, a special dial tone sounds when you lift the handset. If DID DTMF is active (contact your service personnel), you can also forward calls to this destination. Destinations: fax = 870, DID = 871, fax DID = 872. If you are a call forwarding destination, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. 32 Making Calls â Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. FCN Press the display key. Program/Service OK Confirm. More features? OK Select and confirm. CFNR on? OK Select and confirm. or O Enter the code. Enter the destination number. ⢠⢠Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Umleitung nach Zeit ausschalten UK: Save entry? OK Confirm. OK CFNR off? OK Select and confirm. US: Save? or O Enter the code. If CFNR is enabled, the following briefly appears on the display when you replace the handset: âCFNR to: ...â. 33 Making Calls â Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN), i.e. DID number, directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. Trunk FWD on? OK Select and confirm. or L Enter the code. 1=immediate? OK Confirm the call forwarding type you wish to use, 2=on no answer? OK Select and confirm. 3=on busy? OK Select and confirm. or or or or or I Enter the code. Enter your DID number. Enter the destination number (without the external code). US: Save? UK: Save entry? OK Confirm. OK Deactivating call forwarding: Trunk FWD off? OK Select and confirm. or L Enter the code. OK Confirm the displayed call forwarding type. or or or I Enter the activated call forwarding type. Enter your DID number. 34 Making Calls â Basic Functions Step by Step Call Forwarding in the Event of a Telephone Malfunction If this feature is configured (ask the service personnel), you can define an internal or external call forwarding destination that becomes effective when your telephone is not working. FCN Press the display key. Program/Service *9411=CFSS on OK Confirm. OK Select and confirm. or O Enter the code. Enter the destination number. US: Save? UK: Save entry? OK Confirm. OK Deactivating call forwarding/deleting a destination: FCN Press the display key. Program/Service #9411=CFSS off OK Confirm. OK Select and confirm. or O Enter the code. Delete? OK Confirm to deactivate call forwarding and delete the forwarding destination. or US: Exit? UK: End? OK Select and confirm to deactivate call forwarding without OK deleting the forwarding destination. Changing the call forwarding destination (if forwarding is active): FCN Press the display key. Program/Service OK Confirm. O Enter the code. US: Change? UK: Change entry? OK Confirm. OK Change the station number of the destination. US: Save? UK: Save entry? OK Confirm. OK 35 Making Calls â Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, ⢠when the other party is no longer busy ⢠when the user who did not answer has conducted another call. Storing a Callback Precondition: You have reached a busy line or no one answers. US: Callback UK: Set Callback OK Confirm. OK or N Enter the code. Answering a Callback Precondition: A callback was saved. Your telephone rings. "Callback: ..." appears on the display. Press the talk key. or Press the speakerphone key. You hear a ring tone. Checking and Canceling a Saved Callback View callbacks? OK Select and confirm[1]. or N Enter the code. US: Next callback? UK: Display next? OK Select and confirm to display additional entries. OK Deleting a displayed entry: Delete? OK Confirm. Ending a retrieve operation: US: Exit? UK: End? OK Select and confirm. OK [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 36 Making Calls â Basic Functions Step by Step Saving a Repdial Key as an FCN Entry FCN list entries that are unassigned by default can be programmed with frequently used station numbers. If you save internal station numbers, you can save a LED display (=save with LED) that signals various states Page 73. FCN Press the display key. Program/Service *91=Prog. feature key? OK Confirm. OK Select and confirm. or O Enter the code. FCN Press the display key. OK Select an entry. If the relevant entry has already been programmed, the programming is also displayed. UK: Change feature? OK Confirm. OK Repdial key? OK Confirm. US: Change key? Enter the station number. If you make a mistake: OK Select and confirm. This deletes all digits entered. Previous? The system telephone automatically recognizes if you want to save an internal or an external station number. The options "Save without LED" or "Save with LED" are only available for internal station numbers. Save with LED? OK Confirm. Save without LED? OK Select and confirm to save the repdial entry without or LED display. If applicable Key label? For more information, see Page 23. US: Exit? UK: End? OK Select and confirm to adjust the automatic entry label. OK Confirm. OK or US: Another key? UK: Program another key? OK Select and confirm. OK 37 Making Calls â Basic Functions Step by Step or US: Clear key? UK: Delete feature? OK Select and confirm. OK Dial the station number saved Page 38. You can do this while a call is in progress. For information on display messages when saving station numbers Page 139. Using Repdial Entries for Dialing Precondition: You have saved a station number as a repdial entry Page 37. FCN Press the display key. OK Select and confirm an entry with a saved station number. You can also press the repdial entry during a call. This automatically sets up a consultation Page 30. 38 Making Calls â Basic Functions Step by Step Telephone Settings Adjusting the Ring Volume S or C Press one of these keys while the handset is idle. US: Ring volume? UK: Ringer volume? OK Confirm. OK S or C Raise or lower the volume. Keep pressing the keys until you are happy with the volume. OK Save. Adjusting the Ring Tone S or C Press one of these keys while the handset is idle. US: Ring tone? UK: Ringer tone? OK Select and confirm. OK S or C To adjust the ring tone, keep pressing the keys until the desired tone is set. OK Save. Adjusting the Attention Ring Volume If you belong to a team that uses trunk keys, the telephone can alert you to other calls in the team even when you are engaged in another call. You hear the attention ring. S or C Press one of these keys while the phone is idle. US: Attention Ring Vol. UK: Attention Ring Volume OK Select and confirm. OK S or C Raise or lower the volume. Keep pressing the keys until you are happy with the volume. OK Save. 39 Making Calls â Basic Functions Step by Step Changing the Display Contrast You can adjust the display contrast to suit your individual lighting conditions. S or C Press one of these keys while the phone is idle. Display contrast? OK Select and confirm. S or C Change the contrast (1 - 4). Keep pressing the keys until the desired contrast is set. OK Save. Changing the Receiving Volume During A Call Ă You are conducting a call. S or C Raise or lower the volume. Keep pressing the keys until you are happy with the volume. If applicable SC together Save to keep the setting for future calls. Selecting the System Menu Language FCN Press the display key. Program/Service OK Confirm. More features? OK Confirm. *48= Select language? OK Confirm. or N Enter the code. 40 15=Spanish? OK Select the language you wish to use (such as "Spanish") and press the dialog key to confirm. Making Calls â Basic Functions Step by Step Switching from the System Menu to Idle State You are in a HiPath 3000 menu and would like to quickly revert to idle state. FCN Press the display key. Program/Service OK Confirm. 41 Making Calls â Enhanced Functions Step by Step Making Calls â Enhanced Functions Accepting Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. FCN Press the display key. Program/Service *59=Pickup - directed OK Confirm. OK Select and confirm. or O Enter the code. All called stations appear on the screen. If applicable UK: Next entry? OK Select and confirm until the station you want to call is OK displayed. Accept call? OK Confirm. US: Next? or If you know the number of the telephone that is ringing, enter it directly. Accepting calls in a team Page 106. 42 Making Calls â Enhanced Functions Step by Step Rejecting Calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). The telephone rings. The caller is displayed. Press the on-hook key. If call rejection is not permitted, your telephone will continue to ring. The message "Currently not possible" is displayed (for example, in the case of recalls). Using the Speakerphone A colleague addresses you directly over the speaker. You hear a tone before the announcement. The other partyâs name or station number appears on the screen. You can reply to the call in handsfree answerback mode. or Press the talk key or the speakerphone key and reply. or OK Press the key to confirm your selection and answer the Mute off? call. If handsfree answerback is enabled (see below), you do not need to switch on the microphone you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague Page 56. Enabling and disabling handsfree answerback HF answerback on? OK Select and confirm. HF answerback off? OK or or OL Code for "HF answerback on" or OL Enter the code for "HF answerback off". 43 Making Calls â Enhanced Functions Step by Step Answering a Call with the Headset The procedure is the same as for speakerphone mode Page 28. Precondition: The headset is connected. The LED flashes to signal an incoming call. Press the speakerphone key. Conduct the call. Ending a call Press the speakerphone key. The LED goes out. 44 Making Calls â Enhanced Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your handset to speak to someone at the entrance telephone and activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a five-digit code (for example, using a DTMF transmitter or installed keypad). Speaking to visitors via the entrance telephone: Precondition: Your telephone rings. Press the talk key within 30 seconds. You are connected to the entrance telephone immediately. or Press the talk key after more than thirty seconds. Dial the entrance telephone number. Opening the door from your telephone during a call from the entrance telephone: OK Confirm. Open door? Opening the door from your telephone without calling the entrance telephone: FCN Press the display key. Program/Service *61=Open door? OK Confirm. OK Select and confirm. or L Enter the code. Dial the entrance telephone number. Opening the door with a code (at the door): After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded. 45 Making Calls â Enhanced Functions Step by Step Activating the door opener: FCN Press the display key. Program/Service *89=Door opener on? OK Confirm. OK Select and confirm. or NO Enter the code. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". or OK Select the displayed function and press the dialog key 3=change password? 1=enable with ring? OK Select and confirm. 2=enable w/o ring? OK You can also open the door without a doorbell ring. to change the code. or Deactivating the door opener: FCN Press the display key. Program/Service #89=Door opener off? OK Confirm. OK Select and confirm. or NO Enter the code. Accepting a Call From an Answering Machine You can accept a call from any answering machine if the machine is connected to your system (contact your service personnel) and you have saved the answering machine number as an FCN entry Page 71. FCN Press the display key. 46 OK Select and confirm. Making Calls â Enhanced Functions Step by Step Dialing/Making Calls En-Bloc Sending/Correcting Numbers If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request. Internal: Enter the station number. External: Enter external code and station number. Dialing entered/displayed numbers: Press the talk key. or Dial? OK Confirm. Correcting numbers entered: Delete number? OK Select and confirm. The last digit entered in each case is deleted. Enter the required digit(s). Canceling en-bloc sending: US: Exit? UK: End? OK Select and confirm. OK or Press the on-hook key. or Press the speakerphone key. A station number can only be corrected as it is being entered. Station numbers stored for number redial, for example, cannot be corrected. 47 Making Calls â Enhanced Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only). Contact your service personnel for details. Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented. Polling the caller list Precondition: The service personnel in charge set up a caller list for your telephone. OK Select and confirm[1], Caller list? or N Enter the code. The last call is displayed. US: Next? UK: Next entry? OK Confirm to display other calls. OK Ending a poll operation US: Exit? UK: End? OK Select and confirm. OK or Press the on-hook key. or Press the speakerphone key. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 48 Making Calls â Enhanced Functions Step by Step Polling additional call information Precondition: You have polled the caller list, the call you want is marked (black square at the start of the line). Addâl information? OK Select and confirm. Name, station number, and call time information is displayed. Dialing a station number from the caller list Precondition: You have polled the caller list, the call you want is displayed. OK Select and confirm. Call? The caller is automatically deleted from the caller list when a connection is finally set up. Removing an entry from the caller list Precondition: You have polled the caller list, the call you want is displayed. OK Select and confirm. Delete? Saving the other partyâs station number in the caller list (redial) Precondition: You are conducting a call or have called an external party. Save number? OK Select and confirm. or FCN Press the display key. Program/Service OK Confirm. N Enter the code. 49 Making Calls â Enhanced Functions Step by Step Speed Dialing Using station and system speed-dial numbers Precondition: You have stored station speed-dial numbers Page 50 or the service personnel has stored system speed-dial numbers. FCN Press the display key. OK Confirm. Program/Service *7=Use speed dialing? OK Confirm[1], or M Enter the code. Enter a speed-dial number. "*0" to "*9" = station speed-dialing. "000" to "999" = system speed-dialing (contact your service personnel). If applicable Suffix-dialing If necessary, you can suffix-dial additional digits (for example, the userâs extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds. Storing station speed-dial numbers You can store the ten numbers which you use the most and dial them using your own station speed-dial numbers: *0 through *9 Page 50. FCN Press the display key. Program/Service OK Confirm. *92=Change Speed Dial? OK Select and confirm1. or O Enter the code. Enter the speed-dial number you wish to use (*0 to *9). If the speed-dial number is already in use, the programmed station number appears on the screen. US: Change? UK: Change entry? OK Confirm. OK [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 50 Making Calls â Enhanced Functions Step by Step First enter the external code and then the external station number. US: Save? UK: Save entry? OK Confirm. OK or If you make a mistake: Previous? US: Next? UK: Next entry? OK Select and confirm. This deletes all digits entered. OK Confirm. OK or UK: Change entry? OK Select and confirm. OK Delete? OK Select and confirm. US: Change? or or US: Exit UK: End OK Select and confirm. OK 51 Making Calls â Enhanced Functions Step by Step Dialing from the Internal Directory If this function has been configured (ask the service personnel), all internal station numbers and central speeddial numbers for which a name was assigned are stored in your internal directory. In contrast to the "local directory", the internal directory is configured centrally in the communication system Page 53 Precondition: Names have been assigned to the station numbers stored in the system. US: Directory? UK: Phonebook? OK Confirm. OK or Enter the code. If applicable If several directories have been configured: OK Confirm. 