Technologies Humanware PGIDT Desktop Video Magnifier User Manual

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Date Submitted	2015-03-24 00:00:00
Date Available	2015-03-24 00:00:00
Creation Date	2015-03-23 14:41:49
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CONTENTS
Chapter 1 – Introduction ................................................................ 2
Chapter 2 – Getting to know your Prodigi ..................................... 3
Box contents .............................................................................. 3
Prodigi Desktop at a glance ....................................................... 4
Setting up .................................................................................. 7
Chapter 3 – Using Prodigi ........................................................... 10
Spot Reading ........................................................................... 10
Auto Reading ........................................................................... 12
Normal Reading ....................................................................... 15
Manual Tasks .......................................................................... 15
Chapter 4 – Switching to Standard Interface .............................. 17
Using Prodigi (Standard Interface) .......................................... 18
Spot Reading (Standard Interface) ...................................... 18
Normal Reading (Standard Interface) .................................. 20
Auto Reading (Standard Interface) ...................................... 21
Manual Tasks (Standard Interface) ...................................... 22
Using the Carousel menu ........................................................ 23
Viewing saved Documents ...................................................... 24
Chapter 5 – Choosing your Contrast ........................................... 25
Chapter 6 – Viewing a Video ....................................................... 27
Chapter 7 – Changing your Settings ........................................... 28
Chapter 8 – Standing By and Powering off ................................. 32
Chapter 9 – Software Update ...................................................... 32
Chapter 10 – Troubleshooting ..................................................... 35
Appendix A: Safety and Maintenance ......................................... 37
Appendix B: Specifications .......................................................... 40
Appendix C: Warranty ................................................................. 41
Page 1
CHAPTER 1 – INTRODUCTION
Thank you for purchasing Prodigi, the touch-controlled personal
vision assistant system from HumanWare, global leader in
assistive technologies for people who have low vision. Prodigi is a
simple, intelligent, and adaptable line of products aimed at
restoring and maintaining independence for people living with
vision loss.
Prodigi Desktop will allow you to magnify and read documents,
continue your favorite hobbies and activities, and carry out a wide
range of manual tasks with ease and simplicity.
Carefully read the operating and safety instructions described in
this user guide prior to using your Prodigi. This user guide
describes the system functions based on Prodigi’s manufacturer
default settings. If you have any questions about your system,
please contact HumanWare Customer Service by consulting the
contact information in the back of this user guide.
Copyright 2015 by Technologies HumanWare Inc., all rights
reserved. No part of this publication may be reproduced or
distributed in any form or by any means, or stored in a database
or retrieval system, without the prior written permission of
Technologies HumanWare Inc.
Page 2
CHAPTER 2 – GETTING TO KNOW YOUR
PRODIGI
BOX CONTENTS
Base box
Base Unit
Power Supply
Power Cable
Unboxing Guide
Getting Started Guide
User Guide
Packing and Unpacking Guide
Colored button overlay stickers
Warranty Sheet
Assembly kit (if your screen is not assembled):
Screen Slider, 4 thumb screws, 2 screws, 1 Torx
key, 1 cable clip, 1 masking membrane
Screen box
20 or 24 inch screen (if your screen is not
assembled)
Page 3
PRODIGI DESKTOP AT A GLANCE
Front Face
1. Screen
2. Viewing Zone
3. Control Panel
4. Plus-Minus keys
5. Audio Port
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6. USB Ports (2)
Control Panel
1. Speakers (2)
2. Settings Button
3. Back Button
4. Read Button
5. Touchpad
6. Touchpad Click
7. Zoom Up-Down Buttons
8. Power Button
Page 5
Back Side
1. Power Connector
2. USB Port (factory use)
Page 6
SETTING UP
1. Pull the Base out of its box by holding the temporary cardboard
handle, and place it on a flat and level surface.
Note: The handle should only be used once.
2. (If the screen is assembled, skip to step 5.)
Carefully take the screen out of its box and place it face down
on a flat surface. Use the 4 thumb screws to secure the screen
slider in place. Make sure the tactile HumanWare logo on the
screen slider is facing towards the top of the screen (1).
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IMPORTANT: Use caution while handling the screen to avoid
scratching it.
