Technicolor Connected Home USA DSS98B Satellite Receiver User Manual 15351420 Cover

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The Menu System
What’s a Menu?
Using the Remote
Program Guides
The Menu System
Troubleshooting
➣
Don’t Forget Point and Select
As with all of the on-screen displays, you use Point and Select
to navigate.
Setup and Connections
➣
The on-screen menu is a list of choices, just like a menu in a
restaurant. And, just as a restaurant menu is divided into
sections such as appetizers, entrees, and desserts, the onscreen menus are also separated into sections to help you find
the information you need.
➣
➣
39
The Menu System
Using the Menu System
To bring up the Main menu, press MENU on the remote.
Use the MENU button to bring up the
Main menu, and then use Point and
Select to choose a menu option.
Use point and select to choose an item from the Main
menu.
To use the menu system, you need to know the Point and Select rule.
Use the arrows on the remote to point to an item on the screen, and
then press OK to select it.
Back and Help
There are Back and Help buttons at the top of most screens. Point to
Back and press OK to leave that screen. Point to Help to see more
information about that screen.
Exiting a Screen
There are three ways to exit a menu:
•
Point to Back and press OK.
•
Press the CLEAR button on the remote control. The on-screen
displays clear from the screen and you return to TV viewing.
•
Press the GO BACK button on the remote. You return to the
previous on-screen display or normal programming.
Using Help
All menus have a Help button. For example, selecting the Help button
from the Main menu shows you information about using the Main menu
screen.
If the Main menu doesn’t appear when
you press MENU, the remote might not be
in DSS® mode. Try pressing the DSS
button on the remote, and then OK.
The rest of the Help buttons in the menu system bring up helpful
information explaining one aspect of that menu.
Context-Sensitive Help
Most of the screens contain information
to help you decide what to do next. If
you get stuck, look for the help text.
40
The Menu System
Menu Descriptions
This section briefly describes each of the available Main menu options.
More information about each menu and its features is included later in
this chapter.
Program Guide
Shows the on-screen programming schedules.
Mailbox
Use to read mail messages from your program providers.
Purchases
Use to review or cancel upcoming purchases, and to review
past purchases.
Timers
Allows you to schedule the digital satellite system to tune to a specific
channel at a specific time.
Profiles
Allows you to set ratings limits, spending limits, and viewing hours, as
well as create favorite channel lists.
Options
Allows you to find out more about the receiver and remote, change how
your system looks, run the system test and install a new access card.
Dish Pointing
Use to find your dish pointing coordinates, and to access the
on-screen signal strength meter.
Home Control
With the proper equipment, this feature lets you control certain devices
and appliances in your house.
Don’t Be Afraid to Explore
Once you’ve learned the basics, feel free to poke around the menu
system because exploring is the best way to learn. The context-sensitive
help at the bottom of the screen provides instructions for getting
through any particular menu or control panel. Remember, press CLEAR at
any time to leave the menu system and return to regular system viewing.
Don’t Forget About the CLEAR
Button
Press the CLEAR button on the remote to
remove the on-screen menus and return
to normal viewing.
41
The Menu System
The Program Guide
Selecting Program Guide brings up your default program guide: the
Detail Guide, the Grid Guide or SurfGuide.
Anatomy of a Program Guide
The following diagram shows you the kind of information you will see in
the Detail Guide and Grid Guide.
Program titles
and information
“Family” is one of five
selectable Profiles
Indicates current time
Returns you to
previous screen
Takes you to
the Main menu
Displays more
sorting options
Help gives you
more information
Searches guide for
specific information
Sort the guide by:
Topics, Movies, or Sports
Scrolls through
the guide
Sorts the current guide
alphabetically by title
Shows all available programs
Bringing Up the Program Guides
Besides selecting Program Guide in the Main menu, you can press the
GUIDE button on the remote.
42
Want More Information?
Read the section in this book called
Program Guides for all the details.
The Menu System
The Mailbox
The mailbox shows you messages that are sent—or “mailed”—from your
program providers. For example, you may receive a message calling your
attention to a new service.
How to Tell When you Have Mail
There are two ways to tell if you have mail, depending on whether the
receiver is turned on or off.
•
If the receiver is turned on, the mail icon in the channel banner is
highlighted.
•
If the receiver is turned off, the power light on the front panel of
the receiver flashes.
Checking Your Mail
Select Mailbox on the Main menu or channel banner to view your mail.
1.
Point to a message and press OK. The message is opened for you to
read.
Mail provides the latest information from program
providers.
2.
Press OK again to close the letter.
After you read a message and want to erase it, point to Erase
Message and press OK. When you exit the display screen, messages
not erased are saved in memory.
43
The Menu System
Pay-Per-View Programs
Pay-per-view programs (PPV) are programs that you purchase—like a
movie ticket—on an event-by-event basis. For instance, there might be a
specific channel that runs nothing but previews for movies. After
previewing the movie, you can purchase it or find out more details
about it. PPV programs can also be found in the program guide.
Purchasing and Previewing
There are several ways to purchase and preview PPV movies and events:
•
Tune to a PPV program’s channel. Program providers may offer onscreen purchase instructions, usually as the PPV program begins.
•
Choose a PPV program from the program guide.
