TSC Auto ID Technology RFWRN WiFi abgn module User Manual Alpha 4L user manual Page5

TSC Auto ID Technology Co., Ltd. WiFi abgn module Alpha 4L user manual Page5

User Manual_Updated

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Copyright Information ©2013 TSC Auto ID Technology Co., Ltd. The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co.
AgencWichtige1. Bitte le2. Heben3. Vor jeAeros4. Die Ne5. Das G6. Bei deBesch7. Beach8. Diesey Complia CEENEN5,IENEN FCCFCCFCCFCCICEICRICRIEC E GGGe Sicherheitesen Sie dien Sie diese Aedem Reinigesolreiniger. AetzanschlußGerät ist vor Fer Aufstellunghädigungen hhten Sie beims Gerät kannance and AE CLASS B N 55022:201N 55024:201IEC61000-4N301489-1,EN50556:201C CFR Title C CFR Title C CFR Title C 47 CFR PaES-003 IssueRSS-102 IssRSS-247 IssC 62209-2(20N 60950-1GB 9254 GB 4943.1 GB 17625.1ts-Hinweiseese Hinweis sAnleitung fr en ist das GeAm besten eig-Steckdose sFeuchtigkeit g des Gerätehervorrufen. m Anschluß an bis zu eineApprovals10/AC:201110 ,IEC61004-6, IEC610EN301489-13,EN6231147 Part 15 S47 Part 15 S47 Part 15 Sart 2(2.1093e 5 Class Bsue 5 sue 1 010),IEEE 1511esorgfältig durden spätereerät vom Strognet sich einsoll nahe demzu schtzenes ist auf sichans Stromner Außentemp- ii - s1, EN6100000-4-2,IEC6000-4-8, IEC17,EN3003:2008, EN6Subpart B CSubpart CSubpart E3) ,ANS/IEEE528-2013 rch. en Gebrauch omentz zu tren angefeuchtem Gerät angn. heren Stand etz die Anschperatur von m0-3-2:2014,E61000-4-3,C61000-4-128,EN301862209-2:20Class B E C95.1-1992auf. ennen. Verwetes Tuch zugebracht und zu achten. Ehlußwerte. maximal 40ɗEN61000-3-IEC61000-41893,10, EN62472, IEEE 1528wenden Sie kur Reinigungleicht zugänEin Kippen oɗ betrieben w-3:20134-4, IEC61079:20108-2003 keine Flüssig. nglich sein. oder Fallen köwerden. 000-4--oder önnte
- iii - Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. DO NOT throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Class B:FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENTThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/ TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
- iv - This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Federal Communication Commission (FCC) Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This equipment should be installed and operated contact with the radiator & your body. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with the belt clip accessory provided by TSC. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. High Power Radars: High power radars are allocated as primary users (meaning they have priority) in the 5250MHz to 5350MHz and 5650MHz to 5850MHz bands. These radars could cause interference and/or damage to Wireless LAN devices used in Canada. Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la priorité) pour les bandes 5250 - 5350 MHz et 5650 - 5850 MHz. Ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL. IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528.
- v - RF exposure warning (WiFi) This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the EUT transmitting at the specified power level in different channels. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when installed in specific host products operated in portable exposure conditions. (For WiFi) Canada, avis d'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-247. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement.
- vi - Informations concernant l'exposition aux fréquences radio (RF)La puissance de sortie émise par l’appareil de sans fil Dell est inférieure à la limite(1.6W/Kg) d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal. Ce dispositif a été évalué pour et démontré conforme à la Taux IC d'absorption spécifique ("SAR") des limites(1.6W/Kg) lorsqu'il est utilisé dans des conditions d'exposition portatifs. (For WiFi) ⭥⊐ᆹޘ䆖੺˖ Ƽ यሶ⭥⊐ᢄҾ⚛ѝDŽ Ƽ यሶ⭥⊐᧕⛩⸝䐟DŽ Ƽ нਟ᣶䀓⭥⊐DŽ Ƽ нҡሶ⭥⊐ᖃᡀа㡜ᓏᔳ⢙༴⨶DŽ Ƽ ᢃ৹Ⲵඳ൮Ầㅖਧ㺘⽪⭥⊐нᓄ䈕㻛᭮㖞ࡠа㡜ᓏᔳึѝDŽ ⌘᜿: Ƽ ᴤᦒн↓⺞රਧ㊫රⲴ⭥⊐, ሶӗ⭏⠶⛨ড䲙DŽ Ƽ 䈧ṩᦞ֯⭘䈤᰾༴⨶⭘䗷Ⲵ⭥⊐DŽ
- vii - Contents 1. Introduction ................................................................................................................ 1 1.1 Product Introduction ............................................................................................. 1 1.2 Product Features ................................................................................................... 2 1.2.1 Printer Standard Features ..............................................................................................21.2.2 Printer Optional Features ............................................................................................... 31.3 General Specifications .......................................................................................... 5 1.4 Print Specifications ............................................................................................... 5 1.5 Media Specifications ............................................................................................. 6 2. Operations Overview .................................................................................................. 7 2.1 Unpacking and Inspection .................................................................................... 7 2.2 Printer Overview .................................................................................................. 8 2.2.1 Front View .......................................................................................................................... 82.2.2 Rear View ........................................................................................................................... 92.3 Operator Control ................................................................................................ 10 2.3.1 LED Indication and Keys .............................................................................................. 102.3.2 LED Indication and Keys for LCD (Option) ............................................................. 113. Setup .......................................................................................................................... 12 3.1 Install the Belt Clip and Battery .......................................................................... 