Sony Group NWZX2 Digital Media Player User Manual Help Guide Top

Sony Corporation Digital Media Player Help Guide Top

Contents

User Manual

Digital Media PlayerNW-ZX2Use this manual when you have troubles or when you need to know how to use your WALKMAN®.This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations, seethe full version by clicking the banner below. An Internet connection is required to see the full version.“Help Guide” (Full)For complete information on this Walkman, see the online “Help Guide” (Full).Getting StartedBasic OperationsTransferring ContentBluetoothNFCWi-Fi (Wireless LAN)AnnouncementSpecificationsTroubleshootingHelp GuideHow to UseTroubleshooting
Q&AHow to UseTroubleshootingen-11(1)Copyright 2015 Sony CorporationList of Topics
Digital Media PlayerNW-ZX2Getting StartedCustomer Registration WebsiteBefore UseParts and ControlsPower/ChargingFlow of Initial Settingsen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Basic OperationsHow to Use the ButtonsHow to Use the Touch ScreenmicroSD CardHome ScreenConnecting Your Walkman to Your ComputerInitializing/Updatingen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Transferring ContentInstalling Media GoInstalling Content TransferImporting Content to the SoftwareTransferring Content to Your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2BluetoothConnecting with Bluetooth Audio DevicesMaking a Bluetooth Connection from the [Settings] Menuen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2NFCConnecting with One Touch (NFC)en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Wi-Fi (Wireless LAN)What Is Wi-Fi Communications?Connecting to a Wi-Fi Networken-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2AnnouncementPrecautionsCustomer Support Websiteen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2SpecificationsSpecificationsen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2TroubleshootingWhat Can I Do to Solve a Problem?en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Q&AOperationSoundPowerConnection to a ComputerBluetoothWi-FimicroSD Carden-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2How to UseGetting StartedCustomer Registration WebsiteCustomer registration websiteBefore UseBefore first useParts and ControlsParts and controlsPower/ChargingTurning the power onTurning the power offTurning the screen on and offCharging the batteryFlow of Initial SettingsFlow of initial settingsBasic OperationsHow to Use the ButtonsUsing “Play/Pause,” “Next” and “Previous” buttonsUsing the volume “+” and “-” buttonsVolume operation (Only for countries/areas complying with European Directives)How to Use the Touch ScreenHow to use the touch screenNotes on the touch screenmicroSD CardInserting a microSD cardRemoving a microSD cardSelecting the storage to useFormatting a microSD cardNotes on microSD cardsHome ScreenHome screenHelp GuideList of Topics
Basic operation keysSwitching Home screensDisplaying the notification panel and shortcuts from the status barConnecting Your Walkman to Your ComputerConnecting to a computerNotes on connecting your Walkman to a computerInitializing/UpdatingResetting your WalkmanFormatting the storage of your WalkmanUpdating your WalkmanTransferring ContentInstalling Media GoInstalling Media GoInstalling Content TransferInstalling Content TransferImporting Content to the SoftwareImporting and transferring content from media using Media GoTransferring Content to Your WalkmanTransferring content using Media GoTransferring iTunes content using Media GoTransferring content using Content TransferTransferring content using ExplorerTransferring content using the FinderBluetoothConnecting with Bluetooth Audio DevicesMaking a Bluetooth connection using the NFC functionMaking a Bluetooth Connection from the [Settings] MenuTurning the Bluetooth function on/offPairing a Bluetooth audio deviceConnecting to a Bluetooth audio deviceNFCConnecting with One Touch (NFC)Making a Bluetooth connection using the NFC functionWi-Fi (Wireless LAN)What Is Wi-Fi Communications?What is Wi-Fi?Connecting to a Wi-Fi Network
Turning Wi-Fi on/offConnecting to a Wi-Fi networkConnecting to a Wi-Fi network from the settings screenConnecting to a Wi-Fi network using the WPS buttonChecking the Wi-Fi network statusAnnouncementPrecautionsNotes on handling your WalkmanNotes on headphonesNotes on the softwareMaintenance of your WalkmanCustomer Support WebsiteCustomer support websiteSpecificationsSpecificationsSpecificationsBattery lifeMaximum recordable number of songs and time (Approx.)Maximum recordable time of videos (Approx.)Supported formatsSystem requirementsContentsen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2TroubleshootingTroubleshootingWhat Can I Do to Solve a Problem?What can I do to solve a problem?Customer support websiteQ&AOperationYour Walkman does not operate or the power does not turn on.You want your Walkman screen to stay on longer before it turns off automatically.A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.An alarm (beep) is heard and the message [Check the volume level] is displayed.SoundThere is no sound.Volume cannot be turned up, or the volume remains low when the playback volume is turned up.PowerThe rechargeable battery needs to be replaced.The battery life is short.Connection to a ComputerThe computer does not recognize your Walkman.The computer does not recognize a microSD card inserted in your Walkman.You cannot install software to your computer.Content such as music cannot be transferred from the computer to your Walkman.BluetoothPairing cannot be done.You cannot connect via the Bluetooth function.Wi-FiYou cannot connect to a Wi-Fi network.microSD CardYour Walkman does not recognize a microSD card that is inserted.The computer does not recognize a microSD card inserted in your Walkman.Music content cannot be transferred using Media Go.Help GuideList of Topics
Videos cannot be transferred using the “Take along” transfer function.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Customer Registration WebsiteCustomer registration websiteView information on websites where you can register your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Before UseBefore first useBe sure to read this manual before you use your Walkman for the first time.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Parts and ControlsParts and controlsThis section introduces the functions of buttons, jacks, and other parts of your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Power/ChargingTurning the power onTurn the power on to start your Walkman.Turning the power offTurn the power off if you do not intend to use your Walkman for a long period of time.Turning the screen on and offYou can turn the screen off when not using your Walkman in order to prevent the touch screen from being operatedaccidentally.Charging the batteryCharge your Walkman by connecting it to a computer.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Flow of Initial SettingsFlow of initial settingsThe first time you turn your Walkman power on, a screen for the initial settings is displayed. Follow the instructions onthe screen to set each of the settings.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2How to Use the ButtonsUsing “Play/Pause,” “Next” and “Previous” buttonsYou can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons on the side ofyour Walkman.Using the volume “+” and “-” buttonsUse the volume “+” and “-” buttons to adjust the master volume.Volume operation (Only for countries/areas complying with European Directives)An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume upto a level that is harmful for your ears for the first time. You can cancel the alarm and warning by tapping the [OK]button on the alert dialog.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2How to Use the Touch ScreenHow to use the touch screenThe display of your Walkman is a touch screen, and you operate the Walkman by directly touching the screen withyour fingers. This section explains basic touch screen operations.Notes on the touch screenThis section contains various notes about the touch screen.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2microSD CardInserting a microSD cardThis section explains how to insert a microSD card (not supplied) into your Walkman.Removing a microSD cardThis section explains how to remove a microSD card (not supplied) from your Walkman.Selecting the storage to useSelect the storage to use from [System storage] or [SD card].Formatting a microSD cardFormat a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its defaultstatus.Notes on microSD cardsThis section contains notes on microSD cards.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Home ScreenHome screenApplication widgets, shortcuts, folders and more are displayed on the Home screen. There are several Home screens,and the screen can be switched by flicking right or left.Basic operation keysThis section explains the basic operation keys at the bottom of your Walkman screen.Switching Home screensThere are several Home screens. You can switch Home screens by flicking right or left.Displaying the notification panel and shortcuts from the status barYou can check the details on notifications in the notification panel, and start the relevant applications directly bytapping a notification.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting Your Walkman to Your ComputerConnecting to a computerConnect your Walkman to a computer via USB to charge the Walkman or transfer data.Notes on connecting your Walkman to a computerThis section contains notes on connecting your Walkman to a computer.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Initializing/UpdatingResetting your WalkmanReset your Walkman if operations become unstable.Formatting the storage of your WalkmanAll of the data is deleted, and your Walkman is reset to the factory defaults.Updating your WalkmanUpdating your Walkman to the latest system software allows you to add new functions to the Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Installing Media GoInstalling Media GoConnect your Walkman to your Windows computer and install Media Go.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Installing Content TransferInstalling Content TransferConnect your Walkman to your Mac computer and install Content Transfer.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Importing Content to the SoftwareImporting and transferring content from media using Media GoThis section explains how to import and transfer music from CDs using Media Go.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Transferring Content to Your WalkmanTransferring content using Media GoUse Media Go to transfer content or playlists that are also managed on your computer to your Walkman.Transferring iTunes content using Media GoUse Media Go to transfer content or playlists on your computer or managed with iTunes to your Walkman.Transferring content using Content TransferUse Content Transfer to transfer content or playlists on your Mac computer or managed with iTunes to your Walkman.Transferring content using ExplorerUse drag-and-drop in Windows Explorer to directly transfer content to your Walkman.Transferring content using the FinderUse drag-and-drop in the Finder to directly transfer content to your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting with Bluetooth Audio DevicesMaking a Bluetooth connection using the NFC functionYou can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman tothe device.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Making a Bluetooth Connection from the [Settings] MenuTurning the Bluetooth function on/offWhen you want to connect a Bluetooth audio device to your Walkman, you first need to turn the Bluetooth function on.The connection method may differ depending on the device.Pairing a Bluetooth audio deviceYou need to "pair" your Walkman with a new Bluetooth audio device in order to connect to the device. Once thedevices are paired, you can easily connect the Walkman with the Bluetooth audio device from the next time onwardsusing a simple operation.Connecting to a Bluetooth audio deviceWhen the Bluetooth function is on, your Walkman can connect to a paired Bluetooth audio device.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting with One Touch (NFC)Making a Bluetooth connection using the NFC functionYou can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman tothe device.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2What Is Wi-Fi Communications?What is Wi-Fi?You can use Wi-Fi communication to connect wireless LAN devices, use a public wireless LAN service to enjoy usingyour Walkman on the Internet, and communicate with other devices.