•
Preview a coming attraction by selecting a channel from the
Attractions Guide.
Tuning to a PPV Program
When you use the channel buttons or digits on the remote to tune to a
Pay-Per-View channel, you need to press the INFO button to bring up
the Program Details screen in order to purchase a program.
Use the program guide to get to the Program Details screen.
Follow the on-screen instructions to purchase the selected program.
You may need to enter your four-digit
password to order a PPV program if it
costs more than the spending limit you
set up in the Profiles menu.
44
The Menu System
Using the Program Guide for PPV
Programs
When you use the program guide to select a PPV program, the Program
Details screen gives you a few more options.
You need to connect your phone line to
your satellite receiver to be able to order
PPV programs using the on-screen menus.
The Program Details screen gives you several options.
You can select:
•
View Channel to tune to that channel
•
Channel Guide to see a program lineup for that channel
•
Buy Program to purchase the program
•
Other Times to see what other times the program is available. The
program title is automatically entered and sorted in the AlphaSort
control panel.
The options available to you may vary according to the type of program
you select.
45
The Menu System
Using the Attractions Guide
Your program providers may offer future programming events not
currently listed in your Program guide. These events are called “coming
attractions,” and can be previewed in the Attractions Guide.
1.
Press the GUIDE button on the remote until the Detail Guide or Grid
Guide appears on-screen.
2.
Use the down arrow button to move the highlight to the bottom of
the screen.
3.
Point to and select the Other Guides button.
4.
Point to and select the Attractions Guide.
The Other Guides menu provides several guide formats.
5.
Point to a channel and select it.
The Attractions Guide is accessed through the Other
Guides menu.
46
The Menu System
Using the Purchases Menu
The Purchases menu allows you to review upcoming and past purchases.
The Purchases menu shows you upcoming or past
purchases, and spending limits.
The list of purchases may be longer than one screen; use the down
arrow keys to see more items. The display also shows the title, channel,
date, time, and cost of each program.
•
Note that the Past Purchases list might be modified after each
billing cycle and still show purchases for which you have
already paid.
Reviewing and Canceling an
Upcoming Purchase
Use Point and Select to choose an upcoming purchase from the Future
Purchases screen. You can review the program description, as well as
cancel an upcoming purchase.
The Purchase Edit screen lets you cancel an
upcoming purchase.
47
The Menu System
Spending Limits
Use the Spending Limit option to indicate a per-event spending limit for
pay-per-view programs.
1.
Point to Spending Limit, and press OK.
You can set a per-event spending limit for each Profile.
2.
Use the digits on the remote or use the arrow keys to enter a singleprogram spending limit.
After a spending limit is set and the system is locked, you must enter a
password to purchase a pay-per-view program that costs more than your
spending limit allows.
48
Important!
Spending limits are in effect only when
the system is locked.
The Menu System
Timers Feature
The Timers feature allows you to preset your system to automatically
tune to a particular channel at a predetermined time.
To use the Timers feature, select Timers from the Main menu to bring up
the Timers screen. Select a Timer (1-8) and then use the arrow keys to
complete the on-screen sentence. When the sentence is complete, select
Run Timer.
Complete the on-screen sentence to set up a timer.
Setting Up Timer Recordings
The Timers feature allows you to set up timer recordings when you
connect the VCR Controller to your satellite receiver, and tell the
receiver what type of VCR you are using.
Recording with Timer
If you choose Record instead of Watch when setting the Timer (and have
set up your VCR as previously discussed), the Timer will toggle on your
VCR, then start and stop recording a program.
On-screen icons are an easy way to
understand the timers.
indicates the timer is set.
indicates the timer is set for
a PPV.
indicates a timer conflict.
Editing or Canceling a Timer
To record with timers:
•
Your VCR must be preset to the digital satelitte system output
channel (RF or Line).
From the Timers screen, select the Timer
you want to edit or cancel, and then do
the following:
•
Your VCR must be OFF at the time the program is to start recording.
• Use the arrows keys to edit the
Timer, then select Run Timer.
• Select Clear Timer to cancel the
timer.
• To watch the program daily
or weekly, edit that program’s
timer.
49
The Menu System
Schedule a Timer with the RECORD Button
You can schedule a recording directly from the guide.
1.
With a program highlighted, press the RECORD button on the
remote. The Program Details appears on-screen.
2.
To schedule a timer to record, select:
•
Record Program to set a timer to record the program.
Editing or Canceling a Timer
•
Buy and Record to purchase the program and set up a timer to
record the program. (Some Buy and Record programs may have a
different purchase price.)
From the Timers screen, select the
Timer you want to edit or cancel,
and then do the following:
The options available to you may vary according to the type of program
you select.
• Use the arrows keys to edit the
Timer, then select Run Timer.
• Select Clear Timer to cancel the
timer.
• To record the program on a daily
or weekly edit that program’s
timer.
50
The Menu System
Profiles
When you select Profiles from the Main menu, the first screen you see is
the Master Edit control panel. In addition to the Family profile, you can
create as many as four different profiles that can be easily accessed by
using the WHO button on the remote control.
You can personalize the profile by entering a name.
You can personalize each profile.
