TRENDNET TVIP662-862 HD Wireless Day/Night PTZ Cloud Camera, Megapixel Wireless Day/Night PTZ Network Camera User Manual test 3

TRENDnet User’s Guide

Cover Page

TRENDnet User’s Guide

Table of Contents

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Contents

Product Overview ................................................................................. 1

Package Contents .......................................................................................................... 1

Features ......................................................................................................................... 1

Product Hardware Features........................................................................................... 2

Installation ............................................................................................ 3

Wired Connection ..................................................................................................... 3

WPS Connection ........................................................................................................ 3

Wall mount installation ............................................................................................. 4

Starting the TRENDnet Cloud Service ..................................................... 4

Image A (connecting using WPS) ................................................................................... 4

Image B (wired connection) ........................................................................................... 5

Cloud Mode 1: ............................................................................................................... 6

Cloud Mode 2: ............................................................................................................... 7

Cloud Mode 3: ............................................................................................................... 7

Using the AutoRun Wizard .................................................................. 13

Wireless Connection .................................................................................................... 18

Using WPS ............................................................................................................... 18

Connecting Wireless Network Manually ................................................................. 21

Mobile Apps........................................................................................ 25

Configuration ...................................................................................... 27

Main Web User Interface ............................................................................................ 31

Camera Toolbar ........................................................................................................... 32

Setup ............................................................................................................................ 32

Wizard .......................................................................................................................... 33

Step 1: LAN Settings ................................................................................................. 33

Step 2: Internet Settings .......................................................................................... 34

Step 3: DDNS Settings .............................................................................................. 34

Step 4: Camera Name Settings ................................................................................ 34

Step 5: Time Settings ............................................................................................... 35

Step 6: Setup Complete ........................................................................................... 35

Configuring Camera Settings ....................................................................................... 36

System – Time and Date .......................................................................................... 37

Network ................................................................................................................... 38

Audio/Video – Image Setup ..................................................................................... 45

How to setup/access the camera remotely .......................................... 61

Technical Specifications ...................................................................... 64

Troubleshooting ................................................................................. 71

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Product Overview

TV-IP862IC

Package Contents

In addition to your camera, the package includes:

 Multi-Language Quick Installation Guide

 CD-ROM (Utility & User’s Guide)

 Network cable (1.8m / 6ft)

 Power adapter (12V DC, 1A)

If any package contents are missing or damaged, please contact the retail store, online

retailer, or reseller/distributor that the item was purchased.

Features

TV-IP862IC (高畫質無線夜視旋轉雲端攝影機)

The TV-IP862IC records at 1280x720 pixels (VGA), 30 FPS (frames per second). You can

manage up to 32 TRENDnet cameras with the included complimentary camera

management software. The TV-IP862IC also includes adjustable motion detection

recording areas, email alerts, and scheduled recording sessions. Some other features of

this device is Pan/Tilt auto-patrol, date-and-time overlays, one-way audio, an adjustable

lens, and four times digital zoom. A wall/ceiling mounting kit is included and the

camera’s off white housing blends into most environments.

Easy Installation

The TV-IP862IC includes a CD-ROM with a setup wizard that guides you through the

installation process.

Wide Platform Support

The TV-IP862IC supports TCP/IP networking, HTTP, and other Internet related protocols.

The TV-IP862IC can be integrated easily into other Internet/Intranet applications

because of its standards-based features.

10/100 Ethernet Support

The TV-IP862IC supports 10/100 Ethernet.

Web Configuration

Once setup is complete, administrators can use a standard web browser to; access

images and video, configure the camera over an intranet or over the Internet.

Administration by a web browser over the internet means the IP camera can be

accessed and administered from anywhere in the world.

Broad Range of Applications

With today’s high-speed Internet connections, many scenarios for the application of

your network camera exist, including industrial and public monitoring of properties such

as homes, offices, banks, hospitals, child-care centers and amusement parks.

Pan & Tilt

The TV-IP862IC can pan side to side at a remarkable 330 degrees.

Recording Quality

The TV-IP862IC can record 1280x720 (720p) video resolution.

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Product Hardware Features

Rear Panel View

 LAN Port – Connect Ethernet cables to your wired network devices.

 Power Port – Connect the included power adapter from your camera to an

available power outlet.

Note: Use only the adapter that came with your camera.

 Reset Button – Use an item such as a paperclip to push and hold this button for

3 seconds and release to reset your camera to its factory defaults.

 WPS (Wi-Fi Protected Setup) – Push and hold this button for 3 seconds to

activate WPS. The button LED is blinking green when WPS is activated.

 Antenna – 2dBi detachable antenna.

 Line Out – Insert an external microphone to this connection.

 Micro SD Slot – Insert a micro SD card into this slot to store video/image data.

 Rear Air Vent – This is to cool theTV-IP862IC.

Front Panel View

 IR LED – Built-in 6 IR LED for night vision uses. (for TV-IP862IC)

 Light Sensor – Detects the light source to turn IR on or off.

 Focus Ring – Turn to adjust the focus of the camera.

 Microphone – Built-in microphone for audio can be turn on or off.

 Power – This LED indicator is solid blue when your camera is powered on.

Otherwise if this LED indicator is off, there is no power to your camera.

 Link – This LED indicator is blinking green when there is connection/data to

your camera.

 Camera Lens – The camera

IR LED

LineOut

LAN port

Light Sensor

Microphone

Camera Lens

Power/Link LED

WPS button

Reset button

Focus Ring

Rear Air Vents

Micro SD Slot

WPS Indicator Light

Power port

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Installation

Wired Connection

1. Connect the Ethernet Cable

If you intend to use the network camera as a wired device, connect one end of

the included Ethernet cable into the Ethernet port on the rear panel of the

camera and connect the other end to an available port on your network. If you

prefer to use the camera on a wireless network, see below for instructions on

connecting the power adapter.

2. Attach the Power Supply

Attach the included power supply to the DC 12V 1.0A receptor on the rear

panel of the camera and then connect it to a wall outlet or power strip. A blue

LED will light up under the lens indicating that the camera has power.

WPS Connection

An alternative method of connecting your camera to your network is by using WPS. WPS

is a quick, simple and secure method of adding devices to a network. If you have a

router which supports WPS follow the steps below, otherwise, please use the wired

mode of setting up the camera.

1. Attach the Power Supply

2. Press the WPS button on your wireless device then press the WPS button on

the camera.

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Wall mount installation

To attach the metal plates carry out the following:

 Remove the two rubber pads under the base of the Camera.

 Slide the metal plate onto the base of the camera, making sure that the two

holes on the base of the camera align with the two screw holes on the base of

the camera.

 Secure the metal plate to the base of the Camera with the two screws provided.

 The camera can now be mounted to the ceiling or a wall. See the diagram

below for more information.

Starting the TRENDnet Cloud Service

When you first purchase the TV-IP862IC, it’s already configured to run on the internet

out of the box. To do this, you will need the following:

 The TV-IP862IC must be connected to the internet

 A DHCP router with WPS enabled or the camera connected to a LAN

connection.

Note: The TV-IP862IC must be connected to the network and Internet to work.

Follow these steps to setup the process:

1. Look underneath the camera for a similar URL

(http://73859116.cam.trendnetcloud.com) on the label. Write it down

2. Connect the power cable to the camera.

There are two methods to connect to the Internet, wired and wireless. For wireless,

follow the instructions from Image A below. For wired, follow the instructions from

Image B below.

Image A (connecting using WPS)

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Image B (wired connection)

3. Open your browser, type the URL listed on the label of your camera and hit

Enter to connect to the camera’s live stream. Please note: you can also use this

URL to connect to the camera from any location or computer.

No matter which setup procedure you wish to use, once you have entered the URL into

your browser, you start to have access to the cloud.

You are prompted to install the plug-in needed for TRENDnet access. Click Install.

The log-in screen appears. Enter the default username (admin) and the default

password (admin) and click Login. If you don’t want to use the information you just

typed in, click Reset and reenter your data.

The next step is to accept the Terms of Use. Click the checkbox and click Next.

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The next step is, changing the username and password. Enter a username and the

existing password. Enter the new password and re-type it to confirm it. Click OK to

complete.

The next screen verifies your settings are successful. Click Login.

Now, login with the new username and password and click Login.

The camera now displays the Cloud view via the TRENDnet cloud service.

If you look under the Live View, you will notice Mode 1. The first login method is for

MODE 1. If you wish to access the other modes, please go to the Settings panel. Here is

a quick rundown of what the three different modes are:

Cloud Mode 1:

Mode 1 indicates the camera is connecting directly to the internet or local network. This

mode offers configuration and management options.

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Cloud Mode 2:

Mode 2 indicates the camera is connecting to media in a peer-to-peer fashion to the

Internet or local network. This mode offers configuration and management options but

not an Advanced Configuration mode.

Cloud Mode 3:

Mode 3 indicates the camera is connecting to the Internet or local network through a

firewall. This mode offers configuration and management options but without Advanced

configuration – just live streaming for 5 minutes (the last 60 seconds is in countdown

format). The firewall settings limits live streaming for each user. The “red” notification

at the bottom of the viewing area warns users of the limited time. Refresh this screen

continuously if you wish to view your camera’s live stream.

When you first login to the Cloud Service, you need to read the service agreement. Click

the Accept checkbox and click Next.

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Create a Username, enter an existing Password, and enter a new Password. Please note

the password must be at least 8 characters long. Re-enter the Password to confirm and

click OK.

The cloud service recognizes your changes and confirms the edit. Click Login.

After you login, this is the main Cloud Service screen.

What’s on the interface?

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1. The camera model name.

2. Live View mode.

3. Mode type

4. Notifications (Info on camera)

5. Pan/Tilt Control (Camera directional remote control)

6. Preset List (Select the Preset Position you want to view.)

7. Edit a Preset Name and Preset Position.

8. Audio. Click this button to toggle between Sound and Mute.

9. Microphone. Toggle between On/Off.

10. Snapshot – take a snapshot

11. Start recording. Toggle between Start/Stop

12. Configure settings in the cloud service.

13. Profiles (Select the camera profile).

14. Aspect Ratio (Zoom in and zoom out.)

15. Click to logout

16. Username

17. Camera Image

18. Fit to screen

19. Product Registration

Under Configure settings in the cloud service, there are various options you can

reference to configure. Go through the different options to toggle cloud settings.