1=internal? The first entry is displayed. Scroll Next? OK Display additional entries. Scroll Previous? OK or or Use the keypad to enter the name you want or just the initial letters. The system searches for the name. The keypadâs digit keys are used here like an alphanumeric keyboard to enter the name. Each letter is entered by pressing the relevant key the appropriate number of times. Character overview Page 24. If applicable Delete Character? OK Select and confirm. The letter entered last is deleted. If you deleted all letters, the first entry in the directory reappears. If applicable Delete Line? OK Select and confirm. All letters entered are deleted, the first entry in the directory reappears. The entry you want is displayed: 52 Call? OK Select and confirm. Making Calls â Enhanced Functions Step by Step or Addâl information? OK Select and confirm. Name, station number, and/or system speed-dial number information is displayed. Dialing from the Local Directory Precondition: An entry is saved in the directory list Page 111. Open the directory. 089123456789 OK Select and confirm the entry you want. or Select the required entry and Bond, James press the talk key. The connection is set up. Voice Dialing Precondition: A voice recording has been saved for an entry in the directory Page 111. Please following the onscreen instructions. Hold down the navigation key. State the name of the party you want to call into the microphone. Bond, James ´ The name is repeated for confirmation and the corresponding entry is shown on the display for five seconds. The connection is set up. or Press the speakerphone key to cancel dialing. 53 Making Calls â Enhanced Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Precondition: The LDAP search feature has been configured in the system. US: Directory? UK: Phonebook? OK Confirm. OK or Enter the code. If applicable If several directories have been configured: 2=LDAP? OK Select and confirm. Enter the name you want via the keypad (up to 16 characters). You can enter incomplete names, for example, "mil p" for "Miller Peterâ. The keypadâs digit keys are used here like an alphanumeric keyboard to enter the name. Each letter is entered by pressing the relevant key the appropriate number of times. Example: Press "7" three times to enter "r" or press "3" twice to enter "e". Character overview Page 24. If applicable If configured (ask your service personnel), you can also search for surname and first name. To separate surname and first name by a space, enter "0". You can enter incomplete names, for example, "mil p" for "Miller Peter". If applicable Delete Character? OK Select and confirm. The letter entered last is deleted. In large databases, entering insufficient characters can lead to incomplete search results Page 55. Search? OK Confirm. The system search for the name. This may take a few seconds. The result is displayed: The first station found appears on the screen. Call? 54 OK Confirm. Making Calls â Enhanced Functions Step by Step If several names are found (max. 50), you must first select the one you want: Scroll Next? OK Scroll Previous? OK Call? OK Select and confirm. or If no name is found: If your search does not yield any name corresponding to your query, you can extend the range of the search, for example, by deleting characters. Change search string? OK Select and confirm. Proceed as described above. If too many names are found: If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed. You can view these results, select any of the names, or change the search string (for example, narrow the search by entering more characters). In this case it is advisable to narrow down the search so that all corresponding names can be displayed. Show results? OK Confirm to scroll through the incomplete list. Proceed as described above. or Narrow the search down. Change search string? OK Select and confirm, in order to change the search string. Proceed as described above. Dialing from the LDAP Database Precondition: You have searched for and selected an entry in the LDAP database Page 116. Š Press the display key. Dial OK Confirm. 55 Making Calls â Enhanced Functions Step by Step Using Mailboxes The mailbox key LED lights up or the LED icon in the FCN list turns red when you have new messages. Incoming messages are signaled in the same way if your telephone is connected to a voice mail system. Polling the mailbox Press the mailbox LED, the LED flashes. or FCN Press the display key. OK Select and confirm, the LED icon flashes. Mailbox or US: View messages? UK: Display Messages? US: Message sent? UK: Text? OK Confirm. OK OK Select and confirm. OK or US: Call voice mail? UK: Call Voice Mail? OK Follow the user prompts. OK Addressing Colleagues over the Speaker You can conduct a speaker call over a connected loudspeaker (ask the service personnel) or address an internal userâs system telephone directly without any action on their part. FCN Press the display key. Program/Service *80=Speaker call? OK Confirm. OK Select and confirm. or NQ Enter the code. Enter the station number. Responding to a speaker call Page 43. 56 Making Calls â Enhanced Functions Step by Step Talking to Your Colleague with Discreet Calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). Press the talk key. O Enter the code. Enter your internal station number. Your service personnel can protect your telephone against discreet calling. Automatic Connection Setup (Hotline) If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination. Press the talk key. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout). Reserving a Trunk If this feature is configured (contact your service personnel), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display. Precondition: "Currently busy" appears on the display. Reserve trunk? OK Confirm. When the reserved trunk becomes free: Your telephone rings. The display shows "Trunk is free". Press the talk key. You hear the CO dial tone. Enter the number of the external station. 57 Making Calls â Enhanced Functions Step by Step Assigning a Station Number (Not for U.S.) If this function has been configured (contact your service personnel), you can assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called partyâs display. FCN Press the display key. Program/Service *41=Temporary MSN? OK Confirm. OK Select and confirm. or Enter the code. Enter the DID number you wish to use. Dial the external number. Associated Dialing/Dialing Aid If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. You can also use your system telephone as a dialing aid for other telephones. Dialing aid on the S0 bus: On the PC, select a destination and start dialing. The speaker on your telephone is switched on. Press the speakerphone key when the other party answers. Dialing aid at the a/b (T/R) port: On the PC, select a destination and start dialing. "Lift the handset" appears on the PC screen. Press the talk key. 58 Making Calls â Enhanced Functions Step by Step Dialing aid from your telephone for another telephone: FCN Press the display key. Program/Service *67=Associated dial? OK Confirm. OK Select and confirm. or LM Enter the code. Enter the internal station number ("Dial for:") Enter the number you wish to dial. 59 Making Calls â Enhanced Functions Step by Step During a Call Using Second Call Callers can reach you even while you are conducting another call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also bar call waiting or the call waiting tone Page 61. Accepting a Waiting Call (Camp-On) Precondition: You are engaged in a phone call and hear a tone (every six seconds). Ending the first call and answering the waiting call: Press the on-hook key. Your telephone rings. Answer the second call. Press the talk key. Placing the first call on hold and answering the second call: Call waiting? OK Select and confirm. or FCN Press the display key. Program/Service OK Confirm. Enter the code. You are immediately connected to the second caller. The first party is placed on hold. Ending the second call and resuming the first one Quit and return? OK Confirm. or FCN Press the display key. Program/Service OK Confirm. Q Enter the code. 60 Making Calls â Enhanced Functions Step by Step or Press the on-hook key. "Recall ..." appears on the screen. Press the talk key. Preventing and Allowing Call Waiting (Automatic Camp-On) If this function has been configured (ask the service personnel), you can prevent or allow a second call Page 60 from being signaled by automatic camp-on during an ongoing call. FCN Press the display key. Program/Service OK Confirm. #490=Call wait.trm.off? OK Select and confirm[1]. OK or 490=Call wait.term.on? or OQ Enter the code for "Call wait.trm.offâ. or OQ Enter the code for "Call wait.term.on". Activating/Deactivating the Call Waiting Tone You can suppress the call waiting tone (that sounds every six seconds) for external calls. A special nonrecurring dial tone then alerts you to the waiting call. Waiting tone off? OK Select and confirm. Waiting tone on? OK or or NM Enter the code for "Waiting tone off". or NM Enter the code for "Waiting tone on". [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 61 Making Calls â Enhanced Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful, for example, if you want to continue a call at another phone. Precondition: You are conducting a call. FCN Press the display key. Program/Service *56=Park a call? OK Confirm. OK Select and confirm. or L Enter the code. Q ... O Enter the number of the park slot (0 - 9) and make a note of it. If the park slot number you entered is not displayed, it is already in use; enter another one. Retrieving a parked call Precondition: One or more calls have been parked. The telephone is idle. FCN Press the display key. Program/Service Retrieve call? OK Confirm. OK Select and confirm. or L Enter the code. Q ... O Enter the park slot number you noted earlier. If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not resumed within a specific period of time, it is returned to the telephone from where it was parked (recall). 62 Making Calls â Enhanced Functions Step by Step Placing External Calls on Hold If you have programmed an FCN entry on your telephone for "Hold" Page 71, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line. FCN Press the display key. OK Select and confirm, the LED icon is red. Hold A message appears showing which line is on hold (e.g. 801); make a note of the line number. The LED associated with the FCN entry (if available) flashes slowly. Held on line: 801 If applicable Press the on-hook key. Depending on your system configuration, this may be necessary so other users can also pick up the held call. Picking up (retrieving) a held call Precondition: One or more calls have been parked. The telephone is idle. FCN Press the display key. Program/Service *63=Retrieve line? OK Confirm. OK Select and confirm. or LI Enter the code. 63 Making Calls â Enhanced Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. Call the first party. OK Select and confirm. Start conference? Call the second party. Announce the conference. OK Select and confirm. Conference? or FCN Press the display key. OK Confirm. Program/Service I Enter the code. A tone sounds every 30 seconds to indicate that a conference is in progress. Contact your service personnel for instructions on how to turn it off. If the second party does not answer Return to held call? OK Confirm. or Q Enter the code. Adding up to five parties to the conference (initiator only) Add party? OK Confirm. Call the new party. Announce the conference. Conference? OK Select and confirm. or FCN Press the display key. Program/Service OK Confirm. I Enter the code. 64 Making Calls â Enhanced Functions Step by Step Checking which parties are in the conference (initiator only) OK Select and confirm. View conf parties? The first conference party found appears on the screen. UK: Next entry? OK Confirm to display the other users. OK Exit list? OK To close the list: select and confirm. US: Next? Removing parties from the conference (initiator only) OK Select and confirm. View conf parties? The first conference party found appears on the screen. UK: Next entry? OK Confirm to display the other users. OK Remove party? OK Select and confirm. US: Next? Leaving a conference Press the on-hook key. or US: Leave conference? UK: Withdraw? OK Select and confirm. OK Ending a Conference (Initiator Only) OK Select and confirm. End conference? or FCN Press the display key. OK Confirm. Program/Service I Enter the code. Removing the ISDN central office party from the conference (U.S. only) Drop last conf. party OK Select and confirm. or FCN Press the display key. Program/Service OK Confirm. O Enter the code. 65 Making Calls â Enhanced Functions Step by Step Activating Tone Dialing/DTMF Suffix-Dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. FCN Press the display key. Program/Service *53=DTMF dialing? OK Confirm. OK Select and confirm[1]. or I Enter the code. You can use the keys Q to O, , and to transmit DTMF signals. Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 66 Making Calls â Enhanced Functions Step by Step Forwarding a Call After an Announcement If this function has been configured (contact your service personnel), you can use a speaker call to announce a call in progress to a group of users Page 56 (announcement Page 104). You can transfer the held call once a member of the group has accepted the call request. Precondition: You are conducting a call. US: Consult? UK: Enquiry? OK Confirm. The other party is placed on hold. OK FCN Press the display key. Program/Service *80=Speaker call? OK Confirm. OK Select and confirm. or NQ Enter the code. Enter the groupâs station number. Announce the call. When a member of the group accepts the call Page 43, you are connected to this party. Press the on-hook key. or Transfer? OK Select and confirm[1]. If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall). [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 67 Making Calls â Enhanced Functions Step by Step Trunk Flash To activate ISDN-type services and features (such as "consultation hold") over the network carrierâs analog trunks or those of other communication platforms, you must send a signal to the trunks before dialing the service code or telephone number. Precondition: You have set up an external connection. FCN Press the display key. Program/Service *51=Trunk flash? OK Confirm. OK Select and confirm. or Enter the code. Enter the service code and/or telephone number. 68 Making Calls â Enhanced Functions Step by Step If You Cannot Reach a Destination Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. five seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. Camp-on The called party can then respond Page 60. The called party can prevent automatic camp-on Page 61. If this feature is configured (contact your service personnel), you immediately hear the ring tone and the message "Camp-on" is displayed. Override - Joining an Ongoing Call This function is only available if it has been configured (contact your service personnel). Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Override? OK Select and confirm. or L Enter the code. The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Preempt: (station number or name)". You can now start talking. 69 Making Calls â Enhanced Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the service personnel (= default night answer service) or by you (= temporary night answer service). Activating night answer Night answer on? OK Select and confirm. or Enter the code. OK Press (= default night answer). *=default? or Enter the code (= default night answer). or Enter the destination number (= temporary night answer). US: Save? UK: Save entry? OK Confirm. OK Deactivating night answer Night answer off? OK Select and confirm. or Enter the code. 70 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Saving Functions, Procedures, Wake-Up Calls, and Reminders You can save a frequently-dialed number Page 37, a frequently-used function or procedures (comprising several operating steps) to any free slot in your optiPoint WL 2 professionalâs FCN list. Storing a Function in the FCN List In addition to station numbers and procedures ( Page 75), you can also save functions as entries (up to 12 entries) in the FCN list. Precondition: Your handset is idle. An incoming call will interrupt the programming procedure. FCN Press the display key. Program/Service *91=Prog. feature key? OK Confirm. OK Select and confirm. or O Enter the code. FCN Press the display key. OK Select and confirm an FCN entry. US: Change key? UK: Change feature? OK Confirm. OK OK Select and confirm one of the system functions avail- able. US: Save incomplete UK: Store incomplete text OK Select and confirm. OK Some functions (such as "Call forwarding") accept in- complete entries. This means you have to insert additional digits later on when you press the button to activate the function. If applicable Change the label Page 23. US: Exit? UK: End? OK Confirm. OK or US: Another key? UK: Program another key? OK Select and confirm. OK 71 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step The function is now saved (but not active) in the FCN list. For information on activating the function Page 72. Activating a Function in the FCN List You can save up to 12 functions in the FCN list. Precondition: The function is saved in the FCN list Page 71. FCN Press the display key. Callback? OK Select and confirm the function you want. If the function is activated, a red LED icon appears (like the LED on an optiPoint phone with function keys). Meaning of LED icons associated with saved functions: Call forwarding, Forwarding - trunk, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Door opener on/off, Control Relay, Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off): Saved function is not active. Saved function is active. Callback: You have not set a callback. You have set a callback. Mute on/off: The microphone is switched on. The microphone is switched off. Headset: The headset is switched off. The headset is switched on. Flashing slowly â call can be taken via headset. Caller list: No calls saved. Call request saved. 72 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Repdial key (internal), Direct station select: The other party is not conducting a call. The other party is conducting a call or has activated do not disturb. Flashing rapidly - a caller is trying to reach you, please pick up the phone. Flashing slowly - a caller is trying to reach another party who has not yet answered. Mailbox: No messages received. Message(s) received. Call key, General call key, Trunk key, Temporary MSN: No call on assigned trunk. Active call on assigned trunk. Flashing rapidly - a call has arrived on this trunk; press the key to pick up the call. Flashing slowly - a call on this trunk was placed on hold. Trunk grp: At least one trunk is free. All trunks in the trunk group are busy. View call charges: No chargeable calls have been made since the last time call charges were displayed. Chargeable calls have been made since the last time call charges were displayed. Call forwarding: Flashing slowly - either you or your trunk is the destination of a forwarded call. Fax details No fax received or no message on answering machine. Fax received or message on answering machine. View number of calls: No callers waiting Flashing rapidly - callers waiting (a certain number is exceeded). Flashing slowly - callers waiting (a certain number was reached). 73 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Data I/O Service: No connection to an application. Active connection to an application. Flashing slowly - Connection to application temporarily interrupted. The following functions are saved as FCN entries and have no LED: Repdial key (external), Procedure key, Trace call, Speed dial, Release call, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park, Pickup - directed, Pickup - group, Account code, Show call charges, Page, Answer page, Timed reminder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consultation, Associated dial, Associated serv., Tel. data service, Mobile Login, Discreet Call. 74 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Saving a Procedure (Operating Steps) as an FCN Entry Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved as FCN entries. Using the associated dial function Page 59, for example, you can save all the remaining inputs required (station number of the calling party and the station number to be dialed) as an FCN entry. Station numbers which require additional inputs but also dial pauses can also be stored. FCN Press the display key. Program/Service *91=Prog. feature key? OK Confirm. OK Select and confirm. or O Enter the code. FCN Press the display key. OK Select and confirm. If the selected entry has already been programmed, the programming is displayed. UK: Change feature? OK Confirm. OK Procedure key? OK Select and confirm. US: Change key? Enter the procedure, for example, "*67 231 089123456". *67= code for associated dial 231= station number of the calling party 089123456 = number to be dialed. US: Save? UK: Save entry? OK Confirm. OK 75 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step or If you make a mistake: OK Select and confirm. This deletes all digits entered. Previous? If applicable Key label? more information, see Page 23. US: Exit? UK: End? OK Select and confirm to adjust the automatic label. For OK Confirm. OK or US: Another key? UK: Program another key? OK Select and confirm. OK Select the FCN entry to activate the procedure saved. Procedures containing functions which can be switched on/off can be activated by pressing the OK key and deactivated by pressing the same key again. You can also select the procedure entry during a call. The stored digits are automatically transmitted as DTMF signals Page 66. For information on display messages when saving procedures Page 139. 76 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Reminder Function You can program your telephone to give you a call when you want to be reminded of special appointments Page 78. To do this you must save the required time of the call. You can enter a single appointment that will take place in the next twenty-four hours, or you can enter a daily recurring appointment (see also the alarm function Page 79). Saving Reminders FCN Press the display key. Program/Service OK Confirm. *46=Timed reminder on? OK Confirm. or L Enter the code. Enter the time in four-digit format, for example, 0905 for 9.05 (= 9.05 a.m.) or 1430 for 14.30 (= 2.30 p.m.). If applicable or M If the language is set to "US English" (configure Page 40) you can enter the code 2 for "am" or 7 for "pm" (standard = "am"). One time only? OK Confirm. Daily? OK Select and confirm. or US: Save? UK: Save entry? OK Confirm. OK Deleting and checking a saved timed reminder: FCN Press the display key. Program/Service #46=Timed reminder off? OK Confirm. OK Confirm. or L Enter the code. Delete? OK Confirm. Exit OK Select and confirm. or 77 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Using Timed Reminders Precondition: You must have saved a timed reminder Page 77. The current time now matches the saved time. Ă The handset rings. The timed reminder appears on the screen. US: Reminder: UK: Reminder at: Press the speakerphone key twice. or Press the talk key followed by the on-hook key. If you fail to answer the timed reminder, it repeats five times and is then erased. 78 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Setting the Alarm Clock If the alarm function is activated, you receive a call signaled by the melody you selected everyday at the wakeup time set (see also the reminder function Page 77). Activating/Deactivating and Setting the Alarm Clock Precondition: The handset is idle. Open the main menu. Enter the code. or Alarm Clock OK Select and confirm. Activating/deactivating the alarm clock In the "Alarm Clock:" entry field:OK Confirm. OK Select and confirm. or Setting the alarm clock <00:00> Scroll to the "Time" entry field. Enter the wake-up time (hours/minutes; four-digit). Setting the wake-up melody You can choose from up to 16 melodies Page 134. Scroll to the "Melody" entry field. OK Select and confirm. Save Press the display key to save changes. Hold down the on-hook key. Âź Icon appears on the idle display. 79 Saving Functions, Procedures, Wake-Up Calls, and Reminders Step by Step Deactivating a Wake-Up Call If your optiPoint WL 2 professional is in use at the set wake-up time, the wake-up call is signaled as soon as the handset returns to idle status. Precondition: You have saved a wake-up call. The current time now matches the saved time. Ă The selected melody signals the wake-up call for 60 seconds at the handset. Press any key to deactivate the wake-up call. 80 Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges while a call is in progress, service personnel must request this feature from your carrier. Call charge display has to be requested from the service provider and installed by an authorized technician. The call charges are displayed will show the cost either during or after the call, depending on the setting. Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen either before or during the call. If the call charge display function has not been installed, the display will show the dialed number and/or the call duration. When a call is transferred, all charges are forwarded to the telephone to which the call was transferred. For all calls and the last one conducted: The connection charges for the last toll call conducted are displayed first. The total accumulated connection charges appear five seconds later. FCN Press the display key. Program/Service *65=Show call charges? OK Confirm. OK Select and confirm. or L Enter the code. 81 Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact your service personnel), you can display and print the toll calls conducted by other telephones (such as a pay phone) Precondition: You have configured an FCN entry with the function "View call charges" Page 71. The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges. FCN Press the display key. View call charges OK Select and confirm, the LED icon is red. UK: Next entry? OK Confirm to display additional toll calls. OK Print? OK Select and confirm. Delete? OK Addâl information? OK US: Next? 82 or or or US: Exit? UK: End? OK OK Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. FCN Press the display key. Program/Service *60=Account code? OK Confirm. OK Select and confirm. or LQ Enter the code. Enter the account code. Necessary depending on the configuration (consult your service personnel): If applicable Enter. or US: #=Save? OK Confirm. UK: #=Save entry? OK Enter the number of the external station. You can also enter the account code during an external call. 83 Privacy/Security Step by Step Privacy/Security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and by a flashing icon associated with a programmed FCN entry. Ringer cutoff on? OK Select and confirm[1]. Ringer cutoff off? OK or or ON Enter the code for "Ringer cutoff on". or ON Enter the code for "Ringer cutoff off". Activating/Deactivating Do Not Disturb You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this purpose (contact your service personnel). DND on? OK Select and confirm. DND off? OK or or OM Enter the code for "DND on". or OM Enter the code for "DND off". When you press the talk key, a special dial tone (continuous whirring tone) reminds you that DND is on. Authorized internal callers can automatically override the do not disturb function after five seconds. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 84 Privacy/Security Step by Step Caller ID Suppression at the Called Party You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Suppress call ID? OK Select and confirm. Restore caller ID? OK or or NL Enter the code for "Suppress call ID". or NL Enter the code for "Restore caller ID". Service personnel can turn caller ID suppression on and off for all telephones. 85 Privacy/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room. Activating the telephone to be monitored: FCN Press the display key. Program/Service *88=Room monitor? OK Confirm. OK Select and confirm. or NN Enter the code. You can either leave the telephone in speakerphone mode or press the talk key and leave it directed towards the noise source. Deactivating the telephone to be monitored: FCN Press the display key. Program/Service OK Confirm. or Press the on-hook key. Monitoring the room: Enter the internal number of the telephone in the room you wish to monitor. 86 Privacy/Security Step by Step Identifying Anonymous Callers â Call Tracing (Not for U.S.) Your service provider can identify malicious external callers. You can save the callerâs station number during the call or up to 30 seconds after the call ends. However, you must not replace your handset during this time. FCN Press the display key. Program/Service *84=Trace call? OK Confirm. OK Select and confirm. or N Enter the code. The call data is stored on the service providerâs system once you have finished tracing the call. You must now contact your service personnel. 87 Privacy/Security Step by Step Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence. Precondition: You must have configured a personal identification number (PIN) for your telephone Page 90. Locking/unlocking the telephone Lock phone? OK Select and confirm. Unlock phone? OK or or LL Enter the code for "Lock phone". or LL Enter the code for "Unlock phone". Enter the telephone lock PIN Page 90. When the handset is locked, a special dial tone sounds when you press the talk key. You can continue to dial internal numbers as usual. Your telephone can also be locked or unlocked by an authorized party Page 89. 88 Privacy/Security Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized use. You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs. FCN Press the display key. Program/Service OK Confirm. *943=Lock all phones? OK *943=Telephone Lock? OK US: UK: Select and confirm. or OI Enter the code. Enter the internal number of the telephone that you want to lock or unlock. *=lock phone? OK Confirm. #=unlock phone? OK or or or Enter the code. 89 Privacy/Security Step by Step Saving Your PIN You need to enter a personal identification number that you yourself can save to use the following functions: ⢠to prevent unauthorized persons from using your telephone Page 88 ⢠to use another telephone like your own Page 93. FCN Press the display key. Program/Service *93=Change PIN? OK Confirm. OK Select and confirm. or OI Enter the code. Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time. Enter the new PIN. Repeat the new PIN. If you forget your PIN, contact your service personnel. Your code can be reset to "00000". 90 Additional Features/Services Step by Step Additional Features/Services Sending a Message You can send short text messages (infotexts) to single users or groups of users with system telephones. Incoming text messages are saved as callback requests on system telephones without display (for example, optiPoint 500 entry), ISDN, pulse or tone dialing telephones. Creating and Sending a Message US: Send message? UK: Send Message? OK Select and confirm. OK or LN Enter the code. Enter the internal station number of the recipient or group. 0=Please callback OK Select and confirm the preprogrammed message (which can be changed by the service personnel). or Q ... O Enter the code directly. The codes appear on the screen next to the associated message. or Enter message text? OK Select and confirm to enter another text (up to 24 characters). For information on entering text, see Page 23. OK Confirm. Send? Deleting/Displaying the Message Sent View sent message? OK Select and confirm. or LN Enter the code. OK Follow the display prompts. Texts sent to groups can be deleted only by the originator. 91 Additional Features/Services Step by Step Answering Messages "Messages received:" appears on your screen, along with an indication of the length. US: View messages? UK: Display Messages? OK Confirm. OK OK Follow the display prompts. Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the callerâs screen. Advisory msg. on? OK Select and confirm. or LO Enter the code. 0=Will return at: OK Select and confirm the preprogrammed message (which can be changed by the service personnel). or Q ... O Enter the code directly. The codes appear on the screen next to the associated message. You can enter digits after preprogrammed messages that end in a colon. or Enter message text? OK Select and confirm to enter another text. For information on entering text, see Page 23. OK Confirm. Save? Deleting Advisory Messages Advisory msg. off OK Select and confirm. or LO Enter the code. or If you have saved "Advisory message" as an FCN entry Page 71. FCN Press the display key. 92 Advisory message OK Select and confirm, the LED icon is red. Additional Features/Services Step by Step Displaying the Number of Calls in Queue and Overload Indication If you programmed an FCN entry with the function "View number of calls" Page 71, you can display the number of waiting external calls on the display. FCN Press the display key. Max. waiting calls OK Select and confirm. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit. ⢠LED off: No callers waiting. ⢠LED flashes slowly: You have reached the programmed limit. ⢠LED flashes rapidly: You have exceeded the limit (overload). Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone as though it were their own for outgoing calls. FCN Press the display key. Program/Service OK Confirm. *508=Temporary Phone? OK Select and confirm. or QN Enter the code. Enter the other userâs station number and telephone lock PIN Page 90. If applicable Change PIN Users who have not yet selected a personal identification number are prompted to do so at their own telephones. Dial the external number. This state is cancelled at the end of the call. 93 Additional Features/Services Step by Step Using Another Telephone Like Your Own for an Extended Period of Time (Mobility) If this feature is configured, you can use a random optiPoint as your own telephone. Your station number including all settings (for example, FCN entries) are transferred. Precondition: You have received a mobile station number and, where applicable, a password (ask the service personnel). FCN Press the display key. Program/Service *9419=Mobile Logon OK Confirm. OK Select and confirm. or OO Enter the code. Enter your mobile station number. If applicable Enter the logon password. If applicable Press the key. or Entry complete? OK Confirm. Logging off #9419=Mobile Logoff OK Select and confirm. or OO Enter the code. 94 Additional Features/Services Step by Step Fax Details and Message on Answering Machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key Page 71, the key lights up when a fax or a message has been received. Deactivating indication: FCN Press the display key. Fax details OK LED icon is red; select and confirm. LED icon changes to white. Resetting Services and Functions (System-Wide Cancellation for a Telephone) A general reset procedure is available for activated functions. The following functions - if activated - are cancelled: ⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠Forwarding on Advisory msg. on Ringing group on Leave group Suppress call ID Waiting tone off DND on Ringer cutoff on Messages received: View callbacks FCN Press the display key. Program/Service #0=Reset services? OK Confirm. OK Select and confirm. or Q Enter the code. 95 Additional Features/Services Step by Step Activating Functions for Another Telephone If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. ⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠Do not disturb, code: *97/#97 Page 84 Call forwarding, code *11, *12, *13/#1 Page 32 Locking and unlocking telephone, code *66/#66 Page 88 Group ringing, code *81/#81 Page 104 Leave an advisory message, code *69/#69 Page 92 Group call, code *85/#85 Page 104 Reset services and functions, code #0 Page 95 Control relay, code *90/#90 Page 102 Night service, code *44/#44 Page 70 Timed reminders, code *65 Page 77 FCN Press the display key. Program/Service *83=Associated serv? OK Confirm. OK Select and confirm. or NI Enter the code. Enter the internal number of the telephone where you want to activate the function. Enter the code, such as *97 for do not disturb. Follow the prompts on the screen for any further input. 96 Additional Features/Services Step by Step Using System Functions from an External Location (DISA - Direct Inward System Access) If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, as if you were an internal user. You can also activate and deactivate the following functions in your system: ⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠Reset services and functions, code #0 Page 95 Call forwarding, code: *1/#1 Page 32 Locking and unlocking telephone, code *66/#66 Page 88 Save PIN, code: *93 Page 90 Send a message, code: *68/#68 Page 91 Leave an advisory message, code *69/#69 Page 92 Group ringing, code: *81/#81 Page 104 Group call, code: *85/#85 Page 104 Suppress call ID, code: *86/#86 Page 85 Waiting tone, code: *87/#87 Page 61 Open door, code: *61 Page 45 Door opener on/off, code: *89/#89 Page 46 Control relay, code *90/#90 Page 102 Do not disturb, code: *97/#97 Page 84 Ringer cutoff function, code: *98/#98 Page 84 Speed-dialing, code: *7 Page 50 Associated service, code: *83 Page 96 Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system. Set up a call to the system. Enter the station number (contact your service personnel). Wait for a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN. Enter the code (necessary only if programmed in the system). 97 Additional Features/Services Step by Step Wait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as necessary (refer to the operating instructions for pulse and DTMF telephones). or Dial the external number. You can only execute one function or set up only one outgoing connection at a time. The connection is immediately cleared down once a function has been successfully activated. In the case of an external-external call, the connection is cleared down as soon as either of the parties ends the call. 98 Additional Features/Services Step by Step Using Functions in ISDN via Code Dialing (Keypad Dialing) In some countries, you can use code dialing to set ISDN functions, provided you have appropriate authorization (contact your service personnel). FCN Press the display key. Program/Service *503=Keypad dialing? OK Confirm. OK Select and confirm. or QI Enter the code. Enter the number of the trunk you wish to use (contact your service personnel). Enter the code for the required ISDN function (consult your service personnel). Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (for example, toll fraud). 99 Additional Features/Services Step by Step Operating Connected Computers or Other Programs/Telephone Data Service (HiPath 3500/3550/3700/3750/3800 Only) If this function has been configured (contact your service personnel), you can use your telephone to operate connected computers or programs running on them, such as hotel services or information systems. Precondition: You have set up a connection. FCN Press the display key. Program/Service *42=Tel. data service? OK Confirm. OK Select and confirm. or Enter the code. The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact your service personnel to find out which option is programmed in your system: ⢠Q ... O Input in en-bloc mode Enter data. Press this key at the end of the entry. or Entry complete? OK or ⢠Q ... O 100 Confirm. Input in online mode: The connected computer processes your entries directly. Enter the code. Enter data. Additional Features/Services Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, on your telephone's display. O Enter the code. or FCN Press the display key. OK Select "Data I/O Service". (Storing a Function in the FCN Data I/O Service List Page 71). Enter the three-digit ID for the application you want to operate. SC,Q ... O, Use the relevant keys to communicate with the application. Temporarily interrupting communication with the application Das Mobilteil läutet. Sie nehmen das Gespräch an. LED icon is flashing: communication with the application was automatically interrupted. Data I/O Service Resuming communication with the application FCN Press the display key. Data I/O Service OK LED icon is flashing. Select and confirm "Data I/O Service". LED icon is red. Ending communication with the application OK Select and confirm the appropriate CSTA message. or Lift and replace the handset. 101 Additional Features/Services Step by Step Controlling Relays If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and let them switch off automatically after a timeout. *90=Control Relay On? OK Select and confirm. #90=Control Relay Off? OK or or OQ Enter the code for "Control Relay Onâ. or OQ Enter the code for "Control Relay Off". ... Enter the relay. Sensors (HiPath 3300/3350/3500/3550 Only) If this function has been configured (contact your service personnel), sensors will detect signals causing your phone to ring and a message to appear on your screen. Radio Paging (Not for U.S.) If paging equipment is connected to your system (contact your service personnel), you can contact people via their pocket receivers. The pocket receiver informs the owner that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you. Operating procedures differ according to the type of radio paging equipment connected (simple or enhanced paging equipment). 