You can also edit the user profiles. Select a profile from the Edit Users
control panel. By moving down the options you can create or edit the
user’s channel list, set a ratings limit, viewing hours, per-event spending
limits and assign a profile password.
51
The Menu System
Creating a Profile Channel List
1.
Point to and select a user.
2.
Point to Edit Channels and press OK.
To start, you can add or delete all channels.
3.
Use the arrow keys to point to a channel, and press OK to remove
(or replace) the check mark. Checkmarked items appear in the
channel list.
Add or Delete All Channels
Important!
You might be able to save time when creating a channel list by using the
Add All Chans option or the Delete All Chans option to either add all
channels or delete all channels before removing or adding individual
channels.
You need to lock the system in order for
rating limits, channel limits, viewing
hours, and spending limits to go into
effect.
Also, program providers may make additional channels available. To
prevent new channels from appearing in a profile channel list, choose
Delete All Chans and checkmark only the channels you want to appear
in the list.
52
After you lock the system, you need to
enter the system password to edit the
limits. See “Locking the System” for
details.
The Menu System
Setting the Ratings Limit
The Ratings Limit menu enables you to set a maximum viewing limit for
rated movies (based on the MPAA ratings system), as long as the
program provider has transmitted the proper code.
•
1.
Note that the ratings limit cannot be enforced if a program has not
been rated, if rating information for that program is not
transmitted by the program provider, or if the system has not been
locked.
Point to Set Rating Limit and press OK.
After the system has been locked, you
must enter the correct password in order
to access the Edit Users control panel.
Don’t Forget Your Password
If you forget a USER password, you need
to unlock the system and then assign a
new user password.
If you forget the SYSTEM password,
contact your program provider’s
authorization center.
Use the arrow keys to move the selector up and
down.
2.
Use the up and down arrows to move the rating selector to the
highest rating you want to be able to view. In the preceding
illustration, movies that are rated up to and including a “PG-13”
rating can be viewed.
After the Rating Limit is set and the system is locked, you must enter the
system password to watch programs with a rating higher than your
limit.
53
The Menu System
Viewing Hours
Use the Viewing Hours option to limit the total amount of time, as well
as the viewing hours a user can watch programming.
1.
Point to Viewing Hours, and press OK.
You can limit viewing seven days a week.
2.
Use the digits on the remote or point to the + or – and press OK to
complete the on-screen sentence. Choose the days to view, how
many hours can be viewed each day (0-24 hours) and when
programming can be viewed. Be sure to lock the system for these
limits to take effect.
Setting Up Spending Limits
Select the Spending Limit option to indicate a per-event spending limit
for pay-per-view programs.
1.
Point to Spending Limit, and press OK.
You can set a per-event spending limit for each profile.
54
The Menu System
2.
Use the digits on the remote or use the arrow keys to enter a singleprogram spending limit.
After a Spending Limit is set and the system is locked, you must enter
the system password to purchase a pay-per-view program that costs
more than your Spending Limit allows.
Locking a User’s Profile
Each user can be assigned a personal password to lock his or her profile.
When a password is assigned, the user must enter the password before
he or she can view programs using that profile. Profile passwords do not
allow access to, or editing of the profile limits. You must enter the
system password to edit profile limits.
1.
Point to Lock User and press OK.
Each user can have a password.
2.
Use the arrow or digit keys to select each number of the password.
55
The Menu System
Locking the System
You can lock the system in order to put into effect the ratings, spending,
viewing, and channel limits you have set up. When you lock the system,
no one can modify any of these settings without first entering the fourdigit system password.
1.
Point to Lock System and press OK.
Locking the system protects the limits you set up.
2.
Use the arrows or the digit keys to enter a four-digit
system password.
3.
Enter the password a second time to confirm it.
In order for the changes to take effect, you must exit out of the menu
system.
Unlocking the System
When the system is unlocked, the channel, spending, viewing, and
ratings limits, that you have set are no longer in effect.
1.
Point to Unlock System and press OK.
2.
Point to Yes and press OK to confirm that you want to unlock the
system.
Program Unlock
If your system is locked and you attempt to access a channel or program
that is blocked by one or more limits, you are asked to enter the fourdigit system password to override the system lock.
If you enter the password to override the rating or spending limit, all
limits are unlocked until you turn off the receiver. When you turn on the
receiver again, the system will be locked, and the Family profile channel
list will be selected. You can also re-lock the system by selecting the lock
icon in the channel banner.
The Lock/Unlock icons in the channel
banner provide an easy way to lock or
unlock the system. Just point and select to
change the lock status.
Green Unlock icon The system is unlocked.
Spending, viewing and other limits can be
accessed and changed.
Yellow Unlock icon A password has been
entered to override family or profile
limits. No limits can be accessed or
changed.
Yellow Unlock icon with a “P” A password
has been entered to override limits for the
current program. After the program ends,
limits are restored.
Red Lock icon No limits can be accessed or
changed. A password is required to
override limits or access the system.
56
The Menu System
Choosing Your Profile
Each time that you turn on the receiver, the Family profile is selected by
default. To select a different profile:
1.
Press the WHO•INPUT button to scroll through the profiles.
The WHO•INPUT button toggles through the profiles.
2.
When your profile appears, enter your four-digit personal password
to activate your profile.
