Symbol Technologies MC5574 EDA (Enterprise Digital Assistant) User Manual MC55 User Guide draft

Symbol Technologies Inc EDA (Enterprise Digital Assistant) MC55 User Guide draft

UserMan4 update

Chapter 6 AccessoriesIntroductionMC55 accessories, listed below, provide a variety of product support capabilities.•Four Slot Charge Only Cradle - Charges up to four MC55 devices.•Single Slot USB/Serial Cradle - Charges the MC55 main battery and a spare battery. Synchronizes the MC55 with a host computer through a USB or serial connection.•Vehicle Cradle - Provides secure mounting of the MC55 in a vehicle. Charges the MC55 and a spare battery. •Vehicle Holder - •Four Slot Battery Charger - Charges standard and high capacity batteries.•Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the MC55 while on the road.•Printer Cables - Connects the MC55 to a printer.•USB Cable - Provides USB communication from cradle with a host computer.•USB Charging Cable - Provides power to the MC55 and USB communication with a host computer.•Belt Mounted Rigid Holster - Holds the MC55 when not in use.•MSR - Snaps on to the MC55 and adds magstripe read capabilities.Single Slot USB/Serial CradleThis section describes how to use a Single Slot USB/Serial cradle with the MC55. For USB communication setup procedures refer to the MC55 Integrator Guide.The Single Slot USB/Serial Cradle:•Provides 5.4 VDC power for operating the MC55.•Synchronizes information between the MC55 and a host computer. Refer to the MC55 Integrator Guide for information on setting up a partnership between the MC55 and a host computer.•Charges the MC55’s battery.DRAFT
6 - 2 MC55 User Guide•Charges a spare battery.Charging the MC55 BatteryConnect the cradle to power. Insert the MC55 into the slot to begin charging.Figure 6-1 MC55 Battery ChargingCharging the Spare BatteryFigure 6-2 Spare Battery ChargingBattery Charging IndicatorsThe Single Slot USB/Serial Cradle charges the MC55’s main battery and a spare battery simultaneously.The MC55’s charge LED indicates the status of the battery charging in the MC55. See Table 1-2 on page 1-8 for charging status indications.Charging/Battery Status LEDSpare Battery Spare Battery Charging LEDDRAFT
Accessories 6 - 3The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 6-1 for charging status indications.The 2200 mAh battery fully charges in less than five hours and the 3300 mAh battery fully charges in less than seven hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55. To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 and Table 6-1.Table 6-1 Spare Battery LED Charging IndicatorsSpare Battery LED(on cradle) IndicationOff Battery is not charging; battery is not inserted correctly in the cradle; cradle is not poweredSlow Blinking Amber Spare battery is charging.Solid Amber Charging complete.Fast Blinking Amber Charging error.DRAFT
6 - 4 MC55 User Guide22003300Four Slot Charge Only CradleThis section describes how to set up and use a Four Slot Charge Only cradle with the MC55.The Four Slot Charge Only cradle:•Provides 5.4 VDC power for operating the MC55.•Simultaneously charges up to four MC55 devices.ChargingInsert the MC55 into a slot to begin charging.Figure 6-3 MC55 Battery ChargingBattery Charging IndicatorsThe MC55’s charge LED shows the status of the battery charging in the MC55. See Table 1-2 on page 1-8 for charging status indications.The 2200 mAh battery fully charges in less than five hours and the 3300 mAh battery fully charges in less than seven hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55.To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.DRAFT
Accessories 6 - 5VCD5000 Vehicle CradleThis section describes how to use a VCD5000 vehicle cradle with the MC55. For cradle installation and communication setup procedures refer to the MC55 Integrator Guide.Once installed in a vehicle, the cradle:•holds the MC55 securely in place•provides power for operating the MC55•re-charges the battery in the MC55•re-charges a spare battery.Charging the MC55 BatteryInsert the MC55 into the vehicle cradle to begin charging. A click indicates that the MC55 button release locking mechanism is enabled and the MC55 is locked in place.Figure 6-4 MC55 Battery Charging Removing the MC55To remove the MC55, hold back the release lever on the cradle and pull the MC55 up and out of the cradle.Release LeverCAUTION Ensure the MC55 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola is not responsible for any loss resulting from the use of the products while driving. DRAFT
6 - 6 MC55 User GuideFigure 6-5 Removing the MC55Charging the Spare BatteryInsert a spare battery to begin charging:1. Lift the battery release lever.Figure 6-6 Inserting the Spare Battery2. Insert the spare battery in the spare battery charging slot in the cradle with the charging contacts facing up and to the rear of the cradle. 3. Release the battery release lever. The battery release lever locks the spare battery into place.To remove a spare battery, hold back the battery release lever and lift the battery from the spare battery slot. Figure 6-7 Removing the Spare BatteryRelease LeverBatteryBattery Release LeverBattery Release LeverBatteryDRAFT
Accessories 6 - 7Battery Charging IndicatorsThe Vehicle Cradle charges the MC55’s main battery and a spare battery simultaneously.The MC55’s charge LED indicates the status of the battery charging in the MC55. See Table 1-2 on page 1-8 for charging status indications.The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 6-2 for charging status indications.The 2200 mAh battery fully charges in less than five hours and the 3300 mAh battery fully charges in less than seven hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55.To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 and Table 6-2.Table 6-2 Vehicle Cradle Spare Battery LED Charging IndicatorsSpare Battery LED(on cradle) IndicationOff Battery is not charging; battery is not inserted correctly in the cradle; cradle is not poweredSlow Blinking Amber Spare battery is charging.Solid Amber Charging complete.Fast Blinking Amber Charging error.DRAFT
6 - 8 MC55 User GuideFour Slot Battery ChargerThis section describes how to use the Four Slot Battery Charger to charge up to four MC55 batteries.MC55 Battery Shim InstallationBefore charging a battery, snap the MC55 shim into the battery slot as shown in Figure 6-9.Figure 6-8 MC55 Battery Shim Installation Battery Charging1. Connect the charger to a power source.2. Insert the battery into a battery charging well and gently press down on the battery to ensure proper contact.ShimNOTE To purchase additional shims, contact your local account manager or Motorola, Inc. Part number: KT-76490-01R.DRAFT
Accessories 6 - 9Figure 6-9 Four Slot Battery ChargerBattery Charging IndicatorsThe charger has an amber LED for each battery charging well. See Table 6-3 for charging status indications. The 2200 mAh battery fully charges in less than five hours and the 3300 mAh battery fully charges in less than seven hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55.To accomplish this, for small periods of time, the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal temperatures via its LED. See Table 6-3. Battery Charging LEDs (4)BatteryTable 6-3 Battery LED Charging IndicatorsLED IndicationOff No battery in slot; battery is not charging; battery is not inserted correctly in the charger; charger is not powered.DRAFT
6 - 10 MC55 User GuideSlow Blinking Amber Battery is charging.Solid Amber Charging complete.Fast Blinking Amber Charging error.Table 6-3 Battery LED Charging Indicators (Continued)LED IndicationDRAFT
Accessories 6 - 11Magnetic Stripe Reader (MSR)This section describes how to set up and use the snap-on MSR with the MC55. The MSR snaps on to the bottom of the MC55 and removes easily when not in use.When attached to the MC55, the MSR allows the MC55 to capture data from magnetic stripe cards. To download MSR data capture software, visit the Support Central web site.Attaching and Removing the MSRTo attach, slide the MSR onto the bottom of the MC55 and secure by snapping the arms into the MC55 housing.Figure 6-10 MSR InstallationTo remove the MSR open the arms and pull the MSR from the MC55.Using the MSRInstall an MSR enabled application onto the MC55.To use the MSR:1. Attach the MSR to the MC55.2. Power on the MC55.3. Launch the MSR application.4. Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing down. Swipe the card in either direction, from left to right or from right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the reader.NOTE When attaching a cable with a cup connector through the MSR to charge the device, you cannot swipe cards.DRAFT
6 - 12 MC55 User GuideFigure 6-11 Magnetic Stripe Card Swiping5. The application indicates if the data has been read correctly.DRAFT
