Symbol Technologies P470 P 370 / 470 Scanner User Manual manual ID label location on page 28
Symbol Technologies Inc P 370 / 470 Scanner manual ID label location on page 28
manual & ID label/location on page 28
Preliminary P 3 7 0 / 4 7 0 S c a n n e r 1997-1999 SYMBOL TECHNOLOGIES, INC. All rights reserved. Symbol reserves the right to make changes to any product to improve reliability, function, or design. Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein. No license is granted, either expressly or by implication, estoppel, or otherwise under any patent right or patent, covering or relating to any combination, system, apparatus, machine, material, method, or process in which Symbol products might be used. An implied license only exists for equipment, circuits, and subsystems contained in Symbol products. Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Symbol Technologies, Inc. One Symbol Plaza Holtsville, N.Y. 11742-1300 http://www.symbol.com Patents This product is covered by one or more of the following U.S. and foreign Patents: U.S. Patent No.4,360,798; 4,369,361; 4,387,297; 4,460,120; 4,496,831; 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095; 4,758,717; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281; 4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461; 5,113,445; 5,130,520 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149; 5,180,904; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791; 5,250,792; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163; 5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,321,246; 5,324,924; 5,337,361; 5,367,151; 5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949; 5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621; 5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,578,810; 5,581,070; 5,589,679; 5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,664,229; 5,668,803; 5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050; 5,850,078; 5,861,615; 5,874,720; 5,875,415; D305,885; D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250; D405,077; D406,581. Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,955,269 (Japan). European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832; France 81/ 03938; Italy 1,138,713. rev. 4/99 Preliminary Q u i c k R e f e r e n c e Introduction The Phaser P 370/470 Radio Frequency (RF) scanner brings new flexibility and economy to data capture and data management in retail operations. The RF scanner has an integrated keypad and display, communicates with a base station and is battery-powered. This provides advanced point-of-sale scanning and also allows the scanner to be used for other in-store tasks such as delivery, inventory, pricing, and even gift registry. There are two versions available: • • P 470: the RF retail version P 370: the RF industrial version This Quick Reference Guide provides basic instruction on the set up and use of the scanner. Unless otherwise noted, the term Phaser refers to both versions of the scanner. Charge the Battery Before its first use, the battery must be charged. After the base/ charger has been connected, insert the scanner into the base/charger. To charge the scanner, place it front-side down into the base/charger. Make sure that the contacts in the bottom of the scanner match up with the metal contacts. Preliminary P 3 7 0 / 4 7 0 S c a n n e r A full charge takes up to 4 hours, you may need less time depending upon the remaining charge in the battery. The LED light on the bottom of the cradle becomes solid to alert you when the battery has been recharged. Scanning with the Phaser For POS operation, the scanner ships with a default application that is ready-to-use right out of the box. Otherwise, consult the Phaser Series Scanner Product Reference Guide (p/n 72-33495-xx) for programming instructions. If you need assistance, contact your local supplier or Symbol Support Center. 1. Ensure the battery is charged. 