•
If the profile is not password protected, you can just press OK to
activate it.
The channel, spending, ratings and viewing limits will reflect the chosen
profile only when the system is locked.
Options
The Options menu lets you set up preferences for the look and feel of
the system as well as how some of the features work.
The Options menu lets you change how the
system works.
The following sections explain your options when changing your
personal preferences. Follow the on-screen instructions to make changes
to the system.
57
The Menu System
Interactive Setup
If you self-installed your satellite dish antenna, you may have already
used the interactive setup to find the dish pointing coordinates, acquire
and fine-tune the signal, and run a system test. If you just want to check
your dish pointing coordinates, or run the signal strength meter, select
Dish Pointing from the Main menu.
About DSS
Select About DSS from the Options menu to choose from a list of on-line
Help topics. Point and select to find out about the specific parts of the
satellite system.
Program Guide shows a screen-by-screen overview of the Program
guide features.
Menu System shows a screen-by-screen overview of the satellite
system menus.
Remote Control shows a descriptive list of the remote control buttons.
Front Panel shows a list of the receiver’s front panel features. Point to
an item to see a brief description.
Back Panel shows a list of the receiver’s back panel features. Point to an
item to see a brief description.
Glossary shows a list of common satellite system and TV terms. Point to
a glossary item to see a brief description.
Look and Feel
Default Guide lets you choose which guide appears first when you
press the GUIDE button on the remote. The choices are Grid Guide,
Detail Guide and SurfGuide.
Color Scheme lets you pick which color appears in the guides and
menu system.
Translucency lets you choose the translucency of the menu displays.
Slide the indicator bar to make the screens more opaque or less opaque.
Animation lets you select which graphics are displayed and also lets you
select the animation time-out.
Edit Fetch lets you combine your favorite menu items onto one menu,
or assign one function to the Fetch button on the remote. (See the
section “Edit Fetch Menu” for details.)
58
The Menu System
System Options
System Test The System Test display screen is accessed through the
Options menu, and allows you to initiate diagnostic procedures on the
DSS® system. You should use this feature to get your Access Card
number, or when your receiver doesn’t seem to be working correctly.
A message screen appears, telling you whether the system passed each
test. If your system fails a test, run the system test several times before
concluding that there is a problem. Occasional fluctuations in the phone
line or satellite signal can give temporary false readings.
New Access Card Periodically, your program provider may issue you a
replacement access card. The New Access Card Setup display screen
allows you to transfer information from the old card onto the new one.
Follow the display screen prompts to initialize your new card. Once you
have transferred the information to the new card, your old card
becomes invalid.
Because your specific account information is stored in the access card,
power failures should have no effect on your satellite system.
Set VCR Type To use the VCR controller feature, you need to tell the
receiver which VCR brand you are using.
1.
Use the arrows or digit keys to input the correct code for your VCR
brand. The VCR codes are located in the Remote Control section.
2.
Follow the on-screen instructions to ensure that you are using the
correct code. If the VCR automatically stops tape play, then you
know that the receiver and the VCR are communicating.
• Some VCR brands may not be capable of being controlled by the
receiver.
RF Remote Setup The remote can control the receiver using both IR
(Infrared) signals and RF (radio frequency) signals. IR signals require line
of sight to the receiver’s front panel remote sensor. RF signals can
control the receiver from other parts of your house–even through walls.
Occasionally, due to interference or other RF devices, you may need to
change the remote and receiver RF code. To change the code:
Follow the on-screen instructions to change the remote RF code.
Output Channel Lets you choose on which channel to view satellite
programming, either channel 3 or channel 4.
59
The Menu System
Picture Size The Picture size display screen allows you to choose
between a standard TV screen and a Cinema option. A standard TV
screen has an aspect ratio of 4:3; the Cinema option has an aspect ratio
of 16:9.
Data Port Lets you choose whether the low speed data port is used for
low speed data or communicating with the Home Control Base
accessory. See the Home Control section in this book for more
information.
Audio Language
When you select Audio Language from the Options menu, the Audio
Language display screen comes up.
Point to the audio language or audio type you want and press OK. The
satellite system will then automatically set the audio program to the
selected audio program type when that type is available.
To change the audio:
•
Point to Audio Language from the Options menu and press OK to
set the default Audio Language.
Alternate Data
Selects from among the available data on the current channel.
60
The Menu System
The Dish Pointing Menu Screen
Follow these steps to obtain your dish pointing coordinates:
1.
Turn on your television and satellite receiver.
2.
Tune your television to the satellite receiver’s output channel.
3.
Press MENU on the remote to bring up the Main menu.
4.
Use the arrows to highlight the “Dish Pointing” option, and then
press OK to access the dish pointing screen.
NOTE: The menu screen that you see may be slightly different from
the one pictured here.
5.
Use the arrows on the remote or the front panel to highlight “Zip
Code” and then press OK.
6.
Enter the zip code for the dish installation location.
7.
Record the elevation and azimuth numbers below.
Elevation _____________
Elevation is the up/
down angle that the
dish is pointed.
Azimuth ___________
Azimuth is side to
side direction that
the dish is pointed.
You only need to use one of the available
methods to find your dish pointing
coordinates. If you know the zip code for
the locality where the dish is being
installed, use that.
