Sony Group PCG6J1L Laptop with wireless radios User Manual VGN SZ100 Series
Sony Corporation Laptop with wireless radios VGN SZ100 Series
Contents
Users Guide
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Contents
Before Use .........................................................................................................................................................................6
Documentation.............................................................................................................................................................6
Ergonomic Considerations...........................................................................................................................................8
Getting Started .................................................................................................................................................................10
Locating Controls and Ports.......................................................................................................................................11
About the Indicator Lights ..........................................................................................................................................17
Connecting a Power Source ......................................................................................................................................19
Using the Battery Pack ..............................................................................................................................................20
Shutting Down Your Computer Safely .......................................................................................................................25
Using Your VAIO Computer .............................................................................................................................................26
Using the Keyboard ...................................................................................................................................................27
Using the Touch Pad .................................................................................................................................................29
Using Special-function Buttons ..................................................................................................................................30
Using the Built-in MOTION EYE Camera...................................................................................................................31
Using the Optical Disc Drive ......................................................................................................................................32
Using PC Cards .........................................................................................................................................................42
Using the ExpressCard/34 Media ..............................................................................................................................45
Using the Memory Stick Media ..................................................................................................................................48
Using Other Memory Cards .......................................................................................................................................53
Using the Internet.......................................................................................................................................................57
Using Wireless LAN (WLAN) .....................................................................................................................................58
Using the Bluetooth Functionality ..............................................................................................................................68
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Using Peripheral Devices.................................................................................................................................................75
Connecting a Docking Station....................................................................................................................................76
Connecting External Speakers ..................................................................................................................................85
Connecting an External Display.................................................................................................................................86
Selecting Display Modes............................................................................................................................................90
Using the Multiple Monitors Function.........................................................................................................................91
Connecting an External Microphone..........................................................................................................................93
Connecting a Universal Serial Bus (USB) Device......................................................................................................94
Connecting a Printer ..................................................................................................................................................97
Connecting an i.LINK Device .....................................................................................................................................98
Connecting to a Network (LAN) ...............................................................................................................................100
Customizing Your VAIO Computer ................................................................................................................................102
Selecting Performance Modes.................................................................................................................................103
Setting the Password ...............................................................................................................................................104
Using Fingerprint Authentication..............................................................................................................................114
Using Trusted Platform Module (TPM).....................................................................................................................127
Setting Up Your Computer with VAIO Central .........................................................................................................133
Using the Power Saving Modes...............................................................................................................................134
Managing Power with VAIO Power Management....................................................................................................139
Protecting the Hard Disk ..........................................................................................................................................142
Upgrading Your VAIO Computer....................................................................................................................................143
Adding and Removing Memory................................................................................................................................144
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Precautions ....................................................................................................................................................................151
On Handling the LCD Screen ..................................................................................................................................152
On Using the Power Source ....................................................................................................................................153
On Handling Your Computer....................................................................................................................................154
On Using the Built-in MOTION EYE Camera...........................................................................................................156
On Handling Floppy Disks .......................................................................................................................................156
On Handling Discs ...................................................................................................................................................157
On Using the Battery Pack.......................................................................................................................................158
On Using Headphones.............................................................................................................................................159
On Handling Memory Stick Media............................................................................................................................159
On Handling the Hard Disk ......................................................................................................................................160
On Handling the Memory Card Adapter...................................................................................................................161
Troubleshooting .............................................................................................................................................................162
Computer .................................................................................................................................................................164
System Security .......................................................................................................................................................173
Battery......................................................................................................................................................................175
Built-in MOTION EYE Camera.................................................................................................................................177
Internet.....................................................................................................................................................................180
Networking ...............................................................................................................................................................182
Bluetooth Technology ..............................................................................................................................................185
CDs and DVDs.........................................................................................................................................................189
Display .....................................................................................................................................................................194
Printing.....................................................................................................................................................................196
Microphone ..............................................................................................................................................................197
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Mouse ......................................................................................................................................................................198
Speakers..................................................................................................................................................................199
Touch Pad................................................................................................................................................................200
Keyboard..................................................................................................................................................................201
Floppy Disks ............................................................................................................................................................202
PC Cards .................................................................................................................................................................203
Audio/Video..............................................................................................................................................................204
Memory Stick Media ................................................................................................................................................205
Peripherals...............................................................................................................................................................206
Docking Station........................................................................................................................................................207
Support Options .............................................................................................................................................................208
Sony Support Information ........................................................................................................................................208
Program Support Information...................................................................................................................................211
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Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing.
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑Welcome mat — Contains an overview of connections, setting up information, etc.
❑Safety information — Contains safety guidelines and owner information.
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Before Use
Non-printed Documentation
❑User Guide (this manual) — Contains features of your computer. It also includes information about the software programs
included with your computer, as well as information on solving common problems.
❑Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer.
To view the online Specifications:
1Connect to the Internet.
2Go to the Sony online support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA,
at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin
American countries or areas.
❑VAIO Recovery Guide — Provides information about restoring individual software programs, software drivers, and drive
partition(s) or your entire hard disk drive to the original factory installed settings.
To access this online guide:
1Click Start, point to All Programs, and click VAIO Support Central.
2Click VAIO Documentation.
3Click VAIO Recovery Guide.
❑SmartWi Connection Utility Guide (Selected models only) — Provides information about setting up Bluetooth, Wireless
LAN, and Wireless WAN functionalities.
To access this online guide:
1Click Start, point to All Programs, and click VAIO Support Central.
2Click VAIO Documentation.
3Click SmartWi Connection Utility Guide.
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Before Use
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations to both stationary and portable environments:
❑Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse. Let your upper arms
hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may strain
muscles or tendons.
❑Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use
❑Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the
display as well.
❑Lighting – Choose a location where windows and lights do not create glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare.
Proper lighting adds to your comfort and work effectiveness.
❑Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.
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Getting Started
Getting Started
This section describes how to get started with using your VAIO computer.
!
Before the first computer startup, do not connect any new hardware that did not normally come with your computer. Make sure to start up your
computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer, external
hard disk drive, scanner, and so on) at a time, following the manufacturer's instructions.
❑Locating Controls and Ports (page 11)
❑About the Indicator Lights (page 17)
❑Connecting a Power Source (page 19)
❑Using the Battery Pack (page 20)
❑Shutting Down Your Computer Safely (page 25)
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Getting Started
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
Please note that the illustrations in this manual may not necessarily apply to your model.
Front
ABuilt-in MOTION EYE camera* (page 31)
BBuilt-in MOTION EYE camera indicator* (page 17)
CBuilt-in microphone (monaural)*
DLCD screen (page 152)
EBuilt-in speakers
FKeyboard (page 27)
GTouch pad (page 29)
HFingerprint sensor* (page 114)
* On selected models only.
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Getting Started
APower indicator (page 17)
BBattery indicator (page 17)
CHard disk drive indicator (page 17)
DWLAN (Wireless LAN) indicator (page 17)
EWWAN (Wireless WAN) indicator* (page 17)
FBluetooth indicator* (page 17)
GS1/S2 buttons (page 30)
HSTAMINA mode indicator (page 17)
IPerformance selector switch (page 103)
JSPEED mode indicator (page 17)
KWIRELESS switch (page 58)
LNum lock indicator (page 17)
MCaps lock indicator (page 17)
NScroll lock indicator (page 17)
OPower button
* On selected models only.
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Getting Started
Right
AOptical disc drive (page 32)
BOptical disc drive indicator (page 17)
CManual eject hole (page 189)
DDrive eject button (page 32)
EExpressCard™/34 slot*1 (page 45)
FHi-Speed USB (USB 2.0) ports*2 (page 94)
GNetwork (Ethernet) port (page 100)
HModem port (page 57)
IWWAN antenna*3 (page 58)
*1 Referred to as the ExpressCard/34 slot hereinafter.
*2 Supports high-/full-/low- speeds.
*3 On selected models only.
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Getting Started
Left
AMicrophone jack (page 93)
BHeadphones jack (page 85)
CAir vents
Di.LINK® (IEEE1394) S400 port (page 98)
EMonitor (VGA) port (page 87)
FPC Card slot (page 42)
GPC Card eject button (page 44)
HMemory Stick Duo/PRO Duo media indicator (page 17)
IMemory Stick Duo/PRO Duo media slot* (page 48)
* Your computer supports Memory Stick Duo media and Memory Stick PRO
Duo high speed and high capacity capabilities.
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Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights.
Indicator Functions
Power 1Illuminates when the power of the computer is on, blinks in Standby mode, and turns off when the computer is
in Hibernate mode or off.
Battery eIlluminates when the computer is using battery power, blinks when the battery is running out of power, and
double-blinks when the battery is charging.
Memory Stick Duo/PRO Duo Illuminates when data is read from or written to the Memory Stick media in the Memory Stick Duo/PRO Duo
slot. (Do not enter Standby mode or turn off the computer when this indicator is on.) When the indicator is off,
the Memory Stick media is not being used.
Optical disc drive Illuminates when data is read from or written to the optical disc. When the indicator is off, the optical disc is not
being used.
STAMINA mode Illuminates when the computer is in STAMINA mode to conserve battery power.
SPEED mode Illuminates when the computer is in SPEED mode to provide faster performance.
Hard disk Illuminates when data is read from or written to the hard disk. Do not enter Standby mode or turn off the
computer when this indicator is on.
Num lock Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator is off.
Caps lock Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator is on. Press the key a second time to turn off the indicator. Normal typing resumes when the
Caps lock indicator is off.
Scroll lock Press the Scr Lk key to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator is off. The Scr Lk key functions differently depending on the program you are using and does not work
with all programs.
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Getting Started
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack as a power source for your computer.
Using the AC Adapter
✍
Use the computer only with the supplied AC adapter.
To use the AC adapter
1Plug one end of the power cord (1) into the AC adapter (3).
2Plug the other end of the power cord into an AC outlet (2).
3Plug the cable attached to the AC adapter (3) into the DC In port (4) on the computer or on the optional docking station.
!
The shape of the DC In plug varies depending on the AC adapter.
✍
To disconnect the computer completely from AC power, unplug the AC adapter.
Make sure that the AC outlet is easily accessible.
If you do not use the computer for a long period of time, put the computer into Hibernate mode. See Using Hibernate Mode (page 137). This power
saving mode saves the time of shutting down or resuming.
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Getting Started
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
Installing the Battery Pack
To install the battery pack
1Turn off the computer and close the LCD screen lid.
2Slide the lock switch (1) to the UNLOCK position.
3Slide the battery into the battery compartment until it clicks into place.
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Getting Started
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
To charge the battery pack
1Install the battery pack.
2Connect the AC adapter to the computer.
The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery
charges). When the battery is about 85% charged, the battery indicator turns off.
Battery indicator light status Meaning
On The computer is using battery power.
Blinks The battery is running out of power.
Double blinks The battery is charging.
Off The computer is using AC power.
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Getting Started
✍
When the battery is running out of power, both the battery and power indicator lights blink.
Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.
If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged
battery.
The battery pack supplied with the computer is a lithium ion battery and can be recharged any time. Charging a partially discharged battery does not
affect battery life.
The battery indicator light is on while you use the battery pack as a power source. When the battery life is nearly depleted, both the battery and power
indicator lights start flashing.
For some software applications and some peripheral devices, the computer may not enter Hibernate mode even when battery life is low. To avoid loss
of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Standby or
Hibernate. If the battery wears out when the computer enters Standby mode, you will lose any unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
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Getting Started
Removing the Battery Pack
!
You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the
computer is in Standby mode.
To remove the battery pack
1Turn off the computer and close the LCD screen lid.
2Slide the lock switch (1) to the UNLOCK position.
3Slide and hold the release latch (2) and slide the battery away from the computer.
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Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1Turn off any peripherals connected to the computer.
2Click Start and then Turn Off Computer.
The Turn off computer window appears.
3Click Turn Off.
4Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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Using Your VAIO Computer
Using Your VAIO Computer
This section describes how to get the most out of using your computer.
❑Using the Keyboard (page 27)
❑Using the Touch Pad (page 29)
❑Using Special-function Buttons (page 30)
❑Using the Built-in MOTION EYE Camera (page 31)
❑Using the Optical Disc Drive (page 32)
❑Using PC Cards (page 42)
❑Using the ExpressCard/34 Media (page 45)
❑Using the Memory Stick Media (page 48)
❑Using Other Memory Cards (page 53)
❑Using the Internet (page 57)
❑Using Wireless LAN (WLAN) (page 58)
❑Using the Bluetooth Functionality (page 68)
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Using the Keyboard
Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some functions are not available until Windows is launched.
Combinations/Feature Functions
Fn + F1: wireless switching*Toggles between Bluetooth and Wireless LAN, and Wireless WAN functionalities.
Fn + % (F2): speaker switch Turns on and off the built-in speakers and the headphones.
Fn + 2 (F3/F4): speaker volume Adjusts the built-in speaker volume.
To increase volume, press Fn+F4 and then M or ,, or keep pressing Fn+F4.
To decrease volume, press Fn+F3 and then m or <, or keep pressing Fn+F3.
Fn + 8 (F5/F6): brightness control Adjusts the brightness of the LCD.
To increase lightness intensity, press Fn+F6 and then M or ,, or keep pressing Fn+F6.
To decrease lightness intensity, press Fn+F5 and then m or <, or keep pressing Fn+F5.
Fn + /T (F7): switch to the external display Toggles between the LCD, external device (e.g. monitor) and both LCD and external device.
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Fn + (F10): zoom Changes the screen resolution to magnify/restore the screen view.
✍
The magnified view is not as clear as the standard view, as it is implemented by applying a lower resolution
to the LCD screen with a higher resolution.
This key combination is disabled during video playback. Make sure to quit such software before pressing
the key combination.
This key combination may not work with graphic images as it magnifies the screen view by changing the
resolution.
The location and size of software windows may change when the screen view is magnified or the standard
view is restored because pressing this key combination changes the resolution.
When the LCD screen view is magnified, switching the view to the external display disables the function
and restores the standard view.
Fn + (F12): Hibernate Provides for the lowest level of power consumption. When you execute this command, the
states of the system and the peripheral devices are written to the hard disk and the system
power is turned off. To return the system to its original state, use the power button to turn on the
power.
For details on power management, see Using the Power Saving Modes (page 134).
* On selected models only.
Combinations/Feature Functions
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Using the Touch Pad
The keyboard contains a cursor-pointing device, the touch pad (1). You can point to, select, drag, and scroll objects on the
screen using the touch pad.
Action Description
Point Slide one finger on the touch pad to place the pointer (2) on an item or object.
Click Press the left button (3) once.
Double-click Press the left button twice.
Right-click Press the right button (4) once. In many applications, this action displays a shortcut menu.
Drag Slide one finger on the touch pad while pressing the left button.
Scroll Move your finger along the right edge of the touch pad to scroll vertically. Move your finger along the bottom to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
✍
On the models with the fingerprint sensor, you can also use the sensor for vertical scrolling while the Scroll lock indicator is lit. Press
the Fn+Scr Lk keys to turn on and off the indicator.
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Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Special-function button Functions
S1/S2 button
By default, the S1 button turns the volume on and off and the S2 button lowers the CPU speed to reduce the
fan noise. You can change these button assignments on the window for changing the S button assignments.
To display this window, press and hold either button or launch and navigate through VAIO Central.