12 3.2 Charge the Battery ............................................................................................... 13 3.2.1 Charge the Battery .......................................................................................................... 133.3 Loading the Media ............................................................................................... 14 3.3.1 Loading the Media .......................................................................................................... 143.3.2 Loading Media in Peel-off Mode ................................................................................. 163.3.3 Loading the Fan-fold/External Media ....................................................................... 193.3.4 Loading the Linerless Media (Option) ...................................................................... 213.4 Connecting the Printer ...................................................................................... 22 3.4.1 Cable Communications ................................................................................................ 223.4.2 Wireless Communications with Wi-Fi (Option) ................................................... 223.5 Install the IP54-rated Environmental Case with Shoulder Strap (Option) ...... 23 3.6 Install the Adapter for 0.75” and 1” Paper Core (Option) ................................. 24 3.7 Install the Belt Strap (Option/ Standard for linerless model) ........................... 26
- viii - 4. Power-on Utilities .................................................................................................... 28 4.1 Power-on Utility for Standard Panel .................................................................. 28 4.1.1 Media Sensor Calibration ............................................................................................ 294.1.2 Self-test and Dump Mode............................................................................................. 294.1.3 Printer Initialization ..................................................................................................... 304.2 Power-on Utility for LCD Panel (Option) ........................................................... 31 4.2.1 Media Sensor Calibration ............................................................................................. 314.2.2 Self-test and Dump Mode ............................................................................................ 324.2.3 Printer Initialization .................................................................................................... 334.3 Self-test ............................................................................................................... 344.4 Dump mode ........................................................................................................ 35 4.5 Printer defaults ................................................................................................... 36 5. Diagnostic Tool ......................................................................................................... 375.1 Start the Diagnostic Tool .................................................................................... 37 5.2 Printer Function ................................................................................................. 38 5.3 Setting Wi-Fi by Diagnostic Tool (Option) ........................................................ 39 6. LCD Menu Function (Option) .................................................................................. 40 6.1 How to use the LCD to set the printer ................................................................ 40 6.2 Main Menu Overview ......................................................................................... 43 6.3 Setup ................................................................................................................... 446.3.1 Printer Setup ................................................................................................................... 446.3.1-1 Printer setup for TSPL2 ............................................................................................ 446.3.1-2 Printer setup for ZPL2 .............................................................................................. 466.3.2 Sensor ............................................................................................................................... 486.3.3 Serial Comm. .................................................................................................................. 496.3.4 Wireless LAN .................................................................................................................. 506.3.5 Date Time .......................................................................................................................... 516.3.6 Display ............................................................................................................................... 526.4 File Manager ...................................................................................................... 53 6.5 Diagnostics ......................................................................................................... 54 6.5.1 Print Config. .................................................................................................................... 546.5.2 Dump Mode ...................................................................................................................... 546.5.3 Battery ............................................................................................................................... 556.5.4 Print Head ........................................................................................................................ 55
- ix - 6.6 Language ............................................................................................................ 56 6.7 Service ................................................................................................................. 567. Troubleshooting ....................................................................................................... 57 8. Maintenance ............................................................................................................. 59Revise History ............................................................................................................... 60