3. Tilt the screen forward and carefully insert the screen slider into
the Base (1). Use the Torx key to tighten the 2 screws into the
Base (2). Then, apply the masking membrane over the 2
screws (3).
4. Connect the DC cable into the DC port (1). Then, insert the DVI
cable into the DVI port and tighten the 2 included screws (2).
Use the cable clip to attach the cables behind the screen (3).
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IMPORTANT: The DVI cable only goes in one way. If it does
not slide in properly, flip it over and try again.
5. The center of the screen should be at the same height as your
eyes, ideally 16 inches (40 cm) away. To adjust its position, lift
up or down, tilt forward or back, and swivel left or right.
40 cm/16”
6. Connect the Power Supply to the Power Cable. Then, connect
the cable to the Power Connector and plug it to an outlet.
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7. Press the Power button to power on the Desktop. Prodigi will
take about 1 minute to initialize. HumanWare’s logo will appear
on the screen, followed by Prodigi’s startup screen.
CHAPTER 3 – USING PRODIGI
SPOT READING
 After initializing, Prodigi will display a page placement frame
on screen. Place your document in the viewing zone:
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 To quickly reach a section of the document, move the
locator, the rectangle at the bottom center of the screen, by
slowly moving your finger on the touchpad without lifting it
(pan gesture):
 Click on the touchpad (press down on the lower section of
the touchpad until you hear a clicking sound) or press the
Zoom Up button to enlarge the section delimited by the
locator.
 Pan to reach other parts of the enlarged image.
 Press the Zoom Up button to zoom in and the Zoom Down
button to zoom out. You can also press and hold the Zoom
Up-Down buttons to progressively adjust the zoom level, and
release once you reach your desired zoom level.
 To toggle between color, positive, and negative contrasts,
press the Settings button to access the Settings menu,
scroll down by panning upward on the touchpad to select
Contrast, and press the Zoom Up-Down buttons or click on
the touchpad to toggle between the different values. Press
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



Settings again to exit the Settings menu and return to your
document.
By default, Prodigi will read aloud the Settings’ menus,
items, and values. To deactivate Speech, access the
Settings, select Speech and set it to Off. Exit the Settings to
return to your document.
While zoomed in, you can adjust the brightness of your
document by accessing the Settings menu. Use the Zoom
Up-Down buttons or click on the touchpad to adjust the
brightness of your document in percentage. Once you reach
your desired brightness level, exit the Settings or simply wait
a few seconds to continue magnifying.
Press Back to see the locator again. This is a practical way
to locate your position on the page.
Press Back again to reposition the locator at the bottom
center of the screen.
AUTO READING
As soon as you press Read, Prodigi will automatically capture,
scroll and read aloud your document in Diamond Edge text
according to your preferences. Diamond Edge contrast will also
be available when toggling between contrasts.
 After initializing, Prodigi will display a page placement frame
on screen. Place your document in the viewing zone:
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 To start reading from the top left corner of your document,
simply press Read. You will hear a clicking sound indicating
that your document has been captured, and Prodigi will
scroll your document according to your reading preferences.
Note: To start reading from a specific place on your document,
before pressing Read, move the locator by panning, and press
the Zoom Up button or click on the touchpad to enlarge the text.
Then, press Read once you reach a section you want to read.
 To adjust the volume, use the Plus-Minus keys (on the right
edge of the base plate; the Minus key is the one closest to
you).
 To pause, press Read.
 To resume, press Read again.
 When paused, pan in any direction (Page mode), up or down
(Column mode), or left or right (Line mode) to go forward or
back in the text.
Note: Text can be presented in 3 different ways (Reading
Modes): it can be transformed into a single line in the Line mode,
a column in the Column mode, or you can read text without losing
its configuration in the Page mode (default). Two “greater than”
inequality signs will mark the end of a paragraph in the Line and
Column modes (˃˃). Prodigi will beep and announce “End of
Page 13
document” when you reach the end of your document; press
Read to start reading from the beginning again.
 To set a different Reading Mode, access the Settings, select
Reading Mode and toggle the value. Exit the Settings menu
to return to your document.
