Sony Group NWZX2 Digital Media Player User Manual Help Guide Top
Sony Corporation Digital Media Player Help Guide Top
Contents
- 1. User Manual-Warning
- 2. User Manual
User Manual
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| Document ID | 2443168 |
| Application ID | s5NuN70EshjQUbdP56jjxw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 90.86kB (1135717 bits) |
| Date Submitted | 2014-11-13 00:00:00 |
| Date Available | 2015-01-15 00:00:00 |
| Creation Date | 2014-10-08 09:53:11 |
| Producing Software | Acrobat Web Capture 10.0 |
| Document Lastmod | 2014-10-09 20:09:51 |
| Document Title | Help Guide | Top |
| Document Creator | Adobe Acrobat 10.0 |
Help Guide Digital Media Player NW-ZX2 Use this manual when you have troubles or when you need to know how to use your WALKMAN®. This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations, see the full version by clicking the banner below. An Internet connection is required to see the full version. “Help Guide” (Full) For complete information on this Walkman, see the online “Help Guide” (Full). How to Use Getting Started Basic Operations Transferring Content Bluetooth NFC Wi-Fi (Wireless LAN) Announcement Specifications Troubleshooting Troubleshooting Q&A List of Topics How to Use Troubleshooting en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Getting Started Customer Registration Website Before Use Parts and Controls Power/Charging Flow of Initial Settings en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Basic Operations How to Use the Buttons How to Use the Touch Screen microSD Card Home Screen Connecting Your Walkman to Your Computer Initializing/Updating en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring Content Installing Media Go Installing Content Transfer Importing Content to the Software Transferring Content to Your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Bluetooth Connecting with Bluetooth Audio Devices Making a Bluetooth Connection from the [Settings] Menu en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 NFC Connecting with One Touch (NFC) en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Wi-Fi (Wireless LAN) What Is Wi-Fi Communications? Connecting to a Wi-Fi Network en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Announcement Precautions Customer Support Website en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Specifications Specifications en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Troubleshooting What Can I Do to Solve a Problem? en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Q&A Operation Sound Power Connection to a Computer Bluetooth Wi-Fi microSD Card en-11(1) Copyright 2015 Sony Corporation Help Guide List of Topics Digital Media Player NW-ZX2 How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use Parts and Controls Parts and controls Power/Charging Turning the power on Turning the power off Turning the screen on and off Charging the battery Flow of Initial Settings Flow of initial settings Basic Operations How to Use the Buttons Using “Play/Pause,” “Next” and “Previous” buttons Using the volume “+” and “-” buttons Volume operation (Only for countries/areas complying with European Directives) How to Use the Touch Screen How to use the touch screen Notes on the touch screen microSD Card Inserting a microSD card Removing a microSD card Selecting the storage to use Formatting a microSD card Notes on microSD cards Home Screen Home screen Basic operation keys Switching Home screens Displaying the notification panel and shortcuts from the status bar Connecting Your Walkman to Your Computer Connecting to a computer Notes on connecting your Walkman to a computer Initializing/Updating Resetting your Walkman Formatting the storage of your Walkman Updating your Walkman Transferring Content Installing Media Go Installing Media Go Installing Content Transfer Installing Content Transfer Importing Content to the Software Importing and transferring content from media using Media Go Transferring Content to Your Walkman Transferring content using Media Go Transferring iTunes content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Bluetooth Connecting with Bluetooth Audio Devices Making a Bluetooth connection using the NFC function Making a Bluetooth Connection from the [Settings] Menu Turning the Bluetooth function on/off Pairing a Bluetooth audio device Connecting to a Bluetooth audio device NFC Connecting with One Touch (NFC) Making a Bluetooth connection using the NFC function Wi-Fi (Wireless LAN) What Is Wi-Fi Communications? What is Wi-Fi? Connecting to a Wi-Fi Network Turning Wi-Fi on/off Connecting to a Wi-Fi network Connecting to a Wi-Fi network from the settings screen Connecting to a Wi-Fi network using the WPS button Checking the Wi-Fi network status Announcement Precautions Notes on handling your Walkman Notes on headphones Notes on the software Maintenance of your Walkman Customer Support Website Customer support website Specifications Specifications Specifications Battery life Maximum recordable number of songs and time (Approx.) Maximum recordable time of videos (Approx.) Supported formats System requirements Contents en-11(1) Copyright 2015 Sony Corporation Help Guide List of Topics Digital Media Player NW-ZX2 Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on. You want your Walkman screen to stay on longer before it turns off automatically. A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. An alarm (beep) is heard and the message [Check the volume level] is displayed. Sound There is no sound. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Power The rechargeable battery needs to be replaced. The battery life is short. Connection to a Computer The computer does not recognize your Walkman. The computer does not recognize a microSD card inserted in your Walkman. You cannot install software to your computer. Content such as music cannot be transferred from the computer to your Walkman. Bluetooth Pairing cannot be done. You cannot connect via the Bluetooth function. Wi-Fi You cannot connect to a Wi-Fi network. microSD Card Your Walkman does not recognize a microSD card that is inserted. The computer does not recognize a microSD card inserted in your Walkman. Music content cannot be transferred using Media Go. Videos cannot be transferred using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Customer Registration Website Customer registration website View information on websites where you can register your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Before Use Before first use Be sure to read this manual before you use your Walkman for the first time. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Parts and Controls Parts and controls This section introduces the functions of buttons, jacks, and other parts of your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Power/Charging Turning the power on Turn the power on to start your Walkman. Turning the power off Turn the power off if you do not intend to use your Walkman for a long period of time. Turning the screen on and off You can turn the screen off when not using your Walkman in order to prevent the touch screen from being operated accidentally. Charging the battery Charge your Walkman by connecting it to a computer. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Flow of Initial Settings Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. Follow the instructions on the screen to set each of the settings. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 How to Use the Buttons Using “Play/Pause,” “Next” and “Previous” buttons You can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons on the side of your Walkman. Using the volume “+” and “-” buttons Use the volume “+” and “-” buttons to adjust the master volume. Volume operation (Only for countries/areas complying with European Directives) An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by tapping the [OK] button on the alert dialog. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 How to Use the Touch Screen How to use the touch screen The display of your Walkman is a touch screen, and you operate the Walkman by directly touching the screen with your fingers. This section explains basic touch screen operations. Notes on the touch screen This section contains various notes about the touch screen. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 microSD Card Inserting a microSD card This section explains how to insert a microSD card (not supplied) into your Walkman. Removing a microSD card This section explains how to remove a microSD card (not supplied) from your Walkman. Selecting the storage to use Select the storage to use from [System storage] or [SD card]. Formatting a microSD card Format a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its default status. Notes on microSD cards This section contains notes on microSD cards. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Home Screen Home screen Application widgets, shortcuts, folders and more are displayed on the Home screen. There are several Home screens, and the screen can be switched by flicking right or left. Basic operation keys This section explains the basic operation keys at the bottom of your Walkman screen. Switching Home screens There are several Home screens. You can switch Home screens by flicking right or left. Displaying the notification panel and shortcuts from the status bar You can check the details on notifications in the notification panel, and start the relevant applications directly by tapping a notification. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting Your Walkman to Your Computer Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. Notes on connecting your Walkman to a computer This section contains notes on connecting your Walkman to a computer. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Initializing/Updating Resetting your Walkman Reset your Walkman if operations become unstable. Formatting the storage of your Walkman All of the data is deleted, and your Walkman is reset to the factory defaults. Updating your Walkman Updating your Walkman to the latest system software allows you to add new functions to the Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Installing Media Go Installing Media Go Connect your Walkman to your Windows computer and install Media Go. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Installing Content Transfer Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Importing Content to the Software Importing and transferring content from media using Media Go This section explains how to import and transfer music from CDs using Media Go. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring Content to Your Walkman Transferring content using Media Go Use Media Go to transfer content or playlists that are also managed on your computer to your Walkman. Transferring iTunes content using Media Go Use Media Go to transfer content or playlists on your computer or managed with iTunes to your Walkman. Transferring content using Content Transfer Use Content Transfer to transfer content or playlists on your Mac computer or managed with iTunes to your Walkman. Transferring content using Explorer Use drag-and-drop in Windows Explorer to directly transfer content to your Walkman. Transferring content using the Finder Use drag-and-drop in the Finder to directly transfer content to your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting with Bluetooth Audio Devices Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Making a Bluetooth Connection from the [Settings] Menu Turning the Bluetooth function on/off When you want to connect a Bluetooth audio device to your Walkman, you first need to turn the Bluetooth function on. The connection method may differ depending on the device. Pairing a Bluetooth audio device You need to "pair" your Walkman with a new Bluetooth audio device in order to connect to the device. Once the devices are paired, you can easily connect the Walkman with the Bluetooth audio device from the next time onwards using a simple operation. Connecting to a Bluetooth audio device When the Bluetooth function is on, your Walkman can connect to a paired Bluetooth audio device. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting with One Touch (NFC) Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 What Is Wi-Fi Communications? What is Wi-Fi? You can use Wi-Fi communication to connect wireless LAN devices, use a public wireless LAN service to enjoy using your Walkman on the Internet, and communicate with other devices. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a Wi-Fi Network Turning Wi-Fi on/off Turn the Wi-Fi function on to enjoy using the Internet on your Walkman. Connecting to a Wi-Fi network To connect to a Wi-Fi network, you need to have a wireless LAN (Wi-Fi) environment that can connect to the Internet. If your router supports “WPS,” you can connect to a Wi-Fi network with simple operations. Connecting to a Wi-Fi network from the settings screen If your Wi-Fi router does not support WPS, select the Wi-Fi network that you can use from the list. Connecting to a Wi-Fi network using the WPS button If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), make a Wi-Fi connection easily by simply pressing the button. Checking the Wi-Fi network status You can check the status of the Wi-Fi network using the icon displayed in the status bar. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Precautions Notes on handling your Walkman Important information for using your Walkman is explained. Notes on headphones Important notes for the headphones are explained. Notes on the software Important notes for the software are explained. Maintenance of your Walkman Important notes for cleaning your Walkman are explained. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Customer Support Website Customer support website Visit the customer support website if you have any questions or issues with your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Specifications Specifications Details on the Walkman specifications (size, weight, and memory size, etc.) are shown. Battery life The estimated battery usage hours based on typical usage conditions and settings are explained. Maximum recordable number of songs and time (Approx.) The maximum recordable number of songs and time are explained. Maximum recordable time of videos (Approx.) The maximum recordable time of videos is explained. Supported formats The file formats that are supported by your Walkman are explained. System requirements Details on the system requirements needed to use your Walkman (the operating system version and memory size, etc.) are shown. Contents A list of accessories and manuals supplied with your Walkman is shown. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 What Can I Do to Solve a Problem? What can I do to solve a problem? This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Operation Your Walkman does not operate or the power does not turn on. You want your Walkman screen to stay on longer before it turns off automatically. A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. An alarm (beep) is heard and the message [Check the volume level] is displayed. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Sound There is no sound. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Power The rechargeable battery needs to be replaced. The battery life is short. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Connection to a Computer The computer does not recognize your Walkman. The computer does not recognize a microSD card inserted in your Walkman. You cannot install software to your computer. Content such as music cannot be transferred from the computer to your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Bluetooth Pairing cannot be done. You cannot connect via the Bluetooth function. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Wi-Fi You cannot connect to a Wi-Fi network. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 microSD Card Your Walkman does not recognize a microSD card that is inserted. The computer does not recognize a microSD card inserted in your Walkman. Music content cannot be transferred using Media Go. Videos cannot be transferred using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Customer registration website We recommend that you register your Walkman so we can provide better customer support. Visit one of the following websites to register the Walkman. For customers in the USA: http://www.sony.com/walkmanreg/ For customers in Canada: English http://www.Sony.ca/Registration French http://www.Sony.ca/Enregistrement For customers in Latin America: http://www.sony-latin.com/registration For customers in Europe: http://walkman.sony-europe.com/usb-registration For customers in Asia/Oceania/Middle East/Africa: English/Korean/Traditional Chinese http://www.sony-asia.com/dmpwalkman/register/ Simplified Chinese https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.do en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Before first use Thank you for purchasing this Walkman. This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations, see the full version of the online Help Guide by clicking the banner on the top page. An Internet connection is required to see the full version. The printed manuals (supplied), such as “Quick Start Guide,” also contain important information for you. For information about the customer support website, see “Customer support website.” For information on laws, regulations and trademark rights, refer to “Important Information” contained in the supplied software. To read it, install the supplied software on your computer. Google, Android and other marks are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, TM and ® marks are not specified. About model names mentioned in this “Help Guide” Depending on the country/region in which you have purchased your Walkman, some models may not be available. Computer system requirements when connecting your Walkman See “System requirements” for details on computer system requirements. Battery charging The battery might be low when you use your Walkman for the first time. Charge the battery before using the Walkman. About microSD cards In this “Help Guide,” microSD cards, microSDHC cards and microSDXC cards are called “microSD cards.” About images used in this “Help Guide” The screens and illustrations shown are for reference only and may differ from the actual product or screen. Design and specifications are subject to change without notice. Related Topic System requirements Customer support website Charging the battery Notes on handling your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Parts and controls Functions of buttons, jacks, and other parts on your Walkman are explained here. 1. Screen (touch screen) Touch (tap) icons, items, etc., on the screen to operate your Walkman. 2. Built-in microphone 3. Headphone jack Push the headphone plug all the way in. If the headphones are connected improperly, the sound from the headphones will be impaired. Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth connection is active. End the Bluetooth connection. 4. WM-PORT jack Connect the USB cable (supplied) or other accessories that support WM-PORT (not supplied). 5. Access lamp The access lamp is located under the slot cover. 6. microSD card slot The microSD card slot is located under the slot cover. Open the cover before inserting a microSD card (not 7. 8. 9. 10. 11. 12. 13. 14. 15. supplied). Insert a microSD card until it clicks into place to increase the available storage of your Walkman. Slot cover Built-in antenna Wi-Fi, Bluetooth, and GPS antennas are built-in. (Power)/Screen lock button Press to turn the power on. Press and hold to turn the power off. Press to turn the screen on/off. Your Walkman will be reset if you press and hold the button for about 8 seconds. Volume “+” and “-” buttons Press the volume “+” button to turn up and the volume “-” button to turn down the volume. There is a tactile dot beside the “+” button. Use it to help with button operations. (Next) button Skip to the next song, the next chapter of a video, or a scene playing 5 minutes later. If you press and hold the button, songs or videos are fast-forwarded. (Play/Pause) button Play back or pause songs or videos. There is a tactile dot on the button. Use it to help with button operations. (Previous) button Skip to the previous (or current) song, the previous chapter of a video, or a scene that played 5 minutes ago. If you press and hold the button, songs or videos are fast-rewound. Strap hole This is used to attach a strap (not supplied). N-mark Touch a Bluetooth audio device equipped with the NFC function to this mark. Related Topic Turning the power on Turning the power off Turning the screen on and off Home screen Basic operation keys Using the volume “+” and “-” buttons Inserting a microSD card Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Turning the power on Turn on the power to start your Walkman. 1. Press the button ( ). When you start your Walkman, it is locked, and the lock screen will be displayed. 2. Drag out of the circle. Your Walkman is then unlocked, and the Home screen will be displayed. Note It may take some time before the lock screen is displayed. Charge the battery if your Walkman cannot be turned on. The lock screen differs depending on the screen lock type you have set on the security setting screen. Related Topic Parts and controls Turning the power off Turning the screen on and off Charging the battery en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Turning the power off Turn off the power when not using your Walkman for an extended period of time. 1. Press and hold the button ( ). 2. Tap [ Power off] - [OK]. The power will then turn off. Related Topic Parts and controls Turning the power on Turning the screen on and off en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Turning the screen on and off You can turn off the screen when not using your Walkman in order to prevent the touch screen from being operated accidentally. 1. Press the button ( ). The screen will turn off. Press the button ( ) again to turn the screen on. Hint The default setting is for the screen to be turned off automatically after no operations are performed for a certain length of time. You can set the time after which the screen is turned off. The lock screen is displayed when you turn on the screen. Touch and drag it out of the circle to unlock your Walkman. Related Topic Parts and controls Turning the power on Turning the power off en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect your Walkman to a running computer via USB. [Charged] is displayed on the lock screen when charging is complete. 