For Video Configuration

1. Profile: Select a Profile from the drop-down list.

2. Encoding Type: Select your video encoding type from the drop-down list.

3. Resolution: Select the video resolution size from the drop-down menu.

4. Frame Rate: Select the frame rate speed from the drop-down menu.

5. Encoding Method: Select an encoding method from the drop-down menu.

6. Bit Rate: Select the camera bitrate from the drop-down menu.

Click OK to put the changes into effect.

For Audio Configuration

1. Click to enable the speaker.

2. Adjust the volume.

3. Click to enable the microphone.

4. Adjust the microphone volume.

Click OK to complete these settings.

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For Image Configuration

1. Brightness: Use the slider to adjust the brightness.

2. Contrast: Use the slider to adjust the contrast.

3. Saturation: Use the slider to adjust the saturation.

4. Hue: Use the slider to adjust the hue.

5. Mirror: Click the checkbox to mirror the image.

6. Flip: Click the checkbox to flip the image.

7. Black and White: Click the checkbox to change the image to black and white.

Click OK to complete these settings.

For System Configuration

1. Username: Only change the Admin username here.

2. Existing Password: Enter the existing Admin Password.

3. New Password: Enter the new password.

4. Confirm the Password: Enter the new password again.

Click OK to complete the settings.

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For User Configuration

1. Manual Recording and Snapshot/Set Folder Storage – Click the button to Select

the directory you want to save your recordings and images. Once you have

highlighted the folder you wish to use, click OK.

Locate the folder/directory where you want to store your data, select it and click OK.

For Advanced Configuration (Please Note: Only Admin can use this option in Mode 1)

1. Advanced Camera Settings: Click the Settings button to be redirected your IP

camera. This configuration method is similar to the one you already have

locally if you use your local IP address.

During this process you are redirected to your external IP address which is the camera’s

webpage.

Profiles: - Camera View: The current cloud-based system allows you to set 4Profiles for

each camera you setup. Select which video settings you want to view and create a

profile.

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Zoom in and zoom out: Click this icon to zoom in and zoom out. Each camera selection

appears as you select a viewing option or view the aspect ratio using this icon.

Logout: Use this link to logout

Username: View the current user connected to the cloud.

: This is a Fit-to-Screen icon.

This is a Fit-to-Normal icon

Click this area to resize the screen back to normal view.

Camera: This is the camera view

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Using the AutoRun Wizard

Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will

run automatically.

Note: If the Install Wizard does not run, you may have autorun disabled on your

machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the

installation wizard.

Begin by selecting a language from the drop-down list. There is a choice of five

languages – English, French, German, Spanish, and Russian. Next, click Install Camera

and follow the on-screen steps to continue the installation.

English

French

German

Spanish

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Russian

1. This is TRENDnet’s Terms of Use. Click Agree to continue.

2. The next step references information on the camera itself. Go to your camera

and check the details at the bottom of the device. Click Next to continue, Back

to go to the previous screen or Home to return to the Main Menu. Also

enclosed, is a sticker with the same details attached.

3. The most important part of the setup process is the network connection type.

There are three options:

a. Connect camera to your network using a network cable

b. Connect camera to your wireless network using Wi-Fi Protected Setup

(WPS) button (Verify your router has a WPS button. If not, select the

next option).

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c. Connect camera to your wireless network manually.

4. The basic connection type is “A” using a network cable. Let’s begin the

installation process using the network cable connection first. Click this radio

button and click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

5. Follow the instructions in the next screen to Power up the Camera. Connect

one end of the power adapter to the camera and watch the LED flicker. Click

Next to continue, Back to go to the previous screen or Home to return to the

Main Menu.

6. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

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7. The wizard searches the network for your camera.

8. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it

provides several options from the list. The wizard provides the Model Name

and MAC Address of the camera. If you do not see any of your camera(s) in the

wizard, click Retry to scan for the camera again. Click Next to continue, Back to

go to the previous screen or Home to return to the Main Menu.

9. Password Settings. Follow the instructions on the screen. The default

username and password is admin. Tick the Change Password checkbox to enter

the new password details. The password should be between 8 and 16

characters. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

If you have entered the incorrect admin details, you are prompted to change the

configuration, as shown below.

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If the password length is less than 8 characters, you are also prompted to alter the

configuration, as shown below.

10. The wizard configures your parameters.

11. The initial setup is complete. The main feature is the Cloud Access accessibility

feature. Click the link(s) or icon below to create a shortcut on your desktop.

Also, below the icon is a warning. This warning is only shown when the internet

connection is inactive or the Cloud server cannot be found. Make sure the

internet connection is active, click Retry. When the Cloud server isn’t found,

the server may be busy or under maintenance. Under these circumstances,

click Retry later again. If there is no warning, click Next.

Click on the product image to create a shortcut on the desktop. A shortcut is created.

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Click the link provided to browse the settings in the browser.

12. The mobile option allows the user to download the TRENDnet Cloud App in

either Apple iOS or Android™

1

format. To use this feature, the user must have a

Barcode Scanner App on their mobile device. This is also available from the

Apple App Store or Google Play™

2

.

You are now ready to use your camera. Click Finish to exit.

Wireless Connection

Using WPS

1

Android is a trademark of Google Inc.

2

Google Play is a trademark of Google Inc.

Please consider these points before using WPS.

 Find the access point (AP) or wireless router you wish to connect to from the

Available AP drop down menu.

 In most cases you should leave the Channel set to Auto as the AP will

determine the channel of operation.

 Select the type of authentication and encryption required by the access point

and enter the Key required to connect.

Click Next to continue, Back to go to the previous screen or Home to return to the Main

Menu.

Please read the next steps carefully as it pertains to the WPS feature on your router and

camera.

1. Follow the instructions on the screen to Power up the Camera. Click Next to

continue, Back to go to the previous screen or Home to return to the Main

Menu.

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2. Follow the instructions and click Next to continue. If you wish to go to the

previous screen, click Back or Home to return to the main menu.

3. The camera now searches for the settings you chose.

4. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it

provides several options from the list. The wizard provides the Model Name

and MAC Address of the camera. If you do not see any of your camera(s) in the

wizard, click Retry to scan for the camera again. Click Next to continue, Back to

go to the previous screen or Home to return to the Main Menu.

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5. Password Settings. Follow the instructions on the screen. The default

username and password is admin. Tick the Change Password checkbox to enter

the new password details. The password should be between 8 and 16

characters. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

6. The wizard configures your parameters.

7. The initial setup is complete. The main feature is the Cloud Access accessibility

feature. Click the link(s) or icon below to create a shortcut on your desktop.

Also, below the icon is a warning. This warning is only shown when the internet

connection is inactive or the Cloud server cannot be found. Make sure the

internet connection is active, click Retry. When the Cloud server isn’t found,

the server may be busy or under maintenance. Under these circumstances,

click Retry later again. If there is no warning, click Next.

8. The mobile option allows the user to download the TRENDnet Cloud App in

either Apple iOS or Android™ format. To use this feature, the user must have a

Barcode Scanner App on their mobile device. This is also available from the

Apple App Store or Google Play™. You are now ready to use your camera. Click

Finish to exit.

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You are now ready to use your camera. Click Finish to exit.

Connecting Wireless Network Manually

1. Follow the instructions in the next screen to Power up the Camera. Click Next

to continue, Back to go to the previous screen or Home to return to the Main

Menu.

2. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

3. The wizard searches the network for your camera.

4. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it

provides several options from the list. The wizard provides the Model Name

and MAC Address of the camera. If you do not see any of your camera(s) in the

wizard, click Retry to scan for the camera again. Click Next to continue, Back to

go to the previous screen or Home to return to the Main Menu.

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5. Password Settings. Follow the instructions on the screen. The default

username and password is admin. Tick the Change Password checkbox to enter

the new password details. The password should be between 8 and 16

characters. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

6. The wizard configures your parameters.

7. Once your wireless network is discovered, the wizard provides you with an

option to select the Available Wireless Network and also to provide a Wireless

Network Password. If you do not see your wireless network details, click the

Rescan link to scan the network again.

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8. The wizard searches for wireless Access Points. Click the Rescan button at any

time if you want to find your AP. Once it finds the wireless AP you are looking

for, select it and enter the wireless network password of the AP. Click Next to

continue.

9. Next, you are prompted to disconnect your network cable from the

camera/router. Click Next to continue, Back to go to the previous screen or

Home to return to the Main Menu.

10. The camera is connecting to the wireless network.

11. The initial setup is complete. The main feature is the Cloud Access accessibility

feature. Click the link(s) or icon below to create a shortcut on your desktop.

Also, below the icon is a warning message. This warning message is only shown

when the internet connection is inactive or the cloud server cannot be found.

Make sure the internet connection is active, click Retry. When the Cloud server

isn’t found, the server may be busy or under maintenance. Under these

circumstances, click Retry again. If there is no warning, click Next.

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12. The mobile option allows the user to download the TRENDnet Cloud App in

either Apple iOS or Android™ format. To use this feature, the user must have a

Barcode Scanner App on their mobile device. This is also available from the

Apple App Store or Google Play™. You are now ready to use your camera. Click

Finish to exit.

You are now ready to use your camera. Click Finish to exit.

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Mobile Apps

Using your mobile

3

device, in this example it is an Android phone, touch the Bar Code

scanning app on your phone. Hold it up to the QR Code on the wizard that reads,

Android, and snap to scan the image. The Bar Code app will read the QR Code and

record it.

The app copies the QR link and provides a HTML link to the TRENDnet app. Click on the

link.

3

Please use the Quick Installation Guide to install the mobile applications or learn how

to use mobile accessibility.

You will be directed to the Google Play™ Storefront to download the app.

Download the app, install it and use the app on your mobile device to view the

TRENDnet camera.

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Here is Apple iTunes version

Scan the QR Code using one of IOS’s QR Code apps. The app automatically creates an

HTML link to the iTunes App Store. Link the link.

You are immediately directed to the iTunes App Store. Click the link to download.

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Configuration

After completing the AutoRun Wizard, you are ready to use your camera. The

camera’s built-in Web configuration utility is designed to allow you to easily access and

configure your TV-IP862IC camera. Open a web browser such as Internet Explorer® and

enter the IP address of your camera (Default IP Address: http://192.168.10.30). To log in,

type the Username admin and the password you created in the Setup Wizard. If you did

not create a password, the default password is admin. After entering your password,

click OK.

These initial steps are using Internet Explorer.

