TCL Communication B039 GSM/WCDMA/LTE mobile phone User Manual TempConfidential 4060W US English QG 20160712

TCL Communication Ltd. GSM/WCDMA/LTE mobile phone TempConfidential 4060W US English QG 20160712

TempConfidential_4060W US English QG_20160712

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English-CJB1HA0WFAAA
Quick Start Guide
Alcatel would like to thank you for your purchase. Our goal is to
provide you with a high-quality mobile communication experience.
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For more information about how to use your device, including the
complete user manual and FAQs, please visit www.alcatelonetouch.
com.
4060W
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Table of contents
1 Your mobile ��������������������������������������������������������������������� 3
2 Text input ���������������������������������������������������������������������� 14
3 Phone call ���������������������������������������������������������������������� 15
4 People ���������������������������������������������������������������������������� 17
5 Messaging����������������������������������������������������������������������� 18
6 Email ������������������������������������������������������������������������������ 19
7 Getting connected �������������������������������������������������������� 20
8 Find my location using GPS satellites ���������������������������22
9 Data backup ������������������������������������������������������������������ 23
10 Factory data reset �������������������������������������������������������� 23
11 Applications & Internal storage ���������������������������������� 24
12 Making the most of your phone ���������������������������������� 25
Safety and use ������������������������������������������������������������������������� 26
TCT Mobile Inc� Warranty ���������������������������������������������������� 34
Troubleshooting���������������������������������������������������������������������� 35
1 Your mobile ������������������
1�1 Keys and connectors
Headset connector
Back key
Front camera
Home key
Menu key
Micro-USB connector
Touch screen
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
www.sar-tick.com
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found on
RADIO WAVES of this user guide.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance with
RF exposure requirements. Note that the
product may be transmitting even if you
are not making a phone call.
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Camera
Power key
Volume up
Volume down
Menu key
• Touch to access Settings options.
• Touch and hold: Touch and hold to open a list of
thumbnail images of applications you've worked with
recently.
Home key
• While on any application or screen, touch to return to
the Home screen.
Back key
• Touch to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, etc.
Power key
• Press: Lock the screen/Light up the screen
• Press and hold: Power on or generate a pop up menu
providing more options, such as Restart, Airplane
mode, etc.
• Press and hold Power key and Volume down key to
capture a screenshot.
• Press to mute the ringtone when there’s an incoming
call.
Volume keys
• Under call mode, adjust the earpiece or headset volume.
• In Music/Video/Streaming mode, adjust the media volume.
• Mute the ringtone of an incoming call.
• Press to light up the screen when it dims during a call.
1�2 Getting started
1�2�1 Set-up
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Before inserting/
removing the SIM card, you should ensure the phone is off, to protect
it from corruption or damage.
Insert SIM card into SIM compartment shown above with gold
contacts facing down. Ensure SIM is correctly inserted. To remove
SIM card, push the top of SIM card from opening and pull out card.
Your phone only supports Micro-SIM card. Do not attempt
to insert other SIM types like mini and nano cards,
otherwise you may damage your phone.
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Installing or removing the MicroSD card
Insert microSD card into microSD compartment shown above with
gold contacts facing down. Ensure microSD card is correctly inserted.
To remove microSD card, pull bottom of card out of compartment.
Before inserting/removing the MicroSD card, you should
ensure the phone is off, to protect it from corruption or
damage. In addition, regularly removing or inserting the
MicroSD card may cause the phone to restart.
Charging the battery
Connect the battery charger to your phone and mains socket
respectively.
If the battery is very low, there will be no indication that
power is being received until the charge is sufficient to show
the charging status bar. To reduce power consumption and
energy waste, once the battery is fully charged, disconnect
your charger from the plug; switch off Wi-Fi, GPS, Bluetooth
or background-running applications when not in use; reduce
the backlight time, etc.
1�2�2 Power on your phone
Hold down the Power key until the phone powers on. It will take a
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options: language, date & time, Google account, etc.
