TSC Auto ID Technology RFWRN WiFi abgn module User Manual Alpha 4L user manual Page5

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Alpha-4
4L Series
Ba
arcode
e Prin
nter
USE
ER’S
MANU
UAL
Copyright Information
©2013 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.
Agency Complia
ance and Approvals
CE
E CLASS B
EN
N 55022:201
10/AC:2011
1, EN61000
0-3-2:2014,E
EN61000-3--3:2013
EN
N 55024:201
10 ,IEC6100
00-4-2,IEC6
61000-4-3, IEC61000-44-4, IEC610
000-45, IEC61000-4
4-6, IEC610
000-4-8, IEC
C61000-4-11
EN
N301489-1,E
EN301489-1
17,EN300328,EN3018
893,
EN
N50556:2013,EN62311 :2008, EN6
62209-2:2010, EN624779:2010
FCC
C CFR Title 47 Part 15 S
Subpart B Class
FCC
C CFR Title 47 Part 15 S
Subpart C
FCC
C CFR Title 47 Part 15 S
Subpart E
FCC
C 47 CFR Pa
art 2(2.1093
3) ,ANS/IEEE
E C95.1-1992
2, IEEE 15288-2003
ICE
ES-003 Issue
e 5 Class B
IC RSS-102
Iss
sue 5
IC RSS-247
Iss
sue 1
IEC
C 62209-2(20
010),IEEE 15
528-2013
EN 60950-1
GB 9254
G 4943.1
GB
G 17625.1
GB
Wichtige
e Sicherheitts-Hinweise
1. Bitte le
esen Sie die
ese Hinweis sorgfältig
durrch.
2. Heben
n Sie diese Anleitung
fr den spätere
en Gebrauch auf.
3. Vor je
edem Reinige
en ist das Ge
erät vom Stro
omentz zu tre
ennen. Verw
wenden Sie kkeine Flüssig-oder
Aerossolreiniger. Am
A besten eig
gnet sich ein
n angefeuchte
etes Tuch zu
ur Reinigung .
4. Die Ne
etzanschluß-Steckdose soll
s nahe dem
m Gerät ang
gebracht und leicht zugännglich sein.
5. Das G
Gerät ist vor Feuchtigkeit
zu schtzen
n.
6. Bei de
er Aufstellung
g des Geräte
es ist auf sich
heren Stand zu achten. Ein
E Kippen ooder Fallen kö
önnte
Besch
hädigungen hervorrufen.
7. Beach
hten Sie beim
m Anschluß ans
a Stromne
etz die Ansch
hlußwerte.
8. Dieses Gerät kann
n bis zu einer Außentemp
peratur von maximal
40ɗ
ɗ betrieben w
werden.
- ii -
Battery safety warning:
DO NOT throw the battery in fire.
DO NOT short circuit the contacts.
DO NOT disassemble the battery.
DO NOT throw the battery in municipal waste.
The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal
waste.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Class B:
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.
- iii -
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Federal Communication Commission (FCC) Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE
C95.1-1999 and had been tested in accordance with the measurement methods and procedures
specified in OET Bulletin 65 Supplement C. This equipment should be installed and operated contact
with the radiator & your body.
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines
when used with the belt clip accessory provided by TSC. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
High Power Radars: High power radars are allocated as primary users (meaning they have priority) in
the 5250MHz to 5350MHz and 5650MHz to 5850MHz bands. These radars could cause interference
and/or damage to Wireless LAN devices used in Canada.
Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont
la priorité) pour les bandes 5250 - 5350 MHz et 5650 - 5850 MHz. Ces radars pourraient causer du
brouillage et/ou des dommages aux dispositifs LAN-EL.
IC Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102
and had been tested in accordance with the measurement methods and procedures specified in IEEE
1528.
- iv -
RF exposure warning (WiFi)
This equipment must be installed and operated in accordance with provided instructions and must not
be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be providing with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
This device meets the government's requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-247.
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC)
radio frequency exposure limits. The Wireless Device should be used in such a manner
such that the potential for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption
Rate (“SAR”) limits when installed in specific host products operated in portable
exposure conditions. (For WiFi)
Canada, avis d'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et
RSS-247.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment
les interférences qui peuvent affecter son fonctionnement.
-v-
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil Dell est inférieure à la
limite(1.6W/Kg) d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez
l’appareil de sans fil Dell de façon à minimiser les contacts humains lors du
fonctionnement normal.
Ce dispositif a été évalué pour et démontré conforme à la Taux IC d'absorption
spécifique ("SAR") des limites(1.6W/Kg) lorsqu'il est utilisé dans des conditions
d'exposition portatifs. (For WiFi)
⭥⊐ᆹ‫ޘ‬䆖੺˖
Ƽ यሶ⭥⊐ᢄҾ⚛ѝDŽ
Ƽ यሶ⭥⊐᧕⛩⸝䐟DŽ
Ƽ нਟ᣶䀓⭥⊐DŽ
Ƽ нҡሶ⭥⊐ᖃᡀа㡜ᓏᔳ⢙༴⨶DŽ
Ƽ ᢃ৹Ⲵඳ൮Ầㅖਧ㺘⽪⭥⊐нᓄ䈕㻛᭮㖞ࡠа㡜ᓏᔳึѝDŽ
⌘᜿:
Ƽ ᴤᦒн↓⺞රਧ㊫රⲴ⭥⊐, ሶӗ⭏⠶⛨ড䲙DŽ
Ƽ 䈧ṩᦞ֯⭘䈤᰾༴⨶⭘䗷Ⲵ⭥⊐DŽ
- vi -
Contents
1. Introduction ................................................................................................................ 1
1.1 Product Introduction ............................................................................................. 1
1.2 Product Features................................................................................................... 2
1.2.1 Printer Standard Features ..............................................................................................2
1.2.2 Printer Optional Features...............................................................................................3
1.3 General Specifications .......................................................................................... 5
1.4 Print Specifications ............................................................................................... 5
1.5 Media Specifications ............................................................................................. 6
2. Operations Overview .................................................................................................. 7
2.1 Unpacking and Inspection.................................................................................... 7
2.2 Printer Overview .................................................................................................. 8
2.2.1 Front View.......................................................................................................................... 8
2.2.2 Rear View ........................................................................................................................... 9
2.3 Operator Control ................................................................................................ 10
2.3.1 LED Indication and Keys .............................................................................................. 10
2.3.2 LED Indication and Keys for LCD (Option) ............................................................. 11
3. Setup ..........................................................................................................................12
3.1 Install the Belt Clip and Battery ..........................................................................12
3.2 Charge the Battery ...............................................................................................13
3.2.1 Charge the Battery .......................................................................................................... 13
3.3 Loading the Media...............................................................................................14
3.3.1 Loading the Media .......................................................................................................... 14
3.3.2 Loading Media in Peel-off Mode ................................................................................. 16
3.3.3 Loading the Fan-fold/External Media....................................................................... 19
3.3.4 Loading the Linerless Media (Option) ...................................................................... 21
3.4 Connecting the Printer ...................................................................................... 22
3.4.1 Cable Communications ................................................................................................ 22
3.4.2 Wireless Communications with Wi-Fi (Option) ................................................... 22
3.5 Install the IP54-rated Environmental Case with Shoulder Strap (Option) ...... 23
3.6 Install the Adapter for 0.75” and 1” Paper Core (Option) ................................. 24
3.7 Install the Belt Strap (Option/ Standard for linerless model)........................... 26
- vii -
4. Power-on Utilities .................................................................................................... 28