2. Disconnect your Walkman from the computer when charging is complete. Swipe the status bar of your Walkman down, and then tap [Turn off USB storage] on the notification panel. Tap [Turn off USB storage] displayed on the screen of the Walkman. Hint For information about the time to fully charge the battery, see “Specifications.” Note When you charge your Walkman when it has not been used for a long period of time or when you use it for the first time, your computer may not recognize it. The Walkman should start operating normally again after charging for about 10 minutes. If a large battery symbol is displayed while you are charging your Walkman, the remaining charge is still too low for the Walkman to operate. Charge it continuously for about 10 minutes before attempting any operations, and then the Walkman will start automatically. Related Topic Connecting to a computer Displaying the notification panel and shortcuts from the status bar Specifications en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. This explanation assumes that the settings for Wi-Fi connections and Google™ accounts are skipped at first and set as necessary later. 1. Press the button ( ) to turn on your Walkman. Your Walkman may not turn on if the battery power is insufficient. Connect the Walkman to your computer with the USB cable (supplied) and wait about 10 minutes before turning it on. 2. Tap a language to view the software license agreement in that language. 3. Confirm the content of the software license agreement, and then tap [Agree]. 4. Tap [Start]. The initial setup begins. 5. Tap [Skip]. Hint The settings for Wi-Fi connections can be set as necessary later. 6. Tap [Skip anyway]. 7. Tap to confirm the entire content, and then tap 8. Set the date and time, and then tap 9. Confirm the content or enter content as necessary, tap , and then tap 10. Tap [Finish] on the completion screen. 11. Confirm the content, and then tap [OK]. 12. Confirm the content, and then tap [OK]. 13. Confirm the content, and then tap [OK]. 14. Confirm that the Home screen is displayed. This completes the initial settings of your Walkman. Related Topic Connecting to a Wi-Fi network Charging the battery en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Using “Play/Pause,” “Next” and “Previous” buttons You can operate Music player, Video player, etc. using the buttons ( Walkman. ) on the side of your 1. Previous button During music playback, press this button to skip to the beginning of the previous (or current) song. During video playback, press this button to skip to the beginning of the previous (or current) chapter or scene (5 minutes rewind). During music or video playback, press and hold this button to fast-rewind. 2. Play/Pause button Press this button to start playback of a song or video. During playback, press this button to pause. 3. Next button During music playback, press this button to skip to the beginning of the next song. During video playback, press this button to skip to the next chapter or scene (5 minutes forward). During music or video playback, press and hold this button to fast-forward. Hint You can deactivate these buttons while the screen is turned off or the lock screen is displayed. Swipe the status bar down and tap [Settings] - [ Device settings] - [Button protection]. Note These buttons may not work depending on the application you use. Related Topic Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Using the volume “+” and “-” buttons Adjust the master volume quickly using the buttons ( ) on your Walkman. Hint If there is no sound even if you press the buttons ( ), swipe the status bar down, tap [Settings] - [ Sound] - [Volumes], and then slide [Music, video, games, & other media] to turn up the volume. Related Topic Displaying the notification panel and shortcuts from the status bar Volume operation (Only for countries/areas complying with European Directives) en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Volume operation (Only for countries/areas complying with European Directives) An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by tapping the [OK] button on the alert dialog. Note You can turn up the volume after canceling the alarm and warning. After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically. If the volume is set to a level that is harmful for your ears and you turn off your Walkman, the volume is turned down to a level that is safe for your ears automatically. The alarm (beep) does not sound when connected to a Bluetooth audio device. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 How to use the touch screen The display of your Walkman is a touch screen. Make operations by directly touching the screen. The basic operations are explained as follows. Tap Lightly touch an item such as an icon or menu with your finger and immediately remove your finger. Tapping twice quickly is called “double tapping.” Press and hold Keep pressing an item such as an icon or menu. Flick (Swipe) Lightly move your finger across the touch screen. This switches screens or quickly scrolls through a page. Drag Keeping your finger on the touch panel, move to the desired point and release. This moves icons, etc. and scrolls the screen. Pinch in/pinch out Touch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch in). On some screens, pinching out zooms in and pinching in zooms out. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Notes on the touch screen Your Walkman uses a capacitive touch screen. Tap the screen directly with your fingertip. Do not scratch it or tap it with sharp objects such as a needle, pen, or fingernail. You cannot operate the touch screen with a stylus. If you touch the touch screen with gloved fingers, it may operate incorrectly or may not operate at all. Do not operate your Walkman with objects on the touch screen. If the touch screen is touched by objects other than your fingertip, it may not react correctly. Do not put the touch screen close to other electrical devices. Electrostatic discharges can make the touch screen malfunction. If there are water droplets on the touch screen, or if you touch it with wet fingertips, the touch screen may not react correctly. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Inserting a microSD card You can store content such as music on microSD cards (not supplied) in addition to [System storage]. 1. Pull the microSD card slot cover ( 2. Swing the microSD card slot cover ( ) all the way out. ) downwards to expose the microSD card slot ( ). 3. Insert a microSD card into the microSD card slot ( ) with the gold contact pins side facing up until it clicks into place. Your Walkman starts updating the database and playback of music or videos stops. 4. Close the microSD card slot cover ( ). Note If the microSD card is not recognized, remove it and then insert it into your Walkman again. Do not insert any liquids, metal, flammable substances or any object other than a microSD card into the microSD card slot ( ). When you insert a microSD card, your Walkman starts updating the database and the information on the previous playback point is lost. Select the desired song again. If you insert a microSD card that contains a lot of content, it may take 10 or more minutes for the database to be rebuilt on your Walkman. Rebuilding the database takes longer when the content is stored on a microSD card than when it is stored in the system storage. When you insert a microSD card into your Walkman, all songs stored on the microSD card are displayed in the [Recently added] list. Related Topic Removing a microSD card Selecting the storage to use Formatting a microSD card Notes on microSD cards en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Removing a microSD card You can remove the microSD card (not supplied) from your Walkman. 1. Swipe the status bar down and tap [Settings]. 2. Tap [ Storage], scroll down and then tap [Unmount SD card] - [OK]. [Safe to remove SD card] is displayed on the notification panel. Your Walkman starts updating the database and playback of music or videos stops. 3. Pull the microSD card slot cover ( 4. Swing the microSD card slot cover ( ) all the way out. ) downwards to expose the microSD card slot ( 5. Push the microSD card into the microSD card slot ( the slot ( ). 6. Close the microSD card slot cover ( ). ). When the microSD card pops out, remove it from ). Note Check that the access lamp ( ) is off before you remove the microSD card. If you have added lyrics to a song stored on a microSD card using a text file, the connection between the lyrics and the song is lost when you remove the microSD card from your Walkman and is not recovered even if the microSD card is reinserted. Insert the microSD card and add the lyrics again. Related Topic Displaying the notification panel and shortcuts from the status bar Inserting a microSD card Notes on microSD cards en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Selecting the storage to use You can select the storage to store content and other data on from [System storage] or [SD card]. 1. Swipe the status bar down and tap 2. Tap [ [Settings]. Storage] - [USB storage settings] - [System storage] or [SD card]. Hint [System storage] is selected at the time of purchase. You can switch the storage while your Walkman is connected to a computer. Swipe down the status bar at the top of the screen and tap [System storage selected] or [SD card selected] to put a checkmark in [System storage] or [SD card]. If you switch the storage while your Walkman is connected to a computer, the USB connection is lost. To connect the Walkman as USB storage again, swipe down the status bar and tap [Turn on USB storage] [Turn on USB storage]. The storage ([System storage] or [SD card]) selected in the USB storage settings is recognized as USB storage and the USB connection is reestablished. Related Topic Displaying the notification panel and shortcuts from the status bar Transferring content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Formatting a microSD card Before using a microSD card (not supplied) in your Walkman for the first time, be sure to format the microSD card using the Walkman by following the steps below. Formatting a microSD card will delete all data stored on the microSD card, so be careful not to delete important data. 1. Swipe the status bar down and tap [Settings]. 2. Tap [ Storage], scroll down and then tap [Erase SD card] - [Erase data] - [Erase everything]. All data stored on the microSD card is deleted. Note Be sure to format the microSD card using your Walkman when you use it on the Walkman for the first time. Related Topic Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Notes on microSD cards Use a microSD card (not supplied) that has been formatted using your Walkman. Operations of microSD cards formatted with computers or other devices are not guaranteed. If you format a microSD card containing data, the data will be deleted. Be careful not to delete important data. Do not leave a microSD card within the reach of small children. They might accidentally swallow it. Do not remove the microSD card without unmounting it. Doing so may cause a malfunction in your Walkman. We do not guarantee the operation of all types of compatible microSD cards with your Walkman. Data may be corrupted in the following cases: When a microSD card is removed or your Walkman is turned off during a read or write operation. When a microSD card is used in locations subject to static electricity or electrical noise. We assume no responsibility for any loss or damage of stored data. We recommend that you save a backup copy of important data. Do not touch the terminal of a microSD card with your hand or a metal object. Do not strike, bend or drop a microSD card. Do not disassemble or modify a microSD card. Do not expose a microSD card to water. Do not use a microSD card under the following conditions: Locations beyond the required operating conditions, including locations such as the hot interior of a car parked in the sun and/or in the summer, outdoor areas exposed to direct sunlight, or near a heater. Humid locations or locations with corrosive substances present. When using a microSD card, make sure to check the correct insertion direction into the microSD card slot. Do not insert foreign objects into the microSD card slot. Related Topic Formatting a microSD card Inserting a microSD card Removing a microSD card en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Home screen Application widgets, shortcuts, folders, and more are displayed on the Home screen. There are several Home screens and you can switch the screen by flicking the screen left or right. 