61
The Menu System
Using the On-Screen Signal Meter
The signal strength meter is used to determine whether or not you are
receiving the satellite signal, and it also indicates the strength of the
satellite signal.
Follow these steps to bring up the on-screen signal meter:
1.
Turn on your television and satellite receiver.
2.
Tune your television to the satellite receiver’s output channel.
3.
Press MENU on the remote to bring up the Main menu.
4.
Use the arrows to highlight the “Dish Pointing” option, and then
press OK to access the dish pointing screen.
5.
Use the arrows on the remote to highlight “Signal Meter” and then
press OK.
If the dish is pointed to the correct azimuth and
elevation, the signal meter will show you the current
signal strength (and you should hear a continuous tone).
If you are not receiving a signal, you need to incrementally adjust the
azimuth setting on the dish. After you receive a signal, you will want to
continue to adjust the azimuth to try to get the best possible signal.
Important
Changing transponders is not the same as fine-tuning the dish.
Although the signal strength may appear to change, this may be due to
different types of interference. To fine-tune the dish, consult the DSS
Installation Guide and follow the instructions on adjusting the dish
elevation and azimuth.
Peak Signal
The “Peak Signal” indicates the highest
signal strength you have obtained, which
is not necessarily the highest possible
signal.
While the maximum signal strength is
100, the signal strength you achieve will
probably be less. Although there is no
difference in picture quality between a
signal strength of 60 and 85, the higher
the signal, the less likely you are to
experience negative effects in degraded
conditions such as rain or snow (called
“rain fade”).
62
The Menu System
Home Control
Home Control lets you remotely control several lamps and appliances
through your receiver.
Home Control Setup
The Home Control Data Interface connects to the HOME CONTROL jack
on the back of the receiver. Once connected, you must tell the receiver
to use this port for Home Control.
1.
Press OK to bring up the Main menu.
2.
Point to and select Options.
3.
Point to and select System Options.
4.
Point to and select Data Port and choose Home Control as the
default setting.
Device Setup
1.
From the Main menu select Home Control.
Home Control can control several devices.
2.
Select a device you would like to control.
3.
Complete the on-screen sentence using the arrow buttons and OK.
Press OK to scroll through the lists of appliances and locations.
To use control devices, you must connect a
Home Control Data Interface to the
receiver and a remote module to the
device you want to control. The Home
Control Data Interface connects to the
HOME CONTROL jack on the back of the
receiver.
HOME CONTROL
Once connected, you must tell the
receiver to use this port for Home Control.
These devices are available as accessories
sold through your digital satellite dealer
or the accessories order form at the back
of this book.
63
The Menu System
Keep track of devices by assigning a label.
4.
Use the arrow buttons and OK to select the house and module
codes that match the device’s remote module and label the module.
Select Save Setup to complete the setup.
Device Control
Once the device is set up, there are two ways to control it; with the
menu system, or with a timer. Select a device from the Home Control
menu screen. You can then, turn it on, turn it off, or adjust the
brightness for lamp modules.
Select Edit Setup to change a device.
Control the device from the menu.
To schedule a timer:
1.
Select Set Timer.
2.
Schedule a timer by completing the on-screen sentence.
On-screen icons are an easy way to
understand the timers.
indicates the timer is set.
indicates the timer is
suspended.
You can schedule several timers to control
the same device at different times.
64
The Menu System
Complete the on-screen sentence to schedule a timer.
3.
Use the arrows and OK to enter an on and off time.
4.
Point to and select Run Timer.
Clear Timer removes all the timer information.
Suspend turns off the timer, but saves the timer information.
Edit Fetch Menu
The Edit Fetch menu gives you the option of using Fetch in two ways:
• You can customize eight functions on the Fetch menu, or
• You can customize the Fetch button on the remote to take a certain
action each time it is pressed.
To view the Edit Fetch Menu, press MENU to bring up the Main Menu,
select Options, select Look and Feel, and then select Edit Fetch.
The Edit Fetch menu is a convenient way to call up
frequently used menu items.
65
The Menu System
Customizing the Fetch Menu
To customize your Fetch menu:
1.
Press MENU to bring up the Main menu.
2.
Point to and select Options, Look and Feel, and then Edit Fetch.
3.
Select Fetch Control.
4.
Press OK to choose Show Fetch Menu.
5.
Select Fetch List from the Edit Fetch menu.
6.
Choose which eight menu items you would like to include in your
customized menu by checkmarking them with the OK key.
Choose which menu items to include in your customized
Fetch menu.
7.
Press the left arrow key to confirm your selections and return to the
menu.
When you would like to access your customized menu, press the FETCH
button on the remote control.
Customizing the FETCH Button
To customize the FETCH button on the remote so it performs one
function when pressed:
66
1.
Press MENU to bring up the Main menu.
2.
Point to and select Options, Look and Feel, and then Edit Fetch.
3.
Select Fetch Control.
4.
Choose Assign One Function.
5.
Select Fetch List from the Edit Fetch menu.
6.
Choose which menu item you would like to assign to the FETCH
button by pointing and selecting.
The Menu System
Choose which menu item to assign to the FETCH button.
7. Press the left arrow key to confirm your selection and return to the
menu.