When you log in for the first time, the TRENDnet Cloud Terms of Use appears. Tick the

Accept check box and click Next.

The Change Your Account page appears. Under Admin User Name, leave it as “admin”

or change it accordingly. Enter the Old Password, enter the New Password, and then re-

enter the New Password to confirm it. Click OK to continue. Click Cancel if you wish to

discontinue.

The camera saves the information you have entered and restarts in 10 seconds.

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The Congratulations page appears. Click Login to go to the Login page again. To log in,

enter the Username admin and the newly created password. This page only appears at

the first time log in.

The home page for the TV-IP862IC appears. Now enter the new username and password

you just created and click Log In.

PLEASE NOTE: Depending on the browser you are using, download the plugin needed

to view and access the camera feed.

After you have logged in, you need to install the plug-in required. Click the link below

the camera view finder to install the plug-in.

The plug-in is saved to your Downloads Folder. Click it to begin the installation.

Click Run to start the process.

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Click Next to continue.

The Camera stream control application is installed.

Make sure all browsers are closed.

Click the “Close All” button to close all browser windows. Click the “Retry” button to

attempt it again or click the Cancel button to exit the plug-in installer.

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Refresh your browser and the live camera image is displayed.

This is the Microsoft Internet Explorer plug-in installation. When you open your Internet

Explorer, you cannot view the camera stream. Log-in using the default username and

password.

The screen below displays this. At the top of the browser is a pop-up which prompts you

to add the TRENDnet add-on.

Click the ActiveX pop-up to install it.

Another pop-up appears to warn you of installing an add-on. Accept the add-on and

click the Install button.

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Once the add-on is installed, Internet Explorer will display the streaming image.

The image below is displayed in both Internet Explorer and Chrome.

Main Web User Interface

1. Live View – view the live image.

2. Setup – Configure the camera settings.

3. Registration – Register your device with TRENDnet.

4. Record button – Click this button to enable recording.

5. Sound/Motion Trigger – Click this button to activate sound and motion.

6. Directional Controller – Control the direction of the camera.

7. Pan Button – Click this button to pan the camera.

8. Patrol Button – Click this button for the camera to patrol the viewing area.

9. Stop – Click this button to stop al Pan/ Tilt/Patrol.

10. Go To – Select a preset position from the drop-down menu.

11. Pan Speed – Select a Pan speed from the drop-down menu.

12. Tilt Speed – Select a Tilt speed from the drop-down menu.

13. Language – Select a language from the drop-down menu.

14. Displays the timestamp.

15. Displays the live image.

16. Product name and Model number.

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Camera Toolbar

COMPONENT

DESCRIPTION

Passive Profile

This profile, in grey, means the camera is

deselected.

Active Profile

This profile, in yellow, means the camera

is selected.

Full Screen Mode

The viewable screen is expanded to full

screen mode.

Snapshot

Click this button to take a snapshot of

image in the viewfinder.

Storage Folder

Select this icon to select the folder where

you want to store video feeds.

Audio

Click this button to toggle between sound

and mute.

Microphone

Click this button to use the microphone on

the camera and listen to incoming audio.

IR LED

Click this button to toggle the on/off IR

LED Day/Night mode.

Zoom In/Zoom Out

There are different zoom options under

Zoom In/Zoom Out. The viewing angle can

be zoomed in from 1 times, 2 times, and 4

times.

Mode Level

There are four modes available: Mode 1,

2, 3, 4.

Setup

View camera settings:

1. Login to the camera

2. Click Setup. The main configurable screen appears.

From the menu on the left side of the screen, select an option.

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Wizard

The first screen in the Setup panel displays a Welcome to Internet Connection Setup

Wizard. Click Next to continue.

Step 1: LAN Settings

Under LAN Settings you are provided with two choices, IPv4 Settings and IPv6 Settings.

Select DHCP for the router to choose your IP address. Click Next.

For Static options, click Static IP Address.

In the Static IP address field, type in the IPv4 IP Address, the Subnet Mask, Default

Gateway, Primary DNS and/or Secondary DNS servers. There is also an option to include

a Search Domain if you have one.

When you configure static IP settings, click the radio button next to IPv6 Static IP

Address. The field now extends to further options. Type in the IPv6 IP Address in the

field provided. Then enter the Default Gateway details, a Primary DNS, and a secondary

DNS.

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Click the Next button to continue.

Step 2: Internet Settings

If your ISP requires a username and password, now is the time to complete the empty

fields. Click the Enable checkbox. Enter a Username and Password, and click the Next

button.

Step 3: DDNS Settings

Under DDNS Settings, click the checkbox to enable this feature. In Server Address, select

one of the domains from the drop-down menu. The field to the left of the drop-down

menu automatically populates. Under Host Name enter the name the DDNS service

provided. Enter a Username and Password, repeat the password and finally enter the

Timeout. Timeout states the time DDNS is updated. Click Next to continue.

Step 4: Camera Name Settings

Enter a name for the camera. This feature is helpful when you have more than one

camera setup. When complete, click Next.

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Step 5: Time Settings

From the drop-down menu, select a Time Zone. Click the checkbox to enable daylight

saving. To edit further options, either select Auto Daylight Saving or Set DST manually.

Auto Daylight will set the Daylight Savings time for you automatically. If you select DST

manually, you can offset the time within 1-2 hours. Then select a start time and an end

time from the drop-down menus provided. You can also click the “Keep current date

and time” which maintains the current time and date of the camera. Other options

include, “Synchronize with Network Time Protocol server”. Ask your administrator if you

have a server like this. The last option, “Setup a Date and Time manually”, allows you to

manually configure the date and time from the drop-down menus provided.

Alternatively, you can also click “Sync with Computer Time”. This uses the current time

settings on the computer you are using to sync with the camera’s. Click Next to continue.

Step 6: Setup Complete

This is the final screen of the wizard. It shows the configuration options you selected.

Click Apply to make the changes. After you click through, a notice will appear to mention

that the camera will restart in 60 seconds and that its saving. After it restarts, you are

directed back to the start of the wizard.

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Configuring Camera Settings

The TV-IP862IC allows you to make configuration changes from anywhere by connecting

to the camera using a standard web browser.

To configure camera settings:

1. Login to the camera as described in the section Using the web-based

configuration interface.

2. Click System. The system status screen appears.

Admin Password Settings

In this section there are two configuration parts – Admin and Time and Date. These

settings can be configured using the Setup Wizard but if you have already done the

wizard and want to return to these settings, this is the place to do it.

1. Enter the Old Password (30 characters is the maximum length)

2. Enter the New Password (30 characters is the maximum length)

3. Confirm New Password – Repeat the password you have just entered.

4. Click Save.

Please Note the password can only contain: Alphanumeric: A-Z, a-z, 0-9, and Special

Characters: !, @, #, $, %

Add User Account

1. User Name – enter a new username in this field.

2. New Password – enter a password for the user in this field.

3. Confirm New Password – Repeat the password you have just entered.

4. Click Add to continue.

User List

The User List is now populated with the name(s) of the user(s) you have added to the

above configuration. If you wish to delete a user, select the user from the drop-down list

and click Delete.

Authentication

1. RTSP Authentication – click the checkbox if you wish to enable the

authentication of Real-time Transport Streaming Protocol

2. HTTP Authentication – click the checkbox if you wish to enable HTTP

authentication.

3. Snapshot URL Authentication – click the checkbox if you wish to enable

snapshot authentication of the current video stream using the hyperlink next to it.

4. Click Save to continue.

Device Settings

1. Camera Name – In this field enter a name for the camera.

2. OSD – Click the OSD checkbox if you wish to have an On-screen display.

3. Label – If you have clicked the OSD previously, enter a name under the Label field

to make the name visible. Also, click the Time Stamp checkbox if you wish to add a

timestamp to the image. Click Save to continue.

4. LED Light – From the drop-down list, you have the option to select Power/Link, Off,

or Blinking. These options allow you to adjust the LED settings according to your

requirements.

5. Calibrate the Device – Click the Calibrate the Device button to do exactly what it

says. The camera will now pan and tilt to get the system into calibration mode.

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System – Time and Date

Under Time Zone, select your region from the drop-down list

 If you need to setup Daylight Saving time, click the Enable Daylight Saving

checkbox.

 The two options available are Auto Daylight Saving and Set DST Manually. Click

Auto Daylight Saving to allow the camera to automatically adjust Daylight

savings time.

 Select Set DST Manually if you wish to set the Daylight Savings time yourself. A

configurable drop-down menu appears allowing you to set the Daylight time

according to your requirements. Select an Offset time and from the drop-down

list (Month, Week, Day, Hour, and Minute) select a Start Time and an End

Time.

Automatic Time Configuration

Click the Synchronize with NTP Server checkbox to enable this feature. An NTP Server

field opens to prompt you to enter the server details.

Enter the server details otherwise consult your administrator for server details.

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Set Date and Time Manually

Click the Setup Date and Time Manually checkbox to enable this feature. Here you have

the option to select a Year, Month, Day, Hour, Minute, and Second or just click Copy

Your Computer’s Time button. Click Apply to continue.

Network

In this section there are five configuration parts – Network, Wireless Setup, Dynamic

DNS, Cloud Setting, and Cloud Status. These settings can be configured using the Setup

Wizard but if you have already done the wizard and want to return to these settings,

this is the place to do it.

LAN Settings

There are wired LAN settings and wireless settings. For LAN settings follow these

instructions:

1. Select the radio button next to DHCP Connection under LAN Settings

2. Set the HTTP Port or leave the default at 80.

3. Set the RTSP Port or leave the default at 554.

4. Under UPnP, check the UPnP checkbox if you wish to use UPnP and the same

goes for UPnP Port Forward.

5. If you use Bonjour for Mac’s, click the Bonjour checkbox under Apple.

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For Static IP Address issues follow these steps (Best suited for experienced users):

1. Select the radio button next to Static IP Address under LAN Settings

2. Enter the IPv4 IP address in the field provided.

3. Set the Subnet Mask.

4. Set the Default Gateway IP settings from your router

5. Lastly, set the optional Primary and Secondary DNS fields.

6. Click Apply to complete the configuration.

If you are connecting the camera directly to a PPPoE network, the camera also has

configuration options for that.

1. Click the PPPoE checkbox. The viewable window will scroll down to reveal more

options.

