Sony Group PCG571Z Notebook Computer with WLAN and Bluetooth User Manual Ventana QuickStart

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Document ID	328873
Application ID	3vhDkrJerziZN0BCCoJvnA==
Document Description	Instruction Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	180.36kB (2254497 bits)
Date Submitted	2003-05-29 00:00:00
Date Available	2003-05-28 00:00:00
Creation Date	2003-01-31 17:26:20
Producing Software	Acrobat Distiller 4.05 for Windows
Document Lastmod	2003-05-16 12:46:57
Document Title	Ventana_QuickStart.book
Document Creator	PScript5.dll Version 5.2
Document Author:	GarzaS

Ventana_QuickStart.book Page 1 Friday, January 31, 2003 5:24 PM
VAIO® Computer
Quick Start
PCG-Z1A Series
Ventana_QuickStart.book Page 2 Friday, January 31, 2003 5:24 PM
Ventana_QuickStart.book Page 3 Friday, January 31, 2003 5:24 PM
Contents
Notice to Users ............................................5
Setting Up ..................................................15
Unpacking Your Computer .......................................16
Applying Ergonomics ...............................................18
Locating Controls and Ports ......................................19
Getting Started ..........................................25
Turning On Your Computer ......................................26
Using the Touch Pad .................................................30
Registering Your Computer ......................................31
Locating Your VAIO Computer User Guide ............32
Setting Up A Dial-Up Connection ............................33
Turning Off Your Computer .....................................34
Expanding Your Computing Power .........37
Upgrading Memory ...................................................38
Locating Preinstalled Programs ................................38
Using the Application Recovery and
System Recovery CDs ..............................39
Application and System Recovery CDs ....................40
Ventana_QuickStart.book Page 4 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
Using Your Recovery CDs ....................................... 40
Caring for Your Computer........................47
Storing Your Computer ............................................ 48
Using Cables and Connections ................................. 48
Cleaning Your Computer.......................................... 49
Handling the LCD Screen......................................... 49
Troubleshooting........................................51
Troubleshooting Your Computer.............................. 52
Support Options ........................................................ 57
Index...........................................................59
Ventana_QuickStart.book Page 5 Friday, January 31, 2003 5:24 PM
Notice to Users
© 2003 Sony Electronics Inc. All rights
reserved. This manual and the software
described herein, in whole or in part, may not
be reproduced, translated, or reduced to any
machine-readable form without prior written
approval.
SONY ELECTRONICS INC. PROVIDES NO
WARRANTY WITH REGARD TO THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN
AND HEREBY EXPRESSLY DISCLAIMS
ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE WITH
REGARD TO THIS MANUAL, THE
SOFTWARE, OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL
SONY ELECTRONICS INC. BE LIABLE
FOR ANY INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING
OUT OF OR IN CONNECTION WITH THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN OR
THE USE THEREOF.
Sony Electronics Inc. reserves the right to make
any modification to this manual or the
information contained herein at any time
without notice. The software described herein is
governed by the terms of a separate user license
agreement.
This product contains software owned by Sony
and licensed by third parties. Use of such
software is subject to the terms and conditions
of license agreements enclosed with this
product. Some of the software may not be
transported or used outside the United States.
Software specifications are subject to change
without notice and may not necessarily be
identical to current retail versions.
Updates and additions to software may require
an additional charge. Subscriptions to online
service providers may require a fee and credit
card information. Financial services may
require prior arrangements with participating
financial institutions.
As an ENERGY
STAR® Partner, Sony
Corporation has
determined that this
product meets the
ENERGY STAR®
guidelines for energy
efficiency.
The International ENERGY STAR® Office
Equipment Program is an international program
that promotes energy saving through the use of
computers and other office equipment. The
program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an
open system in which business proprietors can
participate voluntarily. The targeted products
are office equipment such as computers,
displays, printers, facsimiles and copiers. Their
standards and logos are uniform among
Ventana_QuickStart.book Page 6 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
participating nations. ENERGY STAR is a U.S.
registered mark.
The Wireless LAN
functionality*,
which is
incorporated into
selected models
only, has passed WiFi certification and
complies with the
interoperability
specifications
established by
WECA (Wireless
Ethernet
Compatibility
Alliance).
* Selected models may come with a PC
Card.
Sony, DVgate, Handycam, i.LINK, Mavica,
MagicGate™ Memory Stick, Memory Stick,
MovieShaker, VAIO, and the VAIO logo are
trademarks of Sony Corporation. Microsoft,
Windows Media, Windows, Windows NT, and
the Windows logo are registered trademarks of
Microsoft Corporation. Intel, SpeedStep, and
Pentium are trademarks or registered
trademarks of Intel Corporation. PS/2 is a
registered trademark of IBM. Acrobat Reader,
Photoshop, Photoshop Elements, and Premiere
are trademarks of Adobe Systems Incorporated.
PowerPanel is a trademark of Phoenix
Technologies Ltd.
i.LINK is a trademark of Sony used only to
designate that a product contains an IEEE 1394
connection. The i.LINK connection may vary,
depending on the software applications,
operating system, and compatible i.LINK
devices. All products with an i.LINK
connection may not communicate with each
other. Please refer to the documentation that
came with your compatible i.LINK device for
information on operating conditions and proper
connection. Before connecting compatible
i.LINK PC peripherals to your system, such as a
CD-RW or hard disk drive, confirm their
operating system compatibility and required
operating conditions. All other trademarks are
trademarks of their respective owners.
End User / Product
Activation Requirements
Certain software product(s) included with this
computer may include features such as copy
protection and content management technology.
Use of the software product(s) requires
agreement to applicable end user agreements
and full compliance with applicable product
activation procedures. Product activation
procedures and privacy policies will be detailed
during initial launch of the software product(s),
or upon certain reinstallations of the software
product(s) or reconfiguration of the computer,
and may be completed by Internet or telephone
(toll charges may apply).
Owner’s Record
The model number and serial number are
located on the bottom of your Sony VAIO
computer. Refer to the model and serial number
when you call your Sony Service Center.
Model Number: PCG-571L
Serial Number:________________________
Ventana_QuickStart.book Page 7 Friday, January 31, 2003 5:24 PM
Notice to Users
Safety Information
WARNING
❑
To prevent fire or shock hazard, do not
expose your computer to rain or moisture.
❑
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified
personnel only.
❑
Never install modem or telephone wiring
during a lightning storm.
❑
Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
❑
To change the backup battery,
please contact your nearest Sony
Service Center.
Caution: The use of optical
instruments with this product will
increase eye hazard. As the laser
beam used in this product is
harmful to the eyes, do not
attempt to disassemble the
cabinet. Refer servicing to
qualified personnel only.
(For CD-RW/DVD Combo Drive,
CD-ROM drive, DVD-ROM drive)
Danger: Visible and invisible
laser radiation when open. Avoid
direct exposure to beam.
Never touch uninsulated telephone wire
or terminals unless the telephone line has
been disconnected at the network
interface.