1�2�3 Power off your phone
Hold down the Power key from the Home screen until the Phone
options appear, select Power off.
1�3 Home screen
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your Home screen for
quick access. Slide the Home screen horizontally left and right to
get a complete view of the home screen. Touch the Home key to
switch to Home screen.
Applications tab
Touch to enter applications menu.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notification panel.
Touch an icon to open an application,
folder, etc.
Favorite applications tray
• Touch to enter the application.
• Touch and hold to move or
change applications.
Search bar
• Touch to enter text search screen.
• Touch to enter voice search screen.
The Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view.
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1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the home screen to access Select wallpaper from.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the web pages; slide left and
right to view applications, images… at your convenience.
Flick
Similar to swiping, but flicking makes it moves quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1�3�2 Status bar
From status bar, you can view both phone status (to the right side)
and notification information (to the left side).
Status icons
2G connected Alarm is set
2G in use Bluetooth is on
3G connected Connected to a
Bluetooth device
3G in use Speakerphone is on
4G connected Roaming
4G in use Headset connected
4G LTE connected No SIM card installed
4G LTE in use Vibrate mode
Signal strength Battery is very low
Wi-Fi is on Battery is low
Connected to a Wi-Fi
network
Battery is partially
drained
Airplane mode Battery is full
No signal Battery is charging
GPS is on
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Notification icons
New Gmail message Missed call
New Email message Call forwarding is on
New text or multimedia
message Connected to VPN
Problem with SMS or
MMS delivery Radio is on
New Google Hangouts
message Uploading data
New voicemail Download finished
Upcoming event Select input method
Screenshot captured An open Wi-Fi network
is available
Both USB tethering and
portable hotspot are on
Phone is connected via
USB cable
USB tethering is on System update available
Portable Wi-Fi hotspot
is on
Carrier data use
threshold approaching
or exceeded
More notifications are
hidden Wi-Fi Calling
Touch and drag down the Status bar to open the Quick setting panel
or Notification panel. Touch and drag up to close it. When there are
notifications, you may touch and drag the Status bar with two fingers
to access Quick setting panel directly.
Notifications panel
Touch and drag down the Status bar to open the Notifications panel.
Touch and drag up to close it. From the Notifications panel, you
can open items and other reminders indicated by notification icons.
Touch to clear all event–based
notifications (other ongoing
notifications will remain).
Touch to get instant access
to quick settings panel.
Quick Settings panel
Drag down and touch the Notifications panel to open the Quick
Settings panel. Enable or disable settings or change modes by
touching the icons.
Touch to enter profile screen.
Touch to access all Settings.
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1�3�3 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN, password, etc.
1�3�4 Personalize your Home screen
Add
You can touch and hold a folder, an application or a widget to activate
the Move mode, and drag the item to any Home screen as you prefer.
Reposition
Touch and hold item to be repositioned to activate the Move mode,
drag the item to the desired position and then release. You can move
items both on the Home screen and the Favorite tray. Hold the icon
on the left or right edge of the screen to drag the item to another
Home screen.
Remove
Touch and hold item to be removed to activate the Move mode,
drag the item up to the top of Remove, and release after the item
turns red.
Create folders
To improve the organization of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another.
Wallpaper customization
Touch Menu key then touch Wallpaper to customize wallpaper.
1�3�5 Volume adjustment
You can set ringer, media and phone ringtone volume to your
preference by pressing Volume up/down key or touching Settings\
Sound.
2 Text input ���������������������
2�1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings/Language & input, touch Current Keyboard to
view available keyboards and change default keyboard.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. To disable this function touch Settings/Display/Auto-
rotate screen and select Stay in portrait view.
2�1�1 Android keyboard
Touch to add contact
from saved contacts.
Touch to select
symbols, press and hold
to go to next line.
Touch to enter text.
Touch to enter
contact number.
Touch to switch
"abc/Abc" mode,
touch twice for
"ABC" mode.
Touch to switch
between symbol
and numeric
keyboard. Press and hold to open settings.
2�1�2 Text editing
You can edit the text you have inputted.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tap to change the highlighted selection.