2. Make sure the bar code is in the correct scanning range. Aim and press the trigger. When the scanner has read the symbol: You hear a beep. The LED above the screen turns green. The red laser turns off. Preliminary Q u i c k R e f e r e n c e Keyboard Entry Instead of scanning a bar code, you can enter the bar code’s data using the keypad on the top of the scanner. To enter numeric characters, press the number key on the keypad. To enter alpha characters, press the Mode key once to put the scanner in Alpha Mode. Press the numeric key with the letter you want above it - once for the first letter, quickly twice for the second letter, or quickly three times for the third letter. To return to numeric mode, press the Mode key again. The * key is a special key that can be programmed for custom specific operations. Ask your system administrator for more information. Host Communications With some terminal types, the Phaser is unable to answer host terminal polls until the appropriate host type is selected. This may result in an error message generated by the host computer. Contact your System Administrator for assistance. Preliminary P 3 7 0 / 4 7 0 S c a n n e r Aiming Hold at an angle Do not hold the scanner directly over the bar code. Laser light reflecting directly back into the scanner from the bar code is known as specular reflection. This strong light can “blind” the scanner and make decoding difficult. The area where specular reflection occurs is known as a “dead zone”. You can tilt the scanner up to 65° forward or back and achieve a successful decode. Simple practice quickly shows what tolerances to work within. 41#6XFFHVVIXO 6FDQQLQJ 51#3RVVLEOH#6SHFXODU 5HIOHFWLRQ 61#6XFFHVVIXO 6FDQQLQJ 65° 65° Shaded area represents dead zone (±2°) Scan Beam Scan Beam Bar Code Bar Code Bar Code Preliminary Q u i c k R e f e r e n c e Scan the entire symbol • • • The scan beam must cross every bar and space on the symbol (as in the left bar code below). The larger the symbol, the farther away you should hold the scanner. Hold the scanner closer for symbols with bars that are close together. Right Wrong Pair Scanner with Base/Charger The wireless “connection” between the scanner and base/charger is the low power radio transmission through RF transceivers in the both the scanner and base/charger. The actual communication consists of bidirectional message packets. However, the scanner and base/charger must be paired for this communication to work between the two devices. To pair the scanner with the base/charger: • Scan the PAIRING bar code below or the one on the base/ charger. PAIRING Preliminary • Insert the scanner into the base/charger’s cradle. You have 15 seconds to do this, or there will be error beeps (4 beeps = unsuccessful pairing or base not powered). Note that you cannot P • • 3 7 0 / 4 7 0 S c a n n e r scan data until this linking is complete. At that time, through the scanner’s contact shoe, there is an exchange of information (addressing, RF channels, etc.) between the scanner and the base/charger’s cradle. This occurs in less than a second. After the exchange is complete, the scanner and base/charger are paired. Successful pairing is indicated by as warble beep; failure, or unsuccessful link, is indicated by a Lo Lo Lo Lo beep. Set Host Type Each Interface Cable Assembly defaults to a given host. Below is a list of the assemblies and their corresponding default hosts. If you wish to change the type of host, find and scan the proper bar code on the following pages. Cable Assy. Default IK-0100, -0101 IK-1005, -1006 IK-0200 IK-0300 IK-0400 IK-0401 IK-0402, -0403 IK-0406, -0409 IK-0413 IK-0500 IK-0600 IK-0700 IK-0800 — 0803 IK-0900 IK-0901 IK-0902 IK-1001, -1002 IK-1003, -1004 IBM 4683/93 Port 5B; 4683/84 Port 17 ICL 9505, 9507, 9518; 9520 OCIA IBM 3683, 3684 Keybd Wedge IBM 3653 Kybd Wedge IBM PC/AT, Telex Memorex Kybd Wedges IBM PS/2 - 30, 50, 55SX, 60, 70, 80 NCR 7052 Wedge; Fujitsu 9000 Wedge IBM 3161/319X; IBM 3151, 347X Wedges Wyse 50 Wedge NCR 2152 Tel Kybd Wedge NCR 2151 Tel Kybd Wedge NCR 280 Kybd Wedge Standard RS-232C Fujitsu 9000 OCR Fujitsu 7770, 7880, 7990, 8770 OCR IBM 3653, 3683/3684 OCR NCR 2152, 2257, 2950; 215X, 7050 OCIA Nixdorf 8812 OCIA; NCR 2126-1120 OCIA Preliminary Q u i c k IK-1100 IK-1200, -1201 IK-1300 IK-1301 IK-1400 IK-1500, -1501 R e f e r e n c e IBM 4683/93 Port 9B IBM 3178; IBM 3278 Wedges Wyse 60, 85, 150, 160, 185 Wedges HP 7000/XX, 239X Wedges DEC VT 2XX/3XX/4XX Wedges Dual RS-232C Preliminary P 3 7 0 / 4 7 0 S c a n n e r In some cases, two bar codes may correspond to one interface type; this happens when different software revisions exist for