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting to a Wi-Fi NetworkTurning Wi-Fi on/offTurn the Wi-Fi function on to enjoy using the Internet on your Walkman.Connecting to a Wi-Fi networkTo connect to a Wi-Fi network, you need to have a wireless LAN (Wi-Fi) environment that can connect to the Internet.If your router supports “WPS,” you can connect to a Wi-Fi network with simple operations.Connecting to a Wi-Fi network from the settings screenIf your Wi-Fi router does not support WPS, select the Wi-Fi network that you can use from the list.Connecting to a Wi-Fi network using the WPS buttonIf your Wi-Fi router supports WPS (Wi-Fi Protected Setup), make a Wi-Fi connection easily by simply pressing thebutton.Checking the Wi-Fi network statusYou can check the status of the Wi-Fi network using the icon displayed in the status bar.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2PrecautionsNotes on handling your WalkmanImportant information for using your Walkman is explained.Notes on headphonesImportant notes for the headphones are explained.Notes on the softwareImportant notes for the software are explained.Maintenance of your WalkmanImportant notes for cleaning your Walkman are explained.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Customer Support WebsiteCustomer support websiteVisit the customer support website if you have any questions or issues with your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2SpecificationsSpecificationsDetails on the Walkman specifications (size, weight, and memory size, etc.) are shown.Battery lifeThe estimated battery usage hours based on typical usage conditions and settings are explained.Maximum recordable number of songs and time (Approx.)The maximum recordable number of songs and time are explained.Maximum recordable time of videos (Approx.)The maximum recordable time of videos is explained.Supported formatsThe file formats that are supported by your Walkman are explained.System requirementsDetails on the system requirements needed to use your Walkman (the operating system version and memory size, etc.)are shown.ContentsA list of accessories and manuals supplied with your Walkman is shown.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2What Can I Do to Solve a Problem?What can I do to solve a problem?This section contains solutions for when your Walkman does not function as expected or if a problem occurs duringoperation.Customer support websiteVisit the customer support website if you have any questions or issues with your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2OperationYour Walkman does not operate or the power does not turn on.You want your Walkman screen to stay on longer before it turns off automatically.A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washingmachine.An alarm (beep) is heard and the message [Check the volume level] is displayed.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2SoundThere is no sound.Volume cannot be turned up, or the volume remains low when the playback volume is turned up.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2PowerThe rechargeable battery needs to be replaced.The battery life is short.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Connection to a ComputerThe computer does not recognize your Walkman.The computer does not recognize a microSD card inserted in your Walkman.You cannot install software to your computer.Content such as music cannot be transferred from the computer to your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2BluetoothPairing cannot be done.You cannot connect via the Bluetooth function.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Wi-FiYou cannot connect to a Wi-Fi network.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2microSD CardYour Walkman does not recognize a microSD card that is inserted.The computer does not recognize a microSD card inserted in your Walkman.Music content cannot be transferred using Media Go.Videos cannot be transferred using the “Take along” transfer function.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Customer registration websiteWe recommend that you register your Walkman so we can provide better customer support. Visit one of thefollowing websites to register the Walkman.For customers in the USA:http://www.sony.com/walkmanreg/For customers in Canada:Englishhttp://www.Sony.ca/RegistrationFrenchhttp://www.Sony.ca/EnregistrementFor customers in Latin America:http://www.sony-latin.com/registrationFor customers in Europe:http://walkman.sony-europe.com/usb-registrationFor customers in Asia/Oceania/Middle East/Africa:English/Korean/Traditional Chinesehttp://www.sony-asia.com/dmpwalkman/register/Simplified Chinesehttps://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.doen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Before first useThank you for purchasing this Walkman.This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations,see the full version of the online Help Guide by clicking the banner on the top page. An Internet connection isrequired to see the full version.The printed manuals (supplied), such as “Quick Start Guide,” also contain important information for you. Forinformation about the customer support website, see “Customer support website.”For information on laws, regulations and trademark rights, refer to “Important Information” contained in thesupplied software. To read it, install the supplied software on your computer.Google, Android and other marks are trademarks of Google Inc.The Android robot is reproduced or modified from work created and shared by Google and used according toterms described in the Creative Commons 3.0 Attribution License.All other trademarks and registered trademarks are trademarks or registered trademarks of their respectiveholders. In this manual, TM and ® marks are not specified.About model names mentioned in this “Help Guide”Depending on the country/region in which you have purchased your Walkman, some models may not beavailable.Computer system requirements when connecting your WalkmanSee “System requirements” for details on computer system requirements.Battery chargingThe battery might be low when you use your Walkman for the first time. Charge the battery before using theWalkman.About microSD cardsIn this “Help Guide,” microSD cards, microSDHC cards and microSDXC cards are called “microSD cards.”About images used in this “Help Guide”The screens and illustrations shown are for reference only and may differ from the actual product or screen.Design and specifications are subject to change without notice.Help GuideHow to Use
Related TopicSystem requirementsCustomer support websiteCharging the batteryNotes on handling your Walkmanen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Parts and controlsFunctions of buttons, jacks, and other parts on your Walkman are explained here.1. Screen (touch screen)Touch (tap) icons, items, etc., on the screen to operate your Walkman.2. Built-in microphone3. Headphone jackPush the headphone plug all the way in. If the headphones are connected improperly, the sound from theheadphones will be impaired. Sound is not emitted from the headphones connected to the headphone jackwhen a Bluetooth connection is active. End the Bluetooth connection.4. WM-PORT jackConnect the USB cable (supplied) or other accessories that support WM-PORT (not supplied).5. Access lampThe access lamp is located under the slot cover.6. microSD card slotThe microSD card slot is located under the slot cover. Open the cover before inserting a microSD card (notHelp GuideHow to Use
supplied). Insert a microSD card until it clicks into place to increase the available storage of your Walkman.7. Slot cover8. Built-in antennaWi-Fi, Bluetooth, and GPS antennas are built-in.9. (Power)/Screen lock buttonPress to turn the power on. Press and hold to turn the power off. Press to turn the screen on/off.Your Walkman will be reset if you press and hold the button for about 8 seconds.10. Volume “+” and “-” buttonsPress the volume “+” button to turn up and the volume “-” button to turn down the volume.There is a tactile dot beside the “+” button. Use it to help with button operations.11. (Next) buttonSkip to the next song, the next chapter of a video, or a scene playing 5 minutes later. If you press and holdthe button, songs or videos are fast-forwarded.12. (Play/Pause) buttonPlay back or pause songs or videos.There is a tactile dot on the button. Use it to help with button operations.13. (Previous) buttonSkip to the previous (or current) song, the previous chapter of a video, or a scene that played 5 minutesago. If you press and hold the button, songs or videos are fast-rewound.14. Strap holeThis is used to attach a strap (not supplied).15. N-markTouch a Bluetooth audio device equipped with the NFC function to this mark.Related TopicTurning the power onTurning the power offTurning the screen on and offHome screenBasic operation keysUsing the volume “+” and “-” buttonsInserting a microSD cardResetting your Walkmanen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Turning the power onTurn on the power to start your Walkman.1. Press the button ( ).When you start your Walkman, it is locked, and the lock screen will be displayed.2. Drag out of the circle.Your Walkman is then unlocked, and the Home screen will be displayed.NoteIt may take some time before the lock screen is displayed.Help GuideHow to Use
Charge the battery if your Walkman cannot be turned on.The lock screen differs depending on the screen lock type you have set on the security setting screen.Related TopicParts and controlsTurning the power offTurning the screen on and offCharging the batteryen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Turning the power offTurn off the power when not using your Walkman for an extended period of time.1. Press and hold the button ( ).2. Tap [ Power off] - [OK].The power will then turn off.Related TopicParts and controlsTurning the power onTurning the screen on and offen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Turning the screen on and offYou can turn off the screen when not using your Walkman in order to prevent the touch screen from beingoperated accidentally.1. Press the button ( ).The screen will turn off. Press the button ( ) again to turn the screen on.HintThe default setting is for the screen to be turned off automatically after no operations are performed for acertain length of time. You can set the time after which the screen is turned off.The lock screen is displayed when you turn on the screen. Touch and drag it out of the circle to unlockyour Walkman.Related TopicParts and controlsTurning the power onTurning the power offen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Charging the batteryCharge your Walkman by connecting it to a computer.1. Connect your Walkman to a running computer via USB.[Charged] is displayed on the lock screen when charging is complete.2. Disconnect your Walkman from the computer when charging is complete.Swipe the status bar of your Walkman down, and then tap [Turn off USB storage] on the notification panel.Tap [Turn off USB storage] displayed on the screen of the Walkman.HintFor information about the time to fully charge the battery, see “Specifications.”NoteWhen you charge your Walkman when it has not been used for a long period of time or when you use it forthe first time, your computer may not recognize it. The Walkman should start operating normally again aftercharging for about 10 minutes.If a large battery symbol is displayed while you are charging your Walkman, the remaining charge is still toolow for the Walkman to operate. Charge it continuously for about 10 minutes before attempting anyoperations, and then the Walkman will start automatically.Related TopicConnecting to a computerHelp GuideHow to Use
Displaying the notification panel and shortcuts from the status barSpecificationsen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Flow of initial settingsThe first time you turn your Walkman power on, a screen for the initial settings is displayed. This explanationassumes that the settings for Wi-Fi connections and Google™ accounts are skipped at first and set asnecessary later.1. Press the button ( ) to turn on your Walkman.Your Walkman may not turn on if the battery power is insufficient. Connect the Walkman to your computerwith the USB cable (supplied) and wait about 10 minutes before turning it on.2. Tap a language to view the software license agreement in that language.3. Confirm the content of the software license agreement, and then tap [Agree].Help GuideHow to Use
4. Tap [Start].The initial setup begins.5. Tap [Skip].HintThe settings for Wi-Fi connections can be set as necessary later.6. Tap [Skip anyway].
