Sony Group PCG571Z Notebook Computer with WLAN and Bluetooth User Manual Ventana QuickStart
Sony Corporation Notebook Computer with WLAN and Bluetooth Ventana QuickStart
Contents
Instruction Manual

VAIO® Computer
Quick Start
PCG-Z1A Series 
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3
Contents
Notice to Users ............................................5
Setting Up ..................................................15
Unpacking Your Computer .......................................16
Applying Ergonomics ...............................................18
Locating Controls and Ports......................................19
Getting Started ..........................................25
Turning On Your Computer......................................26
Using the Touch Pad .................................................30
Registering Your Computer ......................................31
Locating Your VAIO Computer User Guide ............32
Setting Up A Dial-Up Connection ............................33
Turning Off Your Computer .....................................34
Expanding Your Computing Power .........37
Upgrading Memory...................................................38
Locating Preinstalled Programs ................................38
Using the Application Recovery and 
System Recovery CDs ..............................39
Application and System Recovery CDs....................40
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VAIO® Computer Quick Start
4
Using Your Recovery CDs .......................................40
Caring for Your Computer........................47
Storing Your Computer ............................................48
Using Cables and Connections .................................48
Cleaning Your Computer.......................................... 49
Handling the LCD Screen......................................... 49
Troubleshooting........................................51
Troubleshooting Your Computer..............................52
Support Options ........................................................57
Index...........................................................59
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5
Notice to Users
© 2003 Sony Electronics Inc. All rights 
reserved. This manual and the software 
described herein, in whole or in part, may not 
be reproduced, translated, or reduced to any 
machine-readable form without prior written 
approval.
SONY ELECTRONICS INC. PROVIDES NO 
WARRANTY WITH REGARD TO THIS 
MANUAL, THE SOFTWARE, OR OTHER 
INFORMATION CONTAINED HEREIN 
AND HEREBY EXPRESSLY DISCLAIMS 
ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR 
ANY PARTICULAR PURPOSE WITH 
REGARD TO THIS MANUAL, THE 
SOFTWARE, OR SUCH OTHER 
INFORMATION. IN NO EVENT SHALL 
SONY ELECTRONICS INC. BE LIABLE 
FOR ANY INCIDENTAL, 
CONSEQUENTIAL, OR SPECIAL 
DAMAGES, WHETHER BASED ON TORT, 
CONTRACT, OR OTHERWISE, ARISING 
OUT OF OR IN CONNECTION WITH THIS 
MANUAL, THE SOFTWARE, OR OTHER 
INFORMATION CONTAINED HEREIN OR 
THE USE THEREOF.
Sony Electronics Inc. reserves the right to make 
any modification to this manual or the 
information contained herein at any time 
without notice. The software described herein is 
governed by the terms of a separate user license 
agreement.
This product contains software owned by Sony 
and licensed by third parties. Use of such 
software is subject to the terms and conditions 
of license agreements enclosed with this 
product. Some of the software may not be 
transported or used outside the United States. 
Software specifications are subject to change 
without notice and may not necessarily be 
identical to current retail versions.
Updates and additions to software may require 
an additional charge. Subscriptions to online 
service providers may require a fee and credit 
card information. Financial services may 
require prior arrangements with participating 
financial institutions.
The International ENERGY STAR® Office 
Equipment Program is an international program 
that promotes energy saving through the use of 
computers and other office equipment. The 
program backs the development and 
dissemination of products with functions that 
effectively reduce energy consumption. It is an 
open system in which business proprietors can 
participate voluntarily. The targeted products 
are office equipment such as computers, 
displays, printers, facsimiles and copiers. Their 
standards and logos are uniform among 
 As an ENERGY 
STAR® Partner, Sony 
Corporation has 
determined that this 
product meets the 
ENERGY STAR® 
guidelines for energy 
efficiency.
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VAIO® Computer Quick Start
6
participating nations. ENERGY STAR is a U.S. 
registered mark.
Sony, DVgate, Handycam, i.LINK, Mavica, 
MagicGate™ Memory Stick, Memory Stick, 
MovieShaker, VAIO, and the VAIO logo are 
trademarks of Sony Corporation. Microsoft, 
Windows Media, Windows, Windows NT, and 
the Windows logo are registered trademarks of 
Microsoft Corporation. Intel, SpeedStep, and 
Pentium are trademarks or registered 
trademarks of Intel Corporation. PS/2 is a 
registered trademark of IBM. Acrobat Reader, 
Photoshop, Photoshop Elements, and Premiere 
are trademarks of Adobe Systems Incorporated. 
PowerPanel is a trademark of Phoenix 
Technologies Ltd. 
i.LINK is a trademark of Sony used only to 
designate that a product contains an IEEE 1394 
connection. The i.LINK connection may vary, 
depending on the software applications, 
operating system, and compatible i.LINK 
devices. All products with an i.LINK 
connection may not communicate with each 
other. Please refer to the documentation that 
came with your compatible i.LINK device for 
information on operating conditions and proper 
connection. Before connecting compatible 
i.LINK PC peripherals to your system, such as a 
CD-RW or hard disk drive, confirm their 
operating system compatibility and required 
operating conditions. All other trademarks are 
trademarks of their respective owners.
End User / Product 
Activation Requirements
Certain software product(s) included with this 
computer may include features such as copy 
protection and content management technology. 
Use of the software product(s) requires 
agreement to applicable end user agreements 
and full compliance with applicable product 
activation procedures. Product activation 
procedures and privacy policies will be detailed 
during initial launch of the software product(s), 
or upon certain reinstallations of the software 
product(s) or reconfiguration of the computer, 
and may be completed by Internet or telephone 
(toll charges may apply).
Owner’s Record
The model number and serial number are 
located on the bottom of your Sony VAIO 
computer. Refer to the model and serial number 
when you call your Sony Service Center.
Model Number: PCG-571L
Serial Number:________________________
The Wireless LAN 
functionality*, 
which is 
incorporated into 
selected models 
only, has passed Wi-
Fi certification and 
complies with the 
interoperability 
specifications 
established by 
WECA (Wireless 
Ethernet 
Compatibility 
Alliance).
* Selected models may come with a PC 
Card.
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Notice to Users
7
Safety Information
WARNING
❑To prevent fire or shock hazard, do not 
expose your computer to rain or moisture.
❑To avoid electrical shock, do not open the 
cabinet. Refer servicing to qualified 
personnel only.
❑Never install modem or telephone wiring 
during a lightning storm.
❑Never install telephone jacks in wet 
locations unless the jack is specifically 
designed for wet locations.
❑Never touch uninsulated telephone wire 
or terminals unless the telephone line has 
been disconnected at the network 
interface.
❑Use caution when installing or modifying 
telephone lines.
❑Avoid using the modem during an 
electrical storm. 
❑Do not use the modem or a telephone to 
report a gas leak in the vicinity of the leak.
❑A socket outlet should be as close as 
possible to the unit and easily accessible.
❑i.LINK, PC Card, and USB connectors are 
not supplied with Limited Power Sources.
.
AVERTISSEMENT
❑Pour prévenir tout risque d’incendie ou 
d’électrocution, garder cet appareil à 
l’abri de la pluie et de l’humidité.
