Sonova USA ICUBE1 Wireless Fitting Device User Manual
Phonak Inc Wireless Fitting Device
User Manual
GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 1 iCube ™ www.phonak.com 029-0693-02/V1.00/2008-01/A+W Printed in Switzerland © Phonak AG All rights reserved User Guide 0682 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 2 Contents Welcome Description iCube accessories 10 11 12 12 12 13 13 19 20 21 Using iCube Wearing iCube Detecting and programming hearing instruments 22 22 Getting started Installing and using the iCube charger Charging the battery Operating time Battery status Turning iCube ON/OFF Turning iCube ON Turning iCube OFF Connecting iCube to your computer Connecting via Bluetooth Deleting Bluetooth pairing Connecting via USB cable iPFG System Configuration options Programming hearing instruments without clients 25 Reset button 26 Indicators Battery indicator Fitting status indicator Software indicators 28 28 30 32 Important information Maintenance and care Safety notice and other important information Troubleshooting 34 34 Declaration of conformity 40 Service and warranty 41 Phonak distributors worldwide 42 35 38 23 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 4 Welcome Congratulations on choosing iCube from Phonak, the first manufacturer to offer you CableFree Fitting. iCube enables the wireless transfer of fitting data from your PC directly to your client’s hearing instruments. Based on Bluetooth technology the fitting process is fast, smooth and stable, and most importantly, cable-free. Please read this manual carefully to benefit from all the features of your iCube. For further information, please visit the Phonak website www.phonak.com. Phonak – life is on For your safety, carefully read the chapter “Important information” on pages 34 -39. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Description Seite 6 iCube accessories 햲 햳햴햵 햶 햷 • • • • USB cable, 3 m (10 ft.) iCube charger USB Bluetooth adaptor USB hub Contents may vary depending on country. iCube 햸 햲 햳 햴 햵 햶 햷 햸 햹 햺 햻 햽 햹 햺 햻 햽 Neckloop Right side fitting indicator Battery indicator Bluetooth / left side fitting indicator Not supported ON/OFF button Bluetooth pairing button Reset button (covered) Detachable cover Audio & FM connection (not supported, do not use!) Mini USB charging and programming connection GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 8 Getting started Installing and using the iCube charger Charging the battery Install the iCube charger by plugging the power supply into a power outlet and docking iCube into the iCube charger as shown below. Your iCube has an internal, rechargeable battery. As soon as you place your iCube on the iCube charger, the battery starts charging. For safety reasons, recharge the battery only with chargers supplied by Phonak. iCube During the charging process, the battery indicator is lit solid. Once the battery is fully charged, the battery indicator will start flashing slowly. Normally, charging an empty battery takes about 90 minutes. It is safe to leave the charger connected overnight — the battery cannot be overcharged. When charging your iCube for the first time, leave it to charge for at least three hours (even if the battery indicator starts flashing earlier). It is recommended that you use the iCube charger to store and charge iCube whenever it is not in use. This way it will be sufficiently charged and ready for the next fitting session. A new battery’s full performance is achieved only after two or three complete charge and discharge cycles. GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 10 Getting started Your iCube battery can be charged hundreds of times. If the operating time of your iCube reduces substantially, please contact your local Phonak representative. Battery status While turned ON, your iCube indicates the battery status on the battery indicator LED as follows: Operating time Battery consumption and the operating time of the iCube greatly depend on the usage of the device. Heavy use will reduce the operating time of your iCube between battery recharges. • Yellow, slow flash • Yellow, fast flash Fully charged, your iCube will operate for up to four hours in normal use. 10 컄 Battery level is high. 컄 Battery level is low. Once the fast flashing starts, your iCube will still operate for about an hour, but you should recharge the battery as soon as possible. Low battery status is also indicated in iPFG in the “CableFree Fitting Status” dialog. 11 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 12 Getting started Turning iCube ON/OFF Connecting iCube to your computer Turning iCube ON To turn ON your iCube, press and hold the ON/OFF button for about a second until you see the battery indicator turn ON. Once your iCube is fully operational, the battery indicator will flash slowly. iCube was designed to bring you the benefits of CableFree Fitting via Bluetooth connection. However, there are locations where Bluetooth connections are not allowed, so iCube can alternatively be used with a USB connection. In either case, before you can start using your iCube it needs to be connected with your computer. 