4.1 Power-on Utility for Standard Panel .................................................................. 28
4.1.1 Media Sensor Calibration ............................................................................................ 29
4.1.2 Self-test and Dump Mode............................................................................................. 29
4.1.3 Printer Initialization ..................................................................................................... 30
4.2 Power-on Utility for LCD Panel (Option) ...........................................................31
4.2.1 Media Sensor Calibration ............................................................................................. 31
4.2.2 Self-test and Dump Mode ............................................................................................ 32
4.2.3 Printer Initialization .................................................................................................... 33
4.3 Self-test ............................................................................................................... 34
4.4 Dump mode ........................................................................................................ 35
4.5 Printer defaults ................................................................................................... 36
5. Diagnostic Tool......................................................................................................... 37
5.1 Start the Diagnostic Tool .................................................................................... 37
5.2 Printer Function ................................................................................................. 38
5.3 Setting Wi-Fi by Diagnostic Tool (Option) ........................................................ 39
6. LCD Menu Function (Option) .................................................................................. 40
6.1 How to use the LCD to set the printer ................................................................ 40
6.2 Main Menu Overview ......................................................................................... 43
6.3 Setup ................................................................................................................... 44
6.3.1 Printer Setup ................................................................................................................... 44
6.3.1-1 Printer setup for TSPL2 ............................................................................................ 44
6.3.1-2 Printer setup for ZPL2 .............................................................................................. 46
6.3.2 Sensor ............................................................................................................................... 48
6.3.3 Serial Comm. .................................................................................................................. 49
6.3.4 Wireless LAN .................................................................................................................. 50
6.3.5 Date Time .......................................................................................................................... 51
6.3.6 Display ...............................................................................................................................52
6.4 File Manager ...................................................................................................... 53
6.5 Diagnostics ......................................................................................................... 54
6.5.1 Print Config. ....................................................................................................................54
6.5.2 Dump Mode ......................................................................................................................54
6.5.3 Battery ............................................................................................................................... 55
6.5.4 Print Head ........................................................................................................................ 55
- viii -
6.6 Language ............................................................................................................ 56
6.7 Service................................................................................................................. 56
7. Troubleshooting ....................................................................................................... 57
8. Maintenance ............................................................................................................. 59
Revise History ............................................................................................................... 60
- ix -
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-4L
economical receipt printer. The Alpha-4L is a comfortable, light-weight printer capable of
working with any mobile receipt printing application where you need quick, simple receipts
on demand. Our Alpha-4L is designed for a rough life, inside the IP54-rated environmental
case to resist dust and water and with its rubber over-mold design prepared to take up to a
five foot fall and keep printing. These small and light printers can be worn comfortably for a
full shift, without interfering with the user’s tasks. Use USB, optional Wireless or serial to
connect to a mobile computer or even a smart phone and produce clear easy-to-read
receipts hour after hour.
This document provides an easy reference for operating the Alpha-4L.
To print label formats, please refer to the instructions provided with your labeling software;
if you need to write the custom programs, please refer to the TSPL/TSPL2 programming
manual that can be found on the accessories CD-ROM or on TSC website at
http://www.tscprinters.com.
о Applications
‚
Portable point of sale
‚
Retail item marking, markdowns, shelf labeling & shelf talkers
‚
Labels for shipping & receiving
‚
Inventory control
‚
Cross-docking
‚
Pick, pack & apply operations
‚
Print pick tickets
‚
Logistics receipts
1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Direct thermal printing
Black mark reflective sensor
(center position , black mark in back side)
Gap transmissive sensor (Fixed, center of offset 2.75 mm to right from center)
Head open sensor
Peeler sensor
2 operation buttons (On/off and feed)
3 LEDs for printer status, 3 LEDs for battery status
USB 2.0 (full speed) interface
32 MB SDRAM memory
16 MB FLASH memory
Micro SD card reader for memory expansion up to SDHC 4G (max.)
DC 7.2V/5800 mAh Li-ion rechargeable battery
Real time clock
Powerful 32 bit 200 MHz RISC processor
Eltron® EPL and Zebra® ZPL emulation languages support
Internal 8 alpha-numeric bitmap fonts
Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold
Condensed scalable font
Fonts and bar codes can be printed in any one of the four directions (0, 90,180,
270 degree)
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Bar code, graphics/image printing
Supported bar code
Supported image
1D bar code
2D bar code
Code128 subsets A.B.C,
Code128UCC, EAN128, Interleave 2
of 5, Code 39, Code 93, EAN-13,
EAN-8, Codabar, POSTNET, UPC-A,
UPC-E, EAN and UPC 2(5) digits,
MSI, PLESSEY, China Post, ITF14,
EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche Post
Identcode, Deutsche Post Leitcode,
LOGMARS
CODABLOCK F
mode, DataMatrix,
Maxicode, PDF-417,
Aztec,
MicroPDF417, QR
code, RSS Barcode
(GS1 Databar)
-2-
BITMAP, BMP, PCX
(Max. 256 colors
graphics)
Code page
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Codepage 437 (English - US)
Codepage 737 (Greek)
Codepage 850 (Latin-1)
Codepage 852 (Latin-2)
Codepage 855 (Cyrillic)
Codepage 857 (Turkish)
Codepage 860 (Portuguese)
Codepage 861 (Icelandic)
Codepage 862 (Hebrew)
Codepage 863 (French Canadian)
Codepage 864 (Arabic)
Codepage 865 (Nordic)
Codepage 866 (Russian)
Codepage 869 (Greek 2)
Codepage 950 (Traditional Chinese)
Codepage 936 (Simplified Chinese)
Codepage 932 (Japanese)
Codepage 949 (Korean)
Codepage 1250 (Latin-2)
Codepage 1251 (Cyrillic)
Codepage 1252 (Latin-1)
Codepage 1253 (Greek)
Codepage 1254 (Turkish)
Codepage 1255 (Hebrew)
Codepage 1256 (Arabic)
Codepage 1257 (Baltic)
Codepage 1258 (Vietnam)
ISO-8859-1: Latin-1 (Western European)
ISO-8859-2: Latin-2 (Central European)
ISO-8859-3: Latin-3 (South European)
ISO-8859-4: Latin-4 (North European)
ISO-8859-5: Cyrillic
ISO-8859-6: Arabic
ISO-8859-7: Greek
ISO-8859-8: Hebrew
ISO-8859-9: Turkish
ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
1.2.2 Printer Optional Features
The printer offers the following optional features.