the same host type. If there are two bar codes for your host type, try the first bar code; if that does not work, then try the second one. Single Port RS-232 Dual Port RS-232 Four Options for Dual Port RS-232 Follow For IK-1500, Port 1 = Male, TxD on Pin 2; Port 2 = Female, TxD on Pin 3. For IK-1501, Port 1 = Male, TxD on Pin 3; Port 2 = Female, TxD on Pin 2. Dual Port RS-232: Transmit and Receive from Port 1 Preliminary Dual Port RS-232: Transmit to Ports 1 and 2 — Receive from Port 1 Q u i c k R e f e r e n c e Dual Port RS-232: Transmit and Receive from Port 2 Dual Port RS-232: Transmit to Ports 1 and 2 — Receive from Port 2 IBM PC/AT, IBM PS2-50/55SX/60/70/80 and Clones IBM PC/XT And Clones IBM PS2-30 and Clones Preliminary IBM 3653 Keyboard Wedge P 3 7 0 / 4 7 0 S c a n n e r IBM 3683/3684 Calc 35 Keyboard Wedge IBM 3683/3684 Calc 48 Keyboard Wedge IBM 3683/3684 Calc 116 Keyboard Wedge IBM 3683/3684 Tel 35 Keyboard Wedge IBM 3683/3684 Tel 48 Keyboard Wedge Preliminary IBM 3683/3684 Tel 116 Keyboard Wedge 10 Q u i c k R e f e r e n c e NCR 2151 (Tel) Keyboard Wedge NCR 2151 (Calc) Keyboard Wedge NCR 2152 (Tel) Keyboard Wedge NCR 2152 (Calc) Keyboard Wedge NCR 280 Keyboard Wedge Preliminary NCR 255/2152/2154/2155, NCR 2126-1120 NCR 2157/2257/7050, NCR “S” 7052 OCIA 11 P 3 7 0 / 4 7 0 S c a n n e r NCR 7052 Keyboard Wedge NCR “F” 7052 OCIA NCR “S” 2950 OCIA Nixdorf 8812 OCIA ICL 9505/9507/9518/9520 OCIA Preliminary Spectra Physics OCIA 12 Q u i c k R e f e r e n c e IBM 4683/4684 Port 5B 4693 IBM 4683/4684 Port 9B 4693 IBM 4683/4684 Port 17 IBM 3653/3683/3684 OCR Fujitsu 7770/7880/7990/ 8770/9000 OCR Preliminary HP 239X 13 P 3 7 0 / 4 7 0 S c a n n e r HP 700-9X DEC VT 2XX/3XX/4XX DEC 420 (Later Software Revision) IBM 3178 IBM 3278 Preliminary IBM 319X/347X/348X Telex Memorex 122 14 Q u i c k R e f e r e n c e IBM 3151/316X IBM 3179/3180 IBM 3180 (Later Software Revision) Telex Memorex 88 Wyse 50 (ASCII Keybd) Preliminary Wyse 60/30/160 (ASCII Keybd) 15 P 3 7 0 / 4 7 0 S c a n n e r Wyse 60/160 (PC Keybd) Wyse 60/150 (ANSI 101 Keybd) Wyse 85/150+/185/160 (ANSI 105 Keybd) Preliminary HP 2392 (Later Software Revision) 16 Q u i c k R e f e r e n c e Program Default Parameters Scanning the SET DEFAULTS bar code returns all parameters to the values listed in the Default Table, which appears at the end of this guide. SET DEFAULTS Other customized programming must be performed through bar codes available in the P 370/470 Product Reference Guide or Advanced Programmer’s Guide. With this set, you are ready to scan bar codes. Set Transmission Frequency (Optional) The scanner and base can communicate on a number of different channel frequencies, which varies by country. In most countries, there are 80 available channels (numbered 2 through 81); in France, there are only 9 channels (numbered 46 through 54). The initial transmission frequency is determined by the base’s unique address, so neighboring systems operate on different channels without interfering with each other. Occassionally, there may be noticeable interference on a channel from some other source of radio transmissions. The system has been programmed to change the channel automatically if it detects excessive interference, but the channel may also be changed manually if there are communications problems. To set the transmission frequency, scan the SELECT CHANNEL NUMBER bar code appropriate for your country. Then scan two numeric bar codes to set the two-digit channel number within the allowable range (46 through 54 in France, 02 through 81 elsewhere). Preliminary 17 P 3 7 0 / 4 7 0 S c a n n e r Set Transmission Frequency Scan this bar code for all countries except France. SELECT CHANNEL NUMBER (02-81) Scan this bar code for France only. SELECT CHANNEL NUMBER (46-54) Preliminary 18 Q u i c k R e f e r e n c e Preliminary 19 P 3 7 0 / 4 7 0 S c a n n e r Preliminary CANCEL 20 Q u i c k R e f e r e n c e Recharging the Battery When necessary, recharge the batteries. To do so with the base/ charger: • • • Connect the power supply to the power input port on the front panel of the base/charger, as illustrated below. Connect the power supply to a receptacle supplying AC power of the proper voltage level. Then place the scanner into the base/charger cradle, so that the nose of the scanner