7. Tap to confirm the entire content, and then tap .8. Set the date and time, and then tap .9. Confirm the content or enter content as necessary, tap , and then tap .
10. Tap [Finish] on the completion screen.11. Confirm the content, and then tap [OK].
12. Confirm the content, and then tap [OK].13. Confirm the content, and then tap [OK].14. Confirm that the Home screen is displayed.
This completes the initial settings of your Walkman.Related TopicConnecting to a Wi-Fi networkCharging the batteryen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Using “Play/Pause,” “Next” and “Previous” buttonsYou can operate Music player, Video player, etc. using the buttons ( / / ) on the side of yourWalkman.1. Previous buttonDuring music playback, press this button to skip to the beginning of the previous (or current) song.During video playback, press this button to skip to the beginning of the previous (or current) chapter orscene (5 minutes rewind).During music or video playback, press and hold this button to fast-rewind.2. Play/Pause buttonPress this button to start playback of a song or video.During playback, press this button to pause.3. Next buttonDuring music playback, press this button to skip to the beginning of the next song.During video playback, press this button to skip to the next chapter or scene (5 minutes forward).During music or video playback, press and hold this button to fast-forward.HintYou can deactivate these buttons while the screen is turned off or the lock screen is displayed. Swipe thestatus bar down and tap - [Settings] - [ Device settings] - [Button protection].NoteThese buttons may not work depending on the application you use.Related TopicDisplaying the notification panel and shortcuts from the status barHelp GuideHow to Use
en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Using the volume “+” and “-” buttonsAdjust the master volume quickly using the buttons ( ) on your Walkman.HintIf there is no sound even if you press the buttons ( ), swipe the status bar down, tap - [Settings] - [Sound] - [Volumes], and then slide [Music, video, games, & other media] to turn up the volume.Related TopicDisplaying the notification panel and shortcuts from the status barVolume operation (Only for countries/areas complying with European Directives)en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Volume operation (Only for countries/areas complying with European Directives)An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn thevolume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning bytapping the [OK] button on the alert dialog.NoteYou can turn up the volume after canceling the alarm and warning.After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to alevel that is harmful for your ears. When this happens, the volume is turned down automatically.If the volume is set to a level that is harmful for your ears and you turn off your Walkman, the volume isturned down to a level that is safe for your ears automatically.The alarm (beep) does not sound when connected to a Bluetooth audio device.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2How to use the touch screenThe display of your Walkman is a touch screen. Make operations by directly touching the screen. The basicoperations are explained as follows.TapLightly touch an item such as an icon or menu with your finger and immediately remove your finger. Tappingtwice quickly is called “double tapping.”Press and holdKeep pressing an item such as an icon or menu.Flick (Swipe)Lightly move your finger across the touch screen.This switches screens or quickly scrolls through a page.Help GuideHow to Use
DragKeeping your finger on the touch panel, move to the desired point and release.This moves icons, etc. and scrolls the screen.Pinch in/pinch outTouch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch in).On some screens, pinching out zooms in and pinching in zooms out.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Notes on the touch screenYour Walkman uses a capacitive touch screen. Tap the screen directly with your fingertip. Do not scratch it ortap it with sharp objects such as a needle, pen, or fingernail. You cannot operate the touch screen with astylus.If you touch the touch screen with gloved fingers, it may operate incorrectly or may not operate at all.Do not operate your Walkman with objects on the touch screen.If the touch screen is touched by objects other than your fingertip, it may not react correctly.Do not put the touch screen close to other electrical devices. Electrostatic discharges can make the touchscreen malfunction.If there are water droplets on the touch screen, or if you touch it with wet fingertips, the touch screen may notreact correctly.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Inserting a microSD cardYou can store content such as music on microSD cards (not supplied) in addition to [System storage].1. Pull the microSD card slot cover ( ) all the way out.2. Swing the microSD card slot cover ( ) downwards to expose the microSD card slot ( ).3. Insert a microSD card into the microSD card slot ( ) with the gold contact pins side facing up until it clicksinto place.Your Walkman starts updating the database and playback of music or videos stops.4. Close the microSD card slot cover ( ).NoteIf the microSD card is not recognized, remove it and then insert it into your Walkman again.Do not insert any liquids, metal, flammable substances or any object other than a microSD card into themicroSD card slot ( ).When you insert a microSD card, your Walkman starts updating the database and the information on theprevious playback point is lost. Select the desired song again.If you insert a microSD card that contains a lot of content, it may take 10 or more minutes for the database tobe rebuilt on your Walkman. Rebuilding the database takes longer when the content is stored on a microSDcard than when it is stored in the system storage.When you insert a microSD card into your Walkman, all songs stored on the microSD card are displayed inthe [Recently added] list.Related TopicRemoving a microSD cardHelp GuideHow to Use
Selecting the storage to useFormatting a microSD cardNotes on microSD cardsen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Removing a microSD cardYou can remove the microSD card (not supplied) from your Walkman.1. Swipe the status bar down and tap - [Settings].2. Tap [ Storage], scroll down and then tap [Unmount SD card] - [OK].[Safe to remove SD card] is displayed on the notification panel.Your Walkman starts updating the database and playback of music or videos stops.3. Pull the microSD card slot cover ( ) all the way out.4. Swing the microSD card slot cover ( ) downwards to expose the microSD card slot ( ).5. Push the microSD card into the microSD card slot ( ). When the microSD card pops out, remove it fromthe slot ( ).6. Close the microSD card slot cover ( ).NoteCheck that the access lamp ( ) is off before you remove the microSD card.If you have added lyrics to a song stored on a microSD card using a text file, the connection between the lyricsand the song is lost when you remove the microSD card from your Walkman and is not recovered even if themicroSD card is reinserted. Insert the microSD card and add the lyrics again.Related TopicDisplaying the notification panel and shortcuts from the status barInserting a microSD cardHelp GuideHow to Use
Notes on microSD cardsen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Selecting the storage to useYou can select the storage to store content and other data on from [System storage] or [SD card].1. Swipe the status bar down and tap - [Settings].2. Tap [ Storage] - [USB storage settings] - [System storage] or [SD card].Hint[System storage] is selected at the time of purchase.You can switch the storage while your Walkman is connected to a computer. Swipe down the status bar at thetop of the screen and tap [System storage selected] or [SD card selected] to put a checkmark in [Systemstorage] or [SD card].If you switch the storage while your Walkman is connected to a computer, the USB connection is lost. Toconnect the Walkman as USB storage again, swipe down the status bar and tap [Turn on USB storage] -[Turn on USB storage]. The storage ([System storage] or [SD card]) selected in the USB storage settings isrecognized as USB storage and the USB connection is reestablished.Related TopicDisplaying the notification panel and shortcuts from the status barTransferring content using Media GoTransferring content using Content TransferTransferring content using ExplorerTransferring content using the Finderen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Formatting a microSD cardBefore using a microSD card (not supplied) in your Walkman for the first time, be sure to format the microSDcard using the Walkman by following the steps below. Formatting a microSD card will delete all data stored onthe microSD card, so be careful not to delete important data.1. Swipe the status bar down and tap - [Settings].2. Tap [ Storage], scroll down and then tap [Erase SD card] - [Erase data] - [Erase everything].All data stored on the microSD card is deleted.NoteBe sure to format the microSD card using your Walkman when you use it on the Walkman for the first time.Related TopicDisplaying the notification panel and shortcuts from the status baren-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Notes on microSD cardsUse a microSD card (not supplied) that has been formatted using your Walkman. Operations of microSDcards formatted with computers or other devices are not guaranteed.If you format a microSD card containing data, the data will be deleted. Be careful not to delete important data.Do not leave a microSD card within the reach of small children. They might accidentally swallow it.Do not remove the microSD card without unmounting it. Doing so may cause a malfunction in your Walkman.We do not guarantee the operation of all types of compatible microSD cards with your Walkman.Data may be corrupted in the following cases:When a microSD card is removed or your Walkman is turned off during a read or write operation.When a microSD card is used in locations subject to static electricity or electrical noise.We assume no responsibility for any loss or damage of stored data.We recommend that you save a backup copy of important data.Do not touch the terminal of a microSD card with your hand or a metal object.Do not strike, bend or drop a microSD card.Do not disassemble or modify a microSD card.Do not expose a microSD card to water.Do not use a microSD card under the following conditions:Locations beyond the required operating conditions, including locations such as the hot interior of a car parked inthe sun and/or in the summer, outdoor areas exposed to direct sunlight, or near a heater.Humid locations or locations with corrosive substances present.When using a microSD card, make sure to check the correct insertion direction into the microSD card slot.Do not insert foreign objects into the microSD card slot.Related TopicFormatting a microSD cardInserting a microSD cardRemoving a microSD carden-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Home screenApplication widgets, shortcuts, folders, and more are displayed on the Home screen. There are several Homescreens and you can switch the screen by flicking the screen left or right.1. Status barDisplays the status of your Walkman and notifications.2. [Music player] widgetPlays back music.3. Application shortcutsStarts application individually.4. [Music player] shortcutPlays back music transferred by Media Go or drag-and-drop.5. [Sound adjustment] shortcutStarts the sound adjustment application.6. AppsDisplays all your applications and widgets.7. [Video player] shortcutStarts video player.8. [DLNA] shortcutStarts DLNA application.Related TopicHelp GuideHow to Use