1. Status bar Displays the status of your Walkman and notifications. 2. [Music player] widget Plays back music. 3. Application shortcuts Starts application individually. 4. [Music player] shortcut Plays back music transferred by Media Go or drag-and-drop. 5. [Sound adjustment] shortcut Starts the sound adjustment application. 6. Apps Displays all your applications and widgets. 7. [Video player] shortcut Starts video player. 8. [DLNA] shortcut Starts DLNA application. Related Topic Switching Home screens Basic operation keys en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Basic operation keys The following explains the basic operation keys at the bottom of your Walkman screen. 1. (Back) Returns to the previous screen. 2. (Home) Returns to the Home screen. 3. (Recent Apps) Displays recently used applications. Related Topic Home screen en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Switching Home screens There are several Home screens. You can switch the Home screen by flicking the screen left or right. 1. Flick the Home screen left or right. The Home screen will be switched. Hint You can check which Home screen currently is displayed by the location of of the screen. en-11(1) Copyright 2015 Sony Corporation displayed at the bottom Help Guide How to Use Digital Media Player NW-ZX2 Displaying the notification panel and shortcuts from the status bar Swipe the status bar ( ) with one finger to display the notification panel ( ) on which you can check the details of notifications. You can also start the relevant application directly by tapping a notification on the panel. If you swipe the status bar down with two fingers, shortcuts to various settings ( to open the setting screen. ) are displayed. Tap a shortcut Hint Tap the icon ( ) to close the notification panel. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. 1. Connect your Walkman to a running computer via USB. The [USB storage in use] screen is displayed and your Walkman is connected automatically as a mass storage device. Your Walkman can then be accessed by clicking “Computer” or “This PC.” Hint If [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete the connection. If you are prompted to make a Windows operation, click “Cancel” or “×.” When you exchange data between your Walkman and a computer, select the storage to use ([System storage] or [SD card]) on the Walkman. Related Topic Transferring content using Media Go Transferring content using Content Transfer Charging the battery Selecting the storage to use en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Notes on connecting your Walkman to a computer Do not disconnect your Walkman from your computer when transferring data between the Walkman and the computer via USB. Doing so may result in loss of the data being transferred and data on the Walkman. Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the computer before conducting those operations. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Resetting your Walkman Try resetting your Walkman if operations become unstable. Before resetting the Walkman, disconnect the Walkman from your computer and check that no content such as music is being played. Otherwise, the data may be damaged. 1. Press and hold the button ( ) for about 8 seconds to reset your Walkman. You can reset your Walkman even if the display of the Walkman is turned off. Note Resetting your Walkman will not delete any data or reset any settings. Related Topic Formatting the storage of your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Formatting the storage of your Walkman Delete data such as Google account information and downloaded applications, and reset your Walkman to factory default. If you put a checkmark in the checkbox by tapping [Erase system storage], the following data will be erased: Music and photo data transferred to the Walkman, preinstalled content, the Help_Guide_Installer.exe or Help_Guide_Installer_for_mac file stored on [System storage] for installation on your computer. Be careful because the preinstalled content and the files in the “FOR_WINDOWS” and “FOR_MAC” folders will not be offered again. It is best to back up such data to a computer before initializing the Walkman. 1. Swipe the status bar down and tap [Settings]. 2. Tap [ Backup & reset] - [Factory data reset] - [Reset device]. To delete music, photos, etc. transferred to [System storage], scroll down and then tap [Erase system storage] to put a checkmark in the checkbox before tapping [Reset device]. 3. Tap [Erase everything]. Your Walkman restarts automatically after being initialized. Related Topic Displaying the notification panel and shortcuts from the status bar Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Updating your Walkman Updating your Walkman to the latest version of the system software allows you to use the most recent functions in the optimal environment. You will be notified of system updates by means such as the network. Note It is best to back up data before updating your Walkman. You cannot update your Walkman if you have selected [SD card] as the storage to use. Change the storage setting to [System storage]. Related Topic Customer support website Selecting the storage to use en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Installing Media Go Install Media Go to your Windows computer. 1. Connect your Walkman to your Windows computer via USB. 2. Make sure that [USB storage in use] is displayed on the screen. Hint If [USB connected] is displayed, tap [Turn on USB storage]. 3. Open the “WALKMAN” folder using the procedure below that corresponds to your computer. Windows 7 or earlier: Select “Start” – “Computer,” and open the “WALKMAN” folder. Windows 8: Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, open the “WALKMAN” folder. Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open the “WALKMAN” folder. 4. Double-click “FOR_WINDOWS.” 5. Double-click “MediaGo_WM(.exe)” in the folder. The setup file is extracted. Depending on the version of Windows, a “User Account Control” screen may appear. In this case, click “Yes.” 6. Follow the on-screen instructions to install Media Go. When you click “Finish” after installation, Media Go automatically starts. Hint During installation, you may be prompted to install additional software components that are necessary to run Media Go. If prompted, follow the on-screen instructions to download and install the components. When your Windows computer is connected to the Internet, the latest version of Media Go is automatically searched and downloaded. If a message to install the latest version of Media Go appears, click the message and follow the on-screen instructions to install the software. If [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete the connection. Note If the “WALKMAN” folder is not displayed, [SD card] is selected as the storage to be displayed on the computer. On your Walkman, select [System storage] as the storage to use. Depending on the environment, restarting your computer may be required. Follow the on-screen instructions. Related Topic Selecting the storage to use Connecting to a computer Importing and transferring content from media using Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Installing Content Transfer Install Content Transfer to your Mac computer. 1. Connect your Walkman to your Mac computer via USB. 2. Make sure that [USB storage in use] is displayed on the screen. Hint If [USB connected] is displayed, tap [Turn on USB storage]. 3. Select “WALKMAN” in the sidebar of the Finder. 4. Double-click the “FOR_MAC” folder. 5. Double-click “ContentTransfer.pkg.” The installer starts. 6. Follow the on-screen instructions to install Content Transfer. is displayed in the Dock when the installation is completed. Click to start Content Transfer. Hint If the “WALKMAN” folder is not displayed, [SD card] is selected as the storage to be displayed on the computer. On your Walkman, select [System storage] as the storage to use. Related Topic Selecting the storage to use Connecting to a computer Transferring content using Content Transfer en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Importing and transferring content from media using Media Go Use Media Go to import and transfer content such as music on your Windows computer. This section explains how to import and transfer music from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist names automatically. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to your Windows computer via USB. 3. Start Media Go. 4. Insert an audio CD into the CD drive of your Windows computer. 5. Confirm the music content on the audio CD. 6. Transfer the music content on the audio CD to your Walkman. Drag-and-drop the cover art of the desired CD ( ) to “WALKMAN (model name)” ( ). Hint For details about how to use Media Go, refer to the help of Media Go. Songs transferred to your Walkman are imported to your computer at the same time. Recommended file formats for ripping CDs are FLAC for higher sound quality and AAC (.mp4) and MP3 (.mp3) for normal sound quality. Media Go obtains the CD information from a database on the Internet. Information on some CDs may not be available in the database. If information on your CD is missing, you can add it manually after importing the CD. For information about adding and editing CD information, refer to the help of Media Go. Note Imported content is limited to private use only. Use of content for other purposes requires the permission of the copyright holders. Commercial DVDs and Blu-ray discs cannot be imported into Media Go. Related Topic Installing Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using Media Go Transfer content such as music or playlists managed with Media Go on your computer to your Walkman. Content with copyright protection cannot be transferred. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to a running computer via USB, and then start Media Go. 3. Select the desired content ( ) on Music Library of Media Go, and drag-and-drop it to your “WALKMAN (model name)” ( ). Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder of your Walkman. Note Media Go does not support content that uses Windows Media digital rights management technology (“WMDRM”). Related Topic Selecting the storage to use Connecting to a computer Importing and transferring content from media using Media Go en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring iTunes content using Media Go Media Go supports transfer of data from iTunes to your Walkman. Transfer content such as music or playlists managed with iTunes on your computer to the Walkman. Content with copyright protection cannot be transferred. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to a running computer via USB, and then start Media Go. 3. Start iTunes. 4. Select the desired content from iTunes ( ), and drag-and-drop it to your “Walkman (model name)” ( ). Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder of your Walkman. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using Content Transfer Transfer content such as music or playlists on your Mac computer or managed with iTunes to your Walkman. Content with copyright protection cannot be transferred. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to a running computer via USB, and then start Content Transfer. 3. Display the desired content on the Finder or the desired content or playlists on iTunes. 4. Drag-and-drop the content or playlists you want to transfer to Content Transfer. Content is transferred to your Walkman. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using Explorer Content such as music can be directly transferred by drag-and-drop using Windows Explorer. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to a running computer via USB. 3. Open the “WALKMAN” folder using the procedure below that corresponds to your computer. Windows 7 or earlier: Select “Start” – “Computer,” and then open the “WALKMAN” folder. Windows 8: Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, open the “WALKMAN” folder. Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open the “WALKMAN” folder. 4. Open the folder to which you want to transfer content. To transfer music files or folders: “Music” folder To transfer photo files or folders: “Picture,” “Pictures,” or “DCIM” folder To transfer video files or folders: “Video,” “Movies” or “DCIM” folder 5. Drag-and-drop the desired files or folders ( ) to the applicable folder ( ) in the “WALKMAN” folder. Hint If you have selected [SD card] as the storage to use, the volume label of the microSD card (not supplied) is shown instead of "WALKMAN" in steps 3 and 5 above. Note Do not change folder name or delete the “Music” folder. Some songs may not be played back on your Walkman due to copyright protection. Depending on the language setting of your Walkman, the information of the transferred content may not be displayed correctly. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using the Finder Content such as music can be directly transferred by drag-and-drop using the Finder. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content. 2. Connect your Walkman to a running computer via USB. 3. Select “WALKMAN” in the sidebar of the Finder. 4. Open the folder to which you want to transfer content. To transfer music files or folders: “Music” folder To transfer photo files or folders: “Picture,” “Pictures,” or “DCIM” folder To transfer video files or folders: “Video,” “Movies” or “DCIM” folder 5. Drag-and-drop the desired files or folders ( ) to the applicable folder ( ) in the “WALKMAN” folder. Hint If you have selected [SD card] as the storage to use, the volume label of the microSD card (not supplied) is shown instead of "WALKMAN" in steps 3 and 5 above. Note Do not change folder name or delete the “Music” folder. Some songs may not be played back on your Walkman due to copyright protection. Do not disconnect your Walkman while the data is transferred. Otherwise, data being transferred or stored on the Walkman may be damaged. If the Walkman is disconnected while files are being transferred, unnecessary files may be left in the Walkman. In this case, transfer usable files back to the computer and format the Walkman. Depending on the language setting of your Walkman, the information of the transferred content may not be displayed correctly. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Making a Bluetooth connection using the NFC function Simply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on the power of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetooth connection. 1. Swipe the status bar down, tap [Settings] - [More] and check that [NFC] is checked. 2. If the Bluetooth audio device has an NFC switch, set the NFC switch to on. 3. Touch your Walkman to the Bluetooth audio device. Touch the mark of your Walkman ( ) to the mark of the Bluetooth audio device ( instructions appear on the screen of the Walkman. ). Hold together until 4. Follow the on-screen instructions to complete the connection. Hint Touch the devices together again to disconnect. Take the following measures if the connection is poor. Slowly move your Walkman over the mark of the Bluetooth audio device ( If your Walkman is in a case, remove the case. To turn off the NFC function, swipe the status bar down, tap the check mark. Related Topic ). [Settings] - [More] - [NFC] and remove Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Turning the Bluetooth function on/off To connect Bluetooth audio devices with your Walkman, you first have to turn on the Bluetooth function. Depending on the device, the procedure to establish connection may vary. Refer to the operating instructions of the Bluetooth audio device. 1. Swipe the status bar down and tap [BLUETOOTH] or [BLUETOOTH OFF]. 2. Tap to switch [ON]/[OFF]. Hint To reduce battery consumption, turn off the Bluetooth function when not in use. Note The Bluetooth communications antenna ( ) is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while using Bluetooth communications, the communication quality may be affected. Related Topic Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Pairing a Bluetooth audio device To connect with a new Bluetooth audio device, you need to pair with it while the Bluetooth function of your Walkman is on. You only need to do this once between the Walkman and the new Bluetooth audio device. Just turn on the device the next time. 1. Put the Bluetooth audio device you want to connect with in discoverable mode. Refer to the operating instructions supplied with the Bluetooth audio device for details on procedures for putting it in discoverable mode. 2. Swipe the status bar down and tap [BLUETOOTH]. Make sure the Bluetooth function is on. If not, turn on the Bluetooth function. 3. Tap the device you want to pair with from the list. If the device you want to connect with is not displayed in the [AVAILABLE DEVICES] list, check that the Bluetooth audio device you want to connect with is in discoverable mode and tap [SEARCH FOR DEVICES] on the screen of your Walkman. If a number is displayed on the screen of the Walkman, make sure the same number is displayed on that device. The pairing and connection status will be displayed under the Bluetooth audio device name. With some devices, a connection is established after pairing. Hint If the Bluetooth audio device you want to connect with has an NFC function, pairing and connection can be made with one touch. Note A passkey (*1) input screen is displayed for some devices. Check the passkey of the other device, and input the passkey. (*1) “Passkey” is also called “Pass code,” “PIN code,” “PIN number,” or “Password.” For the passkey of the other device, refer to the manual of that device. Related Topic Displaying the notification panel and shortcuts from the status bar Connecting to a Bluetooth audio device Making a Bluetooth connection using the NFC function en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a Bluetooth audio device Connect a paired Bluetooth audio device with your Walkman while the Bluetooth function is on. 1. Swipe the status bar down and tap - [BLUETOOTH]. Make sure the Bluetooth function is on. If not, turn on the Bluetooth function. 2. Tap the name of the device you want to connect with in the [Paired devices] list. [Connected] will be displayed under the name of the device while the device is connected. If the [Paired devices] list is not displayed, or the device you want to connect with is not displayed in the [Paired devices] list, pair the devices first. Hint If the Bluetooth audio device you want to connect with has an NFC function, pairing and connection can be made with one touch. To reduce battery consumption, turn off the Bluetooth function when not in use. Related Topic Pairing a Bluetooth audio device Displaying the notification panel and shortcuts from the status bar Making a Bluetooth connection using the NFC function en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 What is Wi-Fi? Wi-Fi (*1) communication is communications technology which allows you to connect wireless LAN devices displaying the Wi-Fi logo and use public wireless LAN service. You can use Wi-Fi to browse the Internet on your Walkman or connect to other communications devices. (*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified. Related Topic Turning Wi-Fi on/off en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Turning Wi-Fi on/off You can use Wi-Fi to browse the Internet on your Walkman. To use Wi-Fi communications with the Walkman, first turn on the Wi-Fi function. 1. Swipe the status bar down and tap [WI-FI] or [WI-FI OFF]. 2. Tap to switch [ON]/[OFF]. Hint To reduce battery consumption, turn off the Wi-Fi function when not in use. Wi-Fi (*1) communications is communications technology which allows you to connect wireless LAN devices displaying the Wi-Fi logo and use public wireless LAN service. Note The Wi-Fi antenna ( ) is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while connecting to the Internet using the Wi-Fi function, the communications quality may deteriorate. (*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified. Related Topic Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a Wi-Fi network There are several ways of making a Wi-Fi connection, depending on what type of Wi-Fi router you use. Follow the checklist below to find out how to set up a Wi-Fi connection with your Wi-Fi router. 1. 2. 3. 4. 5. Internet Modem Wi-Fi router Computer Walkman Question: Does your Wi-Fi router have a WPS button? Yes. No. Go to “Connecting to a Wi-Fi network using the WPS button.” Go to “Connecting to a Wi-Fi network from the settings screen.” Note For information about your wireless LAN environment, please contact the manufacturer of your Wi-Fi device, the wireless LAN service provider that you subscribe to, or the person who set up your Wi-Fi device. Related Topic Turning Wi-Fi on/off Connecting to a Wi-Fi network from the settings screen Connecting to a Wi-Fi network using the WPS button en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a Wi-Fi network from the settings screen If your Wi-Fi router does not support WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make a Wi-Fi connection by selecting a network from the list of available networks. 1. Swipe the status bar down and tap [WI-FI]. Make sure the Wi-Fi function is on. If not, turn on the Wi-Fi function. 