2. Enter the User Name and Password/Confirm Password details. The Status

should indicate a Success or Failure (if you have a failure please consult your network

administrator or your internet provider)

3. Set the Port Settings, HTTP Port and RTSP Port.

4. Set the UPnP settings, UPnP and UPnP Port Forward.

5. Lastly, set the Apple, Bonjour settings.

6. Click Apply to complete the configuration.

Network – Wireless Setup

Click the Enable Wireless button to start using this wireless function. This function takes

a while to restart the camera.

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After the camera has restarted, the wireless configuration options become available.

1. Check the Wireless checkbox. The camera automatically starts scanning your

wireless area.

2. Enter a name in the Network Name field manually, or select a wireless network

router from the drop-down list under Site Survey.

3. Under Wireless Mode select between Infrastructure and Ad-hoc mode.

Infrastructure Mode - An 802.11 networking framework in which devices communicate

with each other by first going through an Access Point (AP). In infrastructure mode,

wireless devices can communicate with each other or can communicate with a wired

network.

Ad-Hoc - An 802.11 networking framework in which devices or stations communicate

directly with each other, without the use of an access point (AP).

Under Security Mode select between None, WEP, WPA-PSK, and WPA2-PSK.

None – means no security

WEP - a security protocol for wireless local area networks (WLANs) defined in the

802.11b standard. WEP is designed to provide the same level of security as that of a

wired LAN. LANs are inherently more secure than WLANs because LANs are somewhat

protected by the physicalities of their structure, having some or all part of the network

inside a building that can be protected from unauthorized access. WLANs, which are

over radio waves, do not have the same physical structure and therefore are more

vulnerable to tampering. WEP aims to provide security by encrypting data over radio

waves so that it is protected as it is transmitted from one end point to another.

WPA-PSK - uses a pass-phrase, which is between 8 and 63 characters long. This pass-

phrase is created and entered by the user into any client station’s configuration utility,

as well as into the AP. (A recommendation: do not pick a password already in use within

the network, and do not use a variation of your office address.) Generally, when

creating or setting up a wireless LAN, the first thing to be configured is the AP, which is

then followed by the configuration of client stations. Configuring an AP depends largely

upon the manufacturer’s instructions; client station configuration is where the real

choices about security come into play.

WPA2-PSK - it is a method of securing your network using WPA2 with the use of the

optional Pre-Shared Key (PSK) authentication, which was designed for home users

without an enterprise authentication server. To encrypt a network with WPA2-PSK you

provide your router not with an encryption key, but rather with a plain-English

passphrase between 8 and 63 characters long.

Depending on what Security Mode you are using, enter the Key in the key field next to

Key. Click the Show Hidden Key if you wish to see what you are typing.

Click Apply to continue.

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Network – Dynamic DNS – Dynamic DNS Settings

Dynamic DNS is a method of keeping a domain name linked to a changing IP address as

not all computers use static IP addresses. Typically, when a user connects to the Internet,

the user’s ISP assigns an unused IP address from a pool of IP addresses, and this address

is used only for the duration of that specific connection. This method of dynamically

assigning addresses extends the usable pool of available IP addresses. A dynamic DNS

service provider uses a special program that runs on the user’s computer, contacting the

DNS service each time the IP address provided by the ISP changes and subsequently

updating the DNS database to reflect the change in IP address.

1. Click the DDNS checkbox to enable DDNS settings.

2. Select the DDNS Server from the drop-down list.

3. Enter the Host Name you setup on this online server.

4. Enter a User Name in the field provided.

5. Enter a Password and confirm the Password.

6. Enter a Timeout, in hours, for the length you want the connection to stay

active.

7. Click Apply. The Status should change if you have configured the online DNS

settings correctly.

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Network – Cloud Setting – Cloud Setting

This section covers connecting to the cloud. What is a cloud? Cloud computing is being

able to connect to your TV-IP862IC from any location. You can access and control the

device via the internet. To do this, click the radio button next to the Enable button. Click

Apply. Your selection is saved but there will not be any notification.

Network – Cloud Status – Cloud Status

This section shows you the hyperlink to your cloud connection. Once you click the link,

your browser opens to the cloud interface. Click Refresh to update the image.

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Audio /Video

In this section there are two configuration parts – Audio and Video and Image Setup.

These settings can be configured using the Setup Wizard but if you have already done

the wizard and want to return to these settings, this is the place to do it.

Audio and Video – Video Profile

Under each profile settings there are six main functions, Encoder Type, Resolution,

Frames per Second, Encode Method, bps, and RTSP URL settings.

Encode Type: This sets the file format and file quality.

Resolution: This is the size of your image.

Frames Per Second: This is the speed at which each frame is captured.

Encode Method: Is your Constant Bit Rate.

bps: Is the transmission speed of your data (4Mbps-64Kbps).

RTSP URL: is the RTSP URL where video streaming is accessed.

Each Profile offers different specifications. Select the specifications that best suite you.

Audio and Video - Video Profile 1:

Encode Type – H.264 & MPEG4

Resolution – 1280x720/640X352/320X176/160X80

FPS – 30/15/10/6/5/3/2/1

Encode Method – Two options available: CBR/Quality. CBR and Quality can be defined

as such. When users choose the CBR encode method, the camera selects the bitrate as

the first priority. The TV-IP862IC will adjust the image quality to fit the bitrate. When the

user chooses the Quality encode method, the camera select the bitrate to fit the quality

bps:

4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/128Kbps

/64Kbps

Quality – Low/Fair/Standard/Good/Excellent

RTSP URL – play1.sdp

Audio and Video – Video Profile 2

Encode Type – H.264 & MPEG4

Resolution –640X352/320X176/160X80

FPS – 30/15/10/6/5/3/2/1

Encode Method – CBR/Quality

bps –

4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/128Kbps

/64Kbps

Quality – Low/Fair/Standard/Good/Excellent

RTSP URL – play2.sdp

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Audio and Video – Video Profile 3

Encode Type – JPEG

Resolution –1280x720/640X352/320X176/160X80

FPS – 30/15/10/6/5/3/2/1

Encode Method –Quality

Quality – Low/Fair/Standard/Good/Excellent

RTSP URL – play3.sdp

Video Profile Four for Mobile Devices Only - Options:

Encode Type – H.264 & MPEG4

Resolution – 1280x720/640X352/320X176/160X80

FPS – 30/15/10/6/5/3/2/1

Encode Method – CBR/Quality

Bps –

4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/128Kbps

/64Kbps

Quality – Low/Fair/Standard/Good/Excellent

RTSP URL – 3gpp

Day/Night Mode

The TV-IP862IC allows users to record data in day and night mode. The TV-IP862IC has

LED’s for night mode. This section provides day and night options. You can select it to

run automatically, manually, in constant day mode or constant night mode.

Toggle this switch On/Off

Day/Night Settings

When you select "Day" mode, the viewing image is in normal "color" mode. However,

when you use "Night" mode, the viewing image turns black and white. The reason for

this is to create a clearer and smoother image. When you select "Auto" mode, the

Day/Night function is concealed.

Please Note: This allows you to set the camera to switch automatically from day to night

mode (default) or to permanently set the color and Black/White operations. Also note,

even when the camera is set to color mode, it will switch to Black/White night vision if

there is no longer enough ambient light to support the color saturation.

Auto Mode - The camera automatically removes the filter by gauging the amount of

ambient light entering the lens.

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Day Mode - In Day Mode, the camera switches on the IR cut filter to block infrared light

from reaching the sensor so colors aren't distorted.

Night Mode - In Night Mode, the camera switches off the IR cut filter so the sensor can

accept infradred light, helping to improve low light sensitivity.

Audio Setup

The TV-IP862IC allows users to record and broadcast audio. Click the Speaker checkbox

to change the volume settings on the camera’s speaker. Click the Microphone checkbox

and select your preference from the volume drop-down list. Click Apply to continue.

Audio/Video – Image Setup

Just like any camera, you are able to make changes to the image settings. With the TV-

IP862IC, you can change the Brightness, Contrast, color scheme to Black/White, Flip the

image, change the Frequency, Shutter Speed, Saturation, Hue, Mirror, Auto Exposure

and White Balancing. The settings can be viewed “live” through the LIVE VIDEO display

in the forefront image

If you wish to discard the changes you made click the Reset to Default button.

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Action – Recording

In this section there are five configuration parts – Recording, Video Clip, Snapshot,

Preset Position, and SD Management.

This option allows you to record constantly. If you select Always bear in mind that the

Recording Type should be Video and that the source usually comes from Profiles 1, 2 or

4 under Source. Make sure the Micro SD Card settings are setup to accommodate the

huge storage space required for Always connections. Click Apply to complete the

configuration.

Trigger By – Schedule

This option allows you to record according to the schedule you setup. If you select

Schedule a calendar of the days of the week appear. Here you can select from each

day’s checkbox which days you want to setup and you can create a start and end time.

Click Apply to complete the configuration.

Trigger By – Motion

This option allows you to record according to the motion parameters you setup. If you

select Motion, click the Schedule during checkbox. Then a calendar of the days of the

week will appear. Here you can click one of the days checkboxes and you can create a

start and end time. The Recording Type changes to pre-event or pre-event settings. This

means the camera will start recording before the motion event is observed and after the

motion event is inactive. These times can only be set in seconds. Click Apply to complete

the configuration.

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Trigger By: Sound

This option allows you to record according to the audio parameters you setup. If you

select Sound, click the Schedule checkbox. You can now configure this by clicking the

checkbox of the days of the week. You can edit the Start and End times. Under

Recording Type, edit the Pre-event recording and Post-event recording times. Decide

whether you want to take a Snapshot or Video. Select the source, File Format, and

Recording Time duration (in minutes).

Recording Type

The two main sections here are Snapshot and Video. Snapshot takes a picture from your

recorded data and only works with Profile 3. Video captures source data from Profiles 1,

2, and 4 which is configurable in Video/Audio settings. Recording data can be recorded

in increments of 1-6 minutes.

Target – Micro SD Card

Keep Free Space is used to set the capacity of your Micro SD card, preventing the

system from becoming unstable.

Recycle Click here to recycle the material on your Micro SD card. When the Micro SD

card is full all previous data is removed or recorded over thereby freeing up space.

These settings depend on the size of your SD card. The larger your SD card the more

storage space you have to record data. Recording data can be recorded in increments of

1-6 minutes. Cyclic settings can also be checked.