❑
Use caution when installing or modifying
telephone lines.
❑
Avoid using the modem during an
electrical storm.
❑
Do not use the modem or a telephone to
report a gas leak in the vicinity of the leak.
❑
A socket outlet should be as close as
possible to the unit and easily accessible.
❑
i.LINK, PC Card, and USB connectors are
not supplied with Limited Power Sources.
Caution: To reduce the risk of fire,
use only No. 26 AWG or larger
telecommunication line cord.
AVERTISSEMENT
❑
Pour prévenir tout risque d’incendie ou
d’électrocution, garder cet appareil à
l’abri de la pluie et de l’humidité.
❑
Pour prévenir tout risque d’électrocution,
ne pas ouvrir le châssis de cet appareil et
ne confier son entretien qu’à une personne
qualifiée.
❑
Ne jamais effectuer l’installation de fil
modem ou téléphone durant un orage
électrique.
❑
Ne jamais effectuer l’installation d’une
prise téléphonique dans un endroit
mouillé à moins que la prise soit conçue à
cet effet.
❑
Ne jamais toucher un fil téléphonique à
découvert ou un terminal à moins que la
ligne téléphonique n’ait été débranche de
l’interface réseau.
Ventana_QuickStart.book Page 8 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
❑
Soyez très prudent lorsque vous installez
ou modifiez les lignes téléphoniques.
❑
Évitez d’utiliser le modem durant un
orage électrique.
❑
N'utilisez pas le modem ni le téléphone
pour prévenir d'une fuite de gaz quand
vous êtes près de la fuite.
❑
L’appareil doit être le plus près possible
d’une prise murale pour en faciliter
l’accès.
Trade Name:
Sony
Model No.:
PCG-571L
Des connecteurs i.LINK, PC Card, et
USB ne sont pas fournis avec des Sources
d’Énergie Limitées.
Responsible Party:
Sony Electronics
Inc.
Address:
680 Kinderkamack
Road
Oradell, NJ 07649
Telephone:
(For FCC-related
matters only.)
201-930-6972
❑
Pour changer la pile de rechange,
veuillez contacter votre centre de
service Sony le plus près.
Avertissement: L'utilisation
d'instruments optiques avec ce
produit augmente les risques pour
les yeux. Puisque le faisceau
laser utilisé dans ce produit est
dommageable pour les yeux, ne
tentez pas de désassembler le
boîtier. Adressez-vous à un agent
de service qualifié.
(Pour le lecteur Combo de
CD-RW/DVD, le lecteur CD-ROM,
le lecteur DVD-ROM) Danger:
Radiation laser visible et invisible
si ouvert. Évitez l’exposition
directe au faisceau.
Attention : Afin de réduire les
risques d'incendie, n'utilisez
qu'un cordon de communication
N0. 26 AWG ou plus gros.
If you have questions about this product, you
can reach the Sony Customer Information
Service Center at 1-888-4-SONY-PC; or write
to the Sony Customer Information Service
Center at 12451 Gateway Blvd., Ft. Myers, FL
33913 or find Sony Customer Service on the
Web at: http://www.sony.com/pcsupport.
Regulatory Information
Declaration of Conformity
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
Ventana_QuickStart.book Page 9 Friday, January 31, 2003 5:24 PM
Notice to Users
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
A telephone plug and jack used to connect this
equipment to the premises wiring and telephone
network must comply with the applicable FCC
Part 68 rules and requirements adopted by the
ACTA.
❑
Reorient or relocate the receiving antenna.
❑
Increase the separation between the
equipment and the receiver.
❑
Connect the equipment to an outlet on a
circuit different from that to which the
receiver is connected.
❑
Consult the dealer or an experienced
radio/TV technician for help.
The REN is used to determine the number of
devices which may be connected to the
telephone line. Excessive RENs on a telephone
line may result in the devices not ringing in
response to an incoming call. In most, but not
all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of
devices that may be connected to a line, as
determined by the total RENs, contact the
telephone company. For products approved
after July 23, 2001, the REN for this product is
part of the product identifier that has the format
US: AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products,
the REN is separately shown on the label.
You are cautioned that any changes or
modifications to the computer not expressly
approved in this manual could void your
authority to operate this equipment.
Only peripherals (computer input/output
devices, terminals, printers, etc.) that comply
with FCC Class B limits may be attached to this
computer product. Operation with noncompliant peripherals is likely to result in
interference to radio and television reception.
All cables used to connect peripherals must be
shielded and grounded. Operation with cables
connected to peripherals that are not shielded
and grounded may result in interference to radio
and television reception.
FCC Part 68
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by the
ACTA. On the bottom of this equipment is a
label that contains, among other information, a
product identifier in the format
US:AAAEQ##TXXXX. If requested, this
information must be provided to the telephone
company.
This modem uses the USOC RJ11C telephone
jack.
If this equipment causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice
is not practical, the telephone company will
notify the customer as soon as possible. Also,
you will be advised of your right to file a
complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in
its facilities, equipment, operations, or
procedures that could affect the operation of the
equipment. If this happens, the telephone
company will provide advance notice in order
for you to make the necessary modifications in
order to maintain uninterrupted service.
If trouble is experienced with this equipment,
for repair or warranty information, please
contact 1-888-4-SONY-PC (1-888-476-6972),
or write to the Sony Customer Information
Service Center, One Sony Drive, Park Ridge,
NJ 07656. If the equipment is causing harm to
the telephone network, the telephone company
Ventana_QuickStart.book Page 10 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
may request that you disconnect the equipment
until the problem is resolved.
Repair of this equipment should be made only
by a Sony Service Center or Sony authorized
agent. For the Sony Service Center nearest you,
call 1-888-4-SONY-PC (1-888-476-6972).
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment does
not disable your alarm equipment. If you have
questions about what will disable alarm
equipment, consult your telephone company or
a qualified installer.
Use a surge arrestor to protect against electrical
surges.
FCC Radio Frequency
Exposure (United States)
The available scientific evidence does not show
that any health problems are associated with
using low power wireless devices. There is no
proof, however, that these low power wireless
devices are absolutely safe. Low power
Wireless devices emit low levels of radio
frequency energy (RF) in the microwave range
while being used. Whereas high levels of RF
can produce health effects (by heating tissue),
exposure to low level RF that does not produce
heating effects causes no known adverse health
effects. Many studies of low level RF exposures
have not found any biological effects. Some
studies have suggested that some biological
effects might occur, but such findings have not
been confirmed by additional research. The
(PCG-571Z) has been
Notebook Computer (PCG-571L)
tested and found to comply with the Federal
Communications Commission (FCC)
guidelines on radio frequency energy (RF)
exposures. The maximum SAR levels tested for
10
the Notebook Computer(PCG-571Z) has been shown to be
0.0551 W/kg at Body in condition of right side of display at a
middle channel of bacn.
the Notebook Computer (PCG-571L) has been
This Notebook PC (PCG-571Z) contains a W-LAN transmitter
shown
to be 0.0285 W/kg at Body in condition
which is co-located and operating simultaneously with a 1.6mW
of
right side
of display at a middle channel of
Bluetooth
module
band.