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Using the Built-in MOTION EYE Camera
Your computer may be equipped with a built-in MOTION EYE camera. See the online Specifications to find whether your
model is equipped with the built-in MOTION EYE camera.
The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software, for
example Windows Messenger and Windows MovieMaker.
Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using
such software.
Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the MOTION
EYE camera, respectively. Make sure that the camera is activated before using the software.
✍
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the
application before using the built-in MOTION EYE camera.
!
The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal and does not indicate a
malfunction.
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Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
To insert a disc
1Turn on the computer.
2Press the drive eject button (1) to open the drive.
The tray slides out.
3Place a disc in the middle of the tray with the label side facing up and gently push until the disc clicks into place.
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4Close the tray by pushing it in gently.
!
Do not remove the optical disc when the computer is in a power saving mode (Standby or Hibernate). Doing so may cause the computer to malfunction.
✍
If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled CD/DVD program.
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Using Your VAIO Computer
Reading and Writing CDs and DVDs
Your computer plays and records CDs and DVDs, depending on the model you purchased. Check your specifications for the
type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive
supports.
!
This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Please be aware that the audio side
(non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
!
Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices
on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee
the compatibility of VAIO CD drives with discs that not compliant with the official "CD" format standard (or "DVD" standard in relation to DVD drives).
USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
Optical disc drive Plays Records to
DVD-ROM DVD and most DVD-R, DVD-RW, DVD+R, DVD+RW
and DVD+R DL (Double Layer)
—
CD-RW/DVD-ROM CD, CD-R, CD-RW, DVD, most DVD-R, DVD-RW,
DVD+R, DVD+R DL (Double Layer) and DVD+RW
CD-R and CD-RW
DVD±RW CD, CD-R, CD-RW, DVD, most DVD-R, DVD-RW,
DVD+R, DVD+R DL (Double Layer) and DVD+RW
CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,
DVD+R DL (Double Layer) and DVD+RW
DVD±RW/RAM CD, CD-R, CD-RW, DVD, most DVD-R, DVD-RW,
DVD+R, DVD+R DL (Double Layer), DVD+RW and
DVD-RAM*
CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,
DVD+R DL (Double Layer), DVD+RW and DVD-RAM*
* On selected models only.
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✍
Supports writing to DVD-RW discs compliant with DVD-RW version 1.1/1.2.
Supports writing to DVD-R discs compliant with DVD-R for General version 2.0/2.1.
Supports 8cm disc reading, but does not support 8cm disc writing.
Writing to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with removable cartridge.
Writing to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM version 1.0 is not supported.
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Notes on writing data onto a disc
❑To make the data on a disc readable on an optical disc drive, you need to close the session when you eject it. To complete
this process, follow the instructions included with your software.
❑Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑Do not strike or shake the computer while writing data onto a disc.
❑Deactivate the screen saver and exit anti-virus software before writing data onto a disc.
❑Do not use memory-resident utility software while writing data to a disc. This may cause the computer to malfunction.
❑When using your software application to burn discs, make sure you exit and close all other applications.
❑Never touch the surface of the disc. Fingerprints and dust on the surface of a disc may cause writing errors.
❑Do not switch power modes while using the pre-installed software and while using the CD burning software.
❑Never put stickers on discs. This will affect the use of the disc irreparably.
❑Connect and use the AC adapter to power the computer or make sure your battery is at least 50 percent charged.
❑Some DVD players and computer's DVD drives may not be able to play DVDs created on applicable models using the
VAIO Zone software.
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Notes on playing DVDs
To achieve optimum performance when playing DVDs, you should follow these recommendations.
❑You can play DVDs using the optical disc drive and the DVD playback software, such as VAIO Zone or WinDVD. See the
help file on such software for details.
❑Close all open applications before playing a DVD movie.
❑Do not use memory-resident utility software to speed up disc access when playing a DVD. This may cause the computer
to malfunction.
❑Deactivate the screen saver and exit anti-virus software before playing a disc.
❑Some discs recorded at 20 or 24 bits may produce noise while playing. If you have audio devices connected, this may
damage your hearing and the speakers. Reduce the volume before playing a DVD.
❑Do not switch power saving modes while the computer is playing a DVD.
❑Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the
disc. If the DVD is labeled "all," this means that you can play this DVD in most regions of the world. If the region code of
your residence area is different from the label on the DVD disc or on the packaging, you cannot play the disc on this player.
!
You can change the DVD region code only a limited number of times. When you have exceeded this number, the drive's DVD region code is permanently
assigned and you will not be able to change it again. Reconfiguring the computer does not reset this count.
If you change the DVD region code while the WinDVD software is running, restart the software or eject the disc and re-insert it to make the new setting
effective.
❑If the computer has Wireless LAN and Wireless LAN is activated, playing DVDs may cause some interruptions in audio
and video.
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Playing CDs
To play an audio CD
1Insert a disc into the optical disc drive.
2If nothing appears on the desktop, then click Start, point to All Programs, and click to open a CD program, such as the
SonicStage software.
If the Audio CD window appears, click to select an option.
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Copying Files to CDs
See the online Specifications to find the type of your optical disc drive, and then Reading and Writing CDs and DVDs
(page 34) to find about the supported disc media.
To copy files to a disc
!
Do not strike or shake the computer while writing data onto a disc.
1Insert a blank disc into the optical disc drive.
If the CD Drive window appears, click Take no action and then click OK.
2Right-click Start and then click Explorer.
3In the Folders panel on the left, locate the file(s) or folder(s) you want to copy, right-click the file(s) or folder(s), point to
Send To, and then click the optical disc drive* name.
4Close the window.
5Click Start and then My Computer.
6Click the optical disc drive icon under Devices with Removable Storage. A new window appears with the file(s) or
folder(s) you want to copy listed under Files Ready to Be Written to the CD.
7In the CD Writing Tasks box, click Write these files to CD.
8Follow the instructions in the CD Writing Wizard.
* The read/write drive letter designation may vary, depending on your system's hardware configuration.
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Playing DVDs
To play a DVD
1Close all open programs.
2Insert a DVD into the optical disc drive.
3If nothing appears on the desktop, then click Start, point to All Programs, and click to open a DVD program to play the
DVD.
For instructions on how to use a program, see the help file included with the DVD program.
Copying Files to DVDs
The DVD writing function is available on selected models only. See the online Specifications to find the type of your optical
disc drive, and then Reading and Writing CDs and DVDs (page 34) to find about the supported disc media.
To copy files to a disc
1Connect the AC adapter to the computer.
2Insert a disc into the optical disc drive.
3If nothing appears on the desktop, then click Start, point to All Programs, and click to open a DVD program you want to
use.
For instructions on how to use a program, see the help file included with the DVD program.
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Using PC Cards
PC Cards allow you to connect portable external devices to your computer.
Inserting a PC Card
!
Some PC Cards or their functions may not be compatible with the computer.
You do not need to shut down the computer before inserting or removing a PC Card.
To insert a PC Card
1Push the PC Card release button so that the release button pops out.
2Push the PC Card release button a second time so that the PC Card slot protector pops out.
3Gently take hold of the protector and pull it out of the slot.
4Insert the PC Card into the PC Card slot with the front label facing up.
5Gently push the PC Card into the slot.
The PC Card is automatically detected by your system.
The Safely Remove Hardware icon appears on the taskbar.
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!
Insert the PC Card slot protector to protect against debris entering the slot when not using a PC Card. Before carrying the computer, make sure to insert
the PC Card slot protector into the slot.
✍
Some devices may not function properly if you continually switch to Normal mode from Standby mode or Hibernate mode. For some PC Cards, if you
alternate between Normal mode and Standby or Hibernate mode while the card is inserted, you may find that a device connected to your system is not
recognized. Restart your system to correct the problem. Restarting will restore the original state of the computer.
While the card is inserted, the computer may not enter Hibernate power management mode. It may enter Standby mode. We recommend that you
remove the card before the computer enters Hibernate mode.
Make sure you use the most recent software driver provided by the PC Card manufacturer.
If an "!" mark appears on the Device Manager tab in the System Properties window, remove the software driver and then reinstall it.
Do not force a PC Card into the slot. It may damage the connector pins. If you have difficulty inserting a PC Card, check that you are inserting the PC
Card in the correct direction. See the manual supplied with your PC Card for more information on use.
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Removing a PC Card
Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not
work properly.
To remove a PC Card
✍
To remove a PC Card when the computer is off, skip steps 1 to 6.
1Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2Select the hardware you want to unplug.
3Click Stop.
The Stop a Hardware Device window appears.
4Confirm that the device can be safely removed from the system.
5Click OK.
A window appears, explaining that it is safe to remove the device.
6Click Close.
7Push the PC Card release button so that the release button pops out.
8Push the PC Card release button a second time so that the PC Card pops out.
9Gently take hold of the Card and pull it out of the slot.
10 If the PC Card release button is still out, push it back in.
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Using the ExpressCard/34 Media
Your computer is equipped with an ExpressCard™/34* slot to accommodate ExpressCard™/34* media (34 mm wide media).
You can use this slot to transfer data between digital cameras, camcorders, music players, and other audio/video devices.
* Hereinafter, referred to as the ExpressCard/34 slot and ExpressCard/34 media.
The ExpressCard/34 slot can also accommodate other memory cards, including standard-size Memory Stick media, via the
memory card adapter. See Using Other Memory Cards (page 53) for the instructions to use the memory card adapter and
other memory cards.
Inserting an ExpressCard/34 Media
!
Your computer is delivered with a slot protector in the ExpressCard/34 slot. Remove the slot protector before you use the ExpressCard/34 slot for the
first time.
Use care when inserting or removing the ExpressCard/34 media from the slot. Do not force it in or out of the slot.
✍
You do not need to shut down the computer before inserting or removing an ExpressCard/34 media.
To insert an ExpressCard/34 media
1Push the ExpressCard/34 slot protector to pop it out.
2Gently take hold of the protector and pull it out of the slot.
3Hold the ExpressCard/34 media with the arrow facing up and toward the ExpressCard/34 slot.
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4Carefully slide the ExpressCard/34 media (1) into the slot until it clicks in place.
Do not force it into the slot.
✍
If the media or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Make sure you use the most recent software driver provided by the ExpressCard/34 media manufacturer.
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Removing an ExpressCard/34 Media
Follow the steps below to remove the ExpressCard/34 media while your computer is on. If it is not removed properly, your
system may not work properly.
To remove an ExpressCard/34 media
✍
To remove an ExpressCard/34 media when the computer is off, skip steps 1 to 6.
1Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2Select the hardware you want to unplug.
3Click Stop.
The Stop a Hardware Device window appears.
4Confirm that the device can be safely removed from the system.
5Click OK.
A window appears, explaining that it is safe to remove the device.
6Click Close.
7Push in the ExpressCard/34 media toward the computer to pop it out.
8Gently take hold of the ExpressCard/34 media and pull it out of the slot.
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Using the Memory Stick Media
Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile device especially
designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other
devices. Because it is removable, it can be used for external data storage.
For the latest information on Memory Stick media, visit the Sony online support Web site at http://esupport.sony.com/EN/VAIO/
for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers
in Latin American countries or areas.
!
Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB. Sony assumes no liability
for compatibility with any other Memory Stick media.
Write-protecting a Memory Stick Media
Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from
accidental erasure or overwriting.
Move the tab horizontally or vertically* to set or release write-protection. When the erasure prevention switch is off, data can
be saved on the Memory Stick media. When the erasure prevention switch is on, data can be read from but not saved on the
Memory Stick media.
* Some versions of Memory Stick media do not have an erasure prevention switch.
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Inserting a Memory Stick Media
There are some ways you can insert a Memory Stick media into your computer.
❑Using the Memory Stick Duo/PRO Duo media slot
The Memory Stick media slot accommodates a small-size Memory Stick media: Memory Stick Duo or Memory Stick PRO
Duo media.
❑Using the ExpressCard/34 slot on models with the supplied memory card adapter for the ExpressCard/34 slot
To insert a standard-size Memory Stick media, use the ExpressCard/34 slot. To do this, you need the supplied memory
card adapter. See Using the ExpressCard/34 Media (page 45) and Using Other Memory Cards (page 53) for more
information.
❑Using the PC Card slot on models with the supplied memory card adapter for the PC Card slot
To insert a standard-size Memory Stick media, use the PC Card slot. To do this, you need the supplied memory card
adapter. See Using PC Cards (page 42) and Using Other Memory Cards (page 53) for more information.
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To insert a Memory Stick media using the Memory Stick Duo/PRO Duo media slot
1Hold the Memory Stick media with the arrow facing up and toward the Memory Stick media slot.
2Carefully slide the Memory Stick media into the slot until it clicks in place.
The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local
drive, under the appropriate letter (depending on the configuration of the computer).
!
Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging the computer
or the Memory Stick media, do not force the Memory Stick media into the slot if it does not insert smoothly.
Do not insert more than one Memory Stick media into the Memory Stick media slot. Inserting the media improperly may damage the computer.
✍
The computer supports Memory Stick Duo media and is equipped with the Memory Stick Duo/PRO Duo slot that is only compatible with the duo-size
media. For more information on Memory Stick Duo media, visit the Memory Stick web site at http://www.memorystick.com/en/.
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To view the contents of the Memory Stick media
1Click Start and then My Computer to open the My Computer window.
2Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media.
To format a Memory Stick media
Use the Memory Stick Formatter software. See the help file on the Memory Stick Formatter software for details.
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Removing a Memory Stick Media
To remove a Memory Stick media from the Memory Stick Duo/PRO Duo media slot
1Check that the Memory Stick media indicator is off.
2Push the Memory Stick media in toward the computer.
The Memory Stick media ejects.
3Pull the Memory Stick media out of the slot.
!
Always remove the Memory Stick media gently, or it may pop out unexpectedly.
Do not remove the Memory Stick media while the Memory Stick media indicator is turned on. If you do, you may lose data. Large volumes of data may
take time to load, so be sure the indicator is off before removing the Memory Stick media.
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Using Other Memory Cards
Your computer may be delivered with the memory card adapter for the ExpressCard/34 slot or the PC Card slot to support
the following memory cards besides the ExpressCard/34 media:
❑Memory card adapter for the ExpressCard/34 slot
Standard-size Memory Stick and Memory Stick PRO, Secure Digital (SD), Multi Media Card (MMC), xD-Picture Card
!
The MagicGate feature of the Memory Stick media and the Memory Stick PRO media is not supported.
The copyright protection and high-speed data transfer features of the SD memory card are not supported.
As for the Memory Stick PRO media, only Sony branded media is recommended to use with the adapter.
❑Memory card adapter for the PC Card slot
Standard-size Memory Stick and Memory Stick PRO, Secure Digital (SD), Multi Media Card (MMC), SmartMedia
!
The MagicGate and high-speed data transfer features of the Memory Stick media and the Memory Stick Pro media are not supported.
The copyright protection feature of the SD Memory Card and the ID feature of the SmartMedia are not supported.
5.0V SmartMedia are not compatible.
The supplied memory card adapter does not support memory cards with capacity of 2 GB and above.
As for the Memory Stick Pro media, only Sony branded media is recommended to use with the adapter.
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Inserting a Memory Card
To insert a memory card to the memory card adapter for the ExpressCard/34 slot
1Insert any one of the memory cards (2) to the memory card adapter (1).
!
Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter.
2See Inserting an ExpressCard/34 Media (page 45) to insert the memory card adapter into the ExpressCard/34 slot.