❑Pour prévenir tout risque d’électrocution, 
ne pas ouvrir le châssis de cet appareil et 
ne confier son entretien qu’à une personne 
qualifiée.
❑Ne jamais effectuer l’installation de fil 
modem ou téléphone durant un orage 
électrique.
❑Ne jamais effectuer l’installation d’une 
prise téléphonique dans un endroit 
mouillé à moins que la prise soit conçue à 
cet effet.
❑Ne jamais toucher un fil téléphonique à 
découvert ou un terminal à moins que la 
ligne téléphonique n’ait été débranche de 
l’interface réseau.
To change the backup battery, 
please contact your nearest Sony 
Service Center.
Caution: The use of optical 
instruments with this product will 
increase eye hazard. As the laser 
beam used in this product is 
harmful to the eyes, do not 
attempt to disassemble the 
cabinet. Refer servicing to 
qualified personnel only.
(For CD-RW/DVD Combo Drive, 
CD-ROM drive, DVD-ROM drive) 
Danger: Visible and invisible 
laser radiation when open. Avoid 
direct exposure to beam.
Caution: To reduce the risk of fire, 
use only No. 26 AWG or larger 
telecommunication line cord.
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VAIO® Computer Quick Start
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❑Soyez très prudent lorsque vous installez 
ou modifiez les lignes téléphoniques.
❑Évitez d’utiliser le modem durant un 
orage électrique.
❑N'utilisez pas le modem ni le téléphone 
pour prévenir d'une fuite de gaz quand 
vous êtes près de la fuite.
❑L’appareil doit être le plus près possible 
d’une prise murale pour en faciliter 
l’accès.
❑Des connecteurs i.LINK, PC Card, et 
USB ne sont pas fournis avec des Sources 
d’Énergie Limitées.
If you have questions about this product, you 
can reach the Sony Customer Information 
Service Center at 1-888-4-SONY-PC; or write 
to the Sony Customer Information Service 
Center at 12451 Gateway Blvd., Ft. Myers, FL 
33913 or find Sony Customer Service on the 
Web at: http://www.sony.com/pcsupport.
Regulatory Information
Declaration of Conformity
This equipment has been tested and found to 
comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference in a 
residential installation. This equipment 
generates, uses, and can radiate radio frequency 
energy and, if not installed and used in 
accordance with the instructions, may cause 
harmful interference to radio communications. 
However, there is no guarantee that interference 
will not occur in a particular installation. If this 
equipment does cause harmful interference to 
Pour changer la pile de rechange, 
veuillez contacter votre centre de 
service Sony le plus près.
Avertissement: L'utilisation 
d'instruments optiques avec ce 
produit augmente les risques pour 
les yeux. Puisque le faisceau 
laser utilisé dans ce produit est 
dommageable pour les yeux, ne 
tentez pas de désassembler le 
boîtier. Adressez-vous à un agent 
de service qualifié.
(Pour le lecteur Combo de 
CD-RW/DVD, le lecteur CD-ROM, 
le lecteur DVD-ROM) Danger: 
Radiation laser visible et invisible 
si ouvert. Évitez l’exposition 
directe au faisceau.
Attention : Afin de réduire les 
risques d'incendie, n'utilisez 
qu'un cordon de communication 
N0. 26 AWG ou plus gros.
Trade Name: Sony
Model No.:  PCG-571L
Responsible Party:  Sony Electronics 
Inc.
Address: 680 Kinderkamack 
Road
Oradell, NJ 07649
Telephone: 
(For FCC-related 
matters only.)
201-930-6972 
This device complies with Part 15 of the 
FCC rules. Operation is subject to the 
following two conditions: 
(1) This device may not cause harmful 
interference, and
(2) this device must accept any interference 
received, including interference that may 
cause undesired operation.
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Notice to Users
9
radio or television reception, which can be 
determined by turning the equipment off and 
on, the user is encouraged to try to correct the 
interference by one or more of the following 
measures:
❑Reorient or relocate the receiving antenna.
❑Increase the separation between the 
equipment and the receiver.
❑Connect the equipment to an outlet on a 
circuit different from that to which the 
receiver is connected.
❑Consult the dealer or an experienced 
radio/TV technician for help. 
You are cautioned that any changes or 
modifications to the computer not expressly 
approved in this manual could void your 
authority to operate this equipment. 
Only peripherals (computer input/output 
devices, terminals, printers, etc.) that comply 
with FCC Class B limits may be attached to this 
computer product. Operation with non-
compliant peripherals is likely to result in 
interference to radio and television reception.
All cables used to connect peripherals must be 
shielded and grounded. Operation with cables 
connected to peripherals that are not shielded 
and grounded may result in interference to radio 
and television reception.
FCC Part 68
This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by the 
ACTA. On the bottom of this equipment is a 
label that contains, among other information, a 
product identifier in the format 
US:AAAEQ##TXXXX. If requested, this 
information must be provided to the telephone 
company.
This modem uses the USOC RJ11C telephone 
jack.
A telephone plug and jack used to connect this 
equipment to the premises wiring and telephone 
network must comply with the applicable FCC 
Part 68 rules and requirements adopted by the 
ACTA.
The REN is used to determine the number of 
devices which may be connected to the 
telephone line. Excessive RENs on a telephone 
line may result in the devices not ringing in 
response to an incoming call. In most, but not 
all areas, the sum of RENs should not exceed 
five (5.0). To be certain of the number of 
devices that may be connected to a line, as 
determined by the total RENs, contact the 
telephone company. For products approved 
after July 23, 2001, the REN for this product is 
part of the product identifier that has the format 
US: AAAEQ##TXXXX. The digits represented 
by ## are the REN without a decimal point 
(e.g., 03 is a REN of 0.3). For earlier products, 
the REN is separately shown on the label.
If this equipment causes harm to the telephone 
network, the telephone company will notify you 
in advance that temporary discontinuance of 
service may be required. But if advance notice 
is not practical, the telephone company will 
notify the customer as soon as possible. Also, 
you will be advised of your right to file a 
complaint with the FCC if you believe it is 
necessary.
The telephone company may make changes in 
its facilities, equipment, operations, or 
procedures that could affect the operation of the 
equipment. If this happens, the telephone 
company will provide advance notice in order 
for you to make the necessary modifications in 
order to maintain uninterrupted service.
If trouble is experienced with this equipment, 
for repair or warranty information, please 
contact 1-888-4-SONY-PC (1-888-476-6972), 
or write to the Sony Customer Information 
Service Center, One Sony Drive, Park Ridge, 
NJ 07656. If the equipment is causing harm to 
the telephone network, the telephone company 
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VAIO® Computer Quick Start
10
may request that you disconnect the equipment 
until the problem is resolved.
Repair of this equipment should be made only 
by a Sony Service Center or Sony authorized 
agent. For the Sony Service Center nearest you, 
call 1-888-4-SONY-PC (1-888-476-6972).
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission, or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment does 
not disable your alarm equipment. If you have 
questions about what will disable alarm 
equipment, consult your telephone company or 
a qualified installer.
Use a surge arrestor to protect against electrical 
surges.