• The following options will appear: Select all , Cut , Copy
and Paste .
• Touch the icon to confirm.
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3 Phone call ���������������
3�1 Placing a call
Touch on the home screen to access Phone application.
Dial screen
Slide to access
the RECENTS and
CONTACTS.
Touch to hide/
display dial pad.
Suggested
contacts/phone
number(s) will be
displayed.
Touch and hold
to access
voicemails.
Enter the desired number from the keyboard directly or select a
contact from Contacts or Call log by sliding or touching tabs, then
touch to place the call.
The number you entered can be saved to Contacts by touching  
and touching Add to Contacts.
To hang up a call, touch .
3�2 Answering or rejecting a call
When you receive a call, drag the icon rightward to answer the
call, leftward to reject the call, upward to reject the call by sending
a preset message.
To mute incoming calls, press the Volume up/down key or turn
the phone face down if Turn over to mute is activated. To activate,
touch Settings\Gestures\Turn over to mute.
3�3 Consulting your call memory
You can access your call memory by touching from the Dial
screen to view call history in categories of Incoming calls, Outgoing
calls, and Missed calls.
3�4 Speed dial settings
You can access this setting screen by touching     and Speed Dial
on Dial screen, then select contacts to define 2-9 screen keys as
a speed dialer.
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4 People ���������������������
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4�1 Adding a contact
From the Home screen, select People app, then touch the icon
in the contact list to create a new contact.
4�2 Importing, exporting and sharing
contacts
From Contacts screen, touch     to open the options menu, touch
Import/Export, then choose to import/export contacts from/to
SIM card, Phone, Phone storage, Accounts, etc.
To import/export a single contact from/to SIM card, choose an
account and target SIM card, select the contact you want to import/
export, and touch the icon to confirm.
To import/export all contacts from/to SIM card, choose an account
and target SIM card, mark Select all and touch the icon to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch   and Share from the contact
details screen, then select the application to perform this action.
4�3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
5 Messaging ����������������
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch from the Home screen.
Touch to search in all messages
• Touch to view the whole message
thread
• Touch and hold to Delete message
or Add shortcut
All messages you receive or send out can be saved in phone
memory or SIM card. To consult the SMS messages stored in
SIM card, touch   from Messaging screen, then touch
Settings\Text message (SMS)\Manage SIM messages.
Sending a text message
Enter the mobile phone number of the recipient or touch to add
recipients, touch Type text message bar to enter the text of the
message. When finished, touch to send the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific (accented) letters will also increase
the size of the SMS; this may cause multiple SMS to be sent
to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and audio to other compatible phones and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses are added.
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6 Email �����������������������
Besides your Gmail account, you can also set-up external POP3,
IMAP or Exchange email accounts in your phone.
To access this function, touch from the Home screen and then
touch Email.
An email wizard will guide you through the steps to set-up an email
account.
• Enter the email address and password of the account you want
to set-up.
• Touch Next. If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to
the email account settings screen to enter settings manually.
Alternatively, you can touch Manual setup to directly enter
the incoming and outgoing settings for the email account you
are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch Menu key and
Settings, and finally touch ADD ACCOUNT on the right of the
title to create the account.
To create and send emails
• Touch the icon   from Inbox screen.
• Enter recipient(s) email address(es) in To field.
• If necessary, touch Menu key and touch Add Cc/Bcc to add a
copy or a blind carbon copy to the message.
• Enter the subject and the content of the message.
• Touch Menu key , touch Attach file to add an attachment.
• Finally, touch to send�
• If you do not want to send the mail right away, you can touch  Menu
key   and Save draft or touch Back key to save a copy.
7 Getting connected �������
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.
7�1 Connecting to the Internet
7�1�1 GPRS/EDGE/3G
The first time you turn on your phone with a SIM card inserted, it will
automatically configure network service: GPRS, EDGE or 3G. If the
network is not connected, you can touch on Quick setting panel.