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To insert a memory card to the memory card adapter for the PC Card slot
1Insert any one of the memory cards (2) to the memory card adapter (1).
!
Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter.
The memory card adapter has two slots designed for the designated types of the memory card. Make sure to insert a memory card into its designated
slot to prevent problems, including a stuck memory card in the adapter and damage to the memory card adapter or the memory card.
Do not insert more than one memory card into the memory card adapter at the same time.
2See Inserting a PC Card (page 42) to insert the memory card adapter into the PC Card slot.
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Removing a Memory Card
To remove a memory card from the memory card adapter for the ExpressCard/34 slot
See Removing an ExpressCard/34 Media (page 47) to remove the memory card adapter from the ExpressCard/34 slot.
Then, firmly grasp the extended part of the memory card and carefully pull it out of the memory card adapter.
To remove a memory card from the memory card adapter for the PC Card slot
See Removing a PC Card (page 44) to remove the memory card adapter from the PC Card slot. Then, firmly grasp the
extended part of the memory card and carefully pull it out of the memory card adapter.
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Using the Internet
Setting Up a Dial-up Internet Connection
Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (may
not supplied). Once you set up your telephone cable, you're ready to connect to the Internet.
To connect a telephone cable
1Plug one end of the phone cable (1) into the modem port on the computer.
2Plug the other end into the wall jack (2).
✍
The computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a
private branch exchange (PBX). Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem.
If you connect a telephone cable coming through a splitter, the modem or connected device may not work properly.
To set up a dial-up connection to the Internet
1Click Start, point to All Programs, Accessories, Communications, and click New Connection Wizard.
The New Connection Wizard appears.
2Click Next. If the Location Information window appears, follow the on-screen instructions.
3If it is not already selected, click to select Connect to the Internet, and click Next.
4Follow the on-screen instructions.
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Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each
other through a powerful network. A WLAN is a network in which a user can connect to a local area network (LAN) through
a wireless (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still
access information, internet/intranet and network resources, even in the middle of a meeting, or as you move from one place
to another.
You can communicate without an Access Point, which means that you can communicate between a limited number of
computers (ad-hoc). Or you can communicate through an Access Point, which allows you to create a full infrastructure
network (infrastructure).
❑Wireless WAN model users in USA
Please see the SmartWi Connection Utility Guide for setting up Wireless LAN and Wireless WAN functionalities.
❑Other model users in USA, Canada, and Latin American countries or areas
Please see the following for setting up Wireless LAN functionality.
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✍
WLAN uses the IEEE802.11a/b/g standard, which specifies the used technology. The standard includes the encryption method: Wired Equivalent Privacy
(WEP), which is a security protocol and WiFi Protected Access (WPA - Proposed jointly by the IEEE and Wi-Fi Alliance, WiFi Protected Access is a
specification of standards based, interoperable security enhancements that increase the level of data protection and access control for existing WiFi
networks. WPA has been designed to be forward compatible with the IEEE802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal
Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible Authentication Protocol)). Data encryption protects the
vulnerable wireless link between clients and Access Points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication.
Wireless LAN devices using the IEEE802.11a standard and the ones using the IEEE802.11b or g standard cannot communicate because the frequencies
are different.
IEEE802.11b: The standard speed is 11 Mbps, or about 30 to 100 times faster than a standard dial up.
IEEE802.11a/g: The standard speed is 54 Mbps, or about 5 times faster than a Wireless LAN device using the IEEE802.11b standard.
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Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other
central controller or Access Point. Each device communicates directly with other devices in the network. You can set up an
ad-hoc network easily at home.
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To communicate without an Access Point (ad-hoc)
1Turn on the WIRELESS or WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
Except in Peru and Venezuela, you cannot select the 5 GHz bandwidth, which is used for the IEEE802.11a standard, on
ad-hoc networks.
On models with the Bluetooth functionality*1, double-click ( / ) on the taskbar to display the Wireless Device
Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK.
2Click Start and then Control Panel.
3Click Network and Internet Connections.
4Click Network Connections.
The Network Connections window appears.
5Right-click Wireless Network Connection, then click Properties.
The Wireless Network Connection Properties window appears.
6Select the Wireless Networks tab.
7Click the Add… button.
The Wireless network properties window appears.
8Enter a Network name (SSID)*2.
You can choose a 32-digit alphanumeric name.
9Select Open from the Network Authentication drop-down box.
10 Select WEP from the Data Encryption drop-down box.
11 Deselect the The key is provided for me automatically option button.
Some information becomes visible.
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12 Enter the Network key*2.
The network key should be 5 or 13 alphanumeric characters or 10 or 26 hexadecimal*3 characters long. You can choose
whatever you want.
13 Enter exactly the same Network key again, for confirmation.
14 Select the check box This is a computer-to-computer (ad hoc) network; wireless access points are not used at the
bottom of the screen.
15 Click OK.
Your Network name appears in the Preferred networks.
16 Click Advanced.
The Advanced window appears.
17 Select the Computer-to-computer (ad hoc) networks only option button.
18 Click Close.
19 Click OK.
The computer is ready to communicate with another computer.
*1 See the online Specifications to see whether your model supports the Bluetooth functionality.
*2 If you want to communicate between two or more computers, you need to configure all these computers the exact same way. This means that you need to enter the same
Network name and the same Network key on all computers as on the first computer you configure.
*3 Hexadecimal: A number representation using the digits 0-9, with their usual meaning, plus the letters A-F (or a-f) to represent hexadecimal digits with values of (decimal)
10 to 15.
✍
An ad-hoc network does not support WPA.
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To disconnect from a computer-to-computer (ad-hoc) network
1Click Start and then Control Panel.
2Click Network and Internet Connections.
3Click Network Connections.
The Network Connections window appears.
4In the right panel under LAN or High-Speed Internet, right-click Wireless Network Connection.
5Click Properties.
The Wireless Network Connection Properties window appears.
6On the Wireless Networks tab, click Advanced.
The Advanced window appears.
7Click to select Any available network (access point preferred), and click Close.
8Click OK.
9Close the Network Connections window.
10 Turn off the WIRELESS or WIRELESS LAN switch.
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Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an Access
Point, for example the Sony Access Point. The Access Point bridges the wireless and wired LAN and acts as a central
controller for the Wireless LAN. The Access Point coordinates transmission and reception from multiple wireless devices
within a specific range.
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To connect to a wireless network
1Make sure an access point is set up.
See the instructions that accompanied the access point for more information.
2Turn on the WIRELESS or WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
On models with the Bluetooth functionality*, double-click ( / ) on the taskbar to display the Wireless Device
Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK.
3Click Start and then Control Panel.
4Click Network and Internet Connections.
5Click Network Connections.
6In the right panel under LAN or High-Speed Internet, double-click Wireless Network Connection.
The Wireless Network Connection window appears.
7Follow the on-screen instructions.
* See the online Specifications to see whether your model supports the Bluetooth functionality.
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To connect to a wireless network (Models with the Wireless Setup Utility software only)
Use the Wireless Setup Utility software to guide you through the set up process and provide you with more detailed
information about wireless connections.
1Make sure an access point is set up.
See the instructions that accompanied the access point for more information.
2Turn on the WIRELESS or WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
On models with the Bluetooth functionality*, double-click ( / ) on the taskbar to display the Wireless Device
Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK.
3Click Start, point to All Programs, and click Wireless Setup Utility.
The Wireless Setup Utility appears.
4Follow the on-screen instructions.
* See the online Specifications to see whether your model supports the Bluetooth functionality.
To disconnect from a wireless network
Turn off the WIRELESS or WIRELESS LAN switch.
!
Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
✍
The WPA key needs to contain at least 8 characters.
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Wireless LAN Channel Selection
In an 802.11a/b/g configuration, channel 1 to 11 can be used.
(a) With an Access Point ("Infrastructure")
❑The channel used will be the channel selected by the Access Point.
!
For details on how to select the channel that will be used by the Access Point, see the access point manual.
(b) Without an Access Point ("ad-hoc")
❑If the Wireless connection is initiated by the VAIO computer, channel 11 will be selected.
❑If the Wireless connection is initiated by a peer Wireless LAN equipment, the Wireless LAN communication will make use
of the channel selected by the peer Wireless LAN equipment.
✍
The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that uses the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower
communication speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Deploying IEEE802.11b and IEEE802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE802.11g products are designed to reduce the communication speed to ensure communications with
IEEE802.11b products.
When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed.
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Using the Bluetooth Functionality
The Bluetooth functionality is available on selected models only. See the online Specifications to see whether your model
supports the Bluetooth functionality.
You can establish wireless communication between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables and up to 33 feet (10 meters) range in open
space.
❑Wireless WAN model users in USA
Please see the SmartWi Connection Utility Guide for setting up Bluetooth functionality.
❑Other model users in USA, Canada, and Latin American countries or areas
Please see the following for setting up Bluetooth functionality.
To connect to a Bluetooth device
1Turn on the WIRELESS switch.
2Double-click ( / ) on the taskbar to display the Wireless Device Switch window.
3Select the Enable Bluetooth Device option.
4Click OK.
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Notes on using the Bluetooth functionality
❑The data transfer rate varies, depending on the following conditions:
❑Obstacles, such as walls, located between devices
❑Distance between devices
❑Material used in walls
❑Proximity to microwaves and cordless telephones
❑Radio frequency interference and other environmental conditions
❑Device configuration
❑Type of software application
❑Type of operating system
❑Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer
❑Size of file being exchanged
❑Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
❑All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
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❑The 2.4 GHz band with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length.
Communication speed and distances can be inferior to the standard values. Interference from other devices may also stop
communications. Do not simultaneously use the Bluetooth functionality and wireless communication devices which use
the 2.4 GHz band, such as a wireless LAN PC Card.
❑The Bluetooth functionality may not work depending on the third party devices or the software version used by third party
companies.
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine whom you choose to
communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer.
The first time two Bluetooth devices communicate, a common Passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the Passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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To communicate with another Bluetooth device
To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using
the Bluetooth functionality, see the help file on the Bluetooth utility software.
To see the help file
1Right-click the Bluetooth icon on the taskbar, and select Help from the menu.
Stopping the Bluetooth Connection
To stop the Bluetooth connection, turn off the WIRELESS switch. The Bluetooth indicator turns off.
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Using the Bluetooth Headset
The Bluetooth headset is available as an optional accessory. It will come in handy during a video conference over the Internet
using instant messaging software, for example Windows Messenger. For details on using the Bluetooth headset, see the
manual that came with the Bluetooth headset.
To connect the headset with a computer
1Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset.
2Press and hold the volume buttons until the indicator light blinks in red.
3Right-click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu.
The Bluetooth Settings window appears and Add New Connection Wizard automatically starts.
4If the Add New Connection Wizard window does not appear, click New Connection.
The Add New Connection Wizard window appears.
5Select Express Mode [Recommended] and then click Next.
The wizard searches for Bluetooth devices in range and lists available devices, if any.
6Select HBH-608 and then click Next.
The Bluetooth Manager-Bluetooth Security window appears when a connection is established.
7Enter "0000" for Bluetooth Passkey (PIN) and then click OK.
8Press the headset power button.
9Click Finish.
The headset icon appears in the Bluetooth Settings window.
10 Click the headset icon and then press the headset power button.
The computer should now be ready to communicate with the Bluetooth headset.
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Using Peripheral Devices
Using Peripheral Devices
You can add functionality to your computer by using the various ports on the computer.
❑Connecting a Docking Station (page 76)
❑Connecting External Speakers (page 85)
❑Connecting an External Display (page 86)
❑Selecting Display Modes (page 90)
❑Using the Multiple Monitors Function (page 91)
❑Connecting an External Microphone (page 93)
❑Connecting a Universal Serial Bus (USB) Device (page 94)
❑Connecting a Printer (page 97)
❑Connecting an i.LINK Device (page 98)
❑Connecting to a Network (LAN) (page 100)
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Using Peripheral Devices
Connecting a Docking Station
Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external
display.
A docking station is not supplied with your computer and is available as an optional accessory.
Locating Ports on the Docking Station
Back
!
The docking station can be powered only through the AC adapter supplied with the docking station. Do not unplug the AC adapter from the docking
station and the AC outlet while using the docking station; this may cause data damage or hardware malfunctions.
ADC IN indicator
Illuminates when the power of the docking station is on.
BIN USE indicator (page 81)
CUNDOCK button (page 81)
DDC IN port (page 19)
ENetwork (Ethernet) port (1000BASE-T / 100BASE-TX /
10BASE-T) (page 100)
FHi-Speed USB (USB 2.0) port* (page 94)
GDVI-D port (page 87)
HMONITOR (VGA) port (page 87)
IHi-Speed USB (USB 2.0) ports* (page 94)
* Supports high-/full-/low- speeds.
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Attaching Your Computer to the Docking Station
!
When the computer has no battery inserted, do not attach the computer to the docking station.
To attach your computer to the docking station
!
To prevent loss of unsaved data, be sure to turn off your computer before attaching it to the docking station.
1Disconnect all peripherals from the computer.
2Plug the power cord (1) into the AC adapter (2) and an AC outlet.
3Plug the cable attached to the AC adapter (2) into the DC In port (3) on the docking station (4).
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6Gently push down the computer until it clicks into place.
7Turn on the computer.
!
Use the AC adapter supplied with the docking station.
Do not move the computer while attached to the docking station; this may detach the docking station and cause damage to the docking station and the
computer.
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Disconnecting Your Computer from the Docking Station
!
To prevent loss of unsaved data, be sure to turn off the computer before disconnecting it from the docking station.
Be sure that no devices connected to the docking station are in use before disconnecting the computer.
Do not disconnect the computer from the docking station when the IN USE indicator is lit. Disconnecting the computer while the IN USE indicator is lit
may result in loss of unsaved data or a failure of the computer.
When the battery is running out of power, disconnecting the computer from the docking station may result in loss of unsaved data.
Do not disconnect the computer from the docking station during video playback. Be sure to close video playback software before disconnection.
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To disconnect your computer from the docking station
1Press the UNDOCK button and wait until the IN USE indicator (2) turns off.
✍
If the IN USE indicator is unlit, you do not have to press the UNDOCK button.
Pressing the UNDOCK button while the computer is in a power saving mode returns the computer to Normal mode first, and then initiates the
disconnection process.
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Alternatively, you can disconnect the computer from the docking station as follows:
1Click Start and then Undock Computer.
2Make sure that a message balloon appears and the IN USE indicator turns off; and then lift the computer away from the
docking station.
3Close the docking station connector cover on the bottom of the computer.
✍
It is extremely important to close the docking station connector cover after disconnecting the computer from the docking station. If the cover is left
open, dust may get inside and damage the computer.
To disconnect the docking station completely from AC power, unplug the AC adapter.
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Connecting External Speakers
You can enhance the sound quality of your computer by connecting external speakers.
To connect external speakers
1Plug the speaker cable (1) into the headphones jack (2) i.
2Plug the other end of the speaker cable to the external speaker (3).
3Turn down the volume of the speakers before you turn them on.
✍
Make sure your speakers are designed for computer use.
!
Do not place floppy disks on the speakers; their magnetic field may damage the data on the disks.
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Connecting an External Display
You can connect an external display to your computer. For example, you can use the computer with a computer display or a
projector.
❑Connecting a Computer Display (page 87)
❑Connecting a Multimedia Computer Display (page 88)
❑Connecting a Projector (page 89)
✍
Connect the power cord after connecting all other cables.
Connected external displays are used as second screens.