You may press the FETCH button on the remote and execute the
assigned function at any time while viewing satellite programming.
67
The Menu System
68
Troubleshooting
Tips for Solving Problems
Setup and Connections
➣
You may have some questions about using your satellite
system that you are unsure how to answer. This section
provides the answers to such questions. You will find how
to run a system test, how to diagnose problems, and how
to correct problems.
Using the Remote
Program Guides
➣
➣
The Menu System
Troubleshooting
➣
69
Troubleshooting
Running the System Test
The System Test allows you to run a basic diagnostics check on your
satellite system. If you are experiencing any trouble with your system,
run the system test. It will allow you to get your Access Card number, or
to initiate diagnostic procedures on the satellite system.
First make sure that
•
All connections—jacks, cables, etc.—are correctly in place. See the
section “Setup and Connections” for more information.
•
There are batteries in the remote, and that they are working
correctly.
•
The access card is installed in the receiver.
Follow these steps to run the diagnostics system test on your system.
1.
Turn on your TV and the receiver.
2.
Press DSS to put the remote in DSS® system mode, then press OK to
bring up the Main menu.
3.
Point to and select Options.
4.
Point to and select System Options.
5.
Point to and select System Test.
6.
If your system does not pass the system test, check any of these
potential trouble areas: cabling, pointing the satellite dish, phone
connection, and access card.
7.
If you continue to have problems, call 1-800-679-4776.
You should run a system test several times before concluding that there
is a problem. Occasional fluctuations in the phone line or satellite signal
can give temporary false readings.
Fine-Tuning the Signal
If you self-installed your satellite dish antenna, you may have already
used the interactive setup to find the dish pointing coordinates, acquire
and fine-tune the signal, and run a system test.
If you need to run the interactive setup again, select Options from the
Main menu, then select Interactive Setup.
If you just want to check your dish pointing coordinates, or run the
signal strength meter, select Dish Pointing from the Main menu.
70
Troubleshooting
How Signal Flow works
DSS® Signal
TV Signal
From dish antenna
From antenna or cable
Digital Satellite Receiver
SATELLITE IN
OUT
TO
TV
IN
FROM
ANT
Audio Out
Right
Video Out
Video
S-Video
Left
If you use audio/video cables,
view the DSS® signal by tuning
the TV to its Line Input Channel.
If you use coaxial cables
(and no audio/video
cables), view the satellitte
or off-air antenna signal
by tuning the:
TV to channel 3
VCR
Audio/video cables
ANT IN
OUT TO TV
CH 3
CH 4
VCR to channel 3
Coaxial cables
TV
ANT IN
Audio In
Left Right
Video In
Video S-Video
How the Digital Satellite Signals get to Your TV
In the example above:
1. Program providers send signals to your antenna dish.
2.
The antenna dish sends the signal to the receiver’s SATELLITE IN jack.
3.
The signal continues through the coaxial cable to the VCR and then to the TV. (The VCR may seem like an
unnecessary link in the chain, but this setup lets you record DSS® programming and off-air antenna/cable
programming.)
If you use audio/video cables, the satellite signal also flows through the audio/video cables to the TV’s line inputs (left,
right, and video or S-video).
How Off-Air Antenna/Cable Signals get to Your TV
In the example above:
1. Off-air/cable broadcasters send signals to your off-air antenna or through cable to your home.
2.
The signal passes through the receiver along the coaxial cable to your VCR. The signal can also pass through
the VCR to the TV. (The VCR may seem like an unnecessary link in the chain, but this setup lets you record DSS®
programming and off-air antenna/cable programming.)
71
Troubleshooting
Wrong Signal?
The receiver and most VCRs let you toggle between signals. If you don’t
see the signal you think you should be seeing, try using these buttons to
toggle between the signals:
•
Press the TV/VCR button on the VCR remote or on the VCR’s front
panel.
•
Press the ANTENNA button on the remote control.
Taking either of these actions lets you switch the source of the video
signal from satellite signals to the off-air antenna or cable signal, and
vice versa.
72
Appendix A: Warranty Information
Repair Help
Thomson Consumer Electronics offers hardware repair service if you encounter any problems with your system. Many problems can
be diagnosed over the phone, or if necessary a replacement unit can be shipped to you. Please have your satellite system
model, serial number and date of purchase ready when you call. If your unit is out of warranty, we will quote the cost of an
exchange unit to you. Refer to RCA Digital Satellite System Limited Warranty for the repair service phone number.
Returning Equipment to Thomson for Repair or Exchange
If we are unable to resolve your problem over the phone we will gladly service your unit or exchange it for a new or refurbished
unit. Refer to the limited warranty in this booklet to learn about your specific rights and responsibilities. Always consult Thomson
and get a Return Authorization number before returning anything. Obtain a Return Authorization (RA) number from the
telephone representative before returning your equipment to avoid delays, accounting errors, or even loss of your unit.
Important Information to Customers Who Ship Defective Equipment to Thomson Consumer
Electronics
The Thomson representative who authorizes the return of your equipment will give you an RA number over the phone. The
representative will also provide you with instructions on where and how to return your unit. Write the number in large, clear
characters on the outside of the box. To avoid confusion and misunderstandings, shipments without an RA number clearly visible
on the outside of the box will be returned to you at your expense.