FCC Radio Frequency 
Exposure (United States)
The available scientific evidence does not show 
that any health problems are associated with 
using low power wireless devices. There is no 
proof, however, that these low power wireless 
devices are absolutely safe. Low power 
Wireless devices emit low levels of radio 
frequency energy (RF) in the microwave range 
while being used.  Whereas high levels of RF 
can produce health effects (by heating tissue), 
exposure to low level RF that does not produce 
heating effects causes no known adverse health 
effects. Many studies of low level RF exposures 
have not found any biological effects. Some 
studies have suggested that some biological 
effects might occur, but such findings have not 
been confirmed by additional research. The 
Notebook Computer (PCG-571L) has been 
tested and found to comply with the Federal 
Communications Commission (FCC) 
guidelines on radio frequency energy (RF) 
exposures. The maximum SAR levels tested for 
the Notebook Computer (PCG-571L) has been 
shown to be 0.0285 W/kg at Body in condition 
of right side of display at a middle channel of 
band.
Users are not permitted to make changes or 
modify the system in any way.
IC RSS-210 (Canada)
Operation is subject to the following two 
conditions: (1) this device may not cause 
interference, and (2) this device must accept 
any interference, including interference that 
may cause undesired operation of the device.
To prevent radio interference to the licensed 
service, this device is intended to be operated 
indoors and away from windows to provide 
maximum shielding. Equipment (or its transmit 
antenna) that is installed outdoors is subject to 
licensing.
The term “IC:” before the 
certification/registration number only signifies 
that the Industry Canada technical 
specifications were met. 
The installer of this radio equipment must 
ensure that the antenna is located or pointed 
such that it does not emit RF field in excess of 
Health Canada limits for the general 
population; consult Safety Code 6, obtainable 
from Health Canada’s website www.hc-
sc.gc.ca/rpb.
L’utilisation de ce dispositif est autorisée 
seulement aux conditions suivantes: (1) il ne 
doit pas produire de brouillage et (2) 
l’utilisateur du dispositif doit être prêt à 
accepter tout brouillage radioélectrique reçu, 
même si ce brouillage est susceptible de 
compromettre le fonctionnement du dispositif.
Pour empêcher que cet appareil cause du 
brouillage au service faisant l’objet d’une 
licence, il doit être utilisé à l’interieur et devrait 
être placé loin des fenêtres afin de fournir un 
écran de blindage maximal. Si le matériel (ou 
Ventana_QuickStart.book  Page 10  Friday, January 31, 2003  5:24 PM
the Notebook Computer(PCG-571Z) has been shown to be 
0.0551 W/kg at Body in condition of right side of display at a 
middle channel of bacn. 
This Notebook PC (PCG-571Z) contains a W-LAN transmitter 
which is co-located and operating simultaneously with a 1.6mW 
Bluetooth module
    FCC ID: CWTUGPZ3.
 (PCG-571Z)

Notice to Users
11
son antenne d’émission) est installé a 
l’exterieur, il doit faire l’objet d’une licence.
L’expression “IC:” avant le numéro 
d’homologation/enregistrement signifie 
seulement que les spécifications techniques 
d’Industrie Canada ont été respectées. 
L'installateur du present materiel radio doit 
s'assurer que l'antenne est situee ou pointee de 
maniere a ce que cette derniere n'emette pas de 
champs radioelectriques superieurs aux limites 
specifiees par Sante Canada pour le grand 
public; consulter le Code de securite 6, 
disponible sur le site Web de Sante Canada, a 
l'adresse suivante : www.hc-sc.gc.ca/rpb. 
Telephone Consumer 
Protection Act of 1991 
(United States)
The Telephone Consumer Protection Act of 
1991 makes it unlawful for any person to use a 
computer or other electronic device, including 
FAX machines, to send any message unless 
such message clearly contains in a margin at the 
top or bottom of each transmitted page or on the 
first page of the transmission, the date and time 
it is sent and an identification of the business or 
other entity, or other individual sending the 
message, and the telephone number of the 
sending machine or such business, other entity, 
or individual. (The telephone number provided 
may not be a 900 number or any other number 
for which charges exceed local or long-distance 
transmission charges.)
In order to program this information into your 
facsimile machine, see your fax software 
documentation.
Telephone Consumer 
Guidelines (Canada)
Please refer to your telephone directory under 
‘Privacy Issues’ and/or ‘Terms of Service.’ For 
more detailed information, please contact:
CRTC 
Terrasses de la Chaudière, Tour centrale 
1 promenade du Portage, 5 étage Hull 
PQ K1A 0N2.
This Class B digital apparatus complies with 
Canadian ICES-003.
Cet appareil numérique de la classe B est 
conforme à la norme NMB-003 du Canada.
RECYCLING LITHIUM ION 
BATTERIES
RECYCLING 
LITHIUM-ION 
BATTERIES
Lithium-Ion 
batteries are 
recyclable.
You can help 
preserve our 
environment by 
returning your used 
rechargeable 
batteries to the 
collection and 
recycling location 
nearest you.
For more information regarding recycling of 
rechargeable batteries, call toll free 1-800-
822-8837, or visit http://www.rbrc.org/.
Caution: Do not handle damaged or leaking 
Lithium-Ion batteries.
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VAIO® Computer Quick Start
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RECYCLAGE DES 
ACCUMULATEURS AUX 
IONS DE LITHIUM
RECYCLAGE DES 
ACCUMULATEU
RS AUX IONS DE 
LITHIUM
Les accumulateurs 
aux ions de lithium 
sont recyclables.
Vous pouvez 
contribuer à 
préserver 
l’environnement en 
rapportant les piles 
usées dans un point 
de collection et 
recyclage le plus 
proche.
Pour plus d’informations sur le recyclage 
des accumulateurs, téléphonez le numéro 
gratuit 1-800-822-8837 (Etats-Units et 
Canada uniquement), ou visitez 
http://www.rbrc.org/.
Avertissment: Ne pas utiliser des 
accumulateurs aux ions de lithium qui sont 
endommagées ou qui fuient.
Do not handle damaged or leaking 
lithium ion batteries.
Danger of explosion if battery is 
incorrectly replaced. Replace 
only with the same or equivalent 
type recommended by the 
manufacturer. Discard used 
batteries according to the 
manufacturer’s instructions.
The battery pack used in this 
device may present a fire or 
chemical burn hazard if 
mistreated. Do not disassemble, 
heat above 140°F (60°C) or 
incinerate. Dispose of used 
battery promptly. Keep away from 
children.
Ne pas utiliser des batteries au 
lithium ionisé qui sont 
endommagées ou qui fuient.
Une batterie non conforme 
présente un danger d'explosion. 
La remplacer seulement par une 
batterie identique ou de type 
équivalent recommandé par le 
fabricant. Évacuer les batteries 
usées selon les directives du 
fabricant.
La manutention incorrecte du 
module de batterie de cet 
appareil présente un risque 
d'incendie ou de brûlures 
chimiques. Ne pas démonter, 
incinérer ou exposer à une 
température de plus de 60°C. 
Évacuer promptement la batterie 
usée. Garder hors de portée des 
enfants.
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Notice to Users
13
INDUSTRY CANADA NOTICE
This equipment meets the applicable Industry 
Canada technical specifications. The Ringer 
Equivalence Number(REN) is an indication of 
the maximum number of devices allowed to be 
connected to a telephone interface. The 
termination on an interface may consist of any 
combination of devices subject only to the 
requirement that the sum of the RENs of all the 
devices does not exceed five.