On Windows systems only, you can also use an external display to set up multiple monitors.
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Connecting a Computer Display
You can connect a computer display (monitor) either directly to your computer or via the optional docking station.
To connect a computer display
1If necessary, plug one end of the display's power cord (1) into the display, and the other end into an AC outlet.
2If you want to connect a VGA monitor, plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the
computer or on the docking station.
3If you want to connect a TFT/DVI monitor, plug the display cable (not supplied) into the DVI-D port on the docking station.
✍
DVI-D stands for Digital Visual Interface - Digital. It is a type of DVI connector that supports only digital video signals (no analog video signals). It has
24 pins.
A DVI-I connector (Digital Visual Interface - Integrated) supports digital video and analog video signals. It has 29 pins.
!
You can use a TFT/DVI monitor only when your computer is in SPEED mode. See Selecting Performance Modes (page 103) for mode selection.
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Connecting a Multimedia Computer Display
You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer or via the
optional docking station.
To connect a multimedia computer display
1Plug the power cord of the multimedia computer display (1) into an AC outlet.
2Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer or on the docking station.
3Plug the speaker cable (4) into the headphones jack (5) i on the computer.
4Plug the microphone cable (6) into the microphone jack (7) m on the computer.
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Connecting a Projector
You can connect a projector (for example, the Sony LCD projector) directly to your computer or via the optional docking
station.
To connect a projector
1Connect the power cord (1) of the projector into an AC outlet.
2Plug the RGB signal cable (2) into the monitor (VGA) port (3) a on the computer or on the docking station.
3Plug the audio cable (4) (not supplied) into the headphones jack (5) i.
4Plug the RGB signal cable and the audio cable into the jack and port on the projector (6).
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Selecting Display Modes
You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected
to your computer.
If you want to work on the computer's LCD and the external display at the same time, see Using the Multiple Monitors
Function (page 91) for more information.
To select a display
When using the Intel Graphics Media Accelerator (STAMINA mode)
1Right-click on the desktop to display the context menu.
2Click the menu item for graphic properties.
3Follow the on-screen instructions to change the settings.
✍
You may not be able to display on the computer's LCD and the external display or projector at the same time, depending on the type of your external
display or projector.
Before turning on the computer, turn on the peripheral devices.
When using the NVIDIA video controller (SPEED mode)
1Right-click on the desktop and select NVIDIA Control Panel from the menu.
2Click the Display icon.
3Click Change Display Configuration.
4Follow the on-screen instructions to change the settings.
✍
For selecting a video controller, see Selecting Performance Modes (page 103).
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Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display attached to the monitor (VGA) port, your computer's LCD and the external display can function as
a single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode; otherwise the computer may not
return to Normal mode.
If you set different colors on each display, do not divide one single window on two displays; otherwise your software may not work properly.
Set fewer colors or a lower resolution for each display.
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To select the Multiple Monitors mode
When using the Intel Graphics Media Accelerator (STAMINA mode)
1Right-click on the desktop to display the context menu.
2Click the menu item for graphic properties.
3Follow the on-screen instructions to change the settings.
When using the NVIDIA video controller (SPEED mode)
1Right-click on the desktop and select NVIDIA Control Panel from the menu.
2Click the Display icon.
3Click Change Display Configuration.
4Follow the on-screen instructions to change the settings.
✍
For selecting a video controller, see Selecting Performance Modes (page 103).
You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button. To change the S button
assignments, press and hold any S button to display the window for changing the assignment. For details on the S buttons, see Using Special-function
Buttons (page 30).
✍
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode.
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Connecting an External Microphone
If you need to use a sound input device (for example, to chat on the Internet) you need to plug in an external microphone.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Connecting a Universal Serial Bus (USB) Device
To prevent your computer and/or USB devices from damage, observe the following:
❑When moving the computer with USB devices connected, avoid any shock or force to the USB ports.
❑Do not put the computer into a bag or carrying case when it has USB devices connected.
Connecting a USB Mouse
To connect a USB mouse
1Choose the USB port (1) you prefer to use.
2Plug the USB mouse cable (2) into the USB port.
You can now use your USB mouse (3).
✍
The VAIO USB mouse software driver is preinstalled on the computer. As a result, you only need to plug the USB mouse into the USB port and you can
start working.
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Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1Choose the USB port you prefer to use.
2Plug the USB floppy disk drive cable into the USB port.
Your USB floppy disk drive is now ready for use.
!
When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
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Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when the computer is on or off. Disconnecting the drive when the computer is in
a power saving mode (Standby or Hibernate) may cause the computer to malfunction.
If the computer is off, you can unplug the USB cable directly from the computer.
To disconnect a USB floppy disk drive
1Close all programs accessing the floppy disk drive.
2Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
3Select the floppy disk drive you want to unplug.
4Click Stop.
The Stop a Hardware device window appears.
5Make sure the floppy disk drive is selected, and click OK.
A message appears stating it is now safe to remove the hardware device.
6Click Close to close the Safely Remove Hardware window.
7Remove the floppy disk drive from the computer.
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Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
To connect a printer using the USB port
1Plug the printer power cord into an AC outlet (1).
2Choose the USB port (3) you prefer to use.
3Plug one end of a USB printer cable (2) into the USB port and the other end to your printer.
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Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑The computer includes an i.LINK (IEEE1394) port, which you can use to connect to an i.LINK device such as a digital
video camcorder or to connect two VAIO computers in order to copy, delete or edit files.
❑The i.LINK port of the computer does not supply power to external devices generally powered by i.LINK ports.
❑The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of
the external device.
❑i.LINK cables compatible with the computer include cables with the following part numbers:
VMC-IL4415 (a 1.5 meter cable with a 4-pin connector at each end), VMC-IL4408 Series (a 0.8 meter cable with a 4-pin
connector at each end).
❑The optional i.LINK cables may not be available, depending on the country or area of your residency.
❑An i.LINK connection with other compatible devices is not fully guaranteed.
❑The i.LINK connection varies depending on the software applications, operating system and i.LINK compatible devices
you use. Refer to the manual that came with your software for more information.
❑Check the working conditions and OS compatibility of i.LINK-compatible PC peripherals (for example, an HDD or CD-RW
drive) before you connect them to the computer.
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Connecting a Digital Video Camcorder
To connect a digital video camcorder
1Plug one end of the i.LINK cable (1) into the i.LINK port (2) on the computer and the other end into the DV In/Out ports
(3) on the digital video camcorder.
2Launch the DVgate Plus software.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
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Connecting to a Network (LAN)
You can connect your computer to 1000BASE-T*/100BASE-TX/10BASE-T-type networks via an Ethernet network cable.
Connect one end of an optional network cable to the Network (Ethernet) port on the computer or the optional docking station
and the other end to your network. For detailed settings and devices needed to connect to the network, see your network
administrator.
* Available only via the Network (Ethernet) port on the optional docking station.
✍
The computer can be connected to the network with the default settings.
When the computer is attached to the optional docking station, you need to select which Network (Ethernet) port to use. Follow the on-screen
instructions.
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!
Telephone lines cannot be connected to the Network (LAN) connector on your computer.
If the Network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage,
overheating or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
!
Do not plug a telephone cable into the network port.
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Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your computer. Among other things, you will learn how to
use and customize the look of your Sony software and utilities, etc.
❑Selecting Performance Modes (page 103)
❑Setting the Password (page 104)
❑Using Fingerprint Authentication (page 114)
❑Using Trusted Platform Module (TPM) (page 127)
❑Setting Up Your Computer with VAIO Central (page 133)
❑Using the Power Saving Modes (page 134)
❑Managing Power with VAIO Power Management (page 139)
❑Protecting the Hard Disk (page 142)
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Selecting Performance Modes
Your computer is equipped with the performance selector switch (1) to select a performance mode for lower power
consumption or faster performance.
!
Once you have changed the performance mode with the performance selector switch, you must restart your computer to place it into the selected mode.
A window appears to prompt you for computer restart.
❑STAMINA mode
Uses the Intel Graphics Media Accelerator to conserve battery power.
❑SPEED mode
Uses the NVIDIA video controller to provide faster performance.
✍
You can find the current performance mode by the lit indicator on either side of the performance selector switch.
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Setting the Password
You can use BIOS functions to set two types of passwords to protect your computer: power-on password and hard disk
password.
Once you have set the power-on password, you will have to enter the password after the VAIO logo appears to start your
computer. The power-on password will allow you to protect your computer from unauthorized access.
The hard disk password provides additional security for the data stored on your hard disk. If you set the hard disk password,
no other users will be able to access the data without knowing the password, even if the hard disk is installed in another
computer.
❑Adding the Power-on Password (page 105)
❑Changing/Removing the Power-on Password (page 107)
❑Adding the Hard Disk Password (page 108)
❑Changing the Hard Disk Password (page 110)
❑Removing the Hard Disk Password (page 111)
❑Adding the Windows Password (page 112)
❑Changing/Removing the Windows Password (page 113)
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Adding the Power-on Password
!
Once you have set the power-on password, you cannot start the computer without entering the password. Make sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset, a password reset fee will be charged, and your computer may need to be sent in for
depot service for password reset.
To add the power-on password
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
✍
The following is to configure the computer to prompt password entry when you turn it on or display the BIOS setup screen.
5Select Password when Power ON under Security.
Press the space bar to change the setting from Disabled to Enabled.
6Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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✍
If you have set the power-on password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint authentication for
password entry when turning on the computer. For more information, see Using Fingerprint Authentication (page 114).
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Changing/Removing the Power-on Password
To change or remove the power-on password
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3Enter the current password for Enter Password and press the Enter key.
4Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
When confirmation to save the changes is prompted, press the Enter key.
6Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, confirm that Yes is selected and then press the Enter key.
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Adding the Hard Disk Password
The hard disk password provides additional security for the data stored on your hard disk. If you enable the hard disk
password, this adds an extra level of security.
When adding the hard disk password, you must set both the master and user passwords. The master password is provided
for users with administrator rights on the computer to reset the user password on the BIOS setup screen. The user password
is provided to lock your hard disk. Once you set the user password, you will have to enter the password along with the power-
on password (if set), after the VAIO logo appears.
!
You cannot start the computer with the master password.
If you forget the master password or the keyboard fails, which is critical to password entry, no bypass is possible and the data stored in the hard disk
will not been accessible. There is NO RESET of this password. You will have to replace the hard disk at your own expense and lose all the data stored
in the original hard disk. Make sure to write down the master password and keep it safe and private from other people.
✍
If you have set the hard disk password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint recognition for
password entry when turning on the computer. For more information, see Using Fingerprint Authentication (page 114).
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To add the hard disk password
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The password entry screen appears.
4Select Enter Master and User Passwords and press the Enter key.
5Select Continue on the warning screen and press the Enter key.
6Enter the master password twice and press the Enter key.
The password should be up to 32 alphanumeric characters (including spaces) long.
7Enter the user password twice and press the Enter key.
The password should be up to 32 alphanumeric characters (including spaces) long.
8Press the Enter key when the success message appears.
9Press the Esc key.
10 Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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Changing the Hard Disk Password
To change the hard disk password
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The password entry screen appears.
4Select Change Master Password or Change User Password and press the Enter key.
5Enter the current password once and then a new password twice.
6Press the Enter key.
7Press the Enter key when the success message appears.
8Press the Esc key.
9Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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Removing the Hard Disk Password
To remove the hard disk password
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The password entry screen appears.
4Select Enter Master and User Password and press the Enter key.
5Enter the current password for Enter Current Hard Disk Master Password and press the Enter key, leaving everything
else blank.
6Press the Enter key when the success message appears.
7Press the Esc key.
8Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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Adding the Windows Password
To add the Windows password
1Click Start and then Control Panel.
2Click the User Accounts icon.
3Click your user account under or pick an account to change.
4Click Create a password.
5In the Type a new password and Type the new password again to confirm fields, enter the password for your account.
6Click Create Password.
✍
See Help and Support Center for more information on the Windows password.
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Changing/Removing the Windows Password
To change the Windows password
1Click Start and then Control Panel.
2Click the User Accounts icon.
3Click your user account under or pick an account to change.
4Click Change my password.
5Enter the current password under Type your current password.
6Enter a new password under Type a new password and the same password under Type the new password again to
confirm.
7Click Change Password.
To remove the password
1Click Start and then Control Panel.
2Click the User Accounts icon.
3Click your user account under or pick an account to change.
4Click Remove my password.
5Enter the current password that you want to remove.
6Click Remove Password.
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Using Fingerprint Authentication
Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar
located between the left and right touch-pad buttons is the sensor of the fingerprint reader and will be referred to as the
fingerprint sensor hereinafter.
See the online Specifications to see whether your model is equipped with the fingerprint sensor.
Once you have registered your fingerprint(s), the fingerprint authentication functionality offers:
❑A substitute for password entry
You can log onto your password-protected system without entering the power-on, hard disk, and Windows passwords. If
you share a computer with other people, you can skip user selection as well.
❑Quick web-site access
Once you have registered your user information (user accounts, passwords, etc.) for web sites in the password bank, you
can substitute fingerprint authentication for entering required information and access the password-protected web sites.
❑Access to the encrypted (locked) My Safe folder
The My Safe folder is provided to protect your data against unauthorized access. With the fingerprint authentication
functionality, you can decrypt (unlock) this folder to access your data.
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Precautions on Using Fingerprint Authentication
❑The fingerprint authentication technology does not assure 100% verification.
Sony Corporation assumes no liabilities for any problems and damages arising out of your use of or inability to use the
fingerprint sensor.
❑The fingerprint authentication technology does not assure complete protection of your data and hardware.
Sony Corporation assumes no liabilities for any problems and damages arising out of your use of or inability to use the
fingerprint sensor.
❑The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
❑Make sure to make a backup copy of the data stored in the hard disk, especially in the My Safe folder, before sending
your computer for repair.
Sony Corporation assumes no liabilities for any loss or modification of your data that might have occurred during the
course of repair.
❑The hard disk may be initialized and returned after the repair work and, in such a case, you will not be able to restore your
fingerprint templates.
❑The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk.
Sony Corporation assumes no liabilities for any defects arising out of your data maintenance and management.
❑When enrolling your fingerprint(s), keep the following in mind:
❑Enroll more than one fingerprint in case of inability to recognize the fingerprint due to injury.
❑You may not be able to enroll your fingerprint(s) due to some biological factors.
❑Up to 10 fingerprints can be enrolled per person.
Note that up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using
the Boot Security functionality. If you share your computer with other people, you may not be able to use your enrolled
fingerprint to log on to your system.
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❑When swiping your finger across the fingerprint sensor, keep the following in mind:
❑Place your fingertip flat in the center of the fingerprint sensor.
❑Scan your fingerprint from the top joint of the finger to the fingertip.
❑Swipe your finger perpendicularly across the fingerprint sensor.
❑Keep your finger in contact with the fingerprint sensor while swiping.
❑Let the fingerprint sensor take about one second to scan your fingerprint.
❑It may be hard to enroll or recognize your fingerprint if your finger is:
❑dry or wet
❑wrinkled
❑injured
❑dirty
❑The soiled fingerprint sensor may cause poor recognition performance.
❑Wipe off the fingerprint sensor regularly with a soft cloth.
❑Use a lens cleaning cloth when the fingerprint sensor is extremely soiled.
❑Blow off dust with an air blower or a soft brush.
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Enrolling a Fingerprint
To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer. Launch Windows to
display the Welcome window and follow the instructions described below.