Target - Samba Network Device

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The Samba Network Device requires a NAS server or a linux server to operate. Under

Server, enter the server address. Click the Anonymous radio button to allow

anonymous users to send files to the Samba server. Then enter the Share Folder, Sub

Folder (if needed) and enter the Disk Space needed. Lastly, click the Recycle checkbox if

you want to recycle data in the Share Folder. This is useful when you don’t need to keep

all the recorded material.

If you click the Account radio button, then enter a Username and Password. This will

authenticate the user every time they log on to the samba server. Then enter the Share

Folder, Sub Folder (if needed) and enter the Keep Disk Space needed. Lastly, click the

Recycle checkbox if you want to recycle data in the Share Folder. This is useful when you

don’t need to keep all the recorded material. Remember to click the Apply button

whenever you want to save your changes.

Anonymous View

Account View

Recording features:

Function

Recordin

g

Video

Clip

Snapshot

Note

Trigger

Type

Always

Y

Motion

Y

Motion

with

Schedule

Y

Schedule

Y

Sound

Y

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Sound

with

Schedule

Y

Video profile Options

3

1

* For recording and video,

the available video options

are profile 1/2/4.

* For snapshot, the default

video option is profile 3.

Target

E-Mail

N

Y

FTP

N

Y

SD card

Y

N

Samba

Y

N

Recording

Type

Pre-

Event

Y

* It's only supported when

trigger by Motion/Sound is

activated.

* Snapshot, it’s activated

using 6 snapshots only.

Post

Event

Y

N

Y

* It's only supported when

trigger by Motion/Sound is

activated.

* Snapshot, it's activated

using 6 snapshots only.

Real

Time

Y

Action – Video Clip

Click the Video Clip checkbox to activate video recording events. There are three main

sections:

Trigger By: Always, Motion, Schedule, and Sound

Video Clip Type: Configure the recording options

Target: The targets available are FTP and E-mail. If you want to record data to an FTP

server, click FTP. If you want to record data to an E-mail account click E-mail.

The Trigger by and Video Clip settings are similar to the options under Recording Type.

Please see the above description for details.

Video Clip - Target

Target offers two variables, FTP or Email. You cannot select both. If you select FTP enter

the details as laid out in the FTP field.

FTP Server – this is your FTP server address

Port – this is the default FTP Port (21) address

Username – the username your FTP administrator provided

Password – the password your FTP administrator assigned you

Path – the directory

Filename Prefix – the filename you are using to access the data or save the data to

Interval – The interval range is set between 60 and 86400. The default interval is 300

seconds. The interval determines the time between two video clips, and is only used

when you trigger, Always and Schedule.

Send next FTP after – The range is 0 to 86400. The default setting is 10 seconds. This

determines the interval to send the next video clip once the previous video clip has

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finished uploading from the FTP server. It’s only available when trigger by Motion and

Sound is applied.

Passive Mode – It’s used as Server/client initiation access to bypass any proxies.

Click the Test button if you wish to verify your FTP server information. Click Apply to

confirm the configuration settings.

For Email

Recipient E-mail Address – the email address you want to send information to

SMTP Mail Server – the mail server domain details

Port - the default Port number (465)

Username – the username settings provided by your email administrator

Password - the password settings provided by your email administrator

Sender Email Address – the email address of the sender

Interval – The interval range is 60 to 86400. The default interval is 600 seconds. This

determines the time between two video clips, and is only used when you trigger by

Always and Schedule.

Send next email after – This determines the interval to send the next video clip after the

previous video clip is completed via E-mail. It’s only available when you trigger by

Motion and Sound.

Send next email after – the alert email interval times

Use SSL-TLS – this is a secure method (please consult your administrator before using

this setting). There are three options available: None, SSL-TLS or STARTTLS.

Click the Test button to proceed with a test. This will authenticate the email details with

your email server.

If the authentication is positive the test will be complete. If the test is a failure, the

result will not be successful. Click Apply to confirm the configuration settings.

Action – Snapshot

These settings control SNAPSHOT settings for your camera. The Trigger by settings are

similar to settings above, so please view the settings above. The Snapshot Type provides

for a Single snapshot or 6 snapshots at 1-2 second intervals. The Target FTP and Email

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settings are similar to settings explained above. Please read the configuration in the

above explanation. Click Apply to confirm the configuration settings.

Snapshot - Target

Target offers two variables, FTP or Email. You cannot select both. If you select FTP enter

the details as layed out in the FTP field. Click Apply to confirm the configuration settings.

FTP Server – this is your FTP server address

Port – this is the default FTP Port (21) address

Username – the username your FTP administrator provided

Password – the password your FTP administrator assigned you

Path – the directory

Filename Prefix – the filename you are using to access the data or save the data to

Interval – The interval range is set between 60 and 86400. The default interval is 300

seconds. The interval determines the time between two video clips, and is only used

when you trigger, Always and Schedule.

Send next FTP after – The range is 0 to 86400. The default setting is 10 seconds. This

determines the interval to send the next video clip once the previous video clip has

finished uploading from the FTP server. It’s only available when trigger by Motion and

Sound is applied.

Passive Mode – It’s used as Server/client initiation access to bypass any proxies.

Click the Test button if you wish to verify your FTP server information. Click Apply to

confirm the configuration settings.

For Email

Recipient E-mail Address – the email address you want to send information to

SMTP Mail Server – the mail server domain details

Port - the default Port number (465)

Username – the username settings provided by your email administrator.

Password - the password settings provided by your email administrator.

Sender Email Address – the email address of the sender.

Interval – The interval range is 60 to 86400. The default interval is 600 seconds. This

determines the time between two video clips, and is only used when you trigger by

Always and Schedule.

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Send next email after – This determines the interval to send the next video clip after the

previous video clip is completed via E-mail. It’s only available when you trigger by

Motion and Sound.

Send next email after – the alert email interval times

Use SSL-TLS – this is a secure method (please consult your administrator before using

this setting). There are three options available, None, SSL-TLS or STARTTLS.

Click the Test button to proceed with a test. This will authenticate the email details with

your email server.

If the authentication is positive the test will be complete. If the test is a failure, the

result will not be successful. Click Apply to confirm the configuration settings.

Action Preset Position

Preset Position

This screen shows the software Pan/Tilt functions. You can set preset positions for fast

authentication. Most of the screen is taken up by the camera image. On the right of the

main screen is the Pan/Tilt dial.

Preset Position

1. Preset Name – Enter a name in the field provided to give the position a name.

2. Click Add.

3. To set a new Preset Position – Use the Pan & Tilt dial to select your Pan & Tilt

speeds and select the position.

4. Use the Set As Home button to choose it as your home screen.

5. Click the Default Home button if you wish to use this configuration as your

default home viewing area.

6. Preset Locations –Is a list of presets you can setup under Preset Position. This

list is populated with different camera views and angles.

Preset Locations

The Preset Locations is a list of presets you have setup under Preset Position. This list is

populated with different camera views and angles.

Patrol Position

This area is where you setup the movement of the Pan/Tilt during a particular time

frame. This Patrol Position can be setup with different Pan/Patrol Speeds and Dwelling

time(s) in seconds. The Dwelling Time is the duration the camera takes to span a

particular area.

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1. Setup the Preset Position – Once you have setup the Preset in the previous

configuration list, select it from the Preset Locations.

2. Click the Select button to transfer this preset to the Patrol Position.

3. Set the position of your Preset. This depends on the priority of Patrol Position –

which item you want to make your priority.

4. For each Patrol Position you can adjust the Dwelling Time (in seconds). This

indicates the time needed to span each Preset while Patrolling.

5. Click Save to continue and finish the process.

Action – SD Management

SD Card

The TV-IP862IC has a tiny Micro SD card slots at the back of the camera. Micro SD cards

are smaller than normal SD cards and require an adapter to work properly in a Micro SD

slot. Here you can format the SD card, select how many files you want to display on a

page, delete a page and also delete a file. When inserting a Micro SD card for the first

time, make sure you don’t have any important data stored on the card because once

you format the drive that data is lost.

1. Format the SD Card

2. Select how many files you want to display per page.

3. Setup recording by going to Action, Recording.

4. Designate space for the recording and click Apply.

5. To delete a file. Select the file from the list, click the Delete checkbox and click

Apply.

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Motion Detection

In this section there are five configuration parts – Video Motion, Sensitivity, and

Drawing Mode. Each of these components derives its feature set from a live video

stream.

Motion Detection – Live Video

Video Motion Settings

1. Draw a red rectangle around the area on the viewable screen you wish to

monitor.

2. Click the Enable Video Motion checkbox

3. Under Sensitivity, enter a percentage of how sensitive you want the motion

detection to be. 1% is low and 100% is the most sensitive.

4. Click Apply to enforce your configuration.

Editing Video Motion Settings

1. Under Drawing Mode, click Erase motion area to erase the red rectangle from

the screen and motion field. or Click the Clear button to remove the video motion field.

2. Click Apply to accept your configuration changes.

Sound Detection

Sound detection allows the camera to pick up audio from the TV-IP862IC. When you

enable sound detection, the camera listens for sounds based on the sensitivity level you

created. The lower the sensitivity level the easier it is for the camera to detect sounds,

thereby activating the camera to start recording.

Click the checkbox to enable it. Then, in the drop-down list, next to Detection Sensitivity

Level, choose the level you want to use. It ranges from 50-90. Click Apply when you are

finished.

Tools

In this section there are two configuration parts – System, and Firmware Upgrade.

Tools – System

The first configurable option is: Backup Configuration File. Click the Backup button to

save this file to your local hard drive. Then click Save to save it.

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Tools – System – Restore Configuration

This feature allows you to restore the file you just saved above, and restore the system

to the configuration it was previously at. Click the Browse button to locate the file. Once

you have found the file, click Restore. This puts the file back in the system and you are

able to click the Restore button to activate it.

Reset to Factory Defaults

Click the Reset button to restore the TV-IP862IC to its original state.

Reboot Camera

Click the Reboot button to reboot the TV-IP862IC. If the camera should freeze for some

reason or if you need to reload software, or restart it when using the Micro SD card click

the Reboot button.

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Tools – Firmware Upgrade

This window shows all the details of your current firmware. It shows your Current

Firmware Version number and your Current Firmware Build Number. When you want to

upgrade to the latest firmware, go to the Trendnet site, download the latest firmware,

save it to a folder on your computer.

1. Click the Browse button to locate the firmware on your computer.

2. Select the file, click Open .

3. Click OK to continue.

4. A warning message appears at the top of the screen asking you not to turn

anything off.