The REN for this equipment is 0.2. 
AVIS DE L’INDUSTRIE 
CANADA
Le present materiel est conforme aux 
specifications techniques applicables 
d’Industrie Canada.
L’indice d’equivalence de la sonnerie (IES) sert 
a indiquer le nombre maximal de termiaux qui 
peuvent etre raccordes a une interface 
telephonique. La terminaison d’une interface 
peut consister en une combinaison quelconque 
de dispositifs, a la seule condition que la 
somme d’indices d’equivalence de la sonnerie 
de tous les dispositifs n’excede pas 5. 
L’indice d’equivalence de la sonnerie de ce 
materiel est de 0.2.
CD-RW/DVD-ROM Laser 
Diode Properties
Laser Output: 71 µW (CD)
1.5 µW (DVD)
Wave Length: 783 nm (CD)
650 nm (DVD)
The use of optical instruments 
with this product will increase eye 
hazard. As the laser beam used in 
this product is harmful to the 
eyes, do not attempt to 
disassemble the drive cabinet. 
Refer servicing to qualified 
personnel only.
Visible and invisible laser 
radiation when open. Avoid direct 
exposure to beam.
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VAIO® Computer Quick Start
14
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15
Setting Up
Congratulations on your purchase of the Sony VAIO® computer. Sony has 
combined leading-edge technology in audio, video, computing, and 
communications to provide state-of-the-art personal computing.
❑Unpacking Your Computer
❑Applying Ergonomics
❑Locating Controls and Ports
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VAIO® Computer Quick Start
16
Unpacking Your Computer
Documents
❑VAIO® Computer User Guide — A searchable on-screen help file that 
contains detailed information on how to use your new computer. See 
“Locating Your VAIO Computer User Guide” on page 32 for more 
information.
❑VAIO® Computer Quick Start — Contains information on unpacking and 
setting up your computer for immediate use.
❑VAIO® Computer Specifications — An on-screen file that details the 
hardware specifications and lists the installed programs on your computer. 
See “Locating Your VAIO Computer User Guide” on page 32 for more 
information.
❑Microsoft® Windows® guide — Explains how to use the basic features of 
the Microsoft® Windows® operating system installed on your computer.
Main Unit
AC Adapter
Rechargeable Battery Power Cord
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Unpacking Your Computer
17
Software CDs
❑Depending on the model you purchased, additional program CDs may be 
included with your computer.
Recovery CDs
❑Application Recovery CDs — Enables you to reinstall individual programs 
and device drivers.
❑System Recovery CDs — Enables you to restore the operating system and 
programs that shipped with your computer. This CD restores your computer 
to its original factory settings, so user data and programs installed since you 
started using your computer will be lost.
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VAIO® Computer Quick Start
18
Applying Ergonomics
Your computer is a portable device and can be used in a variety of environments. 
Whenever possible, you should apply the following ergonomic considerations:
❑Position of your computer — Place the computer directly in front of you as 
you work. Keep your forearms horizontal, with your wrists in a neutral, 
comfortable position while using the keyboard, touch pad, or external 
mouse. Let your upper arms hang naturally at your sides. Take breaks during 
sessions with your computer. Excessive use of the computer may strain 
muscles or tendons.
❑Furniture and posture — Sit in a chair with good back support and 
armrests. Adjust the level of the chair so your feet are flat on the floor. A 
footrest may make you more comfortable. Sit in a relaxed, upright posture 
and avoid slouching forward or leaning far backward.
❑Viewing angle of the computer’s display — Tilt the display to find the best 
viewing angle. Also try adjusting the brightness setting of the display. 
Following these suggestions can reduce eye strain and muscle fatigue.
❑Lighting — Choose a location where windows and lights do not create glare 
or reflection on the display. Use indirect lighting to avoid bright spots on the 
display. You can purchase accessories for your display that help reduce 
glare. Proper lighting adds to your comfort and work effectiveness.
❑Placement of an external display — When using an external display, set 
the display at a comfortable viewing distance. Make sure the display screen 
is at eye level or slightly lower when you are sitting in front of the monitor.
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Locating Controls and Ports
19
Locating Controls and Ports
Front
1Computer screen (LCD) 7Speakers 
2Wireless LAN switch 8Model number
3Pre-programmable keys (PPK) 9Scroll lock indicator
4Touch pad 10 Caps lock indicator
5Left and right buttons 11 Num lock indicator
6Keyboard 12 Hard disk drive indicator
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20
Back
1DC IN port 3Monitor (VGA) port
2Battery port 4Network (Ethernet) port
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Locating Controls and Ports
21
Left
1Memory Stick® 
media indicator
5Microphone jack
2Memory Stick® media slot 6Headphone jack
3USB 2.0 ports 7PC Card slot eject button
4i.LINK® (IEEE 1394) 
S400 port
8PC Card slot
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22
Right
1Battery indicator 5Air Vent
2Wireless LAN indicator 6Optical drive eject button
3Power button 7Optical drive
4Modem jack
Only connect 10BASE-T or 100BASE-TX cables to the   Network (Ethernet) 
port. Do not connect any other type of network cable or any telephone line to 
this port. Connecting cables other than those listed above may result in an 
electric current overload and could cause a malfunction, excessive heat, or fire 
in the port. To connect the unit to a network, refer to your on-screen VAIO® 
Computer User Guide or contact your network administrator. See “Locating 
Your VAIO Computer User Guide” for more information.
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Locating Controls and Ports
23
Bottom
1Unlock/Lock latch 4Ventilation fans
2Release latch 5Reset button
3Port replicator connector
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24
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25
Getting Started
This section helps you get your computer running and registered, so you 
can take advantage of Sony’s many support options. You’ll also learn how 
to locate your on-screen VAIO® Computer User Guide, which contains 
step-by-step instructions for operating your computer.
❑Turning On Your Computer
❑Using the Touch Pad
❑Registering Your Computer
❑Locating Your VAIO Computer User Guide
❑Setting Up A Dial-Up Connection
❑Turning Off Your Computer
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26
Turning On Your Computer
To use your computer immediately, use the supplied AC adapter as a power 
source. Your supplied battery is not charged when you unpack it, however, you 
can begin charging it when you use your AC adapter. See “Powering Your 
Computer” in your on-screen VAIO® Computer User Guide for more 
information about using batteries. See also “Locating Your VAIO Computer User 
Guide” on page 32.
To charge the battery 
1Move the UNLOCK/LOCK latch on the bottom of the computer to the 
UNLOCK position.
2Align the grooves and tabs on the battery with the tabs and notches on the 
back of the computer, and slide the battery toward the computer until it 
clicks into place.
UNLOCK/LOCK Latch
RELEASE latch
UNLOCK/
LOCK latch
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Turning On Your Computer
27
3Move the UNLOCK/LOCK latch into the LOCK position to secure the 
battery on the computer.
4Connect the AC adapter to the computer. See “To connect the AC adapter.”
Once you connect the AC adapter to the computer, the battery begins to charge 
whether the computer is on or off. The battery indicator   shows the battery 
status. The indicator blinks as the battery charges. See “Powering Your 
Computer” in your on-screen VAIO® Computer User Guide for more 
information.
Inserting the Battery 
Battery
Grooves
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To connect the AC adapter 
1Plug the AC adapter cable into the DC IN port.
