Sonova USA ICUBE1 Wireless Fitting Device User Manual

Phonak Inc Wireless Fitting Device

User Manual

User GuideiCube™029-0693-02/V1.00/2008-01/A+W Printed in Switzerland © Phonak AG All rights reservedwww.phonak.com 0682 !GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 1
23Programming hearing instruments without clients 25Reset button 26Indicators 28Battery indicator 28Fitting status indicator 30Software indicators 32Important information 34Maintenance and care 34Safety notice and other important information 35Troubleshooting 38Declaration of conformity 40Service and warranty 41Phonak distributors worldwide 42ContentsWelcome 5Description 6iCube accessories 7Getting started 8Installing and using the iCube charger 8Charging the battery 9Operating time 10Battery status 11Turning iCube ON/OFF 12Turning iCube ON 12Turning iCube OFF 12Connecting iCube to your computer 13Connecting via Bluetooth 13 Deleting Bluetooth pairing 19Connecting via USB cable 20iPFG System Configuration options 21Using iCube 22Wearing iCube 22Detecting and programming hearing instruments 23GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 2
45Congratulations on choosing iCube from Phonak, the first manufacturer to offer you CableFree Fitting. iCube enables the wireless transfer of fitting datafrom your PC directly to your client’s hearing instruments. Based on Bluetooth technology the fitting process is fast, smooth and stable, and most importantly, cable-free.Please read this manual carefully to benefit from allthe features of your iCube. For further information,please visit the Phonak website www.phonak.com.Phonak – life is onFor your safety, carefully read the chapter “Important information” on pages 34-39.WelcomeGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 4
6ቢNeckloopባRight side fitting indicatorቤBattery indicatorብBluetooth / left side fitting indicatorቦNot supportedቧON/OFF buttonቨBluetooth pairing buttonቩReset button (covered)ቪDetachable coverቫAudio & FM connection (not supported, do not use!)ቭMini USB charging and programming connectioniCubeቧቨቩቢቪቤባብ ቦቫቭ7• USB cable, 3 m (10 ft.)• iCube charger• USB Bluetooth adaptor• USB hubContents may vary depending on country. iCube accessoriesDescriptionGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 6
8Installing and using the iCube chargerInstall the iCube charger by plugging the power supply into a power outlet and docking iCube into theiCube charger as shown below. It is recommended that you use the iCube charger tostore and charge iCube whenever it is not in use. This way it will be sufficiently charged and ready forthe next fitting session. Getting started9Charging the batteryYour iCube has an internal, rechargeable battery. As soon as you place your iCube on the iCube charger,the battery starts charging.For safety reasons, recharge the battery only withchargers supplied by Phonak.During the charging process, the battery indicator is lit solid. Once the battery is fully charged, the batteryindicator will start flashing slowly. Normally, chargingan empty battery takes about 90 minutes. It is safe to leave the charger connected overnight — the batterycannot be overcharged.When charging your iCube for the first time, leave it to charge for at least three hours (even if the battery indicator starts flashing earlier).A new battery’s full performance is achieved onlyafter two or three complete charge and dischargecycles.iCubeGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 8
10Getting startedYour iCube battery can be charged hundreds of times. If the operating time of your iCube reduces substantially,please contact your local Phonak representative.Operating time Battery consumption and the operating time of theiCube greatly depend on the usage of the device. Heavy use will reduce the operating time of your iCubebetween battery recharges.Fully charged, your iCube will operate for up tofour hours in normal use. 11Battery statusWhile turned ON, your iCube indicates the battery status on the battery indicator LED as follows:• Yellow, slow flash ୴Battery level is high.• Yellow, fast flash ୴Battery level is low.Once the fast flashing starts, your iCube will still operate for about an hour, but you should recharge the battery as soon as possible. Low battery status is also indicated in iPFG in the “CableFree Fitting Status” dialog. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 10
1312Turning iCube ON/OFFTurning iCube ONTo turn ON your iCube, press and hold the ON/OFF button for about a second until you see the battery indicator turn ON. Once your iCube is fully operational,the battery indicator will flash slowly. Turning iCube OFFTo turn OFF your iCube, press and hold the ON/OFF button for about two seconds until you see the battery indicator turn ON. Release the ON/OFF button. Onceyou release the ON/OFF button, the battery indicatorwill go dark and your iCube is OFF.ቢባGetting startedConnecting iCube to your computeriCube was designed to bring you the benefits of CableFree Fitting via Bluetooth connection. However,there are locations where Bluetooth connections are not allowed, so iCube can alternatively be used with aUSB connection. In either case, before you can startusing your iCube it needs to be connected with yourcomputer. Before you continue, make sure the iCube batterycharge is high.Connecting via Bluetooth Connecting your iCube via Bluetooth is done in threesteps: 1. Prepare the Bluetooth connection on your computerTo use iCube wireless via Bluetooth make sure that youhave Bluetooth activated. If your computer is equippedwith Bluetooth built in, find the Bluetooth settings and activate it. For specific instructions please refer tothe documentation of the computer and operating system you are using. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 12