Switching Home screensBasic operation keysen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Basic operation keysThe following explains the basic operation keys at the bottom of your Walkman screen.1. (Back)Returns to the previous screen.2. (Home)Returns to the Home screen.3. (Recent Apps)Displays recently used applications.Related TopicHome screenen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Switching Home screensThere are several Home screens. You can switch the Home screen by flicking the screen left or right.1. Flick the Home screen left or right.The Home screen will be switched.HintYou can check which Home screen currently is displayed by the location of displayed at the bottomof the screen.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Displaying the notification panel and shortcuts from the status barSwipe the status bar ( ) with one finger to display the notification panel ( ) on which you can check the detailsof notifications. You can also start the relevant application directly by tapping a notification on the panel.If you swipe the status bar down with two fingers, shortcuts to various settings ( ) are displayed. Tap a shortcutto open the setting screen.Help GuideHow to Use
HintTap the icon ( ) to close the notification panel.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Connecting to a computerConnect your Walkman to a computer via USB to charge the Walkman or transfer data.1. Connect your Walkman to a running computer via USB.The [USB storage in use] screen is displayed and your Walkman is connected automatically as a massstorage device.Your Walkman can then be accessed by clicking “Computer” or “This PC.”HintIf [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete the connection.If you are prompted to make a Windows operation, click “Cancel” or “×.”When you exchange data between your Walkman and a computer, select the storage to use ([System storage]or [SD card]) on the Walkman.Related TopicTransferring content using Media GoTransferring content using Content TransferCharging the batterySelecting the storage to useen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Notes on connecting your Walkman to a computerDo not disconnect your Walkman from your computer when transferring data between the Walkman and thecomputer via USB. Doing so may result in loss of the data being transferred and data on the Walkman.Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connectedto the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from thecomputer before conducting those operations.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Resetting your WalkmanTry resetting your Walkman if operations become unstable. Before resetting the Walkman, disconnect theWalkman from your computer and check that no content such as music is being played. Otherwise, the data maybe damaged.1. Press and hold the button ( ) for about 8 seconds to reset your Walkman.You can reset your Walkman even if the display of the Walkman is turned off.NoteResetting your Walkman will not delete any data or reset any settings.Related TopicFormatting the storage of your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Formatting the storage of your WalkmanDelete data such as Google account information and downloaded applications, and reset your Walkman tofactory default. If you put a checkmark in the checkbox by tapping [Erase system storage], the following data willbe erased: Music and photo data transferred to the Walkman, preinstalled content, the Help_Guide_Installer.exeor Help_Guide_Installer_for_mac file stored on [System storage] for installation on your computer. Be carefulbecause the preinstalled content and the files in the “FOR_WINDOWS” and “FOR_MAC” folders will not beoffered again. It is best to back up such data to a computer before initializing the Walkman.1. Swipe the status bar down and tap - [Settings].2. Tap [ Backup & reset] - [Factory data reset] - [Reset device].To delete music, photos, etc. transferred to [System storage], scroll down and then tap [Erase systemstorage] to put a checkmark in the checkbox before tapping [Reset device].3. Tap [Erase everything].Your Walkman restarts automatically after being initialized.Related TopicDisplaying the notification panel and shortcuts from the status barResetting your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Updating your WalkmanUpdating your Walkman to the latest version of the system software allows you to use the most recent functionsin the optimal environment.You will be notified of system updates by means such as the network.NoteIt is best to back up data before updating your Walkman.You cannot update your Walkman if you have selected [SD card] as the storage to use. Change the storagesetting to [System storage].Related TopicCustomer support websiteSelecting the storage to useen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Installing Media GoInstall Media Go to your Windows computer.1. Connect your Walkman to your Windows computer via USB.2. Make sure that [USB storage in use] is displayed on the screen.HintIf [USB connected] is displayed, tap [Turn on USB storage].3. Open the “WALKMAN” folder using the procedure below that corresponds to your computer.Windows 7 or earlier: Select “Start” – “Computer,” and open the “WALKMAN” folder.Windows 8: Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, open the“WALKMAN” folder.Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open the “WALKMAN” folder.4. Double-click “FOR_WINDOWS.”5. Double-click “MediaGo_WM(.exe)” in the folder.The setup file is extracted.Depending on the version of Windows, a “User Account Control” screen may appear. In this case, click“Yes.”Help GuideHow to Use
6. Follow the on-screen instructions to install Media Go.When you click “Finish” after installation, Media Go automatically starts.HintDuring installation, you may be prompted to install additional software components that are necessary to runMedia Go. If prompted, follow the on-screen instructions to download and install the components.When your Windows computer is connected to the Internet, the latest version of Media Go is automaticallysearched and downloaded. If a message to install the latest version of Media Go appears, click the messageand follow the on-screen instructions to install the software.If [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete the connection.NoteIf the “WALKMAN” folder is not displayed, [SD card] is selected as the storage to be displayed on thecomputer. On your Walkman, select [System storage] as the storage to use.Depending on the environment, restarting your computer may be required. Follow the on-screen instructions.Related TopicSelecting the storage to useConnecting to a computerImporting and transferring content from media using Media GoTransferring content using Media Goen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Installing Content TransferInstall Content Transfer to your Mac computer.1. Connect your Walkman to your Mac computer via USB.2. Make sure that [USB storage in use] is displayed on the screen.HintIf [USB connected] is displayed, tap [Turn on USB storage].3. Select “WALKMAN” in the sidebar of the Finder.4. Double-click the “FOR_MAC” folder.5. Double-click “ContentTransfer.pkg.”The installer starts.6. Follow the on-screen instructions to install Content Transfer. is displayed in the Dock when the installation is completed. Click to start Content Transfer.HintIf the “WALKMAN” folder is not displayed, [SD card] is selected as the storage to be displayed on thecomputer. On your Walkman, select [System storage] as the storage to use.Related TopicHelp GuideHow to Use
Selecting the storage to useConnecting to a computerTransferring content using Content Transferen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Importing and transferring content from media using Media GoUse Media Go to import and transfer content such as music on your Windows computer. This section explainshow to import and transfer music from CDs. Your computer must be connected to the Internet to obtain CDinformation such as song names and artist names automatically.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to your Windows computer via USB.3. Start Media Go.4. Insert an audio CD into the CD drive of your Windows computer.5. Confirm the music content on the audio CD.6. Transfer the music content on the audio CD to your Walkman.Drag-and-drop the cover art of the desired CD ( ) to “WALKMAN (model name)” ( ).HintFor details about how to use Media Go, refer to the help of Media Go.Songs transferred to your Walkman are imported to your computer at the same time.Recommended file formats for ripping CDs are FLAC for higher sound quality and AAC (.mp4) and MP3(.mp3) for normal sound quality.Media Go obtains the CD information from a database on the Internet. Information on some CDs may not beavailable in the database. If information on your CD is missing, you can add it manually after importing theCD. For information about adding and editing CD information, refer to the help of Media Go.Help GuideHow to Use
NoteImported content is limited to private use only. Use of content for other purposes requires the permission ofthe copyright holders.Commercial DVDs and Blu-ray discs cannot be imported into Media Go.Related TopicInstalling Media GoTransferring content using Media Goen-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Transferring content using Media GoTransfer content such as music or playlists managed with Media Go on your computer to your Walkman. Contentwith copyright protection cannot be transferred.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to a running computer via USB, and then start Media Go.3. Select the desired content ( ) on Music Library of Media Go, and drag-and-drop it to your “WALKMAN(model name)” ( ).Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder ofyour Walkman.NoteMedia Go does not support content that uses Windows Media digital rights management technology (“WM-DRM”).Related TopicSelecting the storage to useConnecting to a computerImporting and transferring content from media using Media GoHelp GuideHow to Use
en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Transferring iTunes content using Media GoMedia Go supports transfer of data from iTunes to your Walkman. Transfer content such as music or playlistsmanaged with iTunes on your computer to the Walkman. Content with copyright protection cannot be transferred.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to a running computer via USB, and then start Media Go.3. Start iTunes.4. Select the desired content from iTunes ( ), and drag-and-drop it to your “Walkman (model name)” ( ).Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder ofyour Walkman.Related TopicSelecting the storage to useConnecting to a computeren-11(1)Help GuideHow to Use
Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Transferring content using Content TransferTransfer content such as music or playlists on your Mac computer or managed with iTunes to your Walkman.Content with copyright protection cannot be transferred.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to a running computer via USB, and then start Content Transfer.3. Display the desired content on the Finder or the desired content or playlists on iTunes.4. Drag-and-drop the content or playlists you want to transfer to Content Transfer.Content is transferred to your Walkman.Related TopicSelecting the storage to useConnecting to a computeren-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Transferring content using ExplorerContent such as music can be directly transferred by drag-and-drop using Windows Explorer.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to a running computer via USB.3. Open the “WALKMAN” folder using the procedure below that corresponds to your computer.Windows 7 or earlier: Select “Start” – “Computer,” and then open the “WALKMAN” folder.Windows 8: Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, open the“WALKMAN” folder.Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open the “WALKMAN” folder.4. Open the folder to which you want to transfer content.To transfer music files or folders: “Music” folderTo transfer photo files or folders: “Picture,” “Pictures,” or “DCIM” folderTo transfer video files or folders: “Video,” “Movies” or “DCIM” folder5. Drag-and-drop the desired files or folders ( ) to the applicable folder ( ) in the “WALKMAN” folder.HintIf you have selected [SD card] as the storage to use, the volume label of the microSD card (not supplied) isshown instead of "WALKMAN" in steps 3 and 5 above.Help GuideHow to Use
NoteDo not change folder name or delete the “Music” folder.Some songs may not be played back on your Walkman due to copyright protection.Depending on the language setting of your Walkman, the information of the transferred content may not bedisplayed correctly.Related TopicSelecting the storage to useConnecting to a computeren-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Transferring content using the FinderContent such as music can be directly transferred by drag-and-drop using the Finder.1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferringcontent.2. Connect your Walkman to a running computer via USB.3. Select “WALKMAN” in the sidebar of the Finder.4. Open the folder to which you want to transfer content.To transfer music files or folders: “Music” folderTo transfer photo files or folders: “Picture,” “Pictures,” or “DCIM” folderTo transfer video files or folders: “Video,” “Movies” or “DCIM” folder5. Drag-and-drop the desired files or folders ( ) to the applicable folder ( ) in the “WALKMAN” folder.HintIf you have selected [SD card] as the storage to use, the volume label of the microSD card (not supplied) isshown instead of "WALKMAN" in steps 3 and 5 above.NoteDo not change folder name or delete the “Music” folder.Some songs may not be played back on your Walkman due to copyright protection.Do not disconnect your Walkman while the data is transferred. Otherwise, data being transferred or stored onthe Walkman may be damaged. If the Walkman is disconnected while files are being transferred, unnecessaryfiles may be left in the Walkman. In this case, transfer usable files back to the computer and format theWalkman.Help GuideHow to Use
Depending on the language setting of your Walkman, the information of the transferred content may not bedisplayed correctly.Related TopicSelecting the storage to useConnecting to a computeren-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Making a Bluetooth connection using the NFC functionSimply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on thepower of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetoothconnection.1. Swipe the status bar down, tap - [Settings] - [More] and check that [NFC] is checked.2. If the Bluetooth audio device has an NFC switch, set the NFC switch to on.3. Touch your Walkman to the Bluetooth audio device.Touch the mark of your Walkman ( ) to the mark of the Bluetooth audio device ( ). Hold together untilinstructions appear on the screen of the Walkman.4. Follow the on-screen instructions to complete the connection.HintTouch the devices together again to disconnect.Take the following measures if the connection is poor.Slowly move your Walkman over the mark of the Bluetooth audio device ( ).If your Walkman is in a case, remove the case.To turn off the NFC function, swipe the status bar down, tap - [Settings] - [More] - [NFC] and removethe check mark.Related TopicHelp GuideHow to Use
Displaying the notification panel and shortcuts from the status baren-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Turning the Bluetooth function on/offTo connect Bluetooth audio devices with your Walkman, you first have to turn on the Bluetooth function. Depending on the device, the procedure to establish connection may vary. Refer to the operating instructions ofthe Bluetooth audio device.1. Swipe the status bar down and tap - [BLUETOOTH] or [BLUETOOTH OFF].2. Tap to switch [ON]/[OFF].HintTo reduce battery consumption, turn off the Bluetooth function when not in use.NoteThe Bluetooth communications antenna ( ) is built in to your Walkman. If you cover the antenna ( ) withyour hands or other objects while using Bluetooth communications, the communication quality may beaffected.Related TopicDisplaying the notification panel and shortcuts from the status baren-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Pairing a Bluetooth audio deviceTo connect with a new Bluetooth audio device, you need to pair with it while the Bluetooth function of yourWalkman is on. You only need to do this once between the Walkman and the new Bluetooth audio device. Justturn on the device the next time.1. Put the Bluetooth audio device you want to connect with in discoverable mode.Refer to the operating instructions supplied with the Bluetooth audio device for details on procedures forputting it in discoverable mode.2. Swipe the status bar down and tap - [BLUETOOTH].Make sure the Bluetooth function is on. If not, turn on the Bluetooth function.3. Tap the device you want to pair with from the list.If the device you want to connect with is not displayed in the [AVAILABLE DEVICES] list, check that theBluetooth audio device you want to connect with is in discoverable mode and tap [SEARCH FOR DEVICES]on the screen of your Walkman. If a number is displayed on the screen of the Walkman, make sure thesame number is displayed on that device.The pairing and connection status will be displayed under the Bluetooth audio device name. With some devices, a connection is established after pairing.HintIf the Bluetooth audio device you want to connect with has an NFC function, pairing and connection can bemade with one touch.NoteA passkey (*1) input screen is displayed for some devices. Check the passkey of the other device, and inputthe passkey.(*1) “Passkey” is also called “Pass code,” “PIN code,” “PIN number,” or “Password.” For the passkey of the otherdevice, refer to the manual of that device.Related TopicDisplaying the notification panel and shortcuts from the status barConnecting to a Bluetooth audio deviceMaking a Bluetooth connection using the NFC functionHelp GuideHow to Use
en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Connecting to a Bluetooth audio deviceConnect a paired Bluetooth audio device with your Walkman while the Bluetooth function is on.1. Swipe the status bar down and tap - [BLUETOOTH].Make sure the Bluetooth function is on. If not, turn on the Bluetooth function.2. Tap the name of the device you want to connect with in the [Paired devices] list.[Connected] will be displayed under the name of the device while the device is connected. If the [Paired devices] list is not displayed, or the device you want to connect with is not displayed in the[Paired devices] list, pair the devices first.HintIf the Bluetooth audio device you want to connect with has an NFC function, pairing and connection can bemade with one touch.To reduce battery consumption, turn off the Bluetooth function when not in use.Related TopicPairing a Bluetooth audio deviceDisplaying the notification panel and shortcuts from the status barMaking a Bluetooth connection using the NFC functionen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2What is Wi-Fi?Wi-Fi (*1) communication is communications technology which allows you to connect wireless LAN devicesdisplaying the Wi-Fi logo and use public wireless LAN service. You can use Wi-Fi to browse the Internet on your Walkman or connect to other communications devices.(*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified.Related TopicTurning Wi-Fi on/offen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Turning Wi-Fi on/offYou can use Wi-Fi to browse the Internet on your Walkman. To use Wi-Fi communications with the Walkman,first turn on the Wi-Fi function.1. Swipe the status bar down and tap - [WI-FI] or [WI-FI OFF].2. Tap to switch [ON]/[OFF].HintTo reduce battery consumption, turn off the Wi-Fi function when not in use.Wi-Fi (*1) communications is communications technology which allows you to connect wireless LAN devicesdisplaying the Wi-Fi logo and use public wireless LAN service.NoteThe Wi-Fi antenna ( ) is built in to your Walkman. If you cover the antenna ( ) with your hands or otherobjects while connecting to the Internet using the Wi-Fi function, the communications quality may deteriorate.(*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified.Related TopicDisplaying the notification panel and shortcuts from the status barConnecting to a Wi-Fi networken-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting to a Wi-Fi networkThere are several ways of making a Wi-Fi connection, depending on what type of Wi-Fi router you use. Follow the checklist below to find out how to set up a Wi-Fi connection with your Wi-Fi router.1. Internet2. Modem3. Wi-Fi router4. Computer5. WalkmanQuestion: Does your Wi-Fi router have a WPS button?Yes. Go to “Connecting to a Wi-Fi network using the WPS button.”No. Go to “Connecting to a Wi-Fi network from the settings screen.”NoteFor information about your wireless LAN environment, please contact the manufacturer of your Wi-Fi device,the wireless LAN service provider that you subscribe to, or the person who set up your Wi-Fi device.Related TopicTurning Wi-Fi on/offConnecting to a Wi-Fi network from the settings screenConnecting to a Wi-Fi network using the WPS buttonen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting to a Wi-Fi network from the settings screenIf your Wi-Fi router does not support WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make aWi-Fi connection by selecting a network from the list of available networks.1. Swipe the status bar down and tap - [WI-FI].Make sure the Wi-Fi function is on. If not, turn on the Wi-Fi function.2. Tap the network you want to use from the list.3. Enter a password, if needed, and tap [Connect].HintIf the network SSID of the access point that you want to use is not shown in the network list, add the networkmanually.If you are connecting to a Wi-Fi network for the first time, select a method for setting up a Wi-Fi connection.When you are in range and the Wi-Fi function is on, your Walkman will automatically reconnect to a networkto which you have connected before.To check the MAC address of your Walkman or other Wi-Fi details, swipe the status bar down and tap - [WI-FI] - - [Advanced].NotePlease contact the manufacturer of your Wi-Fi device for information such as how to set the access point.Related TopicTurning Wi-Fi on/offDisplaying the notification panel and shortcuts from the status barConnecting to a Wi-Fi network using the WPS buttonen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Connecting to a Wi-Fi network using the WPS buttonIf your Wi-Fi router supports WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make a Wi-Ficonnection easily by pressing the button.1. Swipe the status bar down and tap - [WI-FI].Make sure the Wi-Fi function is on. If not, turn on the Wi-Fi function.2. Tap .A screen to prompt you to press the WPS button on the Wi-Fi router appears.3. Press the WPS button on the Wi-Fi router within 2 minutes.When the connection is made successfully, the message to notify you that your Walkman is connected to aWi-Fi network will be displayed.4. Tap [OK] to complete the setting.HintWhen you first connect to a Wi-Fi network, check how to set up a Wi-Fi connection.When you are in range and the Wi-Fi function is on, your Walkman will reconnect to available networks towhich you have connected before.NotePlease contact the manufacturer of your Wi-Fi device for information such as how to set the access point.Related TopicTurning Wi-Fi on/offDisplaying the notification panel and shortcuts from the status barConnecting to a Wi-Fi network from the settings screenen-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Checking the Wi-Fi network statusYou can check the status of a Wi-Fi network by the icon shown in the status bar.: Connected to a Wi-Fi network.: An open network is detected (when Wi-Fi network notification is set to on).HintYou can check the troubleshooting when your Walkman has problems with the Wi-Fi connection, using [Wi-Fi checker]. Tap - [Wi-Fi checker] on the Home screen to display.