2Plug the power cord into the AC adapter and an AC outlet.
.
To open and turn on the computer
1Lift the cover while holding the bottom of the computer firmly.
Connecting the AC Adapter to the Computer
✍Use only the supplied AC adapter with your computer.
Opening the Computer
AC adapter
(supplied)
DC IN port
Power cord
(supplied)
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Turning On Your Computer
29
2Press the power button until the green power indicator lights up.
3If necessary, adjust the brightness controls for the LCD display as follows: 
❑To increase brightness, press the Fn+F5 keys, and then press the Up 
Arrow key   or Right Arrow key  . 
❑To decrease brightness, press the Fn+F5 keys, and then press the Down 
Arrow key   or Left Arrow key  . 
Turning on the Computer
✍If you continue to press the power button, the computer turns off.
Power button
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Using the Touch Pad
The computer contains a pointing device called a touch pad. You can point to, 
select, drag, and scroll objects on the screen using the built-in touch pad.
Describing the touch pad 
Locating the Touch Pad
Touch Pad Action Description
Sliding one finger Equivalent to using a mouse to place the pointer on an 
item.
Tapping once Equivalent to pressing the left button once.
Tapping twice Equivalent to pressing the left button twice.
Touch pad
Right button
Pointer
Left 
button
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Registering Your Computer
31
Registering Your Computer
Take advantage of Sony’s commitment to quality customer support and receive 
these benefits by registering your computer:
❑Sony Customer Support — Talk to a support representative to troubleshoot 
problems you may have with your computer.
❑Limited Warranty Extension — Protect your investment. See the Warranty 
Card for more details.
❑Product Information Notification — By giving Sony your contact 
information, you will enable Sony to reach you regarding performance 
updates and upgrades.
Sliding one finger 
while pressing the 
left button
Equivalent to using the mouse to drag an item.
Moving your finger 
along the right edge 
of the touch pad
Equivalent to scrolling vertically. (The scroll function is 
available only with programs that support a touch pad 
scroll feature.)
Moving your finger 
along the bottom to 
scroll horizontally
Equivalent to scrolling horizontally. (The scroll 
function is available only with programs that support a 
touch pad scroll feature.)
✍You are prompted to register your computer the first time you turn on the unit. Follow 
the on-screen instructions to complete the registration process. If you are not able to 
register your computer during the first session, you are provided with additional 
registration opportunities later. 
Touch Pad Action Description
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Locating Your VAIO Computer User Guide
The on-screen VAIO® Computer User Guide is a searchable help file that 
contains detailed information on how to use your new computer. Some of the 
topics in your on-screen VAIO® Computer User Guide include the following:
To open the user guide 
1Click Start on the Windows® taskbar, and then click Help and Support. 
The Help and Support Center window appears, displaying information 
about your VAIO® computer and Microsoft® Windows® operating system.
2Click VAIO User Guide in the Pick a Help topic column. A second Help 
and Support Center window appears, which offers information about your 
computer.
•Batteries •PC Cards and Floppy Disks
•Internet and Networking •Optical Drives
•CDs and DVDs •Port Replicators (if applicable)
•Printing •Audio/Video
• Features • Preinstalled Programs
• Mice and Keyboards • Memory
Locating the VAIO User Guide 
VAIO User
Guide link
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Setting Up A Dial-Up Connection
33
Setting Up A Dial-Up Connection
This section describes the basic steps for setting up your dial-up connection. The 
Connection Wizard guides you through the process of choosing an Internet 
Service Provider (ISP) or setting up an existing account, and connecting to the 
Internet.
VAIO User Guide Window
1User guide table of contents List of computer help topics
2Link to Electronic Flyer  List of updates and supplemental 
information
3Link to VAIO Computer 
Specifications
List of specifications and programs.
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34
To set up a dial-up connection 
1Connect a telephone cable to your computer. See “Setting up a dial-up 
Internet connection” in the Internet and Network Connections chapter of 
your on-screen VAIO® Computer User Guide.
2Click Start, point to All Programs, Accessories, Communications, and 
then click New Connection Wizard. The New Connection Wizard 
appears.
3Click Next.
4If it is not already selected, click Connect to the Internet.
5Click Next.
6Follow the on-screen instructions.
Turning Off Your Computer
Using the power button to turn off your computer may result in loss of data. 
Follow the steps below to properly turn off your computer and avoid losing data.
New Connection Wizard 
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35
To turn off your computer
1Close all operations.
2Click Start on the Windows® taskbar.
3Click Turn Off Computer at the bottom of the Start menu to display the 
Turn off computer window, and select Tu rn Off.
4Wait for your computer to turn off automatically. The computer is off when 
the power indicator turns off.
✍Respond to any prompts warning you to save documents.
✍During a period of inactivity, you can conserve battery life by using power saving 
modes. See “Controlling Power Management” in the VAIO® Computer User Guide for 
more information.
✍If you are unable to turn off the computer, press the power button and hold it. This 
operation may result in data loss.
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37
Expanding Your Computing 
Power
This section helps you get started upgrading computer memory and 
locating information about preinstalled programs. 
❑Upgrading Memory
❑Locating Preinstalled Programs
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38
Upgrading Memory
Depending on the configuration you purchased, your computer may accept 
additional memory modules. For information about installation procedures, refer 
to the on-screen VAIO® Computer User Guide and print those relevant steps. See 
“Locating Your VAIO Computer User Guide” on page 32. 
The on-screen specifications supplied with your computer list the amount of 
installed memory and required memory modules for upgrades.
Locating Preinstalled Programs
Your computer comes with a variety of preinstalled audio/video programs. The 
following sources offer a list of preinstalled programs, descriptions, and 
information:
❑VAIO® Computer User Guide — The Preinstalled Programs chapter of 
your on-screen VAIO® Computer User Guide contains a list of programs, 
descriptions, and support information. See “Locating Your VAIO Computer 
User Guide” on page 32 for more information.
❑VAIO® Computer Specifications — The on-screen file details your 
computer’s hardware specifications and lists preinstalled programs, 
descriptions, and support information. See “Locating Your VAIO Computer 
User Guide” on page 32 for more information.
❑All Programs — The All Programs menu, which you can access from the 
Start menu, contains a list of all the preinstalled programs on your computer.
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39
Using the Application Recovery 
and System Recovery CDs
You can restore your system, individual programs, or drivers, using the 
Application Recovery and System Recovery CDs.
❑Application and System Recovery CDs
❑Using Your Recovery CDs
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40
Application and System Recovery CDs
Your computer comes with the following Application Recovery and System 
Recovery CDs. You will need an optical drive to use these recovery CDs. If your 
computer does not come with an optical drive, use an external optical drive. 
Application Recovery CDs
Sony Electronics Inc.
These CDs enable you to reinstall individual programs and device drivers if they 
become corrupted or are erased.
System Recovery CDs
Sony Electronics Inc.
These CDs enable you to restore the operating system and programs that shipped 
with your computer if they become corrupted or are erased. These CDs restore 
your computer to its original factory settings, so user data and programs installed 
since you started using your computer will be lost.
Using Your Recovery CDs
The following sections describe how to use the Application Recovery and 
System Recovery utilities. 