Accessories 6 - 13CablesThis section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.The following communication/charge cables are available:•Serial (RS232) Charge cable (9-pin D female with power input receptacle)•USB Client Charge cable (standard-A connector and a barrel receptacle for power)•Auto charge cable•DEX cable•Modem inverter cable.The following printer cables are available directly from the printer manufacturer:•O’Neil Printer cable•Zebra Printer cable.Figure 6-12 CablesCommunication/charge cables:•Provide the MC55 with operating and charging power when used with the Motorola approved power supply.•Synchronize information between the MC55 and a host computer. With customized or third party software, it can also synchronize the MC55 with corporate databases.•Provide serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, refer to the MC55 Integrator Guide.•Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer. For communication setup procedures, refer to the MC55 Integrator Guide. Dedicated printer cables provide communication with a printer.Battery Charging and Operating PowerThe communication/charge cables can charge the MC55 battery and supply operating power.To charge the MC55 battery:1. Connect the communication/charge cable power input connector to the Motorola approved power source.DRAFT
6 - 14 MC55 User Guide2. Slide the bottom of the MC55 into the connector end of the communication/charge cable and gently press in until it latches into the MC55. The MC55 amber Charge LED indicates the MC55 battery charging status. The 2200 mAh standard battery charges in less than five hours and the 3300 mAh standard battery charges in less than seven hours. See Table 1-2 on page 1-8 for charging status indications. 3. When charging is complete, remove the cable by gently pulling the MC55 and the cable apart. LED Charge IndicationsThe amber Charge LED on the MC55 indicates battery charging status. See Table 1-2 on page 1-8 for charging status indications. Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55.To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.DRAFT
Accessories 6 - 15Vehicle HolderInstallation RemindersFigure 6-13 Vechile Holder Mounting•Do not mount the vehicle holder where it will obscure the driver’s view of the road.•Do not mount the vehicle holder near the driver seat air bag deployment area.•Do not place the MC55 on top of the dashboard or anywhere without securing it in the vehicle holder.•Do not mount the vehicle holder near the passenger seat air bag deployment area.•Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil.Device Mounting Precautions•Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the vehicle holder.•The heating and cooling cycle of a vehicle’s interior will in some cases loosen the adhesion of the suction cup. Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit, and reinstall if necessary.•If the vehicle holder has problems staying on, clean the plastic suction cup with alcohol, then reinstall.InstallationInstall the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil. Clean the mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other flat car surface.WARNING!Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the auto mounting kit.DRAFT
6 - 16 MC55 User Guide1. Fix the suction cup mount to the selected area with the suction lever facing up.Figure 6-14 Assembly Vehicle Holder2. Flip the lever down to create a vacuum between the suction cup and the mounting surface.3. Make sure that the suction bond is strong enough before proceeding to the next step.4. Insert the vehicle holder’s cradle plate to the holes on the back of the cradle.5. Move the car cradle until both parts are engaged.6. Slide the MC55 into the cradle.Figure 6-15 Insert MC55 into Vehicle Holder7. Connect the auto charger cable to the MC55 and connect the other end to the cigarette lighter socket.The LED indicator on the right side of the touch screen lights up orange during charging.DRAFT
Accessories 6 - 17DRAFT
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Chapter 7 Maintenance & TroubleshootingIntroductionThis chapter includes instructions on cleaning and storing the MC55, and provides troubleshooting solutions for potential problems during MC55 operation.Maintaining the MC55For trouble-free service, observe the following tips when using the MC55:•Do not scratch the screen of the MC55. When working with the MC55, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC55 screen. Motorola recommends using a screen protector, p/n KT-67525-01R.•The touch-sensitive screen of the MC55 is glass. Do not to drop the MC55 or subject it to strong impact.•Protect the MC55 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.•Do not store or use the MC55 in any location that is dusty, damp, or wet.•Use a soft lens cloth to clean the MC55. If the surface of the MC55 screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.•Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns.DRAFT
7 - 2 MC55 User Guide•A screen protector is applied to the MC55. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include:•Protection from scratches and gouges•Durable writing and touch surface with tactile feel•Abrasion and chemical resistance•Glare reduction•Keeping the device’s screen looking new•Quick and easy installation.Battery Safety Guidelines•The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.•Follow battery usage, storage, and charging guidelines found in the user's guide.•Improper battery use may result in a fire, explosion, or other hazard.•To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC)•Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.•For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.•To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.•Do not disassemble or open, crush, bend or deform, puncture, or shred.•Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.•Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.•Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.•Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.•Battery usage by children should be supervised.•Please follow local regulations to promptly dispose of used re-chargeable batteries.•Do not dispose of batteries in fire.•Seek medical advice immediately if a battery has been swallowed.•In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.•If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.DRAFT
Maintenance & Troubleshooting 7 - 3CleaningMaterials Required•Alcohol wipes•Lens tissue•Cotton tipped applicators•Isopropyl alcohol•Can of compressed air with a tube.Cleaning the MC55HousingUsing the alcohol wipes, wipe the housing including keys and in-between keys.DisplayThe display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dried the display with a soft, non-abrasive cloth to prevent streaking.Scanner Exit WindowWipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.Connector1. Remove the main battery from mobile computer. See Replacing the Main Battery on page 1-12.2. Close battery door.3. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.4. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the MC55. Do not leave any cotton residue on the connector.5. Repeat at least three times.6. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.7. Use a dry cotton tipped applicator and repeat steps 4 through 6.CAUTION Always wear eye protection.Read warning label on compressed air and alcohol product before using.If you have to use any other solution for medical reasons please contact Motorola for more information.WARNING!Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.DRAFT
7 - 4 MC55 User Guide8. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.9. Inspect the area for any grease or dirt, repeat if required.Cleaning Cradle ConnectorsTo clean the connectors on a cradle:1. Remove the DC power cable from the cradle.2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector.4. All sides of the connector should also be rubbed with the cotton tipped applicator.5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.Cleaning FrequencyThe cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required. However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.TroubleshootingMC55Table 7-1 Troubleshooting the MC55Problem Cause SolutionMC55 does not turn on. Lithium-ion battery not charged. Charge or replace the lithium-ion battery in the MC55.Lithium-ion battery not installed properly.Install the battery properly. See Installing the Main Battery on page 1-6.System crash. Perform a warm boot. If the MC55 still does not turn on, perform a cold boot. See Resetting the MC55 on page 2-13.DRAFT