2. Tap the network you want to use from the list. 3. Enter a password, if needed, and tap [Connect]. Hint If the network SSID of the access point that you want to use is not shown in the network list, add the network manually. If you are connecting to a Wi-Fi network for the first time, select a method for setting up a Wi-Fi connection. When you are in range and the Wi-Fi function is on, your Walkman will automatically reconnect to a network to which you have connected before. To check the MAC address of your Walkman or other Wi-Fi details, swipe the status bar down and tap [WI-FI] - [Advanced]. Note Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point. Related Topic Turning Wi-Fi on/off Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network using the WPS button en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Connecting to a Wi-Fi network using the WPS button If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make a Wi-Fi connection easily by pressing the button. 1. Swipe the status bar down and tap [WI-FI]. Make sure the Wi-Fi function is on. If not, turn on the Wi-Fi function. 2. Tap . A screen to prompt you to press the WPS button on the Wi-Fi router appears. 3. Press the WPS button on the Wi-Fi router within 2 minutes. When the connection is made successfully, the message to notify you that your Walkman is connected to a Wi-Fi network will be displayed. 4. Tap [OK] to complete the setting. Hint When you first connect to a Wi-Fi network, check how to set up a Wi-Fi connection. When you are in range and the Wi-Fi function is on, your Walkman will reconnect to available networks to which you have connected before. Note Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point. Related Topic Turning Wi-Fi on/off Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network from the settings screen en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Checking the Wi-Fi network status You can check the status of a Wi-Fi network by the icon shown in the status bar. : Connected to a Wi-Fi network. : An open network is detected (when Wi-Fi network notification is set to on). Hint You can check the troubleshooting when your Walkman has problems with the Wi-Fi connection, using Fi checker]. Tap [Wi-Fi checker] on the Home screen to display. en-11(1) Copyright 2015 Sony Corporation [Wi- Help Guide How to Use Digital Media Player NW-ZX2 Notes on handling your Walkman Warning Be sure not to short-circuit the terminals of your Walkman with metallic objects. Do not spill water on your Walkman or allow any foreign object to enter it. This may cause fire or electric shock. If this occurs, turn off the Walkman immediately, disconnect the Walkman from your computer, and consult your nearest Sony dealer or Sony Service Center. Do not place your Walkman in fire. Do not take apart or modify your Walkman. Doing so can result in electric shock. Consult your nearest Sony dealer or Sony Service Center for exchange of rechargeable batteries, internal checks, or repair. Do not put any heavy object on top of your Walkman or apply a strong shock to it. This may cause malfunction or damage. The following descriptions are important for using your Walkman. Be sure to follow the instructions below. Charging time differs depending on battery usage conditions. If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out. Please contact your nearest Sony dealer. Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if the battery has leaked as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rub your eyes as this may lead to blindness. Wash out your eyes with clean water and consult a doctor. If the liquid gets onto your body or clothes, wash it off immediately. Failure to do so may cause burns or injury. Consult a doctor if you are burned or injured by the liquid from the battery. Heat may build up in your Walkman while charging if it is used for an extended period of time. Note that condensation may form temporarily in cases such as when your Walkman is moved quickly from a low-temperature environment to a high-temperature environment, or used in a room where a heater has just been turned on. Condensation is a phenomenon where moisture in the air adheres to surfaces such as metal panels and then changes to liquid. If condensation forms in the Walkman, leave it turned off until the condensation disappears. If you use the Walkman with condensation present, a malfunction may result. If you use your Walkman in a cold location, images may appear with black bands around them. This is not a malfunction of the Walkman. If your Walkman causes interference to radio or television reception, turn the Walkman off and move it away from the radio or television. Mild tingling may be felt on your ears in particularly dry air conditions. This is a result of static electricity accumulated in the body, and it is not a malfunction of your Walkman. This effect can be minimized by wearing clothes made from natural materials. When using a strap (not supplied), be careful to avoid catching it on objects you pass by. Also, be careful not to swing your Walkman by the strap to avoid bumping people. Refrain from using your Walkman as is requested by in-flight announcements during takeoff or landing in an aircraft. If you see lightning or hear thunder, take off the headphones immediately and refrain from using your Walkman. Never use your Walkman where it will be subjected to extreme light, temperatures, humidity or vibration. For example, never leave the Walkman in a car parked in the sun or in direct sunlight. It may become discolored, distorted or damaged. Do not leave your Walkman in a place subject to excessive dust. Do not leave your Walkman on an unstable surface or in an inclined position. When unplugging the headphones from your Walkman, make sure to hold the headphone plug. Pulling by the headphone cord itself may damage it. Do not apply strong force to the surface of the display. This may cause a distortion in colors or brightness, or it may cause a malfunction of the display. Be sure to follow the precautions below when using your Walkman. Failure to do so may warp the casing or cause the Walkman to malfunction. Do not sit down with your Walkman in your back pocket. Do not put your Walkman in a bag with the headphones/earphones cord wrapped around it and subject the bag to strong impact. Do not expose your Walkman to water. The Walkman is not waterproof. Be sure to follow the precautions below. Be careful not to drop your Walkman into a sink or other container filled with water. Do not use your Walkman in humid locations or wet weather such as rain or snow. Do not get your Walkman wet. If you touch your Walkman with wet hands or put the Walkman in a damp article of clothing, the Walkman may get wet, which may cause a malfunction. Sample data is pre-installed on your Walkman. Sample data is not installed in some countries/regions. If you delete the sample data, you cannot restore it, and we will not supply any replacement data. Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your Walkman or computer. Notes on storing lithium-ion rechargeable batteries A lithium-ion rechargeable battery is built into your Walkman. When you store it for a long period of time, be sure to follow the storage instructions below. Leaving a charged battery unused for a long period of time causes deterioration of the battery and results in a decrease of battery capacity. The deterioration is more severe when the battery is stored with a full charge, and is accelerated by prolonged exposure to heat such as when leaving your Walkman in a car while connected to the power port. Store the Walkman at temperatures below 35 °C (95 ºF). Charging or discharging the battery to approximately 50 % of capacity before storing is also recommended. The battery deteriorates when left in a depleted condition. Charge the battery to approximately 50 % of capacity at least once every six to twelve months to prevent deterioration. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Notes on headphones Road safety Avoid listening with your headphones in situations where hearing must not be impaired. Preventing hearing damage Avoid using the headphones at a high volume. Hearing experts advise against continuous, loud, and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use. Do not turn the volume up high all at once, especially when using headphones. Turn up the volume gradually to avoid excessive levels hurting your ears. Consideration for others Keep the volume at a moderate level. This will allow you to hear outside sounds and to be considerate to the people around you. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Notes on the software Copyright laws prohibit reproducing the software or the manual accompanying it, in whole or in part, or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the supplied software. The supplied software cannot be used with equipment other than that to which it is designated. Please note that, due to continued efforts to improve quality, the software specifications may be changed without notice. Operation of your Walkman with software other than that supplied is not covered by the warranty. The explanations in this manual assume that you are familiar with the basic operations of your computer. For details on the use of your computer and operating system, please refer to the respective manuals. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Maintenance of your Walkman Clean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses. If the headphone plug is dirty, it may cause noise or sound skipping. To enjoy listening with good sound, wipe the headphone plug occasionally with a soft dry cloth. Should your Walkman become excessively dirty, clean it with a soft cloth slightly moistened with water or mild detergent solution, being careful not to allow water to get inside the Walkman and headphones. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene as doing so may damage the surface of your Walkman. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites. For customers in the USA: http://www.sony.com/walkmansupport For customers in Canada: English http://www.sony.ca/ElectronicsSupport/ French http://www.sony.ca/ElectronicsSupport/ For customers in Latin America: http://www.sony-latin.com/index.crp For customers in Europe: http://www.sony.eu/dna/wm/ For customers in Asia/Oceania/Middle East/Africa: English http://www.sony-asia.com/support Korean https://scs.sony.co.kr/scs/handler/ProductSupport Simplified Chinese http://service.sony.com.cn/KB/ Traditional Chinese http://service.sony.com.tw/ For customers who purchased the overseas models: http://www.sony.co.jp/overseas/support/ en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Specifications Platform Android™ 4.2 Display Size/resolution 4.0-inch (10.2 cm)/FWVGA (854 × 480 Pixels) Panel type TFT color display Interface USB Hi-Speed USB (USB 2.0 compliant) Headphone Stereo mini-jack WM-PORT WM-PORT (multiple connecting terminal): 22 pins External memory microSD (up to 2 GB) microSDHC (up to 32 GB) microSDXC (64 GB and more) Wireless LAN IEEE 802.11a/b/g/n Bluetooth Communication system: Bluetooth specification version 3.0 Sensor GPS receiver Accelerometer Microphone Monaural Output (headphones) Frequency response 20 Hz to 40,000 Hz Sound Effects ClearAudio+ (On/Off) Equalizer Clear Bass Surround sound DSEE HX (On/Off) Dynamic normalizer (On/Off) Power Source Built-in Rechargeable lithium-ion Battery USB power (from a computer via a USB connector of the player) Charging Time USB-based charging Approx. 