Thales e Transactions ARTMOB001 Mobile EFT-Terminal - Artema Mobile (GPRS) User Manual artemain01
Thales e-Transactions GmbH Mobile EFT-Terminal - Artema Mobile (GPRS) artemain01
Exhibit 8 User manual
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| Document ID | 488033 |
| Application ID | zndHB3fNLZDQ+qagnD2JKw== |
| Document Description | Exhibit 8 User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 105.76kB (1322060 bits) |
| Date Submitted | 2004-11-12 00:00:00 |
| Date Available | 2004-11-12 00:00:00 |
| Creation Date | 2004-09-10 09:24:24 |
| Producing Software | Acrobat Distiller 5.0 (Windows) |
| Document Lastmod | 2004-11-09 14:48:29 |
| Document Title | artemain01 |
| Document Creator | Adobe PageMaker 6.52 |
| Document Author: | Boe |
THALES e-TRANSACTIONS Thales ARTEMA mobile GSM/GPRS INSTALLATION MANUAL Thales e-Transactions, Inc. 53 Perimeter Center East Suite 175 Atlanta, GA 30346 USA Tel: +1 888 - 726 - 3900 Fax: +1 770 - 393 - 2177 www.thales-e-transactions.com Thales Service Center, Attn: TP 509 Medtech Parkway Johnson City, TN 37604 USA Tel: +1 888 - 710 - 000 www.thales-e-transactions.com Note No warranty or assurance is made by Thales e-Transactions that ARTEMA mobile GSM / GPRS is usable for a specific purpose. Thales e-Transactions does not take responsibility for subsequent errors or damages that are caused by the content or application of this installation manual. This information is proprietary of Thales e-Transactions and may not be used, copied, disclosed or divulged, in whole or in part, for any purpose by any person without the prior written approval of Thales e-Transactions. This document is subject to change without notice. All rights reserved. Copyright © 2004 by Thales e-Transactions 444C017-002/01 Installation Manual ARTEMA mobile GSM / GPRS List of Contents Safety Precautions ................................................................................................. 4 Important Notes ..................................................................................................... 8 Product Description ............................................................................................. 10 Softkeys and Icons .............................................................................................. 11 Installation ............................................................................................................ 12 Insert / remove SIM card .................................................................................. 12 Insert / change plug-in card .............................................................................. 14 Battery Pack Handling ...................................................................................... 15 Important note for the use of battery packs...................................................... 15 Connect Power Supply ..................................................................................... 16 Paper Roll ............................................................................................................ 18 Technical Specification......................................................................................... 19 Getting Started ..................................................................................................... 20 Short maintenance Guide .................................................................................... 20 Mobile Phones (...Devices) Health ....................................................................... 21 RF Exposure Statement ....................................................................................... 22 Installation Manual ARTEMA mobile GSM / GPRS Safety Precautions Lithium Batteries In addition to the battery pack of the handset, ARTEMA uses Lithium batteries in order to backup internal data. The Lithium batteries under normal usage conditions have a 6 year life expectancy. These batteries should only be replaced by an approved servicing center. