Thales e Transactions P4432-051 Point of Sale Terminal User Manual Installation Guide

Thales e- Transactions S.A. Point of Sale Terminal Installation Guide

Installation Guide

Oct 28, 2000 NT 332 588 Rev 1.6AUTOMATISMES & TELECOMMUNICATIONSARTEMAPortable & MobileInstallation guide²DASSAULT AT
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 1Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.Table of contents1 Artema presentation......................................................................................... 22 Installation and connections ............................................................................. 32.1 Warning ....................................................................................................... 32.2 Lithium batteries ........................................................................................... 32.3 Environment................................................................................................. 32.4 Battery pack installation................................................................................ 42.5 Optional battery pack installation in base unit (portable version only) ............. 42.6 Installing the paper roll.................................................................................. 52.7 Connecting to the mains supply ....................................................................62.8 Connecting to the phone networks (portable version only) ............................. 62.9 Radio link setup (portable version only)......................................................... 72.10 Connecting peripherals (portable version only)...........................................72.11 Charging ARTEMA.................................................................................... 73 Trouble shooting & spare sparts....................................................................... 84 Technical specifications ................................................................................... 94.1 Handset specifications.................................................................................. 94.2 Base unit specifications (portable version only) ............................................. 94.3 Power supply base specifications.................................................................. 9
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 2Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.1 ARTEMA PRESENTATIONSmart card reader*"Power on"keyPin Pad*To phone line*** depending on configuration** ARTEMA portable onlyPaper coverMagneticstripe cardreaderPrinterPaper output
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 3Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.2 INSTALLATION AND CONNECTIONS2.1 WarningArtema is an electrical device. It must be used in normal conditions as described in thismanual.DASSAULT A.T. cannot be held responsible for :- Damages due to using or servicing Artema other than in the conditionsdescribed in this guide.- Damages or Failures due to external causes.2.2 Lithium batteriesIn addition to the battery pack of the handset, Artema uses Lithium batteries in order tobackup internal data. The Lithium batteries in normal usage conditions have 6 years lifeexpectancy. These batteries should only be replaced by an approved servicing center.CAUTIONDanger of explosion if battery is incorrectly replacedReplace only with the same or equivalent typerecommended by the manufacturer.Dispose of used batteries accordingto the manufacturer’s instructions.2.3 EnvironmentIn order to use Artema in optimal conditions- Place the base on a clear, flat, leveled surface, close to the mains.- A phone plug is required for Artema portable.- Place the terminal away from excessive heat sources, vibrations, dust, water andstrong radio sources.Environmental conditionsMinimum MaximumOperating temperature +5 °C +40°CStorage temperature -25 °C +55 °CRelative humidity 50% 90%
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 4Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.2.4 Battery pack installation- It is important to switch off the terminal before changing the battery pack.- Position the battery pack in the back of the handset.- Press on the upper part of the battery until a "click" noise is heard.- The terminal is ready for the charging cycle (see installation and connection).2.5 Optional battery pack installation in base unit (portable version only)If you have a second battery pack you can charge it in the base unit ref.P4432-150(radio base for "portable" version).- Extract the cache, and replace it by the battery pack.- Press on the battery until you hear a "click".- The battery will start the charging cycle.
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 5Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.2.6 Installing the paper rollTo obtain the highest printing quality, and to ensure maximum printer life span, only userecommended paper rolls 2 1/4 x 7/8 x 80 Ft.- Open the printer casing by pressing simultaneously on both sides, and by pullingupwards.- Place the roll of paper in the casing, paper output towards the pin pad. Leave a fewinches of paper outside.- Close the printer casing. You will hear a "click" sound to confirm the casing isclosed.
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 6Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.- The printer will work only if the casing is closed and battery is charged.- Switch on the terminal, by pressing the "power on" key, and draw an inch of paper tocheck the roll is correctly placed in its casing.- Cut the exceeding paper.2.7 Connecting to the mains supply- Connect the power supply line to the mains supply (115V), and check that the greenindicator on the base in on.The mains outlet needs to be close to the terminal, within reach, in order toquickly disconnect the terminal if necessary.2.8 Connecting to the phone networks (portable version only)- Connect to T1 the phone line at the rear of the base unitBase unit connections :Phone handsetPhone line
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 7Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.2.9 Radio link setup (portable version only)- The radio link setup is set by a subscription procedure between the handheld unitand the base (see radio linking document).- This procedure is required for the handset to work with the base.2.10 Connecting peripherals (portable version only)Connectors RS232.1 and RS 232.2 allow you to connect :- Cash registering machine- Other RS232 peripherals such as external Pin pads, Check readers2.11 Charging ARTEMABefore using Artema for the first time, leave the handset to charge for 8 hours inorder to fully charge the battery pack. This should allow you to use Artema ingood conditions.- After a charging cycle, an icon indicates the battery charge level- In order for you to keep getting a large number of transactions without base- We recommend you to change battery packs every two years.- Only use original battery packs