1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-4L economical receipt printer. The Alpha-4L is a comfortable, light-weight printer capable of working with any mobile receipt printing application where you need quick, simple receipts on demand. Our Alpha-4L is designed for a rough life, inside the IP54-rated environmental case to resist dust and water and with its rubber over-mold design prepared to take up to a five foot fall and keep printing. These small and light printers can be worn comfortably for a full shift, without interfering with the user’s tasks. Use USB, optional Wireless or serial to connect to a mobile computer or even a smart phone and produce clear easy-to-read receipts hour after hour. This document provides an easy reference for operating the Alpha-4L. To print label formats, please refer to the instructions provided with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on the accessories CD-ROM or on TSC website at http://www.tscprinters.com. о Applications  Portable point of sale  Retail item marking, markdowns, shelf labeling & shelf talkers  Labels for shipping & receiving  Inventory control  Cross-docking  Pick, pack & apply operations  Print pick tickets  Logistics receipts
- 2 - 1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printingBlack mark reflective sensor (center position , black mark in back side)Gap transmissive sensor (Fixed, center of offset 2.75 mm to right from center)Head open sensorPeeler sensor2 operation buttons (On/off and feed)3 LEDs for printer status, 3 LEDs for battery statusUSB 2.0 (full speed) interface32 MB SDRAM memory16 MB FLASH memoryMicro SD card reader for memory expansion up to SDHC 4G (max.)DC 7.2V/5800 mAh Li-ion rechargeable batteryReal time clockPowerful 32 bit 200 MHz RISC processorEltron® EPL and Zebra® ZPL emulation languages supportInternal 8 alpha-numeric bitmap fontsInternal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable fontFonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)Downloadable fonts from PC to printer memoryDownloadable firmware upgradesBar code, graphics/image printingSupported bar code Supported image 1D bar code 2D bar code BITMAP, BMP, PCX (Max. 256 colors graphics) Code128 subsets A.B.C, Code128UCC, EAN128, Interleave 2 of 5, Code 39, Code 93, EAN-13, EAN-8, Codabar, POSTNET, UPC-A, UPC-E, EAN and UPC 2(5) digits, MSI, PLESSEY, China Post, ITF14, EAN14, Code 11, TELPEN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS CODABLOCK F mode, DataMatrix, Maxicode, PDF-417, Aztec, MicroPDF417, QR code, RSS Barcode (GS1 Databar)
- 3 - Code page  Codepage 437 (English - US)  Codepage 737 (Greek)  Codepage 850 (Latin-1)  Codepage 852 (Latin-2)  Codepage 855 (Cyrillic)  Codepage 857 (Turkish)  Codepage 860 (Portuguese)  Codepage 861 (Icelandic)  Codepage 862 (Hebrew)  Codepage 863 (French Canadian)  Codepage 864 (Arabic)  Codepage 865 (Nordic)  Codepage 866 (Russian)  Codepage 869 (Greek 2)  Codepage 950 (Traditional Chinese)  Codepage 936 (Simplified Chinese)  Codepage 932 (Japanese)  Codepage 949 (Korean)  Codepage 1250 (Latin-2)  Codepage 1251 (Cyrillic)  Codepage 1252 (Latin-1)  Codepage 1253 (Greek)  Codepage 1254 (Turkish)  Codepage 1255 (Hebrew)  Codepage 1256 (Arabic)  Codepage 1257 (Baltic)  Codepage 1258 (Vietnam)  ISO-8859-1: Latin-1 (Western European)  ISO-8859-2: Latin-2 (Central European)  ISO-8859-3: Latin-3 (South European)  ISO-8859-4: Latin-4 (North European)  ISO-8859-5: Cyrillic  ISO-8859-6: Arabic  ISO-8859-7: Greek  ISO-8859-8: Hebrew  ISO-8859-9: Turkish  ISO-8859-10: Nordic  ISO-8859-15: Latin-9  UTF-81.2.2 Printer Optional Features The printer offers the following optional features. Product option feature UseroptionFactory option2” LCD (Liquid crystal display), 128 x 64 pixels resolution w/white LED backlight (with 4 buttons and 2 LEDs) ˕ WiFi module ˕ Zebra® CPCL emulation language support ˕ Media sensor position (position selectable – right/left/center position-factory adjustment, default – center position) ˕ Linerless kit ˕
- 4 - Mini USB cable ˕ Mini USB to RS-232 (serial) converter cable ˕ IP54-rated environmental case with shoulder strap (for standard model) ˕ IP54-rated environmental case (for standard model) ˕ IP54-rated environmental case with shoulder strap (for linerless model) ˕ IP54-rated environmental case (for linerless model) ˕ Shoulder strap ˕ Vehicle power adaptor ˕ DC 7.2V/5800 mAh Li-ion rechargeable battery ˕ Charger station 1 cell ˕ Charger station 4 cell ˕ Belt strap ( standard for linerless model) ˕ Adapter for 0.75” & 1” paper core ( standard for linerless model) ˕
- 5 - 1.3 General Specifications General Specifications Physical dimensions 160 mm (W) x 191.6 mm (H) x 79 mm (D) Mechanism Plastic with rubber over molded Weight 0.945 kg (w/o battery) PowerExternal power adapter Input: AC 100-240V Output: DC 12V 1A Environmental condition Operation: -10 ~ 50˚C (14 ~ 122˚F) Storage: -40 ~ 60 ˚C (-40 ~ 140˚F) Relative humidity: 10 ~ 90% non-condensing IP54 w/ IP54-rated environmental case Drop 1.5m (5ft) Drop 1.8m (6.5ft) w/ IP54-rated environmental case Battery Spec Charging time: 5~6 hr  Standby mode (Wi-Fi): up to 40 hr  Printing: one label per 2 minutes, Condition Endurance (hr) 4”x6” Labels Density 3 26 780 Density 8 21 650 Charging capability Internal charging capability (battery-in) Auto-switching AC adapter 12-24VDC automobile cigarette lighter plug External charging capability (battery-out) 1 battery charger station 4 battery charger station 1.4 Print Specifications Print Specifications Print head resolution (dots per inch/mm) 203 dots/inch (8 dots/mm) Printing method Direct thermal Dot size(width x length) 0.125 x 0.125 mm (1 mm = 8 dots) Print speed(inches per second) Max. 4 ips (100 mm/sec) 2,3 ips for peeler mode Max. print width 4.09” (104 mm) Max. print length 90” (2286 mm) Printout bias Vertical: 1 mm max. Horizontal: 1 mm max.