✍
Set the Windows password on your computer before enrollment. See Adding the Windows Password (page 112) for detailed instructions.
To enroll a fingerprint
!
Up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using the Boot Security functionality. If you share
your computer with other people, you may not be able to use your enrolled fingerprint to log on to your system.
1Click Enroll now on the Welcome window.
✍
If the Windows password is not set on your computer, password registration will be prompted.
1 Click OK on the prompt window.
2 Click Yes for confirmation.
3 Enter your password twice and click OK.
2Click Next.
3Enter the Windows password and click Next.
4Select the Run interactive tutorial check box and click Next.
5Read the tutorial information and click Next.
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6Swipe your finger across the fingerprint sensor four times to perform a swipe test, and then click Next.
The Enrollment window appears.
✍
See To scan a fingerprint (page 119) for the scan procedure.
7Click on the finger of which fingerprint you want to enroll.
8Swipe the finger across the fingerprint sensor three times.
9Click Finish.
✍
To enroll more fingerprints, repeat steps 7 and 8 above.
If enrollment scan fails in step 8 above, click Manual mode and follow the on-screen instructions to try manual mode enrollment.
To edit or add fingerprint templates, right-click the Protector Suite QL icon on the taskbar.
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To scan a fingerprint
1Place the top joint of your finger on the fingerprint sensor (1).
✍
Place your fingertip flat in the center of the fingerprint sensor.
2Swipe your finger perpendicularly across the fingerprint sensor.
!
Keep your finger in contact with the fingerprint sensor while swiping.
Fingerprint enrollment may fail if you move your finger too fast or too slow. Take about one second to swipe your finger across the sensor.
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Logging Onto Your System
To use the fingerprint authentication functionality in place of password entry to log onto your system, you need to set the
power-on, hard disk, and Windows passwords and configure your computer for fingerprint authentication.
For setting the power-on and hard disk passwords, see Setting the Password (page 104).
To log onto Windows
If your fingerprints are enrolled for your user account, you will be able to substitute fingerprint recognition for password entry
when logging on to Windows.
1Swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log-on window appears.
Window is launched.
✍
You can log onto to your user account just by swiping the finger with the enrolled fingerprint even if your computer is shared by multiple users.
To configure the computer for fingerprint authentication
1Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu.
2Select Settings.
The Protector Suite QL window appears.
3 Click the Boot Security tab.
!
The Boot Security tab is not displayed if you have not set the power-on and hard disk passwords in advance.
4Select the Enable boot security check box and the Automatically log onto system after power-on authentication
check box, and then click OK.
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✍
With the Automatically log onto system after power-on authentication check box selected, you can start your system and launch Windows by swiping
your finger only once.
If only the Enable boot security check box has been selected, you will be prompted to swipe your finger or enter the password before Windows is
launched.
To log onto the system using the Boot Security functionality
1Turn on the computer.
The authentication window appears following the VAIO logo.
2Swipe the finger with the enrolled fingerprint across the fingerprint sensor.
Windows is launched.
✍
Alternatively, you can press the Esc key and enter your password.
If only the Enable boot security check box has been selected in step 4 in To configure the computer for fingerprint authentication (page 120), you
will be prompted to swipe your finger or enter the password before Windows is launched.
!
Up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using the Boot Security functionality. If you share
your computer with other people, you may not be able to use your enrolled fingerprint to log on to your system.
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Using the Password Bank
Once you have registered your user information (user accounts, passwords, etc.) for web sites in the password bank, you
can substitute fingerprint authentication for entering required information and access the password-protected web sites.
Adding an Entry to the Password Bank
To access a password-protected web site using the fingerprint authentication functionality, you need to add a password bank
entry for the web site.
To add an entry to the password bank
1Visit the desired password-protected web site to display the user account and password entry window.
2Enter your user information (user account, password, etc.).
3Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu.
4Select Register Window.
5Click Continue on the displayed window.
Upon completion, a message balloon appears at the title bar.
To view or edit the entry, click Registration Details on the message balloon.
!
Never add TPM passwords (see Using Trusted Platform Module (TPM) (page 127)) to the password bank.
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Using a Password Bank Entry to Access a Web Site
Once you have added an entry to the password bank, you can use it to access the respective password-protected web site.
To access a password-protected web site
1Visit the desired password-protected web site to display the user account and password entry window.
A message balloon appears to indicate that you have a password bank entry for the site.
2Swipe the finger with the enrolled fingerprint across the fingerprint sensor.
3Click Yes on the confirmation window.
If a security warning window appears, click Yes or OK to proceed.
✍
You can always enter your user information that has been registered in the password bank to access password-protected web sites.
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Importing/Exporting Password Bank Entries
You can export/import entries to/from the password bank for a backup or recovery purpose.
To export an entry
1Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu.
2Select Settings.
The Protector Suite QL window appears.
3Click the Registrations tab.
4Select the desired entry name from the list and click Export.
5Enter a file name and click Save.
6Enter a password twice and click OK.
7Click OK.
To import an entry
1Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu.
2Select Settings.
The Protector Suite QL window appears.
3Click the Registrations tab.
4Click Import.
5Select an exported file and click Open.
6Enter the password that you used for export and click OK.
7Click OK.
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Using the My Safe Folder
The encrypted My Safe folder is provided to protect your data against unauthorized access. With the fingerprint
authentication functionality, you can decrypt (unlock) this folder to access your data.
When you use the My Safe folder for the first time, you need to initialize and create the folder.
To initialize the My Safe folder
1Double-click the My Safe icon on the desktop.
2Swipe the finger with the enrolled fingerprint across the fingerprint sensor.
3Click Next.
4Enter a backup password twice and click Next.
The password should be at least 8 alphanumeric characters long.
!
You will need the backup password if the fingerprint sensor fails. Without the backup password, you will not be able to restore your data in the My Safe
folder. Make sure to write down the backup password and keep it safe and private from other people.
5Specify the folder size and click Finish.
The My Safe folder opens.
!
The maximum size of the My Safe folder is 2 GB.
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To lock the My Safe folder
Right-click the My Safe icon on the desktop and select Lock My Safe from the menu.
The My Safe folder is locked against unauthorized access.
To unlock the My Safe folder
1Right-click the My Safe icon on the desktop and select Unlock My Safe from the menu.
2Swipe the finger with the enrolled fingerprint across the fingerprint sensor.
The My Safe folder will stay unlocked until you lock it again or restart the computer.
To resize the My Safe folder
✍
The maximum size of the My Safe folder is 2 GB.
1Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu.
2Select Settings and then click the My Safe tab.
3Click Change size.
The window for changing the folder size appears.
✍
If the My Safe folder is unlocked when you click Change size in step 3, the window for locking the folder will appear. Click OK to lock the My Safe folder
and close the window.
4Change the folder size and click OK.
5Click OK on the Protect Suite QL window.
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Using Trusted Platform Module (TPM)
The embedded Trusted Platform Module (TPM) on selected models provides your computer with basic security functions. In
combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate
access.
TPMs are defined by Trusted Computing Group (TCG) and also called security chips.
See the online Specifications to see whether your model is equipped with the TPM.
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Precautions on Using the TPM
❑Although your computer is provided with the latest TPM security functions, these functions do not assure complete
protection of your data and hardware. Sony Corporation assumes no liabilities for any problems and damages arising out
of your use of the functions.
❑After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer.
Without these passwords, you will not be able to restore any TPM-protected data. Make sure to write down the passwords
and keep them safe and private from other people.
❑Make sure to make backup copies of the latest emergency recovery archive file and the latest emergency recovery token
file and keep them safe and private from other people before sending your computer for repair. The data stored in the
TPM that are embedded on the motherboard may be lost or corrupted during the course of repair.
❑During the course of repair, the TPM may be replaced even if there are no problems with the modules. In such a case,
use the backup copies of the emergency recovery archive file and the emergency recovery token file to restore the TPM
configuration.
❑Make sure to make a backup copy of the data stored on the hard disk before sending your computer for repair. The hard
disk may be initialized and returned after the repair work and, in such a case, you will not be able to restore the data on
the hard disk using the backup copies of the emergency recovery archive file and the emergency recovery token file.
❑The maintenance and management of TPM-protected data must be carried out at your own risk. Sony Corporation
assumes no liabilities for any defects arising out of your data maintenance and management.
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Important Notice
❑Do not encrypt the Documents and Settings folder.
Encrypting the files in the folders containing basic user keys and others, which are listed later in this section, using the
Encrypting File System (EFS) will disable you to launch your TPM software successfully and decrypt the encrypted data if:
❑The TPM software has been installed.
❑The platform has been initialized.
❑The EFS functionality has been enabled in user initialization process.
With the default settings, the files in the folder below are prevented from encrypting by having system attributes.
Do not change the system attributes of the files in the folders below.
❑Folders containing basic user keys and others
C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2.0\BackupData
C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2.0\PlatformKeyData
C:\Documents and Settings\All Users\Application Data\Infineon\TPM Software 2.0\RestoreData
C:\Documents and Settings\<account>\Application Data\Infineon\TPM Software 2.0\UserKeyData
(All folders are invisible by defaut.)
In addition, encrypting the following folder will disable you to log onto your system.
C:\Documents and Settings\<account>\Local Settings (invisible by default)
❑Encrypting the archive, backup, and token files will disable emergency restoration.
Encrypting the password reset token and secret files will disable password reset.
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❑Do not encrypt the following folders and files. There will be no way to restore the following folders and files or the archive,
backup, token, password reset token and secret files of your TPM software if you carelessly encrypt them.
Sony Corporation assumes no liability for any troubles and damages arising out of your careless encryption of such
folders and files.
❑Automatic backup file
Default file name: SPSystemBackup.xml
Default path: None (Clicking Browse displays the My Document\Security Platform window.)
❑Strage folder for automatic backup data
Default file name: SPSystemBackup
The folder is created as the subfolder for the SPSystemBackup.xml file.
❑Token file for decryption
Default file name: SPEmRecToken.xml
Default path: Removable media (FD, USB memory, etc.)
❑Password reset token file
Default file name: SPPwdResetToken.xml
Default path: Removable media (FD, USB memory, etc.)
❑Password reset secret file
Default file name: SPPwdResetSecret.xml
Default path: Removable media (FD, USB memory, etc.)
❑Key and certificate backup file
Default file name: SpBackupArchive.xml
Default path: None (Clicking Browse displays the My Document\Security Platform window.)
❑PSD backup file
Default file name: SpPSDBackup.fsb
Default path: None (Clicking Browse displays the My Document\Security Platform window.)
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Configuring the TPM
To use the embedded TPM, you need to:
1Enable the TPM on the BIOS setup screen.
2Install the Infineon TPM Professional Package.
3Initialize and configure the TPM.
Enabling the TPM on the BIOS setup screen
To enable the TPM
1Turn on your computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3Press the < or , key to select Security and then select Enabled for Trusted Platform Support on the Security tab.
4Press the < or , key to select Exit and then Exit Setup; and press the Enter key.
!
Before enabling the TPM, make sure to set the power-on and hard disk passwords to protect against unauthorized modification of the TPM
configuration.
If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup.
✍
You can also disable the TPM and clear the TPM configuration on the BIOS setup screen. Note that you will not be able to access any TPM-protected
data if you clear the TPM ownership. Before clearing the TPM configuration, make sure to make backup copies of the TPM-protected data.
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Installing the Infineon TPM Professional Package
Read the Readme.txt in the C:\infineon\Readme folder. Then, double-click C:\Infineon\setup.exe to install the package.
To install this package, you must have administrator rights on the computer.
Initializing and configuring the TPM
See the online documentation for detailed information. To open the documentation, click Start, point to All Programs and
Infineon Security Platform Solutions, and click Help on Security Platform.
!
The maintenance and management of TPM-protected data must be carried out at your own risk. Sony Corporation assumes no liabilities for any defects
arising out of your data maintenance and management.
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Setting Up Your Computer with VAIO Central
The VAIO Central utility allows you to consult system information and specify preferences for system behavior.
To use VAIO Central
1Click Start, point to All Programs, and click VAIO Central.
The VAIO Central window appears.
2Select the desired control item and change the settings.
3Once finished, click OK.
The setting of the desired item has been changed.
✍
Some of the control items will not be visible if you open VAIO Central as a limited user.
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Using the Power Saving Modes
When you use a battery as the power source for your computer, you can take advantage of power management settings to
conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer
has two distinct power saving modes: Standby and Hibernate. When using battery power, you should be aware that the
computer automatically enters Hibernate mode when the remaining battery charge becomes short, regardless of the power
management setting you select.
!
If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully
charged battery.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power
while not working, you can turn off a specific device such as the LCD or the hard disk.
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Using Standby Mode
Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low power consumption mode. The umber
power light flashes in this mode.
To activate Standby mode
1Click Start and then Turn Off Computer.
2Click Stand By.
To return to Normal mode
Press any key.
!
If you press the power button for more than four seconds, the computer will switch off automatically. You will lose any unsaved data.
✍
When the computer is in Standby mode, you cannot insert a disc.
The computer comes out of Standby mode quicker than out of Hibernate mode.
Standby mode uses more power than Hibernate mode.
You can use VAIO Central to configure the computer to return to Normal mode when you open the LCD screen lid. This power resuming preference
will be lost if you remove both the AC adapter and the battery. See Setting Up Your Computer with VAIO Central (page 133).
!
If the battery runs down when the computer enters Standby mode, you will lose any unsaved data. Going back to the previous work state is impossible.
To avoid loss of data, you should save your data frequently.
If the computer is not used for 25 minutes, it will enter Standby mode. To avoid this, you can change the Standby mode
settings.
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Using Hibernate Mode
In Hibernate mode, the state of the system is saved on the hard disk and power is turned off. Even when the battery runs
down, no data will be lost. The power indicator light is off in this mode.
To activate Hibernate mode
Press the Fn+F12 keys.
The Hibernating screen appears and the computer enters Hibernate mode.
Alternatively,
1Click Start and then Turn Off Computer.
2Click Hibernate.
To return to Normal mode
Turn on the computer by pressing the power button.
The computer returns to its previous state.
!
If you press the power button for more than four seconds, the computer will switch off automatically.
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✍
If you do not use the computer for a long period of time, put the computer into Hibernate mode. This power saving mode saves you the time of shutting
down or resuming.
When the computer is in Hibernate mode, you cannot insert a disc.
Hibernate mode requires more time than Standby mode to be activated.
It takes more time to return to Normal mode from Hibernate mode than from Standby mode.
Hibernate mode uses less power than Standby mode.
You can use VAIO Central to configure the computer to return to Normal mode when you open the LCD screen lid. This power resuming preference
will be lost if you remove both the AC adapter and the battery. See Setting Up Your Computer with VAIO Central (page 133).
!
Do not move the computer until its power indicator light turns off.
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Managing Power with VAIO Power Management
Power management helps you to set up power schemes for running on AC power or batteries to suit your requirements for
power consumption.
VAIO Power Management is a software application developed exclusively for VAIO computers. With this software
application, you can enhance the Windows power management functions to ensure better operations of your computer and
for longer battery life. For more information on VAIO Power Management, see the help file on the VAIO Power Management
software.
Activating VAIO Power Management
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you
are using at that time, for example, AC power. If you double-click this icon, the window appears showing your power status.
VAIO Power Management functionalities are added to the Windows Power Options Properties.
To activate VAIO Power Management
1Click Start and then Control Panel.