❑Using the Application Recovery CDs
❑Using the System Recovery CDs
Using the Application Recovery CDs
The Application Recovery CDs enable you to reinstall individual programs and 
device drivers, and to repair programs if they become corrupted or are erased. 
Reinstalling an individual program or device driver may correct a problem you 
are experiencing with your computer, peripheral hardware, or software. You may 
not need to reinstall the entire contents of your hard disk. To reinstall all the 
programs that shipped with your computer, use the System Recovery CDs. See 
“Using the System Recovery CDs” for more information.
✍Your computer must have a Microsoft® Windows® operating system to run the 
Application Recovery CD utility.
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Using Your Recovery CDs
41
To reinstall programs with the Application Recovery CDs
1Turn on your computer. If your computer is already on, close all open 
programs.
2Logon to the Microsoft® Windows® desktop.
3Insert Sony Application Recovery CD No. 1 into your computer’s optical 
drive. The Application Recovery utility starts automatically.
4Click OK in the VAIO welcome window. The Sony Application Recovery 
Program window appears.
5Double-click the Software folder. Icons representing the original, 
preinstalled programs are displayed.
6Double-click the application you want to restore. The program’s installation 
wizard begins. 
7Follow the on-screen instructions to complete the recovery process.
To reinstall device drivers using Windows XP operating system
The Microsoft® Windows® XP operating system is capable of reinstalling the 
original factory-installed device drivers, without using the Application Recovery 
CD(s).
1Click Start in the Windows taskbar, then right-click My Computer. A 
shortcut menu appears.
2Click Properties. The System Properties dialog box appears.
3From the Hardware tab, click the Device Manager button.
4Right-click to select the unknown device1 or the device that requires the 
driver installation and click Update Driver from the shortcut menu. The 
Hardware Update Wizard appears.
✍Your system may include one or more Application Recovery CDs. If you have more 
than one Application Recovery CD, insert the first CD (CD No. 1) to run the Application 
Recovery program. You may be prompted to insert the next CD, depending on the 
application you wish to restore.
1 Unknown devices are identified by a yellow question mark. A device that has a driver 
problem is identified by a yellow exclamation mark.
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42
5Follow the on-screen instructions to locate the device and reinstall the 
appropriate device driver.
To reinstall device drivers with the Application Recovery CDs 
1Logon to the Microsoft® Windows® desktop.
2Insert Application Recovery CD No. 1 into your computer’s optical drive. 
The VAIO welcome window appears. Click OK, then click Quit to close the 
Sony Application Recovery utility. (Leave the CD in the optical drive.)
3Click Start on the Windows® taskbar, and right-click My Computer. A 
shortcut menu appears.
4Click Properties. The System Properties dialog box appears.
5Click the Hardware tab, and click Device Manager. 
6Right-click the unknown device1 or the device that requires the driver 
installation, and click Update Driver from the shortcut menu. The 
Hardware Update Wizard appears.
7In the Hardware Update Wizard, click to select Install from a list or 
specific location (Advanced).
8Click Next. 
9Click to cancel the Search removable media (floppy, CD-ROM...) option.
10 Click to select the Include this location in the search check box.
11 Click Browse. The Browse For Folder dialog box appears.
✍If Windows® XP does not reinstall the device driver(s), follow the steps in the next 
section to reinstall the device driver(s) using the Application Recovery CD(s).
✍Your system includes one or more Application Recovery CDs. Insert Application 
Recovery CD No. 1 to start the application or driver recovery process. You are 
prompted to insert the next CD(s), depending on the application or driver you want to 
restore.
1 Unknown devices are identified by a yellow question mark. A device that has a driver 
problem is identified by a yellow exclamation mark.
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Using Your Recovery CDs
43
12 Navigate to the optical drive, and click to select the Application Recovery 
CD. The CD contents are displayed.
13 Click the folder name of the device in which you want to reinstall, and click 
OK. The Hardware Update Wizard appears.
14 Click Next, and select the device folder. The Microsoft® Windows® 
operating system automatically reinstalls the device driver(s) from the 
Application Recovery CD.
15 Click Finish, and remove the Application Recovery CD from the optical 
drive.
16 Turn off your computer by clicking Start, and then Turn off computer. 
17 Wait 30 seconds, and turn on your computer. 
If you have any questions about using the Application Recovery CD(s), visit 
http://www.sony.com/pcsupport.
Using the System Recovery CDs
The System Recovery CDs enable you to format your hard disk drive and restore 
the operating system and all original, preinstalled programs. If the operating 
system or programs become corrupted or are erased, you can restore your 
computer to the original factory settings. 
You may not need to reinstall the entire contents of your hard drive. If you 
experience a problem with your computer, reinstalling an individual device 
driver or program may correct the problem. Use the Application Recovery CDs 
to reinstall individual programs and device drivers. See “Using the Application 
Recovery CDs” for more information.
The System Recovery CDs contain a backup copy of all the programs originally 
installed on your hard disk. It can be used only to recover the hard disk of the 
Sony computer you purchased.
When you successfully complete your system recovery, you are prompted to 
complete the Windows® registration process.
The System Recovery process removes all programs that you may have 
installed since you started using your computer. Reinstall any program that 
was not included with the computer when you purchased it.
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44
System Recovery options
❑Default System Drive Recovery — All data on Drive C is deleted. The 
factory default settings and programs are restored on this drive only.
❑Change Partition Size and Recover — All partitions, custom installations, 
and changes are removed from the hard drive. You can set the partition sizes 
for both Drive C and Drive D. The original, preinstalled operating system 
and programs are restored.
❑Factory Default Settings Recovery — All data and partitions are removed 
from the hard drive. All original factory settings, the operating system, and 
preinstalled programs are restored.
To use the System Recovery CDs
Your system may take a few minutes to load necessary files. A blue screen may 
appear during the downloading process.
Your system may include one or more System Recovery CDs. If you have more 
than one System Recovery CD, insert the first CD (CD No. 1) to run the System 
Recovery program. You will be prompted to insert the next CD(s) once the 
information from the first CD has been installed.
1Press the disc eject button to open the optical disc drive and extend the disc 
tray.
2Insert the Sony System Recovery CD No. 1 into the optical drive, and close 
the drive. The first CD must be in the drive before you restart your computer.
3Turn off your computer by clicking Start, Turn off computer, and selecting 
Turn Of f.
4Wait at least 30 seconds, and turn on your computer. The System Recovery 
utility restarts from the optical drive. Your screen displays the downloading 
progress, “Starting VAIO Recovery Utility.”
5When the VAIO System Recovery Utility wizard appears, click Next.
6The Notes on Use window appears. Click Next.
7On the Main Menu - Product Recovery window, select the appropriate 
option to recover your system.
The System Recovery utility does not back up your system’s data. If you wish 
to retain your system data, perform a backup to an external media.
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Using Your Recovery CDs
45
8Follow the on-screen instructions to complete the recovery process.
After recovering your system using the System Recovery CD(s), you may be 
prompted to insert your Application Recovery CD(s) after restarting Windows. 
Use the Application Recovery CD(s) to complete full restoration of your system.
If your computer does not start from the Recovery CD
1Press the power button and hold it for more than four seconds to turn off the 
computer.
2Turn on the computer. When the Sony logo is displayed, press the F2 key. 
The BIOS Setup Utility appears.
3Press the right arrow key   to select the Exit menu.