User
option
Product option feature
2” LCD (Liquid crystal display), 128 x 64 pixels resolution
w/white LED backlight (with 4 buttons and 2 LEDs)
WiFi module
Zebra® CPCL emulation language support
Media sensor position
(position selectable – right/left/center position-factory
adjustment, default – center position)
Linerless kit
-3-
Factory
option
˕
˕
˕
˕
˕
Mini USB cable
Mini USB to RS-232 (serial) converter cable
IP54-rated environmental case with shoulder strap (for
standard model)
IP54-rated environmental case (for standard model)
IP54-rated environmental case with shoulder strap (for
linerless model)
IP54-rated environmental case (for linerless model)
Shoulder strap
Vehicle power adaptor
DC 7.2V/5800 mAh Li-ion rechargeable battery
Charger station 1 cell
Charger station 4 cell
Belt strap ( standard for linerless model)
Adapter for 0.75” & 1” paper core ( standard for linerless
model)
-4-
˕
˕
˕
˕
˕
˕
˕
˕
˕
˕
˕
˕
˕
1.3 General Specifications
General Specifications
Physical
dimensions
Mechanism
Weight
Power
Environmental
condition
Battery Spec
Charging
capability
160 mm (W) x 191.6 mm (H) x 79 mm (D)
Plastic with rubber over molded
0.945 kg (w/o battery)
External power adapter
Input: AC 100-240V
Output: DC 12V 1A
Operation: -10 ~ 50˚C (14 ~ 122˚F)
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F)
Relative humidity: 10 ~ 90% non-condensing
IP54 w/ IP54-rated environmental case
Drop 1.5m (5ft)
Drop 1.8m (6.5ft) w/ IP54-rated environmental case
‚ Charging time: 5~6 hr
‚ Standby mode (Wi-Fi): up to 40 hr
‚ Printing: one label per 2 minutes,
Condition
Density 3
Density 8
Endurance (hr)
26
21
Internal charging capability (battery-in)
Auto-switching AC adapter
12-24VDC automobile cigarette lighter plug
External charging capability (battery-out)
1 battery charger station
4 battery charger station
1.4 Print Specifications
Print Specifications
Print head resolution
(dots per inch/mm)
Printing method
203 dots/inch (8 dots/mm)
Direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
Print speed
(inches per second)
Max. print width
Max. print length
Max. 4 ips (100 mm/sec)
2,3 ips for peeler mode
4.09” (104 mm)
90” (2286 mm)
Vertical: 1 mm max.
Horizontal: 1 mm max.
Printout bias
4”x6” Labels
780
650
-5-
1.5 Media Specifications
Media Specifications
Media roll capacity
Media core diameter
Max. 2.65” (67.3 mm) OD
12.7 mm ~ 25.4 mm (0.5” ~ 1”) ID core
Media type
Continuous, die-cut, black mark, External fanfold, receipt, Linerless label (w/ linerless kit)
Media wound type
Outside wound
Media width
Media thickness
Label length
50.8 mm ~ 112 mm
0.055 mm ~ 0.165 mm
12.7 mm ~ 2286 mm
Label length (peeler mode)
25.4 ~ 152.4 mm (1” ~ 6”)
External fan-fold media
Stack height: 70 mm (2.75”)
Page length: 152 mm ~ 305 mm (6” ~ 12”)
Black mark
Gap height
Min. 8 mm (W) x 2 mm (H)
Min. 2 mm
-6-
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
One printer unit
One Li-ion rechargeable battery (5800 mAh)
One Windows labeling software/Windows driver CD disk
One quick installation guide
One auto-switching AC adaptor
One belt clip
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
-7-
2.2 Printer Overview
2.2.1 Front View
10
12
13
11
14
15
1.
Power on/off button
2.
Feed button
3.
Printer status LED indicator
4.
Battery status LED indicator
5.
Media cover release button
6.
Peel-off sensor (Without for linerless model)
7.
Print head
8.
Transmissive sensor – Gap sensor
9.
Media holder lock switch
10. Media holder
11. Media cover
12. Reflective sensor – Black mark sensor
13. Platen roller
14. Tear/Peeler bar (Without for linerless model)
15. Peeler module
Note:
* The media sensor position is selectable by factory adjustment. Please refer to this figure
for default settings. (Default – center position)
* For LCD control panel (option), please refer to subsection 2.3.2 for more details.
-8-
2.2.2 Rear View
1. Li-ion battery
2. Belt chip
3. Battery open clasp
4. Hanger for shoulder strap
5. External label entrance chute
6. USB interface
7. * MicroSD card socket
8. Power jack
Note:
* Recommended MicroSD card specification.
SD card spec
SD card capacity Approved SD card manufacturer
V1.0, V1.1
MicroSD 128 MB
Transcend, Panasonic
V1.0, V1.1
MicroSD 256 MB
Transcend, Panasonic
V1.0, V1.1
MicroSD 512 MB
Transcend, Panasonic
V1.0, V1.1
MicroSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 6 MicroSD 4 GB
Transcend
- The DOS FAT file system is supported for the SD card.ġ
- Folders/files stored in the SD card should be in the 8.3 filename formatġ
-9-
2.3 Operator Control
2.3.1 LED Indication and Keys
Keys
Function
Press and hold for 2-3 seconds to turn on the printer
Press and hold for 2-3 seconds to turn off the printer
Ready status: Feed one label
Printing status: Pause the print job
Status
Indication
Full charged
Green (solid)
2/3 charged level
Green (solid)
1/3 charged level
Green (blinking)
Low battery
Amber (solid)
Battery is charging
Blue (solid)
WiFi device is ready
Blue (blinking)
WiFi device is communicating
Note: WiFi device is optional.
Off
Printer is ready
о Printer is paused
Green (blinking)
о Printer is downloading data
о Media cover is open
Red (solid)
о Out of memory
о No paper
Red (blinking)
о Paper jam
о Clean data
Amber (solid)
о Printer is busy
о
о
о
о
LEDs
- 10 -
2.3.2 LED Indication and Keys for LCD (Option)
Keys
Function
о
о
о
о
о
о
о
о
о
о
LEDs
Error
Power
Display the printer information
Button for LCD setting menu
Enter the printer setting menu
Button for LCD setting menu
Press and hold for 2-3 seconds to turn on the printer
Press and hold for 2-3 seconds to turn off the printer
Button for LCD setting menu
Ready status: Feed one label
Printing status: Pause the print job
Button for LCD setting menu
Status
Indication
Off
Printer is ready
о Media cover is open
о Out of memory
Red (solid)
о Clean data
о Printer is busy
о No paper
Red (blinking)
о Paper jam
Off
Printer power is turned off
о Printer power is turned on
Green (solid)
о Battery is full charged
Green (blinking)
Low battery
Amber (solid)
Battery is charging
LCD
Indication
Printer has been connected with cable
Wi-Fi device has been connected
XX
Battery capacity %
Note: Please refer to the section 6 for more details about LCD.
- 11 -
3.
3 Setup
3.1
3 Install the Belt Clip an
nd Batterry
1. Insert the
e belt clip fiirst.
2. Insert the
e left side too install the
battery att the rear oof the
printer.
3. Push the right side of the
battery.