2Click Performance and Maintenance.
3Click Power Options.
The Power Options Properties window appears.
4Select the VAIO Power Management tab.
To restore the default settings
1On the VAIO Power Management tab, click Advanced.
The VAIO Power Management window appears.
2Follow the on-screen instructions to change the settings.
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Activating VAIO Power Management Power Schemes
VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power
management settings that are designed to meet specific power management goals, ranging from maximum power
management to no power management.
To activate a VAIO Power Management power scheme
1Click Start and then Control Panel.
2Click Performance and Maintenance.
3Click Power Options.
The Power Options Properties window appears.
4Select the tab for power scheme settings.
5Select a power scheme from the drop-down list.
6If you now select the VAIO Power Management tab, you see that the selected power scheme appears on the tab.
7If necessary, you can change the items in the list, for example, the brightness of the LCD.
8Click OK.
The power scheme has been activated.
✍
You must have administrator rights on the computer to set up a power scheme.
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VAIO Power Management Viewer
To start VAIO Power Management Viewer
Click on the VAIO Power Management tab.
Alternatively, you can use VAIO Central to start VAIO Power Management Viewer. Double-click the Power Management
folder on the System Information tab in the VAIO Central window, and then double-click the VAIO Power Management
Viewer icon. For launching VAIO Central, see Setting Up Your Computer with VAIO Central (page 133).
To change the power scheme
Select the desired power scheme from the drop-down list on VAIO Power Management Viewer.
To view performance with the power scheme modified with VAIO Power Management
When both VAIO Power Management and VAIO Power Management Viewer are running, VAIO Power Management
Viewer shows performance with the power scheme that was modified with VAIO Power Management.
✍
Use VAIO Power Management to set up or modify the power scheme.
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Protecting the Hard Disk
Your computer has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk
drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection
level.
Activating VAIO HDD Protection
To protect your hard disk drive against shock hazards, you must first activate VAIO HDD Protection.
To activate VAIO HDD Protection
1Click Start, point to All Programs, and click VAIO Central.
2Double-click Securities and then Hard Disk Drive Protection Settings.
The setup window appears.
3Select the Activate hard disk drive protection check box.
4Select one of the desired sensitivity level.
5Click OK.
For more information, click Help on the setup window to open the help file.
!
VAIO HDD Protection is designed to minimize possibilities of damage to hard disk drives and user data. It does not assure 100% data protection under
any circumstances.
Hard disk drive protection is disabled before Windows launch and during a shift to Hibernate or Standby mode, system recovery, and system shutdown.
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Upgrading Your VAIO Computer
Your computer and memory modules use high precision components and electronic connectors technology. To avoid the
invalidation of your guarantee due to mishandling, we recommend that:
❑You contact your dealer to install a new memory module.
❑You do not install it yourself, if you are not familiar with upgrading memory on a computer.
❑You do not touch the connectors or open the memory panel.
For the type of module and amount of memory installed on your model, refer to the online Specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support
Web site.
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Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available
slots depends on the configuration of your model.
Notes on adding/removing memory modules
❑Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑Only use memory modules that are compatible with the computer. If a memory module is not detected by the computer
or Windows becomes unstable, contact your sales dealer or the manufacturer of your memory module.
❑Electrostatic discharge can damage electronic components. Before touching a memory module, ensure the following:
❑The procedures described in this document assume familiarity with the general terminology associated with personal
computers and with the safety practices and regulatory compliance required for using and modifying electronic
equipment.
❑Turn off the computer and disconnect the system from its power source (that is, battery or AC adapter) and from any
telecommunication links, networks, or modems before you open the computer. Failure to do so may result in personal
injury or equipment damage.
❑Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only
at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials
that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with
an unpainted metal portion of the chassis while performing the procedure.
❑Do not open the memory module package until you are ready to change the module. The package protects the module
from ESD.
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❑Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from electrostatic
discharge.
❑Introducing any liquids or any foreign substances or objects into the memory slots, or other internal components of the
computer, will result in damage to the computer and any repair costs will not be covered by the warranty.
❑Do not place the memory module in places subject to:
❑Heat sources such as radiators or air ducts
❑Direct sunlight
❑Excessive dust
❑Mechanical vibration or shock
❑Strong magnets or speakers that are not magnetically shielded
❑Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑High humidity
❑Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside the computer.
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Removing and Installing a Memory Module
To change or add a memory module
1Shut down the computer and disconnect all peripheral devices.
2Unplug the computer and remove the battery pack.
3Wait until the computer cools down.
4Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module
compartment cover.
5Touch a metal object (such as the connector panel on the back of the computer) to discharge static electricity.
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9Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
Do not damage the inner film cover equipped for module protection.
10 Replace the memory module compartment cover.
11 Tighten the screws on the bottom of the computer.
12 Reinstall the battery and turn on the computer.
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Viewing the Amount of Memory
To view the amount of memory
1Turn on the computer.
2Click Start, point to All Programs, and click VAIO Central.
3Click the System Information tab in the VAIO Central window.
4Double-click the System Information folder.
5Double-click the System Information icon.
You can view the amount of system memory. If the additional memory does not appear, repeat the whole procedure and
restart the computer.
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Precautions
This section describes safety guidelines and precautions to help you protect your computer from potential damage.
❑On Handling the LCD Screen (page 152)
❑On Using the Power Source (page 153)
❑On Handling Your Computer (page 154)
❑On Using the Built-in MOTION EYE Camera (page 156)
❑On Handling Floppy Disks (page 156)
❑On Handling Discs (page 157)
❑On Using the Battery Pack (page 158)
❑On Using Headphones (page 159)
❑On Handling Memory Stick Media (page 159)
❑On Handling the Hard Disk (page 160)
❑On Handling the Memory Card Adapter (page 161)
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On Handling the LCD Screen
❑Do not leave the LCD facing the sun. This could damage the LCD. Be careful when using the computer near a window.
❑Do not scratch the LCD or exert pressure on it. This could cause a malfunction.
❑Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction.
When the computer returns to normal temperature, the screen returns to normal.
❑A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The residual image
disappears in a while. You can use a screen saver to prevent residual images.
❑The screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points
(red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does
not indicate a malfunction.
❑Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the LCD screen.
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On Using the Power Source
❑See the online Specifications to check the power operation of your model.
❑Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder.
❑You can purchase a power strip with a surge protector. This device prevents damage to the computer caused by sudden
power surges, in an electrical storm, for example.
❑Do not place heavy objects on the power cord.
❑To disconnect the cord, pull it out by the plug. Never pull the cord itself.
❑Unplug the computer from the AC outlet if you are planning to not use the computer for a long time.
❑Make sure that the AC outlet is easily accessible.
❑When the AC adapter is not used, unplug it from the AC outlet.
❑Use the AC adapter supplied with the computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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On Handling Your Computer
❑Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of the computer.
❑If you drop a solid object or any liquid onto the computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑Do not drop the computer or place heavy objects on top of the computer.
❑Do not place the computer in a location subject to:
❑Heat sources, such as radiators or air ducts
❑Direct sunlight
❑Excessive dust
❑Moisture or rain
❑Mechanical vibration or shock
❑Strong magnets or speakers that are not magnetically shielded
❑Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑High humidity
❑Do not place electronic equipment near the computer. The electromagnetic field of the computer may cause a
malfunction.
❑Provide adequate air circulation to prevent internal heat from building up. Do not place the computer on porous surfaces
such as rugs or blankets, or near material such as curtains or draperies that may block its ventilation slots.
❑The computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑Use only specified peripheral equipment and interface cables; otherwise, problems may occur.
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❑Do not use cut or damaged connection cables.
❑If the computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this
case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an
authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.
❑Make sure you disconnect the power cord before cleaning the computer.
❑To avoid losing data if the computer is damaged, back up your data regularly.
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On Using the Built-in MOTION EYE Camera
❑Do not touch the front mirror plate over the lens of the built-in MOTION EYE camera, as it may make scratches on the
plate and such scratches will appear on the captured images.
❑Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of the computer's power
state, as it may cause a malfunction of the camera.
❑The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device
connected to the S400 (i.LINK) connector.
❑Clean the front mirror plate over the lens of the built-in MOTION EYE camera with a blower brush or a soft brush. If the
lens is extremely dirty, wipe it off with a soft dry cloth. Do not rub the plate, as it is force-sensitive.
On Handling Floppy Disks
❑Do not open the shutter manually or touch the surface of the floppy disk.
❑Keep floppy disks away from magnets.
❑Keep floppy disks away from direct sunlight and other sources of heat.
❑Keep the floppy disk away from any liquid. Do not let the floppy disk get wet. When you are not using the floppy disk,
always remove it from the floppy disk drive and use a storage case.
❑If the floppy disk comes with a label, make sure that the label is properly attached. If the edge of the label is curled up,
the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
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Precautions
On Handling Discs
❑Do not touch the surface of the disc.
❑Do not drop or bend the disc.
❑Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out.
❑If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑Never put stickers on discs. This will affect the use of the disc irreparably.
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Precautions
On Using the Battery Pack
❑Do not leave the battery pack in temperatures above 140°F (60°C), such as in a car parked in the sun or under direct
sunlight.
❑Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑Charge the batteries at temperatures between 18°F to 86°F (10°C to 30°C). Lower temperatures require a longer charging
time.
❑This computer is designed to operate only with genuine Sony batteries.
❑While the battery is in use or being charged, the battery pack heats up. This is normal and is not cause for concern.
❑Keep the battery pack away from all sources of heat.
❑Keep the battery pack dry.
❑Do not open or try to disassemble the battery pack.
❑Do not expose the battery pack to any mechanical shock.
❑If you are not using the computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery.
❑If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life
and should be replaced.
❑You do not need to discharge the battery before recharging.
❑If you have not used the battery pack for a considerable amount of time, recharge the battery.
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Precautions
On Using Headphones
❑Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
On Handling Memory Stick Media
❑Do not use the media in locations that are subject to static electricity or electrical noise.
❑Do not touch the Memory Stick media connector with your finger or metallic objects.
❑Use only the label supplied with the Memory Stick media as a label.
❑Do not bend, drop, or apply strong shock to the Memory Stick media.
❑Do not disassemble or modify Memory Stick media.
❑Do not let Memory Stick media get wet.
❑Do not use or store Memory Stick media in a location subject to:
❑Extremely high temperatures, such as in a car parked in the sun
❑Direct sunlight
❑High humidity
❑Corrosive substances
❑Use the storage case supplied with the Memory Stick media.
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Precautions
On Handling the Hard Disk
The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by
mechanical vibration, shock or dust.
Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you
should be careful when handling the computer.
To avoid damaging your hard disk
❑Do not subject the computer to sudden movements.
❑Keep the computer away from magnets.
❑Do not place the computer in a location subject to mechanical vibration or in an unstable position.
❑Do not move the computer while the power is on.
❑Do not turn off the power or restart the computer while reading or writing data to disk.
❑Do not use the computer in a place subject to extreme changes in temperature.
✍
If the hard disk is damaged, the data cannot be restored.
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Precautions
On Handling the Memory Card Adapter
❑Do not touch the memory card adapter connector with your finger or metallic objects.
❑Use only the label exclusively designed for the memory card adapter as a label.
❑Do not bend, drop, or apply strong shock to the memory card adapter.
❑Do not disassemble or modify the memory card adapter.
❑Do not let the memory card adapter get wet.
❑Do not use or store the memory card adapter in a location subject to:
❑Extremely high temperatures, such as in a car parked in the sun
❑Direct sunlight
❑High humidity
❑Corrosive substances
❑Use the storage case supplied with the memory card adapter.
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Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before visiting the Sony online support Web site at http://esupport.sony.com/EN/VAIO/
for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers
in Latin American countries or areas.
❑Computer (page 164)
❑System Security (page 173)
❑Battery (page 175)
❑Built-in MOTION EYE Camera (page 177)
❑Internet (page 180)
❑Networking (page 182)
❑Bluetooth Technology (page 185)
❑CDs and DVDs (page 189)
❑Display (page 194)
❑Printing (page 196)
❑Microphone (page 197)
❑Mouse (page 198)
❑Speakers (page 199)
❑Touch Pad (page 200)
❑Keyboard (page 201)
❑Floppy Disks (page 202)
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Troubleshooting
Computer
What should I do if my computer won't start?
❑Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑Make sure the battery is installed properly and charged.
❑Make sure the floppy disk drive (if applicable) is empty.
❑If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is
plugged into a power source and turned on.
❑If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for details.
❑Disconnect the AC adapter and remove the battery. Wait three to five minutes. Reattach the AC adapter and reinstall the
battery, and press the power button to turn on the computer.
❑Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑Remove any extra memory modules you may have inserted since purchase.
❑Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery
packs and AC adapters, which are supplied by Sony for your VAIO computer.
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What should I do if a BIOS error appears when my computer starts?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen
1Press the F2 key.
The BIOS setup screen appears.
2Set the date (month/day/year). Press Enter.
3Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
4Press the , key to select the Exit tab, and then press the F9 key.
The message Load default configuration now? appears.
5Select Yes, and press the Enter key.
6Select Exit Setup, and press the Enter key.
The message Save configuration changes and exit now? appears.
7Select Yes, and press the Enter key.
The computer restarts.
If this occurs on a regular basis, contact an authorized Sony Service Center. To find the nearest center or agent, visit the
Sony online support Web site.
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What should I do if the power indicator (Green) lights but my screen does not display
anything when I turn on my computer?
If nothing still appears on your screen after a while
1Press the power button for more than four seconds to check that the power indicator goes out. Then turn on the computer
again.
2If nothing still appears on your screen, unplug the AC adapter, remove the battery, and leave the computer for about a
minute. Then plug in the AC adapter, install the battery, and turn on the computer again.
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What should I do if my computer or software stops responding?
❑It is best to turn off the computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on
the taskbar. Using other methods, including those listed below, may result in loss of unsaved data.
❑Click Start, point to Turn Off Computer, and then click Turn Off.
❑If the computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager
window appears, click Turn Off from the Shut Down menu.
When the Windows Security window appears, click Shut Down.
❑If the computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer
turns off.
❑If the computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can
turn off the computer from the Windows Task Manager.
❑Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause
loss of data.
❑Remove the AC adapter and battery.
❑Try reinstalling the software.
❑Contact the software publisher or designated provider for technical support.
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Why won't my computer enter Standby or Hibernate mode?
The computer may become unstable if the operating mode is changed before the computer completely enters Standby or
Hibernate.
To restore the computer to normal operating stability
1Close all open programs.
2Click Start, Turn Off Computer, and then Restart.
3If the computer does not restart, press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
4If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer
turns off.
What should I do if the battery indicator is flashing and my computer won't start?
❑This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
the Battery Pack (page 20).
❑If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online
support Web site.
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Why does a window appear to notify of incompatibility of the battery pack or improper
connection to the computer and an operating mode shift to Hibernate?
❑This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
the Battery Pack (page 20).
❑If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online
support Web site.
Why is the sound of my computer's fan so loud?
The computer's fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speed
and noise level of the computer's fan. You can use the power schemes to lower the CPU speed.
To lower the CPU speed using the power schemes*
1Click Start and then Control Panel.
2Click Performance and Maintenance, and click Power Options.
The Power Options Properties window appears.
3Select Portable/Laptop in the Power schemes box.
4Click Apply.
5Click OK.
* Available on selected models only.
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Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because the computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the CPU's current speed instead of the maximum speed.