Maintenance & Troubleshooting 7 - 5Rechargeable lithium-ion battery did not charge.Battery failed. Replace battery. If the MC55 still does not operate, perform a warm boot, then a cold boot. See Resetting the MC55 on page 2-13.MC55 removed from cradle while battery was charging. Insert MC55 in cradle. The 3600 mAh battery fully charges in less than six hours. Extreme battery temperature. Battery does not charge if ambient temperature is below 0°C (32°F) or above 40°C (104°F).Cannot see characters on display. MC55 not powered on. Press the Power button.During data communication, no data transmitted, or transmitted data was incomplete.MC55 removed from cradle or disconnected from host computer during communication.Replace the MC55 in the cradle, or reattach the communication cable and re-transmit.Incorrect cable configuration. See the system administrator.Communication software was incorrectly installed or configured.Perform setup. Refer to the MC55 Integrator Guide for details.No sound. Volume setting is low or turned off. Adjust the volume. See Adjusting Volume on page 2-9.MC55 shuts off. MC55 is inactive. The MC55 turns off after a period of inactivity. If the MC55 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC55 is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.Check the Power window by selecting Start > Settings > System tab and tapping the Power icon. Select the Advanced tab and change the setting for a longer delay before the automatic shutoff feature activates.Battery is depleted. Replace the battery.Battery is not inserted properly. Insert the battery properly. See Installing the Main Battery on page 1-6.Tapping the window buttons or icons does not activate the corresponding feature.Screen is not calibrated correctly. Re-calibrate the screen. See Calibrating the Screen on page 1-9.The system is not responding. Warm boot the system. See Resetting the MC55 on page 2-13.Table 7-1 Troubleshooting the MC55 (Continued)Problem Cause SolutionDRAFT
7 - 6 MC55 User GuideA message appears stating that the MC55 memory is full.Too many files stored on the MC55.Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory).Too many applications installed on the MC55.Remove user-installed applications on the MC55 to recover memory. Select Start > Settings > System tab and tap the Remove Programs icon. Select the unused program and tap Remove.MC55 keeps powering down to protect memory contents.The MC55’s battery is low. Recharge the battery.The internal Bluetooth radio is powered on for a long time.Because this mode requires battery power, power it off when not needed. Using the SetDeviceState() API (refer to the SMDK Help File), set the Bluetooth to D4 power state.The MC55 does not accept scan input. Scanning application is not loaded.Load a scanning application on the MC55. See the system administrator.Unreadable bar code. Ensure the symbol is not defaced.Distance between exit window and bar code is incorrect.Place the MC55 within proper scanning range.MC55 is not programmed for the bar code.Program the MC55 to accept the type of bar code being scanned. MC55 is not programmed to generate a beep.If the MC55 does not beep on a good decode, set the application to generate a beep on good decode.Battery is low. If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the MC55 low battery condition notification. Note: If the scanner is still not reading symbols, contact the distributor or Motorola.Table 7-1 Troubleshooting the MC55 (Continued)Problem Cause SolutionDRAFT
Maintenance & Troubleshooting 7 - 7Bluetooth ConnectionSingle Slot USB/Serial CradleTable 7-2 Troubleshooting Bluetooth ConnectionProblem Cause SolutionMC55 cannot find any Bluetooth devices nearby.Too far from other Bluetooth devices. Move closer to the other Bluetooth device(s), within a range of 10 meters.The Bluetooth device(s) nearby are not turned on.Turn on the Bluetooth device(s) to find.The Bluetooth device(s) are not in discoverable mode.Set the Bluetooth device(s) to discoverable mode. If needed, refer to the device’s user documentation for help.When trying to connect a Bluetooth phone and MC55, the phone thinks a previously paired MC55 is used.The phone remembers the name and address of the MC55 it last paired with via the Bluetooth radio.Manually delete the pairing device and name from the phone. Refer to the phone’s user documentation for instructions.Table 7-3 Troubleshooting the Single Slot USB/Serial CradleSymptom Possible Cause ActionLEDs do not light when MC55 or spare battery is inserted.Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power.MC55 is not seated firmly in the cradle. Remove and re-insert the MC55 into the cradle, ensuring it is firmly seated. Spare battery is not seated firmly in the cradle.Remove and re-insert the spare battery into the charging slot, ensuring it is firmly seated. DRAFT
7 - 8 MC55 User GuideMC55 battery is not charging. MC55 was removed from cradle or cradle was unplugged from AC power too soon.Ensure cradle is receiving power. Ensure MC55 is seated correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC55 is not fully seated in the cradle.Remove and re-insert the MC55 into the cradle, ensuring it is firmly seated. Ambient temperature of the cradle is too warm.Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).Extreme battery temperature. Battery does not charge if ambient temperature is below 0°C (32°F) or above 40°C (104°F).Spare battery is not charging. Battery not fully seated in charging slot. Remove and re-insert the spare battery in the cradle, ensuring it is firmly seated. Battery inserted incorrectly. Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.Ambient temperature of the cradle is too warm.Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).During data communication, no data transmits, or transmitted data was incomplete.MC55 removed from cradle during communications.Replace MC55 in cradle and retransmit.Incorrect cable configuration. See the system administrator.Communication software is not installed or configured properly.Perform setup as described in the MC55 Integrator Guide.Table 7-3 Troubleshooting the Single Slot USB/Serial Cradle (Continued)Symptom Possible Cause ActionDRAFT
Maintenance & Troubleshooting 7 - 9Vehicle CradleTable 7-4 Troubleshooting the Vehicle CradleSymptom Possible Cause ActionMC55 battery charging LED does not light up.Cradle is not receiving power. Ensure the power input cable is securely connected to the cradle’s power port.MC55 battery is not recharging. MC55 was removed from the cradle too soon.Replace the MC55 in the cradle. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Replace the battery.MC55 is not placed correctly in the cradle.Remove the MC55 from the cradle, and re-insert correctly. If the battery still does not charge, contact customer support.The MC55 battery charging LED slowly blinks amber when the MC55 is correctly inserted and charging.Ambient temperature of the cradle is too warm.Move to an area where the ambient temperature is between 0oC and 35oC.No data transmitted, or transmitted data was incomplete.MC55 removed from cradle during communication.Replace MC55 in cradle and retransmit.No null modem cable was used. Some external devices require a null modem cable. Retransmit using a null modem cable.Incorrect cable configuration. See the system administrator.Cable missing or disconnected. Re-connect cable.DRAFT
7 - 10 MC55 User GuideFour Slot Battery ChargerrCablesTable 7-5 Troubleshooting The Four Slot Battery ChargerSymptom Possible Cause ActionBattery not charging. Battery was removed from the charger or charger was unplugged from AC power too soon.Re-insert the battery in the charger or re-connect the charger’s power supply. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.Battery contacts not connected to charger.Verify that the battery is seated in the battery well correctly with the contacts facing down.Ambient temperature of the cradle is too warm.Move the cradle to an area where the ambient temperature is between 0oC and 35oC.Table 7-6 Troubleshooting the CablesSymptom Possible Cause ActionMC55 battery is not charging. MC55 was disconnected from AC power too soon.Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC55 is not fully attached to power.Detach and re-attach the power cable to the MC55, ensuring it is firmly connected. During data communication, no data transmits, or transmitted data was incomplete.Cable was disconnected from MC55 during communications.Re-attach the cable and retransmit.Incorrect cable configuration. See the system administrator.Communication software is not installed or configured properly.Perform setup as described in the MC55 Integrator Guide.DRAFT