102 Additional Features/Services Step by Step Simple Paging Equipment Paging: To be paged, you must have activated a call ringing group Page 107, call forwarding Page 32, or call redirection (service engineer) to your paging equipmentâs internal station number. A call request is then signaled automatically. Answering the page from the nearest telephone: Press the talk key. O Enter the code. Enter your own station number. Enhanced Paging Equipment (HiPath 3700/ 3750/3800 Only) Paging: FCN Press the display key. Program/Service OK Confirm. OK Select and confirm. *45=Page? or Enter the code. Enter the number of the party you want to page. 1=Display information OK Select and confirm. 2=Text? OK or Answering the page from the nearest telephone: Press the talk key. FCN Press the display key. Program/Service #45=Answer page? OK Confirm. OK Select and confirm. or Enter the code. Enter your own station number. 103 Using Team Functions Step by Step Using Team Functions Turning Group Call On and Off If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group station number. Incoming calls are signaled at all group member telephones in the order in which they are received (= hunt group) or simultaneously (= group call) until one member of the group accepts the call. Each member of the group remains available at his or her own station number. You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group. If an FCN entry is programmed for "Join/leave group" Page 71, the red LED icon indicates that the audible tone was activated for at least one group. 104 Using Team Functions Step by Step You belong to a hunt group or a group call: US: Leave group? UK: Leave hunt group? OK Select and confirm[1]. OK or US: Join group? UK: Join hunt group? OK OK or N Enter the code for "Leave group". or N Enter the code for "Join group". or FCN Press the display key. Join/leave group? OK Select and confirm. You belong to multiple groups or to one group with trunk keys: US: Leave group? UK: Leave hunt group? OK Select and confirm1. OK or US: Join group? UK: Join hunt group? OK OK or N Enter the code for "Leave group". or N Enter the code for "Join group". or FCN Press the display key. Join/leave group? OK Select and confirm. 301 X group name OK If an "X" appears between group/trunk number (such as 301 OK group or trunk. No "X" means that the audible tone was or 301) and group name, the audible tone is active for this group name deactivated. US: Next? UK: Next entry? OK Press the dialog key to confirm your selection and disOK play the next group or trunk number and group name. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 105 Using Team Functions Step by Step or US: Leave group? UK: Leave hunt group? OK Select and confirm. OK This turns off the audible tone for the displayed group or trunk. or US: Join group? UK: Join hunt group? OK Select and confirm. OK This turns on the audible tone for the displayed group or trunk. or #=Leave all groups? OK Select and confirm[1]. This turns off the audible tone for all groups and trunks. or Enter the code for "Leave all groups". or =Rejoin all groups? OK Select and confirm1. This turns off the audible tone for all groups and trunks. or Enter the code for "Rejoin all groups". If you deactivate the audible tone for another group or trunk, or deactivate it for all groups and trunks to which you belong, a special dial tone sounds when you lift the handset. Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team (call pickup group; consult your service personnel) at your own telephone even while engaged in another call. Precondition: Your telephone rings briefly. "Call for:" appears on the upper display line with the station number or name of the originator; the station number or name of the caller appears on the lower line. Pickup - group? OK Confirm. or FCN Press the display key. Program/Service OK Confirm. M Enter the code. [1] âDifferent Displays (HiPath 4000 Environment)â Page 136 106 Using Team Functions Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones. The person who answers first receives the call. Saving, displaying, and deleting telephones for the ringing group: FCN Press the display key. Program/Service *81=Ringing group on? OK Confirm. OK Select and confirm. or N Enter the code. OK Follow the display prompts (enter the internal station number). If your telephone belongs to a ringing group, the originatorâs and the callerâs station number or name are shown on the displayâs upper line and lower line respectively. Removing all telephones for a call ringing group: Ringing group off? OK Select and confirm. or N Enter the code. 107 Using Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. Logging on and off at the beginning and end of your shift: FCN Press the display key. Program/Service OK Confirm. UCD? OK Select and confirm. *401=Log on? OK Confirm. #401=Log off? OK Select and confirm. or or Q Enter the code for "Log on". or Q Enter the code for "Log off". To log on, enter your identification number ("Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift: FCN Press the display key. Program/Service OK Confirm. UCD? OK Select and confirm. #402=Not available? OK Select and confirm. OK Select and confirm. or 402=Available? or Q Enter the code for "Not available". or Q Enter the code for "Available". 108 Using Team Functions Step by Step Requesting and activating a work time: If you want to follow up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on. FCN Press the display key. Program/Service OK Confirm. UCD? OK Select and confirm. *403=Work on OK Confirm. #403=Work off OK Select and confirm. or or QI Enter the code for "Work on". or QI Enter the code for "Work off". Turning the night service on and off for UCD: FCN Press the display key. Program/Service OK Confirm. UCD? OK Select and confirm. *404=UCD night on? OK Select and confirm. #404=UCD night off? OK Select and confirm. or or Q Enter the code for "UCD night on". or Q Enter the code for "UCD night off". Displaying the number of calls in queue: FCN Press the display key. Program/Service OK Confirm. UCD? OK Select and confirm. *405=Calls in queue? OK Select and confirm. or Q Enter the code for "Calls in queue". 109 Station Number Directories and Lists Step by Step Station Number Directories and Lists Directory You can use the directory to save station numbers and additional information on contacts (up to 200 entries). You can create a new entry: ⢠via the main menu Page 111 ⢠via the menu if an entry is selected Page 114 ⢠by importing from the redial list Page 118 ⢠by importing from the LDAP database Page 117 You can use the Web interface to import a directory file from your PC to the directory and create backup copies of your data Page 134. Possible entry fields are: ⢠"Name:" ⢠"First name:" ⢠"Tel.(Private):" ⢠"Tel. (Office):" ⢠"Tel.(Mobile):" ⢠"Department:" ⢠"Address:" ⢠"ZIP code:" ⢠"City:" You must enter at least a station number before you can save an entry. All station numbers that are assigned to an entry are available when dialing from the directory Page 53. 110 Station Number Directories and Lists Step by Step Creating a New Entry Open the directory. OK Confirm. The cursor jumps to the "Name:" entry field. Bond Enter the name here. James Select the "First name:" entry field and enter the first name. For example, select the "Tel.(Private)" entry field and enter the station number. X Press the display key to delete the character to the left of the cursor. Select additional entry fields and enter the relevant data. Save Press the display key to save the entries. Press the display key to discard the entries. Adding Voice Dialing Recordings for an Entry You can add voice dialing recordings for up to 30 entries. Saving a voice recording Precondition: The entry in the directory list is selected Page 113. The reliability of voice recognition depends on the pitch of the voice, and the speakerâs voice speed and volume. Use the long, unique name and avoid loud background noise during the recording. Bond, James Š Press the display key. Record Pattern OK Select and confirm. Please follow the onscreen instructions while recording. State the name of the party you want to call into the microphone. 111 Station Number Directories and Lists Step by Step Wait for a positive alerting tone. Repeat the recording. ´ If recording is successful, the entry is marked with this icon in the directory list. If recording failed, an error message is displayed and you hear a negative alerting tone. Playing back a voice recording Precondition: A voice recording has already been saved, the entry in the directory list is selected. Š Press the display key. Play Pattern OK Select and confirm. The recording associated with the entry is played back. Deleting a voice recording Precondition: A voice recording has already been saved, the entry in the directory list is selected. Š Press the display key. Delete Pattern OK Select and confirm. The recording associated with the entry is deleted. 112 Station Number Directories and Lists Step by Step Directory List All entries are listed in alphabetical order in the directory list. Other sort rules: 1. Complete entries (name/first name) â Numbers before letters â Lowercase before uppercase 2. Entries that only contain station numbers Representation in the directory list Precondition: There are entries saved in the directory list Page 111. Entries that have not been selected are shown on a single line. Bond, James Bond, James 0455 3625 A selected entry is displayed on two lines. ´ The entry can contain the following icons: ´ Voice dialing Business telephone number Private telephone number Mobile telephone number Searching for an entry Precondition: There are entries saved in the directory list Page 111. Open the directory. Scroll through the directory list. or Enter the first letters of the required contactâs name (for information on entering characters Page 24). If applicable If there are multiple matching entries: Bond, James 0455 3625 ´ Select the required entry. 113 Station Number Directories and Lists Step by Step Viewing an entry Precondition: The entry in the directory list is selected Page 113. View Press the display key. Scroll through the entry fields. Change Confirm to edit the entry Page 114. OK Confirm. You are returned to the directory list. Editing an entry Precondition: The entry in the directory list is selected Page 113. Š Press the display key. Edit Entry OK Confirm. Use the navigation key to select the entry field you want to edit. X Press the display key to delete the character to the left of the cursor. Save Press the display key to save the entries. Creating an entry Precondition: An entry is selected in the directory list Page 113. Š Press the display key. New Entry OK Select and confirm. Deleting an entry Precondition: The entry in the directory list is selected Page 113. Š Press the display key. Delete Entry OK Select and confirm. The entry is deleted from the directory list. 114 Station Number Directories and Lists Step by Step Clearing the directory list Precondition: The entry in the directory list is selected Page 113. Š Press the display key. Erase list buffer OK Select and confirm. Yes Press the display key to permanently delete all directory entries. Memory capacity Š Press the display key. Available Memory OK Select and confirm. 115 Station Number Directories and Lists Step by Step LDAP Database You can access your corporate directory (LDAP database). This function must be correctly configured to use the LDAP database. Consult your service personnel. Searching for an LDAP Entry Open the directory. OK Select and confirm. Basic Search OK Confirm. or OK Select and confirm. Advanced Search In contrast to the standard search, the advanced search provides options for running searches on the basis of additional corporate directory fields (max. five). If applicable Select the search field ("Advanced Search" only). Enter the search text (for information on entering characters Page 24). The hit list contains one or more entries, the first of which is selected. Bond, James 0455 3625 ´ Select the required entry. You can now ⢠call the LDAP contact Page 55 ⢠view the LDAP entry Page 116 ⢠import an LDAP entry to the directory Viewing an LDAP entry Precondition: You have searched for and selected an entry in the LDAP database Page 116. Š Press the display key. View OK Select and confirm. Cancel. 116 Station Number Directories and Lists Step by Step or Copy to Directory OK Select and confirm to copy the LDAP entry to the directory Page 117. Importing an LDAP Entry into the Directory Precondition: You have searched for and selected an entry in the LDAP database Page 116. Š Press the display key. Import OK Select and confirm. The LDAP entry is now saved in your directory. 117 Station Number Directories and Lists Step by Step Redial List The redial list contains the last ten numbers dialed by the handset. If any of the numbers are in the directory, the matching names are displayed. Importing an Entry into the Directory Precondition: You dialed station numbers that are not yet saved in the directory. Press the talk key quickly. 089123456 Select the required entry. Š Press the display key. Copy to Directory OK Confirm. You are now in the directory list. The station number is entered. Bond Use the navigation key to select the "Name:" entry field and enter the name. Use the navigation key to select other entry fields and enter additional information. X Press the display key to delete the character to the left of the cursor. Save Press the display key to save the entries. Removing an entry from the redial list Press the talk key quickly. 089123456 Select the required entry. Š Press the display key. Delete Entry OK Confirm. Deleting the redial list Press the talk key quickly. 