What should I do if a message appears and Windows does not start when I start my
computer?
If you enter a wrong password three times consecutively, the Input Onetime Password or System Disabled message
appears and Windows does not start. Press the power button for more than four seconds to check that the power indicator
goes off. Wait for 10 or 15 seconds, then restart the computer and enter the correct password. When entering the password,
check that the Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key
to turn off the indicator before entering the password.
What should I do if my game software does not work or it keeps crashing?
❑Check the web site of the game if there are any patches or updates to download.
❑Make sure you have installed the latest video driver.
❑On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged.
To find the nearest center or agent, visit the Sony online support Web site.
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Why does it take time before my computer starts?
❑If Norton Internet Security's Personal Firewall is active, it may take some time before the Desktop screen appears due to
network security checkups.
❑If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup.
Why doesn't the LCD turn off when the time selected for the automatic turn-off action has
passed?
The originally selected VAIO's screen saver disables the timer setting, which you can select using the Windows power
options, for the LCD to turn off.
Change the originally selected VAIO's screen saver.
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps.
1Turn on the computer.
2Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3Press the < or , key to select Boot.
4Press the M or m key to select the drive of which boot device order you want to change.
5Press the - key or the Shift + = keys to change the boot device order.
Your computer will boot from the drive with the highest boot device order.
6Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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Troubleshooting
What should I do if I can't boot my computer from the USB device connected to the
computer?
To boot your computer from the USB device, for example a USB floppy disk drive or a USB optical disc drive, you need to
change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
How can I change the volume of the startup sound?
To change the startup sound volume
1Press the F2 key.
The BIOS setup screen appears.
2Press the < or , key to select Advanced.
3Press the < or , key to select Speaker Volume and press the Enter key.
4Press the M or m key to select the speaker volume at startup and press the Enter key.
5Press the < or , key to select Exit and select Exit Setup; and then press the Enter key.
The message Save configuration changes and exit now? appears.
6Select Yes and press the Enter key.
The computer restarts and you will hear the startup sound at the specified volume level.
✍
You can also show/hide the VAIO animation logo at startup. To show the logo, select VAIO Animation Logo or Show VAIO Animation Logo and press
the Enter key on the screen that is displayed after step 2 above. To hide the logo, select No. Hiding the VAIO animation logo will also turn off the startup
sound.
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Troubleshooting
System Security
This section provides information about keeping your computer operating smoothly and protecting against potential threats
to the computer's security.
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on the computer. The best way to protect the computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing one of the following:
❑The Automatic Updates feature — This feature automatically searches for and delivers updates directly to the computer
whenever you are connected to the Internet.
❑The Windows Updates web site — This site enables you to download computer updates without turning on the Automatic
Updates feature.
The computer must be connected to the Internet before you can receive updates.
To use the Automatic Updates feature
1Connect to the Internet.
2Click the Automatic Updates icon on the taskbar.
3Click Next, and follow the on-screen instructions to set up automatic or scheduled updates.
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To visit the Windows Updates web site
1Connect to the Internet.
2Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
The Microsoft Windows Update and Security Warning windows appear.
3In the Security Warning window, start installation and run Windows Update.
4In the Microsoft Windows Update window, select an installation type, and follow the on-screen instructions.
How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security update
1Double-click the Norton Internet Security icon on the taskbar. If you have not previously registered the antivirus
software, a series of information wizards appear.
1Follow the on-screen instructions to complete each wizard.
2Double-click the Norton Internet Security icon again.
The Norton Internet Security window appears.
If you have previously registered this antivirus software, the Norton Internet Security window automatically appears.
2Follow the on-screen instructions to select and download updates.
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Troubleshooting
Battery
How do I know when the battery is charged?
To determine the remaining battery charge, see Charging the Battery Pack (page 22).
When is the computer using AC power?
When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed.
When should I recharge the battery?
❑When the battery level falls below 10 percent.
❑When both the battery and power indicators blink.
❑When you have not used the battery for a long time.
When should I replace the battery?
If the battery power is still low after charging it, the battery may be reaching the end of its life and should be replaced.
Should I be concerned that the installed battery is warm?
No, it is normal for the battery to be warm when it is powering the computer.
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Can my computer enter Hibernate mode while using battery power?
The computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices
prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 137) for information on
how you can manually activate Hibernate mode.
Why doesn't my computer enter Hibernate mode?
You may first need to enable Hibernate mode. Follow these steps:
1Click Start and then Control Panel.
2Click Performance and Maintenance.
3Click Power Options.
The Power Options Properties window appears.
4Select the Hibernate tab.
5Click to check the box next to Enable hibernation.
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Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
❑The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑The video memory of the computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD might help.
❑The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal
and does not indicate a malfunction.
❑If the problem persists, restart the computer.
Why are captured images poor in quality?
❑The images captured under the fluorescent lamp may show reflection of the light.
❑A dark portion in captured images may appear as a noise.
❑If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in
MOTION EYE Camera (page 156).
Why do captured images contain dropped frames and audio interruptions?
❑The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.
❑There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑The power management function of your computer is activated. Check the CPU performance.
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Why does Movie playback show dropped frames when my computer is running on the
battery?
The battery is running out of power. Connect the computer to an AC power source.
Why do the images captured by the built-in MOTION EYE camera flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output
frequency and shutter speed.
To reduce flicker noise, change the pointing direction of the camera or the screen brightness. In some software applications,
you can set an appropriate value to Flickness, one of the camera properties, to eliminate flicker noise.
Why is the video input from the built-in MOTION EYE camera suspended for a few
seconds?
The video input may be suspended for a few seconds if
❑a shortcut key with the Fn key is used.
❑the CPU load increases.
This is normal and does not indicate a malfunction.
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Troubleshooting
Why can't I use the built-in MOTION EYE camera?
❑The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑If the problem persists, you must reinstall the driver software for the camera. Proceed as follows to reinstall the driver
software.
1Click Start and then Control Panel.
2Click the Performance and Maintenance icon.
3Click the System icon.
4Click Device Manager on the Hardware tab.
5Double-click Imaging devices.
6Right-click Sony Visual Communication Camera VGP-VCC2 and click Update Driver.
Why does my computer become unstable when I place it into Standby or Hibernate mode
while using the built-in MOTION EYE camera?
❑Do not place your computer into Standby or Hibernate mode while you are using the built-in MOTION EYE camera.
❑If your computer automatically enters Standby or Hibernate mode, change the respective power saving mode setting. For
changing the setting, see Using the Power Saving Modes (page 134).
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Troubleshooting
Internet
Why doesn't my modem work?
❑Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack.
❑Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑Make sure the telephone number the program is dialing is correct.
❑Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
❑Make sure that the modem is the only device connected to your phone line.
❑Check the following setting:
1Click Start and then Control Panel.
2Click Printers and Other Hardware.
3Click Phone and Modem Options.
4On the Modems tab, check that your modem is listed.
5On the Dialing Rules tab, check the location information is correct.
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Troubleshooting
Why is my modem connection slow?
The computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed,
including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think
your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP),
follow these steps:
❑Ask your telephone company to verify your telephone line is free of any line noise.
❑If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
❑If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
❑If you have a second telephone line, try connecting the modem to that line.
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Troubleshooting
Networking
Why can't my computer connect to a wireless LAN access point?
❑Connection availability is affected by distance and obstructions. You may need to move the computer away from
obstructions or closer to any access point you may be using.
❑Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer.
❑Make sure power to the access point is on.
❑Check the following setting:
1Click Start and then Control Panel.
2Click Network and Internet Connections.
3Click Network Connections.
4Right-click Wireless Network Connection.
5Click Properties.
6Click the Wireless Networks tab.
7Click View Wireless Networks to see that your access point is selected.
❑Make sure the encryption key is correct.
Why can't I access the Internet?
❑Check the access point settings. See the instructions supplied with the access point.
❑Make sure the computer and the access point are connected to one another.
❑Move the computer away from obstructions or closer to any access point you may be using.
❑Make sure the computer is properly configured for Internet access.
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Why is the data transfer speed slow?
❑The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move the computer away from obstructions or closer to any access point you may be using.
❑If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑If your access point interferes with other access points, change the access point channel. See your access point
instructions for more information.
How do I avoid data transfer interruptions?
❑When the computer is connected to an access point, data transfer interruptions may occur when using large files or if the
computer is in close proximity to microwaves and cordless telephones.
❑Move the computer closer to the access point.
❑Make sure the access point connection is intact.
❑Change the access point channel. See your access point manual for more information.
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What are channels?
❑Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access
point channels may be preset to different channels from Sony devices.
❑If you are using a wireless LAN access point, see connectivity information contained in your access point instructions.
When I change the encryption key, the network connection stops. What should I do?
Two computers with built-in wireless LAN may loose a peer-to-peer network connection if the encryption key is changed. You
can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches.
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Troubleshooting
Bluetooth Technology
Why can't other Bluetooth devices discover my computer?
❑Make sure both devices have the Bluetooth feature enabled.
❑If the Bluetooth indicator is off, turn on the WIRELESS switch.
❑You cannot use the Bluetooth functionality when the computer is in a power saving mode. Return to normal mode, then
turn on the WIRELESS switch.
❑The computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer discover other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth utility software or you may not
be able to communicate with the device.
Why can't I find the Bluetooth device with which I want to communicate?
❑Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more details.
❑If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with the computer.
❑To allow other Bluetooth devices to communicate with the computer, right-click the Bluetooth icon on the taskbar and
select Options from the menu to open the Options window. Then, check if proper security modes are selected on the
Security tab. For details on the security modes, see the help file on the Bluetooth utility software.
For more information on the Bluetooth Device window, see Communicating with Another Bluetooth Device (page 71).
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Why can't other Bluetooth devices connect to my computer?
❑Make sure the other device is authenticated.
❑The computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps:
1Right-click the Bluetooth icon on the taskbar.
2Select Options from the menu.
The Options window appears.
3Check if Standard or Low is selected for the Bluetooth security level on the Security tab.
If a custom Bluetooth security level is selected, click the Default level button.
4Click OK.
❑The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two
devices, on radio wave quality, on the operating system or the software used. Try to move the computer or to place both
devices closer.
❑If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with the computer.
❑Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more details.
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Why is my Bluetooth connection slow?
❑The data transfer speed depends on the obstacles and/or the distance between the two devices, but also on the radio
wave quality, on the operating system or the software used. Try to move the computer or try to place the two devices
closer.
❑The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communication altogether.
❑Connection availability is affected by distance and obstructions. You may need to move the computer away from
obstructions or closer to the device to which it is connected.
❑Identify and remove obstacles between the computer and the device to which it is connected.
❑Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
What should I do if the message requesting authentication appears?
The target Bluetooth enabled device is requesting connection authentication. Mutual authentication is required to enable
Bluetooth communications with this device.
Why can't I connect to service supported by the target Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details,
see the help file on the Bluetooth utility software.
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Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, the computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on the use of Bluetooth devices, due to radio interference. Check with facility staff to verify
that use of the Bluetooth feature on the computer is permitted.
Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area
Network (PAN)?
The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless
devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP
address to the device and fails. Do not specify IP addresses when using a PAN.
Why can't I use the Bluetooth functionality when I log on to my computer as a limited user?
The Bluetooth functionality may not be available to users with limited rights on the computer. Log on to the computer with a
user with administrator rights.
Why can't I connect to a Bluetooth device in Personal Area Network User mode?
If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only, you
cannot establish a connection from your computer.
Why can't I use the Bluetooth utility software when I switch a user?
If you switch a user without logging off from your system, the Bluetooth utility software will not work successfully. Make sure
to log off before switching a user. To log off from your system, click Start and then Log Off.
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Troubleshooting
CDs and DVDs
Why does my computer freeze when I try to read a disc?
The disc the computer is trying to read may be dirty or damaged. Follow these steps:
1Restart the computer by clicking Start, Turn Off Computer, and Restart.
2Eject the disc from the optical disc drive.
3Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 157) for instructions on how to
clean it.
What should I do if the drive tray won't open?
❑Make sure the computer is on.
❑Press the drive eject button.
❑If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select
Eject from the shortcut menu.
❑If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the
drive eject button.
❑Try restarting the computer.
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What should I do if the optical disc drive isn't playing my CD or DVD properly?
❑Make sure the disc was inserted into the optical disc drive with the label facing up.
❑Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑If the CD or DVD is dirty or damaged, the computer will stop responding. Follow these steps:
1Restart the computer by pressing the Ctrl+Alt+Delete keys, and selecting Restart from the Shut Down menu of the
Windows Task Manager window.
2Remove the CD or DVD from the optical disc drive.
3Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 157) for instructions.
❑If you are playing a CD or DVD and cannot hear sound, follow these steps:
❑Double-click the Volume icon on the taskbar, and click to cancel the Master Volume Mute All and Wave Mute check
boxes.
❑Check the volume setting in the audio mixer.
❑If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and the computer.
❑Make sure the CD audio feature is enabled and the correct driver software is installed. Follow these steps:
1Click Start and then Control Panel.
2Click Performance and Maintenance.
3Click System.
The System Properties window appears.
4Select the Hardware tab, and click Device Manager in the Device Manager box.
A window with a listing of the computer's hardware devices appears.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
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5Double-click the optical disc drive device to open the submenu.
6Double-click the listed drive, and select the Properties tab.
7Click to select the Enable digital CD audio for this CD-ROM device check box, if it is not selected.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
8Click OK to close the window.
❑Make sure an adhesive label was not attached to the CD or DVD. Adhesive labels can come off while the disc is in the
optical disc drive and damage the drive or cause it to malfunction.
❑If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to
make sure the region code is compatible with the optical disc drive.
❑If you notice condensation on the computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑Make sure the computer is running on AC power supply and try the disc again.
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What should I do if I cannot write to CD?
❑Do not launch any software application or allow any to launch automatically, not even a screen saver.
❑Do not use the keyboard.
❑Do not use a CD-R/RW disc that has a label affixed to it. This could cause a write error or other damage.
What should I do if I cannot write to DVD?
❑Are you using the correct DVD recordable media?
❑Check which DVD recordable format is compatible with the computer's built-in DVD recorder. Note the possibility that
some brands of DVD recordable media do not work.
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What should I do if I cannot write to DVD-RAM using Windows functions?
This Q & A entry applies to selected models only. See the online Specifications to see whether your model is equipped with
the DVD±RW/RAM drive.
Follow these steps to change the settings:
1Click Start and then My Computer.
2Right-click the optical disc drive icon and select Properties.
3Click the Recording tab.
4Click to cancel the Enable CD recording on this drive check box.
5Click OK.
!
Canceling the Enable CD recording on this drive check box disables writing to CD-R and CD-RW discs. To write to such discs, make sure to select this
check box.
You cannot add data to DVD-RAM discs with data already written by the Roxio DigitalMedia software due to difference in disc formatting. Attempt to
add data to such a disc will re-format the disc, resulting in loss of the entire written data.
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Display
Why did the computer screen (LCD) go blank?
❑The computer screen may go blank if the computer has lost power or has entered a power saving mode (Standby or
Hibernate). If the computer is in LCD (Video) Standby mode, press any key to activate the computer screen. See Using
the Power Saving Modes (page 134) for more information.
❑Make sure the computer is plugged into a power source and is on. The power indicator on the computer will be on if the
computer is on.
❑If the computer is using battery power, make sure the battery is installed properly and is charged. See Using the Battery
Pack (page 20) for more information.