PUSH
Battery saffety warning:
DO NOT th
hrow the batttery in fire. D
DO NOT shorrt circuit the contacts.
DO NOT disassemble the
t battery. D
DO NOT thro
ow the batterry in municippal waste.
ol of the crossed out whe
eeled bin indicates that the battery shoould not be
The symbo
placed in municipal
waste.
- 12 -
3.2
3 Chargge the Ba
attery
It take
es 5~6 hou
urs to fully charge the
e battery be
efore the first time ussage. The lifetime of
the ba
attery is 30
00 times for charge/d ischarge cycles.
3.2.1
Charrge the Ba
attery
1. The batttery is insta
alled into th
he
printer.
2.
2 Open the interface
e cover and
d plug
er cord to tthe power jack.
the powe
3.
3 Plug the power corrd into a prroperly
power outlet.
Note:
witch OFF p
printer powe
er prior to
Please sw
plug in th
he power co
ord to printer power
jack.
e battery is ccharging, pllease do
When the
not remove the batteery from the
e printer,
otherwise
e, please re--plug the po
ower cord
into a pow
wer outlet.
Stand
dard panel:
4.
4 When th
he battery i s changing
g, the
color of battery staatus LED in
ndicator
is solid amber.
Note:
ery is complletely charged and
The batte
the ambe
er of LED ind
dicator will turn
to
green.
LCD panel: (optio
on)
- 13 -
3.3
3 Loadiing the Media
3.3.1
Load
ding the Media
1. Open thee printer media
cover byy pressing the
se
media coover releas
button.
2. Pull the m
media hold
ders
apart to ffit the label roll
width.
3. Place thee roll betwe
een the
media hoolders and close
them ontto the core
e. Place
the papeer, printing side
face up, and pull out
enough ppaper overr the print
head.
- 14 -
4. Press eaach side off media
cover to close the media
cover annd make su
ure the
media coover closed
correctlyy.
Note:
* Please caalibrate the gap/black
mark sen
nsor when changing
urn on the printer
and
media. Tu
open/closse the media cover
then it wiill calibrate the
utomatically
y.
sensor au
* Please reefer to video
o on TSC
YouTube or driver CD.
- 15 -
3.3.2 Load
ding Media
a in Peel-o
off Mode
1. Please reefer to sub
bsection
3.3.1 to lloading the
e media
roll into tthe printer.
Note:
Please cal ibrate the gap/black
ding
mark senssor after load
peel-off mod
de. Turn
media in p
nter and ope
en/close
on the prin
the media cover then it will
he sensor
calibrate th
automaticaally.
2. Remove 1~2 labels
s from
the liner..
3. Press eaach side off media
cover to close the media
cover annd make su
ure the
media coover closed
correctlyy.
- 16 -
4. Feed thee liner go th
hrough
the peeleer module. (as
figure shhown)
5. Pull the lliner tightly
y.
6. M
Move the peeler modu
ule to nearr the peele
er bar by pu
ushing eacch side of peeler
module. (co
over the pla
aten roller))
- 17 -
7. P
Press down
n the peele
er module tto lock it.
Loosse the peeller module in the reve
erse proce
edures:
- 18 -
3.3.3 Load
ding the Fa
an-fold/Ex
xternal Me
edia
1. Ope
en the printter media cover
by
pres
ssing the m
media cove
er
release buttonn. Pull the media
hold
ders apart tto fit the media
widtth.
2. Pus
sh down eaach side off media
hold
der lock sw
witch to fix the
med
dia holder.
3. Fee
ed the meddia through the rear
exte
ernal label entrance chute.
Plac
ce the pap er, printing
g side
face
e up.
- 19 -
4. Pres
ss each sidde of mediia cover
to close the m
media cover and
mak
ke sure thee media co
over
clos
sed correcttly.
Note:
se calibrate the gap/bla
ack mark
Pleas
sensor when chaanging med
dia. Turn
he printer an
nd open/clos
se the
on th
media cover then
n it will calib
brate the
sensor automati cally.
- 20 -
3.3.4 Load
ding the Liinerless Media (Optiion)
1. Plea
ase refer too subsectio
on 3.3.1
to lo
oading the media roll into the
printer.
2. Pus
sh down eaach side off media
hold
der lock sw
witch to fix the
med
dia holder ffor using linerless
med
dia.
3. Plac
ce the pap er, printing
g side
face
e up, and ppull out eno
ough
paper over thee print head.
4. Pres
ss each sidde of mediia cover
to close the m
media cover and
ke sure thee media co
over
mak
clos
sed correcttly.
Note:
se calibrate the gap/bla
ack mark
Pleas
sensor when chaanging med
dia. Turn
he printer an
nd open/clos
se the
on th
media cover then
n it will calib
brate the
sensor automati cally.
- 21 -
3.4
3 Connecting th
he Printe
er
The p
printer musst establish communiccation with
h a host terrminal whicch sends the data to
be printed. Therre are three
e ways to cconnect fo
or Alpha-4L
L series,
* By a cable
e between the printerr and its ho
ost termina
al
eless LAN (Option)
* By a Wire
3.4.1
Cable Commun
nications
USB connecto
or (Printer)
USB/RS-232 connectoor (PC)
Ope
en the inte
erface cove
er and conn
nect the prrinter to the
e computeer/smart ph
hone
(host terminal) with USB
B cable. (U
USB to USB
B or USB to
t RS-232))
3.4.2
Wire
eless Communicatio
ons with W
Wi-Fi (Option)
You s
should set the
t WLAN se
ettings via tthe cable for first using
g. Please reffer to section 5.4 to
settin
ng the Wi-Fi module. If your
printerr supports the LCD, ple
ease refer th
he section 6.3.4 to set th
he
WLAN
N settings.
- 22 -
3.5 Install the IP5
54-rated Environ mental Case with
h Shoulde
er Strap (Option))
1. Opeen the cas
se top
covver.
2. Putt the printe
er into the
casse.
3. Cloose the cas
se top
covver. The ou
utside
covver should be
opeened while printing.
- 23 -
3.6 Install the Ad
dapter for 0.75” a
and 1” Paper Corre (Optio
on)
1. Chec
ck the partss.
‚ Adapter x 2
‚ Screw x 2
‚ Nut x 2
2. Put th
he nut on tthe media holder.
3. Make
e the arrow
w direction is as fig.
to ins
stall the ad apter.
- 24 -
4. Pull the media holders apart.
Push down another side of media
holder lock switch to keep the
media holder in max width.
5. Tighten the screw on nut for fixing
the adapter on media holder.
Note: Press the nut with hand when
tighten the screw.
- 25 -
3.7 Install the Belt Strap (Option/ Standarrd for line
erless mo
odel)
1. Tighten 2 screw
ws on the printer.
For linerless modeel
2. P
Pull up the
e belt strap to lock it o
on the
sscrews.
For stan
ndard moddel
3. O
Open the belt
b strap fo
or using.
- 26 -
- 27 -
4. Power-on Utilities
There are three power-on utilities to set up and test printer hardware. These utilities are
activated by pressing FEED button (
) then turning on the printer power (
) simultaneously
and release the button at different positions of LED indicator.