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Advanced

Advanced – Device Info

In this section there are two configuration parts – Device Info and Log.

Advanced – Device Info – Information

The Device Information highlights everything about the TV-IP862IC camera. All

information refer to the primary software functions on the TV-IP862IC. The list includes

the following:

Camera Name – the name of the camera – TV-IP862IC.

Time and Date – the current time and date on the camera.

Firmware Version – the latest firmware running on the camera.

Firmware Build Number – the software factory build number.

Agent Version – This is the agent number.

MAC Address – This is the MAC address assigned to the device.

IPv4 Address – the current IP address.

IPv4 Subnet Mask – the current Subnet Mask.

IPv4 Default Gateway – the gateway of your router.

IPv4 Primary DNS – the primary DNS assigned by your router.

IPv4 Secondary DNS – the secondary DNS assigned by your router.

Search Domain – This refers to the domain you use in public.

IPv6 Address/Prefix Length – This is the current IPv6 address and prefix length.

IPv6Default Gateway – This is the IPv6 gateway.

IPv6 Primary DNS – This is the IPv6 Primary DNS.

IPv6 Secondary DNS – This is the IPv6 secondary DNS.

PPPoE Status – if you are using PPPoE will show success otherwise if you are not using it,

it will show a failure

DDNS Status – this will be disabled if you are not using DDNS.

Advanced – Log

These settings display the Current Log of the device. Click the Clear button to reset the

log or click the Download button to download a file in txt format

Registration

Click the Registration tab to redirect you to the Trendnet website.

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When you click the Registration button, you are redirected to the Trendnet registration

website.

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Install TRENDnetVIEW Pro Software

4

Click Autorun.

Click on the link, Install TRENDnetVIEW Pro Software, to install it.

Using the proprietary-based configuration interface

This section describes the how to setup a camera using the TRENDnetView Pro 2.0

camera monitoring software. To install TRENDnetView Pro 2.0 on a system running

Windows, launch the TRENDnetView Pro 2.0 installation software on the installation CD-

ROM and follow the setup instructions. Once the software is installed, the TRENDnet

View Pro 2.0 camera monitoring utility is ready for use. Add up to 32 network cameras

to monitor using the software. Additional software, TRENDnet IPView Pro Player

4

Please refer to TRENDnetView Pro User Guide for a more detailed installation

experience.

software is also installed. The TRENDnetView Pro 2.0 Player is used for playing recorded

video from cameras that have been configured to save recorded files.

Running the Software

When the wizard starts, you have the option to select a language. The default is English.

Alternatively, there are 13 other languages to choose from. Select the one that best

suits your needs.

The next screen displays the Welcome screen. Click Next to continue.

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Please view the TRENDnetVIEW Pro User Guide for more details on the software.

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How to setup/access the camera remotely

You can either setup the Dynamic DNS connection via camera itself or your home router.

An account from any of the listed DDNS providers is required prior to this operation.

Configure DDNS on your Camera

1. Go to Camera’s DDNS Setting page, click Enable to activate the feature. Then

select a DDNS provider from the list.

2. Enter your DDNS’s the Host Name, User Name and Password.

3. In the Port Number section, assign an HTTP port of the camera. The default

HTTP Port on the camera is 80. The example shows above is using port number

9000.

4. Open another web browser and go to your Router’s Web Configuration page.

(In the example, TRENDnet’s TEW-651BR Wireless N router is used)

5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. CameraName)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your Camera.

LAN Server: The local IP address of your Camera.

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Then click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual Server setting.

Some router might use Port Forwarding or Special applications for this

function. The setup steps should be very similar.

6. Open another web browser and enter your DDNS domain and camera’s port

number.

http://yourDomainName:PortNumber

7. Camera’s login page will appear.

Configure DDNS on your router

1. Go to Camera’s DDNS  Ports Number section, assign a HTTP port for your

camera and click Apply.

2. Login to your router’s web configuration page.

3. Find the Dynamic DNS configuration section.

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4. Enable DDNS, fill out the following information and then click Apply.

5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. Camera Name)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your Camera.

LAN Server: The local IP address of your Camera.

Click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual Server setting.

Some router might use Port Forwarding or Special applications for this

function. The setup steps should be very similar.

6. Open another web browser and enter your DDNS domain and camera’s port

number.

http://yourDomainName:PortNumber

7. The camera login page will appear.

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Technical Specifications

TV-IP862IC

System

General

Network Processor – Faraday SOC

System ROM – 16MB Flash

System RAM – 128MB DDR II

Ethernet Interface - 10/100BaseT Port x1

- Compliant to following standards

-IEEE 802.3 compliance

-IEEE 802.3u compliance

-Support Full-Duplex operations

-MDI/MDIX auto-negotiation

-802.3x Flow Control support for Full-Duplex mode

Power Supply - Input : 100 ~ 240 VAC, 0.5 A, 50 - 60 Hz

-Output : DC 12V / 1 A

- Power cord length: 1.5 meters

Power Consumption - Max.10.5W / 12V @motor on and IR on

Environment - Operation: Temp: 0℃ ~ 40℃ Humidity: 20% ~ 85% non-

condensing Storage: Temp: -25℃ ~ 70℃ Humidity: 5% ~ 95% non-

condensing

Certification - FCC / CE class B / LVD / Anatel

Sensor and Lens

Image Sensor

1/4” CMOS Sensor

Image resolution

1280X 800

F-Stop

F2.0

Focus Length

4.6mm

Sensitivity

1 lux@IR_LED Off (minimum)

0 lux@IR_LED On

Focus Depth

20cm~Infinity

View Angle

Horizontal – 48.8°

Vertical – 31.1°

Diagonal – 57.8°

Image Processing

Compression

H.264/MPEG4/MJPEG triple format compression simultaneously

Multi-profile

Support 4 video profiles simultaneously

Exposure Control

Auto

White Balance

Auto

Frequency

50 Hz

60 Hz

Image size and

frame rate

1280*800 mode /H.264

- Max Resolution: 1280x800

- Max frame rate: 30 fps

Audio

Input – Internal

Microphone

Yes

Input – Sensitivity

42dB +/- 3dB (5 Meters distance min.)

Input – Directivity

Omni-directional

Input – Frequency

Response

50~16000Hz

S/N

More than 58 dB

Output Audio

Output

Line Out

Two-way audio

Full Duplex

Audio Codec

PCM /ADPCM/AAC

Other

Day/Night

Built-in ICR

IR LED

Built-in IR LED (Max up to 5 M)

I/O Connector

Micro SD slot *1 , Max support 32GB (SDHC class10)

Pan/Tilt

Pan range

+165° ~ -165°

Tilt range

+90° ~ -25°

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LED & Buttons

Power LED

Color: Blue (Lighting when power on)

Link/act. LED

Color: Green (Lighting when LAN/WLAN is connected , Flashing when

LAN/WLAN is transmitting video stream)

WPS LED

 Color: Green

 Push WPS button over 3 seconds and then release WPS button,

and LED blinking 1 time/sec.

-WPS success: Lighting and then reboot directly.

-WPS Fail: blinking 5 times/ sec for 20 seconds and then reboot

directly.

WPS button

Push button(more than 3 seconds) to enable Wi-Fi Protected Setup (WPS)

function

Reset button

Push button for Factory reset

Wireless Interface

Chipset Model

Ralink RT5370 11b/g/n

Host Interface

USB2.0 Chipset on board

IEEE 802.11b specification

Standard

IEEE 802.11b

Radio and

Modulation Type

DQPSK, DBPSK, DSSS, and CCK

Operating Frequency

2400 ~ 2483.5MHz ISM band

Channel Numbers

11 channels for United States

13 channels for Europe Countries

Data Rate

11, 5.5, 2, and 1Mbps

Media Access

Protocol

CSMA/CA with ACK

Transmitter Output

Power

Typical RF Output Power at each RF chain, Data Rate and at room Temp.

25degree C

17.5dBm(±2dB) at 1,2,5.5,11Mbps

Receiver Sensitivity

Typical Sensitivity at Which Frame (1000-byte PDUs) Error Rate =8%

–92dBm at 1Mbps

–91dBm at 2Mbps

–90dBm at 5.5Mbps

–89dBm for 11Mbps

IEEE 802.11g specification

Standard

IEEE 802.11g

Radio and

Modulation Type

BPSK, QPSK, 16QAM, 64QAM with OFDM

Operating Frequency

2400 ~ 2483.5MHz ISM band

Channel Numbers

11 channels for United States

13 channels for Europe Countries

Data Rate

6,9,12,18,24,36,48,54Mbps

Media Access

Protocol

CSMA/CA with ACK

Transmitter Output

Power

Typical RF Output Power (tolerance +-2dB) at each RF chain, Data Rate

and at room Temp. 25degree C

17.5dBm at 6~12 Mbps

17.5dBm at 18 Mbps

17.5dBm at 24 Mbps

16.5dBm at 36 Mbps

15.5dBm at 48 Mbps

14.5dBm at 54 Mbps

Receiver Sensitivity

Typical Sensitivity at Which Frame (1000-byte PDUs) Error Rate =10%

–90dBm at 6Mbps

–88dBm at 9Mbps

–86dBm at 12Mbps

–83dBm at 18Mbps

–81dBm at 24Mbps

–78dBm at 36Mbps

–76dBm at 48Mbps

–74dBm at 54Mbps

IEEE 802.11n specification

Standard

IEEE 802.11n

Radio and

BPSK, QPSK, 16QAM, 64QAM with OFDM

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Modulation Type

Operating Frequency

2400 ~ 2483.5MHz ISM band

Channel Numbers

11 channels for United States

13 channels for Europe Countries

Data Rate

From MCS0 to MCS7

MCS

GI-400ns / 20MHz

0

7.2

1

14.4

2

21.7

3

28.9

4

43.3

5

57.8

6

65.0

7

72.2

Media Access

Protocol

CSMA/CA with ACK

Transmitter Output

Power

 Typical RF Output Power (tolerance +-2dB) at each RF chain, Data

Rate and at room Temp. 25degree C

 HT20

 14.5dBm at MCS0~MCS7

Receiver Sensitivity

 Typical Sensitivity at Which Frame (1000-byte PDUs) Error Rate =10%

 HT20

–88dBm at MCS0

–84dBm at MCS1

–81dBm at MCS2

–78dBm at MCS3

–74dBm at MCS4

–72dBm at MCS5

–70dBm at MCS6

–67dBm at MCS7

Antenna

Specification



Antenna

 Dipole Antenna

Gain

 2 dBi(max.)