Maintenance & Troubleshooting 7 - 11Magnetic Stripe ReaderTable 7-7 Troubleshooting the Magnetic Stripe ReaderSymptom Possible Cause ActionMSR cannot read card. MSR removed from MC55 during card swipe.Reattach MSR to MC55 and reswipe the card.Faulty magnetic stripe on card. See the system administrator.MSR application is not installed or configured properly.Ensure the MSR application is installed on the MC55.Ensure the MSR application is configured correctly.MC55 battery is not charging. MC55 was removed from MSR or MSR was unplugged from AC power too soon.Ensure MSR is receiving power. Ensure MC55 is attached correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC55 is not fully attached to the MSR.Detach and re-attach the MSR to the MC55, ensuring it is firmly connected. During data communication, no data transmits, or transmitted data was incomplete.MC55 detached from MSR during communications.Reattach MC55 to MSR and retransmit.Incorrect cable configuration. See the system administrator.Communication software is not installed or configured properly.Perform setup as described in the MC55 Integrator Guide.DRAFT
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Appendix A Technical SpecificationsMC55 Technical SpecificationsThe following tables summarize the EDA’s intended operating environment and technical hardware specifications.MC55 EDATable A-1 MC55 EDA Technical SpecificationsItem DescriptionPhysical CharacteristicsDimensions Length: TBSWidth: TBSDepth: TBSWeight (inc. standard battery) TBSDisplay Transflective color 3.5” QVGA with backlight, TFT-LCD, 65K colors, 240 W x 320 LTouch Panel Glass analog resistive touchBacklight LED backlightMain Battery Rechargeable Lithium Ion 3.7V, 2400 mAh Smart BatteryBackup Battery NiMH battery (rechargeable) 15 mAh 2.4V (not user-accessible)Expansion Slot User accessible microSD slot (with secure cover).Network Connections Ethernet (via cradle)High-speed USB, host or client, BluetoothNotification Vibrator and audible alertNote 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.DRAFT
A - 2 MC55 User GuideKeypad Options 26 key numeric44 key QWERTY, 44 key AZERTY, 44 key QWERTZPIMAudio Speaker, receiver, microphone, headset jack, software support for full duplex record and playback (stereo)Performance CharacteristicsCPU Intel® XScale™ Bulverde PXA270 processor at 520 MHzOperating System Microsoft® Windows Mobile™ 6Memory 64 MB RAM/128 MB FLASH128MB RAM/256MB FLASHInterface/Communications RS-232, USB 1.1Output Power (Note 1) USB: 5 VDC @ 200 mA max.Serial: 5 VDC @ 200 mA max.User EnvironmentOperating Temperature -10°C to 50°C (14°F to 122°F)Storage Temperature -20°C to 70°C (-4°F to 158°F)Charging Temperature 32°F to 104°F / 0° C to 40° CHumidity 95% non-condensingDrop Specification 4 ft. drop to concrete, 6 drops per 6 sides over operating temperature range.5 ft. drop to concrete, 2 drops per 6 sides at ambient temperature 23°C (73°F).Electrostatic Discharge (ESD) +/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge Sealing IP54Wireless WAN Data and Voice CommunicationsWireless Wide Area Network (WWAN) radiosMC5504 and MC5574: GSM: HSDPA (850, 900, 1800 and 1900 MHz)Wireless LAN Data and Voice CommunicationsWireless Local Area Network (WLAN) radio Tri-mode IEEE® 802.11b/gData Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 MbpsTable A-1 MC55 EDA Technical Specifications (Continued)Item DescriptionNote 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.DRAFT
Using the Interfaces A - 3Operating Channels Chan 8-169 (5040 – 5845 MHz) (4920 – 4980 MHz) Japan onlyChan 1-13 (2412-2472 MHz) Chan 14 (2484 MHz) Japan onlyActual operating frequencies depend on regulatory rules and certification agencySecurity WPA2, WPA, WEP (40 or 128 bit), TKIP, TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS (CHAP), TTLS-MD5, TTLS-PAP, PEAP-TLS, PEAP (MS-CHAP v2), AES, LEAPSpreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division Multiplexing (OFDM)Antenna Internal for WLAN, Bluetooth and GPS, WWANVoice Communication Integrated Voice-over-IP ready (P2P, PBX, PTT), Wi-Fi™-certified, IEEE 802.11 b/g direct sequence wireless LANWireless PAN Data and Voice CommunicationsBluetooth Class II, v 2.0 EDR; on-board chip antenna.Data Capture SpecificationsOptions 2D imager, 1D linear, color cameraLinear 1D Scanner (SE950) SpecificationsOptical Resolution 0.005 in. minimum element widthRoll +/- 30° from verticalPitch Angle +/- 65° from normalSkew Tolerance +/- 60° from normalAmbient Light Sunlight: 8,000 ft. candles (86,112 Lux)Artificial Light: 450 ft. candles (4,844 Lux)Shock 2,000 +/- 5% GScan Rate 50 (+/- 6) scans/sec (bidirectional)Scan Angle 46.5° (typical)Laser Power 1.0 mW nominal2D Imager Engine (SE4400) SpecificationsField of View Horizontal - 32.2°Vertical - 24.5°Optical Resolution 640 H x 480 V pixels (gray scale)Roll 360°Table A-1 MC55 EDA Technical Specifications (Continued)Item DescriptionNote 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.DRAFT
A - 4 MC55 User GuidePitch Angle +/- 60° from normalSkew Tolerance +/- 50° from normalAmbient Light Total darkness to 9,000 ft. candles (96,900 Lux)Shock 2,000 +/- 5% GFocal Distance from Front of Engine Near: 5 inchesFar: 9 inchesAiming Element (VLD) 650 nm +/- 5 nmIllumination Element (LED) 635 nm +/- 20 nmCamera SpecificationsResolution 2 Mega pixel with auto focus and flashTable A-2 Data Capture OptionsItem DescriptionLaser Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Discrete 2 of 5Interleaved 2 of 5 EAN-8 EAN-13MSI UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode Chinese 2 of 5 GS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniTable A-1 MC55 EDA Technical Specifications (Continued)Item DescriptionNote 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.DRAFT
Using the Interfaces A - 5Imaging Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Interleaved 2 of 5Discrete 2 of 5 MSI EAN-8EAN-13 UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode TLC39 Composite ABComposite C Micro PDF-417 PDF-417Macro PDF-417 (Macro) Micro PDF-417 QR CodeData Matrix Maxi Code US Postnet*US Planet UK 4-state Australian 4-stateCanadian 4-state Japanese 4-state Dutch KixChinese 2 of 5 USPS 4-state (US4CB) AztecmicroQR GS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniCamera Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Interleaved 2 of 5Discrete 2 of 5 MSI EAN-8EAN-13 UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode TLC39 Composite ABComposite C Micro PDF-417 PDF-417Macro PDF-417 (Macro) Micro PDF-417 QR CodeData Matrix Maxi Code US Postnet*US Planet UK 4-state Australian 4-stateCanadian 4-state Japanese 4-state Dutch KixGS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniTable A-2 Data Capture Options (Continued)Item DescriptionDRAFT
A - 6 MC55 User GuideMC55 Accessory SpecificationsSingle Slot USB/Serial CradleFour Slot Charge Only CradleTable A-3 Single Slot USB/Serial Cradle Technical SpecificationsFeature DescriptionDimensions Length: 10.92 cm (4.3 in.)Width: 5.84 cm (2.3 in.)Height: 8.13 cm (3.2 in.)Weight 196 g (6.9 oz)Input Power 12 VDCPower Consumption 30 wattsInterface USB, SerialOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-4 Four Slot Charge Only Cradle Technical SpecificationsFeature DescriptionDimensions Length: 46.36 cm (18.25 in.)Width: 11.13 cm (4.38 in.)Height: 13.72 cm (5.40 in.)Weight 1079 g (2.38 lb)Input Power 12 VDCPower Consumption 100 wattsOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)DRAFT
Using the Interfaces A - 7Four Slot Battery ChargerMagnetic Stripe ReaderHumidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-4 Four Slot Charge Only Cradle Technical Specifications (Continued)Feature DescriptionTable A-5 Four Slot Battery Charger Technical SpecificationsFeature DescriptionDimensions Length: 20.96 cm (8.25 in.)Width: 15.24 cm (6.0 in.)Height: 4.32 cm (1.7 in.)Weight 386 g (13.6 oz)Input Power 12 VDCPower Consumption 30 wattsOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-6 Magnetic Stripe Reader (MSR) Technical SpecificationsFeature DescriptionDimensions Length: 7.87 cm (3.1 in.)Width: 8.38 cm (3.3 in.)Height: 3.56 cm (1.4 in.)Weight 48 g (1.7 oz)Interface Serial with baud rate up to 19,200Format ANSI, ISO, AAMVA, CA DMV, user-configurable generic formatDRAFT
A - 8 MC55 User GuideSwipe Speed 5 to 50 in. (127 to 1270 mm) /sec, bi-directionalDecoders Generic, Raw DataMode Buffered, unbufferedTrack Reading Capabilities Tracks 1 and 3: 210 bpiTrack 2: 75 and 210 bpi, autodetectOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Humidity 5% to 95% non-condensingDrop 1.22 m (4 ft.) drops to concreteElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-6 Magnetic Stripe Reader (MSR) Technical Specifications (Continued)Feature DescriptionDRAFT