 You can increase the speech rate by swiping to the left
(sliding and releasing your finger to the left) on the
touchpad, and decrease the speech rate by swiping to the
right. Note that changing the speech rate will change the
reading speed (text scrolling speed) accordingly.
Note: You can also increase or decrease the speech rate from
the Settings. Access the Settings, select Speech Rate, and use
the Zoom Up-Down buttons or click on the touchpad to change
the value. Exit the Settings.
 To deactivate Speech, access the Settings, select Speech
and set it to Off. When Speech is deactivated, you will be
able to change the reading speed (text scrolling speed) by
swiping left or right, or from the Settings (in the Visual menu
and Text submenu). In addition to deactivating speech from
the Settings, you can toggle between Speech On and Off
when reading a document by doing a double click (quickly
clicking twice on the touchpad) gesture.
You can toggle back to Speech On by pressing and holding
the Read button anywhere in the Settings menu.
 Prodigi contains 2 different voices that can be used to read
aloud text documents. To select a different voice, access the
Settings, select Voice, and toggle between the 2 reading
voices. Exit the Settings to return to your document. Make
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sure that the language of the selected voice is the same as
in the document you want to read.
 You can adjust the contrast and the brightness in the same
way as when spot reading (see section Spot Reading
above).
 Press Back to stop reading and return to the page placement
frame.
NORMAL READING
Prodigi’s Read button can be set to Normal (the default value
being Auto) to instantly enlarge and display Diamond Edge text
according to your preferences with a single press (without reading
it). After pressing Read a second time, Prodigi will scroll and read
aloud the text according to your reading preferences.
To set the Read button to Normal:




Access the Settings and select All Settings.
Select Gestures and Controls.
Select Read Button and set it to Normal.
Exit the Settings.
MANUAL TASKS
Prodigi is ideal for performing a wide range of manual tasks, such
as viewing pill bottles, signing checks, and more. It allows for
magnification up to 20x.
 After initializing, Prodigi will display a frame on screen. Place
your object or document in the viewing zone:
Page 15
 Move the locator by panning to quickly reach a section of the
object or document you want to magnify:
 Press the Zoom Up button or click on the touchpad to
enlarge the section delimited by the locator at your preferred
zoom level:
 You can navigate, zoom, adjust the brightness and change
contrasts in the same way as when reading a document (see
section Spot Reading above).
 Press Back to see the locator again.
 Press Back again to reposition the locator at the bottom
center of the screen.
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Note: If the image is unstable while executing a manual task, you
can lock the Autofocus in the Settings. Access the Settings, select
Autofocus and set it to Locked. Exit the Settings.
Note: If you cannot avoid touching the touchpad while executing
a manual task, you can disable it in the Settings. Access the
Settings, select Touchpad and set it to Disabled. Exit the Settings.
CHAPTER 4 – USING STANDARD
INTERFACE
Prodigi contains two different interfaces, Simple and Standard,
which can be changed according to your specific needs. By
default, Prodigi’s interface is set to Simple (see previous chapter
for more information). Prodigi’s Standard interface allows you to
Page 17
perform more touch gestures, keep documents in memory, and
further customize your system.
To switch your interface to Standard:




Access the Settings and select All Settings.
Select General.
Select User Interface.
Select Yes.
Note: With the Standard Interface, use the tap gesture to select a
value and zoom. You can also choose to click on the touchpad to
select and zoom in the Settings (under Gestures and Controls,
and Gestures).
USING PRODIGI (STANDARD INTERFACE)
SPOT READING (STANDARD INTERFACE)
After switching your interface to Standard, Prodigi will
automatically launch the Magnifier in Read View and display the
page placement frame on screen.
 Place your document in the page placement frame and
remove your hands from the viewing zone:
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 Prodigi will automatically capture your document. On the top
left corner of the screen, Prodigi’s locator will appear. You
can now begin spot reading. Move the locator by panning to
quickly reach a section of the document you want to read.
 Tap or press Zoom Up to enlarge the section delimited by
the locator at your preferred zoom level in Diamond Edge
Text.
 You can navigate in the enlarged text, adjust the zoom level,
and adjust brightness in the same way as with the Simple
interface (see chapter 3, section Spot Reading).