- 6 - 1.5 Media Specifications Media Specifications Media roll capacity Max. 2.65” (67.3 mm) OD Media core diameter 12.7 mm ~ 25.4 mm (0.5” ~ 1”) ID core Media type Continuous, die-cut, black mark, External fan-fold, receipt, Linerless label (w/ linerless kit) Media wound type Outside wound Media width 50.8 mm ~ 112 mm Media thickness 0.055 mm ~ 0.165 mm Label length 12.7 mm ~ 2286 mm Label length (peeler mode) 25.4 ~ 152.4 mm (1” ~ 6”) External fan-fold media Stack height: 70 mm (2.75”) Page length: 152 mm ~ 305 mm (6” ~ 12”) Black mark Min. 8 mm (W) x 2 mm (H) Gap height Min. 2 mm
- 7 - 2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton. If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.  One printer unit  One Li-ion rechargeable battery (5800 mAh)  One Windows labeling software/Windows driver CD disk  One quick installation guide  One auto-switching AC adaptor  One belt clip
- 8 - 2.2 Printer Overview2.2.1 Front View Note: * The media sensor position is selectable by factory adjustment. Please refer to this figure for default settings. (Default – center position) * For LCD control panel (option), please refer to subsection 2.3.2 for more details. 1. Power on/off button 2. Feed button 3. Printer status LED indicator 4. Battery status LED indicator 5. Media cover release button 6. Peel-off sensor (Without for linerless model) 7. Print head 8. Transmissive sensor – Gap sensor 9. Media holder lock switch 10. Media holder 11. Media cover 12. Reflective sensor – Black mark sensor 13. Platen roller 14. Tear/Peeler bar (Without for linerless model) 15. Peeler module 921346875101112131514
- 9 - 2.2.2 Rear View Note: * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic V1.0, V1.1 MicroSD 256 MB Transcend, Panasonic V1.0, V1.1 MicroSD 512 MB Transcend, Panasonic V1.0, V1.1 MicroSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 6 MicroSD 4 GB Transcend - The DOS FAT file system is supported for the SD card.ġ- Folders/files stored in the SD card should be in the 8.3 filename formatġ1. Li-ion battery 2. Belt chip 3. Battery open clasp 4. Hanger for shoulder strap 5. External label entrance chute 6. USB interface 7. * MicroSD card socket 8. Power jack 13247658
- 10 - 2.3 Operator Control 2.3.1 LED Indication and Keys Keys Function о Press and hold for 2-3 seconds to turn on the printer о Press and hold for 2-3 seconds to turn off the printerо Ready status: Feed one label о Printing status: Pause the print jobLEDs Status Indication Green (solid) Full charged2/3 charged levelGreen (solid) 1/3 charged levelGreen (blinking) Low battery Amber (solid) Battery is charging Blue (solid) WiFi device is readyBlue (blinking) WiFi device is communicatingNote: WiFi device is optional. Off Printer is readyGreen (blinking) о Printer is paused о Printer is downloading dataRed (solid) о Media cover is open о Out of memoryRed (blinking) о No paperо Paper jamAmber (solid) о Clean data о Printer is busy
- 11 - 2.3.2 LED Indication and Keys for LCD (Option) Note: Please refer to the section 6 for more details about LCD. Keys Function о Display the printer information о Button for LCD setting menu о Enter the printer setting menu о Button for LCD setting menu о Press and hold for 2-3 seconds to turn on the printer о Press and hold for 2-3 seconds to turn off the printer о Button for LCD setting menu о Ready status: Feed one label о Printing status: Pause the print job о Button for LCD setting menu LEDs Status Indication ErrorOff Printer is readyRed (solid) о Media cover is open о Out of memoryо Clean data о Printer is busyRed (blinking) о No paperо Paper jamPower Off Printer power is turned offGreen (solid) о Printer power is turned on о Battery is full chargedGreen (blinking) Low batteryAmber (solid) Battery is charging LCD Indication Printer has been connected with cable Wi-Fi device has been connected XX Battery capacity %
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333.3 Loadi3.3.1 Loading the Mding the MMediaMedia- 14 - 1.2.3. Open thecover by media cobutton. Pull the mapart to fwidth. Place themedia hothem ontthe papeface up, enough phead. e printer my pressing tover releasmedia holdfit the labee roll betweolders andto the coreer, printing and pull opaper overmedia the se ders l roll een the close e. Place side ut r the print
- 15 - 4. Press eacover to cover anmedia cocorrectlyNote: * Please camark senmedia. Tuopen/closthen it wisensor au* Please reYouTubeach side ofclose the mnd make suover closedy.alibrate the nsor when curn on the pse the mediill calibrate tutomaticallyefer to video or driver Cfmedia media ure the d gap/black hanging printer and a cover they.o on TSC D.