FCC ID: CWTUGPZ3.
Users are not permitted to make changes or
modify the system in any way.
IC RSS-210 (Canada)
Operation is subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the device.
To prevent radio interference to the licensed
service, this device is intended to be operated
indoors and away from windows to provide
maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to
licensing.
The term “IC:” before the
certification/registration number only signifies
that the Industry Canada technical
specifications were met.
The installer of this radio equipment must
ensure that the antenna is located or pointed
such that it does not emit RF field in excess of
Health Canada limits for the general
population; consult Safety Code 6, obtainable
from Health Canada’s website www.hcsc.gc.ca/rpb.
L’utilisation de ce dispositif est autorisée
seulement aux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2)
l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de
compromettre le fonctionnement du dispositif.
Pour empêcher que cet appareil cause du
brouillage au service faisant l’objet d’une
licence, il doit être utilisé à l’interieur et devrait
être placé loin des fenêtres afin de fournir un
écran de blindage maximal. Si le matériel (ou
Ventana_QuickStart.book Page 11 Friday, January 31, 2003 5:24 PM
Notice to Users
son antenne d’émission) est installé a
l’exterieur, il doit faire l’objet d’une licence.
Telephone Consumer
Guidelines (Canada)
L’expression “IC:” avant le numéro
d’homologation/enregistrement signifie
seulement que les spécifications techniques
d’Industrie Canada ont été respectées.
Please refer to your telephone directory under
‘Privacy Issues’ and/or ‘Terms of Service.’ For
more detailed information, please contact:
L'installateur du present materiel radio doit
s'assurer que l'antenne est situee ou pointee de
maniere a ce que cette derniere n'emette pas de
champs radioelectriques superieurs aux limites
specifiees par Sante Canada pour le grand
public; consulter le Code de securite 6,
disponible sur le site Web de Sante Canada, a
l'adresse suivante : www.hc-sc.gc.ca/rpb.
Telephone Consumer
Protection Act of 1991
(United States)
The Telephone Consumer Protection Act of
1991 makes it unlawful for any person to use a
computer or other electronic device, including
FAX machines, to send any message unless
such message clearly contains in a margin at the
top or bottom of each transmitted page or on the
first page of the transmission, the date and time
it is sent and an identification of the business or
other entity, or other individual sending the
message, and the telephone number of the
sending machine or such business, other entity,
or individual. (The telephone number provided
may not be a 900 number or any other number
for which charges exceed local or long-distance
transmission charges.)
In order to program this information into your
facsimile machine, see your fax software
documentation.
CRTC
Terrasses de la Chaudière, Tour centrale
1 promenade du Portage, 5 étage Hull
PQ K1A 0N2.
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
RECYCLING LITHIUM ION
BATTERIES
RECYCLING
LITHIUM-ION
BATTERIES
Lithium-Ion
batteries are
recyclable.
You can help
preserve our
environment by
returning your used
rechargeable
batteries to the
collection and
recycling location
nearest you.
For more information regarding recycling of
rechargeable batteries, call toll free 1-800822-8837, or visit http://www.rbrc.org/.
Caution: Do not handle damaged or leaking
Lithium-Ion batteries.
11
Ventana_QuickStart.book Page 12 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
RECYCLAGE DES
ACCUMULATEURS AUX
IONS DE LITHIUM
RECYCLAGE DES
ACCUMULATEU
RS AUX IONS DE
LITHIUM
Les accumulateurs
aux ions de lithium
sont recyclables.
Vous pouvez
contribuer à
préserver
l’environnement en
rapportant les piles
usées dans un point
de collection et
recyclage le plus
proche.
Pour plus d’informations sur le recyclage
des accumulateurs, téléphonez le numéro
gratuit 1-800-822-8837 (Etats-Units et
Canada uniquement), ou visitez
http://www.rbrc.org/.
Avertissment: Ne pas utiliser des
accumulateurs aux ions de lithium qui sont
endommagées ou qui fuient.
Do not handle damaged or leaking
lithium ion batteries.
Danger of explosion if battery is
incorrectly replaced. Replace
only with the same or equivalent
type recommended by the
manufacturer. Discard used
batteries according to the
manufacturer’s instructions.
The battery pack used in this
device may present a fire or
chemical burn hazard if
mistreated. Do not disassemble,
heat above 140°F (60°C) or
incinerate. Dispose of used
battery promptly. Keep away from
children.
Ne pas utiliser des batteries au
lithium ionisé qui sont
endommagées ou qui fuient.
Une batterie non conforme
présente un danger d'explosion.
La remplacer seulement par une
batterie identique ou de type
équivalent recommandé par le
fabricant. Évacuer les batteries
usées selon les directives du
fabricant.
La manutention incorrecte du
module de batterie de cet
appareil présente un risque
d'incendie ou de brûlures
chimiques. Ne pas démonter,
incinérer ou exposer à une
température de plus de 60°C.
Évacuer promptement la batterie
usée. Garder hors de portée des
enfants.
12
Ventana_QuickStart.book Page 13 Friday, January 31, 2003 5:24 PM
Notice to Users
INDUSTRY CANADA NOTICE
This equipment meets the applicable Industry
Canada technical specifications. The Ringer
Equivalence Number(REN) is an indication of
the maximum number of devices allowed to be
connected to a telephone interface. The
termination on an interface may consist of any
combination of devices subject only to the
requirement that the sum of the RENs of all the
devices does not exceed five.
The REN for this equipment is 0.2.
The use of optical instruments
with this product will increase eye
hazard. As the laser beam used in
this product is harmful to the
eyes, do not attempt to
disassemble the drive cabinet.
Refer servicing to qualified
personnel only.
Visible and invisible laser
radiation when open. Avoid direct
exposure to beam.
AVIS DE L’INDUSTRIE
CANADA
Le present materiel est conforme aux
specifications techniques applicables
d’Industrie Canada.
L’indice d’equivalence de la sonnerie (IES) sert
a indiquer le nombre maximal de termiaux qui
peuvent etre raccordes a une interface
telephonique. La terminaison d’une interface
peut consister en une combinaison quelconque
de dispositifs, a la seule condition que la
somme d’indices d’equivalence de la sonnerie
de tous les dispositifs n’excede pas 5.
L’indice d’equivalence de la sonnerie de ce
materiel est de 0.2.
CD-RW/DVD-ROM Laser
Diode Properties
Laser Output:
71 µW (CD)
1.5 µW (DVD)
Wave Length:
783 nm (CD)
650 nm (DVD)
13
Ventana_QuickStart.book Page 14 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
14
Ventana_QuickStart.book Page 15 Friday, January 31, 2003 5:24 PM
Setting Up
Congratulations on your purchase of the Sony VAIO® computer. Sony has
combined leading-edge technology in audio, video, computing, and
communications to provide state-of-the-art personal computing.