Appendix A Voice Quality ManagerIntroductionThe Voice Quality Manager (VQM) is a software package that resides on the MC55. VQM enables a set of features for Voice over WiFi (VoWiFi) calls, and a sub-set of those features for cellular line (GSM or CDMA) calls. The VQM user interface is designed to be intuitive and easy to use, so complex tasks such as enabling the Acoustic Echo Canceller (AEC) while a call is in progress are done with very little or no user intervention.FeaturesThe VQM software:•Improves the voice transmission quality without using additional battery power.•Turns on the AEC for VoWiFi calls automatically, without user intervention.•Prioritizes the outgoing audio IP packets.•Provides user-selectable audio modes (speakerphone and handset) with a single tap of the VQM icon. A VQM icon in the title bar of the device indicates the audio mode currently in use.•NDIS 5.1 compliant.Enabling VQMTo enable VQM:1. Tap Start > Programs > File Explorer.2. Navigate to the Windows folder.3. Locate the file VQMAudioNotify.4. Tap the filename to enable VQM.DRAFT
A - 2 MC55 User GuideAudio ModesThe MC55 can be in any one of the seven different audio modes. The mode is visually indicated by the VQM icon on the title bar.Figure A-1 VQM Icon in Title BarThe VQM icon indicates that the device is in speakerphone mode without Acoustic Echo Cancellation (indicated by the gray VQM icon). The audio modes and their corresponding VQM title bar icons are:Changing Audio ModesDepending upon the audio mode being used, the mode can be changed by tapping the VQM icon in the title bar. The audio mode can only be changed while the user is on a call. Table A-1 VQM IconsIcon DescriptionSpeakerphone with Acoustic Echo Cancellation.Speakerphone without Acoustic Echo Cancellation.Handset with Acoustic Echo Cancellation (device is in handset mode only while on a call).Headset while on a call (Acoustic Echo Cancellation is not enabled for wired or Bluetooth headsets). Headset while not on a call.Bluetooth headset while on a call (Acoustic Echo Cancellation is not enabled for wired or Bluetooth headsets). White icon.Bluetooth headset while not on a call. Gray icon.VQM iconDRAFT
Using the Interfaces A - 3The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon.If the audio mode is set to speakerphone and the user taps the VQM icon, the audio mode changes to handset.If the user is using a Bluetooth headset, tapping the VQM icon un-pairs the Bluetooth headset from the device causing the audio to be routed to the default mode. In VQM 2.5, there is no way to go back to the Bluetooth headset using the VQM icon if it is un-paired The only way to reconnect the Bluetooth headset to the device is by using the BTExplorer application.If the user taps the VQM icon when a wired headset is connected to the mobile device, the audio mode does not change. The audio continues to get routed to the wired headset.If the user taps the VQM icon while not on a call there is not change to the audio mode.Tap and hold the VQM icon in the title bar to display a notification dialog box that contains:•AEC: The Acoustic Echo Canceller status•DSCP Marked Packets: The number of outbound voice packets that have been recognized and marked as high priority by VQM.•VQM Version: The VQM version number.Figure A-2 VQM Audio Control Dialog BoxTable A-2 Changing Audio ModesAudio Mode before Tapping VQM Icon Audio Mode after Tapping VQM IconSpeakerphone HandsetHandset SpeakerphoneWired headset Wired headsetBluetooth headset SpeakerphoneDRAFT
A - 4 MC55 User GuideVoice Packet PrioritizationIP soft phones transmit voice packets in the same manner as any other application that sends data over the network. On a network with different types of traffic, voice packets are given the same priority as any other traffic, and therefore may be subject to delays.WiFi Multi-media (WMM) is a solution to this problem. WMM is a specification that supports prioritizing traffic, and “higher-priority” packets can be given preferential treatment.To make use of WMM, the devices that generate traffic must mark their packets as high or normal priority in a field in the IP packet called Differentiated Services Code-Point (DSCP). The wireless infrastructure, which must be configured to support WMM, gives a higher priority to packets that have been marked as high priority through DSCP marking by the devices that generate traffic.VQM detects if there is an ongoing Voice over WiFi (VoWiFi) call, and if so, marks outgoing voice packets (Only outgoing voice packets can be marked. The incoming voice packets have already been through the network, so it makes no sense to mark them.) as high-priority using DSCP. This enables WMM-compatible wireless infrastructure to treat the voice packets preferentially. This results in fewer delays for voice packets, which in turn improves the call quality.Acoustic Echo CancellationAcoustic Echo occurs during a voice call when the audio from the earpiece enters the microphone of the same device. This results in the person at the other end hearing back a delayed version of his/her own voice (“Echo”). Needless to say, “Echo” is not desirable, and needs to be suppressed. This is the functionality performed by the Acoustic Echo Canceller (AEC). There are two approaches to suppressing the Echo:•Turn the Acoustic Echo Canceller (AEC) on permanently. This approach is not very efficient because the device consumes more power when the AEC is on.•Turn the Acoustic Echo Canceller (AEC) on only when there is an ongoing call.VQM follows the second of the two approaches mentioned above.VQM automatically turns on the Acoustic Echo Canceller (AEC) when the mobile device is in a VoWiFi call. When the call is terminated, VQM turns the AEC off. Note that the AEC is turned on for speakerphone and handset modes and does not get turned on for wired headset and Bluetooth headset modes. The AEC is not required for wired headset because the audio volume is quite low (because of the proximity of the earpiece to the ear), and therefore it is very unlikely for the audio from the earpiece to go in to the mouthpiece. Bluetooth headsets typically have an Echo Canceller built in. Turning the AEC on only while on a call saves battery power, compared to leaving the AEC turned on permanently.The AEC is not turned on for Cellular calls because the WWAN phone application has a built-in echo canceller.Limitations•There is no VPN support in VQM.•Only the Avaya softphone is supported.Disabling VQMTo disable VQM perform a warm boot.DRAFT
GlossaryAAPI. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function callsAperture. The opening in an optical system defined by a lens or baffle that establishes the field of view.Application Programming Interface. See API.ANSI Terminal. A display terminal that follows commands in the ANSI standard terminal language. For example, it uses escape sequences to control the cursor, clear the screen and set colors. Communications programs support the ANSI terminal mode and often default to this terminal emulation for dial-up connections to online services. ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, numerals, punctuation marks and control characters. It is a standard data transmission code in the U.S.Autodiscrimination. The ability of an interface controller to determine the code type of a scanned bar code. After this determination is made, the information content is decoded.BBar. The dark element in a printed bar code symbol.Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch).Bar Height. The dimension of a bar measured perpendicular to the bar width.DRAFT
Glossary - 2 MC55 User GuideBar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar.BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware.Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data. The pattern of 0 and 1 values within the byte determines its meaning.Bits per Second (bps). Bits transmitted or received.BOOTP. A protocol for remote booting of diskless devices. Assigns an IP address to a machine and may specify a boot file. The client sends a bootp request as a broadcast to the bootp server port (67) and the bootp server responds using the bootp client port (68). The bootp server must have a table of all devices, associated MAC addresses and IP addresses.boot or boot-upThe process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software.bps. See Bits Per Second.Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.CCDMA. Code Division Multiple Access (CDMA) is a form of multiplexing and a method of multiple access that does not divide up the channel by time (as in TDMA), or frequency (as in FDMA), but instead encodes data with a special code associated with each channel and uses the constructive interference properties of the special codes to perform the multiplexing.CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation.CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil. There are no special operating procedures for this class.CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses no danger for unintentional direct human exposure.Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, punctuation mark, or communications control contained in a message.Character Set. Those characters available for encoding in a particular bar code symbology.Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is decoded.DRAFT