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Notes on handling your WalkmanWarningBe sure not to short-circuit the terminals of your Walkman with metallic objects.Do not spill water on your Walkman or allow any foreign object to enter it. This may cause fire or electricshock. If this occurs, turn off the Walkman immediately, disconnect the Walkman from your computer, andconsult your nearest Sony dealer or Sony Service Center.Do not place your Walkman in fire.Do not take apart or modify your Walkman. Doing so can result in electric shock. Consult your nearest Sonydealer or Sony Service Center for exchange of rechargeable batteries, internal checks, or repair.Do not put any heavy object on top of your Walkman or apply a strong shock to it.This may cause malfunction or damage.The following descriptions are important for using your Walkman. Be sure to follow the instructions below.Charging time differs depending on battery usage conditions.If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out.Please contact your nearest Sony dealer.Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if thebattery has leaked as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rubyour eyes as this may lead to blindness. Wash out your eyes with clean water and consult a doctor.If the liquid gets onto your body or clothes, wash it off immediately. Failure to do so may cause burns or injury.Consult a doctor if you are burned or injured by the liquid from the battery.Heat may build up in your Walkman while charging if it is used for an extended period of time.Note that condensation may form temporarily in cases such as when your Walkman is moved quickly from alow-temperature environment to a high-temperature environment, or used in a room where a heater has justbeen turned on. Condensation is a phenomenon where moisture in the air adheres to surfaces such as metalpanels and then changes to liquid. If condensation forms in the Walkman, leave it turned off until thecondensation disappears. If you use the Walkman with condensation present, a malfunction may result.If you use your Walkman in a cold location, images may appear with black bands around them. This is not amalfunction of the Walkman.If your Walkman causes interference to radio or television reception, turn the Walkman off and move it awayfrom the radio or television.Mild tingling may be felt on your ears in particularly dry air conditions. This is a result of static electricityaccumulated in the body, and it is not a malfunction of your Walkman.This effect can be minimized by wearing clothes made from natural materials.When using a strap (not supplied), be careful to avoid catching it on objects you pass by.Also, be careful not to swing your Walkman by the strap to avoid bumping people.Help GuideHow to Use
Refrain from using your Walkman as is requested by in-flight announcements during takeoff or landing in anaircraft.If you see lightning or hear thunder, take off the headphones immediately and refrain from using yourWalkman.Never use your Walkman where it will be subjected to extreme light, temperatures, humidity or vibration. Forexample, never leave the Walkman in a car parked in the sun or in direct sunlight. It may become discolored,distorted or damaged.Do not leave your Walkman in a place subject to excessive dust.Do not leave your Walkman on an unstable surface or in an inclined position.When unplugging the headphones from your Walkman, make sure to hold the headphone plug. Pulling by theheadphone cord itself may damage it.Do not apply strong force to the surface of the display. This may cause a distortion in colors or brightness, or itmay cause a malfunction of the display.Be sure to follow the precautions below when using your Walkman. Failure to do so may warp the casing orcause the Walkman to malfunction.Do not sit down with your Walkman in your back pocket.Do not put your Walkman in a bag with the headphones/earphones cord wrapped around it and subject the bag tostrong impact.Do not expose your Walkman to water. The Walkman is not waterproof. Be sure to follow the precautionsbelow.Be careful not to drop your Walkman into a sink or other container filled with water.Do not use your Walkman in humid locations or wet weather such as rain or snow.Do not get your Walkman wet.If you touch your Walkman with wet hands or put the Walkman in a damp article of clothing, the Walkman may getwet, which may cause a malfunction.Sample data is pre-installed on your Walkman.Sample data is not installed in some countries/regions.If you delete the sample data, you cannot restore it, and we will not supply any replacement data.Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your
Walkman or computer.Notes on storing lithium-ion rechargeable batteriesA lithium-ion rechargeable battery is built into your Walkman. When you store it for a long period of time, be sureto follow the storage instructions below.Leaving a charged battery unused for a long period of time causes deterioration of the battery and results in adecrease of battery capacity. The deterioration is more severe when the battery is stored with a full charge,and is accelerated by prolonged exposure to heat such as when leaving your Walkman in a car whileconnected to the power port. Store the Walkman at temperatures below 35 °C (95 ºF). Charging ordischarging the battery to approximately 50 % of capacity before storing is also recommended.The battery deteriorates when left in a depleted condition. Charge the battery to approximately 50 % ofcapacity at least once every six to twelve months to prevent deterioration.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Notes on headphonesRoad safetyAvoid listening with your headphones in situations where hearing must not be impaired.Preventing hearing damageAvoid using the headphones at a high volume. Hearing experts advise against continuous, loud, and extendedplay. If you experience a ringing in your ears, reduce the volume or discontinue use.Do not turn the volume up high all at once, especially when using headphones. Turn up the volume gradually toavoid excessive levels hurting your ears.Consideration for othersKeep the volume at a moderate level. This will allow you to hear outside sounds and to be considerate to thepeople around you.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Notes on the softwareCopyright laws prohibit reproducing the software or the manual accompanying it, in whole or in part, or rentingthe software without the permission of the copyright holder.In no event will Sony be liable for any financial damage or loss of profits, including claims made by thirdparties, arising out of the use of the supplied software.The supplied software cannot be used with equipment other than that to which it is designated.Please note that, due to continued efforts to improve quality, the software specifications may be changedwithout notice.Operation of your Walkman with software other than that supplied is not covered by the warranty.The explanations in this manual assume that you are familiar with the basic operations of your computer.For details on the use of your computer and operating system, please refer to the respective manuals.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Maintenance of your WalkmanClean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses.If the headphone plug is dirty, it may cause noise or sound skipping. To enjoy listening with good sound, wipethe headphone plug occasionally with a soft dry cloth.Should your Walkman become excessively dirty, clean it with a soft cloth slightly moistened with water or milddetergent solution, being careful not to allow water to get inside the Walkman and headphones.Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene as doing so maydamage the surface of your Walkman.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Customer support websiteIf you have any questions or issues with your Walkman, or would like information on compatible items with theWalkman, visit one of the following websites.For customers in the USA:http://www.sony.com/walkmansupportFor customers in Canada:Englishhttp://www.sony.ca/ElectronicsSupport/Frenchhttp://www.sony.ca/ElectronicsSupport/For customers in Latin America:http://www.sony-latin.com/index.crpFor customers in Europe:http://www.sony.eu/dna/wm/For customers in Asia/Oceania/Middle East/Africa:Englishhttp://www.sony-asia.com/supportKoreanhttps://scs.sony.co.kr/scs/handler/ProductSupportSimplified Chinesehttp://service.sony.com.cn/KB/Traditional Chinesehttp://service.sony.com.tw/For customers who purchased the overseas models:http://www.sony.co.jp/overseas/support/Help GuideHow to Use
en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2SpecificationsPlatformAndroid™ 4.2DisplaySize/resolution4.0-inch (10.2 cm)/FWVGA (854 × 480 Pixels)Panel typeTFT color displayInterfaceUSBHi-Speed USB (USB 2.0 compliant)HeadphoneStereo mini-jackWM-PORTWM-PORT (multiple connecting terminal): 22 pinsExternal memorymicroSD (up to 2 GB)microSDHC (up to 32 GB)microSDXC (64 GB and more)Wireless LANIEEE 802.11a/b/g/nBluetoothCommunication system: Bluetooth specification version 3.0SensorGPS receiverAccelerometerMicrophoneHelp GuideHow to Use
MonauralOutput (headphones)Frequency response20 Hz to 40,000 HzSound EffectsClearAudio+ (On/Off)EqualizerClear BassSurround soundDSEE HX (On/Off)Dynamic normalizer (On/Off)Power SourceBuilt-in Rechargeable lithium-ion BatteryUSB power (from a computer via a USB connector of the player)Charging TimeUSB-based chargingApprox. 4.5 hoursOperating temperature5 °C to 35 °C (41 ºF to 95 ºF)Dimensionsw/h/d, projecting parts not includedXX.X mm × XX.X mm × XX.X mm (The thinnest part: x.x mm)( X X/X inches × X X/X inches × X/XX inches (The thinnest part: XX/XX inches) )w/h/dXX.X mm × XX.X mm × XX.X mm (X X/X inches × X X/X inches × X/X inches)MassXX g (X.X oz)Capacity (User available capacity) (*1)128 GB (Approx. xx GB = x,xxx bytes)Actual available memory for other contents (*1)xx GB (Approx. 113 GB = 121,269,354,496 bytes)Actual available memory for application software (*2)xx GB (Approx. 1.97 GB = 2,147,483,648 bytes)(*1) Available capacity may vary. A portion of the memory is used for data management functions.