햲 햳 Before you continue, make sure the iCube battery charge is high. Connecting via Bluetooth Connecting your iCube via Bluetooth is done in three steps: Turning iCube OFF To turn OFF your iCube, press and hold the ON/OFF button for about two seconds until you see the battery indicator turn ON. Release the ON/OFF button. Once you release the ON/OFF button, the battery indicator will go dark and your iCube is OFF. 12 1. Prepare the Bluetooth connection on your computer To use iCube wireless via Bluetooth make sure that you have Bluetooth activated. If your computer is equipped with Bluetooth built in, find the Bluetooth settings and activate it. For specific instructions please refer to the documentation of the computer and operating system you are using. 13 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 14 Getting started If you are using NoahLink and you have already installed the corresponding external Bluetooth adaptor, you can use that same adaptor for iCube. If your computer is neither equipped with Bluetooth built in nor with a NoahLink compatible Bluetooth adaptor, use the Bluetooth adaptor accessory provided by Phonak. Refer to the “quick start guide” document available with the adaptor's Software CD and follow the instructions. iCube works within a Bluetooth operating range of up to 10 meters (33 ft.) of the fitting computer. 2. Start the Connection Wizard for iCube With Bluetooth functionality turned ON, you can now initiate the connecting process via the iPFG fitting application. In iPFG, press the iCube status button which is located at the right-hand side of the iPFG screen. 14 If no iCube has been previously connected, pressing the iCube status button will start the “Connection Wizard for iCube”. (Later, pressing the iCube status button will guide you directly to the “CableFree Fitting Status” screen as described on page 18). 15 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 16 Getting started 3. Pairing iCube with your computer Select “Use iCube via Bluetooth” and the pairing wizard will guide you through the process of pairing iCube with your computer. Pairing is necessary to control which Bluetooth devices are permitted to communicate with each other. It needs to be completed only once, before first use. 16 To initiate the pairing process on iCube, set the device into pairing mode by pressing and holding the Bluetooth pairing button for 2 seconds until the Bluetooth indicator is blue and flashing fast. iCube is now in pairing mode for two minutes or until pairing is completed. 17 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 18 Getting started Follow the instructions to complete pairing and finish the connection process for iCube. Upon successful completion, the “CableFree Fitting Status” will inform you about the status of iCube: 18 Deleting Bluetooth pairing Please note that only one iCube can be paired with your computer. If you wish to connect a different iCube to your computer, select “Configuration”, “System Settings”, "Communication" from the menu bar of the fitting application. This will provide you with the option of removing the existing device. If you wish to delete the Bluetooth pairing from your iCube, press and hold the Bluetooth pairing button for about 10 seconds until the Bluetooth indicator is lit solid blue. 19 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 20 Getting started Connecting via USB cable If you wish to connect your iCube via USB cable instead of Bluetooth, start the “Connection Wizard for iCube” in the iPFG fitting application as described on page 14 and choose to use iCube via USB cable. When prompted by the wizard, connect the Mini USB plug of the enclosed USB cable as indicated below. Attach the other end of the cable to a USB socket of your computer. When connecting iCube for the first time via USB, your computer will start searching for the associated driver software. Depending on the operating system, you may be presented with an installation wizard: "Found New Hardware Wizard". If so, let your computer automatically install the necessary driver software. The driver software has already been installed during the iPFG installation and should be identified by the wizard. It is not necessary to insert the iPFG installation CD. After successful installation of the USB driver, continue with the "Connection Wizard for iCube" and follow the instructions. No pairing is required for the USB cable connection. Upon successful completion of the connecting process, the “CableFree Fitting Status” will inform you about the status of iCube. Use the optional USB hub accessory if there is no free USB socket on your computer. 20 iPFG System Configuration options The “Pairing Wizard for iCube” can also be accessed via the “Configuration”, “System Settings”, "Communication" menu bar of the fitting application. In the same menu you can also select or deselect iCube. Additionally, you can initiate here the Bluetooth pairing process as described earlier. 