To check the network connection you are using, touch Settings\
More���\Mobile networks\Access Point Names or Network
operators�
7�1�2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on the phone
even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch on Quick setting panel to get to Settings.
• Touch the switch beside Wi-Fi to turn on/off Wi-Fi.
• Touch Wi-Fi, detailed information of all detected Wi-Fi networks
is displayed in the Wi-Fi networks section.
• Touch a Wi-Fi network to connect to it. If the network you selected
is secured, you are required to enter a password or other credentials
(contact network operator for details). When finished, touch Connect.
7�2 Browser
Using Browser, you can enjoy surfing the Web.
To access this function, touch from the Home screen and then
touch the Browser icon .
To go to a web page
On Browser screen, touch the URL box at the top, enter the address
of the web page, then touch to confirm. If the URL box has
contents ,please touch clear button 'X' to clear the contens at first.
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7�3 Connecting to a computer
With the USB cable, you can transfer media files and other files
between internal storage and a computer.
Touch Settings\About phone, then touch Build number for 7
times. Then touch Settings\Development\USB debugging to
enable USB debugging.
To connect your phone to the computer:
•Use the USB cable that came with your phone to connect the phone
to a USB port on your computer. You will receive a notification that
the USB is connected.
• If you use MTP or PTP, your phone will be automatically connected.
For Windows XP or lower operating systems, you should
download and install Windows Media Player 11 on your
computer.
All data you have downloaded is stored in File Manager, where you
can view media files (videos, photos, music and others), rename files,
install applications on your phone, etc.
7�4 Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Connect your phone to the computer via USB cable.
• Touch on Quick setting panel to get to Settings�
• Touch More���\Tethering & portable hotspot.
• Mark the checkbox of USB tethering or turn on Wi-Fi hotspot
to activate this function.
These functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas. You can check data usage by
touching Settings\Data usage.
8 Find my location using
GPS satellites ����������������
To activate your phone’s global positioning system (GPS) satellite
receiver:
• Touch on Quick setting panel to get to Settings.
• Access Location access
• Turn on GPS satellites
Find your location by opening Maps:
Use your phone’s GPS satellite receiver to pinpoint your location
within accuracy as close as several meters (“street level”). The process
of accessing the GPS satellite and setting your phone's precise location
for the first time will require up to 5 minutes. You will need to stand in
a place with a clear view of the sky and avoid moving. After this, GPS
will only need 20-40 seconds to identify your precise location. Then
you can start the navigation to find the target location.
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9 Data backup �����������������
This phone enables you to back up your phone’s settings and other
application data to Google Servers, with your Google Account.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
To activate this function:
• Touch on Quick setting panel to get to Settings.
• Touch Backup and reset\Back up my data to mark the checkbox.
Once activated, a wide variety of settings and data are backed up,
including your Wi-Fi passwords, bookmarks, a list of the applications
you’ve installed, the words you’ve added to the dictionary used by
the onscreen keyboard, and most of the settings configured within
the Settings application. If you deactivated this option, settings are
no longer backed up, and any existing backups are deleted from
Google Servers.
10 Factory data reset �
To activate factory data reset:
• Touch on Quick setting panel to get to Settings.
• Touch Backup and reset\Factory data reset
• Touch Reset phone\Erase everything
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. If you need to keep the content in your phone storage,
please mark Reserve the content of Phone storage.
When you are unable to power on your cellphone, there is another
way to perform a factory data reset by pressing the Volume up key
and the Power key simultaneously until the screen lights up.
11 Applications &
Internal storage �����
11�1 Applications
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
With the built-in applications, you can:
• Communicate with friends
• Exchange messages or emails with friends
• Track your location, view traffic situations, search for locations and
get navigation information to your destination
• Download more applications from Google Play Store and more.
For more information about these applications, please check the
online user manual at: www.alcatelonetouch.com.
11�2 Internal storage
Touch Settings\Storage to display the amount of internal phone
storage used by the operating system, its components, applications
(including those you downloaded), permanent and temporary data.
All personal music, pictures, applications, and files will be saved in
internal phone storage.