4.1 Power-on Utility for Standard Panel
Please follow the steps below for different power-on utilities.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
) when
).
LED color turn on amber.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the button (
) when battery LED
indicates with different positions for each function.
Power on utilities
for standard panel
The battery LED light will be changed as following.
LED
(5 blinks)
(5 blinks)
(5 blinks)
Media sensor
calibration
(Please refer to 4.1.1)
Media sensor
calibration, self-test
and enter dump mode
(Please refer to 4.1.2)
Printer initialization
(Please refer to 4.1.3)
Release FEED
button (
) for
different functions
- 28 -
4.1.1 Media Sensor Calibration
Please follow the steps below to calibrate the media sensor.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
) when
).
LED color turn on amber.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the FEED button (
indicator becomes
) when the
and blinking.
5. Printer will calibrate the gap/black mark sensor sensitivity.
Note: You also can do this function by open/close the media cover when turn on the
printer.
„ The LEDs will be changed as following figures:
Beep sound twice Æ
(5 blinks) Æ
(5 blinks) Æ
(5 blinks) Æ Turn
on the printer
4.1.2 Self-test and Dump Mode
Please follow the steps below.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
) when
).
LED color turn on amber.
Note: In this moment, you should still hold on the FEED button.
- 29 -
4. The printer will beep sound twice later, then release the FEED button (
indicator becomes
) when the
and blinking.
5. Printer will calibrate the sensor and print out the internal settings, then enter the dump
mode.
Note: Turn off/on the power or press FEED button to resume printer from dump mode
to normal printing mode. Please refer to sections 4.3 and 4.4 for more details of
self-test and dump mode.
„ The LEDs will be changed as following figures:
Beep sound twice Æ
(5 blinks) Æ
(5 blinks) Æ
(5 blinks) Æ Turn
on the printer
4.1.3 Printer Initialization
Printer initialization is used to clear DRAM and restore printer settings to defaults.
Printer initialization is activated by the following procedures.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
) when
).
LED color turn on amber.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the FEED button (
indicator becomes
) when the
and blinking.
5. Printer will restore printer settings to defaults.
Note: Please refer to section 4.5 for printer defaults.
„ The LEDs will be changed as following figures:
Beep sound twice Æ
(5 blinks) Æ
on the printer
- 30 -
(5 blinks) Æ
(5 blinks) Æ Turn
4.2 Power-on Utility for LCD Panel (Option)
Please follow the steps below for different power-on utilities.
1. Turn off the printer power switch.
2. Hold on the FEED button (
) then turn on the power switch (
3. Release the power switch (
).
) when “Error” LED color turn on red.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the button (
) when LCD indicate
for different functions.
Power on utilities
for LCD panel
The LCD will be changed as following.
Calibrate…..
Self Test…..
Initialize…..
LCD
(5 dots)
(5 dots)
(5 dots)
Release FEED
button (
) for
different functions
Media sensor
Media sensor calibration calibration, self-test and
enter dump mode
(Please refer to 4.2.1)
(Please refer to 4.2.2)
Printer initialization
(Please refer to 4.2.3)
4.2.1 Media Sensor Calibration
Please follow the steps below to calibrate the media sensor.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
).
) when “Error” LED color turn on red.
- 31 -
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the FEED button (
) when LCD
showing “Calibrate…..”.
5. Printer will calibrate the gap/black mark sensor sensitivity.
Note: You also can do this function by open/close the media cover when turn on the
printer.
„ The LCD will be changed as following:
Beep sound twice Æ Calibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5
dots) Æ Turn on the printer
4.2.2 Self-test and Dump Mode
Please follow the steps below.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
).
) when “Error” LED color turn on red.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the FEED button (
) when LCD
showing “Self Test…..”.
5. Printer will calibrate the sensor and print out the internal settings, then enter the dump
mode.
Note: Turn off/on the power or press FEED button to resume printer for normal printing.
(Ready mode) Please refer to sections 4.3 and 4.4 for more details.
„ The LCD will be changed as following figures:
- 32 -
Beep sound twice Æ Calibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5
dots) Æ Turn on the printer
4.2.3 Printer Initialization
Printer initialization is used to clear DRAM and restore printer settings to defaults.
Printer initialization is activated by the following procedures.
1. Turn off the printer power switch.
2. Hold on the FEED button (
3. Release the power switch (
) then turn on the power switch (
).
) when “Error” LED color turn on red.
Note: In this moment, you should still hold on the FEED button.
4. The printer will beep sound twice later, then release the FEED button (
) when the
LCD showing “Initialize…..”.
5. Printer will restore printer settings to defaults.
Note: Please refer to section 4.5 for printer defaults.
„ The LCD will be changed as following figures:
Beep sound twice Æ Calibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5
dots) Æ Turn on the printer
- 33 -
4.3 Self-test
Printer will print the printer configuration after media sensor calibration. Self-test
printout can be used to check if there is any dot damage on the heater element,
printer configurations and available memory space.
Note: Self-test printout requires 4” wide paper width.
Printer model name & Main board firmware version
Printer serial number
Printed mileage
Main board firmware checksum
Serial port setting
Code page
Country code
Print speed
Print darkness
Label size (width, height)
Gap/Black mark (vertical gap, offset)
Sensor sensitivity
Battery voltage
Print head temperature
Print head average resistance
Bad dots of print head
WiFi settings information (option)
File management information
Print head test pattern
- 34 -
4.4 Dump mode
Printer will enter dump mode after printing printer configuration. In the dump mode, all
characters will be printed in 2 columns as following. The left side characters are
received from your system and right side data are the corresponding hexadecimal
value of the characters. It allows users or engineers to verify and debug the program.
Hex decimal data related to left
ASCII Data
column of ASCII data
Note:
1. Dump mode requires 4” wide paper width.
2. Turn off / on the power or press FEED button to resume printer for normal printing.
(Ready mode)
- 35 -
4.5 Printer defaults
Printer configuration will be restored to defaults as below after initialization.
Parameter
Speed
Density
Media Width
Media Height
Sensor Type
Print Direction
Reference Point
Gap Offset
Post-Print Action
Serial Port Settings
Code Page
Country Code
Clear Flash Memory
Default setting
50.8 mm/sec (2 ips)
4” (101.5 mm)
4” (101.5 mm)
Gap sensor
0,0 (upper left corner)
Tear mode
9600 bps, none parity, 8 data bits, 1 stop bit
850
001
No
Note:
When printer initialization is done, please calibrate the gap or black mark sensor before
printing.
- 36 -
5. Diagnostic Tool
TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to
explore a printer’s settings/status; change a printer’s settings; download graphics, fonts
and firmware; create a printer bitmap font; and send additional commands to a printer.
With the aid of this powerful tool, you can review printer status and setting in an instant,
which makes it much easier to troubleshoot problems and other issues.
5.1 Start the Diagnostic Tool
1. Double click on the Diagnostic tool icon
to start the software.
2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager,
Command Tool) included in the Diagnostic utility.