and tip of the handle fit snugly into the receptacles. Check the charge status indicator (blinking rapidly = fully charged) for full charge, which occurs in less than two hours. However, the scanner can be used on less than full charge. Charge Status LED Indications On the base/charger, there is a red LED indicator which uses flashing patterns to indicate the current charger status. The red Charge Status LED indicates the following conditions: • • • • RED LED OFF — The scanner is not properly inserted or the battery is not functioning properly. RED LED blinking slowly (1/8 sec. ON, 3/8 sec. OFF) — Battery charge is pending. This can occur if the batttery temperature is too high or low or if the battery is deeply discharged. After several minutes, normal charging should begin. RED LED ON — The battery is actively charging. Charging will complete in less than 2 hours. RED LED blinking rapidly (1/8 sec. ON, 1/8 sec. OFF) — Battery charging is complete. Preliminary 21 P 3 7 0 / 4 7 0 S c a n n e r Installing or Changing the Battery 1. Slide the battery compartment release latch down and remove the battery compartment cover. Battery Compartment Cover Battery Release Latch 2. Slide the battery towards the bottom of the scanner and then pull the bottom of the battery up and out of the scanner. Replacing the Battery 1. Seat the battery fully in the scanner and then slide it up the handle. Preliminary 2. Replace the battery compartment cover and slide the release latch up to secure the cover in place. 22 Q u i c k R e f e r e n c e Troubleshooting If the scanner does not work after you’ve followed these operating instructions: • • • • • • • • • • • • Check the system power. Check that scanning is enabled. Check that the battery is installed correctly. Check for loose cable connections. Be sure the Phaser is programmed to read the type of bar code you are trying to scan. Check to be sure the symbol is not defaced. Check that the correct power supply is attached to the base/ charger. Check for correct host interface cable or loose cable connections at the base/charger and host device. Make sure the device is programmed to read the type of bar code you want to scan. Try scanning similar symbols of the same code type. Make sure the scanner and base/charger have been successfully paired. Be sure you’re within the proper scanning and transmission range (30 to 50 ft., or 9 - 15 meters). You get frequent communication errors (6 beeps after decode) • • Check that you are within transmit range. Check that the scanner is successfully paired with the base/ charger. You get frequent communication errors (6 beeps after decode): Preliminary • Check that the base/charger is powered up and that its cable connections are secure. 23 P Note: 3 7 0 / 4 7 0 S c a n n e r If after performing these checks the symbol still does not scan, contact your distributor or call the Symbol Support Center. Cleaning Wipe the scanner window periodically with a lens tissue or other material suitable for cleaning optical material, such as eyeglasses. Caution: Do not pour, spray or spill any liquid on the scanner. Preliminary 24 Q u i c k R e f e r e n c e Test Symbols Code 128 EAN-8 13 Mil UPC Code 39 Preliminary 25 P 3 7 0 / 4 7 0 S c a n n e r Regulatory Information Scanner Labeling Preliminary 26 Q u i c k R e f e r e n c e In accordance with Clause 5, IEC 0825 and EN60825, the following information is provided to the user: ENGLISH CLASS 1 CLASS 2 DANISH KLASSE 1 KLASSE 2 DUTCH KLASSE 1 KLASSE 2 FINNISH LUOKKA 1 LUOKKA 2 FRENCH CLASSE 1 CLASSE 2 GERMAN KLASSE 1 KLASSE 2 HEBREW CLASS 1 LASER PRODUCT LASER LIGHT DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT KLASSE 1 LASERPRODUKT LASERLYF SE IKKE IND I STRÅLEN KLASSE 2 LASERPRODUKT AL LASER DI CLASSE 2 ITALIAN CLASSE 1PRODOTTO AL LASER DI CLASSE 1 CLASSE 2LUCE LASER NON FISSARE IL RAGGIOPRODOTTO KLASSE-1 LASERPRODUKT LASERLICHT NIET IN STRAAL STAREN KLASSE-2 LASERPRODUKT NORWEGIAN KLASSE 1LASERPRODUKT, KLASSE 1 KLASSE 2LASERLYS IKKE STIRR INN I LYSSTRÅLEN LASERPRODUKT, KLASSE 2 PORTUGUESE CLASSE 1PRODUTO LASER DA CLASSE 1 LUOKKA 1 LASERTUOTE LASERVALO ÄLÄ TUIJOTA SÄDETTÄ LUOKKA 2 LASERTUOTE CLASSE 2LUZ DE LASER NÃO FIXAR O RAIO LUMINOSO PRODUTO LASER DA CLASSE 2 SPANISH CLASE 1 PRODUCTO LASER DE LA CLASE 1 CLASE 2 LUZ LASER NO MIRE FIJAMENTE EL HAZ PRODUCTO LASER DE LA CLASE 2 PRODUIT LASER DE CLASSE 1 LUMIERE LASER NE PAS REGARDER LE RAYON FIXEMENT PRODUIT LASER DE CLASSE 2 LASERPRODUKT DER KLASSE 1 LASERSTRAHLEN NICHT DIREKT IN DEN LASERSTRAHL SCHAUEN LASERPRODUKT DER KLASSE 2 SWEDISH KLASS 1 LASERPRODUKT KLASS 1 KLASS 2 LASERLJUS STIRRA INTE MOT STRÅLEN LASERPRODUKT KLASS 2 Radio Frequency Interference Requirements This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the Federal Communications Commissions Rules and Regulation. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Preliminary 27 P 3 7 0 / 4 7 0 S c a n n e r However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Re-orient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with FCC Part 15. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Radio Frequency Interference Requirements - Canada This device complies with RSS 210 of Industry & Science Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Industry Canada Standard ICES-003. Cet appareil numérique de la classe B est conform à la norme NMB-003 d’Industrie Canada. CE Marking and European Union Compliance Products intended for sale within the European Union are marked with the CE Mark which indicates compliance to applicable Directives and European Normes (EN), as follows. Amendments to these Directives or ENs are included: Applicable Directives • Electromagnetic Compatibility Directive 89/336/EEC • Low Voltage Directive 73/23/EEC Applicable Standards • EN 55 022 - Limits and Methods of Measurement of Radio Interference Characteristics of Information technology Equipment • EN 50 082-1:1997 - Electromagnetic Compatibility - Generic Immunity Standard, Part 1: Residential, commercial, Light Industry • IEC 1000-4-2(1995-01) - Electromagnetic compatibility (EMC) - Part 4:Testing and measurement techniques - Section 2: Electrostatic discharge immunity test. • IEC 1000-4-3(1995-03) - Electromagnetic compatibility (EMC) - Part 4:Testing and measurement techniques - Section 3: Radiated, radio-frequency, electromagnetic field immunity test. Preliminary 28 Q u i c k R e f e r e n c e • IEC 1000-4-4(1995-01) - Electromagnetic compatibility (EMC) - Part 4:Testing and measurement techniques - Section 4: Electrical Fast transient/burst immunity test. • EN 60 950 + Amd 1 + Amd 2 - Safety of Information Technology Equipment Including Electrical Business Equipment • EN 60 825-1 (EN 60 825) - Safety of Devices Containing Lasers RF Devices Symbol’s RF products are designed to be compliant with the rules and regulations in the locations into which they are sold and will be labeled as required. The majority of Symbol’s RF devices are type approved and do not require the user to obtain license or authorization before using the equipment. Any changes or modifications to Symbol Technologies equipment not expressly approved by Symbol Technologies could void the user’s authority to operate the equipment. Laser Devices Symbol products using lasers comply with US 21CFR1040.10, Subchapter J and IEC825/EN 60 825 (or IEC825-1/EN 60 825-1, depending on the date of manufacture). The laser classification is marked on one of the labels on the product. Class 1 Laser devices are not considered to be hazardous when used for their intended purpose. The following statement is required to comply with US and international regulations: Caution: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Class 2 laser scanners use a low power, visible light diode. As with any very bright light source, such as the sun, the user should avoid staring directly into the light beam. Momentary exposure to a Class 2 laser is not known to be harmful. Service Information Before you use the unit, it must be configured to operate in your facility’s network and run your applications. If you have a problem running your unit or using your equipment, contact your facility’s Technical or Systems Support. If there is a problem with the equipment, they will contact the Symbol Support Center: United States 1-800-653-5350 Canada United Kingdom 0800 328 2424 Asia/Pacific 905-629-7226 337-6588 Australia 1-800-672-906 Austria 1-505-5794 Denmark 7020-1718 Finland 9 5407 580 France 01-40-96-52-21 Germany 6074-49020 Preliminary Italy 2-484441 Mexico 5-520-1835 Netherlands 315-271700 Norway 66810600 