Glossary - 3Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”, “:”, “/”, “,” and “+”).Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39.Code Length. Number of data characters in a bar code between the start and stop characters, not including those characters.Cold Boot. A cold boot restarts the mobile computer and erases all user stored records and entries.COM port. Communication port; ports are identified by number, e.g., COM1, COM2.Continuous Code. A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.DData Communications Equipment (DCE). A device (such as a modem) which is designed to attach directly to a DTE (Data Terminal Equipment) device.DCE. See Data Communications Equipment.DCP. See Device Configuration Package.Dead Zone. An area within a scanner's field of view, in which specular reflection may prevent a successful decode.Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.DRAFT
Glossary - 4 MC55 User GuideDevice Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer.Discrete Code. A bar code or symbol in which the spaces between characters (intercharacter gaps) are not part of the code.Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.DRAM. Dynamic random access memory.DTE. See Data Terminal Equipment.EEAN. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.Element. Generic term for a bar or space.Encoded Area. Total linear dimension occupied by all characters of a code pattern, including start/stop characters and data.ENQ (RS-232). ENQ software handshaking is also supported for the data sent to the host.ESD. Electro-Static DischargeEvDO, 1xEV-DO. A wireless radio broadband data standard adopted by many CDMA mobile phone service providers. It is standardized by 3GPP2, as part of the CDMA2000 family of standards.FFile Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See TCP/IP.Flash Disk. An additional megabyte of non-volatile memory for storing application and configuration files.Flash MemoryFlash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed. Series 9000 mobile computers use Flash memory to store the operating system (ROM-DOS), the terminal emulators, and the Citrix ICA Client for DOS.FTPSee File Transfer Protocol.DRAFT
Glossary - 5HHard Reset. See Cold Boot.Hz. Hertz; A unit of frequency equal to one cycle per second.Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.IIDE. Intelligent drive electronics. Refers to the solid-state hard drive type.IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.IEEE AddressSee MAC Address.Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. Series 9000 mobile computers include Serial and USB ports.Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded.Intercharacter Gap. The space between two adjacent bar code characters in a discrete code.Interleaved Bar Code. A bar code in which characters are paired together, using bars to represent the first character and the intervening spaces to represent the second.Internet Protocol Address. See IP.IOCTL. Input/Output Control.I/O Ports. interface The connection between two devices, defined by common physical characteristics, signal characteristics, and signal meanings. Types of interfaces include RS-232 and PCMCIA.IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit (MTU) of the network.DRAFT
Glossary - 6 MC55 User GuideIP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP protocol.IS-95. Interim Standard 95. The EIA/TIA standard that governs the operation of CDMA cellular service. Versions include IS-95A and IS-95B. See CDMA.KKey. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.LLASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.Laser Diode. A gallium-arsenide semiconductor type of laser connected to a power source to generate a laser beam. This laser type is a compact source of coherent light.laser scanner. A type of bar code reader that uses a beam of laser light.LCD. See Liquid Crystal Display.LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular chemical composition.Light Emitting Diode. See LED.Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and react relatively quickly. They require external light to reflect their information to the user.MMC. Mobile Computer.MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and DRAFT
Glossary - 7MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being different from the MIN.MIL. 1 mil = 1 thousandth of an inch.MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the cellular device when accessing the cellular system.Misread (Misdecode). A condition which occurs when the data output of a reader or interface controller does not agree with the data encoded within a bar code symbol.Mobile Computer. In this text, mobile computer refers to the MC55. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.NNominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value.Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).NVM. Non-Volatile Memory.OODI. See Open Data-Link Interface.Open Data-Link Interface (ODI). Novell’s driver specification for an interface between network hardware and higher-level protocols. It supports multiple protocols on a single NIC (Network Interface Controller). It is capable of understanding and translating any network information or request sent by any other ODI-compatible protocol into something a NetWare client can understand and process.Open System Authentication. Open System authentication is a null authentication algorithm.PPAN . Personal area network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network.ParameterA variable that can have different values assigned to it.DRAFT
Glossary - 8 MC55 User GuidePC Card. A plug-in expansion card for laptop computers and other devices, also called a PCMCIA card. PC Cards are 85.6mm long x 54 mm wide, and have a 68 pin connector. There are several different kinds:Type I; 3.3 mm high; use - RAM or Flash RAMType II; 5 mm high; use - modems, LAN adaptorsType III; 10.5 high; use - Hard DisksPCMCIA. Personal Computer Memory Card Interface Association. See PC Card.Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a well-designed bar code scanning system, that probability should approach near 100%.PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to test and debug a network by sending out a packet and waiting for a response.Print Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and spaces of a symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is the reflectance factor of the background and RD the reflectance factor of the dark bars.Programming Mode. The state in which a scanner is configured for parameter values. See Scanning Mode.QQuiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows the stop character.QWERTY. A standard keyboard commonly used on North American and some European PC keyboards. “QWERTY” refers to the arrangement of keys on the left side of the third row of keys.RRAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.Reflectance. Amount of light returned from an illuminated surface.Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a particular device or method.RF. Radio Frequency.ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.DRAFT
Glossary - 9RS-232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to transfer data serially from one device to another.SScan Area. Area intended to contain a symbol.Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.Scanning Mode. The scanner is energized, programmed and ready to read a bar code.Scanning Sequence. A method of programming or configuring parameters for a bar code reading system by scanning bar code menus.SDK. Software Development KitSelf-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol.Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.SHIP. Symbol Host Interface Program.SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers to allow cellular devices to distinguish between the home and roaming service.SMDK. Symbol Mobility Developer’s Kit.Soft Reset. See Warm Boot.Space. The lighter element of a bar code formed by the background between bars.Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.STEP. Symbol Terminal Enabler Program.Subnet. A subset of nodes on a network that are serviced by the same router. See Router.Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.Substrate. A foundation material on which a substance or image is placed.SVTP. Symbol Virtual Terminal Program.DRAFT