4.5 hours Operating temperature 5 °C to 35 °C (41 ºF to 95 ºF) Dimensions w/h/d, projecting parts not included XX.X mm × XX.X mm × XX.X mm (The thinnest part: x.x mm) ( X X/X inches × X X/X inches × X/XX inches (The thinnest part: XX/XX inches) ) w/h/d XX.X mm × XX.X mm × XX.X mm (X X/X inches × X X/X inches × X/X inches) Mass XX g (X.X oz) Capacity (User available capacity) (*1) 128 GB (Approx. xx GB = x,xxx bytes) Actual available memory for other contents (*1) xx GB (Approx. 113 GB = 121,269,354,496 bytes) Actual available memory for application software (*2) xx GB (Approx. 1.97 GB = 2,147,483,648 bytes) (*1) Available capacity may vary. A portion of the memory is used for data management functions. (*2) Actual available memory for application software includes the memory space which is used for factory-preinstalled applications. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Battery life The time below may differ depending on ambient temperature or the status of use. Battery Life (continuous playback) Actual battery life may vary depending on settings. The estimated battery usage hours shown below are based on typical usage conditions with “Settings for battery life measurement” as shown below. Music MP3 128 kbps Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs Linear PCM 1,411 kbps Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs FLAC 96 kHz/24 bit Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs FLAC 192 kHz/24 bit Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs DSD 2.8224 MHz/1 bit Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs DSD 5.6448 MHz/1 bit Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs Video MPEG-4 384 kbps Bluetooth ON: Approx. XX Hrs Bluetooth OFF: Approx. XX Hrs Direct REC MP3 128 kbps Approx. XX Hrs Note Even if the player is turned off for an extended period, a small amount of battery power is still consumed. Battery life may vary depending on volume setting, conditions of use and ambient temperature. Settings for battery life measurement Display Brightness (*1): Default Sound adjustment ClearAudio+ (*2): OFF (default setting: OFF) Equalizer (*3): OFF (default setting: OFF) Surround sound (*3): OFF (default setting: OFF) DSEE HX (*3)(*4): OFF (default setting: OFF) Dynamic normalizer (*3): OFF (default setting: OFF) (*1) The maximum brightness setting shortens the battery life for continuous video playback by about XX% compared with the default setting. (*2) The [On] setting shortens the battery life about XX% compared with the [Off] setting. (*3) Setting [Equalizer] to other than [None], [Surround sound] to other than [None], [DSEE HX] to [On] and [Dynamic normalizer] to [On] shortens the battery life for continuous music playback by about XX%. (*4) The [On] setting shortens the battery life about XX% compared with the [Off] setting. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Maximum recordable number of songs and time (Approx.) The approximate times are based on the case in which you transfer or record only 4 minute songs. Number MP3 128 kbps: Approx. 20,000 songs Linear PCM 1,411 kbps: Approx. 2,700 songs FLAC 96 kHz/24 bit: Approx. 800 songs FLAC 192 kHz/24 bit: Approx. 400 songs DSD 2.8224 MHz/1 bit: Approx. 600 songs DSD 5.6448 MHz/1 bit: Approx. 300 songs Time MP3 128 kbps: Approx. 1,333 hr. 20 min. Linear PCM 1,411 kbps: Approx. 180 hr. 00 min. FLAC 96 kHz/24 bit: Approx. 53 hr. 20 min. FLAC 192 kHz/24 bit: Approx. 26 hr. 40 min. DSD 2.8224 MHz/1 bit: Approx. 40 hr. 00 min. DSD 5.6448 MHz/1 bit: Approx. 20 hr. 00 min. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Maximum recordable time of videos (Approx.) The approximate times are estimated in the case where only videos are transferred. The time may differ, depending on the conditions under which the player is used. Video: 384 kbps/Music: 128 kbps Approx. 462 hr. 20 min. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Supported formats Music (Music player) Audio Formats MP3 Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR)) Sample frequency (*1): 32, 44.1, 48 kHz WMA (*2)(*6) Media File format: ASF file format File extension: .wma Bit rate: 5 kbps to 384 kbps (Supports variable bit rate (VBR)) Sample frequency (*1): 8 kHz to 48 kHz FLAC Media File format: FLAC file format File extension: .flac Bit depth : 16 bit, 24 bit Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz Linear PCM Media File format: Wave-Riff file format File extension: .wav Bit depth : 16 bit, 24 bit Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz AAC (*2)(*3)(*6) Media File format: MP4 file format File extension: .mp4, .m4a, .3gp Bit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4) Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz HE-AAC (*3)(*6) Media File format: MP4 file format File extension: .mp4, .m4a, .3gp Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4) Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz Apple Lossless (*6) Media File format: MP4 file format File extension: .m4a, .mp4 Bit depth: 16 bit, 24 bit Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz AIFF Media File format: AIFF file format File extension: .aif, .aiff, .afc, .aifc Bit depth: 16 bit, 24 bit Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz DSD (*5) Media File format: DSF, DSDIFF File extension: .dsf, .dff Bit depth: 1 bit Sample frequency (*1): 2.8224 MHz, 5.6448 MHz Video Video Formats (*6) AVC (H.264/AVC) Media File format: MP4 file format, “Memory Stick” video format File extension: .mp4, .m4v Profile: Baseline Profile/Main Profile/High Profile Level: 4 Bitrate: Max. 20 Mbps Frame rate: Max. 30 fps Resolution: Max. 1,920 × 1,080 (*7) MPEG-4 Media File format: MP4 file format, “Memory Stick” video format File extension: .mp4, .m4v Profile: Simple Profile/Advanced Simple Profile Bitrate: Max. 20 Mbps Frame rate: Max. 30 fps Resolution: Max. 1,920 × 1,080 (*7) Windows Media Video 9 Media File format: ASF file format File extension: .wmv Bitrate: Max. 20 Mbps Frame rate: Max. 30 fps Resolution: Max. 1,920 × 1,080 (*7) Audio Formats AAC-LC (for AVC, MPEG-4) Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4) Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz WMA (for Windows Media Video 9) Bit rate: 5 kbps to 384 kbps (Supports variable bit rate (VBR)) Sample frequency (*1): 8 kHz to 48 kHz Photo (*8) (Photo Viewer) Photo Formats JPEG Media File format: Compatible with DCF 2.0/Exif 2.21 file format File extension: .jpg, .jpeg Profile: Baseline Profile Number of pixels: Max. 6,048 × 4,032 pixels (24,385,536 pixels) PNG File extension: .png Number of pixels: Max. 2,048 × 2,048 pixels (4,194,304 pixels) (*1) Sample frequency may not correspond to all encoders. (*2) Copyright protected files cannot be played back. (*3) Files with copyright protection cannot be transferred to a microSD card. (*4) Non-standard bit rates and/or non-guaranteed bit rates are included depending on the sampling frequency. (*5) Audio that is converted to Linear PCM is output. (*6) Files that are 4 GB or larger cannot be played back. (*7) These numbers indicate the maximum resolution of playable video, and do not indicate the player’s display resolution. (*8) Some photo files cannot be played back, depending on their file formats. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 System requirements Computer Windows Vista® Home Basic (Service Pack 2 or later) Windows Vista® Home Premium (Service Pack 2 or later) Windows Vista® Business (Service Pack 2 or later) Windows Vista® Ultimate (Service Pack 2 or later) Windows® 7 Starter (Service Pack 1 or later) Windows® 7 Home Basic (Service Pack 1 or later) Windows® 7 Home Premium (Service Pack 1 or later) Windows® 7 Professional (Service Pack 1 or later) Windows® 7 Ultimate (Service Pack 1 or later) Windows® 8 Windows® 8 Pro Windows® 8.1 Windows® 8.1 Pro Mac OS® X v10.6 or later Pre-installed OS only supported. “Compatibility mode” for Windows XP (included with Windows Vista and Windows 7) is not supported. CPU: 1 GHz processor (2.6 GHz recommended for video playback on PC) RAM: 1 GB or more (2 GB RAM required for Windows 8 64-bit) Hard Disk Drive/Solid State Drive: 600 MB or more of available space Web browser: Internet Explorer 7 or later Internet connection (for Gracenote® MusicID® service, podcast features, Store access, or online help) Not supported by the following environments: Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment We do not guarantee operation for all computers even if they meet the above System Requirements. en-11(1) Copyright 2015 Sony Corporation Help Guide How to Use Digital Media Player NW-ZX2 Contents List of accessories and manuals supplied with your Walkman. Walkman (1) USB cable (1) Leather Carrying Case (1) Spacer (1) Quick Start Guide Headphones and microSD Card are not supplied with your Walkman. About the genuine leather carrying case This product is made of genuine leather. Unlike artificial leather, genuine leather may have scratches, wrinkles, or vein marks on the surface. Every case has a unique appearance and color. Wrapping the headphone cord around the leather carrying case when storing may leave headphone cord marks as the leather is soft. When using cleaner, read the instructions carefully and try it on an inconspicuous part first. Do not use any type of solvents such as alcohol or thinner for cleaning. Doing so will cause color fading, deformation or degradation which may damage the leather carrying case. Moisture such as rain or sweat, or friction may cause discoloration or color migration to your clothes, etc. Do not use or store the leather carrying case in a location exposed to direct sunlight (such as in a car), extremely high/low temperatures, high humidity or dust. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 What can I do to solve a problem? If your Walkman does not function as expected, try the following steps to resolve the issue. Before resetting your Walkman, disconnect the Walkman from your computer and check that no content such as music is being played back. Otherwise, the data may be damaged. You can then reset the Walkman safely. 1. Check the topic on the issue in “Q&A.” 2. Connect your Walkman to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3. Press and hold the button ( ) for about 8 seconds to reset your Walkman. 4. Check information on the issue in the help of the software having problems. 5. Look up information on the issue on one of the customer support websites. 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Note Data will not be deleted, nor will any settings be changed by resetting. Related Topic Charging the battery Resetting your Walkman Customer support website en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Your Walkman does not operate or the power does not turn on. If you transfer a lot of content such as music to your Walkman at once, it will take time to build the database on the Walkman. Make sure that the power is on. If not, press the button. If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out. If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press and hold the button for about 8 seconds to reset the Walkman. Related Topic Parts and controls Charging the battery Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 You want your Walkman screen to stay on longer before it turns off automatically. Swipe the status bar down, tap [Settings] - [ Display] - [Sleep] and select the desired time. en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using the Walkman immediately and consult your nearest Sony dealer. Related Topic Customer support website en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 An alarm (beep) is heard and the message [Check the volume level] is displayed. You can turn up the volume after canceling the alarm and warning. After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically. Related Topic Volume operation (Only for countries/areas complying with European Directives) en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 There is no sound. Check that the [Master] volume is not set to zero. Check that the [Music, video, games, & other media] volume is not set to zero. Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device is connected via a Bluetooth connection. If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed. Check the Bluetooth connection. If the problem still persists after performing the remedies above, press and hold the button for about 8 seconds to reset your Walkman. Related Topic Using the volume “+” and “-” buttons Turning the Bluetooth function on/off Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Swipe the status bar down, tap [Settings] - [ Sound] - [Volumes] and then slide [Music, video, games, & other media] to increase the volume. If the AVLS (Volume Limit) setting is activated, deactivate it. When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device. If the volume level cannot be adjusted directly on the Bluetooth audio device, increase the volume on your Walkman. Related Topic Displaying the notification panel and shortcuts from the status bar Parts and controls en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries. Related Topic Customer support website en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 The battery life is short. If your Walkman is used in an environment where the temperature is below 5 °C (41 ºF), the battery life becomes shorter due to characteristics of the battery. This is not a malfunction. Charge the battery until it is full. More battery power is consumed when the Bluetooth function is used. More battery power is consumed when the Wi-Fi function is used. More battery power is consumed when the GPS function is used. You can preserve the battery life and get more use from each charge by changing your Walkman settings and managing the power appropriately. Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used for over a year. Contact your nearest Sony dealer. If the usable battery life is half that when new even after sufficiently charging the battery, your battery may have deteriorated. Contact your nearest Sony dealer. Related Topic Charging the battery Customer support website en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 The computer does not recognize your Walkman. If the remaining battery power is low, charge the battery. When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a few minutes to be recognized by the computer. Check that the computer recognizes the Walkman after you have connected it to the computer for about 10 minutes. Make sure that the USB connection to the computer is made properly and securely. Use the supplied USB cable. Your Walkman may not be recognized if connected via a USB hub. Connect the Walkman directly to the USB connector on your computer. Make sure that the USB connection is not turned off. Swipe the status bar down and then tap [Turn on USB storage] on the notification panel followed by [Turn on USB storage] then [OK]. If the approaches listed above fail to resolve the issue, press and hold the button for about 8 seconds to reset your Walkman, and then try the USB connection again. Related Topic Charging the battery Connecting to a computer Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 The computer does not recognize a microSD card inserted in your Walkman. Change the setting to [SD card] as the storage to use. Make sure that no data is being transferred by checking your Walkman screen. Disconnect the USB cable from your computer, and then connect it again. Back up all of the data on the microSD card (not supplied) to your computer, and then initialize the microSD card with your Walkman. Related Topic Selecting the storage to use Connecting to a computer Formatting a microSD card en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 You cannot install software to your computer. Media Go can be also obtained by downloading it via the Internet. If you cannot find the “MediaGo_WM(.exe)” file or the installation does not start even though you double-clicked the file, download Media Go from the following website and install it by following the on-screen instructions. http://mediago.sony.com/enu/ If other software is running, it may interfere with the installation. Be sure to quit all other software before installing this software. Particularly, be sure to disconnect from the Internet and quit security software as it can put a heavy load on the computer. There may not be enough free space on the hard drive. Check the amount of free hard drive space required to install the software, and then delete any unnecessary files. With a Windows computer, you may not be able to install the software if your account does not have administrator privileges or if you have not logged in as a computer administrator. Log in using an account with administrator privileges or as the computer's administrator. Furthermore, if two-byte characters are used in the user name, create a new account using only one-byte characters in the user name. With a Windows computer, a message dialog may be hidden by the install screen, making the install process seem stopped. Press and hold the “Alt” key while pressing the “Tab” key several times. When the dialog is displayed, follow the instructions in the dialog box. Related Topic System requirements Installing Media Go Installing Content Transfer en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Content such as music cannot be transferred from the computer to your Walkman. Check that the USB connection to the computer is made properly. Use the supplied USB cable. You may not be able to transfer content when using a USB hub. Connect directly to the USB connector on your computer. The version of the installed software may be earlier than that of the supplied Media Go. Install the supplied Media Go or the latest version through the Internet. To transfer content to a microSD card (not supplied), set the destination for transferring content to the microSD card, and then reconnect your Walkman to your computer. There is not enough free space in your Walkman, or the number of files has exceeded the maximum number of transferable files. Delete any unnecessary content to increase free space. For details on the number of files recordable, see the following. “Maximum recordable number of songs and time (Approx.)” “Maximum recordable time of videos (Approx.)” Songs with a limited playing period or playing count may not be transferred due to restrictions set by copyright holders. For details on the settings of each audio file, contact the distributor. Some of the content on your Walkman may be damaged. Copy the content that you need onto the computer and initialize (format) the Walkman. If the software is not compatible with your Walkman, install compatible software and use the compatible software to transfer content. You may be attempting to transfer corrupted content. Delete the content that cannot be transferred from the computer, and import this content to the computer again. Do not perform any other tasks on the computer when transferring content to your computer. Doing so may cause the content to be corrupted. You may be attempting to transfer a file that is not in playable format. See “Supported formats.” Transferring may be stopped due to noise such as static electricity accumulated in the computer. This happens to protect data. Disconnect your Walkman, and then reconnect it. Related Topic Connecting to a computer Installing Media Go Maximum recordable number of songs and time (Approx.) Maximum recordable time of videos (Approx.) Supported formats en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Pairing cannot be done. Pair the devices within the Bluetooth communications range. If the supported profiles are different, your Walkman and Bluetooth device cannot be paired. See "Specifications." Your Walkman cannot be paired if the number of paired devices exceeds the maximum number. If you want to pair another device, delete unnecessary paired devices in advance. Related Topic Specifications Pairing a Bluetooth audio device en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 You cannot connect via the Bluetooth function. Turn on the Bluetooth device and set it up for a Bluetooth connection. Your Walkman cannot connect with devices that are not paired. Check that the Walkman has been paired with the Bluetooth device. Place your Walkman and the Bluetooth device within 1 meter of each other and turn on the Bluetooth device. In the Home screen of the Walkman, swipe the status bar down, tap [BLUETOOTH], and then select the name of the Bluetooth device you want to connect to from the list. The pairing information might have been deleted. Make the pairing operation again. If your Walkman and the Bluetooth device are too far from each other, a Bluetooth connection may not be established or may be interrupted. Place the Walkman and Bluetooth device closer. Related Topic Pairing a Bluetooth audio device Connecting to a Bluetooth audio device Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 You cannot connect to a Wi-Fi network. To connect to a Wi-Fi network, you need to subscribe to an Internet service provider and obtain access to the Internet via wireless LAN. For details on how to connect to a Wi-Fi network, see “Connecting to a Wi-Fi Network.” If you have configured the Wi-Fi settings correctly and still cannot connect to any Wi-Fi network, take the following measures. Check the connection using the [Wi-Fi checker]. Restart the Wi-Fi function. Restart your Walkman. Restart the access point (router). Re-enter the encryption key for the Wi-Fi settings. Reset your Walkman. Initialize the data on your Walkman. Related Topic Connecting to a Wi-Fi network Checking the Wi-Fi network status Resetting your Walkman Formatting the storage of your Walkman en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Your Walkman does not recognize a microSD card that is inserted. The microSD card (not supplied) is not inserted correctly. Remove the microSD card and reinsert it. The contact pins of the microSD card are not clean. Clean the contact pins of the microSD card using a dry cloth or cotton bud and reinsert the microSD card. The microSD card has been formatted in an unsupported format. Copy all data on the microSD card onto your computer and format the microSD card again using your Walkman. Related Topic Removing a microSD card Inserting a microSD card Formatting a microSD card en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Music content cannot be transferred using Media Go. Music content with copyright protection cannot be transferred to a microSD card (not supplied). Related Topic Importing and transferring content from media using Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation Help Guide Troubleshooting Digital Media Player NW-ZX2 Videos cannot be transferred using the “Take along” transfer function. You cannot transfer videos to a microSD card using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation
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