 You can now also use the pinch and zoom gesture to
adjust the zoom level. Decrease the distance between 2
fingers to zoom out, and increase the distance to zoom
in:
 In addition to changing the contrast from the Settings, you
can toggle between color, positive, negative, and
Diamond Edge™ (for documents that contain text) contrasts
by swiping on the right edge of the touchpad:
Page 19
 To save the document you are reading, press and hold the
Read button. The document will be kept in Prodigi’s Gallery
for future use.
 Tap or press Back to see the locator again. This is a
practical way to locate your position on the page.
 Press Back again or remove your document from the
viewing zone to return to the page placement frame.
NORMAL READING (STANDARD INTERFACE)
As soon as you press Read, Prodigi will automatically scroll and
read aloud your document in Diamond Edge text according to
your reading preferences.
 Place your document in the page placement frame and
remove your hands from the viewing zone:
 On the top left corner of the screen, Prodigi’s locator will
appear. You can move the locator by panning to quickly
reach a section of the document you want to read. If you
Page 20









want to start reading from the top of the page, do not move
the locator.
Press Read to instantly scroll and read aloud Diamond Edge
text according to your reading preferences.
To pause, press Read or Back.
To resume, press Read again.
On the Standard interface, in addition to deactivating speech
from the Settings, you can toggle between Speech On and
Off when reading a document by doing a double tap
(tapping twice quickly with 1 finger) or double click
gesture.
While reading, use the pinch and zoom gesture to adjust
the zoom level.
You can navigate in the text, change the reading, mode,
speech rate, or reading speed, adjust the volume, and select
a different reading voice in the same way as on the Simple
interface (see chapter 3, section Auto Reading).
To save the document you are reading, press and hold the
Read button. The document will be kept in Prodigi’s Gallery
for future use.
While paused, tap or press Back to stop reading and see the
locator again.
Press Back again to go back to the page placement frame.
AUTO READING (STANDARD INTERFACE)
Page 21
Prodigi’s Read button can be set to Auto (the default value being
Normal on the Standard interface) to automatically scroll and read
aloud the text according to your reading preferences after placing
a document in the viewing zone.
To set the Read button to Auto:




Access the Settings and select All Settings.
Select Gestures and Controls.
Select Read Button and set it to Auto.
Exit the Settings.
MANUAL TASKS (STANDARD INTERFACE)
 On the Standard interface, you can toggle between Read
view and Live view by swiping on the left edge of the
touchpad:
Note: You can also toggle to Live View in the Settings. Access
the Settings, select View and set it to Live. Exit the Settings.
 You can now use the Magnifier to execute manual tasks. At
the bottom center of the screen, you will notice Prodigi’s
locator. Move the locator over the area you wish to magnify
and tap or press Zoom Up.
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 You can navigate in the enlarged image, adjust the zoom
level and the brightness in the same way as in Read View.
See section Spot Reading (Standard Interface).
 Press Read to freeze (and Back to unfreeze) an image of
what you are viewing. If your document contains text, you
can use the same features as in Read view (see previous
sections in this chapter).
 Press and hold the Read button to save an image of what
you are viewing. It will be saved in Prodigi’s Gallery for future
use.
 Tap or press Back to see the locator again.
Note: As on the Simple interface, you can lock the camera’s
autofocus and disable the touchpad in the Settings. See chapter 3
(section Manual Tasks) to learn how.
USING THE CAROUSEL MENU
Prodigi has 3 main applications – Magnifier, Gallery, and Settings.
They are presented one by one in the carousel menu:
To access the carousel menu from the Magnifier:
 Press Back to exit the Magnifier and access the carousel
menu.
 Prodigi will announce “Main Carousel” followed by the
currently selected application. The currently selected
application is positioned in the center of the screen.
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 Swipe left or right in the carousel menu to select an
application.
 To launch a selected application, simply tap.
 To cancel, press Back.
VIEWING SAVED DOCUMENTS
The Gallery contains all the documents you saved. To access the
Gallery:
 Select and launch the Gallery in the carousel menu:
 Swipe left or right in the Gallery to flip through your saved
documents.