Features tab
Interface
Printer
functions
Printer setup
Printer Status
- 37 -
5.2
5 Printer Functtion
1. Co
onnect the printer and compute
er with a ca
able.
Note:
er connects with the com
mputer via USB
to USB
B cable or US
SB to RS-23
32 cable
* The printe
(option).
2. Se
elect the PC interface
e connecte
ed with barr code printter.
USB to USB
B cable
USB to RS
S-232 cable
The default in
nterface setting is USB
interface. If USB
interface
e is
cconnected with printer, no
o other
ssettings need
d to be chang
ged in the
interface field
d.
3. Click the “Prrinter Function” butto n to setup..
4. Th
he detail fu
unctions in the Printerr Function Group are
e listed as bbelow.
Function
Reset
Printer
De
escription
Ca
alibrate the sensor speciffied in the Prrinter
Se
etup group media
sensorr field
Se
etup the IP address, subnnet mask, ga
ateway for
the
e on board Ethernet
Sy
ynchronize printer Real T
Time Clock with
w PC
Initialize the prrinter and resstore the setttings to
fac
ctory default.
Re
eboot printer
Print Test Pag
ge
Prrint a test pag
ge
Configuration
Page
Prrint printer co
onfiguration
Dump
Text
To
o activate the
e printer dum
mp mode.
Ig
gnore AUTO..BAS
Ign
nore the dow
wnloaded AU
UTO.BAS pro
ogram
Exit Line Mod
de
Ex
xit line mode.
Password Settup
Se
et the passwo
ord to protecct the settings
Calibrate
Sen
nsor
Ethernet Setu
up
RTC
Setup
Factory Defau
ult
ut Diagnosttic Tool, plea
ase refer to the diagnosstic utility quick start
Forr more information abou
guid
D disk \ Utilities directo ry.
de in the CD
- 38 -
5.4 Setting Wi-Fi by Diagnostic Tool (Option)
1. Connect the printer and computer with the cable.
Note:
* The printer connects with the computer via USB to USB cable or USB to RS-232 cable
(option).
2. Turn on the printer power switch.
3. Open Diagnostic tool and set interface. (The default setting is USB.)
USB to USB cable
USB to RS-232 cable
The default interface setting is USB
interface. If USB interface is
connected with printer, no other
settings need to be changed in the
interface field.
4.
5.
6.
7.
Select “Wireless” tab and click on “Built-in wireless module” item.
Enter the new WLAN settings in the editor.
Press “Set” button to set the new settings to the printer.
The Wi-Fi LED will turn on blue (the Wi-Fi icon will be shown for LCD panel) if device
has been connected.
8. Print out the self-test page to confirm if it’s connected with right settings.
9. Remove the cable to print a data for test.
- 39 -
1
6. LCD Menu Function (Option)
The Alpha-4L series offer the LCD panel for selection to further enhance its capabilities to meet the
demands of a wide range of printing solutions. This option feature includes LCD control panel, 4
buttons and 2 LED display. Please press the “M” button to enter the setting menu.
6.1 How to use the LCD to set the printer
Press the “M” button to display the function menu screen as following shown.
You can use this 4 buttons to scroll, select, enter or return the menu, depend on the icons from 4sides of LCD. It was selected if the item with the black ground on the screen. The icon function is
listed as below,
- 40 -
Icon
Function
Display printer information
Enter setting menu
Power switch
Scroll up
Scroll down
Return to previous menu
Enter to next menu
Enter setting mode
Exit setting mode
Save the selected settings and return to previous
menu
Select
Alter to OFF
Alter to ON
For example:
Change the speed setting, please following steps as below.
1. Press “M” button to enter the setting menu. Press
2. Press
button to enter the “Setup” item.
button to enter the “Print Setup” item. Select the “TSPL2” item. Enter the “Speed”
setting mode.
- 41 -
3. At this status, you can scroll up or scroll down to select the value of print speed. Then press
the
button to save the selected value into the printer. Press “
mode”.
- 42 -
” butter to back to “Ready
6.2 Main Menu Overview
There are 5 categories for the main menu. You can easy to set the settings of printer without
connecting the computer. Please refer to following sections for more details.
Main Menu
Setup
ɧ
Printer
ɧ
Sensor
ɧ
Serial
ɧ
*Wireless
LAN
File Manager
ɧ
DRAM
ɧ
FLASH
Diagnostics
ɧ
Print Config.
ɧ
Dump Mode
ɧ
Battery
ɧ
Print Head
Language
ɧ
English
ɧ
Bluetooth
ɧ
Date Time
ɧ
Display
Note:
* The Wireless LAN function is optional for Alpha-4L series.
- 43 -
Service
ɧ
Initialization
6.3
6 Setup
This “S
Setup” categ
gory can se
et up the se nsor, serial comm., wirreless, datee time and display
setting
gs.
6.3.1
Printter Setup
6.3.1-1 P
Printer settup for TS
SPL2
Speedd
Density
ty
Directioon
Print Moode
Offsett
Main M
Menu
Setup
TSPL
L2
Shift X
Shift Y
Referencce X
Referencce Y
Code Paage
Countrry
Item
Speed
Densitty
Description
Use this ittem to setu p print spee
ed. The eac
ch increase or decrease is
0.5 ips. Av
vailable settting is from
m 1 to 6.
Use this option
to settup printing darkness. The availabble setting is
from 0 to 15, and the
e step is 1. You
Y may ne
eed to adjusst your dens
sity
based on selected m
media.
Defa
ault
The directtion setting value is eitther 1 or 0. Use this iteem to setup the
printout direction.
DIRECTION
DIRECTION 1
FEED
Directtion
- 44 -
This item is used to set the print mode. There are 3 modes as below,
Printer Mode
Print mode
None
Batch Mode
Peeler Mode
Description
Next label top of form is aligned to the print
head burn line location. (Tear Off Mode)
Once image is printed completely, label
gap/black mark will be fed to the tear plate
location for tear away.
Enable the label peel off mode.
This item is used to fine tune media stop location. Available setting
value is from “+” to “-” or “0” to “9”.
Offset
Shift X
Shift Y
Reference X
Reference Y
Code page
Country
This item is used to fine tune print position. Available setting value is
from “+” to “-” or “0” to “9”.
This item is used to set the origin of printer coordinate system horizontally
and vertically. Available setting value is from “0” to “9”.
Use this item to set the code page of international character set.
Use this option to set the country code.
Note: If printing from enclosed software/driver, the software/driver will send out the
commands, which will overwrite the settings set from the panel.
- 45 -
Batch
Mode
+000
+000
+000
000
000
850
001
6.3.1-2 P
Printer settup for ZP
PL2
Density
Print Speed
Tear
Off
Prrint Mode
Prrint Width
List Fonts
Lis
st Images
Main Menu
Setu
up
ZPL2
Lis
st Formats
List Setup
Con
ntrol Prefix
Forrmat Prefixx
Delimiter Charr
Media Power Upp
He
ead Close
Lefft Position
Item
Descriiption
Defa
ault
Densitty
Use this item to se
etup printing
g darkness. The availaable setting is
from 0 to 30, and the step is 1. You may
y need to addjust your
density
y based on selected media.