4Press the down arrow key   to select Get Default Values, and press Enter. 
The Setup Confirmation window appears.
5Press Enter again to select Yes . 
6Make sure Exit (Save Changes) is selected, and then press Enter. The 
Setup Confirmation window appears again.
7Make sure Yes  is selected, and press Enter. The computer restarts from the 
Recovery CD.
After recovering your system using the System Recovery CDs, you may be 
prompted to insert your Application Recovery CDs after restarting the Windows 
operating system. Insert the Application Recovery CD to automatically complete 
recovery of your system.
✍The recovery process takes approximately 30 to 60 minutes to complete.
✍If you have more than one System Recovery CD, insert the first CD to run the System 
Recovery program. You are prompted to insert the second CD once the information 
from the first CD has been installed.
The recovery process takes 30 to 60 minutes to complete.
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47
Caring for Your Computer
This section provides information on how to safely use your Sony 
computer.
❑Storing Your Computer
❑Using Cables and Connections
❑Cleaning Your Computer
❑Handling the LCD Screen
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Storing Your Computer
❑Do not use or store your computer in a location subject to:
❑Heat sources, such as radiators or air ducts
❑Direct sunlight
❑Excessive dust
❑Moisture or rain
❑Mechanical vibration or shock
❑Strong magnets or speakers that are not magnetically shielded
❑Ambient temperature higher than 95ºF (35ºC) or less than 40ºF (5ºC)
❑High humidity
❑Do not place electronic equipment near your computer. When running, the 
computer’s electromagnetic field may cause other electronic equipment in 
close proximity to malfunction.
❑Provide adequate air circulation to prevent internal heat buildup. Do not 
place your computer on porous surfaces such as rugs or blankets, or near 
materials such as curtains or draperies that may block ventilation. Leave a 
space of at least 8 inches (20 cm) behind the back of the computer.
❑If the computer is brought directly from a cold location to a warm one, 
moisture may condense inside your computer. In this case, allow at least one 
hour before turning on your computer. If any problems occur, unplug your 
computer, and contact your Sony Service Center.
❑The computer uses high-frequency radio signals and may interfere with 
radio or TV reception. Should this occur, move the computer a suitable 
distance away from the radio or TV.
❑Do not drop the computer or place heavy objects on top of the computer.
Using Cables and Connections
❑Use only specified peripheral equipment and interface cables.
❑Do not use cut or damaged connection cables.
❑If the telephone company makes a service call to your home or office and 
determines that your computer is responsible for a problem, the telephone 
company may bill you for the service call. Also, if you do not disconnect 
your computer when it is adversely affecting a telephone line, the telephone 
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Cleaning Your Computer
49
company has the right to disconnect your service until you correct the 
problem.
Cleaning Your Computer
❑Clean the computer with a soft, dry cloth or a soft cloth lightly moistened 
with a mild detergent solution. Do not use any type of abrasive pad, scouring 
powder, or solvent such as alcohol or benzine, as these may damage the 
finish of your computer. You can use canned compressed air specifically for 
computers to remove dust.
❑If a solid object falls onto the computer or a liquid leaks into the computer, 
immediately turn off and unplug the computer. It is best to have the 
computer checked by qualified personnel before you use it again.
❑Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry 
cloth to wipe the LCD screen or canned compressed air.
❑Always disconnect the power cord before cleaning the computer.
Handling the LCD Screen
❑Direct sunlight can damage the LCD. Be careful when using the computer 
near a window.
❑Do not scratch the LCD or exert pressure on it. This can cause a malfunction.
❑Using the computer in low temperature conditions may produce a residual 
image on the screen. This is not a malfunction. When the computer returns to 
normal temperature, the screen returns to normal.
❑The screen becomes warm during operation. This is normal and does not 
indicate a malfunction.
❑The LCD is manufactured using high-precision technology. You may, 
however, see tiny black points and/or bright points (red, blue, or green) that 
continuously appear on the LCD. This is a normal result of the 
manufacturing process and does not indicate a malfunction.
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51
Troubleshooting
This section describes how to solve some basic problems you may 
encounter when using your computer. For more troubleshooting topics 
refer to the VAIO® Computer User Guide. Many problems have simple 
solutions, so refer to these sources before you contact Sony Computing 
Support (http://www.sony.com/pcsupport).
❑Troubleshooting Your Computer
❑Support Options
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Troubleshooting Your Computer 
What do I do if my computer won’t start?
❑Make sure the computer is securely plugged into a power source and turned 
on. Make sure the power indicator shows the power is on.
❑Make sure the battery is inserted properly and charged.
❑Make sure the floppy disk drive (if applicable) is empty.
❑If the computer is plugged into a power strip or uninterruptible power supply 
(UPS), make sure the power strip or UPS is turned on and working.
❑If you are using an external display, make sure it is plugged into a power 
source and turned on. Make sure the brightness and contrast controls are 
adjusted correctly. See the guide that came with your display for details.
❑Disconnect the AC adapter and remove the battery. Wait one minute. 
Reattach the AC adapter and reinsert the battery. Turn on the power.
❑Condensation may cause the computer to malfunction. If this occurs, do not 
use the computer for at least one hour.
❑If the computer still does not turn on, follow these steps:
1Unplug the power cord and remove the battery.
2Use a thin, straight object (such as a paper clip) to press the reset button.
3Reinsert the power cord and the battery.
4Turn on the computer. 
What do I do if a BIOS error appears when my computer starts?
If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of 
the screen, follow these steps:
1Press F2. The BIOS Setup menu appears.
2Set the date (month/day/year). Press Enter.
3Press the Down Arrow key   to select System Time, and then set the time 
(hour: minute: second). Press Enter.
4Press the Right Arrow key   to select the Exit tab, and then press the 
Down Arrow key   to select Get Default Values. The message Load 
default values for all SETUP items appears.
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Troubleshooting Your Computer
53
5Press Enter. The Setup Confirmation window appears.
6Select Ye s , and press Enter.
7Select Exit (Save Changes), and press Enter. The Setup Confirmation 
window appears again.
8Select Ye s , and press Enter. The computer restarts.
What do I do if the message “Operating system not found” appears when my 
computer starts, and why won’t Windows start?
❑Make sure the computer does not have a “non-bootable” floppy disk in the 
floppy disk drive (if applicable).
❑If a non-bootable floppy disk is in the drive:
1Remove the floppy disk.
2Restart the computer and confirm that the Microsoft® Windows® 
operating system starts properly. 
❑If Windows still does not start, follow these steps to initialize the BIOS:
1If there is a disk in the floppy disk drive, then remove it.
2Turn off the computer.
3Remove any peripheral devices connected to the computer.
4Restart the computer.
5Press F2 when the Sony logo appears. The BIOS Setup window 
appears.
6Press the Right Arrow key   to select the Exit menu.
7Press the Down Arrow key   to select Get Default Values. The 
message Load default values for all SETUP items appears. 
8Press Enter. The Setup Confirmation window appears.
9Select Ye s , and press Enter.
✍If this occurs on a regular basis, contact Sony Computing Support 
(http://www.sony.com/pcsupport).
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VAIO® Computer Quick Start
54
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation 
window appears again.