 The currently selected document is in the center of the
screen. Prodigi will announce the first word contained in the
currently selected document and indicate it below the
document. If the document contains no words, Prodigi will
tag it as an image.
 To open a selected document, simply tap.
 You can navigate on your document with the locator, adjust
the zoom level and the brightness, and change your contrast
in the same way as in the Magnifier. See section Using
Prodigi (Standard Interface) for more information.
 Press Back again to close a document and return to the
Gallery. Once you close a document, Prodigi will remember
your position and apply it automatically the next time you
open the document.
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Notes: Prodigi will announce “Gallery empty” if the Gallery
contains no documents. The Gallery cannot contain more than
100 documents. Once you pass this number, you will be
prompted to delete some documents from the Gallery before
saving new ones.
To delete a document:
 In the Gallery, press and hold your finger down on the image
you want to delete. You will be prompted ‘DELETE?’ and a
red ‘X’ will appear. Tap to confirm, or press Back to cancel.
Note: You can also delete all files in the Gallery from the Settings.
See chapter 6 (section General) for more information.
CHAPTER 5 – CHOOSING YOUR
CONTRAST
Prodigi allows you to view documents, pictures and objects in 3
types of contrast: color, positive or negative. For documents
Page 25
that contain text, a 4th type of contrast can be used: Diamond
Edge™. Positive, negative, and Diamond Edge™ contrasts are
enhanced; they are meant to enhance the original color of a
document or object to facilitate your visual experience.
Color contrast is useful if you want to view documents, objects,
and photographs in their original color.
Positive contrast shows text and images in 2 colors according to
your selected color combination, the default combination being
Black on White. This is a practical way to view text in the best
color combination for your vision.
Negative contrast shows text and images in reversed contrast as
compared to your selected color combination. For example, if
your combination is Black on White, negative contrast will show
text and images in White on Black. This is useful if you wish to
reverse the contrast of a text that contains different contrasts.
Diamond Edge™ contrast combines the best of both worlds; it
shows Diamond Edge Text™ in your selected color combination
and images in their original color. This allows you to magnify text
indefinitely without compromising its quality in the best color
combination for your vision, while viewing images in their original
color on the same page.
To toggle between the different contrasts, access the Settings,
select Contrast and toggle the value. Exit the Settings to return to
your document or object.
Prodigi’s Standard interface also allows you to toggle between the
different contrasts by swiping on the right edge of the touchpad:
Page 26
Note: The contrast cannot be changed while in Line or Column
mode, or while viewing an image at 1x (Read View or Gallery).
CHAPTER 6 – VIEWING A VIDEO
With Prodigi, you can view a video contained on a USB media:
 Simply insert the USB media into one of the USB ports on
the right edge of the base plate.
 Prodigi will play the video automatically. If the media
contains more than one file, its contents will be presented to
you in a vertical list.
 Select a file you wish to view and tap or press Zoom Up to
play the video.
 Use the Read button to pause and resume.
 Adjust the volume with the Plus-Minus keys.
 While viewing a video, tap to display video player
information (file name, battery percentage, and video
progress bar).
 Swipe right to move forward in the video, and left to move
backward.
 Press Back or remove the USB media to exit the video and
return to the previous screen.
Note: Prodigi supports most video resolutions and formats (720p
to 1280p, .3gp, .webm, .ts, .mov, .mp4, .mkv, .avi, and .flv).
Page 27
CHAPTER 7 – CHANGING YOUR
SETTINGS
(Note: The values marked with a star (*) are manufacturer default
settings.)
To quickly configure your system while viewing a document, press
the Settings button to access the Settings menu. The currently
selected item is announced and highlighted by a rectangular
frame. Scroll up or down to move the rectangle and select an
item. The items will be read one at a time (by default). Use the
Zoom Up-Down buttons or click on the touchpad (Simple
Interface) to toggle the values. Press Settings to exit the Settings
and return to your document.