16
Print S
Speed
Use this item to se
etup print sp
peed. The each
increaase or decre
ease
is 1 ips
s. Available setting is frrom 1 to 6.
Tear O
Off
This ite
em is used tto fine tune media stop
p location. A
Available
setting value is fro
om “+” to “-”” or “0” to “9
9”.
+00
00
This ite
em is used tto set the print mode. There
are 2 modes as
below,
Print m
mode
Print W
Width
Printe
er Mode
Tea
ar Off
Mode
Peele
er Mode
De
escription
Ne
ext label top of form is aligned to the print
he
ead burn line
e location.
En
nable the lab
bel peel off mode.
This ite
em is used tto set print width. The available vaalue is from
m “0”
to “9”.
- 46 -
Tea
ar
Offf
812
List Fonts
List Images
List Formats
List Setup
Control Prefix
Format Prefix
Delimiter Char
This feature is used to print current printer available fonts list to
the label. The fonts stored in the printer’s DRAM, Flash or
optional memory card.
This feature is used to print current printer available images list to
the label. The images stored in the printer’s DRAM, Flash or
optional memory card.
This feature is used to print current printer available formats list to
the label. The formats stored in the printer’s DRAM, Flash or
optional memory card.
This feature is used to print current printer configuration to the
label.
This feature is used to set control prefix character.
This feature is used to set format prefix character.
This feature is used to set delimiter character.
N/A
N/A
N/A
N/A
N/A
N/A
N/A
This option is used to set the action of the media when you turn
on the printer.
Selections
Media Power Up
Feed
Calibration
Length
No Motion
Description
Printer will advance one label
Printer will calibration the sensor levels,
determine length and feed label
Printer determine length and feed label
Printer will not move media
No
Motion
This option is used to set the action of the media when you close
the print head.
Selections
Head Close
Feed
Calibration
Length
No Motion
Label Top
Left Position
Description
Printer will advance one label
Printer will calibration the sensor levels,
determine length and feed label
Printer determine length and feed label
Printer will not move media
This option is used to adjust print position vertically on the label.
The range is -120 to +120 dots.
This option is used to adjust print position horizontally on the
label. The range is -9999 to +9999 dots.
Note: If printing from enclosed software/driver, the software/driver will send out the
commands, which will overwrite the settings set from the panel.
- 47 -
No
Motion
+0000
6.3.2 Senssor
Gap
Au
uto
Calib
bration
Black Marrk
Continuou
us
Gap
Manua
al Setup
Main
Menu
Setup
Sensor
Scan Baacking
Black Marrk
Scann Mark
Continuou
us
Reemove
LLabel
Scan
Paper
Scan
Paper
Scan
Paper
Auto
Thre
eshold
Maxximum
Len
ngth
Adva
anced
Fixed
ON
OFF
Min. Paper
Max. G ap/Mark
Item
Descriiption
Defa
ault
Auto C
Calibration
This ite
em is used tto set the media
senso
or type and calibrate th
he
selecte
ed sensor. P
Printer will feed
2 to 3 gap
g labels tto calibrate the
sensorr sensitivity automatica
ally.
N/A
In case
e “Auto Caliibration” can
nnot apply to
t the mediaa, please use
“Manua
al Setup” fu
unction to ca
alibrate the sensor mannually. Plea
ase
follow the
t shown sstep from LCD to do.
Manua
al Setup
N/A
Note:
You ca
an open the
e media co
over to mov
ve the papeer but have
e to
close the
t media c
cover for each
scan.
Threshold
This ite
em is used tto fix the ca
alibrated sen
nsor sensitiivity.
Maxim
mum Length
This ite
em is used tto set the max.
calibratte length.
152
Advan
nced
This ite
em is used ffor pre-printted paper. If this advannced functio
on is
turned “ON” then yyou can settup the min. paper andd max.
gap/bla
ack mark sizze.
FF
OF
- 48 -
Autto
6.3.3 Seria
al Comm.
Baud Rate
Main Menu
Se
etup
Serial Comm
m.
1200 bps
2400 bps
4800 bps
9600 bps
19200 bp
ps
38400 bp
ps
57600 bp
ps
115200 bp
ps
None
Odd
Pa
arity
Even
Datta Bits
Stop
p Bit(s)
Item
Description
Defa
ault
Baud Rate
This item is used to sset the RS-2
232 baud ra
ate.
960
00
Parity
This item is used to sset the RS-2
232 parity.
Non
ne
Data B
Bits
This item is used to sset the RS-2
232 Data Bits.
Stop B
Bit(s)
This item is used to sset the RS-2
232 Stop Bits.
- 49 -
6.3.4 Wire
eless LAN
Infrastrructure
Opera
ating Mode
Ad-h
hoc
Main Menu
Setup
Wirreless LAN
Sc
can AP
ON
DHCP
OF
FF
Item
Descriiption
Default
This ite
em is used tto set the operating mo
ode of wirelless
local area networkks to connect devices to
t the netwoorks.
Opera
ating Mode
Note:
Infrasttructure mo
ode require
es the use of an acceess
point for
f this com
mmunicatio
on to take place.
Ad hoc
c mode inv
volves connecting a computer
er compute
directly to anothe
er.
Infrastructurre
Scan A
AP
This ite
em is used tto scan the access point devise
N/A
DHCP
This ite
em is used tto ON or OFF the DHC
CP (Dynamiic
Host Configuration
n Protocol) network pro
otocol.
ON
- 50 -
6.3.5 Date
e Time
Date
Main Menu
Setup
Date Time
Time
Item
Description
Default
Datte
This item is used to sset the date
e. (ex: 2013--05-30)
N/A
Tim
me
This item is used to sset the time
e. (ex: 19:20
0:02)
N/A
- 51 -
6.3.7 Display
Always On
Always Off
5 Seconds
110 Second
Main Menu
Setup
Contras
st
330 Second
Backligh
ht
1 Minute
Dissplay
5 Minutes
110 Minutes
330 Minutes
1 Hour
5 Hours
Item
Description
Default
Con
ntrast
This item is used to sset the conttrast for disp
play.
Bac
cklight
This item is used to sset the back
klight time fo
or display.
- 52 -
50
10 Seconds
6.4 File M
Manager
This feature is use
ed to check the printer available memory
and
d file list.
Main M
Menu
Item
DRA
AM
File Manager
DRAM
(A
Available memory)
Save
ed file list
FLASH
(A
Available memory)
Saved
d file list
CARD
(A
Available memory
Saved
d file list
Description
Use this menu
to sho
ow available
e memory space
and ruun (.BAS)
the files saved in the printer DRA
AM memory
y.
FLA
ASH
Use this menu
to sho
ow available
e memory space
and ruun (.BAS)
the files saved in the printer Flas
sh memory.
CAR
RD
Use this menu
to sho
ow available
e memory space
and ruun (.BAS)
the files saved in the printer Mic
croSD card memory.