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Dont short, burn, heat, open the lithium battery. Dont throw old or damaged lithium batteries into the house trash. Dispose of used or damaged lithium batteries according to statutory requirements. Incomplete discharged lithium batteries have to be isolated by means of wrapping with adhesive tape or by putting into a plastic bag to prevent short cuts. Battery Pack The terminal is supplied by a battery pack. Dont short, burn, heat, open the battery packs. Never use other battery packs than Thales battery packs! Types: 4432-107-000 NiMH or 4432-102-000 NiCd. Other battery packs may damage ARTEMA mobile GSM / GPRS. In these cases the manufacturer cannot be held responsible. Battery Quality The capacity of your ARTEMA mobile GSM / GPRS battery pack reduces each time you charge / discharge it. Storing the battery at temperatures that are too high or too low also causes a gradual loss of capacity. This can cause the operating times of your ARTEMA mobile GSM / GPRS to reduce significantly per usage cycle. The battery is, however, designed to be charged and fully discharged within a period of Installation Manual ARTEMA mobile GSM / GPRS Safety Precautions six months from the time when ARTEMA mobile GSM / GPRS was purchased. Following this sixmonth period, it is recommended replacing the battery if you experience a significant drop in performance. Please purchase only Thales eTransactions original batteries. Remove the battery pack if you are not going to use ARTEMA mobile GSM / GPRS for extended periods of time. Dont throw old or damaged battery packs into the house trash. Dispose of used or damaged batteries according to statutory requirements. Important Installation Note For security reasons the battery shall not be inserted in the device during transportation. The device is delivered with an incomplete charged battery pack. Unconditionally the battery pack must be fully charged before using the device. To gain the best battery performance the battery pack must be charged according to the installation manual. New battery packs should be fully charged within a periode of 3 months after delivery. Before storage the battery pack must be removed from the device. Discharged battery packs shall not remain inserted in the device for an extended storage. Improper use may result in battery damage. Operate and store the battery pack within the temperature limits according to the ratings in the installation manual. Exceeding the temperature limits may result in gradual loss of capacity or damage of the battery pack. Please handle battery packs according to the recommendations above for best battery performance and life time. Malfunctions that are caused by improper use or damaged battery packs void warranty and any repairs are subject to charges. Installation Manual ARTEMA mobile GSM / GPRS Safety Precautions General All radio transmitter such as ARTEMA mobile GSM / GPRS are subject to restrictions. Radio transmitter may impair improper shielded electronic equipment. Warnings Switch off ARTEMA mobile GSM / GPRS in any area where radio transmitters are prohibited. In aircrafts Mobile units must be switched off at all times in an aircraft. Prevent accidential activation. In vehicular environment Dont use mobile units such as ARTEMA mobile GSM / GPRS other than described in the Users Manual of your vehicle. Switch off while driving. In vehicles with airbags ARTEMA mobile GSM / GPRS must not impair the proper operation of vehicle functions (such as airbag). Never place ARTEMA mobile GSM / GPRS next to airbags or its propagation directions. Improper placement may cause serious injury in cause of airbag activation. In explosive environment In medical environment Switch off near petrol stations, fuel depots, chemical plants or blasting operations. Cautiously use ARTEMA mobile GSM / GPRS The Artema must be located at a minimum of 20 cm from all persons, and must not be co-located or operated in conjunction with any other antenna or transmitter. Dont touch the metallic parts of the rear connector (next to the SIM card connector) with your fingers or any other objects. Electrostatic discharge (ESD) may impair ARTEMA mobile GSM / GPRS. Do not use magnifying glasses or the like to view the infrared port during operation. Switch off in hospitals; medical equipment such as pacemakers and hearing aids may be affected. Installation Manual ARTEMA mobile GSM / GPRS Safety Precautions Plug-In / SIM card Caution: Plug-in and SIM cards can be removed; keep away from children; small parts could be swallowed by children. Before changing the SIM card refer to the Users Manual. SIM card Please consider that prepaid cards have a limited credit. When the credit expires no more online transations or telephone calls are possible. Please verify that your SIM card is enabled for data transmission. Loss / theft In case you lose your ARTEMA mobile GSM / GPRS and / or the plug-in / SIM card contact your Service Provider immediately to prevent misuse. Compliance information This device complies with part 15 of the FCC rules. Operation is subject to following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. FCC-ID: RNUARTMOB001 Warranty Do not try to repair ARTEMA mobile GSM / GPRS. There are no serviceable parts inside. Warranty will void if the warranty seal