1514Getting startedIf you are using NoahLink and you have already installed the corresponding external Bluetooth adaptor,you can use that same adaptor for iCube.If your computer is neither equipped with Bluetoothbuilt in nor with a NoahLink compatible Bluetoothadaptor, use the Bluetooth adaptor accessory providedby Phonak. Refer to the “quick start guide” documentavailable with the adaptor's Software CD and followthe instructions. iCube works within a Bluetooth operating range ofup to 10 meters (33 ft.) of the fitting computer. 2. Start the Connection Wizard for iCube With Bluetooth functionality turned ON, you can nowinitiate the connecting process via the iPFG fitting application. In iPFG, press the iCube status buttonwhich is located at the right-hand side of the iPFGscreen. If no iCube has been previously connected, pressing the iCube status button will start the “Connection Wizard for iCube”. (Later, pressing the iCube status button will guide you directly to the “CableFree Fitting Status” screen as described on page 18).GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 14
16Getting started3. Pairing iCube with your computerSelect “Use iCube via Bluetooth” and the pairing wizardwill guide you through the process of pairing iCubewith your computer. Pairing is necessary to controlwhich Bluetooth devices are permitted to communicatewith each other. It needs to be completed only once,before first use. 17To initiate the pairing process on iCube, set thedevice into pairing mode by pressing and holding theBluetooth pairing button for 2 seconds until the Bluetooth indicator is blue and flashing fast. iCube isnow in pairing mode for two minutes or until pairing is completed. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 16
1918Getting startedFollow the instructions to complete pairing and finish the connection process for iCube. Upon successful completion, the “CableFree Fitting Status”will inform you about the status of iCube:Deleting Bluetooth pairingPlease note that only one iCube can be paired withyour computer. If you wish to connect a different iCube to your computer, select “Configuration”, “System Settings”, "Communication" from the menubar of the fitting application. This will provide you with the option of removing the existing device.If you wish to delete the Bluetooth pairing from youriCube, press and hold the Bluetooth pairing button for about 10 seconds until the Bluetooth indicator is lit solid blue.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 18
20Getting startedConnecting via USB cableIf you wish to connect your iCube via USB cable insteadof Bluetooth, start the “Connection Wizard for iCube”in the iPFG fitting application as described on page 14and choose to use iCube via USB cable.When prompted by the wizard, connect the Mini USBplug of the enclosed USB cable as indicated below. Attach the other end of the cable to a USB socket ofyour computer. Use the optional USB hub accessory if there is no free USB socket on your computer.21When connecting iCube for the first time via USB,your computer will start searching for the associateddriver software. Depending on the operating system,you may be presented with an installation wizard:"Found New Hardware Wizard". If so, let your computer automatically install the necessary driversoftware. The driver software has already been installed during the iPFG installation and should beidentified by the wizard. It is not necessary to insert the iPFG installation CD.After successful installation of the USB driver, continuewith the "Connection Wizard for iCube" and follow the instructions. No pairing is required for the USB cableconnection. Upon successful completion of the connecting process, the “CableFree Fitting Status” willinform you about the status of iCube.iPFG System Configuration optionsThe “Pairing Wizard for iCube” can also be accessed via the “Configuration”, “System Settings”, "Communication" menu bar of the fitting application.In the same menu you can also select or deselect iCube. Additionally, you can initiate here the Bluetoothpairing process as described earlier. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 20
2322Before using iCube to fit a client with hearing instruments, make sure the battery is sufficiently charged. Remove iCube from the iCube charger and turn it ON.Wearing iCubeOpen the neckloop by unplugging the jack, and placeiCube around your client’s neck as shown below. (Re)connecting the neckloop will activate the built-in antenna and enable iCube to operate correctly.Using iCubeDetecting and programming hearing instrumentsIn wireless fitting, where there are no left and right fitting cables, the assignment of left/right is done viathe fitting application.Click the “Detect” button which is located on the toolbar and in the “Instrument Selection” screen toidentify the hearing instruments. Follow the iPFG instructions to assign (or reassign) eachhearing instrument to the desired side (left or right). GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 22