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 8Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.3 TROUBLE SHOOTING & SPARE SPARTSTechnical maintenance operations should only be done by approved servicingcenters… however some problems can easily be solved :Artema stops during display or printing :- Recharge the battery by placing the handset on the base for several hours- Check the battery is correctly set in the handset- Check the printer casing is correctly closedThe handset is not communicating with the base (portable version only) :- Check the base is on (green indicator on)- If the green indicator is off, check the power line is correctly plugged.- Check the radio link between the base and the handset.Phone calls to processing centers fail (portable version only) :- Check that the phone line is correctly connected- Check that your phone installation works- Check that the telecommunication parameters match your phone installation.Paper jams :- Check that the paper roll is correctly placed.- Check that the paper casing is correctly closed.Spare partsContact DASSAULT A.T. of America at 888 / 710-0100.
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 9Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.4 TECHNICAL SPECIFICATIONS4.1 Handset specificationsWeightSize 680 g (23.9 OZ)243 x 90 x 65 mm (8.57 x 3.2 x 2.3 inch)Printer Thermal printerDisplay Liquid Crystal Graphical, Backlit 40 x 132Pin pad 11 alpha numeric keys, 3 navigation keys,3 dedicated keys: CLR, CAN, ENTCard readers Magnetic stripe card readerISO2 and ISO3 or ISO2 and ISO1Optional smart card reader 8 or 16 contactsISO 7816 smart card readers : 2 or 4optional SAM modulesCentral Processing Unit 32 bits RISC processor, 256 KB RAM1 MB Flash memoryPower supply Removable battery packCharging time:2 hours for 60% of capacity8 hours for a full chargeAutonomy Over 80 transactions4.2 Base unit specifications (portable version only)SizeWeight 235 x 138 x 74 mm (9.25 x 5.4 x 2.9 inch)815 g (28.7 OZ),Power supply 115 V AC mains cordPhone connection 2 phone line interfacesPeripheral connections 2 RS232 interfacesOptional 2nd battery pack charger YES4.3 Power supply base specificationsSizeWeight 235 x 138 x 74 mm (9.25 x 5.4 x 2.9 inch)680 g (23.9 OZ)Power supply 115 V AC mains cordPhone connection nonePeripheral connections noneOptional 2nd battery pack charger none
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 10Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.COMPLIANCE INFORMATIONGENERALNOTE: This equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, theuser is encouraged to try to correct the interference by one or more of the followingmeasures: - Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.This equipment has been tested and found to comply with the US and Canadian (Bi-National) Standard for Safety of Information Technology Equipment, Including ElectricalBusiness Equipment, CSA C22.2, No. 950-95 * UL 1950, Third Edition, includingrevisions through revision date June 22, 1998, which are based on the FourthAmendment to IEC 950, Second Edition.Listed Hand held units are intended to be supplied and used with listed base units.Changes or modifications not expressly approved by the manufacturer could voidthe user's authority to operate the equipment.ACCESSORY
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 11Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.COMPLIANCE INFORMATIONPORTABLE versionThis equipment complies with part 68 of the FCC rules.On the base unit is a label that contains, among other information, the FCCregistration number and Ringer Equivalence Number (REN) for this equipment.If requested, this information must be provided to the telephone company.The REN is used to determine the quantity of devices not ringing in response toan incoming call. In most, but not all areas, the sum of the REN's should notexceed five (5.0). To be certain of devices that may be connected to the line, asdetermined by the total REN's, contact the telephone company to determine themaximum REN for the calling area.If the terminal equipment ARTEMA PORTABLE causes harm to the telephonenetwork, the telephone company will notify you in advance that temporarydiscontinuance of service may be required. But if advance notice isn't practical,the telephone company will notify the customer as soon as possible. Also, youwill be advised of your right to file a complaint with FCC if you believe it isnecessary.The telephone company may make changes in its facilities, equipment,operations, or procedures that could affect the operation of the equipment. Ifthis happens, the telephone company will provide advance notice in order foryou make the necessary modifications in order to maintain uninterruptedservice.If trouble is experienced with this equipment ARTEMA PORTABLE, pleasecontact the following for repair and/or warranty information.DASSAULT A.T. of America, Inc.53 Perimeter Center East. Suite 175ATLANTA, GA. 30346Tel : 770-393-2311If the trouble is causing harm to the telephone network, the telephone companymay request that you remove the equipment from the network until the problemis resolved.DASSAULT A.T. of America must make any necessary repairs to modemportion of this equipment in order to maintain valid FCC registration. Do notattempt to repair or service your modem, return it to DASSAULT A.T. ofAmerica.This equipment cannot be used on public coin service provided by thetelephone company.Connection to Party Line Service is subject to state tariffs.
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 12Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT A.T.DASSAULT A.T.COMPLIANCE INFORMATIONMOBILE versionThis equipment complies with part 22 of the FCC rules. On the hand held unit is a labelthat contains, among other information, the FCC authorization number (FCC ID) for thisequipment.FCC RF EXPOSURE INFORMATIONPlease read this information before useIn August 1996 the Federal Communications Commission (FCC) of the United Stateswith its action in Report and Order FCC 96-326 adopted an updated safety standard forhuman exposure to radio frequency (RF) electromagnetic energy emitted by FCCregulated transmitters. Those guidelines are consistent with the safety standardpreviously set by both U.S. and international standards bodies. The design of thisequipment complies with the FCC guidelines and these international standards.Use only the supplied or an approved antenna. Unauthorized antennas, modifications,or attachments could impair call quality, damage the equipment, or result in violation ofFCC regulations.To comply with FCC RF exposure requirements this device must be operated with aminimum separation distance of 0.5cm from the user/nearby persons.For more information about RF exposure, please visit the FCC website at www.fcc.gov
NT 332 588 Rev.1.6 ARTEMA Portable & Mobile 13Installation guideTHIS INFORMATION IS PROPRIETARY INFORMATION OF DASSAULT A. T. AND MAY NOT BE USED, COPIED, DISCLOSED OR DIVULGED, IN WHOLEOR IN PART, FOR ANY PURPOSE BY ANY PERSON WITHOUT THE WRITTENAPPROVAL OF DASSAULT AUTOMATISMES ET TELECOMMUNICATIONSDASSAULT A.T.Notes

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