is broken. In case of malfunctions please refer to your local service provider. Any misuse or service by nonauthorized personnel voids the warranty and could damage the unit and/or create a hazard. Installation Manual ARTEMA mobile GSM / GPRS Important Notes Locations for use Place the terminal away from excessive heat sources, vibrations, dust, water and strong radio sources. Do not insert any objects or pour fluid into the terminal or the smart card reader. This may damage the terminal. Temperature and Environment Operate ARTEMA mobile GSM / GPRS in an adequate distance from radio devices to avoid disturbance of the electronic circuits. Operate ARTEMA mobile GSM / GPRS in an adequate distance from strong magnetic fields devices to avoid disturbance of the magnetic swipe card reader. Do not expose ARTEMA mobile GSM / GPRS to direct sunlight or excessive heat sources. High environmental temperature may damage the terminal. Protect ARTEMA mobile GSM / GPRS against dust and high humidity. This may impair the smart card reader. Operate ARTEMA mobile GSM / GPRS in dry environment only and in a temperature range from +5°C to +40°C. Store ARTEMA mobile GSM / GPRS in dry environment only and in a temperature range from -20°C to +60°C. Attention: Storage temperature of battery pack: -20°C to +30°C. Store battery pack separate from terminal if necessary. Cleaning and Maintenance Disconnect ARTEMA mobile GSM / GPRS from main power before cleaning it. Clean ARTEMA mobile GSM / GPRS with light moist cloth or an antistatic cloth. Dont use chemical cleaning agent. Never use cleaning fuel, paint thinner or any other solvent. These chemicals may deform or discolor the plastic housing. Installation Manual ARTEMA mobile GSM / GPRS Important Notes Lithium Battery Caution A lithium battery protects the Random Access Memory (RAM) in the ARTEMA mobile GSM / GPRS. Do not, under any circumstances, attempt to replace this battery. Failure to comply may invalidate the product warranty. No Warranty Although Thales e-Transactions has attempted to ensure the accuracy and completeness of its contents, this manual may contain errors or omissions. Limited Liability In no event shall Thales e-Transactions be liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, profits, or the like), even if Thales e-Transactions or its representatives have been advised of the possibility of such damages. Product Changes Thales e-Transactions reserves the rights to change, update, or render obsolete any product changes at any time and without notice. Document Title: ARTEMA mobile GSM / GPRS Installation Guide. No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, transmitted, in any form or by any means, without prior written consent of Thales e-Transactions. Warranty Do not try to repair ARTEMA mobile GSM / GPRS. There are no serviceable parts inside. Warranty will void if the warranty seal is broken. In case of malfunctions please refer to your local service provider. Any misuse or service by nonauthorized personnel voids the warranty and could damage the unit and/or create a hazard. Installation Manual ARTEMA mobile GSM / GPRS Product Description ARTEMA mobile GSM / GPRS General ARTEMA mobile GSM / GPRS is a wireless payment terminal. It can be used to perform credit as well as debit card transactions with smart cards and magnetic stripe cards. The integrated GSM engine and the integrated antenna support the use in GSM850 and in PCS1900 public land mobile networks. The terminal offers functionalities similar to a standard mobile phone. The terminal can be used to make telephone calls, send / receive emails and SMS. Interfaces ARTEMA mobile GSM / GPRS has a multifunctional interface at the rear side of the terminal. This interface can be used to connect accessory such as power supply or car charger. Smart Card Reader ARTEMA mobile GSM / GPRS includes a magnetic stripe card reader and additionally a smart card reader. These interfaces support all standard smart, magnetic stripe or hybrid payment cards as well as a wide range of additonal cards such as loyalty or memory cards. Printer The integrated thermal line printer is used to print receipts, diagnosis printouts, SMS text, emails and device specific information. Supported networks ARTEMA mobile GSM / GPRS operates a dual-band GSM engine for use in GSM850 and PCS1900 networks. 