24 25Continue by selecting to use either the settings from the hearing instruments ("HI") or from iPFG. Now the hearing instruments and iCube are ready for fitting. At the end of the fitting, during the programming of hearing instruments, the right side and the left side fitting indicator flash fast red, and blue, respectively. Programming hearing instruments without clientsWhen programming hearing instruments without havingyour clients wear them, make sure they are in range of iCube. Place both hearing instruments and iCube asshown in the following picture. iCubeUsing iCubeGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 24
26 27If, for some reason, iCube becomes unresponsive, remove the cover by sliding it upwards. Then press thereset button as shown in the picture. The Bluetoothpairing will not be lost. If all three indicators on your iCube are lit solid, this may indicate a software problem.Refer to Troubleshooting section.Reset buttonGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 26
YellowSlow flashYellow Fast flashYellowLit solid28 29Battery indicatorIndicatorsBattery fullBattery emptyBattery chargingGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 28
3130Fitting statusIndicatorsRedRight fitting status indicator flashing fast.BlueLeft fitting status indicator flashing fast. iCube is programming the right hearing instrument.iCube is programming the left hearing instrument.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 30
3332Software indicators iCube is built such that it can be upgraded whenevernew functionalities are available. Follow the instructionsprovided together with the new software version. IndicatorsRed / yellow / blueAll three indicators flash fast.Red / yellow / blueAll three indicators lit solid. iCube is being upgraded.This may indicate a software problem. Refer to Troubleshooting section.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 32
3534Safety notice and other important informationKeep this device out of reach of children under 3 years. Persons using medical devices such as pacemakersare not permitted to use this device.X-ray radiation (e.g. CT scans, MRI scans) may adversely affect the correct functioning of this device.We recommend that you keep iCube outside the X-ray radiation procedure rooms.High-powered electronic equipment, larger electronic installations and metallic structures mayimpair and significantly reduce the operatingrange.External devices may only be connected if theyhave been tested in accordance with correspondingIECXXXXX standards.Important informationMaintenance and careClean iCube using a damp cloth. Never use household cleaning products (washing powder,soap, etc.) or alcohol to clean the device.Protect iCube from excessive moisture and heat.Protect it from excessive shock and vibration.When iCube is not in use, turn it OFF and store it in the iCube charger so it will be sufficiently charged and ready for the next fitting session.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 34
3736The digitally-coded, inductive transmission technology used in this device is extremely reliableand experiences virtually no interference from other devices. It should be noted, however, that whenoperating the device near a computer terminal or other strong electromagnetic fields, it may be necessary to be at least 60 centimeters (24“) away to ensure proper operation.If the hearing instrument do not respond to the device because of an unusual field disturbance,move away from the disturbing field.Use only original Phonak accessories.Opening iCube might damage it. If problems occurwhich cannot be resolved by following the remedyguidelines in the troubleshooting section of thisuser guide, contact your local Phonak representative.iCube may only be repaired by an authorized servicecenter.Important informationDo not make any changes or modifications to thisdevice.Do not unplug the neckloop when iCube is savingdata to the hearing instruments. Keep the neckloopclosed when iCube is not in use or stored on theiCube charger.If you use several iCubes in the same building, beaware that their inductive field can disturb one another if within a range of 2 meters (6 feet). Thismay even occur when used in different rooms.Do not use iCube while charging.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 36
3938TroubleshootingSituationiCube is no longer recognized by the computer to which it was previously paired. iCube turns OFF. iCube is unresponsive and all three indicatorsare lit solid.A second or differentiCube cannot be connectedto my computer.RemedyFind the Bluetooth settings on your computer and turn Bluetooth functionality ON. Move iCube closer to your computer. Charge iCube.Unplug the USB cable and press the reset button. If the problem persists, delete Bluetooth pairings andpress the reset button again. If the problem still persists, contact your local Phonak representative.Start the “Pairing Wizard for iCube” which will provideyou with the option of removing the existing device. To delete the Bluetooth pairing from your iCube, pressand hold the Bluetooth pairing button for about 10seconds until the Bluetooth indicator is lit solid blue.Most probable causeThe Bluetooth functionality of yourcomputer may be disabled. iCube is out of range.The battery is empty.This may indicatea software problem.Only one iCube can be paired with your computer.Important informationGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 38