Glossary - 10 MC55 User GuideSymbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.Symbol Aspect Ratio. The ratio of symbol height to symbol width.Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN, Code 39, PDF417, etc.).TTCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end. UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable protocol, which means that all messages contain not only the address of the destination station, but the address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which is either permanently assigned or dynamically assigned at startup.Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program.Terminal. See Mobile Computer.Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations in 3270, 5250 and VT220.Terminate and Stay Resident (TSR). A program under DOS that ends its foreground execution to remain resident in memory to service hardware/software interrupts, providing background operation. It remains in memory and may provide services on behalf of other DOS programs.TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless devices.Tolerance. Allowable deviation from the nominal bar or space width.Transmission Control Protocol/Internet Protocol. See TCP/IP.Trivial File Transfer Protocol. See TFTP.TSR. See Terminate and Stay Resident.DRAFT
Glossary - 11UUDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications.UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.VVisible Laser Diode (VLD). A solid state device which produces visible laser light.WWarm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.DRAFT
Glossary - 12 MC55 User GuideDRAFT
IndexNumerics1-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-322-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32Aaccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-4cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-14communication/charge cablesbattery charging 6-14LED indicators 6-15DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5four slot charge only cradle . . . . . . . . . . . . . . . . . 6-5four slot Ethernet cradle . . . . . . . . . . . . 1-4, 6-1, 6-4four slot spare battery charger . . . . . . . 1-4, 6-1, 6-9headset . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-1, 6-13holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4magnetic stripe reader . . . . . . . . . . . 1-4, 6-12, 6-13MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10, 6-2modem cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4modem inverter cable . . . . . . . . . . . . . . . . . . . . . 1-4MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-12installation 6-12magnetic stripe reading 6-12O’Neil printer cable . . . . . . . . . . . . . . . . . . . . . . . 1-4rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5single slot USB serial cradle . . . . . . . . . . . . .6-1, 6-2spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5USB charger cable . . . . . . . . . . . . . . . . . . . . . . . 1-4USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4vehicle cradle . . . . . . . . . . . . . . . . . . . . 1-4, 6-1, 6-6wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . 1-5Zebra printer cable . . . . . . . . . . . . . . . . . . . . . . . 1-4zebra printer cable . . . . . . . . . . . . . . . . . . . . . . . 1-4Acoustic Echo Cancellation . . . . . . . . . . . . . . . . . . . . A-2action button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30ActiveSyncicon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 4-1adjusting handstrap . . . . . . . . . . . . . . . . . . . . . . . . . 1-10adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Alpha-numeric keypad . . . . . . . . . . . . . . . . . . . . . . 2-18alpha-numeric keypadkey descriptions . . . . . . . . . . . . . . . . . . . . . . . . 2-20answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7auto charge cable . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-14AZERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18Bbackup batterycharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7bar codesone dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-32two dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-32batterycharging . . . . . . . . . . . . . 1-7, 6-2, 6-4, 6-5, 6-6, 6-9check status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12battery chargerscommunication/charge cables . . . . . . . . . . . . . 6-14LED indicators 6-15four slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7communication/charge cables . . . . . . . . . . . . . 6-14DRAFT
Index - 2 MC55 User Guideusing four slot Ethernet cradle . . . . . . . . . . .6-4, 6-5using four slot spare battery charger . . . . . . . . . 6-9using single slot USB serial cradle . . . . . . . . . . . 6-2using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-6battery icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3, 2-9bluetoothadaptive frequency hopping . . . . . . . . . . . . . . . . 4-1bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17deleting bonded device . . . . . . . . . . . . . . . . . . . 4-19discovering devices . . . . . . . . . . . . . . . . . . . . . . . 4-6icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3bonding, bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17bootcold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11buttonsaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30power . . . . . . . . . . . . . . . . . . . . . . . . 1-9, 2-13, 2-30scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30up and down . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30Ccables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-14auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-4connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4USB charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-9call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9, 5-14chargingspare batteries . . . . . . . . . . . . . . . 1-8, 6-3, 6-7, 6-9using four slot Ethernet cradle . . . . . . . . . . .6-4, 6-5using four slot spare battery charger . . . . . . . . . 6-9using single slot USB serial cradle . . . . . . . . . . . 6-2using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-6charging indicators . . . . . . . . . . . . . . . . . . . . .2-12, 6-15four slot Ethernet cradle . . . . . . . . . . . . . . . .6-4, 6-5four slot spare battery charger . . . . . . . . . . . . . 6-10single slot USB serial cradle . . . . . . . . . . . . . . . . 6-3vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8charging temperature . . . . . . . . . . . . . . . . . . . . .1-8, 6-3cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14communication/charge cables . . . . . . . . . . . . . . . . . 6-14battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 6-14LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 1-5connectivity icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2contacts application . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5conventionsnotational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11cradlesfour slot charge only cradle . . . . . . . . . . . . . . . . . 6-5four slot Ethernet . . . . . . . . . . . . . . 1-4, 6-1, 6-4, 6-5four slot spare battery charger . . . . . . . . . . 6-1, 6-9single slot USB serial . . . . . . . . . . . . . . . . . 6-1, 6-2vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-1, 6-6Ddata capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8imager operational modesdecode mode 2-32image capture mode 2-32pick list mode 2-32imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32linear scanning . . . . . . . . . . . . . . . . . . . . . . . . . 2-32one dimensional bar codes . . . . . . . . . . . . . . . . 2-32scan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30scan range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33scanning . . . . . . . . . . . . . . . . . . . . . 2-33, 2-34, 2-35two dimensional bar codes . . . . . . . . . . . . . . . . 2-32deleting bluetooth bond . . . . . . . . . . . . . . . . . . . . . . 4-19DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-14display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Eenterprise mobility developer kit . . . . . . . . . . . . . . . . 1-5ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-1, 6-4Fflash card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13four slot charge only cradle . . . . . . . . . . . . . . . . . . . . 6-5four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . 6-4charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4, 6-5charging indicators . . . . . . . . . . . . . . . . . . . 6-4, 6-5four slot spare battery charger . . . . . . . . . . . 1-4, 6-1, 6-9charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9charging indicators . . . . . . . . . . . . . . . . . . . . . . 6-10setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9shim installation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30DRAFT