089123456 Select the required entry. Š Press the display key. Erase list buffer 118 OK Confirm. Programming the Handset Step by Step Programming the Handset You can configure audio and visual settings directly at your optiPoint WL 2 professional via the main menu or over the Web interface Page 131. You can also view or check various settings. Handset Configuration Setting the Display Color You can choose from four color settings. These entries can also be changed via the Web interface Page 133. The display contrast can only be set via the Web interface. Open the main menu. Enter the code. or Settings OK Select and confirm. Display OK Confirm. Colour Scheme OK Confirm. Brown OK Select and confirm the color setting you want. or Quit the menu. "Default" color setting The default color setting uses different colors to represent the different handset states: Color Handset state: Brown Idle, call and system state Ochre FCN mode Blue Main menu, directory list 119 Programming the Handset Step by Step Adjust Contrast You can adjust the display contrast to suit your requirements and surroundings. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Display OK Confirm. Contrast OK Select and confirm. Set value 1-9. Your display settings are applied as a preview. Save Save setting. ESC Cancel modification. Adjust brightness You can adjust the brightness to suit your requirements and surroundings. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Display OK Confirm. Brightness OK Select and confirm. Set value 1-9. Your display settings are applied as a preview. Save Save setting. ESC Cancel modification. 120 Programming the Handset Step by Step Setting night mode The display is dimmed when the handset is idle. In night mode, the display illumination switches off completely when the handset is idle and inserted into the charging unit. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Display OK Confirm. Night Mode OK Select and confirm (activate). or Night Mode â° OK Select and confirm (deactivate). or or Quit the menu. 121 Programming the Handset Step by Step Setting Display Language You can display your optiPoint WL 2 professionalâs main menu and display keys in different languages. These entries can also be changed via the Web interface Page 133. Set the display language for the system menu Page 40. Open the main menu. Enter the code. or Settings OK Select and confirm. Display OK Confirm. Language OK Select and confirm. â° OK Confirm. German or or German 122 Quit the menu. Shortcut to the Language menu Use this key combination if you mistakenly set a language you donât understand, for example. OK Select the correct language. Programming the Handset Step by Step WLAN Access You can program up to 16 profiles for WLAN access on your optiPoint WL 2 professional. The profile marked â° is active. You can select various profiles. If you have any questions, contact your service personnel. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Access Profiles OK Confirm. Activating a profile Profile 3 â° OK Select and confirm. or Quit the menu. Viewing settings View Press the display key. Scroll through the entries. or or Quit the menu. 123 Programming the Handset Step by Step Easy Answer If this function is active, you can answer a call by simply removing the optiPoint WL 2 professional from the charging unit, that is, without pressing the talk key . These entries can also be changed via the Web interface Page 134. Open the main menu. Enter the code. or Settings OK Select and confirm. Easy Answer OK Select and confirm (to activate). or Easy Answer â° OK Select and confirm (to deactivate). or or Quit the menu. Vibration Alert You can program the handset to also signal incoming calls by vibrating. If the optiPoint WL 2 professional is in the charging unit, the vibration alert function - even if active - is suppressed. Open the main menu. Enter the code. or Settings OK Select and confirm. Vibration Alert OK Select and confirm (to activate). or Vibration Alert â° OK Select and confirm (to deactivate). or or 124 Quit the menu. Programming the Handset Step by Step PIN You can protect your optiPoint WL 2 professional against unauthorized access by setting a PIN. You are then prompted to enter the PIN when you activate the handset Page 15. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. PIN OK Select and confirm. Enter the current PIN in the "Old PIN: â entry field (if [- - - ] available). and OK Confirm. [0077] Enter the new PIN in the "New PIN:" entry field (four digits, 0 to 9). or To remove PIN protection: Do not make an entry. [- - - ] Save Press the display key to save the change. or Quit the menu. Your handset will block after three failed attempts to enter the PIN and can only be unlocked by your service personnel. 125 Programming the Handset Step by Step Advisory Tones Your optiPoint WL 2 professional notifies you acoustically of different activities and statuses. You can activate or deactivate the following advisory tones independently of each other: ⢠Key click: Every keystroke is confirmed ⢠Confirmation tones: The confirmation tone (rising sequence of tones) is output when you finish an input/setting and when you replace the handset in the charging unit The error tone (falling sequence of tones) is output when you make an incorrect entry The end-of-menu tone is output when you scroll to the end of a menu ⢠The battery low tone is output when the battery needs to be charged ⢠The reception strength tone is output when you are outside your WLANâs reception range These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Advisory Tones OK Select and confirm. Activating/deactivating key tones OK Confirm "Key Tones:" in the entry field. OK Select and confirm. OK Scroll to the "Confirm.:" entry field and confirm. OK Select and confirm. or Activating/deactivating confirmation tones or Activating/deactivating the battery low tone 126 OK Scroll to the "Battery:" entry field and confirm. OK Select and confirm. or Programming the Handset Step by Step Activating/deactivating the reception strength tone OK Scroll to the "Weak Signal:" entry field and confirm. OK Select and confirm. or Save Press the display key to save the changes. or or Quit the menu. Handset Name A name is automatically assigned when you log on. You can change this name. The name may contain up to 16 characters. These entries can also be changed via the Web interface Page 133. Open the main menu. Enter the code. or Settings OK Select and confirm. Handset Name OK Select and confirm. Enter the new name in the "Handset Name:" entry field. James Bond If applicable X Delete character Save Press the display key to save the entry. or or Quit the menu. 127 Programming the Handset Step by Step Restoring the Factory Defaults You can restore the factory defaults for optiPoint WL 2 professional Page 142. This action deletes any individual settings and changes made but leaves directory entries intact Page 113. Open the main menu. Enter the code. or Settings OK Select and confirm. Reset Handset OK Select and confirm. Yes Confirm. or No Cancel. or 128 Quit the menu. Programming the Handset Step by Step Status Display You can display various settings and information on your optiPoint WL 2 professional. You cannot edit these settings. If you have any questions, contact your service personnel. Open the main menu. I Enter the code. or OK Select and confirm. Status Handset settings This information can also be viewed via the Web interface Page 132. Handset OK Confirm. Handset Name: OK Scroll through the entries: ⢠⢠⢠⢠or Handset Name MAC Address IP Address HW Release Quit the menu. LDAP settings LDAP OK Select and confirm. IP Address OK Scroll through the entries: ⢠⢠or IP Address Port Number Quit the menu. 129 Programming the Handset Step by Step Connection Wizard You can define multiple WLAN access points to guarantee the reception quality within your telephone system. You can program appropriate connection profiles (up to 16 profiles Page 123). These are accessed and activated via the connection wizard. Automatic Start If your optiPoint WL 2 professional is out of the WLAN access pointâs range, you receive an error message ( Page 139) and can log on again over the connection wizard. Re-Scan Press the display key. Use exist. Profile OK Confirm. Profile 1 OK Confirm. The list of configured stations contains active profiles in green that are sorted according to the reception strength (highest reception strength first). Profiles displayed in black are not active. Manual Start If you deliberately exit the range of your current WLAN access point (for example, enter another company building), you can manually select the connection profile. Precondition: An appropriate profile is configured Page 123. Open the main menu. Enter the code. or Connect. Assistant OK Select and confirm. Use exist. Profile OK Confirm. Profile 1 OK Select and confirm a profile. Re-Scan Confirm. 130 Programming the Handset Step by Step Configuration over the Web Interface The optiPoint WL 2 professional features a HTTP Web server that permits handset content to be displayed via a Web browser installed on a PC integrated in the WLAN ("Web interface"). The IP data associated with the optiPoint WL 2 professional and the PC must be correctly configured (consult your service personnel). Application: ⢠Accessing parameters and lists ⢠Making settings for your optiPoint WL 2 professional ⢠Importing ring tones "Device is locked by WEB access" appears on the handsetâs display during Web interface configuration. Keyboard inputs are not possible at this time and incoming calls are ignored. The Web interface contains the following form elements, for example: User Click the link to reach the relevant page. Click the button to apply the changes to the current form. The changes are then applied to the optiPoint WL 2 professional. Click the button to reset the changes in the current form to the previous values in optiPoint WL 2 professional. Choose an option from the selection box. Click a checkbox or radio button to activate/deactivate a function. 131 Programming the Handset Start Preparations Precondition: The handset is idle. 1. Open the browser 2. Enter the IP address of optiPoint WL 2 professional. Example: http://IP of optiPoint WL 2 professional The IP address of your handset is shown in the status display Page 129. The home page opens in a separate window. Home page You can select the language of the Web interface here and view information on your optiPoint WL 2 professional (corresponds to the main menu Page 129). User selection Web main menu 132 Language selection Content Programming the Handset Login User Select. If applicable Enter the handset PIN (at the handset, see Page 15). Confirm. You can access additional configuration menus via the Web main menu: Select profile Select a preconfigured WLAN profile here (corresponds to the main menu Page 123). Handset PIN You can set a PIN to protect your optiPoint WL 2 professional against unauthorized use (corresponds to the main menu Page 125). Handset settings: Audio You can activate/deactivate advisory tones (corresponds to the main menu Page 126). Handset settings: Display Enter the following settings for the display: ⢠Rename (corresponds to the main menu Page 127) ⢠Set Language (corresponds to the main menu Page 122) ⢠Adjust Contrast (corresponds to the main menu Page 120) ⢠Adjust Brightness (corresponds to the main menu Page 120) ⢠Colour Scheme (corresponds to the main menu Page 119) ⢠Night Mode on/off (dimmed displays, corresponds to the main menu Page 121) 133 Programming the Handset Call Settings You can activate/deactivate "Easy Answer" here (corresponds to the main menu Page 124). Import/Export: Ring tones Twelve ring tone melodies are saved for your optiPoint WL 2 professional. You can import four additional individual melodies and save them in slots 13-16. Import/Export: Directory You can update your directory entries here. Import a directory file from your PC to the "Directory". Existing entries are overwritten in the process. Use "Export..." to save a backup copy of your directory entries on the PC. Logout Select this option to quit the configuration area for your optiPoint WL 2 professional. The home page Page 132 opens. Always make sure you close the Web interface by clicking "Logout", as otherwise your handset will remain locked. 134 Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. FCN Press the display key. Program/Service *940=Phone test? OK Confirm. OK Select and confirm. or OQ Enter the code. If everything is OK, ⢠all LEDs on the phone flash; ⢠your station number appears on the screen; ⢠all pixels in the display are activated; ⢠the ringer signal sounds. Checking FCN Programming You can check the assignment of FCN entries on your optiPoint WL 2 professional to see which entries are programmed with which function. FCN Press the display key. Program/Service *91=Prog. feature key? OK Confirm. OK Select and confirm. or O Enter the code. FCN Press the display key. OK Select and confirm. The key assignment appears on the screen. US: Another key? UK: Program another key? OK Select and confirm. OK or US: Exit? UK: End? OK Select and confirm. OK 135 Different Displays (HiPath 4000 Environment) Different Displays (HiPath 4000 Environment) Depending on the system configuration, not all functions may appear on the display exactly as shown in this document. The following table gives an overview of these functions and shows you under which menus they can be found: Menu Destinations? Feature Settings? Function Forwarding on? Change Speed Dial? Caller list? Ringing group on? UCD? DND on? US: Join group? UK: Join hunt group? US: Leave group? UK: Leave hunt group? Forwarding on? Ringer cutoff on? HF answerback on? Waiting tone off? Suppress call ID? Advisory msg. on? Use speed dialing? Prog. feature key? PIN / COS? Timed reminder on? More features? Cancel? 