Operating Frequency

 2.4~2.5Ghz



Firmware Specification

OS

Linux 2.6

Live Video (IE)

 Video Profile : Profile1, Profile2 Profile3 and Profile4

 Manually Snapshot, Manually Recording, Set Storage Folder

 Listen/Stop Listening, Talk/ Stop Talking

 Language selection: English, German, Spanish, Russian, and French

 IR_LED On/Off (When “Day/Night Mode setting” is “Manual IR” mode)

 Digital Zoom in /Zoom out control

 Indicator

1. Motion Trigger Indicator

2. Recording Indicator

Live Video (Non-IE)

 Video Profile : Profile1, Profile2 Profile3 and Profile4

 Manually Snapshot, Manually Recording, Set Storage Folder

 Listen/Stop Listening, Talk/ Stop Talking

 Language selection: English, German, Spanish, Russian, and French

 IR_LED On/Off (When “Day/Night Mode setting” is “Manual IR” mode)

 Digital Zoom in /Zoom out control

 Indicator

1. Motion Trigger Indicator

2. Recording Indicator

Digital Zoom

4X

Setup wizard

This wizard will guide you through a step-by-step process to configure

your new IP Camera and connect the camera to the internet.

Network setting

 LAN Settings

1. Automatic IP Address

2. Static IP Address (Default IP:192.168.10.30)

3. PPPoE :Enable/Disable

 User Name

 Password

 Confirm password

 Port Settings

1. HTTP Port(default is 80)

2. RTSP Port(default is 554)

 UPnP

1. UPnP :Enable/Disable

2. UPnP Port Forward :Enable/Disable

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 External HTTP port(default is 80)

 External RTSP port(default is 554)

 Apple

Bonjour :Enable/Disable

Dynamic DNS setting

 Enable/ Disable

1. Server Address

2. Host Name

3. User name

4. Password

5. Confirm Password

6. Timeout

7. Status

Network Protocols

support

 IPv4 , IPv6 ,ARP, TCP, UDP, ICMP

 DHCP Client

 NTP Client

 DNS Client

 DDNS Client

 SMTP Client

 FTP Client

 HTTP Server

 UpnP Port Forwarding

 PPPoE

 LLTD

 RTP (Real Time Protocol)

 RTCP (Real Time Control Protocol)

 RTSP (Real Time Streaming Protocol)

 3GPP

 SAMBA Client

Image setting

 Brightness (0 ~100)

 Saturation (0 ~100)

 Contrast (0 ~100)

 Hue (0~100)

 Black/White mode

 Mirror (Enable/Disable)

 Flip(Enable/Disable)

 Frequency: 60Hz ,50Hz and Auto

 White balance: Auto/ Disable

 Slow Shutter: Disable, 1/15s, 1/10s, 1/7.5s, 1/3.75s

 Reset to Default

Video Profiles

 Video Profile 1 mode

1. Encode Type: H.264/MPEG4

setting

2. Resolution Type:1280x720, 640x352, 320x176, 160x80

3. Max Frame Rate: H.264@30fps , MPEG4@30fps

4. Fixed Bit Rate: 64K, 128K, 256K, 384K, 512K, 768K, 1M, 1.5M,

2M, 3M, 4M (H.264/MPEG4 only)

5. RTSP Default URL is http://IP_Cam_IP/play1.sdp

 Video Profile 2 mode

1. Encode Type: H.264/MPEG4

2. Resolution Type: 640x352, 320x176, 160x80

3. Max Frame Rate: 30fps

4. Fixed Bit Rate: 64K, 128K, 256K, 384K, 512K, 768K, 1M, 1.5M,

2M, 3M, 4M (H.264/MPEG4 only)

5. RTSP Default URL is http://IP_Cam_IP/play2.sdp

 Video Profile 3 mode

1. Encode Type: JPEG

2. Resolution Type: 1280x720, 640x352, 320x176, 160x80

3. Max Frame Rate: 1280x720@5fps,

640x352/320x176/160x80@30fps

4. JPEG Quality: Low, Fair, Standard, Good, Excellent (JPEG only)

5. RTSP Default URL is http://IP_Cam_IP/play3.sdp

 Video Profile 4 mode

1. Encode Type: H.264/MPEG4

2. Resolution Type: 640x352, 320x176, 160x80

3. Max Frame Rate: 30fps

4. Fixed Bit Rate: 64K, 128K, 256K, 384K, 512K, 768K, 1M, 1.5M,

2M, 3M, 4M (H.264/MPEG4 only)

5. RTSP Default URL is http://IP_Cam_IP/3gpp

Audio setting

 Speaker:

-Enable/ Disable

-Volume adjustable: 0 ~ 100

 Microphone:

-Enable/ Disable

-Volume adjustable: : 0 ~ 100

3GPP support

 Audio codec: AAC

 Video codec/MPEG4

 Protocols / RTSP, RTP, RTCP

System Time setting

 Time Configuration

1. Time Zone Setting

2. Daylight Saving: Enable/ Disable

-Auto Daylight Saving

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-Set date and time manually

 Automatic Time Configuration

1. Synchronize with NTP Server

 Set Date and Time manually

manually setting/ Copy your PC’s Time settings

Recording

 Enable/ Disable

1. Trigger Event:

-Always

-Motion Detection

 Only during

 Pre-event recording: Default is 5 seconds(between 0

to 5 seconds)

 Post-event recording: Default is 5 seconds(between 0

to 60 seconds)

-Sound Detection

 Only during

 Pre-event recording: Default is 5 seconds(between 0

to 5 seconds)

 Post-event recording: Default is 5 seconds(between 0

to 60 seconds)

-Scheduled

2. Recording Type

 Snapshot

-Source:Profiles3

 Video

-Source:Profiles1, 2 and 4(Default is Profile2)

3. Record to:

-Micro SD card

-Samba network device

Video Clip setting

 Enable/ Disable

1. Trigger Event:

-Always

-Motion Detection

 Scheduled

-Sound Detection

 Scheduled

-Scheduled

2. Video Clip Type

- Source: Profiles1, 2 and 4(Default is Profile2)

-Pre-event recording (Between 0~5 seconds)

-Maximum duration (Between 5~10 seconds)

3. Target :

-FTP Server

 FTP Server IP address and port number

 User Name

 Password

 Path

 Filename Prefix

 Interval: Between 60~86400 seconds(for Schedule

and Always)

 Send next FTP after (for Motion only)

 Passive Mode: Enable/Disable

-E-mail Address

 Recipient E-mail Address

 SMTP Mail Server

 Port

 User Name

 Password

 Sender E-mail Address

 Interval: Range :60 to 86400 seconds(for Schedule

and Always)

 Send next E-mail after(for Motion and Sound)

 Use SSL-TLS

- Test

Snapshot setting

 Enable/ Disable

1. Trigger Event:

-Always

-Motion Detection

 Scheduled

-Sound Detection

 Scheduled

-Scheduled

2. Snapshot Type

-Source:Profiles3

-Single snapshot

-6 snapshot with 1 or 2 second interval

 3 frames before and 3 frames after motion frame

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3. Target :

-FTP Server

 FTP Server IP address and port number

 User Name

 Password

 Path

 Filename Prefix

 Interval: Between 60~86400 seconds(for Schedule

and Always)

 Send next FTP after (for Motion and Sound)

 Passive Mode: Enable/Disable

-E-mail Address

 Recipient E-mail Address

 SMTP Mail Server

 Port

 User Name

 Password

 Sender E-mail Address

 Interval: Range :60 to 86400 seconds(for Schedule

and Always)

 Send next E-mail after(for Motion and Sound)

 Use SSL-TLS

Test

Motion detection

 Enable/ Disable: Video Motion

1. Sensitivity: Range 0~100

Drawing Mode: Draw motion area/ Erase motion area

Sound Detection

Enable/ Disable

Detection Sensitivity: Range 50~100

Maintenance-

Admin setting

 Admin password setting

 Add User account: 20 users maximum

 User List: Delete

 Authentication

1. RTSP Authentication : Enable/Disable

2. HTTP Authentication : Enable/Disable

3. Snapshot URL authentication : Enable/Disable

 Device setting

1. Camera Name

2. OSD: Enable/ Disable

-Label

-Time Stamp : Enable/ Disable

3. LED light

-Power/Link

-Off

-Blinking

Backup and restore

Setting

 Save to local hard drive

 Load from local hard drive

 Restore to factory defaults

 Reboot Device

Firmware upgrade

 Firmware information

1. Current firmware Version

2. Current product name

Firmware upgrade

System log

 512 items (max) stored on the Flash drive

 Clear system log

 Download from device

System

Management

 Web Based Administration

 NIPCA support

 ONVIF profile S

RESET Function

 Keep the RESET button pressed for at least 6 second to reset all

configurations to factory default values.

 When factory reset processing, Power LED and Link LED have switch

lighting.

Browser

 Internet Explore Version 9 above

 Firefox 13.0 or above

 Safari 4.0 or above

 Google Chrome 24 or above

WLAN setting

 Wireless : Enable/Disable (Default is “Enable”)

 Network Name(SSID): (Default is “TRENDnet”)

 Site Survey

 Wireless Mode: Infrastructure / Ad-hoc

 Security Mode: None /WEP /WPA-PSK /WPA2-PSK

 Authentication:

1. WEP 64/128 bits

2. WPA-PSK (TKIP/AES) ( Infrastructure support only )

3. WPA2-PSK (TKIP/AES) ( Infrastructure support only )

 Show Hidden Key

 Channel ( Ad-hoc support only )

WPS Support

Day/Night Mode

 Auto

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setting

 Manual IR

 Always day mode

 Always night mode

 Schedule

Software Specifications

OS

Windows XP/Vista/7 (32/64bit platform)

AutoRun

Installation

One is Executable format, another

can install to PC from CD-ROM

Setting Items

 Search and list IP camera

 Suggestion IP address function

 IP mode

 Wireless setting

API (SDK)

Uniform interface

CGI

Uniform interface

Mobile App Specification

OS Support

 Apple IOS5 or above

 Android™ 2.3 or above.

Trendnet CloudView

 Support Cloud Link Camera

 Support Local Network Camera scan

 Support Initial Camera

 Support video recording (optional for paid version)

Zoom in/ out

Pinch to control

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Troubleshooting

1. The Power LED and Ethernet Activity LED do not light up.

The power supply or camera might be faulty. Check that the connection to both

the power source and the terminal on the back of the camera are secure and

that you are using the provided power supply. If the camera is otherwise

functioning correctly, the LEDs might have been disabled in the configuration.