- 53 -
6.5
6 Diagn
nostics
Main Menu
Diagnostic
cs
Prin
nt Config.
Dump Mode
Battery
Printt Head
6.5.1
Prin
nt Config.
Main Men
nu
Diagnostics
Priint Config.
This feature is used
to prin
nt current prrinter config
guration to th
he label. Onn the config
guration
printtout, there iss a print hea
ad test patttern, which is useful forr checking iff there is an
ny dot
damage on the print head heater elem
ment. Please refer to se
ection 4.3 foor more dettails.
6.5.2
Dump Mode
Main Men
nu
Diagnostics
Duump Mode
Capttures the da
ata from the
e communiccations port and prints out the dataa received by
b printer. In
the d
dump mode
e, all charac
cters will be printed in 2 columns. (Please refeer to section 4.4) The left
side characters are receive
ed from you
ur system an
nd right side
e data are tthe correspo
onding
hexa
adecimal va
alue of the characters.
It allows us
sers or engin
neers to ve rify and deb
bug the
prog
gram.
Note
e:
Dum
mp mode re
equires 4” wide paperr width.
- 54 -
6.5.3
Batte
ery
Main Men
nu
Diagnostics
Battery
This feature is used
to che
eck the printter battery voltage.
6.5.4
Printt Head
Main Men
nu
Diagnostics
Print Head
This feature is used
to che
eck the printter temperature, resista
ance, and bbad dots for print head..
- 55 -
6.6
6 Langu
uage
Main Men
nu
Language
English
This option is ussed to setup the langu age on LCD
D display.
6.7
6 Service
Main Men
nu
Service
In itialization
This feature is used
to resttore printer settings to defaults. Please refer tto section 4.5.
e:
Note
Whe
en printer in
nitialization
n is done, p
g or blacck mark sensor beforre
please caliibrate the gap
printing.
- 56 -
7. Troubleshooting
The following guide lists the most common problems that may be encountered when operating this
bar code printer. If the printer still does not function after all suggested solutions have been
invoked, please contact the Customer Service Department of your purchased reseller or distributor
for assistance.
Problem
Possible Cause
Recovery Procedure
Power indicator does not
illuminate
* The battery is not properly
installed.
* Battery out of power.
* The battery is dead.
* Reinstall the battery.
* Switch the printer on.
* Charge the battery.
* Replace a new battery.
Not Printing
* Check if interface cable is well
connected to the interface
connector.
* Check if wireless device is well
connected between host and
printer.
* The port specified in the
Windows driver is not correct.
* Re-connect cable to interface.
* Please reset the wireless device
setting.
* Select the correct printer port in the
driver.
No print on the label
* Label loaded not correctly.
* Use wrong type paper
* Follow the instructions in loading the
media.
* Use thermal type paper
The printer status from
DiagTool or LCD shows “Head * The printer carriage is open.
Open”.
The printer status from
DiagTool or LCD shows “Out
of Paper”..
* Running out of media roll.
* The media is installed
incorrectly.
* Media sensor is not calibrated.
* Please close the print carriage.
* Supply a new media roll.
* Follow the instructions in loading the
media to reinstall the media roll.
* Calibrate the media sensor.
* Media sensor is not set properly.
* Calibrate the media sensor.
The printer status from
* Make sure media size is set
* Set media size correctly.
DiagTool or LCD shows “Paper properly.
* Remove the stuck label inside the
Jam”.
* Label may be stuck inside the
printer mechanism.
printer mechanism.
The printer status from LCD
shows "Strong light. Press
FEED to print."
* Peel-off sensor can’t work in
strong light place.
* Remove the printer to proper place to
print for peer-off mode.
Can’t downloading the file to
* The space of memory is full.
memory (FLASH /
DRAM/CARD)
* Delete unused files in the memory.
* The max. numbers of DRAM is 256
files.
* The max. user addressable memory
space of DRAM is 2048KB.
* The max. numbers of file of FLASH is
256 files.
* The max. user addressable memory
space of FLASH is 14336KB.
- 57 -
Poor Print Quality
* Reload the supply.
* Clean the print head.
* Media is loaded incorrectly
* Clean the platen roller.
* Dust or adhesive accumulation
* Adjust the print density and print
on the print head.
speed.
* Print density is not set properly.
* Run printer self-test and check the
* Print speed is not set properly.
print head test pattern if there is dot
* Print head element is damaged.
missing in the pattern.
* Change proper media roll.
Missing printing on the left or
* Wrong label size setup.
right side of label
Gray line on the blank label
Irregular printing
* Set the correct label size.
* The print head is dirty.
* The platen roller is dirty.
* Clean the print head.
* Clean the platen roller.
Please refer to section 8
* The printer is in Hex Dump
mode.
* Turn off and on the printer to skip the
dump mode.
- 58 -
8. Maintenance
This session presents the clean tools and methods to maintain your printer.
1. Please use one of following material to clean the printer.
„ Cotton swab
„ Lint-free cloth
„ Vacuum / Blower brush
„ 100% Ethanol or Isopropyl Alcohol
2. The cleaning process is described as following,
Printer Part
Method
Interval
1. Always turn off the printer before
cleaning the print head.
2. Allow the print head to cool for a
Clean the print head when changing
minimum of one minute.
a new label roll.
3. Use a cotton swab and 100% Ethanol
or Isopropyl Alcohol to clean the print
head surface.
Print Head
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and wipe it
thoroughly with water.
Clean the platen roller when
changing a new label roll
Peel Bar
Use the lint-free cloth with 100% ethanol
As needed
to wipe it.
Sensor
Exterior
Interior
Compressed air or vacuum
Wipe it with water-dampened cloth
Brush or vacuum
Monthly
As needed
As needed
Note:
Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.
Please use 100% Ethenol or Isopropyl Alcohol. DO NOT use medical alcohol, which may damage
the printer head.
Regularly clean the print head and supply sensors once change a new media to keep printer
performance and extend printer life.
- 59 -
Revise History
Date
Content
Editor
2013/10/4
Modify section 2.3.2
Camille
2013/10/31
Modify section 1.3 and 3.2
* Modify section 1.2.2
* Add section 3.6 (Install the adapter for 0.75” and 1” paper core)
Modify section 1.3
Add section 3.7 (Install the belt strap)
Modify section 1.2.2
Update wireless module information
Camille
2014/1/8
2014/1/23
2014/4/30
2014/5/19
2015/2/10
- 60 -
Camille
Camille
Camille
Camille
Camille
TSC Auto ID Technology Co., Ltd.
Corporate Headquarters
9F., No.95, Minquan Rd., Xindian Dist.,
New Taipei City 23141, Taiwan (R.O.C.)
TEL: +886-2-2218-6789
FAX: +886-2-2218-5678
Web site: www.tscprinters.com
E-mail: printer_sales@tscprinters.com
tech_support@tscprinters.com
Li Ze Plant
No.35, Sec. 2, Ligong 1st Rd., Wujie Township,
Yilan County 26841, Taiwan (R.O.C.)
TEL: +886-3-990-6677
FAX: +886-3-990-5577

---

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