33.3.2 Loadding Mediaa in Peel-ooff Mode - 16 - 1. 2.3. Please re3.3.1 to lroll into tNote: Please calmark sensmedia in pon the printhe media calibrate thautomatica Remove the liner. Press eacover to cover anmedia cocorrectlyefer to subloading thethe printer.ibrate the gsor after loadpeel-off modnter and opecover then he sensor ally. 1~2 labels. ach side ofclose the mnd make suover closedy. bsection e media ap/black dingde. Turn en/close it will s from fmedia media ure the d
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7. P Loos Press downse the peeln the peeleler moduleer module t in the reve - 18 - to lock it.erse proceedures:
33.3.3 Loadding the Faan-fold/Exxternal Me- 19 - edia1. Opepresreleholdwidt 2. Pusholdmed3. FeeextePlacface en the printssing the mase buttonders apart tth. sh down eader lock swdia holder. ed the medernal label ce the pape up. ter media cmedia coven. Pull the to fit the mach side ofwitch to fix dia throughentrance cer, printingcover by er media media f media the the rear chute. g side
- 20 - 4. Presto cmakclos NotePleassenson thmedisensss each sidlose the mke sure thesed correct:se calibrate or when chahe printer ana cover thenor automatide of medimedia covee media cotly. the gap/blaanging mednd open/closn it will calibcally. ia cover r and over ack mark dia. Turn se the brate the
33.3.4 Loadding the LiinerlessMedia (Opti- 21 - ion)1. Pleato loprin2. Pusholdmedmed3. Placfacepap4. Presto cmakclosNotePleassenson thmedisensase refer tooading the ter. sh down eader lock swdia holder fdia. ce the pape up, and per over thess each sidlose the mke sure thesed correct:se calibrate or when chahe printer ana cover thenor automatio subsectiomedia rollach side ofwitch to fix for using lier, printingpull out enoe print heade of medimedia covee media cotly. the gap/blaanging mednd open/closn it will calibcally. on 3.3.1 into the f media the nerless g side ough d. ia cover r and over ack mark dia. Turn se the brate the
3333.4 ConnThe pbe pri* * 3.4.1 CablOpe(ho3.4.2 WireYoussettinWLANUecting thprinter musnted. TherBy a cableBy a Wiree Communen the intest terminaeless Comshould set tng the Wi-FiN settings. SB connectohe Printest establishre are threee between eless LAN (nicationserface covel) with USBmunicatiothe WLAN se module. If yor (Printer) er communice ways to cthe printer(Option) er and connB cable. (Uons with Wettings via tyour printer- 22 - cation withconnect for and its honect the prUSB to USBWi-Fi (Optithe cable for supports th a host teror Alpha-4Lost terminarinter to theB or USB ton)r first usinghe LCD, pleUSB/RS-2rminal whicL series, al e computeto RS-232)g. Please refease refer th32 connectoch sends ter/smart ph)fer to sectiohesection 6or (PC) he data to hone n 5.4 to .3.4 to set thhe
33.5 Install the IP554-rated Environ- 23 - mental CCase withh Shoulde1. Opecov2. Putcas3. Clocovcovopeer Strapen the casver. t the printese. ose the casver. The ouver should ened while(Option)se top er into the se top utside be printing.)
33.6 Install the Addapter for 0.75” a- 24 - and 1” PPaper Cor1. Chec A S N2. Put th3. Maketo ins re (Optiock the partsdapter x 2 crew x 2 ut x 2 he nut on te the arrowstall the adon)s. the media w direction apter. holder. is as fig.
- 25 - 4. Pull the media holders apart. Push down another side of media holder lock switch to keep the media holder in max width. 5. Tighten the screw on nut for fixing the adapter on media holder. Note: Press the nut with hand when tighten the screw.
33.7 Insta2. Ps3. Oll the BePull up thescrews. Open the blt Strap e belt strap belt strap fo(Option/to lock it oor using. - 26 - Standaron the rd for line1. Tigh For lineFor stanerless moten 2 screwrless modendard mod odel)ws on the el del printer.
- 27 -
- 28 - 4. Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button ( ) then turning on the printer power ( ) simultaneously and release the button at different positions of LED indicator.4.1 Power-on Utility for Standard Panel Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when LED color turn on amber. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the button ( ) when battery LED indicates with different positions for each function. Power on utilities for standard panel The battery LED light will be changed as following.LED (5 blinks) (5 blinks) (5 blinks) Release FEED button ( ) for different functions Media sensor calibration(Please refer to 4.1.1)Media sensor calibration, self-test and enter dump mode(Please refer to 4.1.2)Printer initialization (Please refer to 4.1.3)
- 29 - 4.1.1 Media Sensor Calibration Please follow the steps below to calibrate the media sensor. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when LED color turn on amber. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when the indicator becomes and blinking. 5. Printer will calibrate the gap/black mark sensor sensitivity. Note: You also can do this function by open/close the media cover when turn on the printer.  The LEDs will be changed as following figures: Beep sound twice Æ(5 blinks) Æ (5 blinks) Æ (5 blinks) Æ Turn on the printer 4.1.2 Self-test and Dump Mode Please follow the steps below.1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when LED color turn on amber. Note: In this moment, you should still hold on the FEED button.