10 Installation Manual ARTEMA mobile GSM / GPRS Softkeys and Icons Softkeys OK Power on key; select function; select menu. Navigation key up. Navigation key down. CLR Correction key. Number sign; 00. CAN Cancel key. ENT Enter key. Note: It is required to enter the main menu, before switching off the terminal. Icons The battery charge icon (1 to 4 bars) indicates the charge level of the battery. Battery icon: = battery almost empty = battery fully charged The battery icon flashes if the battery capacity is too low to perform an additional transaction. The signal strength indicator indicates the received signal strength of the mobile network. Table of signal strength: 1 block = low 2 blocks = medium 3 blocks = strong 4 blocks = maximum Sub-menu icon. Additional sub-menus can be called pressing the key Paper feed icon. Select the key the paper. Installation Manual ARTEMA mobile GSM / GPRS to feed 11 Installation Insert / remove SIM card ARTEMA mobile GSM / GPRS (bottom view) Battery pack Multifunctional interface SIM card Chip SIM card holder Sloping edge The Service Provider supplies you with a SIM card and a personal identification number (PIN). The SIM card contains all important data (e.g. telephone number) for your GSM communication stored in a chip. Only 3 Volt SIM cards are supported. Older SIM cards (5 Volts technology) cannot be used. Attention: In order to perform payment transactions data transmission must be enabled by the Service Provider. Caution: Keep SIM card away from children; small parts could be swallowed by children. Before changing the SIM card Refer to your users manual for the PIN handling of your SIM card. Caution: Do not touch the contact pads of the SIM card or of the multifunctional interface. 12 Installation Manual ARTEMA mobile GSM / GPRS Installation Insert SIM card Switch off ARTEMA mobile GSM / GPRS by pressing the key CLR . Unlock Push the SIM card release button with a pointed object such as a ballpen. The SIM card holder will eject slightly. Caution: Do not touch! Remove the SIM card holder. SIM card with SIM card holder Insert the SIM card in the SIM card holder as shown in the drawing. Pay attention to the orientation of the SIM card. The metallic pads must be visible and the SIM cards sloping edge has to fit in the card holders sloping edge. SIM card SIM card in a credit card format: Cut carefully the small bridges between inner and outer card. Press carefully and take out SIM card. Insert the SIM card holder (including the SIM card) like a drawer into the SIM card slot according to the drawing. Push the drawer until it is blocked. Now ARTEMA mobile GSM / GPRS can be powered on again by pressing the OK key. Installation Manual ARTEMA mobile GSM / GPRS 13 Installation Insert / change plug-in card Plug-in card For the operation of some payment and loyalty cards plug-in cards need to be inserted into the terminal. These cards are supplied by your local dealer/provider or bank. Caution: Keep away from children; small parts could be swallowed by children. Before changing the plug-in card Switch off the terminal by pressing the key CLR before inserting or removing the plug-in card. Push Battery pack Insert plug-in card Push the battery pack interlocking pin as shown in the drawing and lift it up to remove the battery pack. Bottom view Do not touch! Push the flap of the chip card connector as 1 ... 4 shown in the drawing and open the flap. 14 Caution: Do not touch the metal pads of the plug-in cards or electronic devices with your fingers or other objects. Electrostatic discharge (ESD) may cause damage. Installation Manual ARTEMA mobile GSM / GPRS Installation Flap Chip Insert the plug-in card completely into the flap as shown in the drawing. Chip card connector Plug-in card Lock Close the flap and push it into the direction as shown. Position the battery pack in the back of the terminal. Press on the upper part of the battery until a click is heard. After changing the plug-in card Switch on ARTEMA mobile GSM / GPRS by pressing the power on key OK . Battery Pack Handling Important note for the use of battery packs The battery pack supplies the terminal with power. The battery pack heats up during charging and discharging. This is normal and not dangerous. Replace old batteries only by original batteries recommended by Thales eTransactions. Caution:The use of battery packs other than recommended may cause malfunctions or may damage ARTEMA mobile GSM / GPRS. In this case Thales e-Transactions cannot be held responsible! Installation Manual ARTEMA mobile GSM / GPRS 15 Installation Before changing the battery Important: Switch off ARTEMA mobile GSM / GPRS by pressing the power off key CLR before changing the battery pack. Push Battery pack Bottom view Insert battery back Push the battery pack interlocking pin as shown in the drawing and lift it up to remove the battery pack. Position another battery pack in the back of ARTEMA mobile GSM / GPRS and press on the battery upper part until a click is heard. Switch on ARTEMA mobile GSM / GPRS by pressing the power on key OK . Do not store battery inserted in the terminal for a prolonged period of time. Note: The battery pack reaches its maximum capacity after charging with the delivered power supply. Spare batteries: Type: NiMH, 7.2 Volt, 1500 mAh Order code: 4432-107-00 Type: NiCd, 7.2 Volt, 700 mAh Order code: 4432-102-00 Connect Power Supply ARTEMA mobile GSM / GPRS (Rear view) Multifunctional interface for the power supply or car charger. 