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HP Compaq Notebook Manual

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HP Compaq Notebook Manual

Getting StartedHP Compaq Notebook SeriesDocument Part Number: 406846-001May 2006This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®.406846-001.book Page i Wednesday, February 8, 2006 10:36 AM

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.Getting StartedHP Compaq Notebook SeriesFirst Edition: May 2006Document Part Number: 406846-001406846-001.book Page ii Wednesday, February 8, 2006 10:36 AM

Getting Started iiiContents1 First-time setupIdentify required hardware. . . . . . . . . . . . . . . . . . . . . . . . 1–1Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1–4Step 2: Connect the computer to external power. . . . 1–5Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–7Step 4: Set up the software . . . . . . . . . . . . . . . . . . . . 1–9Step 5: Create recovery discs (recommended) . . . . 1–102 Next stepsInstall additional hardware and software . . . . . . . . . . . . . 2–1Identify and install hardware . . . . . . . . . . . . . . . . . . . 2–1Locate and install software . . . . . . . . . . . . . . . . . . . . 2–2Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3Protect the computer from viruses. . . . . . . . . . . . . . . 2–3Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–3Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–4Protect the computer from power surges. . . . . . . . . . 2–4Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–5Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–7Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8Turn off the computer correctly . . . . . . . . . . . . . . . . . . . . 2–9406846-001.book Page iii Wednesday, February 8, 2006 10:36 AM

iv Getting StartedContents3 TroubleshootingTroubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2The computer is unable to start up. . . . . . . . . . . . . . . 3–2The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3Software is functioning abnormally . . . . . . . . . . . . . 3–4The computer is turned on but not responding . . . . . 3–5The computer is unusually warm. . . . . . . . . . . . . . . . 3–6An external device is not working. . . . . . . . . . . . . . . 3–7The home wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–9Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10Prepare to contact Customer Care . . . . . . . . . . . . . . 3–10Contact Customer Care by e-mail or telephone. . . . 3–11A Notebook tourTop components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . A–6Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8Display components . . . . . . . . . . . . . . . . . . . . . . . . . A–9B Connect to the Internet from your homeChoose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1Use the New Connection Wizard . . . . . . . . . . . . . . . B–2Choose the type of Internet connection . . . . . . . . . . . . . . B–3406846-001.book Page iv Wednesday, February 8, 2006 10:36 AM

ContentsGetting Started vC Backup and recoverySafeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1Back up specific files or folders . . . . . . . . . . . . . . . . C–2Back up the entire system . . . . . . . . . . . . . . . . . . . . . C–3Back up modifications made to the system . . . . . . . . C–4Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . . C–5Recover the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6Create recovery discs (recommended) . . . . . . . . . . . C–7Perform a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . C–9D SpecificationsOperating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . D–1Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2Index406846-001.book Page v Wednesday, February 8, 2006 10:36 AM

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Getting Started 1–11First-time setupIdentify required hardwareTo set up the computer for the first time, you will need the computer, AC adapter, power cord, and the primary battery.✎Components included with the computer may vary by region and by model. 406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

1–2 Getting StartedFirst-time setup✎Use only the included AC adapter or one approved for this computer. ✎Unless you use dial-up networking, the modem cable is optional for setup. Component1Power cord 4Country-specific modem adapter (select models only)2HP Smart AC Adapter 5Modem cable (optional for setup)3Primary battery406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

First-time setupGetting Started 1–3Set up the computerTo set up the computer, you will1. Insert the battery into the computer.2. Connect the computer to external power.✎The battery begins to charge. 3. Turn on the computer.4. Set up the software.5. Create recovery discs (recommended).✎Refer to Appendix C, “Backup and recovery,” for instructions. ÄCAUTION: To prevent file corruption and to ensure that the correct drivers are installed:■Do not set up the computer for the first time while the computer is docked in an optional docking device.■During the hardware and software setup procedures:❏Do not unplug the computer from external power.❏Do not shut down the computer or initiate standby or hibernation.406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM

1–4 Getting StartedFirst-time setupStep 1: Insert the batteryTo insert a primary battery:1. Turn the computer upside down on a flat surface, with the battery bay toward you.2. Slide the battery 1 into the battery bay until it is seated.The battery release latch 2 automatically locks the battery into place.406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

First-time setupGetting Started 1–5Step 2: Connect the computer to external power✎Power cords and AC outlets vary in appearance by region and country.To connect the computer to external AC power:1. Plug the AC adapter into the power connector 1 on the computer.2. Plug the power cord into the AC adapter 2.3. Plug the other end of the power cord into an AC outlet 3. 406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM

1–6 Getting StartedFirst-time setupWhen the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery is fully charged and the battery light is turned off. ✎A partially charged new battery can run the computer after software setup is complete, but battery charge displays will not be accurate until the new battery has been fully charged.406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM

First-time setupGetting Started 1–7Step 3: Turn on the computerTo open the computer:1. Slide the display release latch 1 to the right to release the display.2. Raise the display 2.406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM

1–8 Getting StartedFirst-time setup3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup.406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM

First-time setupGetting Started 1–9Step 4: Set up the softwareAfter the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following:■After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies.■During software setup, the computer may pause periodically for several minutes. These normal pauses are indicated by an hourglass icon.ÄCAUTION: If you are prompted to select an operating system language before the “Welcome to Windows” page is displayed, choose carefully. On some models, the languages that you do not choose are deleted from the system and cannot be restored during software setup.✎To register the operating system and the computer, you must be connected to the Internet. For more information about connecting to the Internet, refer to “Appendix B” in this guide. If you do not register during software setup, you can do so at any time after software setup is complete.406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM

1–10 Getting StartedFirst-time setupStep 5: Create recovery discs (recommended)After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability.Refer to Appendix C, “Backup and recovery,” for detailed instructions.406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM

Getting Started 2–12Next stepsInstall additional hardware and softwareIdentify and install hardwareTo see a list of hardware installed on the computer:1. Select Start > My Computer.2. In the left pane of the System Tasks window, select View system information.3. Select Hardware tab > Device Manager.You can also add hardware or modify your device configurations using Device Manager.To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install the device and any required drivers. 406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

2–2 Getting StartedNext stepsLocate and install softwareThe computer includes software that may be■Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on the computer: 1. Click Start > All Programs.2. Double-click the program you want to open.■Provided on a CD or DVD. To install a software program from a disc:1. Insert the disc into your optical drive.2. When the installation wizard opens, follow the on-screen instructions.3. Restart the computer if prompted to do so.■Preloaded software. This is software provided on the hard drive, but not ready to use. To locate or install preloaded software or drivers:1. Select Start > All Programs > Software Setup.2. Follow the on-screen instructions and select the check box next to the software program or driver you want to install.✎For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided on disc, as online Help files, or on the manufacturer’s Web site. 406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

Next stepsGetting Started 2–3Protect the computerThe information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation.Protect the computer from virusesWhen you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.Norton AntiVirus is preinstalled on the computer. For information about using the Norton AntiVirus software, click Start > All Programs > Norton AntiVirus > Help and Support.For more information about computer viruses, type viruses in the Search field in the Help and Support Center.Protect your system filesThe HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix C, “Backup and recovery,” for additional information.406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM

2–4 Getting StartedNext stepsProtect your privacyWhen you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer.To optimize the privacy protection features included with the computer:■Keep the operating system and software updated. Many software applications contain security enhancements. ■Use a firewall. A firewall is software that monitors incoming traffic on the computer. Some firewalls also monitor outgoing traffic.Protect the computer from power surgesTo protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm:■Plug the computer power cord into an optional, high-quality surge protector. Surge protectors are available from most computer or electronics retailers.■During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord.■If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. Telephone line surge protectors are available from most computer or electronic retailers in some regions.406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

Next stepsGetting Started 2–5Use the computer safelyÅWARNING: To reduce the risk of electric shock or damage to your equipment:■Plug the power cord into an AC outlet that is easily accessible at all times.■Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).■If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.ÅWARNING: To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo and in the Help and Support Center. To access the Help and Support Center, select Start > Help and Support > User Guides.406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM

2–6 Getting StartedNext stepsÅWARNING: To avoid potential discomfort or burns, do not block the air vents or use the computer on your lap for extended periods. The computer is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the computer to feel warm or hot when used continuously. The computer complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).ÅWARNING: To reduce potential safety issues, only the AC adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer.For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety, and Environmental Notices located in the Help and Support Center. To access the Help and Support Center, select Start > Help and Support > User Guides.406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM

Next stepsGetting Started 2–7Connect to a computer networkThe computer may have the following networking capabilities:■Local area network (LAN)■Wireless local area network (WLAN)■Wireless wide area network (WWAN)■Bluetooth®If you plan to connect the computer to a home office LAN or WLAN, refer to the Help and Support Center for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator. ✎The computer display must be open before you can connect to a wireless network.For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer.If the computer has a Bluetooth device, you can create a personal area network (PAN) to connect to other Bluetooth-enabled devices, such as computers, telephones, printers, headsets, speakers, and cameras. For information on using a Bluetooth device refer to the Bluetooth Getting Started guide in the Help and Support Center.✎For information on connecting the computer to the Internet when you are not connected to a network, refer to Appendix B, “Connect to the Internet from your home.”406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM

2–8 Getting StartedNext stepsUpdate your softwareMost software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory.Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.Update the operating system and other software provided on the computer as soon as the computer is connected to the Internet. To access update links for the operating system and other software provided on the computer:»Select Start > Help and Support.Locate the user guidesUser guides, regulatory and safety notices, and other resources that provide information about using the computer are available through the Help and Support Center (select Start > Help and Support > User Guides), or on a User Guides disc included with some models.For more information about resources and support, refer to Chapter 3, “Troubleshooting.”406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM

Next stepsGetting Started 2–9Turn off the computer correctlyWhenever possible, turn off the computer by using the standard shutdown procedure:1. Save your work and close all open applications.2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off.✎If you have been registered to a network domain, the button you click will be called Shut Down instead of Turn Off Computer.If you are unable to turn off the computer with these procedures, try the following emergency procedures in the sequence provided:ÄCAUTION: Emergency shutdown procedures result in the loss of unsaved information.1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off.2. Press and hold the power button for at least 5 seconds.3. Disconnect the computer from external power and remove the battery.406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM

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Getting Started 3–13TroubleshootingTroubleshooting resourcesIf you experience computer problems, follow the troubleshooting steps below:1. Refer to “Quick troubleshooting,” next in this chapter.2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.✎Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.3. Contact Customer Care for further assistance.406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

3–2 Getting StartedTroubleshootingQuick troubleshootingThe computer is unable to start upTo turn on the computer, press the power button. When the computer is turned on, the power light is turned on.If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.The suggestions below may help you determine why the computer will not start up:■If the computer is plugged into an AC outlet, verify that the AC outlet is providing adequate power by plugging another electrical device into the outlet.■If the power light on the front of the computer is blinking rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet. ✎Use only the included AC adapter or one approved for this computer. ■If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure.■If the computer is running on battery power:❏Remove the primary battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, one of the batteries may need to be replaced.❏If the battery light on the front of the computer is blinking, the battery has reached a low-battery condition, which may not allow the computer to start up. Plug the computer to an AC outlet using the AC adapter to start the computer and allow the battery to charge.406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

TroubleshootingGetting Started 3–3The computer screen is blankIf the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly.Try the suggestions below to resolve the issue:■To resume from standby or restore from hibernation, briefly press the power button.Standby and hibernation are energy-saving features that can turn off the display. Standby and hibernation can be initiated by the system while the computer is on but not in use, or when the computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options.■To transfer the image to the computer screen, press fn+f4.On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external display devices, and simultaneous displays on all devices. ■Press the display switch on the computer to confirm that it moves freely.The display switch is normally located on the upper-left corner of the keyboard.406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM

3–4 Getting StartedTroubleshootingSoftware is functioning abnormallyIf the software becomes unresponsive or responds abnormally:■Restart the computer:❏In Windows XP Home, select Start > Turn Off Computer > Restart.❏In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.)If you cannot restart the computer using these procedures, refer to the next section, “The computer is turned on but not responding.”■Run a virus scan. For information about using the antivirus resources on the computer, refer to “Protect the computer from viruses” in Chapter 2, “Next steps.”406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

TroubleshootingGetting Started 3–5The computer is turned on but not respondingIf the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure:1. Save your work and close all open applications.2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off.✎If you have been registered to a network domain, the button you click will be called Shut Down instead of Turn Off Computer.If you are unable to shut down the computer with these procedures, try the following emergency procedures in the sequence provided:ÄCAUTION: Emergency shutdown procedures result in the loss of unsaved information.1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off.2. Press and hold the power button for at least 5 seconds.3. Disconnect the computer from external power and remove the battery.406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM

3–6 Getting StartedTroubleshootingThe computer is unusually warmIt is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer.ÄCAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. ✎The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM

TroubleshootingGetting Started 3–7An external device is not workingIf an external device does not function as expected:■Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on.■Be sure that❏All device connections are secure.❏The device is receiving electrical power.❏The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the device manufacturer’s Web site.❏The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer’s Web site. For more information about updating drivers, select Start > Help and Support.406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM

3–8 Getting StartedTroubleshootingThe home wireless network connection is not workingIf a home wireless network connection is not working as expected:■Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on.■Be sure that the computer wireless antennae are free from obstructions.■Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on.■Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on.■Disconnect and then reconnect all cables, and turn the power off and then back on.✎For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless (English only).✎For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer.406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM

TroubleshootingGetting Started 3–9Help and Support CenterIf the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides■Information about the computer, such as model and serial number, installed software, hardware components, and specifications.■Answers to questions about using the computer.■Product information to help you learn to use the computer and operating system features.■Updates for the operating system, device drivers, and software provided on the computer.■Checkups for computer functionality.■Automated and interactive troubleshooting, repair solutions, and system recovery procedures.■Links to community forums of IT experts.406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM

3–10 Getting StartedTroubleshootingCustomer CareIf you are unable to find the help you need by using the Help and Support Center, you may need to contact Customer Care.Prepare to contact Customer CareFor the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail:■Product name located on the display or keyboard.■Serial number (s/n) listed on the service tag. ❏The service tag label is on the bottom of the computer. ❏To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer.■Date the computer was purchased.■Conditions under which the problem occurred.■Error messages that have been displayed.■The manufacturer and model of the printer or other accessories connected to the computer.■Operating system version number and registration number.To display the operating system version number and registration number, select Start > Help and Support > My HP Computer. (On some models, the registration number may be identified in the Operating System table as the Product Id).406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM

TroubleshootingGetting Started 3–11Contact Customer Care by e-mail or telephoneIf the computer is connected to the Internet, select Start > Help and Support to get help by e-mail or to access the Customer Care telephone numbers. 406846-001.book Page 11 Wednesday, February 8, 2006 10:36 AM

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Getting Started A–1ANotebook tour✎Components included with the computer may vary by region and model. The illustrations in this appendix identify the standard features included on most computer models.406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

A–2 Getting StartedNotebook tourTop componentsComponent1Power light 7Num lock light2Power button 8Volume mute button3Info Center button 9Volume down button4Wireless button -Volume up button5Presentation button qFingerprint reader6Caps lock light406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

A–4 Getting StartedNotebook tourPointing devicesComponent1Pointing stick 4Left TouchPad button2Left pointing stick button 5Right TouchPad button3TouchPad 6Right pointing stick button406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

Notebook tourGetting Started A–5Front componentsComponent1Display release latch 5Drive light2Wireless light 6Speakers3Power light 7Infrared Port4Battery light 8Digital Media Slot406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM

A–6 Getting StartedNotebook tourRear componentsRight-side componentsComponent1Security cable slot 3S-Video-out jack2Power connector 4External monitor portComponent1Smart card reader 4RJ-45 (network) jack2Optical drive 5RJ-11 (modem) jack3USB port406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM

Notebook tourGetting Started A–7Left-side componentsComponent1Vent 4Audio-out (headphone) jack2USB ports (2) 5PC Card Slot3Audio-in (microphone) jack406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM

A–8 Getting StartedNotebook tourBottom componentsComponent1Bluetooth compartment 6Docking connector2Vents (4) 7Accessory battery connector3Mini Card compartment 8Expansion memory module compartment4Primary battery release latches (2)9Hard drive bay5Primary battery bay406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM

Notebook tourGetting Started A–9Display componentsComponent1Internal display switch 3WWAN antenna2WLAN antennae 406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM

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Getting Started B–1BConnect to the Internet fromyour homeThe computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must■Choose an Internet Service Provider (ISP).■Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware.✎Internet hardware and software features vary depending on the computer model and your location.Choose an ISPYou must set up Internet service before you can connect to the Internet. The computer includes the New Connection Wizard to help you set up a new Internet account or configure the computer to use an existing account.406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

B–2 Getting StartedConnect to the Internet from your homeUse the New Connection WizardYou can use the New Connection Wizard to connect to the Internet■If you already have an account with an ISP.■If you have a disc from an ISP.■If you do not have an Internet account and would like to select an ISP from the list provided within the wizard.■If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings.To access the New Connection Wizard and instructions for using the wizard:»Select Start > Help and Support.✎If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. 406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

Connect to the Internet from your homeGetting Started B–3Choose the type of Internet connection There are 3 basic types of Internet connection:■Broadband: High-speed Internet access is available through❏Cable modem❏Digital Subscriber Line (DSL)❏Satellite❏Other servicesFor broadband access, additional hardware and/or software must be provided by your ISP. ■Wireless: For high-speed mobile Internet access, you can use a wireless connection. A wireless network set up at home requires a wireless router (purchased separately). To learn about setting up wireless access, visit http://www.hp.com/go/techcenter/wireless (English only). To learn about connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer.■Dial-up: You can access the Internet by dialing in to a service provider using a modem cable connected to the RJ-11 (modem) jack.406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM

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Getting Started C–1CBackup and recoveryHP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. ✎HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager.Safeguard your dataSoftware or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the folder.Back up the systemUsing HP Backup and Recovery Manager, you can■Back up specific files and folders. ■Back up the entire system. ■Back up modifications since your last backup, using HP system recovery points. ■Schedule backups.406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

C–2 Getting StartedBackup and recoveryBack up specific files or foldersYou can back up specific files or folders to the computer hard drive, to an optional external hard drive, or to discs.To back up specific files or folders:1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.The HP Backup and Recovery Manager opens. 2. Click Next.3. Click Back up to protect system settings and important data files, and then click Next. 4. Click Back up individual files and folders and then click Next. The Backup Wizard opens. 5. Click Back up selected files from most common locations (Recommended).– or –Click Advanced Backup (Experienced users) to access advanced filtering techniques.6. Click Next.7. Follow the on-screen instructions to back up specific files or folders.This process may take several minutes depending on the file size and speed of the computer. ✎If you are backing up your information onto a disc, you will be prompted to insert a blank disc into the optical drive. 406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

Backup and recoveryGetting Started C–3Back up the entire systemWhen you perform a complete system backup, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. ✎A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create. To back up the entire system:1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.The HP Backup and Recovery Manager opens. 2. Click Next.3. Click Backup to protect system and important data files, and then click Next. 4. Click Backup entire hard drive, and then click Next.The Entire Drive Backup Manager opens. 5. Click Next.6. Select where you want to back up your entire hard drive.You can back up to one of the following locations:❏On my PC: This option backs up your information to the computer hard drive. ❏On another drive: This option backs up your information to an optional external hard drive.❏On a network: This option backs up your information to a mapped network drive.406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM

C–4 Getting StartedBackup and recovery7. Select the Protect data access with password check box, and type your password in the Password box. ✎This step is optional. If you do not want to password protect your data access, clear the Protect data access with password check box. 8. Click Next to back up your entire hard drive.✎This process may take over an hour, depending on the computer speed and the amount of information being stored. Back up modifications made to the systemWhen you back up modifications made to the system, you are creating system recovery points. A system recovery point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. ✎The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make a copy of changes made after that time. HP recommends that you create recovery points ■Before you add or extensively modify software or hardware.■Periodically, whenever the system is performing optimally.✎Restoring to an earlier recovery point does not affect data files or e-mails created since that last recovery point.After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