Include a brief note describing the problem and any conversations you have had with Thomson personnel about the problem.
Include your name, address and model/serial number of your unit. These numbers are located on the back of your receiver. If your
satellite system is within the warranty period, please provide a copy of the bill of sale to verify purchase date. Use the original box
and packing material to protect the equipment from damage in shipment. For your protection, insure all shipments for full
replacement value and use a reliable shipper. Thomson assumes no responsibility for warranty shipments from the customer
to the factory if not shipped in the manner prescribed by Thomson.
RCA DIGITAL SATELLITE SYSTEM LIMITED WARRANTY
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
•
•
90 days - Unit exchange, which includes parts and labor.
91 days to 1 year - Unit exchange, which includes parts only; you pay the labor.
The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes
first.
What we will do:
•
•
During the initial 90 days:
Exchange the defective portion of your DSS® with a new or, at our option, refurbished unit.
After the 90 days and within one year:
Exchange the defective portion of your DSS® with a new or, at our option, refurbished unit. We will charge you a flat
exchange cost to replace a defective receiver. This charge covers the labor cost for its repair.
How you get service:
•
Call 1-800-679-4776 and have your unit’s date of purchase and model/serial number ready. The model/serial number
information is on the back of your receiver.
•
A representative will troubleshoot your problem over the phone.
•
If the representative determines that you should receive a replacement receiver you will be provided with a Return
Authorization (RA) number and the location of a nearby exchange point if one exists. No returns will be accepted without the
RA number.
•
If the representative determines that your antenna/dish is defective he or she will arrange for its repair or replacement.
To receive a replacement receiver before you return yours:
If you are located near an exchange point:
1. We will send a replacement unit to our exchange point.
73
Appendix A: Warranty Information
2.
3.
The exchange location will notify you of its arrival.
Take your unit and evidence of purchase date, such as a bill of sale, to the exchange location and you will be provided the new
or refurbished unit. Please retain all accessories such as the remote control hand unit.
4. If the repairs are covered by your warranty, you will not be billed.
If you are not located near an exchange point:
1. Provide your Discover, Mastercard or Visa account number and expiration date to your phone representative. This is for security
purposes only and your account will not be charged at this time.
2. We will send you a replacement unit.
3. If you return the unit to us within 14 days from the date you were provided a RA number, only items not covered by warranty
will be charged to your account. If your unit is not received within 14 days, the suggested retail value of the receiver will be
charged to your credit card. This amount will be credited if the unit is subsequently received.
4. Ship your defective unit back to us using the replacement unit’s carton. Shipping instructions will be included on the carton
along with your RA number which will allow you to easily ship the unit back to us. Make sure you insure your shipment in case
of damage or loss. Include with the shipment:
•
Evidence of purchase date such as a bill of sale.
•
A brief note describing your receiver problem.
•
Your name, address and phone number.
Thomson assumes no responsibility of warranty shipments from the customer to the factory if not shipped in the
manner prescribed by Thomson.
To receive a replacement receiver after we have received your unit:
•
•
•
•
•
Write the RA number on the outside of the carton used to return the unit. Insure your shipment in case of damage or loss.
Carefully pack the unit using the original box and packing material if possible. Please retain all accessories that were included
with your unit, such as the remote control hand unit.
Include with the shipment:
1.
Evidence of purchase date such as a bill of sale.
2.
A brief note describing your receiver problem.
3.
Your name, address and phone number.
The representative will advise the address to mail a cashier’s check or money order for payment if there are any out of warranty
labor or parts charges, and you elect not to use your credit card.
After we receive your product, a new or refurbished unit will be shipped to you.
What your warranty does not cover:
•
•
•
•
•
•
•
•
•
•
•
Acts of God, such as but not limited to lightning damage.
Adjustment of customer controls.
Damage from misuse or neglect.
A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes.
Batteries.
Units purchased, serviced or operated outside the U.S.A. and Alaska.
For units intended for use in Alaska, this warranty does not cover installation or the dish antenna. It only covers the receiver.
Loss of programming.
Installation.
Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson.
Storage fees may be charged by the exchange point if you fail to pickup the replacement unit in a timely manner.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your product. It will make it easier to contact you should
it ever be necessary. The return of the card is not required for a warranty coverage.
How state law relates to warranty:
•
This warranty gives you specific legal rights and you may have other rights that vary from state to state.
If you purchased your product outside the United States:
•
This warranty does not apply. See your dealer for warranty information.
74
Appendix B: FCC Regulations
FCC Registration Information
Your equipment is registered with the Federal Communications Commission and is in compliance with parts 15B and 68, FCC
Rules and Regulations.
1. Notification to the Local Telephone Company.
On the bottom of this equipment is a label indicating among other information, the FCC Registration number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone
company.
The REN is useful to determine the number of devices you may connect to your telephone line and still have all these devices
ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN,
you should contact your local telephone company.
Note: This equipment may not be used on coin service provided by the telephone company. Party lines are subject to state
tariffs, and therefore you may not be able to use your own telephone equipment if you are on a party line. Check with your
local telephone company.
Notice must be given to the telephone company upon permanent disconnection of your equipment from your line.
2.
Rights of the Telephone Company.