4140Phonak offers you a comprehensive global warrantywhich becomes effective on the date of purchase. Thiswarranty covers any repairs due to defects in materialand/or workmanship. The warranty does not coverdamage from improper handling or care, exposure tochemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the Phonak warranty null andvoid. This warranty applies to the Phonak productslisted below:Serial number:Date of purchase:Service and WarrantyPhonak AG, Laubisrütistrasse 28, CH-8712 Stäfa,Switzerland declares under its sole responsibility that the iCube is in conformity with the followingstandards or other standardizing documents:Radio: EN 300-330 EN 300 328EMC: EN 60601-1-2Safety: EN/IEC 60601-1Implementing the provisions of the MDD 93/42/EEC(Medical Device Directive), R&TTE Directive 1999/5/EC(Radio and Telecommunications Terminal Equipment),EMC Directive 2004/108/EC (ElectromagneticCompatibility) and LVD 2006/95/EC (Low VoltageDirective).Declaration of conformityGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 40
4342Spain Phonak Ibérica S.A., 03008 AlicanteSweden Phonak AB, 117 43 StockholmSwitzerland Phonak AG, Phonak Schweiz, 8712 StäfaUnited Kingdom Phonak UK LimitedWarrington, Cheshire WA1 1PPUSA Phonak LLC, Warrenville, IL 60555-3927Independent general A complete list of Phonak distributors distributors: is available at Phonak's Internet site: www.phonak.com. Please visit us or ask your hearing care professional for information.Manufacturer: Phonak AG, Laubisrütistrasse 28CH-8712 Stäfa, SwitzerlandGroup companies: (detailed information on www.phonak.com)Australia Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153Austria Hansaton Akustische Geräte GmbH5020 SalzburgBelgium Ets Lapperre B.H.A.C. NVB-1702 Groot-BijgaardenPhonak Belgium NV, B-1700 DilbeekBrazil CAS Produtos MédicosSão Paulo – SP 04363-100Canada Phonak Canada LimitedMississauga, Ontario L5W OB3China Phonak (Shanghai) Co. Ltd., Shanghai City 200233Denmark Phonak Danmark A/S, Nitivej 102000 FrederiksbergFrance Phonak France SA, 69500 BronGermany Phonak GmbH, 70736 Fellbach-Oeffingen EC RepresentativeItaly Phonak Italia S.r.l., 20159 MilanoJapan Phonak Japan Co., Ltd., Tokyo 101-0044Jordan Phonak Middle East, 11181 AmmanMexico Phonak Mexicana, S.A. de C.V. 03920México, D.F.MEXICONetherlands Phonak B.V., 3439 ME NieuwegeinNew Zealand Phonak New Zealand Ltd., TakapunaAuckland 9Norway Phonak AS, 0105 OsloPoland Phonak Polska Sp. z o.o., 00-567 WarszawaRussian Federation Phonak CIS Ltd., Moscow, 115114Phonak distributors worldwideGA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 42
4544The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and theR&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives. The alert sign means that potential restrictions on its use are applicable in one or more EU Member States.This symbol indicates this product complies with requirements for a B type applied part according to EN 60601-1.This symbol indicates that it is important that the userrefers to associated warnings given in this user guide. The symbol with the crossed out disposal bin indicatesthat this product shall not be treated as householdwaste. Please hand over your old or unused product tothe applicable collection point for the recycling of electrical and electronic equipment or bring your oldproduct to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly, you will help prevent potentialnegative effects on the environment and human health.Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended,unless otherwise stated in this user guide.Transportation Temperature should not exceed limits of –20°/60°and storage Celsius at a relative air humidity of 65% for extendedconditions periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to this device.Australia & New ZealandBrazilChinaJapanSouth KoreaXXXX !0682 !GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 44
4746Notice 3This equipment has been tested and found to complywith the limits for a Class B digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed andused in accordance with the instructions, may causeharmful interference to radio communications. However,there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determinedby turning the equipment off and on, the user is encouraged to try to correct the interference by one ormore of the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and receiver• Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected• Consult the dealer or an experienced radio/TV technician for helpNoticesNotice 1This instrument is certified under:FCC ID: KWC-ICUBE1 IC: 2262A-ICUBE1 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation issubject to the following two conditions:1) this device may not cause harmful interference, and 2) this device must accept any interference received,including interference that may cause undesiredoperation.Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment.Notice 2This Class B digital apparatus complies with CanadianICES-003.GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 46

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