11 Select Ye s, and press Enter. The computer restarts.
If your computer continues to display the message “Operating system not found,” 
and Windows does not start, use your supplied System Recovery CDs to restore 
the programs that shipped with your computer. See “Using the System Recovery 
CDs” for more information.
Why does my computer stop responding? Why can’t I turn off my computer?
It is best to turn off your computer using the Turn Off Computer option on the 
Microsoft® Windows® Start menu, located on the taskbar. Using other methods, 
including those listed below, may result in loss of unsaved data. 
❑Click Start on the Windows® taskbar, select Turn Off Computer, and then 
click Turn Off.
❑If your computer does not turn off, press the Ctrl+Alt+Delete keys 
simultaneously. When the Windows Task Manager dialog box appears, 
click Turn Off from the Shut Down menu.
❑If your computer still does not turn off, press and hold the power button or 
slide and hold the power switch until the computer turns off.
❑If your computer stops responding while playing a CD or DVD, press the 
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from 
the Windows Task Manager.
❑Remove the AC adapter and battery.
Why won’t my computer enter Standby or Hibernate mode?
Your computer’s operating system may become unstable if the operating mode is 
changed before the computer completely enters Standby or Hibernate mode.
To restore the computer to normal operating stability: 
The System Recovery CD restores your computer to its original state, so user 
data and applications will be lost.
✍Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the 
power button or switch may cause loss of data.
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Troubleshooting Your Computer
55
1Close all open programs.
2Restart the computer. Follow these steps:
1Press the Windows key  .
2Press U.
3Press R to select restart.
3If the computer does not restart, follow these steps:
1Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task 
Manager window appears. 
2Press and release Alt to highlight the menu bar, and press the Right 
Arrow   key to select Shut Down. 
3Press Enter.
4Press R to select restart.
4If this procedure does not work, press and hold the power button until the 
computer turns off.
Why is the sound of my computer’s fan so loud?
The computer’s fan may be running at a high speed to cool the CPU. By lowering 
the CPU speed, you also lower the speed and noise level of the computer’s fan. If 
your computer comes with the PowerPanel™ utility1, use it to lower the CPU 
speed. If your computer does not come with the PowerPanel utility, use the power 
schemes to lower the CPU speed.
To lower the CPU speed using the PowerPanel utility:
1On the Windows® taskbar, right-click either the CPU icon   or Profile 
icon  , depending on the model you purchased.
2Select Edit/Create Profiles. The AC Power Profile Editor window 
appears.
3Double-click System to open the System submenu if it is not already open.
4Double-click CPU Fan Control, and select Level 1 Quiet.
5Restart your computer.
1 Available on selected models.
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VAIO® Computer Quick Start
56
To lower the CPU speed using the power schemes:
1Click Start on the Windows® taskbar, and click Control Panel.
2Click Performance and Maintenance, and click Power Options. The 
Power Options Properties window appears.
3Select Portable/Laptop in the Power schemes box.
4Click Apply.
5Click OK.
Why does the System Properties dialog box display a slower CPU speed than 
the maximum?
This is normal. Because your computer’s CPU utilizes a type of CPU speed 
controlling technology for power conservation purposes, System Properties may 
display the CPU’s current speed instead of the maximum speed.
Why don’t my changes appear on the computer screen (LCD)?
You may need to refresh the computer screen. Press and hold the Windows key 
, and press D twice.
✍See PowerPanel Help for more information.
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Support Options
57
Support Options
If you have questions about your computer or the preinstalled programs, refer to 
the following sources for answers in the sequence listed below.
1 VAIO® Computer User Guide
The on-screen VAIO® Computer User Guide and the printed VAIO® 
Computer Quick Start provide information on how to maximize your 
computer capabilities and solve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual 
help guides. These guides are stored on the hard disk as on-screen Help 
files. You can find the Help files from the Help menu under the specific 
program. 
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows® 
operating system. For operating system support, you can visit Microsoft® 
customer support at: http://support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and All Programs 
(Programs for Windows® 2000) and VAIO Support and VAIO Support 
Agent. Using advanced diagnostic technology, Sony’s VAIO Support 
Agent runs scheduled protections of your programs, network settings, and 
other important program settings. When your program is protected, you 
can use VAIO Support Agent to repair program problems by restoring the 
program to any of the previously protected states.
5 Sony Computing Support
This service provides instant access to information on commonly 
encountered problems. Type a description of the problem and the 
Knowledge Database searches for the corresponding solutions online. 
You can visit Sony Computing Support at: 
http://www.sony.com/pcsupport.
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VAIO® Computer Quick Start
58
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59
Index
A
AC adapter 26
connecting 28
Application Recovery CD 40
B
battery
charging 26
indicator 22
port 20
UNLOCK/LOCK latch 23
brightness control 29
buttons
left 19
power 22
right 19
C
caps lock 19
computer
cables 48
care 47
cleaning 49
controls and connectors 19
LCD screen 49
online support 57
specifications 16
specifications (online) 33
storage 48
troubleshooting 52
turning off 34
turning on 26
unpacking 16
updates 33
connecting
dial-up 33
controls 19
brightness 29
D
DC IN port 20
dial-up connection 33
E
Electronic Flyer 33
Energy Star 5
Ethernet port 20
F
faxes
laws governing 11
H
handling the LCD screen 49
hard disk drive
indicator 19
headphone jack 21
help 32, 51
I
i.LINK port 21
indicators
battery 22
caps lock 19
hard disk drive 19
Memory Stick media 21
num lock 19
scroll lock 19
Wireless LAN 22
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VAIO® Computer Quick Start
60
input devices 9
interference 9
internal speaker 19
Internet connection 33
J
jacks
headphone 21
microphone 21
modem jack 22
K
keyboard 19
L
LCD screen
handling 49
locating 19
M
maintenance 49
manual 32
Memory Stick media
indicator 21
slot 21
microphone jack 21
model number 19
modem
laws governing 11
modem jack 22
Monitor (VGA) port 20
Monitor port 20
N
network connector 20
num lock 19
O
online support 57
online user guide 32
output devices 9
P
PC Card slot 21
eject button 21
phone
laws governing 11
ports
battery 20
DC IN 20
i.LINK 21
USB 21
VGA (monitor) 20
power button 29
power source 26
PPKs 19
pre-programable keys 19
programs
locating 38
R
radio interference 9
Recovery CDs 40
regulatory information 8
reset button 23
restoring data 40
S
scroll lock indicator 19
shutting down computer 34
software
locating 38
specifications 16
specifications (online) 33
starting computer 26
startup problems 35
support
Sony 51
System Recovery CD 43
T
technical support 51
telephone line jack 22
touchpad 19
using 30
troubleshooting 52
Ventana_QuickStart.book  Page 60  Friday, January 31, 2003  5:24 PM

Index
61
startup 35
turning off computer 34
turning on computer 26
TV
interference 9
U
UNLOCK/LOCK latch 23
unpacking the computer 16
updates 33
USB port 21
user guide 32
V
ventilation fan 23
W
Wireless LAN
indicator 22
switch 19
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Ventana_QuickStart.book  Page 62  Friday, January 31, 2003  5:24 PM

Ventana_QuickStart.book  Page 63  Friday, January 31, 2003  5:24 PM

http://www.sony.com/vaio
Printed in Japan © 2003 Sony Electronics Inc.  4-671-720-11
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