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance (2) afford you the opportunity to correct the situation and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of procedures where
such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the telephone company must give you
adequate notice, in writing, to allow you to maintain uninterrupted service.
Radio Interference
This equipment has been type tested and found to comply with the limits for a Class B Digital Device in accordance with the
specifications in Part 15 of FCC Rules. These rules are designed to provide reasonable protection against radio and television
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this
equipment does cause interference to radio or television reception (which you can determine by turning the equipment off
and on), try to correct the interference by one or more of the following measures.
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
•
Change the position of the satellite receiver with respect to the radio or television equipment that is receiving
interference.
•
Move the satellite receiver away from equipment receiving interference.
•
Plug the satellite receiver into a different wall outlet so the receiver and equipment receiving interference are on
different branch circuits.
If these measures do not eliminate interference, please consult your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify
and Resolve Radio/TV Interference Problems”. This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
75
Appendix C: Accessories
Accessory Order Form for Digital Satellite Systems
RG-6 Coaxial Burial Cable
with weatherproof “F”
connectors
Description
DSS1
POWER
TV
DSS2
FETCH
Remote Control replaces a
lost remote. Or, order a
second remote for
convenience.
CLEAR
CH+
ALT. AUD
ELE C
WHO
VOL
VOL
MUTE
CH-
Qty Total
D912
$12.95
25 feet
D925
$15.95
50 feet
D950
$21.95
75 feet
D975
$29.95
D901
$35.95
S-Video Cable 12 feet
D913
$12.95
Weatherproof “F” Connector (2)
D905
$ 5.30
TVRO Bullet Amplifier
D903
$24.95
Self-Installer’s Kit
DKIT96
$69.95
Remote Control
232579
$40.45
Home Control Kit
HCDSS10
$59.95
Lamp Module
HC10LM
$14.95
2-Prong Appliance Module
HC20AM
$16.95
3-Prong Appliance Module
HC30AM
$16.95
GO BACK
INPUT
12 feet
100 feet
MENU
INFO
Price
RG-6 Coaxial Cable
Self-Installer’s Kit contains
cable and hardware to
install the dish and connect
the system.
GUIDE
Part No.
ANTENNA
HCDSS10 Home Control Kit
contains a Data Interface
that connects to the DSS®
receiver, and a lamp module.
HC10LM Lamp module lets
you control incandescent
lamps. Use to dim/brighten
and turn lamps on/off.
HC20AM or HC30AM
Appliance modules turn
small appliances, like coffee
pots, popcorn makers, or
stereo, on or off. Also
controls non-incandescent
lamps Choose 2 prong
(HC20AM) or 3 prong
(HC30AM).
Prices are subject to change without notice.
Total Merchandise ...............................................................
Sales Tax .............................................................................
We are required by law to collect the appropriate sales tax
for each individual state, country, and locality to which
the merchandise is being sent.
✂
Shipping, Handling, and Insurance .....................................
Detach Here
Total Amount Enclosed ........................................................
76
Use VISA, MasterCard, or Discover preferably.
Money order or check must be in U.S. currency only.
No COD or CASH.
All accessories are subject to availability.
Please complete other side also
5.00
Appendix C: Accessories
UnitedStatesandCanadaOrders
Charge your order on your VISA,
MasterCard, or Discover Card by
filling in below
To place your order by phone, have your Visa,
MasterCard or Discover Card ready and call the toll-free
number listed below between 8AM and 10PM (EST)
Monday through Friday or between 9AM and 5PM (EST)
Saturday.
USE YOUR CREDIT CARD
®
IMPORTANT: Copy complete account number
from your VISA card
Use this number only to place on order for accessory
items listed on this order form.
My card expires:
1-800-338-0376
IMPORTANT: Copy complete account number
from your MasterCard
Copy Number
above your
name on
MasterCard
s r
TM
My card
expires:
IMPORTANT: Copy complete account number
from your Discover Card
To place your order by mail, detach and mail the
completed order form with credit card information,
money order or check in US currency (made payable to
Thomson Consumer Electronics, Inc.) to the following
address:
Video Accessories
PO Box 8419
Ronks, PA 17573
My card expires:
AUTHORIZED SIGNATURE
(Credit card order will not be processed without signature)
Prices are subject to change without notice.
Print or type your name and
address clearly.
A complete and correct
order will save you days
of waiting.
Name:
Street:
Apt:
City:
State:
Zip:
Please make sure that both sides of this form
have been filled out completely.
• Allow 4 weeks for delivery.
• All accessories are subject to availability.
• Prices are subject to change
77
Index
78
If your DSS® system needs service, please contact your dealer or the
nearest Servicenter from the yellow pages. Please do not send any
products to the Indianapolis address listed in this manual or on the
carton. This will only add delays in service for your product.
The following materials were used
in printing this publication:
10330 North Meridian Street
Indianapolis, IN 46290
85%
THIS PAPER CONTAINS 85% RECYCLED MATERIAL.
©1998 Thomson Consumer Electronics, Inc.
Trademark(s)® Registered
Marca(s) Registrada(s)
Printed in USA
THIS PAPER IS WHITENED BY A TOTALLY
CHLORINE-FREE PROCESS.
TOCOM 15351420
79

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