❑If the display mode is set to external display, use the Fn+F7 key combination. See Combinations and Functions with
the Fn Key (page 27) for more information.
What should I do if the screen does not display a video?
❑If the external display is selected for the output destination with the Fn+F7 keys and the external display is disconnected,
you cannot display a video on your screen.
❑In such a case, stop video playback, press the Fn+F7 keys to change the output destination to your screen, and then
restart video playback.
What should I do if the screen is dark?
❑Press the Fn+F6 keys to brighten the screen.
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What should I do if the brightness of the screen changes?
The brightness of your screen when adjusted with the Fn+F5/F6 keys is temporary and this adjustment is overridden by the
setting on the VAIO Power Management tab when another power scheme is selected.
To save this preference for the brightness
✍
To do the following procedure, you must have administrator rights on the computer.
1Click Start and then Control Panel.
2Click Performance and Maintenance.
3Click Power Options.
4Select the tab for power scheme settings.
5Select the desired power scheme from the drop-down list.
6On the VAIO Power Management tab, select No change for LCD Brightness.
7Click OK.
The preference for the brightness adjusted with the Fn+F5/F6 keys is saved and your screen brightness remains unchanged
regardless of operating conditions.
What should I do if the external display (or TV) does not display anything?
If you change the log-on user with the Fast User Switching function after the computer started, you will not be able to select
a display by pressing the Fn+F7 keys.
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Printing
Why can't I print a document?
❑Make sure the printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑Make sure the printer is compatible with the Windows operating system installed on the computer.
❑You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer
for more information.
❑If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart
the computer.
❑If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may
enable printing. Follow these steps:
1Click Start and then Control Panel.
2Click Printers and Other Hardware.
3Click Printers and Faxes.
4Right-click an unused printer and select Properties.
5Click the Ports tab.
6Click to cancel the Enable bidirectional support check box.
7Click OK.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.
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Mouse
What should I do if the computer doesn't recognize the mouse?
❑Make sure the mouse is securely plugged into the port.
❑Restart the computer with the mouse connected to the computer.
What should I do if the pointer doesn't move when I use the mouse?
❑Make sure another mouse is not installed.
❑If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
❑If you still cannot use the pointer, restart the computer.
❑Press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
❑Press and hold the power button. When the computer turns off, wait 10 to 15 seconds then press the power button
again to restart the computer.
❑Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
mouse. These devices may cause interference, causing your mouse to stop working properly.
❑Do not place metal furniture near the computer or wireless mouse, as this may create interference, causing your mouse
to stop working properly.
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Speakers
Why won't my speakers work?
❑Make sure the speakers are properly connected and the volume is turned up loud enough to hear sound.
❑Your speakers may not be designed for computer use.
❑If the speakers have a muting button, set the button to off.
❑If the speakers have a volume control, make sure the volume is turned up loud enough to hear sound.
❑If you have connected an audio cable to the Headphones jack, disconnect the cable and use the speaker cable that was
supplied with the speakers.
❑If you are using battery power, make sure the battery is installed properly and is charged.
❑If the speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with the speakers for more information.
Why can't I hear sound from my speakers?
❑If the computer is using battery power, make sure the battery is properly installed and is charged.
❑If you are using a program that has its own volume control, make sure the volume control is properly set. See that
program's help file for more information.
❑The speaker volume may be turned off, the volume setting may be too low, or the audio option may be disabled.
❑Check the volume controls in Windows.
❑If Audio/Modem is disabled on VAIO Power Management power scheme settings, enable the option. See Activating
VAIO Power Management Power Schemes (page 140) for the procedure.
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Touch Pad
What should I do if the touch pad does not work?
❑Try restarting the computer.
Press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
❑If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and
restart the computer.
❑If you are still experiencing problems, make sure another mouse is not installed.
❑You may have disabled the touch pad without connecting a mouse to the computer. See Using the Touch Pad (page 29).
How do I change the left and right button assignments?
If the computer is interpreting a single-click as a double-click, you may want to change the button assignments. Follow these
steps:
1Click Start and then Control Panel.
2Click Printers and Other Hardware.
3Click Mouse.
4Click the Buttons tab.
5Select your preferences in the Button Selection box, and then click Apply to install your settings.
You may need to use the Tab key and the M and m keys to make your selections.
6Click OK to close the window.
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Keyboard
What should I do if the keyboard configuration is wrong?
❑The language layout of the computer's keyboard is specified on the sticker on the box. If you choose a different regional
keyboard when you complete the Windows setup, the key configuration will be mismatched.
❑To change the keyboard configuration, follow these steps:
1Click Start and then Control Panel
2Click Date, Time, Language and Regional Options, and click Regional and Language Options.
3Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is
off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters.
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Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
The computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not
appear, follow these steps:
1Close all programs that were accessing the floppy disk drive.
2Wait for the LED indicator on the floppy disk drive to turn off.
3Push the eject button to remove the disk, and disconnect the USB floppy disk drive from the computer.
4Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port.
5Restart the computer by clicking Start, Turn Off Computer, and then Restart.
Why is the drive unable to write data to a floppy disk?
❑Make sure the floppy disk is properly inserted in the drive.
❑If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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PC Cards
Why doesn't my PC Card work?
❑Make sure the PC Card is inserted properly. See Inserting a PC Card (page 42) for more information.
❑Make sure the PC Card is compatible with the Microsoft Windows operating system installed on the computer.
❑See the instructions that accompanied your PC Card. You may need to install driver software if you are not using a Sony
PC Card.
Why doesn't my computer recognize attached devices?
For some PC Cards, if you alternate between normal power operation and the Standby or Hibernate modes while the card is
inserted into the PC Card slot, the computer may not recognize the PC Card or the connected device. Restart the computer.
Why can't I insert my PC Card?
❑Make sure you are inserting the card correctly. See Inserting a PC Card (page 42) for more information.
❑You may not be able to use some PC Cards or some functions of the PC Card with the computer. Check the manual that
accompanied your PC Card for more information on its use.
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Audio/Video
Why can't I use the DV camcorder?
You may not be able to use the DV camcorder, and the message DV equipment seems to be disconnected or turned off may
appear because the i.LINK cable is not securely plugged into the ports on the computer or camera. Unplug the connectors,
and plug them in again. See Connecting an i.LINK Device (page 98) for more information.
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection
may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an
i.LINK connection may not communicate with each other. See the manual that came with your compatible i.LINK device for
information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your
system, such as CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions.
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Troubleshooting
Memory Stick Media
Why can't I open my image files?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1Copy the data from the Memory Stick media onto the computer's hard disk to save data or images.
2Format the Memory Stick media using the Memory Stick Formatter software preinstalled on the computer. For
instructions about formatting a Memory Stick media, see the help file on the Memory Stick Formatter software.
Why can't I save music files onto my Memory Stick media?
❑Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media.
❑Using recorded music requires permission of the copyright holders.
❑Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras.
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Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑If applicable, check the USB device is switched on and using its own power supply. For example, if you are using a digital
camera, check the battery is charged. If you are using a printer, check the power cable is connected properly to the AC
outlet.
❑Try using a different USB port on the computer. The driver could be installed to the specific port you used the first time
you connected the device.
❑Check the manual provided with the USB device. You may need to install software before you connect the device.
❑Try connecting a simple, low-powered device such as a mouse to test that the port is working at all.
❑USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to the computer without a hub.
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Troubleshooting
Docking Station
Why can't I use the TFT/DVI monitor connected to the DVI-D port?
The DVI-D port on the docking station is disabled when the computer is in STAMINA mode. Change the performance mode
to SPEED mode and restart your computer. See Selecting Performance Modes (page 103) for mode selection.
Why does an error message appear when I press the UNDOCK button or select Undock
Computer from the Start menu?
❑When any device inserted or connected to the docking station is in use, you cannot disconnect the computer form the
docking station. Save unsaved data, exit applications using such devices, and then try again.
If the above does not work, shut down the computer and disconnect it from the docking station.
❑Make sure to return to the original log-on user before disconnecting your computer from the docking station. An attempt
to disconnect it as any other user may cause malfunctions.
For switching users, see Help and Support Center.
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Support Options
Support Options
The section contains information on where to go for answers to questions about your computer and the preinstalled software.
Sony Support Information
See the following sources for answers in the sequence listed below.
1VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Welcome mat provide detailed information on how to maximize
your computer's capabilities and solve common problems.
2Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk as on-screen Help files. You can find the help files from the Help menu under the specific program.
3Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at: http://support.microsoft.com/directory/.
4Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online
support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA, at http://www.sony.ca/support for
customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin American countries or areas.
5VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site
and view the information.
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Support Options
For users in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, please have the following information readily available:
1Your VAIO computer model
You can find it at the lower right corner of the display on the laptops, and in the same place on the front panel of the CPU
on the desktops.
2Your computer's serial number
You can find it on the back or bottom of the laptop or on the back of the desktop; the serial number is the last 7 digits of
the number below the barcode.
3The operating system on your computer
4The hardware component or the software program that is causing you the problem
5A brief description of the problem
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Support Options
In order to contact a Sony technical support representative, please call the following numbers:
❑In Argentina:
(011) 6770-SONY (7669)
❑In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
❑In Colombia:
01-800-550-7000
❑In Peru:
0-801-1-7000 or 595-0200
❑In Chile:
Sony answers: 800-261-800
From cellular phones: 02-754-6333
❑In Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
❑In Panama:
800-2050
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Support Options
Program Support Information
Depending on the computer model and particular configuration you purchased, your computer may not include all of the
software programs listed below.
Contacts for Sony software products are listed below:
❑For users in USA
Web Site http://esupport.sony.com/EN/VAIO/
Telephone 888-4-SONY-PC (888-476-6972)
❑For users in Canada
Web Site http://www.sony.ca/support
Telephone 888-4-SONY-PC (888-476-6972)
❑For users in Latin American countries or areas
Web Site http://esupport.sony.com/ES/
For contacts about third-party software products, see the following.
Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®
Adobe Systems Inc.
❑For users in USA and Canada
Web Site http://www.adobe.com/support
Telephone 800-685-3652
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Support Options
America Online® (Dial-Up)
America Online, Inc.
❑For users in USA and Canada
Web Site http://www.aol.com
AOL® Explorer
America Online, Inc.
❑For users in USA and Canada
Web Site http://www.aol.com
AOL® Instant Messenger™
America Online, Inc.
❑For users in USA and Canada
Web Site http://www.aim.com
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Support Options
Click to DVD™ software
Sony Electronics Inc.
At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device.
Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can
also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still
camera. What's more, you can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu
screens. You are only a few clicks away from your own DVDs!
For contacts about the software, see Program Support Information (page 211).
DISCover™ My Games™
DISCover
❑For users in USA and Canada
Web Site http://www.discoverconsole.com
DVgate Plus™ software
Sony Electronics Inc.
Connect a compatible digital video camera to your computer's i.LINK® port and capture video clips and still images. Edit
clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital
video camera or in a variety of popular file formats.
For contacts about the software, see Program Support Information (page 211).
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Support Options
Google Toolbar™
Google, Inc.
❑For users in USA and Canada
Web Site http://toolbar.google.com/help.html
Intel® PROSet
Intel Corporation
❑For users in USA and Canada
Web Site http://www.intel.com/network/connectivity/products/wireless/proset/proset_software.htm
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition
Microsoft Corp.
❑For users in USA and Canada
Web Site http://support.microsoft.com
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Support Options
60-Day Trial Version of Microsoft® Office 2003
!
The Microsoft Office 2003 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been
installed and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software;
activation requires Internet access. This software has an expiration date of 60 days from date of first use, at which time the software will operate under
reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp.
❑For users in USA and Canada
Web Site http://support.microsoft.com
Microsoft® Internet Explorer, Movie Maker, Media Player, Works
Microsoft Corp.
❑For users in USA and Canada
Web Site http://support.microsoft.com
Netscape® Browser
America Online, Inc.
❑For users in USA and Canada
Web Site http://browser.netscape.com
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Support Options
Norton Internet Security™
Symantec Corporation
❑For users in USA and Canada
Web Site http://www.symantec.com/techsupp
Quicken® New User Edition
Intuit Inc.
❑For users in USA and Canada
Web Site http://www.intuit.com/support/quicken/
ROXIO DigitalMedia®
Sonic Solutions
❑For users in USA and Canada
Web Site http://support.sonic.com/
SonicStage® software
Sony Electronics Inc.
The SonicStage jukebox software program gives you all the tools you need to manage music on your computer.
SonicStage software sports high-quality digital audio storage, a sleek player skin design, and audio CD burning capability.
For contacts about the software, see Program Support Information (page 211).
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Support Options
SonicStage® Mastering Studio software
Sony Electronics Inc.
Use SonicStage® Mastering Studio software to record songs from analog records or cassette tapes into your computer
and output them to CD-R or CD-RW discs or audio files in WAV format.
For contacts about the software, see Program Support Information (page 211).
Trend Micro™ Anti-Spyware
Trend Micro, Inc.
❑For users in USA and Canada
Web Site http://kb.trendmicro.com/search/default.asp
Total Talk™
America Online, Inc.
❑For users in USA and Canada
Web Site http://www.totaltalk.com
VAIO® Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's shortcut keys.
For contacts about the software, see Program Support Information (page 211).
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Support Options
VAIO® Central
Sony Electronics Inc.
VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your
computer's configuration and specifications.
For contacts about the software, see Program Support Information (page 211).
VAIO Media™ software
Sony Electronics Inc.
VAIO Media™ software brings multimedia to your network, enabling you to share music, video, and still image files
between your VAIO® computers. You can set up one or more VAIO computers as "media servers," which store your
multimedia files and make them available to other compatible VAIO computers on your wired or wireless network.
For contacts about the software, see Program Support Information (page 211).
VAIO® Security Center
Sony Electronics Inc.
Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your
machine includes.
For contacts about the software, see Program Support Information (page 211).
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Support Options
VAIO® Support Central
Sony Electronics Inc.
VAIO Support Central provides an easy to navigate solution to common support needs, such as VAIO Documentation,
product specifications, serial number, model name, service tag information, survey, registration, etc.
For contacts about the software, see Program Support Information (page 211).
VAIO® Update
Sony Electronics Inc.
The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony Online Support
Web site for important software updates and information for your specific VAIO computer model.
For contacts about the software, see Program Support Information (page 211).
VAIO Zone™ software
Sony Electronics Inc.
VAIO Zone software provides an effortless way to browse and enjoy pictures, music, and video files on your computer,
all through an elegant, next-generation interface. You can even enjoy media content stored on other VAIO® computers
on your network. On VAIO computer models with a recordable DVD drive, VAIO Zone enables you to record video and
slide shows of pictures to DVD. On VAIO computer models with a built-in TV tuner, VAIO Zone includes a complete
personal video recorder, enabling you to record TV programs and burn them to DVD.
For contacts about the software, see Program Support Information (page 211).
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Support Options
WinDVD® software for VAIO® computers
InterVideo, Inc.
❑For users in USA and Canada
Web site http://www.intervideo.com/jsp/Support.jsp
Telephone 510-651-0888
Wireless Setup Utility
Sony Electronics Inc.
The Wireless Setup Utility walks you through setting up your wireless network connection and offers useful diagnostic
tests to help keep your wireless network running smoothly.
For contacts about the software, see Program Support Information (page 211).
Xdrive™
America Online, Inc.
❑For users in USA and Canada
Web Site http://www.xdrive.com/support