If a warning message comes up saying that phone memory
is limited, you are required to free up space by deleting
some unwanted applications, downloaded files, etc.
24 25
12 Making the most
of your phone ���������
You can download software upgrades for free from the website
(www.alcatelonetouch.com).
You can use the FOTA Upgrade tool to update your phone's software.
12�1 FOTA Upgrade
Using FOTA Upgrade tool you can update your phone's software.
To access System Updates, please open Settings\About phone\
System updates. Touch Check for updates, and the phone will
search for the latest software. If you want to update the system,
please touch the button Download, after it's done please touch
Install to complete the upgrade. Now your phone's software will
have the latest version.
You should turn on data connection or wifi before searching for
updates. Settings for auto-check intervals and reminders about
upgrades are also available once you restart the phone.
If you have chosen auto-check, when the system discovers the
new version, the icon will appear in the status bar. Touch the
notification to access the System Updates directly.
Safety and use ����������������������
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving
a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from using
their mobile phone when the vehicle is not parked. Check the laws
and regulations on the use of wireless mobile phones and their
accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headset to listen to
music or to the radio. Using a headset can be dangerous and forbidden
in some areas.
When switched on, your mobile phone emits electromagnetic waves that
can interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In
an aircraft, turn off your mobile device whenever instructed to do so
by airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station,
or chemical plant, or in any potentially explosive atmosphere.
26 27
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device
with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
If your phone is a unibody device, the back cover and battery are not
removable. If you disassemble your phone the warranty will not apply.
Disassembling the phone may damage the battery, and may cause leakage
of substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw, or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked, or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your mobile phone model. TCL Communication Ltd. and
its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult your doctor before playing
video games on your mobile phone or enabling a flashing-lights feature on
your mobile phone. Parents should monitor their children’s use of video
games or other features that incorporate flashing lights on the mobile
phones. All persons should discontinue use and consult a doctor if any
of the following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen. When you
play games on your mobile phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendinitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an
invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the
improper use of the mobile phone.
28 29
• BATTERY AND ACCESSORIES:
Following new air regulation, the battery of your product is not charged.
Please charge it first.
For non-unibody device:
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble, or cause a short-circuit in the battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
For unibody device:
Please note your phone is a unibody device, the back cover and battery
are not removable. Observe the following precautions:
- Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
- Do not burn or dispose of your phone in household rubbish or store
it at temperature above 60°C.
Phone and battery as a unibody device must be disposed of in accordance
with locally applicable environmental regulations.
This symbol on your mobile phone, the battery, and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program
at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS:
Home A.C./ Travel chargers will operate within the temperature range of:
0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 550 mA
Battery: Lithium 1780 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission of
the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged
over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the mobile phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the maximum value. This is because the mobile phone is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output of the mobile phone. Before
a mobile phone model is available for sale to the public, compliance with
national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.25 W/Kg for use at the ear and 1.30 W/Kg for use close to the body.
30 31
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided that it is used with
a non-metallic accessory with the handset at least 10 mm from the
body. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.ctia.org/
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for
use of mobile phones. If individuals are concerned, they might choose to
limit their own or their children’s RF exposure by limiting the length of
calls, or using “hands-free” devices to keep mobile phones away from the
head and body. (fact sheet n°193). Additional WHO information about
electromagnetic fields and public health are available on the following
website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the mobile phone at least 15
mm away from the body.
Please note by using the device some of your personal data may be shared
with the main device. It is under your own responsibility to protect your
own personal data, not to share with it with any unauthorized devices
or third party devices connected to yours. For products with Wi-Fi
features, only connect to trusted Wi-Fi networks. Also when using your
product as a hotspot (where available), use network security. These
precautions will help prevent unauthorized access to your device. Your
product can store personal information in various locations including a
SIM card, memory card, and built-in memory. Be sure to remove or clear
all personal information before you recycle, return, or give away your
product. Choose your apps and updates carefully, and install from trusted
sources only. Some apps can impact your product’s performance and/or
have access to private information including account details, call data,
location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored
in accordance with applicable data protection legislation. For these
purposes TCL Communication Ltd. implements and maintains
appropriate technical and organizational measures to protect all personal
data, for example against unauthorized or unlawful processing and
accidental loss or destruction of or damage to such personal data
whereby the measures shall provide a level of security that is appropriate
having regard to
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any time by
logging into your user account, visiting your user profile or by contacting
us directly. Should you require us to edit or delete your personal data,
we may ask you to provide us with evidence of your identity before we
can act on your request.