The Settings menu lists the most frequently used settings:
 Brightness (Change the brightness of a live or captured
image, except for 1x image in Read view and in Gallery): 0
to 100% (50%*)
 Contrast: Diamond Edge (if captured image contains text),
Color*, Positive, Negative
 Colors: Black on White* (see list of 16 color pairs in main
Settings below)
 View (Standard Interface): Read*, Live
 Reading Mode: Page*, Column, Line
 Speech: On*, Documents only, Off
 Speech Rate: Very slow, Slow, Normal*, Fast, Very fast
 Voice: Voice 1*, Voice 2
 Autofocus (Live view only): Locked, Unlocked*
 Touchpad (Live view only): Enabled*, Disabled
You can further customize your system by selecting All Settings at
the end of the Settings menu. With Prodigi’s Standard interface,
Page 28
you can also access these Settings by selecting and opening the
Settings application in the carousel menu:
The Settings contain 5 main menus: Visual, Audio, Gestures and
Controls, General, and About. Scroll up or down in the Settings to
select a menu. Prodigi will announce “submenu” if a selected
menu contains submenus and display an arrow on the right edge
of the screen. To open a menu or submenu, select it and press
the Zoom Up button or click on the touchpad (Simple Interface).
Once you have reached the setting you want to modify, use the
Zoom Up-Down buttons or click on the touchpad (Simple
Interface) to toggle the value. Press Back to return to a previous
screen. Press Settings to exit the Settings.
VISUAL
The Visual menu contains 3 submenus:
1. Display contains the following settings:
 View (Standard Interface): Read*, Live
 Contrast: Diamond Edge (if captured image contains text),
Color*, Positive, Negative (see chapter 5)
 Diamond Edge: Always*, On Request (see chapter 5)
 Colors (Select from 16 color pairs): Black on White*, White
on Black, Yellow on Black, Orange on Black, Cyan on
Black, Purple on Black, Green on Black, Black on Green,
Black on Purple, Black on Cyan, Black on Orange, Black on
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Yellow, Blue on Yellow, Yellow on Blue, White on Blue,
Blue on White
 Locator Color (change the locator’s color): Red*, Orange,
Yellow, Purple, Cyan, Green, Blue
 Preferred Zoom (change the locator’s initial zoom level): 2
to 35x (4x*)
2. Text contains the following settings:
 Reading Mode: Page*, Column, Line
 Reading Speed: Very slow, Slow, Normal*, Fast, Very fast
 Font Size: Minimum, Small, Medium, Standard*, Large,
Very large, Extra large, Maximum
 Font Type: Regular, Bold*
 Highlight (Column and Line modes only. Highlight on
spoken words): Display*, Hide
3. Camera contains the following settings:
 Auto Capture Delay (change your page capture delay in
Read View): 2 sec*, 4 sec, 6 sec
AUDIO
The Audio menu contains the following settings:
 Sounds: On*, Off
 Speech: On*, Documents only, Off
 Speech Rate: Very slow, Slow, Normal*, Fast, Very fast
 Voice: Voice 1*, Voice 2
GESTURES AND CONTROLS
The Gestures and Controls menu contains the following
submenus:
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1. Gestures (Enable and disable gestures. By default, all
gestures are deactivated on Simple interface and activated on
Standard interface):
 Swipe on left edge / View (Standard interface only): Toggle
between Read and Live views.
 Swipe on right edge / Contrast: Toggle between Color,
Positive, Negative, and Diamond Edge™ contrasts (Note:
The last selection will be saved in Prodigi’s memory).
 Pinch and Zoom: Adjust the zoom level by decreasing or
increasing the distance between 2 fingers.
 Double tap / Speech: Toggle between Speech On and Off
by tapping twice quickly with 1 finger.
 Select / Zoom: Click*, Tap (Tap* on Standard Interface)
2. Touchpad: Enabled*, Disabled
3. Read Button: Auto*, Normal (Normal* on Standard Interface.
Configure the behavior of the Read button. See chapters 3 and
4)
GENERAL
The General menu contains the following items:
 User Interface: Simple*, Standard
 System Language: Language 1*, Language 2 (Choices
depend on country or region)
 WI-FI Setup (USB mouse required. Help of a sighted
person required)
 Base Auto Shutoff: 5 min, 10 min, 30 min*, 60 min
 Software Update (see chapter 9)
 Touchpad Sensitivity: Low, Normal*, High
 Delete Gallery content (Standard interface only):
Permanently delete all files in Gallery.