- 30 - 4. The printer will beep sound twice later, then release the FEED button ( ) when the indicator becomes and blinking. 5. Printer will calibrate the sensor and print out the internal settings, then enter the dump mode. Note: Turn off/on the power or press FEED button to resume printer from dump mode to normal printing mode. Please refer to sections 4.3 and 4.4 for more details of self-test and dump mode.  The LEDs will be changed as following figures: Beep sound twice Æ(5 blinks) Æ (5 blinks) Æ (5 blinks) Æ Turn on the printer 4.1.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when LED color turn on amber. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when the indicator becomes and blinking. 5. Printer will restore printer settings to defaults. Note: Please refer to section 4.5 for printer defaults.  The LEDs will be changed as following figures: Beep sound twice Æ(5 blinks) Æ (5 blinks) Æ (5 blinks) Æ Turn on the printer
- 31 - 4.2 Power-on Utility for LCD Panel (Option) Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when “Error” LED color turn on red. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the button ( ) when LCD indicate for different functions. 4.2.1 Media Sensor Calibration Please follow the steps below to calibrate the media sensor. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when “Error” LED color turn on red. Power on utilities for LCD panel The LCD will be changed as following.LCDCalibrate….. (5 dots) Self Test….. (5 dots) Initialize….. (5 dots) Release FEED button ( ) for different functions Media sensor calibration(Please refer to 4.2.1)Media sensor calibration, self-test and enter dump mode (Please refer to 4.2.2)Printer initialization (Please refer to 4.2.3)
- 32 - Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when LCD showing “Calibrate…..”. 5. Printer will calibrate the gap/black mark sensor sensitivity. Note: You also can do this function by open/close the media cover when turn on the printer.  The LCD will be changed as following: Beep sound twice ÆCalibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5 dots) Æ Turn on the printer 4.2.2 Self-test and Dump Mode Please follow the steps below.1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when “Error” LED color turn on red. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when LCD showing “Self Test…..”. 5. Printer will calibrate the sensor and print out the internal settings, then enter the dump mode. Note: Turn off/on the power or press FEED button to resume printer for normal printing. (Ready mode) Please refer to sections 4.3 and 4.4 for more details.  The LCD will be changed as following figures:
- 33 - Beep sound twice ÆCalibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5 dots) Æ Turn on the printer 4.2.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the printer power switch. 2. Hold on the FEED button ( ) then turn on the power switch ( ). 3. Release the power switch ( ) when “Error” LED color turn on red. Note: In this moment, you should still hold on the FEED button. 4. The printer will beep sound twice later, then release the FEED button ( ) when the LCD showing “Initialize…..”. 5. Printer will restore printer settings to defaults. Note: Please refer to section 4.5 for printer defaults.  The LCD will be changed as following figures: Beep sound twice ÆCalibrate….. (5 dots) Æ Self Test….. (5 dots) Æ Initialize….. (5 dots) Æ Turn on the printer
- 34 - 4.3 Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Note: Self-test printout requires 4” wide paper width. Printer model name & Main board firmware versionPrinter serial number Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size (width, height) Gap/Black mark (vertical gap, offset) Sensor sensitivity Battery voltage Print head temperature Print head average resistance Bad dots of print head WiFi settings information (option) File management information Print head test pattern
- 35 - 4.4 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Note:1. Dump mode requires 4” wide paper width. 2. Turn off / on the power or press FEED button to resume printer for normal printing. (Ready mode) ASCII Data Hex decimal data related to left column of ASCII data
- 36 - 4.5 Printer defaults Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 50.8 mm/sec (2 ips) Density 8 Media Width 4” (101.5 mm) Media Height 4” (101.5 mm) Sensor Type Gap sensor Print Direction 0 Reference Point 0,0 (upper left corner) Gap Offset 0 Post-Print Action Tear mode Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No Note:When printer initialization is done, please calibrate the gap or black mark sensor before printing.
- 37 - 5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues. 5.1 Start the Diagnostic Tool 1. Double click on the Diagnostic tool icon to start the software. 2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) included in the Diagnostic utility. Features tabPrinterfunctions InterfacePrinter Status Printer setup
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- 39 - 5.4 Setting Wi-Fi by Diagnostic Tool (Option) 1. Connect the printer and computer with the cable. Note: * The printer connects with the computer via USB to USB cable or USB to RS-232 cable (option). 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB.) USB to USB cable USB to RS-232 cable The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 4. Select “Wireless” tab and click on “Built-in wireless module” item. 5. Enter the new WLAN settings in the editor. 6. Press “Set” button to set the new settings to the printer. 7. The Wi-Fi LED will turn on blue (the Wi-Fi icon will be shown for LCD panel) if device has been connected. 8. Print out the self-test page to confirm if it’s connected with right settings. 9. Remove the cable to print a data for test. 12
- 40 - 6. LCD Menu Function (Option) The Alpha-4L series offer the LCD panel for selection to further enhance its capabilities to meet the demands of a wide range of printing solutions. This option feature includes LCD control panel, 4 buttons and 2 LED display. Please press the “M” button to enter the setting menu. 6.1 How to use the LCD to set the printer Press the “M” button to display the function menu screen as following shown. You can use this 4 buttons to scroll, select, enter or return the menu, depend on the icons from 4-sides of LCD. It was selected if the item with the black ground on the screen. The icon function is listed as below, 1234 5
- 41 - Icon Function Display printer information Enter setting menu Power switch Scroll up Scroll down Return to previous menu Enter to next menu Enter setting mode Exit setting mode Save the selected settings and return to previous menu Select Alter to OFF Alter to ON For example: Change the speed setting, please following steps as below. 1. Press “M” button to enter the setting menu. Press button to enter the “Setup” item. 2. Press button to enter the “Print Setup” item. Select the “TSPL2” item. Enter the “Speed” setting mode.