32 33
• LICENSES
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCT Mobile Limited and its affiliates is under
license. Other trademarks and trade names are
those of their respective owners.
4060W Bluetooth QD ID D026715
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google logo, Android, the Android
logo, Google Search
TM
, Google Maps
TM
, Gmail
TM
,
YouTube, Google Play Store, Google Latitude
TM
and
Hangouts
TM
are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared
by Google and used according to terms described in the Creative Commons
3.0 Attribution License (the text will show when you touch and hold Google
legal in Settings\About phone\Legal information). (1)
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public License and Apache License.
We will provide you with a complete copy of the corresponding source
codes upon request within a period of three years from the distribution
of the product by TCL Communication.
You may download the source codes from http://sourceforge.net/
projects/alcatel/files/. The provision of the source code is free of charge
from the internet.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device
users in finding mobile phones that may be compatible with their
hearing devices.
This device is HAC M3 compatible. Reference ANSI C63.19-2011.
For more information please visit our website http://www.
alcatelonetouch.us/
FCC ID:
4060W 2ACCJB039
(1) May not be available in all countries.
General information �������
• Website: http://www.alcatelonetouch.us/
• Facebook: facebook.com/alcatel
• Twitter: twitter.com/alcatel
• Instagram: instagram.com/actalel
• Hot Line Number: In the United States, call 855-368-0829
for technical support. In Canada, call 855-844-6058 for technical
support.
• Electronic labeling path: Touch Settings\Regulatory &
Safety or press *#07#, you can find more information about
labeling (1).
On our Website you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www�alcatelonetouch�us
Your device 4060W is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz) or UMTS in (B2/4/5), LTE in seven-band
(B2/4/12).
Protection against theft (2)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release of
your mobile phone or specific operator services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1) May not be available in all countries.
(2) Contact your network operator to check service availability.
34 35
TCL Communication Ltd�
Warranty ������������������������������
TCL Communication Ltd. warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material
or workmanship that results in product failure within the first twelve
(12) months from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are
also warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase
as shown on your original sales receipt. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the
following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized by
TCL Communication Ltd. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
• Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCL Communication Ltd. or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to the
full extent those damages can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: In United States please call, (855) 368-0829
or go to www.alcatelonetouch.us for technical support. In Canada please
call, (855) 844-6058 or go to www.alcatelonetouch.ca for technical
support. We have placed many self-help tools that may help you to isolate
the problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered by
this limited warranty due to time or condition, you may utilize our out
of warranty repair options.
How to obtain Hardware Service within the terms of this
warranty: Create a user profile (alcatel.finetw.com) and then create an
RMA for the defective device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated bill of sale, invoice)
with the owner’s return address (No PO Boxes accepted), wireless
carrier’s name, alternate daytime phone number, and email address with
a complete problem description. Only ship the device. Do not ship the
SIM card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device to the
repair center. TCL Communication Ltd. is not responsible for devices that
do not arrive at the service center or are damaged in transit. Insurance
is recommended with proof of delivery. Upon receipt, the service center
will verify the warranty conditions, repair, and return your device to the
address provided in the RMA. Check the warranty repair status by going
online with the RMA number on web portal.
Electronic Recycling
For more information on Electronic Recycling, please:
1) Visit Alcatel Electronic Recycling Program website at http://www.
alcatelonetouch.us/electronic-recycling-program, or
2) Call Alcatel US Customer Support at 1-855-368-0829.