❑
Unpacking Your Computer
❑
Applying Ergonomics
❑
Locating Controls and Ports
15
Ventana_QuickStart.book Page 16 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
Unpacking Your Computer
Main Unit
AC Adapter
Rechargeable Battery
Power Cord
Documents
❑
VAIO® Computer User Guide — A searchable on-screen help file that
contains detailed information on how to use your new computer. See
“Locating Your VAIO Computer User Guide” on page 32 for more
information.
❑
VAIO® Computer Quick Start — Contains information on unpacking and
setting up your computer for immediate use.
❑
VAIO® Computer Specifications — An on-screen file that details the
hardware specifications and lists the installed programs on your computer.
See “Locating Your VAIO Computer User Guide” on page 32 for more
information.
❑
Microsoft® Windows® guide — Explains how to use the basic features of
the Microsoft® Windows® operating system installed on your computer.
16
Ventana_QuickStart.book Page 17 Friday, January 31, 2003 5:24 PM
Unpacking Your Computer
Software CDs
❑
Depending on the model you purchased, additional program CDs may be
included with your computer.
Recovery CDs
❑
Application Recovery CDs — Enables you to reinstall individual programs
and device drivers.
❑
System Recovery CDs — Enables you to restore the operating system and
programs that shipped with your computer. This CD restores your computer
to its original factory settings, so user data and programs installed since you
started using your computer will be lost.
17
Ventana_QuickStart.book Page 18 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
Applying Ergonomics
Your computer is a portable device and can be used in a variety of environments.
Whenever possible, you should apply the following ergonomic considerations:
❑
Position of your computer — Place the computer directly in front of you as
you work. Keep your forearms horizontal, with your wrists in a neutral,
comfortable position while using the keyboard, touch pad, or external
mouse. Let your upper arms hang naturally at your sides. Take breaks during
sessions with your computer. Excessive use of the computer may strain
muscles or tendons.
❑
Furniture and posture — Sit in a chair with good back support and
armrests. Adjust the level of the chair so your feet are flat on the floor. A
footrest may make you more comfortable. Sit in a relaxed, upright posture
and avoid slouching forward or leaning far backward.
❑
Viewing angle of the computer’s display — Tilt the display to find the best
viewing angle. Also try adjusting the brightness setting of the display.
Following these suggestions can reduce eye strain and muscle fatigue.
❑
Lighting — Choose a location where windows and lights do not create glare
or reflection on the display. Use indirect lighting to avoid bright spots on the
display. You can purchase accessories for your display that help reduce
glare. Proper lighting adds to your comfort and work effectiveness.
❑
Placement of an external display — When using an external display, set
the display at a comfortable viewing distance. Make sure the display screen
is at eye level or slightly lower when you are sitting in front of the monitor.
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Locating Controls and Ports
Locating Controls and Ports
Front
Computer screen (LCD)
Wireless LAN switch
Pre-programmable keys (PPK) 9
Touch pad
10
Left and right buttons
11
Keyboard
12
Speakers
Model number
Scroll lock indicator
Caps lock indicator
Num lock indicator
Hard disk drive indicator
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VAIO® Computer Quick Start
Back
20
DC IN port
Battery port
Monitor (VGA) port
Network (Ethernet) port
Ventana_QuickStart.book Page 21 Friday, January 31, 2003 5:24 PM
Locating Controls and Ports
Left
Memory Stick®
media indicator
Memory Stick® media slot
USB 2.0 ports
i.LINK® (IEEE 1394)
S400 port
Microphone jack
Headphone jack
PC Card slot eject button
PC Card slot
21
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VAIO® Computer Quick Start
Right
Battery indicator
Wireless LAN indicator
Power button
Modem jack
Air Vent
Optical drive eject button
Optical drive
Only connect 10BASE-T or 100BASE-TX cables to the
Network (Ethernet)
port. Do not connect any other type of network cable or any telephone line to
this port. Connecting cables other than those listed above may result in an
electric current overload and could cause a malfunction, excessive heat, or fire
in the port. To connect the unit to a network, refer to your on-screen VAIO®
Computer User Guide or contact your network administrator. See “Locating
Your VAIO Computer User Guide” for more information.
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Locating Controls and Ports
Bottom
Unlock/Lock latch
Release latch
Port replicator connector
Ventilation fans
Reset button
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VAIO® Computer Quick Start
24
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Getting Started
This section helps you get your computer running and registered, so you
can take advantage of Sony’s many support options. You’ll also learn how
to locate your on-screen VAIO® Computer User Guide, which contains
step-by-step instructions for operating your computer.
❑
Turning On Your Computer
❑
Using the Touch Pad
❑
Registering Your Computer
❑
Locating Your VAIO Computer User Guide
❑
Setting Up A Dial-Up Connection
❑
Turning Off Your Computer
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VAIO® Computer Quick Start
Turning On Your Computer
To use your computer immediately, use the supplied AC adapter as a power
source. Your supplied battery is not charged when you unpack it, however, you
can begin charging it when you use your AC adapter. See “Powering Your
Computer” in your on-screen VAIO® Computer User Guide for more
information about using batteries. See also “Locating Your VAIO Computer User
Guide” on page 32.
To charge the battery
Move the UNLOCK/LOCK latch on the bottom of the computer to the
UNLOCK position.
UNLOCK/LOCK Latch
UNLOCK/
LOCK latch
26
RELEASE latch
Align the grooves and tabs on the battery with the tabs and notches on the
back of the computer, and slide the battery toward the computer until it
clicks into place.
Ventana_QuickStart.book Page 27 Friday, January 31, 2003 5:24 PM
Turning On Your Computer
Inserting the Battery
Battery
Grooves
Move the UNLOCK/LOCK latch into the LOCK position to secure the
battery on the computer.
Connect the AC adapter to the computer. See “To connect the AC adapter.”
Once you connect the AC adapter to the computer, the battery begins to charge
whether the computer is on or off. The battery indicator
shows the battery
status. The indicator blinks as the battery charges. See “Powering Your
Computer” in your on-screen VAIO® Computer User Guide for more
information.
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VAIO® Computer Quick Start
To connect the AC adapter
Plug the AC adapter cable into the DC IN port.
Connecting the AC Adapter to the Computer
DC IN port
AC adapter
(supplied)
Power cord
(supplied)
Plug the power cord into the AC adapter and an AC outlet.
✍ Use only the supplied AC adapter with your computer.
To open and turn on the computer
Lift the cover while holding the bottom of the computer firmly.
Opening the Computer
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Turning On Your Computer
Press the power button until the green power indicator lights up.
Turning on the Computer
Power button
✍ If you continue to press the power button, the computer turns off.