- 42 - 3. At this status, you can scroll up or scroll down to select the value of print speed. Then press the button to save the selected value into the printer. Press “ ” butter to back to “Ready mode”.
- 43 - 6.2 Main Menu Overview There are 5 categories for the main menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details. ɧDate TimeDisplayɧBluetoothPrint Head*WirelessLANɧɧɧSerial BatteryɧɧDump ModeInitializationɧɧɧSensor FLASHServiceɧɧɧ ɧɧMain MenuSetup File Manager Diagnostics LanguagePrinter DRAM Print Config. EnglishNote:* The Wireless LAN function is optional for Alpha-4L series.
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- 45 - Print mode This item is used to set the print mode. There are 3 modes as below,Printer Mode Description None Next label top of form is aligned to the print head burn line location. (Tear Off Mode) Batch Mode Once image is printed completely, label gap/black mark will be fed to the tear plate location for tear away. Peeler Mode Enable the label peel off mode. BatchMode Offset This item is used to fine tune media stop location. Available setting value is from “+” to “-” or “0” to “9”. +000Shift X This item is used to fine tune print position. Available setting value is from “+” to “-” or “0” to “9”.+000Shift Y +000Reference X This item is used to set the origin of printer coordinate system horizontally and vertically. Available setting value is from “0” to “9”.000Reference Y 000Code page Use this item to set the code page of international character set. 850Country Use this option to set the country code. 001Note: If printing from enclosed software/driver, the software/driver will send out the commands, which will overwrite the settings set from the panel.
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- 47 - List Fonts This feature is used to print current printer available fonts list to the label. The fonts stored in the printer’s DRAM, Flash or optional memory card. N/A List Images This feature is used to print current printer available images list to the label. The images stored in the printer’s DRAM, Flash or optional memory card. N/A List Formats This feature is used to print current printer available formats list to the label. The formats stored in the printer’s DRAM, Flash or optional memory card. N/A List Setup This feature is used to print current printer configuration to the label. N/A Control Prefix This feature is used to set control prefix character. N/A Format Prefix This feature is used to set format prefix character. N/A Delimiter Char This feature is used to set delimiter character. N/A Media Power Up This option is used to set the action of the media when you turn on the printer. Selections Description Feed Printer will advance one label Calibration Printer will calibration the sensor levels, determine length and feed label Length Printer determine length and feed label No Motion Printer will not move media NoMotionHead Close This option is used to set the action of the media when you close the print head. Selections Description Feed Printer will advance one label Calibration Printer will calibration the sensor levels, determine length and feed label Length Printer determine length and feed label No Motion Printer will not move media NoMotionLabel Top This option is used to adjust print position vertically on the label. The range is -120 to +120 dots. 0Left Position This option is used to adjust print position horizontally on the label. The range is -9999 to +9999 dots. +0000Note: If printing from enclosed software/driver, the software/driver will send out the commands, which will overwrite the settings set from the panel.