South Africa 11-4405668 Spain 9-1-320-39-09 29 P Sweden 3 7 0 / 4 7 0 S c a n n e r 84452900 Latin America Sales Support 1-800-347-0178 Inside US +1-561-483-1275 Outside US Europe/Mid-East Distributor Operations Contact local distributor or call +44 118 945 7360 Warranty Symbol Technologies, Inc. (“Symbol”) manufactures its hardware products in accordance with industry-standard practices. Symbol warrants that for a period of twelve (12) months from date of shipment, products will be free from defects in materials and workmanship. This warranty is provided to the original owner only and is not transferable to any third party. It shall not apply to any product (i) which has been repaired or altered unless done or approved by Symbol, (ii) which has not been maintained in accordance with any operating or handling instructions supplied by Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, negligence or accident or (iv) which has been used other than in accordance with the product operating and handling instructions. Preventive maintenance is the responsibility of customer and is not covered under this warranty. Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty. Non-serialized items will carry a 30-day limited warranty. Warranty Coverage and Procedure During the warranty period, Symbol will repair or replace defective products returned to Symbol’s manufacturing plant in the US. For warranty service in North America, call the Symbol Support Center at 1-800-653-5350. International customers should contact the local Symbol office or support center. If warranty service is required, Symbol will issue a Return Material Authorization Number. Products must be shipped in the original or comparable packaging, shipping and insurance charges prepaid. Symbol will ship the repaired or replacement product freight and insurance prepaid in North America. Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant. Symbol will use new or refurbished parts at its discretion and will own all parts removed from repaired products. Customer will pay for the replacement product in case it does not return the replaced product to Symbol within 3 days of receipt of the replacement product. The process for return and customer’s charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the exchange. Customer accepts full responsibility for its software and data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original warranty term. Preliminary 30 Q u i c k R e f e r e n c e Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or phone support, that can be implemented to meet customer’s special operational requirements and are available at a substantial discount during warranty period. General Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on products furnished hereunder, including without limitation implied warranties of merchantability and fitness for a particular purpose. The stated express warranties are in lieu of all obligations or liabilities on part of Symbol for damages, including without limitation, special, indirect, or consequential damages arising out of or in connection with the use or performance of the product. Seller’s liability for damages to buyer or others resulting from the use of any product, shall in no way exceed the purchase price of said product, except in instances of injury to persons or property. Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential damages, so the proceeding exclusion or limitation may not apply to you. Ergonomic Recommendations Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the recommendations below. Consult with your local Health & Safety Manager to ensure that you are meeting with your company’s safety programs to prevent employee injury. • Reduce or eliminate repetitive motion • Maintain a natural position • Reduce or eliminate excessive force • Keep objects that are used frequently within easy reach • Perform tasks at correct heights • Reduce or eliminate vibration • Reduce or eliminate direct pressure • Provide adjustable workstations • Provide adequate clearance • Provide a suitable working environment • Improve work procedures. Preliminary 31 Preliminary 72-38493-01 Revision .1 — June 1999 Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300
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