If necessary, adjust the brightness controls for the LCD display as follows:
❑
To increase brightness, press the Fn+F5 keys, and then press the Up
Arrow key
or Right Arrow key
❑
To decrease brightness, press the Fn+F5 keys, and then press the Down
Arrow key
or Left Arrow key
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VAIO® Computer Quick Start
Using the Touch Pad
The computer contains a pointing device called a touch pad. You can point to,
select, drag, and scroll objects on the screen using the built-in touch pad.
Describing the touch pad
Locating the Touch Pad
Pointer
Touch pad
Left
button
Right button
Touch Pad Action
Description
Sliding one finger
Equivalent to using a mouse to place the pointer on an
item.
Tapping once
Equivalent to pressing the left button once.
Tapping twice
Equivalent to pressing the left button twice.
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Registering Your Computer
Touch Pad Action
Description
Sliding one finger
while pressing the
left button
Equivalent to using the mouse to drag an item.
Moving your finger
along the right edge
of the touch pad
Equivalent to scrolling vertically. (The scroll function is
available only with programs that support a touch pad
scroll feature.)
Moving your finger
along the bottom to
scroll horizontally
Equivalent to scrolling horizontally. (The scroll
function is available only with programs that support a
touch pad scroll feature.)
Registering Your Computer
✍ You are prompted to register your computer the first time you turn on the unit. Follow
the on-screen instructions to complete the registration process. If you are not able to
register your computer during the first session, you are provided with additional
registration opportunities later.
Take advantage of Sony’s commitment to quality customer support and receive
these benefits by registering your computer:
❑
Sony Customer Support — Talk to a support representative to troubleshoot
problems you may have with your computer.
❑
Limited Warranty Extension — Protect your investment. See the Warranty
Card for more details.
❑
Product Information Notification — By giving Sony your contact
information, you will enable Sony to reach you regarding performance
updates and upgrades.
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VAIO® Computer Quick Start
Locating Your VAIO Computer User Guide
The on-screen VAIO® Computer User Guide is a searchable help file that
contains detailed information on how to use your new computer. Some of the
topics in your on-screen VAIO® Computer User Guide include the following:
•
•
•
•
•
•
Batteries
Internet and Networking
CDs and DVDs
Printing
Features
Mice and Keyboards
•
•
•
•
•
•
PC Cards and Floppy Disks
Optical Drives
Port Replicators (if applicable)
Audio/Video
Preinstalled Programs
Memory
To open the user guide
Click Start on the Windows® taskbar, and then click Help and Support.
The Help and Support Center window appears, displaying information
about your VAIO® computer and Microsoft® Windows® operating system.
Locating the VAIO User Guide
VAIO User
Guide link
32
Click VAIO User Guide in the Pick a Help topic column. A second Help
and Support Center window appears, which offers information about your
computer.
Ventana_QuickStart.book Page 33 Friday, January 31, 2003 5:24 PM
Setting Up A Dial-Up Connection
VAIO User Guide Window
User guide table of contents
Link to Electronic Flyer
Link to VAIO Computer
Specifications
List of computer help topics
List of updates and supplemental
information
List of specifications and programs.
Setting Up A Dial-Up Connection
This section describes the basic steps for setting up your dial-up connection. The
Connection Wizard guides you through the process of choosing an Internet
Service Provider (ISP) or setting up an existing account, and connecting to the
Internet.
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VAIO® Computer Quick Start
To set up a dial-up connection
Connect a telephone cable to your computer. See “Setting up a dial-up
Internet connection” in the Internet and Network Connections chapter of
your on-screen VAIO® Computer User Guide.
Click Start, point to All Programs, Accessories, Communications, and
then click New Connection Wizard. The New Connection Wizard
appears.
New Connection Wizard
Click Next.
If it is not already selected, click Connect to the Internet.
Click Next.
Follow the on-screen instructions.
Turning Off Your Computer
Using the power button to turn off your computer may result in loss of data.
Follow the steps below to properly turn off your computer and avoid losing data.
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Turning Off Your Computer
To turn off your computer
Close all operations.
Click Start on the Windows® taskbar.
Click Turn Off Computer at the bottom of the Start menu to display the
Turn off computer window, and select Turn Off.
✍ Respond to any prompts warning you to save documents.
Wait for your computer to turn off automatically. The computer is off when
the power indicator turns off.
✍ During a period of inactivity, you can conserve battery life by using power saving
modes. See “Controlling Power Management” in the VAIO® Computer User Guide for
more information.
✍ If you are unable to turn off the computer, press the power button and hold it. This
operation may result in data loss.
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VAIO® Computer Quick Start
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Expanding Your Computing
Power
This section helps you get started upgrading computer memory and
locating information about preinstalled programs.
❑
Upgrading Memory
❑
Locating Preinstalled Programs
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VAIO® Computer Quick Start
Upgrading Memory
Depending on the configuration you purchased, your computer may accept
additional memory modules. For information about installation procedures, refer
to the on-screen VAIO® Computer User Guide and print those relevant steps. See
“Locating Your VAIO Computer User Guide” on page 32.
The on-screen specifications supplied with your computer list the amount of
installed memory and required memory modules for upgrades.
Locating Preinstalled Programs
Your computer comes with a variety of preinstalled audio/video programs. The
following sources offer a list of preinstalled programs, descriptions, and
information:
❑
VAIO® Computer User Guide — The Preinstalled Programs chapter of
your on-screen VAIO® Computer User Guide contains a list of programs,
descriptions, and support information. See “Locating Your VAIO Computer
User Guide” on page 32 for more information.
❑
VAIO® Computer Specifications — The on-screen file details your
computer’s hardware specifications and lists preinstalled programs,
descriptions, and support information. See “Locating Your VAIO Computer
User Guide” on page 32 for more information.
❑
All Programs — The All Programs menu, which you can access from the
Start menu, contains a list of all the preinstalled programs on your computer.
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Using the Application Recovery
and System Recovery CDs
You can restore your system, individual programs, or drivers, using the
Application Recovery and System Recovery CDs.
❑
Application and System Recovery CDs
❑
Using Your Recovery CDs
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VAIO® Computer Quick Start
Application and System Recovery CDs
Your computer comes with the following Application Recovery and System
Recovery CDs. You will need an optical drive to use these recovery CDs. If your
computer does not come with an optical drive, use an external optical drive.
Application Recovery CDs
Sony Electronics Inc.
These CDs enable you to reinstall individual programs and device drivers if they
become corrupted or are erased.
System Recovery CDs
Sony Electronics Inc.
These CDs enable you to restore the operating system and programs that shipped
with your computer if they become corrupted or are erased. These CDs restore
your computer to its original factory settings, so user data and programs installed
since you started using your computer will be lost.
Using Your Recovery CDs
The following sections describe how to use the Application Recovery and
System Recovery utilities.
❑
Using the Application Recovery CDs
❑
Using the System Recovery CDs
Using the Application Recovery CDs
The Application Recovery CDs enable you to reinstall individual programs and
device drivers, and to repair programs if they become corrupted or are erased.