16 The battery level icon at the ARTEMA mobile GSM / GPRS display flashes if the battery is nearly empty. The terminal refuses to perform additional transactions. Connect ARTEMA mobile GSM / GPRS to the power supply to recharge the battery pack. Caution: Do not operate ARTEMA mobile GSM / GPRS without inserted battery pack! Installation Manual ARTEMA mobile GSM / GPRS Installation Compress Compress ARTEMA mobile GSM / GPRS with power supply 110-240 VAC 50-60 Hz Power supply Connect the provided power supply to the multifunctional interface of ARTEMA mobile GSM / GPRS properly. Note: Compress the connector sides to connect or to remove the plug. Caution: Connecting or removing the plug without compressing the connector sides will damage your ARTEMA! Connect the power supply to the wall outlet. The electrical outlet needs to be close to the terminal, within reach, in order to quickly disconnect the terminal if necessary. Caution: The battery pack inside ARTEMA mobile GSM / GPRS has to be charged with the delivered power supply only. The use of other power supplies than recommended can cause malfunctions or can damage ARTEMA mobile GSM / GPRS. In this case Thales eTransactions cannot be held responsible. Caution: Do not touch the metal pads of the multifunctional interface with your fingers or other objects. Electrostatic discharge (ESD) may damage the device. Charging time: An empty NiMH battery is fully charged after 2.5 hours. An empty NiCd battery is fully charged after about 4 hours. Charging of batteries is only permitted in an ambient temperature of 5°C to 40°C. Please disconnect the power supply from ARTEMA mobile GSM / GPRS and the power supply from the wall outlet after the battery is fully charged. Note: Battery pack reaches its maximum capacity by charging and discharging several times. Installation Manual ARTEMA mobile GSM / GPRS 17 Paper Roll Paper cover To obtain the highest printing quality, and to ensure maximum printer life span, only use recommended paper rolls. 1. Open the printer casing by pressing simultaneously on both sides, and by pulling upwards. 2. Open the paper cover completely and remove the old paper roll. 3. Place the new roll of paper in the casing, paper output towards the keypad. Leave a few centimeters / inches of paper outside. 4. Close the printer casing. You will hear a click to confirm the casing is closed. Note: The printer will work only if the casing is closed and the battery is sufficiently charged. 5. Switch on ARTEMA mobile GSM / GPRS by pressing the power on key OK and draw a few centimeters / inches to check the roll is correctly placed in its casing. Paper roll specification: Paper Width : thermal paper : 58mm +0/-1,0 mm (2.28 inch +0/-0.04 inch) Roll diameter : max 45 mm (1.77 inch) Paper thickness : 65µm + 5/-7µm Paper color : white Developing color : black Thermal sensitivity : standard Core diameter : 12 mm (0.47 inch) 18 Installation Manual ARTEMA mobile GSM / GPRS Technical Specification ARTEMA mobile GSM / GPRS Application Dimensions wireles electronic transaction via GSM850/PCS1900 networks 9.45 x 3.54 x 2.56 inch (240 x 90 x 65 mm) Weight 700 g Printer thermal line printer 12 lines/seconds 132 x 40 pixels, backlight silicon rubber keypad, 17 keys, backlight 2-track magnetic swipe card reader (ISO track 2+3 or 1+2 or 2) smart card reader IS=/IEC 7816/1-3 4 plug-in connectors 32-bit RISC processor Graphics display Keyboard Card Readers Microprocessor Memory Battery pack Power supply Interfaces Flash 4 MB / SRAM 512 KB Nickel-Metal-Hydrid battery pack 7.2 Volt, 1500mAh; Nickel-Cadmium battery pack 7.2 Volt, 700mAh special plug-in AC power unit 100-240 VAC 50-60 Hz 12 VDC RS232 interface, up to 115 kbps; multifunctional interface for accessory: car charger, power supply Mobile networks GSM850/PCS1900 SIM card ID000, 3 Volt Protocols V.32, V.110, TCP / IP Accessory (optional) spare battery pack, car charger Environment terminal Operating temperature 41°F (+5°C) to 104°F (+40°C) at 15% to 85% rel. humidity non condensing Storage temperature -4°F (-20°C) to 140°F (+60°C) at 10% to 90% rel. humidity non condensing Environment battery Charging/discharging temperature 41°F (+5°C) to 104°F (+40°C) at 15% to 85% rel. humidity non condensing Storage temperature -4°F (-20°C) to (86°F) +30°C at 45% to 85% rel. humidity non condensing Installation Manual ARTEMA mobile GSM / GPRS 19 Getting Started To start to work with ARTEMA mobile GSM / GPRS please refer to the supplied Users Manual. Short Maintenance Guide Technical maintenance operations should only be done by approved servicing centers. Some problems can easily be solved: ARTEMA stops during transaction processing or printing: Recharge the battery by connecting the belonging power supply for several hours. Check if the battery is correctly set in the hand held unit. Check if the printer casing is correctly closed. The hand held unit is not communicating with the network: Check the signal strength of the network (look for radio icon on hand held unit). Paper jams: Check that the paper roll is correctly placed. Check that the paper casing is correctly closed. Spare parts: Contact your terminal provider for spare parts and servicing. 20 Installation Manual ARTEMA mobile GSM / GPRS Mobile Phones (...Devices) Health Issues According to FDA and others, the research to date does not show that mobile phone (...device) radio frequency emissions have adverse health effects but there is not enough information at this point to conclude that these products are without risk. While most epidemiological and laboratory studies related to the radio frequency emissions of mobile phones (...devices) have found no adverse health effects, the results of some studies have raised questions that require further research. A number of studies have been conducted on the possible health effects of Radio frequency emissions from mobile phones. FDA's position, first stated in 1993 and still in place today, is that the research to date does not show that radio frequency emissions from mobile phones (...devices) have adverse health effects. However, according to FDA, there is not enough information at this point to conclude that the phones pose no risk. Several international bodies, including the World Health Organization1) and Expert panels commissioned by the British2) and Canadian3) governments, have drawn similar conclusions. All of these bodies conclude that while most of the studies related to mobile phone (...device) radio frequency emissions have found no effect on human health, some studies that have suggested the existence of biological effects require further investigation. 1) World Health Organisation, "Electromagnetic Fields and Public Health: Mobile Telephones and Their Base Stations," Fact Sheet No. 193 (2000). 2) Independent Expert Group on Mobile Phones, "Mobile Phones and Health, National Radiological Protection Board (UK) (Apr. 1999). 3) Royal Society of Canada, "A Review of the Potential Health Risks of Radio frequency Fields From Wireless Telecommunication Devices." Expert panel report prepared for Health Canada (1999). [Citation: Page 8 GAO-01-545 "Research and Regulatory Efforts on Mobile Phone Health Issues", 5/2001, Washington, DC, J.I. Lieberman, E.J. Markey] FDA GAO RF SAR WHO US Food and Drug Administration US General Accounting Office Radio Frequency Specific Absorption Rate World Health Organisation Installation Manual ARTEMA mobile GSM / GPRS 21 RF Exposure Statement Your Artema may contain a transmitter and receiver that emit radio frequency (RF) energy. The actual frequency range used by the Artema is radio-modem dependent according to the specific model. Digital modulation techniques are used. During radio communication, the local radio system handling the actual communication controls the actual power transmission output level. This output level may typically vary (relative to the distance between the user location and the cell transmission sites). * When used properly, the design of this hand-held wireless terminal complies with U.S., Canadian, European and other standards for protection from public exposure to radio frequency (RF) magnetic signals. * This device has been tested and meets RF exposure guidelines for hand held operation pursuant to FCC OET Bulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003). 22 Installation Manual ARTEMA mobile GSM / GPRS Installation Manual ARTEMA mobile GSM / GPRS 23 THALES e-TRANSACTIONS Thales ARTEMA mobile GSM/GPRS INSTALLATION MANUAL Thales e-Transactions, Inc. 53 Perimeter Center East Suite 175 Atlanta, GA 30346 USA Tel: +1 888 - 726 - 3900 Fax: +1 770 - 393 - 2177 www.thales-e-transactions.com Thales Service Center, Attn: TP 509 Medtech Parkway Johnson City, TN 37604 USA Tel: +1 888 - 710 - 0100 www.thales-e-transactions.com
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