Index - 3Hhandset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2handstrapadjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4headset . . . . . . . . . . . . . . . . . . . . 1-4, 5-3, 5-4, 6-1, 6-13holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4IiconsActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3, 2-9bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3, 2-9status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2task tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3time and appointment . . . . . . . . . . . . . . . . . . . . . 2-3voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3imager. See data capture, imaging, imagersampleimaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-32, 2-33information, service . . . . . . . . . . . . . . . . . . . . . . . . . . . 12installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Kkey descriptionsalpha-numeric keypad . . . . . . . . . . . . . . . . . . . . 2-20numeric keypad . . . . . . . . . . . . . . . . . . . . .2-16, 2-26keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8input modes . . . . . . . . . 2-18, 2-21, 2-23, 2-24, 2-28key descriptions . . . . . . . . . . . . . . . 2-16, 2-20, 2-26numeric . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15, 2-25phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1QWERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18special character key . . . . . . . . . . . . . . . . . . . . 2-28types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Llaser scanningSee data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-32LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12battery status . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12charging . . . . . . .2-12, 6-3, 6-4, 6-5, 6-8, 6-10, 6-15radio status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12scan and decode . . . . . . . . . . 2-12, 2-34, 2-35, 2-36lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2locking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14Mmagnetic stripe reader . . . . . . . . . . . . . . . 1-4, 6-12, 6-13installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12magnetic stripe reading . . . . . . . . . . . . . . . . . . . 6-12main batterycharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5, 1-7installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 6-2, 6-13modem cable . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-14MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-12, 6-13installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12magnetic stripe reading . . . . . . . . . . . . . . . . . . . 6-12multi media card . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 6-2muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8Nnavigation baricons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2notational conventions . . . . . . . . . . . . . . . . . . . . . . . . .11notes application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9numeric keypad . . . . . . . . . . . . . . . . . . . . . . . 2-15, 2-25input modes . . . . . . . . . . . . . . . . . . . . . . . 2-18, 2-28key descriptions . . . . . . . . . . . . . . . . . . . . 2-16, 2-26OO’Neil printer cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-14operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Pphoneanswering a call . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14call swapping . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18conference call . . . . . . . . . . . . . . . . . . . . . . . . . 5-19contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8speed dialadding entry 5-10calling 5-6deleting entry 5-13editing entry 5-12taking notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9text messaging . . . . . . . . . . . . . . . . . . . . . . . . . 5-20three-way call . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19using keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5DRAFT
Index - 4 MC55 User Guidephone icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2power button . . . . . . . . . . . . . . . . . . . . . . 1-9, 2-13, 2-30QQWERTY keypadinput modes . . . . . . . . . . . . . . . . . . 2-21, 2-23, 2-24QWERTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18Rradios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8removing main battery . . . . . . . . . . . . . . . . . . . . . . . 1-12reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-1RS232 charge cable . . . . . . . . . . . . . . . . . . . . . . . . 6-14Sscan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30scanningbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32See data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-32screencalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2SDKSee EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5secure digital card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2securitybluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2serial charge cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-14service information . . . . . . . . . . . . . . . . . . . . . . . . . . . 12shim installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9SIM cardaccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5single slot USB serial cradle . . . . . . . . . . . . . . . . . . . 6-2charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-3soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13, 4-4spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4charging . . . . . . . . . . . . . . . . . . . . 1-8, 6-3, 6-7, 6-9spare battery charger . . . . . . . . . . . . . . . . . . . . . . . . 6-1charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9charging indicators . . . . . . . . . . . . . . . . . . . . . . 6-10setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9speaker icon . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3, 2-9special character key . . . . . . . . . . . . . . . . . . . . . . . . 2-28speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6, 5-10starting the EDA . . . . . . . . . . . . . . . . . . . . . . . . . 1-5, 1-9status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3, 2-9connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3, 2-9time and appointment . . . . . . . . . . . . . . . . . . . . . 2-3voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 1-5, 2-30subscriber identification module . . . . . . . . . . . . . . . . . 1-5suspend . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 2-30, 4-4Ttask tray icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8, 6-3three-way call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19time and appointment icon . . . . . . . . . . . . . . . . . . . . . 2-3Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4Uunpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2up and down button . . . . . . . . . . . . . . . . . . . . . . . . . 2-30USB charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4USB client charge cable . . . . . . . . . . . . . . . . . . . . . . 6-14USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4using stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30using wired headset . . . . . . . . . . . . . . . . . . . . . . 5-3, 5-4Vvehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-1, 6-6charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-8voice mail icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Voice Quality Manager . . . . . . . . . . . . . . . . . . . . . . . . A-1VQM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1disabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4enabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1Wwakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13waking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . . . . . 1-5warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13, 4-4wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3, 5-4Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14, 5-2Wireless Manager . . . . . . . . . . . . . . . . . . . . . . 1-14, 5-2DRAFT
Index - 5wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8ZZebra printer cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-14DRAFT
Index - 6 MC55 User GuideDRAFT
DRAFT
72E-108859-01 Revision 061008 - June 2008Motorola, Inc.One Motorola PlazaHoltsville, New York 11742, USA1-800-927-9626http://www.motorola.comMOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2008DRAFT

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