See the section of this guide on Configuration of System settings.

2. The camera can’t be accessed or access is slow

There might be a problem with the network cable. To confirm that the cables

are working, ping the address of a known device on the network. If the cabling

is OK and your network is reachable, you should receive a reply similar to the

following (…bytes = 32 time = 2 ms).

Another possible problem may be that the network device such as a hub or

switch utilized by the Network Camera is not functioning properly. Please

confirm the power for the devices are well connected and functioning properly.

3. The camera can be accessed locally but not remotely

This might be caused by a firewall. Check the Internet firewall with your system

administrator. The firewall may need to have some settings changed in order

for the Network Camera to be accessible outside your local LAN. For more

information, please refer to the section about installing your camera behind a

router.

Make sure that the Network Camera isn’t conflicting with any Web server you

may have running on your network.

The default router setting might be a possible reason. Check that the

configuration of the router settings allow the Network Camera to be accessed

outside your local LAN.

4. White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens

that measures the light signals and changes it into a digital format so your

computer can present it into an image that you are familiar with) has become

overloaded when it has been exposed to bright lights such as direct exposure

to sunlight or halogen lights. Reposition the Network Camera into a more

shaded area immediately as prolonged exposure to bright lights will damage

the CMOS sensor.

5. The camera images are ‘noisy’

Often if the camera is in a low-light environment, the images can contain a lot

of noise. Try enabling Night mode and see if that improves the image quality.

Otherwise, try to use the camera in a location where there is a bit more light.

6. The camera images are of poor quality.

Make sure that your computer’s display properties are set to at least 16-bit

color. Using 16 or 256 colors on your computer will produce dithering artifacts

in the image, making the image look as if it is of poor quality.

Try also adjusting the brightness, contrast, saturation, light frequency and anti-

flicker controls on the Video Settings under the Configuration menu. You may

also consider adjusting the resolution of the camera and the compression rate

to improve the image.

7. Video can’t be viewed through the web browser interface.

ActiveX might be disabled. If you are viewing the images from Internet Explorer

make sure ActiveX has been enabled in the Internet Options menu. You may also

need to change the security settings on your browser to allow the ActiveX plug-

in to be installed.

If you are using Internet Explorer with a version number lower than 6, then you

will need to upgrade your Web browser software in order to view the

streaming video transmitted by the Network Camera. Try also viewing the

video using Java. Ensure that you have the latest version of Java installed

before you do. Go to www.java.com for more information.

TRENDnet User’s Guide

TV-IP862IC

72

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this equipment.

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to

channels 1 through 11.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.

The following test methods have been applied in order to prove presumption of

conformity with the essential requirements of the R&TTE Directive 1999/5/EC:

EN 60950-1:2006+A11:2009+A1:2010+A12:2011

Safety of Information Technology Equipment

EN 62311: 2008

Assessment of electronic and electrical equipment related to human exposure

restrictions for electromagnetic fields (0 Hz-300 GHz)

(IEC 62311:2007 (Modified))

EN 300 328 V1.7.1: (2006-10)

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband

Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band

and using spread spectrum modulation techniques; Harmonized EN covering essential

requirements under article 3.2 of the R&TTE Directive

EN 301 489-1 V1.9.2: 2011

Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment and services; Part 1: Common

technical requirements

EN 301 489-17 V2.1.1 (2009-05)

Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment and services; Part 17: Specific

conditions for 2,4 GHz wideband transmission systems

This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in

all EU member states and EFTA countries, except in France and Italy where restrictive

use applies.

In Italy the end-user should apply for a license at the national spectrum authorities in

order to obtain authorization to use the device for setting up outdoor radio links and/or

for supplying public access to telecommunications and/or network services.

This device may not be used for setting up outdoor radio links in France and in some

areas the RF output power may be limited to 10 mW EIRP in the frequency range of

2454 – 2483.5 MHz. For detailed information the end-user should contact the national

spectrum authority in France.

TRENDnet User’s Guide

TV-IP862IC

73

This device is designed to provide uninterrupted monitoring and/or recording. This

device does not off power management functionality such as Off mode or Standby

mode.

IMPORTANT NOTE:

NCC AND FCC Warning Statement

FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES)

Note: This country code selection is for non-US models only and is not available

to all US models. Per FCC regulation, all WiFi products marketed in the US must

be fixed to US operation channels only.

以下警語適用台灣地區

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得

擅自變更頻率、加大功率或變更原設計之特性及功能。

低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，

應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作

業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射

性電機設備之干擾

TRENDnet User’s Guide

TV-IP862IC

74

Česky

[Czech]

TRENDnet tímto prohlašuje, že tento TV-IP862IC je ve shodě se

základními požadavky a dalšími příslušnými ustanoveními

směrnice 1999/5/ES.

Dansk

[Danish]

Undertegnede TRENDnet erklæ rer herved, at følgende udstyr TV-

TV-IP862IC overholder de væ sentlige krav og øvrige relevante

krav i direktiv 1999/5/EF.

Deutsch

[German]

Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP862IC in

Ü bereinstimmung mit den grundlegenden Anforderungen und

den übrigen einschlägigen Bestimmungen der Richtlinie

1999/5/EG befindet.

Eesti

[Estonian]

Käesolevaga kinnitab TRENDnet seadme TV-IP862IC vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist

tulenevatele teistele asjakohastele sätetele.

English

Hereby, TRENDnet, declares that this TV-IP862IC is in compliance

with the essential requirements and other relevant provisions of

Directive 1999/5/EC.

Español

[Spanish]

Por medio de la presente TRENDnet declara que el TV-IP862IC

cumple con los requisitos esenciales y cualesquiera otras

disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Ελληνική

[Greek]

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ TRENDnet ΔΗΛΩΝΕΙ ΟΤΙ TV-IP862IC

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ

ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Français

[French]

Par la présente TRENDnet déclare que l'appareil TV-IP862IC est

conforme aux exigences essentielles et aux autres dispositions

pertinentes de la directive 1999/5/CE.

Italiano

[Italian]

Con la presente TRENDnet dichiara che questo TV-IP862IC è

conforme ai requisiti essenziali ed alle altre disposizioni pertinenti

stabilite dalla direttiva 1999/5/CE.

Latviski

[Latvian]

Ar šo TRENDnet deklarē, ka TV-IP862IC atbilst Direktīvas

1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem

noteikumiem.

Lietuvių

[Lithuanian]

Šiuo TRENDnet deklaruoja, kad šis TV-IP862IC atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands

[Dutch]

Hierbij verklaart TRENDnet dat het toestel TV-IP862IC in

overeenstemming is met de essentiële eisen en de andere

relevante bepalingen van richtlijn 1999/5/EG.

Malti

[Maltese]

Hawnhekk, TRENDnet, jiddikjara li dan TV-IP862IC jikkonforma

mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li

hemm fid-Dirrettiva 1999/5/EC.

Magyar

[Hungarian]

Alulírott, TRENDnet nyilatkozom, hogy a TV-IP862IC megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv

egyéb elõírásainak.

Polski

[Polish]

Niniejszym TRENDnet oświadcza, że TV-IP862IC jest zgodny z

zasadniczymi wymogami oraz pozostałymi stosownymi

postanowieniami Dyrektywy 1999/5/EC.

Português

[Portuguese]

TRENDnet declara que este TV-IP862IC está conforme com os

requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko

[Slovenian]

TRENDnet izjavlja, da je ta TV-IP862IC v skladu z bistvenimi

zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.

Slovensky

[Slovak]

TRENDnet týmto vyhlasuje, že TV-IP862IC spĺňa základné

požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi

[Finnish]

TRENDnet vakuuttaa täten että TV-IP862IC tyyppinen laite on

direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien

direktiivin muiden ehtojen mukainen.

Svenska

[Swedish]

Härmed intygar TRENDnet att denna TV-IP862IC står I

överensstämmelse med de väsentliga egenskapskrav och övriga

relevanta bestämmelser som framgår av direktiv 1999/5/EG.

75

TRENDnet User’s Guide

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under

normal use and service, for the following lengths of time from the date of purchase.

TV-IP862IC – 3 Years Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

If a product does not operate as warranted during the applicable warranty period,

TRENDnet shall reserve the right, at its expense, to repair or replace the defective

product or part and deliver an equivalent product or part to the customer. The

repair/replacement unit’s warranty continues from the original date of purchase. All

products that are replaced become the property of TRENDnet. Replacement products

may be new or reconditioned. TRENDnet does not issue refunds or credit. Please

contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory

data of customer contained in, stored on, or integrated with any products returned to

TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to

service the product by any unauthorized service center. This warranty is voided if (i) the

product has been modified or repaired by any unauthorized service center, (ii) the

product was subject to accident, abuse, or improper use (iii) the product was subject to

conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable

warranty period and providing a copy of the dated proof of the purchase. Upon proper

submission of required documentation a Return Material Authorization (RMA) number

will be issued. An RMA number is required in order to initiate warranty service support

for all TRENDnet products. Products that are sent to TRENDnet for RMA service must

have the RMA number marked on the outside of return packages and sent to TRENDnet

prepaid, insured and packaged appropriately for safe shipment. Customers shipping

from outside of the USA and Canada are responsible for return shipping fees. Customers

shipping from outside of the USA are responsible for custom charges, including but not

limited to, duty, tax, and other fees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S

OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE

EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR

IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE

OR USE OF TRENDNET’S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND

EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST

OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,

IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR

MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY

ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO

EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,

INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR

PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL

LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,

MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY

OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND

OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY

FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL

OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of

California.

Some TRENDnet products include software code written by third party developers.

These codes are subject to the GNU General Public License ("GPL") or GNU Lesser

General Public License ("LGPL").

Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section

and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.

These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of

the developers. TRENDnet does not provide technical support for these codes. Please go

to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for

specific terms of each license.

V1.0R / 04.08.2013

TRENDNET TVIP662-862 HD Wireless Day/Night PTZ Cloud Camera, Megapixel Wireless Day/Night PTZ Network Camera User Manual test 3

TRENDNET, Inc. HD Wireless Day/Night PTZ Cloud Camera, Megapixel Wireless Day/Night PTZ Network Camera test 3

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User Manual (TV IP862IC).pdf

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