Reinstalling an individual program or device driver may correct a problem you
are experiencing with your computer, peripheral hardware, or software. You may
not need to reinstall the entire contents of your hard disk. To reinstall all the
programs that shipped with your computer, use the System Recovery CDs. See
“Using the System Recovery CDs” for more information.
✍ Your computer must have a Microsoft® Windows® operating system to run the
Application Recovery CD utility.
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Using Your Recovery CDs
To reinstall programs with the Application Recovery CDs
✍ Your system may include one or more Application Recovery CDs. If you have more
than one Application Recovery CD, insert the first CD (CD No. 1) to run the Application
Recovery program. You may be prompted to insert the next CD, depending on the
application you wish to restore.
Turn on your computer. If your computer is already on, close all open
programs.
Logon to the Microsoft® Windows® desktop.
Insert Sony Application Recovery CD No. 1 into your computer’s optical
drive. The Application Recovery utility starts automatically.
Click OK in the VAIO welcome window. The Sony Application Recovery
Program window appears.
Double-click the Software folder. Icons representing the original,
preinstalled programs are displayed.
Double-click the application you want to restore. The program’s installation
wizard begins.
Follow the on-screen instructions to complete the recovery process.
To reinstall device drivers using Windows XP operating system
The Microsoft® Windows® XP operating system is capable of reinstalling the
original factory-installed device drivers, without using the Application Recovery
CD(s).
Click Start in the Windows taskbar, then right-click My Computer. A
shortcut menu appears.
Click Properties. The System Properties dialog box appears.
From the Hardware tab, click the Device Manager button.
Right-click to select the unknown device1 or the device that requires the
driver installation and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
1 Unknown devices are identified by a yellow question mark. A device that has a driver
problem is identified by a yellow exclamation mark.
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VAIO® Computer Quick Start
Follow the on-screen instructions to locate the device and reinstall the
appropriate device driver.
✍ If Windows® XP does not reinstall the device driver(s), follow the steps in the next
section to reinstall the device driver(s) using the Application Recovery CD(s).
To reinstall device drivers with the Application Recovery CDs
✍ Your system includes one or more Application Recovery CDs. Insert Application
Recovery CD No. 1 to start the application or driver recovery process. You are
prompted to insert the next CD(s), depending on the application or driver you want to
restore.
Logon to the Microsoft® Windows® desktop.
Insert Application Recovery CD No. 1 into your computer’s optical drive.
The VAIO welcome window appears. Click OK, then click Quit to close the
Sony Application Recovery utility. (Leave the CD in the optical drive.)
Click Start on the Windows® taskbar, and right-click My Computer. A
shortcut menu appears.
Click Properties. The System Properties dialog box appears.
Click the Hardware tab, and click Device Manager.
Right-click the unknown device1 or the device that requires the driver
installation, and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
In the Hardware Update Wizard, click to select Install from a list or
specific location (Advanced).
Click Next.
Click to cancel the Search removable media (floppy, CD-ROM...) option.
10 Click to select the Include this location in the search check box.
11 Click Browse. The Browse For Folder dialog box appears.
1 Unknown devices are identified by a yellow question mark. A device that has a driver
problem is identified by a yellow exclamation mark.
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Using Your Recovery CDs
12 Navigate to the optical drive, and click to select the Application Recovery
CD. The CD contents are displayed.
13 Click the folder name of the device in which you want to reinstall, and click
OK. The Hardware Update Wizard appears.
14 Click Next, and select the device folder. The Microsoft® Windows®
operating system automatically reinstalls the device driver(s) from the
Application Recovery CD.
15 Click Finish, and remove the Application Recovery CD from the optical
drive.
16 Turn off your computer by clicking Start, and then Turn off computer.
17 Wait 30 seconds, and turn on your computer.
If you have any questions about using the Application Recovery CD(s), visit
http://www.sony.com/pcsupport.
Using the System Recovery CDs
The System Recovery CDs enable you to format your hard disk drive and restore
the operating system and all original, preinstalled programs. If the operating
system or programs become corrupted or are erased, you can restore your
computer to the original factory settings.
The System Recovery process removes all programs that you may have
installed since you started using your computer. Reinstall any program that
was not included with the computer when you purchased it.
You may not need to reinstall the entire contents of your hard drive. If you
experience a problem with your computer, reinstalling an individual device
driver or program may correct the problem. Use the Application Recovery CDs
to reinstall individual programs and device drivers. See “Using the Application
Recovery CDs” for more information.
The System Recovery CDs contain a backup copy of all the programs originally
installed on your hard disk. It can be used only to recover the hard disk of the
Sony computer you purchased.
When you successfully complete your system recovery, you are prompted to
complete the Windows® registration process.
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VAIO® Computer Quick Start
System Recovery options
❑
Default System Drive Recovery — All data on Drive C is deleted. The
factory default settings and programs are restored on this drive only.
❑
Change Partition Size and Recover — All partitions, custom installations,
and changes are removed from the hard drive. You can set the partition sizes
for both Drive C and Drive D. The original, preinstalled operating system
and programs are restored.
❑
Factory Default Settings Recovery — All data and partitions are removed
from the hard drive. All original factory settings, the operating system, and
preinstalled programs are restored.
The System Recovery utility does not back up your system’s data. If you wish
to retain your system data, perform a backup to an external media.
To use the System Recovery CDs
Your system may take a few minutes to load necessary files. A blue screen may
appear during the downloading process.
Your system may include one or more System Recovery CDs. If you have more
than one System Recovery CD, insert the first CD (CD No. 1) to run the System
Recovery program. You will be prompted to insert the next CD(s) once the
information from the first CD has been installed.
Press the disc eject button to open the optical disc drive and extend the disc
tray.
Insert the Sony System Recovery CD No. 1 into the optical drive, and close
the drive. The first CD must be in the drive before you restart your computer.
Turn off your computer by clicking Start, Turn off computer, and selecting
Turn Off.
Wait at least 30 seconds, and turn on your computer. The System Recovery
utility restarts from the optical drive. Your screen displays the downloading
progress, “Starting VAIO Recovery Utility.”
When the VAIO System Recovery Utility wizard appears, click Next.
The Notes on Use window appears. Click Next.
On the Main Menu - Product Recovery window, select the appropriate
option to recover your system.
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Using Your Recovery CDs
Follow the on-screen instructions to complete the recovery process.
✍ The recovery process takes approximately 30 to 60 minutes to complete.
After recovering your system using the System Recovery CD(s), you may be
prompted to insert your Application Recovery CD(s) after restarting Windows.
Use the Application Recovery CD(s) to complete full restoration of your system.
If your computer does not start from the Recovery CD
Press the power button and hold it for more than four seconds to turn off the
computer.
Turn on the computer. When the Sony logo is displayed, press the F2 key.
The BIOS Setup Utility appears.
Press the right arrow key
Press the down arrow key
to select Get Default Values, and press Enter.
The Setup Confirmation window appears.
Press Enter again to select Yes.
Make sure Exit (Save Changes) is selected, and then press Enter. The
Setup Confirmation window appears again.