 Restore to Factory Defaults
Page 31
ABOUT
The About menu contains the following items:
 Software (Version)
 Serial Number
 Model
 Base (Version)
 Touchpad (Version)
 Android (Version)
CHAPTER 8 – STANDING BY AND
POWERING OFF
In a working situation where you need Prodigi intermittently, you
can enter Standby mode when you are not using Prodigi by
pressing Power quickly. The screen will power off. Exit Standby
mode by pressing Power quickly again.
If you will not be using Prodigi for the next few days or disconnect
it from power source, it is recommended to power it off by
pressing and holding the Power button. Prodigi will ask you if you
want to power off. Press Zoom Up or click on the touchpad to
select OK and power off, or press Back to cancel. To power it
back on, press Power again. Prodigi will take about 1 minute to
initialize. HumanWare’s logo will appear on the screen, followed
by Prodigi’s startup screen.
CHAPTER 9 – SOFTWARE UPDATE
There are 2 ways to update Prodigi’s software: with a USB stick
(from software version 1.1 and higher) and wirelessly.
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To update with a USB stick:
 First, visit our website www.humanware.com/prodigi_support
and copy the update file on a USB stick (of at least 512 MB).
You can also contact HumanWare to have a USB stick with
the update file mailed to you (see contact information on the
back side of this user guide).
 Make sure your Prodigi is powered on, and insert the USB
stick in one of the 2 USB ports on the right edge of the base
plate.
 Prodigi will show you the update’s version number and
language. Confirm your choice. If there is more than one
update on the USB stick, select your update and confirm.
 Prodigi will download the update file and display the
download progress in percentage.
 To cancel the update, simply remove the USB stick from the
USB port before it is downloaded. The file will not be deleted
from the USB stick.
 Once the download is complete, Prodigi will reboot and
install the update automatically. Android’s green logo will be
shown on screen during the update.
 Once the update is installed, the update file will be deleted
from the USB stick after reboot.
To update wirelessly:
Before initiating a software update, the WI-FI network has to be
configured with a USB mouse (not included) and with the help of
a sighted person.
Page 33
 Press and hold the Back button to access the Settings and
select All Settings. Tap to open. Select General and tap.
Select WI-FI Setup and tap.
 Connect the USB mouse to one of the USB ports on the right
edge of the base plate.
 Using the mouse, click on the OFF button to switch it to ON.
 Click on the network you wish to configure to open it.
 Scroll down in the network box and click on the space
provided below “Password” to enter your password. A virtual
keyboard will appear. Enter your password by clicking on the
letters and/or numbers, followed by Done to confirm.
 Click on Connect to connect to the network.
 You can now disconnect the mouse. Press Back twice to
return to General in Prodigi’s Settings.
Note: If you don’t have a USB mouse, you can also use a USB
keyboard to configure the WI-FI network. Use the arrow keys to
navigate on the screen.
 To initiate a software update, select Software Update and
tap.
 Once the WI-FI connection is established, Prodigi will tell
you whether your software is up to date or whether an
update is available.
 If an update is available and you wish to install it, select
Install and tap. If you wish to cancel, select Cancel and tap.
 If you chose to install the update, Prodigi will download the
update and show the download progress in percentage.
 Once the download is complete, Prodigi will reboot and
install the update automatically. Android’s green logo will be
shown on screen during the update.
Page 34
CHAPTER 10 – TROUBLESHOOTING
If the image/text is out of focus or blurry:
 Remove the document from the viewing zone and place it
back again.
If the screen is blank:
 Zoom out of the image for minimum magnification.
 Prodigi could be powered off or in Standby Mode. Press
Power to power it on or to exit Standby Mode.
If colors are difficult to detect:
 Check if you have sufficient ambient light.
 Choose a different contrast or color combination in the
Settings.
 Adjust the brightness level in the Settings.
If there is a lot of glare:
 Tilt object in a different angle to reduce glare.
 Reduce the brightness level in the Settings.
 Reduce external lighting effects.
If the audio reading does not make sense:
 Make sure the Voice language is the same as your
document’s language. Change it in the Settings if necessary.