(*2) Actual available memory for application software includes the memory space which is used for factory-preinstalledapplications.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Battery lifeThe time below may differ depending on ambient temperature or the status of use.Battery Life (continuous playback)Actual battery life may vary depending on settings. The estimated battery usage hours shown below are basedon typical usage conditions with “Settings for battery life measurement” as shown below.MusicMP3 128 kbpsBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsLinear PCM 1,411 kbpsBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsFLAC 96 kHz/24 bitBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsFLAC 192 kHz/24 bitBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsDSD 2.8224 MHz/1 bitBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsDSD 5.6448 MHz/1 bitBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsVideoMPEG-4 384 kbpsBluetooth ON: Approx. XX HrsBluetooth OFF: Approx. XX HrsHelp GuideHow to Use
Direct RECMP3 128 kbpsApprox. XX HrsNoteEven if the player is turned off for an extended period, a small amount of battery power is still consumed.Battery life may vary depending on volume setting, conditions of use and ambient temperature.Settings for battery life measurementDisplayBrightness (*1): DefaultSound adjustmentClearAudio+ (*2): OFF (default setting: OFF)Equalizer (*3): OFF (default setting: OFF)Surround sound (*3): OFF (default setting: OFF)DSEE HX (*3)(*4): OFF (default setting: OFF)Dynamic normalizer (*3): OFF (default setting: OFF)(*1) The maximum brightness setting shortens the battery life for continuous video playback by about XX% compared withthe default setting.(*2) The [On] setting shortens the battery life about XX% compared with the [Off] setting.(*3) Setting [Equalizer] to other than [None], [Surround sound] to other than [None], [DSEE HX] to [On] and [Dynamicnormalizer] to [On] shortens the battery life for continuous music playback by about XX%.(*4) The [On] setting shortens the battery life about XX% compared with the [Off] setting.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Maximum recordable number of songs and time (Approx.)The approximate times are based on the case in which you transfer or record only 4 minute songs.NumberMP3 128 kbps: Approx. 20,000 songsLinear PCM 1,411 kbps: Approx. 2,700 songsFLAC 96 kHz/24 bit: Approx. 800 songsFLAC 192 kHz/24 bit: Approx. 400 songsDSD 2.8224 MHz/1 bit: Approx. 600 songsDSD 5.6448 MHz/1 bit: Approx. 300 songsTimeMP3 128 kbps: Approx. 1,333 hr. 20 min.Linear PCM 1,411 kbps: Approx. 180 hr. 00 min.FLAC 96 kHz/24 bit: Approx. 53 hr. 20 min.FLAC 192 kHz/24 bit: Approx. 26 hr. 40 min.DSD 2.8224 MHz/1 bit: Approx. 40 hr. 00 min.DSD 5.6448 MHz/1 bit: Approx. 20 hr. 00 min.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Maximum recordable time of videos (Approx.)The approximate times are estimated in the case where only videos are transferred. The time may differ,depending on the conditions under which the player is used.Video: 384 kbps/Music: 128 kbpsApprox. 462 hr. 20 min.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2Supported formatsMusic (Music player)Audio FormatsMP3Media File format: MP3 (MPEG-1 Layer3) file formatFile extension: .mp3Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR))Sample frequency (*1): 32, 44.1, 48 kHzWMA (*2)(*6)Media File format: ASF file formatFile extension: .wmaBit rate: 5 kbps to 384 kbps (Supports variable bit rate (VBR))Sample frequency (*1): 8 kHz to 48 kHzFLACMedia File format: FLAC file formatFile extension: .flacBit depth : 16 bit, 24 bitSample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHzLinear PCMMedia File format: Wave-Riff file formatFile extension: .wavBit depth : 16 bit, 24 bitSample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHzAAC (*2)(*3)(*6)Media File format: MP4 file formatFile extension: .mp4, .m4a, .3gpBit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4)Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHzHE-AAC (*3)(*6)Media File format: MP4 file formatFile extension: .mp4, .m4a, .3gpHelp GuideHow to Use
Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4)Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHzApple Lossless (*6)Media File format: MP4 file formatFile extension: .m4a, .mp4Bit depth: 16 bit, 24 bitSample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHzAIFFMedia File format: AIFF file formatFile extension: .aif, .aiff, .afc, .aifcBit depth: 16 bit, 24 bitSample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHzDSD (*5)Media File format: DSF, DSDIFFFile extension: .dsf, .dffBit depth: 1 bitSample frequency (*1): 2.8224 MHz, 5.6448 MHzVideoVideo Formats (*6)AVC (H.264/AVC)Media File format: MP4 file format, “Memory Stick” video formatFile extension: .mp4, .m4vProfile: Baseline Profile/Main Profile/High ProfileLevel: 4Bitrate: Max. 20 MbpsFrame rate: Max. 30 fpsResolution: Max. 1,920 × 1,080 (*7)MPEG-4Media File format: MP4 file format, “Memory Stick” video formatFile extension: .mp4, .m4vProfile: Simple Profile/Advanced Simple ProfileBitrate: Max. 20 MbpsFrame rate: Max. 30 fpsResolution: Max. 1,920 × 1,080 (*7)Windows Media Video 9Media File format: ASF file formatFile extension: .wmvBitrate: Max. 20 MbpsFrame rate: Max. 30 fpsResolution: Max. 1,920 × 1,080 (*7)
Audio FormatsAAC-LC (for AVC, MPEG-4)Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4)Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHzWMA (for Windows Media Video 9)Bit rate: 5 kbps to 384 kbps (Supports variable bit rate (VBR))Sample frequency (*1): 8 kHz to 48 kHzPhoto (*8) (Photo Viewer)Photo FormatsJPEGMedia File format: Compatible with DCF 2.0/Exif 2.21 file formatFile extension: .jpg, .jpegProfile: Baseline ProfileNumber of pixels: Max. 6,048 × 4,032 pixels (24,385,536 pixels)PNGFile extension: .pngNumber of pixels: Max. 2,048 × 2,048 pixels (4,194,304 pixels)(*1) Sample frequency may not correspond to all encoders.(*2) Copyright protected files cannot be played back.(*3) Files with copyright protection cannot be transferred to a microSD card.(*4) Non-standard bit rates and/or non-guaranteed bit rates are included depending on the sampling frequency.(*5) Audio that is converted to Linear PCM is output.(*6) Files that are 4 GB or larger cannot be played back.(*7) These numbers indicate the maximum resolution of playable video, and do not indicate the player’s displayresolution.(*8) Some photo files cannot be played back, depending on their file formats.en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2System requirementsComputerWindows Vista® Home Basic (Service Pack 2 or later)Windows Vista® Home Premium (Service Pack 2 or later)Windows Vista® Business (Service Pack 2 or later)Windows Vista® Ultimate (Service Pack 2 or later)Windows® 7 Starter (Service Pack 1 or later)Windows® 7 Home Basic (Service Pack 1 or later)Windows® 7 Home Premium (Service Pack 1 or later)Windows® 7 Professional (Service Pack 1 or later)Windows® 7 Ultimate (Service Pack 1 or later)Windows® 8Windows® 8 ProWindows® 8.1Windows® 8.1 ProMac OS® X v10.6 or laterPre-installed OS only supported.“Compatibility mode” for Windows XP (included with Windows Vista and Windows 7) is not supported.CPU: 1 GHz processor (2.6 GHz recommended for video playback on PC)RAM: 1 GB or more (2 GB RAM required for Windows 8 64-bit)Hard Disk Drive/Solid State Drive: 600 MB or more of available spaceWeb browser: Internet Explorer 7 or laterInternet connection (for Gracenote® MusicID® service, podcast features, Store access, or online help)Not supported by the following environments:Personally constructed computers or operating systemsAn environment that is an upgrade of the original manufacturer-installed operating systemMulti-boot environmentWe do not guarantee operation for all computers even if they meet the above System Requirements.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2ContentsList of accessories and manuals supplied with your Walkman.Walkman (1)USB cable (1)Leather Carrying Case (1)Spacer (1)Quick Start GuideHeadphones and microSD Card are not supplied with your Walkman.About the genuine leather carrying caseThis product is made of genuine leather. Unlike artificial leather, genuine leather may have scratches, wrinkles,or vein marks on the surface. Every case has a unique appearance and color.Wrapping the headphone cord around the leather carrying case when storing may leave headphone cordmarks as the leather is soft.When using cleaner, read the instructions carefully and try it on an inconspicuous part first.Do not use any type of solvents such as alcohol or thinner for cleaning. Doing so will cause color fading,deformation or degradation which may damage the leather carrying case.Moisture such as rain or sweat, or friction may cause discoloration or color migration to your clothes, etc.Do not use or store the leather carrying case in a location exposed to direct sunlight (such as in a car),extremely high/low temperatures, high humidity or dust.en-11(1)Copyright 2015 Sony CorporationHelp GuideHow to Use
Digital Media PlayerNW-ZX2What can I do to solve a problem?If your Walkman does not function as expected, try the following steps to resolve the issue.Before resetting your Walkman, disconnect the Walkman from your computer and check that no content such asmusic is being played back. Otherwise, the data may be damaged. You can then reset the Walkman safely.1. Check the topic on the issue in “Q&A.”2. Connect your Walkman to your computer to charge the battery.You may be able to resolve some issues by charging the battery.3. Press and hold the button ( ) for about 8 seconds to reset your Walkman.4. Check information on the issue in the help of the software having problems.5. Look up information on the issue on one of the customer support websites.6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.NoteData will not be deleted, nor will any settings be changed by resetting.Related TopicCharging the batteryResetting your WalkmanCustomer support websiteen-11(1)Help GuideTroubleshooting
Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Your Walkman does not operate or the power does not turn on.If you transfer a lot of content such as music to your Walkman at once, it will take time to build the databaseon the Walkman.Make sure that the power is on. If not, press the button.If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out.If the remaining battery power is low or insufficient, charge the battery.If your Walkman still does not operate after charging the battery, press and hold the button for about 8seconds to reset the Walkman.Related TopicParts and controlsCharging the batteryResetting your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2You want your Walkman screen to stay on longer before it turns off automatically.Swipe the status bar down, tap - [Settings] - [ Display] - [Sleep] and select the desired time.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washingmachine.If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stopusing the Walkman immediately and consult your nearest Sony dealer.Related TopicCustomer support websiteen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2An alarm (beep) is heard and the message [Check the volume level] is displayed.You can turn up the volume after canceling the alarm and warning.After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to alevel that is harmful for your ears. When this happens, the volume is turned down automatically.Related TopicVolume operation (Only for countries/areas complying with European Directives)en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2There is no sound.Check that the [Master] volume is not set to zero.Check that the [Music, video, games, & other media] volume is not set to zero.Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device isconnected via a Bluetooth connection.If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed.Check the Bluetooth connection.If the problem still persists after performing the remedies above, press and hold the button for about 8seconds to reset your Walkman.Related TopicUsing the volume “+” and “-” buttonsTurning the Bluetooth function on/offResetting your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Volume cannot be turned up, or the volume remains low when the playback volume is turned up.Swipe the status bar down, tap - [Settings] - [ Sound] - [Volumes] and then slide [Music, video,games, & other media] to increase the volume.If the AVLS (Volume Limit) setting is activated, deactivate it.When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device.If the volume level cannot be adjusted directly on the Bluetooth audio device, increase the volume on yourWalkman.Related TopicDisplaying the notification panel and shortcuts from the status barParts and controlsen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2The rechargeable battery needs to be replaced.To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apartthe Walkman by yourself.Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries.Related TopicCustomer support websiteen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2The battery life is short.If your Walkman is used in an environment where the temperature is below 5 °C (41 ºF), the battery lifebecomes shorter due to characteristics of the battery. This is not a malfunction.Charge the battery until it is full.More battery power is consumed when the Bluetooth function is used.More battery power is consumed when the Wi-Fi function is used.More battery power is consumed when the GPS function is used.You can preserve the battery life and get more use from each charge by changing your Walkman settings andmanaging the power appropriately.Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used forover a year. Contact your nearest Sony dealer.If the usable battery life is half that when new even after sufficiently charging the battery, your battery mayhave deteriorated. Contact your nearest Sony dealer.Related TopicCharging the batteryCustomer support websiteen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2The computer does not recognize your Walkman.If the remaining battery power is low, charge the battery.When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it maytake a few minutes to be recognized by the computer. Check that the computer recognizes the Walkman afteryou have connected it to the computer for about 10 minutes.Make sure that the USB connection to the computer is made properly and securely.Use the supplied USB cable.Your Walkman may not be recognized if connected via a USB hub. Connect the Walkman directly to the USBconnector on your computer.Make sure that the USB connection is not turned off. Swipe the status bar down and then tap [Turn on USBstorage] on the notification panel followed by [Turn on USB storage] then [OK].If the approaches listed above fail to resolve the issue, press and hold the button for about 8 seconds toreset your Walkman, and then try the USB connection again.Related TopicCharging the batteryConnecting to a computerResetting your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2The computer does not recognize a microSD card inserted in your Walkman.Change the setting to [SD card] as the storage to use.Make sure that no data is being transferred by checking your Walkman screen. Disconnect the USB cablefrom your computer, and then connect it again.Back up all of the data on the microSD card (not supplied) to your computer, and then initialize the microSDcard with your Walkman.Related TopicSelecting the storage to useConnecting to a computerFormatting a microSD carden-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2You cannot install software to your computer.Media Go can be also obtained by downloading it via the Internet. If you cannot find the “MediaGo_WM(.exe)”file or the installation does not start even though you double-clicked the file, download Media Go from thefollowing website and install it by following the on-screen instructions. http://mediago.sony.com/enu/If other software is running, it may interfere with the installation. Be sure to quit all other software beforeinstalling this software. Particularly, be sure to disconnect from the Internet and quit security software as it canput a heavy load on the computer.There may not be enough free space on the hard drive. Check the amount of free hard drive space requiredto install the software, and then delete any unnecessary files.With a Windows computer, you may not be able to install the software if your account does not haveadministrator privileges or if you have not logged in as a computer administrator. Log in using an account withadministrator privileges or as the computer's administrator. Furthermore, if two-byte characters are used in theuser name, create a new account using only one-byte characters in the user name.With a Windows computer, a message dialog may be hidden by the install screen, making the install processseem stopped. Press and hold the “Alt” key while pressing the “Tab” key several times. When the dialog isdisplayed, follow the instructions in the dialog box.Related TopicSystem requirementsInstalling Media GoInstalling Content Transferen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Content such as music cannot be transferred from the computer to your Walkman.Check that the USB connection to the computer is made properly.Use the supplied USB cable.You may not be able to transfer content when using a USB hub. Connect directly to the USB connector onyour computer.The version of the installed software may be earlier than that of the supplied Media Go. Install the suppliedMedia Go or the latest version through the Internet.To transfer content to a microSD card (not supplied), set the destination for transferring content to the microSDcard, and then reconnect your Walkman to your computer.There is not enough free space in your Walkman, or the number of files has exceeded the maximum numberof transferable files. Delete any unnecessary content to increase free space. For details on the number of filesrecordable, see the following.“Maximum recordable number of songs and time (Approx.)”“Maximum recordable time of videos (Approx.)”Songs with a limited playing period or playing count may not be transferred due to restrictions set by copyrightholders. For details on the settings of each audio file, contact the distributor.Some of the content on your Walkman may be damaged. Copy the content that you need onto the computerand initialize (format) the Walkman.If the software is not compatible with your Walkman, install compatible software and use the compatiblesoftware to transfer content.You may be attempting to transfer corrupted content. Delete the content that cannot be transferred from thecomputer, and import this content to the computer again. Do not perform any other tasks on the computerwhen transferring content to your computer. Doing so may cause the content to be corrupted.You may be attempting to transfer a file that is not in playable format. See “Supported formats.”Transferring may be stopped due to noise such as static electricity accumulated in the computer. Thishappens to protect data. Disconnect your Walkman, and then reconnect it.Related TopicConnecting to a computerInstalling Media GoMaximum recordable number of songs and time (Approx.)Maximum recordable time of videos (Approx.)Supported formatsHelp GuideTroubleshooting
en-11(1)Copyright 2015 Sony Corporation
Digital Media PlayerNW-ZX2Pairing cannot be done.Pair the devices within the Bluetooth communications range.If the supported profiles are different, your Walkman and Bluetooth device cannot be paired. See"Specifications."Your Walkman cannot be paired if the number of paired devices exceeds the maximum number. If you want topair another device, delete unnecessary paired devices in advance.Related TopicSpecificationsPairing a Bluetooth audio deviceen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2You cannot connect via the Bluetooth function.Turn on the Bluetooth device and set it up for a Bluetooth connection.Your Walkman cannot connect with devices that are not paired. Check that the Walkman has been paired withthe Bluetooth device.Place your Walkman and the Bluetooth device within 1 meter of each other and turn on the Bluetooth device.In the Home screen of the Walkman, swipe the status bar down, tap - [BLUETOOTH], and then selectthe name of the Bluetooth device you want to connect to from the list.The pairing information might have been deleted. Make the pairing operation again.If your Walkman and the Bluetooth device are too far from each other, a Bluetooth connection may not beestablished or may be interrupted. Place the Walkman and Bluetooth device closer.Related TopicPairing a Bluetooth audio deviceConnecting to a Bluetooth audio deviceDisplaying the notification panel and shortcuts from the status baren-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2You cannot connect to a Wi-Fi network.To connect to a Wi-Fi network, you need to subscribe to an Internet service provider and obtain access to theInternet via wireless LAN.For details on how to connect to a Wi-Fi network, see “Connecting to a Wi-Fi Network.”If you have configured the Wi-Fi settings correctly and still cannot connect to any Wi-Fi network, take thefollowing measures.Check the connection using the [Wi-Fi checker].Restart the Wi-Fi function.Restart your Walkman.Restart the access point (router).Re-enter the encryption key for the Wi-Fi settings.Reset your Walkman.Initialize the data on your Walkman.Related TopicConnecting to a Wi-Fi networkChecking the Wi-Fi network statusResetting your WalkmanFormatting the storage of your Walkmanen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Your Walkman does not recognize a microSD card that is inserted.The microSD card (not supplied) is not inserted correctly. Remove the microSD card and reinsert it.The contact pins of the microSD card are not clean. Clean the contact pins of the microSD card using a drycloth or cotton bud and reinsert the microSD card.The microSD card has been formatted in an unsupported format. Copy all data on the microSD card onto yourcomputer and format the microSD card again using your Walkman.Related TopicRemoving a microSD cardInserting a microSD cardFormatting a microSD carden-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Music content cannot be transferred using Media Go.Music content with copyright protection cannot be transferred to a microSD card (not supplied).Related TopicImporting and transferring content from media using Media GoTransferring content using Media Goen-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting
Digital Media PlayerNW-ZX2Videos cannot be transferred using the “Take along” transfer function.You cannot transfer videos to a microSD card using the “Take along” transfer function.en-11(1)Copyright 2015 Sony CorporationHelp GuideTroubleshooting

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