Backup and recoveryGetting Started C–5To create and schedule a system recovery point:1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.The HP Backup and Recovery manager opens.2. Click Expert Mode.3. Click Create or manage your recovery points, and then click Next. The Recovery Point Manager opens. 4. Follow the on-screen instructions to create or manage recovery points.Schedule backupsTo schedule backups:1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The Backup and Recovery Manager opens. 2. Click Expert Mode.3. Click Schedule Backups. 4. Click Next.The Backup Scheduler opens.5. Click Next.6. Schedule recovery points at specific intervals (daily, weekly) or at specific events, such as at system start or when you dock to a docking station. Click Next to further define the settings. A summary of your recovery point settings is displayed.7. Click Next to finalize these settings. 8. Click Finish to exit.406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM

C–6 Getting StartedBackup and recoveryRecover the systemHP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.The HP Backup and Recovery Manager allows you to■Create recovery discs (recommended). The recovery discs are used to start up (boot) the computer and to restore the full factory image (operating system and software) in case of system failure or instability. ✎If you don’t have a CD or DVD burner, a copy of the entire hard drive image can be stored on another hard drive or on a network drive. ■Perform a recovery. You can perform a full system recovery or to recover important files from a recovery partition on the hard drive or from recovery discs that you create. 406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM

Backup and recoveryGetting Started C–7Create recovery discs (recommended)After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.ÄCAUTION: After you create the recovery discs, you can increase the amount of space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition. ✎Only one set of recovery discs can be created per computer.Before creating recovery discs:■Use high-quality CD-R, DVD-R, or DVD+R media. (purchased separately) ✎DVD±RW/R and double-layer DVD±RW are not compatible with the HP Backup and Recovery Manager software.■Number each disc before inserting it into the computer optical drive.■If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open HP Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM

C–8 Getting StartedBackup and recoveryTo create a set of recovery discs:1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.The HP Backup and Recovery Manager opens. 2. Click Next.3. Click Create recovery CDs and DVDs to recover the system (recommended).4. Click Next.The Recovery Media Creator Wizard opens. 5. Click Next.6. Click Write to CD/DVD, and then click Next.7. Click Factory image recovery discs, and then click Next.✎If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.8. Select the type of discs you want to use, and then click Next.✎The software examines the image and displays the number of blank discs needed to create your recovery discs.9. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM

Backup and recoveryGetting Started C–9Perform a recoveryPerforming a recovery from the recovery discsTo perform a recovery from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer.3. Follow the on-screen instructions. Performing a recovery from the hard driveStart the full system recovery from either the Start button or f11.1. From the Start menu:a. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens.b. Click Expert Mode. c. Click Start PC Recovery, and then click Next. d. Click Next again to restart the computer. PC Recovery opens.e. Continue to step 2 to complete the recovery process.– or –From f11: a. Restart the computer. b. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.c. Continue to step 2 to complete the recovery process. 406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM

C–10 Getting StartedBackup and recovery2. Choose one of the following options:❏Recover PC to a specific point in time: Allows you to recover from a previous recovery point.❏Recover PC’s original factory installation and backup data: Backs up your information and then performs a full system recovery.❏Recover PC’s factory installation: Formats the hard drive and performs a full system recovery.ÄThis option does not perform a backup; your information will be erased. ❏Back up files: Allows you to back up your files on the hard drive. 3. Click Next. The system prepares your hard drive and begins the recovery process. 4. Follow the on-screen instructions to complete the recovery.406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM

Getting Started D–1DSpecificationsThe following sections provide information on the computer operating environment specifications and power specifications.Operating environmentThe operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments.Factor Metric U.S.TemperatureOperating (not writing to optical disc) 0°C to 35°C 32°F to 95°FOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncondensing)Operating 10% to 90% 10% to 90%Nonoperating 5% to 95% 5% to 95%Maximum altitude (unpressurized)Operating (14.7 to 10.1 psia*) -15 m to 3,048 m -50 ft to 10,000 ftNonoperating (14.7 to 4.4 psia*) -15 m to 12,192 m -50 ft to 40,000 ft*Pounds per square inch absolute (psia) is another unit of measurement for altitude.406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

D–2 Getting StartedSpecificationsRated input powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer.The computer is capable of accepting DC power within the following specifications.This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.Input power RatingOperating voltage 18.5 V dc @ 3.5 A - 65 W19.0 V dc @ 4.74 A - 90 WOperating current 3.5 A; or 4.74 A406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

Getting Started Index–1IndexAAC adapterconnecting 1–5identifying 1–2altitude specifications D–1antennaeWLAN A–9WWAN A–9antivirus software 3–4audio-out (headphone) jack, identifying A–7Bbatterycharging 1–6indentifying 1–2inserting 1–4battery bay, identifying A–8battery lightidentifying A–5on, off 1–6battery release latch A–8baysbattery A–8hard drive A–8Bluetooth 2–7, A–8buttonsInfo Center A–2pointing stick A–4power 1–8, A–2presentation A–2volume down A–2volume up A–2Ccables and cords, power 3–2caps lock light, identifying A–2compartments, expansion memory module A–8componentsbottom A–8display A–9front A–5keys A–3left-side A–7pointing devices A–4rear A–6right-side A–6top A–2computerturn off 2–9turn on 1–7406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM

Index–2 Getting StartedIndexcomputer viruses 3–4connect the computer to external power 1–5connecting to a computer network 2–7connectorsdocking A–8cord, powerconnecting 1–5Customer Care 3–10Ddata, safeguarding C–1devices, externaltroubleshooting 3–7Digital Media Slot, identifying A–5display release latch, identifying A–5display switch A–9display, switching image 3–3docking connector, identifying A–8drive light, identifying A–5drive, optical A–6Eembedded numeric keypad, identifying A–3environmental specifications D–1esc key, identifying A–3expansion memory module compartment, identifying A–8external devicestroubleshooting 3–7external monitor port, identifying A–6Ffingerprint reader A–2firewalls 2–4fn key, identifying A–3function keys, identifying A–3Hhard drive bay, identifying A–8Help and Support Center 3–9hibernation 3–3HP Smart AC adapter 1–2humidity specifications D–1Iidentifying compartment A–8IEC 60950 compliance 2–6image, switching among display devices 3–3Info Center button, identifying A–2infrared A–5insert the battery 1–4Internet access B–3Jjacksaudio-in (microphone) A–7audio-out (headphone) A–7RJ-11 (modem) A–6RJ-45 (network) A–6S-Video-out A–6406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM

Index–4 Getting StartedIndexpower lightsidentifying A–2on, off 1–8, 3–2power lights, identifying A–5power surge 2–4Presentation button, identifying A–2printer 3–7Product Id 3–10Rrated input power specifications D–2registration number, operating system 3–10regulatory information notices 2–6Regulatory, Safety, and Envi-ronmental Notices 2–6right pointing stick button, identifying A–4right TouchPad button, identifying A–4RJ-11 jack (modem), identifying A–6RJ-45 (network) jack, identifying A–6SSafety and Comfort Guide 2–5security cable slot, identifying A–6serial numberSee service tag 3–10serial number, computer 3–10service tag 3–10set up the software 1–9slotsDigital Media A–5security cable A–6Smart card A–6Smart card slot, identifying A–6software updates 2–8software, antivirus 2–3speaker A–5specificationsoperating environment D–1rated input power D–2standby 3–3S-Video-out jack, identifying A–6Ttemperaturetroubleshooting 3–6temperature specifications D–1temperature, safety considerations 2–6TouchPad, identifying A–4traveling with computerenvironmental specifications D–2troubleshootingdisplay problems 3–3external device problems 3–7hibernation or standby problems 3–3overheating problems 3–6resources 3–1406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM

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