If the Desktop is not responding:
 Check all connections and make sure that they are plugged
in properly.
Page 35
 Check that the screen is switched on, as indicated by the
glowing blue light. If the screen is off, make sure the Desktop
is powered on by pressing the Power button. If the screen
stays off, press and hold the tactile power button on the
bottom right corner of the screen for 8 seconds to switch it
on.
 Check that the power is switched on at the wall socket.
If the touchpad is not working:
 Make sure the Touchpad is set to Enabled in the Settings.
If the touchpad is not responding correctly:
 Try making the Touchpad Sensitivity lower or higher in the
Settings.
If the Autofocus is not working:
 Make sure the Autofocus is set to Unlocked in the Settings.
Other problems:
 Restore factory defaults in the Settings.
 Press and hold the Power button for 10 seconds and
release. Wait 30 seconds, and press Power again.
 Contact your dealer or technical support.
Page 36
APPENDIX A: SAFETY AND
MAINTENANCE
Safety Instructions:
The above LED light warning label is intended to inform the user
of the presence of a Class 2 LED product. The warning label
is placed between the 2 LED light sources above the viewing
zone. The user must not stare at the LED light sources.
Keep away from water or high humidity. Do not submerge.
Power off your Prodigi before cleaning it.
Use only cables provided with your Prodigi.
The outlet should be near the Desktop and easily accessible.
This product should be operated from the type of power indicated
on the marking label. If you are unsure of the type of power
available, consult your dealer or local power company.
Only use your Prodigi indoors. Do not expose it to sudden or
extreme changes in temperature or humidity conditions. This
product should not be placed near a heat source or exposed to
direct sun light for a prolonged period of time.
Page 37
Refer all servicing of this product to qualified service personnel.
Do not attempt to service it yourself, as opening or removing
covers may expose you to dangerous voltage points or other
risks.
Susceptibility to Interference:
There may be temporary degradation of the image when Prodigi
is subjected to a strong radio-frequency field, electro-static
discharge or transient electrical noise. An electro-static discharge
(caused by static electricity) may cause the screen to go blank. If
this happens, power the system off and on again.
Warning RF Exposure Compliance:
The antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with any
other antenna or transmitter. Users and installers must be
provided with antenna installation instructions and transmitter
operating conditions for satisfying RF exposure compliance.
Industry Canada statements/ Avertissements d’Industrie
Canada
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
Page 38
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit
accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Per Industry Canada RSS rules:
This device complies with Health Canada’s Safety Code. The
installer of this device should ensure that RF radiation is not
emitted in excess of the Health Canada’s requirement. Changes
or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the
equipment.
FCC Warning:
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
CAUTION: Changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
Page 39
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and
receiver.
 Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician
for help.
Maintenance and Disposal Instructions:
Wipe your Prodigi’s surfaces with a soft and dry cloth.
At the end of Prodigi’s operational lifetime, its internal
components must be disposed in compliance with local
authorities.
Prodigi contains no hazardous materials. For disposal, return
to HumanWare or follow local governing ordinances or hospital
procedure.
APPENDIX B: SPECIFICATIONS
Operating Conditions:
 Temperature: 0 to 35 °C / 32 to 95 °F
Page 40
 Humidity: 5 to 95%
Transport and Storage Conditions:
 Temperature: -20 to 60 °C / -4 to 140 °F
 Humidity: 5 to 95%
Power Supply:
 Input Voltage: 19 V
APPENDIX C: WARRANTY
HumanWare warrants Prodigi, effective from the date of delivery,
to be free of any defects in material and workmanship for a period
of 1 year unless otherwise required by law in the country or region
of purchase.
This warranty is non-transferable and applies to all cases where
the damage is not a result of improper use, mistreatment, or
negligence. Improper use is use of this device other than
described in this manual. In no event shall HumanWare or its
distributors be liable for indirect or consequential damages.
No replacement or repair covered by the warranty will be carried
out unless the system is accompanied by a copy of the original bill
of purchase. Please keep your original receipt. If the system has
to be returned, please use the original packaging.
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[End of document VER-09-2015-03-23]
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