Make sure Yes is selected, and press Enter. The computer restarts from the
Recovery CD.
to select the Exit menu.
✍ If you have more than one System Recovery CD, insert the first CD to run the System
Recovery program. You are prompted to insert the second CD once the information
from the first CD has been installed.
The recovery process takes 30 to 60 minutes to complete.
After recovering your system using the System Recovery CDs, you may be
prompted to insert your Application Recovery CDs after restarting the Windows
operating system. Insert the Application Recovery CD to automatically complete
recovery of your system.
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VAIO® Computer Quick Start
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Caring for Your Computer
This section provides information on how to safely use your Sony
computer.
❑
Storing Your Computer
❑
Using Cables and Connections
❑
Cleaning Your Computer
❑
Handling the LCD Screen
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VAIO® Computer Quick Start
Storing Your Computer
❑
Do not use or store your computer in a location subject to:
❑
Heat sources, such as radiators or air ducts
❑
Direct sunlight
❑
Excessive dust
❑
Moisture or rain
❑
Mechanical vibration or shock
❑
Strong magnets or speakers that are not magnetically shielded
❑
Ambient temperature higher than 95ºF (35ºC) or less than 40ºF (5ºC)
❑
High humidity
❑
Do not place electronic equipment near your computer. When running, the
computer’s electromagnetic field may cause other electronic equipment in
close proximity to malfunction.
❑
Provide adequate air circulation to prevent internal heat buildup. Do not
place your computer on porous surfaces such as rugs or blankets, or near
materials such as curtains or draperies that may block ventilation. Leave a
space of at least 8 inches (20 cm) behind the back of the computer.
❑
If the computer is brought directly from a cold location to a warm one,
moisture may condense inside your computer. In this case, allow at least one
hour before turning on your computer. If any problems occur, unplug your
computer, and contact your Sony Service Center.
❑
The computer uses high-frequency radio signals and may interfere with
radio or TV reception. Should this occur, move the computer a suitable
distance away from the radio or TV.
❑
Do not drop the computer or place heavy objects on top of the computer.
Using Cables and Connections
❑
Use only specified peripheral equipment and interface cables.
❑
Do not use cut or damaged connection cables.
❑
If the telephone company makes a service call to your home or office and
determines that your computer is responsible for a problem, the telephone
company may bill you for the service call. Also, if you do not disconnect
your computer when it is adversely affecting a telephone line, the telephone
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Cleaning Your Computer
company has the right to disconnect your service until you correct the
problem.
Cleaning Your Computer
❑
Clean the computer with a soft, dry cloth or a soft cloth lightly moistened
with a mild detergent solution. Do not use any type of abrasive pad, scouring
powder, or solvent such as alcohol or benzine, as these may damage the
finish of your computer. You can use canned compressed air specifically for
computers to remove dust.
❑
If a solid object falls onto the computer or a liquid leaks into the computer,
immediately turn off and unplug the computer. It is best to have the
computer checked by qualified personnel before you use it again.
❑
Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry
cloth to wipe the LCD screen or canned compressed air.
❑
Always disconnect the power cord before cleaning the computer.
Handling the LCD Screen
❑
Direct sunlight can damage the LCD. Be careful when using the computer
near a window.
❑
Do not scratch the LCD or exert pressure on it. This can cause a malfunction.
❑
Using the computer in low temperature conditions may produce a residual
image on the screen. This is not a malfunction. When the computer returns to
normal temperature, the screen returns to normal.
❑
The screen becomes warm during operation. This is normal and does not
indicate a malfunction.
❑
The LCD is manufactured using high-precision technology. You may,
however, see tiny black points and/or bright points (red, blue, or green) that
continuously appear on the LCD. This is a normal result of the
manufacturing process and does not indicate a malfunction.
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VAIO® Computer Quick Start
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Troubleshooting
This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the VAIO® Computer User Guide. Many problems have simple
solutions, so refer to these sources before you contact Sony Computing
Support (http://www.sony.com/pcsupport).
❑
Troubleshooting Your Computer
❑
Support Options
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VAIO® Computer Quick Start
Troubleshooting Your Computer
What do I do if my computer won’t start?
❑
Make sure the computer is securely plugged into a power source and turned
on. Make sure the power indicator shows the power is on.
❑
Make sure the battery is inserted properly and charged.
❑
Make sure the floppy disk drive (if applicable) is empty.
❑
If the computer is plugged into a power strip or uninterruptible power supply
(UPS), make sure the power strip or UPS is turned on and working.
❑
If you are using an external display, make sure it is plugged into a power
source and turned on. Make sure the brightness and contrast controls are
adjusted correctly. See the guide that came with your display for details.
❑
Disconnect the AC adapter and remove the battery. Wait one minute.
Reattach the AC adapter and reinsert the battery. Turn on the power.
❑
Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.
❑
If the computer still does not turn on, follow these steps:
Unplug the power cord and remove the battery.
Use a thin, straight object (such as a paper clip) to press the reset button.
Reinsert the power cord and the battery.
Turn on the computer.
What do I do if a BIOS error appears when my computer starts?
If the message “Press  to resume,  to setup” appears at the bottom of
the screen, follow these steps:
Press F2. The BIOS Setup menu appears.
Set the date (month/day/year). Press Enter.
Press the Down Arrow key
to select System Time, and then set the time
(hour: minute: second). Press Enter.
Press the Right Arrow key
to select the Exit tab, and then press the
Down Arrow key
to select Get Default Values. The message Load
default values for all SETUP items appears.
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Troubleshooting Your Computer
Press Enter. The Setup Confirmation window appears.
Select Yes, and press Enter.
Select Exit (Save Changes), and press Enter. The Setup Confirmation
window appears again.
Select Yes, and press Enter. The computer restarts.
✍ If this occurs on a regular basis, contact Sony Computing Support
(http://www.sony.com/pcsupport).
What do I do if the message “Operating system not found” appears when my
computer starts, and why won’t Windows start?
❑
Make sure the computer does not have a “non-bootable” floppy disk in the
floppy disk drive (if applicable).
❑
If a non-bootable floppy disk is in the drive:
❑
Remove the floppy disk.
Restart the computer and confirm that the Microsoft® Windows®
operating system starts properly.
If Windows still does not start, follow these steps to initialize the BIOS:
If there is a disk in the floppy disk drive, then remove it.
Turn off the computer.
Remove any peripheral devices connected to the computer.
Restart the computer.
Press F2 when the Sony logo appears. The BIOS Setup window
appears.
Press the Right Arrow key
Press the Down Arrow key
to select Get Default Values. The
message Load default values for all SETUP items appears.
Press Enter. The Setup Confirmation window appears.
Select Yes, and press Enter.
to select the Exit menu.
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VAIO® Computer Quick Start
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation
window appears again.
11 Select Yes, and press Enter. The computer restarts.
If your computer continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CDs to restore
the programs that shipped with your computer. See “Using the System Recovery
CDs” for more information.