136 US: Lock phone? UK: Changeover on? US: Lock all phones? UK: Telephone Lock? Change PIN? US: PIN Code reset? UK: Lock code reset? Temporary Phone? DTMF dialing? Speaker call? Retrieve call? Pickup - directed? Account code? Show call charges? Reset services? Trunk flash? Temporary MSN? Description Page 32 Page 50 Page 48 Page 107 Page 108 Page 84 Page 104 Page 104 Page 32 Page 84 Page 43 Page 61 Page 85 Page 92 Page 50 Page 37 Page 135 Page 88 Page 89 Page 90 Page 89 Page 93 Page 77 Page 66 Page 56 Page 62 Page 42 Page 83 Page 81 Page 95 Page 68 Page 58 Different Displays (HiPath 4000 Environment) Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: HiPath 3000 Display Call wait.term.? Call wait.term.off? Caller list? Change Speed Dial? Ringer cutoff on? Service? View callbacks? HiPath 4000 Display Camp-on termination? Camp-on deact.? Call log? Speed dialing? Ringer on? Program/Service? Display callbacks? Description Page 61 Page 48 Page 50 Page 84 Page 36 137 Documentation Documentation A PDF version of this operating manual is available on the Internet at http:/ /www.siemens.com/hipath A CD-ROM containing HTML and PDF versions is also available (ask your service personnel). To display and print the PDF manual, you need a computer running Adobeâs free Acrobat Reader software. To display the HTML manual, you need a computer and a Web browser, for example, Microsoft Internet Explorer. Reference Guide Telephone Maintenance ⢠⢠⢠Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the handset is heavily soiled, clean it with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent Afterwards remove all traces of the cleaner with a damp cloth (using water only). Do not use alcohol-based or corrosive cleaners or abrasive powders. Echo Effect You may hear a very distinct echo during a call. This effect is not caused by a product or design fault in your telephone but rather by the other party's telephone. Troubleshooting Pressed key does not respond: Check whether the key is stuck. Telephone does not ring: Check whether the do not disturb function was activated on your telephone ("Do not disturb" appears on the screen). If so, deactivate it Page 84. You cannot dial an external number: Check whether you telephone is locked ("Not authorized" appears on the screen). If so, unlock the telephone Page 88. To correct any other problem: First contact service personnel. If service personnel is unable to correct the problem, contact Customer Service. 138 Reference Guide Step by Step Responding to Error Messages on the Screen Invalid entry Possible cause: The station number is incorrect. Possible response: Enter the correct station number. Not authorized Possible cause: You tried to activate a disabled function. Possible response: Ask the service personnel to authorize you to use the function. Currently not possible Possible cause: The station number you dialed does not exist. The telephone you are trying to call is unplugged. Possible response: Enter the correct station number. Try calling the telephone again later on. Invalid station number Possible cause: You dialed your own station number. Possible response: Enter the correct station number. Key memory is full Possible cause: All memory locations for external station numbers are currently in use. Possible response: Try again later on. 139 Reference Guide Step by Step Key affects other layer Possible cause 1: If "Delete other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example, external station number). Possible response: Confirm "Delete other layer" to program the station number/function. Possible cause 2: If "Delete LED support" appears on the menu: you tried to program a station number without LED or an external station number on a key that is already programmed with an internal station number with LED. Possible response: Confirm "Delete LED support" to save the station number. The internal station number already programmed remains on the other layer without LED display. No Access Point No Server Possible cause: You are outside the WLAN access point range. Possible response: Scan Press the display key. The Connect. Assistant starts Page 130. 140 Reference Guide Factors influencing standby and talk times Standby time is the time when the handset is not in use (for example, no calls or other user operation). Talk time is the time the handset is used for making calls Both periods are influenced by the battery charging status and the following factors: ⢠Field strength: he handset's range is heavily influenced by its surroundings and particularly by materials located between the access point and the WLAN phone. The further away the handset is from the WLAN access point, the shorter the standby and talk times ( Page 142). ⢠Display lighting: Frequently activating the display for long periods of time reduces standby time. ⢠Vibration alarm: Activating the vibration alarm reduces standby and talk times. ⢠Codec: Power consumption is influenced by the packet length used for voice transmission. In the case of G.711, for example, processing packet lengths of 10 ms requires more power than processing packet lengths of 20 ms. ⢠Volume setting: Je lauter ein Parameter eingestellt ist, desto geringer ist die Standby- und Sprechzeit. ⢠Further factors: Environmental conditions (for example, temperature) also influence standby and talk times. Contacts in the Event of Problems If you encounter a problem that lasts longer than five minutes, contact your service personnel. 141 Technical Data Technical Data General Data WLAN standard 802.11g (fall-back to 802.11b) Frequency range 2.4 - 2.497 GHz Dialable channels 13 (ETSI) or 11 (North America) Range[1] up to 300 m outdoors, up to 30 m indoors Power supply 3.7-V Li-ion battery Ambient operating conditions +5°C to +45°C; 20% to 75% relative humidity Handset dimensions 132 x 52 x 22 mm (L Ă W Ă H) Handset weight including battery approximately 110 g [1] The range is heavily dependent on the environment, especially the materials between the access point and the WLAN phone Page 141 Operating Times/Charging Times Standby time up to 60 hours[1] Talk time up to 4 hours[1] Charging time approximately 2 hours[1] [1] Values only guaranteed with recommended batteries Factory Defaults These settings are active when you buy your optiPoint WL 2 professional. You can restore the factory defaults Page 128. 142 Function Factory defaults Page Battery/key click/confirmation tone on Page 126 Auto answer on Page 124 Display language Country-spec. Page 122 Ring tone: melody/timer Melody 01/off Page 134 Alarm clock off Page 79 Local character set Default Page 24 Index Index Accepting calls ........................................... 27 Account code .............................................. 83 Advisory message ..................................... 92 Advisory messages, deleting ................... 92 Advisory tones ............................................ 21 Agents ........................................................ 108 Alarm clock activating/deactivating ........................... 79 deactivating a wake-up call ................... 80 setting the melody ................................. 79 setting the time ...................................... 79 Answer machine ........................................ 95 call pickup ................................................ 46 Assistant automatic start ...................................... 130 manual start .......................................... 130 Associated dialing/dialing aid ................... 58 Associated service ..................................... 96 Attention ring volume ................................ 39 Automatic camp-on preventing and allowing ........................ 61 Automatic connection setup .................... 57 Battery ......................................................... 13 Battery power ........................................... 141 Broadcast .................................................... 56 Call accepting from the answer machine .. 46 distributing ............................................. 108 entrance telephone ................................ 45 forwarding ............................................... 32 forwarding MSN in CO .......................... 34 parking ...................................................... 62 pickup, directed ...................................... 42 pickup, group ........................................ 106 placing on hold ........................................ 63 rejecting ................................................... 43 retrieving from park ............................... 62 retrieving held ......................................... 63 transfer after announcement ............... 67 transferring .............................................. 31 Call acceptance automatic ............................................... 124 Call charge assignment ............................. 83 Call charges for another telephone ............................ 81 for your telephone .................................. 81 Call duration ................................................ 81 Call forwarding ............................................ 32 in the event of telephone malfunction 35 MSN in CO .............................................. 34 Call request ................................................. 48 Call tracing ................................................... 87 Call volume .................................................. 40 Call waiting accepting ................................................. 60 allowing .................................................... 61 preventing ................................................ 61 Call waiting (camp-on) ............................... 69 tone off ..................................................... 61 Call waiting on/off ...................................... 61 Call waiting tone on/off ............................. 61 Callback ........................................................ 36 Caller ID suppression ................................ 85 Caller list, using .......................................... 48 Calling a second party ............................... 30 Calls in queue ..................................... 93, 108 Central telephone lock .............................. 89 Character set .............................................. 24 Charges for another telephone ............................ 81 for your telephone .................................. 81 Cleaning the telephone ........................... 138 Code dialing in ISDN .................................. 99 Codes ........................................................... 25 Conference .................................................. 30 Connection setup, automatic ................... 57 Connection wizard explanation ............................................ 130 Consultation hold ....................................... 30 Contacts/problems ................................... 141 143 Index Dial input editing ...................................................... 47 Dialing en-bloc ..................................................... 47 from the caller list .................................. 49 from the internal directory .................... 52 from the LDAP database ...................... 54 from the local directory ......................... 53 LDAP database ....................................... 55 voice dialing ............................................. 53 with repertory dialing keys ................... 38 Dialing aid S0âbus ..................................................... 58 Dialing numbers using speed dial ..................................... 50 DID number, assigning ............................. 58 Direct Inward System Access ................. 97 Direct station select .................................. 73 Directory (local) creating an entry .......................... 111, 114 importing an entry from the redial list .... 118 importing an LDAP entry .................... 117 making calls ............................................. 53 sorting .................................................... 113 Directory, internal ...................................... 52 DISA ............................................................. 97 Discreet Calling .......................................... 57 Display in the HiPath 4000 environment ........ 136 Display color ............................................. 119 Display contrast ........................................ 119 Display contrast, changing ....................... 40 Display keys ................................................ 18 Symbols ................................................... 18 Distributing calls ....................................... 108 Do not disturb ............................................. 84 Door opener ................................................ 46 Door opener, activating ............................. 45 Door, opening ............................................. 45 DTMF tone dialing ..................................... 66 Editing dial inputs ....................................... 47 En-bloc dialing ............................................ 47 144 Enhanced paging equipment ................. 103 Entrance telephone ................................... 45 Error messages ........................................ 139 Fax details ................................................... 95 FCN activating a function ............................... 72 changing labels ....................................... 23 explanation .............................................. 22 function .................................................... 22 saving a function .................................... 71 FCN entry checking programming ........................ 135 saving an incomplete entry .................. 71 Forwarding .................................................. 32 multiple subscriber number (MSN) ..... 34 Functions activating/deactivating for another telephone ....................................................... 96 display keys ............................................. 18 navigation key ......................................... 17 resetting ................................................... 95 using from outside ................................. 97 Group call .................................................. 104 Handset IP address ...................................... 129, 132 operating and charging time ............... 142 programming ......................................... 119 Handset charging time ............................ 142 Handset operating time .......................... 142 Handsfree answerback ............................. 43 off .............................................................. 43 on .............................................................. 43 Headset ....................................................... 44 Holding a call ............................................... 63 Hotline .......................................................... 57 Hotline delayed ........................................... 57 Hunt group ................................................ 104 Index Icons directory list ........................................... 