21 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 22 Using iCube Before using iCube to fit a client with hearing instruments, make sure the battery is sufficiently charged. Remove iCube from the iCube charger and turn it ON. Wearing iCube Open the neckloop by unplugging the jack, and place iCube around your client’s neck as shown below. Detecting and programming hearing instruments In wireless fitting, where there are no left and right fitting cables, the assignment of left/right is done via the fitting application. Click the “Detect” button which is located on the toolbar and in the “Instrument Selection” screen to identify the hearing instruments. Follow the iPFG instructions to assign (or reassign) each hearing instrument to the desired side (left or right). (Re)connecting the neckloop will activate the built-in antenna and enable iCube to operate correctly. 22 23 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 24 Using iCube Continue by selecting to use either the settings from the hearing instruments ("HI") or from iPFG. Now the hearing instruments and iCube are ready for fitting. Programming hearing instruments without clients When programming hearing instruments without having your clients wear them, make sure they are in range of iCube. Place both hearing instruments and iCube as shown in the following picture. At the end of the fitting, during the programming of hearing instruments, the right side and the left side fitting indicator flash fast red, and blue, respectively. iCube 24 25 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 26 Reset button If, for some reason, iCube becomes unresponsive, remove the cover by sliding it upwards. Then press the reset button as shown in the picture. The Bluetooth pairing will not be lost. If all three indicators on your iCube are lit solid, this may indicate a software problem. Refer to Troubleshooting section. 26 27 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 28 Indicators Battery indicator Yellow Slow flash Battery full Yellow Fast flash Battery empty Yellow Lit solid Battery charging 28 29 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 30 Indicators Fitting status 30 Red Right fitting status indicator flashing fast. iCube is programming the right hearing instrument. Blue Left fitting status indicator flashing fast. iCube is programming the left hearing instrument. 31 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 32 Indicators Software indicators iCube is built such that it can be upgraded whenever new functionalities are available. Follow the instructions provided together with the new software version. 32 Red / yellow / blue All three indicators flash fast. iCube is being upgraded. Red / yellow / blue All three indicators lit solid. This may indicate a software problem. Refer to Troubleshooting section. 33 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 34 Important information Maintenance and care Clean iCube using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Protect iCube from excessive moisture and heat. Protect it from excessive shock and vibration. When iCube is not in use, turn it OFF and store it in the iCube charger so it will be sufficiently charged and ready for the next fitting session. Safety notice and other important information Keep this device out of reach of children under 3 years. Persons using medical devices such as pacemakers are not permitted to use this device. X-ray radiation (e.g. CT scans, MRI scans) may adversely affect the correct functioning of this device. We recommend that you keep iCube outside the X-ray radiation procedure rooms. High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. 34 35 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 36 Important information The digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the device near a computer terminal or other strong electromagnetic fields, it may be necessary to be at least 60 centimeters (24“) away to ensure proper operation. Do not make any changes or modifications to this device. Do not unplug the neckloop when iCube is saving data to the hearing instruments. Keep the neckloop closed when iCube is not in use or stored on the iCube charger. If the hearing instrument do not respond to the device because of an unusual field disturbance, move away from the disturbing field. If you use several iCubes in the same building, be aware that their inductive field can disturb one another if within a range of 2 meters (6 feet). This may even occur when used in different rooms. Use only original Phonak accessories. Do not use iCube while charging. Opening iCube might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, contact your local Phonak representative. iCube may only be repaired by an authorized service center. 