The System Recovery CD restores your computer to its original state, so user
data and applications will be lost.
Why does my computer stop responding? Why can’t I turn off my computer?
It is best to turn off your computer using the Turn Off Computer option on the
Microsoft® Windows® Start menu, located on the taskbar. Using other methods,
including those listed below, may result in loss of unsaved data.
❑
Click Start on the Windows® taskbar, select Turn Off Computer, and then
click Turn Off.
❑
If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appears,
click Turn Off from the Shut Down menu.
❑
If your computer still does not turn off, press and hold the power button or
slide and hold the power switch until the computer turns off.
❑
If your computer stops responding while playing a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from
the Windows Task Manager.
✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the
power button or switch may cause loss of data.
❑
Remove the AC adapter and battery.
Why won’t my computer enter Standby or Hibernate mode?
Your computer’s operating system may become unstable if the operating mode is
changed before the computer completely enters Standby or Hibernate mode.
To restore the computer to normal operating stability:
54
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Troubleshooting Your Computer
Close all open programs.
Restart the computer. Follow these steps:
Press the Windows key
Press U.
Press R to select restart.
If the computer does not restart, follow these steps:
Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task
Manager window appears.
Press and release Alt to highlight the menu bar, and press the Right
Arrow
key to select Shut Down.
Press Enter.
Press R to select restart.
If this procedure does not work, press and hold the power button until the
computer turns off.
Why is the sound of my computer’s fan so loud?
The computer’s fan may be running at a high speed to cool the CPU. By lowering
the CPU speed, you also lower the speed and noise level of the computer’s fan. If
your computer comes with the PowerPanel™ utility1, use it to lower the CPU
speed. If your computer does not come with the PowerPanel utility, use the power
schemes to lower the CPU speed.
To lower the CPU speed using the PowerPanel utility:
On the Windows® taskbar, right-click either the CPU icon
icon , depending on the model you purchased.
or Profile
Select Edit/Create Profiles. The AC Power Profile Editor window
appears.
Double-click System to open the System submenu if it is not already open.
Double-click CPU Fan Control, and select Level 1 Quiet.
Restart your computer.
1 Available on selected models.
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Ventana_QuickStart.book Page 56 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
✍ See PowerPanel Help for more information.
To lower the CPU speed using the power schemes:
Click Start on the Windows® taskbar, and click Control Panel.
Click Performance and Maintenance, and click Power Options. The
Power Options Properties window appears.
Select Portable/Laptop in the Power schemes box.
Click Apply.
Click OK.
Why does the System Properties dialog box display a slower CPU speed than
the maximum?
This is normal. Because your computer’s CPU utilizes a type of CPU speed
controlling technology for power conservation purposes, System Properties may
display the CPU’s current speed instead of the maximum speed.
Why don’t my changes appear on the computer screen (LCD)?
You may need to refresh the computer screen. Press and hold the Windows key
, and press D twice.
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Support Options
Support Options
If you have questions about your computer or the preinstalled programs, refer to
the following sources for answers in the sequence listed below.
VAIO® Computer User Guide
The on-screen VAIO® Computer User Guide and the printed VAIO®
Computer Quick Start provide information on how to maximize your
computer capabilities and solve common problems.
Program Guides and Help Files
The preinstalled programs on your computer may come with individual
help guides. These guides are stored on the hard disk as on-screen Help
files. You can find the Help files from the Help menu under the specific
program.
Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows®
operating system. For operating system support, you can visit Microsoft®
customer support at: http://support.microsoft.com/directory/.
VAIO Support Agent
You can find VAIO Support Agent by clicking Start and All Programs
(Programs for Windows® 2000) and VAIO Support and VAIO Support
Agent. Using advanced diagnostic technology, Sony’s VAIO Support
Agent runs scheduled protections of your programs, network settings, and
other important program settings. When your program is protected, you
can use VAIO Support Agent to repair program problems by restoring the
program to any of the previously protected states.
Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Type a description of the problem and the
Knowledge Database searches for the corresponding solutions online.
You can visit Sony Computing Support at:
http://www.sony.com/pcsupport.
57
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VAIO® Computer Quick Start
58
Ventana_QuickStart.book Page 59 Friday, January 31, 2003 5:24 PM
Index
AC adapter 26
connecting 28
Application Recovery CD
40
battery
charging 26
indicator 22
port 20
UNLOCK/LOCK latch
brightness control 29
buttons
left 19
power 22
right 19
updates 33
connecting
dial-up 33
controls 19
brightness 29
DC IN port 20
dial-up connection
23
caps lock 19
computer
cables 48
care 47
cleaning 49
controls and connectors 19
LCD screen 49
online support 57
specifications 16
specifications (online) 33
storage 48
troubleshooting 52
turning off 34
turning on 26
unpacking 16
33
Electronic Flyer 33
Energy Star 5
Ethernet port 20
faxes
laws governing
11
handling the LCD screen
hard disk drive
indicator 19
headphone jack 21
help 32, 51
49
i.LINK port 21
indicators
battery 22
caps lock 19
hard disk drive 19
Memory Stick media
num lock 19
scroll lock 19
Wireless LAN 22
21
59
Ventana_QuickStart.book Page 60 Friday, January 31, 2003 5:24 PM
VAIO® Computer Quick Start
input devices 9
interference 9
internal speaker 19
Internet connection 33
jacks
headphone 21
microphone 21
modem jack 22
keyboard
19
LCD screen
handling 49
locating 19
maintenance 49
manual 32
Memory Stick media
indicator 21
slot 21
microphone jack 21
model number 19
modem
laws governing 11
modem jack 22
Monitor (VGA) port 20
Monitor port 20
network connector
num lock 19
20
online support 57
online user guide 32
output devices 9
PC Card slot 21
eject button 21
60
phone
laws governing 11
ports
battery 20
DC IN 20
i.LINK 21
USB 21
VGA (monitor) 20
power button 29
power source 26
PPKs 19
pre-programable keys 19
programs
locating 38
radio interference 9
Recovery CDs 40
regulatory information
reset button 23
restoring data 40
scroll lock indicator 19
shutting down computer 34
software
locating 38
specifications 16
specifications (online) 33
starting computer 26
startup problems 35
support
Sony 51
System Recovery CD 43
technical support 51
telephone line jack 22
touchpad 19
using 30
troubleshooting 52
Ventana_QuickStart.book Page 61 Friday, January 31, 2003 5:24 PM
Index
startup 35
turning off computer 34
turning on computer 26
TV
interference 9
UNLOCK/LOCK latch 23
unpacking the computer 16
updates 33
USB port 21
user guide 32
ventilation fan 23
Wireless LAN
indicator 22
switch 19
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Ventana_QuickStart.book Page 63 Friday, January 31, 2003 5:24 PM
Ventana_QuickStart.book Page 64 Friday, January 31, 2003 5:24 PM
http://www.sony.com/vaio
Printed in Japan
© 2003 Sony Electronics Inc.
4-671-720-11

---

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