66.3.2 SensItemAutoCManuaThresMaximAdvanMain MenusorCalibrational Setup holdmum LengtncedSetupDescrinThis iteselectesensorIn case“Manuafollow t Note:You caclosetThis itehThis iteThis iteturned gap/blaSensoriptionem is used ted sensor. Pr sensitivitye “Auto Calial Setup” futhe shown san open thethe media cem is used tem is used tem is used f“ON” then yack mark sizAuCalibManuaThreMaxLenAdvaMin. Max. G- 48 - to set the mPrinter will fautomaticaibration” canunction to castep from Le media cocover for eto fix the cato set the mfor pre-printyou can setze.uto brational Setupesholdximum ngthancedPaperap/Markmedia sensofeed 2 to 3 gally.nnot apply talibrate the CD to do.over to moveach scan.alibrated senmax. calibratted paper. Itup the minGapBlack MarContinuouGapBlack MarContinuouAutoFixedONOFFor type and gap labels tto the mediasensor manve the papensor sensitite length.f this advan. paper andrkusScan BarkScanusReLcalibrate thto calibrate a, please unually. Pleaer but haveivity.nced functiod max. ackingSPn MarkSPemove LabelDefahe the N/Ase ase e to N/AAut15on is OFScan aperScan PaperScan PaperaultAAto2FF
66.3.3 SeriaItemBaudParity DataBStopBal Comm. Rate Bits Bit(s) Main MenuDescriptiThis item This item This item This item uSeonis used to sis used to sis used to sis used to setupS- 49 - set the RS-2set the RS-2set the RS-2set the RS-2Serial Comm232 baud ra232 parity.232 Data B232 Stop Bm.BauPaDatStopate.its.its.d Ratearityta Bitsp Bit(s)1200 bps2400 bps4800 bps9600 bps19200 bp38400 bp57600 bp115200 bpNoneOddEven7812Defa960Non81sssspspspspsault00ne
66.3.4 WireItemOperaScanADHCPMaieless LAN ating Mode APPn MenuDescriThis itelocal aNote:InfrastpointfAd hocdirectlThis iteThis iteHost CSetupiptionem is used trea networktructure mofor this comc mode invy to anotheem is used tem is used tConfigurationWir- 50 - to set the oks to conneode requiremmunicatiovolves coner computeto scan the to ON or On Protocol)reless LANperating moct devices tes the use on to take necting a cer. access poiFF the DHCnetwork proOperaScDode of wirelto the netwoof an acceplace.computernt devise CP (Dynamiotocol.ating Modecan APDHCPless orks. ess Inic InfrastrAd-hOOFDefaultfrastructurN/A ON ructurehocNFFre
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- 57 - 7. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. Problem Possible Cause Recovery Procedure Power indicator does not illuminate* The battery is not properly installed. * Battery out of power. * The battery is dead. * Reinstall the battery. * Switch the printer on. * Charge the battery. * Replace a new battery. Not Printing * Check if interface cable is well connected to the interface connector. * Check if wireless device is well connected between host and printer. * The port specified in the Windows driver is not correct. * Re-connect cable to interface. * Please reset the wireless device setting. * Select the correct printer port in the driver. No print on the label * Label loaded not correctly. * Use wrong type paper * Follow the instructions in loading the media. * Use thermal type paper The printer status from DiagTool or LCD shows “HeadOpen”. * The printer carriage is open. * Please close the print carriage. The printer status from DiagTool or LCD shows “Out of Paper”.. * Running out of media roll. * The media is installed incorrectly. * Media sensor is not calibrated. * Supply a new media roll. * Follow the instructions in loading the media to reinstall the media roll. * Calibrate the media sensor. The printer status from DiagTool or LCD shows “Paper Jam”. * Media sensor is not set properly.* Make sure media size is set properly. * Label may be stuck inside the printer mechanism. * Calibrate the media sensor. * Set media size correctly. * Remove the stuck label inside the printer mechanism. The printer status from LCD shows "Strong light. Press FEED to print." * Peel-off sensor can’t work in strong light place. * Remove the printer to proper place to print for peer-off mode. Can’t downloading the file to memory (FLASH / DRAM/CARD) * The space of memory is full. * Delete unused files in the memory. * The max. numbers of DRAM is 256 files. * The max. user addressable memory space of DRAM is 2048KB. * The max. numbers of file of FLASH is 256 files. * The max. user addressable memory space of FLASH is 14336KB.
- 58 - Poor Print Quality * Media is loaded incorrectly * Dust or adhesive accumulation on the print head. * Print density is not set properly.* Print speed is not set properly. * Print head element is damaged.* Reload the supply. * Clean the print head. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper media roll. Missing printing on the left or right side of label * Wrong label size setup. * Set the correct label size. Gray line on the blank label * The print head is dirty. * The platen roller is dirty. * Clean the print head. * Clean the platen roller. Please refer to section 8 Irregular printing * The printer is in Hex Dump mode. * Turn off and on the printer to skip the dump mode.
- 59 - 8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2. The cleaning process is described as following, Printer Part Method Interval Print Head 1. Always turn off the printer before cleaning the print head. 2. Allow the print head to cool for a minimum of one minute. 3. Use a cotton swab and 100% Ethanol or Isopropyl Alcohol to clean the print head surface. Clean the print head when changing a new label roll. Platen Roller 1. Turn the power off. 2. Rotate the platen roller and wipe it thoroughly with water. Clean the platen roller when changing a new label roll Peel Bar Use the lint-free cloth with 100% ethanol to wipe it. As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water-dampened cloth As needed Interior Brush or vacuum As needed Note: z Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. z Please use 100% Ethenol or Isopropyl Alcohol. DO NOT use medical alcohol, which may damage the printer head. z Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life.
- 60 - Revise History Date Content Editor2013/10/4 Modify section 2.3.2 Camille 2013/10/31 Modify section 1.3 and 3.2 Camille 2014/1/8 * Modify section 1.2.2 * Add section 3.6 (Install the adapter for 0.75” and 1” paper core) Camille 2014/1/23 Modify section 1.3 Camille 2014/4/30 Add section 3.7 (Install the belt strap) Camille 2014/5/19 Modify section 1.2.2 Camille 2015/2/10 Update wireless module information Camille
Corporate Headquarters Li Ze Plant 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com TSC Auto ID Technology Co., Ltd.

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