113 display ...................................................... 16 operating manual .................................... 12 Illumination .................................................. 21 Internal directory ........................................ 52 Keypad dialing ............................................ 99 Keys display keys ............................................. 18 navigation key ......................................... 17 Language display keys ........................................... 122 display language ................................... 122 main menu ............................................ 122 shortcut .................................................. 122 LDAP searching for an entry .......................... 116 LDAP directory ........................................... 54 LDAP telephone database ........................ 54 Leaving an advisory message .................. 92 LED indications, meaning of .................... 72 Locking/unlocking the telephone ............ 88 Mailbox ........................................................ 56 Main menu entry ......................................................... 20 overview ................................................ 153 Making calls .......................................... 27, 28 saved number redial .............................. 29 with the dialing aid ................................. 58 Making calls with the headset ................. 44 Malfunctions ............................................. 138 Max. waiting calls ...................................... 93 Message answering ................................................ 92 deleting/displaying ................................. 91 receiving .................................................. 92 sending .................................................... 91 Mobile calls, making .................................. 93 Mobility ........................................................ 94 MSN in CO, forwarding ............................ 34 Multiple subscriber number (MSN), forwarding ........................................................ 34 Night answer .............................................. 70 Opening door with a code .............................................. 45 Operating steps saving as an FCN entry ......................... 75 Overload ...................................................... 93 Override ....................................................... 69 Overview character set ........................................... 24 main menu ............................................ 153 Parking a call ............................................... 62 Personal identification number ................ 90 Pickup (call) ......................................... 42, 106 PIN ................................................................ 90 for a telephone ........................................ 88 PIN, saving .................................................. 90 Problems/contacts ................................... 141 Procedure saving as an FCN entry ......................... 75 Program/Service menu ............................. 25 Programmed items on the phone ........... 39 Project calls ................................................. 83 Radio paging equipment PSE ................ 102 Recall ............................................................ 67 Receiving volume ....................................... 40 Redial list ................................................... 118 Redialing a number via the caller list ...................................... 49 Relays ......................................................... 102 Reminder ..................................................... 77 Reserving a trunk ....................................... 57 Resetting functions .................................... 95 145 Index Resetting services ..................................... 95 Ring signaling ............................................. 27 Ring tone ..................................................... 39 Ring tones, importing .............................. 134 Ring volume ................................................ 39 Ringer cutoff ............................................... 84 Ringing group, activating/deactivating . 107 Room monitor ............................................. 86 Saved number redial ................................. 29 redial list ................................................... 29 system menu .......................................... 29 Second call, accepting .............................. 60 Sensors ...................................................... 102 Services, resetting ..................................... 95 Setting advisory tones ...................................... 126 auto answer .......................................... 124 brightness .............................................. 120 Contrast ................................................. 120 display color .......................................... 119 display contrast .................................... 119 display language ................................... 122 factory defaults ..................................... 128 handset name ....................................... 127 night mode ............................................ 121 PIN .......................................................... 125 vibration alert ........................................ 124 WLAN ..................................................... 123 Setting factory defaults ........................... 128 Setting the PIN ................................. 125, 133 Settings at the phone ................................ 39 Shortcuts ................................................... 153 Simple paging equipment ...................... 103 Speaker call ................................................. 56 Speakerphone mode ................................. 28 Special dial tone ......................................... 84 Speed dial dialing numbers ...................................... 50 saving station speed-dialing ................. 50 suffix-dialing ............................................ 50 system ..................................................... 50 Standby time ............................................ 141 146 Station number assigning .................................................. 58 correcting ................................................. 47 deactivating the display ......................... 85 editing ...................................................... 47 saving ....................................................... 37 suppressing ............................................. 85 Station speed dial ...................................... 50 Suffix-dialing ................................................ 66 automatic ................................................. 50 Switches .................................................... 102 Symbols Display ...................................................... 18 Display keys ............................................ 18 System speed dial ..................................... 50 System-wide cancellation ......................... 95 Talk time .................................................... 141 Telephone caring for ................................................ 138 cleaning .................................................. 138 locking ...................................................... 88 locking another ....................................... 89 locking/unlocking .................................... 88 locking/unlocking centrally .................... 89 setting ...................................................... 39 testing .................................................... 135 using another like your own ................. 93 Telephone data service ........................... 100 Telephone functions, testing ................. 135 Telephone lock central ...................................................... 89 Telephone maintenance ......................... 138 Temporary phone ....................................... 93 Testing the telephone ............................. 135 Text message answering ................................................ 92 deleting/displaying ................................. 91 receiving .................................................. 92 sending .................................................... 91 Three-party conference ............................. 30 Timed reminder, answering ..................... 78 Toggle/Connect .......................................... 30 Tone dialing ................................................. 66 Tone dialing (DTMF dialing) ...................... 66 Index Transfer (call) .............................................. 31 after announcement .............................. 67 Troubleshooting ....................................... 138 Trunk flash, sending .................................. 68 Trunk, reserving ......................................... 57 UCD ............................................................ 108 Variable call forwarding ............................. 32 Voice dialing ................................................ 53 deleting .................................................. 112 saving ..................................................... 111 Web interface ........................................... 131 launching ................................................ 132 logout ..................................................... 134 Work time .................................................. 109 147 Overview of Functions/Codes (Alphabetical) Overview of Functions/Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions can be activated interactively (select + confirm), via the Program/Service menu (select + confirm or enter a code), or by pressing a saved FCN entry, provided that they have been configured (contact your service personnel). Functions (display) ... activated interactively ... activated via the Program/Service menu FCN Program/Service Account code Advisory msg. on Advisory msg. off Associated dial Associated serv. Code *60 *69 FCN entry FCN #69 *67 *83 *58 Callback View callbacks/Delete Caller list #82 Save number Waiting tone off Waiting tone on *82 *55 *87 Call waiting #87 *490 #490 Call wait.term.on Call wait.trm.off CFSS on CFSS off #58 #3 View conf parties Remove party Start conference Add party End conference Drop last conf. party (USA only) 148 #9411 *3 *9411 Conference *491 Overview of Functions/Codes (Alphabetical) Functions (display) ... activated interactively ... activated via the Program/Service menu FCN Program/Service Consult Return to held call Quit and return Transfer/Accept call Control Relay On Control Relay Off Data I/O Service Directory 1=internal 2=LDAP DISA Discreet Call DND on DND off Code FCN entry FCN *0 *0 *90 #90 *494 *54 *54 *945 *97 #97 *89 #89 Door opener on Door opener off DTMF dialing *53 *1 *11 *12 *13 #1 *495 #495 *64 En-bloc sending Dial Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off No Reply (CFNR) on No Reply (CFNR) out Trunk FWD on Trunk FWD off Headset Answer call #64 149 Overview of Functions/Codes (Alphabetical) Functions (display) ... activated interactively ... activated via the Program/Service menu FCN Program/Service HF answerback on HF answerback off Join group Leave group Rejoin all groups Leave all groups Code FCN entry FCN *96 #96 *85 #85 *85* #85# Hotline Keypad dialing Lock all phones Lock phone Unlock phone Change PIN Mobile Logon Mobile Logoff Night answer on Night answer off Override Page Answer page (not for U.S.) Park a call Retrieve call Phone test Pickup - directed Pickup - group Accept call Prog. feature key *943 *66 #66 *93 *9419 Reject call *44 #44 *61 *62 *45 #45 *56 Reserve trunk 150 #56 *940 *59 *57 *91 Release Reset services #9419 Open door *503 #0 Overview of Functions/Codes (Alphabetical) Functions (display) ... activated interactively ... activated via the Program/Service menu FCN Program/Service Retrieve line Ringer cutoff on Ringer cutoff off Code *63 *98 FCN entry FCN #98 *81 Ringing group on Ringing group off #81 Room monitor *88 *48 Saved number redial Select language Send message View sent message View messages *68 #68 #68 Mailbox Shift Key Show call charges (own phone) *65 *80 View call charges (remote phone) Speaker call Suppress call ID Restore caller ID Tel. data service Temporary Phone Temporary MSN (not for U.S.) Trace call Transfer Trunk flash *86 #86 *42 #46 *2 *84 *51 Timed reminder off *508 *41 *46 Timed reminder on Toggle/Connect 151 Overview of Functions/Codes (Alphabetical) Functions (display) ... activated interactively ... activated via the Program/Service menu FCN Program/Service Code FCN entry FCN UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Use speed dialing Change Speed Dial (station) 152 *401 #401 *402 #402 *403 #403 *404 #404 *405 *7 *92 Main Menu Overview Main Menu Overview Although you can always select a function by scrolling to it, it is quicker to open the main menu and enter an appropriate digit combination (or shortcut). Example: to create a new entry in the directory ( Page 111). Press [1] [2] [3] [4] (open the main menu) when the handset is idle. Directory Settings Status Neuer Eintrag Entry#1[1] Display Access Profiles Easy Answer Vibration Alert PIN Advisory Tones Handset Name Reset Handset Handset LDAP Edit Entry New Entry Delete Entry Record Pattern[2] Play Pattern[3] Delete Pattern[3] Global Patterns [4] Erase list buffer Available Memory Colour Scheme Contrast Brightness Night Mode Language Alarm Clock Connect. Assistant Up to 200 entries are possible Voice recordings can be saved for up to 30 entries Only appears if a voice recording already exists Only appears if a voice recording is already set as the default recording 153 www.siemens.com/hipath The information provided in this document contains merely general descriptions or characteristics which in case of actual use do not always apply as describes or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. All trademarks are the property of Siemens AG or their respective owners. Š Siemens AG 2005 Siemens Communications Hofmannstr. 51 ⢠D-81359 Munich Reference no.: A31003-H1012-W200-11-7619 Subject to availability. Right of modification reserved. Non-binding provisional draft 04.11.05
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