36 37 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 38 Important information Troubleshooting 38 Situation Most probable cause Remedy iCube is no longer recognized by the computer to which it was previously paired. The Bluetooth functionality of your computer may be disabled. Find the Bluetooth settings on your computer and turn Bluetooth functionality ON. iCube is out of range. Move iCube closer to your computer. iCube turns OFF. The battery is empty. Charge iCube. iCube is unresponsive and all three indicators are lit solid. This may indicate a software problem. Unplug the USB cable and press the reset button. A second or different iCube cannot be connected to my computer. Only one iCube can be paired with your computer. If the problem persists, delete Bluetooth pairings and press the reset button again. If the problem still persists, contact your local Phonak representative. Start the “Pairing Wizard for iCube” which will provide you with the option of removing the existing device. To delete the Bluetooth pairing from your iCube, press and hold the Bluetooth pairing button for about 10 seconds until the Bluetooth indicator is lit solid blue. 39 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 40 Declaration of conformity Service and Warranty Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland declares under its sole responsibility that the iCube is in conformity with the following standards or other standardizing documents: Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase. This warranty covers any repairs due to defects in material and/or workmanship. The warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the Phonak warranty null and void. This warranty applies to the Phonak products listed below: Radio: EMC: Safety: EN 300-330 EN 300 328 EN 60601-1-2 EN/IEC 60601-1 Implementing the provisions of the MDD 93/42/EEC (Medical Device Directive), R&TTE Directive 1999/5/EC (Radio and Telecommunications Terminal Equipment), EMC Directive 2004/108/EC (Electromagnetic Compatibility) and LVD 2006/95/EC (Low Voltage Directive). Serial number: Date of purchase: 40 41 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 42 Phonak distributors worldwide Group companies: Australia Austria Belgium Brazil Canada China Denmark France Germany Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland Russian Federation 42 (detailed information on www.phonak.com) Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153 Hansaton Akustische Geräte GmbH 5020 Salzburg Ets Lapperre B.H.A.C. NV B-1702 Groot-Bijgaarden Phonak Belgium NV, B-1700 Dilbeek CAS Produtos Médicos São Paulo – SP 04363-100 Phonak Canada Limited Mississauga, Ontario L5W OB3 Phonak (Shanghai) Co. Ltd., Shanghai City 200233 Phonak Danmark A/S, Nitivej 10 2000 Frederiksberg Phonak France SA, 69500 Bron Phonak GmbH, 70736 Fellbach-Oeffingen EC Representative Phonak Italia S.r.l., 20159 Milano Phonak Japan Co., Ltd., Tokyo 101-0044 Phonak Middle East, 11181 Amman Phonak Mexicana, S.A. de C.V. 03920 México, D.F.MEXICO Phonak B.V., 3439 ME Nieuwegein Phonak New Zealand Ltd., Takapuna Auckland 9 Phonak AS, 0105 Oslo Phonak Polska Sp. z o.o., 00-567 Warszawa Phonak CIS Ltd., Moscow, 115114 Spain Sweden Switzerland United Kingdom USA Independent general distributors: Manufacturer: Phonak Ibérica S.A., 03008 Alicante Phonak AB, 117 43 Stockholm Phonak AG, Phonak Schweiz, 8712 Stäfa Phonak UK Limited Warrington, Cheshire WA1 1PP Phonak LLC, Warrenville, IL 60555-3927 A complete list of Phonak distributors is available at Phonak's Internet site: www.phonak.com. Please visit us or ask your hearing care professional for information. Phonak AG, Laubisrütistrasse 28 CH-8712 Stäfa, Switzerland 43 GA_iCube_GB._AK1_9.10.07.qxp XXXX 24.1.2008 14:27 Uhr The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives. The alert sign means that potential restrictions on its use are applicable in one or more EU Member States. This symbol indicates this product complies with requirements for a B type applied part according to EN 60601-1. This symbol indicates that it is important that the user refers to associated warnings given in this user guide. Seite 44 Operating conditions This product has been designed for trouble-free operation without restrictions when used as intended, unless otherwise stated in this user guide. Transportation Temperature should not exceed limits of –20°/60° and storage Celsius at a relative air humidity of 65% for extended conditions periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to this device. Australia & New Zealand Brazil China The symbol with the crossed out disposal bin indicates that this product shall not be treated as household waste. Please hand over your old or unused product to the applicable collection point for the recycling of electrical and electronic equipment or bring your old product to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly, you will help prevent potential negative effects on the environment and human health. Japan South Korea 0682 44 45 GA_iCube_GB._AK1_9.10.07.qxp 24.1.2008 14:27 Uhr Seite 46 Notices Notice 1 This instrument is certified under: FCC ID: KWC-ICUBE1 IC: 2262A-ICUBE1 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian ICES-003. 46 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help 47
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