36 37
Troubleshooting�������������������
Before contacting the service center you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use the FOTA (Firmware Over The Air) Upgrade tool to update
your phone's software. To access Updates, touch the Application
tab from the Home screen, then touch Settings\About
phone\Updates.
• Touch and the phone will search for the latest software. If you
want to update the system, touch the button, and when that’s
finished, touch to complete the upgrade. Now your phone
will have the latest version of the software. You should turn on
data connection or Wi-Fi before searching for updates. Settings for
auto-check frequency are also available once you restart the phone.
If you have chosen auto-check, when the system discovers the new
version, a dialog will pop up to choose download or ignore, the
notification will also appear in status bar.
• During FOTA downloading or updating, to avoid errors in locating
the correct update packages, do not change your default storage
location.
• Use Factory data reset and Mobile Upgrade tool to perform
phone formatting or software upgrading (to reset factory data,
hold down the Power key and the Volume up key at the
same time when powered off). ALL User phone data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the phone data
and profile via Smart Suite before doing formatting and upgrading.
• Please pay attention that after Factory data reset is performed you
may be requested to enter Google account credentials* that were
used on this device before Factory reset. Otherwise you will not be
able to use the device. If you don’t remember your Google account
credentials please complete Google account recovery procedure.
In case you don’t succeed in it - please apply to authorized repair
center, but remember that it will not be regarded as warranty case.
* Applicable for Android OS versions starting from 5.1.
and carry out the following checks:
My phone cannot be switched on or is frozen
• If the phone cannot be switched on, charge it for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again.
• If the phone falls into a loop during power on-off animation and the
user interface cannot be accessed, press and hold the Power key
and the Volume up key at the same time to reset. This eliminates
any abnormal OS booting issues caused by 3rd party APKs.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key.
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, use Factory data reset to reset the
phone or Mobile Upgrade to upgrade software.
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure the Power key is not accidentally contacted
while the screen is unlocked.
• Check the battery charge level.
• If it still does not work, use Factory data reset to reset the
phone or FOTA/Mobile Upgrade to upgrade software.
My phone cannot charge properly
• Make sure you are using an alcatel battery and the charger from
the box.
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
charger.
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
to +40°C).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or "No service"
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
38 39
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see "Inserting
or removing the SIM card").
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched .
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Check the network strength .
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an alcatel accessory.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server center number or your MMS profile with your
operator.
• The server center may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
• Install Smart Suite.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Smart Suite Agent
has been activated.
• Check that your computer meets the requirements for Smart
Suite Installation.
40 41
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Adjust the brightness of the screen as appropriate
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls,
game playing, internet surfing, or running other complex
applications�
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
After Factory reset is performed my device asks to enter
Google account credentials and I can’t use it avoiding this
action*�
• After Factory reset is performed you need to enter the original
Google account credentials that were used on this device before
Factory data reset. Otherwise you will not be able to use the
device. If you don’t remember your Google account credentials
please complete Google account recovery procedure. In case you
don’t succeed in it - please apply to authorized repair center, but
remember that it will not be regarded as warranty case.
* Applicable for Android OS versions starting from 5.1.
I don’t hear when somebody calls/message me, I just see
missed calls/messages notifications on display�
• Please check if Interruptions/Do not disturb mode is activated on
your device. If it is activated you can see a “Star” symbol (for
Android OS 5.X version) or icon (for Android OS 6.X version)
displayed on notification panel. In this case you need deactivate
Interruptions/Do not disturb mode. To do it just press volume
up or down key and select “All” (on Android 5.X) or modify it in
Settings àSound & notifications àInterruptions ( for Android 5.X) or
Do not disturb ( for Android 6.X).
My device asks me to enter some password/code/key that I
don’t remember or don’t know due to this device has been
used by another person before and I can’t get this password/
code/key from him/her�
• Password/code/key request could be caused by same security
feature activated on this device. You can try to perform Factory
data reset, but remember that if it doesn’t help you need to
apply authorized repair center and it will not be regarded as
warranty case
Alcatel is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2016 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been
composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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